questions

[grand hare]

🤣🤣

[native cargo]

@calm hollow Got the screenshot.

[calm hollow]

having this problem in emulator

[native cargo]

Try reinstalling.

[calm hollow]

okk

[astral elm]

@calm hollow dont reinstall just restart

I also faced that error

[native cargo]

Restarting might not fix it.

[neat turret]

Restart takes less time.

[calm hollow]

@astral elm restart a couple of time

[blissful heath]

Reinstalling will not fix the issue @calm hollow

[calm hollow]

@blissful heath then

[blissful heath]

You're trying to login through FB?

[calm hollow]

@blissful heath yeah

[blissful heath]

Check if you're typing the correct password and email

Also if your internet connection is slow this error appears while logging in

[native cargo]

If any of the information was typed incorrectly, the user wouldn’t get the error message at all

Internet connection does not affect the login process.

[calm hollow]

@blissful heath no i am watchinh 1080p6fps youtube video..net connection is fine

[native cargo]

Told you. 🐱

[neat turret]

If you don’t have an internet connection, you can’t login 🤔

[native cargo]

And neither can you press the login button and get a page displayed

[calm hollow]

after reinstalling

[blissful heath]

Still the same error

[native cargo]

What happens if you press the OK button?

[calm hollow]

@blissful heath yeah

[blissful heath]

I told ya reinstalling won't help either

[native cargo]

Still it’s worth a try 👻

[calm hollow]

@native cargo nothing

[jaunty juniper]

btw re installing didnt do anything game still minimizes and does not load 😄 😦

[native cargo]

@jaunty juniper So it just crashes right?

[jaunty juniper]

idk if its a crash

if it minimize

like

[native cargo]

Minimise as in close right?

[blissful heath]

This happens when you login and while the process is loading you cancel it and the failed to login appears @l @calm hollow

[jaunty juniper]

the first time when i run the game it downoads a patch and it says restart the game, after that it's broken

but yeah you can say as in close i guess

[native cargo]

I don’t think he would close while it’s logging in

@calm hollow Try another version of the emulator

I sent the link.

[blissful heath]

@native cargo maybe he could, I tried it myself and I get the error whenever I cancel the login process

[native cargo]

Huh not really possible. This only happens when it wants to display

[calm hollow]

after several tries

[vestal moon]

Try to reinstall the game.

[blissful heath]

@vestal moon he did that already

[remote scaffold]

Hi

I want to ask questions

[night cloak]

@calm hollow read #481198147478224896 4.2

[remote scaffold]

I have lost 60 merit

How recovery it

I can't play squad and duo

[blissful heath]

@remote scaffold merit points can only be recovered through solo matches

[remote scaffold]

How

[blissful heath]

@remote scaffold play solo matches

[wet pawn]

My merit is 40 and cant raise it playing solo classic

[remote scaffold]

I can't play since 3 days

[night cloak]

read rules given ingame as shown in pic above u will get all info .

[native cargo]

@wet pawn It’s an issue that is being fixed.

No idea when the update might be out

[night cloak]

Has the server lag been fixed yet?

[wet pawn]

Ah thanks @native cargo

[native cargo]

🐱👏

@night cloak Not sure about it but I think maybe the next update since this update has lots of high ping issues for some of the users.

[night cloak]

Yeah, I’ve noticed. It’s ruined my league progress

[native cargo]

What’s your ping like? Mine is 5-10 ms.

[night cloak]

Mine is 800 ms

[native cargo]

Is this the server with the lowest ping available for you?

[night cloak]

Before the update my ping was 65-80 ms

[native cargo]

Mobile Data or Wi-Fi?

[night cloak]

Wi-Fi, I’m using an iPad, not a phone.

[native cargo]

Oh okay so it’s the server.

[night cloak]

Yeah

[native cargo]

A lot of people actually reported this issue similarly

Yours was 800ms. Theirs was 100-200+ms.

[night cloak]

And yet the devs still decided to hold an event

[native cargo]

So I think it’s fairly similar

Just wait for the next update. I’m sure it will be a much better experience compared to this.

👻

[night cloak]

Like the game starts out normal, then the ping shoots up at random

[haughty cypress]

Inb4 it gets worse and reddit starts going rebel mode

[neat turret]

Do your frames drop or are you rubber banding?

[night cloak]

Rubber banding

[elder tendon]

Anyone here ?

[night cloak]

Hey RTZ, maybe change your name to something with actual letters so people can ping you?

[haughty cypress]

@elder tendon

[neat turret]

Eheheh cool.
Could restart your router/device and change your server to see if it helps with the routing, but you're probably SOL

[wind comet]

´with the pubgm tencent gaming buddy i just get an error msg while trying to open pubg

[haughty cypress]

@night cloak bruh his R.T.Z can be pinged

[wind comet]

i've tried reinstalling but still have this issue

[night cloak]

@wind comet is this issue happened before?

[wind comet]

nope not on my other computer but on this one it has happened since day one¨

[native cargo]

@wind comet Do you want to try and reconfigure?

[neat turret]

Reset your network adapters, reinstall windows, ask #emulator-chat ?

¯_(ツ)_/¯

[night cloak]

Try reinstalling the package again @wind comet

[native cargo]

I don’t think resetting adapters would do anything much

[hazy bloom]

What is the easiest way to get 2 legendary outfits?

[neat turret]

Open lots of crates

[hazy bloom]

Soldier creates?

[night cloak]

@hazy bloom spend your all money 🤷 on premium crates

[hazy bloom]

Ok thanks i really appreciate it

[trim mist]

Do I still get the level one elite rewards if I purchase the Royale pass now and how far could I get before the end of the season if so? Thanks and sorry if it's long

[neat turret]

You'll get any RP Elite rewards you have the level for, no matter when you upgrade.

[night cloak]

@trim mist👆

[echo pebble]

Why my account cant earn merit? My merit now 40 already play 3~5 match solo not arcade.

[native cargo]

@echo pebble There’s an issue with the merit point system. It will be fixed but no idea when the update will be out

[echo pebble]

Noted

[native cargo]

🐱

[narrow umbra]

My pubg isn't working .it is showing network error but wifi is working perfectly what do I do?

[native cargo]

Tried reinstalling?

[sweet jetty]

why is it so laggy now???

[native cargo]

@sweet jetty This is only an issue in this update occurring a lot. Next update should fix this

[sweet jetty]

oh okay thank you....

[native cargo]

👻

[cloud vale]

@narrow umbra use mobile data

[hexed meteor]

Did they release a new update or patch?

[native cargo]

The current update is 0.8.1 only

[hexed meteor]

When was that released?

@native cargo

When was that released

[native cargo]

A few weeks ago.

What is your current version?

[solid path]

Hello, i'm facing an issue with my merit score

I'm played a couple of solo matches and made it to top 10, but still my merit score remains same

It got dropped to 40

[native cargo]

@solid path The merit point issue is a issue that is being fixed. It will be for the next update no idea when it will be out though

[sweet nymph]

@native cargo is that true?

