Well then, this seems to be a very new issue. I sadly cannot help you here. The best option right now is for you to email the customer support. @night cloak
#questions
tidal warren
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
night cloak
I do till 3 day but they can't replay me
tidal warren
You have already sent them the email? @night cloak
tidal warren
Read FAQ 6.2 on how long it might take them to answer you, #481198147478224896. @night cloak
They are most likely very busy, that is why it is taking longer.
night cloak
But 3 day is enough
tidal warren
Like I said, read the #481198147478224896 channel. I literally cannot help you in any way. Sorry.
night cloak
And in my another account I can't increase merit?
It's suks at 40
Now at list fix this problem
tidal warren
Yes, that is a well known issue, should get fixed with the upcoming update.
night cloak
What the fuc*
tidal warren
No official info as to when the 0.8.5 will get released.
@night cloak No need to be rude.
tidal warren
Play solos. @night cloak
Now, if I cannot help you in any other way, please move to a different channel.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
sly moon
please move to #pubg-mobile if you dont need anymore help
night cloak
@sly moon who r u?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
silk hamlet
@night cloak for that restart game and it will solve that issue I had that issue few times
night cloak
@silk hamlet how
keen crater
Hey
I want to do the sharpshooter title
But the problem in I am silver 3 in solo
Can I go solo squad?
Any one here?
night cloak
@keen crater no. Only in solo mode..
How do I resolve this? I’ve absolute no problem in other maps but only in miramar it says this every single time..
@night cloak get a better internet connection!
simple roost
@night cloak its game problem, nothing u can do
night cloak
@night cloak I’ve avg 2.5 mb/s speed.. & its only in miramar.
@night cloak yep ,its a bug fell free to report it
@simple roost we cant do anything? 😔 anyway thanks!
Report in-game costumer support?@night cloak
Yep👍
simple roost
@night cloak i have 20mb/s and always i got +400 ping, so...
night cloak
@keen crater nope,you need to be in solo platinum to do that achievement!
@simple roost same here..
Please have off topic conversation in #chat @night cloak @simple roost
keen crater
@simple roostspeed doesn't matter
I have tried 128kbps which sums to 16kbps
It gave me 74 ping
If u ask me why I tried
It was because
My carrier (mobile data) reduces speed to 16 kbps
When not recharged
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
cyan rampart
@night cloak Try a VPN to download the map.
night cloak
The question has been already answered please have conversation in #chat @keen crater
keen crater
Boi I'm talking about ping for pubg
Why tryna push me to general
😤
Whatever
Gtg
neon patio
@night cloak This channel is for support, not venting your emotions.
prime sleet
Did anyone experience server issues
Keep disconnecting
Couldn’t match with my teammate
tidal warren
Yes, many users seem to be encountering server connectivity issues. 🤔
You are definitely not the only one.
tidal warren
@worldly lotus seriously? 
tardy brook
@prime sleet which server? I'm having high ping in my usual server Asia
Should be 20-50ms but it's +300ms for me
spiral sable
My little brother spend my 120 uc can I get it back plz😅😅
tidal warren
@spiral sable Android or iOS?
spiral sable
Plz pubg I have a request my little brother spend my 120 uc plz can I get it back plz plz
tardy brook
@spiral sable pubg can't refund it here, you have to refund it through the app Store
tidal warren
What device are you on? @spiral sable
If on iOS, check your mail, you should have gotten a receipt from Apple. You will have to report the problem, and then they will give you your money back in a matter of a week.
night cloak
hey pubgm
please fix the glitch when you join a custom room and it kicks you out for no reason
forest gate
is there some type of issue with hotspot/data connections to pubgm currently
night cloak
@night cloak No there's no glitch like this
i just tried to join a derek g custom room and it kicked me out 4 times
yes there is lmao
forest gate
i mean. i know there is. just. anyone else facing this issue?
night cloak
'
its a bug
im not the only one who got this glitch
at first it wasnt annoying and i just thought it was a small glitch
but it happened to me 4 times
hopefully they fix this bug in the next update
mortal patrol
@tidal warren :Did you encounter the person in game? Or you saw a video on youtube? @BigLarge
My Answer: Yes, I was encounter
vocal minnow
@night cloak It will be fixed don't worry.
night cloak
alright
storm flumeBOT
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
tidal warren
@mortal patrol read above please. 
neon patio
@night cloak Are you sure the host wasn't kicking you?
neon patio
That still doesn't confirm if the host kicked you or not, can't really say it's a bug.
lone loom
you guys gonna fix this stupid lag soon ?????
just cuz of this stupid lag im in crown 4 from ACE
night cloak
@lone loom it will probably be fixed in next update
I tried to gift my friend a 450 uc akm skin
It came with the error: can’t be purchased, client is in different version to server
What does that mean?
Client version different to server*
lone loom
gawd
night cloak
What?
lone loom
no
night cloak
??
lone loom
!!
haughty cypress
Maybe the guy uses the apk version of the game
night cloak
@night cloak can you open a case to tell Devs to fix the profile/season/ranking opneing while matchmaking
Is anmyoing af
Can't even open them without disconnecting or waiting 3mins to open it
And not is not my connection is everyone
@open hound @empty jay @sleek plinth
umbral whale
Pubg is unfair after 0.8.0 update
cyan rampart
@night cloak Is your friend using the 0.8.0 version? Or maybe, are you using 0.8.0? Because the current version is 0.8.1.
@night cloak Can you elaborate?
@umbral whale That does not count as an interrogation. However, could you elaborate?
umbral whale
Whatever
haughty cypress
Looks like someone's salty about losing
night cloak
there is nothing to elaborate and you are not a admin or even a mod so nothing to do with you
@cyan rampart
I explain myself good enough and guess everyone is having same issue
so there is no much to check on it thats for testers
Set topic to this channel?
@night cloak I understand what you’re saying
amber hedge
@night cloak Tensent won't reply ....they are on holidays .....no replay it's been 10-15 days and I have sent multiple mails
night cloak
When you try to open someone’s profile while matchmaking it literally takes a fkn age
earnest sinew
Yoo
@modern gale
Aye
Okay si
So
I just logged on pkay an game and i had 12 friends online then
The running dude loading thing popped up and then i had 0 friends online wth is up with that
night cloak
@tidal warren u here?
cyan rampart
@earnest sinew What platform?
amber hedge
@earnest sinew Cool man...that's khoolll ..you know
cyan rampart
I see. Basically, you lost connection to the server.
amber hedge
This game is messed up
cyan rampart
Restarting should help. It happens sometimes.
earnest sinew
Ight ill try n ill come back if it doesn't work
paper marsh
Anyone here who have got a fix for Samsung note 3 neo?
vocal minnow
@paper marsh Tried repairing?
amber hedge
Yah ...I know that pain
paper marsh
It used to run earlier tho
amber hedge
My merit is being stuck for 15 days
paper marsh
Like without any problems
night cloak
@amber hedge thanks brro
vocal minnow
@paper marsh The game is being improved with every update.Try waiting for the upcoming update, if that doesn't fix your issue dm me.
