#questions
1 messages · Page 192 of 1
Have you tried fixing game client?
@blissful heath how to do it ?
Go to login screen
And fix it from there
Click that repair button icon from login window
It'll reset all your settings too @peak barn
I will try it hopefully it will fix it
Trying that is better than reinstalling the game again
Still the same with this time I'm stuck on loading screen and keep getting this message
Lost again bunch of points
That happens are u playing in asia and sanhok map @peak barn
Yeah hope that will be fixed that is already known issue
It happens alot since yesterday
Oki good to now it's known issues so i will stop playing squad
Yeah now days its happening a lot they working
Yep it's happening a lot with me these days just hoping the next update Gonna fix it :)
You guys should post an announcements about it because i think i lost more then 70 points because of it
Right now remember -37 / -15 / -15 / -1 .. etc 😭
This game gives minus more them plus 😂
😂
@peak barn the bugs will not be posted in announcement channel , if there's a fix for that you'll be notified in #news
Announcements channel is for server updates and events...
Yeah
Hi
Help
@winter wyvern yes
@glad harbori reputeishen 40
?? Reputeishen means
I heve reputeishen 40😐
So my question is why pubg don’t implement tech like gfx in pubg so all can get better gameplay
I am from kirgizstan
And I just saw some guys with glowing guns there guns were glowing and when they shoot amo were different colors it was amazing it’s sad there bullets were crossing walls lol and aims but amazing to watch
@winter wyvern oh sorry i only understand english that may be reason i dont get that above word
It was like a light show
@silk hamlet if thats weird and u 100%think that was hack report
@glad harbor I saying 69fps man so all can have lag free games
Godbay
@glad harbor it’s a hack bro it’s android hack ahaha
Далбаеп
@silk hamlet yeah i know too report then those players
why is help censored?
Mean
@glad harbor already did it’s fine it was funny
@silk hamlet ok when ever hacker hitt that damn report button man i hate hacker
in world chat or any chat besides during gameplay whenever u type help it gets censored
lol
@severe sparrow ok that is something new ask for mod
@severe sparrow ohh i got it
Yeah when u type help it gets ********
yes
Thanks dude i was forgotting that thing i also need to ask mod
Actually in game chat and everywhere i get that * * * * when i type help and many other word that is weird may be thats becoz chat already has !Help voice command
I saw many posts on reddit , but there's no answer for the particular question.. and btw you can use hèlp such special characters , try contacting pubg through customer support..
@glad harbor @severe sparrow
Yeah thanks for info @kind drift
Welcome ! have a nice day
@modern gale no sir l will try this for sure!
Help help help
Hello, how can I help? @worn sundial
Help
Hello, what is the issue? @night cloak
@discodapp
Hello, yes, it should hopefully be fixed with the 0.8.5 update. :3
When The update Official Come?
The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times. On the bright side, the timer has stayed true for the 0.8 update, so we will have to wait and see. @worn sundial
@worn sundial
@safe flame you can suggest about discord in #discord , for game you can contact pubg team through customer support
This SS is from yesterday. So right now it should say 4 days.
Ok thanks
Welcome ! Have a nice day
I have a q
What exactly r those poses that you see some people have, and how do you obtain it?
For example, I've seen ppl in the lobby with their hands behind their back
That is just an automatic pose that the character does. @night cloak
Oh
According to in game match performance after we get is that mod
@tidal warren Thanx
No problem.
I Didn't Notice That Area On Rewards
It has been added with the 0.8 update if I recall correctly, characters do not just stand still anymore, they make random little poses. @night cloak
@worn sundial it is very easy to overlook, could be considered as a tiny little PUGM Easter egg. :p
Bro How Some Player Stands In So Different Poses In Lobby
Like I said, those are automatic poses. @worn sundial
I was thinking that was according to performance in match lol
@tidal warren How I Can Use It
Read up a bit on my convo with Mercer. :3 @worn sundial
@worn sundial it is not up to you to use it, some characters just do it randomly.
It is not part of the emotes.
@tidal warren Thnx For Telling
No problem. 
Is U Probably Sure That Merit Issue Will be fixed on 0.8.5
Because I'm Facing too much problem
No squad Matches.....I misses My Matches With My Friends😭
Yes, I understand you are frustrated since you cannot play with your friends, game can get lonely like that. Just wait a little longer. @worn sundial
Cannot garuntee you but just I personally think the 0.8.5 is for bug issues ,lag and other issues
Ok
@tidal warren Your League In The PUBGM?
Ace Or Conqueror ...U Are Looking A Pro Player...LOL😁
@worn sundial I will DM you, this isn't the place for such topic.
Ok😁
It is mostly for bug fixes and optimisation. Official patch notes are not released as of yet.
Did they update the red dot sign?
Whenever I try to play Miramar map the game always shows internet connection problem while the other maids run fine how to fix the issue (don't tell me to reinstall)
Try to repair the client. @bitter breach
@foggy mesa Yes. The black screen was removed. Now it is clear.
