Ok
#questions
silk hamlet
tardy brook
If you still couldn't get to pinned messages let me know I'll DM you the instructions
round marten
Download from wifi @copper ether
tardy brook
@silk hamlet it's a bug where you end up redownloading the 0.8.1 patch
copper ether
It worked i got into the pinned msgs ... thxx
tardy brook
Nice
blazing beacon
Dear PUBG MOBILE,
Pls, fox this long time Matching
Solo, duo, FPP waiting 20 min
It's not normal!
Second
Fox this Elite mission from week 6:
Win solo classic with less 100 dmg
Its nonsense
It's not just my opinion
All my friends no one managed to done this stupid mission
Its shame for PUBG that mission
Pls, check that statistics of this mission!
All best!
night cloak
Dude we can't help with That, but You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
cyan rampart
It is easy to do if you know how to.
However, your suggestions and feedback are welcome. Refer to the E-Mail above, @blazing beacon.
tardy brook
@blazing beacon it is normal to have high matchmaking times if you are a very high rank in a mode that is rarely played by others.
Also yes that mission is hard but not impossible, I managed to do it in a bronze 5 match in another server but it's also doable in high ranks if you are tactical enough. Also you can actually do that mission anytime you want, not just till this week but you can do it even a month later as weekly missions do not expire until season end.
night cloak
He has been going at this all day yesterday and he needs to stop
granite geyser
Can anybody tell me why my ping is High 968 even I'm having 5mbps connection! My networks are fine still getting that High ping! Help please
night cloak
Use a different server or Click the repair button on the log in screen @granite geyser
granite geyser
@night cloak actually I'm from Asian region and on other servers ping gets High generally I'm getting that much ping on my Regional server
night cloak
Click the repair button then
tardy brook
@granite geyser tried resetting the router? Also sometimes it does happen if your internet is being used by someone else or some updates etc taking up the ping
night cloak
If that doesn't help You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tardy brook
@night cloak wat
blazing beacon
@tardy brook u r right. U must go other server lower rank to make its. I think its PUBG MOBILE misunderstanding of the game. This mission is nonsense. If pubg respect his players must fix it.
tardy brook
It's a difficult but not impossible mission dude why are you so mad
You can wait until the final zone ends and then shoot the #2 guy
blazing beacon
@cyan rampart u personal make this mission? No one of my friends managed with this nonsense.
night cloak
What's the mission
tardy brook
This isn't a bug report so you should probably stop this discussion
granite geyser
@tardy brook I did that even tho I called my ISP bt I'm getting a stable connection but wonder why I'm getting that much ping
tardy brook
@granite geyser just today? Or happens every other time? This happens to me too and then it'll be fine the next day
Happened to me yesterday
granite geyser
Well it happens always around 7 till 11 PM the game become unplayable for me in this period
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
night cloak
Same
tardy brook
Yeah same, but usually around 10:30pm and will fluctuate between 40ping to 900 ping and I have to switch to mobile data to keep playing. Happens to me almost every other day.
Since my ping ends up being fine on mobile data I just assume it's my ISP that's the problem
night cloak
Just have to roll with it until update
granite geyser
I wonder why it happens because I don't have ping issues in previous updates. Tho in this update game freezes for a second or 2
night cloak
That's why that is going to be another update
crisp canopy
help have stolen my account but can't return
night cloak
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
I can't help with stolen accounts but they might be able to @crisp canopy
crisp canopy
Спасибо)
night cloak
Your welcome
night cloak
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding.
ocean tree
@glass badger #chat
tardy brook
@granite geyser I've always had these ping issues since day one :(
But yeah it's not pubgm that's the issue it's my isp
glass badger
@lime juniper @empty jay @open hound @night cloak Look I Know U Guys Can't Unban Us But I Know U Guys Can Ask Pubg Devs About This Topic That Many Player Are Reporting So Give Them Up a Chance
tardy brook
@glass badger admins are not in contact with devs so they can't do anything even if they really wanted to
glass badger
@ocean tree Hey I Know U And Your Channel Am Also Indian Man You Got Famous Because Of That Flare Gun Video
empty jay
^^
night cloak
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
ocean tree
@glass badger That flare gun video only gave me 27 subs
glass badger
@tardy brook Seriously Then How They Came to know about The Update first
@ocean tree Watch time Man
night cloak
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding.
ocean tree
Watchtime was 24%
tardy brook
@glass badger community managers get to know but again they don't have a direct contact with devs, it's a different team
night cloak
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. @ocean tree
glass badger
@tardy brook You Also Know I Have cheated Wid d game I will Never Demand to unbanning me but I am In Tension Am sorry
ocean tree
@night cloak He started it not me 🙄
night cloak
Dm each other this is not the place
tardy brook
@glass badger sorry but no one here can help you :( and contacting support is your only option but imo they won't really pay attention to it
night cloak
Thank you
glass badger
@tardy brook Yes This is the Main Reason They Never reply
night cloak
We can't help you here
wraith brook
Why the game is so laggy
open oracle
When the 0.8.5 will come,
the game is lagging so much after 0.8 update 😑
weary cosmos
wait 0.8.5 update
open oracle
@wraith brook lag is the new feature after 0.8 update,stay with lag,pubg don't care...
wraith brook
@open oracle 😂
tidal warren
Hello, many users have complained about lag, so overall this is quite a frequent complaint. Lag could be either caused by your internet connection i.e. the ping is very high, or another option is that there is a graphics lag which is cause by a sudden drop in FPS, meaning your device cannot handle running pubgm.
wraith brook
@tidal warren but is runs smooth before
tidal warren
Also, yes it is true the game ran smoother before the update, so we will have to wait and see what 0.8.5 version brings us.
wraith brook
@tidal warren ok thanks
open oracle
@tidal warren really 😑😑
the lags started after 0.8 for most of the players, I play on smooth graphics,so how can it even lag
And one more thing
Asia server sometimes lags at a same time for all players 😂😂
Like the ping will increase from 88ms to 968ms for all the players playing in the Asia server at a same time😂😂
glad harbor
How to know how much fps my device supports
Is it outtopic 🤔
tidal warren
I myself have noticed higher ping; however, I have not necessarily been getting that much lag.
