#questions

1 messages · Page 191 of 1

magic plaza
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And now this

tidal warren
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Moto G5 plus seems to have a lot of issues with this game, not even the gyroscope works.

magic plaza
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Yeah

tidal warren
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Have you tried uninstalling the game? @magic plaza

magic plaza
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Not yet but i can

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Let me try that

tidal warren
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Uninstall it.

magic plaza
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Okay

twilit widget
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Do i need to delete the live version and instaln the beta version ?

tidal warren
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You are downloading it from the official source, correct? @magic plaza

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@twilit widget no, there is no need to.

magic plaza
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@tidal warren yes sir

tidal warren
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@twilit widget

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And always check pinned messages.

magic plaza
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Thankyou I'll update you on my issue later

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Thanks for your help

tidal warren
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Yes, please let me know. @magic plaza

night cloak
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That wait time. I'll won't play solo now. Would push duo instead. Thought of letting you know. @tidal warren

strong hull
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@night cloak nice waiting time LOL

night cloak
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@strong hull Ikr. I'm kinda disappointed but I understand the issue at the same time, so F it, i'll play duo. lol

late ocean
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Im having trouble with the lvl 2 mission progress, it says go through tutorial 1 time but its not working?

haughty cypress
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Hah.

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Click on go

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@late ocean

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Then it'll bring you to the tutorial screen

late ocean
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I did

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I got it now i stayed on each screen for 4 seconds

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:/

tidal warren
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It works just fine. You gotta actually go through the tutorial to get the achievement.

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Alright. @late ocean

queen relic
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@night cloak duh if you’re going to play high rank matches in fpp and pick only one map ur going to have long waiting times most of the people who play this game can’t be bothered to click off tpp squads it’s just like call of duty’s team deathmatch 😑

blissful lion
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???

queen relic
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what

wispy chasm
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While playing if the game the game is closed for 1 sec than I have to restart it so what is the reason behind it I changed battery saver settings then also I am experiencing this problem

worn pivot
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they reset all my score and rank and gave me negative kd

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wtf

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just an hour ago, i was ss rank in squad and solo and they changed it to B and gave negative kd

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help

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@night cloak

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@grizzled lark

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@open hound

night cloak
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Hey.

worn pivot
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help me pls

night cloak
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@worn pivot When did it happen?

worn pivot
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right now

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after i restart game

night cloak
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Can you show result screenshot of your recent matches?

worn pivot
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yes

night cloak
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Please do.

worn pivot
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My game is closed rn, it takes time to load so ill tell you

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two S matches

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1 SSS

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and 2 Ss+

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and i had played over 54 rounds,

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shows only 2

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and no wins

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@night cloak

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they ruined my kd and grade

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reduced my rank too.

queen relic
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who is ‘they’ exactly

worn pivot
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tencent

tidal warren
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Write customer service, we cannot help you here. @worn pivot

storm flumeBOT
night cloak
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My Friend also want to join this and how will I do ?

worn pivot
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nubs id rather quit the game

cyan rampart
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!serverinvite

half yewBOT
cyan rampart
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@night cloak Here, send him this invite link.
Also, restrict such questions to #discord.

tidal warren
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If I cannot help you any further please move to a different channel. @worn pivot

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.

grizzled field
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Hey

queen relic
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Hey

kind drift
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@queen relic @grizzled field hey you need any help?

queen relic
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no i was wondering if crza needed help x)

rocky timber
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What does the green crate coupon scrap reward from the event do?

glad harbor
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Is there green crate coupon too i didnt see that gonna see

rocky timber
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Yea its so weird

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I need help on this

tidal warren
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Could you send an SS of the scrap? @rocky timber

eternal trail
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i need support for my youtube channel... i do pubg live streams on my channel

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pubg gaming pro

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can i get a little support?

rocky timber
tidal warren
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If you are interested in becoming a Content Creator in this server please read #481198147478224896 7.2 @eternal trail

rocky timber
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@tidal warren that greenish thingy

glad harbor
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@rocky timber thats grey i guess

rocky timber
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Yea grey lol

glad harbor
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Haha u make confuse

rocky timber
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Wuts that

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Grey coupon scrap for

tidal warren
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No advertising!

glad harbor
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See in shop there is i guess u need to collect 10 scrap then u can open one cratw

next bronze
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@rocky timber u get 10 of them and combine em to get a PUBG crate coupon

rocky timber
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Ohhhh

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Pubg crate

glad harbor
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@eternal trail ads is not allowed

tidal warren
rocky timber
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I thought it was a random of premiums and all that

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Thx btw

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Yea

tidal warren
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It’s that Crate. ^^^

glad harbor
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Thats there collect 10 u can combine and get from there

tidal warren
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No problem. @rocky timber

rocky timber
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For the first time they giving benefits frm pubg crate

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Wow

glad harbor
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Yep ☺️

next bronze
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@rocky timber well there are other events such as the one where u need to spend UC and get stuff. If you do spend 200 UC u get 2 pubg crate coupons

waxen tide
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@tidal warren is that screenshot from your account?

next bronze
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Most likely :/

bronze lodge
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Does anyone has direct contact with a dev?

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😩

glad harbor
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But why?

bronze lodge
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My merit is not increasing

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Its been a week

glad harbor
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@bronze lodge that problem will be solved in next update i guess

bronze lodge
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Does u know when is the next update?

glad harbor
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0.8.5 should be coming soon 5days left i guess too

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There is beta going on

bronze lodge
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Ohh..hope it comes soon

glad harbor
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See the events tab in game there says NewVersion time :

bronze lodge
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Cause i cant complete the simplest of RP missions

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Because of this

glad harbor
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Ya many having this probelm

viscid crane
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Why not install a special server with players pubg MOBILE pc because they are stronger than who uses only mobile

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I am playing through a mobile phone and have played with me a PC a lot

queen relic
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god i can’t wait to get a “plat” role and be able to global emote these brainlets

night cloak
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@queen relic wait time for random is even more. Idk why tho but I tried it.

tidal warren
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@queen relic gold role does not give you the ability to use global emotes.

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Also, please next time share this info in a different channel.

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.

viscid crane
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@tidal warrenI am playing through a mobile phone and have played with me a PC a lot

cyan rampart
surreal mica
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We need a major bug,lag fix update

tidal warren
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Have you played the 0.8.5 beta? @surreal mica

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Play it for yourself, it is super smooth.

surreal mica
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@tidal warren Oh Really, I have not tried yet

tidal warren
surreal mica
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When it will be coming

halcyon violet
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Merit fixed?

wispy chasm
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While playing if the game the game is closed for 1 sec than I have to restart it so what is the reason behind it I changed battery saver settings then also I am experiencing this problem

night cloak
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@halcyon violet not yet regarding information will be posted in #news

halcyon violet
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Thank you

night cloak
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You're welcome!

wispy chasm
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Ok

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Thanks

night cloak
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You're welcome!👍

tidal warren
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Please, contact the customer service to ask them about the new weapons. @compact grotto

storm flumeBOT
compact grotto
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I had a question it might be that there are Turkish weapons also coming on Pubg Mobile have already reported several times but had not returned response it names:
Bora-12 , MPT-76 , CANİK TP9SF

tidal warren
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Like I said, nobody here can help you. Contact the customer service.

compact grotto
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Where can I find this service?

tidal warren
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Send them an email.

