#questions
1 messages ยท Page 204 of 1
@harsh kayak any update that has been after the Google play store update I think
@acoustic abyss has repairing the client helped exit out of the update loop? Or does it still want to update once you exit out?
no, actually lemme tell you in detail what is going on
@tidal warren have you reported about the ump 9 missions
firstly, i pressed the repair button, and it directed me to restart the game
once it restarted, it started to download that 104 MB thingy, once it was done, i got a notif to restart
i restarted it, and i went into the login menu, but it's all in chinese, then i pressed the language button, and it suddenly notice me something which i didn't know what it is. I pressed the yellow button
and it restarted and directed me to the login screen, and a pop up said that i have to download 104 MB (again?)
but this time, when the "re"-download finished (the main menu still in chinese), i logged in with my facebook, and whallam. The UI bug remained
should i re download it from tencent gaming buddy then? @tidal warren
Ok, good to know the repair button doesn't work to fix the update loop. Yes, the only option right now is to completely uninstall the TGB and delete all the files.
Try to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again.
muahahaha, well i dont bother with the ui thingy since it doesnt affect my gameplay, but i'll download it again later
one more question....
Ok, lemme know how that worked out.
can I uninstall the TGB via Control Panel?
i mean after i uninstall that, i'll delete the whole recidual files
I do not think it actually shows up in the Control Panel.
For some users it doesn't show up for some reason.
But yeah, just uninstall it from there.
Or you could do a search.
Search for TGB, once it shows up right click on it and uninstall.
it shows up for me
Ok, lemme know how that went for you. @acoustic abyss
ty for your support

Please see to it that the ump9 mission is not getting counted even if the enemies are killed with ump9
Okk
@tidal warren is always here to help everyone ๐
Can I help you? @wet saffron
Yup i agree
@tidal warren yes
What is the issue?
@tidal warren i want to help ppl like you give me one chance :p
Lol we were just apreciating your hard work
Well, feel free to talk about this in the #chat.
Is the game super lagged now with anyone? The actions take 2 - 3 secs to be done
Yeah it is it will soon be fixed as it is a well known bug @solemn flame
@solemn flame it maybe bcz of your phone let me know which phone do you use?
Is this a new issue that came with the 0.8.5 version? @solemn flame
So, what exactly happens? Is your ping very high?
Also, does this happen on every single mode?
Ping is 100
I only tried solo but I meant everything, messaging, inviting, checking boxes
Everything takes up at least 2 secs
Oh, so you're encountering lag in the lobby?
You could try to repair the client; also, clear app data & app cache.
Maybe that could help.
I did that, my friend. Nothing changed
Ok then, another option is to try and reinstall the game. However, I personally think this has to do with poor optimization, something that cannot be fixed from the user's side.
Thank you for the report. 
In your opinion, how many hours should I wait before they may fix it?
Im experiencing lag when a player is near me, resulting me dead
I do not have any insight into the workings of the dev team, nobody really knows the exact times. @solemn flame
@snow otter was this an issue with the 0.8 version as well?
yeah
What device are you on? @snow otter
Same applies, have you tried repairing the client? Also, try to clear the app data & app cache. @snow otter
Yes, let me know.
@snow otter
@tidal warren well im trying to press repair but its not doing anything
nvm
logged out and it said repaired now
its downloading the 104mb update again
Well, let it download.
yessir
is 0.8.5 released ?
Yes
Reconnecting every match.
3 time died because of it
The most.sh1t update from pubg dev
Yes it is @molten zinc
Dev probably eating sh1t when making this update.
It 2as saying that new emotes are released too but i didn't found any
kills are missing on the UMP9.. failing to record UMP9 kills for RP mission @everyone
@wispy iris
@barren bridge that mission is glitched
any word on an update to fix?
that sucks.. got a good 10 kills with it to find out nothing was recorded lol
Damn
@snow otter thanks for the heads up
Welp we all gotta help each other, youre welcome
Anyone my game is auto closing after 0.8.5 any fix for this it
true man wish there were more like us! be good happy hunting ๐ช
Help
Okay
@sinful hollow did you tried clearing app data ?
did you try repairing it?
He said his game is auto closing so maybe he is not able to see that screen
@night cloak yep i have done all repair and clear data uninstalled and reinstalled nth works
Report it
@night cloak in loading screen it just close
PUBGMOBILE_CS@tencentgames.com This is the e-mail
@night cloak ok mate thanks
Ok, thank you for letting me know. @snow otter
@night cloak no advertising, thank you.
@tidal warren I need support
Would bugs go away if Pubg become paid app, not free
There is no point to speculate about different scenarios. @night cloak
What "ifs" do not really solve anything.
If I cannot help you with any in-game related issues, please, move to a different channel. Thank you understanding. 
There is another 104mb update?