It has to be caused by network connectivity issues.
glad harbor
KitKat mod one thing is is 20 Mbps net good for playing pubg or not
open oracle
@tidal warren is the network connectivity of all the players in the Asia server get down at the same time😑,
It's the server issue not the network one
tidal warren
@glad harbor to know the exact FPS you would have to download another app since it is not shown within pubgm.
glad harbor
Yeah fps should need to be shown in pubg itslef
That gonna be true help for us...how about button in settibg
tidal warren
I do not think that there is a need to know the exact FPS, just go with the recommended settings. @glad harbor
@open oracle the only thing to do right now is wait for the update.
glad harbor
And what app should i use i waaana know
open oracle
@tidal warren waiting......
tidal warren
You could try Game Bench. @glad harbor
hushed ravine
Support help
tidal warren
Yes, what is the issue? @hushed ravine
hushed ravine
When will pubg mobile chinses fix app not installed error
glad harbor
Here global one
hushed ravine
Where chinsese than @glad harbor
glad harbor
Dunno
tidal warren
We do not provide support for the Chinese version here. @hushed ravine
hushed ravine
Wtf
glad harbor
Try google there u can get help more
hushed ravine
K
mild torrent
Why did I got kick out from the server yesterday
cyan rampart
@mild torrent Which server?
cinder flax
Is gfx tool safe to use in 0.8 version?
tidal warren
GFX tools will never be safe to use.
cinder flax
👀
mild torrent
Is the Miranar
glad harbor
Miramar in which asia it happens now days server is not good wait for update 0.8.5
tidal warren
Did you get a prompt message "server did not respond", or something along those lines? @mild torrent
glad harbor
@cinder flax game is not well optimized and for that too need to wait for update to know more
cinder flax
Yup
mild torrent
Yea I told me that the network is no good but when I check it again the wifi is full
hushed ravine
Support plz
tidal warren
Feel free to send all the suggestions on improvement to the customer support. @cinder flax
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
hushed ravine
Is akm better or m416?
glad harbor
I get killed like thanos did magic and boom in one blink it leads to match finish ui . So wait for update all hope 0.8.5 fixess
tidal warren
@mild torrent either your WiFi stopped working for a while and that is why you got disconnected, or it could be an issue with the server.
mild torrent
Thx
tidal warren
@hushed ravine please, move to #pubg-mobile to discuss this.
hushed ravine
K @tidal warren
tidal warren
Here is the analysis, rest can be discussed in a different channel. @hushed ravine
@copper ether what seems to be the issue?
Pubg is not loading correctly?
copper ether
Its downloading the new maps
I have enough storage and im on iOS12
Its not downloading*
tidal warren
Have you tried reinstalling?
tidal warren
Is there a prompt showing up? Or the maps are not downloading no matter what.
copper ether
iPhone 7 plus
tidal warren
I am using the exact same device and nothing is showing up. 🤔
copper ether
tidal warren
So the issue rn is that you cannot download iFunbox? @copper ether
copper ether
I downloaded it but it says its not compatible with itunes
tidal warren
Do you have iTunes fully updated?
copper ether
It just finished updating i wanna try again
tidal warren
Yes, try it out. Let me know. @copper ether
wraith brook
I played on tpp but why my rank increase in fpp
blazing beacon
Why u delete my massage
tidal warren
Because your message has already been answered to, no need to repost it 3 times. @blazing beacon
wraith brook
Tell me
blazing beacon
I didn't receive any answers of fox
wraith brook
@tidal warren tell
blazing beacon
@tidal warren no progress
Some problems
tidal warren
@worn sundial Hello, I also said to look at the timer in-game.
blazing beacon
It's not just my problems
copper ether
@tidal warren still not working
blazing beacon
Its PUBG MOBILE players problems
wraith brook
@tidal warren I played a match on tpp but my season rank increased in fpp
tidal warren
You have already been addressed, no point mulling over it 10000 times. Now, please move to a different channel. @blazing beacon
copper ether
worn sundial
@tidal warren Do U Have Any Idead When It's Surely Release Today Or Tomorrow
tidal warren
@wraith brook could you please SS the career results?
@worn sundial there is no official date of release.
night cloak
Is using a GFX tool a bannable offense?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
tidal warren
@copper ether seems like that is an issue with the iFunbox and your version of iTunes is not supported. I do not how else it can be fixed.
night cloak
Damn
copper ether
Oh crap :/ anyway thank you @tidal warren
weary bridge
@left herald PUBGMOBILE_CS@tencentgames.com
tidal warren
GFX grants you an account suspension of 1 month up to 10 years, would not recommend using it.
worn sundial
There may be chance of banning Little fir using gfx
left herald
@weary bridge thanks
coarse tapir
Fix this next update plz
tidal warren
Yes, big yikes aka do not use GFX tools and you will not have to worry about this.
worn sundial
@tidal warren but bro in my other IDs I used it so many time in 0.8.0 but nothing happened with my id
Still not bann
plain trail
So
I have the leopard bandana
And the sleever bike jacket
But i do not have the helmet skin
Thats a glitch or something like that ?
tidal warren
@plain trail Hello, none of the scarves actually work with the bike jacket because of its collar.
@coarse tapir have you reported this via the in-game report button or by contacting the customer support?
plain trail
oh ._.
coarse tapir
Ok @tidal warren
night cloak
The bandanas don't work on certain stuff, like the hazard jacket, for example
worn sundial
U have to report with Character Related Choices
Deformed Character is choice given in the support button
Sorry report button
tidal warren
Actually, bandanas do work with the hazard suit. Only the bike jacket seems to not allow usage of scarves.
lean crescent
xD is that possible
tidal warren
What seems to be the issue?
lean crescent
@night cloak You arent not allowed to use scarf on these certain suits
35 teams in a squad match
night cloak
@plain trail you was talking about getting helmet skin by completing achievement with legendary outfits?
tidal warren
Could be possible, many players must have turned off the auto-matching. @lean crescent
And by that I mean they fought 1 vs 4.
Even if it is a party of one it still counts as a team.
lean crescent
Yup that was a room same squad
copper ether
@tidal warren i just downloaded the new beta ... and the maps downloaded normally ... why is the problem only in the official release ?
lean crescent
that is in testing stage girl they are searching and ensuring that there arent any bug
and removing those bugs too global version maybe has some defect
am i right kitkat?
tidal warren
@copper ether the update should come soon, please be patient.
glad harbor
0 day 8hr left for me so wait for tomorrow
copper ether
Okayy @tidal warren
glad harbor
@lean crescent for 0.8.5 new version update
But still it may be delayed for some day. But hope it will come tomorrow
lean crescent
oh xD I never knew what will be the size by the way pray it doesnt cross 1.5gb
we should use #chat for it i think I am spamming it here
glad harbor
😃
crimson pecan
Can u look at all player that have PGI before is gamertag please, it's a team of hacker who broke the game
storm flumeBOT
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
odd cloud
@pure zealot I think that option is not there
spare kiln
Where can I get admin or mod?
