it's android 4.4, while min. android requirement is 5.1.1 +
#questions
tidal warren
RAM of your device is 1.5; therefore, it is not available for download. @mortal patrol
mortal patrol
I'm going to pass it on to the my friend who told me this problem. Thank You #Kitkat
❤
tidal warren
The only option right now is to wait for the PUBGM lite version to launch globally since it is specifically designed for devices with lower specs, or if you have a PC, you could play on the official Tencent Gaming Buddy emulator. :3 @mortal patrol
elder tendon
Can anyone tell me when the merit bug will be fixed , thank you
mortal patrol
okey thanks friend ❤
tidal warren
Hello, the merit bug will get fixed with the upcoming patch. The release date is unknown to us at the moment. @elder tendon
elder tendon
@tidal warren thank you, hope it will be released asap
tidal warren
I hope so as well. 
@elder tendon
spiral sinew
Hello, reputation scale is stuck at 60 and not higher!
tidal warren
Your merit points are stuck at 60 points? @spiral sinew
May I ask when did you drop down to 60?
humble jolt
Is gfx tool safe to use?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
humble jolt
Oic
tidal warren
@spiral sinew Yes, that is a well known issue, currently all the users who have been banned for a month are encountering this issue. Hopefully, it will get fixed with the next update.
elder tendon
high fps is not compatible in oneplus 5t ? Is this a joke ? Probably one of the reasons people use gfx tool
tidal warren
On the bright side, you can play custom rooms duos and squads.
The usage of GFX tools will get your account suspended.
Do not do it.
elder tendon
I won't atleast not now.... It's just annoying that a common feature like "fps - high" isn't supported in oneplus 5t and graphics at balance only
On the other hand my note 3 pro supports hd - high fps - realistic (3 gb ram,665 snapd)...
humble jolt
Nope even redmi note 5 pro 6gb ram doesn't have hd features
elder tendon
I thought something like this would have been fixed long ago :/
night cloak
Bruh I can’t play Sanhok in the global version (0.8.0) but when I play the beta I can
woeful matrix
How long does it take for the game to update my Google Plus Avatar (Social Network Avatar)? Or does it not update?
tidal warren
That is duo to a lack of poor optimization. Also, some lower end devices- am not talking about the devices you mentioned- simply cannot handle running extreme FPS. Playing on extreme FPS puts strain on the device, usually the problem is that the device heats up too quickly; therefore, using the GFX tools is not only against the rules, but it could also be potentially damaging and harmful.
humble jolt
@woeful matrix u need to log out and click the repair button and get into the game,there'll be like 14mb update and your pic will be changes ty
tidal warren
@woeful matrix it should update in a matter of few minutes.
woeful matrix
@humble jolt Thank you!
tidal warren
@night cloak how come, what seems to be the issue? Does the map not download for you?
elder tendon
@tidal warren I didn't mention about extreme fps in my device . It doesn't even support High fps and extreme is long path .
night cloak
Yes, I have it downloaded but when I enter a match playing Sanhok it says something like “connection timed out” and doesn’t let me play
I have tried with both internet and mobile data
humble jolt
Try the repair button at login page
night cloak
What does that do?
tidal warren
Same applies to any other FPS which has to be unlocked via the GFX tools.
@night cloak Have you tried adjusting your DNS?
tidal warren
Are you on Android or iOS?
humble jolt
It repair the missing files and all i think..there'll be a small update and i hope that works..work for me
night cloak
iOS
tidal warren
First, try to repair it. @night cloak
night cloak
Ok
tidal warren
After that, if you still get the same issue try to change the DNS.
night cloak
K
tidal warren
It is prohibited to change the in-game files in any way shape or form.
tidal warren
What exactly are you talking about? @high cedar
high cedar
The campus tournament @kitkat
tidal warren
Here, look over the terms of service. https://www.pubgmobile.com/terms.html @mortal patrol
mortal patrol
Thanks
tidal warren
For questions revolving the Campus Tournament go to their official discord. @high cedar
high cedar
Is the top4 teams will be selected
tidal warren
I cannot assist you here, since I am not part of it.
high cedar
Can u send the link to contact
abstract panther
Suggestion: Make 1v1 (2 player total), 2v2 (4 player total) and 4v4 (8 player total) match. Make it simple: 1 minute match.
hasty hatch
@tidal warren will the merit issue be fixed in 0.8.5 update?
tidal warren
Well then, try to adjust your DNS. @night cloak
abstract panther
Is my suggestion accepted?
tidal warren
Nope.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tidal warren
@abstract panther send the suggestion to. ^^^
abstract panther
Thanks 😁
tidal warren
@night cloak What continent are you from ?
night cloak
North America
tidal warren
Ok, thank you. Was just wondering cos of the beta. 👌 @night cloak
grim shuttle
Is the new sanhok map on 0.8 is unoptimized? because whenever i play on this map i experience a lot of stutters and lag.. but when i play on Miramar or Erangel... The game runs very smoothly. Plz answer
formal wedge
any one know how to make the game run in 60 fps on the pc ? [Tencent gaming buddy]
it max 40 fps
tidal warren
That could be the case, many players across different platforms gave been getting excessive lag and stutter. The Sanhok map contains a lot of foliage so it is a bit more challenging for the device to run. @grim shuttle
grim shuttle
@tidal warren i played this map on chinese version and again it is running very smooth.. i think 0.8 is not the best when it comes to this map
formal wedge
alrdy set it still the same @verbal falcon
night cloak
What da *** is that!? Now I have a 500mb update!
verbal falcon
Nothing can be done... other than always setting down the graphic's settings
formal wedge
@verbal falcon
verbal falcon
in #emulator-chat @formal wedge ...They don't like Emulator's users here 🤔
formal wedge
okay
blissful heath
@formal wedge processor count to 1 why?
it's support channel you can talk about support related stuff here.
you can't share pics in emulator chat
formal wedge
well i just asking for help that's why i go to "support chat"
blissful heath
@formal wedge depending on your System specs and Os you're using change API- DX+
Prioritize dedicated GPu if you have any
increase processor (Note-Emulator takes advantage of threads too)
then change in game settings to:
Graphics-smooth
frames-Extreme
change API to DX+ if you're using windows 10
sinful sequoia
why ramdom selectio map doesn't work ?
tidal warren
It could be because one of the teammates you are in the group with does not have one of the maps downloaded. @sinful sequoia
That is usually why random selection does not work.
sinful sequoia
ok but...in solo queue 😶
tidal warren
Do you have all of the maps downloaded?
sinful sequoia
yep
tidal warren
Does a prompt pop up?