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Or use the in-game customer service.

forest gate
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my friend keeps getting “server timed out” randomly mid game and has to restart the app to join back in

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what is the solution to this?

compact grotto
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I've already sent mail a few times but they don't answer

forest gate
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i have never personally faced this issue.

tidal warren
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Hello, tell your friend to make sure their internet connection is steady.

forest gate
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apparently it’s very stable

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they play other games like overwatch on pc with no issues

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and pubg pc

tidal warren
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Does he play pubgm on an emulator? @forest gate

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There are many factors to consider, this could have something to do with poor optimization.

compact grotto
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I've already sent mail a few times but they don't answer @tidal warren

tidal warren
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Tell him to repair the client. @forest gate

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@compact grotto I do not know the answer to your question.

glad harbor
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@compact grotto they will but they get in huge number thats why their reply is late nowdays and they working in fixing issues too

visual elm
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This game is so broken

tidal warren
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Why so? @visual elm

compact grotto
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Then they have to strengthen their team so that they keep more customers busy. I'm very curious how Pubg Mobile Version 1.0.0 will be with 5GB storage certainly this is too much man I have but 16 gb memory I'm not going to get new smartphone hear

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@tidal warren @glad harbor

visual elm
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I was crown with 5 and then it kicked me out 2 times

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Lost so much points

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Got teamkiiled

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Due to afk

tidal warren
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@compact grotto Please, move this talk into the DMs or to a different channel. I cannot help you any further.

visual elm
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But it kicked me

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Smh

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@open hound I want my points back

tidal warren
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The 0.8.5 update, which mainly focuses on fixing bugs and glitches, should come around the 5th of October, there’s a timer in game. @visual elm

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Now, crying about it here is pointless. Nobody will give you your points back, I'm sorry.

visual elm
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SMH

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6 hours for nothing

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Wasted 6 hours

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To lose it all in

tidal warren
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Now, if you do not have any other support related questions please move to a different channel. @visual elm

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.

visual elm
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K

tidal warren
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Feel free to email them. @visual elm

storm flumeBOT
glad harbor
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Why people dont understand did u ever know this is the first game to have that kind of graphics and almost same as pc one there will be bugs and other they working all time to make game better. And it will be really hard for making every device supported but almost pubg g supports 500 + i guesa .topic ia out i guess

night cloak
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How to put up tags in The Username? For Eg - NSD|Whatsoever

tidal warren
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You would like to change your in-game name? @night cloak

night cloak
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Yes

tidal warren
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Use the rename card. However, keep in mind that special characters are not available.

night cloak
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i kinda want to put the username like this NSD|Whatsoever

glad harbor
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U should hav one in inventory

night cloak
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doesnt work at all

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wasted 2 rename

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coupin

glad harbor
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@night cloak does it says username already taken i kindda dont know about that much tho

night cloak
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nope . The space i leave joins together

glad harbor
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Oh yeah space not allowed i guess

night cloak
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'Use the rename card. However, keep in mind that special characters are not available.' @tidal warren im aware of it

tidal warren
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That is because "|" could be one of the unsupported characters.

night cloak
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im putting up a team but its useless without the tag

earnest peak
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Why is sanhok laggy on emu

night cloak
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@tidal warren i literally tried every character

earnest peak
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Tgb

vocal minnow
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@earnest peak It might be laggy because of your internet connection or it might be the server itself.

tidal warren
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They changed the rules recently. @night cloak You cannot use special characters and the name cannot exceed 14 characters.

glad harbor
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Yeapp

earnest peak
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@vocal minnow nope my internet is totally stable i have no ping problem

glad harbor
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@earnest peak how much ram u got

night cloak
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@tidal warren thanks i'll keep it in mind

earnest peak
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I play on asia server

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@glad harbor 4gb

tidal warren
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Try to repair the client. @earnest peak

earnest peak
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I tried it

glad harbor
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Yeah trying that helps

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@earnest peak may be wait for next update

vocal minnow
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@earnest peak Asian servers are highly packed with players, the server gets overloaded sometimes, if client repair doesn't work all you can do is wait for a patch or update.

earnest peak
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But i have 1.9ghz clock speed cpu

tidal warren
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Also, look into the emu settings and try to adjust them, choose the settings that cause the least lag.

earnest peak
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May be thats the reason

tidal warren
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Next option is to wait for the next update. The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times.

vocal minnow
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Try playing on low graphics with high frame rate.

tidal warren
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Next time, please, for EMU related questions use the #emulator-chat @earnest peak

earnest peak
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I play on lowest possible graphics

verbal falcon
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@earnest peak What is your CPU ?

earnest peak
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i3 7th gen

tidal warren
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Guys, feel free to move to #emulator-chat @verbal falcon @earnest peak @vocal minnow

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Thank you.

glad harbor
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@earnest peak yeah so waiting is only hope next uldatw and there is separate channel as said by mod for discussikn bout this

tidal warren
verbal falcon
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What I said, they don't like Emulator's users here... 😦

earnest peak
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Nvidia 830m graphics driver...ok i m going there

tidal warren
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We do like EMU players, only this isn't the appropriate channel to use. @verbal falcon

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.

tidal warren
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Every topic has its channel, kindly move if you would like to discuss about EMU.

earnest peak
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Actually title is support so i thought i could get some help...no problem still

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Thnx for the help everyone

verbal falcon
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@tidal warren it's support... in #emulator-chat the support is flooded with any other subjects.

tidal warren
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Your suggestion will be considered. @verbal falcon

earnest peak
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@verbal falcon yea

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Eric join me there

vocal minnow
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Minimum requirements - CPU: Dual core from Intel or AMD at 1.8 GHz, GPU: NVIDIA GeForce 8600/9600GT, ATI/AMD Radeon HD2600/3600, Memory: at least 3GB of RAM, OS: Windows 10, 8.1, 8 and 7 DirectX: Version 9.0c, Storage: 1GB of free storage.
@earnest peak

verbal falcon
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If I'm the 1st to do that suggestion.... rip

tidal warren
hollow vault
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pubgm support is kitkat ground.

tidal warren
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amonkaWHAT @hollow vault

steady cargo
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@modern gale my game isn't working mirarmar map, what I should to do?

cyan rampart
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@steady cargo I can try to help. What exactly happens?

steady cargo
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I get disconnected

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Server error

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But in Erangel and Sanhok is normal

cyan rampart
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Any screenshots?

steady cargo
tidal warren
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It could be duo to poor optimization on Sanhok. There is a lot of foliage which makes the map harder for the device to run. @steady cargo

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I would advise you to try and repair the client.

