#questions
1 messages · Page 185 of 1

@bold galleon if you don’t have a problem, please move to the respective channel.
@ashen turret if you want to get custom room info go to #481193721560432670 and react to be able to receive notifications.
If you do not know how to join custom rooms just ask.
when this stupid bug will fix??
There is no specific time. @bold galleon
😒
The bugs will eventually be fixed in the upcoming updates, the devs are trying their to best to fix the bugs and glitches, all we can do is wait and support their work. @bold galleon
this is a wanted bug, they should fix it asap, if i cant play duo and squad, whats the meaning to use that account
What's your issue? @bold galleon
Yo Any update on Merit bug from devs ?
merit
We have been over this. They are working on it.
Now if you do not have any other questions, please move to other channels that are suitable for chatter.
Well your merit was deducted because you must have violated a rule, the system automatically does it. @bold galleon
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
@vocal minnow come in #chat
@tidal warren why merit not increasing?
@chrome jungle it’s a common bug. Please be patient while it is fixed. In the future, this won’t ever happen again if teammate trolling doesn’t happen.
@next shoal i am stuck in solos from last 5 days
my rank and everything going down
On the bright side you can still join custom rooms. @chrome jungle
@tidal warren ok but please forward my message to devs
so many people suffering from it
Custom rooms duos/squads are not influenced by merit.
@chrome jungle that is unfortunate. But wouldn’t have happened if you hadn’t trolled teammates. Maybe try to not do that as much in the future.
i havent trolled them
just threw granade when team mates pushing in a house
and they all died
@chrome jungle well unfortunately there isn’t much that can be done at the moment. Please be patient and the devs will come out with a fix as soon as possible.
👍
I'm lucky I got my merit above 60 before this all happened @tidal warren
Unfortunately the game isn’t optimized enough for some devices. @zealous flame
@zealous flame reduce your frame rate in your settongs
So there literally isn’t much you can do to fix the issue, just go with the lowest of settings and don’t have any other apps running while you’re playin pubgm. @zealous flame
Just saw that there was a ~25mb patch for NA players that's being rolled out. What's this gonna fix?
could be merit fix?
@serene lantern it was for sensitivity fixes and the id name card glitch
There isn’t any way to fix it rn. @ornate bolt
It is a well known issue, the devs are working on it.
@night cloak no that roughly a week ago. This was just now rolled out
Np @ornate bolt
And that was a 16 mb patch this one's 25
@serene lantern I'm not sure then, could be other fixes
are flares supposed to be lying on ground
@midnight arch yes
ok
Where is this information from ? @serene lantern
@serene lantern what do you mean?
I was seeing wickeds stream and saw a 25 mb patch a couple minutes ago and my clanmate from Canada also said he got the patch
@serene lantern today?
Yep around 5 mins ago
Couldn't screenshot it off the stream the download went too fast
@serene lantern okayyy thanks for the information, i hope its not fake XD
No. I was hoping it's a fix for the lag and wanted to clarify it here
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
@serene lantern and fix for merit too XD hahaa
@serene lantern currently I’m unaware of a 25mb patch, don’t have any info on it. Isn’t mentioned anywhere on reddit either.
I saw it for sure. Wickeds game froze and he restarted it and the download came. I swear I'm not drunk
Is there new 25mb match @tidal warren mod
Read up.
@glad harbor
Yeah read already but got confuse i delete pubg and need to re install again so
That 25mb patch not a fix for merit system
@amber hedge merit issue is just been reported it will be soon fixed
@brisk venture who are you ?
Yah I got reply from in-game support they have asked for screen shots
this is a small bug idk why it is taking soo long for them to fix it
@mental bison hmm dont know bro lets see when they patch
Small bugs hurting me a lot 😢
same here
@night cloak explain
@ed
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Screen turned side ways while in a car
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
@night cloak send this SS in ingame support
wait for 24 hrs for replay from them
Ok
if till not then tag mod here and explain them 😃
Hi
Hello, how can I help you? @dull torrent
Am goodyou?
Well, this isn’t a place for chatter, please move to a different channel.
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
Get the cooking time of stun grenade back to 2.5seconds please, its hard to cook and throw and take out gun back because we usually throw it in 15m situation else it won't work so for close range 2.5second is far more better then 5seconds
A found a bug in pubg once
@tidal warren can you please solve my issue
When a was driving a bike a glitch in to the wall of the school
:GWfroggyPeepoDetective:
Cud you tell the owner my problem plz @tidal warren
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@dull torrent ^^^
Yes?
If you wanna report a bug read above.
The message by Machete. @dull torrent
So I thought I finished Weapon Master. But apprently M249 is not classified as an Assault Rifle. Are you kidding me?
its a machine gun
Yea, I thought it was an AR all along
🤦🏻♂️
Well great now I've to do it over again for the 29th time.
not only was i headless, but my spawn area was in tpp instead of fpp (i selected fpp in the matchmaking)
HACK LOL
😂
English only please @night cloak
@tidal warren okk
No, still no news. @night dawn
Damnit , I am missing my RP . Already sent ss to TencentGames as they asked me to but not reply from them yet .