@amber hedge This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding.
amber hedge
Good night
paper marsh
Sure thing mate!
vocal minnow
@amber hedge The merit bug will be fixed in the upcoming update(0.8.5).
forest gate
the game is being improved every update?
doesn’t seem like it 😂
i can barely connect because they stuffed up using data connection somehow
paper marsh
Nvm I'm good with Rocket League and CS GO even if it doesn't repair
forest gate
lmao just got “server times out, reconnect?” message
basically unplayable.
nothing wrong with my connection at all.
young arch
We want to organise pubg tournament in our college any help? For custom room
bleak hinge
Thanks man
night dawn
Comon give me the update
odd cloud
Sup?
naive oxide
I need answers
💀
^
14th time
Why, just why?
Can someone help me with this issue? It's recurring, and I've tried everything, from clearing up iCloud to resetting ipad, to download and redownloads.
~regards
A distressed gamer.
halcyon rune
Will the developers ever plan on fixing the bugs in this game?
The render problem
Lag in custom rooms
Lag when enemies near
The voice chat problems
Complete loss of audio
The bug in which a gun on auto mode fires only single shot?
There more I just can't remember.
shy flame
Are they gonna give free rename cards on the update?
lime juniper
Highly unlikely, @shy flame.
The developers are continuously working on improving and optimizing the game in order to make sure you have a stable and enjoyable gaming experience, @halcyon rune.
Could you please provide a more precise description of the issue, @naive oxide? What is the issue in the first place?
We are unfortunately unable to assist with that, @young arch.
The update will be released soon, @night dawn. Once we have more information in this regard, we will announce it.
naive oxide
@lime juniper sure.
The precise issue would be, that my pubg keeps downloding in game data, and this has been happening after the update.
There is no specific reason for this, it just happens, for e.g if I get disconnected in game, i refresh and then open game again to join the room and it'll start analysing resources and then on with the update.
Now, most people told me it could be because my iCloud doesn't have space, so pubg keeps downloding this data. Over and over. Tried, worked for a few days and then the issue was back.
Reset iPad? Done. Nothing changed.
I don't understand why pubg has to download this 491 M, each time I open the game. Sometimes, it happens twice within the succession of two games. If I ref game and open again, it'll start downloding...
I'm really tired and annoyed by this issue, I mean, it not fun having to download almost 500M, (that's like a whole new game man) each time you want to play pubg.
I just need to figure out why pubg does this, and how I can fix this.
~thnx
valid pollen
rank #1 top 100 EU Squad KD above 20+ also most kills in game 35! God or Hacker ?
how they still hacking and ranking without banned -.-
lime juniper
Have you tried to repair or reinstall the game, @naive oxide?
open oracle
@valid pollen that's nothing,check Asia server #1 in squad mode, Asia server top 100 full of hackers
valid pollen
@open oracle maybe its hard to detected since pubgm have 3 versions or more to use this game
naive oxide
@lime juniper repair as in? And yes, I have re downloaded it, a bunch of times since I would delete this game out of sheer annoyance 💀
valid pollen
im conq league, when i win i take 15 points or less and if i get rank #2 or #3 i got 5points or 0 -.-
and also killed by hacker obv shoots behind walls stones etc, conq league have hackers need to check
lime juniper
Very sorry to hear that, @naive oxide. Can you please try to contact customer support via the game settings?
naive oxide
^move to fpp. Make ur life easier
valid pollen
if i lose in conq ranking system delete from me 49 or 45 points
how should i ranking againts hackers so hard dude
naive oxide
@lime juniper I'll do that ._.
Thanks for the answering.
lime juniper
Hope it gets resolved soon, @naive oxide!
naive oxide
Hopefully, or I'mma jump off the roof
valid pollen
@lime juniper please bro i love this game and i spend like more than 1k us, are you guys or game developers working about anti-cheat to stop this hackers
one good word from you guys as admins about this issue will be fine for us
lime juniper
The developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment.
Please feel free to report any players suspected of cheating by following the instructions below. This will help the developers greatly, @valid pollen.
open oracle
Since yesterday, I'm getting matched on emulator server,can you guys please help me,why is this happening??
valid pollen
@lime juniper thanks keep it up guys, i can report hackers here in discord too or only ingame enough ? sry for asking to much and taken your time.
lime juniper
As we are not affiliated with the developers or the customer service, there is unfortunately nothing we can do about it here, @valid pollen. Which means that you should do it directly in-game.
heady pelican
interesting
valid pollen
@lime juniper will do, thank you for helping and replaying , also if you still looking around about testers on my region im from kuwait, thanks again have a good day/night.
lime juniper
Nothing to thank for, @valid pollen. And of course, that is good to know. Thank you!
cobalt vector
valid pollen
i think you need to re-open to log in, also if you updating/downloading check ur internet
somber sluice
There is a problem in the game where whenever I join a squad match and we start the game
It goes into but kicks me out immediatelt
And I need to re-enter match which causes me to stay behing my teammates and in arcade drop at the edge of zone which is literally unplayable
Please fix your game
rigid nymph
@somber sluice did u report the issue with an email?, if u didn't i advise u to.
somber sluice
Ye would be good if they put it somehwhere in game actually
rigid nymph
@somber sluice u can email them lol
somber sluice
The email adress i meant 😑
ebon nacelle
PUBGMOBILE_CS@tencentgames.com @somber sluice
umbral whale
Pubg is unfair😔
somber sluice
@ebon nacelle Thanks
real sundial
Has anyone else been having trouble with the game today. Lagging, Audio problems and other not so fun problems?
sand wraith
any way to lock fps?
ember root
Game been bugging tough lately it'll show 19 friends online then loading will pop up and then show only 1 on lag in lobby
grim ridge
Why me not replay email tencent?