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First, log out of the game and then tap on the repair icon.

steady cargo
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I'm gonna try, hope works.
I was only playing mirarmar

soft ibex
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Hy guys, to the ones who know this,; does the vss shot register on the minimap when fired like all the other weapons?

tribal hornet
glad harbor
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U need to scroll

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When u open chat theres one more separate chat room @tribal hornet

night cloak
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Is this support valid for emulator issues too?

tidal warren
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yes, it is. @night cloak

night cloak
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Guys when will glass windows come?

tidal warren
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Nobody knows. @night cloak

night cloak
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I am having issues launching the game in TGB

tidal warren
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What is the issue? @night cloak

night cloak
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@tidal warren chinese version had it from 0.6

tidal warren
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The Global version does not follow the Chinese version exactly. @night cloak

night cloak
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Btw is the bipod on mk14 functional?

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My game is stuck at updating configuration files 98% after updating TGB @tidal warren

pliant estuary
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Try restarting your wifi and game, and then download @night cloak

tidal warren
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You have to tap on the bar and then scroll down all the way to the bottom. @tribal hornet

night cloak
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@pliant estuary I did, I've even restarted my PC

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@pliant estuary restart wifi meaning restart it on the PC or the router?

tidal warren
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Click on Diagnosis, it’ll show you the path to the Temp folder.

pliant estuary
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@DeliriousSchmuck#5036 router

night cloak
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Okay, let me try @tidal warren

pliant estuary
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Or maybe what the mod has said would work

tidal warren
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Before you delete the file, do you have an antivirus enabled ? @night cloak

night cloak
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Windows Defender

tidal warren
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Windows Defender could cause this as well.

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Turn it off.

night cloak
cyan rampart
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Easier way

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Windows + R button

glad harbor
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For most games firewall sometime stops the connection i feel that ....there comes allow for this game network like that i use to enable when i first installed

cyan rampart
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%temp%

tidal warren
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Turn the virus off first. @night cloak

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Before you delete the folder.

night cloak
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Okay

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@cyan rampart I guess he means temp files of TGB, not the windows temp folder

cyan rampart
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It's there in the same folder.

night cloak
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Let me try it and I'll get back to you @tidal warren

tidal warren
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I meant the TxGameDownload folder. @night cloak

cyan rampart
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There is one temp folder which contains the Tencent's AppData.

tidal warren
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But try to disable the antivirus first.

night cloak
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Updating configuration files now, let's see

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AV turned off, still stuck here. Gonna delete temp and try @tidal warren

glad harbor
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Check e drive there is temp

night cloak
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@glad harbor yep, doing that now

glad harbor
night cloak
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That temp folder is almost 6GB rip

glad harbor
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Temp folder inside is there TxGameDownload folder or other

night cloak
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Yep, just TxGameDownload

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That's ~6 gigs

cyan rampart
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I'll tell you an even easier method: Click on the three lines on top right and clean cache.

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It cleans AppData as well.

night cloak
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I did that yesterday, didn't work @cyan rampart

glad harbor
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Theres no clean cache i guess

cyan rampart
#

Then reinstall.

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There is.

glad harbor
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All u can is delete that temp

night cloak
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That's the last resort

cyan rampart
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Practically, deleting temp is partially deleting the game.

glad harbor
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And open tgb again

cyan rampart
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I'd rather go for an uninstallation and reinstallation.

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@glad harbor TGB won't open once you delete Temp

glad harbor
#

Yeah that is also good better do that

night cloak
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@cyan rampart it does

half saffron
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I got Stuck in a window , after a second it said I fell from a high location , LMAO , fix this bug

night cloak
cyan rampart
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@night cloak Did you delete the 6GB file?

glad harbor
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@night cloak what does

night cloak
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@cyan rampart yes

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It was a 6GB folder

cyan rampart
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And the game still opens?

glad harbor
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@cyan rampart yeah opens i hav done that previously too

cyan rampart
#

Woah. What directory did you install it in?

night cloak
#

Yep, and it's still stuck at 98%

cyan rampart
#

No, 6GB deletion won't open again.

glad harbor
#

Better uninstall and install

cyan rampart
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He has either deleted the temp folder containing other applications.

half saffron
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@night cloak I did

night cloak
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@half saffron good,now wait for the fix 😊

half saffron
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Ok

night cloak
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Okay I'm gonna wait for 30 mins for this to work or reinstall. It's stuck at 98% again, but the temp folder is getting filled with files again, I assume it is downloading stuff

glad harbor
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@night cloak yeah

night cloak
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@cyan rampart I've deleted the temp folder mentioned by the mod here

cyan rampart
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I'd suggest reinstalling.

night cloak
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No, I've installed TGB in F, and my temp folder is in E 😐

glad harbor
#

Or may be the temp is selected to get files for temporary in which drive the storage is more

cyan rampart
#

If you installed TGB only for your user account, the main files get saved in Temp.

night cloak
#

Reinstalling TGB now since nothing has worked @tidal warren

cyan rampart
#

That is, all other administrator accounts will be able to see it.

glad harbor
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Yeah reninstall

night cloak
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Pls fix this broken game

glad harbor
#

@night cloak what happen ?

night cloak
#

When ever i open chat

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The game starts to lag

glad harbor
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The game lags

night cloak
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And thwn not responding

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😡😶

glad harbor
#

Yeah that is well known they working in it. Did u find that the last update somewhat fix little lag before that the chat was too laggy

grim sand
#

Hii pubgmrs

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What?

glad harbor
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Any help

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Asking ??

grim sand
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Nope

glad harbor
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Then pubgm chat there here is for -support help

tepid shuttle
#

Hy any moderator can help me my account got unbanned on 24 th of sept and when i see my merit it was 40 i check merit system i played accourding to that but my merit is not increasing ? Can somebody help me ?

glad harbor
#

@tepid shuttle that is also well known issue/bug

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They working in it wait for update hope they fix

night cloak
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@tepid shuttle it is bugged it will be fixed soon

trim badge
#

I keep getting connection to the server is lost when I am connected to the internet. Does anyone know why?

tepid shuttle
#

And yesterday another bug from that i suffered i was playing of emulator i was like opening box of enemy a car is nearby to that we open box by pressing f when i pressed f i was in car nd then i cam out from car by exiting from mouse i select option to open box but box was not open nd a bullet fired on car and we all died there now my merit is 29 😞

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Due to that bug

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@night cloak can my friend givefeedback so i get my merit back ?