Black screen?
@tidal warren will it reset my settings?
Log out of the game and then tap on the repair button.
They update the red dot setting ?
@foggy mesa I answered you above.
Thats not answer for question tho @cyan rampart
🤦
His question was improperly framed.
Now, if you mean 'Settings' by 'Sign', then yes.
Sensitivity settings can now be individually set for all scopes.
@cyan rampart he meant the reticle
Yeah
That should be coming later @foggy mesa currently thats only for bugs fix and optimization
I mean sight
Your controls and sensitivity will not be reset. @bitter breach
@tidal warrenk.. thanks
@bitter breach That was answered as well. Read properly.
I just tested it out to be 100% sure, they do not reset. @bitter breach
No point arguing over silly stuff. :3
@foggy mesa Still need a better explanation?
Xd
🤦
Well, I will explain again.
The old red dot sight had a black dirty screen on it's magnification. That was removed. Now it is clear but the SCAR-L, for some reason, still uses the old red dot sight.
One moment, I'll drop a screenshot.
For knowing those play test chinese one they are already three step and more 0.10 i guess so stop now that
You didn’t even know “change red dot sight/crosshair”
@chilly sluice ??
They will as the r getting tremendous amount of gmail they will reply a bit late
And in the cave there are some hidding things
@chilly sluice like what
@chilly sluice your device and ram
A8+ 2018 .. 4gb ram
@cyan rampart thats not hes talking
When I use discord while playing pubg, the in game sound volume is tuned down. How to I get it to go up
@smoky bloom Are you using discord on android?
They all know
Guys, please, this is not the place to argue over a red dot sight. Move to #pubg-mobile or #chat
@chilly sluice ok thats strange
iOS
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Mod help about that
@chilly sluice report it to them, if you have already sent them an email wait for their response.
He did
But hes saying he didnt getting g reply i say they will but late as many doing gmailing too
For more info on how long it might take them to respond check out #481198147478224896 6.2. @chilly sluice
I will report in the game .. but I think no one will help -_- just they will say fix your connection 😂
So hows your connection ?
Wait for the 0.8.5 update that one should fix most bugs.
Anyone knows how to do it? In game chat is so inconsistent. That’s why I’m using discord
Join/connect one squad /duo room then ask your friend to join too
I am afraid there is no wait to fix the current voice chat issues. If your mic stops working a restart of the app seems to always fix it. I agree that it is very frustrating. @smoky bloom
What m having problem with pubg vc is i heard like echo coming
But happens sometime tho
ok most important question........are you ever gonna fix headshot bug ?
@tiny hullwhat really happens
I know. But when I’m using discord, the in game sound volume will go down. Is there a way to get it up?
@smoky bloomadjust in audio setting of pubg may be
hitting below nose doesn't registerd as a headshot with any weapon
That doesn’t work
That is not an issue with the game itself but with someone else's mic. Usually their mic picks up noises from their own game due to the output audio being too loud, might cause a nasty echo. @glad harbor
Yahhh
@smoky bloom Yes, that is a well known iOS issue. Are you on iOS?
@tidal warren is the merit system ever going to get fixed wtf ?
Thats the reason i always recommended playing in no background noise environment
Yes I’m on iOS
The problem is that the phone thinks it is in call, that is why it lowers all the system sounds. There is no way to fix this, there is no option to do so on iOS. @smoky bloom
Damn, that’s stupid
@tidal warren please help
I know, it is. -_- I am on iOS as well, very frustrating. @smoky bloom
Thanks
No problem.
Oh i see the android too lowers sound that is not too in priority it gives more priority to calls an other
But ios is strick os
@quaint vector hello, the merit bug should hopefully get fixed with the upcoming update.
Which is ?
The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times. On the bright side, the timer has stayed true for the 0.8 update, so we will have to wait and see.
That is a SS from yesterday, so now the countdown is lower.
@tidal warren my problem plz
To answer your question, there is no way to know certainly what issues are going to get fixed. I personally do not know. @tiny hull
yup
We will have to wait and see.
im sure you also might have experienced that bug.
I usually go after body shots and rarely use a sniper, so no, to be honest I cannot relate, never really noticed it.
@ivory cobalt Report them
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@ivory cobalt reporting will do all work.and there developing new anti cheat mechanism u know but problem is they come up with new way which is sad
well i reported them but i don't feel the cheaters reducing
sad i can't play peacefully
@ivory cobalt Mee too
There are stilll so many cheaters i don't wanna promote cheats here
@ivory cobalt say any one online game that doesn't have cheater. it happens so just chill and let them make their anti cheat good.
Mod type mistake got warned by mee6 rip for me
maybe i'll try other server
@ivory cobalt You play on TGB?
Yeah there r all u can is report more
If I cannot help you with anything else please move to #pubg-mobile or #chat . @ivory cobalt
@tidal warren Thank this helps me lot #emulator-chat
@night cloak by the way can you please change your name to normal characters or ask a mod to set a nick name please
Yeah name is somekind difficult
You have to have at least 3 regular letters in your name. @night cloak
That can be easily found on a keyboard.
