questions

[sturdy isle]

No bro they will ,,let them take action🤕

[odd cloud]

I'll try to do something if I can

[dire ocean]

They took action thts y we got banned

[sturdy isle]

@odd cloud i would be pleased bruh

@dire ocean if they would have fixed that notch problem on poco phone f1,,i would never used octopus,,,i saw an youtube vedio and install that only for that purpose

[hasty girder]

I will never use octopus app if they solve the notch problem

[dire ocean]

I filed a claim also against the ban in game but they just asked my email and then never replied

[sturdy isle]

Yeah for me too

[dire ocean]

I also saw a video on YouTube and installed octopus

[sturdy isle]

I will in this support page forever for their answer🤕

[hasty girder]

Yeah me too

[odd cloud]

@dire ocean how many days have passed?

Since email

[sturdy isle]

Just an hour didnt passed away bro

[dire ocean]

I got ban in evenin

[odd cloud]

Lol you won't get reply that soon

[mystic wedge]

Hi

[odd cloud]

I'll try

[sturdy isle]

@odd cloudplease bro

[dire ocean]

i miss this

[sturdy isle]

Very dissapointed on using octopus

[dire ocean]

Yeah me too

[sturdy isle]

@dire oceanmee tooo badly bro

[unkempt stone]

+++

Me too

[mystic wedge]

BTW, who's Owner Of Pubg? Name?

Anyone know?

[dire ocean]

Blue hole is the company

[sturdy isle]

I just bought 2 royal pass ,,70 levels

[dire ocean]

Tht own pubgm

[mystic wedge]

I can't play pubg..

[dire ocean]

I was at lvl 55 and had both pacifist and weapon master title

[sturdy isle]

and now i never able to play the campus tournament for my team,,,feels tooo bad

[mystic wedge]

My device processer is 1.3ghz ☹ 😕

But I have 2GB ram ..

[sturdy isle]

I just bought a new phone for that,,,and had the notch problem,,,and things happened,,just ditched myself into octopus

And got banned

[mystic wedge]

Banned?

Why

lol

[dire ocean]

I installed octopus cuz of trigger players

[mystic wedge]

Means u use haxx?

XD

[dire ocean]

I can't spend money on them and players in my friend list have those triggers so i installed octopus

Octopus is not a hack

Its 3rd party app

[mystic wedge]

Ohk

[sturdy isle]

I never used keymapper,,,just installes for screen problems

[dire ocean]

We never chea

[mystic wedge]

@sturdy isle u from?

[dire ocean]

We r not cheaters

[sturdy isle]

Indua

india

[blazing beacon]

@lime juniper @lime juniper gmail.com

[mystic wedge]

Speak Hindi understand Urdu?

[dire ocean]

Hindi hi aati h

[unkempt stone]

Pls anyone pls help us

[mystic wedge]

Acha

[lime juniper]

What about trying Outlook or something else, @blazing beacon?

[sturdy isle]

No bro only english

[mystic wedge]

Hmm sahi h

[sturdy isle]

@lime juniper u heared abt that octopus banning,,,feels bad

[mystic wedge]

Why too many ',,,'?

[sturdy isle]

My team ign name bro

[mystic wedge]

Nah I means in typing

[lime juniper]

It is against the terms of service, @sturdy isle.

[hasty girder]

Instead of banning why they don't fix the problems I don't understand.

[sturdy isle]

@lime juniper but i never used hacks,i used it because of my notch problem broo

some youtubers suggested it

If the devs would have fixed the notch problem on poco phone i would have never used that feels bad bruh @lime juniper

[hasty girder]

Yeah that I am talking about

[sturdy isle]

@hasty girder feels bad if that would be a 30 day ban i just unistalled octopus and play

it is 10 years brooo

ill die😿

[odd cloud]

:( the conversation is paused that is no response from the Customer Care...

[dire ocean]

Yeah

[sturdy isle]

@odd cloud🤕 🤕 🤕

[dire ocean]

Thts whats happened with me too

[unkempt stone]

Whyyyyyy?

[sturdy isle]

Rip my account😣

Just imagine if i play and come again to 65 lvl ,,its too hard

[unkempt stone]

48lvl

[dire ocean]

55 lvl

With weapon master and pacifist both

[hasty girder]

58 lvl 4442 trophy 😭

[sturdy isle]

Feels bad for u brothers

I knw ur pain and hardworks

just all bcuz of octopus

Not even a single hack😣

[dire ocean]

Yeah

[sturdy isle]

Still many hackers are in the game ,but they just banned us😖

[dire ocean]

Yeah bitter Truth

our accounts

[hasty girder]

[sturdy isle]

😔 😔 😔

I would be happy if they change it to 30 days 😖

Atleast

[dire ocean]

Octopus walo new account banao aur apni squad ready kro new account se jinke octopus ke karan ban hue and pubg ke top players banke dikhao

Yeah i want tht 30 days too

[sturdy isle]

We just did mistake but this is not a punishment for that,feels bad

[dire ocean]

We all 4 banned players should make a squad with our new accounts and be on the top in pubg asia servers

[sturdy isle]

Hope they will fix the notch problem on the next update so we could play on new account,,,otherwise rip my phone

[dire ocean]

Yeah good luck with tht

😭

[sturdy isle]

Heart broken bruh

😓

[kind drift]

@hexed girder dai go to #481198147478224896 and see the 3.14 point

[odd cloud]

New account won't solve the problem.
There are players who have invested a lot of money on their account and that got banned. All limited edition items are gone...

[dawn pecan]

fix this !

how ?

[twilit widget]

When 0.8.5?

[dawn pecan]

i am a pc player

i think

yes

1M

[icy carbon]

Game keeps on saying I was killed in the last round everytime I die which forced me to get back to lobby and couldn’t spectate my friends

[hybrid grotto]

@odd cloud I got banned by octopus

[unkempt stone]

@hybrid grotto +++

I use volume button

[odd cloud]

@hybrid grotto yes. Read the previous chats in this channel

You will understand the pain.

[dawn pecan]

@odd cloud i want to help

[night cloak]

What happened

[unkempt stone]

@odd cloud ru chat pls

[dawn pecan]

white screen @night cloak

[night cloak]

That's it

Is it in game too

[neat turret]

Well, octopus installs a folder into the app — a modification. Shouldn’t have done it.

[dawn pecan]

yes @night cloak

PC

[night cloak]

@neat turret. Is right

• this is pub g mobile

[sturdy isle]

If the developer had fixed the notch problem we wont used that octopus crap

[odd cloud]

@dawn pecan which phone model?

@neat turret more details please

[dawn pecan]

that pc

[odd cloud]

@dawn pecan Send me settings screenshot of graphics

@sturdy isle tell me more about your notch problem (I have no idea)

[neat turret]

Octopus works by adding a folder. Part of the reason it needs all permissions

[sturdy isle]

@odd cloud bro can u inform the devs to fix the notch problem on poco f1 on next update,,so that we wont be banned on our new account

[dawn pecan]

i can't @odd cloud It is so since downloading it

[verbal falcon]

@sturdy isle Do it in-game or by email

[sturdy isle]

@odd cloud the new xioami poco phone f1 has a big notch ,,it gaurds the game friend option and invite option on the left side of screen

[odd cloud]

@neat turret and the directory is within /sdcard/Android/com.tencent.ig
or
/data/data/com.tencent.ig?