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Bcoz that was not my fault

night cloak
#

@tepid shuttle
You can give ,but developers already knew the issue and they are working on the solution! And if you found any bugs in game feel free to report them using in game report button or via mail at
PUBGMOBILE_CS@tencentgames.com

tepid shuttle
#

Thanks for the information i think its time to leave this game bcoz it has so many bug

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And insteed of fixing bug they just give fake sympatgy

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Thankyou so much for your help

queen relic
#

it really doesn’t lul don’t crash cars at high speed they blow up

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or get out of them when ur moving

tepid shuttle
#

This game is full of bug i spend almost 200$ in game now you lost your one customer

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Bye

queen relic
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ok i’m just laughing too much to help now gg

tepid shuttle
#

Bdw how many creators are promoted in stream section

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Can anyone tell me ?

glad harbor
#

#chat

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@tepid shuttle actually that your fast mistake u enter car but same time u click in exit button when u trying to loot . That sometime happens and the system thinks u kill teammates or may be they report and u get merit loss

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And the merit bugs will be fixed in next update or wait they gonna soon. U know how hard is to make game like this in device

cyan rampart
#

Firstly, it is not a game bug.
You should watch where you click. When a car is nearby, the emulator obviously prioritises the Drive button and not the death crate. The Key Mappings are also shown on screen so you should keep an eye on where the "F" button goes. Maybe you did not press the Ctrl button to enable mouse before manually opening the crate? That will obviously fire your weapon.

glad harbor
#

Yap well said my a bit low ans my eng not good

hollow vault
hasty hatch
#

Any moderator online?

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Is this guy hacking coz ump doesnt have this much rate of firing and look where is he shooting and where the blood came from

#

Please confirm if he is hacking or not

glad harbor
#

Oh its about hacker

hasty hatch
#

And how the blood came out is also not normal

#

Please check the video and tell me

glad harbor
#

M going to watch too wait

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@hasty hatch what's your ping that time

hasty hatch
#

180-200

#

And i use ipad my game never lags or glitches

glad harbor
#

Is the guy who get killed at last u talking g about is he hacking

hasty hatch
#

No the guy who killed me

#

With ump

glad harbor
#

Oh i see

hasty hatch
#

Look at the firing rate of the gun

#

And the blood came out looks like aimbot

glad harbor
#

Better report that following abov

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

hasty hatch
#

I dont know much tho thats why came here to confirm

#

Od?

tidal warren
#

Report it, send them the video. @hasty hatch

hasty hatch
#

But first i gotta confirm is it hack or not

#

Coz i got it in tournament

#

On custom room

#

Just give your opinion please it would mean a lot

#

@tidal warren

glad harbor
#

That was weird tho but i cant say whether it was hack or not

tidal warren
#

That is strange. @hasty hatch

hasty hatch
#

I got one more recording where the same guy killed my team in two bullets of ump

tidal warren
#

Contact customer service.

storm flumeBOT
hasty hatch
glad harbor
#

Yeah looks like hacker

hasty hatch
#

Slow it a bit and tell me

glad harbor
#

I watched 2 times

hasty hatch
#

Look the second video

#

Two bullets of ump

tidal warren
#

Attach both of the videos.

night cloak
#

Game works fine again bois

glad harbor
#

And send it to that gmail address with detail

#

@night cloak good to hear

night cloak
#

Thank you @tidal warren @cyan rampart @glad harbor

#

Though I lost all progress cz I hadn't linked my game :/

#

I will miss you M249 skin 😦

glad harbor
#

@night cloak oh in live version always link

snow otter
#

its talking so flippin long to find a match

#

10 minutes and nothing

glad harbor
#

@snow otter beta or regular

snow otter
#

regular

#

duos

glad harbor
#

Dunno may be some playing beta and many now plays in sanhok map there is low player in duos but give always most priority to mod answer

tidal warren
#

That usually happens when you are a highly ranked player. @snow otter

night cloak
#

@glad harbor I like to live on the edge

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

tidal warren
#

For other chatter please move to a different channel.

#

Thank you.

golden sphinx
#

Hi

#

do pc players play in the same server with mobile players

#

?

glad harbor
#

@golden sphinx nope emulator are matched with emulators and if eg..
If the mobile player is playing squad with emulator one then again the match will be of emulator too...

golden sphinx
#

@glad harbor ok thnx

strange hare
#

Hey there is a problem in my merit is not increasing

#

I played solo matches too

night cloak
#

@strange hare merit system is currently bugged it will be fixed in next patch
Please have some patient!

strange hare
#

Do as fast as you can because i can't play with my friends that's only problem and many thanks for your reply

night cloak
#

My pleasure!

queen relic
#

.....

#

it says 100 merit

quasi blaze
#

I need help

queen relic
#

nvm then

tidal warren
#

It says 40 look at the bottom. @queen relic

#

This channel is not meant for server opinions. @crystal monolith

queen relic
#

oh lul i need glasses

tidal warren
#

Not here.

crystal monolith
#

I under stand why his msg was deleted no need to lie

quasi blaze
tidal warren
#

@queen relic look what it says underneath "Season Rank".

quasi blaze
#

How is that possible?

crystal monolith
#

But you guys help cheaters get their merit back lol

queen relic
#

how is what possible ??

tidal warren
#

That is just the way the ranking works, if you are unhappy with it contact the customer support. @quasi blaze

storm flumeBOT
quasi blaze
#

someone help me

tidal warren
#

You cannot be helped, that is how the system works. @quasi blaze

queen relic
#

@quasi blaze with wHat

#

nothing’s broke u plank

tidal warren
#

Now if I cannot help you with anything else please move to other channels. @quasi blaze

quasi blaze
#

@tidal warren see how 4205+10= 4285

crystal monolith
#

@quasi blaze email PUBG these “mods” have no power they can’t help the role is just to make them feel important

queen relic
#

lool

tidal warren
#

Move to a different channel please, this is not the place for useless chatter. @crystal monolith

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

crystal monolith
#

Lmao

tidal warren
#

Move.

crystal monolith
#

Ok

queen relic
#

why would you report something that is a good bug @quasi blaze

quasi blaze
#

@queen relic How 4205+10= 4284?

#

@queen relic Then 4284+12 = 4217

tidal warren
#

It fixed itself at last.

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

tidal warren
#

@quasi blaze use the in-game report button or write them an email.

queen relic
#

why did i just get sent a dyno message about mentioning staff members help me

crystal monolith
#

@queen relic they can’t, email support

queen relic
#

okay thanks bub i’ll do that

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

quasi blaze
#

@queen relic How long they'll take to respond?

queen relic
#

never 😂 they’ll send u a bot message like the mods do all the time

tepid shuttle
#

How to get ur channel featured ?

#

@queen relic can u tell me ?

queen relic
#

well u need to be good quality for a start and u should message admins for sub requirements idk about that

storm flumeBOT
#

Please refer to FAQ 7.2 in #481198147478224896 for further information, @tepid shuttle. Remember to read through this channel before asking questions in the support channels.

tepid shuttle
#

K

quasi blaze
#

@queen relic Yeah, Last time I send them, "Help!" and they replied "We are currently working on that"

queen relic
#

yes i do not like most of the people here but they have an ok report system and it’s a video game, they can’t fix it two minutes

#

( in game )

#

discord help is just for non serious stuff

quasi blaze
#

Anyone got 16 mb update today?

granite nacelle
#

Any ways to get rid of kids in this server ?

#

This game isn’t for 14 year olds

night cloak
#

@granite nacelle Play with your friends.