What exactly does not work about the random selection, does it not let you through to play a match?
sinful sequoia
i enter in a match but it 99% choose erangel
dusky notch
Please fix pubg for IPhone X
tidal warren
The random selection does seem to favor Erangel; however, that does not mean that it does not work.
tidal warren
You can send them an email if you would like.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
split fern
When released 0.9.
tidal warren
The 0.8.5 beta got released today, we do not know when the 0.8.5 live version gets released which means that we definitely do not know when the 0.9 version will be available.
Sorry to disappoint, but we definitely are not psychics.
silk hamlet
Why my game suddenly like this?
split fern
Oh thanks. What's new 0.8.5
silk hamlet
Need help
tidal warren
Go to #495519701049278464 and check pinned messages. @split fern
@silk hamlet heya, repair the client please.
tidal warren
Log out first. @silk hamlet
night cloak
Hi
night dawn
@night cloak which iPad bro ?
tidal warren
Hello, please read #481198147478224896 2.9 on all the reasons why you might have gotten banned. @night cloak
split fern
May be u used GFX tools @night cloak
night cloak
No
boreal lintel
Anyone facing a problem where after a match points show up in career results but don't add up in season/league points
What should I do?
opal wharf
cyan rampart
@boreal lintel If you think it is a bug, please check #481198147478224896 5.2
opal wharf
I wanna ask. Since 0.8 update i hv facing this problem. Almost everytime i enter match, this problem is happen to me. I cant enter the match at first. When i click "ok", i can enter match. Is it a bug or what?
Its take more time for me to enter the match. When i can enter match, i already in plane or already in the end of white line
blissful heath
it's a known bug
cyan rampart
It mostly happens due to high ping and unusually high server pings is an ongoing issue right now.
opal wharf
No, my ping is 30ms-100ms and still happen to me :(
blissful heath
@opal wharf what server you play on?
opal wharf
Asia and europe
cyan rampart
Try a different internet connection to see if the issue still persists.
bleak arrow
@here does anyone know how to check if your acc got banned or is under probation
opal wharf
Yes, i tried with wifi and phone data plan. But its still happen all the time
I never have lagging when playing. The problem only when wanna enter match
blissful heath
@opal wharf maybe client is broken have you repairing game client?
cyan rampart
@bleak arrow Just start the game, and your ban duration should show up.
Alternatively, you could E-Mail customer support. #481198147478224896 6.1
opal wharf
What is game client? @blissful heath
verbal falcon
the game app itself ^
blissful heath
@opal wharf from the login window click that repair icon it will fix itself
give it a shot
bleak arrow
@cyan rampart the thing is the game won’t let my buddy in...he keeps looping on that loading animation
verbal falcon
see 2 screenshots above @opal wharf for where the "repair" is
opal wharf
Already give it a shot yesterday. But still..... 😭😭
cyan rampart
@bleak arrow Does it show Internet Error after some time of loading?
bleak arrow
Lemme ask
blissful heath
you can try reinstalling the game @opal wharf
bleak arrow
@cyan rampart no he says it keeps loading every two seconds
Like the loading goes away and comes back
But in an infinite loop
opal wharf
Hmm okaaay. Thanks for information @blissful heath
cyan rampart
@bleak arrow Has happened to me. I'll DM you a fix.
bleak arrow
Sure thx
ebon nacelle
Anybody have direct contact with a dev? They literally screwed our clan ranking over. We've been a top clan since season 3, but not now because it kept showing we didn't max out our activity in "rank" even though we did. We finished "28" weekly today and now we're all the way back in 0.4% for weekly, this is just unacceptable that all our hard work was wasted just for us to drop back into percentiles. As we've worked hard to stay in the top 100 all season 3. I have all the screenshots and proof of our clan ranking and activity being maxed out. I need direct contact with a dev so this can be fixed ASAP. Can't believe my clan just lost our top 100 spot because of this ☹️
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tidal warren
Contact the customer support.
ebon nacelle
I did but it'll take days and our clan ranking is definitely going to be screwed even more by then. I think I'm done with this game, all that hard work just gone
They fixed the bug where it wasn't showing that our clan ranking was maxed out. But it finished us 0.4% for the week when they fixed it. And that isn't right because we was ranked "28" when we maxed out
tidal warren
I am sorry, I personally cannot help you in any way. The best option is to contact the customer support. @ebon nacelle
ebon nacelle
I know, thank you though @tidal warren
outer widget
The gyroscope on my device , Moto G5 plus , doesn't work . Can you help me.
tidal warren
There is no way to fix it, I have heard countless of players complain of this issue. @outer widget
This only happens on the Moto G5 plus.
outer widget
Is it a user end issue ?
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
outer widget
Thanks you for responding. I'll notify them soon.
gleaming abyss
tidal warren
@gleaming abyss please, use the #495519701049278464 for beta support. Once you're there, check the pinned messages.
night cloak
I can see enemies if they are inside the house far away if I'm not scoping them . Why ??
It's is a major bug . I' mean it's okay for me if I see them but they all also see me if I'm inside house ?
Is it happening with you all too??
tidal warren
I have not heard of other players encountering this issue. Please, make sure you report it via the in-game report button or by sending them an email. @night cloak
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
versed mural
when will the merit bug will be fixed
tidal warren
It will be fixed with the next patch. @versed mural
The release date is unknown to us.
tardy brook
@night cloak I can confirm this, I was able to see someone in one building of the 3 in military base (I was in one of them and he was in the one opposite) and when I WASN'T scoping him I could see him behind the wall, when I scoped in I couldn't see him anymore because of the said wall. I thought it was a bug and no one was there but I went to inspect and he was still standing in the spot I saw. He was in the corridor area with the doors closed. I reported this in game.
night cloak
It's still happening and I can still see enemies if I'm not scoping and if they are far lol in each game I play . I encounter this issue
You play on ipad ?
tardy brook
Like KitKat said, just keep reporting this every time you encounter it (include screenshots too) either in game or through the email.
