questions

[night cloak]

@tidal warren do you have the link?

[distant wolf]

@tidal warren I did everything 110% correctly

[tidal warren]

https://tencentgameassistant.en.uptodown.com/windows @night cloak

[distant wolf]

I think it's a bug

Tecncent should fix this

[night cloak]

thanks

[tidal warren]

If you feel like you should have rightfully obtained the title contact the customer support. @distant wolf

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[night cloak]

it says bad gateway?

[tidal warren]

Try this one: https://syzs.qq.com/en/ @night cloak

Click on the "download"

[night cloak]

got it, thanks

[tidal warren]

"Without missing a single shot, kill 3 enemies 50 meters away in a row by headshot, while in a Solo Classic match in Platinum tier or above." @half niche

That is how you obtain the Sharpshooter title.

Is there anything unclear?

[tidal warren]

@warm oyster are you on iOS ?

[warm oyster]

nope

android

[tidal warren]

So you cannot hear any in-game sounds when you’re in call on discord ? @warm oyster

[warm oyster]

no

If I join a voice channel and go to pubg then my voice does not go to the voice channel

@tidal warren

[tidal warren]

That is strange. I am afraid I don’t know how to solve this issue. @warm oyster

The best option is to just use the in-game VC.

[night cloak]

how long does the emulator game take for download?

it's been like 2 hours

[tidal warren]

Depends on your internet speed.

[night cloak]

yeah I'm watching yt vids at the same time

[tidal warren]

Nope.

They changed the rules.

How large is it again? @night cloak

The file.

[night cloak]

the emulator or the app inside?

[tidal warren]

As long as it is not stuck it's fine.

Is it stuck?

[night cloak]

the emulator downloaded fast in like 2 min. it's only 200MB or something I think. it's not stuck, it's just slower than a grandpa lol

it downloaded

thanks for the link and the help kitkat

[tidal warren]

Ok.

No problem. Have fun playing.

[night cloak]

Just need soemthing to play on after my phones runs out of c´harge lol

[tidal warren]

@vestal moon Nope.
They changed the rules.

They are not allowed anymore.

For some reason.

[ocean tree]

What kind of benifits will I get if I become a creator in this Discord?

[cyan rampart]

A Content Creator role, access to post in #481199256187699215, #481199180967051294 and #481199198025416725.

[ocean tree]

Thats it?

😐 No Extra UC or all?

😭

I submitted my form

[cyan rampart]

I did type a long message with all that information but you edited your question.

As a Content Creator, you have an official recognition from Tencent. It all depends on how often you post and the quality of your content. Everything comes as a surprise.

[next shoal]

@ocean tree sometimes they give out royale passes to CC’s, but not always and not with regularity. But as a CC, you’ll be able to be one of the first to hear of things. Like the players vs devs custom games the other day. They let all the CC’s join first. So there are many perks.

[lilac dust]

Why the servers are lagging like hell dude

[lime juniper]

Hell is not lagging, @lilac dust.

Have you tried playing on different servers?

[next shoal]

Lol

[quiet badge]

how does some players have cool names? like clan name and their name side by side... like BO | ThatGuy

[lime juniper]

Do you mean in-game, @quiet badge?

[quiet badge]

yea

[lime juniper]

That character was allowed in previous versions of the game. Now it is no longer allowed to use, however.

[quiet badge]

😦 damn

[plain bone]

@tidal warren by reparing the clint control settings will be change plz suggest any other way

[lime juniper]

Not necessarily, @plain bone; your HUD controls should now be saved in the cloud, based on your account.

[lilac dust]

Yeah I play on Asia but my ping goes from 36 to 962 idk why

@lime juniper

[lime juniper]

What about trying another server, @lilac dust?

[lilac dust]

I have a good isp dude

[plain bone]

Are you sure?? becauset i done it before and all setting got changed @lime juniper

[quiet badge]

restart the modem maybe?

[lime juniper]

This was introduced with version 0.8.0, @plain bone.

Game server, @lilac dust?

[quiet badge]

try pinging google server and see what u get in result

@lilac dust

[plain bone]

@lime juniper if i repair clint it will not chsnge my control settings?

[quiet badge]

nope

@plain bone

it already synced with your accnt

[lilac dust]

My internet normally is 1ms dude but in-game Asia is like 962ms

[lime juniper]

What about playing on a different server, @lilac dust? Europe, for instance?

[night cloak]

So I've had the game for a while updated it, then it wouldn't download the map, I saw your post to redownload, I did, now it goes to the first blue screen the goes back to my homescreen

[plain bone]

Still same

[umbral whale]

Hey please check out my phone is asus ZenFone5 t00j is suppot pubgm or not? @tidal warren

[teal shale]

Anyone know why ingame sound effects are so low when using discord for coms?

Need help plz😉

[tidal warren]

What device are you using? @teal shale

[teal shale]

Ipad

Thank u so much for ur time

[tidal warren]

Hello, what version of Android does it run? @umbral whale

@teal shale that is an issue with iOS, the device itself thinks it is in call and thus lowers all the other audio.

I have this issue with my iPhone as well.

Sadly, there is no way to fix this.

[teal shale]

I have new partner that for some reason doesnt allow him to use in-game voice chat. He says it thinks hes under age

[tidal warren]

Usually, once a new account is created it asks for age, if your friend is below 16 that is why.

It is a child protection system.

[teal shale]

Im wondering if theres a way TenCent can help him with that. Hes already spent $ on his current account

[warm oyster]

@tidal warren ok np

[tidal warren]

The game has PEGI 16 rating.

[teal shale]

Yeah. Is there no way to fix it from that angle?

Thats actually a very good feature imo

I have the absolute worst time playing without my full sound

[tidal warren]

There is no way to fix it.

The only way would be to create a new account and lie about personal info.

Your friend lives in EU, correct?

[teal shale]

Nah hes actually in his late 20's

[tidal warren]

In that case, tell him to contact the customer support.

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[teal shale]

Think he plays the EU not sure where he lives

[verbal falcon]

Is there any info about FPP in Arcade ?

[tidal warren]

Either via an email or the in-game report button.

@verbal falcon no info on that topic.

[teal shale]

Ok bro thank u

[tidal warren]

No problem.

[verbal falcon]

Ok thanks @tidal warren

[vague pond]

No login are working

What to do

[exotic bluff]

This is happening since 2 months now, whenever we're in a matchmaking, random players start joining without global recruit or anything.

I made a bug report and it was marked as fixed, but since today it occurs again

[tidal warren]

Are you sure none of your teammates are not sending out invites via the global chat?

That most likely is the case.

@vague pond could you describe the issue in a bit more detail?

[exotic bluff]

I'm sure. Today when we started the game and got on plane, I realized we have a 4th teammate and he started swearing on us. Later in lobby we saw him in the matchmaking team so we had to kick him

Should I record and report again?

[tidal warren]

Have you left the auto matchmaking on?

[vague pond]

Im trying for past 2days to login but its showing failed to login network error

No methods are working

[exotic bluff]

Nope, auto matchmaking is always turned off by me

[tidal warren]

@vague pond what OS does your device run?

[vague pond]

Android

[tidal warren]

@exotic bluff well then, I suppose you should record it and then send it to them via an email.

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[tidal warren]

@vague pond did you download the app off of the official marketplace?

