#questions
1 messages · Page 201 of 1
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
Okie is the update in game or playstore?
In-game
Okie
Ok
@tidal warrenall my friends have it including ones who live a block away from me but i still didnt get it they got it 3 hours ago
I tried it from their internet too
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @gleaming abyss
Please avoid going off-topic. You can have unrelated conversations in #chat.
Hello, yes, the bugged merit system still has not been fixed. @floral arch
@tidal warrenim sayin that every friend of mine has it like the ones who live a block away from me i have tried using their internet to update but that also doesnt work
We live in the same area
I have got some 80mb ingame update but note 0.8.5 and no other 16mb update
Lol
Have you read what I wrote? As I said, that is common. Be patient. @gleaming abyss
@floral archyes
@floral arch We do not know when it is going to get fixed.
Yes, I had hoped for that as well.
Deleting PUBGM
@past pawn the 16mb update isnt important, the 80mb was
Until fixed
That is up to you, feel free to do so. @floral arch
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @wet isle
I waiting for new update to fix the bug
You should of not done nasty things in the first place 👌
Please avoid going off-topic. You can have unrelated conversations in #chat.
Because so many report it
@night cloak will there be another update for 0.8.5 or that was it
Please, let's stay on topic.
If I cannot help you in any way, please move to #pubg-mobile or #chat. Thank you.
@past pawn Maybe the Patch updates will be sent
@past pawn the update varies in size, it could be from 86MB to 143MB. If you had only received a 16MB patch, that is not the 0.8.5 update. You can check what version you have by logging out and looking into the top left corner.
Will "fixing" my client maybe help with the update?
Or it has nothing to do with that?
@night cloak Nothing. just wait
Will the 9.0 update come this month?
Hello, no official release date has been announced yet. @hushed ravine
Have pubg fixed merit bug yet?
Unfortunately not yet, @primal yoke. They are working on it.
They will fix it when I lose the interest from the game. 😔
I lost it already
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @night cloak
Ok ty
@tidal warren its in game update ?
Yes. @twilit widget
The size varies from 83MB to 143MB, depending on what device you have.
0.8.5 just a waste of space?

So
If you do not want new content no bug fixes then sure, for you it might be a waste of space. However, I am not sure how this is related to this support channel. Please, move to a different channel that is designated for useless chatter. @hushed ravine
They didn't fix the bug
Yes, the bugged merit issue has not been solved. @dawn blaze
I do not have an answer to that question.
First they ban me for no good reason
Btw before 8.0 update i had 20 ping
Now its 200 and 800ping
Is it normal that my HUD keeps getting messed up by the game?
I guess I'm done with this game
Is it a known glitch or something
Go ahead and feel free to report it to the customer service. @hushed ravine
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
My controls are getting messed up ra domly
Customer service is so horrible
Randomly
They don't respond
This game is a joke now. Even with 0.8.5 update there is no fix for lag problems lol !
@dawn blaze that is up to you, feel free to do as you wish.
Still unable to update. Ios device
And when they do its automated
@fringe pike Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
Please avoid going off-topic. You can have unrelated conversations in #chat.
You can continue your rant in the DMS or in other channels meant for useless chatter. @dawn blaze @lofty tinsel
Not here.
@storm flume i still don't have the update 0.8.5 and my friends have, so I can't play with them. Help me
And you have already been addressed, crying about all the issues is not going to fix them. Now, please move. @dawn blaze
@opaque lily please, read up a little bit.
why they didnt fixed merit bug
The customer service is able to help you better than we are, @dawn blaze. Because we are not affiliated with the in-game support team.
Hey @tidal warren. We are facing a huge problem with delay in update
We are gamers who stream live
When I can't squad-up with the team

We are losing viewers
Do color styles options in the in-game settings help with fps at all? Some people say soft help with fps. Huh
@versed mural as is mentioned above, we do not have the answers. Please, contact the customer support.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@night cloak I have already told you, we do not have any other info on the update. We cannot speed it up.
Why this platform is there if we can't get help here
@night coral not using a style helps with fps, as the colour render is applied as a layer iirc
they all are are adding new stuffs without fixing the previous
Last time all was saying in coming update which is 8.5 will be bug fixed you all are making fool us or what
plzzzzzzzzzzzzzz
Who is supposed to reply on this issue tag that person here
@tidal warren has anyone else except me complained here about the merit problem?
can i get help??
@plain bone it is still a bugfix but with last minute tweaks, there arent any new features
This platform is here to notify players of new updates, events and other features connected with the game. We are not in any way, shape or form connected to the inner workings of the dev team. We do not have any influence on the game; therefore, we cannot help with some issues. @night cloak
Pubgm just fixing their earning that all
That is why, there is a customer support option available in the game. Also, there is an email you can contact.