@sturdy isle oh you mean the place for Earpiece (for phone calls) and a camera?

[sturdy isle]

@odd cloud yeah broo

[odd cloud]

@sturdy isle I see. I'll try talking with support

@dawn pecan send me screen shot after downloading

[sturdy isle]

@odd cloud thanks brooo hoping for a good step🙏

[neat turret]

Idk where it is, I just know why people get banned for it.
Probably data/data

[sturdy isle]

@verbal falcon i cant bro im banned

[verbal falcon]

People using Octopus or any similar apps should maybe only be matched with Emulator's players.
Don't see the point to ban them 🤔

[dawn pecan]

I can not access the graphics settings and can not be updated to the 0.8.5 release @odd cloud

[odd cloud]

@dawn pecan I mean Tencent emulator settings

[verbal falcon]

@sturdy isle When banned you still can contact them in-game... to appeal the ban at least.
Otherwise you send a mail to their customer service.

[neat turret]

It was the anti cheat.

[odd cloud]

@sturdy isle is it a 1 month ban or a 10 yrs ban?

[neat turret]

Automatically done, not manually

[dawn pecan]

where can I find it @odd cloud

[sturdy isle]

10 years broo 😭 😭 @odd cloud

[odd cloud]

@dawn pecan. Near the X icon in Turbo AOW Engine

[tidal warren]

Could you please send a SS? @sturdy isle

[dawn pecan]

@odd cloud

that ?

[verbal falcon]

@dawn pecan what's the problem ?

[odd cloud]

@dawn pecan try that with all rendering options

@verbal falcon he's getting that white screen

In the above picture

[verbal falcon]

Oh ok

He did what's pinned in the channel ?

[sturdy isle]

@odd cloudits 10 years

[odd cloud]

@sturdy isle send screenshot

[neat turret]

Resetting windows will probably fix the issue 🤔

[dawn pecan]

Can you explain? @odd cloud

[hybrid grotto]

@odd cloud mine also 10 years 😩

[unkempt stone]

@hybrid grotto +

[verbal falcon]

@sturdy isle So you got all the info to contact them then

[odd cloud]

@dawn pecan like set it to OpenGL and then restart and see if it works or not.
If it doesn't then try OpenGL+. Repeat it with all the options

[sturdy isle]

@verbal falconthey are not responsing to it

[dawn pecan]

ok @odd cloud

[verbal falcon]

Of course it can take some time.
And depending also on what was included in your message 😉

[unkempt stone]

+++

[sturdy isle]

@odd cloud u there broo

[tulip pike]

Yrr hdd h jiska dekho uska account ban hora h

[odd cloud]

Yes

[tulip pike]

PUBG should do something about it

[sturdy isle]

@odd cloudheres the screen shot

[odd cloud]

Yea, I've seen

[verbal falcon]

Not sure what you want from Xnehaxixh about your ban... @sturdy isle Nothing he can do about that.

[tulip pike]

Otherwise it's popularity will decrease

Y u got banned??

[neat turret]

Just file a claim. Ask for mercy once, because you didn’t know that Octopus would modify the game files. Let them know why you installed it, and what all you used it for.

Nothing we can do here.

[sturdy isle]

@verbal falcon i know broo but the other players would nt be banned for just using this

They are not hacking

[odd cloud]

For now, do that

[neat turret]

It still modifies game files.

[verbal falcon]

Yeah and suggest them to at least put people using it to be matched only with Emulator's users at the worst.

[tulip pike]

@sturdy isle i also got banned using it

[neat turret]

That’s how some of the ‘hacks’ work

[hybrid grotto]

@neat turret I don't want to make the account unbanned soon. But isn't 10 years too much.

[sturdy isle]

@neat turretyeah broo juat claimed,,hope for the good reply

[odd cloud]

I have contacted the customer service, waiting for reply. I will try to communicate with them with the name if Discord Admin to get some priority.
Have to wait for a while

[neat turret]

It’s a “perma ban”.

[verbal falcon]

@hybrid grotto lol.. Like if the game will be still played in 10 years from now

[hybrid grotto]

@neat turret they should atleast reduce it to 1 month for the first time.

[odd cloud]

@tulip pike you on MI phone?

[neat turret]

That’s what the claim is for. ☺️
Nothing we can do here.

[celest portal]

Why redmi note 5 pro haven't hd graphics?

It has snapdragon 636 processor

[night cloak]

It's still not compatible for phone @celest portal

[neat turret]

Because it isn’t enabled for that device

[sturdy isle]

Just did my request🤕

[neat turret]

It’ll take a few days

[night cloak]

Maybe weeks

...

[sturdy isle]

Feels bad man🤕 just spended bunch of money on that account

[dawn pecan]

It does not work either @odd cloud

[odd cloud]

Try updating your graphics drivers

And make sure to check the pinned posts in #emulator-chat

[sturdy isle]

@odd cloud it takes a few days to get a reply from the customer care right😓

[main river]

@vital sluice im not on an aemulator, i downloaded pubg form google play

[odd cloud]

Dunno lol, it's my first time contacting them

Error said I should get a reply within a day

[tidal warren]

Read FAQ 6.2 #481198147478224896. @sturdy isle

[sturdy isle]

@odd cloud ohhh,,thanks bro

@tidal warren got it thanks

[tidal warren]

@sturdy isle have you filed a claim as well?

[sturdy isle]

Yeah bro i did

[tidal warren]

Ok, good.

[sturdy isle]

i just sent a screenshot above

@tidal warren peace✌

[dire ocean]

Ragul 😭

[sturdy isle]

@dire ocean bro just do a claim,,just hope for the best

dm me if they replied.

[dire ocean]

I already did

[sturdy isle]

Kay bro

[night cloak]

😂

Click the repair button @vestal moon

[ashen tapir]

It happened to me too 😭

Their email is not working as well

[reef flint]

Ive been experiencing long matching time this past few days like i need to wait 20-30 minutes to find a game on FPP NA server

Is that normal?

[blazing beacon]

Dear PUBG MOBILE,

Pls, fix this nonsense Elite mission from week 6

Win a solo classic match with less 100 dmg

Pls check the stat what is success of this stupid mission.

Its was at previous session 2... check the stat.

Pls think one more time is this mission correct!

Second:

I have serious problem.

I can't play solo.

I wait matching 20 min several times.

ID: 525614225

It's not normal.

Pls fix it!

PS. The problem is not at network etc.

All best!

@reef flint same at EU

[tidal warren]

Hi, that is really unfortunate. The only option right now is to click on the "File Claim" button and wait for the customer support to answer you. Breaking the terms of service is a serious offense. This is a prime example why users should avoid using 3rd party apps to improve their gameplay. Good luck to you. @ashen tapir

@reef flint Hello, many users have been reporting to us that finding a game proves to be a very lengthy process. This is to be expected, especially if the player's rank is very high. However, I certainly agree that a 20-minute long wait for a match is really quite long. If you are Ace and above, that could be considered as normal.

Hello, we do not have any influence over the changes in PUBGM; therefore, kindly forward this info to the customer support. @blazing beacon

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[night cloak]

Why is pub g banning so many people

[rigid nymph]

@night cloak hacks maybe?

[night cloak]

Probably

[tidal warren]

Majority of them are using a 3rd party app.

[night cloak]

Luckily I was not banned

[tidal warren]

To change the gameplay.

