#questions

1 messages · Page 201 of 1

solar magnet
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What's new in the update I didn't find anything new is my game alright

tidal warren
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Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

fickle flicker
#

Okie is the update in game or playstore?

tidal warren
night cloak
#

In-game

fickle flicker
#

Okie

keen timber
#

Ok

gleaming abyss
#

@tidal warrenall my friends have it including ones who live a block away from me but i still didnt get it they got it 3 hours ago

#

I tried it from their internet too

night cloak
#

Welcome to pubg mobile

#

@gleaming abyss

tidal warren
#

Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @gleaming abyss

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

floral arch
#

@tidal warren Merit bug still not fix

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My account still cant rises merit

tidal warren
#

Hello, yes, the bugged merit system still has not been fixed. @floral arch

gleaming abyss
#

@tidal warrenim sayin that every friend of mine has it like the ones who live a block away from me i have tried using their internet to update but that also doesnt work

#

We live in the same area

past pawn
#

I have got some 80mb ingame update but note 0.8.5 and no other 16mb update

gleaming abyss
#

Lol

floral arch
#

So i need to wait another 0.9 update?

#

Too long for the wait

tidal warren
#

Have you read what I wrote? As I said, that is common. Be patient. @gleaming abyss

gleaming abyss
#

@floral archyes

tidal warren
#

@floral arch We do not know when it is going to get fixed.

floral arch
#

I thought 0.8.5 fix the merit bug

#

Sad

tidal warren
#

Yes, I had hoped for that as well.

floral arch
#

Deleting PUBGM

night cloak
#

@past pawn the 16mb update isnt important, the 80mb was

floral arch
#

Until fixed

tidal warren
#

That is up to you, feel free to do so. @floral arch

#

Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @wet isle

floral arch
#

I waiting for new update to fix the bug

night cloak
#

You should of not done nasty things in the first place 👌

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

floral arch
#

Because so many report it

past pawn
#

@night cloak will there be another update for 0.8.5 or that was it

tidal warren
#

Please, let's stay on topic.

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If I cannot help you in any way, please move to #pubg-mobile or #chat. Thank you.

snow valve
#

@past pawn Maybe the Patch updates will be sent

tidal warren
#

@past pawn the update varies in size, it could be from 86MB to 143MB. If you had only received a 16MB patch, that is not the 0.8.5 update. You can check what version you have by logging out and looking into the top left corner.

night cloak
#

Will "fixing" my client maybe help with the update?

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Or it has nothing to do with that?

lofty tinsel
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@night cloak Nothing. just wait

hushed ravine
#

Will the 9.0 update come this month?

tidal warren
#

Hello, no official release date has been announced yet. @hushed ravine

primal yoke
#

Have pubg fixed merit bug yet?

lime juniper
#

Unfortunately not yet, @primal yoke. They are working on it.

primal yoke
#

They will fix it when I lose the interest from the game. 😔

floral arch
#

@primal yoke ya

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Sme

gleaming moss
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I lost it already

night cloak
#

Hey

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I don’t have the update & can’t play with my friends now

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😒

tidal warren
#

Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @night cloak

night cloak
#

Ok ty

twilit widget
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@tidal warren its in game update ?

tidal warren
#

Yes. @twilit widget

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The size varies from 83MB to 143MB, depending on what device you have.

hushed ravine
#

0.8.5 just a waste of space?

summer hinge
dawn blaze
#

So

tidal warren
#

If you do not want new content no bug fixes then sure, for you it might be a waste of space. However, I am not sure how this is related to this support channel. Please, move to a different channel that is designated for useless chatter. @hushed ravine

dawn blaze
#

They didn't fix the bug

tidal warren
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Yes, the bugged merit issue has not been solved. @dawn blaze

dawn blaze
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Why not

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Why are they not addressing it

tidal warren
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I do not have an answer to that question.

dawn blaze
#

First they ban me for no good reason

hushed ravine
#

Btw before 8.0 update i had 20 ping
Now its 200 and 800ping

night cloak
#

Is it normal that my HUD keeps getting messed up by the game?

dawn blaze
#

I guess I'm done with this game

night cloak
#

Is it a known glitch or something

tidal warren
#

Go ahead and feel free to report it to the customer service. @hushed ravine

storm flumeBOT
night cloak
#

My controls are getting messed up ra domly

dawn blaze
#

Customer service is so horrible

night cloak
#

Randomly

dawn blaze
#

They don't respond

lofty tinsel
#

This game is a joke now. Even with 0.8.5 update there is no fix for lag problems lol !

tidal warren
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@dawn blaze that is up to you, feel free to do as you wish.

fringe pike
#

Still unable to update. Ios device

dawn blaze
#

And when they do its automated

tidal warren
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@fringe pike Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
#

You can continue your rant in the DMS or in other channels meant for useless chatter. @dawn blaze @lofty tinsel

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Not here.

dawn blaze
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Rant?

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This is pubg support

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I wanted help

opaque lily
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@storm flume i still don't have the update 0.8.5 and my friends have, so I can't play with them. Help me

tidal warren
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And you have already been addressed, crying about all the issues is not going to fix them. Now, please move. @dawn blaze

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@opaque lily please, read up a little bit.

versed mural
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why they didnt fixed merit bug

lime juniper
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The customer service is able to help you better than we are, @dawn blaze. Because we are not affiliated with the in-game support team.

night cloak
#

Hey @tidal warren. We are facing a huge problem with delay in update

We are gamers who stream live

When I can't squad-up with the team rip rip

We are losing viewers

night coral
#

Do color styles options in the in-game settings help with fps at all? Some people say soft help with fps. Huh

tidal warren
#

@versed mural as is mentioned above, we do not have the answers. Please, contact the customer support.

storm flumeBOT
versed mural
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its been a month

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what the hell are they doing

tidal warren
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@night cloak I have already told you, we do not have any other info on the update. We cannot speed it up.

night cloak
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Why this platform is there if we can't get help here

tardy brook
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@night coral not using a style helps with fps, as the colour render is applied as a layer iirc

versed mural
#

they all are are adding new stuffs without fixing the previous

plain bone
#

Last time all was saying in coming update which is 8.5 will be bug fixed you all are making fool us or what

versed mural
#

plzzzzzzzzzzzzzz

night cloak
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Who is supposed to reply on this issue tag that person here

dawn blaze
#

@tidal warren has anyone else except me complained here about the merit problem?

shadow ore
#

can i get help??

tardy brook
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@plain bone it is still a bugfix but with last minute tweaks, there arent any new features

robust ledge
#

The new feature will be visible in 15hrs

#

The new clothes

tidal warren
#

This platform is here to notify players of new updates, events and other features connected with the game. We are not in any way, shape or form connected to the inner workings of the dev team. We do not have any influence on the game; therefore, we cannot help with some issues. @night cloak

plain bone
#

Pubgm just fixing their earning that all

tidal warren
#

That is why, there is a customer support option available in the game. Also, there is an email you can contact.

night cloak
#

@tidal warren can you answer my question about this HUD problem

storm flumeBOT
tardy brook
#

@plain bone better to rant in #pubg-mobile , this place is only for queries

night coral
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@tardy brook so Classic is best? What about helping to make it easier to spot enemies ? Which is easier?

shadow ore
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my emulator doesnt update itself idk why stuck on 8.x.x.9350 where my friend has 9354 cant play with them

night cloak
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My keys keep getting switched around by themself

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Its supsr annoying to have to redo it

tidal warren
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@night cloak I have not heard of this issue.