@tidal warren can you answer my question about this HUD problem
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@plain bone better to rant in #pubg-mobile , this place is only for queries
@tardy brook so Classic is best? What about helping to make it easier to spot enemies ? Which is easier?
my emulator doesnt update itself idk why stuck on 8.x.x.9350 where my friend has 9354 cant play with them
My keys keep getting switched around by themself
Its supsr annoying to have to redo it
@night cloak I have not heard of this issue.
@shadow ore Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
@tidal warren my friend also has the emulator and lives about 15 min from me if it is region specific how come i didnt get the update
@night coral most of the colour options don't really affect your viewing of enemies and is purely a personal preference
@shadow ore It is also device specific.
@tidal warren I found a fix to the merit bug, where should I put the solution for others to see if they have the same problem?
@tardy brook ok thanks bruh
There are many factors to consider, if you still have not gotten the update, please wait patiently.
@tidal warren can u join voice channel? i am facing another problem
I cannt update me game man
@cobalt bone same here
@dawn blaze does the solution abide by the rules?
its not showing the popup to download
Yes its not hacking
what to do
So but when i ll get
Dude pubg should just stick to server downtime method
hello i have a problem in the update pubg mobile
@dawn blaze feel free to DM me the solution. If it involves killing a teammate, don't bother sending it.
This meth is not working af
@tidal warren need help can u join voice?
OK lol it involves killing a teammate
@shadow ore if you need help, write about the issue here.
@tidal warren where is update bro
But why not share it when it fixes the bug
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @novel ice
Goodbye
@dawn blaze exploiting bugs is against the rules.
I m in Android
My neighbor got the update and I didn't go figure
@night cloak have you tried repairing the client?
Ur not exploiting, you're fixing a bug that pubg can't fix
@dawn blaze still counts as exploiting bugs. Also, you are unfairly gaining merit. Please, do not share this method here.
@shut hare Hello, that is because the update is not just region specific but also OS and device specific, be patient.
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
@night cloak Yes?
It's irritating now too much
@tidal warren can u tell me what to do still no upadate for me 😏
@night cloak Try to repair the client.
can i run the emu on this thing?
@night cloak Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
@tidal warren lag issues are fuxes or not
@tidal warren i uninstalled my emulator went to the gaming buddy website to download after i installed it everything is in chinese
maybe u went to the chinese website
lag issues gone or not
Did The Devs Fixed Merit Issue or Not?
Some of them @cobalt bone
Have you downloaded it from this website? https://syzs.qq.com/en/ @shadow ore
yep yep
Some players are saying yes some ni @cobalt bone
I still didn't see any changes on my account
I can't play with no one all have allready new version @tidal warren
No they didnt @worn sundial
@worn sundial no, the merit bug has not been fixed yet.
yes @tidal warren
I won't, but if I didn't find this method I wudve raised a claim with my credit card company to claim back the 800$ I spent in this game, I'm sure others wud do the same if they unjustly banned and unable to play for months
Please avoid going off-topic. You can have unrelated conversations in #chat.
What is the version showing up as? @shadow ore
@cobalt bone Bro Help Krdo
which version in game?? @tidal warren
@shadow ore the current version is 0.8.5
@worn sundial I DM you
its 0.8.x.9350 where my friend has 0.8.x.9354
Why is it so hard to get a match N America solo most of the time? If it's not evening in the US, I can get a Diamond match. Waited nearly an hour no luck. Hardest part of ranking up is just getting a game.
*can't get
Hello, yes, that is quite common once being higher up in rank. There are simply not enough players for that particular mode. @crude star
need help asap i cant uninstall the chinese verison from control panel and even after downloading a new one its still chinese
@tidal warren
It is probably because not many players of your league are playing solo at that time. @crude star
@shadow ore why can't you uninstall it?
idk not hsowing up in control panel
What Windows do you have?
@tidal warren thats why can u come voice its very difficult to type
i have windows 10 pro
Any Indians here?
Just search for "Tencent Gaming Buddy" via search, and then right click on it.
Right click and uninstall.
I have a problem it s a player and he injury me and speak bad with me
Can I play mobile acc with emulator on PC?
Al3xMdf
@night cloak yes
Yes, once you have a PUBGM account, you can play on whatever platform you want to. @night cloak
@shadow ore send me the link
I have a problem it s a player and he injury me and speak bad with me
Suggest me good emulator? Anyone?
Tencent Gaming Buddy
I have a problem it s a player and he injury me and speak bad with me
I have a problem it s a player and he injury me and speak bad with me
@night cloak Tencent gaming buddy is best
Ok ty
@tidal warren
I have a problem it s a player and he injury me and speak bad with me
@night cloak report him in game
i can t
Well then, report him in-game if he had knocked you or killed you. @night cloak
You can, go onto his profile.
