#questions | PUBG MOBILE | Page 203

stuck anchor Oct 10, 2018, 7:23 AM

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But you can send an e-mail to PUBGMOBILE_CS@tencentgames.com @frosty sky

night cloak Oct 10, 2018, 7:46 AM

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Did you repaired the client and tried again? @shell cape

shell cape Oct 10, 2018, 7:47 AM

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I update my game whit the 87 mbs patch and the game just become a big bug, I can't pickup weapons, I can't see the weapons, there is no Inventory, I can't jump, I can't run WT* happens?

supple wasp Oct 10, 2018, 7:47 AM

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Hello mods please pass down the news to devs this bug has not been fixed yet.
This is really annyoning about this game
It was happening the whole time in 0.8 and now in 0.8.5 is not fixed yet what the heck is wrong even after reporting everytime and saying to you all this bug info has not been passed down and not fixed yet

📎 Screenshot_20181010-130621.png

shell cape Oct 10, 2018, 7:47 AM

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@night cloak yes, I tried, doesnt work

night cloak Oct 10, 2018, 7:48 AM

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And clearing data? @shell cape

supple wasp Oct 10, 2018, 7:48 AM

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Any of the mods please reply

tidal warren Oct 10, 2018, 7:49 AM

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@supple wasp hello, what device are you on?

supple wasp Oct 10, 2018, 7:49 AM

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@tidal warren i m on moto g5s

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4gb ram

tidal warren Oct 10, 2018, 7:50 AM

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Could you explain the issue in a bit more detail?

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It is needed for the report.

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How often does this happen?

supple wasp Oct 10, 2018, 7:51 AM

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@tidal warren yes in the previous version also at the begining of every match it happened and i reported everywhere
And now also in this update it started happening to me again

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Only while playing solo it doesn't happen
But while playing squads and duos it shows like this

tidal warren Oct 10, 2018, 7:53 AM

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And so once you tap on "Ok" what happens? Does it let you into the game?

supple wasp Oct 10, 2018, 7:54 AM

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@tidal warren yes it allows me direct in plane and not in lobby

tidal warren Oct 10, 2018, 7:54 AM

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Have you noticed that it is only particular to one server?

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Or does this happen to all of them when in duo/squad?

supple wasp Oct 10, 2018, 7:54 AM

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@tidal warren i play on asia n europe
But it happens to asia

tidal warren Oct 10, 2018, 7:54 AM

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Ok, thank you for the info. blobthumbsup

supple wasp Oct 10, 2018, 7:55 AM

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Thanks please pass it down to devs

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😇

tired fractal Oct 10, 2018, 8:05 AM

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matching failed?

tidal warren Oct 10, 2018, 8:05 AM

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Hello, could you send SS of the problem? @tired fractal

tired fractal Oct 10, 2018, 8:06 AM

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works now??

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gg

tidal warren Oct 10, 2018, 8:06 AM

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Ok, if it keeps popping up report it via the in-game report button. blobthumbsup

storm flumeBOT Oct 10, 2018, 8:06 AM

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You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.

tired fractal Oct 10, 2018, 8:07 AM

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got kicked out?

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of match

tidal warren Oct 10, 2018, 8:07 AM

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I would not know if you got kicked out.

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Please, state your issue.

tired fractal Oct 10, 2018, 8:07 AM

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i press 'start'

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then matchmaking starts

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then it loads the lobby

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then i get kicked out

tidal warren Oct 10, 2018, 8:08 AM

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What does the prompt say? "Enter match again?" ?

tired fractal Oct 10, 2018, 8:09 AM

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no

night cloak Oct 10, 2018, 8:09 AM

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Same thing happens to me

tidal warren Oct 10, 2018, 8:09 AM

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You just get randomly kicked out?

night cloak Oct 10, 2018, 8:09 AM

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It loads and says enter match again

tidal warren Oct 10, 2018, 8:09 AM

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@night cloak what device are you on?

night cloak Oct 10, 2018, 8:09 AM

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low end device

tidal warren Oct 10, 2018, 8:09 AM

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@tired fractal what device are you on?

night cloak Oct 10, 2018, 8:09 AM

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2gb ram

tidal warren Oct 10, 2018, 8:09 AM

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@night cloak I need more info for the report.

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So please, specifically, what device?

tired fractal Oct 10, 2018, 8:10 AM

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redmi note 5

night cloak Oct 10, 2018, 8:10 AM

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oppo a37

tidal warren Oct 10, 2018, 8:10 AM

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For you there is no prompt, correct? It just randomly kicks you? Where does it kick you to? @tired fractal

tired fractal Oct 10, 2018, 8:10 AM

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to main menu

tidal warren Oct 10, 2018, 8:10 AM

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@night cloak does this only happen on duo/squad?

night cloak Oct 10, 2018, 8:10 AM

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yes

tidal warren Oct 10, 2018, 8:11 AM

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@tired fractal so you get spawned on the map but then it kicks you back to the main menu?

tired fractal Oct 10, 2018, 8:11 AM

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yup

tidal warren Oct 10, 2018, 8:11 AM

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And no prompts, no pop ups, nothing.

tired fractal Oct 10, 2018, 8:11 AM

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nope

tidal warren Oct 10, 2018, 8:11 AM

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Ok. Has this happened with 0.8 as well?

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@night cloak was this an issue with the 0.8 version?

night cloak Oct 10, 2018, 8:12 AM

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Yes

tired fractal Oct 10, 2018, 8:12 AM

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it started happening with 0.8

tidal warren Oct 10, 2018, 8:12 AM

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Ok, how often does it happen? @tired fractal

tired fractal Oct 10, 2018, 8:13 AM

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it happened for the first time

night cloak Oct 10, 2018, 8:13 AM

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And btw game is laggy after update and crashes sometimes

tidal warren Oct 10, 2018, 8:13 AM

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Strange.

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@night cloak at what screen does it crash?

night cloak Oct 10, 2018, 8:13 AM

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My game doesn't work properly since this morning, lag is unbearable, I can't play with my friends because it shows them I'm in match , when actually I'm in the main screen , I can't add myself to their team because it says they're in a match when they are actually waiting for me

austere yoke Oct 10, 2018, 8:13 AM

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Is the Bape limited?

tidal warren Oct 10, 2018, 8:13 AM

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The Tencent Gaming screen?

night cloak Oct 10, 2018, 8:13 AM

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It kicks from game to home screen

tidal warren Oct 10, 2018, 8:14 AM

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@night cloak hello, please, try to clear app data & app cache. Also, repair the client.

📎 repair.jpg

night cloak Oct 10, 2018, 8:14 AM

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Is it because I have low end device?

tired fractal Oct 10, 2018, 8:14 AM

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@tidal warren it started happening with 0.8.5

tidal warren Oct 10, 2018, 8:14 AM

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Anything could be possible.

night cloak Oct 10, 2018, 8:14 AM

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At the end of my last match my game crashed I didn't see the results menu I was stuck scoping I didn't have my buttons I couldn't get back to the lobby

tidal warren Oct 10, 2018, 8:15 AM

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@tired fractal @night cloak Ok, thank you for the report. blobthumbsup

night cloak Oct 10, 2018, 8:15 AM

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I had to restart the game several times to get me in

tidal warren Oct 10, 2018, 8:15 AM

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Did you take a screenshot? @night cloak

tired fractal Oct 10, 2018, 8:15 AM

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no problem

night cloak Oct 10, 2018, 8:15 AM

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No

ocean hill Oct 10, 2018, 8:15 AM

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I also have a problem with the game since this morning. It asks me to allow a 141MB update and then when it's done it asks me to restart the game which I do and then it starts updating again. It's stuck in a loop it seems. I'm using Iphone 6.

night cloak Oct 10, 2018, 8:16 AM

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Yep

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You are not alone on this one

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You have to make several attempts to get in

tidal warren Oct 10, 2018, 8:16 AM

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@ocean hill have you rebooted your device?

wispy matrix Oct 10, 2018, 8:16 AM

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my game is lagging a lot in close range combats

ocean hill Oct 10, 2018, 8:17 AM

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Yes I've rebooted device, switched wifi off and on again and it keeps doing the same thing.

night cloak Oct 10, 2018, 8:17 AM

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@tidal warren I don't get to those options so i can repair the client

tidal warren Oct 10, 2018, 8:17 AM

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Please, log out of your account first, the option is there on the right side. @night cloak

night cloak Oct 10, 2018, 8:17 AM

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Because the game is lagging and crashing

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yes

forest gate Oct 10, 2018, 8:18 AM

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@night cloak are you on a cellular connection?

night cloak Oct 10, 2018, 8:18 AM

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As I said @tidal warren it doesn't give me that option im just stuck on the wallpaper of sanhok

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Used both wi fi and data

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That didn't seem like the problem

tidal warren Oct 10, 2018, 8:18 AM

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What device are you on? @night cloak

night cloak Oct 10, 2018, 8:19 AM

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Iphone 8+

forest gate Oct 10, 2018, 8:19 AM

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often the game would not let me login for a period of around ten minutes for no apparent reason. try closing app and trying again shortly.

scarlet marsh Oct 10, 2018, 8:19 AM

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@tidal warren i was in game and message says that match is ended, when i trying to start new match - that i am already in match

night cloak Oct 10, 2018, 8:19 AM

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Yes but even then in game there are problems

forest gate Oct 10, 2018, 8:20 AM

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@night cloak such as slow lobby load and lag ingame for no reason?

night cloak Oct 10, 2018, 8:20 AM

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Bot only that you have to make 20+ attempts to get in

tidal warren Oct 10, 2018, 8:20 AM

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Have you tried reinstalling the game? @night cloak

night cloak Oct 10, 2018, 8:20 AM

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Yes

tidal warren Oct 10, 2018, 8:20 AM

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@scarlet marsh what device are you on?

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@night cloak and that did not solve it?

night cloak Oct 10, 2018, 8:20 AM

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Nope

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Same

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Stuck to yhe wallpaper

scarlet marsh Oct 10, 2018, 8:21 AM

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@tidal warren now it is ok, i restarted game

tidal warren Oct 10, 2018, 8:21 AM

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So the game is stuck on the loading screen?

night cloak Oct 10, 2018, 8:21 AM

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Then it loads after the eight or the ninth attempt

tidal warren Oct 10, 2018, 8:21 AM

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@scarlet marsh still, what device are you on? So that it can be reported.