No @night cloak
Ugh my friend got update of 104mb now
But not me eh
That must be the 0.8.5 update
No he is already 0.8.5, yesterday he did 87mb update
I m also 8.5 and he played with me today
Some people had to update again today because of the mistakes made my the pubgm devs
Hmm ok, pubg devs are really careless about... everything
My device show unsupported pubgm
@night cloak @night cloak take this to #chat or #pubg-mobile
@umbral whale what is the Android version ?
Ok? @night cloak
If i download it from a site it will run or not
It might but it's not recommended because if it has any third-party software hooked into it you can get banned
I known pubg requires 5.1.1
Pubgm actually doesn't require 5.1.1
I'm running off 4.2.2 so apparently it can run lower
Have you tried the lite version ? @umbral whale
No
Try that, might work
How i download lite version
OMgaaaaaaaawd. This friggin freezing issue is killing the game for me
@slate plinth what's the issue +
Wtf is this? How long is it gonna take to fix it?
Game freezes for a split second during game play
Doesn't show on playstore
Happens every few seconds.
@slate plinth that's called lag
It's not lag.
@umbral whale you might have to get a new phone to play then
Not network lag I mean.
@slate plinth have you tried the repair button ?
Pubgm lite released in india or not
Pls help
Have been using smooth graphics and high frame rate ever since but it still doesn't help
And yeah, I tried the repair, reinstall, everything
Lower the frame rate
@night cloak I'm having problem with the sensitivity
Doesn't help. I've tried all the basic troubleshooting steps
I'm an emulator player
Is 0.10. Update will come
Lower-higher everything. It's not the device. It's just bad coding.
๐ค
@slate plinth pls help
Ah I can't help with the emulator problems. You might be able to find help in #emulator-chat or ask a moderator/admin
And I'm not alone. It's a common issue. I just came here to see if there's an ETA on the fix update.
@spark star umm. What's the issue with the sensitivity? I'm not an emu player myself.
@slate plinth I have a bad device and I don't usually deal with that kind of problems
@night cloak plzz bring EXTREME frame rate
@night cloak it will be a while
@night cloak maybe. We're on 0.8.5. Let's not get ahead of ourselves
Uh.... I can't do that, I don't control pubg
@night cloak extreme frame rate is already there
O.10 update will come?
Scroll up a little
@night cloak please take this to #chat or #pubg-mobile this is a support chat
@slate plinth for lower phones i am saying
@night cloak that won't happen
Yes
Lower tier phones can't handle it
Why
Ok
'Lower' spec.
please take this to #chat or #pubg-mobile this is a support chat @night cloak
It means i have to buy very strong phone
I just played some squad duos and kill 6+ enemies in pochinki
Pochinki R P MISSION GOT COUNTED BUT
UMP9 R.P MISSION Did not Get Counted is this a Bug or Something
@night cloak send your suggestions to tencent on their email. I don't think there's any dev here.
@stable ether there is a bug with the ump right now, should be fixed soon
Sorry for the inconvenience!
@stable ether seems to be a common issue. I did 15 kills in 2 games all with ump and the counter is still at 0.
@night cloak
I thought so anyways thanks
And glad that ump mission is on weekly mission
Not the daily ones
I see some poster stuff ASWELL in pochinki is it a bug or its Mean to be there @night cloak
Could you provide a screenshot ?
I didn't capture it will send if I get that again
Ok
Yep ump9 rp mission is bugged
@robust ledge
Thanks
@stable ether ump 9 missions are bugged
@wraith brook
Thanks
If I kill 20 enemies now will it be counted after the bug gets fixed @wraith brook @robust ledge @night cloak
@stable ether no
I think they just wrote the wrong gun name on that rp mission
I bet if u try and kill 1 guy with each gun u will see 1 kill progress in the rp mission
Ok then I will wait for it
@stable ether no, you will have to kill more since it was never counted
Hey
@night cloak
Ok
Hello clown
@robust ledge
Yes will do that tomorrow as mini zone will be available
This is only Pubg / Report. If you want to discuss anything else please go to #chat
@robust ledge @night cloak
Do the DEVS know ump bug or should we report
@robust ledge it has been reported ๐
@robust ledge
Ok
@stable ether it has been reported
@forest pasture sure
Hey @forest pasture what do you need help with?
@forest pasture what's the problem ?
the game crashes if i want to go in training
@robust ledge
Have u seen that new poster in pochinki road I guess it's a bug
What do u think I saw it 2 times over there
@forest pasture what device are you using and does a message pop up?
@forest pasture have you used the repair button ?
@forest pasture maybe your device problem as we are not facing such
yes
@stable ether it is not a bug
Mi note 5pro
@forest pasture try tue repair button
ok
@wraith brook @forest pasture
I am not facing any issue in training mode
lol
@wraith brook
What is it ,is it mean to be there or something
@night cloak you too๐ ๐
@forest pasture try the repair button, if it still doesnt work please tell me, for further investigation
Feels good to come back into support and help people
it dont works
@forest pasture what do you mean ?
it still crash
@forest pasture i will forward this to the team! Thank you
That's the fastest time I have seen someone repair a game ๐
my device is fast
I still can't increase my merit
@sleek plinth @wraith brook @night cloak
Another issue I am facing
When I play classic squad
And everyone following me
I jump after certain distance my parachute opens and one of my team mate is stucked in the plane
And when I try to para glide straight it goes right side
the game loads in 10 sec
why im still get crash if i play in miramar?