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@shadow ore Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

shadow ore
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@tidal warren my friend also has the emulator and lives about 15 min from me if it is region specific how come i didnt get the update

tardy brook
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@night coral most of the colour options don't really affect your viewing of enemies and is purely a personal preference

tidal warren
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@shadow ore It is also device specific.

dawn blaze
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@tidal warren I found a fix to the merit bug, where should I put the solution for others to see if they have the same problem?

night coral
#

@tardy brook ok thanks bruh

tidal warren
#

There are many factors to consider, if you still have not gotten the update, please wait patiently.

shadow ore
#

@tidal warren can u join voice channel? i am facing another problem

cobalt bone
#

I cannt update me game man

shut hare
#

@cobalt bone same here

tidal warren
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@dawn blaze does the solution abide by the rules?

cobalt bone
#

its not showing the popup to download

dawn blaze
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Yes its not hacking

cobalt bone
#

what to do

tidal warren
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@cobalt bone Hello, not everyone has gotten the update yet.

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Please, be patient.

novel ice
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@tidal warren no update bro

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How

cobalt bone
#

So but when i ll get

shut hare
#

Dude pubg should just stick to server downtime method

night cloak
#

hello i have a problem in the update pubg mobile

tidal warren
#

@dawn blaze feel free to DM me the solution. If it involves killing a teammate, don't bother sending it.

shut hare
#

This meth is not working af

shadow ore
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@tidal warren need help can u join voice?

night cloak
#

I will send u a ss

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Od this peoblem

dawn blaze
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OK lol it involves killing a teammate

tidal warren
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@shadow ore if you need help, write about the issue here.

novel ice
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@tidal warren where is update bro

dawn blaze
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But why not share it when it fixes the bug

tidal warren
#

Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @novel ice

dawn blaze
#

Goodbye

night cloak
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This is how it was normally and then it randomly goes like this

#

Out of nowhere

tidal warren
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@dawn blaze exploiting bugs is against the rules.

novel ice
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I m in Android

night cloak
#

It randomly messes up my controls

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It happened 4 times now

shut hare
#

My neighbor got the update and I didn't go figure

tidal warren
#

@night cloak have you tried repairing the client?

dawn blaze
#

Ur not exploiting, you're fixing a bug that pubg can't fix

tidal warren
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@dawn blaze still counts as exploiting bugs. Also, you are unfairly gaining merit. Please, do not share this method here.

night cloak
#

Anyone here i need a hel0

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Help

tidal warren
#

@shut hare Hello, that is because the update is not just region specific but also OS and device specific, be patient.

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

tidal warren
#

@night cloak Yes?

worn sundial
#

It's irritating now too much

night cloak
#

@tidal warren can u tell me what to do still no upadate for me 😏

tidal warren
cold drift
tidal warren
#

@night cloak Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

cobalt bone
#

@tidal warren lag issues are fuxes or not

shadow ore
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@tidal warren i uninstalled my emulator went to the gaming buddy website to download after i installed it everything is in chinese

cold drift
#

maybe u went to the chinese website

cobalt bone
#

lag issues gone or not

worn sundial
#

Did The Devs Fixed Merit Issue or Not?

night cloak
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Some of them @cobalt bone

tidal warren
shadow ore
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yep yep

dim adder
#

Some players are saying yes some ni @cobalt bone

worn sundial
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I still didn't see any changes on my account

night cloak
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I can't play with no one all have allready new version @tidal warren

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No they didnt @worn sundial

tidal warren
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@worn sundial no, the merit bug has not been fixed yet.

shadow ore
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yes @tidal warren

dawn blaze
#

I won't, but if I didn't find this method I wudve raised a claim with my credit card company to claim back the 800$ I spent in this game, I'm sure others wud do the same if they unjustly banned and unable to play for months

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
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What is the version showing up as? @shadow ore

worn sundial
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@cobalt bone Bro Help Krdo

shadow ore
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which version in game?? @tidal warren

night cloak
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@shadow ore the current version is 0.8.5

dawn blaze
#

@worn sundial I DM you

shadow ore
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its 0.8.x.9350 where my friend has 0.8.x.9354

crude star
#

Why is it so hard to get a match N America solo most of the time? If it's not evening in the US, I can get a Diamond match. Waited nearly an hour no luck. Hardest part of ranking up is just getting a game.

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*can't get

tidal warren
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Hello, yes, that is quite common once being higher up in rank. There are simply not enough players for that particular mode. @crude star

shadow ore
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need help asap i cant uninstall the chinese verison from control panel and even after downloading a new one its still chinese

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@tidal warren

dim adder
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It is probably because not many players of your league are playing solo at that time. @crude star

tidal warren
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@shadow ore why can't you uninstall it?

shadow ore
#

idk not hsowing up in control panel

tidal warren
#

What Windows do you have?

shadow ore
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@tidal warren thats why can u come voice its very difficult to type

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i have windows 10 pro

sacred scroll
#

Any Indians here?

tidal warren
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Just search for "Tencent Gaming Buddy" via search, and then right click on it.

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Right click and uninstall.

night cloak
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I have a problem it s a player and he injury me and speak bad with me

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Can I play mobile acc with emulator on PC?

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Al3xMdf

wraith brook
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@night cloak yes

shadow ore
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but still the link from the website is chinese

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idk why

tidal warren
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Yes, once you have a PUBGM account, you can play on whatever platform you want to. @night cloak

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@shadow ore send me the link

night cloak
#

I have a problem it s a player and he injury me and speak bad with me

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Suggest me good emulator? Anyone?

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Tencent Gaming Buddy

tidal warren
#

Tencent Gaming Buddy. @night cloak

night cloak
#

I have a problem it s a player and he injury me and speak bad with me

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I have a problem it s a player and he injury me and speak bad with me

wraith brook
#

@night cloak Tencent gaming buddy is best

night cloak
#

Ok ty

#

@tidal warren

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I have a problem it s a player and he injury me and speak bad with me

wraith brook
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@night cloak report him in game

night cloak
#

i can t

tidal warren
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Well then, report him in-game if he had knocked you or killed you. @night cloak

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You can, go onto his profile.

night cloak
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he speak very bad with me

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ban he

tidal warren
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There you will see a report button.

night cloak
#

please

fallen dawn
#

sa

night cloak
#

very bad speak

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asia server region? singapore or india?