No I play on my OnePlus 5
night cloak
Yes I'll take the screenshot next time and report.
strange rose
It happen to me to is not issue, it's slow rendering or maybe it can't rendering the building when you far away from it
delicate blade
@night cloak ok so basically if it's not being fixed, log out and repair you client. That should hopefully fix it. oh and screenshot any setups you have cuz those will reset
try that
spiral wadi
This guy send me annoying DM lockout from server @night cloak @night cloak
night cloak
Thank you @spiral wadi
Hey there i lost my guest account after last season reset is there a way to retrieve it ?
Forget about the in app support, after an what it seems automated message they went totally silent.
night cloak
When is the patch update coming out?
How do you fix lag when shooting or scoping with the 4x or higher?
Please let me know i can't be patient anymore
tidal warren
@night cloak Once your guest account is lost there is no way to get it back, sorry.
night cloak
I have been whining about this for months and still nothing has changed
tidal warren
To lessen lag: clear cache, make sure no other apps are running while you're playing, change your DNS to 8.8.8.8 or 8.8.4.4, repair the client by logging out of the game and then clicking on the "report" button in the top right corner. @night cloak
tidal warren
What OS does your device run?
night cloak
Android Samsung
tidal warren
To change the DNS on Android:
- Open the Settings on the device.
- Select “Wi-Fi”.
- Long press your current network, then select “Modify network”.
- Mark “Show advanced options” check box.
- Change “IP settings” to “Static”
- Add the DNS servers IPs to the “DNS 1”, and “DNS 2” fields.
- Press “Save” button, disconnect from the network, and reconnect for changes to take effect.
night cloak
It's not my ping
tidal warren
DNS 1: 8.8.8.8, DNS 2: 8.8.4.4
tidal warren
Suggestion channel for the PUBGM? No.
If you wish to send them suggestions contact them via the customer support email.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
ember thistle
There's still hackers with aimbots. Reeeeeee
tidal warren
Please, send the screenshots along with user names or user IDs into #discord
@ember thistle
strange rose
And about this achievement, am I supposed to do it on solo mode?
tidal warren
Fragile life achievement? @strange rose
strange rose
Yeah
tidal warren
No, it does not matter what mode you are in.
strange rose
Ah okay ty
tidal warren
No problem. 
night cloak
@tidal warren Their automated message seem to point out that there is a "recovery procedure" 🤔
tidal warren
Is there no info on this recovery procedure you're talkin about?
Should be in the email.
I am personally not aware of any "recovery procedure", sorry.
night cloak
@tidal warren They haven’t got back to me since then.
night cloak
@tidal warren I already did. I don’t care about loosing my ranks and stats I’m more worried about my inventory I had nice clothes and stuffs
tidal warren
Like I said, I am personally not aware of any possible recovery of guest accounts. Wait for them to reply.
Good luck.
kind sage
where i can report for bug?
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
woven atlas
@kind sage here mate ^^^
night cloak
@tidal warren Thank you KitKat 😃
Can’t wait till they optimize graphics for the iPhone X’s max, hdr mode is buggy
tidal warren
No problem.
night cloak
"Hello,
Thank you for contacting us.
If your account was linked to a Social Media (Facebook / Twitter / WeChat / etc), you can recover your account by logging back in the specific Social Media option at the Login Screen.
Please ensure that you're logging in with the account that you have previously linked to your PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Account.
If you have lost your guest account and would like to recover it, please let us know and we will lead you through the account recovery procedure.
Please do not hesitate to contact us again should you need any assistance in the future.
Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!
Best regards,"
idle axle
Any conquer ir ace level platet here...?
royal light
After having good internet connection
me and my friends are facing high ping or ms at the same time
night cloak
@idle axle this channel is for support please go to lfg channels
@royal light there are some optimization issues with update that is the reason for big ping or frame drop ,hope it will be fixed soon!
royal light
Never expect any good update from devs
night cloak
They are trying hard please have some patient!
violet socket
How to change your nickname once per day using the card?
I have used it once yesterday, how to use it again?
tidal warren
The rename card is only for one use. @violet socket
dusty heath
Wtf is happening rn in pubg
I crash all time in plane with one plus 5 and I when I try to connect to game it says connection lost
tidal warren
Is that supposed to be a support worthy question? @dusty heath
tidal warren
Many users are encountering similar issues, hopefully it will be fixed with the upcoming patch. Meanwhile, do no hesitate to report it via the in-game report button or by writing them an email. @dusty heath
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
dusty heath
Yeah, nc get -50 for no reason
chilly sluice
Does anyone have this problem ? My friends doesnt
And there are some maps glitches like cave and some places around the cave
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
solemn nymph
I need assistance
solemn nymph
The Perfectionist 1, it says reach the highest rank on Season 2 which was level 70 and I have completed but it doesn’t give me the rewards
hasty hatch
The deal with 1800uc is 50 usd and in india its 2k Indian rupees which is equal to 23usd so i made an american itunes account to save my 3$ and they banned me
solemn nymph
This is my proof I reached level 70
hasty hatch
It starts from season 3 bro
You gotta reach rp level 100 in season 3 to complete that achievement
solemn nymph
It said for one season which I did completed
tidal warren
This is a new achievement, the previous RP season does not count. The text is not referring to "Season 1", but rather to just a general season. From now on, if you reach the highest rank, you will get the achievement. @solemn nymph
solemn nymph
A lot, @night cloak has 17k fragments lol
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.
solemn nymph
@tidal warren ok
night cloak
@solemn nymph plus I already bought everything in the fragments shop lmao
hasty hatch
This is supprt btw lol
tidal warren
Please, for useless chatter move to more appropriate channels. @night cloak @hasty hatch
hasty hatch
Ikr sorry
tidal warren
This is a support channel meant for support questions only.
night cloak
@tidal warren I try for buggy (epic) end up getting 5 legendaries and 1 mythic
Explain? 😂😂
@night cloak take this to #chat
solemn nymph
@tidal warren I know this is a tough question but if I’m level 55 right now will I have enough days to reach lvl 100 before season ends?
hasty hatch
Ya you will have
solemn nymph
Ok
night cloak
@solemn nymph you should be able to
tidal warren
If you started with the RP the week it was launched then the answer is definitely yes. @solemn nymph
solemn nymph
Ok
versed mural
Any major news about merit fix please
solemn nymph
Thank you @tidal warren
tidal warren
No news, sorry. @versed mural
Nothing has changed in those 2 hours since the last time you asked.
tidal warren
It will probably come with the 0.8.5 update.
There could be a hotfix in between tho.