@lime juniper hii,why me not get replay mail in tencent?
lime juniper
It may take some time, @grim ridge. Please wait patiently.
grim ridge
@lime juniper me wait 3 days
lime juniper
You can try to reply to the e-mail with a kind reminder, @grim ridge.
grim ridge
@lime juniper I sent 3 emails on a different day, but I didn't respond
iron blade
@ember root same bro
twilit widget
@ember root same here
burnt phoenix
Bruh what wrong with this invite friend in game. I’m in a party with friends that is offline in the invite list wtf
rigid nymph
Might be a bug, everything will be fixed in the new version when it gets released the 0.8.5 hopefully @burnt phoenix
kindred ginkgo
Is it possible to have two accounts on pubg on 2 different emails my brother loves playing but I don't like him being on my account is it possible?
ebon nacelle
@kindred ginkgo yes but you'd have to log out and log in the other account each time you want to switch
kindred ginkgo
Ok thanks I just can't trust my little brother on my account honestly
ancient mica
Did i encounter a cheater?
He just killed me way too fast
i was dead before i even saw him peek out
i had full health and a lvl 3 helmet he had a mini 14
rotund flax
Plz fix the Asia servers
Last couple of days lot of server issues r facing while in a game
wind wolf
@ancient mica depends really. You can drop someone quickly with a mini14 if you can click fast with good aim
haughty cypress
@ancient mica way too fast is how fast? 2 seconds?
You can drop someone with a mini in less than a second if one of the shots was a headshot
past falcon
Oof
vocal minnow
@rotund flax Yes the Asian servers are facing a lot of issues, its because the Asian servers have a large amount of people, this leads to overloading in the server which causes unstability while playing the game, all you can do is wait for the update, it will be fixed within the next update.
pliant loom
Please fix this
vocal minnow
Can you elaborate? @pliant loom
pliant loom
Like explain what happened
vocal minnow
Yeah.
pliant loom
Of course
All right so my buddy was knocked down and there was an enemy in the building I flanked him through the window and I shot him after that I revive my teammate but one of his buddies were coming so I killed it the guy I knocked and I killed him once he entered the building then another guy came in and shot at me I do not know how I did not die in total it was around four guys who jumped me
Flanked*
I did not look at my health after I revised him
Revived
vocal minnow
You killed 2 ppl?
vocal minnow
Your health might be 1hp or below that. @pliant loom
pliant loom
I do not use exploits/hacks either because I think they are for no body’s and people who are afraid to die
vocal minnow
It just might be glitch.
pliant loom
Possibly
vocal minnow
Well if you face the same issue again you can report it here-
Here is the official email: PUBGMOBILE_CS@tencentgames.com. @pliant loom
pliant loom
Alright cool thank you
vocal minnow
Have a good day mate 👍. @pliant loom
pliant loom
You too! @vocal minnow
vocal minnow
@pliant loom I hope many people don't face this glitch cuz this might ruin the game.
haughty cypress
@pliant loom you die when your health goes below zero, not at zero
You arent supposed to die
And no, dont worry its normal, ive faced this a few times before already
ancient mica
@haughty cypress it was like less than half a second
i didnt even hear shots
i was just insta dead
haughty cypress
Prolly got hit by 2 different guys at the same time
As in, kar98 from one guy, and another minj
But without recordings, its only speculation
molten zinc
glad harbor
As it is wait for update hope it fixes as 0.8.5 is for bug fixes and optimization
night cloak
@wraith brook this channel is only regarding to support please use #481206696912486420 for chatting and don't use improper language
odd cloud
@ancient mica it's possible. Yesterday, I killed a guy with one shot at the head with Kar98 while he was healing without making any sound. He's dead and he didn't even know what hit him.
And not to mention I'm in silver tier, you must be above me so you can expect what kind of enemies you are gonna face.
You must not be in good cover while you got shot.
wraith brook
@night cloak so where to complain about that
night cloak
@wraith brook you can complain using in game report button or send an email to developers at
PUBGMOBILE_CS@tencentgames.com
ebon nacelle
So are you able to share the reaper set with your clan as a clan perk? It's a legendary, but it never gave me an option to share it
umbral breach
@night cloak any date for update?
Its been 20 days i haven't played
Honor team sucks
Any honor 10 user here?
night cloak
@umbral breach update will come out soon,date is not confirmed yet
@night cloak you need any help?
next bronze
@night cloak report and the team killer will get a huge merit drop
kind drift
@ebon nacelle you you said it didn't gave option to send , then you can't share them
ebon nacelle
@kind drift I thought that since it's a legendary item it'd be able to be shared
kind drift
No it's only available with RP , so can't be shared
steep obsidian
my squad has been in queue for an hour. they need to do something about the queues for high ranks
vital sluice
@steep obsidian it's due to the availability of lot of players same rank,same mode,map etc . You should restart the the matchmaking once it's over estimated time . And yes in future it will definitely improve
glass badger
@odd cloud They Replied?
steep obsidian
we restarted like 15 times in that time period
didn't help
and yeah i know why...it's just stupid not to have a backup to matchmaking
young delta
Was in a game with a hacker. Fired 5 flare guns off near same time and then 3 more later in the game
vital sluice
@steep obsidian u don't want to play against bots higher rank games ,so that's why the matchmaking is a little longer than usual higher ranks . Let's just hope it gets better in the future.
steep obsidian
i know, but they need to stop trying to find other conqs and aces after like a minute
and downgrade to crown matches
rank really isn't that important anyway. that's mostly playtime
cyan rampart
Such items cannot be hacked. There is no such hack with spawns items. Even if there was, anti-cheat is advanced enough to detect it.
I had once got 3 flares in Military Base and 2 later in a shaque.
I do not hack. It is purely based on luck, @young delta.
vital sluice
Then u can try changing the server ,mode etc if ranks aren't really that important @steep obsidian and ranking up against crown does happen but it shouldn't all the time . That's unfair towards them too. I hope u understand.
young delta
Isn’t it weird that so many flare guns can be found in a specific amount of time?
steep obsidian
yeah but as you said...don't want to play against bots
i know plenty of pc pubg players that would LOVE to go up against shroud. what makes y ou think crown players don't want to go up against good competition?
seems fairer than just not letting us play
vital sluice
@young delta it's not fixed amount in any game
It's completely random ,is there anything else we can help u with?