[night cloak]

I have been telling people that all day but no one listened to me just making sure my facts are correct

Thx

[rigid nymph]

Yw

[chilly sluice]

@tidal warren kit beta has same problem 🤣

[tidal warren]

@chilly sluice I guess we’ll have to wait and see. Have you reported this via the survey in #481208797352951851 as well?

[rigid nymph]

@chilly sluice that's why it's called beta, it gets fixed by feedbacks, beta is basically a non-stable version of the app/game which they're trying to fix, just in case u didn't know

[tidal warren]

@rigid nymph Raven has this same exact issue in the live version as well, that is why she posted it here.

[chilly sluice]

Exacly

[rigid nymph]

@tidal warren oooo, didn't know that, thought it was in the beta only

[tidal warren]

Yeah, it’s a very bad optimization for the A8 2018 if I remember correctly.

[rigid nymph]

A8 is a Samsung phone, right?

[tidal warren]

There are so many different hardwares to cover, that is why optimization and tweaks take very long.

@rigid nymph yes, it is.

[rigid nymph]

Well rip, we can only wait

[tidal warren]

True that.

[chilly sluice]

I did the survey

[sturdy isle]

Heres the problem of notch on poco f1 in pubg mobo

Thats y we used octopus and got banned😣

[unkempt stone]

Why?

[sturdy isle]

I dnt knw bro

These every youtubers suggested octopus but unfortunately its againt terms and services😓

[tropic ravine]

@sturdy isle Sorry to hear, but any third party software opens you up for the possibility of a ban.

[sturdy isle]

@tropic ravine yea broo just messed myself,,hope devs fix that problem in the upcoming update for my new acc

[tropic ravine]

Sorry to hear that. :/

[sturdy isle]

@tropic ravine😓 😓 😓

[unkempt stone]

God, what a dullness, okay, banning cheats, but for tpm programs it’s more simple to buttons it’s very dumb

[tropic ravine]

The issue with octopus is it allows you to use a keyboard and mouse on mobile.

That's the major issue with it.

[unkempt stone]

so cheaters are not banned, but for the program, yes

[tropic ravine]

Unfortunately.

[unkempt stone]

Use button volume

Its dumb

[sturdy isle]

@tropic ravine ohh god even i dont knw that

[tropic ravine]

I guess the only option is to purchase the asus ROG phone.

[ashen bane]

I just killed 6 enemies by these 6 ways but weapon master is still not achieved 😑 @neon patio @tropic ravine

[unkempt stone]

This logic very stupid

[tropic ravine]

@ashen bane Scroll down. There should be more things.

[ashen bane]

There are 6 ways only

[unkempt stone]

I most buy new smart?

what to do?

[ashen bane]

And I am in crown 2

[unkempt stone]

Lol what?

[tropic ravine]

@ashen bane Did you play the games in the right server?

[ashen bane]

Yup

[sturdy isle]

I just installed it just for my screen no more cheating the mistake is on both side,,at the end i just wasted a bunch of dollars on that accpunt😔

If the ban was 30 days i would have taken it easily and uninstall the application,,,but its for 10 years,,wat can i do now 😔

[tropic ravine]

Sorry to hear that.

[sturdy isle]

I dont knw if the customer service see my msg and just give me one more chance,feels bad😔

Im just hopeing them to reply ,,whether its a ban or unban ,,i just want to see their reply😖

[tropic ravine]

You can always try to contact them. Hope you get a positive response. Sorry to hear that you were one of the individuals banned for using octopus.

[sturdy isle]

@tropic ravine thanks anyway brooo,,lets hope🙏 🙏

[tropic ravine]

Feel free to reach out to us again if you have any issues.

[sturdy isle]

@tropic ravine always bro✌

[night cloak]

@sturdy isle I mean you could probably wait 10 years but it would be borinh

Boring

[sturdy isle]

So wat can i do now

@night cloak

[night cloak]

Wait for customer support to email back, or make a new account on a new device

[sturdy isle]

@night cloak okey bro ill will wait for it,thanks

[night cloak]

Ight no prob

[sturdy isle]

❤

[slender sand]

Can a mod DM me please, i would like to post a recruiting Ad still.

[rigid nymph]

@slender sand u r the one who should dm them lol

[slender sand]

I will do that, however i believe it is at least polite to ask first ;) dont want to bother anyone unnecessarily

[bold sleet]

Can someone explain that to me? ^

[ionic fox]

Game is lagging a again

[twin marlin]

So has anyone ever figured out why pubg crashes everytime I try to redownload pubg

[vital sluice]

What is clan perks?
After getting specific items (through purchase or luck), the system will award a certain amount perks for players to share it with other clan members.

If one member of a clan get a high quality item, the member can send the perk to clan and it will be visible in clan perks tab. It can be collected by any member of the clan but cannot be collected after certain number of times. While collecting the system will provide random amounts of in game items including but not limited to Clan Points, Silver Fragments, Unknown Cash (UC). Only a certain unclaimed number of perks are available. Please collect yours as soon as possible.

@bold sleet ^^^

[bold sleet]

@vital sluice I was told that you get the camo, etc. Is that true? Or just Coins, etc.

[vital sluice]

@bold sleet whatever u can possibly get is mentioned there ^^

[dense wadi]

How i can host a room?

[vital sluice]

@dense wadi do u mean create a custom room?

[dense wadi]

Yep

[vital sluice]

@dense wadi you can create rooms with the help of room cards.

Room cards are available at 3 levels in the Royal Pass
-Level 14 (1 day room card)
-Level 37( 3 days room card)
-Level 85(7 days room card)
.
1 time use room card available in clan shop for 300 clan points .

[dense wadi]

Ok ty

[vital sluice]

@lilac delta. Kindly use #481204134859505684

[night cloak]

Will you get banned if you use plug in devices @open hound

[twilit widget]

My ping is 900+ 😔

But youtube facebook and others apps works good

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[vital sluice]

@night cloak. ^^^

@twilit widget try switching your server and check for the change in ping or you should try switching your network and see if the ping gets better.

[somber fiber]

@twilit widget

What country are you in?

Is it India

[twilit widget]

@vital sluice im playing in europe server

@somber fiber morocco

[somber fiber]

Oh okay

Uh try a different connection

I don’t know about Morocco specifically

But in India everyone uses this connection called Jio

And even though it’s relatively fast, the ping you get is really bad

So you’re advised to use a different connection for pubgm

Hope that helps

[twilit widget]

@somber fiber all mt friends faced this problem at the same time with me so its not a problem from the connection

[somber fiber]

Hmm might just be the game then

I’ve been noticing lots of lag spikes since the 0.8 update as well

[velvet nacelle]

Hi!!! I need some help... I Have my account linked to Facebook and Twitter.. But I want to disable my Twitter account and use play games instead.. Is this posible???

[twilit widget]

@somber fiber yes i didn't have this problem before version 080

But now its too much

[somber fiber]

You should still be able to log in through Facebook if it’s linked @velvet nacelle

[velvet nacelle]

I know.. But I want to use play games.. And disable Twitter.. I mean.. I want to link my account to fb and play games instead of fb and Twitter... I need to erase my Twitter account..

[vocal minnow]

@velvet nacelle Unlinking accounts isn't possible.

[velvet nacelle]

@vocal minnow What about Linking a third one??? I just want to be able to use play games

[vocal minnow]

@velvet nacelle Only 2 social media's can be linked at the moment, maybe they'll add more.

