#questions
1 messages · Page 205 of 1
the hackers are overwhelming in the high ranked games like ffs how hasnt the anti cheat caught these chinese hakrs yet? the are conq and ace and diamond, and it takes alot of time to get there, so how are they not banned?!!! Its ez af to spot them they have chinese fkn symbols in their fln name !!
Before they actually fix the bugs that need fixing, they add new ones; and for what? to bring out new stuff in the fln iteam store !!!!! waw
im quitong this asśhole game
like ffs
:
d
Hmmmm thats racist and cannot be proved
whats racist??
Chinese characters lul
Eh you dont have any evidence to back up that statement
Thats just an assumption
Also, there is a difference between chinese and japanese
I do, go to the asia server at high ranks, and see for yourself. Like ffs stay in the asian server
Im top 5k squad myself, its not really that bad
top 5k ?
So i updated for the 5th time and closed the app and restarted as the instructions was given by the app and had to update again. This a bug or is something wrong we need some help 😂
The ones that presumably kill you in one shot just headshot you hard
Prolly top 7k now since i havent played in days
@night cloak ouch :/
@meager moss well there's a difference between desync and wall scripts
Well that'll require vid evidence to actually prove it, for now its all just theory
I've seen 2 well known hackers banned on the EU server so i can't complain about the anti cheat tbh
#babbed
Yeah, hard to admit but it's much better than s2
Yeah but hackers where more common
Im talking bout anti cheat system
Most of em dont work
My squad mate tried using some with guest accounts, came back saying most of it is a hoax or got banned after 5 games 😂 😂
lol
The ones that do work require subscription fees
its very 90% common for a guy with chinese symbols to be a hacker
the global top players are all hackers
Honestly i see more people from india cheating more than anyone else but thats just my observation
idk y the devs havent made an option to see kill cam
the technology isnt there yet
@meager moss so because i have chinese characters in my name and ranked 53 EU FPP Squads... I'm a hacker ?
i said 90%
Nah, i don't agree with that, because i know you get people with ridiculous skill in the game and some just use mouse and keyboard that makes em insane
tru
but almost half of my games there a chinese symbol hackers
the either shoot me from across the map or spam the walls
I spam the walls, it's called prefire.
I mean they are shooting the actual wall anot to the side of it
I play with the desync against me so it's important i do more damage before the person gets a shot on me
desync?
Yeah most just wanna let ya know "I know where you are" 😂
When you have 50ms and I have 100ms your damage will register faster than mine causing you to win the engagement
oh
I lost sooo many fights because of that
Doesn't make me a bad player but i need to land my shots before the other person if i wanna win making me insanely fast with reaction now because i had to get used to it
Ranked 53 EU FPP Squads.....
i mean like diamond, crown, ace conq?
That's Conq 🤦
is yur name rofl
@velvet nacelle yes
I used to play with 80ms in S1... In S2 it got up to 140ms... In S3 well.... I'm playing at 230ms or higher.. Even at 968ms in a full match...
Hello guys
I recently found a glitch in the crates near georgopol.
It is that if a player just sticks to the walls of the crate then he is visible on the other side and we can shoot that player.
So I request the devs to fix it asap.
Thank you
@kind fjord this applies to lots of places
What should be your ads sensitivity for 6x and 8x if you only use these with snipers and semi auto snipers?
My camera sensitivity for 6x and 8x is around 20
But cant figure out if its mini14's recoil or my ads sensitivity which is around 16 that messes up my aim
Dont have any problem with any other scope
But when I use mini and sks it becomes very hard to control aim while shooting
So is it the recoil or my ads sensitivity for the 6x and 8x?
@kind fjord you are free to report it in game or drop a email
Dear PUBG MOBILE,
I pay more than 30€ to support development of this great game
But
Constantly I waiting 20 min matching...
Solo, classic, fpp, EU.
When u will fix this sh it!?
All best!
PS. If u look at statistics at
Fpp EU solo,
No one has up Crown I
Simply cz u didn't give us option to play this game
I killed 15 enemy with ump but still 0/20 😢😢😢
@twilit widget I kill 20 and still 0/20
It's a new pubg MOBILE bug
@blazing beacon if they fix this bug i will get my kills ? Or start from the beggining 😔
I don't know
If PUBG m respect us must make counts
@blazing beacon i wish
@night cloak the kickback on the sks doesn’t position back to exactly where you were aiming before. pretty sure it’s the same with the mini. unsure about that one though. sensitivity is based on device and preferences. if you think it’s too high or low, just consider the benefits and weaknesses of it being that high/low and adjust to preference
@blazing beacon if there are not many players available in your rank then of course the matches will take a long time to search. they’ve shown no indication of changing this fact thus far. sorry, out of luck. 🤕
this is my seventh time i kill 20 player by ump 9 and its still zero please pubg do something otherwise players will lose 30 royal pass point
@night cloak they will fix it eventually. it’s just a bug bro. there are alot of bigger bugs that they implemented too
they take a long time but they will fix it eventually
np bro
@night cloakUmp 9 missions are bugged at the moment so kindly ignore them
When is the sound going to be fixed in game
discord invite please join 😃 dp7kXQE
@keen solar if u find any bugs report in-game to let the devs know about bug ... Or else we won't get a fix
My game was lag
I hope to god its already been reported about a million times
Basic communication in game between teammates is impossible
I don't know what the qa process is but its broken
Nyeh, asians never usee in game vc
@haughty cypress they do use mics
Like, 1%
@keen solar report and wait
Its already been reported since season 2
When this crao started
Why can't 4 people get in game with a working mic without ten restarts a day
For some reason, the free Royal Pass mission, getting 20 UMP9 kills isn't working. Got kills in classic and didn't count. Please fix!