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Also, has this happened with the 0.8 version?

night cloak Oct 10, 2018, 8:21 AM

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With all the other problem I mentioned

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Nope

forest gate Oct 10, 2018, 8:21 AM

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sometimes it takes multiple restarts. the game has just been a pain since 8.0

night cloak Oct 10, 2018, 8:22 AM

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As i said it since this morning

forest gate Oct 10, 2018, 8:22 AM

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2 days ago i was facing issues but today i have faced none. perhaps they fixed issues for some and created new ones for others. entirely possible.

night cloak Oct 10, 2018, 8:23 AM

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Yes but it bugs me I never experienced such lag

forest gate Oct 10, 2018, 8:23 AM

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just send in all your specifications such as region, device and OS platform and we’ll keep an eye out for similar issues.

night cloak Oct 10, 2018, 8:23 AM

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And it's annoying

forest gate Oct 10, 2018, 8:23 AM

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it is. i understand that

tidal warren Oct 10, 2018, 8:23 AM

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@night cloak ok, so the game keeps crashing at the loading screen, it takes multiple attempts to get in the lobby. This was not an issue with the 0.8 version, started happening today. You device is iPhone 8 Plus. Is this correct?

night cloak Oct 10, 2018, 8:23 AM

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Bulgaria (Eu) ios 8+

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Yes

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Im on the patch update since yesterday 8.5 or whatever it is

ocean hill Oct 10, 2018, 8:25 AM

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Please report my problem too. Internal update loop bug. Keeps doing the 141MB update when I try to open pubgm.

Iphone 6 ios12, South Africa.

tidal warren Oct 10, 2018, 8:27 AM

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Ok, thank you. @ocean hill @night cloak

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Has this happened before with other patches? @ocean hill

ocean hill Oct 10, 2018, 8:27 AM

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First time happening.

tidal warren Oct 10, 2018, 8:31 AM

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Ok, thank you again. blobthumbsup

scarlet marsh Oct 10, 2018, 8:31 AM

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@tidal warren I am killing with ump9, but in RP no increasing....

tidal warren Oct 10, 2018, 8:33 AM

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Are you tryin to obtain a mission for the RP? @scarlet marsh

mossy steppe Oct 10, 2018, 8:39 AM

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Hey

tidal warren Oct 10, 2018, 8:39 AM

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Hello, what seems to be the issue? @mossy steppe

mossy steppe Oct 10, 2018, 8:39 AM

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I Can't use Tencent gaming buddy

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📎 IMG_20181010_132744.jpg

tidal warren Oct 10, 2018, 8:40 AM

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Ok, the "play" icon is not showing up?

mossy steppe Oct 10, 2018, 8:40 AM

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There was no downloading options Below

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📎 IMG_20181010_134810.jpg

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Can you help?

fleet merlin Oct 10, 2018, 8:42 AM

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Help! I can't find PUBGM on my Google Play! I heard the news that PUBGM is going to be taken by VNG, is that true? I'm Vietnamese.

tidal warren Oct 10, 2018, 8:42 AM

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I have seen this issue before, try reinstalling the emulator. @mossy steppe

quartz tide Oct 10, 2018, 8:42 AM

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I am facing issues

mossy steppe Oct 10, 2018, 8:42 AM

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@tidal warren i tried 3 -4 times
But same issue

quartz tide Oct 10, 2018, 8:43 AM

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📎 Screenshot_20181009-230502.jpeg

tidal warren Oct 10, 2018, 8:43 AM

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📎 play.png

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Usually there is a "play" button.

mossy steppe Oct 10, 2018, 8:43 AM

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Yes But i don't have

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Why?

tidal warren Oct 10, 2018, 8:44 AM

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I have no idea, we did not manage to fix it the last time, the user had to switch to a different emulator.

quartz tide Oct 10, 2018, 8:44 AM

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You don't have Tencent app?

mossy steppe Oct 10, 2018, 8:44 AM

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Yes I have

quartz tide Oct 10, 2018, 8:45 AM

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On desktop?

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Try to open

mossy steppe Oct 10, 2018, 8:45 AM

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But it didn't show downloading options

tidal warren Oct 10, 2018, 8:45 AM

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If brings you back to the game once you click on "OK", correct? @quartz tide

mossy steppe Oct 10, 2018, 8:45 AM

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📎 Screenshot_2018-10-10-13-34-56-611_com.vanced.android.youtube.png

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As this

tidal warren Oct 10, 2018, 8:45 AM

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It automatically downloads.

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Have you disabled your antivirus? @mossy steppe

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That could be blocking it.

quartz tide Oct 10, 2018, 8:45 AM

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@mossy steppe yup is updating

mossy steppe Oct 10, 2018, 8:46 AM

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@tidal warren ya i disabled

quartz tide Oct 10, 2018, 8:46 AM

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Window difender?

mossy steppe Oct 10, 2018, 8:46 AM

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@quartz tide that not my pc

quartz tide Oct 10, 2018, 8:46 AM

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Ho

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Ok

mossy steppe Oct 10, 2018, 8:46 AM

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In my pc that downloading option is not showing there

tidal warren Oct 10, 2018, 8:47 AM

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Try to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again. @mossy steppe

mossy steppe Oct 10, 2018, 8:47 AM

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Ok Then

tidal warren Oct 10, 2018, 8:47 AM

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@quartz tide what is your device?

quartz tide Oct 10, 2018, 8:47 AM

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@tidal warren yes

tidal warren Oct 10, 2018, 8:48 AM

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Was this happening with 0.8 as well?

quartz tide Oct 10, 2018, 8:48 AM

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Yes

tidal warren Oct 10, 2018, 8:48 AM

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What device do you specifically play on?

quartz tide Oct 10, 2018, 8:48 AM

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From 0.8 to 8.5 same problem

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Wait

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📎 Screenshot_20181010-141907.jpeg 📎 Screenshot_20181010-141924.jpeg

tidal warren Oct 10, 2018, 8:50 AM

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I do not need this info.

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Just tell me what device you play on.

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What phone?

quartz tide Oct 10, 2018, 8:50 AM

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Lenovo k6 power

tidal warren Oct 10, 2018, 8:50 AM

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Ok, thank you.

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Does this only happen when playing duos or squads?

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Or does it happen on solo as well?

quartz tide Oct 10, 2018, 8:51 AM

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I mostly try squad so

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In arcade mode allso

tidal warren Oct 10, 2018, 8:51 AM

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Ok, thank you. blobthumbsup

ocean tree Oct 10, 2018, 8:56 AM

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Suppose I am an ACE and my brother is a noob aka Bronze 2 and he invites me to play.
What tier players will we get to play with?

little forum Oct 10, 2018, 9:03 AM

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@quartz tidei have faced the same problem many times enter in match again

sleek plinth Oct 10, 2018, 9:07 AM

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@ocean tree you will play with Ace Players

livid hare Oct 10, 2018, 9:07 AM

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Merit issue is still in wtf is wrong with this game man!

ocean tree Oct 10, 2018, 9:08 AM

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@sleek plinth isn't it not fare for my noob brother?

sleek plinth Oct 10, 2018, 9:08 AM

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Don’t let him play with you then.

ocean tree Oct 10, 2018, 9:09 AM

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no, he loves me so I can't kick him out, also I can't let him get knocked out

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🙄 help me

sleek plinth Oct 10, 2018, 9:10 AM

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Then this isn’t my issue. Play good and carry you brother.

livid hare Oct 10, 2018, 9:11 AM

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0.8.5 update changed nothing for me

night cloak Oct 10, 2018, 9:12 AM

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yeah me to

sleek plinth Oct 10, 2018, 9:12 AM

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There’s only new outfits.

ocean tree Oct 10, 2018, 9:13 AM

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lol

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110 MB

livid hare Oct 10, 2018, 9:13 AM

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@sleek plinth yeah what great change duhh

sleek plinth Oct 10, 2018, 9:13 AM

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Keep your eyes on the horizon something great is coming soon👍

livid hare Oct 10, 2018, 9:13 AM

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I just need this merit issue to be fixed soon

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Before my Royal Pass gets expired

tidal warren Oct 10, 2018, 9:15 AM

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The devs are working on fixing it. @livid hare

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Please, be patient.

livid hare Oct 10, 2018, 9:16 AM

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I am being patient but for how long we have to wait

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Its like forever

tidal warren Oct 10, 2018, 9:16 AM

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No specific deadline.

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We do not know how long.

ocean tree Oct 10, 2018, 9:17 AM

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@tidal warren Hi

tidal warren Oct 10, 2018, 9:17 AM

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Hello, what seems to be the issue? @ocean tree

lavish swan Oct 10, 2018, 9:17 AM

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Hi

tidal warren Oct 10, 2018, 9:17 AM

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Hello, how can I help? @lavish swan

ocean tree Oct 10, 2018, 9:17 AM

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I am still facing a problem at 26ms ping. I feel like I am playing at 300ms

lavish swan Oct 10, 2018, 9:18 AM

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I have a problem with the mission UMP9 kills week 8

tidal warren Oct 10, 2018, 9:18 AM

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Feel free to report it via the in-game report button or by writing them an email.

storm flumeBOT Oct 10, 2018, 9:18 AM

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You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.

ocean tree Oct 10, 2018, 9:18 AM

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@tidal warren There is a new glitch No Damage Glitch

tidal warren Oct 10, 2018, 9:19 AM

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Could you elaborate on that? @ocean tree

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@lavish swan are the kills not registering?

ocean tree Oct 10, 2018, 9:19 AM

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I was unable to kill anyone with my guns.
So was my mates

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were**

lavish swan Oct 10, 2018, 9:19 AM

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Yes, the kills are not registering

tidal warren Oct 10, 2018, 9:19 AM

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Could be because of very high latency.

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It might be showing up as though you're hitting the enemy, but in reality they're long gone.

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@lavish swan please, make sure to report it via the in-game report button in the lobby.

lavish swan Oct 10, 2018, 9:25 AM

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Ok, thanks for the support👌🏼

spark star Oct 10, 2018, 9:29 AM

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Pls help

tidal warren Oct 10, 2018, 9:29 AM

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Hello, yes? @spark star

spark star Oct 10, 2018, 9:29 AM

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I'm an emulator player

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Its takes long time to load

📎 JPEG_20181010_153035.jpg

night cloak Oct 10, 2018, 9:31 AM

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Piece of sh1t update full of bug

tidal warren Oct 10, 2018, 9:31 AM

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This is not a place for ranting. Also, watch your language please. @night cloak

night cloak Oct 10, 2018, 9:31 AM

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Rp mission kill with ump and m416 wont update. Kill at least 30 people already and wont update

tidal warren Oct 10, 2018, 9:31 AM

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Is your internet connection steady? @spark star

wraith brook Oct 10, 2018, 9:31 AM

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@night cloak leave this channel

spark star Oct 10, 2018, 9:31 AM

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Yes @tidal warren

tidal warren Oct 10, 2018, 9:32 AM

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Yes, I have heard of other users having the same issue. Seems like the UMP kill mission is bugged. @night cloak

spark star Oct 10, 2018, 9:32 AM

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And after the update my sensitivity is horrible

tidal warren Oct 10, 2018, 9:32 AM

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SO the issue is that it takes too long? Does it load though? @spark star

night cloak Oct 10, 2018, 9:32 AM

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@wraith brooku the mod? Nope right? So shut up

tidal warren Oct 10, 2018, 9:32 AM

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Can you play the game?

strong notch Oct 10, 2018, 9:32 AM

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Hello

tidal warren Oct 10, 2018, 9:33 AM

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Please, no need to be rude to other members. @night cloak

strong notch Oct 10, 2018, 9:33 AM

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I need help

tidal warren Oct 10, 2018, 9:33 AM

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@strong notch yes?

strong notch Oct 10, 2018, 9:33 AM

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The issue is regarding the BAPE event

night cloak Oct 10, 2018, 9:33 AM

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@tidal warrenim sorry.

