They do, you just have to wait. And the thing you were asking for is about the same answer you'd get from Kat
#questions
sturdy flame
dawn blaze
I've emailed and contacted them x10 times every day for the past 2 weeks, I never get a response
But thanks scaredykat
sturdy flame
Better if you calmed down on sending that many messages.
sturdy flame
Well... Play arcade squad?
dawn blaze
I can't play arcade squad either
sturdy flame
That's a phat L
dawn blaze
Not even duos
tidal warren
Please read FAQ 6.2 #481198147478224896 on how long it takes the customer support to reply. @dawn blaze
hasty sage
check your merit
sturdy flame
If you win ur matches you will be able to get more merit
dawn blaze
That's the bug I'm talking about
Doing single classic matches doesn't add merit
Scaredy already answered
sturdy flame
It should :/
tidal warren
Also, once the merit system is not bugged anymore, read FAQ 3.14 to make sure you know how to get it back up #481198147478224896. @dawn blaze
hasty sage
yeah, well you'll have to wait to october 9th
dawn blaze
Really!
night cloak
@tidal warren When will my colour OS will support notch support for pubgm in my realme 2?
glass badger
Pubgm Supports Just Copied Message to Create New Account .if I Got Banned😖
tidal warren
That is all up to the colour OS, you are knocking on the wrong door. @night cloak
@glass badger Sorry to hear that; however, it really seems to be the only option. Create a new account, and don't break the rules anymore.
night cloak
@dawn blaze that's tomorrow xD
strong jolt
stuck in loading so many time
scenic lintel
9th October update is that 103 MB is it 0.8.5
night cloak
@strong jolt try reinstalling the game
strong jolt
loading and loading
tidal warren
@scenic lintel yes, it will be the 0.8.5 update.
hasty sage
erase the data of game
night cloak
Delete pubg mobile and then install the game again
tidal warren
@strong jolt hello, yes, many users have reported this issue to us. If you get the chance to get in-game try to repair the client. If that fails to help, this issue might be connected to server connectivity, which cannot be fixed from the player's side.
tidal warren
Like I said, I am not in any way, shape or form connected to Color OS, you are asking a blind person for the directions to the nearest caffe. I cannot help you. Sorry. @night cloak
strong jolt
if i do repair and my setting will be reset?
tidal warren
@strong jolt No.
green bay
How can I remove my old Facebook account and add my new one to my main pubg account
tidal warren
Sensitivity and customized settings do not reset.
night cloak
🤔
tidal warren
@green bay At the moment, there is no way to unlink your account from FB.
night cloak
Need to contact support of my OS lmao
green bay
Do you know when that feature will be added?
tidal warren
Or just wait for the update of your OS. -_- @night cloak
@green bay Nothing is confirmed.
green bay
Thank you!
night cloak
@tidal warren K
hasty sage
the update includes performance improvement?
nothing referent appears in the announcement ...
fiery echo
Even when my friends are online it shows them offline (but shows them online in clan)
Fix. It pls
night cloak
@tidal warren I currently have OS 5.1 So 5.2 will support notch for pubgm i think. So it will be coming soon as this post says
fiery echo
Or tell me how to
hasty sage
@fiery echo I have the same problem too
tidal warren
Hello, that is to be expected since the 0.8.5 beta mainly focused on bug fixes and improved optimization. @hasty sage
hasty sage
ok thaks
tidal warren
Please, report it via the in-game report button. @fiery echo
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
tidal warren
@night cloak yes, as I have told you many times, this is up to your device's UI. Wait patiently for their update. 
fiery echo
Is using a gfx tool against the rules? @tidal warren
night cloak
😁
@fiery echo Gfx tool dev is saying that u will not get banned for using it with latest update
night cloak
Idk
tidal warren
Hello, yes, the usage of GFX tools is against their terms of service as well as the End User License Agreement. You can get your account suspended from 1 month up to 10 years. @fiery echo
amber hedge
Is tomorrow update gonna fix merit bug??
strong jolt
repired but did not working 😦
tidal warren
@strong jolt this is an issue connected with server connectivity issues. Many users have reported it, I am afraid the only option right now is to wait for tomorrow's update.
amber hedge
@tidal warren when they gonna fix the merit bug ??
strong jolt
@tidal warren OK. Thanks for help
tidal warren
@amber hedge we do not have an insight into the inner workings of the dev team. I do not want to keep fake promises. I personally cannot guarantee that it will get fixed.
amber hedge
Oh great....😭
carmine fern
Help
tidal warren
Yes? @carmine fern
carmine fern
I am playing on asia server and its lagging a lot
evertime i click something like my profile or shop it keeps loading
and last night also giving warning about ping issue
amber hedge
All server pings are high ..except Europe
tidal warren
Yes, sadly that is a well known problem. Many users are encountering very high latency as well. Let's hope it gets fixed with the next update. @carmine fern
carmine fern
@tidal warren ya also hopes the same we ( my squad mates ) lost a lot rating yesterday.
cyan rampart
Did you try clearing app cache?
trail swift
What d hell after. 15 mb update my pubg won't run good loading loading all time and because of that I have died many times result to many point less in my Ace . Please fix the problem asap
night cloak
The new update is going to fix a lot of problems. You just have to wait
pale cosmos
@lime juniper I need the new pubgm logo for my video thumbnail how do i get it
trail swift
But why u gave this 15 mb update to us which make us very lag and point less us
lime juniper
@pale cosmos:
https://cdn.discordapp.com/attachments/481203755631509526/498824760910675968/SpookyAF5.png
pale cosmos
@lime juniper than you
spring void
@trail swift update is never made to worse our experience the devs will soon fix the problems
pale cosmos
one problem is when you open clan / my rank then it shows ur rank but the exit option isn't there @lime juniper
ok am goin sleep byyyyyyy
cyan rampart
Asia server?
trail swift
Yes all server same for me
cyan rampart
It is very hectic today. Pings are unsually high as well. It'll hopefully get fixed tomorrow in the update.