@tidal warren9 okay gal can u change it into : iamstarboy
😂
No I would like to ask more questions
Yes?
① What's new in recent beta version ? except Bugs fixes
Optimization not much really knowm
No official change-log has been released. We do not know specifics. @night cloak
② Is there's bug in Clan ranks or something that's new in Clan. Once i opened it my TGB lagged
Yes, there are clan ranks now as well, am not sure if that is a new addition.
No information on merit bug?
@cloud pumice no news.
I think that's resolved
No mine isn't
My friend said
When did he say ?
Recently when he claimed his account after 30days ban
@cloud pumice Please, wait for the 0.8.5 update, that should hopefully fix the merit system.
My friends are able to decrease or increase merit but not me
You are free to take this discussion into the DMs. @cloud pumice @night cloak
Please, this is not the place.
NVM I'm not talking anymore
Please how game was freeze if enemy is ahead in android please fix big issue all people please..
Sorry @tidal warren i was just trying to help others
And you are free to do so, there is no need to have this discussion here tho. :3 @night cloak
Okay I m leavin
Are you saying that your game freezes once you use the "Enemies ahead" call out? @untold wraith
Or u saying game freezes/lags when enemies near? @untold wraith
@kitkat a last question is there's a telegram group for PUBGM EMULATOR PLAYERS
I know that there is a mobile Telegram group, not so sure about emulator. @night cloak
No problem. Gn.
How can i invite my friend to this server?
Ohh ok.
So support straight up lied about the new patch.
@night cloak wdym ?
Email support told me the newest patch fixed the server lag. I just downloaded the patch and played; the server still lags horribly
The global version didn't got an update , then how can you even play !?
If it's about beta go to #495519701049278464
i.e., 0.8.5 in live isn't out yet
That isin beta still not out
When I started up the game, it said it downloaded an update
@night cloak in game download
Yes
16mb patch?
That was for rename card i think
I don’t know, it just said updating and then it was done
@night cloakwhen u got that update ingame
@night cloak did u repair the game or cleared the data of app recently or opened the game after a long time?
can i play beta on emulator? the 8.5 version?
I tried tapping the repair button before but nothing happened
@night cloak game said restart or not after tapping
I tapped it while the game was starting up, nothing happened
There when u tap in repair the game says to restart game that didnt happen
@ivory cobalt nopethat beta cant be played in emulator u can use other emulator to play tho
As per the supporting rules there's no need of helping one person by two if there's something is wrong in the helping or asked for opinion , i'mma go as you helping here , thankyou @glad harbor
ow thank you
Uh, no, nothing happened, the game just continued loading
Lol ok @kind drift
So what you’re telling me is that the patch support is talking about is actually the beta, and that PubG didn’t download anything?
@night cloak yes exactly
Ok, well the beta has been at 1% for the past 30 minutes
hope you got your answer , have a nice day/night
We will get the 0.8.5 as an update in google play or in game update ?
@twilit widget um.. as per previous experience for 0.7.5 update we got it in-game , so it may get update in-game this time too
@kind drift did u know when ?
@twilit widget in game timing it shows 4 days , but for previous updates it isn't on time , probably within a week
We expect the Next update to Fix the Heavy Lag on FPP mode
0.5 update was far more superior of all the update so far
@gleaming abyss agreed
Hope the admins or any other Stuffs could help reach this message
@night cloak they're staff in here only ( and try their best to help you ) , if you want to report any bugs contact pubg team via email support
@kind drift ok
@night cloak PUBGMOBILE_CS@tencentgames.com
Any news on when the bug fix update will come ?
no announcement yet it will be out in a week
@blissful heath same for the merit bug ?
And same for the ios LTE bug?
@blissful heath it's not team kill but aftereffects of 30 days gfx tool ban....
Yeah the merit remains at 40 or smth I guess
It's annoying and sad ;-;
i didnt get banned for using gfx
it's your luck
If i play solo vs squad can i get the title sharpshooter ?
@tidal warren Thanks ❤
Whats new in pubg mobile 0.8.5 version ?
performance and bug fix
Anyone got 16 mb update?
yep
why doesn't global version support chinese region.
people from china can't play the game even with the vpn.
chinese version have almost 90% bots.
The Global version is available in China as well. @latent ledge
If you have any suggestions or issues, please write the customer service.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@tidal warren it is available but when you start the game after checking the update it shows error code: restricted area
Oh really. 🤔 Interesting. Is this something new that they added?
My opinion on this is that they probably do not want the servers to get overloaded, that is why they would want players located in China to play the Chinese version.
Again, feel free to contact the customer support. I do not really know much about this.
Noone has brought this up before.
@tidal warren i know they have chinese versions too but the thing is both versions have 90% bots which is not fair at all.
Although i contacted the support let's see what happens.