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When is this ump bugg will be fix

harsh glade Oct 10, 2018, 9:34 AM

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Problem in pubg m beta

tidal warren Oct 10, 2018, 9:34 AM

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I do not have an answer to that. Important is to bring awareness to it, so please, report it via the in-game report button in lobby. Thank you. @night cloak

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@harsh glade the PUBGM beta is closing soon, please, update the live version to 0.8.5. Thank you.

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There is no need to continue playing beta.

strong notch Oct 10, 2018, 9:35 AM

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What I noticed is a bape crate in the shop with no way to get it except UC. Then on my friends phone I checked out that in the events tab we get some bape crate coupon scraps (blue coloured) but when I checked my phone I am getting the superior crate scraps is it random or all should get bape crate coupon scrap with this

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I have restarted the game and also repaired it

tidal warren Oct 10, 2018, 9:37 AM

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Well, the blue coupon scrap is the BAPE Crate scrap. @strong notch

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Where exactly did you obtain the scrap from? @strong notch

strong notch Oct 10, 2018, 9:39 AM

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I didn’t obtain

tidal warren Oct 10, 2018, 9:39 AM

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Where did you friend get it?

strong notch Oct 10, 2018, 9:39 AM

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It’s been seen that we can get

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My friend didn’t get either

night cloak Oct 10, 2018, 9:39 AM

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Did you not update

tidal warren Oct 10, 2018, 9:40 AM

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Where exactly does it say that? @strong notch

strong notch Oct 10, 2018, 9:40 AM

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But it shows that by completing certain missions he gets the bape scrap in the events section

tidal warren Oct 10, 2018, 9:40 AM

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That is not possible. @strong notch

night cloak Oct 10, 2018, 9:40 AM

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Logging in for 7 days and playing 3 matches daily

strong notch Oct 10, 2018, 9:40 AM

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Uhh I don’t know but he does

night cloak Oct 10, 2018, 9:40 AM

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Every day 1 scrap for 3 games

strong notch Oct 10, 2018, 9:41 AM

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It’s in the bape section in the event tab

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What are we suppose to get

tidal warren Oct 10, 2018, 9:41 AM

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For Daily Events only Superior crate scraps are given out.

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No BAPE scraps.

night cloak Oct 10, 2018, 9:41 AM

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The blue crate scraps

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It is there in events

strong notch Oct 10, 2018, 9:42 AM

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No for bape event we don’t get bape scraps. ?

tidal warren Oct 10, 2018, 9:42 AM

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No, only superior crate scraps.

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📎 image0.png

strong notch Oct 10, 2018, 9:42 AM

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Can I send a screenshot for what am I talking exactly for my phone

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Yes this is the thing

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But my friend is getting bape coupons instead of superior ones

tidal warren Oct 10, 2018, 9:43 AM

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Send a screenshot.

strong notch Oct 10, 2018, 9:43 AM

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All those turned blue! Actually he has one from login

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Ok

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I will send once he is onlin e

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So it’s just superior ok am I clear now ?

spark star Oct 10, 2018, 9:43 AM

#

@tidal warren and the sensitivity is horrible also

tidal warren Oct 10, 2018, 9:44 AM

#

Yes, it is only supposed to be Superior crate. @strong notch

strong notch Oct 10, 2018, 9:44 AM

#

Then how to get the bape crate !?

#

If from uc then no use of the event

tidal warren Oct 10, 2018, 9:44 AM

#

By purchasing it? @strong notch

strong notch Oct 10, 2018, 9:44 AM

#

Waste

#

Yes

#

But with uc

#

Waste it’s just waste

tidal warren Oct 10, 2018, 9:44 AM

#

As is done with other crates as well.

strong notch Oct 10, 2018, 9:45 AM

#

Buy with uc? M

#

That’s ok at least we get some scraps from other achievements

#

But in this case we don’t get any

#

From any source

tidal warren Oct 10, 2018, 9:46 AM

#

No that I am aware of, no. @strong notch

strong notch Oct 10, 2018, 9:47 AM

#

Hmm we can’t sad

bitter bison Oct 10, 2018, 9:52 AM

#

any help with this? im using TGB and everytime i set the resolution to 1080p or 2K has this bug

📎 unknown.png

tidal warren Oct 10, 2018, 9:54 AM

#

So the issue is that you cannot see the last option?

bitter bison Oct 10, 2018, 9:54 AM

#

i mean the texture is becoming transparent

tidal warren Oct 10, 2018, 9:54 AM

#

I do not see how that is an issue.

bitter bison Oct 10, 2018, 9:54 AM

#

and i can't see color in ingame player list (the one at the left top)

#

but when i set the resolution to 720

#

it become normal

tidal warren Oct 10, 2018, 9:55 AM

#

It probably is not well optimized for you device.

lunar heron Oct 10, 2018, 9:55 AM

#

This issue is spreading

#

📎 Screenshot_20181010-101016.png

#

How to fix?

tidal warren Oct 10, 2018, 9:55 AM

#

Please, report it via the in-game report button or contact the customer support to spread awareness. @bitter bison

storm flumeBOT Oct 10, 2018, 9:55 AM

#

You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.

tidal warren Oct 10, 2018, 9:55 AM

#

@lunar heron Hello, what device are you on?

#

Has this happened with 0.8 as well?

lunar heron Oct 10, 2018, 9:56 AM

#

No, with the new version. I'm talking in the name of many italian users

hushed ravine Oct 10, 2018, 9:56 AM

#

Suport

tidal warren Oct 10, 2018, 9:57 AM

#

Could you tell me what device you are on? @lunar heron

hushed ravine Oct 10, 2018, 9:57 AM

#

My game is stuck on the sanhok picture

tidal warren Oct 10, 2018, 9:57 AM

#

It is important for the report.

hushed ravine Oct 10, 2018, 9:57 AM

#

Before the loading

tidal warren Oct 10, 2018, 9:57 AM

#

@hushed ravine what device are you on?

hushed ravine Oct 10, 2018, 9:57 AM

#

J7 prime @tidal warren

tidal warren Oct 10, 2018, 9:57 AM

#

@lunar heron and so when does this pop up? Once you die? Or when you are in the middle of the game?

lunar heron Oct 10, 2018, 9:58 AM

#

@tidal warren middle of the game

tidal warren Oct 10, 2018, 9:58 AM

#

@hushed ravine please, clear app data & app cache.

hushed ravine Oct 10, 2018, 9:58 AM

#

K thxs @tidal warren

tidal warren Oct 10, 2018, 9:58 AM

#

@lunar heron what device?

#

@hushed ravine let me know if that has worked.

lunar heron Oct 10, 2018, 9:58 AM

#

Game closes, no match in your records

hushed ravine Oct 10, 2018, 9:58 AM

#

K

#

Btw i got 5 kills and ur team came 22nd and we lost ur rank

#

Why

lunar heron Oct 10, 2018, 9:59 AM

#

@tidal warren idk, this is common with some devices? I suppose android btw

tidal warren Oct 10, 2018, 9:59 AM

#

What rank are you? @hushed ravine

hushed ravine Oct 10, 2018, 9:59 AM

#

Platitum 3

#

I was 2 before

#

We lost 40

tidal warren Oct 10, 2018, 9:59 AM

#

I need to know the exact device for the report, otherwise I cannot relay the information. @lunar heron

#

@hushed ravine strange.

hushed ravine Oct 10, 2018, 9:59 AM

#

Yea

#

Just leave it

#

Rank doest matter

#

Thxs for all ur help @tidal warren

tidal warren Oct 10, 2018, 10:00 AM

#

No problem.

lunar heron Oct 10, 2018, 10:00 AM

#

@tidal warren p9 plus, this screenshot came from it

tidal warren Oct 10, 2018, 10:01 AM

#

Ok, thank you. Try to repair the client. @lunar heron

#

📎 repair.jpg

#

Also, clear app data & app cache.

hushed ravine Oct 10, 2018, 10:01 AM

#

@tidal warren thxs now my game started

tidal warren Oct 10, 2018, 10:01 AM

#

Ok, great. blobthumbsup @hushed ravine

lunar heron Oct 10, 2018, 10:02 AM

#

@tidal warren thx

lethal shard Oct 10, 2018, 10:03 AM

#

I did the rp mission - 20kills ump but it didnt count

tidal warren Oct 10, 2018, 10:03 AM

#

Hello, yes, it seems to be bugged, many users are encountering similar issues. @lethal shard

#

Hopefully, it will get fixed soon.

lethal shard Oct 10, 2018, 10:04 AM

#

Thanks

crude dock Oct 10, 2018, 10:11 AM

#

Help me

tidal warren Oct 10, 2018, 10:11 AM

#

Yes? @crude dock

crude dock Oct 10, 2018, 10:11 AM

#

My pan is glitching

#

Every game

reef path Oct 10, 2018, 10:12 AM

#

UMP9 kills not increasing??
FPP solo

tidal warren Oct 10, 2018, 10:12 AM

#

Well then, please, report it via the in-game report button or by contacting the customer support. @crude dock

storm flumeBOT Oct 10, 2018, 10:12 AM

#

You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.

crude dock Oct 10, 2018, 10:12 AM

#

Did

#

Still glitching

tidal warren Oct 10, 2018, 10:12 AM

#

Meanwhile, you could try to repair the client. @crude dock

#

📎 repair.jpg

crude dock Oct 10, 2018, 10:13 AM

#

Done that too

reef path Oct 10, 2018, 10:13 AM

#

Killed 3 people with UMP9 but still 0

quartz tide Oct 10, 2018, 10:13 AM

#

I open chat and start lagging badly game 😐

tidal warren Oct 10, 2018, 10:13 AM

#

@reef path hello, yes, that mission seems to be bugged. Other users have complained of this issue.

crude dock Oct 10, 2018, 10:13 AM

#

@reef path happens to me too

tidal warren Oct 10, 2018, 10:13 AM

#

Hopefully, it will be fixed soon.

crude dock Oct 10, 2018, 10:13 AM

#

Killed 12 people with UMP9 but still 0

reef path Oct 10, 2018, 10:13 AM

#

@tidal warren thanks for the info.
👌 👌

tidal warren Oct 10, 2018, 10:14 AM

#

Yes, it is bugged. @crude dock

quartz tide Oct 10, 2018, 10:14 AM

#

Pls read my another issue

crude dock Oct 10, 2018, 10:14 AM

#

I open chat and start lagging badly game neutral_face

tidal warren Oct 10, 2018, 10:14 AM

#

Was this happening in 0.8 as well?

lunar heron Oct 10, 2018, 10:14 AM

#

@reef path thanks for being shroud

crude dock Oct 10, 2018, 10:14 AM

#

Yes

quartz tide Oct 10, 2018, 10:15 AM

#

@tidal warren yes

crude dock Oct 10, 2018, 10:15 AM

#

Same as them

storm flumeBOT Oct 10, 2018, 10:15 AM

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren Oct 10, 2018, 10:15 AM

#

@quartz tide what device are you on?