Then it is your internet.
zinc acorn
Got it
glass badger
@tidal warren Then What about My All Stuffs and Friends and specially Rp Purchased
tidal warren
Is this about the merit bug? @glass badger
glass badger
@tidal warren No I Got Banned for using Octopus but when The system was launched The Ban Period was 30 days But Now I Got permamemt Ban I contact to Pubg I sended 20 mails And In each And every Reply They Just Copy and paste same Thing
tidal warren
I am sorry to hear that, sadly, there is nothing that can be done. You got your response from the customer support.
glass badger
I Have Done an Oath if Pubg Will Not Unban or reduce band period to 120 days I Am Not gonna Play this Shityy Game Anymorw
tidal warren
That is up to you. @glass badger
glass badger
@tidal warren Thankyou But I Know No one Can Understand My feeling Here
night cloak
& when I try to rejoin, game loads till main menu when I click for rejoin
glass badger
Everyone is saying to create a New account
night cloak
it says, connection lost etc
tidal warren
If I cannot help you in any other way, please move to a different channel that is designated for chatter. @glass badger
glass badger
@tidal warren Am Sorry sir
tidal warren
@night cloak hello, yes, many users have encountered this issue.
tardy brook
@night cloak there's a bug going on with Asia server, people are being kicked out randomly, please report it when it happens again it has happened to my teammates too
tidal warren
Don't be sorry to me, be sorry to yourself for using a 3rd party app and thus breaking the rules. @glass badger
tardy brook
Oh wow it's happening to other servers now damn
tidal warren
@night cloak it has to be connected to server connectivity issues. Hopefully, the upcoming update will somehow help and fix these problems.
night cloak
meh, this sucks so bad.
glass badger
@tidal warren Yup But At 1st Mistake They Should Give Us a Chance for banning 120 days And seriously ni didn't read That Point of Tos
tidal warren
The update should come tomorrow. Fingers crossed it gets solved. @night cloak
night cloak
I gotta wait for my squad to finish their match.
yeah, i also hope the same.
thanks you both btw, @glass badger & @tidal warren, I thought I was the only one.
tidal warren
Nope, it is quite common.
glass badger
Thnks
median moth
@night cloak i got kicked out my match three times this week.
median moth
Me too
night cloak
when, I just got kicked now
i sent a message right away
let's hope they will fix it tomorrow!
Anyone else here still experiencing audio issues in duo's or squads ? Whenever i go into a duo or squad it often kicks me out and tells me to enter match again after which I can't hear anybody
kind drift
@night cloak there's an update tomorrow , please have patience , if the bugs still appear , report them
night cloak
I mistakenly linked my guest account with game center. Is there anyway to undo it?
Will deleting that account & linking same game center account to link another account works?
sullen palm
Room id 53702 pass 1234
spring void
@sullen palm this is a plave for support if you dont want support kindly move to other relevant section
night dawn
What is the timing for update on 9th?
weak hedge
Will the voice chat problem be fixed
rigid nymph
@night dawn if it's not written then no specific time i guess
night dawn
Ok
rigid nymph
@weak hedge most of the bugs will be fixed probably
wispy matrix
will the lag problem for low end devices be solved? my game always lag in close range combat after 0.8.0 update
@half kayak
half kayak
Pretty sure it will, if not, then 9.0 will fix it.
wispy matrix
ok thnx
night cloak
When is the update for iPhone?
glad harbor
ebon nacelle
@half kayak so is 0.8.5 being released tomorrow? One mod told me it wasn't but then there's this^^ lol
ebon nacelle
It doesn't say anything about 0.8.5? lol that's why I was asking
half kayak
Well that is 0.8.5
ebon nacelle
Aw alright thanks 👌
twilit widget
O.8 5 update via in game update or via google play ?
verbal falcon
cloud matrix
Why do twitter profile pictures come in low quality unlike FB profile pictures. Just a question.
tidal warren
I personally haven’t noticed that big of a difference. 🤔
worldly elm
When arw they fixing the merit bug?😥
candid finch
my friend couldnt free look.. he restarted the game come back and was tpp in fpp
wtf is this
kind drift
That occurred once , a restart again may solve problem , so nothing serious , but report in-game @candid finch
candid finch
did report it
but honestly reporting doesnt do anything.. reported car bug v0. 5..its still in the game.. soo 🤦 
kind drift
@candid finch a single report can't do anything , try sending a report at
PUBGMOBILE_CS@tencentgames.com
Probably they'll record it...
kind otter
Why are they releasing useless content instead of fixing game breaking issues? When will they fix the lag in this game? It's terrible. Why do the developers continue to ignore the players pleas to fix the lag issues? #fixPUBGmobile
kind drift
@kind otter there's an update today , please have some patience , let's see if this update gives a lag reduce... Stay calm
thorn hollow
Really?? Nothing about the merit bug
kind otter
I've seen the contents of this update, and lag fix is not one of them
Just more useless content to line their wallets
kind drift
They do many changes that they won't mention in the change log , wait for a fix
candid finch
@kind otter i agree with you
this update probably just going to bring more bugs
as usual
kind otter
You would think that with lag being a HUGE issue for the majority of the player base, it would be at the top of their list, and they wouldn't hide the fact they fixed it if they did. Fix it and tell us it's fixed, simple.
Thank you for your patience with me @kind drift, I'm just tired of waiting for them to fix the main problem with their game, it's disappointing to say the least
Please understand that I'm only passionate about this because I love the game
kind drift
Yea , ik how it feels , but let's hope the update fix some of the major issues
If you've completed your queries please move to #chat or #pubg-mobile 🙂
tender zephyr
We dont need any new content in update...just fix random crashes, lag and other bugs that came with 0.8
tender zephyr
0.8 is unplayable...ive gone down to platinum cos of it...