vocal minnow
Admins and mods are online. @spare kiln
lime juniper
@spare kiln?
spare kiln
Wanted to share room game details, how do I do?
vocal minnow
@spare kiln Dm it to a mod or an admin in the correct format present at #matches, check the channel for more information.
spare kiln
@vocal minnow I got that. Didn't get the part to dm a mod or admin. I have no idea how to do that
vocal minnow
@spare kiln Just send them a message.
lime juniper
Check my message, @spare kiln.
severe niche
For Using Octopus
vocal minnow
Error will take it from here 👍. @spare kiln
haughty cypress
Hah. @severe niche
shadow flax
Everyone time I try logging in using Twitter, my game restarts. Facebook works fine. Anyone else experienced this?
vocal minnow
We're you one of the 13 million people? @severe niche
night cloak
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
spare kiln
@vocal minnow thanks mate
vocal minnow
@spare kiln Have a good day mate 👍.
severe niche
@storm flume Can You Help
vocal minnow
Pubg mobile did ban 13 million hackers. @severe niche
Have you anything you can think of to violate a rule? @severe niche
@severe niche Machete is a bot.
night cloak
He said he used octupus
haughty cypress
@severe niche just accept the fact that you got banned for violating TOS
vocal minnow
A gfx tool?
night cloak
Cant do that
severe niche
I only use Octopus And I Got Ban
haughty cypress
@vocal minnow allows you to connect your mouse and keyboard to your phone
twin oyster
how many days ban for gfx?
haughty cypress
@twin oyster 3650 days
vocal minnow
Using third party software to enhance your game results in a ban. @severe niche
haughty cypress
10 years lul
twin oyster
yes
i heard gfx tool is 1 month
haughty cypress
Eh
twin oyster
and on warning
next time 10 year
night cloak
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding.
twin oyster
and other reasons ban for 10 years direct
vocal minnow
Further violation = 10years @twin oyster
twin oyster
yes
vocal minnow
Please refrain from using gfx tools.
odd cloud
Then why Octopus was direct 10 years?
strange leaf
My fb was hacked I managed to recover it but still some other person is playing on my account any solution to remove?
I removed the access of pubg from fb and connected to new Google play account
vocal minnow
Unlinking accounts isn't possible, you can report your issue here - Here is the official email: PUBGMOBILE_CS@tencentgames.com.
@strange leaf
strange leaf
Okay :p
I have removed access to pubg from fb I don't need fb I have Google play game connected and even I have deactivated the fb
glad harbor
Deactivating fb result to not login in game if u use fb to login. Tho
vocal minnow
Well your pubgm account is still being used by someone right? @strange leaf
strange leaf
Yes
vocal minnow
What else have you linked your account with? @strange leaf
strange leaf
Google play which I have connected some hrs ago
glad harbor
What if changing password of fb and then logout all other device
strange leaf
Did that
vocal minnow
How did your account get hacked? @strange leaf
strange leaf
I thought it wasn't being used but now someone is using :(
I am reseller of different mobile games :/ some hater maybe hacked it
vocal minnow
Try contacting support they might deactivate your account and then you can change the password and get your account back.
Reseller?
strange leaf
Oke have mailed them
vocal minnow
Can you elaborate? @strange leaf
Pubg mobile is free, you tried selling battle passes?
vocal minnow
You have an issue with pubgm right?
strange leaf
Yes
vocal minnow
Well All you can do is wait for the email.
strange leaf
Oke bro
vocal minnow
Try being more careful from next time. @strange leaf
strange leaf
Have spent all earning on that pubgm account :(
vocal minnow
Yeah I can understand what your going through now, but we the discord staff have helped you from our end, we can only guide you through the problem. @strange leaf
The customer care should take care of it. @strange leaf
strange leaf
Oke bro really appreciate it
shadow flax
Help: Every time I try logging in using Twitter, game restarts. Used to work just fine. Facebook login works. Tried clearing cache / data, re-downloaded the game & Twitter. Hasn't solved anything. Any ideas as to how I can fix this?
cyan rampart
It should open an external browser for the Twitter login. Does that happen?
glad harbor
Is Twitter deactivate there too if u have deactivate or somewhat then u cant login in game
shadow flax
Yeah, that's as far as it gets. I click the account I wish to use, then the game restarts (Blue screen > login options etc.)
Deactivated from where?
cyan rampart
I see. Have you ever logged in via Twitter?
shadow flax
It's fully operational, I use it with no problems.
And yes, I even managed to get as far as Crowne.
neon heart
there is a bug with full auto weapons, that when u press the fire button it shots 1 bullet then stops and u have to press it again to shoot full auto
glad harbor
Dunno i dont use Twitter but most login problem occurs when u deactivate fb like that. As u cant login
cyan rampart
@shadow flax Your default browser could be causing this.
Using Android?
neon heart
when is it gonna be solved ?
shadow flax
@cyan rampart I do mate
cyan rampart
@neon heart I have experienced it myself as well, but never reported as it is not very major of an issue. Just fire a couple of shots in the beginning and it should be just fine.
@shadow flax Got developer options on?
glad harbor
@neon heart report it to pubg gmail
With short video and in detail
shadow flax
@cyan rampart Yup
cyan rampart
@shadow flax Alright. Go to developer options and find an option which allows you to choose how many processes can run at a time.
neon heart
i died 3 times today because of it
shadow flax
@cyan rampart 'Standard limit' it says
neon heart
@glad harbor ok thanks
cyan rampart
@shadow flax There you are. Change it to 1 process at a time. Restart your device and see if anything changes.
@neon heart To add, the support E-Mail is PUBGMOBILE_CS@tencentgames.com
shadow flax
@cyan rampart It resets to 'Standard limit' btw, upon restarting.
neon heart
thx @cyan rampart
glad harbor
Thats background app controlling i guess
cyan rampart
Ah, I completely forgot that. Just go to recent apps and close everything. Then launch your game normally and login.m @shadow flax.
glad harbor
U can free some ram by clsoing all running background app and open pubg
shadow flax
Yup, i've used Greenify for that. No success.
glad harbor
Na using other app do nothing better uninstall those
shadow flax
@cyan rampart Didn't work btw
glad harbor
Just use builtin for closing background app android is designed to manage itself and do the things tho
cyan rampart
Well then. I am guessing it's your default browser.
When you click on the Twitter login option, what happens next?
shadow flax
In what way does it interfere? I'll gladly delete it if I must.
glad harbor
Better pic will help can u provide ss
shadow flax
It flashes once, nothing happens. Click the profile again, game restarts.