[haughty cypress]

Rip

[velvet nacelle]

OMG... Im gonna cry... 😭😭

[vocal minnow]

Well you can still play the game right? @velvet nacelle

Just keep the twitter for now. @velvet nacelle

[velvet nacelle]

Yes... When it's not lagging... 😅

[umbral breach]

Any update?

[velvet nacelle]

@vocal minnow I know... I'll wait.. Hope they can add an unlink way or a third social media..

[vocal minnow]

@umbral breach No news as of yet. Once we know anything it will be announced.

@velvet nacelle Aye, have a good day mate 👍.

[velvet nacelle]

Thank you!!! Wait... Mate can be used for girls too??? My english is not really good.. I'm still learning.. 😅

[muted sigil]

@vital sluice I am organizing a PUBG Mobile Tournaments, winners will get Elite Royal Passes. So I need room cards for atleast 10-15 days.

[vocal minnow]

@velvet nacelle Well, have a nice day sandy 👍

It's a personal tournament organised by you, you won't recieve any room cards.

[muted sigil]

I am organizing PUBG Mobile Tournaments, winners will get free Elite Royal Passes. So I need room cards for atleast 15-20 days. I have a YouTube channel also with over 5k subscribers. I will get 300-400 watching on each stream.

It's not personal tournament, every can join. No Entry Fee.

@open hound

[vocal minnow]

Don't tag admins and mods. @muted sigil

You have yt channel right? Why would the staff give you room cards? We aren't devs, think about it. @muted sigil

You aren't being sponsored.

[somber fiber]

Also kind of a bad way to go about getting sponsored lol

[vocal minnow]

@muted sigil You don't understand the meaning of personal.

[somber fiber]

Think he meant private

[neat turret]

It’s not against the rules, plus it’s their job @vocal minnow

Refer to faq number 7.2 @muted sigil

#481198147478224896

[thick wren]

guys need help

[gaunt falcon]

No

[night cloak]

@lapis rootdo not advertise its third time im seeing u doing this. and be topic related here.

[thick wren]

Please unbanned me I'm a loyal PUBG Mobile player and never done any stupid things and my hard work to build up all the way to level 55,how much time I spent all in vain, without any notice you guys banned me for 10 years! This is not fair. Think about it asap.

[neat turret]

You haven’t used any third party apps? Octopus, GFX, scripts?

[silent citrus]

Ftg fdp

Wtf is this system points

[neat turret]

?

[thick wren]

no brother

[night cloak]

Hello support

[neat turret]

File a claim, let them know. You should be fine, just telling the truth.

If you have used any though, let them know what it was, how you were using it, and why.

[night cloak]

U all deserve to get banned

Taking advantage over Mobile player

[thick wren]

bootleg bro i used octopus app bcz of my device Poco phone F1 have notch problem

so i used that app to fix the notch

[neat turret]

It modifies the game files.

[thick wren]

so sad 10 years

[neat turret]

Contact support, nothing we can do here.

[thick wren]

why they banned peoples 10 years?

[neat turret]

Because you modified the game files

[thick wren]

no i didnt

app does it by itself

[neat turret]

You installed the app. 🤷‍♂️

[thick wren]

i used it for fix notch issue

[neat turret]

Idgaf about why. I just told you who can fix it, and what to do. Nothing can be done here.

[thick wren]

where is my fault?

ok

thanks for helping

[neat turret]

You installed an app that modifies game files, that’s against the rules. They banned you according to the rules. CS has to fix the issue, at their will.

[gentle ermine]

Help pubg fix lag

[lean crescent]

@gentle ermine The network you are on is slow or maybe the load on servers is too high so you are getting high ping and getting ******

[neat turret]

Oh yeah, good eye. You might also be in a room with bad connection to your WiFi network. I can’t play on my toilet because the walls have tons of power going through them, and they’re made of plaster.

[lean crescent]

xD

@lapis root No advertisment here

[steep obsidian]

how can the estimated wait for all 3 maps be eight minutes but the queue for just miramar is 54 seconds

[austere yoke]

@velvet nacelle you can unlink Twitter

[velvet nacelle]

@austere yoke Really??? How???

[austere yoke]

@velvet nacelle settings - Account - Apps an sessions - find pubg an revok it

[shut ridge]

I have bought the royal pass.yesterday pubg banned my account why ? They didn't reply me.

Help me what i have to do ?

[glass badger]

@shut ridge U used octopus?

[shut ridge]

Yess bro.

Is that my fault ?

[glass badger]

@shut ridge Man I also Got banned tomorrow due to octopus now nothing can happen

[shut ridge]

I got 10 year banned.
And you ?

[kind drift]

@shut ridge @glass badger usage of third party apps that modify the gane gives a ban , now please move to #pubg-mobile

[glass badger]

@kind drift Hey But You should Gave a Waring that we are banning Player who will use octopus

[kind drift]

The pubg community already said any third party app mofies the game gives a ban , you ignored it , it's not at all pubg fault...

[glass badger]

And if u ban us then ban for 60 days or 120 days maximum but u ban without any notice u have banned for 10 years 🙃

[kind drift]

Read the above ↑

[glass badger]

@kind drift Please discuss with moderator Give us a Chance Please

[velvet nacelle]

@austere yoke This on Twitter right???

[glass badger]

@kind drift Don't Unban But reduce the ban period for 120 days

[austere yoke]

Yes

[kind drift]

Mods/admins can't unban you , try contacting customer service through mail
[e-mail]
Probably you won't get unbanned , just give it a try

[glass badger]

@kind drift I am From India U Know How Indian Parent's support gaming community I have spended on it

[hasty girder]

@kind drift does they reply ?

[glass badger]

@hasty girder Yes they never reply

[kind drift]

Yes , they get a lot of mails , so please wait , if you doesn't get reply within a week , send a mail again , discord staff cannot do anything about ban

[glass badger]

@kind driftThey can do

They can contact Pubg Mobile more easily then other people

[kind drift]

For your fault they won't do anything... So you should contact yourself , now please move to other channels.

Thankyou

[hasty girder]

If they(devs) fix the notch issue then no poco phone/(others having big notch) users would never use octopus app. So how could be this our fault. @kind drift

[glass badger]

@hasty girder yes

[hasty girder]

If u played in these type of phone then u will understand

[glass badger]

You should give warning to players first

[kind drift]

Report in-game let the devs know , if you won't report the bugs they can do nothing... , And yea. I've played in notch phone too , have some patience ,

[blazing lava]

@kind drift many were using gfx tool apk will they all get banned ?

[kind drift]

As i already said usage of third party app gives BAN , no one can do anything about that

[hasty girder]

@kind drift I already reported that after the sanhok update but they never replied.

[glass badger]

@kind drift Then why you tuber of India shows this trick

[kind drift]

If you've completed your queries please move to #pubg-mobile or #chat

[blazing lava]

@kind drift players will get banned immediately after usage of third party apps ? Or it will take time to get banned ??

[kind drift]

@glass badger ask him , not here

[glass badger]

@kind drift then why Pubg support them

I am talking about Mr ghost gaming

[night cloak]

Arguing with the discord staff is useless at the moment ,you should check that if the app you are using for the game is trustworthy or not !Pubg mobile do not recommend any third party apps as a result any modifications in their system it get detected and you get banned .
Moderators and administrators don't have any contacts directly with devs !What you can do for now is just send an email or use report button to tell developers !This issue is big so may be developers get to know it soon!
Please try to understand ,Discord staff can't do anything for now @glass badger

[kind drift]

Pubgm didn't support them , it's a random YouTube channel , pubgm can't do anything for your actions that are done upon trust on youtubers

[blazing lava]

Please reply me pan !