No*
I got a groza and a awm from stealing others flare drop and then when I went left the game to check a discord ping , then when I came back in pubgm they said "you were killed in the last round" when I clearly wasn't as I heard from my team mate
please fix this glitch
when I don't even die, it says "you were killed" that happened to me like 5 times now
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Pubg beta program
There is no ongoing beta at the moment. @slow marsh
Is there any upcoming program s
Not at the moment. The 0.8 update is still quite new, so it might take a while for the next beta to come. @slow marsh
@blissful lion it happened to me too but then i restarted the game and it gave me the option to get back in the game
is their any place for adving discor dservers?
lel
I start game inv people then game crash again and again
That was from last year
🖕🏿
No it is not.
Are you on iOS? @silk hamlet
Yes
If I am not mistaken there is an option in the settings to shoot when using 3D touch. Its a technology that senses how hard you are pressing onto the surface of your screen. @silk hamlet
So it helps with better recoil control?
Not sure since I do not use it. It does not change the recoil of a gun, it could only potentially make it easier for you to shoot ie target the opponents easier. @silk hamlet
Also, would eliminate accidental fire since you have to exert some pressure for the sensors to sense the pressure.
Wow
Is the merit bug fix yet
Not yet
PUBG Bug fix is slow and more and more bugs popping up
They are working hard probably
No, the fix is not out yet. Please, understand that your frequent asking will not make it come sooner. Have some patience, you are not alone, other users are suffering as well. @lofty creek
Yah @tidal warren
@tidal warren can you please mention me when it rolls out
Untill then @lofty creek play solo
Kk
My Game Crashes Or Some time Suddenly Stops For 2/3 Second What Can I Do
My Mobile Processor Is Higher And I Play In Smooth Extreme But Still Suddenly Crashes Or Stop For Seconds
The devs are working on fixing all the issues, this update is still quite new, so issues are to be expected. You can report this info via the in-game report button, or by writing them an email PUBGMOBILE_CS@tencentgames.com . @worn sundial
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
my id had been ban for 30 days, then my merit has turned 40 and now he is not growing.I played solo matches but he is not growing , what should I do now?
Yes, hello, that is a well known issue. @warm oyster
Currently, the only option is to only play solos or join custom rooms. The custom room access is not in any way restrained by your merit points, so you can still join duos/squads. @warm oyster
That did nothing
@royal epoch Hello, the only option is to report it to the devs. There is no fix for it atm, there are more players encountering similar texture problems.
😂
This is quite a common visual abnormality.
Please, do not falsely promise deadlines- that is not confirmed, no need to spread faulty info. @amber hedge
Ok
@torpid nova Hello, have you tried uninstalling?
Uninstall the game and then reinstall, clear all the cache as well. @torpid nova
@night cloak i wna ask something can i
@tidal warren so could I play doh and squad in custom rooms?
Try repairing @torpid nova
duo*
Yes. @warm oyster
ok
@boreal dragon What do you need help with? No need to tag an admin.
@torpid nova Like I said, just reinstall the game.
so how long it will be solved? @tidal warren any idea?
There is no certain time window, we do not know. @warm oyster
what is this after this there is not 3x 6x sens
That is an old patch that launched around a week ago. @fallen stump
@tidal warren there will be an update to fix lag issues?becacause every 10 seconds it lag or become unstable,im not the only one with this issues
@tidal warren oh realy then where is 3x 6x sensitivity before this 16mb there is 3x and 6x sen
This Patch fixed the Rename Card bug, 6x and 3x scope sensitivity adjustment bug, as well as some KAR 98 skin display mismatch. @fallen stump
The devs are working on the issues, please stay patient. @sour osprey
@tidal warren i already update that patch and again 16mb update
I am not aware of any other patches. @fallen stump
Same, even I haven't received a patch other Than that
Because is becoming annoing some times,it blocks and crash,have you guys changed anything from code from 0.7?
Guys, the devs are working on the isses, how many times do I have to say that the constant bickering and complaining is not going to bring the next patch faster? Please. If you encounter any bugs or glitches feel free to report them via the in-game report button or by emailing them, PUBGMOBILE_CS@tencentgames.com.
@barren warren what Asian server problem were you fererring to?
The ping
Man
Eveyone in the server is suffering with the ping
Why cant thwy fix it man
That is not only an issue with the Asian server, most players are encountering higher ping.
New Helper on the block. Feel free to ask
Millions of player paid for rps
They have money
They have everything s
Still they cant fix this thing?
Keep complaining not gonna solve the problem, You need to understand become a developer is so much difficult -.- if you want it to be fast make your own game
@barren warren How's Elite pass and your Lag Connected ?
The high ping could be cause by the increased number of players that is why there have been more connection and server issues recently ie higher ping. I have personally encountered higher ping as well, however the game still feels smooth.
There is no known time window. Be patient. The update is still fresh so issues are to be expected. @barren warren
The devs are working on it, now if you do not have any other questions please move to a channel designated for chatter. @barren warren
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
That is unfortunately all the support we, as Discord Staff, are able to provide. It is understandable that you're upset, but as we've already posted in #community-news, the Customer Support receives hundreds of mails each day. Even if they are aware of the bug/glitch/problem it takes time for them to send it over to the developers who ultimately need more time to get fix it. That being said, complaining about it here or elsewhere is going you get you nowhere. Be patient. That is all we ask.