Nobody really knows.
versed mural
If I am not wrong 0.8.5is out on beta only this could probably take 10 to 15 days to come to global version you don't think this is very long waiting period
tidal warren
Nobody really knows, I cannot tell you anything about the merit bug fix simply because I do not know myself. @versed mural
Yes, I agree, that would be quite a long period.
night dawn
@hasty hatch 2k Indian rupees ~ 1800 ic ~ 25$
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.
tidal warren
Please, move this talk into the DMs @hasty hatch @night dawn
tidal warren
This discussion is completely useless, you cannot get the time you were banned back anyways. So please, take it into the DMs since I cannot do anything for you anymore. @hasty hatch
This is a SS from a few days ago.
They are working on fixing the game.
versed mural
Anyways the fix will come when it has to be come
@tidal warren today I heard an update of 16 mb what was that for and why it was not available to me
@tidal warren any answers
tidal warren
Next time, please tag me in #discord @brittle sparrow
Thank you for the tag anyway.
@versed mural the 16MB update was sent out around a week ago.
weak echo
I was just trying to play a game but it kicked me and wont let me in
tidal warren
Could you SS the issue? @weak echo
weak echo
It kicks me from the app and I reopen the app I press rejoin match and it kicked me again and again
tidal warren
That has to be due to poor optimization.
Many users are experiencing similar issues.
Hopefully, this will be resolved with the upcoming update.
weak echo
Is the 8.5.0 beta still open?
prime minnow
Everytime I open the full version of pubg I always get the "please check your internet connection and try again" message along with the "failed to authorize download" message when im in the lobby at the end of the second error message there are numbers and I already have all 3 maps downloaded
And this is in the 0.8.0
If anyone is able to help me with this issue that will be gladly appreciated
tidal warren
Please, report this via the in-game report button or by sending them an email. @prime minnow
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
prime minnow
Ok thank you @tidal warren
tidal warren
No problem.
red bramble
Does anyone have a Samsung Galaxy J7 Prime /
tidal warren
I think you would have a greater chance of finding someone with this particular device if you were to post this in #pubg-mobile . @red bramble
red bramble
Ok
tidal warren
Meanwhile, what seems to be the issue? Maybe I can help you. @red bramble
red bramble
So Im getting very bad frame rate
like i have it at the lowest settings and everything is still choppy
tidal warren
have you been getting bad frame rate before the 0.8 update? @red bramble
red bramble
I havent played before that
tidal warren
It could be an issue connected to your internet connection as well.
Have you tried adjusting the DNS?
tidal warren
To improve the gameplay try to: clear cache, make sure no other apps are running while you are playing the game, repair the client and change your DNS to 8.8.8.8 and 8.8.4.4.
red bramble
hmm
tidal warren
To change the DNS on Android:
- Open the Settings on the device.
- Select “Wi-Fi”.
- Long press your current network, then select “Modify network”.
- Mark “Show advanced options” check box.
- Change “IP settings” to “Static”
- Add the DNS servers IPs to the “DNS 1”, and “DNS 2” fields.
- Press “Save” button, disconnect from the network, and reconnect for changes to take effect.
red bramble
ill try right now
tidal warren
DNS 1 - 8.8.8.8, DNS 2 - 8.8.4.4
red bramble
Do i have to do anything to the router or no
tidal warren
No.
tidal warren
Also, stayin closer to the router while playin could help as well.
red bramble
my router is deadass right behind me
tidal warren
Well, having other apps running at the same time while playin PUBGM takes up precious RAM space.
tidal warren
GFX? Please don't.
tidal warren
The usage of GFX tools is against their terms of service as well as the End User License Agreement. Many GFX users had their accounts suspended for a month and on top of that lost 60 merit.
Also, you could be getting all of those issues due to poor optimization for your device.
tidal warren
Using GFX is not safe. Some devices simply cannot handle running higher than available FPS. Playing on high FPS puts strain on the device, usually the problem is that the device heats up too quickly; therefore, using the GFX tools is not only against the rules, but it could also be potentially damaging and harmful.
red bramble
hmm
tidal warren
Optimization i.e. the device does not run the app to the best of its ability.
red bramble
What Device do you use to play pubgm
tidal warren
I use the iPhone 7 plus.
tidal warren
I do not need a Playstation though. :DD
A lot of other things could have been bought with that money.. coincidentally, I needed a new phone.
red bramble
meh
tidal warren
Anyways, good luck.
tidal warren
Hopefully, the next upcoming patch will fix those issues and will bring better optimization.
red bramble
im just wondering if anyone out there uses my type of phone and gets a smoother gameplay
tidal warren
Try to ask on Reddit as well.
red bramble
i dont use reddit 😛
red bramble
meh ill prob find someone on this server that uses it
tidal warren
I hope so too.
prime minnow
tidal warren
Hello, this error sometimes does pop up, usually restarting the game gets rid of the issue.
Also, remember to play PUBGM while connected to steady internet connection.
prime minnow
I get this Everytime I open the game
red bramble
oh KitKat how do i get the cash in pubg
prime minnow
My mom has better WiFi but I still get this message
tidal warren
Yes, that is the only way. @red bramble
red bramble
thats pretty dumb
tidal warren
There are still other ways to obtain nice items, buyin UC is not necessary.
It depends.
red bramble
meh
prime minnow
I have reported the issue
gaunt shell
Is there any chances that I might have enemies that plays on pc while I'm in mobile just because I play it on pc earlier?
I noticed that many of them are so good, killing me at 200m without any sights/scope lol
tidal warren
Unless you’re paired up with an emulator player in your squad you should not be playing against emulator players. @gaunt shell
Does not matter whether you played PUBGM on an emulator or not
gaunt shell
oh okay
spice falcon
I keep crashing when I play sanhok
surreal mica
My Friend Lost His PUBGM Account because of he was resetting his device,All the restored data was cleared up and he connected with fb but he was forget the password, So Now How Could He recover his account?
restive slate
next bronze
@surreal mica ask him to log into facebook. When typing in the password, press 'forgot password?' (not sure what the real button says but somethin like that). Then ask him to go to his email and click reset password from the mail facebook sent him
Then relog into facebook
The game should automatically log in after he logs into facebook
tidal warren
@restive slate feel free to send them that suggestion.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
night cloak
Do you lose elo if you leave a match before the countdown ends?
next bronze
No u dont
night cloak
Leader board supposed to refresh at 00:00 but im not conqueror and im 451 total ranking
onyx raptor
Hello, I have the error that when I turn some side of the map, I turn to another place, the whole map is again loaded, it gives a small tink of frames per second, error in the textures, this happens to me in a Xiaomi Note 5 of this year
prisma timber
How Many Player Can Do This RP Mission Win A Solo Chicken Less Then 100 Damage....😡
young void
austere yoke
Seems legit
past basin
I have a question, if I use gfx tool to upload graphics will I be banned? What if I ban what can I do to avoid it?
silver shoal
I just used new phone than GFX Tools
weary bridge
How do I stop the chat from scrolling?