@eager stratus It worked for me. Try repairing the game once. If that does not work, it is an issue on your account's side. In that case, report it to the CS via E-Mail. The E-Mail ID is PUBGMOBILE_CS@tencentgames.com
My UPM kill not showing up
@sage pollen Is it the same issue as above?
Just state your issue @gusty rivet
@gusty rivet It depends; if it is something that could be assisted with, here, can be asked here. If it is a very in-depth issue then you need to contact Customer Support.
My game keeps crashing, I've reinstated it multiple times
Which device?
This game has become trash
Fcking I can't even shoot
And there r a lot of fcking pubs
@gusty rivet See if #481198147478224896 1.4 helps
Hey there was just playing pubg the game ended and now the game locked me out it freezes every time it goes to the main menu loading screen ,also the new updates mic troubles are really bad constantly cutting out
UMP9 kills aren't registering for the Royale Pass mission
Why cant we headshot players who are knocked ?
when you shoot, you can see the iron sights even tho the red dot is supposed ot be covering it
Asia Lfg
Hello @tidal warren please help me
There is a mission to kill 20enimes with ump9 and killed enimes with ump9 in sanhok solo but its not counted
Pubg needs to stop introducing stupi d cloth creates and need to work on the useless bugs. What about the merit bug? Mic bug?
When is the merit bug going to be fixed?
@night dawn @winged vigil the devs are working on it,please have patience
btw how do you get content creator
Dude i am waiting from 23rd September and today is 11th October. Now what?
@barren root #481198147478224896 7.2
My game is laggy very much after this upate
Whenever an enemy comes nearby ,my game starts lagging ,I can't even move my camera angle
Help needed ASAP been suffering since a week now join voice call or just ping me
@vital burrow can you tell me more details about the issue and what device your currently using?
Mods/admin Please tell developers stop working in thkse cloths work and better now work in server improvement and other issue.
Its goes like 990ms n reaches 1000ms today
The more update comes the more server prob
Its not my net tho working fine
Really im now too sad lost all the rank and i want to play but cant and its casuing me to get anger
#pubgm we dont need clothes and all we need lag free game
@everyone
How I do pubg mobile at smmoth
Damn
@sleek plinth whenever I starts a match,the game gets stuck on loading screen and after few second I am in lobby and it's says "do you want to enter the match again" ,this happens everytime, everything was good till 0.6,but after 0.7 the game started lagging and now I can't even play a match.
My device specs
Redmi 4
Snapdragon 435
3 gigs ram
The quality of playing pubg mobile is decreasing day by day,hope Devs read my comment.
It lags for almost every device
Hell eyah now m also not in trust is they working even all they work is in cloth stuff
They only work on crates?
I kept hoping next update fixes but all is same
@vital burrow thank you mate👍 these issues has been complaint by other users with the same type of device
Got a one plus 5 and it still lags ._.
M really bored i really want to play the game please its been more days i havenot played match more than one
@glad harbor what is the issue you have experienced?
All needed is server improvement not those cloth stuff we need they keep posting about that only rip me
Server is going high then back then high then back causing player not able to shoot even today i saw 7wg live stream there also hes ping used to be 16ms like thag but hes getting 980ms like that
@vital burrow have you tried the repair button?
@sleek plinth several times
And more thing is i was near to level 49
I play one match and then come back to lobby it says
Level upgrade
Level 49 to level 49 wadu hek
Thats also not fixed
🤔 🤔 😂 😂
M really gonna break my phone today lol too disgusting day
Due to this shitty lag,I only play one match a day,and tries to get a chinken dinner
Yeah thats what happening for me i play not even one but half match always die due to server issues rip me rip the dev rip the pubg rip the whole company i use to love bht today bad day for me n them
Please move to #pubg-mobile if you don't need any more assistance
Lol now coming n saying we already in stop
How to do 'Send a message to a chat room' to complete the achievement?
Go to #481198147478224896 and check faq 3.11. @quasi blaze
Hey my UMP and M416 kill 20 people missions are bugged. I keep killing in classic mode and it doesn’t register.
No we don’t have any news about it, but I’m hoping the team is investigating the issue
Hope they are.. Ive been playing a lot of matches and it still is stuck (even before 0.8.5)
Yea
@glad harbor Thanks bro
Anyone knows how to fix UMP9 kills missions in royal pass aren't counting ?
That mission is currently bugged @amber bluff
Oh ok
Hi
Hi
This on emu ?