I have a question that if I play custom Room, if i wins, what will my merit increase? @tidal warren
No, custom rooms do not contribute towards your rating. @warm oyster
Do we have to get killed by the red zone to get the "Killed by bomb" in the Life is Fragile achievement?
Yes @dusty tree
Alright,thanks
Hi
@vocal crater Hello, how can I help you?
When pubg lite release in Indonesian?
There is no official release date. @vocal crater
So far it has only soft launched in the Philippines so right now you cannot get it anywhere else through the official marketplaces.
:(
I don't so much need help as I need to make the devs aware of something. If this isn't the place to do that feel free to tell me where I should. I am a high ranked Fpp solo player since I hit crown 3 I have not been able to get matches. It's been. 2 weeks since I've been able to play fpp solo. I understand how the ranking works I know it's supposed to put players of similar skill and experience levels in matches together but as it sits now it penalizes the people that are further along then most (like me) by making it impossible to play. I actually like these kind of ranked system in games I really do but at this point it's just becoming unpractical. All you would need to do is widen the ranks that can play together based on wait time. I'm sorry if this sounds like me nitpicking but I really just want to play the game the way I most enjoy playing.
game stuck on starting screen in iOS, any ideas ??
hello, are you on Wifi or cellular data? @vale linden
So basically I was considering to get the Cloth mask (leopard) which you get by doing an IAP (in-app purchase), and after buying 60 UC for only this item, I have yet to receive it. I have tried contacting PUBG mobile support by not only clicking on the button that says customer support in settings, but also going to the PUBG mobile forums to contact them there. After a few hours of waiting, I have yet to get a response. Is there anyone here that has faced the same problem and can help me to resolve it, or does anyone know a alternative to mailing them? If even one person could care enough to help, I'd greatly appreciate it (My nickname is 'mas03ali'). Take care. This was posted on reddit, but after severral hours waiting for a response, I decided to join this server to ask for help.
Hi @tidal warren my merits arent increasing even though I'm playing solos please help ?
Yes, that is a well known issue. It is being worked on. Meanwhile, you can play solos or join custom rooms if you wanna play duos/squads.
@tidal warren but once the merits is fine again will the games we played already count towards merits?
I am not sure, would say they do not. @quaint vector
@delicate wave Hello, we can’t really help you here. Just wait for the customer service to reply to you, it might take them a couple of days up to a week to answer. Good luck.
@quaint vector there is sadly no specific time which states when the next patch is going to launch.
Gosh so I can't climb rank with squads...
When you’re on WiFi, try to adjust your DNS to 8.8.8.8, that could get rid of the stuck screen. @vale linden first click on the “i” right next to the WiFi symbol.
Don’t worry, this will not result in losing anything important, once you switch the DNS back to automatic it’ll change back.
To get the cloth mask (leopard), do you have to purchase more than 60 UC or is that enough?
@night cloak Keep your questions and comments related to PUGM-Support. If you do not have any inquires, please move your conversation to #chat or #pubg-mobile.
Thank you for understanding.
If you have any questions in the future related to PUBGM, please do not hesitate to post it here.
@delicate wave Can you post a screen shot of the promotion regarding the leopard mask?
What do you mean?
I don't have it, I've purchased 60 UC and I have yet to receive it.
why does the problem appears?
It was a promotion that happened for me with the introduction of paid crates.
for 3 seasons, nothing is done for that
I ended up redeeming it with a purchase of I belive 100 UC
I don't think that it is available for season 3.
I lost a lot of points because of that
If you did not receive a promotion, it is likely that you will not receive the mask.
It is possible they might reintroduce it in the future.
At the top right corner, there used to be a pic of a box, and when I'd press that pic/icon the cloth mask would appear saying that if you purchase anything, you'll get it. But it vanished after I purchased 60 UC and I didn't get anything
nothing?
You might receive it in your inbox when verified.
I don't remember how I received mine.
it has already happened more than 20 times
I'm not sure. I'm waiting for a response at customer support, but I probably won't get it which I'm kinda pissed for
Buying those UC was only for the purpose of getting that mask
Yeah, I understand your frustration. Please be patient. I had a major issue with my account and it took them a month to address it.
My RP ranking was reduced from the maximum level to level 20...
Alright, I guess I just have to wait for now. Thanks anyway though, I appreciate it.
Have you checked you system messages? It should be there: "1st Purchase Reward" @delicate wave
Tap on the mail icon.
can I get an answer?
Yes I have. I've checked it severral times today and I haven't gotten anything
I'm going to check it rn again.
@night cloak what question are you reffering to?
You can do so on your android device by going into your WI-FI settings
Clicking on your current network and click manage network settings
From there, you should enable advanced options.
I don’t. @night cloak
That’s just for the purpose of getting the frozen loading screen ustuck. @night cloak
8.8.8.8 as well as 8.8.4.4
yes
This isn’t my current DNS, I’m on automatic.
1.1.1.1 is private google?
No, nothing there sadly.
What's your question @night cloak
why is not it gathered correctly?
Are you playing in the correct server?
The higher the rank, the less points you recieve.
Also the higher you are, the more points you lose if you're not in top 10
No,
I see you are rank 24. You most likely will lose points.
the problem is that instead of increasing the rank decreased
Yes, because you placed in 24th place.