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europe

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

dim adder
#

No one here can ban anyone @night cloak

night cloak
#

There's nothing change

tidal warren
#

As I said, report him. @night cloak

fallen dawn
#

hello

shadow ore
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i am trying a different emulator

tidal warren
#

If I cannot help you with anything else, please move. @night cloak

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@shadow ore go with TGB.

shadow ore
#

its chinese again and again

tidal warren
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@fallen dawn what seems to be the issue?

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@shadow ore can you send a SS?

keen timber
#

Still i didn't get the update

tidal warren
#

@keen timber Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

keen timber
#

Will I get it but today

#

?

wraith brook
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.contact

glad harbor
#

I kept knocking the door still got no update

tidal warren
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Read what I wrote carefully. @keen timber

dim adder
#

Yes you’ll get it today only

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@keen timber

keen timber
#

@tidal warrenok

tidal warren
#

That is not confirmed, no need to spread misinformation or false hope. @dim adder

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We do not know 100% that it will get to everyone today.

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Anything could happen.

wraith brook
#

@keen timber we are not sure about that

dim adder
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Pubgm just tweeted that its being rolled out

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Chances are high

glad harbor
#

Hope it arrives my home next day 🙂 the update 0. 8.5

tidal warren
#

Yes, being rolled out, no specifics on when it's going to get to everyone.

wraith brook
#

@keen timber even I didn't get the update

shadow ore
#

ok so i deleted my temp files lets trying installing again @tidal warren

fallen dawn
#

@tidal warren türkish bro .

keen timber
#

@dim addercan u send a screenshot

tidal warren
#

Yes, try that. @shadow ore

dim adder
#

Of what @keen timber

fallen dawn
#

thanks

keen timber
#

@dim adder the tweet

tidal warren
shadow ore
#

@tidal warren it goes from downloaded 0 to 100 in just 5-6 secs??

tidal warren
#

Yes, the file itself is very small, the installation takes longer. @shadow ore

weary cosmos
night cloak
#

Do i have to download 1.5GB data when playing on emulator, its downloading something but no idea what size it is

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I need help

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my internet data is limited*'

keen timber
#

@night cloak yes u have to

night cloak
#

I am having big issues with the game

shadow ore
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@tidal warren its chinese

keen timber
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@shadow ore u got the update?

night cloak
#

Ok, i am out of data then

shadow ore
#

nope

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no update

tidal warren
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Take SS, please. @shadow ore

night cloak
#

@night cloak what issue?

shadow ore
night cloak
#

@night cloak I can't seem to find teammates that are actually worth playing with. Idk if it's because I don't have any friends though

tawdry barn
#

😩 .

night cloak
#

Whenever I try to befriend someone in the game, they kill me. I think my game is broken

shadow ore
#

@tidal warren

night cloak
#

@wraith brookdont tag the bot, u gon get banned

wraith brook
#

@night cloak qhy

night cloak
#

@wraith brook because that's how this server works

shadow ore
#

voice @tidal warren ???

tidal warren
#

Could you please stop using utility commands? They are not going to work for regular users anyway. @wraith brook

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@shadow ore another option is that 0.8.5 version for emulator is in Chinese. 🤔

wraith brook
#

@tidal warren when we use

tidal warren
#

You cannot use them. @wraith brook

keen timber
#

@tidal warren is the update in game or play store?

tidal warren
#

@keen timber in-game.

shadow ore
#

wtf i just used guest login i got the 87 mb update

night cloak
#

@tidal warrenwhat actually is in the update?

shadow ore
#

use guest login

#

ez update

tidal warren
#

Check out #news. @night cloak

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

night cloak
#

So basically things that I cannot afford

keen timber
#

I I got the update

stoic totem
#

Unable to update

wraith brook
#

@tidal warren why

tidal warren
#

@stoic totem Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions.

stoic totem
#

Update not received

tidal warren
#

Only staff can use them. @wraith brook

shadow ore
#

@tidal warren got the update

tidal warren
#

On emulator? Or your mobile device? @shadow ore

stoic totem
#

Mobile

shadow ore
#

@tidal warren on emulator but the overlay is chinese ]

tidal warren
#

Read up on what I wrote. @stoic totem

keen timber
#

Help me

glad harbor
#

Kitkat😂

tidal warren
#

Go to basics and change the language to English. @shadow ore

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Tap on the 3 vertical lines in the top.

glad harbor
#

Where's the update for us nepali is it come next day

keen timber
#

I updated the game , but it crashes goes back to the home screen

tidal warren
#

Then tap on the 3rd option. @shadow ore

wraith brook
#

@keen timber repair once

tidal warren
#

Restart your device. @keen timber

shadow ore
#

ok i got it but how do i change the emulator settings need to change DPI and resolution

#

ik that buts its all in chinese @glad harbor

night cloak
glad harbor
#

Oh

tidal warren
#

Have you changed the language? @shadow ore

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Change it to English.

keen timber
#

It's working finally

wraith brook
#

@night cloak I didn't face anything like that

night cloak
#

maybe only sometime or for some players

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
shadow ore
#

thanks man

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saved my life

#

now i can stream '

tidal warren
#

I do not understand why the emulator downloaded in Chinese. 🤔 But glad that it's resolved.

boreal dragon
#

i didn't get the update till now

tidal warren
#

@boreal dragon be patient please.

boreal dragon
#

@tidal warren lol how much bro

glad harbor
#

Scaredkat mod huge disappointment for me i have not played game its been 7 days

boreal dragon
#

@tidal warren my caln has 49 mamber all get the update

tidal warren
#

It is being rolled out to everyone.

#

Be patient.

shadow ore
#

@tidal warren what is the best rendering type from the options?? DirectX=??

tidal warren
#

For best settings for the TGB google around.

shadow ore
#

DirectX+??

glad harbor
#

I think pubgm uses opengl

shadow ore
#

i have a 4 core 8 thread CPU and 1050ti so i need the best settings possible

tidal warren
#

Well, I definitely cannot help you with that. Just google around. @shadow ore

shadow ore
#

yaa thanks bro

tidal warren
#

Read up on that. @shadow ore

pale cosmos
#

HEELO @lime juniper I AM eperiancing lag after this updatE......I Jumped on schol's rof at first but my game just lagged....help me

shadow ore
#

restart game if not then restart mobile

lime juniper
#

Hello, @pale cosmos!

Can you try to restart or repair the game?

pale cosmos
#

tried

#

i am using Emulator

#

ok does working soft now

#

graphics are REALASTIC / EXTREME / HD

#

thanks

night cloak
#

I found no lags in emu

lofty tinsel
#

I have 8.5 but there is no new events or items in shop ?!!!

weary cosmos
#

@lofty tinsel yes

spring void
#

Maybe they will come out sooner for limited time maybe?

night cloak
#

Til now. I haven't got the update

brisk rapids
#

Please tell me, when PUBG MOBILE LITE will be launched?

night cloak
#

@brisk rapids tencent already launched pubgm lite for android

glad harbor
#

But its not available for all country

#

They will later

night cloak
#

Its only available for android 4.0.3. or higher

#

But country doesnt matter

candid finch
#

i forgot to ask what was the update supposed to be?