#

@crude dock what device are you on?

quartz tide Oct 10, 2018, 10:15 AM

#

Lenovo k6 power

crude dock Oct 10, 2018, 10:15 AM

#

Why?

tidal warren Oct 10, 2018, 10:15 AM

#

Oh yes, I remember now. @quartz tide

quartz tide Oct 10, 2018, 10:15 AM

#

😛

tidal warren Oct 10, 2018, 10:15 AM

#

@crude dock I would like to report it, for that I need to know what device you play on.

crude dock Oct 10, 2018, 10:16 AM

#

Iphone 7

tidal warren Oct 10, 2018, 10:16 AM

#

Ok, thank you. @crude dock

crude dock Oct 10, 2018, 10:16 AM

#

And

quartz tide Oct 10, 2018, 10:17 AM

#

Sometimes high ping issue facing all players?

crude dock Oct 10, 2018, 10:17 AM

#

i encountered Hacking

quartz tide Oct 10, 2018, 10:17 AM

#

Asia

crude dock Oct 10, 2018, 10:17 AM

#

@quartz tideyes

quartz tide Oct 10, 2018, 10:17 AM

#

Ok

crude dock Oct 10, 2018, 10:17 AM

#

i encountered Hacking @tidal warren

storm flumeBOT Oct 10, 2018, 10:17 AM

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

crude dock Oct 10, 2018, 10:18 AM

#

Speed hack and aimbot

tidal warren Oct 10, 2018, 10:18 AM

#

If you have any proof feel free to send it to their email address.

quartz tide Oct 10, 2018, 10:18 AM

#

Yes I already reported now I got aimlock player and I reported

crude dock Oct 10, 2018, 10:18 AM

#

Do not have screenshot

#

I dont have screenshot @tidal warren

tidal warren Oct 10, 2018, 10:20 AM

#

Was the chat lagging issue in the 0.8 version as well?

#

Is that when it started happening?

crude dock Oct 10, 2018, 10:20 AM

#

Who r u asking?

tidal warren Oct 10, 2018, 10:20 AM

#

@crude dock Well then, in that case nothing can be done without proof.

#

@crude dock asking you.

crude dock Oct 10, 2018, 10:20 AM

#

Uhh

#

Yes

tidal warren Oct 10, 2018, 10:20 AM

#

What version did it begin with?

crude dock Oct 10, 2018, 10:21 AM

#

The shanhok update

tidal warren Oct 10, 2018, 10:21 AM

#

Was it sooner than 0.8?

#

Ok.

#

0.8 then.

crude dock Oct 10, 2018, 10:21 AM

#

I think so

tidal warren Oct 10, 2018, 10:21 AM

#

Thank you for the info.

crude dock Oct 10, 2018, 10:21 AM

#

And messages are randomly being sent to people

#

From my account

tidal warren Oct 10, 2018, 10:22 AM

#

Are you talking about the in-game chat?

#

That is impossible.

crude dock Oct 10, 2018, 10:22 AM

#

Yes

#

Its true

tidal warren Oct 10, 2018, 10:22 AM

#

There is no way.

crude dock Oct 10, 2018, 10:23 AM

#

I wanna text someone else but it goes to someone else

quaint kestrel Oct 10, 2018, 10:23 AM

#

Hello

crude dock Oct 10, 2018, 10:23 AM

#

Help @tidal warren

hushed ravine Oct 10, 2018, 10:23 AM

#

How @crude dock

crude dock Oct 10, 2018, 10:23 AM

#

I dunno

quaint kestrel Oct 10, 2018, 10:23 AM

#

Bruh Is there Any news for the update crash bug? @tidal warren

tidal warren Oct 10, 2018, 10:24 AM

#

That is not possible. -_- Try to repair the client. But messages do not get randomly sent to other users, always check you are chatting with the correct person. @crude dock

crude dock Oct 10, 2018, 10:24 AM

#

Plz help with that issue

tidal warren Oct 10, 2018, 10:24 AM

#

@quaint kestrel what device are you on?

quaint kestrel Oct 10, 2018, 10:24 AM

#

I Told u Yesterday,Samsung C7 @tidal warren

tidal warren Oct 10, 2018, 10:24 AM

#

@crude dock I am telling you, it is simply not possible. You might have overlooked who you were chatting to.

crude dock Oct 10, 2018, 10:24 AM

#

@tidal warren i do i am not lying

tidal warren Oct 10, 2018, 10:24 AM

#

@quaint kestrel have you cleared app data & app cache?

quaint kestrel Oct 10, 2018, 10:25 AM

#

Yes,

tidal warren Oct 10, 2018, 10:25 AM

#

And that did not fix it?

quaint kestrel Oct 10, 2018, 10:25 AM

#

Nope

crude dock Oct 10, 2018, 10:25 AM

#

No

quaint kestrel Oct 10, 2018, 10:25 AM

#

I even reinstall

crude dock Oct 10, 2018, 10:25 AM

#

Help

tidal warren Oct 10, 2018, 10:25 AM

#

@crude dock I cannot help you any further.

crude dock Oct 10, 2018, 10:25 AM

#

Plz

#

Can i delete messages?

#

In the chat

#

?

tidal warren Oct 10, 2018, 10:26 AM

#

If you are sending messages to random people via the in-game chat, I simply cannot help you with that.

#

There is no way to delete the messages.

#

Double check who you are sending messages to.

#

And then blame it on the faulty game.

#

@quaint kestrel so the game keeps crashing on the Tencent Gaming logo?

crude dock Oct 10, 2018, 10:28 AM

#

Ok my game is trash

quaint kestrel Oct 10, 2018, 10:28 AM

#

No not on tencent logo

tidal warren Oct 10, 2018, 10:28 AM

#

When does it crash? @quaint kestrel

quaint kestrel Oct 10, 2018, 10:28 AM

#

Its Crash after The log in page

crude dock Oct 10, 2018, 10:28 AM

#

@tidal warrenOk my game is trash

tidal warren Oct 10, 2018, 10:29 AM

#

Also, make sure that nobody else is using your account. @crude dock

crude dock Oct 10, 2018, 10:29 AM

#

I have so many issues

tidal warren Oct 10, 2018, 10:29 AM

#

Your words, not mine. @crude dock

arctic stump Oct 10, 2018, 10:29 AM

#

Why aren't my ump kills registering for my royal pass missions ( neither in arcade quick match nor in classics)?

quaint kestrel Oct 10, 2018, 10:29 AM

#

📎 repair.jpg

#

After This page

tidal warren Oct 10, 2018, 10:29 AM

#

The mission is bugged. @arctic stump

#

@quaint kestrel So on the Sanhok loading screen. Ok.

crude dock Oct 10, 2018, 10:30 AM

#

Hey

tidal warren Oct 10, 2018, 10:30 AM

#

Clearing app data & app cache did not help. Not even reinstallation? @quaint kestrel

quaint kestrel Oct 10, 2018, 10:30 AM

#

Yes,Exactly @tidal warren

night cloak Oct 10, 2018, 10:30 AM

#

Why are the lag spikes not fixed ?

quaint kestrel Oct 10, 2018, 10:30 AM

#

@tidal warrenYeep

crude dock Oct 10, 2018, 10:30 AM

#

Last match i landed and got knocked by fall damage instantly

quaint kestrel Oct 10, 2018, 10:30 AM

#

If u want I can do this again

night cloak Oct 10, 2018, 10:30 AM

#

My game is soo damm laggy

tidal warren Oct 10, 2018, 10:30 AM

#

ok, thank you for the report. @quaint kestrel

crude dock Oct 10, 2018, 10:30 AM

#

Y?

#

@tidal warrenLast match i landed and got knocked by fall damage instantly

quaint kestrel Oct 10, 2018, 10:31 AM

#

Np @tidal warren

crude dock Oct 10, 2018, 10:31 AM

#

Y did this happen

arctic stump Oct 10, 2018, 10:31 AM

#

Is there any hot fix coming for that particular mission? @tidal warren

night cloak Oct 10, 2018, 10:31 AM

#

I don’t see the help here , most guys have Frame Drops but nothing happen

#

Only some stupid new clothes

tidal warren Oct 10, 2018, 10:31 AM

#

@arctic stump I do not have any info on that.

quaint kestrel Oct 10, 2018, 10:32 AM

#

Your The C Ops guy :) @night cloak

night cloak Oct 10, 2018, 10:32 AM

#

Hey

arctic stump Oct 10, 2018, 10:32 AM

#

@tidal warren thanks by the way

quaint kestrel Oct 10, 2018, 10:32 AM

#

Sup

night cloak Oct 10, 2018, 10:32 AM

#

I played c ops but is boring

crude dock Oct 10, 2018, 10:32 AM

#

Last match i landed and got knocked by fall damage instantly @tidal warren

tidal warren Oct 10, 2018, 10:32 AM

#

@crude dock well, it is logical. You took damage by falling.

fair pewter Oct 10, 2018, 10:32 AM

#

@night cloaklag?really?

crude dock Oct 10, 2018, 10:32 AM

#

@tidal warren no

storm flumeBOT Oct 10, 2018, 10:32 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

quaint kestrel Oct 10, 2018, 10:32 AM

#

Yeep Its only fun on the scrims @night cloak

night cloak Oct 10, 2018, 10:32 AM

#

Yep on iPhone 6s

tidal warren Oct 10, 2018, 10:33 AM

#

@quaint kestrel @night cloak Feel free to continue this convo in the DMs. blobthumbsup

night cloak Oct 10, 2018, 10:33 AM

#

My frame goes from 60to 30

fair pewter Oct 10, 2018, 10:33 AM

#

In this update I'am so smooth man,in redmi 4a

quaint kestrel Oct 10, 2018, 10:33 AM

#

Ok :GWseremePeepoGGERS: @tidal warren

night cloak Oct 10, 2018, 10:33 AM

#

Why tons of new clothes no one need this ******

tidal warren Oct 10, 2018, 10:33 AM

#

Could be due to using an older device, there are many issues especially on the iPhone 6s and iPhone 6.

night cloak Oct 10, 2018, 10:33 AM

#

Wow

#

So I Need buy a iPad ?