[native cargo]

@sweet nymph Yes since if issues are brought over to Tencent and if they notice that the report demand is huge. It will be their priority first which means another small update/patch

If they don’t do anything about it, sales in monetisation would start to drop since the players are the ones playing while facing these type of issues

[hexed meteor]

Sales should drop that is good so thy don’t scam and rip off people

[sweet nymph]

@native cargo i see, i hope they gonna fix this asap..

[native cargo]

@hexed meteor But I don’t see how they’re scamming or ripping off people. You got a quality game that is paid on Steam for free, surely monetisation must be there since there is nothing that gives players an advantage over others sort of item.

[night cloak]

Hi,
How people are buying uc so cheap? is it safe?

[sweet nymph]

@night cloak is not safe, u will get banned. its like using credit card someone to bought u uc thats why its so cheap

[night cloak]

okay thanks

[zealous flame]

DhaliwalJ0ban

guys add me pubg mobile thanks

[plush zodiac]

hello guys

[native cargo]

@zealous flame #chat

[cursive cradle]

Can i get someone banned in pubg?

[hexed meteor]

U have to pay $3 for a name change like such a ripoff

[native cargo]

Did you complete all level achievements? @hexed meteor

[cursive cradle]

Can someone help me?

[hexed meteor]

Yes and u only get 2 rename change cards

[native cargo]

@cursive cradle You can use the in-game customer care button in Settings to report.

[hexed meteor]

To get more u have to pay $3 or pay $10+ for elite pass

To get another

[native cargo]

@hexed meteor Well. It’s free to play.

[neat turret]

Could be $10 a change like WoTB

[hexed meteor]

Not exactly

[cursive cradle]

I need an anousment

[neat turret]

No. It’s 100% free to play. You don’t need to pay anything to play the game.

[cursive cradle]

Can someone post an anousment to ban this guy

[native cargo]

I bought name cards and premium crates just to support the game.

It’s good that it has no items that gives anyone an advantage in a match.

Not a lot of mobile games choose to take this approach

[cursive cradle]

Heh like clash royale

[stray sail]

did someone else have problem with merit, that cannot earn merit even after play solo classic mode?

[neat turret]

There’s pay to play games, like PUBG. There’s also pay to win games like CoC

[native cargo]

I heard of it but never played it.

[hexed meteor]

How is name changing an advantage

[neat turret]

It’s not, hence free to play

[native cargo]

@stray sail It’s an issue that is being fixed in the next small update. No idea when it will be out

[hexed meteor]

And plus my rename Change card disappeared from inventory and I didn’t even get to use the 2nd one

[native cargo]

Well just get a rename card. I mean some games put their rename cost much more than this.

[neat turret]

Contact CS in game ☺️

[hexed meteor]

Why would I buy it if it just disappeared

[native cargo]

It’s fixed now.

[stray sail]

@native cargo ok thanks

[hexed meteor]

What’s fixed now

[native cargo]

Rename cards are usable now so you can get another rename card in the store.

[hexed meteor]

U still have to pay tho then

Send ss

[native cargo]

@stray sail The merit point will be fixed when the next small update is out.

I just tested it out earlier. @hexed meteor

[hexed meteor]

When did it release the patch?

[native cargo]

A few weeks ago.

I didn’t know when but it was around there.

[hexed meteor]

A few weeks ago it was fixed lol when everyone was saying rename card was glitched like 3 days ago

[native cargo]

It may still exist for some but overall it seems fixed

[hexed meteor]

So technically it’s not completely fixed

[strong notch]

Hello I have been having issues. With the character

[native cargo]

Screenshot?

[strong notch]

The character moves automatically sometimes as a result exposing my position to enemies when trying to take cover

[native cargo]

Control issues it seems like? Did it move itself the joystick?

[thorny lagoon]

Hey I'd like to report a possible bug

[cunning talon]

@thorny lagoon email pubg mobile devs at [e-mail]

[forest gate]

@native cargo do you know what this update (just now) is about?

[native cargo]

@forest gate There is an update released today?

But the latest is 0.8.2?

[forest gate]

I just got (update completed please restart your game)

[cunning talon]

Could be just a patch

[forest gate]

i was playing just 30 min ago logging in

now i login it says update

[upbeat crystal]

@native cargo its bug merit can't raise up?

[forest gate]

omg idk if the servers are being stupid or what but im having trouble logging in again >.>

[native cargo]

@upbeat crystal Merit point system seems to have a bug with it so yes.

[strong notch]

Yes it moves the joystick itself

[native cargo]

@strong notch Try logout by Settings and using Repair Client button first.

[upbeat crystal]

@native cargo so i need to wait the next update for fixed it?

[strong notch]

Done

Repaired

[native cargo]

Okay, reset the controls next.

[strong notch]

Now I will tell once if the issue repeats

[native cargo]

Then try in Training Mode

[strong notch]

Ok wait

[forest gate]

they really need to fix all these login issues, server lag and frame lag asap. it's really game breaking.

[strong notch]

It's just random

So waste to try in training mood

Mode

[native cargo]

Oh got it.

[elder tendon]

Any admin online?

Or some1 who can help me atm ?

[night cloak]

@elder tendon how can i help you?

[storm flume]

We can't help you if you don't ask a question or state a problem.
Read #481198147478224896 before asking here.

[midnight rose]

@night cloak

Pls help😦😭😭😭

[night cloak]

@midnight rose first please
State your problem before tagging administrator

[midnight rose]

I uninstalled the app and agin install it and i try to log in with fb account it doest do anything why 😢😭😭 @night cloak

[elder tendon]

@night cloak bro , can i pm ?

[night cloak]

What do you mean ,it doesn't do anything can you provide screenshots? @midnight rose

@elder tendon pm?

[midnight rose]

My account is gone😭😭

Ok

[elder tendon]

I mean dm

[midnight rose]

@night cloak i log in and it loads and nothin 😂😂😭😭again i log in it says nothing

[night cloak]

@elder tendon feel free to state your problem here we have to transparent!

Share a screenshot.

[elder tendon]

@night cloak i have a ss to give but i won't here

[midnight rose]

How can i😂😂

[night cloak]

@elder tendon DM me.

@elder tendon you can !

Or not🤔

[midnight rose]

It doesnt show anything like u are unable nothin just says do again @night cloak

[elder tendon]

@night cloak done

[night cloak]

@midnight rose but screenshots will be helpful to let us know

I am asking you to share a screenshot or a video showing it

[midnight rose]

Video😂😂

[elder tendon]

@midnight rose click client repair , it should fix. It helped me tho

[midnight rose]

Discord doest allow to give

@elder tendon no it doest

[elder tendon]

@night cloak check dm

@midnight rose then it could be either cause you're using vpn or a modified apk

[night cloak]

Incase you are trolling , lemme warn you ,you are getting a straight ban.

[midnight rose]

@night cloak some time it shoss this and some time it doesnt respond

[elder tendon]

Lol

[midnight rose]

@elder tendon i doest use any i am genuind

[elder tendon]

This is normal

[night cloak]

It's a known issue.