@glad harbor I could try record. SS won't show the actual issue here.
worldly zephyr
Are we allowed to use the gfx tool now?
glad harbor
@worldly zephyrnope
cyan rampart
Next thing you could try is locate where the default apps are and change your default browser to a different one.
glad harbor
Any third party app use may result to ban
glad harbor
Gfx tool exploits the game and not recommended
cyan rampart
10 years/3650 days.
shadow flax
@cyan rampart You absolute ******* GENIUS SSSS!!!! It worked!!
I just disabled default browser
YESSSS!
cyan rampart
😉
worldly zephyr
How will the devs know I'm using the gfx tool tho @cyan rampart
sick peak
You guys should make a battle royal with 50 players & zombies for Halloween
shadow flax
Thanks bro, Jesus Christ. Lifesaver.
worldly zephyr
@sick peak I'm waiting for steam halloween sales
cyan rampart
@worldly zephyr The answer lies in #481198147478224896 but I'll elaborate.
The game has an anti-cheat which regularly checks on default game files. GFX Tool modifies the original model and shader files. When the anti-cheat detects this file mismatch, you get banned for 10 years.
@shadow flax No worries. Have fun!
blazing beacon
30$ I pay for PUBG MOBILE
And I can't play it
Waiting long time 20 min matching
Fpp solo duo EU
sick peak
@worldly zephyr you think zombies would be dope?
worldly zephyr
@cyan rampart 10 years man ,I'm already in jail for 20 years any way
cyan rampart
@blazing beacon What rank are you?
@sick peak Please use #pubg-mobile 😀
worldly zephyr
@sick peak yes and even fpp inside the vehicle
cyan rampart
FPP EU High Rank queues mostly extend up to 10 minutes, not more than that.
shut grove
i deleted my facebook account due to harrassment reasons and now my pubg account is gone too
any chance of getting it back or nah?
cyan rampart
@shut grove Maybe. All you can do it get in touch with the game staff through E-Mail. The E-Mail ID is PUBGMOBILE_CS@tencentgames.com
blazing beacon
@cyan rampart
Solo diamond I
Duo Crown IV
shut grove
thank you friend
cyan rampart
@blazing beacon Try restarting the game or try again later; maybe not many players of your rank are playing the mode you are playing.
@shut grove No worries. Have a nice day!
glad harbor
Actually the higher your rank is it will take a more time in matching sometimes. Even more
blazing beacon
@cyan rampart restart didn't help
Nonstop matching...
cyan rampart
Like I said: Try again later. Maybe there is a lack of players of your specific tier and mode.
blazing beacon
@cyan rampart
I can't and my friends also
Can't make that
Elite mission week 6
Win solo classic with less 100 dmg
It's not just my opinion
This mission is wrong
cyan rampart
How do you get pacifist? By staying all game with 0 kills, right?
This is even easier, you can gain atleast one kill in the end. Just try to keep your enemy out of the zone and he'll take damage. Then kill him 😉
shadow flax
@cyan rampart Any news on proximity lag being fixed soon? Or are we gonna have to wait for 8.5 or 9?
bronze lodge
Any info about the merit issue?
cyan rampart
@shadow flax Every update brings in some optimisation. Major updates like 0.7, 0.8, etc. might cause additional lag but a patch is mostly rolled out within a week itself. Just wait for an update.
blazing beacon
@cyan rampart its theory
U managed to make it personal
This mission didn't respond to idea of the game and his actually nature
cyan rampart
@bronze lodge From personal experience, I've figured it out that it is user specific. Not everyone gets to go through the merit bug. My friend was on 61 Merit, he could play and his merit did shoot up to 75.
@blazing beacon I also mentioned another thing in the morning: All your suggestions/feedback are welcome. Send them in an E-Mail to PUBGMOBILE_CS@tencentgames.com
bronze lodge
I was banned for a month..and now my merit is still 40.. its not increasing...and its been 2 weeks
I haven't gained a sigle merit point
Single*
cyan rampart
Majority of the players are still facing this issue. Just wait for a patch.
pure zealot
@half kayak why I can't make my croshair static?
cyan rampart
@night cloak What are you trying to imply by this screenshot?
serene lantern
There is no 100 point wheel in ace so do you get demoted from ace? If so, how?
sturdy isle
@odd cloud have u got the reply frm the customer service bruh
odd cloud
Yea, they did reply, but it was kinda generalized one that sounds like copy paste / bot reply
I send them another note, which should get a human reply
sturdy isle
Yeah bro they didnt letting us to explain at all,,feels bad
I just ended up the convo and started playin another account @odd cloud
odd cloud
Yea, for now that seems to be the only way out unless they start caring about it
Still, I'll try to talk to the m in case I get success
sturdy isle
@odd cloud Thanks for ur endless support broo...Hope they forgive me😭
odd cloud
Yea, it's for everyone
sturdy isle
@odd cloud yea broo i got many banned players on my dm tooo
versed mural
what about the merit fix
which method
this custom room methos is not working for me
sturdy isle
It works bro but u want to play around 20 solo matches after that
versed mural
yes i do
sturdy isle
❤
odd cloud
Will decrease. That's a price you have to play for doing nasty stuff
odd cloud
I think #481198147478224896 has all the details
open oracle
I'm lucky, even after knocking my teammates many times my merit is not decreasing 😁😁,idk why..
torpid sleet
anyone using discord on ios while playing the game? the sound goes mono, any fix?
twilit widget
I played solo vs squad i kill 3 and my rank is #10 but they added me just 6pts 😔
Pubg is unfair 😢
kind drift
@twilit widget more kills gives more points as u died on #10
tardy brook
@open oracle it depends, if your teammates are friends whom you have good synergy with, then you don't lose merit unless they report you when they get knocked and die
open oracle
@tardy brook thanks for the information.
Now i will knock my teammates in every game because i play with them everyday and my synergy is good with them and even if they die,they will not report me😁, thanks again
stark pumice
When we getting claymore and land mines
night cloak
@stark pumice most likely never because it has never been in the game and most likely won't ever
uncut sundial
Why do i lag like alot in pubg i play on note 5 4 gb ram 32 gb space
violet socket
My PUBG account is linked to Twitter, i want it to be linked with Google Play.