#

Ok

tidal warren Oct 10, 2018, 10:34 AM

#

Better optimization is needed. @night cloak

night cloak Oct 10, 2018, 10:34 AM

#

Eh

crude dock Oct 10, 2018, 10:34 AM

#

I was exactly on the roof

night cloak Oct 10, 2018, 10:34 AM

#

I don’t have the problems in fortnite

tidal warren Oct 10, 2018, 10:34 AM

#

It cannot be fixed from the player's side, have to wait for the devs to tweak things a bit. @night cloak

crude dock Oct 10, 2018, 10:34 AM

#

And died

night cloak Oct 10, 2018, 10:34 AM

#

Dude most guys told you the problems

tidal warren Oct 10, 2018, 10:34 AM

#

@crude dock that is because you literally fell to your death. -_-

crude dock Oct 10, 2018, 10:34 AM

#

How i mean how

night cloak Oct 10, 2018, 10:34 AM

#

Why you don’t send the devs the information ?

round drum Oct 10, 2018, 10:35 AM

#

if your question has been answered, please move onto general chat instead of cluttering it up with useless chatter, thank you for your cooperation

tidal warren Oct 10, 2018, 10:35 AM

#

This is a support channel, fell free to continue your useless rant somewhere else. @crude dock

#

@night cloak I am relaying the info.

night cloak Oct 10, 2018, 10:35 AM

#

Oki

tidal warren Oct 10, 2018, 10:35 AM

#

blobthumbsup

night cloak Oct 10, 2018, 10:35 AM

#

Is only since the last 2 updates

crude dock Oct 10, 2018, 10:35 AM

#

My whole team landed there and i got knocked how?

night cloak Oct 10, 2018, 10:35 AM

#

With the damm FPS drops

tidal warren Oct 10, 2018, 10:36 AM

#

Yes, many users are encountering similar issues sadly. @night cloak

#

No option to fix them from the user's perspective.

crude dock Oct 10, 2018, 10:36 AM

#

My whole team landed there and i got knocked how? @tidal warren

#

They were following me

night cloak Oct 10, 2018, 10:36 AM

#

Sniped?

crude dock Oct 10, 2018, 10:36 AM

#

No

tidal warren Oct 10, 2018, 10:37 AM

#

You literally fell to your death. @crude dock

crude dock Oct 10, 2018, 10:37 AM

#

How

tidal warren Oct 10, 2018, 10:37 AM

#

No point discussing this any further.

#

Please move.

broken sierra Oct 10, 2018, 10:37 AM

#

There were blue coupons in event right? But they are orange now

storm flumeBOT Oct 10, 2018, 10:37 AM

#

Please avoid going off-topic. You can have unrelated conversations in #chat.

broken sierra Oct 10, 2018, 10:37 AM

#

Help

tidal warren Oct 10, 2018, 10:37 AM

#

@broken sierra for the BAPE Daily Events only Superior crates are available as rewards.

night cloak Oct 10, 2018, 10:37 AM

#

Go to unity better then unreal engine

broken sierra Oct 10, 2018, 10:38 AM

#

There were blue ones in morning @tidal warren

sly moon Oct 10, 2018, 10:38 AM

#

Please move to #pubg-mobile if you're not needing any help

broken sierra Oct 10, 2018, 10:38 AM

#

@crude dock 👌

tidal warren Oct 10, 2018, 10:38 AM

#

@crude dock watch your language or you will be punished accordingly.

broken sierra Oct 10, 2018, 10:38 AM

#

@tidal warren answer me first handle him later

tidal warren Oct 10, 2018, 10:39 AM

#

Only superior coupons are available. @broken sierra

broken sierra Oct 10, 2018, 10:39 AM

#

@tidal warren i know that but there were blue scraps in morning

#

Now they are orange @tidal warren

tidal warren Oct 10, 2018, 10:40 AM

#

Well then, things have changed, that is why they are orange now. @broken sierra

broken sierra Oct 10, 2018, 10:40 AM

#

Are u guys trolling us @tidal warren

tidal warren Oct 10, 2018, 10:40 AM

#

I do not have any influence over the game. Now think about your question again. @broken sierra

grizzled nest Oct 10, 2018, 10:40 AM

#

Hey, Miramar isn't working on my phone for some reason. Everytime i try to play on Miramar it is just a black screen although i can see the HUD

#

📎 Screenshot_2018-10-09-16-52-29-682_com.tencent.ig.png

tidal warren Oct 10, 2018, 10:40 AM

#

@grizzled nest is this a new issue with the 0.8.5 version?

grizzled nest Oct 10, 2018, 10:40 AM

#

Yes

tidal warren Oct 10, 2018, 10:40 AM

#

@grizzled nest what device are you on?

grizzled nest Oct 10, 2018, 10:41 AM

#

Redmi note 4

tidal warren Oct 10, 2018, 10:41 AM

#

And so is this a new issue?

broken sierra Oct 10, 2018, 10:41 AM

#

Ahh man i am done with this game, and its developers. FORTNITE for life

grizzled nest Oct 10, 2018, 10:41 AM

#

Yes @tidal warren

tidal warren Oct 10, 2018, 10:41 AM

#

Go ahead, nobody is keeping you here. Fortnite is a good game too. blobthumbsup @broken sierra

broken sierra Oct 10, 2018, 10:41 AM

#

👌 @tidal warren

tidal warren Oct 10, 2018, 10:42 AM

#

@grizzled nest thank you for reporting this.

#

This only happens on Miramar, correct? @grizzled nest

grizzled nest Oct 10, 2018, 10:42 AM

#

Yes

tidal warren Oct 10, 2018, 10:42 AM

#

Ok. blobthumbsup

slate brook Oct 10, 2018, 10:43 AM

#

You guys need to fix your stupid game

grizzled nest Oct 10, 2018, 10:43 AM

#

Are there any solutions to this?

slate brook Oct 10, 2018, 10:43 AM

#

It isn't letting me open the shop

grizzled nest Oct 10, 2018, 10:43 AM

#

It would suck to redownload the whole game

sly moon Oct 10, 2018, 10:43 AM

#

@slate brook have you tried repairing the client? @grizzled nest

slate brook Oct 10, 2018, 10:43 AM

#

No I have not

#

But do you know how long that would take

sly moon Oct 10, 2018, 10:44 AM

#

Like 10 seconds

grizzled nest Oct 10, 2018, 10:44 AM

#

So how do I do it?

slate brook Oct 10, 2018, 10:44 AM

#

You do mean hitting the repair thing right

sly moon Oct 10, 2018, 10:44 AM

#

Yes @slate brook

slate brook Oct 10, 2018, 10:45 AM

#

Yeah redownloading all the stuff will take forever

#

Between my school's Wi-Fi and my data

round drum Oct 10, 2018, 10:45 AM

#

@grizzled nest log out from your account in the game, and you ll see a wrench screw icon. Tap on that to repair client.

#

It will be on the top right corner of the screen

sly moon Oct 10, 2018, 10:46 AM

#

@slate brook the only redownload will be the new 0.8.5 patch

slate brook Oct 10, 2018, 10:46 AM

#

How long out☹

#

Log*

sly moon Oct 10, 2018, 10:46 AM

#

In options,bottom left

slate brook Oct 10, 2018, 10:46 AM

#

I'll be back ig🙁

grizzled nest Oct 10, 2018, 10:50 AM

#

I did the repair thing it made no changes

slate brook Oct 10, 2018, 10:50 AM

#

It worked

round drum Oct 10, 2018, 10:51 AM

#

Youre welcome @slate brook

slate brook Oct 10, 2018, 10:51 AM

#

Thx ig lol

tidal warren Oct 10, 2018, 10:51 AM

#

I think the only option left to try is to reinstall the game. @grizzled nest

grizzled nest Oct 10, 2018, 10:51 AM

#

oof

night cloak Oct 10, 2018, 10:51 AM

#

What about clear data?

grizzled nest Oct 10, 2018, 10:51 AM

#

Rip internet

tidal warren Oct 10, 2018, 10:52 AM

#

Have you cleared app data & app cache? @grizzled nest

#

You can try that before you uninstall.

grizzled nest Oct 10, 2018, 10:52 AM

#

I'll try

night cloak Oct 10, 2018, 10:52 AM

#

Yep 👌

tidal warren Oct 10, 2018, 10:52 AM

#

Lemme know how that went. @grizzled nest

grizzled nest Oct 10, 2018, 10:53 AM

#

Doesn't work @tidal warren

#

I think the issue was from 0.8.0

#

But I never played Miramar on 0.8.0

#

So didn't find out about it

tidal warren Oct 10, 2018, 10:54 AM

#

The only option is to reinstall.

grizzled nest Oct 10, 2018, 10:54 AM

#

👌 ok

round drum Oct 10, 2018, 10:54 AM

#

@grizzled nest whats your phone model again?

grizzled nest Oct 10, 2018, 10:54 AM

#

Redmi note 4

round drum Oct 10, 2018, 10:55 AM

#

Noted

tribal ether Oct 10, 2018, 11:04 AM

#

Is there anyway to get my outfits from another account?

night cloak Oct 10, 2018, 11:05 AM

#

You can only gift ,no another way for it

tribal ether Oct 10, 2018, 11:05 AM

#

How do you gift items?

tall acorn Oct 10, 2018, 11:07 AM

#

Any news on week 8 ump9 mission bug??

tidal warren Oct 10, 2018, 11:07 AM

#

Hello, no news as of yet. @tall acorn

gaunt falcon Oct 10, 2018, 11:07 AM

#

Hmm

#

It seems my ping hasn't gotten worse since the update

tribal ether Oct 10, 2018, 11:08 AM

#

How do you gift items?

tidal warren Oct 10, 2018, 11:08 AM

#

You can do it through the shop.

tribal ether Oct 10, 2018, 11:08 AM

#

Oh okay thanks

tidal warren Oct 10, 2018, 11:08 AM

#

You cannot gift items that you acquired.

tribal ether Oct 10, 2018, 11:09 AM

#

Then what can you gift?

spring void Oct 10, 2018, 11:09 AM

#

@tribal ether only new stuff that you buy

tidal warren Oct 10, 2018, 11:09 AM

#

Look through the shop, you can gift items by purchasing them with UC.

tribal ether Oct 10, 2018, 11:10 AM

#

Thanks

gaunt falcon Oct 10, 2018, 11:13 AM

#

So the update was meant to fix bugs and stuff

#

But did it have anything to do with ping issues?

tidal warren Oct 10, 2018, 11:15 AM

#

Hello, ping issues were not stated in the patch notes, so there is no reason speculating whether it got fixed or not. If you are still encountering very high ping, the chances are it still has not gotten fixed. @gaunt falcon

gaunt falcon Oct 10, 2018, 11:15 AM

#

._.

tidal warren Oct 10, 2018, 11:16 AM

#

My ping is suspiciously high ever since the 0.8 update as well.

gaunt falcon Oct 10, 2018, 11:16 AM

#

Thx for the info

tidal warren Oct 10, 2018, 11:16 AM

#

Hopefully, it will get fixed soon.

gaunt falcon Oct 10, 2018, 11:16 AM

#

My ping always spikes during late game

mental oasis Oct 10, 2018, 11:16 AM

#

Yeah even I've been facing really high pings recently

tidal warren Oct 10, 2018, 11:17 AM

#

The most important thing is to bring awareness to this. Use the in-game report button to report it.