@elder owlthe f
Nanidafuq
Anyone have that bug where it gets stuck at loading screen while entering a match and says "enter match again?" And when you click yes it loads for some more time and puts you in the game when half of the plane path is over
Fix this please
@chilly sluice What version of DirectX do you have?
My Frienf got a bug
@elder owl The green bodies?
Yaa
Well, I'm afraid to say but your friend is a cheater. He is using hacks through an application whose logo is on the bottom left.
Even he see through walls
Well, he's a hacker. Report him and avoid playing with him because you can experience merit loss which will ultimately restrict you from entering teams and maybe a ban.
Ok thanks for the help
And one more thing yesterday i saw a account like she didn't get points after a match
Why?
You get points only when you have good survival and kill rating, if you don't have either of them you loose points, you don't get get any points if you are playing arcade. @elder owl
Have they fixed the notch problem on Android Oreo?
Can we transfer uc to another account? Any way?
Check this she is playing classic
My main account has merit bug and it has like 3k uc cash which i purchased for the RP. FEELSBADMAN
@lean gorge can you give me more details on that and what device you’re using?
@sleek plinth there is a girl she play classic mactehes she got 0
Even on chicken dinner 0 rating
How it is possible
?
Ask her to click the Repair button
@sleek plinth using pocophone F1 and a custom rom called Lineage OS ANDROID OREO
@elder owl if you are playing Arcade mode you cannot get rating lower or higher.
In the picture it says arcade
The mission « kill 20 people with the ump9 » doesn’t work !
Did u see?
@elder owl my bad i will forward this to the team👍
Thank you
@mental needle it has been reported already and we hope the team is investigating the issue
@sleek plinth Everytime I open the crates tag in the shop my game crashes any fix?
@violet sand try to repair your Game
Ok
No, do you use data or wifi?
@undone birch All depends on what server yo u play on and what rank you are. Just wait patiently
I\m gold and I\m playing asia server
Hello, that sadly is sometimes the case, once a user reaches higher rank the matchmaking time prolongs as was mentioned already. Four minutes is still very good, normally players who are in conqueror can wait even 30 minutes up to an hour. The time varies. The reason why this happens is because there are not enough players playing that particular mode and on that server. The game does not want to make it super easy by just supplying bots, so please, be patient.
@undone birch
Why is the ping fluctuating so much after the recent update?
What device are you on? @dreamy quest
Iphone X
And just to make sure I understand, are you getting random FPS spikes? @dreamy quest
Yeah, that too on europe server only
Asian too
Was this an issue with the 0.8 version? @dreamy quest
Nop
Every server is having prob its like goes high then back to normal and then again to high not stable makes too lag and player cant even shoot
Has anything changed with your internet connection? @dreamy quest
@tidal warren mod
Level upgrade
Level 49 to level 49 today for me
Where it meant to be level 49 to 50
👎 nothing fix in 0.8.5
Nope i checked it with my isp they said there are no issues with the cables/wiring
And me too they say all is ok lol dunno is internet is prob or the server of pubg
Even the 7wg utuber live there he use to get 16ms and now he gets 970ms then back like that
Guys everytime i join a game while loading i get the enter match thing again is there any solution for it?
@chilly sluice what device are you on?
A8+ 2018
@glad harbor that is just a visual bug, usually restarting the device should fix it.
No only me
Ok, thank you for the report. @chilly sluice
@tidal warren yeah thats ok but that visual also need to be fix its not gonaa affect but for no confusion
Is it a problem with the servers, about the ping spikes?
Yeah thats 100 pubg server prob
@KitKat#001 are you kitkat ?
Yes, hello, I am KitKat. @chilly sluice
Yes, there have to be issues with the servers. Otherwise, this is impossible that all of a sudden with the 0.8 release all players have weak internet connection.
Hope you can help me cuz I can play and its lagging :(
I gonna gmail the issue about server
Cant
As for you case, that is something that can't be fixed from your side. The issue is poor optimization. @chilly sluice
Does it only happen on Sanhok?
Oh.
Scaredykat mod that use to happen for me but later update fix for me
So that's a no.
Ping is the cause @chilly sluice
whats the max number of characters i can use for my character name ?
I think at the moment it is 14. @last valley
You will see once you use the rename card.
Usually a prompt pops up if it's exceeding that limit.
@glad harbor are you kidding ? .. it's a gfx problem .. now I have 75 ping and same
It is an issue with the graphics, yes.
Na ping also causes that use to happen for me yoo but get fixed so u use gfx that lead to ban
GFX means graphics, not GFX as in GFX tools that can get you banned for using them.
@glad harbor
Ohh i see gfx when ever aomeone says my mind collect info about gfx tool in app
Becoz i also use to use that
Just want to report that I got matched with mobile players even though I was told in the beginning of the game that I would only be matched with other emulator players.
I only play on emulator, I'm using the official emulator.
So, you left automatching on?
I did, yes.
Maybe, the others made a party, and one of the players was also an emulator player.
That is the only way this could be possible.
There was you and other 3 players, correct?
Yes.
So perhaps one of the 3 was on an emulator as well.
If in emu In squad if one player is mobile then the match becomes emulator
Rip my eng tho
Nah I got what you meant lol, thanks. Is that true, though?