The thing is there are some VPN through which user can play but ping is like 968ms but without vpn it is like 36ms(in chinese version)
Also game is working well in hongkong🤔
can i get 2 people to help me with something
dm me if you wanna help, its to join my room so then i can fix my merit
@latent ledge @swift turtle this is support take this to #pubg-mobile or #chat
yeah i need help...
Hello I have a Question
@swift turtle that is not a support related question take it to #chat or #pubg-mobile
I’m on free elite level 26 if I buy elite pass then can I do my week 2/3 missions?
Well, so many things could be said on this topic. It might seem like a good idea to have just one version available to the whole world without any restrictions, but then again there could be so many technical issues, the servers could be constantly busy which would make everyone unhappy. To me it makes sense to have 2 versions. @latent ledge
@tidal warren 3 versions you forgot Timi
@night cloak They told me to come back here
@grizzled lark I’m on free elite level 26 if I buy elite pass then can I do my week 2/3 missions?
@swift turtle do not ask here please. What you are doing is exploiting a bug which is against the rules.
It is, you instantly go from 40 to 80 merit.
You got to 40 merit after being banned for a month. The merit bug is a well known issue.
yeah and im trying to fix it so how is that abusing a bug
We do not recommend getting your merit unfairly back by exploiting a bug.
if i have a bug?
Normally, you would be at 40 merit, you are tryin to unfairly gain merit back.
Wait for the devs to fix it.
Do as you wish, just don't ask for it here, that is all I am tryin to say. @swift turtle
ok
@dense otter Hello, if you buy RP now, you will be able to do the missions from past weeks.
They are not locked in any way, if that is what you were thinking, the past missions will still be available.
@tidal warren thanks
No problem
@quick sonnet is ear raping in the vc channel
@narrow hearth Thnx for the info.
He has left the server. I will stay in the squad room to make sure he does not come back.
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
You can add players by asking them for their in-game username, or by using the quick team feature.
@lolol#3718 tf
this is support channel
stop spamming everywhere
when will we get dedicated servers that aren’t halfway across the continent
If I recall correctly you live in the UK, the closest server to you is in Germany. Germany isn't halfway across the continent from the UK. @queen relic
You could try emailing the customer support to get more info on this.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
Please, block him. He has been punished already. Next time, take these matters into #discord please. @night cloak
Please avoid going off-topic. You can have unrelated conversations in #chat.
Move to another channel.
@night cloak @queen relic stop talking in this chat unless you have a game related question
If you recieved a legendary-grade item from royale pass, does it give another clan members perks?
@next bronze Usually it should give others perks, but then again it really depends on what kind of an item it is.
The pan skin and the panda mask are both legendary items, so as you can see, it is possible that legendary grade items provide perks.
Where do I report if I get killed by a teammate for loot
i get "internet error" upon loading up the game on the first time
never used to happen, what is this
@tawny shoal you can report the player for "griefing". You can either report him after you die via the report button or go onto his profile and report him from there.
@silk briar I have encountered this as well, usually just taping on "retry" makes the game load fine.
I just wanted to get that into notice by double reporting .....lol
You should also get a system message informing you of the person's merit deduction. @tawny shoal
I haven't got yet
You will sooner or later.
Hey have you notice unusual lag lately ?
I got knocked by an enemy and then my teammate fraggee
Fragged me*
Will he lose
?
Yes, if they did damage to you, and you also reported them, they will lose points. @tawny shoal
You still awake
Yes
Ive come to a fix, to the issue i had... the bug that i got (server time out bug) doesn’t seem to affect me when I switched servers... previously I played EU and now i play NA
Its not really a perma fix.... just for the time being... eu servers are bugged i guess
The other day I got a chicken dinner with 85 rating points, but these points never went towards this season's solo rating, for whatever reason the rating points look like they were reset to 1200 for that game, and I have not received those points as of yet. I opened an ingame ticket and was told 'it was being looked into' is this a known issue that is being worked on? Or is there a way to receive those 85 rating points towards my solo rating for this season. See attached photos above. Thank you
@ruby ocean Try to repair the client. Log out of your account and then tap on the "repair" button.
Do not worry, this will not reset your sensitivity or any customization settings.
@quick mica Hello! The reason why 85 points did not go towards your NA solo rating is because you played that game on EU. I checked your profile, and it all seems to match up. As you can see in the pictures your EU TPP Solo rank is at 1285 currently. The kills match up as well.
The points cannot be added to your NA rank.
.
Why did the devs start doing 0.0.X updates now?
No i mean, they do beta testing like as if it was a major update
@grim sail but they were, 0.7.5 was for beta testing stability with the introduction of season 3 merch and RP
0.8.5 is for beta testing the numerous optimisation and bug fixes that people have been complaining about a lot, and yeah I'm surprised that there is a beta version for it as there's already a timer countdown in game for this update (ends on friday which means we should be getting the update by Saturday)
When is the next season?