[exotic bluff]

Okay, thanks 👍😊

[vague pond]

Yup

From play store

[night cloak]

Someone stole my Twitter account and he use to play my account

[tidal warren]

Have you tried repairing the client? @vague pond

[vague pond]

Yes

Still not working

[tidal warren]

Contact Twitter please. @night cloak

Have you tried uninstalling? @vague pond

[vague pond]

Already tried 4times

[night cloak]

I use 2 login Facebook and Twitter so...how I can unlink Twitter

[tidal warren]

You can unlink Twitter by going into the settings of Twitter, there should be an option for linked apps if I recall correctly.

[night cloak]

I no longer have access of that Twitter account

[tidal warren]

Well then, there is no way to unlink it from the PUBGM app. @night cloak

[night cloak]

Uhu any idea what I suppose to do

[tidal warren]

Contact Twitter about the lost account. That is your best option.

Do you not remember the email address?

You can reset the password if you lost or forgot it.

[night cloak]

Yes I can rest but they changed everything

I reported Twitter about that thanks for valuable response time and advise

[tidal warren]

There is no other way to get it back without contacting Twitter. PUBGM itself does not have access to it.

No problem, hope things work out. 🍀

[patent idol]

what can elite members do in a clan?

[tight temple]

Can anyone help me out?

My merit isnt increasing even after playing solos

What to do

[molten crown]

It’s a known bugged problem

[tight temple]

When is pubgm gonna update it?

[molten crown]

Supposed to be fix by the next revival

After the beta completes

[tight temple]

Approx date?

[molten crown]

There isn’t one currently

[tight temple]

Okay thanks

[south monolith]

indo ?

[rain rampart]

Is there way to fix the constant issue where "want to rejoin the match"? Only occurring when trying to duo or squad 8/10 times out of times playing

[next bronze]

I never have that prob

So its probably ur internet

[rain rampart]

That's sad.

[stable ether]

@rain rampart
Most of the low end devices are having this issue
My friend said he has 3 low end device
1)Redmi 4.
Redmi 5
Moto e 4
All r having issue and it lags as well
I don't face this issue though using MI A1

[rain rampart]

Oh okay

[stable ether]

Internet has problem but this issue is from 0.7 he says

@rain rampartwhich phone u using

[rain rampart]

Kryocera E6782 @stable ether

[plain slate]

My stats keep getting reset when I go into PUBGM

[tidal warren]

Hello, make sure you are looking at the correct server. @plain slate

I think the default is NA, you need to switch to the server you primarily play on when lookin at stats.

[night dawn]

@stable ether Mi A1 can also be categorized as a low end phone

[dense shard]

how do i get emulator

[stable ether]

@night dawn
I know but I was just telling that I am using A1 and I am not facing any problem
So I asked him which device u using
Atleast it's better than those Redmi phones

@dense shard
From the Tencent official site

[dense shard]

thx @stable ether

[night dawn]

@stable ether lol yes. :)

[stable ether]

@dense shard🤠

At a time MI A1 WAS LIKE A PREMIUM PHONE I remember before Jan 2018 @night dawn
Now there is competiton coming week by week
Huawei Xiaomi realme etc

[night dawn]

Dude, I have a mi A1 too, but I don't use it for gaming. Atleast use a phone like op 6 or a greater spec phone for gaming. IPhones and ipads are best

@stable ether

[stable ether]

@night dawn
Yeah I know I shouldn't use it for gaming😅😅 but when I had bought it I did not had much informed regarding processor and GPU I did not even knew about that
Now I am like TF I should had waited.
Now will get a good gaming after my 12th

[dense shard]

im starting to feel like my RCA Galileo pro 11.5 will not work for pubg in any form

[night dawn]

@stable ether Yeah best of luck :)

[stable ether]

@dense shard
Some one please help him

@night dawn
Lol thanks☺️

[night cloak]

Has anyone else been having issues with voice chat? Like the other person not being able to hear you.

[dense shard]

😰

if any body can help. please @mention me

[next bronze]

@night cloak i do experience it but after i restart the game its fine

[twilit widget]

Guys when we will get 085?

[steep grail]

Hello, is there a live chart for gamers playing pubgm?
I use emulator and it is very hard to find match being crown I rank

[rigid nymph]

@steep grail go to #emulator-chat there you'll find people to match with

[stuck anchor]

😂 the guy can find Pubgm Support but not Emulator Chat ? It’s like 2 room channels higher.

[rigid nymph]

Lul

[steep grail]

I said chart

So i can see what server, map, and mode is the most played

[night cloak]

Do you experience lag on NA server ? I got peak at 600ms

[worthy yarrow]

Ive been experiencing game freezes in lobby + plane & while playing i cant get my landing right cos of the frezzes and sometimes killed to... i have a video of it happening if a mod would wana see what im experiencing please tag me or dm me

I cannot handle the freezes

[serene peak]

Nah m8

I can fix that

Delete pubg and download fortnite for a starter

[night cloak]

When you goslave through a door 5 times in a row cause of lag pike

[surreal burrow]

Yo pubg, can you fix your game up? There's this new hack where it freezes the screen of the enemy or even causing them not to move. I encountered that problem, mine could move but I lag a ton

[night cloak]

u can report the bug by sending e-mail to [e-mail] or via ingame report button @surreal burrow

[twilit widget]

San marin in any map ?

[halcyon ocean]

@night cloak , report dont work, i report natch problem 2-3 weeks ago and no fix, no reposnd to email, in game report they just ask me if is fixed and there wasnt any update at all(it got problem after last app update)... i see on google play i am not only one to face this problem...

[night cloak]

@halcyon ocean if u reported this issue means they will work on it and it doesn't work like that u report and they give update instantly we have to wait. next update is coming soon and it contains most of bug fixes so wait for it and see if your bug if fixed 👍

[halcyon ocean]

@night cloak they ask me 3 times in app if i have same problem again(i did report it over app only 1 time), i repolay no, i have problem and in few theys they ask me again, and there was no update, it would be logicly to ask me after update... i installed other games they make and they have options to turn off natch in settings... pubgm dont have... if u understand me what i speak about...

[sand glade]

i keep hearing this weird audio glitch

[night cloak]

@halcyon ocean i suggest u one thing just wait for next update which is gonna release in few days as in-game timer shows.

[halcyon ocean]

@night cloak okey, i hope it will be fixed... ty for info about update 😃

[night cloak]

@halcyon ocean tell me if its not fixed ^^

[halcyon ocean]

i send u friendrequest for easy pm u if is not...

[night cloak]

@sand glade plz refrain from sending audios not related to the topic here

@halcyon ocean u can tag me in #pubg-mobile if its not fixed

[halcyon ocean]

@night cloak okey

[alpine flume]

Found a glitch and it wouldn't go away

Sorry for the 3 ss

[night cloak]

@alpine flume did your tried repair button ?

[alpine flume]

Hmm no because I forgot lol

[night cloak]

try it and see if it fixes it and if it doesn't work clear game cache and force stop then try again.

[alpine flume]

Ok

[cobalt kindle]

wow. nice

thia glitch is awesome

[next bronze]

@alpine flume i suppose you are using a huawei or honor phone?