#

I have done so myself.

mental oasis Oct 10, 2018, 11:17 AM

#

And in this week's RP mission we need to kill 20 enemies with UMP.. I've killed many but it still shows 0/20

tidal warren Oct 10, 2018, 11:17 AM

#

Yes, that mission is bugged, many users have complained. @mental oasis

mental oasis Oct 10, 2018, 11:18 AM

#

Ok..just checking if it's just me! Thanks @tidal warren

random osprey Oct 10, 2018, 11:18 AM

#

anyone knows the changelog of 0.8.5?

tidal warren Oct 10, 2018, 11:18 AM

#

Not just you. Many others are having the same problem. sadotato @mental oasis

#

Check #news. @random osprey

random osprey Oct 10, 2018, 11:19 AM

#

it says 140 mb update but I only got 87 mb update

tidal warren Oct 10, 2018, 11:20 AM

#

Yes, the size varies.

#

Depending on the OS and the device, iOS users got around 116MB meanwhile Android users got around 83MB.

quasi heath Oct 10, 2018, 11:20 AM

#

There's a bug or something ...when u get under the super crate u get stuck....u cant even get out with grenades

tidal warren Oct 10, 2018, 11:21 AM

#

Well, that is to be expected. Don't purposefully try to let the crate land on top of you.

#

By that I mean, don't stay still underneath it. -_-

quasi heath Oct 10, 2018, 11:22 AM

#

Well somtimes u can just loot by being underneath it when one or two players r underneath too

#

Cant it can be fixed?:(

night cloak Oct 10, 2018, 11:22 AM

#

Since the last (in game) update about 80mb, made the game lags so much. Frame rate drops, bullet delays, my screen froze and then when I came back in, I was dead.

#

Thank you Tencent :)

tidal warren Oct 10, 2018, 11:23 AM

#

Yeah, not a good idea to let it land on top of you. Just wait for it to drop. @quasi heath

quasi heath Oct 10, 2018, 11:23 AM

#

@night cloak yeah happened with me too

storm flumeBOT Oct 10, 2018, 11:23 AM

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

quasi heath Oct 10, 2018, 11:23 AM

#

Screen froze

night cloak Oct 10, 2018, 11:23 AM

#

I already reported them, emailing them.

tidal warren Oct 10, 2018, 11:24 AM

#

Ok, great. Thnx for the report. blobthumbsup @night cloak

#

Try to repair the client. @night cloak

weary cosmos Oct 10, 2018, 11:24 AM

#

when is 0.9.0 beta

tidal warren Oct 10, 2018, 11:24 AM

#

📎 repair.jpg

#

@weary cosmos no official news on that, keep your eyes peeled tho.

winged vigil Oct 10, 2018, 11:24 AM

#

Merit bug?

quasi heath Oct 10, 2018, 11:24 AM

#

What abt the bug.... When ur match ends and u cant see ur report... It just freezes on the screen

gaunt falcon Oct 10, 2018, 11:24 AM

#

I'm starting to question if they even fixed anything...

tidal warren Oct 10, 2018, 11:24 AM

#

The merit system is still bugged. @winged vigil

gaunt falcon Oct 10, 2018, 11:25 AM

#

I still get that

#

Happened to me last round as a matter of fact

tidal warren Oct 10, 2018, 11:25 AM

#

@quasi heath is that in the 0.8.5 version?

quasi heath Oct 10, 2018, 11:25 AM

#

Yes

tidal warren Oct 10, 2018, 11:25 AM

#

@gaunt falcon what device are you on?

gaunt falcon Oct 10, 2018, 11:25 AM

#

I use the S8+

winged vigil Oct 10, 2018, 11:25 AM

#

Waited 15 days for the update and told you already that it won't be fixed, as there were no notification of this bug

tidal warren Oct 10, 2018, 11:26 AM

#

Ok, and so once you die the game just gets stuck and does not move to results? @gaunt falcon

thick arch Oct 10, 2018, 11:26 AM

#

Why does i get the message to enter match again while starting a match

gaunt falcon Oct 10, 2018, 11:26 AM

#

Nope

#

It just hovers over the crate

quasi heath Oct 10, 2018, 11:26 AM

#

@gaunt falcon @tidal warren yep

#

U can see ppl looting ur crate

gaunt falcon Oct 10, 2018, 11:26 AM

#

And I have to hit the back button like 20 times before it gives me the Exit Match Promp

tidal warren Oct 10, 2018, 11:27 AM

#

@quasi heath what device are you on?

quasi heath Oct 10, 2018, 11:27 AM

#

Mi max 2

tidal warren Oct 10, 2018, 11:27 AM

#

Ok then, I will relay the info. blobthumbsup

gaunt falcon Oct 10, 2018, 11:27 AM

#

Sometimes actually

#

The glitch is so bad

quasi heath Oct 10, 2018, 11:27 AM

#

And i landed on a building in san martin .. to complete royale pass mission... It didnt count

gaunt falcon Oct 10, 2018, 11:27 AM

#

It just closes out the game

tidal warren Oct 10, 2018, 11:28 AM

#

Make sure you stay until the end of the game. @quasi heath

#

@tame anchor #matches

gaunt falcon Oct 10, 2018, 11:28 AM

#

Like I dont even tap anything I just get shot and it exits XD

quasi heath Oct 10, 2018, 11:28 AM

#

@tidal warren ohk

gaunt falcon Oct 10, 2018, 11:28 AM

#

Killed*

tidal warren Oct 10, 2018, 11:29 AM

#

Once you land on top of the roof, usually if you don't stay the cycle can break, so it does not count.

night cloak Oct 10, 2018, 11:30 AM

#

Hi,
There were 20 people alive, i was on solo and died by falling from car
It showed me that im in #25 why?

gaunt falcon Oct 10, 2018, 11:30 AM

#

Speaking of cars

#

Lately they seem to have a mind of they're own

#

Such as exploding when it's at half health

quasi heath Oct 10, 2018, 11:32 AM

#

@gaunt falcon yeah some just lean on one side

gaunt falcon Oct 10, 2018, 11:32 AM

#

What?

tidal warren Oct 10, 2018, 11:32 AM

#

Well, there is no way to figure that out. You could have overlooked it. @night cloak

gaunt falcon Oct 10, 2018, 11:32 AM

#

I'm not talking about motorcycles

storm flumeBOT Oct 10, 2018, 11:32 AM

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

gaunt falcon Oct 10, 2018, 11:32 AM

#

I'm talking about cars like the Uaz and the mustang

tidal warren Oct 10, 2018, 11:32 AM

#

If you encounter any issues within the game, do not hesitate to report it.

quasi heath Oct 10, 2018, 11:34 AM

#

@gaunt falcon Uaz works fine for me....driving mustang is invitation to hell

gaunt falcon Oct 10, 2018, 11:34 AM

#

Uaz likes to flip

#

To much

#

Btw why does the three seater bike even exist

night cloak Oct 10, 2018, 11:35 AM

#

Hey royale pass did no log my kills with a UMP9 it still says 0/20

slate brook Oct 10, 2018, 11:37 AM

#

What counts as entering the chat room

#

?

tidal warren Oct 10, 2018, 11:38 AM

#

Please, read FAQ 3.11 #481198147478224896. @slate brook

slate brook Oct 10, 2018, 11:38 AM

#

I mean in game

tidal warren Oct 10, 2018, 11:38 AM

#

@night cloak Hello, yes that mission is bugged.

night cloak Oct 10, 2018, 11:38 AM

#

Ok

slate brook Oct 10, 2018, 11:39 AM

#

It doesn't work

tidal warren Oct 10, 2018, 11:39 AM

#

@slate brook read the FAQ 3.11 everything is there.

leaden isle Oct 10, 2018, 11:39 AM

#

when FINALLY find pubgm lite and it just tells you servers are busy

tidal warren Oct 10, 2018, 11:39 AM

#

What country do you live in? @leaden isle

#

It has only been officially released in a couple of countries.

slate brook Oct 10, 2018, 11:39 AM

#

Where in the faq

leaden isle Oct 10, 2018, 11:40 AM

#

Americano

tidal warren Oct 10, 2018, 11:40 AM

#

I told you, FAQ 3.11 #481198147478224896.

#

PUBGM Lite has not been released in the US.

#

SO that would explain why the server are busy.

leaden isle Oct 10, 2018, 11:40 AM

#

sigh

#

why does the only version of pubgm thay accualy can run on my phone good have to be busy ;-;

spring void Oct 10, 2018, 11:41 AM

#

@leaden isle servers are busy right now for countries in which it has not been released for fix you can try searching on youtube

rancid heron Oct 10, 2018, 11:41 AM

#

Hi, I’d like to know how I can change my name in Pubg? I had an unlimited ID card changer which said I can use it “once a day” , but it disappeared after just one use. My IGN is RadioQueen, which is a mistake (it unfortunately autocorrected to that) when I wanted to change my name to QueenReina or RoyalQueen.

leaden isle Oct 10, 2018, 11:42 AM

#

SO much work ;-;

spring void Oct 10, 2018, 11:42 AM

#

@leaden isle well it is not that much work could have told you but advertising is not allowed also mods and admins cant help more with that

molten sorrel Oct 10, 2018, 11:43 AM

#

@rancid heron there's no "unlimited" ID Card

blissful heath Oct 10, 2018, 11:43 AM

#

@rancid heron all the name change cards can be used once only

leaden isle Oct 10, 2018, 11:43 AM

#

sigh

blissful heath Oct 10, 2018, 11:43 AM

#

you need to buy new card to change your name

rancid heron Oct 10, 2018, 11:43 AM

#

Oh. How come mine said I could use it “once a day”?

slate brook Oct 10, 2018, 11:43 AM

#

So I have to get one of the card to make a custom game

vocal minnow Oct 10, 2018, 11:43 AM

#

You can't change your ign multiple times a day, there's a time limit. @rancid heron

slate brook Oct 10, 2018, 11:43 AM

#

To get the enter a chat room thing

rancid heron Oct 10, 2018, 11:43 AM

#

Time limit? Oh

#

I was not told about that

#

;_;

tidal warren Oct 10, 2018, 11:44 AM

#

@rancid heron hello, the description is a bit misleading. The ID change card only works once.

spring void Oct 10, 2018, 11:44 AM

#

@slate brook only creator needs a room card others can join for free

tidal warren Oct 10, 2018, 11:44 AM

#

@slate brook I told you 3 times already, everything that you need to know is in FAQ 3.11 #481198147478224896, can you not find it??

slate brook Oct 10, 2018, 11:44 AM

#

Hey @tidal warren

#

Th at changed it!!!!