#

discord said 147..ingame said 109

#

i downloaded a 87mb

#

and a YouTuber got 116mb

#

so wtf

#

??

wraith brook
#

@candid finch it's based on regions and devices . Most of us received 87 mb only

fallen stump
#

whats new with 80+mb

night cloak
#

@candid finch it probably depends on the device, so a bad to medium device will receive less while the high end will get more, this is just a theory ofc

wraith brook
#

@fallen stump main purpose was bug fixing

candid finch
#

@wraith brook @night cloak honestly idk

night cloak
#

Now if you don't have anymore questions please take this to #chat or #pubg-mobile

wraith brook
#

Avoid going off topic here please

tidal warren
#

iOS got 116MB, Android around 80MB.

#

The size varies depending on the device.

night cloak
#

That's what I was saying @wraith brook...

candid finch
#

👍@tidal warren

glad harbor
#

@tidal warren happy just got 87mb update and said to reatart i restart then says server not found error like that

halcyon rune
#

Honestly, can't u guys even make 1 update without messing up the servers and the game?

tidal warren
#

Fell free to ask that the customer support. @halcyon rune

storm flumeBOT
tidal warren
#

@glad harbor restart the game again, it should work fine.

glad harbor
#

And why got 87 its suppose to be 143 mb na

#

Anyway got some thing no matter how much mb

#

Thanks for the info 🙂👍

night cloak
#

Til now. I haven't got the update

blissful heath
#

read the pinned messages on this channel @night cloak

night cloak
#

the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. .

blissful heath
#

you can't do anything about that

#

you have to wait

spring void
#

So kindly wait more mods and admin can do nothing @night cloak

night cloak
#

We have answered your question and can not help any further, please take this to #pubg-mobile or #chat @night cloak

#

Opps

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
#

-_-

glad harbor
#

I dont even know what changes mod all is like same as it was before.
No events and nothing new is that events one will start after somedays

night cloak
#

@glad harbor they fixed a lot of bugs

spring void
#

Yes there are bug fixes and more please refer to #news

tidal warren
#

To answer your question about the size, it varies depending on the OS and the device. iOS got it for 116MB and Android around 80MB. @glad harbor

glad harbor
#

@night cloak yeah its suppose to be bugs fixes and optimization

wraith brook
glad harbor
#

What i need ans is that event one

blissful heath
#

emulators got it for 87MB

tidal warren
#

@glad harbor "- New outfit exclusive emotes.

  • Improved Daily sign-in rewards.
  • Crew members limit reduced to 6.
  • Packs open right after purchase.
    And more."
night cloak
#

Oop

spring void
#

Please take this chat to #chat @glad harbor

night cloak
#

@glad harbor we answered your question, if you dont need any further help, please move to #pubg-mobile

glad harbor
#

@tidal warren mod i was asking when it will show in game

tidal warren
#

Some of it already is in-game.

glad harbor
#

Oh ok i will see

#

But didnt find much

#

Thanks again for clarifying @tidal warren mod🙂

long sundial
#

@tidal warren got nothing in new update

spring void
#

See above and #news @long sundial

#

For further assisstance feel free to message here

long sundial
#

I see but there is no new update in-game man @spring void

wraith brook
#

@long sundial make sure you restart your game

spring void
#

Update is slowly rolling out to all please wait for it to arrive @long sundial 😁

long sundial
#

I got the update

tidal warren
#

Well then, what seems to be the issue? @long sundial

amber hedge
#

Merit fixed??

tidal warren
#

No, the bugged merit has not been fixed. @amber hedge

long sundial
#

I didn't see the new emote and improved daily rewards @tidal warren

tidal warren
#

The new emotes are tied to new outfits.

#

Improved daily rewards might come tomorrow.

amber hedge
#

Great work ...I love this update

long sundial
#

But also I can't see new outfits

amber hedge
#

Thank you

tidal warren
#

If I cannot help you in any other way, please move to a different channel. @amber hedge

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
#

@long sundial be patient, might start rolling out later today.

long sundial
#

Ok

night cloak
#

Need support asap

tidal warren
#

What seems to be the issue?

night cloak
#

When i shoot i am getting a Chinese thing on the aim button

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

night cloak
#

Sometimes the game goes full Chinese

tidal warren
#

Please, report it. @night cloak

night cloak
#

It happens evertime

tidal warren
#

You did download the game off of the official marketplace, correct? @night cloak

night cloak
#

Can't u directly contact support?

#

Ya

tidal warren
#

Well then, report it via the in-game report button or write them an email describing this issue.

night cloak
#

Also the game is lagging after the sanhok update. Many people face the lag issue.

tidal warren
#

Go ahead and include that as well.

night cloak
#

Ok but thier email?

tidal warren
#

Look up, there was a message my Machete. @night cloak

#

It is mentioned there.

night cloak
#

Ok

tidal warren
night cloak
#

Thanks

tight temple
#

When will the merit bug be repaired?

merry kite
#

That’s what I’m about to ask.

night cloak
#

We dont kniw

#

know*

merry kite
#

I just played earlier and my merit is still the same.

tight temple
#

@tidal warren any idea?

merry kite
#

Shouldn’t they fix this problem already?

night cloak
#

Trey will try to fix it in the next update, but they forgot about it in 0.8.5

dusty lynx
#

Hey. I got a ban, but I do not know why. Russian support did not answer me. How to find out what a ban for 10 years? I have never used cheats. The only thing I used, like many players, is octopus, to connect a joystick or to assign a firing button to the increase sound button. Perhaps this was the cause of the ban?

merry kite
#

That’s it.

night cloak
#

Yes that's bannable

merry kite
#

That’s how you got banned

#

10 years is too long lol

#

To be honest, in the time people may stop playing pubgm already.

tight temple
#

My friend bought royal pass and got banned the next day :(

night cloak
#

@dusty lynx did you use a gfx tool ?

dusty lynx
#

That sad/

#

@night cloak no

tight temple
#

Now hes unbanned but merit thingy dosent allow him to play squads

night cloak
dusty lynx
#

Anyway to unban?

night cloak
#

@dusty lynx you can be banned for using octopus so that's probably why

dusty lynx
#

Tnx to all

night cloak
#

Np

#

Np

bronze lodge
#

Will these guys ever fix the merit issue

night cloak
#

It should be fixed after 0.8.5 update @bronze lodge

tight temple
#

Just wanted to ask as the merit isnt increasing....is it even not decreasing?

bronze lodge
#

@night cloak...It should😤

spring void
#

The merit issue is still not fixed it will be fixed later until then please not ask when will it be fixed because mods dont get to know update dates @tight temple

tight temple
#

I didnt ask for the date

#

M just askig is the merit decreasing? Or is that even bugged

spring void
#

Dont worry a mod will come soon and help

tight temple
#

Kay thx

tidal warren
#

What seems to be the issue?