If you want to guarantee points, you need to be top 10.
I think 15 is fine, but pushing it at higher ranks
The #1 game
3300+13=3313
If you are at the limit, you will need to play another game
Not 3291
I understand. I had that happen to me too when I was grinding top 100 in NA
Marit rank is 40.
i can following all ruls for increase my marit.
i am paly only solo and win some match and top ten.but don't add(increase) my marit.
i can chat with customer service use PUBG MOBILE. but chat whas not show.
what can I do🤔
@naive zenith Thanks for the report, we are aware of the bug, hope it will be fixed soon!
I can’t seem to make a clan. Keeps saying ‘invalid content detected. Please try again’. Am I doing something wrong or is there something I can do to fix this
That is because clan name does not accept spaces. @long sentinel
Try creating it without spacing.
Should work fine.
@tidal warren thanks I may have not tried that. I tried switching everything at least once, thought maybe the name was taken or something.
same merit points not Increasing issue here. Stuck on 40.
@hidden arrow that's a known issue , hope it'll be fixed soon
What is the “crate coupon” for 20 of the event coupon
Crate coupon is like normal coupons which can be used to open the ( idk name ) 4th crate in crates section @boreal reef
Thanks
4th crate and the name is PUBG crate ,
You're welcome ! Have a nice day
Why Mine Ping Is So High Only In Asia...But Mine Normal Ping Is 100/150...But Last 3/4 Days It's Gives 300+...
@tidal warren thanks for the help everything worked now. Must’ve been using spaces or symbols in all of them I tried
@prisma timber where do u live
@hidden arrow my also
@rigid nymph Bangladesh..
@prisma timber hello
@toxic fernhi
My phone can't activate ultra hd. They said it's coming soon
@prisma timber bro i don't really know it's kinda weird lol
@split fern not all phones can run the ultra hd, it depends on the phone specs
How to fix internet error ?
@split fern still, if it's telling u that it's coming soon, then there's 2 answers, one that it can't run it or 2 it is coming soon as they said
Which phone I can run with Ultra hd graphics
U can Google it, i don't really think it's so important to run the game on ultra hd if its already running on hd
Yw, have fun
😊 🤗
I can't see my achievements page
It happen to me too :shroudPalm:
My friends was in school and he got bugs he can't move thats why he said me to through grande to him . I through it to him and he was knockout and our team mates revive him .but he still can't move .he reported it to bugs . He game finished .i see my merit loss 20.. now my merit is 80 . But can not increase my merit playing games or revive any team mate .please fix this .
My username :Rockreyad
MY friends username : HIMU00
Yes, that is a well known issue. Players cannot gain their merit points back at the moment. Sorry. @shut lynx
When it will fix ? Or it neveer fixed ?
The developers are working on fixing it. Please be patient. @shut lynx
Thanks for your resnponse ma man, hope they will fix it as soon as possible @tidal warren
Thanks
Yes, I hope so too. Meanwhile you can at least play solos and also custom room matches duos/squad. The merit loss has no effect on the ability to access custom rooms. So if you want to play with your teammates desperately, create a custom room. @strong ore
I think that was because there is desync on in game merit and merit database
I personally do not know the reason why merits are stuck.
My friends wanna join here .but there is no invite link . How can he join here ?
Permanent Invite Link: https://discord.gg/pubgm
Copy and paste him the link from above. @shut lynx
18th time my games crashed near the end of a match in the past hour
Thanks i share him
And the choppy and laggy game, do the provider know this issues? This happened after the 15mb update yesterday i think
i get in and when im doong good game crashes
Devs are working on fixing all the issues. Please be patient.
Ok thank you ma man, you doing a great job 
Have a good day. 
Please refer to FAQ 2.9 in #481198147478224896 for further information, @mossy karma. Remember to read through this channel before asking questions in the support channels.
@mossy karma Hacks
I was playing casually and a nade blew up in my hand me and my team mate got knocked out or other mate came revives his friend and then instead of reviving me killed me with moltov
But thats not the issue when i left game i got a message that i lost 10 merit for killing a teammate
Wtf pubg
That's normal lol
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
Don't loose further merit or you will end up playing solos
Tf lol
However, you knocked your teammate in the first place, he must have also lost some merit points since the system detects if anyone takes damage cause by their teammates. Don’t play around with grenades, that’s how you can avoid such situations. @gleaming abyss
Ok but he didnt loose merit
The person that finished you 2 off with the Molotov cocktail did not lose merit? @gleaming abyss
Yes
Either way, do not play around with grenades. This is your own fault for being careless. Don’t understand why you’d write here complaining about it since the system is obviously working fine. As for why the person who finished you 2 off did not lose merit it could be because they might have adjusted the system, and now only players that knock their teammates down lose merit, not those that kill them. @gleaming abyss
Why you guys didn't release QBU at the same time with sanhok?
You’d have to ask this question those who actually contribute to making the game, I personally do not know the reasoning behind it. @strong ore
Now, if you do not need help with anything else support related, please move to a different channel. @strong ore
My issue is that the guy who killed me didnt loose merit while i lost for knocking
I already explained why that may be. @gleaming abyss
@tidal warren lol so you want to say that the people who kill teammates dont lose while the ones that knock them accidently do
Wow
And for ur info if someone knocks and gets knocked with the same nade they dont loose merit its considered as an accident
@night cloak 1. English in this chat. 2. This is support not a place for custom room stuff.