[glass badger]

@night cloak they never reply

[cyan tartan]

Is this official tencent pubgm discord? If not than no use ranting on here

[night cloak]

@glass badger but that's you can do it for now 🤷

[kind drift]

@blazing lava players get banned when the bot detects the usage of a third party app on the game , so it can be instantly done or may take time

[amber hedge]

@hasty girder PUBG is dead ...they won't reply...it's been 15days no reply

Wasted my money on this worthless Chinese game

[tardy brook]

@velvet nacelle you can't unlink your accounts properly, if you go to the account you've linked to and remove pubgm from it, it only removes the data it uses but the game still thinks you've linked it to that account

[velvet nacelle]

OMG.. Im hopeless.. Thanks for the answers..

[haughty cypress]

@cyan tartan it is the official oubgm discord, we do discussions here, not rant

[honest hornet]

@neon patio
Why my client is often downloading that 400 mb ??? Is this a bug?
I'm using iPhone 5s

[raven hawk]

Got met with this after re-installing the game to fix a bug

[summer hinge]

Will someone freaking say help me

[haughty cypress]

@summer hinge hmmmm? Got banned?

[summer hinge]

Mo

No

[night cloak]

Hi. I get banned yesterday for 10 years. I use octopus and gfx for best fps. Is this the reason? How can I get back my account?

[summer hinge]

I before I can't log into a game it said try again later later and then it didn't even start the freaking @haughty cypress game

[haughty cypress]

Yep, thats the reason and no you cannot get your account back @night cloak

@summer hinge game crashed?

[summer hinge]

No

See?!?

[haughty cypress]

Ow that i have no idea

[night cloak]

@haughty cypress octopus or gfx tool?

[haughty cypress]

@night cloak both

[summer hinge]

Tag the devs pls

[haughty cypress]

Devs arent in this server @summer hinge

[summer hinge]

2

Wtf

I can't hear

[haughty cypress]

The yellow names arent devs bruh

They just manage the community

[summer hinge]

Fking sucks so bad

[night cloak]

Hacker

Hacker

60 kill lol😂

[summer hinge]

@haughty cypress. Dude

Wtf

Is thus

[haughty cypress]

@night cloak pretty normal stuff

[summer hinge]

I have good and great net

Butt

This

Freaking game

[haughty cypress]

Uhm, tagging me doesnt help the matter since i dont know how to fix it anyways

[summer hinge]

:GWpieHyperS: :GWpieHyperS: :GWqlabsFeelsBadEh:

[grave pond]

Solution plz?

[summer hinge]

Bruh

Same as me

[grave pond]

Haha

[summer hinge]

So broken

[sturdy isle]

@grave pond everyones getting the server time out problemm,,i dnt knw y

[summer hinge]

I hate my life indeed

[grave pond]

Ok thz

Thx

[summer hinge]

Will those HELP ME

@sleek plinth do u know the solution bruh

[sturdy isle]

Just give it a retry,i think

[sleek plinth]

@summer hinge just give it a retry and youll load in the game

[clear scarab]

@sleek plinth plz check dm

[summer hinge]

@sleek plinth I did now I can't get into a game if I get in it kicks me out and asks 'enter the match'

😔

😕

[sleek plinth]

@summer hinge update 8.5 might solve the problem. Why not download the beta ? And try it out. You will get in game gifts after that

[summer hinge]

Bruh I lost a lot of ranks

:-(

[worldly crescent]

I had a small doubt regarding pubg pc

Can i ask here pls?

[sleek plinth]

Sure..

[supple wasp]

When will the global version 0.8.5 will release because there are lots of bug right now.
The bug of "Enter a Match again " is not fixed yet
Everytime i start a game
Each time it pop up with that enter a match again its annoying please reply mods

[amber hedge]

PUBG is running because of Hackers @night cloak

[summer hinge]

😦

Dude can someone pls help!!!!!!!

[worldly crescent]

Actually, i have a macbook air, and i bought the pubg on steam. When i tried to download, it said failed

[sturdy isle]

And xioami mobiles have notch screen issues badly😿

[sleek plinth]

@worldly crescent do you mean pubg mobile Emulator version?

[summer hinge]

PUBG AS issues so hardly

[worldly crescent]

Nope pubg on steam

[summer hinge]

@sturdy isle try closing and starting it again

[amber hedge]

@summer hinge wait till update

😂🤣

[supple wasp]

The mods don't reply at all wth is going on

[summer hinge]

@amber hedge fk oof

[supple wasp]

😒

[summer hinge]

🤒

[sturdy isle]

@summer hinge no bro its a serious problem till the update 0.8 camed up,,,some youtubers also talked abt that

[worldly crescent]

@supple wasp Mod are not the devs, so they also don't have any idea

[amber hedge]

Am waiting so

Already 15 days

Merit stuck

[supple wasp]

@worldly crescent mods can atleast convey the message but still no solution

[sturdy isle]

@worldly crescent atleast they can speak abt that and get a reply soon right

[summer hinge]

😾

[worldly crescent]

Nope, they have no real contact with devs

[summer hinge]

Will someone fix this in the update!!?

[lime juniper]

Something wrong?

[worldly crescent]

@summer hinge Just keep reporting the issue, and devs will handle it

[summer hinge]

@lime juniper yes bro

@worldly crescent I can't do anything

It's stuck

So freaking stuck

[worldly crescent]

Force stop the app

And run again

[supple wasp]

@summer hinge they should release 0.8.5 in global version soon

[summer hinge]

OK!? And then

[worldly crescent]

And then run again

[summer hinge]

@supple wasp it's not goto fix it

[worldly crescent]

@summer hinge try doing what i told

[lime juniper]

What Internet connection are you using, @summer hinge? A Wi-Fi or a cellular connection?

[summer hinge]

@lime juniper WiFi

@worldly crescent I am going to do it

[supple wasp]

Yaa its big disadvantage my whole team lands somewhere else and i had to land somewhere else bcz of this bug

[worldly crescent]

cool

[lime juniper]

Do you use the Wi-Fi connection you usually use when you play PUBG Mobile, @summer hinge?

[sturdy isle]

@lime juniper

U can see the left side that gaurds invite friends and game friends option on home screem

[lime juniper]

You should send an e-mail to [e-mail] and include your device name and model, as well as this screenshot and a brief explanation, @sturdy isle.

[summer hinge]

@lime juniper yes I do

[sleek plinth]

#AndroidForLife

[amber hedge]

It's already oct5 when merit bug gonna get fixed

[lime juniper]

Hopefully in the upcoming update, @amber hedge.

[summer hinge]

Help me

[amber hedge]

@lime juniper it's been 10days no reply

[lime juniper]

Could you try to establish a VPN connection, @summer hinge?

[summer hinge]

@lime juniper u mean I got to wait for this

Hmm

I can't bruh

[lime juniper]

Why not?

[summer hinge]

Because things don't accept it

I played in VPN and I was so close to get banned @lime juniper

This game is broken

@lime juniper

I guess I got broken net or so

[lime juniper]

You do not need to play using an established VPN connection, @summer hinge; only to download the update. Besides, use of VPN services is not a violation of the terms of service.