[midnight rose]

@night cloak 😂😂how ti fix

[native cargo]

Back. I went out a while to eat. Let’s try fix this? @midnight rose

[elder tendon]

Keep opening pubg until this is gone and you can login

[midnight rose]

@native cargo help!!

[night cloak]

Click on retry.

[native cargo]

I’ll turn on my other laptop and start typing the steps here.

[midnight rose]

I did

[native cargo]

Hold on.

[night cloak]

Then it's your connection strength.

[midnight rose]

Then i go to log in on fb ok!

[elder tendon]

I had this msg when trying to see remaining days of my banned acc 😂

[midnight rose]

When i come back nothin shows up

[night cloak]

Cause it's pretty frequent now , after the sanhok update. The server gets timed out.

[native cargo]

@midnight rose Send me speedtest results.

[elder tendon]

Hopefully it will be unlocked today

[midnight rose]

@night cloak uh

@native cargo how

[native cargo]

I’m logging in now just hold on.

Use Ookla Speedtest online.

[night cloak]

Download Okla app @midnight rose

[midnight rose]

Ok

[native cargo]

HTML enabled so it should be fine.

[midnight rose]

@native cargo i uninstalled it so this happen

😭

[native cargo]

Uninstalled what?

[midnight rose]

Game

[glad harbor]

Fast . Com

[midnight rose]

And again ibstalled it

And when i tried to login to my old acc it says nothin just ignores me some time

[native cargo]

Okay I’ll provide you a link for the speedtest and the app as well.

Sent.

[native moat]

Support??

There is a gfx app which is claiming to be ban free?

Is it true

[night cloak]

Nope

ANy 3rd party app is bannable

[midnight rose]

Thank u all mods to help me i got my acc back!!

[native cargo]

🐱👏

Have fun

[icy carbon]

My game has been stucked on the loading screen for a minute

[native cargo]

Device?

[icy carbon]

7 Plus

[native cargo]

Have you tried reinstalling from Settings > Storage?

And how much storage do you have left?

[urban remnant]

Halp me

Anyone please I can't login with my FB account

Please

help me

[night cloak]

Restart the game and login again

Why my merit isnt increasing?

[native cargo]

@night cloak There is a bug with the merit point system it will be fixed in another small update for sure.

[cloud pumice]

Why we can't increase till then?

[native cargo]

It’s a bug

The merit point system has a bug causing it not to work properly as intended to be

[cloud pumice]

Means people who have less than 60 merit won't be able to play until that fkn bug get repaired

This sucks . Now we don't know when the bug will get repaired

[stable cloak]

Any way to remove fb account from pubg?

[cloud pumice]

Also these guys take ages to take patch update out

Bullshit

[native cargo]

@stable cloak Log in your Facebook settings and go to App Settings. Find PUBGM and unlink it.

Wait do you want to unlink it or change account?

[lofty creek]

I need help

[cloud pumice]

@native cargo canya tell till when can they fix this bug . And how can I increase merit?

[lofty creek]

Can some one help me

My merit isnt increasing

[native cargo]

@cloud pumice @lofty creek Increase merit by getting Top 10 or winning mostly. But the merit point system is broken at the moment since you are unable to earn any points so you have to wait for a patch that will fix this.

[lofty creek]

@native cargo I already came like 3 times in top 10

And I think it give you like 3 points

[native cargo]

Read #481198147478224896 3.14

It explains the merit point system.

[lofty creek]

When the patch is coming out

?

[native cargo]

No idea when.

Nothing to confirm or anybody knows if there’s going to be any patch at the moment

[lofty creek]

At the moment damm

Wohhh ohhh it's just me myself and I

[cloud pumice]

Rohan bhai ye saale developers madarchod hai

[lofty creek]

Solo ride and until die

@cloud pumice Teri kitni hai

[cloud pumice]

40

[lofty creek]

Meri 40

😂

[native cargo]

English only, thank you 🐱

[stable cloak]

@native cargo. I want to create new pubg acc 😧

[lofty creek]

@native cargo what does FAQ says

[native cargo]

@stable cloak So you want to logout from your Facebook account right?

[lofty creek]

@native cargo for sure

[cloud pumice]

Seriously worst game on the basis of bug fixing

[lofty creek]

@cloud pumice they should learn something from fortnite

[stable cloak]

I want to remove my old pubg acc

[lofty creek]

They are good with the updates

[native cargo]

Wait, log in your account and send me screenshots of Settings. Censor any info you might have or crop. @stable cloak

[cloud pumice]

Yeah dude every game is good except this

Just playing because of good gameplay

[lofty creek]

I think I wait for another update maybe or should make a new guest I'd for now

To

[native cargo]

For now, you would have to open a temporary account which is on Guest if you have a slot available (unused)

[lofty creek]

@native cargo why is the merit system broke

[native cargo]

Because it has a bug within the system so causing it to not work like usual.

[cloud pumice]

@native cargo can this bug get repaired automatically?

[native cargo]

No I doubt it can get repaired automatically. 🐱

You still have to wait for a patch to fix this issue

[blissful heath]

@cloud pumice language dude, using slang will get you muted or banned

[native cargo]

What slang was he even saying? Huh..

[blissful heath]

@lime juniper

[next bronze]

@native cargo sh* t

[cloud pumice]

Got the message dude

[next bronze]

I think

[blissful heath]

Scroll up and see whoever want the proof

[lime juniper]

Please keep it appropriate here.

[native cargo]

I don’t understand what you’re on about 🐱 @next bronze

There was nothing mentioning that word though?

[cloud pumice]

@native cargo are you that much free to answer the question s I wanted the ask?😂

[next bronze]

@native cargo message got deleted by bot

[cloud pumice]

Yeah I I got dm ed

[native cargo]

I have a lot of time since I dedicate it to Maplestory 🐱👏

[blissful heath]

He got the answer no argument on that now

[lofty creek]

@native cargo how come you are so helpful and always available to answer questions

Do you officially work at pubg

[native cargo]

Because that’s what I like to do most of the time and no.

[lofty creek]

So you don't work at pubg official's

[native cargo]

Why would I? So no but I know their place address. It’s a huge building

[lofty creek]

@native cargo and you have really ever played this game even once ? I highly doubt that.

[cloud pumice]

😂

[native cargo]

I play on my region version more

QQ is the way 👻

[lofty creek]

@native cargo so that's the Chinese version

[blissful heath]

This channel is for support related stuff only guys pls take this chat to #pubg-mobile or #chat

[night cloak]

@native cargo @lofty creek take this to #pubg-mobile or #chat

[lofty creek]

@night cloak @blissful heath

@blissful heath @night cloak alright and please mention me if the patch comes out for the merit

[native cargo]

If someone asks a question, I’m sure going to answer. @night cloak 🐱

[blissful heath]

That question should be related to game issues

[night cloak]

@native cargo he didn't ask a pubg related question

[lofty creek]

@night cloak chill out bro

I'm done

[native cargo]

Still though I just will answer. Don’t worry it’s fine for a bit.