Crashes at waiting area, crashes when u land, crashes anytime it likes in battle
tender zephyr
If u get shot at once, u lag for like 15 secs and when its done u see urself dead
night cloak
@tender zephyr🤣🤣
kind drift
@night cloak update comes on 9th , but no exact time yet...
kind drift
@night cloak #481206696912486420 for hindi please 🙂
kind drift
Please move to #481206696912486420 for hindi
To get hindi role go to #482111832669159445 and click "H" @night cloak
night cloak
Ohhk so u r not India Yor N?
kind drift
Y
night cloak
@candid finch When that happens just look in your scope and look out
Ohhk to Bhai ese bolo Na. Muje aapse personal me bat karni ho to kese karu? @kind drift
kind drift
@night cloak Don't chat here this is a support channel , please move to #481206696912486420 channel or you get muted
candid finch
@night cloak i said so much 😂 youll need to specify.. the tpp in fpp thing?
covert hound
@night cloak why you pretending to be a lights out member?
visual surge
Depends on what caused you to be banned
Probably tripped the anti cheat or something
slate brook
I tossed a grenade and it hit the side of the window and it killed me
olive saffron
Not sure if it is already being addressed, but my whole crew is having mic problems. In game, my teammates can be heard, and then all of a sudden, they cannot or I cannot hear them.
It happens frequently
sleek plinth
Yes its happening to me aswel
tight temple
slate brook
I didn't even get banned for blowing up a teammate and when I acidintly killing myself I get a 10 year ban
twilit widget
Can someone explain to the title sharpshooter ? Because i kill 3 enemies in a raw with headshot and they are away from me more than 50m and i didn't get the title
I play solo classic match and im in plat
tidal warren
Hello, many users have attempted to get this title, usually it takes a few tries. @twilit widget
I know of many who got it on their 3rd try.
twilit widget
@tidal warren can u explain to me ? I don't understand thaamt part " without missing a single shot " it means from the first shot i need to kill him?
twilit widget
@tidal warren okay bro thanks
tidal warren
No problem.
"Without missing a single shot, kill 3 enemies 50 meters away in a row by headshot, while in a Solo Classic match in Platinum tier or above."
Also, forgot to mention to use the "Enemies ahead" call out to measure the distance. @twilit widget
Just to be 100% sure.
gray parcel
Hey guys
Can you help me with one thing
Wen I am starting a mach I am always late
I get kick out of the plane
tidal warren
Hello, have you tried repairing the client?
twilit widget
@tidal warren yes i did it to measure the distance, " without missing a single shot " that part i don't understand much
Missing it means shot in the air or it means shot in the enemy without killing him
tidal warren
@gray parcel
twilit widget
Sorry for my english
gray parcel
Give me a second
twilit widget
Without missing a single shot has two meanings
tidal warren
@twilit widget You have to kill them with clean headshots without missing a shot, this means if you accidentally miss it will not count.
You can shoot multiple times and aim for the head, just don't miss.
gray parcel
Do I need to sign in
tidal warren
You will have to log out.
gray parcel
Sorry I am new to pubg
tidal warren
And after the client is repair you just sign back in.
It's ok, nothing to be sorry about, go into the settings, there should be an option to "Log Out". @gray parcel
gray parcel
Wen I click the repair butten I see this
tidal warren
Is the picture not loading?
gray parcel
tidal warren
You want to connect your account to Twitter?
tidal warren
If repairing does not help, your issue is probably tied in with server connectivity problems. Let's hope the upcoming 0.8.5 update fixes such issues. @gray parcel
twilit widget
@tidal warren thanks bro ❤
potent latch
why i cant open the game? it keeps saying pubg mobile has stopped working
weary crane
When does the update come out that they announced yesterday.
night cloak
It loads halfway but than just stops
weary crane
@night cloak restart ur whole game.
tidal warren
Does it say "is not respoding"? @potent latch
night cloak
It makes me stuck on the loading screen
@tidal warren I’m stuck on the loading screen
weary crane
Restart ur whole PUBGM game and than open it up again and then tell us what happens
tidal warren
Try to repair your client as well. @night cloak
night cloak
?
tidal warren
Btw, are you on iPhone 7 plus?
night cloak
Wdym client
tidal warren
@night cloak
tidal warren
Because this seems to be a common issue on iOS.
potent latch
yes @tidal warren
night cloak
I’m using the same phone as sixless
weary crane
And that is why I said restart ur whole game and open it up again @night cloak
tidal warren
Reboot your device. @night cloak
weary crane
Ok well it is most likely the phone than.
night cloak
How do I reboot it
tidal warren
Also, try to switch in between connections.
night cloak
?
weary crane
Um
tidal warren
Power it off and switch it on again. @night cloak
night cloak
Ok
tidal warren
Or restart it.
night cloak
If that doesn’t work?
weary crane
Do u get that when u try to restart ur whole device.
night cloak
Yeh
tidal warren
Switch in between connections. Also, could you show what the screen is stuck on?
Is it stuck on "Tencent Gaming"?
weary crane
Ok well do that and then turn it back on and see what happens with the game then.
night cloak
No
It’s stuck on the loading screen
Like when it loads up and goes really fast
Before u hit the lobby
tidal warren
Go ahead restart the device.
tidal warren
If that does not work, come back.
weary crane
Yeah restart ur device
night cloak
Can I post it off
weary crane
What
tidal warren
weary crane
Ok cya soon
molten crown
Oh a call
hasty yoke
hello
can anyone help me
to unlink my game center
from pubg
i have linked my facebook
now i want to unlink the game center account
how can i do that
tidal warren
Hello, I think that it can be unlinked through the Game center itself. 🤔
There is no way to do it through PUBGM, that is for sure.
Or maybe you could try to turn the Game center off.