I don’t think grass does this
@lean oar after November 18th
Look in the top right corner
@silver wing yes it's a known visual bug, report it in game whenever you see it please
They were teaming up
@buoyant storm when you die by teaming, report them and in the text box write "teaming"
Though these screenshots aren't proof for us right now I only see one person
How do I adjust health bar above home bar on iPhone X?
@buoyant storm oh lmao sorry I see it now
Yeah good I hope you reported them
@wind frost health bar cannot be moved right now, sorry :/
The game just kicked me out of the match and then I couldn't get in. After that, the game starts downloading something and I am dead in the match.
@night cloak you need 50k bp and the name or info shouldn't contain any spaces or special characters...
@crude tide Can you elaborate?
@crude tide maybe that because of your network connection , dud you check that your connection is stable?..
@kind drift So what happened was that I was playing a match on sanhok. Last circles, suddenly my connection times out in game and it kicked me out. I restart like 3 times but nothing happened. Restarted the 4th time and it started downloading something which was 26mbs
My connection was stable.
That happened 1st time or is it from before!?
What's your usual ping?
@crude tide after you downloaded that update (it basically redownloaded the 0.8.1 update btw) did you need to log in the game or it auto logged you in?
Has anybody had a problem to where they can't reinstall the game?
Everytime I try to reinstall it crashes and resets my phone
Which bums me out because I bought the battle pass and haven't even been able to play
@twin marlin which device do u use ? May I know
@vital sluice Google pixel it's worked until the new update I think
@tardy brook It auto logged me in.
@kind drift It has happened before, but not the downloading
Are any admins free?
Yes? @warm sequoia
I need perms to type in clan recruitment
Dm me your clan recruitment post mate
Ok wait lemme type it out
Not here dm me
Ok
@warm sequoia and do check your dms
@fathom sparrow merit system is currently bugged it will be fixed soon!
Please have some patient!
@fathom sparrow currently devs are trying to fix merit issue till then we have to wait !
Its been like this for like 2 weeks, that shows after i clicked "check pwk status" in basic information. No emails or anything. Anything else im missing?
@lofty creek merit system is not fixed yet!
@exotic orbit Many participants are complaining about this. You can reach out to the authorities via E-Mail. The E-Mail ID is PUBGMOBILE_ESPORT@tencentgames.com
Alright, thanks
@night cloak yes (Low, medium,High) everything
If you found any bug please feel free to report them using in game report button or mail tencent at
PUBGMOBILE_CS@tencentgames.com
@fossil thorn
@night cloak ok thanks
My pleasure!
@lofty creek my merit fixed through support
My pubg emulator said download is 100%
But then the download started again
What should I do?
It's looping
There is a visual bug where it initiates once. It'll happen two times.
Change language to Chinese and install it from the internal app store @ornate marten
It's not looping.
It shows 100% as if it was completely downloaded in a second but it'll start all over again.
100% and starting from 0 again is looping it will happen again and again
Why is everyone in my squad facing sudden ping drop and almost. Same ping(even when we live different locations)?
How much time does it take for pubg emulator to install once the download is 100%?
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
The installation time varies according to your hardware, @ornate marten. Typically, it shouldn't take very long.
Can you get flare guns in custom room?
New Uzi skin not in armory
@next bronze yes
@haughty cypress but people use symbols still how ??
Download custom keyboards from the internet @foggy halo
@autumn topaz @fiery echo
Ping is according to which server is close to your region!If you are away from the server then you may receive high ping and there are also some optimization issues in this update so servers take some time to react
And when is pubg gonna add in the bathrooms in houses
😶 we don't know much about the upcoming updates info ,If u want to suggest something use those mail @next bronze
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@haughty cypress i did it somehow
Does higher graphics settings demand more internet speed?
@night cloak no but your phone power
Ok
I know a fix for the people who's merit is stuck at 40 and not increasing
Can I share here?
How did they get their merit at 40?
That method is not supported by the developers, @willow finch. Please refrain from sharing such information here.
Anyway, i have an issue with the latest update. Basically, when i entered a game, it supposed to load normally and spawn me to matchmaking area. On the v0.7 the game runs normally without this bug. But after v0.8, it seems that the game have some bug which is it kicking me back to main menu and a massage box that says "Enter match again?". I've contacted the customer support and they said that i need to be at least have 4GB free storage and faster internet. I've checked my phone storage and internet speed, and it seems that i have about 6GB or free space and 9Mbps of download speed internet and 11 Mbps of upload speed internet, i tried a method where i have to low my graphics setting to lower settings. But, the problems keeps happening. My phone have about 3GB of ram with Octa-core 1.4Ghz with Android v7.1.2 Nouget. Can anyone tell me the other way to fix this?
There
Have you tried playing on different servers, @desert barn?
@lime juniper yea, but the problem keeps happening
This is a known issue and the developers are working on optimizing it. The upcoming update which focuses on bug fixes and better optimization should solve these issues.
Are they gonna fix the issue that take a delayed loading bug
Means, usually i play arcade when I'm waiting for my friends to online, but when the loading for arcade match, i don't start from matchmaking area but i start from the plane
@lime juniper OK.