Hey i got proplem my game lag sometime my friends got some lag too idk what happend but i think server got proplem and i play one match before go to contract i don't got bp idk why but fix this plz (sry if my eng bad)
@coarse tapir it's a common problem in this update as of now there is no fix but the devs are trying their best to fix it
Ok
Any confirmation of the merit bug received from the devs mods ?
@night dawn no fix yet, should come in or around when they fix the lag problem
Ok .
Hi guys... I just got my account unbanned with 40 merits. I saw the merit rules, and figured I need to play some solo games to start collecting them back. But the system isn't working right it seems...
Ok, I just scrolled up and figured its a bug.. My bad!
English @frigid marsh
Is this where I let them know that my game crashes anytime I try to land near ruins? Samsung Galaxy S8+ if it matters.
@shrewd heraldyes sort of
But its happening with like everyone
So wait for the patch update
!rank
Thundah, this command is disabled in this channel. 
@misty finch #481204134859505684
Yeah, thanks
When this Merit bug will fix ,🙄
There’s no specific time window. Please be patient. @wooden pivot
Hmm does developers reply mails🤔
Okay so i tried that sharpshooter and got successfull 2 times . Still didnt recive that title can anyone please help?
Three headshots from awm b2b
plat league and above ?
@peak jolt it’s a bug. Happened to me too. These guys can’t help you.
Yes diamond 1 league. And i watched some tutorial rn and i saw all of them getting that achivement in sanhok
Okay
lol this is normal I see my character as if he were body to earth moving like an insect
@dusty quartz not at all normal , try repairing the game , if it comes in a particular game , restart the game , it'll be solved
Any news regarding merit bug?
@sterile thorn no , but it's taken to notice of pubg team , hope we get a fix soon
Hope so
Theres a way to increase merit
Go to custom room with friends and kill him and tell him to report you.
Your merit will increase from 40 to 80
Trust me it works
Fix for those who stuck on 40
My game keeps crashing after loading
@night cloak is this working for real
Yes
Go to custom room and bom ur teammate. And tell them to report you.
At least 3 people bro.
Duo with team and 1 random
Me too bro
I can create a room right now if you want
You played custom with on three people right
I already have 2 device . And 2 account. So you just joined and bom. Me
Come to dm and help me bro
Okay
And you can rank up merit to 100 now..
Point will increase
@night cloak should be made moderator now
@night cloak guys should follow the steps told by @night cloak and boom
Your merit should increase
Mine was at 40 and now it is 80
when is 0.9.0 beta?
@night cloak mine too stucked at 40 merit btw why they need to report me ?
@weary cosmos No idea when yet.
Jut do what i said
Reporting your friends just to get merit points back isn’t a good solution though.
Means user need to kill their own teammates in custom room or enemies ? @night cloak
Kill teamate
Join custom room with 1 teammate and 1 enemy.
Total of 3 people in one room
Kill ur teammate and tell them to report you
@night cloak Why not wait for an actual patch? It’s much more easier compared to this.
I know about this method but it’s not that great. The actual patch is always better.
@night cloak but I don't have custom room now :(
Dm me
@night cloak That's not working
@amber hedgewell it working for 10+ people that I've helped
Yes I know but did not work for me
@amber hedgejoin custom room.
Kill ur teammate. And tell them to report you
How many ?
@night dawn join at least 3 people in one room
One for teammates amd one for enemy
Yeah sorry
Merit bug fixed?
So theres a bug, I keep having to uninstall and reinstall to get the game to start up, every few days I have to reinstall.
And yes I've given storage permissions
How do I legitimately report these kinds of bugs to the devs
@harsh dock email them
And the email is.....?
@harsh dock you can mail them at.
PUBGMOBILE_CS@tencentgames.com
Thank you @night cloak
My pleasure!
@night cloak can u help me out too for the merit case
@wooden pivot nothing anyone can do but report it, they already know about the merit issue and are working to fix it
I read above comments killing ur team mates in custom room will increase the merit👀
@wooden pivot that trick did not work for me
Seriously? How ur merit got so low btw?
@wooden pivot that is not true
Mine account got banned because of gfx and when it got unbanned got this 40 merit😑
Mail support
@wooden pivot because using gfx is against the rules so they demerited you
I already did they teach me how to increase merit lol
@ebon nacelle that time i was not aware of new rules lol
🤣
i used gfx tool 3-4 days ago, they didnt ban me 😉
@lofty creek @gray escarp help tham out with the merit. I busy right nkw.
Nope
Guys my merit is 80 now
Go chat on #pubg-mobile
Just follow the steps
Go to chat everyone
which step @lofty creek
DM people
@native cargo cant wait for lazy devs
Please move to #pubg-mobile guys
ok sar
You need 3 accounts to go to custom . So one one account should be the one you want fix. The low one. The other you be just normal accounts . So now make custom duo one your account with low merit and the other one maybe your friends . Kill your friend with frag and tell him to report you. In report tell him to mention other that's it . Your merit should be at 80 now . And please update if it works . I already did on two accounts .
so many souls got banned hmmm
Does sanhok have its own ranking??