[blissful heath]

Read pinned messages

[night cloak]

^

[native cargo]

👻

[cloud pumice]

@blissful heath dude do you play PUBG?😂

It's a game related question tho

[night cloak]

@cloud pumice don't ask that here go to #pubg-mobile or #chat

[native cargo]

I feel like going on General VC tmrw or so. Is it open for all or you must request for permission to enter?

[blissful heath]

@cloud pumice it should be related to game technical issues dude

[cloud pumice]

Okay😂

[night cloak]

@cloud pumicethat is not a in game question related to bugs, updates, technical etc.

[worldly crescent]

after reaching ace, how do we reach conquerer?

[native cargo]

@worldly crescent You must get on the leaderboards by winning a lot of matches.

[worldly crescent]

oh

[forest gate]

gotta get top 500 in your servers specific classic game mode

[worldly crescent]

top 500 in kills, rating, what?

[forest gate]

points

[worldly crescent]

Ah thank u both

[forest gate]

welcome. you can check it in the lobby. go to season on the bottom left and you’ll see your ranking atm if you’re already ace.

[worldly crescent]

cool.

[night cloak]

sir i cant kill my team mate but i have 40merit way?

[karmic cape]

did u u frag him ??

[night cloak]

no last time i have 100 merit

[karmic cape]

idk then its a glitch

[night cloak]

i am ban for 30 day

[karmic cape]

ooo

[night cloak]

after i open game and i see 40 merit

[karmic cape]

ur sure u didnt kill ur team mate

[night cloak]

damn sure sir

help me

[karmic cape]

then email pubg and report them

[mellow burrow]

i need one serious support

[night cloak]

i do but they cant reply

@night cloak u just got out of ban. Of course u will lose merit

[mellow burrow]

@night cloak

[night cloak]

@night cloak y?

[mellow burrow]

merit is decreased

but its not increasing

why??

[karmic cape]

he said that he is banned like right know

[night cloak]

@mellow burrow same problem

[karmic cape]

it is

[mellow burrow]

@night cloak UC purchase ban??

[native cargo]

Merit point not increasing is a bug that will be fixed in the next small update for anyone having issues with the system as of today or now.

Purchasing cheap UC leads to a ban.

[night cloak]

@karmic cape i am baneed before 30 day

[karmic cape]

okk

[mellow burrow]

@native cargo are u sure tht its a bug?

[karmic cape]

i thought that then banned u like know

[native cargo]

Yes.

Everyone has been talking about it today

[neon patio]

@mellow burrow Merit is capped at 100

[karmic cape]

now

[mellow burrow]

okay

[native cargo]

If your merit is 100. It’s good but for some they’re stuck at 40

[night cloak]

so what i am do now i can't play with my friend

@native cargo me

[mellow burrow]

my one also is stuck in 40

[native cargo]

When you’re stuck at a certain number, your only way for now is to open a Guest account as a temporary solution

[karmic cape]

do a smurf account

yup

[night cloak]

how many day?

[karmic cape]

until u get ur account back

[marble cove]

Any one pls help

[neon patio]

@mellow burrow Oh, that's unfortunate. Not sure if it's intentionally stuck or if it's a bug.

[marble cove]

My Tencent gaming buddy is stuttering

[night cloak]

@karmic cape i also unbanned my account

[marble cove]

I get 60fps in every settings

[mellow burrow]

@neon patio its a bug i guess

[marble cove]

But stuttering doesn't stops

[neon patio]

@night cloak You'll need to wait 30 days

[night cloak]

this is my last day

i am out of bann

[neon patio]

ok, than wait 1 day.

[karmic cape]

good

[marble cove]

Pls help here

[night cloak]

but way i low my merit?

40

[mellow burrow]

he is out of ban, me as well but merit is stuck

[astral elm]

@night cloak what was the reason

?

[karmic cape]

cuz u got banned

[night cloak]

without any reason

@astral elm uc hack

[neon patio]

Maybe it's a temporary punishment after an unban.

[astral elm]

😂

[karmic cape]

i think thry will fix the merit thing in next update\

[night cloak]

@neon patio🤣🤣

[marble cove]

@neon patio

Anyone pls help here

[night cloak]

i stop my tire

[marble cove]

Pls help here

[karmic cape]

yes? @marble cove

[astral elm]

@marble cove what happenned ?

[neon patio]

@marble cove Whats your issue

[marble cove]

I am facing

Stuttering

[astral elm]

@viscid crane rip graphics

[viscid crane]

The problem has not yet been solved if the quality is upgraded to become confusing with graphics

[neon patio]

@marble cove Lower your settings

[marble cove]

In Tencent gaming buddy

@neon patio I get 60fps in every settings

[astral elm]

@marble cove gpu ?

[marble cove]

I even tried ad 30fpa

GTX 950

[night cloak]

[karmic cape]

k

[astral elm]

How to get 60fps i also have gtx 950

?

[neon patio]

@marble cove Stuttering is caused by a lack of resources, lower you settings both in-game and in the emulator settings.

[viscid crane]

The problem has not yet been solved if the quality is upgraded to become confusing with graphics

[astral elm]

@marble cove

[marble cove]

@neon patio I trier

Tried

[night cloak]

but where is upressur?

[astral elm]

I aslo use 950 but get 30fps ?

@marble cove

[marble cove]

@astral elm I have Intel core i7

2600

[astral elm]

@marble cove ohhh i have i3 :(

[marble cove]

@astral elm I got gaming job

[neon patio]

This isn't the place to discuss spec preferences

[marble cove]

And so I bought it

[woeful scarab]

I need help

[astral elm]

@neon patio sorry

@woeful scarab issu ?

[woeful scarab]

@neon patio my merit is stuck in 40

[night cloak]

i have i9 and 16gb ram 1080Ti

[astral elm]

@woeful scarab play solo

[woeful scarab]

Not increasing I played solo

[night cloak]

@woeful scarab its a bug wait for next update

[marble cove]

@night cloak do u use ac to cooldown your pc ? 😂

[woeful scarab]

My acc got unbanned today and it sowed up

[night cloak]

liquid nitrogen

[marble cove]

@night cloak what really???

[night cloak]

@woeful scarabsame problem bro

[marble cove]

!!!

[neon patio]

@woeful scarab Their might be an issue with the merit system. For now, I would avoid killing your teammates or breaking the rules.

[astral elm]

Can players used a gamer boosters ? @neon patio

Pc

[neon patio]

@astral elm What are gamer boosters.

[night cloak]

@marble cove liquid nitrogen

[marble cove]

@neon patio pls tell Tencent peeps to launch a stable version

[night cloak]

@marble cove yesss

@marble cove agree

[neon patio]

@marble cove It's stable, you just need a stable computer to run it.

[viscid crane]

The problem has not yet been solved if the quality is upgraded to become confusing with graphics

[marble cove]

@neon patio excuse me

Pubg is bugged

[astral elm]

@neon patio official app of nvidia . Game runs smooth and 60fps ?