#

They*

tidal warren Oct 10, 2018, 11:45 AM

#

I told you multiple times, why do you keep asking?

molten sorrel Oct 10, 2018, 11:45 AM

#

#481198147478224896

slate brook Oct 10, 2018, 11:45 AM

#

They changed it

#

It isn't set up the same way

rancid heron Oct 10, 2018, 11:45 AM

#

since the card description was misleading, I was wondering whether I could get just one card for free?

#

As it wasn’t my fault ://

tidal warren Oct 10, 2018, 11:45 AM

#

There is no way to obtain it for free. @rancid heron

rancid heron Oct 10, 2018, 11:45 AM

#

Oh, ok

slate brook Oct 10, 2018, 11:45 AM

#

Omfg

blissful heath Oct 10, 2018, 11:46 AM

#

you can get one once you level up

leaden isle Oct 10, 2018, 11:46 AM

#

Ehat part of the card is misleading

rancid heron Oct 10, 2018, 11:46 AM

#

@blissful heath what level do I need to get to?

blissful heath Oct 10, 2018, 11:46 AM

#

i think at 20 or 30 level

rancid heron Oct 10, 2018, 11:46 AM

#

I’m currently level 37

tidal warren Oct 10, 2018, 11:46 AM

#

It is set up the same way I just checked. @slate brook

rancid heron Oct 10, 2018, 11:46 AM

#

Does that mean I can’t obtain any more?

slate brook Oct 10, 2018, 11:46 AM

#

No it's not

vocal minnow Oct 10, 2018, 11:46 AM

#

Calm down.

#

Progress missions give you those cards. @rancid heron

blissful heath Oct 10, 2018, 11:46 AM

#

then you need to buy it @rancid heron

tidal warren Oct 10, 2018, 11:46 AM

#

@slate brook

📎 image0.png

rancid heron Oct 10, 2018, 11:47 AM

#

@vocal minnow oh cool, which levels do I need to get to?

tidal warren Oct 10, 2018, 11:47 AM

#

Feel free to join that chat room to get the achievement. @slate brook

blissful heath Oct 10, 2018, 11:47 AM

#

@tidal warren is it possible to get weapon master or pacifist in custom room?

vocal minnow Oct 10, 2018, 11:47 AM

#

@rancid heron I'm not sure, you can go the progress missions and check it out.

rancid heron Oct 10, 2018, 11:47 AM

#

@vocal minnow okay, thanks

tidal warren Oct 10, 2018, 11:48 AM

#

Nothing has changed, literally the layout is the same as is in FAQ 3.11 #481198147478224896. Next time read carefully. @slate brook

slate brook Oct 10, 2018, 11:48 AM

#

Dude I'm srry

#

I will😭

tidal warren Oct 10, 2018, 11:50 AM

#

@blissful heath no it is not possible.

blissful heath Oct 10, 2018, 11:50 AM

#

ok thx

limber sinew Oct 10, 2018, 11:59 AM

#

Do I have to uninstall PUBG Mobile 0.8.5 version in order to install PUBG Mobile 0.9.0 Beta version?

tidal warren Oct 10, 2018, 11:59 AM

#

Hello, the beta is not out yet. @limber sinew

limber sinew Oct 10, 2018, 11:59 AM

#

Ummm...I am ready to install Chinese version

#

And its available

tidal warren Oct 10, 2018, 11:59 AM

#

We do not provide support for the Chinese version.

limber sinew Oct 10, 2018, 12:00 PM

#

Ohk..thanks..

astral parrot Oct 10, 2018, 12:17 PM

#

Update is still not here?

#

because i recieved a 8mb update only

tidal warren Oct 10, 2018, 12:18 PM

#

Hello, if the 0.8.5 update is not available to you yet, this means it is getting to you.

astral parrot Oct 10, 2018, 12:18 PM

#

ok

#

1 more thing

#

whenever i open chat tab in pubgm

#

my game starts lagging

#

a lot

tidal warren Oct 10, 2018, 12:19 PM

#

Yes, that is an issue other have reported to us as well.

#

Has this started happening with 0.8.5? @astral parrot

#

Also, what device are you on? I need to know for the report. blobthumbsup

astral parrot Oct 10, 2018, 12:20 PM

#

Xiaomi Redmi Note 5

#

and i have 0.8.0

#

update is not in my mobile yet

tidal warren Oct 10, 2018, 12:20 PM

#

Oh yes, true.

#

Well, keep checking for the update, it should come soon. It is an in-game update of around 83MB to 143MB depending on the device.

astral parrot Oct 10, 2018, 12:21 PM

#

ok

#

thx for info

brave elm Oct 10, 2018, 12:22 PM

#

@astral parrot clear cache once.

astral parrot Oct 10, 2018, 12:23 PM

#

ok

brave elm Oct 10, 2018, 12:23 PM

#

@astral parrot yeah. 😊

astral parrot Oct 10, 2018, 12:23 PM

#

during sanhock update i had to restart mobile to get it, shld i try that first?

brave elm Oct 10, 2018, 12:24 PM

#

@astral parrot nope, just clear cache once.

astral parrot Oct 10, 2018, 12:24 PM

#

ok

brave elm Oct 10, 2018, 12:24 PM

#

@astral parrot 👌

astral parrot Oct 10, 2018, 12:25 PM

#

nope

#

didnt work

#

ill wait

#

update will be on mobile soon i guess

round marten Oct 10, 2018, 12:27 PM

#

Any big tournament link is der

pulsar agate Oct 10, 2018, 12:33 PM

#

So, whenever I go into a match, voicechat stops working for a bit, until about halfway through the plane flight. And sometimes not even then

spring void Oct 10, 2018, 12:34 PM

#

@round marten check tournament tag of your area

wraith brook Oct 10, 2018, 12:34 PM

#

@pulsar agate voice chat is not a major issue . It happens to most of us

tidal warren Oct 10, 2018, 12:34 PM

#

Yes, that is a well known issue. Usually restarting the game temporarily fixes it. @pulsar agate

#

Could you describe the issue in a bit more detail?

#

Also, what device are you on?

kind otter Oct 10, 2018, 12:35 PM

#

Quick question : Is there a CSR on the PUBG mobile team who can assist me with getting a full refund, or do I have to go directly through Google Play?

tidal warren Oct 10, 2018, 12:35 PM

#

@round marten check #481199269500682261 #481199342242496513 #481199677476306944 #481199400270430218.

#

@kind otter you will have to go through Google Play.

kind otter Oct 10, 2018, 12:36 PM

#

Thank you

strong hull Oct 10, 2018, 12:43 PM

#

I really need moderators to answer me.

tidal warren Oct 10, 2018, 12:43 PM

#

Yes? @strong hull

strong hull Oct 10, 2018, 12:43 PM

#

Is there any chance pubgm gonna let their players use gamepad?

tidal warren Oct 10, 2018, 12:43 PM

#

I do not think that is going to happen. No official info on this. @strong hull

#

It would go against their TOS.

strong hull Oct 10, 2018, 12:44 PM

#

What if we got caught using gamepad/joystick?

tidal warren Oct 10, 2018, 12:44 PM

#

Well, could result in your account getting suspended.

strong hull Oct 10, 2018, 12:44 PM

#

Ban periods?

tidal warren Oct 10, 2018, 12:44 PM

#

It varies, could be upwards of 1 month to 10 years.

#

There was a mass ban wave of 10 years for players using the app called Octopus.

strong hull Oct 10, 2018, 12:45 PM

#

does the ban periods stand on how long the suspect used the gamepad?

tidal warren Oct 10, 2018, 12:45 PM

#

I do not know. @strong hull

strong hull Oct 10, 2018, 12:45 PM

#

The app Octopus is harmful and could result in a ban wave of 10 years.

#

What about the "sixaxis" user?

tidal warren Oct 10, 2018, 12:46 PM

#

Octopus is against their TOS.

#

I am not sure what you are referring to.

strong hull Oct 10, 2018, 12:46 PM

#

I mean what about the sixaxis user that used the app "sixaxis" to connect their ps4 and play pubgm.

tidal warren Oct 10, 2018, 12:47 PM

#

Could also result in your account getting suspended, again, it is against their TOS.

round drum Oct 10, 2018, 12:47 PM

#

Anything third party basically.

tidal warren Oct 10, 2018, 12:47 PM

#

Check out FAQ 7.3 #481198147478224896. @strong hull

strong hull Oct 10, 2018, 12:47 PM

#

Thanks

#

Thanks for the help

tidal warren Oct 10, 2018, 12:47 PM

#

You can read up on their terms of service there.

#

No problem. blobthumbsup

storm flumeBOT Oct 10, 2018, 1:02 PM

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

acoustic abyss Oct 10, 2018, 1:03 PM

#

pretty annoying bug right here tho

📎 bug.png

tidal warren Oct 10, 2018, 1:04 PM

#

What device are you on? @acoustic abyss

acoustic abyss Oct 10, 2018, 1:04 PM

#

tbh tencent gaming buddy

tidal warren Oct 10, 2018, 1:05 PM

#

Windows 10?

acoustic abyss Oct 10, 2018, 1:05 PM

#

yes

tidal warren Oct 10, 2018, 1:05 PM

#

Does this happen only when you are spectating? @acoustic abyss

acoustic abyss Oct 10, 2018, 1:05 PM

#

yes

amber hedge Oct 10, 2018, 1:05 PM

#

Merit bug message from pubg support ....Do they really know this issue

📎 Screenshot_20181010-183442.jpg

tidal warren Oct 10, 2018, 1:06 PM

#

Also, is this a new issue? Or did you encounter this in the 0.8 version as well? @acoustic abyss

amber hedge Oct 10, 2018, 1:06 PM

#

Am saying about merit bug but they telling me different things ? Out of topic messages

acoustic abyss Oct 10, 2018, 1:06 PM

#

is this only me? the UI seems bugged

📎 s.png

tidal warren Oct 10, 2018, 1:06 PM

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@amber hedge Yes, the devs are aware.

acoustic abyss Oct 10, 2018, 1:06 PM

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📎 ok.png

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well since the last second update i think

tidal warren Oct 10, 2018, 1:07 PM

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Was that results bug in the 0.8 version as well? @acoustic abyss

acoustic abyss Oct 10, 2018, 1:07 PM

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nope

tidal warren Oct 10, 2018, 1:07 PM

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Ok. Thank you.

acoustic abyss Oct 10, 2018, 1:07 PM

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before it actually

shadow delta Oct 10, 2018, 1:07 PM

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My game just froze so mane times OMG

acoustic abyss Oct 10, 2018, 1:08 PM

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this graphic thingy doesnt bother me that much tbh, since it didn't impacted any of my gameplay

shadow delta Oct 10, 2018, 1:08 PM

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And he kick me out

acoustic abyss Oct 10, 2018, 1:09 PM

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i think maybe my download is a bit corrupted but meh

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it's still fine 😛

tidal warren Oct 10, 2018, 1:09 PM

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I have relayed the info. @acoustic abyss

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Try to repair the client.

acoustic abyss Oct 10, 2018, 1:09 PM

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tried to

tidal warren Oct 10, 2018, 1:09 PM

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📎 repair.jpg

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If

acoustic abyss Oct 10, 2018, 1:10 PM

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i am going to give it a try once more

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i'll tell ya later k

tidal warren Oct 10, 2018, 1:10 PM

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Ok. blobthumbsup

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@shadow delta hello, what device are you on?

shadow delta Oct 10, 2018, 1:11 PM

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My mobile ?

tidal warren Oct 10, 2018, 1:11 PM

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Could you explain the issue in a bit more detail as well?