How can this be done?
night cloak
@violet socket I don't think Google play is an option just yet
@uncut sundial could be the internet you are using or something with an update
halcyon ocean
@uncut sundial did u look at ur ping? if is high that is reason, try to change dns on ruter to better one if that is problem...
fleet crescent
prime minnow
When will pubg lite be available in the US
night cloak
it is
dim crag
Is tencent actively doing stuff against cheaters? Or is it just hollow promises .... getting sick of tapping a guy two three four times scoped in with 7.62 ammo only for them to walk around and snapshot me in a single shot ..... tapped a guy medium distance twice with an awm, one to the head ... only to supposedly have him turn around and knock and kill me with a ump9
That stuff is really sucking the fun out of the game
prime minnow
I'm in the US but it's not available
Is there a reason for this or it's not available for my country I live in the US and my country is Texas
Is it not available for my country just yet?
meager moss
agile hinge
When is this shitty version gonna get patched/updated?
twin axle
@agile hinge i guess soon
agile hinge
👍
eager wren
neat turret
A paladin is artillery, not a tank, and this would probably be better posted in #chat 😃
shadow delta
mint arrow
When will the fact that a just play against laggers finaly be fixed... we just need a system where its not possible to play with players from other regions unless you are in a custom room with them... I die 5 of 10 matches to a random indish or turkish guy that plays on eu server, eats 15 bullets without a vest and just kills me instead of dying... I just played against a guy from turkey like a second ago and killed me with an uzi without armor because I hit him with 2 shotgun shots while he ran into my room while I was healing... I wouldnt mind dying if I woulndt allways get at least -50 Points when I die close to the start... its a pain just beeing able to rank up when I drop im Severny or something...
night cloak
Going Commando achievement work on duo and squad with friends? Or only solo?
tardy brook
@open oracle be careful though what I said isn't 100% true as no one really knows for sure how the system works, all I've noticed is that people whom you have high synergy with doesn't make the automated system flag you if you knocked someone, but I wouldn't be too sure about them also getting killed.
@night cloak only solo
lapis raven
Anyone else experiencing this achievement bug?
faint shadow
I got +14 points while my friend just got +10 points while all his stats were either equal or better than me !!
night cloak
You’re really asking why he got more in the support
faint shadow
Can someone explain me the logic behind why my friend got less points
(We both in diamond 1 at the start of the match n just got into crown that match ) which anyways am higher ranked so should he be getting more points
@night cloak he got less points while he had better stats
N if i dont ask in support where else shall i ask ?
misty kraken
Today is my ptm.
It will decide whether I can use my phone to play PUBG Mobile or not.😂😂
@misty kraken @misty kraken
woeful plank
my friends list does not show all my friends that are online. eg i know some others are online because they show up in the clans list as online. my internet connection is fine.
show*
night cloak
Anyone experiencing an inventory bug?
It's says I have 0 of 1 item which is thr assassin coat even though I'm not wearing it. When I try to wear it, it says I don't have the item.
It's with several items as well.
sacred cave
Because your other portable closet is using it
But I wanna see my mask through my HELMET!!!
glass badger
@odd cloud and @sturdy isle Your Accounts Are also Banned for 10 years?
haughty cypress
Wut? @glass badger
sacred cave
Pubg would dead by time
haughty cypress
Xnehaxixh is an admin, im sure he knows the TOS @glass badger
@sacred cave any game would die by time, even fortnite
smoky glacier
Hi mod
Greetings..
I wanna add my clan discord link in #clan recruiting what is the procedure?
night cloak
She is invisible
supple wasp
@smoky glacier what is it about bro?
smoky glacier
About posting my diacord clan link in recruiting channel
night cloak
@smoky glacier dm any online mod
supple wasp
You need to message any mod in said format with necessary information and they will give u temp acess to post it
✌
smoky glacier
I dm'ed hex a while ago but still no reply
night cloak
@smoky glacier dm vangetti?
smoky glacier
Yep already done
supple wasp
@smoky glacier all you can do now its just have patience surely any of the mods will reply to your req soon
wraith brook
Why I got in silver
See I am in gold league then why my rank is increasing in silver
night dawn
@amber hedge update?
amber hedge
haughty cypress
Hmmm
night dawn
Dude how much more time? They are not even replying.
haughty cypress
What dya wanna know? @night dawn
@wraith brook you changed servers by accident, or the game changed your server by accident
night dawn
About the 0.8.5 update
haughty cypress
No announced dates yet
night dawn
:(
wraith brook
@haughty cypress what to do now
haughty cypress
What server do you play on?
Just changed your server back to what you originally play on
wraith brook
@haughty cypress ok I understood now thanks
haughty cypress
Mmmm
wraith brook
@haughty cypress how to change server
haughty cypress
In the map selection screen, top right @wraith brook
odd cloud
@glass badger my account is safe. It's just that I'm trying to draw the attention the support so I could convince them.
They should actually reduce it to a month
hasty girder
@odd cloud hope they do so... But no idea why they are not replying. Supercell or other company's customer service reply you within some minutes/hours. They are also popular.
odd cloud
Yea, well dunno how does Tencent work or they have more preference for Chinese or stuff
night cloak
"dont use bad words"
lol christian
lol discord with 200k people only has 5k online
coarse swallow
whens's next update ?
within 2 weeks i have reinstalled this game more than 10 times -.-
fix this fking bug -.- bullshit
next bronze
Is the crash carnage event coming to pubg mobile?
alpine tree
my facebook account is reseted when i login with emulator
blazing vector
Pubg is sh*t
haughty cypress
@minor ledge you mean in discord or in game?
If its in game, you can only stop their invites but not the chat
minor ledge
Yea I hit block in he chat
haughty cypress
Erm nice then
bitter bison
MrUnknowns ID : 510205108
Griefing
he kill me with a uaz twice in 1 match
jolly rover
So bassically i got 84 rating after winning a match and i was like halfway through platinum 3 when the match got over it showed that i level up from bronze 1 to silver5 and i was not at bromze 1 in any game mode, i was playing Squad TPP
Now i am stuck at plat 3
hasty girder
Check the server if it's changed @jolly rover
modest wind
Me va con un lag el juego que Dios mío
formal anchor
We own a facebook page of PUBG mobile content in nepal which has around 35k likes and followers is there any chance we can get into the content creators program?
kind drift
@formal anchor read #481198147478224896 7.2
formal anchor
Ohh so we need to have 1k+ subscribers in youtube o twitch?
kind drift
Yea
wraith brook
Does if we change our server to low ping server it change our league
dire sierra
hi.how to fix. whem starting miramar match..It shows me connection lost to server .check your network..In loading..My internet is good
wraith brook
Tel me
open oracle
What is clan perks??
Can anyone help me out with that...
dire sierra
hi. how to fix. whem starting miramar match..It shows me connection lost to server .check your network..In loading..My internet is good
@kind drift tell me
please tell me how to fix that?
night cloak
@dire sierra its probably another bug please report it using in game report button or mail at
PUBGMOBILE_CS@tencentgames.com
And alternatively please try repairing the client or clearing data
dire sierra
ok
open oracle
@night cloak do you know what is clan perks??