@native cargoif merit is bugged why i can increase up to 100 now?
@night cloak Aloha! How can I help you?
Oh i was confused bc the results page doesnt show what server you played on
are you guys aware that in game chat still causes massive lag on android?
Always I game start then give me error enter match again? Pls fix my net is good this is bugs🙄
@gritty girder It happens for a little bit, and the lag is not very major. However, you can report this to the developers by sending all necessary details in an E-Mail to PUBGMOBILE_CS@tencentgames.com
@cyan rampart it is very major sir... They need to fix it.. the whole game is buggy... Now a new problem .. whenever match starts it says enter match again.. what the hell is going on in PUBG?????!!!
@ashen turret
Are you on android ?
Yes
Haha
After playing two solo match
But you got banned right?
Please can anyone tell Dev's to change the in-match color of 1st person in squads or in solo from yellow to something else its barely even visible sometimes
Not android sucks.. your dev sucks they are unable to make the game like ios..😂 😂 😂
In match color? Of what ? Lol
@stuck anchor marker
@sly cairn sometimes me too
The Enemies Ahead Marker is Orange. It’s visible. It’s a big triangle lol
Yup
Are you on Android ?
Yes
20 - 30 ms
Where are the Dev's
No devs here.
Umm then who helps in support
Did you try hitting the “ Repair “ button at the start of the game
?
It’s just community moderators trying to help.
Ok @stuck anchor
Idk around 2 - 3 gb
Try deleting the game and re install.
Ok. How many ppl connected to your wifi
I play on mobile data
🤔
Mobile data drops more when it loses reception.
But I always play on mobile data
So it causes you for that “ enter game again “
This is happening after that 16 mb update
Then just switch to wifi
I don't think so.....My reception is pretty good
People were having trouble playing on Data when 1st Sanhok update
They patched that up
It's not internet....It's just that whenever I enter matchmaking and when the map is loading that pops up
And it asks to re enter the match
Again that pops up
It's happening for miranmar and sanhok
Erangel is working fine
That’s weird
Only way they will fix is if more have the same problem
Look around Reddit. There might already be talk about that.
Kk I try
@stuck anchor hello mr. It's not android sucks.. it's your devs suck.. that's why they are unable to make the game smooth like IOS...😂😂😂
They didn’t “ make “ the game separate as the IOS
It’s the same game.
Android just doesn’t read it as good.
Why do you think it came out after IOS
Android sucks.
Who can help me...my merit not count after i finish in top 10 (4 times)..still 40 merit
Because you got banned.
Bug.
Im not cheater but got banned
Many ppl on here crying saying they can’t increase merit. Well that’s because you all did something stupid against TOS. And got a result = a ban.
Hmm that's right play fair and properly it will increase soon
Next time don’t try and use GFX or something similar to edit the games files.
It will sense when you tamper with the games files.
I never cheating..maybe my friends gamea
You can say that.. by you guys not being able to earn merit. Is a hard hard lesson for all of you to not break games TOS again.
@fading quest killing teammates is also a reason why merit decrease and even if someone reports u then you get a decrease in merit
What solution for that merit?in rules say if finish in top 10 you got +3 merit.... i finish rank 1 in 4 times but my merit still 40
How lonng??
Until they fix it.
Mind ur language @woeful plank
I am stuck on a bike in a conquorer solo match... the bike is stuck in a wall and cannot move. the exit button does nothing
78 people alive
Help please, I just bought a new phone and whenever I play pubg on it....there is some kind of bug. Whenever I join a match, I was trying to sprint pushing my joystick upwards, it was locked to the sprint button...All of a sudden I can't seem to move or turn around my joystick unless I let go off it. I'm getting killed everytime this happens. So please guys, can anyone help?
@woeful plank no screenshot ?
Ok.
@stuck anchor plz help
is there any way to get results reversed? i have a vid of it
You quit the match?
There could of been a way to fix it if you sent screenshot. Depending on how deep the bike was into the wall
but i made a vid
Alright
how?
@woeful plank that's not possible make use of in game support they will help
okay
Help please, I just bought a new phone and whenever I play pubg on it....there is some kind of bug. Whenever I join a match, I was trying to sprint pushing my joystick upwards, it was locked to the sprint button...All of a sudden I can't seem to move or turn around my joystick unless I let go off it. I'm getting killed everytime this happens. So please guys, can anyone help?
Sigh no mods
@rocky timber did you use facebook to log in into account on your new device
Can you take a screenshot of the problem?
Well it happens randomly
So you’re trying to sprint ? But it’s stuck?
I'm not sure if I could take it on the right time
@rocky timber buddy there is a option when u login called repair make use of that that will fix the issue if it is just ur device issue
Check your In Game settings. You could have your controls wrong
@stuck anchor Yeah if it stuck and I cant move
I have to let go off the joystick
Then I could
@lean crescent Will it reset my touch controls?
I just encounterd a weird and creepy glitch in game.I played one game with my friend then i exited the team and i was playing arcade squad while he stayed in team and continued to play with other guys but the weird part was that i could hear him and other players in that team everytime they come back in lobby even if am in a different match or idle in lobby.