There you will see a report button.
please
sa
Please avoid going off-topic. You can have unrelated conversations in #chat.
No one here can ban anyone @night cloak
There's nothing change
As I said, report him. @night cloak
hello
i am trying a different emulator
If I cannot help you with anything else, please move. @night cloak
@shadow ore go with TGB.
its chinese again and again
Still i didn't get the update
@keen timber Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
.contact
I kept knocking the door still got no update
Read what I wrote carefully. @keen timber
@tidal warrenok
That is not confirmed, no need to spread misinformation or false hope. @dim adder
We do not know 100% that it will get to everyone today.
Anything could happen.
@keen timber we are not sure about that
Hope it arrives my home next day 🙂 the update 0. 8.5
Yes, being rolled out, no specifics on when it's going to get to everyone.
@keen timber even I didn't get the update
ok so i deleted my temp files lets trying installing again @tidal warren
@tidal warren türkish bro .
@dim addercan u send a screenshot
Of what @keen timber
thanks
@dim adder the tweet
@tidal warren it goes from downloaded 0 to 100 in just 5-6 secs??
Yes, the file itself is very small, the installation takes longer. @shadow ore
Do i have to download 1.5GB data when playing on emulator, its downloading something but no idea what size it is
I need help
my internet data is limited*'
@night cloak yes u have to
I am having big issues with the game
@tidal warren its chinese
@shadow ore u got the update?
Ok, i am out of data then
Take SS, please. @shadow ore
@night cloak what issue?
@tidal warren
@night cloak I can't seem to find teammates that are actually worth playing with. Idk if it's because I don't have any friends though
😩 .
Whenever I try to befriend someone in the game, they kill me. I think my game is broken
@tidal warren
@wraith brookdont tag the bot, u gon get banned
@night cloak qhy
@wraith brook because that's how this server works
voice @tidal warren ???
Could you please stop using utility commands? They are not going to work for regular users anyway. @wraith brook
@shadow ore another option is that 0.8.5 version for emulator is in Chinese. 🤔
@tidal warren when we use
You cannot use them. @wraith brook
@tidal warren is the update in game or play store?
@keen timber in-game.
wtf i just used guest login i got the 87 mb update
@tidal warrenwhat actually is in the update?
Please avoid going off-topic. You can have unrelated conversations in #chat.
So basically things that I cannot afford
I I got the update
Unable to update
@tidal warren why
@stoic totem Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.
Update not received
Only staff can use them. @wraith brook
@tidal warren got the update
On emulator? Or your mobile device? @shadow ore
Mobile
@tidal warren on emulator but the overlay is chinese ]
Read up on what I wrote. @stoic totem
Help me
Kitkat😂
Go to basics and change the language to English. @shadow ore
Tap on the 3 vertical lines in the top.
Where's the update for us nepali is it come next day
I updated the game , but it crashes goes back to the home screen
Then tap on the 3rd option. @shadow ore
@keen timber repair once
Restart your device. @keen timber
ok i got it but how do i change the emulator settings need to change DPI and resolution
ik that buts its all in chinese @glad harbor
this is the serious issue going on with this update, image from twitter
Oh
It's working finally
@night cloak I didn't face anything like that
maybe only sometime or for some players
Please avoid going off-topic. You can have unrelated conversations in #chat.
@shadow ore
I do not understand why the emulator downloaded in Chinese. 🤔 But glad that it's resolved.
i didn't get the update till now
@boreal dragon be patient please.
@tidal warren lol how much bro
Scaredkat mod huge disappointment for me i have not played game its been 7 days
@tidal warren my caln has 49 mamber all get the update
@tidal warren what is the best rendering type from the options?? DirectX=??
For best settings for the TGB google around.
DirectX+??
I think pubgm uses opengl
i have a 4 core 8 thread CPU and 1050ti so i need the best settings possible
Well, I definitely cannot help you with that. Just google around. @shadow ore
yaa thanks bro
5 votes and 23 comments so far on Reddit
Read up on that. @shadow ore
HEELO @lime juniper I AM eperiancing lag after this updatE......I Jumped on schol's rof at first but my game just lagged....help me
restart game if not then restart mobile
Hello, @pale cosmos!
Can you try to restart or repair the game?
tried
i am using Emulator
ok does working soft now
graphics are REALASTIC / EXTREME / HD
thanks
I found no lags in emu
I have 8.5 but there is no new events or items in shop ?!!!
@lofty tinsel yes
Maybe they will come out sooner for limited time maybe?
Til now. I haven't got the update
Please tell me, when PUBG MOBILE LITE will be launched?
@brisk rapids tencent already launched pubgm lite for android
i forgot to ask what was the update supposed to be?
discord said 147..ingame said 109
i downloaded a 87mb
and a YouTuber got 116mb
so wtf
??