[summer hinge]

OK

But it was like that

Bruh I lost so got Dame ranks

I was in Crown 2 are so and I got demoted to Dimond 2

Bruh I did so much hard work

[lime juniper]

This is due to your Internet connection, @summer hinge. It is on your end. You can try the following:

• Reinstall the game.
• Use a different Internet connection or establish a VPN connection.

[summer hinge]

This what I get huh?

OK

[lime juniper]

If these steps do not solve your issue, there is unfortunately nothing we can do to assist you, @summer hinge. You have to use a reliable Internet connection.

[summer hinge]

I am downloading a VPN NOW

Can I know which country should use

VPN

[lime juniper]

You can select any, @summer hinge.

[summer hinge]

OK :-)

[muted plank]

@lime juniper when 0.8.5 will release , it 5th October

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[muted plank]

But is was set to be on 5 th october

[lime juniper]

No, it was not, @muted plank.

[muted plank]

Hmm ok

[summer hinge]

@lime juniper

:GWpieHyperS:

Help!!!!!

[lime juniper]

You just have to follow the steps I sent above, @summer hinge. We are unable to assist you further.

[summer hinge]

I got like 1.56 Mbs for sec

OK OK

[sturdy isle]

@summer hinge try repairing the gams bruh

several people are getting this issue today

Its with the game not ur vpn or internet i think so

Even my friends are getting this today in a match and loat around 200 points on ace today

[summer hinge]

@sturdy isle it doesn't even let me click that freaking button

Fk!!!!!!!!!!! 6

[sturdy isle]

Chill bro try try after 30 minutes or 1 hour😞

[summer hinge]

Broken crap

Crap crap

[sour spoke]

ʕ⁎̯͡⁎ʔ༄

[lime juniper]

Please continue this conversation in #pubg-mobile.

[glass badger]

Wtf My account Is ban Anyone help me

[summer hinge]

I am going to completely delete PUBG FOR SAKE @lime juniper

[thorn swallow]

@glass badgercheater😂😂😂😂

[summer hinge]

😂

[sturdy isle]

@thorn swallow lol they are not cheating

[sterile canopy]

Yo my friend keeps rejecting my invite but he said he accepted not rejected

[glass badger]

@thorn swallow Ah Ma If I am a cheater probably I will not ask for hep

[summer hinge]

:GWqlabsFeelsFunnyMan:

[sterile canopy]

help me

[thorn swallow]

@glass badger ok sorry maybe you killed you teammates or something that violated rules

[sturdy isle]

@thorn swallow they are just used octopus amd banned forever ,,dont knw y that ban was soo long

[glass badger]

@sturdy isle don't u seeing the screenshot there is no octpus

[thorn swallow]

@sturdy isle using 3rd party apps is forbidden I think

[night cloak]

Which one is san martin building?

[glass badger]

@lime juniper

[sturdy isle]

@thorn swallow yeah but they would have fixed that screen problem on some devices ,so that we cant used that

[sterile canopy]

@lime juniper my friend keeps rejecting my invite but he said he accepted not rejected

[sturdy isle]

@glass badger check above messages they said it clearly about the ban

we just want to try file claim and hope for a un ban

[lime juniper]

If you send several invites at the same time, @sterile canopy, you will have to try again later.

[glass badger]

@lime juniper Why I got banned?

[thorn swallow]

I would suggest to go to tech support and justify yourself maybe they remove the ban

[glass badger]

@thorn swallow they never reply 😖

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @glass badger. Remember to read through this channel before asking questions in the support channels.

[sterile canopy]

@lime juniper wym

[lime juniper]

Restart the game and send only one invite, @sterile canopy.

[forest kindle]

Hey

Did you guys download beta 0.8.5

[sterile canopy]

ok

[lime juniper]

Please use #495519701049278464, @forest kindle.

[forest kindle]

Ok ok

[glass badger]

@glass badger to @lime juniper is there any chances of in ban

Un ban

[lime juniper]

Please read the instructions, @glass badger. All the information is provided there.

[summer hinge]

Fffififif

@lime juniper I did all things

It's not working

BRUH

😓

[glass badger]

@lime juniper where is instructions

[lime juniper]

Then try again at a later time, @summer hinge.

[summer hinge]

😦

[storm flume]

Please refer to FAQ 2.9 in #481198147478224896 for further information, @glass badger. Remember to read through this channel before asking questions in the support channels.

[summer hinge]

I am losing all of my net for this sake

[amber hedge]

🤣

[sterile canopy]

@lime juniper someone is playing earape on the game

his name is HiungGamesNew

[lime juniper]

You can report them in-game, @sterile canopy.

[sterile canopy]

how

[lime juniper]

Follow these instructions, and do not mind the cheating explanation, but apply it to your case.

[sterile canopy]

im not dead yet

and he knocked me

[lime juniper]

You can still find the report button located in the top-right corner, @sterile canopy.

[sturdy isle]

Finally got reply from the customer service and they said we could do nothing with ur ban and u want to wait till the ban ends😖 😖 finally fkd up myself,kudos to me

[sterile canopy]

nothing

about earrape and knocking me

[lime juniper]

Others and explain it, @sterile canopy.

[primal yoke]

my id was banned for 30 days for buying uc from 3rd party.. after getting unban now my merit is not increasing. i have played more than 30 solo matches and still not even a single merit increased.. any help?

[lime juniper]

There is a known issue with the merit issue, @primal yoke#477. This will be corrected soon.

[woeful plank]

my friends list doesnt update anymore. eg it still says matching 3/4 when they've had a full team for a long time

[primal yoke]

from last 2 weeks im unable to play squad.. how pubg needs to fix this

besides that they donr even reply on support chat.. poor support from pubg customer care

[summer hinge]

Oof I can log in but I didn't let me get into a game or match @lime juniper

:GWqlabsArmLeft:

[lime juniper]

How is your Internet connection, @woeful plank?

That is very unfortunate, @primal yoke. It will be corrected soon.

Have you tried to connect to a different Wi-Fi connection, @summer hinge?

[summer hinge]

Yes

I did

[lime juniper]

Maybe there is something with the servers, @summer hinge. Try again at a later time.

[summer hinge]

Hmm

I want to play PUBG!!!!!!

[snow valve]

Will I be banned for playing PubG mobile by download from apkpure?

[summer hinge]

No

[snow valve]

Ok

[sterile canopy]

?

what

i got killed by nothing and it showed me that

• i was in top 10 :d

[haughty cypress]

died from falling im guessing

[woven atlas]

Probably died from falling

[wide lance]

Where's the Drifter Skins for Vector And UMP9?

[humble jolt]

Is there any way to unbind google play I've bind both fb and google play and I've bjnd thr wrong gnail

[lime juniper]

Unfortunately not, @humble jolt.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[night cloak]

Game lags a lot when I'm playing FPP. Less than 30 fps but it works fine when I play TPP. 40 FPS without dropping

Is that a bug or what? I've seen other people with similar complaints

[lime juniper]

Do you play on the same map, @night cloak?

[night cloak]

@lime juniper Yes

All maps, same problem

Even hot dropping on sanhok doesn't cause any lags in TPP

Can you make the devs aware of this problem? I can send my device specs if you want

It is because there are some optimization issues with the server i am sure that this will be fixed in next update @night cloak

I hope so. I'm very sure I'm not the only one with this problem too

FPP is unplayable

[lime juniper]

They developers are working on optimizing this, @night cloak. There is a reason FPP is not available in custom rooms yet.