@steep obsidian like I said the matchmaking will improve in the future , and u can have a discussion about it in their Reddit page or also at #pubg-mobile
steep obsidian
which subreddit would that be?
vital sluice
@steep obsidian it's in #481193721560432670
steep obsidian
thx
primal yoke
have pubg fixed merit issue yet?
vital sluice
@primal yoke we are expecting the fix to come with the 0.8.5 update . But we don't have a confirmed date on when the update is gonna release yet . Once we do ,we will announce in #news
ruby brook
When is 0.8.5 coming out?
night dawn
Lol
cyan rampart
@ruby brook Refer to the message right above your question.
peak wadi
I am having lag problems any tips?
ruby brook
oww sorry didn't check the chat..Thanks
cyan rampart
@peak wadi Any specific moment when it lags?
feral atlas
This guy came to top like 1 day ago
Almost all ppl except the so called devs think this is a hack
next bronze
Can we region lock China?
feral atlas
Tencent is a chinese company
next bronze
So?
peak wadi
@cyan rampart nope its just whole game lags so much
cyan rampart
@feral atlas Please check #481198147478224896 5.1
@peak wadi What are your device specifications?
peak wadi
I have iph5s & iph6 both runs better with no lag while this device is 2 years ahead of the both devices & yes on lowest settings plus 5 gam ram 3 available for usage
@cyan rampart
cyan rampart
On which device are you experiencing lag?
feral atlas
@cyan rampart do u really think no one reported this guy when he was hacking to reach conqueror?
cyan rampart
Also, 3 GB of RAM won't give you a great performance obviously (if it is Android).
feral atlas
He played 113 matches
cyan rampart
@feral atlas Maybe someone did, but you can report him as well and wait until action is taken. Nothing can be done about it here.
peak wadi
Note 6
feral atlas
Cannot think of anything else tbh
cyan rampart
@peak wadi Samsung Galaxy Note 6, yes?
peak wadi
Its more then 3 GB but that what is needed for PUBG so run, yes note 6
cyan rampart
Obviously then, the RAM itself is falling low.
feral atlas
Yeah exactly nothing can be done here except announcing new items that are coming so devs can earn some money
peak wadi
@cyan rampart nope my mate chked twice with that
Did 2 times reset just so pubg runs better but nah
cyan rampart
Hold on. I'll google proper specs and be back.
peak wadi
& this problem is only android
lunar yarrow
@feral atlas 0 Heal LoL 1200+ Headshot 2600 kills at 119 Games 86 Wins 78,79 Hack for real
peak wadi
@cyan rampart alright bro
cyan rampart
Also, do not compare iOS to Android. Both of them are completely different.
feral atlas
@lunar yarrow the top 100 are filled with hackers
cyan rampart
If an android device needs 6 GB for 60 FPS, iOS does the job with just 2 GB of RAM.
feral atlas
But tencent has turned away its head
But guess what u refunded a 10$ elite play card? Bam! U been banned for 91 days
peak wadi
@cyan rampart not sure of what you mean by that, my device is better then the both snapdragon chip & still iph5s runs pubgm better? Lmao dunno its my device or pubgm team fr
feral atlas
Ios has better ram management bruh
next bronze
Bruh iphone only has 1gb ram
peak wadi
Adding to that i am lagging like the iph5s use to lag but now iph5s dosnt lag
feral atlas
@next bronze unless u dont know abt iphone 7,8,x then ofcourse it has 1gb ram
feral atlas
Oneplus phones are bang for the buck
Best android devices
At par with top spec iphones
I use iphone x and oneplus 5t
Both are great
cyan rampart
@peak wadi Samsung Exynos 8 is not better than Snapdragon's 800 series. But, it is enough for a good performance considering it has at least 6 GB RAM. In note 6, there is 4 GB of RAM. Obviously, you will experience a bit of lag.
But if it is unplayable, you should wait for 0.8.5 update which will bring in more optimisation.
feral atlas
Dude u own android... just hack it and get to top and rest
peak wadi
@cyan rampart hopefully mate, if you could tell me any dates on the update that will be great
feral atlas
Sit inside a house and score 50 kills
peak wadi
@feral atlashahah
sly moon
Move to #pubg-mobile if you don't need any more help
peak wadi
@feral atlas not fan of hacking, but really got to crown in 2 months while on ios it was few days
@feral atlas may god help us
feral atlas
I am ace player buddy
cyan rampart
@feral atlas Move to #pubg-mobile. Also, encouraging cheating will lead to a punishment.
feral atlas
But i wanna reach conqueror which is not possible unless hackers are banned
peak wadi
@feral atlas yeah last season i was there too many hackers in that league
Alright tha ks for the help guys
feral atlas
@cyan rampart dont worry buddy devs dont care abt hackers anymore
If they were then I wouldn’t have been here
feral atlas
😁
sudden fjord
Will dev do anything to some of the rude player when i report them? Cuz i found some rude indo player which keep swearing and try to kill his own teammate with the bomb just because the teammate got m24 which is he want and he try to kill his teammate and when his teammate is down.. The indos wont revive
odd cloud
@glass badger the conversation got deleted -_*. I restarted it. Let's see what will be their reply next time.
rigid nymph
@sudden fjord yeah probably, they gonna lose merit and if they kept doing it they will get banned i guess
sudden fjord
I see.. Ty @rigid nymph
rigid nymph
Yw
split fern
When released new update 0.8.5 official?
rigid nymph
@split fern when everything is fixed properly, stay tuned with #community-news to know
sudden fjord
Whats in 0.8.5?
wraith brook
My game is stuck it is only loading
rigid nymph
@sudden fjord bug fixes
sudden fjord
I see.. When windows will be added into the game?
rigid nymph
Wdym?
split fern
When window glass add into the game?
rigid nymph
Oh, the windows was actually added but they decided to remove it due to the frame drop.
Cuz not all the players r using a flagship phones
split fern
🤗 good Job. We don't need window glass. We need frame rate
umbral breach
@split fern just bug fixes
split fern
Oh. Nice.
rigid nymph
Yeah sure, what's the problem @rotund sierra
night cloak
Why asian server ping is always high
rotund sierra
When I try to download the new map, I get error code -1
I cant download it
I've tried to repair client and reinstall
Still doesn't work
haughty cypress
@night cloak you likely dont live in asia
rigid nymph
@rotund sierra show the msg they tell
rotund sierra
It shows map 0MB/0MB
night cloak
@haughty cypress lol I live India
haughty cypress
Some indians get better ping in EU
rigid nymph
@rotund sierra wait lemme see
night cloak
🤕 hmmm
rotund sierra
Hold up sending picture
haughty cypress
Hmmmm
rotund sierra
rigid nymph
read the pinned msgs for this channel @rotund sierra
rigid nymph
Rip
rigid nymph
@rotund sierra playstore or appstore lol
rotund sierra
It says to do that in pinned msg
But that'll download the whole game
It says apk only
rigid nymph
-_-
rotund sierra
It downloads additional file right?
vocal minnow
Have you tried repairing? @rotund sierra
rotund sierra
Through playstore
Pinned msg says have separate apk ready to install
I tried repair yes
vocal minnow
You can only download apk's through third party websites.
rigid nymph
@rotund sierra if u deleted the additional file without reinstalling the game, and tried to start it, it will automatically start downloading the additional file
vocal minnow
You can't download apk files through play/app store.