@candid finch it's based on regions and devices . Most of us received 87 mb only
whats new with 80+mb
@candid finch it probably depends on the device, so a bad to medium device will receive less while the high end will get more, this is just a theory ofc
@fallen stump main purpose was bug fixing
@wraith brook @night cloak honestly idk
Now if you don't have anymore questions please take this to #chat or #pubg-mobile
Avoid going off topic here please
That's what I was saying @wraith brook...
👍@tidal warren
@tidal warren happy just got 87mb update and said to reatart i restart then says server not found error like that
Honestly, can't u guys even make 1 update without messing up the servers and the game?
Fell free to ask that the customer support. @halcyon rune
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@glad harbor restart the game again, it should work fine.
And why got 87 its suppose to be 143 mb na
Anyway got some thing no matter how much mb
Thanks for the info 🙂👍
Til now. I haven't got the update
read the pinned messages on this channel @night cloak
the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. .
So kindly wait more mods and admin can do nothing @night cloak
We have answered your question and can not help any further, please take this to #pubg-mobile or #chat @night cloak
Opps
Please avoid going off-topic. You can have unrelated conversations in #chat.
-_-
I dont even know what changes mod all is like same as it was before.
No events and nothing new is that events one will start after somedays
@glad harbor they fixed a lot of bugs
To answer your question about the size, it varies depending on the OS and the device. iOS got it for 116MB and Android around 80MB. @glad harbor
@night cloak yeah its suppose to be bugs fixes and optimization
If you face any new bugs in the 8.5 version you should report that in game or drop a email at PUBGMOBILE_CS@tencentgames.com
What i need ans is that event one
emulators got it for 87MB
@glad harbor "- New outfit exclusive emotes.
- Improved Daily sign-in rewards.
- Crew members limit reduced to 6.
- Packs open right after purchase.
And more."
All of this is in #news.
Oop
Please take this chat to #chat @glad harbor
@glad harbor we answered your question, if you dont need any further help, please move to #pubg-mobile
@tidal warren mod i was asking when it will show in game
Some of it already is in-game.
Oh ok i will see
But didnt find much
Thanks again for clarifying @tidal warren mod🙂
@tidal warren got nothing in new update
I see but there is no new update in-game man @spring void
@long sundial make sure you restart your game
Update is slowly rolling out to all please wait for it to arrive @long sundial 😁
I got the update
Well then, what seems to be the issue? @long sundial
Merit fixed??
No, the bugged merit has not been fixed. @amber hedge
I didn't see the new emote and improved daily rewards @tidal warren
The new emotes are tied to new outfits.
Improved daily rewards might come tomorrow.
Great work ...I love this update
But also I can't see new outfits
Thank you
If I cannot help you in any other way, please move to a different channel. @amber hedge
Please avoid going off-topic. You can have unrelated conversations in #chat.
@long sundial be patient, might start rolling out later today.
Ok
Need support asap
What seems to be the issue?
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Sometimes the game goes full Chinese
Please, report it. @night cloak
It happens evertime
You did download the game off of the official marketplace, correct? @night cloak
Well then, report it via the in-game report button or write them an email describing this issue.
Also the game is lagging after the sanhok update. Many people face the lag issue.
Go ahead and include that as well.
Ok but thier email?
Ok
Thanks
When will the merit bug be repaired?
That’s what I’m about to ask.
I just played earlier and my merit is still the same.
@tidal warren any idea?
Shouldn’t they fix this problem already?
Trey will try to fix it in the next update, but they forgot about it in 0.8.5
Hey. I got a ban, but I do not know why. Russian support did not answer me. How to find out what a ban for 10 years? I have never used cheats. The only thing I used, like many players, is octopus, to connect a joystick or to assign a firing button to the increase sound button. Perhaps this was the cause of the ban?
That’s it.
Yes that's bannable
That’s how you got banned
10 years is too long lol
To be honest, in the time people may stop playing pubgm already.
My friend bought royal pass and got banned the next day :(
@dusty lynx did you use a gfx tool ?
Now hes unbanned but merit thingy dosent allow him to play squads
Stop chatting in this channel, use #pubg-mobile for that
Anyway to unban?
@dusty lynx no one can help you here you do have to email them at
PUBGMOBILE_CS@tencentgames.com
@dusty lynx you can be banned for using octopus so that's probably why
Tnx to all
Will these guys ever fix the merit issue
It should be fixed after 0.8.5 update @bronze lodge
Just wanted to ask as the merit isnt increasing....is it even not decreasing?
@night cloak...It should😤
The merit issue is still not fixed it will be fixed later until then please not ask when will it be fixed because mods dont get to know update dates @tight temple
I didnt ask for the date
M just askig is the merit decreasing? Or is that even bugged
Dont worry a mod will come soon and help
Kay thx
What seems to be the issue?