#

Or look for mature people in lfg channel

queen relic
#

@night cloak um

#

this game is 17+

night cloak
#

It's 16+

granite nacelle
#

Ooh now I see what @crystal monolith was talking about

queen relic
#

and needs a password to be installed on any device due to mature content

granite nacelle
#

17+

queen relic
#

^

#

not sixteen

night cloak
#

@queen relic Who told you?

queen relic
#

the app store

#

u seriously don’t even know that

granite nacelle
#

Damn they let people be mods that don’t know anything about the game ?

queen relic
#

oml

night cloak
#

@queen relic Can I get a screenshot?

granite nacelle
#

Game says 17+ but homie said 16 smh

scarlet sparrow
#

XD

queen relic
granite nacelle
queen relic
#

ligma

night cloak
#

O.o

granite nacelle
#

17+

queen relic
#

make me mod u guys can’t even do ur job

#

just spam bot messages

granite nacelle
#

I also should be a mod

#

@queen relic don’t forget they also threaten people

queen relic
#

believe me i know

night cloak
#

Okay move to #chat

#

@queen relic @granite nacelle That's just app store. The game is 16+.

queen relic
#

????? excuse me how does that work

#

can’t even admit to being wrong wow

#

anyways i need sum help with the game

rain wraith
#

fix matchmaking in duo conqueror, I've been 15 days without being able to find 1 game in duo

granite nacelle
queen relic
#

u can’t fix people not playing your game

#

eejit

granite nacelle
#

@night cloak Lol let’s say your right about the 16 part...... why is there 9 year olds on here lmao !

queen relic
#

android needs 2 get sued

rain wraith
#

fix matchmaking in duo conqueror, I've been 15 days without being able to find 1 game in duo

queen relic
#

lole

night cloak
#

@granite nacelle You cant stop youngsters from joining the game. They can join with parental advisory.

queen relic
#

really @rain wraith

#

i just answered that

#

i swear ppl on here are just bots

night cloak
#

@queen relic What help do you need btw?

queen relic
#

can i dm u the help bcs i feel like this place is not appropriate for actual discussion without being executed

night cloak
#

@granite nacelle Can I help you with something?

#

@queen relic Please do, if you feel like this.

rain wraith
#

in league conqueror duo, I wait up to 1 hour looking for a game and it does not come out, my last game in duo was weeks ago

#

Fix matchmaking in conqueror duo

night cloak
#

@rain wraith it is just because there are definite number of players in each tier and conqueror is the highest tier so it may take some time for matchmaking according to the server and the time!

rain wraith
#

I know but in 1 week I have not found a game

#

they must fix the matchmaking that looks for ace or crown players

queen relic
#

hey baka

#

if no one plays

#

u can’t play either

#

what are they going to about it

pulsar iron
#

Why cant I upload videos in the channels? I am not allowed to post?

tidal warren
#

What channel are you referring to? @pulsar iron

tribal hornet
#

@tidal warren sorry for slow response, I'm already did that and sending chat on all channels too, but still the achievements can't be done

tidal warren
#

So you have created a chat room already? @tribal hornet

#

Could you send a SS?

boreal reef
#

What does 8.5 contain

tribal hornet
#

Aight hold on

pulsar iron
#

@tidal warren Want to upload my own kill compilation

boreal reef
#

@tidal warren what does 8.5 have

tidal warren
pulsar iron
#

@tidal warren can u help me

tidal warren
night cloak
#

Will they ever add the 15X Scope?

night cloak
#

Would you got banned if you use gfx tool ?

tidal warren
#

Hello, yes, the usage of GFX tools can get your account suspended from a month up to 10 years. @night cloak

#

It is against PUBGM's terms of service as well as the End User License Agreement.

mellow willow
#

Solo FPP broken on all servers

tidal warren
#

Hello, please try to contact the customer service via the in-game report button or by sending them an email. We cannot help you in any way here. @mellow willow

storm flumeBOT
mellow willow
#

Wilco

tidal warren
#

Also, it is quite common for the "Matching" to take quite a long time once a player gets higher up in the ranks.

#

Nevertheless, still inform customer service of this.

mellow willow
#

Read though. Every other group has conquerers. Only Solo FPP (on all servers) seem to be stuck at Crown. Something is wrong there

night cloak
#

@tidal warren sir thank you 🙏

tidal warren
#

No problem.

#

Yes, that seems a bit strange. @mellow willow

mellow willow
#

👍

#

Relayed via email

queen relic
#

no one likes to play solo because you die instantly and there’s no woolly wufftering that’s why everyone plays squads or duos @mellow willow

mellow willow
#

Again, missing the point

queen relic
#

point is tpp squads is all most people play i dunno why it’s pretty bad

brave jay
storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

mellow willow
#

@queen relic read it again. Every other option of play has conquerers, only Solo FPP is full of crowns - in NA, Europe, Asia, all servers.

#

And newsflash, there's plenty of people pushing solo TPP, and even duo's. Take your blinders off and wake up. I push squads when I play with my friends, otherwise I don't like playing with random people who I can't communicate with

queen relic
#

there’s not much to read welp

#

i only play fpp solo and i’m plat 2 but no one else seems to play solos often

mellow willow
#

I might as well conversate with a stale biscuit.

queen relic
#

you haven’t made any point to address

#

or any question to answer

mellow willow
#

And you have no solid data numbers

queen relic
#

???

#

i don’t need numbers

#

every1 is highest rank in tpp squads

mellow willow
#

lol, you're wasting my time. Why did you @ me in the first place

#

Bye

queen relic
#

obvious conclusion is that no one can be bothered to change mode

#

just like cod

#

and u still haven’t asked a question

#

this is support not discussion pls go to #chat

mellow willow
#

Yes please go to general chat. 👍

copper junco
#

He was reporting a problem he had, that's fine to do him here. 20 mins search on any mode is not because the mode is "dead" it's an issue

queen relic
#

it’s not an issue it’s a statement

#

if the game has 70/100 people tencent can’t change that can they

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

mellow willow
#

👆

tidal warren
#

Hello, please move to #chat. @queen relic @copper junco

copper junco
#

Nah. If you know the solution to his question then answer, or leave it for someone who knows to answer, simple.

queen relic
#

i’m answering questions ok this happens every time

copper junco
#

Ok

tidal warren
#

You are pointlessly arguing. @queen relic

#

Not really helping answering questions.

rain pilot
#

I have an rp mission that says I need 20 kills in a military base area. Is that ANY base like camp alpha in sanhok?

night cloak
#

@rain pilot No, it's the Military base in Erangel.

rain pilot
#

Thnk you

twilit widget
#

Hey, when i lose a game i can't back to the lobby

#

A lot of times not just for once

night cloak
#

@twilit widget Thanks for the report, devs are aware of the bug, hope it will be fixed soon!

old frost
#

When will you ban hackers I don't live forever

night cloak
#

My game keeps saying server connection lost what do I do @ me please thanks

merry kite
#

Hi there! I have a question. My merit is at 40 right now. I have read the rule and play in solo for like 10 matches. My merit still hasn’t increase at all. Is it a bug or something? How does it work anyway?

night cloak
#

@merry kite maybe reset the game

tidal warren
#

Hello, make sure your internet connection is steady. Also, this could be an issue due to poor optimization. The 0.8.5 update, which should fix all the bugs and glitches, will come in roughly 5 days. @night cloak

night cloak
#

Oh ok thanks 😩👌 lol

tidal warren
#

Hello, yes, the merit system is currently bugged for users who have been banned for a month. To read more on the merit system, and to ensure you know how to gain it back once the system is not bugged anymore, check out: #481198147478224896 3.14. Thanks for your patience. This issue should get resolved with the next update. @merry kite

merry kite
#

@tidal warren thank you for the answer. I just want to play with my squad. Any chance you would know when the next update will be? There are RP missions that needed to complete with friends also.

tidal warren
#

The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times.