#

We do not know when the merit bug will get fixed. @tight temple

#

No specific time was mentioned.

dapper niche
frosty thorn
#

Can anyone help me?

spring void
#

@frosty thorn what seems to be the issue?

wraith brook
#

@dapper niche check your server

dapper niche
#

How

frosty thorn
#

Yeah.. acctully after today update I'm in gold why..before update I'm in daimond 3 but why in gold after update today?

dapper niche
#

Im playing on aisa

next bronze
#

When is the beta rewards sent out to testers

wraith brook
#

@dapper niche @frosty thorn your server might have been changed . Go back to your server which you played earlier

dapper niche
#

No i cheacked too

tidal warren
#

It is not even confirmed that there will be rewards, you will have to wait and see. @next bronze

next bronze
#

O ok

wraith brook
#

@frosty thorn @dapper niche also if you play different methods like duo or squad the ranking will be diff

dapper niche
#

I got rankpoints also

frosty thorn
#

I'm playing on Asia from India so..but still now I minimise the game & telling you guys...why it's happening..it's not happening with everyone my friend still in there leauges like crown, ace etc..but I'm in gold...wtf..please help..what can I do

vast star
#

wow the game is super laggy even before , after the update

spring void
#

Please wait for a mod or admin to arrive in case it seems to be a bug please contact the in game customer care support

dapper niche
#

I am doing everything like how i used to do before i entered ace

tidal warren
#

@dapper niche I think the server ranking only shows top 500 players.

frosty thorn
#

No I'm in daimond in squad..I know what u said ...but it's I mean in gold..it's did'nt happen with everyone only me what he....

vast star
#

is anyone's game is so laggy after the update..??

dapper niche
#

Really wow that sucks

tidal warren
#

If you would like to check out your rating overall access it through stats. @dapper niche

wraith brook
#

@dapper niche @frosty thorn did you play on duo and squad . If so then remember that there rankings will be different

dapper niche
#

Nope

wraith brook
wind frost
frosty thorn
#

My kills wins, leauge...everything has been changed why...my kills was around 2k before & many others was much more..but now my leauge, kills, wins everything has changed after update why..it's did'nt happend with my friends I just changed the server but it's still showing
..please help

dapper niche
#

Ik that stupid bug @wind frost

#

So annoying

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

wind frost
#

And when you restart the game it will say you were killed last round

tidal warren
#

@wind frost We do not have the insight into the inner workings of the dev team; therefore, I cannot tell you when this issue is going to get fixed. Just make sure that you report it.

dapper niche
#

I just press the back botton on my phone and press exit match @wind frost

tidal warren
#

@dapper niche have you restarted the app?

dapper niche
#

Yeah

tidal warren
#

Also, try to repair the client.

#

Are you on the newest 0.8.5 version? @dapper niche

dapper niche
#

I even went down to crown III and came back but its still the same

#

Yeah i download it

#

Updated*

frosty thorn
#

@tidal warren please help me I'm already reported for this in game...please help

tidal warren
#

You can access your ratings through "Rankings", so check on there. @dapper niche

dapper niche
#

K

frosty thorn
#

@tidal warren can anyone help ?

sage breach
#

Hello any mod there?

tidal warren
#

What seems to be the issue?

sage breach
#

My merit is not increasing

frosty thorn
#

Ignoring nice

tidal warren
#

Excuse me? I asked, what seems to be the issue? @frosty thorn

#

@sage breach yes, that is a well known issue, has not been fixed with the 0.8.5 update.

frosty thorn
#

@tidal warrenYeah.. acctully after today update I'm in gold why..before update I'm in daimond 3 but why in gold after update today?

zenith crown
#

Oh finally i had updated to 0.8.5

sage breach
#

When it will be fixed

frosty thorn
#

@tidal warrenMy kills wins, leauge...everything has been changed why...my kills was around 2k before & many others was much more..but now my leauge, kills, wins everything has changed after update why..it's did'nt happend with my friends I just changed the server but it's still showing
..please help

tidal warren
#

That is not possible, make sure you are looking at the correct server. @frosty thorn

sage breach
#

Im having many issues

tidal warren
#

Nobody knows when the merit bug will be fixed. We do not have an insight into the workings of the dev team.

sage breach
#

Please help brother

zenith crown
#

@sage breach lol she is a girl

tidal warren
#

I cannot help you in any way. @sage breach

sage breach
#

You can let the devlopers know about it

tidal warren
#

The developers are already aware of the merit bug. @sage breach

vocal minnow
#

Can I help Mr.Moderator? @tidal warren

gaunt acorn
#

Hii

night cloak
#

Hi

tidal warren
#

If you find any more bugs, report them via the report button.

#

@gaunt acorn what is the issue?

frosty thorn
#

Owao..my kills around 2k before today update leauge I'm in daimond 3 before, wins 30+ around....but now after update today it's showing leauge in gold...everything have changed....everything....headshot ratio kills ratio..etc..why..it's not happening with everyone my friends still in there leauge or whatever they in before..but why it's happened to me?

tidal warren
#

@vocal minnow I do not understand why you are asking me.

#

@frosty thorn I am telling you that is impossible, make sure you are looking at the correct server.

vocal minnow
#

@tidal warren pinned messages, ain't allowed to interupt

gaunt acorn
tidal warren
#

@vocal minnow there is no help necessary, I am here right now. If you see that I'm not keeping up then sure.

frosty thorn
vocal minnow
#

@tidal warren Aye

frosty thorn
#

Chek pics @tidal warren my friends are still in there rank..but mind everything changed why

tidal warren
#

@frosty thorn what is the main server you play on?

frosty thorn
#

I'm playing on Asia before since I start

tidal warren
#

You are looking at EU, switch it to Asia. -_______-

#

As I had said before, make sure you are looking at the correct server! @frosty thorn

frosty thorn
#

So.ah! I mean should I do to solve it @tidal warren

#

What should I do?

tidal warren
#

Easily, switch the server to Asia.

#

It is one of the options.

mild socket
#

PubG mobile please introduce costumes like Indian Kurtas for our festivities are about to start

frosty thorn
#

Okay let's see😔

tidal warren
#

You see that? Just tap on it to change the server.

gaunt acorn
#

Okk

frosty thorn
#

Okk god please help it..after realy hard play I reach daimond bcz I'm a rusher so..😔

tidal warren
#

You are looking at the wrong stats, your rank is still the same!

#

You have to look at the stats for the Asian server.

frosty thorn
#

Owo @tidal warren thanx it's fixed....thanx bro..I did'nt see ...thanx agian @tidal warren

tidal warren
#

Which can be done by changing the option from Europe to Asia.