We do not know when the merit bug will get fixed. @tight temple
No specific time was mentioned.
I played like 6 matches and got like 25 rankpoints but my server ranking still shows 0 ...... So idk what to do
Can anyone help me?
@frosty thorn what seems to be the issue?
@dapper niche check your server
How
Yeah.. acctully after today update I'm in gold why..before update I'm in daimond 3 but why in gold after update today?
Im playing on aisa
When is the beta rewards sent out to testers
@dapper niche @frosty thorn your server might have been changed . Go back to your server which you played earlier
No i cheacked too
It is not even confirmed that there will be rewards, you will have to wait and see. @next bronze
O ok
@frosty thorn @dapper niche also if you play different methods like duo or squad the ranking will be diff
I got rankpoints also
I'm playing on Asia from India so..but still now I minimise the game & telling you guys...why it's happening..it's not happening with everyone my friend still in there leauges like crown, ace etc..but I'm in gold...wtf..please help..what can I do
wow the game is super laggy even before , after the update
Please wait for a mod or admin to arrive in case it seems to be a bug please contact the in game customer care support
I am doing everything like how i used to do before i entered ace
@dapper niche I think the server ranking only shows top 500 players.
No I'm in daimond in squad..I know what u said ...but it's I mean in gold..it's did'nt happen with everyone only me what he....
is anyone's game is so laggy after the update..??
Really wow that sucks
If you would like to check out your rating overall access it through stats. @dapper niche
@dapper niche @frosty thorn did you play on duo and squad . If so then remember that there rankings will be different
Nope
@vast star if you feel should report that in game or drop a email at PUBGMOBILE_CS@tencentgames.com
When this bug gonna fix?
My kills wins, leauge...everything has been changed why...my kills was around 2k before & many others was much more..but now my leauge, kills, wins everything has changed after update why..it's did'nt happend with my friends I just changed the server but it's still showing
..please help
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
And when you restart the game it will say you were killed last round
@wind frost We do not have the insight into the inner workings of the dev team; therefore, I cannot tell you when this issue is going to get fixed. Just make sure that you report it.
I just press the back botton on my phone and press exit match @wind frost
@dapper niche have you restarted the app?
Yeah
I even went down to crown III and came back but its still the same
Yeah i download it
Updated*
@tidal warren please help me I'm already reported for this in game...please help
You can access your ratings through "Rankings", so check on there. @dapper niche
K
@tidal warren can anyone help ?
Hello any mod there?
My merit is not increasing
Ignoring nice
Excuse me? I asked, what seems to be the issue? @frosty thorn
@sage breach yes, that is a well known issue, has not been fixed with the 0.8.5 update.
@tidal warrenYeah.. acctully after today update I'm in gold why..before update I'm in daimond 3 but why in gold after update today?
Oh finally i had updated to 0.8.5
When it will be fixed
@tidal warrenMy kills wins, leauge...everything has been changed why...my kills was around 2k before & many others was much more..but now my leauge, kills, wins everything has changed after update why..it's did'nt happend with my friends I just changed the server but it's still showing
..please help
That is not possible, make sure you are looking at the correct server. @frosty thorn
Im having many issues
Nobody knows when the merit bug will be fixed. We do not have an insight into the workings of the dev team.
Please help brother
@sage breach lol she is a girl
I cannot help you in any way. @sage breach
You can let the devlopers know about it
The developers are already aware of the merit bug. @sage breach
Can I help Mr.Moderator? @tidal warren
Hii
Hi
If you find any more bugs, report them via the report button.
@gaunt acorn what is the issue?
Owao..my kills around 2k before today update leauge I'm in daimond 3 before, wins 30+ around....but now after update today it's showing leauge in gold...everything have changed....everything....headshot ratio kills ratio..etc..why..it's not happening with everyone my friends still in there leauge or whatever they in before..but why it's happened to me?
@vocal minnow I do not understand why you are asking me.
@frosty thorn I am telling you that is impossible, make sure you are looking at the correct server.
@tidal warren pinned messages, ain't allowed to interupt
@tidal warren Why I can't share my yt videos in #481199180967051294
Please, read #481198147478224896 7.2. @gaunt acorn
@vocal minnow there is no help necessary, I am here right now. If you see that I'm not keeping up then sure.
Check this pic my friends in the same leauge they in before & now..& chel mine everything changed ...wtf @tidal warren
@tidal warren Aye
Chek pics @tidal warren my friends are still in there rank..but mind everything changed why
@frosty thorn what is the main server you play on?
I'm playing on Asia before since I start
You are looking at EU, switch it to Asia. -_______-
As I had said before, make sure you are looking at the correct server! @frosty thorn
PubG mobile please introduce costumes like Indian Kurtas for our festivities are about to start
Okay let's see😔
@frosty thorn
@gaunt acorn #481204134859505684.