Please let me know
night cloak
Please read #481198147478224896 3.13 @open oracle
kind drift
@wraith brook if you choose different server , then there will be different rankings on that server
wraith brook
Why some times gold sometimes silver
south ice
My id gone banned without any reason . I receive a message saying that you are reported multiple times but I did not use any cheats
Can you help me please?
wraith brook
@wraith brook
kind drift
@wraith brook check your selected server before playing...
Asian squads differs from europe squads
Like wise check the mode you've selected ( solo , duo , squad)
vocal minnow
You might be playing on a different server, if you play on a new server your rank will be bronze. @wraith brook
@south ice Can you send any screenshots?
wraith brook
@kind drift @vocal minnow thNks guys
vocal minnow
@wraith brook Anytime, have a good day mate 👍.
south ice
When I am logging it says that your id has banned due to multiple report in single match
kind drift
@south ice if you're sure you didn't use any hacks , then contact customer support through this mail
PUBGMOBILE_CS@tencentgames.com
south ice
But it appears once when I am playing , I classic match my match suddenly closed and the login page appears and then the message appears that I told you
Yes of course I am sure
kind drift
Email them from above mail ↑
kind drift
Welcome ! Have a nice day
vocal minnow
Well I asked you screenshots but you keep ignoring. @south ice
south ice
My other id DYMSTIFY got banned
kind drift
@vocal minnow he was playing a classic and got kicked into login screen with a message ban
south ice
Yes
vocal minnow
@kind drift Yeah I'm asking for screen shots of the message.
How long have you been banned for? @south ice
south ice
What time limit you are asking for?
kind drift
@south ice send the screenshot...
vocal minnow
When you get banned you have a time limit, the amount of days/months you have been banned for.
@south ice
neat solar
@kind drift we are getting some others voice in our game from morning and we tried clearing cache
south ice
Wait for 2 minutes I will be sending the screenshot
vocal minnow
@neat solar Your audio might be on 'all'.
Change it to team to only hear the voices of your teammates.
neat solar
@vocal minnowno on lobby to in asia servee
kind drift
@neat solar repair the game
vocal minnow
Yeah in the lobby when you keep it on all you can hear what other people because they have it on all as well.
vocal minnow
10 years. @south ice
vocal minnow
Have you used any third party software to enhance your game? @south ice
south ice
Really No
vocal minnow
Have you violated any rules? @south ice
kind drift
Wait for reply of the email , if you won't get reply within a week , send again @south ice
vocal minnow
Yeah it takes time.
vocal minnow
@south ice Just wait for a reply.
vocal minnow
I understand, just wait for a reply.
south ice
Is that's why they banned?
vocal minnow
You have been addressed already, please move on to the chats. @south ice
faint shadow
My friend(DaneshW) got only +10 points while i(Maddy73) got +14 points in rank while his stats are equal if not better than mine (p.s. we both in diamond 1)
Why is it so ?
kind drift
You survived more time than him...
I'm not sure but if that's a bug report in-game...
vocal minnow
He restored more health and did do more damage than you. @faint shadow
And revived more teammates.
faint shadow
@vocal minnow and he got less points than me
Thats the issue he was better n got less points
vocal minnow
Note - if you want to report a bug, there is a 'Report' button at the top right corner in-Game please use that feature in order for the devs to take notes of any bugs or glitches in-game.
faint shadow
Both same rank
vocal minnow
Report it.
faint shadow
K thnx
night dawn
@vocal minnow You read that wrong, they banned 13 M over a period of more than 1 year. The data is from June 2017 to current date
vocal minnow
@night dawn Yeah my bad.
night dawn
:)
vocal minnow
I was gonna edit it but was too lazy to scroll up. @night dawn
versed mural
Will the custom match method fix the merit bug
kind drift
@night dawn read pinned messages point 2.
Thankyou
vocal minnow
The merit bug is a known issue and will be fixed in the upcoming update. @versed mural
kind drift
@versed mural yes it will
night dawn
Ok :)
versed mural
@kind drift are you sure
kind drift
@versed mural yes...
night dawn
@kind drift Nkw please guide me too
versed mural
100 percent or 50/60
kind drift
I cannot help with that stuff here...
Coz teamkilling is against rules of pubg
night dawn
@kind drift Dude it didn't worked for me, can you tell me what's wrong
night cloak
i*
kind drift
If you've completed your queries please move to other channels...
night cloak
it says server timeed out.when my internet is still on
vocal minnow
A huge amount of people are playing on the Asian server, the servers get overloaded because of this, it will be fixed in the update. @night cloak
Just wait for the update if the game is unplayable.
@night cloak
night cloak
hmm
versed mural
@kind drift can you please tell me the full method
vocal minnow
@versed mural You have already been addressed please move to the chats.
Further violation will cause unnecessary casualties.
versed mural
@vocal minnow he didn't gave me an answer
vocal minnow
@versed mural You were already addressed,you have less merit because of team killing, the merit is bugged right now, it will be fixed in the upcoming update.
versed mural
@vocal minnow I was asking for the method of custom room fix
vocal minnow
You had a problem with merit right? @versed mural
versed mural
Yes
vocal minnow
You have been addressed with that. @versed mural
What is this 'method of custom room' you speak of?
versed mural
But someone told me that custom method will fix your bugged merits
@vocal minnow I too want to know that
One of you mods told me that
Your*
vocal minnow
No news to fix the merit bug as of yet. Once we know anything it will be announced.It will be fixed in the upcoming update. @versed mural
Just wait for the update for now.
This is a common issue, many people are facing this issue, if there was a fix it would have already been announced.
versed mural
Okkk but tell your mods not to give fake news
vocal minnow
Our mods are here only to help people out, you can't just falsely claim that a mod gave you false information, they were given a mod role for a reason, you don't have proof to your statement. @versed mural
quaint tapir
He wasn’t really falsely claiming, a helper did say that if you scroll above and read the messages.
kind drift
@versed mural that works , but it's against rules , as it involves team killing , no more discussion about that , be calm
versed mural
Anyways I was not disgracing anyone
vocal minnow
@quaint tapir He said 'mod'.
quaint tapir
not hard to tell that he didnt know the difference lmao
fallow raptor
Am having a problem where my crew members are online but not showing online on my friend list
solemn elk
Why the game is freezing for 5-10 seconds and sometimes for 20
fallow raptor
Happening only on friends tabs
haughty cypress
Optimisation issues, just wait for the next patch and no there arent any announced dates for the patch yet @solemn elk
fallow raptor
He @haughty cypress hey what about not able see your friends online..
haughty cypress
Idk, ive never heard nor face that problem before
Barely anyone uses the crewmfunction
fallow raptor
@haughty cypress its server problem i guess
Because sometimes its show them online sometime dont
Asia server is laggy as hell
slender thistle
OMG PUBG
weary cosmos
server problem in krjp
slender thistle
my game keeps server disconnecting and then connec him lost happens and i have to join back.