If that is so update your EMUI system

[alpine flume]

@next bronze nope I'm using a samsung

[next bronze]

Ok nvm

Try updating the system if u can

For samsung

[alpine flume]

I fixed it now

[night cloak]

@alpine flume nice

[alpine flume]

And also when I was driving through it it was like moving lol

[paper island]

I bought uc yesterday but it has not been deposited

COMON

@neon patio

[coarse swallow]

I’m like so done installing and uninstalling this game for stupid bugs. And when i open my game after installing it freezes on tencent game screen .

Why is this only happening to me time and again. I’m 😷 depressed now 😂

[pallid moat]

Ban the top player's that are hacking mostly in Asian server

[vital sluice]

@coarse swallow which device do u play on?

[coarse swallow]

Iphone 7plus

[vital sluice]

@coarse swallow what kinda bugs are u facing?

[coarse swallow]

I uninstalled cause when i play my game pauses when enemies are near.

I can show you video if you want

Its so annoying

By the time i restart the game ... me is already ded’ 🤦🏻‍♀️

[night cloak]

Gfx tools is safe?

[storm flume]

Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[vital sluice]

@tidal warren help with IOS ^^ Ming

[pallid moat]

Gfx tools just makes the game run smoother don't see how that's bad

[night cloak]

Really

[somber solstice]

@pallid moat the problem with gfx tools is the manner in which it works.

here's the relevant section of the eula. this is a small part of the list of things that you are not allowed to do:

and the game files themselves are part of the licensed items

[elfin spoke]

@somber solstice hey

[agile hinge]

When is this lagfest gonna get patched?

[hot reef]

@wispy iris

@open hound im muted for no reason

help plz

sorry for the tafg

tag

[magic carbon]

He is hacker he killed our squad inside house

He is using all hack wall hack aim boot pls banned him

[storm flume]

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

I want to play snipermod in miramar🤔 🤔

[neat cloak]

@somber solstice I need help

[night cloak]

its random u cannot choose perticular map on arcade @night cloak

[neat cloak]

@night cloak can I get some help plz

[night cloak]

ask

[somber solstice]

you can get help faster if you just state what you need help with

[neat cloak]

Two things is there a discord for Timi studio PUBG and I can't sign into my QQ account for Timi PUBG

[night cloak]

this channel only provides help related pubg mobile global version

[neat cloak]

Oh but is there a Timi discord

[somber solstice]

that, unfortunately, I don't have any information about

[tidal warren]

There is no official PUBGM Timi Discord, but if you search around I have found at least 2 servers you could join. @neat cloak

[neat cloak]

@tidal warren could you invite me

[tidal warren]

Also, if you do not have access to your QQ account anymore you can get the password back via WeChat.

[neat cloak]

@tidal warren I just made one and sign into it but is keep have a error message

[night cloak]

i got one link if u want not official but its given by reddit

[neat cloak]

ok thx@night cloak

[grand oxide]

Hey, after the Sanhok update, I'm facing issue
My phone notch is covering the game part.

[kind drift]

@grand oxide did u try repairing the game ? If that doesn't work , please report in-game or through customer support mail

[night cloak]

AFK please reduce their merits below 60

1 and 4 AFK

[serene lantern]

They don't reduce merit for going afk afaik. Do they?

[night cloak]

It only will reduce if someone report him

I didn't report him cuz they all alive and I'm dead

You can only report at the results screen

[serene lantern]

Ik that. But do they reduce merit for going afk? that's kinda retarded

[night cloak]

Why?

Why is that retarded?

It's a punishment

Ofc you have to reduce the merit

[serene lantern]

Most of the time it's not on purpose. They wouldn't get in the game in the first place if they want to quit imo

[night cloak]

They will kick anyone who's AFK before going in plane

So if you're AFK in lobby it's fine

But in the battlefield

It's fkin retarded

[kind drift]

Hey , calm down , people have other works , not only pubg , and the merit won't be reduced for getting offline in game ( even if you report them ) , you can just continue playing or just quit the match , we can't do anything with such people

[night cloak]

Then why is there a AFK reason on the report section?

[serene lantern]

👌 👆

[night cloak]

👌 👆

[rocky timber]

roasted

[night cloak]

Who

[serene lantern]

😹

[night cloak]

Who's roasted

[kind drift]

That's not direct afk report
Malicious afk , if you suspect the player doing it for purpose or if u have observed any suspicious activity , then you should do that

[night cloak]

Yes

Number 1 left because I told her/him to turn off vc

And I think he's mad at me so she/he left

IDK if he's mad cuz the background noises is to loud

[kind drift]

Just report , and for the report they won't get merit loss , the pubg team will investigate the issue and try resolve it first , then respective action will be taken

[night cloak]

Fine

[neon patio]

If a player continuously gets reported for being AFK/Griefing, their merit will go down. @night cloak But, you cannot request for someone to lose merit, only method for reporting such things is through in-game.

@serene lantern Links aren't allowed here.

[serene lantern]

Oh. Sorry about that I'll dm the link then

[neon patio]

Don't DM a link if it wasn't asked for.

[serene lantern]

He was searching for a post couple days ago on reddit and I found it today, it's not a spam link

[neon patio]

As long as whoever it is your sending to, is okay with you sending them a link.

[serene lantern]

👍

[grave shore]

Is PubG Mobile supported on the Android Nvidia Shield TV system?

[torpid zenith]

@kind drift they dont take action, i was playing with my friends and i killed them and told them to report me so that i can see if they take action but they dont investigate. Why? Thats why harcker are freely using mods and ruining the game

[kind drift]

@torpid zenith if you friendly fire your teammates , your merit gets reduced , and hackers are greatly reduced with the 0.8.0 update , and PUBG team will investigate if the reports on the user are more..

[somber solstice]

@night cloak to add to what Player Known said, requesting that ingame punishment be dealt here in this channel will not result in such. the only tencent employees in this server are community managers(the ones in yellow) and they are not involved in handling punishments ingame. all you can do is use the report function ingame, or send tencent an email at [e-mail] and wait patiently.

[signal sky]

Hello, are the devs aware of the bug that headshots do damage of a body shot and shows a white hitmarker?Its there since Miramar map was released and is not fixed yet!

[storm flume]

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[eager edge]

Hello, I hope to support the iPhone XS Max screen

[mental needle]

Why Miramar is different on the mobile version ?

[tidal warren]

Hello, hopefully a better optimization will come soon. It is a brand new device, that is why the sides do not quite fit and some of the options get covered. @eager edge

@mental needle the mobile version does not truly copy the PC version.

[mental needle]

Yes but Alcantara seems to be hip

[somber solstice]

some changes have been necessary when porting the game to mobile devices, due to differences in hardware capabilities available to mobile vs their pc counterparts.

[cobalt nexus]

Has pubgm devs made any app like gfx tool?? 🤔 can any mods tell me

[somber solstice]

no, there's no official alternative to gfx tool. and using gfx tool is still against the rules

[cobalt nexus]

I see, i just read an article saying there was a app made by devs so i was curious was it real 😆 and it was fake

[somber solstice]

what devs will do, instead of making a separate app, is tweak the graphics options ingame. however, given the wide range of hardware that the game has to run on, such changes will take a while to get to live

[cobalt nexus]

Hmmm

[carmine jacinth]

I'm in platinum V and my missions for weapons aren't reflecting

I played classic matches

And Completed few missions too

[tidal warren]

Hello, what missions are you referring to?