My theory is that the other 3 players you got to play with were already in a team, in the lobby. One of them was an emulator player, that is why, all of you got into a match with mobile and emulator players as well. @weary bridge
And through the game no one respond
@chilly sluice they will but its varies how many gmai they got
@chilly sluice again mail
Also, yes, emulator players can play with mobile players. If one of the members in a team plays on an emulator, that means the mobile players will play against enemy emulator players as well.
Hope that explains it. @weary bridge
@chilly sluice what email u using to send
Gmail
Anyway I asked one person in my squad and he said that he was playing on mobile. The other one was his friend and he also played on mobile.
Maybe the last of the three was an emu player, but he disconnected very early in the match.
I was saying is that pubgmobile_cs@tencentgames.com like or what u use
Yes, we have been getting reports that the customer service email address seems to be misconfigured.
I have no clue why it hasn't been fixed.
@weary bridge maybe the 3rd was an emu player. 
Today i was Send to Lobby while in a match for No reason..
Server is having issues
I see, alright danke schön
Did a prompt pop up? @hardy gale
Enter match again like
@KitKat#0013 nope..Nothing, My internet connection is also good and Stable
So you did not get any pop up, no message. It just straight up kicked you back to the lobby? @hardy gale
@tidal warren yes..It once happened to my Friend too..Yesterday
What device are you on? @hardy gale
@chilly sluice use this pubgmobile_cs@tencentgames.com to report and sugfestion and for prob
I need to know for the report.
@tidal warren Realme 1
does anyone know what symbols i can use for names ?
@last valley None
And my friend was using Asus Zenfone Max pro M1 @tidal warren
Ok, please, try to clear app data & app cache, also repair the client. @hardy gale
@chilly sluice ohh u last time say about that prob here too right
There is no particular list, you will have to just try random characters. @last valley
@chilly sluice sadly, if they are not responding to you, there is nothing that can be done about that.
There is no point asking any further questions. This is an optimization issue which cannot be fixed from the user's side. @glad harbor
Mobile is not fully supported that may be cause ita happen i use to be like suffer all those issue all telling but it fixed for me
@tidal warren yes thats optimization i was just asking sorry for that 🙂
Those all problem use to happen for me so i ask
Kitkat why you just report my problem to devs
You have do with them or you just mod here
I have relayed the info to the appropriate channel.
@chilly sluice
When ?
Just now.
No worries, optimization just takes time since there is so much hardware out there to cover. 
And my bad luck I am the last one to cover 😂
Defualt settings is medium and fps is on high
But the game lagging on smooth 😂
Please avoid going off-topic. You can have unrelated conversations in #chat.
My installation of pubg on tencent buddy gets stuck at 98%
I have same problem @worn willow
@undone birch did u update to windows 1809?
it started to happen when I updated windows
I couldn't launch the game and thats why I try to reinstall, what I can't do too
Read #481198147478224896 4.4 @worn willow
did not work
What I experience is that when a match is on and I am at rest that is not moving at all with my hands away from the mobile then the character moves automatically even with sprint off actually I can clearly see the joystick moving automatically
clean ur screen lul
This exposes my position and boom I am dead
Hmm
This cleaner than you thought
Oh u can’t think
wth
Is there any way to delete the current account ?
Yes. Go to your profile @night cloak and in the bottom there is a section for that
there is not i am afraid
Please ban the people who play PUBG mobile in PC
I created my account using Facebook
@round marten dude they don't effect you, cuz they have their own matchmaking xddd
They should play in their version @worn willow
I want to unlink Fb from my Current Character. And link it with my second account which i have created using Play Games. Is it possible
Ya
Guys the boss is typing
Hello everyone. Just wondering what kind of feedback you all can give me about the customer support you have received from PUBG Mobile? Can you please detail how the experience was?
@mint dagger you think @tidal warren should receive a best moderator award?
I need Help pls
pls what’s going on ? Yesterday I got an OTA update of 116 Mb, I updated, game worked perfectly, today, I see another OTA update 143 Mb, I still updated, now the game isn’t loading. It forces on me, and when I lunch it again, it freezes. I use an iPhone. HELP !!!
*force closes
@mint dagger It was a long ago, but they only replied to one of my issues that I had posted, so it was a bit strange
@rotund nest same mate it really sucks the update v 0.8.5
Update with wifi @rotund nest
Wooow @sinful hollow 😭
How can I update with WiFi if the game won’t load @round marten
More details please. On your experiences with customer service
@round marten when is tried to link the second account to fb. It said the fb account is already assigned to another character. I even tried removing the pubg app from Facebook account.
@mint dagger are we talking ingame or here?
What’s wrong when I used mobile data 🤷🏾♂️
@mint dagger i send pubg mobile mail yesterday no reply till now
Uninstall and re instal in wifi @rotund nest
@round drum not here
@round marten did it 5 times nth works even did a factory reset my device
Even mine is I phone same issues I got @rotund nest
@worn willow @@mint dagger when i tried to link the second account to fb. It said the fb account is already assigned to another character. I even tried removing the pubg app from Facebook account.
@round marten I wish I had WiFi to do that !
@mint dagger This is not topic related, but do devs have noticed that after the latest windows10 update, the emulator is not working?