[night cloak]

@lime juniper Cool. Just wanted to make y'all aware of this problem

[lime juniper]

This will hopefully be better in the near future!

[olive glen]

Why does the game crash every time I'm in Los Leones?

[warm fossil]

My acc goes banned.. can any one pls hlp me

[night cloak]

@warm fossil did you used any third party apps like octopus or gfx tool?

[warm fossil]

No...

[night cloak]

Then as said in the screenshot you can appeal at there email email we can't help you atm

[echo abyss]

@night cloak same thing here dude, game freezes every 5 seconds almost every other match in fpp, I also get kicked out of the match WHILE joining it and get a prompt to re-enter, after which I get the mic glitch and neither can I hear or speak to my teammates there after.

It's really hard to play this game nowadays without raging out of my mind

[night cloak]

@echo abyss Yeah. All the same problems you mentioned I face too

[lean crescent]

[sturdy isle]

Customer service just copying the message and pasting it to everyone,,they are not reading it anymore,,rip my account

[sage breach]

Hey anyone there

[lean crescent]

Ya

[sage breach]

I have an isaue

Issue

[lean crescent]

Explain please

[sage breach]

I was banned for a month

Now im unnbanned

But my merit is decreased to 40

And now even after playing so may solo games its still not increasing

[lean crescent]

It is a punishment for people like u who violate the terms of the game it's known to everyone maybe it will be fixed later on

[sage breach]

But they said play solo games merit will increase but it's not increasing

It's been 3 weeks I'm playing solo and my merit is not increasing

Please someone help me out

[lime juniper]

There is an issue with the merit system which is being worked on. It should be corrected soon.

[sage breach]

@lime juniper dude do have an idea how much time it could take to be fixed

[lime juniper]

Unfortunately not, @sage breach.

[sage breach]

Many problems are occurring because of it

I was playing from another account and one of my team mate killed me but his merit did not decreased

[sterile canopy]

@lime juniper i can't hear my teamates and my teamates can't hear me but it showed like the little mic next to their names

[weak marlin]

Same^

[hasty hatch]

I need help

I use iPad when my teammates are phone players everything is ok but when my teammates are also using iPad to play the inbuilt voice chat doesnt works fine.We face voice cho like we speak one time but hear 3-4 times.Same happens with my friends who are using iPad to play

[haughty steppe]

My team got chicken diner last night but show top 14...the new update will fix this?

Sorry for broken english😂

[plain trail]

Pubg Lite ?

[tight temple]

Can anyone tell me the email address where a streamer can mail for customs?

[storm flume]

Please refer to FAQ 7.5 in #481198147478224896 for further information, @tight temple. Remember to read through this channel before asking questions in the support channels.

[night dawn]

When is the update coming any news -_-

[merry sandal]

Hello, @haughty steppe. Have you reported the issue to the Customer Support at [e-mail] ? If not, please do so by providing as much detail as possible.

As of now, we don't know. Please be patient as announcements and game news will always be posted in #news, @night dawn.

[night dawn]

It was expected for 5th or 6th I guess

Well I am patient since 23rd September

[merry sandal]

What are you basing your expectations on, if I may ask?

[tight temple]

@merry sandal i didnt get the email for consulting pubgm for customs in faq

For streamer i want the email so i can contact em

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[merry sandal]

@tight temple There you go ↑

[tight temple]

Thansk a lot @merry sandal

[amber hedge]

@night dawn don't expect a thing from tensent ...they are slugish and they fear to reply ... They only design new suits to sell

[night dawn]

15+ days for a single bug is too much

[amber hedge]

Not single ..there are multiple bugs but they are good at their position

They will provide update may be after another 15 days

Game is full of Hackers and mobile users matching up with PC players

They doing nothing

Report report report and no reply

[grim hamlet]

Kem6o

[weary cosmos]

when is 0.8.5?

[night cloak]

@weary cosmos soon ,we will let you know as soon we get any information

[night cloak]

Hello , I'm stuck in the sanhok wallpaper on the screen

Wouldn't load the game

I sent the email to the pubgm email..what do i do?

Tried multiple times on data and wifi -same.

[haughty cypress]

@night cloak have you tried clicking the repair client option? On the loading screen

[night cloak]

It says this is the email to send the proof to

But it doesnt even exist

Then i send the email to the actual pubgm gmail and they tell me this

Try pinging an admin or mod I can't help

@half kayak

[half kayak]

[e-mail]

[haughty cypress]

@night cloak

[night cloak]

Doesnt work

Lol

@half kayak

[grizzled field]

Hi

[signal sky]

They are crap this came even to me

[night cloak]

You won as well? @signal sky

[humble jolt]

Gfx is not safe right?

[signal sky]

I didn't win i was reporting a bug and this happened

[night cloak]

Ohok

[signal sky]

They're support system is just a gimmick

[night cloak]

I need thaT phONe

[signal sky]

Which

[humble jolt]

.gfx

[night cloak]

The samsung s9

[signal sky]

😂

[night cloak]

these pubgm dudes s l a c k i n

@humble jolt it is not safe

@night cloak @signal sky please have off topic conversation in #chat this channel is only for support

It ended. Also i need help with an email that will actually reply to me sending more info and an email that works

Since the only email that has worked the person who replied didnt even give me enough details for help and for who to contact

@night cloak hmm,let's ask for moderator for actual email

@lime juniper can you help!

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[night cloak]

I did that..i also contacted ECHOGAMING

He said he won this PWK tournament 2 months ago and he hasnt won the cash stuff since then..

and said that i shouldnt expect a phone any time soon.. so R.I.P

[lime juniper]

Is this a problem even after restarting the game, @vestal moon?

Have you tried to repair the game?

Will be waiting, @vestal moon.

We would recommend you to reply to the e-mail from the customer service and attach the screenshot of the delivery issue, @night cloak. Our sincere apologies for any inconvenience this may have caused you. We would love to assist you further with this; however, we are not affiliated with the customer service.

[grand oxide]

Even the octopus app is leading to ban the account? I read it somewhere today. That his account got banned because he was using octopus app?

Even i use it... I have pubg notch issues after the Sanhok update. From octopus the notch gets disabled on pubg.

[lime juniper]

That is true, @grand oxide. This service is a violation of the terms of service and punished accordingly. It is recommended to stop using any such services immediately to avoid an account suspension.

[grand oxide]

Ohkies... Thanks for the heads up.. Deleting the app.. Else the RP i bought will be a waste.

Hope so pubg will fix the notch issue of my phone.

[lime juniper]

The developers are continuously working on improving and optimizing the game in order to make sure you have a stable and enjoyable gaming experience, @grand oxide.

[night cloak]

I have to send a bug but I'm lazy so you guys send it

You guys need to fix the unfollow

It reset your speed

[storm flume]

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[plain bone]

Any news about update ??

Game got to much frustrating now

[lime juniper]

Unfortunately not yet, @plain bone. We will keep you updated.

[ashen tapir]

The email of the customer support is not working and the no one is responding to the conversation section in help.
What should I do?

[lime juniper]

You can try to reply with a reminder in-game, @ashen tapir.

[ocean tree]

How many subs do we need to get creators role?