@rotund sierra Have you tried reinstalling?
rotund sierra
Yes tried reinstalling too
vocal minnow
@rotund sierra Does this happen for both the maps?
rotund sierra
Yes
vocal minnow
Well there's a fix in the pinned messages, if that doesn't work ping me. @rotund sierra
rotund sierra
Okay will try
night cloak
still bugs,lags in gameplay, when it will go?
plain viper
Why there is a bush into the pool?
elder ginkgo
Nice bug
weary cosmos
tidal warren
Who knows, we will have to wait and see. @weary cosmos
@plain viper isn't the bush at the side of the pool? It has personally never bothered me.
@elder ginkgo please, use the in-game report button or send them an email to report this.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
night cloak
My payment got unsuccessful but my money got debited I have receipt that come from Google
Anyone can help
grave shore
Game is broken @autumn atlas hope Update 0.8.5 will fix it
autumn atlas
feels bad bro its hard to rank up in fpp have to wait like 10 mins for a match
then this game decides to crash
night cloak
@sleek plinth please help
My money got deducted from account but uc is credited
Not credited
Please help
sage breach
@night cloak true
toxic lion
I wanted to know, can we get ban now for using GFX Tool ?
tidal warren
Hello, yes, the usage of GFX can lead to an account suspension from 1 month up to 10 years.
@night cloak you will have to contact either the Google Play or the App Store. Pubgm cannot help you get your money back.
@silk hamlet feel free to report it.
stable apex
This game is just too good. Fall damage from one story building. Lags in high ping. And one shot kills. Just OP.
night cloak
Can help me
tidal warren
If you feel like complaining use the customer support to vent. Nobody can really help you here. @stable apex
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
night cloak
@tidal warren
tidal warren
I told you, contact the App Store or Google Play. @night cloak
stable apex
@tidal warren like why? All they can do is drop you a freaking msg. And then nothing
upper bridge
Hey help me
haughty cypress
@silk hamlet if you dismantle them, it still gives you the bp
tidal warren
@stable apex What do you think is gonna happen hear? 
stable apex
Did like 1000 times with various hackers
haughty cypress
@upper bridge yes?
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
haughty cypress
Sir, if you got any issues, complaining here does not help @stable apex
tidal warren
If I cannot help you in any other way, please move to a different channel. @stable apex
upper bridge
My id lost my id name sohelhunter 12 but im login fb gmail twitter
tidal warren
You can still log in through the email though. @upper bridge
You do not need to know your character ID.
upper bridge
Im lost i have no idea
haughty cypress
Well, the guy just mentioned gmail
stable apex
@tidal warren you good man
toxic lion
Also I have been encountering some problems since some days, get very high ping somewhere about 300~+ms. And also the animation happens for two times for one item. Also the bullets damage is low and often get killed therefore too. Have tried switching DNS, Re-installing the game, playing on Low graphics, but none work, the ping usually stays about at 300MS. Any solution ?
upper bridge
Gmail fb
stable apex
I know English
tidal warren
Do you know which email you use? @upper bridge
haughty cypress
Did you bind your account previously before you lost it? @upper bridge
stable apex
Freaking Phone
haughty cypress
@toxic lion you prolly changed servers by accident
upper bridge
Ineed my id
tidal warren
@upper bridge if you lost access to your accounts contact either FB or Google, since pubgm cannot help you with retrieving those accounts since they do not have access to them.
toxic lion
No I am from Asia, so I have been playing in Asia.
haughty cypress
If you didnt bind your account previously, im sorry, but you can kiss it goodbye @upper bridge
tidal warren
@haughty cypress could you please not intervene?
toxic lion
Also, my Internet plans about 8mbps.
tidal warren
It is very distracting.
haughty cypress
Zzzz fine, was only trying to help
tidal warren
No need to help. @haughty cypress
upper bridge
Pls help
tidal warren
@upper bridge I told you already, if you do not remember the password to your account, contact FB or Google.
You do not need your character ID in order to log into the game.
glass badger
How to contact Pubg support On Facebook?
tidal warren
@toxic lion yes, many users have reported this issue. The best option for now is to wait for the upcoming update to get released.
opal wharf
Guys, when will the update release? Its already 7 oct and i dont get any notif to update
tidal warren
@glass badger contacting them on FB is probably not the brightest of ideas. Use their email.
@opal wharf soon.
Here is the official page. However, this is not meant for support. https://www.facebook.com/PUBGMOBILE
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
glass badger
@tidal warren Using There Email Is not A Good Thing I sended them 20 Mails Total But didn't Get Any reply
tidal warren
Well then, go ahead use FB. Good luck.
toxic lion
@tidal warren OK. Thanks. I did report the issue too, no reply yet.
grave shore
@tidal warren please see DM!
tidal warren
Read FAQ 6.2 #481198147478224896. @toxic lion
night cloak
I should have been promoted to diamond 2 after my recent match. But it says Silver 5. How is this possible??😢😢
tidal warren
Hello, that is because you played on a different server. @night cloak
silk hamlet
Ye
sage breach
Noob🤣🤣
tidal warren
Yes, the team leader must have switched it. @night cloak
night cloak
So if I would have played on the server I usually play I would have been diamond 2??
tidal warren
No. The game would not have given you 28 points. @night cloak
night cloak
Ohk
haughty cypress
Unless you win 🤔 🤔
night cloak
How do you know 28 points. ??
tidal warren
Since you played on a different server, the gameplay was easier. Therefore, it cannot be compared to Diamond league. @night cloak
night cloak
Yeah I know
tidal warren
It is pointless to speculate.
tidal warren
No official release date known. @night cloak
night cloak
Ok
marble orbit
Any idea how i can fix force closing on android?