You mean the titles?

[carmine jacinth]

Weapon Master

Yeahhh!

Kill enemies w/ SMGs etcc.!

[tidal warren]

Oh yes, I have heard of some users having trouble with obtaining the title.

[carmine jacinth]

It isn't reflecting in the achivements page

[tidal warren]

Are you sure you did everything that was required? Even played on the correct server?

[carmine jacinth]

Don't tell me it's a bug 😭😭

[tidal warren]

Nothing is confirmed.

[carmine jacinth]

Yeah, Asia, classic - solo & squad

[turbid spade]

@tidal warren is thee anyother wahy to conact pubg support team ?

[tidal warren]

@turbid spade Send them an email.

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[turbid spade]

@tidal warren thanks a lot 😃

i have sent them an ingame email many time but they didnt respond

[tidal warren]

@carmine jacinth strange, if you believe you should have fairly obtained the title, contact the customer support.

[e-mail]

[carmine jacinth]

I completed the first 4

[tidal warren]

Meanwhile, try it out one more time. I have heard players obtaining it at their 2nd 3rd try.

Oh, you need to complete everything in one go. @carmine jacinth

[carmine jacinth]

Wait, is it that your should play on your type and

Ohhhhn

Yaa!

That's what I was figuring out

[tidal warren]

https://www.gamestroops.com/earn-pubg-mobile-weapon-master-achievement/

[carmine jacinth]

Thanks a lottatt :) @tidal warren

[tidal warren]

Read that, hopefully it will help you.

[turbid spade]

ohk thanks @tidal warren :

[carmine jacinth]

TPP / FPP isn't a issue right ?

[tidal warren]

Nope, not an issue. @carmine jacinth

You can play on either one.

[carmine jacinth]

Great!
Thanks so much :)

[tidal warren]

No problem.

[somber solstice]

@carmine jacinth tpp/fpp matters only in that there are separate rankings for each. for example, if you have platinum 5 in tpp(but not in fpp), then try to complete the achievement in fpp, it will not work.

[carmine jacinth]

squad/duo/solo ?

Any right ?

I've Platinum V in Classic - Squad - Asia

TPP^

[somber solstice]

also, for the sniper kill, you may not use a dmr, it has to be a sniper rifle. oh, and what matters is the weapon you use to deal the killing blow, not the weapon you use to knock them out.

[carmine jacinth]

Oh!

[somber solstice]

do you have plat 5 or higher in any other modes?

[carmine jacinth]

Nope :/

[somber solstice]

then you have to do those 6 kills in a tpp squad game on the Asia server

[carmine jacinth]

Woahh!

Great, thanks :)

[night cloak]

what item it is?

[dreamy wagon]

Can Anyone Help ne with error code 1 in tencent gaming buddy?

[tidal warren]

That is basically a hat, which can be equipped by completing that particular mission. @night cloak

[night cloak]

what it looks like? @tidal warren

[tidal warren]

@night cloak

[quartz tide]

😂

Look cool

[night cloak]

ooh ok thank you @tidal warren

[tidal warren]

Hello, to fix this issue you will have to delete Temp folder and uninstall the Tencent Emulator. The path to it can be found by clicking on the 3 vertical lines and then on "Diagnosis". Then go to safe mode on Windows and delete all the Tencent files in "Program Files". Safe mode is needed because otherwise it will show that "File is in use". After removing all files, go back to normal mode and just Install the TGB emulator again. @dreamy wagon

[harsh wave]

Can anyone tell me about hitboxes?
Specifically do the smaller female avatars have a smaller hitbox or are they only visually smaller?

[lime juniper]

None of the characters have any advantage over the other one, @harsh wave. Which means that the hitbox system works the same.

[harsh wave]

Thank you for the clarity @lime juniper however doesn’t a female character have a slight advantage over a male character with respect to its visual bulk? It may only be a pixel or two behind a tree even if the hitbox is the same the characters are smaller

[lime juniper]

Your point is understandable, but there should not be any advantages with any of the characters, @harsh wave.

[harsh wave]

Ok thanks for the help! @lime juniper

[chilly sluice]

Third photo is cave hole

[night cloak]

is this problem with only 1 map?

[chilly sluice]

Yes

[night cloak]

clear game data and redownload map.

[chilly sluice]

I do it hundred times

Did*

[tidal warren]

Try to repair the client. Have you done that?

[chilly sluice]

Everything you imagine

I did

[night cloak]

redownload?

[tidal warren]

Sadly, these types of glitches do show up on older devices.

[chilly sluice]

Wtf I said I did everything

[tidal warren]

There is no way around, only hope is better optimization.

[chilly sluice]

Redownload the game

[tidal warren]

Have you reported it?

[chilly sluice]

Yes but no one answer

I send a message again

Hope they will answer

[tidal warren]

The most important thing is that you reported it. The next 0.8.5 update is coming soon, so let's hope for the best.

[chilly sluice]

Kitkat .. I device is 2018

[tidal warren]

What is the RAM?

[chilly sluice]

4gb

[tidal warren]

What is the device?

[chilly sluice]

A8+2018

With exynos 2.2ghz

And g71 mp2 gpu

Price is 400$

And can run game at default settings

Cant^

[tidal warren]

Definitely not old then. Like I said, important is that you reported it. The issue is probably with the optimization.

[chilly sluice]

Latest Chinese also same problem

[tidal warren]

Poor optimization for your device.

[chilly sluice]

Yes that what I think

[tidal warren]

The 0.8.5 update should come in a couple of days based on the in-game timer.

The only option is to hope for the best.

[chilly sluice]

I think if the devs didnt saw my problem

The issue will not be resolved

In 0.8.5

Its specific device issues

[tidal warren]

There are so many devices out there, changes take long.

Well, let me know once the update comes out. @chilly sluice

[chilly sluice]

Hope that been fixed

Thanks ♡

[tidal warren]

No problem.

[night cloak]

Hey

[tidal warren]

Heya, how can I help you? @night cloak

[night cloak]

Um

Not sure if this id a glitch or not

Bt

But

When i snipe in super long range and on the scope it looks like a headshot but it does not hit them at all

[tidal warren]

That is because the hill is not rendered.

[night cloak]

It did rander

My ipad is very good

I can see the hole map

[chilly sluice]

Like tree not rendered

[night cloak]

Ohk

And

Also

[neat turret]

Probably not a tree, but a part of the hill that’s out of your render distance.

[night cloak]

The latest update wont let my friends use the rename card

[tidal warren]

Yes, part of a hill that is not rendered correctly. You can still see the enemies, but nothing seems to hit them. Is quite common.

[night cloak]

Ok tysm

[tidal warren]

Have they received the 16mb update from a few weeks back? @night cloak

[night cloak]

Yes they have

[tidal warren]

And so now the rename card is showing up as unusable? @night cloak

[night cloak]

Ye

[tidal warren]

Have they tried repairing the client?

[night cloak]

It usaully would say use but it says nothin

Idk

Ill ask them to do that and see how it works out

Does anyone know how to unlink social media accs from pubgm??

[tidal warren]

Tell them to try repair the client. If that does not work, please, come back and let us know. That would mean it is bugged.

You can only unlink Twitter.

[night cloak]

How do u do that?

[tidal warren]

You log into Twitter, go to settings, click on "apps".