@mint dagger
@worn willow what really got a patch update today in my Windows 10 pc
@night cloak Yes, I guess deleting your account doesn't really delete the linking between facebook
@round marten i have issue in both pc and mobile
What tell me @sinful hollow
Mind your language a bit mate
Mobile I can clear @sinful hollow I
@mint dagger The experience hasn’t been that good, but most questions asked get answered accordingly. Just the fixes mentioned are either the same or dont work as mentioned. However, the discord #questions is top of the line right now, so far the moderator @tidal warren has been handling all kind of questions in the most professional way possible.
@worn willow this might be only related to your experience, since the TGB emulator works well, even with the newest Windows 10 update. I have not seen other users complain about this issue.
@night cloak You have your facebook linked to account that does not exist
thanks for the feedback @round drum
Youre welcome
@round marten see that video that is my issue even in the emulator same
@round drum could you please stick with the topic on hand. 😅
He asked for a feedback
@mint dagger pls how do I fix my issue ???
And what issue would that be? @rotund nest
Send me the video @sinful hollow
@tidal warren I don't have any other ideas what could be the reason, since everything was working fine till then
What @rotund nest
@worn willow what exactly is the problem with your emulator, is there an error popping up?
@tidal warren pls what’s going on ? Yesterday I got an OTA update of 116 Mb, I updated, game worked perfectly, today, I see another OTA update 143 Mb, I still updated, now the game isn’t loading. It forces on me, and when I lunch it again, it freezes. I use an iPhone. HELP !!!
Can you stop spamming links
@round marten @sinful hollow please, feel free to continue this conversation in the DMs. Thank you, this is not the place for chatter.
3rd time
Uninstall and re install using wifi @rotund nest
@rotund nest when exactly does it get stuck?
@tidal warren the Splash screen
@tidal warren Yeah, there was an error when launching the game (-1) And when I tried to reinstall the whole emulator, when installing the game it is stuck at 98%. Disabling antivirus did not help, and I did not had any issues with it ever.
Who ru to say @tidal warren
Are you perhaps on an iPhone 6 or iPhone 6s? What device are you using? @rotund nest
Or 5s?
To fix this you will have to install the game again. @rotund nest
I have seen other iOS users with this issue.
Hmmmmmmmm
The only possibility is to redownload.
Un instal some un wanted app .... make some space and re instal @rotund nest
Do you have your antivirus enabled? @worn willow
This the 3rd time am uninstalling and reinstalling this game, what aren’t the devs getting right 😫
@tidal warren Yeah, I said I tried disabling it during the installation
You are not alone, many iOS users are encountering the same issue. @rotund nest
@round marten I have over 10GB of free space
Mobile problem @rotund nest
@worn willow you will have to disable it prior to the installation.
Hmmmmmmmmm
wdym
Thanks @round marten and @tidal warren
Antivirus sometimes blocks the TGB, that is why the installation gets stuck at 98%. @worn willow
Ur welcome @rotund nest I
Yeah, I disabled it. Did not help at all
Also, if Error 1 is popping up as well, try removing the Temp file. @worn willow
hmm, let me try
Try to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again. @worn willow
Just died because of a server issue. The ping got stuck at 968ms. Got a prompt to reconnect to server. My internet was working fine. I keep on pinging a DNS from my laptop to keep an eye on it. My player wouldn't respond but only move without a weapon. And then suddenly I died because of the playzone even though I can still see controls.
Understand when this happens because of a network issue, but because of a server I just died in solo FPP which is insanely hard to find a match in, to begin with.
Finaly
OK, great to hear.
@worn willow
PLS FIX UMP9 RP MISSION bug
ive killed many players in classic with UMP9..
still its not registering in missions
and i have played 2 matches so far and then concluding
pls fix ASAP
Ump kill doesn't show up in wek
Weekly mission
@past pawn Ump 9 missions are bugged at the moment so kindly ignore them
@sage mica Don't worry pubgm devs have noticed it
Does rank affect your arcade mode match ups?
@young delta Yes absolutely
????
Is that why I get wins 1 in 5 for Asia arcade but 1 in 2 for North America arcade?
I just thought Americans noobs
@young delta yaa you will face tougher opponent in higher rank
What is that file supposed to be? @undone birch
0.9.0 beta is start!
Hello, we do not have official info on that. @weary cosmos
Mod i cant play one single match due to freking server keep getting high time time soo sad is that never gonna fix
M gonna quit the game playing as i cant play nkwdays
stuck on 98% on emulator, antivirus is off..can anyone help?
And any news regarding pubg lite
@night cloak Hello, try to delete the Temp file.
how?
Try to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again.
ok let me try..!
@glad harbor hello, no news on that.
@tidal warren Playstore BETA PUBG MOBILE is updated 0.9.0 version. check it plz
Oh so sad again 😅 cant play game anymore i think m gonna move to chinese l and q for sometime and come back when the prob gets fixed in global
The global 0.9 beta has not been released yet, what you might be referring to is the Chinese beta. @weary cosmos
I think thatfor early access like that may be kr whateve
The 0.9.0 Beta is in Early Access for a very limited people as of now. You will hear from us when we have information to share regarding it.