#

It was never broken in the first place.

spring birch
#

The game is crashing mid game:(

vast star
#

same here @spring birch

spring birch
#

Crashed mid fight and got me killed

remote summit
#

After update notch issue on pocophone f1 still persist. Please help.

tidal warren
#

Have you tried to repair the client? @spring birch

spring birch
#

No will try most of my friends having the same issue as well

lilac lily
#

hello
can anyone help me
im using a PC emulator for the game. it used to be so that whenever i hold my right mouse button the gun scopes in and when i release it, it scopes out
i just opened the game after not playing after a bit
and the aiming is now done by toggling
and i cant find any options to make it back into hold to aim
can i fix this?

tidal warren
#

I do not think that there is an option to change that. I just tried and the key for scoping in is "ctrl", did not manage to change it to right mouse button. You try to change it, just tap on the key layout, should be on the right side. @lilac lily

molten zinc
#

after update i click on shop amd then i get back to my home screem

#

happend thrice

tidal warren
#

Try to repair the client. @molten zinc

molten zinc
#

Ok

night cloak
#

I lost 45 points

#

they killed me and my teammate

#

please do something not to lose points if you die because of a teammate

#

Report player as griefing ig @night cloak

spring void
#

Please forward suggestions to support @night cloak

night cloak
#

and you should give them bann immediately

radiant glen
#

I have an issue where after the sign in page it returns to my phone home screen

night cloak
#

I am not staff, just helping you

#

And discord staff can't ban people from game

radiant glen
#

And says pubg mobile has stopped

lime juniper
#

What device are you using, @radiant glen?

radiant glen
#

Lenovo k3 notes

#

Note*

#

Android 6.0

night cloak
#

@lime juniper my merit is still can't increase what will i do I am tired to play solo

lime juniper
#

Does your variant have 2 GB of RAM, @radiant glen?

radiant glen
#

Yea

#

It's after the 88 Mb update

#

Before that I have played yesterday night it worked fine

night cloak
#

@night cloak i try since 1month

candid finch
#

😂 updates trash

#

everyone complaining about how lag actually has gotten worse

lime juniper
#

The developers are working on correcting the issue, @night cloak. Please wait patiently until it has been corrected. You can still play solo matches. You could consider this as a lesson. Killing team players or being banned for illegal activities should be avoided.

#

You should try to repair or reinstall the game, @radiant glen. If this does not help, a future update may solve it. However, be advised that 2 GB is the minimum requirement. As the game is being updated with more resource-demanding features, 2 GB of RAM will not be enough in the long run. Ensure that you have enough available RAM and clear any unnecessary background applications.

night cloak
#

But I have already baned for 1 month and after this fuc*ing meri @lime juniper

lime juniper
#

Please avoid discussions here, @candid finch.

#

Be glad that the account suspension was not permanent, @night cloak.

night cloak
#

Please tell me some tricks

lime juniper
#

We have no such information for you.

night cloak
#

Like private room and kill my team team members @lime juniper

lime juniper
#

That has been patched, @night cloak.

radiant glen
#

Thanks will try the repair for now...and then the reinstall

#

Thanks for the info

night cloak
#

How maney time before? @lime juniper

lime juniper
#

We do not know, @night cloak. Please be patient.

night cloak
#

I have one question I ask u in DM? As a friend 😃 @lime juniper

lime juniper
#

Feel free to, @night cloak.

night cloak
#

I have already sent u dm please read it

#

@lime juniper

#

And tell me bro

lime juniper
#

Dyno has replied, @night cloak.

muted plank
#

So whats new in this new update ? What ,,outfits,,

lime juniper
#

You should stick to English here, @open hatch. We can understand you.

#

Please refer to #news, @muted plank.

muted plank
#

It only says new outfits and emotes

night cloak
#

I have one doubt, can we use already used name?

#

@lime juniper thank you very much for your help sir I am gland for this😍

lime juniper
#

No, @night cloak.

night cloak
#

Ok ty

lime juniper
#

Nothing to thank for, @night cloak. Should there ever be anything else, do not hesitate to let us know.

night cloak
#

😌😌

muted plank
#

I only want to know what new emotes and outfits are available

fathom sparrow
#

@lime juniper bro will you help me

lime juniper
#

What is it, @fathom sparrow?

fathom sparrow
#

Actually my merit is not increasing

radiant glen
#

Thanks @lime juniper it worked game is working

lime juniper
#

Good to hear, @radiant glen!

night cloak
#

Same for clan?

lime juniper
#

Correct, @night cloak.

#

This is a known issue which is being worked on, @fathom sparrow.

fathom sparrow
#

So?

lime juniper
#

You will have to wait patiently until the issue has been corrected, @fathom sparrow.

#

You will surely find another name, @night cloak!

night cloak
#

Is it possible to change Gmail linked with the account, unfortunately I have linked my official Gmail to my account

fathom sparrow
#

But how much time

lime juniper
#

That is unfortunately not possible, @night cloak. However, you could try to contact customer support via the game settings. Maybe they can help you.

fathom sparrow
#

My rp will be waste and my tire

lime juniper
#

We do not have any information regarding that, @fathom sparrow. Please wait patiently.

night cloak
#

Okie, I will contact them then. Hope I can change Gmail so I can use game logo on my gmail

fathom sparrow
#

@lime juniper thanks

static beacon
#

Not fixing bugs

lime juniper
#

There is nothing we can do about that here, @static beacon.

static beacon
#

I understand. This is the fault of the developers. They did not correct the error of departure from the match during the start of the battle.

lime juniper
storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

feral sandal
#

can we get bugs fixing update?

lime juniper
#

The developers are working on this.

feral sandal
#

before this update i used to get 16mb android update once when opening pubgm ,now i get twice

lime juniper
#

Just update it twice, then!

feral sandal
#

each and every time ..

#

thats one hell of a support

lime juniper
feral sandal
#

good day

#

btw are you bot @lime juniper

lime juniper
#

Fortunately not.

feral sandal
#

ah

#

👍

candid finch
#

bape x bugs

tidal warren
#

Can I help you in any way? @candid finch

#

This support channel is meant for questions, not random statements.

night cloak
#

Can I use special character like "u" in my name?

#

Î

lime juniper
#

You could try, @night cloak. The only way to be completely sure.

night cloak
#

Ok

#

Worked

#

hello, why does mic doesn't work sometimes in emulator?

tidal warren
#

@night cloak yes, many users are facing mic issues. Usually restarting the game helps.

#

This issue is common with mobile devices as well.

night cloak
#

Mine doesn't work after restart also

#

until the match endfs

#

ends*

tidal warren
#

Yes, as I said, it is quite common. Something that cannot be fixed from the user's side, we will have to wait for the devs to fix it. @night cloak

candid finch
#

is the devs working on the bug fixes?

night cloak
#

please make devs aware of it.

tidal warren
#

We do not have an insight into the inner workings of the dev team, so we do not know exactly what they are working on.

#

@night cloak don't forget to raise awareness as well, feel free to report it via the in-game report button or by sending them an email.

storm flumeBOT
candid finch
#

oof.. okay than

night cloak
#

okayy.