[marble cove]

Every WHERE

[neon patio]

@marble cove Works fine for me

[viscid crane]

No

The problem has not yet been solved if the quality is upgraded to become confusing with graphics

[neon patio]

@viscid crane Were aware of the graphics bug, give it time and it will be fixed.

[astral elm]

@viscid crane reset the screen from graphics settings

[marble cove]

Ok

See this then

[night cloak]

@viscid crane press repair button when start game

[storm flume]

[DJ] TheGameBoy YT#0293 was muted, Off Topic in Support

[astral elm]

Can we use official nvidia app for the emulator to boost the game ?

[neon patio]

Avoid conversating in the Support Channel

@astral elm As long as it doesn't alter in-game files its allowed

[viscid crane]

After updating Sennhoq I became a bug in color and graphics how to play !!

Honor 10

[astral elm]

@neon patio it only makes the best use of gpu

[neon patio]

@viscid crane It's a graphics bug, and we are aware of it. We don't need any more screenshots.

[native cargo]

@viscid crane Have you checked for software updates?

[astral elm]

I dont know if it change the game files

[native cargo]

@neon patio Someone has a similar issue like this and used a Huawei device as well

[neon patio]

@native cargo It's a very well known bug and it's been slowly getting fixed across all devices.

[viscid crane]

After the last update I can not play and I can not accomplish the tasks of the Royal Bass you have not done anything yet

After the last update I can not play and I can not accomplish the tasks of the Royal Bass you have not done anything yet

@neon patio plz HELP ME

[cloud pumice]

Is that merit bug on all device

?

[umbral breach]

@viscid crane I'm also facing same problem

Same device

[neon patio]

@viscid crane Please stop spamming, I told you we are aware of the bug and you will need to wait for a fix.

[cloud pumice]

Answer me

[neon patio]

We don't need more screenshots of the same bug that's already been addressed

[viscid crane]

@umbral breach
(Honor 10)

[umbral breach]

Ok @neon patio

Yes @viscid crane

[neon patio]

@cloud pumice The Merit "Bug" is likely account related, not device related.

[umbral breach]

@neon patio account related how?

[cloud pumice]

So not all accounts are related?

[neon patio]

@umbral breach It's likely your account is bugged, not the game.

Meaning your device did not cause the issue.

[umbral breach]

How to get it fixed?

[cloud pumice]

How much time can it take to solve that bug?

[neon patio]

@umbral breach Were still trying to figure out if it's even a bug, it's possible it could be an intentional feature for unbanned players as some form of "probation". If it is a bug, it will likely be fixed very soon.

[viscid crane]

Why do owners of honor 10 face the same problem? Will you fix the mistake or buy a new mobile

[neon patio]

@viscid crane It'll be fixed soon, it's just a graphics error.

[umbral breach]

@neon patio probation?

[cloud pumice]

I guess it's intentional

[umbral breach]

What have i done?

[neon patio]

@umbral breach That's my best guess, because only unbanned players are experiencing it. Once we get more information on it, we can give a more official statement on it.

[cloud pumice]

By very soon how much time can you say?

[neon patio]

@cloud pumice I can't give anyone a time

[waxen trellis]

Im waiting the solve of merit bug

[cloud pumice]

Same problem dude

[neon patio]

For now, I would avoid killing teammates and abiding by the rules to avoid even more merit loss.

[viscid crane]

@neon patio
How long does it take to fix the problem because I am very tired

[umbral breach]

i haven't killed even a single teammate infact i got killed sometime @neon patio

[neon patio]

@umbral breach Your merit log will explain why your merit has been decreased.

[umbral breach]

Then where to put it in survey?

[neon patio]

@viscid crane I can't give an exact time

[umbral breach]

@neon patio bro its really annoying pls get it fixed soon

As if it is a problem with my merit then get it fixed soon

[native cargo]

The merit point system bug will be fixed in another small update. We do not know when so just be patient

[viscid crane]

@neon patioYou now two weeks did not like the problem Is wait a year or two to solve the problem!!!

[umbral breach]

@viscid crane exactly

[viscid crane]

@neon patioFor the problems of the game and especially the problems of graphics I can not complete the game I want to compensate for the payment of the Royal Bass and delete the game

[umbral breach]

I also reinstalled it 5 times

[viscid crane]

💔

[native cargo]

@viscid crane Have you checked for Software Updates?

Only Huawei users mostly experience the issue you’re having

[umbral breach]

@native cargo yes its upto date

[viscid crane]

Yas

[umbral breach]

We got software updates before game update so it's fine

And running on latest version

[native cargo]

So is it okay now or?

[viscid crane]

@neon patio

[open raven]

Is this truth that there is separate Server for PUBG emulator players if not then kindly request you to please banned PUBG emulator coz they have extra advantage to kill mobile user and this is completely not fair...ASAP

[viscid crane]

امين كلامك صحيح فعلا

[night cloak]

@viscid crane
الانجليزية من فضلك
(Trying to tell him to speak in english)

[next shoal]

@viscid crane if you would, English only please.

[night dawn]

Hey anyone in here ? Any mods

I need some help with my Merit

[viscid crane]

Ok

[next shoal]

@night dawn what can I help you with?

[night cloak]

@night dawn check out #481198147478224896
3.14

Before asking...

[open raven]

Is this truth that there is separate Server for PUBG emulator players if not then kindly request you to please banned PUBG emulator coz they have extra advantage to kill mobile user and this is completely not fair...reply me ASAP

[next shoal]

@open raven there is a separate server for them.

[night dawn]

@next shoal Actually my Merit has fallen to 40 and even I played solo matches my merit is still stuck at 40 and it's not increasing .

[neon patio]

@viscid crane This is the 4th time im having to tell you, we are aware of the bug.

[open raven]

@neon patio please reply me

[next shoal]

@night dawn it will go up eventually. It just isn’t quick. In the future, I don’t recommend trolling teammates.

@open raven I replied to you...

[umbral breach]

@native cargo no

[neon patio]

@open raven Yes, Emulators have their own servers where they play against eachother.

[viscid crane]

For the problems of the game and especially the problems of graphics I can not complete the game I want to compensate for the payment of the Royal Bass and delete the game

[night dawn]

@next shoal So what should I do now ? If you can help me I mean .

[neon patio]

@viscid crane you'll need to contact customer support

[open raven]

@neon patio if they have their own server then why they play with mobile user in mobile server

[neon patio]

@open raven They don't, mobile players can play with emulator players on the emulator server, but not the other way around.

[open raven]

@neon patio ohk i have one query

[next shoal]

@night dawn you’re doing all you can do I believe. Just keep playing, and if you rank high in solos, then your merit will start to rise.

[open raven]

@neon patio I'm in Diamond leg and how can i get Diamond Role

[neon patio]

@open raven The roles in the discord aren't affiliated to in-game ranks.

[night dawn]

@next shoal But I have already played matches and according to one of my friend merit increases immediately after the match is over , and it is like 1-2 days it has not increased . So should I play more or what ?