I always wanted to join a team from the chat but I always misclicked because the chat scrolled by itself
gleaming sonnet
celest holly
those player killed me and my other teammate just to get our loot
i do report cases like this but nothing happens, hope they will get banned
foggy swallow
My game is stuck on "downloading resources" do i actually just reinstal pubgm?
night cloak
Stuck on this screen. Anyone else have this problem?
tardy brook
@night cloak it just looks stuck but it is actually downloading the resources, depending on your internet speed wait till the time you think it should be done downloading and if it still doesn't change after that time then force close the app and then try again
night cloak
Understood. Thanks for info
tardy brook
This has happened with me, I waited twice the time I expected it to finish downloading then I force closed the app and opened again, when I did it just started with the game
night cloak
I guess the guy above me had the same problem. I wonder if he got it worked out
foggy swallow
Ye just let it download the resources, it works fine for me now @night cloak
gentle urchin
@ @foggy swallow can u help?
tardy brook
@gentle urchin no you can't edit those messages as of now, but you can still send custom messages
tardy brook
@gentle urchin you can write your own messages, that's probably what he did
tardy brook
When you are matching up in squad, go to world chat and this tab will change into 3 people standing, when you write messages there it appears to everyone in lobby in the same way you see those prewritten messages
weak echo
Is there absolutely anything you can do about me getting kicked from the game
It keeps kicking me out before I even land on the ground
tardy brook
@weak echo you've downloaded all the maps?
weak echo
Yes
tardy brook
And are you trying to play sanhok?
tardy brook
Huh
tardy brook
Lol
Let's wait for a mod if in case they know it's a known bug
obtuse eagle
Try pubgmobile(dot)com apk
weak echo
@obtuse eagle when have you started playing ?
obtuse eagle
since it came out
weak echo
Cool cool season 1 player too..
obtuse eagle
nice
weak echo
Fortnite Sucks
weak echo
Both
weak echo
I'm about to
obtuse eagle
aiht
weak echo
Is it from APKPure?
weak echo
Yea I stopped the download
obtuse eagle
pubgmobile(dot)com
past basin
.I have a question, if I use gfx tool to upload graphics will I be banned? What if I ban what can I do to avoid it?
steep obsidian
any recommendations if squad has been queued for 15 minutes w/o a match?
tardy brook
@past basin they basically detect if your app has graphics that it shouldn't so either way of changing graphics that are by modifying files can get you banned, so don't risk it
@steep obsidian region change? If one or more squad members are really high ranked it's harder to get a match to be on an even playing field
past basin
@tardy brook Thank you very much
tardy brook
Yeah that just sounds like a big matchmaking queue to me
tardy brook
Oh yes lol
steep obsidian
they need to just wait 2 minutes then match you against lower ranks
the ranks are more about playtime than skill level
up until ace anyway
tardy brook
That could be unfair to the lower ranked people that's probably why it doesn't do that
What region are you in? NA?
steep obsidian
it's a self-perpetuating problem though
long queues mean people get mad and sign off....or quit altogether
which creates longer queues
tardy brook
Maybe because of that you're only available for matching with silver-gold players lol
NA in itself is a small playerbase
And then FPP is even smaller
tardy brook
Asia
steep obsidian
blech. ping would be terrible
tardy brook
Asia and South America have the most players
steep obsidian
hmm k. SA might be plausible next season 😕
hate the idea of playin against a ton of bots again though
cyan rampart
Also Europe.
night cloak
Anyone noticed graphic bug with iPhone Xs Max in HDR mode ?
Feel free to report the bug using in game report button or via mail
PUBGMOBILE_CS@tencentgames.com
@night cloak Thanks
You're welcome!
sage breach
Hey anyone there i need help
night cloak
@sage breach feel free to ask
sage breach
My merit is not increasing
I've played many solo games but not a single merit increased
night cloak
Merit system is currently bugged ,ut will be fixed soon!
sage breach
Do have an idea how much time it can take?
night cloak
Nope,don't have any idea about it for now!
sage breach
do you think the problem will be solved in next update
night cloak
Maybe,if your problem is answered please move to proper channels!
autumn drift
Pubg mobile keeps crashing after the 0.8.0 update
Just after v jump out of d plane or during d middle of the game
V annoying cause when I reopen the game i will already be dead causing me to loose my rank points for no reason
night cloak
Please report the issue via in game report button or send an email to
PUBGMOBILE_CS@tencentgames.com
With required screenshots and clip
loud mountain
Anyone tell me when 0.8.5 globally realesed
hollow vault
@loud mountain no tentative date.
pseudo bolt
It's possible to install pubg in mac
hollow vault
@pseudo bolt emulator ?
obtuse eagle
not more than a week @loud mountain
pseudo bolt
@hollow vault ha..
hollow vault
@pseudo bolt i'll send a reddit link in dm, check it
pseudo bolt
Thank you @hollow vault
toxic lotus
Someone aimbot hack me
cyan rampart
@toxic lotus Please check #481198147478224896 5.1
night cloak
@toxic lotus. Report the player using in game report button or via mail
toxic lotus
It doesn’t work
vocal minnow
You can't play pubg mobile on mac. @pseudo bolt
toxic lotus
PUBG on pc has a good reporting system but mobile don’t have it so bad
cyan rampart
@viscid shore The results are not out yet.
vocal minnow
@toxic lotus The devs are working on releasing more anticheats every update/patch, the only way we can help them is by either reporting or sending them an email.
cyan rampart
@toxic lotus If you know how to properly report, it is not an issue.
When someone kills you, press the Orange report button on the death screen and fill in all details.