Ohh my guess is right
Ow
But says the early access is currently full please give info when it availbale
@wraith brook okk
can i play on emulator with friend who is on mobile?
Yes, you can. Just tell your friend that he will be matched up against emulator enemies as well. @night cloak
Ok, is it different server for emulator users?
Ok...
btw installation done ty @tidal warren
I cannot login using Facebook in my emulator idk why. Whenever I give my credentials the game crashes
Like it loads for a bit and just closes
Been suffering since 3-4 days now ;-;
That is strange, I have not heard of this issue before. @hushed blaze
Do you have your guest account tied to FB?
Have you tried repairing the client? @hushed blaze
Yes. @hushed blaze
Lemme try
Or can we possibly screen share later if the issue doesn't solve now?
I hope it gets fixed
I wouldn not know how to assist any further, so screen sharing would not be of much help. @hushed blaze
The only other option would be to reinstall.
And so what exactly happens? @hushed blaze
@hushed blaze is your fb deactivated
When I start pubg it directly loads cuz I think my FB is logged in
It isn't @glad harbor
Ok thats strange
one more help needed, i have linked my account with gmail account not social media account, how do i get it on emulator
Well, tap on the "more" icon, right next to the social media options. @night cloak
Have you tried removing the Temp folder as well? @hushed blaze
Removing?
Because the issue might not be your FB account but the game itself.
How?
Since it crashes once you open it up.
Well I added external APKs in the temp file
Cuz I thought the original APK wasn't working
I followed a tutorial on YouTube
I would advise against messing with the in-game files.
Try to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again.
it says @tidal warren
I added the external files in pcmobileshare
Actually the files aren't even there
@tidal warren when I delete the stuff it doesn't show that it's in use I can directly delete it
Oh, I just read that Google Play is unavailable for emulator users. @night cloak
Sorry, but it is impossible.
I deleted the whole txgameassistant file
so i need to link with twitter or fb inorder to use on emulator?
You will have to tie your Google Play account to another social media platform so that you could open it up on the emulator. @night cloak
Should I try using other emulators?
Yes, correct.
I've downloaded and deleted this like 12+ times idk what I should do now
Hm lemme try logging using guest and link my FB account there would that work?
@hushed blaze I do not think that you should have messed with the in-game files, that is most likely the reason why it keeps crashing. I would advise you to get rid of TGB, uninstall it, make sure no files are left behind, and then install it from the official source: http://syzs.qq.com/en/
Uh that's what I always do though.. lemme try it again then..
@hushed blaze or maybe that could work as well, try to link your guest account to FB.
Lemme delete and reinstall
@tidal warrenare you guys volunteers or actually working for Tencent?
Volunteers. 
What other option is there? @hushed blaze
No other emulator is this steady. Blue stacks is super laggy.
That's why I switched to tgb
Blue Stacks is a potato compared to TGB.
Yea, start fresh.
@merry sandal nice info
How to enable safe mode? @tidal warren
You said previously that the file let's you delete it even without safe mode, is that not true anymore? @hushed blaze
There's a file in program data which is open and which I never deleted previously
QMConfig.hiv
^^
Are you sure it's part of TGB?
It's named "Tencent"
Ok, let's go into DMs. @hushed blaze
Sure
Someone using my account. Already email dev but no reply
Hello, what social media account do you have your PUBGM account linked to? @night cloak
I would advise you to change your FB password then. @night cloak
That is how you can fix this issue.
How do you know someone else is using it?
My uc is all used .from 473 uc to 0
And sometimes when playing i got 'login from another device '
Why the ump kills doesn’t count in this week’s royal pass mission?
The mission is bugged. @solid lance
@night cloak you could report it to FB as well, that someone is using your account.
@tidal warrenokay will try that
I am not able to download the Miramar map
Hello, what error is popping up? @robust ether
Failed to download map
Try to clear app data & app cache. @robust ether
Tried
Yes
One question
Yes?
When the beta of the emulator will end will the emulator become paid?
Just a silly question but..
@robust ether well then, read pinned messages, there is a lengthy guide on how to fix this issue.
@hushed blaze I personally do not think so.
And when will the beta end cuz many bugs are unsolved as of now which I hope get all ed I. The future
Mk
I'll get back to you @tidal warren after the download is over.
Sure.
@tidal warren Hey
@tidal warren even after the repair i got kicked out of the game -_-
What device are you on again? @hexed girder
@tidal warren vivo v7 plus
Have you cleared app data & app cache? @hexed girder
@tidal warren nope😐
Well then, go ahead and do that. 
@tidal warren thanks
Hello, i have problem, my stats for ç2 and c1 seasons dissapaer
@alpine aurora it is bug .
Please report it . You can report them in game or via email
@alpine aurora try what he said
I am a she. @wraith brook
Need 3 seasons for platina rank
Well then.
Rank which after gold rank
This is a new achievement, so it does not count the previous seasons. @alpine aurora
Kk
For now, it only counts the upcoming seasons.
This download is taking alot of time..