[open raven]

@neon patio what is that in there is diamond role and the people are in that role

[neon patio]

@open raven It's a role for activity in the discord.

[next shoal]

@night dawn you have to be like top 10 in solos for it to increase.

[open raven]

@neon patio oh ok

[night dawn]

I played 2 out of which I won 1 ( 1st position ) and in another my rank was 50+ .

[next shoal]

@night dawn then I recommend talking with tencent directly to see what’s going on. [e-mail]

[night dawn]

Ok letme talk to them . @next shoal Thank you for your help :)

[midnight rose]

Hy BhnChod

[next shoal]

@night dawn np m8.

[grim shuttle]

Hi, i would like to know how to get into fpp if u are playing in third person
Like previously we could use a physical key board or hackers keyboard to press 'v' to get into fpp. It no longer works now. Has anyone found a different method

[native cargo]

I don’t think this is something related to game question.

[night cloak]

@grim shuttle maybe that function is removed in this update

[native cargo]

He’s trying to enter first person camera while in third person mode. @night cloak

[night cloak]

@native cargoyes ,it was possible in 0.7.0 you just have to get a keyboard attached to a phone or download virtual keyboard from play store then you can press V to enter FPP it is shown in one of the content creator's video
But it does give advantage to the players so I think it is not working anymore

[grim shuttle]

I don't think fpp gives any advantage over tpp... Infact tpp is too op

Chinese version of the game has an on screen button

To enter into fpp while playing tpp

[silent atlas]

Today my account is unbanned I have 40 merit I played 3-4 solo classic but my merit doesn't raised up

@lime juniper

[lime juniper]

It is a known issue which should be corrected soon, @silent atlas.

[silent atlas]

@lime juniper thanks

[boreal perch]

@lime juniper do u still support HandJoy?

[lime juniper]

How do you define support, @boreal perch? Whether it is allowed or whether it is possible?

[boreal perch]

Allowed @lime juniper

[native cargo]

HandJoy isn’t that the WeChat ID?

[boreal perch]

Yes

[night dawn]

This Merit Bug sucks dude , can't play until the update is pushed. , My account is useless with RP now.

[native cargo]

I know about it since it is recommended sometimes on WeChat

[lime juniper]

There are no rules against it, as far as I am concerned, @boreal perch.

[rocky timber]

what graphics should i apply for my phone which has 6gb ram? smooth or HD?

[boreal perch]

@lime juniper so why u banned me for using HandJoy

[lime juniper]

Ask customer support.

[night dawn]

Any Update when this merit bug will be fixed ?

[boreal perch]

Where?

[native cargo]

@rocky timber Balanced.

So you have performance and battery balanced.

@night dawn No idea when.

[night dawn]

:(

[native cargo]

@boreal perch Send an email to [e-mail] to enquire about your question.

It will take a while for them to notice your email since they receive a lot each day.

[rocky timber]

@native cargo ok thanks, but is the HD any worth applying it for a competitive gameplay?

[night dawn]

Done !

[rocky timber]

I know its a dumb question

[native cargo]

@rocky timber Shadows are distracting.

[rocky timber]

hmm

[native cargo]

I play on Smooth on both Chinese and Global.

[rocky timber]

with high frame rate?

[native cargo]

I’m used to low framerate

[rocky timber]

wow

[ornate bolt]

@night dawn got same issue about merit

[rocky timber]

ok thanks

[native cargo]

I can’t play 60 never.

[rocky timber]

lol k

[native cargo]

Just not used to the fast response from the display

[rocky timber]

yea me too

just got a new phone

thanks anyways

[night dawn]

@ornate bolt RIP , wait until they release the patch .

[native cargo]

You can use Balanced if you want graphics and performance,battery all in a balanced way.

Or else use Smooth.

[versed mural]

My merit are not increasing why

[ornate bolt]

bug

[versed mural]

What bug

[night dawn]

Bug

[ornate bolt]

merit

[versed mural]

That will not increase

[ornate bolt]

yea

[versed mural]

How can I increase

[ornate bolt]

wait for fix

[night cloak]

@versed mural it's currently bugged , kindly please wait for fix

[native cargo]

Merit system is bugged.

It’s being confirmed by the devs. If there’s a confirmation it will be told

[versed mural]

Please help me get rid of this

[night cloak]

@versed mural Please be patient.

[next shoal]

@versed mural there’s nothing we can do here. Please be patient, and in the future, don’t troll, and this won’t ever be a problem again.

[royal epoch]

Im having a problem where the new map always crashes, any fixes? My phone is a xiaomi redmi note 4x

[native cargo]

Try lowering the graphics to the lowest possible in the Settings?

Turn on MIUI optimisation as well if you are using a Mi Device.

[royal epoch]

Yeah it's like that

Optimized and low settings

[native cargo]

How much RAM does it has?

@royal epoch

[spring void]

Has pubg lite been released in india and pakistan?

It was once and now it is not what should i do

[blissful heath]

@spring void it not yet available

Still in beta

[native cargo]

@spring void You can only wait until it’s out in more countries.

[lofty creek]

@native cargo what is pubg lite

[native cargo]

A version for low-end devices. (Devices with less RAM/without minimum specs)

[lofty creek]

Kk and and any news on the patch

?

[night cloak]

.

[viscid crane]

The problem has not yet been solved if the quality is upgraded to become confusing with graphics
Why do owners of honor 10 face the same problem?

[night cloak]

.

[native cargo]

@lofty creek None.

[lofty creek]

@native cargo k thanks

[native cargo]

@viscid crane It’s related to the OS maybe. When they updated to the latest software update available for most of them it was fixed.

[wooden pivot]

Hello

[subtle trellis]

Hey, I used to play PUBG Mobile using the official Tencent emulator Tencent Gaming Buddy. Since the last update, each time I download the update it restarts again in the middle of the downloading progress. For example: I reached 66% in my downloading progress suddenly It became 0% again, It reached 19% and restarted again and so on. What is the problem and how to solve it?

[native cargo]

@subtle trellis Can you delete the temp files?

For TGB.

[blissful heath]

@subtle trellis. Uninstall and reinstall tgb again also remember before uninstalling tgb delete temp files and program files from D drive

[sonic kite]

Anyone else facing in game sound issues and footsteps not showing up?

[sand hatch]

no ? use repair button

[sonic kite]

Have tried that

[native cargo]

Reinstall.

[blissful heath]

@sonic kite repair client from login window

[sonic kite]

I'll try reinstalling

[native cargo]

👻

Good luck!

[quaint vector]

Any idea when the merit bug will be fixed ?

[native cargo]

None yet. @quaint vector

[quaint vector]

Wow that's really annoying

[native cargo]

I understand how frustrating is it, just be patient

[rare portal]

😩

[gaunt smelt]

until when is the bug merit

[native cargo]

@gaunt smelt Just be patient until there’s an announcement telling when it will be fixed in #news

[river wing]

any moderator here??

[native cargo]

Yes and infact you can DM any moderators online. @river wing

[blissful heath]

@river wing if you need serious help you can DM a Mod a contributor

[river wing]

should I sent the details of custom room to you??