** do not tell me it's wifi problem because i clearly know when its my internet and when it isn't **
my internet perfect other games NP and in pubg every single damn time
eu server
ipad pro
fallen hedge
What's patch note?
vocal minnow
@slender thistle How many times have you faced this issue?
They are notes that provide information about an upcoming update. @fallen hedge
strange leaf
Is the merit issue fixed?
slender thistle
@vocal minnow alot like one game i had 5 times. it happens when i land from the jump
glass badger
@odd cloud Than you So Much Man I Will Pray that they got convinced Man Please reduce t month or 90 days maximum 120 days But No 10 year please forgive Thakyou Sir I Hope You will Convinve
vocal minnow
@strange leaf Nope, it will be fixed in the upcoming update.
@slender thistle Have you tried repairing?
vocal sapphire
Lagging too much when enemies around😭 😭 😰
slender thistle
@vocal minnow yes ALOT OF TIMES it's actually really annoying
vocal sapphire
I lost numerous of matches coz of that
vocal minnow
@slender thistle Well does it happen on the other servers?
vocal sapphire
I hope that will be fixed asap🤐
vocal minnow
@vocal sapphire Which device do you play on?
slender thistle
@vocal minnow it happens in all server but i cannot say regards Asia cause I have bad ping in that
eu and NA wifi perfect and happens all the freaking tine
vocal sapphire
Sometimes COOLPAD and sometimes on my vivo v9
vocal minnow
@slender thistle Well try waiting for the upcoming update (0.8.5), this update mainly focuses on fixing bugs and other issues.
slender thistle
smfh
vocal sapphire
But it was not that much lagging before 0.8.0 update
vocal minnow
You can report it here - PUBGMOBILE_CS@TENCENTGAMES.COM, with details please. @slender thistle
@vocal sapphire What's your usual ping? Do you have a good Internet connection?
vocal sapphire
My connection is super good, Not a problem with that, usually got 200-500 only when enemies are near to me
Ping*
tidal warren
We will have to wait for the next update.
vocal sapphire
Hmm, will do👍
tidal warren
Many users have reported issues revolving server connectivity, so at the moment this is quite a common occurrence.
odd cloud
@vocal minnow well, if it's server's fault then it's a yes
@vocal minnow which version are you in again?
odd cloud
Lemme check the ping
vocal minnow
I don't have a problem, don't waste your time lol. @odd cloud
I'm just telling that you will receive this notification.
odd cloud
Still lemme see if I'm getting as well or not
odd cloud
The servers are fluctuating
The ping is normal for 2s and then 400 to 800 the next 2s and repeat
I just got a 1s timeout
Well, most probably they took down some servers for beta testing so we're having higher ping
velvet anvil
The leopard bandana from 1st purchase is equipped to my character but it is invisible,help
tidal warren
Hello, are you by chance wearing the bike jacket?
Scarves and bandanas do not show up with certain clothes which have high collars.
tidal warren
Yes, scarves and bandanas do not show up with the season 3 jacket. 
@velvet anvil
velvet anvil
ok thank you,I was worried for secs 👍
tidal warren
No problem. :))
burnt mantle
I need help
toxic fern
What is this
night cloak
Hello, I'd like to share my clips and videos in this server, what do I need to do?
tidal warren
Hello, read FAQ 7.6 #481198147478224896. @night cloak
vocal minnow
@burnt mantle Can you elaborate?
tidal warren
For future reference, ask questions revolving this server in #discord. Thank you.
@burnt mantle Hello, please, make sure your internet connection is steady and restart the game.
cyan rampart
@toxic fern @glad harbor The video description says it all.
Just another spooky surprise from PUBG Mobile 🕵
@weary cosmos ^
tidal warren
@glad harbor You will have to wait and see what it is. 😉
cyan rampart
God knows 👻
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
tidal warren
Move to a different channel please. @night cloak
This is not the place for such discussion.
floral nexus
Emulator is so broke
tidal warren
What seems to be the issue? @floral nexus
tidal warren
What emulator are you using?
floral nexus
Tgb
And not for me for everyone
Like i can predict enemies
Wherever there are enemies there is fps drop
tidal warren
For me personally, I have not encountered such issues.
floral nexus
Morr visible in fpp
tidal warren
However, yes, I have heard others complain about this particular problem.
Hopefully, it will get fixed with the upcoming 0.8.5.
floral nexus
0.9 is coming soon?
tidal warren
No, next version is 0.8.5.
floral nexus
Fpp driving?
vocal minnow
The upcoming update (0.8.5) mainly focuses on fixing bugs and other issues.
Global will recieve 0.9 later.
@floral nexus
umbral breach
Any news about. 8.5 release date?
tidal warren
@umbral breach no news.
umbral breach
😫😫😫
vocal minnow
Once any new info arises on this topic it will surely be announced. Please be patient. @umbral breach
steel pasture
@night cloak i need help
@sleek plinth LookOutForMe#1446 what do clan perks do and how to get them
@placid musk
@placid musk what do clan perks do
And how do they work
K thx
grave shore
Will the lag and loading issues be fixed for 0.8.5?
storm flumeBOT
Please read this channel's pinned messages for further information, @steel pasture:
- Android: Click the three-dotted menu located in the top-right corner of the channel and select Pinned Messages.
- iOS: Click the channel name and select Pinned Messages located at the bottom.
- PC: Click the pin icon located in the top-right of the channel.
tidal warren
That is what the 0.8.5 update mainly focuses on. @grave shore
So yes, it is expected.
storm flumeBOT
Please refer to FAQ 3.13 in #481198147478224896 for further information, @steel pasture. Remember to read through this channel before asking questions in the support channels.
tidal warren
This is what it looks like. @steel pasture
round drum
;-; perks
grave shore
Any idea when 0.8.5 might happen?
strange comet
Where can I announce a custom room?
gentle urchin
Guys anyone facing bugs of the friend list?
tidal warren
@grave shore no official news on that.
gentle urchin
Whenever i see my friends invite me but they arent shown active in friend list
tidal warren
@strange comet read FAQ 7.5 #481198147478224896. For future reference, ask server related questions in #discord. Thank you.
strong hull
How to enter traning mode on pubgm 0.8.1 update
tidal warren
@gentle urchin Yes, it could be because they were tryin to invite you for a match, but then you were not in the app, could have been looking at social media for example, in the meantime those who were inviting you left the PUBGM game, but the invites still went through. That is one of the possibilities, it has happened to me before as well.
tidal warren
Hello, that looks like the game got stuck just as you died, please, make sure that you report this via the in-game report button or by contacting the customer support. Thank you. @wraith brook
@worn sundial yes, it has disappeared.