This happened to me 3 times
Does it spin super fast ?
Any one help me
@night cloak that bug is being worked on
@night cloak
No it just swings a bit right side and I have to control it again and again to go straight
How many time it take?
That seems to be an occurring problem, I used to have that problem a long time ago and it seems that it's coming back
It happen when one of my teammates is stuck in the plane
@night cloak we are unsure but it is getting worked on
@night cloak
Sometime it spins super fast ASWELL๐
Asia server lags sometime in the middle of the game
hmm
Lots of bugs
@stable ether it's should fix itself over time, that's how it used to be
@brave elm do you have a problem ?
@night cloak
Alright thanks for the info
@stable ether have you reported this in-game using the Report button
Np
@stable ether yes please
@sleek plinth alright
@sleek plinth this has been a long term problem, they know about it but I'm not sure if they tried to fix it yet
@sleek plinth probably not, it's been here since early season 2
One more issue its not for me but most of my friends who has Redmi 4 they get removed from the game and they have to enter match again
It's okay if it's a classic but in a arcade he dies everytime early
@stable ether this issue seems to be investigated by the team, and had been there since update 0.8
@stable ether it has been reported and should be being worked on
@sleek plinth
Exactly since 0.8
๐
๐
๐
Impressive!
@sleek plinthMy game just auto close after updating to 0.8.5 I have repaired the game and even reinstalled the game nth work..
@sleek plinth
Reported ingame ASWELL as on Thier mail
Mi A1
been experiencing problems since d update. either my png is very high or d game wouldn't load
@sinful hollow does it say anything before it closes ?
@sleek plinth
?? @sinful hollow
He has the isssue
im using d emulator by d way
@night cloak Yes Pubg mobile is not responding
@night cloak go ahead and list the issue
@stable ether yep
I update my game whit the 87 mbs patch and the game just become a big bug, I can't pickup weapons, I can't see the weapons, there is no Inventory, I can't jump, I can't run WT* happens?
I tried deleite the data, I tried whit the repair Button, tried unninstall and reinstall the game, none of these work
@sinful hollow does it go to the login screen or stay at the tencent gaming screen
@stable ether you still havenโt tried the new update due to the game crash?
@night cloak nth such just close the game game
@shell cape what is the device model your using?
@sinful hollow
I also have Mi A1 and it runs fine no issue opening the game can play smoothly
Only the problem is while landing after parachute opens the game lags like hell for 5-10 seconds
Motorola G4 Play
@sinful hollow have you tried to uninstall and reinstall ?
@sleek plinth
I tried the game and played more than 25 games (arcade and classic mix)
@stable ether it worked well yesterday bro but just open the game now it just crashed
how do i list d issue @sleek plinth ?
@sinful hollow Repair Button should help.
@sinful hollow
I just played a sniper training
Still running fine
@sinful hollow tell me the issue over here and I will help
@night cloak i have done everything even mail them about the issue no response yet
@sleek plinth Motorola G4 Play
@stable ether lucky one. ๐๐
@sinful hollow what device are you using ?
@night cloak Mi A1
@shell cape
@night cloak
Help him please
@sinful hollow
Try again and tell
Do u have space in your phone
@stable ether yep 10gb
@sleek plinth i killed 12+ enemy in 3match with ump9 but my rp mission didn't count it what can i do
@sinful hollow I'm unfamiliar with that phone. Do you know what os it runs on ?
@night cloak android bro android one device
@night cloak
It's a known bug wait for the Devs to fix the update
Don't try to complete the mission untill it gets fixed as it won't get counted @night cloak
what's the Android version ?
8.1 I guess
thanks
@night cloak 8.1
@night cloak the issue is getting investigated by the team
thank you please fix that
@sinful hollow
Bro try restarting your device
@stable ether i have done everything i mailed the pubg mobile team waiting for a response from them
Ur device might need a factory data reset
@night cloak i have done a factory reset a month ago
@sinful hollowi asked my 2 other friends with MI A1
And they saying it's running smooth no issues @night cloak
@sinful hollow
Have u installed some mods?
@stable ether your the only 1 that encountered these problems?
Hey @sleek plinth I gotta go, can you handle this ?
@sleek plinth
That's very strange should I try repair button
how do I invite my friends to this server ?
@night cloak nope bro thanks for u help
pls help
@night cloak thanks for the help, yes I will
@sinful hollow @sleek plinth np and toxic I'll be back in like 45 mins
@sleek plinth
Yesterday I saw some of them uploading the parachute bug but I can't find them saw them in image share
@upper summit
What's the issue
What do you mean?
@upper summit you wanna add your friend and invite him to the game?