You see that? Just tap on it to change the server.
Okk
Okk god please help it..after realy hard play I reach daimond bcz I'm a rusher so..😔
You are looking at the wrong stats, your rank is still the same!
You have to look at the stats for the Asian server.
Owo @tidal warren thanx it's fixed....thanx bro..I did'nt see ...thanx agian @tidal warren
Which can be done by changing the option from Europe to Asia.
It was never broken in the first place.
The game is crashing mid game:(
same here @spring birch
Crashed mid fight and got me killed
After update notch issue on pocophone f1 still persist. Please help.
No will try most of my friends having the same issue as well
hello
can anyone help me
im using a PC emulator for the game. it used to be so that whenever i hold my right mouse button the gun scopes in and when i release it, it scopes out
i just opened the game after not playing after a bit
and the aiming is now done by toggling
and i cant find any options to make it back into hold to aim
can i fix this?
I do not think that there is an option to change that. I just tried and the key for scoping in is "ctrl", did not manage to change it to right mouse button. You try to change it, just tap on the key layout, should be on the right side. @lilac lily
Ok
I lost 45 points
they killed me and my teammate
please do something not to lose points if you die because of a teammate
Report player as griefing ig @night cloak
Please forward suggestions to support @night cloak
and you should give them bann immediately
I have an issue where after the sign in page it returns to my phone home screen
And says pubg mobile has stopped
What device are you using, @radiant glen?
@lime juniper my merit is still can't increase what will i do I am tired to play solo
Does your variant have 2 GB of RAM, @radiant glen?
Yea
It's after the 88 Mb update
Before that I have played yesterday night it worked fine
@night cloak i try since 1month
The developers are working on correcting the issue, @night cloak. Please wait patiently until it has been corrected. You can still play solo matches. You could consider this as a lesson. Killing team players or being banned for illegal activities should be avoided.
You should try to repair or reinstall the game, @radiant glen. If this does not help, a future update may solve it. However, be advised that 2 GB is the minimum requirement. As the game is being updated with more resource-demanding features, 2 GB of RAM will not be enough in the long run. Ensure that you have enough available RAM and clear any unnecessary background applications.
But I have already baned for 1 month and after this fuc*ing meri @lime juniper
Please avoid discussions here, @candid finch.
Be glad that the account suspension was not permanent, @night cloak.
Please tell me some tricks
We have no such information for you.
Like private room and kill my team team members @lime juniper
That has been patched, @night cloak.
How maney time before? @lime juniper
We do not know, @night cloak. Please be patient.
I have one question I ask u in DM? As a friend 😃 @lime juniper
Feel free to, @night cloak.
Dyno has replied, @night cloak.
So whats new in this new update ? What ,,outfits,,
You should stick to English here, @open hatch. We can understand you.
Please refer to #news, @muted plank.
It only says new outfits and emotes
I have one doubt, can we use already used name?
@lime juniper thank you very much for your help sir I am gland for this😍
No, @night cloak.
Ok ty
Nothing to thank for, @night cloak. Should there ever be anything else, do not hesitate to let us know.
😌😌
I only want to know what new emotes and outfits are available
@lime juniper bro will you help me
What is it, @fathom sparrow?
Actually my merit is not increasing
Thanks @lime juniper it worked game is working
Good to hear, @radiant glen!
Same for clan?
Correct, @night cloak.
This is a known issue which is being worked on, @fathom sparrow.
So?
You will have to wait patiently until the issue has been corrected, @fathom sparrow.
You will surely find another name, @night cloak!
Is it possible to change Gmail linked with the account, unfortunately I have linked my official Gmail to my account
But how much time
That is unfortunately not possible, @night cloak. However, you could try to contact customer support via the game settings. Maybe they can help you.
My rp will be waste and my tire
We do not have any information regarding that, @fathom sparrow. Please wait patiently.
Okie, I will contact them then. Hope I can change Gmail so I can use game logo on my gmail
@lime juniper thanks
Not fixing bugs
There is nothing we can do about that here, @static beacon.
I understand. This is the fault of the developers. They did not correct the error of departure from the match during the start of the battle.
Feel free to send your complaints to PUBGMOBILE_CS@tencentgames.com!
Please avoid going off-topic. You can have unrelated conversations in #chat.
can we get bugs fixing update?
The developers are working on this.
before this update i used to get 16mb android update once when opening pubgm ,now i get twice
Just update it twice, then!
Feel free to send your complaints to PUBGMOBILE_CS@tencentgames.com!
Fortunately not.
bape x bugs
Can I help you in any way? @candid finch
This support channel is meant for questions, not random statements.
You could try, @night cloak. The only way to be completely sure.
@night cloak yes, many users are facing mic issues. Usually restarting the game helps.