I just reinstalled the game on my droid and it won't launch
marble orbit
It opens up..shows the "starting pubg mobile" screen for like 15 seconds and then back to home screen
mellow solar
When devs goona fix lag in Pubg Mobile Emulator?? I m so freaked out
The Game always freeze after every 10 sec
vocal minnow
The next update (0.8.5) mainly focuses on fixing bugs and other issues. @mellow solar
What's your pc specs? @mellow solar
mellow solar
Hope I miss the 0.7.5 buttery smooth
tidal warren
The lag could be connected to bad network as well as low specs.
mellow solar
@vocal minnow Ryzen 5 2400g
8gb 3000mhz
vocal minnow
Good enough.
mellow solar
Hmm I know
vocal minnow
What about your internet connection?
mellow solar
But I play other games without any lag
vocal minnow
So hardware problems is out of the list.
mellow solar
@vocal minnow ping is about 86-120
vocal minnow
@mellow solar Have you done a speed test?
tidal warren
Well then, just wait for the next update. Should come soon.
mellow solar
@tidal warren hope so maybe they fix any official release date?
vocal minnow
It will come out this month that's for sure. @mellow solar
vocal minnow
I hope your issue gets fixed within the next update and have a good day mate 👍. @mellow solar
mellow solar
But I just over clocked both CPU and RAM now it's almost playable got 40-50
@vocal minnow thanks man
vocal minnow
@mellow solar Anytime.
wicked dawn
Why doesnt the grenade explode if I had thrown it before getting knocked ? It simply disappears , the timer goes 0 but no explosion.
vocal minnow
Are you sure you threw the grenade before you you got knocked? @wicked dawn
Maybe you got knocked by the grenade.
wicked dawn
@vocal minnow 3 times I did the same in warmode when I had 5 rounds in my smg and the enemy squad coming upstairs
polar schooner
@open hound @night cloak @empty jay @modern gale can you tell me when the lite version is releaseing in India/global.
vocal minnow
@polar schooner Don't tag all the admins
wicked dawn
I threw and then got knocked after 2 seconds, wasnt even instant
vocal minnow
Banned. @polar schooner
polar schooner
Ok
vocal minnow
@polar schooner Delete it
polar schooner
@vocal minnowok
vocal minnow
Why would you tag all the admins? @polar schooner
polar schooner
@vocal minnow I want to know when the lite version is coming and because I don't have the right device to play the mobile version
vocal minnow
@polar schooner It doesn't mean that you have to tag all of them.
polar schooner
@vocal minnow I want the answer so I tag them
vocal minnow
@polar schooner All of them?
vocal minnow
@stable cloak Check #481198147478224896 4.4
night cloak
@polar schooner exact dates aren't known
vocal minnow
@polar schooner They are administrators, only because you want some information you just can't tag all the admins, they are other people to help here as well.
vocal minnow
If there was information about the dates it would have already been announced. @polar schooner
polar schooner
@vocal minnow ok
worn willow
tidal warren
Have you done what the prompt says? @worn willow
worn willow
Yeah
And reinstalled too
This started to happen after I updated windows
The new windows 1809 update has a bug that it deletes all documents, but it did not happen to me. So this should be another bug or the buddy is just not optimized for the latest windows or something, right?
worn willow
Yeah
tidal warren
After you uninstalled the emulator, did you remove all the files?
worn willow
Well I can wait for the next patch, since I haven't been playing much lately
Okay im gonna try one more tie
time
stable cloak
@vocal minnow
wet charm
Hello I have a question
somber rock
why i always lag if see someone or other player
wet charm
- I'm using xiaomi black shark. I want 60fps in HD settings. From my observation on google, I can have 60fps but some ppl reported that they are banned after using it. Is there any legit way to have 60fps
Without getting banned
blissful heath
gfx?
wet charm
Yup @blissful heath
tidal warren
There is no way for your device to have 60FPS. GFX can get your account suspended from 1 month up to 10 years. @wet charm
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
tidal warren
@somber rock many users have complained about this issue. Let's hope it'll get fixed with the upcoming 0.8.5 update.
wet charm
They should enable all the graphic settings
Let the user pick which fps
Regardless the phone capabilities
tidal warren
Optimization takes quite long since there is so much hardware out there to cover.
somber rock
okay then
tidal warren
Also, your device is probably not able to handle extreme FPS.
tidal warren
Like I said, optimization takes time.
wet charm
I used gfx tools last patch and my phone can run pubgm on 60fps without failure
blissful heath
@wet charm hardware doesn't matter until the game itself is optimized
wet charm
But this time I uninstalled it coz there are many ppl banned due to it
tidal warren
What is the highest FPS setting your phone can run? Is it ultra? @wet charm
wet charm
Ok then.. I'll wait in my car for optimization
worn willow
Now I can't even install the game in emulator
wet charm
@tidal warren ya
tidal warren
Honestly, there is not much difference between ultra and extreme. To me they feel the same.
wet charm
HD - Ultra
I can spot the difference
I even installed fps overlay
And ya, ultra only goes to 40fps
tidal warren
Well, for now, there is no way to obtain it without breaking the rules. Getting your account banned over GFX is definitely not worth it.
wet charm
Yup of course
tidal warren
@worn willow what do you mean you cannot install it?
somber rock
wish the optimization come fast
tidal warren
I hope so too, for everyone's sake.
worn willow
@tidal warren It did throw an error when installing and the next time I reopened emulator homepage, it is stuck on Installing.. Without even opening the emulator itself.
somber rock
lets just play normally and dont get banned cause of the tools
tidal warren
What error?
worn willow
-1 or something
tidal warren
And right now it is stuck at what %?
worn willow
blissful heath
with fps to extreme and graphics to smooth i get 60fps in lobby and about 40 in the game on emulator
tidal warren
Is your internet connection working? @worn willow
blissful heath
increasing graphics to HDR and fps - extreme, 50 in lobby and same 40 in match
optimization is weird
tidal warren
Oh wow, I have not heard of this issue. @worn willow
worn willow
Yeah it only started to happen afer the new windows update. Which will be pushed to everyone soon
so this might start to happen to everyone
tidal warren
Do you have your antivirus disabled?
Antivirus sometimes causes this issue.