I guess you have to send the server link for them. To join the server
Hold up
@sleek plinth
Bro u know that Tripp bug ??๐
.ifg
?
yea I will find the link online then
No
@sleek plinth ty for trying though :)
@upper summit
No worries๐
Isn't this the link to join Pubg mobile discord server?
Ump9 kills are not counting in the game
There is
@exotic sapphire
It is a known bug
Don't complete the mission as it's not gonna complete untill it gets fixed @exotic sapphire
I am trying to complete my todays royal point challange and i killed more than 20
@exotic sapphire it is a known bug, the team should be investigating it any time soon๐
Its showing 0 big zero
@exotic sapphire
Sorry
Earlier even I wasted my time on this but I did that on pochinki ๐
๐
๐
So I completed pochinki mission
I want my mission completed ๐๐
Hello
Complete it once someone here says that it's fixed
Till that leave the mission as it is ,as its not gonna count the kills
My id is banned and they are saying it will be unbanned after the given time period but i have not done anything what to do
Someone help
@sturdy sigil
Have u used some kind of third party app
Hello, please read FAQ 2.9 #481198147478224896. Especially pay attention to the note. Thank you. @sturdy sigil
Please avoid going off-topic. You can have unrelated conversations in #chat.
Then try claim file option
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
I have tried but they are saying that it will be unbanned after give time
We cannot assist you any further. @sturdy sigil
I have not at all violated any rule mr bot
As I had said, read FAQ 2.9 #481198147478224896. @sturdy sigil
There is nothing that can help me in faq @tidal warren
Everything needed is mentioned there, as is mentioned, file a claim.
That is the only thing you can do.
I cant find can you take ss and send here
@sleek plinth dude!? Help
It is on the right side of the dialogue box. Once you open up PUBGM you get a message about your account being suspended, it is right there. @sturdy sigil
That button right there.
@hexed girder what is the issue?
@tidal warren I always get kicked out of the game!
Well then, there is your answer. There is no other way to retrieve a banned account. Sorry, nobody can help you here. @sturdy sigil
Could you describe the issue in a little more detail? @hexed girder
I bought rp spending my real money and after 4 to 5 days my id got banned
We cannot help you here. @sturdy sigil
Please avoid going off-topic. You can have unrelated conversations in #chat.
Scaredykat mod why server goes like 990ms time to time i cant even fire the gun.
Is the server not going to be optimize whatevr
@glad harbor I'm guessing server connectivity issues.
Network jams.
Your internet connection could be too weak.
For me more problem is of server other bugs and those i fix my self sometime hehw
Many factors to consider.
Yeah
@tidal warren when ever i start my game! And it shows loading! Screen and the loading screen freezes and i'll get a pop up! Like Enter the game again๐
I have 20mbps but isp always lie and give 15mbp like that when t3sting so dunno what may be cause
@tidal warren yeah exactly
What device are you on? @hexed girder
@tidal warren Vivo v7+
That happens for me sometime past but got fixed server issue thats the cause sure
@tidal warren clear cache i have done!
There was a problem with the task in the elite royal pass, not registered with the killings with the UMP, how to perform?
@tidal warren Repair i didnt try!
I will relay the info. @hexed girder
@clear silo hello, that mission is bugged sadly.
@tidal warren yeah thanks
Any mods online?
Yes? @night cloak
@tidal warrenWell, how to do it?
There is not a way to complete it at the moment. @clear silo
Can you please submit my clan recruitment post?
@tidal warren And today i got a gitch i guess can i send pic?
I kill about 14 enemies with ump9 but in rp mission it says 0
Here? @tidal warren
There is a glitch in ump9 mission
@fallow raptor after knock down you should also kill them
@tidal warrenThanks, I hope this will be fixed.With each time more and more bugs, what do they fix there? Donut clothes and the chance of their loss?

Yes, that is a well known issue. @fallow raptor
@fallow raptor yes there is and there no way we can do so better wait again for fix
I killed them directly
That mission is bugged, nobody can obtain it. @fallow raptor
So many bugs man๐
@tidal warren should i share the pic here?
Yes. @hexed girder
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@fallow raptor 
U can share pic here
Yes, if you have any pics of glitches feel free to send them here.
Will it be fixed?
in 1st pic i didnt get jump button! and 2nd pic i did get control to move and 3rd pic you can see the controlls
Any idea when we will be able to play arcade mode in fpp
No official news on that. @oblique zephyr
Dunno when it will be
Why does it say Team is full when theres only 2/4 people in the team?
Okay no problem
I want to download tecent game buddy in 2gb ram laptop
@woven field please, read FAQ 4.11 #481198147478224896.
4gb is recommended min i guess
@oblique zephyr Solution? For my gitches?
@hexed girder you are on Vivo V7 plus, correct?
@tidal warren Yeah!
In directx ling mobile work in 2gb ram
Try repairing the client. @hexed girder
@woven field memu or ld player
tgb need 3gb
I need only in 2 gb ram
2gb* @sterile fjord
@tidal warren Okay! Sir
3gb for a much smoother experience.