#

On the bright side, the timer has stayed true for the 0.8 update, so we’ll have to wait and see.

merry kite
#

Okay, thank you for your help! I will wait and see the next update.

hot reef
#

I need an explination

#

Middle of a tournament I get this

mental zinc
#

pubg

#

sucks

#

eggs dee

#

it sucks

#

b00ls

vocal minnow
#

This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. @vini#9329

#

@hot reef How many times have you faced this issue?

amber hedge
#

@queen relic because they can't provide small patches through playstore as the OBB data is a single file . We have to download 1.5GB again to get rid of one bug. If they do that for all bugs it's like 1.5GB update everyday. That's why they are doing beta test in stable PUBG . That's great

stone spruce
#

Anyway we could get an option to only see our server selection in the people looking for teammates, it's near impossible to click on the right one with every server flooding the request

night cloak
#

@potatomatt#5994 this is not place for advertising!

flat flax
#

I need help I have Bluetooth earbuds and when I try to play it sounds really choppy

night cloak
#

@flat flax then there is surely defect in your earbuds !

ruby bough
#

@tidal warren hello Please help me out how to put clan recruiting

floral arch
#

I got bug when I chicken dinner it said connection lost

#

Always like this

night cloak
#

@ruby bough dm any moderator about you clan recruiting info and if you found any bugs report them using in game report button or mail devs via
PUBGMOBILE_CS@tencentgames.com

olive spear
#

I'm facing lots of lag issues after 0.8.0 update, can anybody help me?

ruby bough
#

@night cloak Ok please suggest me any moderate form india

night cloak
#

@grizzled lark ^

topaz cairn
#

@ruby bough dm nick

grizzled lark
#

? @night cloak

night cloak
#

@grizzled lark he is asking something🙄

grizzled lark
#

@ruby bough u need help?

gilded anchor
#

I need help

grizzled lark
#

Yes?

gilded anchor
#

There was anti alaising option on my phone in earlier version but in this version there is not an option of anti alaising

#

I cant enable it

ruby bough
#

@grizzled lark yes bro

grizzled lark
#

@ruby bough what help do u need?

#

@gilded anchor maybe they removed that option for your device

lofty creek
#

does some one face loading issues

#

i mean game stops or freezes and i had to restart

worn sundial
#

It's Really Irritating Now

#

Why Devs Not fixing Merit Issue

#

Now I Really Need To Quit This Game

lofty creek
#

cause its not bug lol@worn sundial

#

i bet you were banned lol

#

for 30 days

white juniper
#

@everyone please get me a support system where i can tell my problems . I send a message about my problems through their game but after 4 days they replied but didn't solve my problems and again i send reply but no one is replying .its almost 7 days . Why their support system is to bad compare to other games .

night cloak
#

@white juniper they receive lots of mails daily and so it is difficult to answer all
Please have some patient till devs will get your problem

white juniper
#

Bro my merit system is broken its not updating by playing solo hence i cant play with teammates and also i just bought royal pass and can't upgrade my level

#

@night cloak

#

Don't know when they will solve my problems

night cloak
#

anyone from support can help me with the asian server IP/Ping?

#

I have bad ping like 250+ in asian server where krjp have lower ping....I would like my ISP to fix it!!!! what should I tell my ISP? were should my ISP route for better ping?

tropic ravine
#

@night cloak Ping depends on your distance to the servers. The servers might not be located in an area close to you.

night cloak
#

I used to get good ping but not anymore

#

and my location is from singapore

tropic ravine
#

Sorry to hear that.

#

Are your other friends having similar issues?

night cloak
#

only on my wifi they are getting this ping

tropic ravine
#

It could be your home network that could be an issue.

night cloak
#

Yes that's why I need an IP from sg/hk server so my ISP can fix it

hasty hatch
#

Merit bug is fixed for my friend but not for me yet why so?

stuck anchor
#

Was your friend also banned ?

night cloak
#

@white juniper merit system is currently bugged it will be fixed soon
Please have some patient !

stuck anchor
#

If so, you are lying. Because they haven’t updated live version.

lone tundra
#

😐

#

I no killing teamate he fake report

#

Pls help

night cloak
lone tundra
#

Ty

lime juniper
#

The customer service will not be able to help you with this, @lone tundra. When merit is deducted, it is an automatic measure because the system registered that you had harmed team players. To increase your merit again, you will need to maintain good behavior in classic solo matches. Refer to FAQ 3.14 in #481198147478224896 for further information.

carmine solstice
#

@lime juniper my game keeps crashing as soon as i start a match in classic or in custom rooms ! i reported it to the customer care but they did not respond, i check my storage, wifi i.e.20mbps and even un-installed and re-installed the game, tried repair. but nothing works ! it just crashes when a match starts

lime juniper
#

What device are you using, @carmine solstice?

carmine solstice
#

oneplus one

lime juniper
#

What Android version do you currently have, @carmine solstice?

carmine solstice
#

android 8.1

lime juniper
#

3 GB of RAM, @carmine solstice?

carmine solstice
#

it was working perfectly fine till 29th of sept and then i joined a custom room and all this started , ya 3gb ram

lime juniper
#

Your device is four years old and the game is continuously being updated, @carmine solstice. Maybe the upcoming update will solve these issues.

carmine solstice
#

i have the updated software on my device, i mean it was fine till 29th sept so i dont know what happened all of a sudden @lime juniper

hasty hatch
#

@stuck anchor i am not lying and he told me the way to fix it we both were banned but our merit is good now

lime juniper
#

Hopefully the issues will be solved with the upcoming update, @carmine solstice.

carmine solstice
#

okay @lime juniper , how long till the next update ?
Thanks for the info.

hasty hatch
#

Anyone needs help to fix merit system can dm me i got a way

lime juniper
#

During the month, @carmine solstice; however, we do not have a specific date as of now. Once we do, we will announce it.

#

Via custom matches, @hasty hatch?

hasty hatch
#

Ya

carmine solstice
#

okay 😃 thanks !

lone tundra
#

@lime juniper so how can i get my merit up?

amber stream
#

@lone tundra ha noob ban !

lime juniper
#

Please do not advise anyone to do it that way, @hasty hatch, as this method is not supported.

storm flumeBOT
#

Please refer to FAQ 3.14 in #481198147478224896 for further information, @lone tundra. Remember to read through this channel before asking questions in the support channels.

hasty hatch
#

Its just a fix of a bug nothing illegal man

lone tundra
#

@amber streamhe is the guy who reported me

lime juniper
#

Once the merit issue has been solved, follow these instructions, @lone tundra.

amber stream
#

@lone tundra i no report !