@hushed blaze which
Ohter problem is scraps of blue tickets dissapear, now they are yellow
The installation takes time. @hushed blaze
@alpine aurora Hello, yes, for the BAPE event you can only get Superior Crate scraps.
Yearstarday they was blue, i get 1, today thay are yellow
Yes, it has changed. @alpine aurora
Good luck. 
Well that steps didn't work for me
Yes, it is. The 0.9 Beta is in Early Access, only available to a limited number of people. @wraith brook
@robust ether In that case, you will have to reinstall.
Hmm k
Another bug
What device are you on? @wraith brook
i have tried everything . i have re installed the game .. client repair . still having the problm
Well then, it is something that cannot be fixed from the player's perspective. @sick cargo
@tidal warren Redmi 4a
let see
@sick cargo yes, and I relayed the info as well.
@tidal warren not happening with you ?
Nope, I have not encountered this. @wraith brook
@tidal warren I will try some measures
Usually, just restarting the game works, or repairing client. This is just a visual bug. @wraith brook
@tidal warren i am getting match making after 2-3 mins. but now the main problm is m getting ping 200-300 ms in asia server . this ping comes only when i am playing solo fpp asia .
Yes, many users are encountering high ping. @sick cargo
Sadly, it has to be connected to server connectivity issues, no way to fix it from the player's side.
The 0.8 beta is long closed. Currently, the live version is on 0.8.5. @ocean ermine
@tidal warren but why?
I do not understand your question. The current live version is on 0.8.5. Why would you want the 0.8 beta? @ocean ermine
@tidal warren I ask for 0.9
The 0.9 beta is in a very early access, only available to a limited amount of users.
After the update everything seems to be laggy... i get teleported randomly alot and it gets me killed ping is under 180 most of the time...
What device are you on? @normal bluff
@lime juniper is it possible tweak the spectator buttons? I only see the buttons we use for when we play ourselves, but is there a way to make the spectator buttons transparent?
iPad Air 2, 3? What generation. Also, just to get this straight, the issue is that you are encountering random FPS drops and lag?
@normal bluff
Ipad air 1
It's not frame drops, i get randomly teleported when i move
Random teleportation connected to latency issues.
Ik but im getting 160 ms..
Idk.. this started happening after the most recent update/patch
So new prob for me
Unfortunately not, @night cloak. However, feel free to send this as a suggestion to PUBGMOBILE_CS@tencentgames.com.
So you are teleporting around, but your ping is fine. 🤔 @normal bluff
Basically^
I completed event and got those orange crate coupon parts but when i see in inventory there not added
@tidal warren yeah thats what happen look like teleporting server is high
@lime juniper 👌🏼
Ping gets high time to time 980ms like that and goes back to 120ms 200ms
Yep
And what about this
Hello
Yes bro
@glad harbor yes
Lol m gonna be done dona done
@glad harbor Sometime the server are unstable and that causes the ping difference between very high to low
@tidal warren you there?
Na its all time having for many
I wanted to get that orange crate but sl i finsish the events and got 3 orange coupon parts and i see inventory still 7 not added
Too many bugs still there m reporting if i find its bug 100 % for now checking
Are you sure you collected it? @glad harbor
If this doesn't work Imma try nox player
Yes
Because I did collect mine as well, and they were added to my inventory. @glad harbor
So, it is not a bug.
@tidal warren may be there something casuing i will try to get more if not added i will report
Restart the game, maybe they will pop up.
Yep
is there a glitch regarding the ump kills on the pm missions?
Yes @frigid olive
ok cool thanks brother 👌
Theres other emulator like bluestack and other if nothing helps try those u can play with apk installation but i dont recommend it as it will be against mobile player.
No, Bluestacks is detected as an emulator as well. @glad harbor
The only issue is that it is very laggy, TGB much better.
any news on a South African server soon?
No news on that. @frigid olive
damn these pings are crazy in S.A please keep me posted if any1 hears something 
Sorry for that my hand slippy click unknownly
No worries. @glad harbor
👌
Hello bro i don't know that my account is banned if i use 3rd party aap so sorry for using it plzz tell me how to get it back guys i need it baack yrr i spent to much money on it plzz help tencent games
I claim but they does not reply me yet
Please read, FAQ 2.9 #481198147478224896 especially focus on the note. @light elm
Thank you for your understanding.
Ok
I read the FAQ I DO ALL THE THINGS THAT WAS mentioned in FAQ2.9 BUT I DON'T GET REPLY YET. #ScaredKat
@tidal warren
Yep
3days ago
Please, read FAQ 6.2 #481198147478224896 on how long it might take the customer support to respond. @light elm
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@tidal warren did they fixed ump bug in rp?
Has not been fixed yet. @twilit widget
Can it possible that I got my account back
@tidal warren if they fixed, i will get my kills ?
Im using LG G6 ,its a flagship phone with snapdragon 821 quad core processor with 4GB of ram, i don't understand why the hell smooth graphics lags so much, totally impossible for this kind of powerful phones. Seriously are you guys even working on it or what?
Is it real tht theres a poster near pochiki??