Ok sir
@woven field I had already told you to read FAQ 4.11 #481198147478224896, everything you need to know is there. Stop unnecessarily asking here.
But it lags even in 4gb ram tencent buddy i use to play
2 air drops same time
Yes, that is rare, but possible. @buoyant olive
Not 2 but i see more than 3 also that happens @buoyant olive
Has happened to me multiple times.
And one time the redzone was like same location 4 times is that was bug or whatever we in that time like waduhek
I want to take part in ling mobile tournament how I did
If you wish to participate in any tournaments, check the Tournaments section.
Where I fount tournament section
Ok thanks @tidal warren
No problem.
@weak hedge could you please tell me what device you play on? It is for the report.
iPhone x
Scared kat where you live
Also, has this queueing issue happened in the 0.8 as well? @weak hedge
Not for me
None of you business, please move to other channels for useless chatter. @woven field
Please avoid going off-topic. You can have unrelated conversations in #chat.
Soory
@weak hedge so this started happening with the 0.8.5 version, correct?
Correct
Soory
๐
Soory scaredy kat
No need to apologize, please, just move to a different channel if I cannot help you with anything else. @woven field
Hey, i killed 5 enemies in pochinki with ump9 but they Not calculated 5 enemies with ump9
Still 0/20
Hello, that mission is bugged sadly. @twilit widget
Hopefully, it will get fixed soon.
@tidal warren okay thanks
it doesnt go past this screen help?
Stuck on this screen
What device are you on?
And one thing is there :is like kill 20 enemies in one match achievment and i kill 17 and it registered then should i again need to kill 20 to fill 20
Has this happened with the previous update as well? @cursive ridge
@glad harbor what achievement are you referring to?
@cursive ridge have you tried clearing app data & app cache?
There use to in season 2 dont knkw is it there in season 3 but i try more cant complete
@cursive ridge do both please.
@tidal warren yeah i have got repaired! If i get again i'll let you know!
ok
@hexed girder what exactly was the issue?
There is achievement and rp not registering issue i report them but dunno if thry got fixed
Sorry, I forgot in the meantime. ๐
@glad harbor the UMP kills? Yes, that is bugged.
How I fix my pubg mobile lag
Get killed by bomb what that mean mod
@tidal warren it worked thank you lots ๐
There used to be one acheivement
Ok, perfect.
@cursive ridge
How I fix my lag
@tidal warren will I have my account
@woven field play on smooth, or try GFX Too app from Google play
Which I use
Any third party app result to ban
@raw flint read the terms
Moderator told me to use GFX tool
Hmm
Ohh kool๐
Where to share that screenshot?
@raw flint no, do not use GFX!
I love pubg because I make many friends
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Gfx tool and other many use leads to ban lol no one said that
I actually don't use it
The usage of GFX tools leads to an account suspension upwards of 1 month to 10 years. @raw flint
How I fix my lag in pubg mobile
Which phone
If the ram is 2gb n processor to weak it meant to be lag but u can try internet connection high and other factor latency is the one
I have 4gb ram mobile
@woven field and speed of internet and as the game lags even having 6gb ram for some device there is lot of factor causing to not perfrom well
Ok thanks sudhar
@woven field you can close all background apps to clear ram and play pubgm with less lag
Your welcome๐
@night cloak do you have any say in the dev of this game Mp
@raw herald do you need any help?
YES
Then ask
Do You Have Any Say In the development of this game?
No one here does
Thank
Can some one help me
@raw herald we are not here to make opinions about the game please use this channel only if you have any problem or queries
@night cloak sup?
I DO have a few Huge problem bub
I need to contact someone related to the development of this game though. Why I asked
thanks for your assistance
Look at the side of my name
Scroll down to find more info ghere in pinned msg
@surreal mica does it also show for your friends?
No
Anywhere else?
Ok then it's just a random bug, it can happen sometimes
Hmmm
@glad harbor he's not asking about clan perks he's reporting a visual bug
Ohh yeah i see that
What happened to the lucky coupon scraps event?
@green bay keep your eyes on the horizons something coming really soon
can someone help me out
Yes i can
my friend gets this error whenever they open up the game
Did he try deleting app data?
hang on a second
@sterile pier did you downloaded app from play store or app store?
i have to confirm things with my friend first :GWqlabsNotLikeNoot:
ok
thank you emoji
for humiliating me
Ok,but the problem here is tencent obb file is missing so you have to delete the app and download it again from Google play store or app store
that's EPIC
@woven field please report the issue to the tencent via in game report button or at their mail
PUBGMOBILE_CS@tencentgames.com
My game is always glitch
@night cloak he is trying to report the glitch ,no need to go to image share
Ok
Well, if you get stuck due to an in-game glitch, use the translucent Report button on top right and fill in with appropriate details.
here she is oof
Oof
Try to reboot your device. @midnight plover
I did
@sterile pier did your problem solved?
nono it wasn't my problem it was @midnight plover's
was just tryin to help her but in the end i just suggested that she join the discord herself
I mean your friend had a issue
i don't know
Halo
I can't dl the game idk why
Bat my dad google play is in japan and he can still play like how?