#

He lie noob !

lime juniper
#

You are not allowed to advise players here to do as such, @hasty hatch.

lone tundra
#

He reported me!

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

hasty hatch
#

@lime juniper

#

Please dm me @lime juniper

amber stream
#

Pls ban hhim

lone tundra
#

😒

#

@lime juniper so how can i get my merit get up?

lime juniper
#

Did you read above, @lone tundra?

lone tundra
#

What?

storm flumeBOT
#

Please refer to FAQ 3.14 in #481198147478224896 for further information, @lone tundra. Remember to read through this channel before asking questions in the support channels.

lime juniper
#

Once the merit issue has been solved, follow these instructions, @lone tundra.

lone tundra
#

How i can know what my merit is?

lime juniper
#

You can check your merit in your account profile, @lone tundra.

lone tundra
#

Tnx

faint shadow
#

Can some on explain why sanhock get so less rating points
Other maps 12min 0kills +5points
On sanhock 17min 6kills (4ths place n only +6points 😡

lime juniper
#

The map is smaller, @faint shadow.

faint shadow
#

So.. +7squad ranking +6kills +3.5mins +700damage worth only one lousy rank point !! Just coz map “smaller”

#

So kill rating and standing means mothing !!?

lime juniper
faint shadow
#

So is your system encouraging “camping in a corner “ in a “bigger” map ?

rain wraith
#

@faint shadow fewer minutes per game equals fewer points

faint shadow
#

@rain wraith I understand its a smaller map so less survival rating thats fine but does that mean kill rating and team standing is useless?

lime juniper
#

Please take this conversation to #pubg-mobile. Thank you for understanding.

open oracle
#

@faint shadow pubg is all about how long you can survive and get chicken dinner,the kill rating are less compare to survival rating,so better survive and get more points..

white juniper
#

@hasty hatch

hasty hatch
#

What

foggy halo
#

Anyone i need help

#

??

lime juniper
#

Yes, @foggy halo?

foggy halo
#

I am not able to r name my name with symbols like||

compact badge
#

Alot of symbol text don't work

tidal warren
#

That is because special characters are not allowed when using a rename card. @foggy halo

compact badge
#

Took me about an hr or more to find ones that worked for me

foggy halo
#

So how can i change it using special characters

lime juniper
#

Such special characters are not allowed, @foggy halo.

mental lake
#

Wait but a bunch of people I play with are using the same characters

foggy halo
#

So how people had them @lime juniper @tidal warren

tidal warren
#

The rules changed.

foggy halo
#

@tidal warren the rules is changed so thier name should also be chnged

rancid heron
#

How do I change my name in PUBG?

#

Oh yea, there are a bunch of people with the swastika emoction on their username btw. :/

tardy brook
#

@rancid heron you can earn Rename cards by levelling up in game (I think you get one at level 10 or 15) or by buying the card for 180UC

rancid heron
#

oh ok, thanks

mild nova
#

@half kayak Sorry that I tagged you but If you can help me with my problem I'll be very happy.My Pubgm app keeps crashing.It only shows Starting Game but after 10 or 15 seconds it takes me to the home screen.Please help me

#

@open hound can you help?

lime juniper
#

What device are you using, @mild nova?

mild nova
#

Xiaomi Mi A1 @lime juniper

#

@lime juniper Please I want to play with my friends so please please please help me ASAP

lunar yarrow
#

This game so Epic ez loss

tardy brook
#

@mild nova have you attempted the usual troubleshooting? those being

  • Repair client
  • force close and open the game
  • clear cache and/or data then start again
  • Reboot your phone
mild nova
#

@tardy brook I have done everything

#

Wait Let me send you Screenshots

tardy brook
#

last resort is to go to recovery mode in your phone and clear cache or straight up factory reset your phone as this bug is only in really low end devices

mild nova
#

After this

next bronze
#

@mild nova go to developer options on your device settings and turn on the option 'destroy all app background activities'

mild nova
#

It takes me to the Homescreen

next bronze
#

Its probably because of ur RAM that u lack to launch the game

mild nova
#

@next bronze Okay let me try

night cloak
#

How can i get authorised

mild nova
#

@next bronze I don't know where the Developer Setting is that's y I'm gonna do this with Clean Master etc

night cloak
#

When nothing helps, re-install the game...

mild nova
#

Bcz it's my new phone

#

:p

next bronze
#

Go to device information and spam tap build number

#

U will get the developer option

night cloak
#

How can i get authorised

next bronze
night cloak
#

How can i get authorised

#

Help

#

HELP

#

I want to create a roon

#

Buz i dont want to buy the royale pass

#

Cuz i dont have money

#

Im happy that i have a shitty phone that runs pubg at 10 fps

mild nova
#

@night cloak lol

night cloak
#

😢

#

How can i get authorised

mild nova
#

@next bronze Gonna Play Ros now.Didnt worked

night cloak
#

Rules of survival?😂

#

Hopeless land is better

#

As i said, reinstall the game

mild nova
#

@night cloak Shitty Graphics

#

@night cloak Bro it's India and we use Jio.Thats y can't reinstall

night cloak
#

How can i get authorised

mild nova
#

#this_is_a_general_indian's_life

#

@night cloak :'(

night cloak
#

Do you speAk german?

#

Wenn du das liest bist du doof

#

How can i get authorised

warm sequoia
#

Help

#

I need perms to type in clan recruiting

blissful heath
#

@warm sequoia dm the recruiting details to a mod

night cloak
#

Ahem it's been a week when are they gonna push a fix for the merit stuck at 40 bug.... It's locking people to solos and they haven't fixed it in a week.... What the hell...

blissful heath
#

wait for the update 0.8.5 it will be out soon

night cloak
#

Ffs so they don't care if players are locked to solos for 2 weeks nice devs

#

Shouldn't something like this be a very big priority...

#

To fix

blissful heath
#

we can't do anything about that

#

it's upto devs

night cloak
#

They said a week ago they were working on it and it's still around... A bug locking people to solos and they cannot fix it in a week hello!?!?!?!?!

blissful heath
#

they said they're working on it and the fix is included in the update-0.8.5

#

update will be rolled out in a week

#

have some patience

night cloak
#

I have been waiting for a week now... I want to play with my friends and push to conqueror on squads....

plain bone
#

Hey what is new in 085 beta??

blissful heath
#

performance updates

#

nothing new

plain bone
#

Ok

storm flumeBOT
#

Please refer to FAQ 7.2 in #481198147478224896 for further information, @Scuid_HD#5065. Remember to read through this channel before asking questions in the support channels.

velvet anvil
#

can I have 2 versions of pubgm on the same phone? (Chinese version and English Global version) just asking cuz afraid of losing some save data in the future or updates

blissful heath
#

yep you can have @velvet anvil

velvet anvil
#

ok thank you

blissful heath
#

just remember not to use second space for having 2 "pubgm global" on the same device

velvet anvil
#

👍 thx

night cloak
#

Have notice pubg mobile lite ?

lime juniper
#

What do you mean, @night cloak?

forest gate
#

why am i getting random server did not respond messages halfway through the night for no apparent reason

#

doesn’t matter how many times i reset the app it still continues

lime juniper
#

It must have something to do with your Internet connection or the servers.

forest gate
#

internet is fine

#

servers are crap. nothing new there i guess lol

#

is anyone else reporting the same issue though

lime juniper
#

I never have any of these issues.

forest gate
#

if not then how can it be the servers

#

what device do you play on

blissful heath
#

asian server?

lime juniper
#

I play on Android.