This issue is common with mobile devices as well.
Yes, as I said, it is quite common. Something that cannot be fixed from the user's side, we will have to wait for the devs to fix it. @night cloak
is the devs working on the bug fixes?
please make devs aware of it.
We do not have an insight into the inner workings of the dev team, so we do not know exactly what they are working on.
@night cloak don't forget to raise awareness as well, feel free to report it via the in-game report button or by sending them an email.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
oof.. okay than
I do not want to provide you fake information, but most likely yes. @candid finch
rest everything is fine but mic issue is very absurd though
@tidal warren 👍
Yes, it is frustrating. The only thing we can do is wait now and hope that the mic bug disappears with the next update.
fingers crossed
can we have two accounts for pubgm like one account is linked with fb and other with twitter ?
Cant Join PUBG
Yes, I would say it could work. I have not heard of anyone trying it out. @teal wave
@bronze musk have you rebooted your phone?
hmm ok thanks 😎
Rebooted?
Tell your friend to repair the client. @jagged fiber
@bronze musk power it off and turn it on again.
Your phone, not pubgm.
Yea multiple times
Have you tried to tap on the "Repair" option?
Uhm where is the repair option?
Login page
iOS
In that case, I think reinstalling is the only option.
Alright, thanks for helping.
Alright.
i didnt got update yet all my friends got why the hell it happening every single time
Not everyone receives the update at the same time, @left oasis. You should receive it during the day.
oh okay
@left oasis make sure you restart your game
@left oasis being the game running in background doesn't gives update
@lime juniper didn't help
Have you tried to reinstall the game, @jagged fiber?
nah, helped...... (he said... few sec ago)
So the issue is solved, @jagged fiber?
yea
Good to hear!
Even after the update, game lags,wh
That one was funny, @tough lily. Feel free to report it!
The developers are working on optimizing the game, @open oracle.
@tough lily a funny bug . Make sure to report it in game or via email at PUBGMOBILE_CS@tencentgames.com
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Please, same applies, report it. @tough lily
@tough lily hmmm another bug
@tough lily Report
@tidal warren It work thanks
@flint brook Please avoid using abusive language
@bronze musk oh, good to know. 
@tidal warren why spooky speaking bad words
No need to worry about that user, he has been dealt with accordingly. @wraith brook
@tidal warren ok
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Help
What is the issue? @dreamy topaz
I have Make the Wepon Master thing on PubG Mobile
You can't seem to get the title?
Can u pls just help me?
What is your rank? @dreamy topaz
?
Bronze, Silver, Gold...
Please provide a screenshot of your in-game profile, @dreamy topaz.
With my Stats or Only with Name etc.?
When you click your profile picture located in the top-right corner of the main menu.
My emulator is not starting
Can we just go to a Voice chat because I'm not really good in Writing English
😅
Are you able to provide that screenshot, @dreamy topaz?
😭
Do you get an error message, @night cloak?
Not now
Yes but can we go to a Voice chat?
Where is the tickety?
We provide support through this channel, @dreamy topaz. Thank you for understanding.
What do you mean by "tickety"? @flint brook
Can you atleast elaborate when does it freeze, @night cloak?
Dont tag me
Can someone just take me to a Voicechat that I can Explain my Problem?
Try to write it out. @dreamy topaz
Your English seems perfectly fine, @dreamy topaz. You do not need to write when providing a screenshot of your in-game profile.
when we start to play... after the matching is over when in the loading screen that appears just before we enter to the waiting lobby... the game stop when loading is finished... no crash message or unfortunately stopped working message is show.. it just comes back to my mobile home screen....then we have to restart the game... and on restart it asks to wheather to enter match again.... this occurs randomly not always
Have you tried repairing the client? @night cloak
any one have a fix after this lastupdate my game crashes after the logging in page every time??
@maiden dock same applies, try to repair the client.
here's a small bug when i opened a husky t-shirt (black)
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Please, report it. @left loom
@maiden dock me too
Please can we go to a Voice channel I can't really explain it with my Wiring Skill
@tidal warren no.. how to repair
@dreamy topaz so what is the issue? You cannot get the Weapon Master achievement?
@night cloak Log out first.
Pls come To a Channel I can Better Explain it
@tidal warren OK thanks bro let me try.... this actually does not happen always.. it just occurres randomly
@tidal warren can u come To a Duo channel that I can better explain it?
Here is a whole guide on how to obtain this title: https://www.gamestroops.com/earn-pubg-mobile-weapon-master-achievement/ @dreamy topaz
Hopefully, that helps you.
@left loom report that in game
Argh
If it is a bug, then try to tap on the "repair" button. This is not a simple achievement to obtain, that is why it might take a few tries to get it. @dreamy topaz
Argh
@uncut zealot what seems to be the issue?