He doesn't have the thingy like mine
Hmm did you cleared app data of PlayStore? @midnight plover
And tried again?
Why does this not work
hello, i am facing a royal pass mission glitch. even after killing so many people with ump9, royal pass mission is not counting anyone. what to do now? how to solve it?
Yea this is known issue there is no way to currently fix it
Yes i did!!! But nothing happens
@night cloak hello, this could mean that their address is not configured correctly.
Oof
Then that 30rp is a waste? no way to get that? :(
I already emailed them and they didnt mention the samsung s9, they just told me that they werent the ones in charge
@midnight plover you can use apkpure then to install the app
the pubgm owners told me to email them but their email doesnt work for me
What do i do?
Yes
Or you can take the game from another phone via share it or other sharing application @midnight plover
Can we report emulator players who are using bypass for mobile? Is it considered cheating?
@night cloak you can report in-game though..
@tidal warren im supposed to email the pubgm email that i won the Samsung s9 tournament but the email they told me to contact doesnt work
Strange, maybe wait a couple of days, am not sure why their email address is not working.
Have you tried contacting them via the in-game customer support button?
This Week's UMP9 Mission is glitched I think. I've killed multiple with that gun but the count still shows 0
Yea it's glitched unfortunatly
Yes :/
Feel free to ask @hallow nova
@tidal warren enter the game thing!
Im more than 16 years old and I tried to quit the parent control
But it says that my account Will be deleted in 7days
I contact with pubgm but they dont say me nothing and im waiting for 24 h
Someone can help me?
You need to wait for their reply it will take some time @hallow nova
Ok but how i can stop the deleting from my account?
Tomorrow I can play
Because they blocked my account 2 days too
My Game crashes everytime i want to start a match and then i need to restart and relog. Happens since 0.8.5
Is the ump9 bug fixed?
@fallow raptor talking about them not registering for RP kills/missions? cause mine are not.
@novel elbow please report the issue using in game report button or send an email to
PUBGMOBILE_CS@tencentgames.com
Can we report that UMP9 issue too?
hope somebody does. i need them RP credits
Thanks
Sup!
Removed them all.
Thanks @tropic ravine
unable to play FPP SOLO ERANGLE (ASIA) . it is showing "estimated time 1: 48 ".. i was waiting for more than 2 minutes but match didn't start after that .
help !
@glad harbor it means that die in red zone
@sick cargo restart matchmaking
Dual drops are Bug or Feature?
Features if you fire 2 flares
@odd cloud I'm talking about Normal Airdrop
At the same place you mean?
I saw a plane dropping two drops together
@quasi blaze it must be Flare drops then, (if you saw 3 parachutes attached to it)
Nope. Only one parachute
Hmm, you have encountered a bug that has 0.1% chance of occurring
Btw why did i get less rating when being 2nd rather than being above 10th
Will the merit bug be fixed at 0.9?
But 3rd
Not above 10th sry
+9 when 2nd
+13 when 3rd?
Hullo any answers?
@night cloak Don't expect any help. I won a match, showed that I got 30 point but the final point is -80.
Lol
@odd cloud When the UMP9 mission bug will be fixed?
Even after showing?
@night cloak Yeah
When editing clan moto. What characters are recognized as invalid.
I contacted them, They said "That's how the ranking works".
Few assets are invisible to me in the sanhock map
What should i do ?
When will the mic issue be fixed ??????
@quasi blaze it's actually confusing. The same happened with the less than 100HP one as well
I did it twice to win
I'll contact the devs tomorrow
Can some one help me with my issue?
@faint shadow good luck
I have asked for help 3times 2day at different time but no one even cares to even respond
@odd cloud already done bro.. its not working . still showing 1:48
@faint shadow What's the problem?
Few assets in the sanhock map are invisible to me
For example this was invisible to me
What's wrong?
@faint shadow Try repairing the game
I kill 20+ ump . But he showing 0 ๐ ๐ก ๐
@gaunt ember The UMP9 mission is currently bugged
@faint shadow old bug it was there on pc too
@faint shadow what is your device?
@faint shadow ok, thank you. Was this in the 0.8 version as well?
Yes
Ok, thank you I will relay the info. 
Thank you ๐
When can I expect to hear from you again ? @tidal warren
any updates about merit bug?
Hello, no news as of yet. @strange hare
@faint shadow once there will be any news on this you will surely be notified, the only possible way is to fix this with a hot fix or wait for the next patch.
@quasi blaze right bro. killed enemies with ump9 is not showing
@sick cargo yes, that mission is bugged for now. Nobody can obtain it.
@tidal warren thank you so much for the help
No problem.
impressive !
Hopefully, it will get fixed soon. 
Oof.
I had to sit and watch the whole game
What device are you on? @dense echo
guys help
I pad
@sick cargo sadly that is common.
@dense echo what gen?
I need it for the report.