#

will do it

tidal warren
#

I do not want to provide you fake information, but most likely yes. @candid finch

night cloak
#

rest everything is fine but mic issue is very absurd though

candid finch
#

@tidal warren 👍

tidal warren
#

Yes, it is frustrating. The only thing we can do is wait now and hope that the mic bug disappears with the next update.

night cloak
#

fingers crossed

teal wave
#

can we have two accounts for pubgm like one account is linked with fb and other with twitter ?

bronze musk
tidal warren
#

Yes, I would say it could work. I have not heard of anyone trying it out. @teal wave

#

@bronze musk have you rebooted your phone?

teal wave
#

hmm ok thanks 😎

bronze musk
#

Rebooted?

tidal warren
#

Tell your friend to repair the client. @jagged fiber

#

@bronze musk power it off and turn it on again.

#

Your phone, not pubgm.

bronze musk
#

Yea multiple times

tidal warren
#

Have you tried to tap on the "Repair" option?

bronze musk
#

Uhm where is the repair option?

jagged fiber
#

Login page

bronze musk
#

Everything when I try to login in I get that message

#

Can’t press any button

tidal warren
#

What OS are you on?

#

Android or iOS?

bronze musk
#

iOS

tidal warren
#

Have you tried to switch in between connections?

#

From WiFi to data and vice versa?

bronze musk
#

Let me try.

#

Nop doesn't work @tidal warren

tidal warren
#

In that case, I think reinstalling is the only option.

bronze musk
#

Alright, thanks for helping.

tidal warren
#

No problem.

#

Let me know if that fixed it. @bronze musk

bronze musk
#

Alright.

left oasis
#

i didnt got update yet all my friends got why the hell it happening every single time

lime juniper
#

Not everyone receives the update at the same time, @left oasis. You should receive it during the day.

left oasis
#

oh okay

wraith brook
#

@left oasis make sure you restart your game

#

@left oasis being the game running in background doesn't gives update

jagged fiber
#

@lime juniper didn't help

lime juniper
#

Have you tried to reinstall the game, @jagged fiber?

jagged fiber
#

nah, helped...... (he said... few sec ago)

lime juniper
#

So the issue is solved, @jagged fiber?

jagged fiber
#

yea

lime juniper
#

Good to hear!

tough lily
#

I am following myself

#

Lol

open oracle
#

Even after the update, game lags,wh

lime juniper
#

That one was funny, @tough lily. Feel free to report it!

#

The developers are working on optimizing the game, @open oracle.

wraith brook
tough lily
#

What about this

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

Please, same applies, report it. @tough lily

wraith brook
#

@tough lily hmmm another bug

tough lily
wraith brook
#

@tough lily Report

bronze musk
#

@tidal warren It work thanks

wraith brook
#

@flint brook Please avoid using abusive language

tidal warren
#

@bronze musk oh, good to know. blobthumbsup

wraith brook
#

@tidal warren why spooky speaking bad words

tidal warren
#

No need to worry about that user, he has been dealt with accordingly. @wraith brook

wraith brook
#

@tidal warren ok

dreamy topaz
#

Hi

#

I need Help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

dreamy topaz
#

Help

tidal warren
#

What is the issue? @dreamy topaz

dreamy topaz
#

I have Make the Wepon Master thing on PubG Mobile

tidal warren
#

You can't seem to get the title?

dreamy topaz
#

Can u pls just help me?

tidal warren
#

What is your rank? @dreamy topaz

dreamy topaz
#

?

tidal warren
#

Bronze, Silver, Gold...

lime juniper
#

Please provide a screenshot of your in-game profile, @dreamy topaz.

dreamy topaz
#

With my Stats or Only with Name etc.?

lime juniper
#

When you click your profile picture located in the top-right corner of the main menu.

night cloak
#

My emulator is not starting

dreamy topaz
#

Can we just go to a Voice chat because I'm not really good in Writing English

night cloak
#

😅

lime juniper
#

Are you able to provide that screenshot, @dreamy topaz?

night cloak
#

😭

lime juniper
#

Do you get an error message, @night cloak?

night cloak
#

Not now

dreamy topaz
#

Yes but can we go to a Voice chat?

flint brook
#

Where is the tickety?

night cloak
#

Bec i am feeling sleepy

#

😴

lime juniper
#

We provide support through this channel, @dreamy topaz. Thank you for understanding.

tidal warren
#

What do you mean by "tickety"? @flint brook

cyan rampart
#

Can you atleast elaborate when does it freeze, @night cloak?

flint brook
#

Dont tag me

dreamy topaz
#

Can someone just take me to a Voicechat that I can Explain my Problem?

tidal warren
#

Try to write it out. @dreamy topaz

dreamy topaz
#

I can't I'm not really good in English

#

Can we not just go to a channel?

lime juniper
#

Your English seems perfectly fine, @dreamy topaz. You do not need to write when providing a screenshot of your in-game profile.

dreamy topaz
#

Ok

#

Wait a Second

night cloak
#

when we start to play... after the matching is over when in the loading screen that appears just before we enter to the waiting lobby... the game stop when loading is finished... no crash message or unfortunately stopped working message is show.. it just comes back to my mobile home screen....then we have to restart the game... and on restart it asks to wheather to enter match again.... this occurs randomly not always

tidal warren
#

Have you tried repairing the client? @night cloak

maiden dock
#

any one have a fix after this lastupdate my game crashes after the logging in page every time??

dreamy topaz
#

Here

#

And now?

tidal warren
#

@maiden dock same applies, try to repair the client.

left loom
storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

Please, report it. @left loom

night cloak
#

@maiden dock me too

dreamy topaz
#

Please can we go to a Voice channel I can't really explain it with my Wiring Skill

night cloak
#

@tidal warren no.. how to repair

tidal warren
#

@dreamy topaz so what is the issue? You cannot get the Weapon Master achievement?

dreamy topaz
#

Pls come To a Channel I can Better Explain it

night cloak
#

@tidal warren OK thanks bro let me try.... this actually does not happen always.. it just occurres randomly

dreamy topaz
#

@tidal warren can u come To a Duo channel that I can better explain it?

tidal warren
#

Hopefully, that helps you.

wraith brook
#

@left loom report that in game

dreamy topaz
#

@tidal warren no no just come It's more a Bug but a Problem to

#

5 Miniuts

uncut zealot
#

Argh

tidal warren
#

If it is a bug, then try to tap on the "repair" button. This is not a simple achievement to obtain, that is why it might take a few tries to get it. @dreamy topaz

uncut zealot
#

Argh

tidal warren
#

@uncut zealot what seems to be the issue?

uncut zealot
#

This game is wack now

dreamy topaz
#

...

tidal warren
#

@dreamy topaz I cannot VC at the moment.

dreamy topaz
#

Please just come it's Hard to explain for me

uncut zealot
#

Game is stuck on the ten cent loading screen

tidal warren
#

@uncut zealot are you on iPhone 7?

night cloak
#

@tidal warreno repaired the client 👍.. but I think it takes time for knowing wheather repairing Clint worked or not... because it occurs randomly

tidal warren
#

@night cloak yes, hopefully the issue has been solved.