Since you said 'that method' I'll assume it's known. Just trying to help, I've seen a lot of guys post that question here
Sometimes it is not necessary with long matchmaking time, but if this is an issue, the developers will correct it, @desert barn.
We are aware of it, yes, @willow finch. It is good that you want to help, but this method is not supported.
@night cloak please, do not advertise any links.
How can I go ace league to conquer league and what is server ranking
my emulator is not working
my game is downloaded and it is not
installing
please jelp
i am a level 99 on pubg
and it is every time is pausing
Hello, the ace league is 4200 points for all servers. You gain the conqueror rank once you get top 500 in that particular mode and server. @lusty bluff
What device are you on? @remote scaffold
on my gaming pc
Oh, does the installation get stuck at 98%?
Could you explain in a little bit more detail?
Oh, so the TGB emulator is downloaded but there is no option to play PUBGM, correct?
There should be an option to click on "play".
Are you on Windows 7 by any chance?
@remote scaffold The blue option is not showing up?
yes this option
I have seen this issue before, but we were unable to fix it.
so what can i do now
I also had this issue my download got stuck at 72 % and then it just restarted downloading
my stuck at 100%
Last time, the person had to download a different emulator because the option to play would not come up.
Have you tried to reinstall?
I did but same stuck at 43%
@remote scaffold have you tried to reinstall the TGB?
no
Do that.
No, I am too lazy to look it up.
Match at 6 pm or 4?
What are you talking about? @shell dome
Are you talking about the Campus Championship?
If so, then please, use their official discord server to ask questions. Nobody can help you here, we are not in any way, shape or form connected to the tournament. @shell dome
yes
So it is installing, not downloading ?
Official tournament? What do you mean. @remote scaffold
Yes, there will be one on the 5th of October. Check #481199269500682261 if you are interested in participating in tournaments. @remote scaffold
There are many tournaments to choose from, so just browse through the channel and pick one you like.
Hii
Please avoid going off-topic. You can have unrelated conversations in #chat.
please tell how to join
Hello, no need to tag an admin, how may I help you? @fading stag
Can I use gfx tool ? Or it lead to ban !!
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@remote scaffoldyou can join nsfw tournament
Please avoid going off-topic. You can have unrelated conversations in #chat.
The page itself will give you all the necessary info. @remote scaffold
It literally gives you all the necessary info. No need to ask for every little detail. @remote scaffold
ok
@remote scaffold I can try to help.
On what stage is it frozen?
Hey guys every time i get into a fight, i always lag like crazy and it only happened in this update
Have you tried to repair the client? @night cloak
Also, do not forget to report this via the in-game report button.
It only happens this update
I completed the Weapon Master achievement at platinum 3 got a kill with the Uzi,sawed off shotgun, multiple Ar kills, a Grenade kill and a M24 kill and the final kill with a UAZ and still didn’t get it?
Last update everything was fine
Hopefully it will get fixed with the upcoming 0.8.5 update. @night cloak
Hope that too
@azure grove if you think that there has been a mistaken made, and that you should get the title, contact the customer service.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
Also, have you knocked all of the enemies?
I killed them with he weapons while they were knocked
But I didn’t knock all the players with the weapon I killed them with
I think that perhaps you have to knock them with the weapons as well. I have tried to achieve this way back when and did not get the achievement. Till this day, I think it is because I did not knock them with the weapons.
Iv seen the knock with one gun, kill with another work before that’s why I did this method I’ll e-mail the see what happens thanks for the help
No problem. 
When the server issue will be fixed??
Hopefully, it will get fixed with the upcoming 0.8.5 update. @open oracle
@tidal warren let's see,or any expected date for the update?
The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times. On the bright side, the timer has stayed true for the 0.8 update, so we will have to wait and see.
Played on Asia Server but my KRJP score increased.. Any explanation?
Are you sure you selected Asia?
Could you SS the game that increased your KRJP rating? Should be in results.
Ss here?
Yes.
wait
As u could see here
The last one was the score
And as u could see the first ss My "Asia" score was 2634 but the KRJP server i have only 1321
That is because you must have selected KRJP. There is no other explanation.
Check on the second ss which u could see the Asia Score sayed 2634 but the KRJP Score Increased by 36
Not necessarily you, was selected by the team leader.
If you’re convinced it was Asia, feel free to contact customer support. However, I strongly doubt they will acknowledge the rank points and add them to your Asian server rank.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@tidal warren thanks for support
No problem.
@quasi wren emu also can i think
I saw one mod remove emu players 😢
@quasi wren mhmm contact them
Hello, yes, emu players are allowed in #matches matches. However, it depends on the custom room owner. Some do not allow emu players, we have no power over this, it is strictly up to them. I do not understand what you mean by: "I saw one mod remove emu players" since we are not the ones organizing custom games. Custom games are created by regular players. @quasi wren
Not actually a mod. He is an admin and the custom room was created by him. Anyway thanks for the info. 👍
@quasi wren he most likely wasn't allowing emu players because emulators provide unfair advantages against finger and claw players
@night cloak Yeah. But I really hope there would be separate custom games channel for players using emulator. It's annoying to get kicked out since it doesn't mention whether they are allowed in each room description. 😦
What was the new 16 mb update???