[native cargo]

No.

To a moderator.

[gaunt smelt]

@native cargookey

[blissful heath]

@river wing send it to @lime juniper

[river wing]

alright

[lime juniper]

Feel free to!

[spring void]

Pubg lite was once released in pakistan why it got removed

[thorny panther]

Pubhm so laggy nowadays

[native cargo]

@spring void Not sure?

@thorny panther The new update is the cause for this. Give it some time perhaps the next update will make the experience overall better.

[spring void]

So we never getting pubg lite or something?

[lofty creek]

Does anyone have detailed explanation may be ?

[native cargo]

@spring void Will but not sure when it will be released for your region.

[glad harbor]

@lofty creek haha teamkiller welldone

[native cargo]

This is where you are going to start to meet the merit point bug. @lofty creek

[sand hatch]

@spring void what's your region?

[spring void]

Pakistan

[blissful heath]

@lofty creek dude you lost merit points there is a bug in merit recovery system so you can't actually increase your marit until it's fixed

[native cargo]

Stuck under 40+ is already facing this issue.

[glad harbor]

@lofty creek you kill your teammates and u loss merits play solo more to get merits as said by many there is bug u cant gain merit

[native cargo]

@glad harbor It might not work since there’s a bug with the merit point system for now.

[cloud pumice]

👀

[lofty creek]

Lol guys it's like having a chocolate in front of you but you can't eat it cause you have diabetes.😂

[cloud pumice]

What if the chocolate is sugarfree😂

[storm flume]

This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:

[frozen tusk]

@storm flume in pubgm we chat about game this is general

i am boi

[wooden pivot]

merit bug sucks😑

[native cargo]

@frozen tusk Please keep this related to support questions only 👻

@wooden pivot Frustration is there. Just be patient until an announcement is made for a patch to fix this issue in #news

[lime juniper]

It is unfortunate, @wooden pivot. However, the developers are doing their best to look into it and correct the issue as soon as possible.

[wooden pivot]

👌

[cloud pumice]

Is it confirmed that it's a bug?

[lime juniper]

It is confirmed that it is an issue. Whether it is a bug or not is only speculations.

[cloud pumice]

👍

[agile dagger]

Is this the place where i could report a bug?

[storm flume]

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

Even if I get a 98 average on PUBGM, I can't progress through Gold III

[tidal warren]

Try to play on a server which you do not usually play on, then restart the game and try again. This has worked for some in the past. @night cloak

[lime juniper]

Please refer to FAQ 7.5 in #481198147478224896 for further information concerning announcing of custom room details, @neon prawn.

[grand hare]

Still no answer from cc for my dress

Idk I will get or not 😔

[lime juniper]

Which dress, @grand hare? Your application?

[grand hare]

Actually day before yesterday I got a dress from pubg premium crate

I opened it with coupan

It showed me a dress nd asked me to take poster of that dress but I didn't took

After I went to my inventory I saw there is a mask instead of that dress😔

By the way which application u r saying about??

[lime juniper]

That explains. I thought you were referring to the content creator program. The customer service will reply as soon as possible. Please remember that they receive hundreds of support requests!

[coarse swallow]

i deleted pubg cause of bug and reinstalled ..i just looged in but my screen is freezing 😭

[lime juniper]

Have you tried to restart the game after that, @coarse swallow?

[coarse swallow]

friends suggested to delete it again

[grand hare]

😔 m not even sure they will give me or not becoz I m very nervous that they won't belive me 😔

[coarse swallow]

i tried everything 😭

[lime juniper]

Please give it some time, @grand hare. We wish you the best of luck!

[grand hare]

😔

[lime juniper]

What device are you using, @coarse swallow?

[coarse swallow]

iphone 7 plus

i'm downloading it again .. hope it works this time.

[lime juniper]

Are you using a Wi-Fi or cellular connection?

[coarse swallow]

wifi

😭 i always have mic bug

[lime juniper]

If it does not work this time, please try to repair the game and contact customer support for further assistance.

[coarse swallow]

thats why i deleted

how do i repair ?

[grand hare]

@coarse swallow actually mic prob occurred on my device also

[lime juniper]

The developers are working on correcting that issue. We apologize for any inconvenience it may have caused you.

At the login screen, you should find the repair button, @coarse swallow.

[coarse swallow]

alright thanks @lime juniper

[grand hare]

Does ur mic don't record ur voice even if u turn it on??

[coarse swallow]

i cant hear my teammates voice.

[grand hare]

They can hear u?

[coarse swallow]

nope

usually happens when i restart game

[grand hare]

Actually I was having mic trouble

I can hear my friend voice but they can't hear

Even little mic wasn't showing

[coarse swallow]

T-T thats sad

[grand hare]

I tried using assistant on my device it showed me can't reach google at moment

Do u face same thing with assistant??

[coarse swallow]

it takes so long to reinstall ...

sigh

whatchu mean assistant ?

[grand hare]

Um u have siri assistant??

[coarse swallow]

yes

[grand hare]

Then try to give her command now

[coarse swallow]

i havnt tried anything with siri yet

[grand hare]

Try now

[coarse swallow]

regarding game

[lime juniper]

The microphone issues will be corrected soon.

For other discussions, please use #chat.

[coarse swallow]

which command ?

[grand hare]

Just give her command any

Like find this nd that anything

[coarse swallow]

@lime juniper okay

find what 🤔

[grand hare]

Man....Just try to give siri command to open fb or any app u have

[coarse swallow]

ahhh

[white night]

hello, i can't complete sharpshooter achievement. At last round i kill 4 enemies by headshots, but the achievement is not counted

[lime juniper]

Which game mode did you play in?

[white night]

fpp

[lime juniper]

Classic or arcade?

[white night]

classic, miramar, europe server

[lime juniper]

Can you please provide a screenshot of the achievement?

[lime juniper]

What is your rank in Europe?

[white night]

platinum 4

[lime juniper]

Is that Europe?

[lime juniper]

Then you must make sure that it was 50 metres away.

[white night]

i check it by marks and quick chat commands

[cyan rampart]

Sorry to interrupt but,
When you're trying to complete this achievement, use the "Enemies Ahead" callout to check how far the enemy is. If you are sure that the distance between you and your enemy is 50 metres, take a shot.

[lime juniper]

Then you should try again later. If you think it is 50 metres, try 60 metres.

[white night]

in my last round, the first 4 consecutive killings were carried out under the conditions

[lime juniper]

The killings must be performed with one bullet per kill.

[white night]

Well, I'll try again somehow

[lime juniper]

Good luck!

[white night]

thx

[vestal moon]

Can you tell me that mission to drop on roof on a building in pochinki works? I've landed two times on a roof but will be didn't get it.

[kind drift]

@vestal moon I'm not sure , but try different buildings , and land Directly while parachuting

[amber hedge]

My Merit not Increasing at all

[kind drift]

@amber hedge yea that's a known bug , for now report in game or through e-mail

[coarse swallow]

@cloud burrow 😭

[lime juniper]

This is a known issue which will be corrected soon, @amber hedge.