But I do not think that would unlink it.
hasty yoke
so there's no way to unlink from pubg itself ?
tidal warren
There is no way to unlink accounts from PUBGM, correct.
hasty yoke
can developers do these ? i mean unlink game center from my pubg account
tidal warren
Hopefully, that will be a new feature added soon.
Currently, there is no option to do so.
Contacting the customer support would not help.
hasty yoke
so i need to wait until these feature gets added ?
tidal warren
Why exactly do you wish to unlink it?
hasty yoke
i dont want to update profile on my facebook which i can use as an pubg profile avatar and second thing i can't update profile in game center so i wish to unlink it and link my twitter instead...
tidal warren
Oh, so when you are within the game settings it does not give you the option to link it to twitter?
hasty yoke
no it doesn't give my option to link
bcoz i already link two of my account on 1 pubg id
tidal warren
Oh yes, true.
hasty yoke
1st was fb and 2nd was game center
tidal warren
Welll then, the only option is to wait.
tidal warren
There is a way to unlink Twitter, there is no way to unlink Game center sadly. 
hasty yoke
hope it gets added soon in next update
tidal warren
Yes, I hope so too.
cloud matrix
How to unlink twitter?
tidal warren
Within the Twitter settings.
tidal warren
There is no way to unlink FB.
cloud matrix
Oh
Because I don’t have a phone sooo
I’m pretty scared if Facebook thinks I’m a bot and locks me out ;-;
Also confused why twitter profile pictures are in low quality in game
But that’s for another time thank you
tidal warren
As long as you use your FB account for what it is meant to be used, you should not be worried. If you created a FB just so that you could link a 3rd party to it, it is understandable why FB would want to terminate such accounts.
cloud matrix
Makes sense
tidal warren
Yes, someone has asked about the quality difference between Twitter and FB, I myself have not noticed such a big difference. I would say it has to do with the resolution of said picture. But then again, the recommended pixel by pixel pfp measurements are quite similar, so who knows what is causing it.
tidal warren
So, if you log out, and try to log in through Twitter, does it still show your email?
tidal warren
Maybe repairing the client or reinstalling the game should make this pop up disappear.
If you have removed the app from Twitter.
night cloak
So the next update will optimize the game?
tidal warren
Hello, it is not stated in the #news; however, the 0.8.5 beta only focused on bug fixes and optimization, so that is automatically to be expected that the live version 0.8.5 update will do so as well.
tidal warren
Yes.
tidal warren
In that case, this must mean it is impossible to unlink then. It gets unlinked from Twitter's side, but not so much from the pubgm's side. @cloud matrix
tidal warren
We will have to wait until the devs make this feature available in-game.
Yes, I agree, it is a much needed addition.
cloud matrix
Okay thanks again good night
tidal warren
No problem, good night to you too. 
@cloud matrix
night cloak
Help
tidal warren
Hello, how can I help you? @night cloak
night cloak
tidal warren
Oh wow, are you using the official TGB emulator? @night cloak
night cloak
Yes
tidal warren
Is that prompt in your system's language? @night cloak
night cloak
No
night cloak
Yes
tidal warren
What is the "TP" icon?
night cloak
TenProtect
tidal warren
Is that an anti virus?
night cloak
I dont know
tidal warren
If so, please, turn it off during the duration of the TBG installation.
tidal warren
This is connected to that program you mentioned called TenProtect.
TenProtect does not mix with TGB.
tidal warren
I am telling you, it is TenProtect. That is why there is a window prompt even with the icon.
Try to disable whatever that program is.
Are you trying to use "anti-cheat" on the TGB?
night cloak
How
tidal warren
There, read that: https://www.reddit.com/r/MHOnline/comments/4qnyhg/how_do_i_remove_tenprotect_from_my_pc/ @night cloak
lilac compass
@spring void i lost it cozz i was signed in with guest
night cloak
Thanks
neat cloak
@tidal warren is there any discord for PUBGM Lite
tidal warren
Hello, I am personally not aware of any official PUBGM Lite servers. @neat cloak
I do not think there are any, since the game has only launched in a couple of countries- Philippines and Brazil. There is no need for a separate server as of now.
tidal warren
However, there is an official PUBGM Lite page, so you can go ahead and join that. It has around 50k members. https://www.facebook.com/groups/pubgmobilelite/?source_id=908555025972310 @neat cloak
neat cloak
Thx m8
tidal warren
Yes, the only reason why the pubgm lite news disappeared is due to lack of info. The game has only launched in a couple of countries, so there really is not much to inform players about. There is no point keeping unused channels.
night cloak
@tidal warren
tidal warren
Yes?
tidal warren
I honestly do not know how to help you.
night cloak
Fudgeee
night cloak
Im just gonna re download i dont care
tidal warren
Yes, try that.
@night cloak ok, you will have to install an additional language Chinese pack, just so that we can read that dialogue box. https://support.microsoft.com/en-us/help/14236/language-packs The language is missing, that is why this gibberish is showing up.
dim adder
But is that written in chinese?
dim adder
He’s just probably excited about the update
tidal warren
@dim adder there are 2 Chinese characters at the bottom saying "factory determination", so judging from this, I would say that the language that is missing is Chinese.
dim adder
I guessed that😅
tidal warren
Also, Tencent is Chinese, so it would make sense.
tidal warren
Ok, glad to hear.
night cloak
Wait i just got the blue screen of death
tidal warren
What Windows are you on? @night cloak
night cloak
Windows 10
tidal warren
So is the PC about to restart? @night cloak
tidal warren
https://www.drivereasy.com/knowledge/bad-pool-caller-blue-screen-error-windows-10-solved/ @night cloak
Read that.