To its original position?
@rocky timber Ya
Damn..
@rocky timber Are u new to the game?
No
Yeah it’s a bug. Just restart game.
You need to take a video of what you’re trying to do. Or give a better detailed explanation.
@sand igloo that's a problem which I even face sometimes but don't worry repairing your game will fix it too s
Or even restarting the game will do it I think as happened with me
It happens rarely. Been happening since S2
When I'm trying sprint while pushing the joystick upwards, it becomes locked. Normally other players can move while that joystick is locked. But I can't on my new phone, so that is technically the problem @stuck anchor
What do u mean u lock the sprint and then try moving left and right?
Ahh. So he’s locked the joystick on self sprint. Then he’s trying to move at the same time. He should be able to by moving his thumb on the right side of the screen.
Show me your control setting layout. There are 3 default choices @rocky timber
@rocky timber maybe u messed up with the settings reset them to normal
@lean crescent I play 4 fingers on pubg
Yeah you probably need to Repair the game. Check your settings 1st before doing that
@lean crescent it was creepy an it happened after i accidentally repaired my game
OK thanks for the help
She is my clan member she have merit bug problem anyone help merit stuck on 40
She got banned. That’s why.
@sand igloo umm maybe restarting the game will fix it for sure
Maybe
@toxic fern did she get banned?
@lean crescent Ya for 30 day but she get 4 chicken dinner but merit stuck on 40
Lol.
First time i heard him in lobby while i was idle it scared the f out of me
Merit only increases in solo if its that much low
?
@toxic fern it's a problem someone also got the same so it needs to be fixed I think or maybe continue with it, it will improve soon so don't do something wrong like killing teammates or some other not allowed stuff nothing else seems to be the solution for now
There is a “ bug “ when you are banned for 30 days. And you come back. People can’t earn merit.
But i say that’s good. You did something bad in order to get the ban. Probably broke TOS.
So... your friend is not innocent.
@lean crescent OK thanks bro

🤘
The top players in asia squads tpp.they have like 98% win ratio how tencent doesn't ban them
@sand igloo they play it fair buddy
Ok i will find it for you
Can someone send this to someone who can do something about this bullcrap GE straight up hacked.
To be clear, a player with a GE tag just wallbanged 3/4. No idea of he's actually affiliated
We do
I have a clip
What’s the name
Send me the clip.
Either it's a wicked glitch that I've never seen or ..
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Already sent to Tencent with server and time stamp. Thanks botto
@vivid crow I'm not saying he can't be a hacker, but even now you can shoot people through walls without hacks, I've unintentionally done it sometimes
If an enemy hugs a wall too tight while crouching his weapon or some part of the clothes stick out and if you shoot it it registers as a body shot
I've done it on purpose. 😉 We weren't touching walls, and there was no shared wall between us, they were above us.
Just confirmed. Not hacking.
Proof?
I’ll message you
i just wanna ask is there any API to track the PUBG mobile progress coz there is 1 for PC and console and i want to develop an android app for tracking personal progress
I m a bit confused before new update was launched I updated game now game showing me to update still m on sanhok update
I guess GE has found a way to shoot through stairs and are calling it a game glitch so they are ok with it. Lmao
@night cloak no there is no API as of now
Thanks mate appreciated the reply @tardy brook
@crisp field please report anyone using that glitch as it is still cheating
You get the option "exploiting glitches" or something similar like that when you get killed by someone and you report them
Will do. What's funny is Mortem just said it's in the game so I guess they are ok with it. But whatever we will just report. Thanks.
Never said i was ok with it.
We won’t be sharing the glitch with anyone else. As then others will be exploiting it also. All we can do is wait for PUBG to patch it. As they did with Speed Glitch & Reload Bug.
It may still be cheating. But it can be done unintentionally. There is a difference between a Hack. And a Glitch.
Can you probably DM me the process , so that I can report it to the team? @stuck anchor
@torpid nova this came in the paid crates, maybe you forgot you had opened one?
We’ve reported it.
It’s best the less people know. The less chance of it going viral and being used all over the game.
As you deem it correct , where did you report it?
@stuck anchor you can tell the admins though, so they can directly report it to the devs
@torpid nova is it also in your inventory?
The game defaults to balance on high fps when i installed it, and when i try to go to smooth there is no option for Ultra fps. Help?
Would you like to state now? @stuck anchor
@torpid nova lol nice enjoy the random free skin
@oblique plover did you have the option to do so before too? Without using the gfx tool that is
@tardy brook no. I would think that it should have at least ultra no extreme though
@night cloak i’m not aware of the process of achieving the glitch. I just recently was informed about it when 2 people reported it here. I do not have the steps though.
I see. Would have been helpful if you know. But it's alright, I will still report it to the team.
We have videos if you need them.
Sent
@oblique plover I guess, but depending on your device they lock down the game graphics harder than it should that's always been the case with the game. You can't unlock higher graphics options either way without using tools which could ban you.
@tardy brook true. I would understand if the game defaults me with smooth at high fpsbthan balance tbh
@oblique plover yeah I agree too. In the meantime you can email Tencent requesting higher fps on your phone and state that your phone can handle the frame rate without it heating up etc
That's how (I think) I was able to get Extreme fps on my OnePlus 5 from 0.6 onwards
@tardy brook thank you very much. I will try it
@jagged fiber CH?