[coarse swallow]

just reinstalled but its not logging in .

[amber hedge]

Yeah thanks ...I have contacted in game support

[coarse swallow]

Freezed on this 😥

I repaired the game

[sweet nymph]

@lime juniper when the merit problem is fix? sorry if my english is bad

[coarse swallow]

Whats should i do now ?

[lime juniper]

It should be corrected soon, @sweet nymph. We do not have a specific time.

[cloud burrow]

@coarse swallow ?

[lime juniper]

Maybe @tidal warren can help you, @coarse swallow.

[coarse swallow]

I reinstalled twice but its not logging in.

Freezes on that screen

[tidal warren]

@vestal moon The game has to be completed in order for the landing to register, if you start another game without waiting for the current one to finish it will break the cycle and thus not register. Also, this works in arcade too, so try it in this mode. I landed on the orange roof in Pochinki arcade and got the achievement.

[idle axle]

Sir my account wqs banned 1 month ago becZ use of refund from Google play , today it is unbanned , and my merit is not increasing still is zero.....

[tidal warren]

@coarse swallow are you on WiFi or cellular data?

[sweet nymph]

@lime juniper i see, thank you.

[coarse swallow]

wifi

i tried using data too

[idle axle]

@onyx lake bro answer me

[coarse swallow]

but not working 😭 its my 2nd time reinstalling.

[tidal warren]

I’d say you could try to adjust the DNS, just tap on the little “i” icon right next to WiFi and set it to 8.8.8.8 @coarse swallow

[vestal moon]

Oh, alright thanks, will try next time @tidal warren @kind drift

[tidal warren]

No problem.

[sweet nymph]

@idle axle its a bug, mine too. its gonna fix soon.

[coarse swallow]

😶 wait how ?

[idle axle]

@sweet nymphhow you know brother

[coarse swallow]

I can see “i” icon but cant change it to 8.8.8

[white wharf]

@tough shore indo bro? Why Merit on stuck 40 point 😪

[sweet nymph]

@idle axle i just ask when they will fix the merit.

[kind drift]

**For thos who are here coz of merit bug **
This is a known bug , just report it , that's what we can do for now
Thankyou🙂

[tidal warren]

@coarse swallow

[coarse swallow]

Alright

[tidal warren]

Just tap on “Add Server” and delete the current one.

Don’t worry, once you switch back to automatic it’ll go back to your usual DNS.

[coarse swallow]

okay i'm trying to login again using your dns code.

hope it works

😩 no its not working ugh

still stuck in that screen.

[tidal warren]

Do you have any other apps opened? @coarse swallow

[coarse swallow]

No

whats the problem ?

[idle axle]

@tidal warren my merit is not increasing i had played 4 to 5 matches, vut its not increasing, im unbanned today's, after 1 month please help me

[coarse swallow]

is it wifi issue ?

[tidal warren]

Try to clear RAM, hold the lock button till it shows “slide power off” and then after that hold down on the home button. @coarse swallow

[coarse swallow]

alright

😣 its not working

[vestal moon]

For those who are here coz of merit bug
This is a known bug , just report it , that's what we can do for now
@idle axle

[tidal warren]

The last option which has fixed the issue in the past is to do a factory reset of your device. Which is really quite drastic and perhaps should consider if pubgm is worth it. @coarse swallow

[coarse swallow]

whats the reason behind this happening ?

[tidal warren]

It could have something to do with your device, probably a RAM/Memory issue.

[coarse swallow]

😭

[idle axle]

@tidal warrenreply me

[tidal warren]

You’re playin on an iPad, correct ?

[idle axle]

@tidal warren my merit is not increasing i had played 4 to 5 matches, vut its not increasing, im unbanned today's, after 1 month please help me

[coarse swallow]

no

iphone 7 plus

[tidal warren]

@idle axle hello, that is a well known issue, please be patient- it will hopefully get fixed with the next update.

@coarse swallow I play on iPhone 7 Plus as well, that’s really strange then. Did you get the app off of the App Store ?

[cloud pumice]

Will it take more than a week?

That update?

[tidal warren]

Also, you don’t have any other pubgm beta version still installed, correct ?

[coarse swallow]

i had mic bug thats why i deleted the game 😩 didnt know this could happen.

yea its from app store.

[tidal warren]

@cloud pumice there’s no known time window.

[quiet basin]

I need a help

@tidal warren

[coarse swallow]

i have chinese ver. on my phone.

[tidal warren]

@coarse swallow maybe try to sign out of your Apple ID and then sign in again and download it again. 🤔 the file might have gotten corrupted.

[boreal perch]

@tidal warren what is the problem if I installed pubgm without app stop

[quiet basin]

Actually I have an account on PWK..BUT I have not get any mail...

Why

[coarse swallow]

Okay thanks really appreciate your effort 😥 i’ll try that now.

[tidal warren]

There’s not an issue with that, simply it is not from an official source therefore we cannot guarantee it is sans viruses and other issues which could make it potentially harmful to you device. @boreal perch

[quiet basin]

@tidal warrenActually I have an account on PWK..BUT I have not get any mail...
Why ,?

[boreal perch]

@tidal warren I installed it from wechat

[tidal warren]

Account on PWK, what are you referring to? @quiet basin

@boreal perch is there an issue with your game ?

[boreal perch]

@tidal warren I got banned

[tidal warren]

Have you filed a claim against the ban? @boreal perch

[boreal perch]

I use HandJoy

[tidal warren]

Oh, well I’m afraid that could be against their TOS, it is stated that any external hardware which might interfere with the gameplay in any way is against the rules. @boreal perch

[tidal warren]

Well then, you will have to wait 2 more days until you’ll be able to download the game from an official site. @boreal perch

[boreal perch]

I buy that HandJoy 200$

[tidal warren]

Can you not use HandJoy with the official pubgm version ? @boreal perch

Is there a specific app for it ?

[boreal perch]

Yes

[tidal warren]

Either way, I’m sorry, but such gadgets are against their Terms of Service. There’s really nothing you can do unless you want to risk getting your account suspended for longer than 2 days. @boreal perch

[boreal perch]

It is 200$

[tidal warren]

What version are you playin ? The global version ? @boreal perch

[boreal perch]

I learned to play on mouse and keyboard

I cant back to touch

Wait

0.8.1

[muted plank]

if i change between emulator and phone very quick it is possible to get banned ??ik its not possible tho but just to check

:DDD

[tidal warren]

There’s nothing in the rules that states if you switch in between emulator and phone you’ll get banned. So go ahead, switch in between as fast as you want to. @muted plank

[muted plank]

oki then

[coarse swallow]

What if .. it still doesnt log in and freezes on that screen 😭 i’m worried @tidal warren

[tidal warren]

@boreal perch so that’s the Chinese version, anyways, either way, there’s nothing that can be done.

[boreal perch]

@tidal warren its done ?

[tidal warren]

@coarse swallow yeah, I don’t understand why it’s happening to you, my iPhone runs it fine.