[night cloak]

@ashen tapir it works, they are just very busy

[lime juniper]

1 000, @ocean tree.

[ashen tapir]

@lime juniper how?

[lime juniper]

You just send them a new message in-game, @ashen tapir.

[ashen tapir]

Ok thanks

[ocean tree]

@lime juniper I got 3K subs, My channel is just 36 days old

• My watchtime is more than 13000 hours'

[lime juniper]

Please refer to FAQ 7.2 in #481198147478224896 for further information regarding the content creator program, @ocean tree.

[ocean tree]

Sure, Thanks for the support

@lime juniper

[chilly sluice]

Are jostics or mouse and keyboard are allowed in pubg mobile ?

[lime juniper]

It is not recommended to use, @chilly sluice.

[ocean tree]

How to use it?

Why would you use Keyboard and Mouse if your screen is tiny?

[chilly sluice]

Using them leed to ban my account ?

[lime juniper]

It may, @chilly sluice.

[ocean tree]

Even, My account is banned for 90 days

[chilly sluice]

Deleted by mistake hope u read what i wrote

[ocean tree]

But I am still able to use it

#thuglife

🙄

[tidal warren]

What do you mean? How can you use your banned account? @ocean tree

[ocean tree]

@tidal warren I don't wanna make it viral otherwise all the hackers will be unbanned

[tidal warren]

You do realize using your banned account is also against the rules. -_- @ocean tree

[ocean tree]

LoL IK, that is my secondary account, I don't hack primary one

[tidal warren]

You should not "hack" any of the accounts.

[ocean tree]

🙄

Sure

I won'hack from now

won't**

[tidal warren]

You have just admitted to cheating in pubgm, do you really think this is going to give you higher chances of becoming a content creator? Why would you even say that. @ocean tree

Nobody wants cheating CCs.

[night dawn]

@tidal warren Any news 9

? *

[tidal warren]

You know where the timer is, correct? We have talked about this before, so many times. Once there will be news, it will surely be announced. Please, understand that the constant asking will not make the update come faster. @night dawn

[night dawn]

Ok

[night cloak]

What timer?

[tidal warren]

There is a timer in-game which should roughly outline when the update will come. However, again, take this with a grain of salt since it could reset.

It has stayed true to the 0.8 update, so we will have to wait and see.

[vocal minnow]

0.8.5 focuses mostly on fixing bugs and other issues right? Nothing new. @tidal warren

[tidal warren]

Yes, that is its main focus, optimization and bugs.

[vocal minnow]

Aye. @tidal warren

[ocean tree]

@tidal warren LoL chill, I don't hack

My account is banned for 10years

I was just lying about using hacked account

A bastard sold me RP for $2

That was my biggest mistake

[tidal warren]

You should not have bought a pubgm account in the first place. Also, how is joking about "hacking" pubgm acceptable, especially if you want to become a CC.

[ocean tree]

@tidal warren LoL

My channel is clean

[sleek plinth]

Thanks for dealing with this Kat👍

[ocean tree]

Neither I do hack nor I teach anyone

🙄

I am so innocent

Oh wait

I have an important words to say

Some people are using Emulator

with non emu detect feature

[silver wing]

i need help with the mouse on the pubg emulator

[ocean tree]

There is an Emulator which allows them to hide their Emu status!

;/

[tidal warren]

@silver wing what seems to be an issue?

Are you using that as well? I would not be surprised. @ocean tree

[silver wing]

well on the official tencent emulator I cant seem to hide my mouse

[ocean tree]

@tidal warren 🙄 I record the gameplays so I don't

[silver wing]

even when i click ctrl

[tidal warren]

Your trustworthiness has been completely compromised, you cannot backtrack saying it was all just a joke. Either way, good luck I guess.

[ocean tree]

My pc is not that good to run an Emulator

[tidal warren]

Let me check. I will get right back to you. @silver wing

[silver wing]

ok, thanks

[ocean tree]

I just don't hide anything, that's why I told the reality about myself@tidal warren

I like to being honest lol.

[tidal warren]

There is no point discussing it, if I cannot help you in any other way, please move to a different channel.

[ocean tree]

@tidal warren My ping is 26-60 still my game works like I have 400 ping

It happens only for few times

[haughty cypress]

Sir, just state your business and be on your way, dont gotta stir up a load of confusing matters @ocean tree

[zenith crown]

@ocean tree bruh which device do you use to play PUBGM

[ocean tree]

@zenith crown One Plus 6

Graphics Smooth and FPS: Ultra

[zenith crown]

@ocean tree you know what after 0.7 the started lagging in any High end devices and suddenly server goes freeze

@ocean tree i hope i had clear your doubt...

@open hound Hey can you change my name to RWB彡MâdMāx

[tidal warren]

@zenith crown done, no need to tag an admin for nick changes, just tag a mod.

[zenith crown]

@tidal warren thanks

[tidal warren]

Also, this does not belong here, post it in #discord.

[zenith crown]

Actually one time they told me for change your name tag an admin

[tidal warren]

This is not the place for such discussion. @zenith crown

DM me.

[storm flume]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[zenith crown]

@tidal warren hey can you explain me on day after yesterday why you muted me after you given me last warning i didn't done anything wrong then what was the reason for muting...

[tidal warren]

There were many reasons. I will further explain in the DMs. You broke the rules. @zenith crown

[zenith crown]

@tidal warren how can i dm you

[silk hamlet]

Is it ok to use vpn while playing pubg?

[bronze yarrow]

@silk hamlet It doesn't work. It just gives you a server error

[silk hamlet]

I just need less lag these devs doing nothing

[bronze yarrow]

@silk hamlet I don't think changing your region will lower your ping

[silk hamlet]

So apparently they found a way to disable anti hack in pubg and now all hacks r working fine again without getting ban becose I saw hackers again since yesterday everygame

I was thinking what changed checked forums and found they have a way to disable anti cheat in pubg

[bronze yarrow]

Dm the source to a mod

[pure zealot]

@odd cloud how to my croshair don't be dynamic!?

[austere wigeon]

Um I would like to sew vehicle sounds adapted from the pc version especially the bike sounds

[copper ether]

Hello

Can someone help me

Ive been having a problem for a while now

[tardy brook]

@austere wigeon they will be soon in a future update, stay patient! (It's already in the Chinese version)

@copper ether what's up?

[copper ether]

I'm an ios user with latest ios 12 software and with a decent 41Gb of storage

But still cant download the maps Miramar and Sanhok in the game

[austere wigeon]

I DID check the chinese version 1.01.xx it have all the pc sounds for vehicles except the bike sounds😭

[copper ether]

I tried redownloading the game several times repairing client and restarting my phone a lot of times but nothing has changed

Whenever i wanna download them it gives error -1

And the size of the maps is given 0MB

[night cloak]

@copper ether check pinned message

Of this channel

[copper ether]

How do you do that? I'm on my phone rn

[tardy brook]

@copper ether yeah check pinned message in this channel and scroll to the section where they talk about how to fix this issue (couple pinned messages later)

[silk hamlet]

I received 26mb update what’s that

[round marten]

That is repair @silk hamlet

[silk hamlet]

Ehh

About what

[copper ether]

How do you check the pinned message ?

[tardy brook]

Click the channel name and select Pinned Messages located at the bottom.
@copper ether

[round marten]

Fix the problem by lagging and ect @silk hamlet