Windows defender as well.
worn willow
I haven't been changing any settings of it
blissful heath
@worn willow turn off your antivirus
worn willow
Can I turn it off just for the tencent buddy?
odd cloud
No you can't. It will restart next time you open it from 0%
blissful heath
you have to disable it for 10-25 min
worn willow
mh
tidal warren
Yeah, just disable it for the installation, after you can turn it back on.
blissful heath
antivirus detects TGB as a ransomware
odd cloud
For real? Which anti-virus? @blissful heath
blissful heath
Bitdefender
worn willow
But the game did not run when it was installed too 😄
blissful heath
when i was installing TGB my antivirus detected it as a ransomware
odd cloud
-_- I have no anti-virus in my pc, it runs on Windows Defender. I'm still safe
tidal warren
What version of Windows are you on currently? @worn willow
worn willow
1809
blissful heath
I've recorded that
tidal warren
Windows 10 1809, sounds scary, personal data can get lost. -_-
worn willow
It did not lose anything for me 😄
odd cloud
I say, have some patience. It will take around 10 minutes for the installating part
tidal warren
It could be that the brand new version of Windows does not mesh well with the TGB.
blissful heath
and if that doesn't work Uninstall TGB and delete Temp folder and Program files Folder from D drive before reinstalling it
worn willow
Well thanks guys, I will try to figure something out
tidal warren
You might have to go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again.
Yeah, good luck. 🍀 @worn willow
worn willow
🙂
cedar galleon
hey..... can i still change my clan name?
tidal warren
Hello, please check out the correct format in #matches. @tame anchor
Also, read FAQ 7.5 #481198147478224896.
onyx wagon
storm flumeBOT
Please refer to FAQ 2.12 in #481198147478224896 for further information, @onyx wagon. Remember to read through this channel before asking questions in the support channels.
night cloak
Dear staff,
I have been trying to contact Tencent for a while now, ingame and via email. Sadly I haven't received a response yet. I have sent multiple mails and tried other ways, asked here a few times, but with no results.
If one of you could get me in contact with one of the Tencent Staffmembers on discord, then I would be really grateful for that.
I would like to talk about setting up a tournament and a sponsorship.
BroBroski#5138
lime juniper
If you are able to organize the tournament and provide prizes yourself, take a look at #481199272499609627, @night cloak.
night cloak
@lime juniper I already checked that. If there is someone I can talk to from Tencent or if you could tell me where to find them, I would be very thankfull for that
lime juniper
Unfortunately not, @night cloak. Your best bet would be the customer service.
You could also take a look at FAQ 7.2 in #481198147478224896.
night cloak
@lime juniper who is responsible for the EU community?
I will read the FAQ one more time, just to make sure I didnt miss something
Thanks for that
lime juniper
What do you mean by that, @night cloak?
night cloak
With what?
So when am i getting a reply for the samsung s9
Ive waited for a while and the only reply i got was this
i replied to her asking what was the email of the people who hosted it and still no reply
lime juniper
With who is responsible for the Europe community, @night cloakm
night cloak
Im pretty mad because I expected at least a reply providing me useful information
lime juniper
You tried PUBGMOBILE_LE_ESPORT@tencentgames.com and it did not work, @night cloak?
topaz pollen
Any staff here
night cloak
@lime juniper for some games there is a person/group responsible for a specific community/country/region. Maybe he can help me? I want to know if Tencent can support our tournament in any way because it's one with a money-prizepool.
topaz pollen
I have an annoying bug to report
night cloak
Ive tried contacting the support acc and they still havent replied to me
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
lime juniper
Please follow these instructions, @topaz pollen.
You will have to try again at a later time, @night cloak. We are not affiliated with them whatsoever, so we cannot help. Sorry.
night cloak
:/
Im just gonna give up
Ive done everything i can not even zootay has gotten the phone or a reply yet
That’s what he told me
topaz pollen
Ok I'll follow those instructions later
lime juniper
No, sorry, @night cloak. You have to organize the tournaments yourselves. We do not support those.
Sorry about that, @night cloak.
topaz pollen
It's a really annoying bug which started after 0.8
night cloak
@lime juniper I have seen some tournaments which had a prizepool that included ingame items coming from Tencents side. Are you sure?
lime juniper
In that case, the tournaments are organized by Tencent, @night cloak.
night cloak
@lime juniper these were orgs that were organising them.
cold flare
How to post my clips in #481199256187699215 @lime juniper
storm flumeBOT
Please refer to FAQ 7.6 in #481198147478224896 for further information, @cold flare. Remember to read through this channel before asking questions in the support channels.
lime juniper
Those are not only regular community players, @night cloak.
night cloak
@lime juniper so there is nothing you can do for me?
lime juniper
We are only managing this Discord server, @night cloak. Sorry.
night cloak
@lime juniper yea don't worry, nothing personal. It's just.. I am tired of messaging and stuff. Me and my team are trying to set up a tournament for your/tencent's game, with a big prize pool and a good quality stream and stuff. But I don't get a reply anywhere.. only from you, here. This makes me wonder if it's worth all the effort and money we are sticking into it, to set up a tournament for high elo EU teams. We have the top EU teams ready to be invited, so we are trying to make the most out of it.
lime juniper
We would love to help you, @night cloak, but we do not have the power to do so. Best of luck, though!
night cloak
@lime juniper thanks
real salmon
What SHOULD be in the next update:
-Option to switch to FPP in Training/Classic/Arcade matches
-Option to change reticles and colors on scope
tidal warren
This is a support channel, meant for asking questions. Also, there is no need to spread false expectations.
If you would like to give suggestions, please contact their customer support.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
real salmon
the devs keep doing other things and forgotten this features
that should be in the previous updates
and i feel like in tpp is smoother than fpp
muted plank
What is coming tommorow i saw the insta story from pubg ?
tidal warren
You will see once it comes. @muted plank
muted plank
Okkkkk
merry trellis
Dont cheat
kindred kraken
i don't do cheat and not even use gfx tool :(
i really need help
something is wrong
cyan rampart
@kindred kraken Please check #481198147478224896 2.9
night cloak
Any way I can fight/explain out merit loss duo to killing a teammate? He literally stole all of my stuff that was right below me and wouldn't give it back 💁 happened on multiple occasions
@night cloak hmm,if you want to kill your annoying teammates without losing merits you can search it on YouTube there are plenty of videos regarding to it👀
Not really annoying and I'm all about team play. It's just bad company. But thanks anyways
stuck anchor
Don’t play with randoms.
night cloak
How do i enter a chat room?
vocal minnow
Check #481198147478224896 3.11 @night cloak
lime juniper
Does it help to restart or repair the game, @iron prairie?
iron prairie
several of my friends have the same @lime juniper
lime juniper
Does it help to restart or repair the game, @iron prairie?
tidal warren
Force stopping the app, clearing cache and reinstalling the game has helped someone before. Before you attempt that, make sure your internet connection is working and try to change your DNS to 8.8.8.8 and 8.8.4.4 @uncut zealot.
uncut zealot
I’m on iOS
tidal warren
Try changing the DNS if you're on WiFi. @uncut zealot
uncut zealot
How do I
uncut zealot
I’m using my data
tidal warren
Have you restarted your device?
uncut zealot
Yes
tidal warren
Are you sure your data is working?
uncut zealot
Yes
tidal warren
Well then, I’d say the only option is to reinstall.