I know very little about computers, so I might not be the best help for this.
tropic ravine
@night cloak What are the specs in your current rig?
tropic ravine
Can you send a picture of your TGB diagnosis?
tropic ravine
Have you been able to use TGB in the past?
night cloak
Whats tgb
tropic ravine
Tencent gaming buddy.
tropic ravine
The amount of available physical memory is concerning.
tropic ravine
I understand, but TGB emulates an an android OS. It actually needs 3.
TGB does. The mobile version has different requirements.
night cloak
So im not compatible
tropic ravine
TGB will not run if you do not have enough ram.
tropic ravine
Can you send a screen shot of your Diagnostic tool.
tropic ravine
Some of the ram is most likely used by other processes and the OS.
If you click on the 3 lined icon on the top right, you can navigate to the diagnosis button.
night cloak
tropic ravine
Does your processor support VT-X?
night cloak
Whats VTX
tropic ravine
It's a setting in bios that allows you to virtualize hardware. It helps accelerate VMs
night cloak
I have a dell inspiron 3520 i dont think so 😂
tropic ravine
Alright, are your drivers currently up-to-date?
night cloak
Checking now
tropic ravine
You can use a tool like Driver Easy to check your drivers
night cloak
Graphics driver is updated
tropic ravine
or Driver Booster
night cloak
All processors too
tropic ravine
Motherboard?
tropic ravine
night cloak
I had drivereasy but i uninstalled
tropic ravine
That's a software that Tencent recommends to check your drivers for TGB
Was it up to date in drivereasy?
night cloak
Im installing driver easy right now
tropic ravine
Okay.
tropic ravine
Please note that Driver Easy requires you to pay to automatically install drivers.
night cloak
Yeah
tropic ravine
But it allows you to install them manually for free.
night cloak
Scanning now
tropic ravine
Okay.
tropic ravine
Yeah, you prob need to update some of your outdated drivers.
night cloak
Its mostly intel 7 series
tropic ravine
Please keep in mind, with your specs, you will be getting poor performance with TGB.
tropic ravine
Update your direct x to the latest version. I can help you in about 15 min. Got to drive.
night cloak
Ok
tropic ravine
Do you have an antivirus?
@night cloak
Some anti-virus software will block the startup of TGB. please disable your anti-virus software and try again.
cedar galleon
why can't my friends update in 8.5 😦
weary cosmos
@cedar galleon wait
frail matrix
TGB boots the game, then i get a black screen. anyone have this as well?
inner notch
Is anyone having trouble to track player using audio? (Footsteps)
mortal bramble
My pubgm account linked with FB has been banned for unknown reason!! Please anyone help me to remove the ban on my account!!!
That too for 3650 days!!
😢 😥 😢 😭
hasty girder
I used octopus app for notch problem
mortal bramble
Yeah mee tooo
I used the app cause it felt better to use volume button than the ingame options!!
umbral breach
Is update rolled out yet?
shell holly
@umbral breach nope
umbral breach
Okay waiting
@hasty girder what does it do?
@cedar galleon u r premium bug adviser😂😂😂
pseudo fjord
@umbral breach it is an optimisation update
night cloak
ping will be fixed in upcoming update??
pseudo fjord
@night cloak ping depends on the server you are playing and the distance from your router if you use one otherwise ping will be just alright with this update
umbral breach
@pseudo fjord I'm asking about octopus app
night cloak
i play in asia before 3 days i was getting about 32 to 42 ping but now its more than 130
umbral breach
For notch devices what does octopus do?
night cloak
@umbral breach when u use octopus u can shoot with volume button and this will give u a advantage while others play with their hand.so,its wrong
umbral breach
Not very much needed by my end
pseudo fjord
@umbral breach octopus is a button mapping app in pubg ppl prefer using it for triggers although I personally find foil triggers do better job than that
night cloak
@pseudo fjord claw is more reliable then claw.u cant use them in public it feels embarassing 😃
*then foil triggers
jaunty cradle
I’m having a problem I can’t get into a party with my friend says we are on different versions but neither of us have an update how do I fix it
pseudo fjord
@night cloak I am not embarrassed recycling
night cloak
😃
@jaunty cradle next update will probably fix that and you can try repairing the client and clearing data
jaunty cradle
Okay
pseudo fjord
Guys here is a quick tip
You should clear cache memory that way performance of any game is much better
umbral breach
Charles u there?
brisk loom
what kind of new clothes are there for the pubg update
mortal bramble
Why using the octopus app is wrong? @night cloak
cedar galleon
yow sup
hey guys how about my account
i can't play in my account because its updated to 0.8.5 now. and i think im the only one updated cuz i can't find a match in any modes even in other server.
night cloak
@cedar galleon update will be rolled for everyone soon then maybe you can play , please have some patient😉
sick dew
Would we ever be able to play Arcade match in FPP mode or you added that button just for show?
abstract panther
Answer my questions pls
cedar galleon
what kind of matching time is this XD
night cloak
@abstract panther bug maybe probably fixed in next update
weary cosmos
@abstract panther 0.8.0 bug
sick dew
@night cloak are you from PUBG M support ? no, then pls dont try to reply if you dont have solid information 😃
haughty cypress
@sick dew aye, the guy was only giving his own theory, even had the word probably in it
sick dew
every single persone can say, in the future updates Maybe
even i know they will enable Maybe
there is reason im asking here, not to here from any random guy saying MAYBE
haughty cypress
Its an open support channel for everyone to help each other, not only mods
night cloak
@sick dew but I provide information that I know fpp arcade is also not added in the chinese version which is far ahead of global version then what do you think even developers didn't confirmed that when will they add it and what would you except than "maybe "
sick dew
and im not trying to fight, just saying pls it would be better if you let officials reply 😃
@night cloak im expecting some words from officials except random person saying MAYBE
haughty cypress
So you are saying anyone who isnt official is unfit to answer any questions relating to the game?
vital sluice
What's happening 😃let's not have off topic discussions here please
haughty cypress
@vital sluice guy above claims that anyone official is unfit to answer questions tho :/
sick dew
this is not #pubg-mobile , this channel is for PUBG M support, so people expect officials to reply not any random person saying MAYBE .
haughty cypress
Meh ill just leave
vital sluice
@sick dew. We as in discord staff, don't have much details about the upcoming updates or the future updates of the game ,if you want to contact the developers customer care ,use the following email.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
sick dew
oh ok thanks anyways 😃
rain wraith
@cedar galleon yup i can’t play duo too waiting 1 hour and nothing
cedar galleon
@rain wraith your account is also updated in 85?
torn vector
Good morning! Is Octopus a ban?
rain wraith
@cedar galleon no 0.8
night cloak
@torn vector as far as i know few players who were using octopus were banned for 10 years !