Alternatively, you can also report them in an E-Mail to PUBGMOBILE_CS@tencentgames.com along with video footage of atleast 30 seconds.
vocal minnow
@cyan rampart Well people are really angry that they haven't been receiving any information regarding the tournament and have been disqualified.
viscid shore
@cyan rampart yeah i already checked
cyan rampart
@vocal minnow Well maybe they should read the tournament guidelines properly.
stiff snow
Google Play ploblem in Vietnam plz help?
viscid shore
@cyan rampartjust thout may be in other resources
vocal minnow
@cyan rampart They haven't been receiving emails, that's the problem.
And there's no information on their twitter either
@stiff snow State your problem.
cyan rampart
Results were supposed to be declared within 10th of October.
stiff snow
@vocal minnow when i search "PUBG" it's not come out but instead i type in "pubh" then it's popped out
Plus,there are some players said that PUBG is not supported in Vietnam
cyan rampart
It might be restricted to some parts of Vietnam, not the whole.
I have been matched with many Vietnamese players in random squads.
strong hull
night cloak
@strong hull there are some optimization issues with the update for now please wait for the optimization update!
rocky echo
sand igloo
@rocky echo you will get pubg crates wit those coupons
feral atlas
Top 100 players of every region have kill death ratio above 20
Still they are playing regularly
I get banned for no reason and after the ban is lifted my merit is glitched
Wow
Do the hackers pay u extra or something?
vocal minnow
@feral atlas Having 20kd is normal.
@feral atlas Well you would have been banned for a reason.
wide venture
Why does Pubg iOS lag so much?
vocal minnow
Try doing a speed test. @wide venture
wide venture
I use wifi hotspot
wide venture
How 😅
vocal minnow
You might not be getting enough of download and upload speed.
Try doing a speed test while you are using the hot-spot.
@wide venture
There should be an app in the app store.
wide venture
Ok! Thanks!
vocal minnow
@wide venture Send me your results after doing the test.
It's called Speedtest by Ookla. @wide venture
feral atlas
@vocal minnow having 20kd at gold might sound ok but on conqueror it isnt buddy
What abt 49 kd tho
Is that normal for u too?
haughty cypress
Oof 49 kd
vocal minnow
@feral atlas At conqueror people have 45-50kd.
feral atlas
So?
vocal minnow
That is indeed normal. @feral atlas
feral atlas
Thats ok somehow right?
vocal minnow
Let's take this elsewhere, how about #chat
feral atlas
How can a guy kill 49 ppl in every match on solo
haughty cypress
Thats pretty much cheats
vocal minnow
That's your overall KD.
haughty cypress
You could go around the entire map, and by chance 35 is hard
feral atlas
So 49 kd means 50 kills every match
And what are the rest of ppl doing? Hiding and waiting to be killed huh?
vocal minnow
In PUBG you kill more people but you die just once every match that's why some people have really high KD. @feral atlas
vocal minnow
@feral atlas Let's not argue about it here.
feral atlas
Next match i die without any kills my kd becomes 25
feral atlas
@haughty cypress Exactly
That guy played 200 plus matches
50 kills in every match?
vocal minnow
Exactly now that's a hacker. @feral atlas
pseudo bolt
@vocal minnow through emulator
vocal minnow
It's all about the amount of matches you have played.
feral atlas
And thats not one guy buddy
Top 100 is filled with hackers
Only 2 ppl have kd of 4
Rest all have 34,49,21 like this
vocal minnow
You can determine a hacker by looking at his/her accuracy, headshots and matches played.
feral atlas
To be in conqueror minimum matches u have to play is 100
And with 100 matches u cant have a kd more than 10 even if u r pro
vocal minnow
The devs are trying their best to release anticheats every update/patch, all we can do to help them is by reporting or sending them an email (Alternatively, you can also report them in an E-Mail to PUBGMOBILE_CS@tencentgames.com along with video footage of atleast 30 seconds.).
@feral atlas
feral atlas
Yeah
And they dont reply buddy
I sent like 6 mails
And with gaps of 4-5 days
I have no problems with hackers u cant stop them
But why should we suffer bcoz of some merit glitch
Isn’t this a problem they can fix wth a small patch?
glad harbor
They get emails that u cant imagine how many.But what i know is they reply all with best answer.
feral atlas
We get new items every week right?
Then why not patches every week to make game tolerable for non hackers that play for fun
haughty cypress
The guy does have a point tho^^
silk hamlet
So I never used glx let’s suppose if im using glx tool on other games like moba or something when I start pubg will it detects glx on my device like some games can detect if ur device is jail broken or not?
night dawn
@feral atlas exactly
night cloak
@silk hamlet as long as you don't use the gfx tool on pubg mobile you will be good
silk hamlet
Ok thanks buddy
grave shore
Can moderators now give Clan Recruitment perms or do we need to wait for help from Adkins?
night dawn
Anyone received any reply from TencentGames about the Merit Bug ?mods?
tardy brook
0.8.5 is supposed to fix the merit gain bug
night dawn
What about the global launch of 0.8.5
tidal warren
Constant asking isn’t going to bring it faster.
night dawn
Yeah
tidal warren
The launch date of the 0.8.5 live version is currently unknown.
tardy brook
Have patience
tidal warren
You’re not at anybody’s mercy. @feral atlas
tardy brook
It will come next week if the in game countdown ends up being accurate
night dawn
I don't want to discuss anything now . Done
feral atlas
Nvm
night dawn
No one will
tidal warren
I’m just as in the dark as you guys.
Wish I could help, but I can’t promise y’all fake dates and fake promises.
Would do more harm than good.
feral atlas
Will get an android device hack and get banned and clear data and again hack... then come here and watch others suffer too lol
tidal warren
-_-
Well then, if I can’t help you in any other way please move to a different channel. @feral atlas
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #pubg-mobile or #chat, depending on context.
night dawn
See , they won't giving any refunds for the Royal Pass since it's it's already completed like half of it's time .And there is absolutely no point investing in this game now
vocal minnow
The hacks will gets patched up.
tidal warren
That is all up to you to decide, there’s no reason to vent out all of your anger here. You’re going on wild goose chase. @night dawn
Move.
gray oasis
how can i get the custom room perm infinitly. i'm a streamer on youtube. İf i have this perm, i record to live stream every night.
haughty cypress
have 1k followers on YT or twitch and then email tencent @gray oasis
tardy brook
@gray oasis you need to be a partner with them, contact them on their mail though usually they reach out to others first
vocal minnow
There's no point of arguing about it anymore we have helped you from out end please don't criticise about anything else, move to the chat. @feral atlas
tardy brook
Can you actually have that permission? Cuz I see the big youtubers using room cards of their subs
gray oasis
@haughty cypress i have already. they say as the same as ur article. but they don give me a perm 😃 and i agree with @feral atlas article. 😃
quaint vector
@grizzled lark wtf dude when is the merit getting fixed
This is bullshit @grizzled lark
@tidal warren any news yet ?