Has this happened to you before?
You did download the app off of the official App Store, correct?
tidal warren
Try to reinstall it.
night cloak
Guys i am at normal rp 26 if i buy elite will i get all rewards till 26 or start over?
night cloak
@uncut zealot why you using an iphone anyways?
tidal warren
There is no need to question what device he plays on. @night cloak
spring void
Well this is not a place to go off topic
night cloak
Iphone sucks
tidal warren
This isn't the place for such convo either.
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
uncut zealot
Everyone us opinions
iron prairie
@lime juniper I already repaired it and it remains the same
uncut zealot
The Miramar wrangle glitch
spring void
All glitches will be solved soon in next update
You can report them to customer care service in game
rigid gust
When i cant play a normal game and get 300 ping
uncut zealot
R u using WiFi
rigid gust
I have servers with 100 ping oh my good lord for hell sake game
Why is auto server so bad
night cloak
@rigid gust probably in next update when optimization issues will be fixed
@torpid spear #discord
tardy sapphire
Please help my acnt got banned .. i am a real pubg fan .. not using any hack .. why my acnt got banned ..
Hello sir i am INDxRITESH
I am banned mistakenly .. my game is not opening thats why i am opening it in parallel space app .. in that also my game is not working proparly .. thats why i am log out and log in my game many time .. to open it but it not opening .. and after that one popup comes on my screen .. you are banned for 3000+ days ..
tidal warren
Hello, please read FAQ 2.9 #481198147478224896. @tardy sapphire
Pay etra attention to the note.
Thank you.
spring void
Opening using third party apps can also get you banned
lime juniper
Feel free to contact the customer service for further assistance, @iron prairie.
iron prairie
Thanx
gilded anchor
I have to change my name in-game like this example 4C3~ASSASIN but the symbols disappear after i click ok can you help me how i can put my name like this
tidal warren
@gilded anchor special characters are simply not allowed anymore.
The rules have changed.
night cloak
@fresh merlin english please
fresh merlin
See
spring void
Will be fixed report via customer care in game
night cloak
Nvm ,got the issue try to repair the game and clearing app data @fresh merlin
fresh merlin
Ok
open oracle
Yesterday our team getting matched on emulator server,the whole day when we are trying to play,we all three are playing on mobile but still,why??
vocal minnow
How do you know that you are being matched with emulator players? @open oracle
open oracle
@vocal minnow in a match our 4th teammates we got From automatching is playing on emulator,and in a match we got gtxPreet(YouTuber) in a match,his name on plane and at that time he was also streaming and in a match we got another youtuber, that's why I'm saying
vocal minnow
@open oracle Maybe he was playing with mobile players 🤔.
This shouldn't happen, how many times have you faced this issue?
open oracle
@vocal minnow since two days,i noticed that because before that i never noticed such things,i started noticing when get youtubers in the match
vocal minnow
@open oracle So you have getting matched with emulator players since then?
open oracle
@vocal minnow no
vocal minnow
Well that was a one time only scenario right?
kind drift
@open oracle are you sure , any one of your teammate isn't a emulator player
vocal minnow
He said all of them are mobile players. @kind drift
open oracle
@kind drift all two is my friends,we are playing since s2 and all are mobile players
vocal minnow
Well it could have been a server issue.
kind drift
@open oracle there's no 4th guy?
open oracle
@kind drift no
vocal minnow
Without automatching?
open oracle
Automatching is on
vocal minnow
Well that solves the problem.
open oracle
I even take SS of gtxPreet name on plane,if you guys want i can send ss here
kind drift
@vocal minnow no , that's not possible btw
vocal minnow
But emulator players and mobile players have different servers.
@kind drift Yeah.
Do you play on the Asian servers? @open oracle
vocal minnow
It can't be a bug or a glitch.
kind drift
@open oracle if you have the screenshot / any kinda proof , write a mail to Tencent team , so that they can handle the situation
PUBGMOBILE_CS@tencentgames.com
open oracle
@kind drift okk
vocal minnow
Well if it happens multiple times feel free to dm here. @open oracle
open oracle
@vocal minnow how will i know that I'm getting matched on emulator server,if playing with my whole sqaud 🤷
vocal minnow
He could have been the only emulator player in the match, he would have been playing squads with mobile players. @open oracle
open oracle
@vocal minnow that can't happen..
kind drift
Report it , as i said now please move to #chat
vocal minnow
Is that possible? @kind drift
open oracle
If i m playing on mobile,then on the players on that server should mobile players also
vocal minnow
He would have been invited by mobile players, that's why he would have been on a mobile server. @open oracle
open oracle
@vocal minnow that's not possible...
kind drift
@vocal minnow if there's one emulator player in team , all the others will be matched with emulator players ,
@open oracle maybe that's a bug , Please report it
Now #chat or #pubg-mobile
open oracle
@kind drift done,sent a mail to pubgm
kind drift
They'll reply soon , have a nice day
kind drift
No info yet
night cloak
Oh
vocal minnow
No news as of yet. Once we know anything it will be announced. @night cloak
night dawn
@vocal minnow
8 second video which pubg mobile official channel posted recently. Description says something is coming tomorrow. Probably a hint for the update i guess
What you say?
@tidal warren
idle axle
Before entering in a match they always comes a message"enter the match again" which result into delay in my jumping to my favourite place and also increases the ping above 400ms....
Help
fair atlas
@idle axle it's irritating
idle axle
@fair atlasyou also have same problem
fair atlas
The bug where it puts you into a match then kicks u out again is annoying
@idle axle
Then it asks "Enter match again?"
idle axle
@fair atlasya correct
fair atlas
Nokia 8
idle axle
Before entering in a match they always comes a message"enter the match again" which result into delay in my jumping to my favourite place and also increases the ping above 400ms....
@tidal warren
fair atlas
Thought it was only me because it doesn't happen to my teammates
idle axle
No many players are suffering it
idle axle
Same for me brother