The update actually crashed my game when I was in mid match.
@quasi wren please, write this into #discord so that other mods and admins can notice.
Any news about the merit issue??
Sure I will. @tidal warren
@drowsy arrow was not specified what the patch was for. Probably a bug fix.
I was in top 3 too. It just gave me connection error. And I had to switch to data for the to come back. I lost in game audio after that. And once my match was over. I was not able to start the game. For 5 mins
Once the game started the update came.
@bronze lodge no news sadly. Hopefully, it will come with the 0.8.5 update.
😖
I hope no one had experienced this during mid match tho.
@bronze lodge I know, it is super frustrating.
Does matches in custom room help in achievements?
Hello, no, custom matches do not count. @night cloak
Ok. Thnx @tidal warren
How 2x XP and 2x Gold coupn count? By playing time or normal time?
I mean it only count when we online or not?
Hello, once you equip a BP or an XP card a timer shows up, you can see it in the main lobby right underneath the profile and the BP currency. The timer does not count down only when the user is online. @strong ore
I got like 20 of them, so i can use it all, and it doesn't count when i'm offline right?
The timer is still active even if you are not on.
It still counts down even if you are not playing.
It says it in the details of the card, for how long the bonus will be active.
Oh so it was better to calculate how long i'm gonna play before use it?
It is better to equip it before you start your gaming session, yes.
Just so that it does not go to waste.
Oh okay thanks dude @tidal warren
No problem.
@tidal warren game is too lagy
@tidal warren can I use graphic tool of XDA developers?
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
@sand ridge hello, what device are you using?
@pseudo horizonstop
stop @pseudo horizon
@pseudo horizonhes not scared I think so
@tidal warrenplss answer
It could be due to poor optimization. Make sure your graphics are set to low as well if your device is struggling to run the game. @sand ridge
Hopefully, those issues will get fixed with the next update.
@tidal warren my graphics are set to low and it is fully optimised
Like I said, it is either your device or the game not being optimized enough for your device.
have you tried repairing the client? @sand ridge
@tidal warrenwhat is client and how can I repair?
Okay I will try it now thanks for support✌ ✌ @tidal warren
No problem.
Plzz help I can't login in game
Pls fix enter match again problem😣
May be wait for update they gonna fix but dunno its happening more nowdays
Plzzz help plzzz
That bad
@pale surge so what it says
I can't login in game plzz help
Can u provide screenshot
Wait
You try repair options?
Yeah
@quartz tide yes
Re downloaded game again from playstore?
Sometime appen when server are down
I am also face this problem I re downloaded and fixed my issue I hope it's work you allso
my pubg mobile on tencent gaming Buddy is showing that I should update my graphics driver and I did it and still it is showing the same
Pls help
@quartz tide Thanks
@pale surge worked?
What your rank?
Platinum 4
Now what should I do
It's not a joke to kill with 6 weapon
Yeah I also trying
But I completed it😠😠😠
Hello, if you feel like the title was unjustly not given to you, please contact the customer support. @wary needle
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@tidal warren thx for coming
Feel free to use the in-game report button as well.
Ohh thankyou
No problem, good luck. 🍀
Goodluck
Is the beta works now
They will reply right??
?
Because last time I had complained about something but they didn't reply
Yes, it sometimes takes them a while the time varies. For more info on how long it might take them, check out #481198147478224896 6.3. @wary needle
Allow free players to purchase Gun Skins from REDEEM section!at least Rugged Orange Skins
@terse anvil Hello, yes it does, go to #481208797352951851 and download it. For future reference, this channel is meant for live version support, not beta. For beta related topics use #495519456857030663 and #495519701049278464.
I hope they will reply
I hope so too.
@neat lotus hello, if you would like your suggestion to be heard, feel free to send the customer support an email.
@tidal warren ok thanks
No problem.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
The above mentioned address. @neat lotus
I m having high ping of 300 above on emulator my wifi is ok what to do?
@native estuary Asia server? I'm getting the same ping rn
Yes
@native estuary sorry for being a little personal here but are you an Indian resident?
Yes np
What WiFi ISP are you using? Is it Airtel?
No its a local wifi service provider
Hmm ok then it's likely an issue from their end, I was getting the same ping too sometime ago and I contacted Airtel and they told me that they were having a server overload
It's possible you could be having the same issue, I assume you've already restarted your router
Yeah it works fine otherwise, since you don't care about ping in other services like web browsing and watching videos
Lets talk on pm
This happened to my game when i turn on Anti-Aliasing.
@tidal warren thank you for your response and looking into that. I wonder how that happened I had never changed my game off na to EU, and all subsequent games were played in na. Wired. O well
Must have been accidental.
@pale surge make sure you have a steady connection. Also, try switching in between connections, WiFi to cellular if you can.