night cloak
Pubg mobile admins and developers you guys should check out the statistics of top 3 conqueror player in asia server| squad mode
This players are hackers and i can tell that because of there statistics which are impossible and unacceptable Guys look at that Number 2 player he reach in conqueror in 2 days which is impossible his statistics show that he only played 183 games and his kills are 4000+ its an humble request to pubg mobile developers to banned this players because of hackers we loyal players can’t getting in conqueror tier
haughty cypress
@night cloak sir, the server admins and mods are not game devs, they have no power over bans or unbans
split fern
When released 0.8.5.
haughty cypress
No announced dates yet @split fern
storm flumeBOT
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
tidal warren
@night cloak ^^^^
wispy mulch
Just dumb rating system
vestal moon
Why?
night cloak
Not allowed anymore
night cloak
Unfortunately, you gotta use normal characters.
vestal moon
Thanks though.
meager spire
If I leave a clan my collected clan point will lost or I can spend it in an another clan?
tidal warren
You will not lose clan points.
You will only lose clan activity points.
Clan points always stay with you and are transferable.
rustic pumice
Each time I try to land in sanhok my game crashes and I can't re enter to match till the match ends or I get killed..... please help
sharp lantern
Is that true gfx tool leads to ban
tidal warren
Please, feel free to report it via the in-game report button or contact the customer service. @rustic pumice
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tidal warren
@sharp lantern hello, yes it is true, the usage of GFX tools is against their terms or service and the End User License Agreement.
Many users have previously gotten their accounts suspended from a month up to 10 years.
livid hare
Cant not increase merit
sharp lantern
Ohh
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
rustic pumice
@tidal warren huge help
tidal warren
Hello, yes, that is a well known issue which should hopefully get fixed with the upcoming 0.8.5 update. @livid hare
livid hare
@tidal warren well thanks
tidal warren
The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times.
There is a possibility that they might release a hot fix in between, but I doubt it.
On the bright side, you can play custom rooms duos/squads.
Since merit has no effect on your ability to access custom rooms, you can freely play duos or squads.
lime holly
Yo how do I report bugs in the beta?
When I went to customer service in 0.8.5 I didn't find chat there
livid hare
@tidal warren thanks really helpfull
tidal warren
Use the report button that’s in-game. @lime holly
umbral breach
Is there anyway that we can play with fb profile in beta?
tidal warren
Currently, it is advised against tryin to connect any social media to the beta. @umbral breach
lime holly
@tidal warren the proplem is my bug is not only in game but also in the lobby
umbral breach
Okay
lime holly
@umbral breach I'm playing with fb profile on beta
tidal warren
There should be a report button even in the lobby.
lime holly
@tidal warren hmm ok I'll search for it
tidal warren
Also, do not forget to give feedback via filling out the survey mentioned in #481208797352951851. @lime holly
lime holly
@tidal warren I didn't know about that thx
tidal warren
For future reference, this is a support channel for the live version. Please, next time use the #495519701049278464 @lime holly @umbral breach
sharp lantern
Is there any way to play pugb without lag after 8.0 update my game is lagging
2gb ram
tidal warren
Try clearing cache, playin on low graphics and repairing the client. @sharp lantern
sharp lantern
I'll try
tidal warren
So far, many users are experiencing lag and FPS drops, it could be due to poor optimization.
The 0.8.5 update, which should fix all the major bugs and glitches, should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times.
The outcome is, try the things I mentioned, if that does not work, wait for the next update which should smooth things out.
amber hedge
0.8.5 stable came or not?
kind drift
@amber hedge it's currently in beta version , it'll be live soon
lime holly
@tidal warren ok thx for the help
tidal warren
No problem.
devout carbon
Is gonna pubg lite be global soon?
open oracle
Asia server lags sometimes for the whole players at a same time since few days,is that a new feature from 0.8😑😑😡
night cloak
@open oracle there are some optimization issues with the update for now it will be fixed soon™
open oracle
@night cloak let's hope soo,0.8.1 update is just trash,done nothing
tidal warren
The release of the global PUBGM lite version is unknown to us at the moment. @devout carbon
devout carbon
Thanks. But some time ago there was a channel for news like #news . Why was it deleted?
tidal warren
It has only soft launched in the Philippines currently; also, there is not much info to be posted thus the pubgm lite news channel was closed.
Not enough sufficient info to provide to players.
devout carbon
Mhm seems right.
sharp lantern
@tidal warren repair client option helped me out thanks
tidal warren
No problem. :))
nova mural
help help ..
why pubg mobile not open in remix os
tidal warren
If you wish to play pubgm on PC download the Tencent Gaming Buddy, pubgm probably does not support remix OS since it has been discontinued even before this app was launched. @nova mural
clever tapir
nova mural
@tidal warrenbut there is lots of lag in pubg emulator . I have touch pc . so tell me which android os I use for pc that work in pubgm
tidal warren
To play it on mobile, version of Android has to be higher than Lollipop i.e. 5.0
5.1.1 and up.
nova mural
that mean is I am install lollipop in pc so is work
tidal warren
I have no clue how Remix OS works.
tidal warren
In that case it should work.
restive quarry
hello gyz my game is not starting its stuck at updating download list any help?
nova mural
if you got any info so plz text me
tidal warren
How much RAM does that device have ? @nova mural
Can you not exit out of the app? @restive quarry
proud token
how to report cheaters with video proof
storm flumeBOT
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
tidal warren
@proud token ^^^^^
restive quarry
i can i restarted it and didnt work i cleared data didnt work and i unstall and reinsal it and still didnt work
tidal warren
Could you SS the issue ? @restive quarry
restive quarry
SS?
strange rose
Screenshot
restive quarry
ok ;3
tidal warren
Send it to customer service. @proud token
restive quarry
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
proud token
ok
tidal warren
@restive quarry check your internet connection.
restive quarry
its fine
tidal warren
This usually only happens when the connection is weak.
That’s why it keeps loading.