Whan i doing match un miramr the game cruash.... the map dont working...
torn vector
Thanks!
velvet mango
One of the guys in a other server had a problem where he couldn't play with friends cause of the new update any help?
night cloak
Matching is affected because of online players in each rank maybe it will take time as a rank increases you can drop your suggestions to developers via email at
PUBGMOBILE_CS@tencentgames.com
@rain wraith
quartz tide
Conqueror that why I am wait on ACE
jolly kettle
Hey
merry sandal
Both parties must have the same version. Can you verify if both parties have it, @velvet mango?
quartz tide
I don't want to go conqueror
jolly kettle
My friends already got update and I can’t get it for some reason it just shows this
I press x and it loads straight into the game
quartz tide
Restart your device
velvet mango
@merry sandal ok ima ask him that when he gets back online thx
jolly kettle
I did like 5 times
quartz tide
I do every update i restart my device then I get update
merry sandal
The update will gradually be available for everyone. So please be patient as we're not able to provide further support.
quartz tide
This update fix lag??
jolly kettle
;-;
quartz tide
Can anyone tell me
frosty ferry
Can i ask?
merry sandal
Lag? What server are you referring to? Because for me, Asia and EU work with minimal lag as of now.
night cloak
@frosty ferry yes ?
quartz tide
But from yesterday lots of lag on asia
merry sandal
night cloak
@frosty ferry dw read the pinned message
merry sandal
It should be coming their way later today, @frosty ferry!
Unfortunately, that is all the information we have. Hope that's understandable.
frosty ferry
Got it
night cloak
Why cant i play with my friends
bold bobcat
Am i supposed to get 0 BP for dismantling all of the time limited items?
@night cloak you gotta elaborate more than that bro
bold bobcat
you or your friend needs to update the game
night cloak
Theres no update for me
bold bobcat
then its your friend
bold bobcat
then he’s the one that needs to update
night cloak
He did
merry sandal
The update will gradually be available for everyone. So please be patient as we're not able to provide further support, @night cloak.
bold bobcat
@merry sandal are time limited items supposed to get you 0 bp?
lofty creek
Is the update in game
merry sandal
Not at all, @bold bobcat. It seems to be a bug. Please report it to the Customer Support at PUBGMOBILE_CS@tencentgames.com
night cloak
Hey anyone whenever I open Sanhok and get into a match this happens
merry sandal
Is this after the update, @night cloak? Have you tried repairing the client?
merry sandal
Copy that.
brisk loom
what kinda of new cloths are there
lofty tinsel
Today will be 0.8.5 ? And why the #495519456857030663 not closed yet
rugged umbra
Why cant I play with my friends we have both updated
merry sandal
The update will gradually be available for everyone. So please be patient as we're not able to provide further support.
rugged umbra
It wont let us play even though we updated
night cloak
Is M24 damage reduced?
austere yoke
@night cloakyes
rain wraith
Kar and m24 have the same damage
night cloak
oops, so Kar98 or M24 have more damage?
Ohk
Hey @merry sandal it didn’t work after I repaired
Is there an official list of gun with details like damage, ammo, etc...?
rain wraith
@night cloak check armory option in game
undone birch
It's 11:50 AM 10/9 here why no update yet?
undone birch
?
night cloak
First place update come
weary cosmos
1 hour left
night cloak
I want a meme room
tardy sky
Hey guys
My friend beside me has pubg 0.8.5 and I still don't
Tried repairing client 3 times already still no results
Also tried uninstalling 2 times. No results
It says I have pubg ver 0.8.1
Halp
vital sluice
The update will gradually be available for everyone. So please be patient as we're not able to provide further support. @tardy sky
modern gale
is update out for you/all?
buoyant yew
What is the longest possiable kill possiable in PUBGM ??
Cuz 1 of my clan mate got 521 Meters sniper kill
Is it a hack or a bug or legit ?? @modern gale
night cloak
I have been banned under false accusations I demand that you reinstate my account or I will sue
magic plaza
Need some information about the update.
summer ore
Looks like the update is going out to newer devices first. That's not official but based on patterns I'm seeing.
silver magnet
@magic plaza s!
plain bone
Will update available on playstore or in game?
silver magnet
@plain bone in game! 87mb
magic plaza
Is it out?
shut timber
😔😔
gentle lily
Banned: gfx tools, or refunded a charge
shut timber
Please help me my account banned for no reason
night cloak
karan#1738 I know you don't wish to be distributed but I would like to know why I and a few others have been banned under false accusations
shut timber
Never use gfx never refund claim
magic plaza
Okayy i got it
plain bone
@silver magnet update is out??
silver magnet
@magic plaza s ! Update is out
shut timber
3000 match in arcade mode 500 match in classic
gentle lily
Any third party software to change game graphics?