Like I said before, there was a chance the timer would reset.
strong hull
Answer pls
tidal warren
@strong hull
worn sundial
Tell now plz
tidal warren
@worn sundial no official info on the release date. There is literally nothing to tell.
worn sundial
But u shown me a box on reward section
strong hull
@tidal warren thanks
tidal warren
Well yes, there was one. It stayed true to the 0.8 update. This time it didn't. I had already said that that could be one of the options as well. @worn sundial
tidal warren
I have no influence on the launch of the update. :DD No reason to give me an ultimatum. You are literally knocking on the wrong door.
worn sundial
Did u changed ur name
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
spring void
Do gfx tools ban you if so why and for how long
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
tidal warren
@spring void The usage of GFX tools is against their terms of service as well as the EULA. Your account can be suspended from a month up to 10 years.
next bronze
Is the M24 ironsight meant to be inaccurate or is it an aim glitch like the M16 in 0.7?
tidal warren
I have not heard of this issue.
next bronze
the ironsight of the M24 is slightly lower than where the bullet is actually going
tidal warren
Feel free to report it.
next bronze
Aight
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
plain bone
Hey i need help
worthy yarrow
@tidal warren ive been seeing some peoples gameplays on yt and they have different m4 sound
tidal warren
Yes? @plain bone
worthy yarrow
Was the m4 sound changed in 0.8.1?
tidal warren
@worthy yarrow yes, I have encountered some users saying that some guns make unusual sounds. I personally do not think this is that big of an issue. I do not think that they changed the sound. 🤔
worthy yarrow
In the Chinese version the m416 has a different sound, well the be added to global to?
I do like the new sound better than the old
plain bone
@tidal warren rply
tidal warren
@worthy yarrow the Global version does not exactly copy the Chinese version, so we will have to wait and see.
@plain bone what social media are you trying to log in through?
plain bone
tidal warren
You are not using an app so called "octopus", are you?
tidal warren
And is his FB account working properly?
plain bone
Yes
twin axle
Hi
tidal warren
Does he have the account connected to something else as well?
twin axle
I need support
plain bone
@tidal warren google account?
tidal warren
Does he have any other social media linked to his account or no?
plain bone
No
twin axle
The game takes alot of time to load and asks to enter match again every time I try to play a match
plain bone
He did not done any activity
plain bone
Ok let me try
onyx aurora
Doesn't help
tidal warren
@twin axle Hello, yes, that is a common complaint. Please, do not forget to report it via the in-game report button or by sending them an email.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
onyx aurora
I have done that twice today itself
tidal warren
Also, what version is that? Is that the live version 0.8? @plain bone
@onyx aurora are you also having issues to log in via 
?
plain bone
@tidal warren latest version
tidal warren
This is not the beta, is it? @plain bone
onyx aurora
No, the game doesn't load at all. Stuck on loading screen then asks enter game again? Takes forever to load
tidal warren
Please, same applies, do not forget to report it.
The upcoming 0.8.5 update should fix these issues.
plain bone
Done clinte repair but same issue
@tidal warren its not beta
Plz share mail id pubg mobile
tidal warren
Well then, I am guessing the account must have gotten suspended. Are you sure he can log into his facebook sans issues?
plain bone
@tidal warren??
tidal warren
The explanation is in the prompt itself, the authorization got revoked.
plain bone
So what should i do now
tidal warren
Email the customer service.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tidal warren
Explain them the issue in detail, attach the SS you sent here as well. @plain bone
little delta
tidal warren
@little delta Hello, what do you mean you lost them?
vocal minnow
@little delta wdym by lost? Did you purchase them through uc or were they coupons?
coarse swallow
@vocal minnow are you sure ? cause i have reinstalled my game more than 10 times because of this issue.
next bronze
Is there a notch setting in your settings menu?
tidal warren
It is a physical feature. Cannot be removed. @next bronze
slim orbit
@tidal warren it can be covered up by phone settings
tidal warren
Yes well, PUBGM is not optimized for the newest of devices yet.
night cloak
I can't PUBG I see authority error what will I do?
next bronze
@slim orbit can you shift the screen to the side to where the notch doesnt block your playing?
tidal warren
That is why the notch coveres up some of the options. @slim orbit
slim orbit
Hmm?
sleek plinth
Customise your controls
slim orbit
Ye but I'll be switching to Xs so Idc
night cloak
@slim orbit ya
slim orbit
IPhone Xs
tidal warren
@slim orbit To answer your question, we do not have an insight into the specific workings of the dev team. This means, we do not know when this issue will be solved. Hopefully, optimization for newer devices will come soon.
slim orbit
'Hopefully'?
slim orbit
I ain't a dev ping that guy over there
night cloak
@slim orbit sirr help me
tidal warren
@night cloak Hello, are you attempting to make a custom room?
tidal warren
Well then, where is the prompt showing up?
Explain in more detail.
And SS it as well.
night cloak
No only authorized error I see
tidal warren
Send a screenshot.
night cloak
Ohhh sir wait please
vocal minnow
@coarse swallow Yeah.
coarse swallow
alright thanks
mortal patrol
tidal warren
Did you encounter the person in game? Or you saw a video on 
? @mortal patrol
glacial tusk
Can I have some help my game won’t load it just stays in the loading screen but I can hear my squad mates
tidal warren
Have you restarted the app? @glacial tusk
glacial tusk
I did multiple times and I even tried to restart my phone but it is still stuck
glacial tusk
I am trapped in the loading screen at the start the game
scarlet crater
scarlet crater
Why do I always have to download that when I start the game?
tidal warren
So the screen only says "loading". You can still hear your teammates? That does not seem to make much sense. @glacial tusk
glacial tusk
I’m not sure either but it just won’t start
tidal warren
Are you sure your internet connection is steady? Try switching in between WiFi and cellular.
glacial tusk
It’s not my WiFi I tried to change between it
tidal warren
@coarse swallow this happens every single time? Strange indeed. Please, report this via the in-game report button.
glacial tusk
It stuck here
tidal warren
@glacial tusk reinstall the game.
tidal warren
I have seen one other user have this issue, we did not manage to fix it.
Can you use your FB account properly? @night cloak
tidal warren
Have you somehow violated the pubgm rules?
night cloak
No sir