[night cloak]

But

Uh

Twitter acc suspended for some odd reason

Ive never been on twitter

Lul

Ok

[young badge]

Hello, I need to talk with some admin who can help me solve a problem, I'm crown 3 atm last season ace, but since then I have weird camera shaking issues while moving or using scope

[night cloak]

Lemme go try rq

[tidal warren]

Did you make the Twitter account just for the use of making a pubgm account? @night cloak

[night cloak]

Yes

[tidal warren]

Well then, no wonder it got suspended.

[night cloak]

Mhm?

Can i still unlink it?

[tidal warren]

Twitter is primarily supposed to be used for Twitter, not to link 3rd party apps to it.

You will have to file a claim on your account and explain the situation to them.

[night cloak]

Ohk

[tidal warren]

There is a button for that as well, in the dialogue box I believe.

[night cloak]

Kk

Tysm

[tidal warren]

No problem, good luck.

[night cloak]

Thanks

[somber solstice]

@young badge unfortunately, none of the staff here have power ingame, except for the Community Team(the ones in yellow). all we can do here is suggest things you can try. if the issue is not something that can be solved by the end user, all we can do is refer you to utilize the ingame customer service function, or to send an email to [e-mail]

[night cloak]

Hello any help me

If I play on Mobile and Emulator with the same account, will I always play with emulator players? Or will I play with mobile players when I play on mobile?

[neat turret]

Mobile, while on mobile

[lime juniper]

Yes, @night cloak?

[night cloak]

Sir I can't increase my merit

[lime juniper]

The merit system is being worked on, @night cloak. This issue should be corrected soon.

[blissful lodge]

There are many glitches in the game

[lime juniper]

Feel free to report them by following these instructions, @blissful lodge:

[storm flume]

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

But sir my elight squad mission is stop so what will I do?

[tidal warren]

@night cloak once you're on an emulator you will be paired against emulator players, once on mobile you will be paired against mobile players.

[night cloak]

Got it, thanks kitkat

@storm flume but they can't repl2

Repl3

Replying

[blissful lodge]

Ok thanks

[lime juniper]

You will have to wait until it gets fixed, @night cloak. See FAQ 3.14 in #481198147478224896 for more information regarding the merit system.

[pallid moat]

So the top player's with insane stats are playing on mobile? Not true lol

[night cloak]

I also read but this time I want up my merit and this kind of information is can't available so what can I do?

^ i am scared to win these days ;-;

[lime juniper]

Just check your match history, @night cloak. If you won, disregard that warning.

[neat turret]

@pallid moat the leaderboard is shared, the matchmaking queue is not.

[lime juniper]

You can contact customer support via the game settings for further assistance, @night cloak.

[night cloak]

Checked and it registered that i got CD but each time i win a game this show's up fix this @lime juniper

@lime juniper they can't replay since 3week

[lime juniper]

It should be corrected, @night cloak.

It takes time, @night cloak. Try to reply with a reminder.

[neat turret]

@night cloak you’re SOL until it’s patched on the server. CS can’t do anything, since it’s a dev issue.

[pallid moat]

Some of the top player's are hacking especially in Asian servers

[night cloak]

I am tired sir plzz give them my id and fix this

[lime juniper]

We understand your frustration, @night cloak, but there is nothing else you can do at the moment.

[somber solstice]

we don't have any power to effect changes ingame on this server, unfortunately. the only tencent employees here are community managers(the ones in yellow).

[lime juniper]

Let it be a lesson that you should avoid killing team players. 😉

[night cloak]

Sir I tried to play solo match plzz help me

How many time they take to fix this problem?

[lime juniper]

There is an issue with the merit system, @night cloak. Your merit will not increase at the moment. Please wait patiently until they fix the issue.

[night cloak]

But how many time sir

?

[lime juniper]

The keyword is patience, @night cloak: we do not know how long time it will take.

[somber solstice]

we can't comment on that. we're not privy to the progress of the dev team on bug fixes.

[neat turret]

🅾️🅾️ 🇫
No one here has any idea what the problem is, how long it’ll take to fix it, or how to resolve it.

[night cloak]

So connect me to the developer

I ask them

[lime juniper]

As already said, there is nothing you can do aside from waiting, @night cloak. You can contact the customer service via the game settings if you would like to.

[somber solstice]

or email ( [e-mail] )

[night cloak]

But they can't replay me sir plzz try to understand @lime juniper

[neat turret]

It’s a volunteer server, no one that speaks here is affiliated with Tencent/PUBGM

[lime juniper]

You just have to be patient, @night cloak. Reply with a reminder if it has taken three weeks, as you stated above.

[night cloak]

Okk

Thanks

[night cloak]

Support

Is this legal? From razer

[paper island]

I bought UC yesterday but it has not been deposited

[maiden totem]

When will the vedio of R1M450 will be out?

[ocean tree]

@night cloak no lol

That is a scam

If it was posted on non official page

[night cloak]

Its on official page

And let the mods answer my questions

[lime juniper]

Can you please send a link, @night cloak? We will try to confirm it.

[night cloak]

Its on this page.
I cant send link.

@lime juniper already pm u the link

[karmic cape]

There is problems with the server these day the game is lagging idk pubg plz solve it

[serene lantern]

When I play squads my whole squad's ping just goes to 968 and it lags like hell. Couple seconds after I move I come back to the initial position again, hits don't register until 2 seconds later etc. It goes after 5-10 minutes but by that time you're dead because you can't move anywhere

[night cloak]

@serene lantern There are some optimization issues in the game right now it is acceptable to have high ping !But devs are trying to make game playable like before

Please have some patient and wait for the patch

[grand kestrel]

hey any mod here??

[plain bone]

When new update will out??

[night cloak]

@plain bone 0.8.5 will be out in few days maybe

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[vital sluice]

^^

[night cloak]

Everytime I Run PUBGM it crashes at the start right at the blue screen, it's never done that before, my friend TD me to download an apk of it and it's been downloading 1.4 gb for the past 8 hours, idk what to do plz help

@night cloak did you tried repairing?

@night cloak it won't go to that screen

Hmm can you share screenshot? @night cloak

Yee well here is the apk

It's been downloading for 8 hours

Oh you should delete the entire application with obb file and reinstall again

This will surely work

@night cloak

[valid barn]

Hi guys. I deleted and reinstalled my game on my Android phone today, hoping to fix some issues. Now for some reason I'm not getting the latest patch (0.8.1). I'm still on 0.8.09345

I can't login to my account since it's on the latest version, and I can't play with anybody on guest because everyone has the patch and I don't

[neat turret]

@night cloak yes it’s legal. Razor is just covering the bill in exchange for some virtual currency.

[night cloak]

@neat turretokay thank you

[valid barn]

Hopefully it sorts itself out when .8.5 drops on the Play Store

[neat turret]

@ocean tree it’s not necessarily a scam just because it’s not on an official page. It’s also not an illegal promotion.

[graceful cliff]

Hi maxtern

[coarse swallow]

my game is freezed on 'tencent games" screen

again

[night cloak]

@coarse swallow can you show screenshot?

@graceful cliff please have conversation in #chat

[coarse swallow]

There ?

[night cloak]

Nothing,?It just stop there?

[coarse swallow]

yea

and it happened after i just repaired my game.

[night cloak]

Did you tried clearing data of app?