@sick cargo once a person gets higher up in ranks, the matchaking time prolongs, since usually there are not enough players to fit all the spots.
bro i am in platinum ( solo fpp asia) . still ?
i mean really. this problm on platinum ?
I was about to ask about the 20 kills with UMP9 for the RP weekly mission,
but seems it's already a known bug.
@idle axle I don't think so.
Hope they will fix this soon.
@idle axle Hello, sadly it is not.
I can't open the crates in shop without my game crashing
Level Up Bug....Earned The Experience But Not Getting Level Up Showing Same Rank
I was doing the UMP mission for the royal pass and my kills arenโt counting. Do you have to get 20 kills in a single match?
Hello, that is a well known bug, currently no one can obtain it. @green bay
Ok, I thought it was just me. Thanks!
No, definitely not just you. Hopefully, it will be fixed soon.
@thorny belfry that could be just a visual bug, are you sure you are still on level 42 or 43?
You did level up.
It is just not showing up.
Try to repair the client.
@tidal warren I Tried Its The Same And Also The Experience Bar Also Started Filling From Starting
Not fixing bugs
That is strange. @thorny belfry
๐
need to kno wut team or group im in
Just restart the game, @thorny belfry. Should work, because this is only a visual glitch.
@tidal warren I Know Never Experienced This One
@wraith fog what are you talking about?
@lime juniper I Already Did Its Still Level 43 ...When I M Gonna Go To Level Up Again I M Gonna Know For Sure
Snapdragon 425 its bad?
@tidal warren the tournament isnt it squad
What tournament are you talking about? @wraith fog
Heeeey
i joined this server because of a promoted tourney so theres no tournament
koo koo koo alright...
I have no idea what tournament you are talking about. Currently there are 2 tournaments, but those are in full progress.
@tidal warren yes i have repaired client also.. stil facing this issue .
If you are interested in participating in tournaments, check the Tournaments section. #481199269500682261, #481199342242496513, #481199400270430218, #481199677476306944. @wraith fog
As I said, sometimes there are simply not enough players. That is why the matchmaking time takes longer. @sick cargo
@tidal warren thanks for informing me about this . ๐
I faced a problem today in RP missions
The counter for mission for 20 kills in UMP9 is not working
Yes, that is a well known bug. Nobody can obtain this mission. Hopefully, it will get fixed soon. @junior knoll
Ok
Bug*
How do I get it to stop sending me costom game invite
@upper wing go to #481193721560432670 and unreact.
I did that a couple of days ago maybe I will just have to leave and join back
Ok
See, it worked, you don't have the role anymore. @upper wing
Ok cool thanks for the help
No problem. 
Is there going to be possibility in the future to change clan name?
@tidal warren
I do not know. Hopefully, this feature will come one day.
Okay thanks, I hope so
Dear PUBG MOBILE,
Pls, fix this mission from
Week 6
Normal missions:
Kill 20 enemies with UMP9.
Actually it doesn't count kills with ump9...
All best
Why are you banning those who use the optopus app to mappear commands?
yo why your game broken
Throw the whole game away !
pubg mobile developers i already 20 kills with ump 9 but it still showing 0/20 in royal pass mission what to do now
@night cloak keep doing the mission until it works
Huh ?? I done it four times
@night cloak hello, yes that is a well known issue, the mission is bugged.
@blazing beacon hello, the mission is bugged; therefore, nobody can obtain it.
@honest flame that is against the terms of service. You can read up on it in FAQ 7.3 #481198147478224896.
@night cloak well, if weโre talking about the exact points itโs 20 not 30.
@granite nacelle no need to spread fake information.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Can I help you in any way? @granite nacelle
If not, please move to a different channel which is meant for chatter.
@tidal warren PUBG MOBILE
Will fix it or not!?
Hopefully, the info has been relayed.
No specific deadline on when itโs going to get fixed.
And kills we already done will count or not? @tidal warren
No, they will not.
After I emailed support I was givin 225 bp donโt see how Iโm spreading false info @tidal warren
The customer support does not give out BP.
@blazing beacon since the mission is bugged, I doubt the kills will count.
@tidal warren sadly. Course I already make the mission...
@granite nacelle Bro I also received BP from support this morning only 200 tho lol so did my friends @tidal warren and the other mods donโt know anything
All they can de is tell you reinstall @granite nacelle
That case PUBG MOBILE must make competition
Its their responsibility of mistake
Please avoid going off-topic. You can have unrelated conversations in #chat.
@night cloak you received it since you reported an issue?
Did you obtain it through the mail?
@night cloak I know Iโm not crazy I clearly received bp with a msg saying sorry for the inconvenience
Oh, youโre right. Forgot about that. @granite nacelle
@tidal warren PUBG MOBILE
Must do something
To recognise his staff's at chat.
For example
Different colours of tipping
Logo etc.
@tidal warren but it's not hack ... What a pity. I use optopus because my hands sweat. :(
There was a big ban wave, 10 years of account suspension for octopus users. @honest flame
@blazing beacon if you have any suggestions which are particular to the game, go ahead and send the customer support an email, if you have a suggestion to make revolving this server, please do so in #discord. Thank you.