silver magnet
@plain bone s! It just 87mb
shut timber
Never use third party application brother @gentle lily
silver magnet
@gentle lily don't use any 3rd software! U will be banned
gentle lily
@shut timber ok, you must of been reported a bunch or something
night cloak
This is the first I'm hearing of this
fathom sparrow
Help me
shut timber
@gentle lily you know i got banned for 10 years
10 years mann my children will play with this account
fathom sparrow
Merit problem
halcyon ocean
Can u get banned for Octopus? It dont change game in any way, i see it is advertised with Bluetooth controllers on AliExpress to work with pubgm
halcyon ocean
Thinking of ordering one controller, just to know if i can realy play it with pubg
wraith brook
Is the update out ?
night cloak
That's bullshit they don't say that in the user agreement
silver magnet
@shut timber then how
night cloak
@shut timber contact support team through email
gentle lily
Must of been reported a bunch for cheating tgwn
shut timber
@silver magnet don't knoe brother 57 level account you know how much hard work we put
wraith brook
Update is out or not
gentle lily
Contacting them wont do anything. They dont care and wont even give you a personalized reply
shut timber
@night cloak already did but no response
silver magnet
@night cloak read the patch of 0.8
gentle lily
No appealing a ban wont do anything
silver magnet
@shut timber just raise a complain ! And hope! 
gentle lily
I got 30 days in august for refunding an accidental purchase. Emailed and used in game chat. Atleast 20 different times. Exact same reply every time
shut timber
@gentle lily😢😢😢
fathom sparrow
A @silver magnet bro
shut timber
@silver magnet yess brother
gentle lily
So youll just have to make a new account or quit lol
night cloak
No where in the user agreement or the terms of service say that controllers get you banned I've looked top to bottom and why pray tell hasn't this happened sooner then cause from the launch of the game I've been using my gamesir g3s
silver magnet
@gentle lily 😜
shut timber
@gentle lilyquit will be best
halcyon ocean
@night cloak ty for answer
gentle lily
@night cloak it also doesnt say anything about refunding a purchase through googleplay, still banned me
silver magnet
@gentle lily it's on patch note on 0.8 bro see it bro
halcyon ocean
They dont fix problem with natch, cant play with controller, i take my money back and leave game i guess
gentle lily
Yeah probably now
remote pollen
anyone else having this error? when i try to rejoin match it does this again. Im on TGB emulator
my connection is solid
boreal dragon
wehn the Android users get the update
night cloak
I'm suing for the amount of money I've sunk into the game to be a streamer/YouTuber and all I've bought in-game 152,000,000 sounds fair to me
silver magnet
@night cloak😅
boreal dragon
id think you use that much money
wraith brook
Don't go off topic here go to #chat
boreal dragon
@wraith brook when i get my update
wraith brook
@boreal dragon wait sometime
night cloak
I have bought graphics cards computers and editing software and hundreds on in game merchandise
wraith brook
@boreal dragon u will get it
gleaming moss
Anyone got update?
night cloak
Unban me or there will be hell to pay
cinder geode
It looks like the merit bug in update 0.8.5 hasn't been fixed?
remote pollen
@half kayak any way to fix this? i get kicked out of every match with this screen. When asked if i want to rejoin it loops to this. I have tried all severs and all game modes. Im on TGB emu and have a solid connection
@empty jay ^
night cloak
The time I wasted grinding and playing this game for since launch now to mention the equipment I've bought to stream and upload gameplays alone cost me more than I can sell it for you can't get my equipment anywhere anymore it is discontinued I want my time not to be wasted I want my profile back
thick topaz
Is there any fixed time untill when the update will be released globally
remote pollen
check the pinned messages
thick topaz
Where
remote pollen
the top pinned comment on here
livid hare
Merit issue will be fixed in new update, right?
livid hare
@wraith brook but they haven't mentioned it tho
night cloak
The equipment alone cost me thousands of dollars the streaming service I owe them 1000 for lack of funds being generated by the streams and YouTube is breathing down my neck for the recording equipment they lent me so I could make videos and generate some revenue I haven't generated anything because you won't stop copyright striking my videos and my streams just let me have my account back I will never use a controller again I need money you've stolen more than I make in a year
thick topaz
@wraith brookok thank you
livid hare
@wraith brook yeah hope
remote pollen
@night cloak Calm Down and wait. or just make another account for the time being until your original gets unbanned. its as easy as making a new facebook/twitter account and using that.
night cloak
I'm banned for a 10years I can't wait that long
remote pollen
i mean wait until the mods see your case if you calmly report it on the built in reporting system
night cloak
Please flip a damn switch and give me my level 40 account back I generate no revenue I owe more than I make at my shitty little Joe job and I have to make payments on a ring I couldn't afford in a million years I'll have to take my girl's ring off her corpse when I go to bury her because let's face it cancer is in everything if it's not her then I'm dead and she'll be making my payments for the rest of her life and I don't want that for her
What's going on
scarlet kiln
@night cloak I can tell you how you can get your account back.
night cloak
Please do I'm having a severe panic attack I can't move and my feels like my heart is stopping
boreal dragon
can eny one yell me
scarlet kiln
@night cloak 🌚 But Am I gonna?
boreal dragon
@night cloak wjat happen bro
boreal dragon
lol
muted plank
At which hour it is the update
remote pollen
just scroll up dudes
boreal dragon
then dont do wrong thing like buying chep uc
night cloak
He is forced to make an new account
scarlet kiln
@remote pollen I know, I have eyes and can read too. But also, he is Indian.
remote pollen
and...
boreal dragon
@night cloak kya hua bhai bta
night cloak
Not Indian I'm American and I'm in pain
half kayak
No chatting here please.
night cloak
My friend got update in play store but for me there is no update button ugh
half kayak
@remote pollen is this part of the new update?
robust flame
How does game matching work? For example, I'm diamond 1 in solos but ranked 103 overall in NA FPP. Does the game look at my solo rank or overall NA FPP rank for matching purposes? 🤔
remote pollen
no, its been happening for a while
scarlet kiln
152,000,000 isn’t an accurate figure to invest in anything but Stock or real estate.