[coarse swallow]

how do we do that ?

[night cloak]

You are on Android or iOS?

[coarse swallow]

ios

[night cloak]

Hmm then you can clear it like this @coarse swallow

[coarse swallow]

alright i did

but still not working

😭

[fair forum]

how to get onto the achievements tab

[tawdry barn]

@fair forum you can see it in your Progress mission tab

[night cloak]

@coarse swallow hmm then i think you need to reinstall i guess!:/

[coarse swallow]

i did 😭 early morning

[fair forum]

@tawdry barn i went on profile -> achievements but the button is gone

[coarse swallow]

its like i've been reinstalling game very week

[night cloak]

Hmm you can try this @coarse swallow

Clear app cache ^^

[tawdry barn]

@fair forum Go to missions tab

[coarse swallow]

okay i will try that 😣

[night cloak]

@fair forum press that Icon my boi

@coarse swallow sure and let me know if it works

[fair forum]

jfc

thank you guys @night cloak @tawdry barn

[night cloak]

And on the right there should be a achievement button

yes yw

[tawdry barn]

@fair forum

[fair forum]

got it thanks mate

[tawdry barn]

👍

[coarse swallow]

@night cloak wait i dont have that

lol from where did you find that

[night cloak]

Internet!I have Android device

[coarse swallow]

thats old i guess

[night cloak]

But I am sure there will be an option to clear data or cache

[coarse swallow]

yea i'm searching ..cant find ugh

at times like this

[night cloak]

But anyways reinstalling will fix this probably !

[coarse swallow]

i reinstalled the game morning .... nvm

[vocal minnow]

Before reinstallation, try clearing cache of the game and force stop it and reopen the game. @coarse swallow

[patent idol]

hey guys, is there a way to change my clan's name?

[coarse swallow]

wait how

@vocal minnow

ahh i've tried that.

[night cloak]

I am having render issues

[lime juniper]

Unfortunately not, @patent idol.

[night cloak]

That some parts won't render

[patent idol]

:/

[night cloak]

@night cloak rendering issues will be fixed in future alternatively you can report the issue using in game report button or mail at
[e-mail]

[vocal minnow]

@coarse swallow Can you explain your issue elaborately?

[coarse swallow]

There was pause bug i guess like it pauses every 5-10 secs in game ,that was kinda annoying so i reinstalled the game but it didnt fixed anything !!! I repaired the game but still it didnt worked and now its stucked on “tencent games “ screen

I’m reinstalling again for the 4th time now

@AshsDelirious#3733

@AshsDelirious#3733

....

[vocal minnow]

@coarse swallow Well which device do you play on?

[coarse swallow]

iphone 7 plus

[vocal minnow]

@coarse swallow That's good, how's your internet connection?

[coarse swallow]

its good when i play other games.

[steel rune]

my id 547729170 pls give me one skin

[vocal minnow]

@steel rune Nice try.

@coarse swallow Well all you can do is by waiting for the upcoming update, maybe it can fix your problem.

[coarse swallow]

lol

@steel rune

@vocal minnow yeah i'll do that.

[vocal minnow]

@coarse swallow 👍, have a nice day mate.

[coarse swallow]

thanks and you too :))

[digital mist]

Hey guys, how can I get my game to play smoothly? My game feels a little bit weird because it lags a bit and is choppy

It isn't my wifi

[zinc acorn]

Which phone u using

[digital mist]

Xiaomi mi 4

[night cloak]

@digital mist run game on default settings its optimal for device and if u still facing lag u r not only one most of people facing lag and bugs which is gonna fixed in 0.8.5 update . update is coming in few days

[zinc acorn]

Is it heating?

[digital mist]

Yeh

[zinc acorn]

Okk got it

Mine is too heating

[night cloak]

heating is also issue more heat means more lag u face

[zinc acorn]

Just run the game in minimum graphic

[digital mist]

I do

I just put the frame rate on medium

[night cloak]

ye and wait for update

[zinc acorn]

Using mic also affects lsg

[digital mist]

Should I put it on low?

[zinc acorn]

Try to minimise the use of mic

Yes do it

[digital mist]

Ok

[night cloak]

@digital mist no keep it medium if its default

[digital mist]

Thanks

[vocal minnow]

Try playing on low graphics and the highest frame rate. @digital mist

[zinc acorn]

@night cloak but it'll still lag

[digital mist]

@vocal minnow ya I play on lowest graphics and medium frame rate which is the highest frame rate for my phone

[night cloak]

ye i know but only solution is to wait for next update.

[zinc acorn]

Yes just wait for the update

[vocal minnow]

@digital mist What's your usual ping?

Play on medium fps.

Don't change it.

[digital mist]

190-200 but I am always used to 200 ping because I play fortnite with same ping and everything else

[vocal minnow]

@digital mist What's ur lowest ping?

[glad harbor]

Ping now days isnt stable just wait for update hope they do fix

[vocal minnow]

On a server?

[digital mist]

180

If im lucky

On eu

I live in South Africa

Everything else is 300+ ping

[zinc acorn]

Are you playing on wifi?

[digital mist]

Yea

[zinc acorn]

Thats why

[vocal minnow]

@digital mist Well try waiting for the 0.8.5 update, this update mainly focuses on fixing bugs and glitches.

[zinc acorn]

It 'll come to 99 if you use the internet

[digital mist]

Aight ok

[vocal minnow]

That might be your fic.

[digital mist]

Well I only have internet @zinc acorn

[vocal minnow]

@zinc acorn Not for everyone.

[zinc acorn]

Yeah itnis @vocal minnow

It is*

[vocal minnow]

Nope.

[digital mist]

What's the difference between WiFi and internet?

[zinc acorn]

I mean your simcard

[digital mist]

No I use internet

[zinc acorn]

Data i meant.

[vocal minnow]

How's simcard related?

[digital mist]

For data

[vocal minnow]

Data isn't that stable.

[digital mist]

Yeah I don't use it

[vocal minnow]

Just wait for the update.

[digital mist]

Aight

Thanks guys

[glad harbor]

Anything isnt stable but recommended is wifi tho.
Stay near in range and watch out if other doing heavy traffic in network

[vocal minnow]

WiFi is much stable than data,it depends on the plan you choose @glad harbor

[glad harbor]

And what does i said

Recommended is wifi 👆 meaning its more stable than data (sim internet

[vocal minnow]

Yeah.

[gaunt harness]

Who do I have to talk to about the content creator role?

[night cloak]

@gaunt harness please check out #481198147478224896 point no. 7.2 and I know you ,best of luck for the future😉

[delicate shard]

If you dont allow us to use high graphics thenn why dont you just remove them . It has to be some sort of texture pack. This willl reduce the size and make game smoother i guess

[night cloak]

@delicate shard
Yep,if you have any suggestions related to game feel free to tell developers about it to
[e-mail]

[night cloak]

I lost my tier without any tier protection activated ?

I checked my career results too there was no tier protection

[kind drift]

@delicate shard only ultra HD graphics is locked coz they're working on it... There's nothing wrong in the settings , a good phone only supports the current hdr graphics

[slender sand]

May i have perms to post a recruitng Ad in #clans? I can dm my ad

[kind drift]

@slender sand go to #481198147478224896 and read 7.4 point

[stark jewel]

Hey, one of my friends account got banned and unbanned last month but still his merit is 40 ,he played lot of solos to increase his merit ..