night cloak
#

pubgm pubgchickendinner @tidal warren

uncut zealot
#

I’m on iphone6s

glad harbor
#

Mod my hope is really got destroyed asia server is only the one i can play but too high 😭

tidal warren
#

Getting stuck on the Tencent loading screen is a common issue for the iOS devices. @uncut zealot

#

Usually reinstalling the game fixes it.

night cloak
#

Why does my color preference reset itself?

tidal warren
#

What are you referring to? @night cloak

abstract thicket
#

anyone knows why i'm getting that ?

night cloak
#

@tidal warrenl i set my color preference to colorfull but every time after a while it resets to default

quaint kestrel
#

hello

#

guys

#

i have problem

#

any admin?

tidal warren
#

The style preference should not reset, it only does if the client is repaired. @night cloak

lime juniper
#

How may we be of assistance, @quaint kestrel?

quaint kestrel
#

Bruh

tidal warren
#

@abstract thicket has the TGB worked on your PC before? Did this come with the 0.8.5 update?

quaint kestrel
#

i just installed this 87mb update @lime juniper

lime juniper
#

Yes, @quaint kestrel?

abstract thicket
#

i was playing normally couple of days ago, also i didn't recieve any updates

quaint kestrel
#

and since i installed it my game crash before enter lobby

lime juniper
#

What device are you using, @quaint kestrel?

quaint kestrel
#

Samsung C7 pro

#

ram 4

tidal warren
#

Have you updated your Windows to the newest version? Has anything changed? @abstract thicket

quaint kestrel
#

android 8

lime juniper
#

Have you tried to repair or reinstall the game, @quaint kestrel?

quaint kestrel
#

yes

#

Same problem

abstract thicket
#

nothing changed at all, it's just that i was busy for a couple of days and now when i came back to play it gives me that

quaint kestrel
#

i reinstalled from google play @lime juniper

lime juniper
#

Try to keep the background applications to a minimum and ensure that you have enough RAM available, @quaint kestrel.

night cloak
#

@tidal warren but it does everytime

silent loom
#

Why can’t I open the game?

tidal warren
#

Have you tried restarting your PC and then opening up the app again? @abstract thicket

formal pewter
#

my game is not opening after the update

#

can anyone explain why

tidal warren
#

@night cloak try to repair the client.

night cloak
#

@tidal warren done that

abstract thicket
#

yeah i did but nothing changed

modest pivot
#

Where is IOS Update

quaint kestrel
#

@lime juniper it was Running well but since i updated the game its became like this

tidal warren
#

Well then, if it is bothering you so much try to reinstall the game. @night cloak

#

Maybe that will fix it.

silent loom
#

Why can’t I play the game

night cloak
#

Ok

lime juniper
#

A future update will hopefully optimize this, @quaint kestrel?

formal pewter
#

@silent loom what happened

quaint kestrel
#

Hope To. @lime juniper

dreamy topaz
#

Ok I'm Gonna try it to Wirte but my English Sucks so maybe some words will be Wrong Spelling...... so I have done the Weapon Master thing but After the Round I didn't get it but I Have done all Kills I needed so the Ar,Smg,Pumpgun,Meel Weapon etc. I have Look at my Achievements and I didn't got it but I have done it

tidal warren
#

Hello, the 0.8.5 has not gotten to all the users yet. It is being slowly rolled out across different OS and regions. Please be patient, we cannot offer any further support on this topic. No specific time is known to us when the update gets to everyone. If you are unable to play with your friends, it is due to both of you having 2 different versions. @modest pivot

silent loom
#

Game just crashes

quaint kestrel
#

Thanks for Helping.♥️ @lime juniper

lime juniper
#

Wish we could be of more assistance, @quaint kestrel.

formal pewter
#

@tidal warren the game is not opening after the update

tidal warren
#

As I had told you before, this achievement is quite tricky to obtain. Make sure you are playing a match in Platinum tier or above. Also, you have to get all of the kills within that one particular game. @dreamy topaz

silent loom
#

Why does the game just crash?

tidal warren
#

@formal pewter have you tried rebooting your device and then opening the game back up again?

formal pewter
#

@tidal warren not yet

tidal warren
#

Well then, try that.

formal pewter
#

@tidal warren ok let me try that

dreamy topaz
#

@tidal warren I Have Played on Platinum but after the Round end I didn't get The Weapon Master Achievement but I have done all Things

#

Idk but Maybe u can give me it if u have Contact with Tencent games or Something

tidal warren
#

@silent loom have you rebooted your device? Try that and then open the game back up again; also, try to repair the client.

#

@dreamy topaz if you feel like you should have rightfully obtained the title, feel free to write the customer support.

storm flumeBOT
tidal warren
#

However, I would advise you to try a couple more times, read the guide that I sent, follow the steps, and hopefully you should get it.

dreamy topaz
#

Äh okay I have done it Before I come jere

silent loom
#

How do you repair the client?

tidal warren
dreamy topaz
#

Bye

tidal warren
#

@dreamy topaz Keep in mind that you have to kill the enemies with that particular weapon, not just knock them.

#

Have a nice day. waveboyeanimated

silent loom
#

It doesn’t load that far

#

It goes to the ten cent logo then crashes

tidal warren
#

In that case, try to reinstall the game. @silent loom

silent loom
#

Maybe y’all shouldn’t of put out a bugged update

chilly sluice
formal pewter
#

@tidal warren still not working.It says update the game again

chilly sluice
#

What is this ? I already download 87

formal pewter
#

@chilly sluice i downloaded that thrice

#

gosh still not opening

tidal warren
#

Well then, you should try and reinstall the game. @formal pewter

#

If it is not even opening.

chilly sluice
#

I think this is like old 16mg

tidal warren
#

That's a 104MB update.

chilly sluice
#

Always when I open the game told me to download 16

#

In 0.8.0

tidal warren
#

Am not sure why you would get it twice.

formal pewter
#

@tidal warren should i clear the game data

chilly sluice
#

Twice ? Hundred times

tidal warren
#

Yes. @formal pewter

#

I was referring to this 0.8.5 update. @chilly sluice

#

Am not sure why it would need you to download it twice.

chilly sluice
#

I think it's a bug

silent loom
#

So does anyone know what’s going on?

tidal warren
#

What is you device btw? @silent loom

silent loom
#

iPhone 6 s

amber hedge
#

I have a question

tidal warren
#

It could be because of your device, I have seen other iPhone 6s users having similar issues.

#

Simply, the device isn't strong enough to run the game.

#

That is why it crashes.

amber hedge
#

PUBG Devs really working on merit bug fix or not??

silent loom
#

Really?

#

It was running before the update

lime juniper
#

They are, @amber hedge.

amber hedge
#

Okey waiting for next next next and next update 😭

spring void
#

@amber hedge it would soon be fixed please wait for it. Constant messages can unfortunately not make it faster