You can’t be American and sound so out of place asking for that amount. You are definitely from the Asian continent or Oceania.
remote pollen
its just constant and not working @ all now
half kayak
@remote pollen what are you using?
remote pollen
tgb
half remnant
@half kayak just reply me this will the update roll out in game or play store?
boreal dragon
@tropic ravine can yiu tell me whn i am going to get the update my all freinds get the update so way not me
scarlet kiln
Does iOS get it ingame and Android from the store?
night cloak
@scarlet kiln panned told you not to chat here, if you want to chat, please move to #chat
half remnant
it's ot 8.5 v right?
half kayak
@half remnant yes.
boreal dragon
@half kayakwhat
half remnant
it's 8.5 update?
remote pollen
yeah
boreal dragon
@half kayak i cant wait bro i wna push with my friends
remote pollen
not rly a way to force it
half kayak
@boreal dragon be patient for the new update, it roles out by the specific phone and region.
scarlet kiln
@night cloak yeah dude. Whatever, who are you again? Go bother someone else. I got legit inquiries here that don’t include your opinion.
half kayak
@remote pollen Just wait for the update, hopefully that will fix it.
remote pollen
ok
scarlet kiln
@half kayak is Android update on the store. And iOS ingame update? I got two devices.
half remnant
i already got the in game update so it means my game is 8.5v right now ?@half kayak
remote pollen
@half kayak im guessing you don't know when the update will come for tgb?
half kayak
@scarlet kiln On my iPad I got the update in-game, I also still didn't get the update on my Android device.
@half remnant yes.
night cloak
@half kayak I'm not here chatting I was banned and I would like to not die tomorrow for my payments stopping please PUBG mobile is the only game I play with any sort of generating revenue I owe more than my soul is worth to industrial Giants and mafia hard asses okay unban me so I don't get blown up trying to start my car tomorrow
half kayak
@remote pollen is that emulator I'm guessing?
remote pollen
yes
half kayak
We know nothing about emulators, but they usually drop the updates the next day, but hopefully it will be today.
bronze sonnet
@half kayaktgb = tencent gaming buddy lul
half kayak
@bronze sonnet oh lol, didn't know people calls it that.
remote pollen
its way easier to type lol
scarlet kiln
LoL this dude... Pan please don’t ban or mute him from this server. I actually laugh with the nonesense he writes.
half remnant
i hate to break it to y'all but the update fixed nothing there is still no fps improvments
half kayak
Yeah thanks for teaching me that incase more people needs help with "tgb". Haha.
night cloak
my game keeps on crashing on the loading screen after i get the 16mb in game update should i redownload the game or is there any solutions?
half kayak
@night cloak when did you get that update?
night cloak
I'm not bullshiting dude help me I'm seriously in debt here
half kayak
@night cloak contact customer service, we can't do anything here.
night cloak
somewhere between 9 and 11 am
remote pollen
^^ i said that like 5 mins ago
night cloak
I don't know how to do that other wise be there not here
remote pollen
open the game
half kayak
@night cloak THR update is supposed to be 150mb.
scarlet kiln
@night cloak fix the game with the fix button and use either data or wifi, to download it. Use the one opposite to which you are using when it crashes.
remote pollen
re-install
night cloak
Tried that no one is answering me
half kayak
@night cloak re-download the game.
robust flame
@half kayak got a game matching question, I'm trying to play solo rn, I'm in diamond 1 but my overall rank in NA FPP is 103. Does the game look at my solo rank or my overall rank when matching?
night cloak
uh yes sure, thanks
half kayak
@robust flame just your solo rank.
robust flame
🤔👍🏼
quick musk
why
half kayak
@quick musk have you updated the game yet?
quick musk
inside app or playstore
quick musk
doesent say any updates
night cloak
There is no update me and same error for my friend when inviting me
Did your friend update his game?
grave pond
When the update
half kayak
@quick musk @night cloak be patient, the update is being rolled out slowly to each devices and regions.
grave pond
Ok
half kayak
@quick musk same device?
quick musk
no
grave pond
Soo you need to wait
half kayak
Yeah the update isn't out on your phone yet, be patient.
quick musk
i dont have time to wait
night cloak
Wait, why like that update per device why not just region ugh
I got the update . 87mb only
Ingame
My friends got too
fleet merlin
Why i cant find PUBGM on Google Play? Im in VIetnam
gleaming abyss
@half kayaki need help
fleet merlin
Samsung Galaxy Tab S
gleaming abyss
From last 24 hours
Whenever i shoot or get shot my google assistant opens up
And i die
night cloak
@fleet merlin got play.google.com/store/apps/details?id=com.tencent.ig
Goto*
And see what it says
gleaming abyss
@fleet merlin tab s doesnt support pubg mobile
gleaming abyss
Tab s is a very old device
fleet merlin
People in Vietnam cant find it, too
young delta
Does pressing exit match to leave a match in game have a penalty? Also what happens if you press exit match before boarding the plane?
fleet merlin
but they still play it
young delta
@ me if you know
half kayak
@fleet merlin there's a bug ATM in Vietnam where people can't find the app, and it's getting worked on.
fleet merlin
oh ok
night cloak
@young delta you never get an penalty
young delta
@night cloak what if you exit just after you’ve landed?
gleaming abyss
@young delta if u exit before boarding plane nothing happens
half kayak
@young delta you don't get a penalty, but I think you lose some rank points, I don't know if you do but it's just a guess
gleaming abyss
But if u exit after boarding u loose tier points
night cloak
@young delta same
young delta
Hmm ok
night cloak
@young delta no penalty, just some points
young delta
Thanks guys
So it’s not possible to drop from ace to crown if you press exit match before boarding the plane?
half kayak
@young delta no, it's not.
young delta
Ok thanks
gleaming abyss
@young deltaif u jump after boarding thats minimum 40 points xD
sage breach
Hey can anyone help me?
night cloak
I can help