And reinstalling did not work?
tidal warren
Turn off antivirus. @restive quarry
restive quarry
i dont have an antivirus in my phon does come built up with one
and it wasnt like that befor it was fine
tidal warren
Switch in between internet connections. @restive quarry
restive quarry
hmm well i have only one conaction so i dont think its the problom im cheack the email
wild moon
I have a question
Wasn't glass supposed to be added to windows a couple of updates ago?
wild moon
O okay
Will the next offical update be 8.5 or will we be going to 9.0?
Basically is 8.5 just for testing?
tidal warren
The 0.8.5 update should come around the 5th of October, there’s a timer in game. However, I would not completely rely on it since from past experiences it has reset a couple of times.
The next is 0.8.5.
wild moon
Yea i know, lol
frank swallow
Anyone here ? I have a question
tidal warren
Yes? @frank swallow
frank swallow
What if i play solo squad for Pacifist?
Would i get it?
Or it has to be strictly on solo platinum?
tidal warren
It has to be strictly solo mode. @frank swallow
night cloak
It takes around 30mins to find a solo FPP(Asia) match. Help
tidal warren
That sadly happens once players get to higher ranks.
night cloak
But cant yall do something to make that not happen?
frank swallow
@tidal warren i have platinum 3 in squads and silver 1 in solo so if i play only solo will it work for pacifist?
tidal warren
@frank swallow It will not work. You have to be Platinum and above in Solo.
frank swallow
@tidal warren dang🙄
tidal warren
To get the Pacifist Achievement.
tidal warren
I do not know. If his rank is higher than Platinum then it is possible. @night cloak
night cloak
sure.
tidal warren
@frank swallow let's see, it should not be possible.
frank swallow
@tidal warren yep let's see
But it would be cool if it's possible
Mention me when he sends ss
night cloak
2mins
frank swallow
Ok
night cloak
i'll mention u
frank swallow
Yup
tidal warren
Ok, good.
night cloak
here
tidal warren
What about TPP rank? @night cloak
tidal warren
He must have achieved the title prior to the season reset. @night cloak
That has to be the case.
frank swallow
Maybe
night cloak
was this title thing available during season 2? I played for first half in season 2. had exams later on. so..
tidal warren
Yes, it was. @night cloak
night cloak
Okay. thanks.
tidal warren
@rancid heron I will look into it, for future reference, please use #discord :3
This is only support meant for the game.
rancid heron
Okie thanks
night cloak
Regarding my problem: last season I was in top 1k players(squad mode) but I didnt face this problem. Why in this season?
Just coz am solo?
@tidal warren
I hope im not disturbing you dude but I really want to push bad this season but not getting a match frustrates me. I hope you understand this.
tidal warren
It must mean there are not many players that are this highly ranked in the server that you play in.
night cloak
Asia
tidal warren
The game does this on purpose, does not want to let you play against 90 bots.
Try repairing the client.
tidal warren
Dissolving rank brackets would prove unfair to lower ranks
Imagine being bronze and playin against players that are in ace.
night cloak
well lol yeah
tidal warren
No fun in that.
night cloak
but skills...
tidal warren
Have you tried repairing the client? @night cloak
Skill is acquired through playing.
night cloak
A min. I'll repair it rn
Many players are veterans.
And is pubgm thinking about removing bots?
at least from gold and above?
tidal warren
Dissolving rank brackets is like letting a 90 yo grandma race against Usain Bolt.
Would not end up good for the 90yo grandma.
So bronze players are 90yo grandmas while ace players are like Usain Bolts.
night cloak
haha, you're funny. Thanks. You made me smile.
tidal warren
I am not sure tbh.
night cloak
Sure bout?
woven barn
Can anyone help me out...fr few days i felt that sensitivity is not smooth ..sometimes ok and some times not...wat should i do..earlier it ws so smooth😢
tidal warren
Issue is there is not a sufficient number of players playin at all times of the day. Meaning, the game has to supply bots to fill the space. @night cloak
However, you could email them and ask them about it.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
tidal warren
@woven barn Have you tried adjusting the sensitivity settings?
If you have adjusted the settings and are not happy with them just go back to default.
woven barn
@tidal warren i did....suddnly while playing sensitivity changed like aiming difficulty. ...
Though my ping is good
tidal warren
Repair the client. @woven barn
woven barn
Srry... wat and how??? @tidal warren
night cloak
They get equipped, I just think they dont grant bonus exps, im quite sure Im wrong tho. I have a suggestion tho, Show the bonus exp as +_ ; eg: suppose 1 get 20xp for a match and is using 2x card, so show 20+20
tidal warren
Send that suggestion to this email address: PUBGMOBILE_CS@tencentgames.com. @night cloak
night cloak
OKay.
bronze lodge
The aiming sensitivity is ofcourse choppy on 4x and above.... Try miramar....its not smooth now...its clicky
night cloak
@bronze lodge All i can say is, its smooth for me(95% of time)
Finally got a match. yay. bye.
glad harbor
@night cloak yeah
bronze lodge
@night cloak have u tried it in Miramar well over 360 m
Like when somebody is peeking and u have to move the cross hair a little bit...then comes this clicky choppy thing
median moth
I used to be able to play the game smoothly at 200-600ms pings. Now the lags are too much, most of the time unplayable, even at 200 ms.
night cloak
Game stucked at very last moment,
I was able to move around but couldn't take out my gun, get in car and heal myself up.. died
Ping was fine though
@bronze lodge not quite sure about that but its smooth overall.
teal gale
Mate 10 pro BLA-L09 8.0.0.139 (C55)
@sleek plinth
storm flumeBOT
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
sleek plinth
👍
tidal warren
Please, use the in-game report button to report the issue or write them an email with this picture as an attachment. @teal gale
tardy brook
@teal gale btw are you using Gpu turbo or any dev only Gpu setting?
teal gale
@tardy brook Gpu turbo
tardy brook
Does it make a difference if you keep it off? I've seen other people with this bug and they were using Gpu turbo
teal gale
I haven't tried turning off the turbo Gpu turbo
@tardy brook I wouldn't even know how to disable it😅
tardy brook
@teal gale oh, I don't have a Huawei/Honor device so I wouldn't know how to help you either, I thought gpu turbo is a togglable thing
teal gale
@tardy brook I don't think it's because there's no option between settings for the Gpu
magic plaza
I need some help
tidal warren
@magic plaza yes?
magic plaza
My app is crashing idk why it only shows the starting image with lightspeed and all that
And crashes
It crashes after this
tidal warren
What device are you on? @magic plaza