I doubt it. Since the mission is bugged, the system has no way knowing if you actually did kill them with the UMP. There is no way to look it up. @twilit widget
Like a board
Yes, there is a billboard. @hushed ravine
On how to fix it
Yes, you can see it in Pochinki. @hushed ravine
@green kindle the issue is the optimization. It takes time since there is so much hardware out there to cover.
Nope it is not a bug.
Only in pochinki?
I have never seen anyone get their banned account back, the chances are very very low. @light elm
Sadly, there is nothing we can do to help. We do not have any influence over these matters.
Ok sir
Did u use any thing @light elm
I am sorry.
@light elm
Gtx or something
@hushed ravine no point digging for details. The deed is done.
You can continue to have this convo in the DM or in the #chat.
Yep man
You cannot help him. End of story. @hushed ravine
Please avoid going off-topic. You can have unrelated conversations in #chat.
Really @tidal warren
Yes, really, you cannot. Nobody can.
Just wanna see did he use something
@hushed ravine can we talk in general chat
Yes, please, move to #chat or the DMs.
@hushed ravine the helper role is not given out to random members.
If you are interested in becoming staff, expect a Dyno message.
When?
Anyone have 0.9.0 download link?
No
You should have received it by now. For future reference, questions related to this server should be discussed in #discord. This channel is only meant for PUBGM support. @hushed ravine
@quasi blaze hello, the 0.9 Beta is in Early Access, only available to a limited amount of users.
@tidal warren im uhh looking for Halloween update cuz people have it in #media and i dont, any ideas when itll come out?
I see thanks @night cloak
it's already full i think @spring void
@night cloak why is there no public announcements nobody even knows about it ?
well i don't know why @spring void
btw
for the beta tester, is there is anything changed in shop in beta 0.9
Yes, the 0.9 beta truly is out; however, only a limited amount of users can obtain it.
Before they used to tell that a beta is out why not now?
If it is not available to you in the Play Store, that means you cannot download it.
@spring void because, it is not a public beta.
@tidal warren thanks i get it now
Only some users can download it.
Yeah there must be some limit to the download
@glad harbor we do not know for now.
Is there a date for public beta?
This might be like a private beta
Probably PB or 7WG will make a video on the beta
Yeah
The game does not recognize any of the UMP9 kills for the RP missions for anyone
Hello, yes, that mission is bugged. @bitter warren
@tidal warren is that going to be fixed or should we just ignore that mission for now?
Is the merit system working?
We're can I find the beta for pubg?
it's awkward I killed 8 people in Pochinki with an UMP9, it recognized the kills for the Pochinki mission but not for the UMP9 mission
Nice
Every match
any limitations?? like it should be more thn 150mtrs
That means you killed someone from 2.172km away. @mellow burrow
seriously??
Which is pretty much impossible, since the game can't render that far.
So, the only option is that the measurement is somehow faulty.
its a summation
Its by everymatch @tidal warren
isn't a summation?
Nope, it does not sum up all of the distance. @mellow burrow
it may sum all distance from 100-150 or above
bullet drop can't be so far
It is badly displayed, since it literally states "longest kill in any mode".
I personally do not think that the results add up, this is just faultily calculated.
Na i think its on all matches
Sorry to interrupt, but yes; the sniper kill distances do add up for the clan mission.
ikr
Yea
clan missions are supposed to add up
I mean it's the same with longest distance travelled etc
Oh well, I had always thought they do not, and that the calculation is somehow bugged. Good to know. 
Means all team mates score on the 1st guy? @cyan rampart
@bitter warren
@hushed ravine What do you mean?
@upper wyvern wut
@upper wyvern what seems to be the issue?
All score adds up on the guy who has the most @cyan rampart
No. Every individual's points add up.
yooooooooo
He got rp 70 i think @tidal warren
@valid portal what can I help you with?
K @cyan rampart
Yes, it is bugged sadly. @valid portal
I can not play squad, the merits have not gone up for almost a month.
Nobody can obtain it.
I did obtain it
Yes, the merit system is bugged. @upper wyvern
all that work nothing feels bad man
It is user specific, not a game bug
@upper wyvern merit is also bugged
@cyan rampart the UMP kills?
Yes. I can provide a screenshot later if needed.
Not needed.
BP points are also bugged, sometimes I get zero BP
hey is pubg gonna do anything about the frame freezing and lag spiked that got intorduced after 0.8 sanhok update?
@cyan rampart you are the only person who does not have the UMP9 bug problem, I have encountered many people
@bitter warren Please check #481198147478224896 2.3
You can say it is a majority of the players facing the issue, I can DM you a screenshot.
@cyan rampart it talks about linking social media accounts, why should I check that
Confusing.
Please avoid going off-topic. You can have unrelated conversations in #chat.
@tidal warren another q. What's up with the new cheat/hack in which some players are impossible to shoot?
How would I know? I do not use cheats or hacks. You're knocking on the wrong door. @bitter warren
If you wish to report a specific users, read the text below.
@tidal warren I did not say you use them. I asked you if people are aware of it. They appeared after the update.
@tidal warrenany idea when the merit system will be solved?
I have not heard anyone complain about this. @bitter warren
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@upper wyvern sadly I do not know. I will ask about it.
I want to play Squard soon I have several RP missions for complete.