#

You should try to switch server, it might help.

blissful heath
#

Emulator players get this kind of issues mostly

forest gate
#

even in the lobby it happened hahah

night cloak
#

some news about updating the PUBG MOBILE LITE @lime juniper

lime juniper
#

Unfortunately not yet, @night cloak. However, we will keep you updated through announcements.

night cloak
#

Ok @lime juniper

#

How do I put the messages in Portuguese?

#

I am portuguese.

blissful heath
#

i see some ppls having less than 1k subs and they have content creator tag, how is that possible?

lime juniper
#

There are some internal reasons. Also, they may have another channel than you know of.

blissful heath
#

internal reasons like boosting those who are on the server and have some specific permissions?

pearl owl
#

sorry

lime juniper
#

Reasons that we cannot disclose, @blissful heath.

pearl owl
#

In pubg name

blissful heath
#

ok

haughty cypress
#

PG × Ted @pearl owl its just a multiplication sign bruh

pearl owl
#

Its not on my ipad

blissful heath
#

you need to download fonts

pearl owl
#

on ipad?

blissful heath
#

custom fonts from internet

pearl owl
#

how to do that

#

On ipad we cannot

blissful heath
#

idk how to do that on ipad

kind drift
#

Move to #chat ?

dusty minnow
#

Anyone having audio errors when connecting to bluetooth devices?

#

like audio is worse and stuff

gilded elm
#

5 minutes pairing

#

What us going on?

#

Befote the update it started in less than 1 min

#

Fix this please, I dont have time to wait, today I've waited more than 30minutes in the lobby

#

Played only 2 matches

lime juniper
#

It means that there are too few players that are interested in the selected game mode and/or server in order to start a match, @gilded elm.

Try again at a later time or change game mode and/or server.

fleet kraken
#

that always happens to me even when im already in a group...

mystic wedge
#

Hello there

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak
#

Hay I’m trying to get the beta version that u guys have sent out but it’s not working and says this

#

What can I do

real salmon
#

Go to settings

night cloak
#

Ok

real salmon
#

Settings>General>Device Management>

#

Then trust the name in the pic

night cloak
#

I got an answer from Tencent about the account recovery procedure

real salmon
#

Please make the steering wheel large in vehicle control scheme 3
It makes become difficult to steer because its small in tablet

night cloak
#

If you want to know it I can copy/paste it in here

#

Thanks I was able to get it k

#

A but it’s trying to make me make a whole new character will it rest all my stuff

cyan rampart
lime juniper
#

No need to, @night cloak, we are already aware. Thank you, though!

olive bane
#

Hello, How I can report people who team up in the game? Yesterday, I was facing again 8 guys in the same team 😢

icy carbon
#

Somebody fix the vaulting system although it won’t give you money. I tapped jump in front of the window three times and I didn’t vault

olive bane
#

I have full gameplay video that can prove what i said

icy carbon
#

It’s annoying af

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lime juniper
#

Please follow these instructions, @olive bane.

#

The developers are working on improving this, @icy carbon.

night cloak
#

Whenever i use a smoke, i get bugged with no footsteps
When i get into a new match, even then I'm bugged with no footsteps

olive bane
#

@lime juniper ok, thank you sir

night cloak
#

It's only fixed when i go prone for sometime

#

🤔

icy carbon
#

@night cloak Same, game is broken af

sinful hollow
#

Guys i am.not able to download sanhok map it goes till 25.5 percentage and say error plz can anyone help me out

night cloak
#

@sinful hollow what error?can you share screenshots??

sinful hollow
hasty hatch
#

@lime juniper i have 2k subs on yt how to get unlimited custom room permission

sinful hollow
#

@hasty hatch can u solve my problem bro plz ..

hasty hatch
#

What problem

#

Just try changing your wifi or hotspots

#

I faced it too and fixed it while connecting to some other mobile hotspot connectiom

night cloak
#

@sinful hollow try clearing data and repairing and try again it seems like a network error!

sinful hollow
#

@night cloak ok mate

grizzled field
#

Connection problem

sinful hollow
#

@hasty hatch ok i will try

night cloak
#

connection problem!

lime juniper
#

You can try to apply for the content creator program, @hasty hatch. Refer to FAQ 7.2 in #481198147478224896 for further information.

shut token
#

I have this problem

#

Where my teammates have to reset when we can’t hear our teammates, also there is times where I can hear my teammates but they can’t hear me and sometimes I just can hear them at all

safe oyster
#

Hello. Today I was playing with my friends a squad game on pubg chinese version, and after the match finished and we got back to lobby, this message appeared and I cannot play since then. Can anyone help me, please? I played on my phone, Huawei P10 Lite.

shut token
#

Please fix your mic

shut token
#

I have no his problem Where my teammates have to reset when we can’t hear our teammates, also there is times where I can hear my teammates but they can’t hear me and sometimes I just can hear them at all please fix your mic

safe oyster
glad harbor
#

We can help only of global one.

#

But ask mod one time

safe oyster
#

Where can I find a mod or help for the Chinese version, please? I didn't do anything, I just played the match with my friends, and after the match it appeared :( .

high falcon
#

Hey I need help urgently.
I'm on Galaxy S8 and my game keeps crashing since yesterday everytime I try to play on sanhok. It works on the other maps tho. Idk what to do.
Pls help

night dawn
#

Any update on Merit Bug ?

glad harbor
#

Next new version update 4 days left i think wait for that

night dawn
#

Sure after 4 days update is coming ?

glad harbor
#

Na see in game event there is tab (New version Update)for more info

night dawn
#

Ok

glad harbor
night dawn
#

😊

loud mountain
strange rose
#

& the admin is not a developer, so they can't do anything, well you can send the pictures to them at PUBGMOBILE_CS@tencentgames.com & explain to them what issue are you having @loud mountain

modern gale
#

@loud mountain did you repair the game?

#

@mystic wedge don't tag community team and what's your problem?

mystic wedge
#

Nvm, just hi hello

#

My bad

night cloak
storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

peak barn
#

Ping 900 / server time out / getting killed by a bot what next !

sinful hollow
#

@night cloak thanks mate i just switch to hotspot it worked thanks all ❤️❤️

night cloak
#

rEpORt bUg

peak barn
#

I'm losing alot of points almost crown 1 and now almost back to crown 3