Also, Tencent staff already does have different color, theyโre the Community Team members. Yellow role.
Yes @restive flicker ?
Why is the ping so high after the update? Itโs unplayable now due to the lag
@restive flicker your phone probably hasn't gotten "used" to the update yet. Should be better after a few days
๐ค
Try to play for a few days, should be better after that if not come back and tell us
Honestly, dunno if the devs are lazy or what?
They know the bugs and issues in the game...they wont fix it...
Instead of fixing bugs and crash in update they focused on adding useless content...
Of what use are the new stuff if there's a 50% chance of pubgm crash at start of each match
0.8 shouldnt hav been released...worst update ever...
At least fix ranking system so we dont get deranked when app crashes...
Im down to platinum cos of it...
App keeps crashing and im losing points
this is so dumb !!! You cant do the ump missions !
i got atleast 30-40 kills with it already
:/
like the game updates to fix the bugs, but really stupid ones appear:/
@tender zephyr dude tell me about it, I got deranked so many times bro I was Crown V last season and deranked to diamond
@meager moss ive been suggesting this since...
It makes no sense for a player to lose points from disconnection or app crash at waiting lobby...
I mean...the match hasnt even started
Not my fault that silly update brought crash...why should i lose points cos of it
Game keeps crashing on loading screen, iOS. Any fix?
@marsh estuary wait till next full update....the only "patch" they release is to add new costumes
Thatโs gonna be weeks lmao
@marsh estuary yes...lmao...most of my friends hav quit till next update...im thinking same...cos thats the only time they might fix anything
Hi!! I'm having some troubles.. Last version.. 0.8.0 the game was forcing me to download 16mb sometimes when I was entering... In this new version 0.8.5.. The update was 87mb.. Everything fine at this point.. But.. Today it's forcing me to download 104mb every single time I open the game.. I tried the repair button but still happen.. I can play after I download the 104mb.. But if I close the game and try to enter again..... It's 104mb download again.. ๐
@meager moss thousands of bugs dude
Pubg devs have gone nuts
I lost atleast 600 crown points after 8.5 update
Randomly whole squad gets 968 ping for some time
Thousands of new bugs i cant tell em all lol
During fight google assistant / siri opens up
During fight controls shift to vehicle controls and there is no way to fix that
If u are going at high speed and u hit a jump ur game will be stuck and it will stay frozen unless u restart
@night cloakdont give dumb suggestions to people if u dont know anything about the issue
@tropic ravine any clue regarding the bug fix patch?
Cuz there are hundreds of em after 0.8.5
With the new patch, there are a few bugs. It's best to report the bugs to Tencent customer support, so they can keep track of them.
So u mean that the next update will be the 9.0?
I know it's frustrating, but that's the process we have to rely on to get the devs to fix issues.
There might be hotfixes in the near future.
Not necessarily version .9
Btw just a funny thing @tropic ravine
Devs are ruining the game instead of optimizing it
Yeah, they're trying the best they can to incorporate new features, while reducing the amount of bugs.
Sorry for any inconveniences.
And please mute @night cloak in this channel cuz he guides people in the wrong direction
Its okay dude u got nothing to do with the issues
But plz mute that guy such people cause trouble for others @tropic ravine
Ok
Why does my game update so much ?
Had 1 update the day of launch and now today i got a second one both time when logging in.
DeVs NeEd MoRe MoNeY @night cloak
Maybe ur update wasnt completed @night cloak
@gleaming abyss after already updating it 3 times ?
That's similar to my case... It's downloading 104mb every time I get into the game...
@gleaming abyss first off I try to help maybe shut the fk up for once and actually look at what I do. I have been gone for a few days so I don't know all the new bugs, so I try with my knowledge, I don't see you doing anything better
It's every time i log back in
@velvet nacelle sake it's the 4th time today ๐ค
@night cloak what did u mean by this one " ur game isnt used to the update play for couple of days ur phone will adapt"
@night cloaku guys use ios?
Android
It has been happening with some ios users
Android... Galaxy S8+ Snapdragon version..
U should redownload game that will fix it
You wanna know how I know it helps ? Because I have dealt with the same fking problems before and it fixes itself
That's not an option for me.. My wifi is 1mb or less right now..
Hey Iโve got a simple question. If I buy the 600UC upgrade for the royale pass, will I get access to the bottom row of items?
"THHรLEVIATHAN" should probably be Mr.complainer
Ok thanks
@silver wing yes you will be able to but you will start at whatever your current rp is, there won't be an extra 25
@night cloak that means... If I'm lvl37 on the free RP.. If I buy the elite one.. It will be the lvl37?
Yes
@velvet nacelle just delete game data and cache i belive that will solve ur issue
If that doesnt help u will have to redownload or wait for the bug fix patch
@gleaming abyss I've tried with cache... Haven't tried with data.. I think I'm gonna try it
Ok