Any Support needed!
I'm havin ping issue, although my network is strong but Still I'm getting 300+ ping and sometimes it spikes to 968. It makes game unplayable
@granite geyser there are some optimisation issues in the game , and hopefully they'll be fixed with the next update probably , have patience
Staff here can't give you any type of in-game rewards , so stop asking , buy with your own money
And no cussing please
Please avoid going off-topic. You can have unrelated conversations in #chat.
Enough.
Take this talk elsewhere.
Please avoid going off-topic. You can have unrelated conversations in #chat.
Off topic messages will get deleted.
Pubg
Can I help you in any way? @midnight rose
If not, move to a different channel.
If you do not stop being disruptive, you will be punished accordingly. This is your last chance.
There is not a way to directly contact them.
You can send this suggestion to customer support. @night cloak
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
Use the email above.
Thanks for the help all of u
@ocean tree go to #481198147478224896 and read 7.2 point
@kind drift Thanks dude
Welcome ! Have a nice day
@tidal warren my network is good
Have you tried the repair option?
Hello @night cloak said he will “IP dox me” and find my ip. #481428303031566337
Sorry I meant #481426158601371654
how to find someone linked account using ign
Please avoid going off-topic. You can have unrelated conversations in #chat.
my question?
I am not sure I understand the question.
@tidal warren i know someone ign
can i find his fb account which is linked to it
@night cloak move to a different channel!
I know
@night cloak ask your question first , please
I tried
Was getying there lol
Ok so how come im seeing players ingame shooting me in a wall
Is it a bug or hack
i was not in a match and using vpn and parralel space while training and got banned?
just 5 min ao
@half niche using a third party app such as parallel space gets u banned , and it's done to many users..
@night cloak the hackers in 0.8.0 are reduced hugely , probably that's a bug , or maybe you lagged at the time and you got shot
@half niche how many days did you got banned?
Then we can do nothing , probably contact customer support through email , maybe you won't get unbanned , just give it a try
PUBGMOBILE_CS@tencentgames.com
ok
3500 days?
@desert barn please don't chat here unless you have a bug/game related question, take that into dms, #chat or #pubg-mobile
Do the developer Know about this bug
In Miramar after jumping out of the parachute the game crashes like 1 in 2 game
And after that if u press the enter match again it again crashes
Hi
support i have sent a mail to pubg see it:- my id is PGFgaming i was banned 5 min ago for nothing. i was using an vpn and just started traning after some 3 min i got a message of ban and i got log out and a message came " u have been banned for 10 years" i did file claim nothing happened. I talked in discord in official pubg channel they said to send an email.
U can check me profile my win and loss ratio is very bad and kills are very less and i am in just plat. 4 and check the recent results all bad except some top 10 reached. I dont hack plz give my account i beg plz . I have worked hard to earn those skins and achievement dont do that . U can keep me under observations so no problem but plz unban me . 😦
I am starting a youtube channel so how I sand my video in this discrod
@half niche RIP
I also gat band for 30days
@half niche VPN is not recommended since it changes your IP address; therefore, can be detected as cheating.
And I also sand email but 😡 noting happen
Please refer to FAQ 6.2 in #481198147478224896 for further information, @empty latch. Remember to read through this channel before asking questions in the support channels.
@tidal warrenI am starting a youtube channel so how I sand my video in this discrod
Check #481198147478224896 7.2 if you are interested in becoming a Content Creator. @empty latch
Tall me please
Please refer to FAQ 7.2 in #481198147478224896 for further information, @empty latch. Remember to read through this channel before asking questions in the support channels.
In Miramar after jumping out of the parachute the game crashes like 1 in 2 game And after that if u press the enter match again it again crashes @tidal warren
Only in Miramar
Visual glitch
How can I download the PUBG emulator?
how to join crew using its name without being invited?
can I get the actual link?
@plain bone that is a visual glitch. Please, repair your client.
@twin oyster you cannot, you have to be invited to get into some clans.
@tidal warren not clan
i mean crew
@tidal warren How can I get the Emulator?
Same applies for crew. You have to be invited. @twin oyster
@night cloak google, TGB emulator, and download it.
Contact the customer support, we do not handle bans. @half niche
@night cloak after that install it.
Should be obvious enough.
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
i have snet
I mean how do I get the game to run on it?
sent the email
I completed weapon mater but I didn't get it
Check #481198147478224896 6.2 on how long the customer service takes to reply. @half niche
@distant wolf are you in Platinum tier?
@tidal warren thnx for the help bro
@night cloak once you download the TGB, the emulator itself will initiate the installation of PUBGM.
@tidal warren yes platinum 3
Are you sure you played on the correct server? @distant wolf
sorry to bother, but could you give me the link to download? keep on getting empty ones
I would really appreciate it, thanks
Also, have you knocked the players with that particular weapon? I have tried to get this title around a month ago, completed all the kills and did not get it. Till this day I still believe it is because I did not knock them as well.