[glad harbor]

There is bug

In merit system

Just wait for update hope they will fix

[stark jewel]

How to get it back to normal ..

[lost veldt]

Hello Moderator

Ihave a bug

Why rhis Happend

[glad harbor]

@lost veldt did u use any gfx tool

[stark jewel]

@mods pps help

Pls*

[lost veldt]

No

[night cloak]

@stark jewel merit system is bugged it will be fixed soon

[lost veldt]

Ididnt use Gfx tool

[weary bridge]

Is this the correct place to post suggestions

[glad harbor]

@lost veldt may be try repair button does it happen all time or sometime

[night cloak]

@weary bridge about server or game?

[weary bridge]

For the game.

[lost veldt]

But icant Play the pubf

@glad harbor

[glad harbor]

For better answer wait for mod

[night cloak]

@weary bridge no, you can suggest them at
[e-mail]

[lost veldt]

Ok

[weary bridge]

alrighty thanks

[night cloak]

Your welcome!:)

[lost veldt]

😭

[next shoal]

@lost veldt I would recommend pressing repair. Should fix it.

Assuming it happens again.

[lost veldt]

Ok

[glad harbor]

Yeah repair button that u can find when game starts

[kind drift]

@night cloak
Your tier is protected one time after every rank up. You just ranked to gold1 and lose points, your protection kicks in, no demotion but the protection is gone. Lose a second round, you get demoted. Rank up again, get one protection again.

[night cloak]

I didn't just reach my tier, i was pretty close (about 30 points) to being promoted to the next tier but lost a lot of points.. and got demoted without any tier protection

[next shoal]

@night cloak can you send a screenshot of the your career page where you lost all those points?

[night cloak]

I don't think they're there cuz i played like 15 matches and died intentionally for an achievement where u gotta complete 500 classic matches

I'll check if they're there

[kind drift]

@night cloak dying intentionally will give a lot of points loss , better check the server before you're playing...

[night cloak]

In a bronze server bro

Not in my main

[kind drift]

Like the mod said , send the screen shot of career results , everything will be recorded if you don't quit the match in middle

[night cloak]

#media

[next shoal]

@night cloak I am not completely sure what points are for each exact rank, but I imagine you had tier protection, you just lost it due to losing so many points. Tier protection doesn’t make it impossible to go down tiers, just a little harder. It gives some extra cushion room. You must have extended that.

[night cloak]

I never got any tier protection warning (the red icon thingy)

Anyways, thx for helping

[kind olive]

how and when pubg will gonna deliver samsung s9 who won the giveaway on youtube? any help anyone

[next shoal]

@kind olive the winner will receive an email with details on how to claim the prize I imagine.

[kind olive]

didn't got yet

[next shoal]

Well then either they haven’t sent it out, or you aren’t the winner.

[plain bone]

Pubg will work on this speed ??

[next shoal]

@plain bone it will be decent. You’ll probably get 150-250 ping. That’s my best guess. It’ll be playable.

[kind olive]

i am the winner. i already sent email to them regarding about my information. this is what they said to do in rules but i didn't got any response for 1 week from day i sent.

[next shoal]

I used to have to play on those speeds, and I did fine. So you should be a good.

@kind olive how do you know you’re the winner?

[mild nova]

How to get authorized to play Custom Rooms?

[next shoal]

@mild nova you mean make custom rooms?

[mild nova]

@next shoal Yaaaa

[kind olive]

they told me i am the winner in youtube

[mild nova]

@next shoal I don't have enough money to buy The Pass and get only 1 or 3 days acess

[next shoal]

@mild nova you can get room cards through clan rewards, or by buying them or royale pass levels.

@kind olive you sure they said your name? It could’ve been a name similar to yours.

[mild nova]

@next shoal But I want to get authorized

[kind olive]

i am sure 100% because i won that tournament match

[next shoal]

@mild nova the easiest way I recommend them is join an active clan so you can get them. You could probably get a room card every couple days if you had a good active clan.

[mild nova]

@next shoal Any good active clan that you know?

[next shoal]

@kind olive then I guess all you can do is wait for them to reply. If they don’t reply in a week or so more, then email this email and ask about it. [e-mail]

@mild nova not off the top of my head. I recommend looking through #clans though and try and find a good one for you.

[kind olive]

they don't give response from that email as i tried it before regarding bug in pubg

they gave no reply

[next shoal]

@kind olive just be patient with them. If you won, they’ll do what they can as soon as possible.

[snow tundra]

?assisstance

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

[plain bone]

@next shoal see i have two networks

With this i am getting ping 300 to 500

[snow tundra]

?assisstance can i report someone ?

[plain bone]

And with this i am getting 68 to 104 ping

Ot able to understand what is the issue

[next shoal]

@plain bone I’m not sure why that’s going on. That makes no sense at all. It may be that the faster internet has something running on it that is processing data for the game, which slows the speeds for it. I don’t know.

@snow tundra in game? Or on the discord server?

[snow tundra]

on discord @next shoal

there are two annoying people connecting in voice and start racis and curseung

[next shoal]

@snow tundra if you would like to report someone on the discord server, please use #discord in the future, as this channel is meant for in game support only. I will check it out.

@snow tundra in which chat room?

[snow tundra]

10

jemma and rob

they keep saying they hate asian and cursing

[heady valve]

Hy i am older then 16 but i cant use my voice chat

Any Help regarding to this

@tropic ravine

[wispy matrix]

why my game is dropping frames every second?

my internet is perfect and there is no app running in the background

@#9005

@modern gale

[cyan rampart]

How much is your ping?

[stark jewel]

Thank god i managed to get my merit back

😁

[trim prism]

I was placed into two random servers without any of my acknowledgement.

Queued up NA. Looks like I was put into krjp. Wasted an hour in those servers.

[gaunt harness]

@night cloak thnx 😃

[night cloak]

@trim prism
It will never happen if you didn't queued for that server ,if it did feel free to report the issue to the devs via customer care or mail at
[e-mail]

[trim prism]

Never? I did.

I wouldn’t say never. Because it did.

This is the page AFTEr

I didn’t change anything. NA.

[night cloak]

Oh the fact is sometimes if you restart the game it automatically start at N.A server maybe you should check that too if it is never happened then you can report the issue @trim prism

Do we get 999 crates?

@night cloak maybe

[tidal warren]

You will have the ability to get maximum of 999 crates. @night cloak

1 per 150RP

[night dawn]

Now my capacity to wait is over -_- when is the update comingggg

[tidal warren]

Check out the timer in-game. @night dawn

[night dawn]

Where bro

[tidal warren]

I think we have talked about this multiple times. The timer is located in the events section.

[night dawn]

Lemme see

[tidal warren]

The issue with this is that sometimes the timer resets and doesn’t stay true to the update. However, it has not reset for the 0.8 update, so we will have to wait and see. @night dawn

[night dawn]

Well I believe you

I don’t think so that this is the timer for incoming update , but this is just a timer for the rewards

[tidal warren]

It is a timer for the new version. -_-

It is a bit of an Easter egg, this timer was there even for the 0.8 update.

Take it with a grain of salt then, up to you.

@night dawn there are no official news on the date of 0.8.5 update release.