Try opening that link and see what does it tell you (if it doesn't let you install)
@jagged fiber have they tried using the link? Did it give them the option to install the app?
I dont know
Well then ask them
If they can't install the game even with the link tell us what does the play Store say, if it's says "not compatible" means their device isn't supported
Someone have this image...
Isnt supported
No
@jagged fiber what language is that tho
Yeah looks like his device can't support the game officially
"This item is not available in your country"
i just get banned. system say im changing game data. i dont understand. i got android update today with new performance. i just going to try video recording performance. i just jump to military base and keed dying and gat banned after 3/4 games. huhhhh bruuh
keep*
@jagged fiber oh gotoo apkpure. Com then search pubg mobile then download
@night cloak are you using a graphics tool app?
@tardy brook nope
Like GFX Tools?
Yeah
data claim
@night cloak try reinstalling the game, maybe the android update messed with some folders
@night cloak have you file claim on the ban?
@night cloak so did u try to change the config file and other in android /data / pubgm.ig like that
I don't think he did
So, does anybody knows if the developers are working on fixing the Mic comunication or they just greedy asf and gonna keep adding dumb stuff and making the game even more broke?
@glad harbor i dont have any apps to change game data. season 2 already ban me because gfxtools
@night cloak so u for banned for nothing there is button file claim use that and provide detail that u dont misuse any rules
And what about my problem ? :)
@jagged fiber u need to download installing using apkpure. Com may be ask mod
The link helped me
Oh ok
@jagged fiber which country btw? The person who can't download via link
@tardy brook file claim.. yeah. but no respons. 😂
@night cloak yeah dude it takes time I'm sorry :( and you could pm one of the purple mods here if that could help speed up the process but I don't think so
Still no fix for Merit bug?
i they dont care with this issue. once getting banned. goodbye forever 😂
Please answer someone
Not yet, @cloud pumice. However, the developers are working on it.
They aren’t that fast lol
Where are you/your friend from, @jagged fiber?
They are working on it, @abstract anvil.
Can someone help me, I am running on a Android 9.0 Samsung J7. I installed PUBG fully but at the end it says installing. When I checked back, It got reset to install and I had to install again. Any ways to fix this issue? Thanks.
@night cloak stay where the installation done , Don't remove that page
Any word on the Sharpshooter Title bug.
@stuck anchor what's the bug? It doesn't register the achievement?
Yeah
Even after completing the Requirements.
And it pisses off because it’s just THAT title.
No matter how many times i do it. Carefully do everything exact. It won’t give me the Title.
I getting high ping issue on Asia server sometime
merit stuck on 40 just bug or not ??
After matching kick me out and say enter match again?
This is a known issue which should be corrected soon, @wanton meadow.
Have you tried to play on other servers, @quartz tide?
Does anyone know about the 16mb update , received in Asia server today..?
1 and 2 match fine
Then you should play on other servers, @quartz tide.
But after continue playing squad match getting bugs kick me out
@lime juniper my rank on Asia so
We do not have any specific information, @peak wing.
Then you should start playing to earn rank on a more stable server, @quartz tide. 😉
The developers are continuously working on improving and optimizing the servers in order to make sure you have a stable and enjoyable gaming experience.
Lol
@lime juniper yeah we no it's working I hope come fast
My crown 1 bye bye
I am coming silver
Emulator player connect on Android user server or different server?
@lime juniper I hope that can be fixed so thaht i can play squad or duo
You can use the same account on both Android and emulator, but you will play against emulator players, @quartz tide.
The developers are already aware of it and doing their best to correct it as quickly as possible, @wanton meadow.
Android user get only Android player right?
No, Android players can play against iOS players too, but not emulator players.
@lime juniper oh that nice
@quartz tidei am also facing the problem of enter in match again after matchmaking
On Asia server
I have emailed them about that
Yes same I have tried repair reinstall nothing happens
Same problem again and again
Why don’t you just play a different server then
@stuck anchorwe get high ping on other server
But my friend not want to play in other server
And we will face mostly bots on other server
Please discuss this in #pubg-mobile now.
My friends are able to reduce and add merit but not me!?
This issue will be corrected soon, @cloud pumice.
You get banned? If so.. merit bug
@lime juniper they'll take much time . So till then no scope of playing with friends?
It's extremely frustrating when you get a frozen end game frame instead of your ratings. It has happened at least 5 times in the last week and it has caused me my ratings.
They are working as quickly as they can, @cloud pumice.
I need help
Hope so
Yes, @night cloak?
I want to advertise my custom room if and password but how do I get you guys to post it
Cause I want people to actually join
Please refer to FAQ 7.5 in #481198147478224896 for further information, @night cloak. Remember to read through this channel before asking questions in the support channels.
@lime juniper profile picture in pubg is blurred when logged in with twitter. Can u let the devs know?
Just help me
May this have something to do with the specific profile picture, @nocturne solstice?
Have you read it, @night cloak?
Nope every pic is blur. But my FB pic is clear
Its blur but when i tap it to enlarge its clear so its not the pic. But it appears blur when it's not enlarged