This game is wack now
...
@dreamy topaz I cannot VC at the moment.
Please just come it's Hard to explain for me
Game is stuck on the ten cent loading screen
@uncut zealot are you on iPhone 7?
@tidal warreno repaired the client 👍.. but I think it takes time for knowing wheather repairing Clint worked or not... because it occurs randomly
@night cloak yes, hopefully the issue has been solved.
@tidal warren
I’m on iphone6s
Mod my hope is really got destroyed asia server is only the one i can play but too high 😭
Getting stuck on the Tencent loading screen is a common issue for the iOS devices. @uncut zealot
Usually reinstalling the game fixes it.
Why does my color preference reset itself?
What are you referring to? @night cloak
i'm getting this everytime i open my emulator
anyone knows why i'm getting that ?
@tidal warrenl i set my color preference to colorfull but every time after a while it resets to default
The style preference should not reset, it only does if the client is repaired. @night cloak
How may we be of assistance, @quaint kestrel?
Bruh
@abstract thicket has the TGB worked on your PC before? Did this come with the 0.8.5 update?
i just installed this 87mb update @lime juniper
Yes, @quaint kestrel?
i was playing normally couple of days ago, also i didn't recieve any updates
and since i installed it my game crash before enter lobby
What device are you using, @quaint kestrel?
Have you updated your Windows to the newest version? Has anything changed? @abstract thicket
android 8
Have you tried to repair or reinstall the game, @quaint kestrel?
nothing changed at all, it's just that i was busy for a couple of days and now when i came back to play it gives me that
i reinstalled from google play @lime juniper
Try to keep the background applications to a minimum and ensure that you have enough RAM available, @quaint kestrel.
@tidal warren but it does everytime
Why can’t I open the game?
Have you tried restarting your PC and then opening up the app again? @abstract thicket
@night cloak try to repair the client.
@tidal warren done that
yeah i did but nothing changed
Where is IOS Update
@lime juniper it was Running well but since i updated the game its became like this
Well then, if it is bothering you so much try to reinstall the game. @night cloak
Maybe that will fix it.
Why can’t I play the game
Ok
A future update will hopefully optimize this, @quaint kestrel?
@silent loom what happened
Hope To. @lime juniper
Ok I'm Gonna try it to Wirte but my English Sucks so maybe some words will be Wrong Spelling...... so I have done the Weapon Master thing but After the Round I didn't get it but I Have done all Kills I needed so the Ar,Smg,Pumpgun,Meel Weapon etc. I have Look at my Achievements and I didn't got it but I have done it
Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @modest pivot
Game just crashes
Thanks for Helping.♥️ @lime juniper
Wish we could be of more assistance, @quaint kestrel.
@tidal warren the game is not opening after the update
As I had told you before, this achievement is quite tricky to obtain. Make sure you are playing a match in Platinum tier or above. Also, you have to get all of the kills within that one particular game. @dreamy topaz
Why does the game just crash?
@formal pewter have you tried rebooting your device and then opening the game back up again?
@tidal warren not yet
Well then, try that.
@tidal warren ok let me try that
@tidal warren I Have Played on Platinum but after the Round end I didn't get The Weapon Master Achievement but I have done all Things
Idk but Maybe u can give me it if u have Contact with Tencent games or Something
@silent loom have you rebooted your device? Try that and then open the game back up again; also, try to repair the client.
@dreamy topaz if you feel like you should have rightfully obtained the title, feel free to write the customer support.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
However, I would advise you to try a couple more times, read the guide that I sent, follow the steps, and hopefully you should get it.
Äh okay I have done it Before I come jere
How do you repair the client?
@silent loom Log out first.
Bye
@dreamy topaz Keep in mind that you have to kill the enemies with that particular weapon, not just knock them.
Have a nice day. 
In that case, try to reinstall the game. @silent loom
Maybe y’all shouldn’t of put out a bugged update
@tidal warren still not working.It says update the game again
What is this ? I already download 87
Well then, you should try and reinstall the game. @formal pewter
If it is not even opening.
I think this is like old 16mg
That's a 104MB update.
Am not sure why you would get it twice.
@tidal warren should i clear the game data
Twice ? Hundred times
Yes. @formal pewter
I was referring to this 0.8.5 update. @chilly sluice
Am not sure why it would need you to download it twice.
I think it's a bug
So does anyone know what’s going on?
What is you device btw? @silent loom
iPhone 6 s
I have a question
It could be because of your device, I have seen other iPhone 6s users having similar issues.
Simply, the device isn't strong enough to run the game.
That is why it crashes.
PUBG Devs really working on merit bug fix or not??
They are, @amber hedge.
Okey waiting for next next next and next update 😭
@amber hedge it would soon be fixed please wait for it. Constant messages can unfortunately not make it faster