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Yes, your mobile.

shadow delta Oct 10, 2018, 1:11 PM

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Its galaxy fan editen

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Give 1 min i well chek

night cloak Oct 10, 2018, 1:12 PM

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@acoustic abyss also btw arcade doesn't count towards merit

tidal warren Oct 10, 2018, 1:12 PM

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Galaxy Note Fan Edition? @shadow delta

shadow delta Oct 10, 2018, 1:12 PM

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Its 8.0.0

acoustic abyss Oct 10, 2018, 1:12 PM

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what merit is tbh?

shadow delta Oct 10, 2018, 1:12 PM

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Yes

acoustic abyss Oct 10, 2018, 1:12 PM

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i dont understand it well

tidal warren Oct 10, 2018, 1:13 PM

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Feel free to check FAQ 3.14 #481198147478224896. @acoustic abyss

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The whole merit system is explained there.

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@shadow delta so when does the game crash?

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It freezes and then crashes, correct?

shadow delta Oct 10, 2018, 1:13 PM

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Yes

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Its first time

tidal warren Oct 10, 2018, 1:14 PM

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Are you in-game? Or does it crash on the Tencent Games loading screen?

shadow delta Oct 10, 2018, 1:15 PM

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When ikellid 2 or 3 he just kek me from the game

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And the server its

tidal warren Oct 10, 2018, 1:16 PM

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Does it show up some prompt? @shadow delta

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Like "Enter match again".

shadow delta Oct 10, 2018, 1:16 PM

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Badicant pley

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He say to me

tidal warren Oct 10, 2018, 1:16 PM

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What does it say?

shadow delta Oct 10, 2018, 1:16 PM

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You lose

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But am not

tidal warren Oct 10, 2018, 1:17 PM

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Oh it says, "Match has ended."?

shadow delta Oct 10, 2018, 1:17 PM

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My frinds tell im an the game

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No

tidal warren Oct 10, 2018, 1:17 PM

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https://cdn.discordapp.com/attachments/481200416349224980/499520284865593354/Screenshot_20181010-101016.png

shadow delta Oct 10, 2018, 1:17 PM

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No

tidal warren Oct 10, 2018, 1:17 PM

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Does it say that? THIS6

shadow delta Oct 10, 2018, 1:17 PM

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Not like

tidal warren Oct 10, 2018, 1:17 PM

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Then what prompt is showing up?

shadow delta Oct 10, 2018, 1:17 PM

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That

night cloak Oct 10, 2018, 1:17 PM

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Have you tried restarting the game when you see the message pop up ?

wraith brook Oct 10, 2018, 1:18 PM

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@shadow delta any screenshot

tidal warren Oct 10, 2018, 1:18 PM

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@shadow delta next time it pops up send a screenshot. Meanwhile, this should get fixed by clearing app data & app cache.

acoustic abyss Oct 10, 2018, 1:18 PM

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nice, just a bit of UI bug and i need to download another 100 MB lol

📎 100_mb.png

shadow delta Oct 10, 2018, 1:19 PM

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No dont dwonload

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@acoustic abyss

wraith brook Oct 10, 2018, 1:19 PM

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@acoustic abyss Did you done client repair

tidal warren Oct 10, 2018, 1:19 PM

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@acoustic abyss so is the download in loop?

wraith brook Oct 10, 2018, 1:19 PM

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@acoustic abyss If you do client repair then you will have re-download the update

shadow delta Oct 10, 2018, 1:20 PM

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He gana kik you from the game

acoustic abyss Oct 10, 2018, 1:20 PM

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oh so basicly what GAMEROX had is a bug where he's already been killed in the game but his friend says that he is still in the match

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some kind of confusion between the server and the client

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idk what triggers that kind of bug, but i had that a lot. Even in battleroyale or moba or some other online games

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that kind of bug is a common one tbh, maybe it's because your ISP is lagging or having a bad speed, either upload or download

wicked dawn Oct 10, 2018, 1:23 PM

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UMP kills not getting counted in RP missions

tidal warren Oct 10, 2018, 1:23 PM

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Thanks for the report. blobthumbsup @acoustic abyss

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@wicked dawn Hello, yes, that mission is bugged for now.

storm flumeBOT Oct 10, 2018, 1:23 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

wicked dawn Oct 10, 2018, 1:23 PM

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@tidal warren its bugged ik 😂

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but when is it getting fixed

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that I want to know

tidal warren Oct 10, 2018, 1:24 PM

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Soon hopefully.

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No deadline known.

wicked dawn Oct 10, 2018, 1:24 PM

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rip

wraith brook Oct 10, 2018, 1:24 PM

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@wicked dawn maybe not

wicked dawn Oct 10, 2018, 1:24 PM

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so close to unlock the 40 free rp dance

tidal warren Oct 10, 2018, 1:24 PM

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blobthumbsup

storm flumeBOT Oct 10, 2018, 1:24 PM

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Please avoid going off-topic. You can have unrelated conversations in #chat.

harsh kayak Oct 10, 2018, 1:25 PM

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How many times we need to download

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📎 Screenshot_2018-10-10-18-52-58-420_com.tencent.ig.png

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How many times we need to download

acoustic abyss Oct 10, 2018, 1:25 PM

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am I the only one who is bugged when i change the language in login menu?

tidal warren Oct 10, 2018, 1:25 PM

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Is your update stuck in a loop? @harsh kayak

acoustic abyss Oct 10, 2018, 1:25 PM

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and it's in chinese

tidal warren Oct 10, 2018, 1:26 PM

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@harsh kayak what device are you on?

acoustic abyss Oct 10, 2018, 1:26 PM

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omfg

night cloak Oct 10, 2018, 1:26 PM

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I want to unlink my current FB account. And link it with another account

harsh kayak Oct 10, 2018, 1:26 PM

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I updated 3 times to 8.5 till now

acoustic abyss Oct 10, 2018, 1:26 PM

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yes i had that bug and suddenly i need to download another 104MB

tidal warren Oct 10, 2018, 1:26 PM

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Please, you can have this convo in #emulator-chat or #pubg-mobile, not here. Thank you for understanding. @acoustic abyss

harsh kayak Oct 10, 2018, 1:26 PM

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Redmi note 4

wraith brook Oct 10, 2018, 1:26 PM

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@harsh kayak did you just done a repair

acoustic abyss Oct 10, 2018, 1:26 PM

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same as naveen

tidal warren Oct 10, 2018, 1:26 PM

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@harsh kayak Try rebooting the device.

night cloak Oct 10, 2018, 1:26 PM

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I want to unlink my current FB account. And link it with another account which i have created with google play games. Please help

wicked dawn Oct 10, 2018, 1:27 PM

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he needs support, so support ._.

wraith brook Oct 10, 2018, 1:27 PM

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@harsh kayak By doing client repair you have to re download the update

tidal warren Oct 10, 2018, 1:27 PM

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There is no way to unlink a FB account. @night cloak

harsh kayak Oct 10, 2018, 1:27 PM

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I not tried repair..How to repair

tidal warren Oct 10, 2018, 1:27 PM

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Hopefully, this feature will come out later.

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@harsh kayak Log out first.

📎 repair.jpg

wraith brook Oct 10, 2018, 1:28 PM

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@harsh kayak no need to do that if you are not facing any other issues

harsh kayak Oct 10, 2018, 1:28 PM

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Repair and downloading how much mb required

tidal warren Oct 10, 2018, 1:28 PM

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Repair takes like 5 seconds. @harsh kayak

night cloak Oct 10, 2018, 1:28 PM

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Okay

harsh kayak Oct 10, 2018, 1:28 PM

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Okay..tnx

tidal warren Oct 10, 2018, 1:28 PM

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No problem.

wraith brook Oct 10, 2018, 1:28 PM

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@harsh kayak after repair you have to re download the update

harsh kayak Oct 10, 2018, 1:28 PM

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So I need to download that 104 again

acoustic abyss Oct 10, 2018, 1:29 PM

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@harsh kayak can you explain in detail what have you done, because i am having the same issues

wraith brook Oct 10, 2018, 1:29 PM

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@harsh kayak yes

harsh kayak Oct 10, 2018, 1:29 PM

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Then log out and click repair

night cloak Oct 10, 2018, 1:30 PM

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So @tidal warren any progress on the fix?

tidal warren Oct 10, 2018, 1:30 PM

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The bugged merit system? Or what are you referring to? @night cloak

night cloak Oct 10, 2018, 1:31 PM

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I reported about the crashes on iPhone 6

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Crashes after the splash screen

tidal warren Oct 10, 2018, 1:31 PM

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I had relayed the info., no news on it. @night cloak

night cloak Oct 10, 2018, 1:31 PM

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Ok. Please do it as soon as possible sir.

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I really need to practice for a local tournament I’m organising for my college fest

tidal warren Oct 10, 2018, 1:32 PM

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I do not have not have any say in these matters. Once it gets fixed, it gets fixed.

night cloak Oct 10, 2018, 1:32 PM

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Sure

harsh kayak Oct 10, 2018, 1:33 PM

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Is war in not counted for arcade challenges

wraith brook Oct 10, 2018, 1:33 PM

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@harsh kayak no

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@harsh kayak War is not counted in any challenge accept clan mission

acoustic abyss Oct 10, 2018, 1:38 PM

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📎 rip_the_ui_still_broken.png

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the ui still bugged after i repaired it. well ty for your help

harsh kayak Oct 10, 2018, 1:38 PM

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after repair you have to re download the update
Which update ..again that 109mbs