[night dawn]

I said I believe you 😊

[tropic ravine]

@heady valve Hi, are you currently using a wired headset/microphone?

[elder tendon]

@stark jewel were you on 40 merit ?

[stark jewel]

Yup

[elder tendon]

That bugs still not gone for me ;-;

I've won so many match after my account unlocked

@stark jewel how ?

[stark jewel]

Dm bro

[tidal warren]

Hello, please, do not forget to report this via the in-game report button or by sending them an email. @night cloak

[storm flume]

You can contact customer support by sending an e-mail to [e-mail] or via the game settings.

[night cloak]

I have

And Why so hard frame Drops on iPhone 6s ?

Is soo laggy ..

[strange leaf]

My fb is hacked and someone else is using my pubg account too I only the Gmail which was also linked to it I can't recover my fb any solution to unlink the fb?

[tidal warren]

There is no way to unlink a FB account from PUBGM. The only thing for you to do is check out the "security" page within FB I believe, should be in the settings. @strange leaf

https://www.facebook.com/help/203305893040179/

[strange leaf]

I don't have the access to fb :(

[tidal warren]

You don't remember the email?

There is a way to renew forgotten or lost password on FB.

[umbral void]

Why my merits aren't increasing even after i played 2 classic matches

[tidal warren]

Hello, is your merit currently at 40? @umbral void

[umbral void]

Yes

[tidal warren]

That is a well known merit system bug which will hopefully get resolved with the next 0.8.5 update. @umbral void

[umbral void]

Thank god

I wanted to get to conquerer before the season end

Btw when will the update come

[tidal warren]

There is still time, new season starts on the 18th of November.

[umbral void]

Yeah i know

[tidal warren]

No official date has been confirmed; however, there is a timer in game which counts down to the new version.

This timer was there even for the 0.8 update, and it was confirmed to stay true to the release date.

[night cloak]

Little help ?

!

[tidal warren]

But then again, cannot be trusted 100%, could reset.

@night cloak Yes?

[night cloak]

I bought the elite pass of 1800 uc

Today

But still it shows me I haven't got the elite pass

[tidal warren]

So you bought 1800UC, correct? @night cloak

[night cloak]

Yea

[tidal warren]

Is it showing up in transactions? Do you have a receipt?

[night cloak]

Yea I got purchase successful

Paid via Google pay

[frozen cedar]

Can Anyone help me to activate the dyno as joined left bot

[strange leaf]

Did u used 1800 uc to buy elite? Or just u have 1800 uc lol

[night cloak]

But still it say me to purchase elite pass

[tidal warren]

Do you currently have 1800UC?

After buyin UC you have to tap on the option to purchase the Elite Plus RP as well.

[night cloak]

Yea

Did it

No I purchased the elite pass

[tidal warren]

You have to buy UC first, then the RP.

What do you mean by: "No I purchased the elite pass"?

[half remnant]

Yo guys just a friendly reminder that you f up in last update and you guys should fix it

Literally can't play there's so much lag

[lime juniper]

Just to let you know, @half remnant, there are no developers here. So it does not help to complain here. You can send all your complaints to [e-mail].

The upcoming update should fix most of those issues. We apologize for any inconvenience the last update may have caused you, and hope that the situation will improve after this update.

[strange leaf]

@tidal warren bro

Can u send ss here?

It says linked gmail now

Before it also shows fb

[tidal warren]

What is the issue?

So is it fine now?

[strange leaf]

Maybe yes!

[tiny bay]

Hİ

[strange leaf]

If i wanna connect a fb can I? There is no option

[tidal warren]

The goal was to unlink FB (which is not possible), but now it has somehow unlinked itself. 🤔 Probably a ghost, spooky time is coming. 🎃 At least that person will not use your account anymore. @strange leaf

[vocal minnow]

@tiny bay That's gonna come out in the upcoming updates.

[strange leaf]

Yeah

[tidal warren]

There is a social media option, no?

[half remnant]

I did send them email even i know ima gonna get a stupid bot reply and they will just ignore the complaint all together cause they are busy counting money

[tidal warren]

Crying about it here literally does nothing. I get that you're upset, but constant negativity and bitterness does not benefit anyone. @half remnant

[mental anchor]

why does it take 10 minutes to get a duo fpp match

[vocal minnow]

@half remnant All the glitches and bugs will be fixed in update 0.8.5,the devs are trying their best to make the game as good as possible, just appreciate the fact that they have delivered such a good game and there's no point of criticising them.

[mental anchor]

i already send them a email

and i got a stupid reply

[tidal warren]

Once you get higher up in ranks, this is quite a common occurrence. @mental anchor

[vocal minnow]

It might be due to two reasons- It's either that many people are try to play at the same time or there aren't any players that want to play at the moment, as you rank up there's higher competition so less players match up very often.

@mental anchor

[mental anchor]

im crown 3 im not going to wait 10minutes to load a match

[vocal minnow]

You have to wait or try again after some time. @mental anchor

[mental anchor]

or they need to fix the game

[vocal minnow]

The game is undergoing through issues which will be fixed within the upcoming updates.

[red idol]

Hello sir our team participated in PUBG campus championship and Became First in the Match Number R1M 484 with total team kills 19.The point table also showed that we are qualified. After that today I just checked again the point table and found that our team is disqualified.Why our team is disqualified ?

Please check our whole game play once again

MR.Ghost Gaming YouTuber also saw the whole stream and he told that we are not hacker.Watch the stream of MR Ghost Gaming.

We want to know the reason for the disqualify with proof .

Thank You

[tidal warren]

Hello, this is not the appropriate server to share this in. Use the Campus Championship official server. @red idol

We are not in any way, shape or form connected to this event; therefore, contact the correct parties.

[vocal minnow]

We are discord staff we can't help you with this issue, contact the official website for support.

[wide echo]

Can i get acess to be able to see na tournaments

[vocal minnow]

See tournaments? @wide echo

[wide echo]

Yes sir @vocal minnow

[vocal minnow]

Try dming the host. @wide echo

[wide echo]

Who is the host?

Also how do i get access to put an advertising of my clan on clan recruiting as well?

[night cloak]

@wide echo dm any active moderator in required format

[feral spade]

wherever i choose miramar map and start any mode this comes and if i play erangel or sanhok everything is ok but i can't play miramar bcz of this so i need a solution of this pls help

[night cloak]

Network issue

[feral spade]

but why it not come in erangel or sanhok then ;-;

it just comes in miramar no other map

[night cloak]

Did you tried several times?

[feral spade]

yea

more than 7 times i think

[night cloak]

Hmm did you repaired the client?

[feral spade]

diffrent modes i tried

no..

[night cloak]

Then do it and tell me if it works @feral spade

[feral spade]

ok

[dim adder]

How much time does pubg take to reply my mail

[woven atlas]

Depends 24-48 hours sometimes a lot

[night cloak]

@dim adder read #481198147478224896 6.2

[dim adder]

It’s been 4 days

I’m not able to play on my device on 4G

I feel like killing the devs😊

[night cloak]

Did you looked at #481198147478224896 that I shown to you?

[dim adder]

They said that they fixed the bug which prevented ios users to log in through 4G

Yes I did

But they didn’t fix it

What is the “reasonable timespan” @night cloak

[night cloak]

Required time to reply question that what it means I guess @dim adder