#questions
1 messages · Page 180 of 1
Thank you, @native cargo.
👻
@royal adder don't listen to @native cargo she will make you undergo a couple of exercise and tell you it's game issue
Sorry @native cargo
!serverinvite
Permanent Invite Link: https://discord.gg/pubgm
@rich wolf But some of them are actually game issues if nothing can be done.
Like for your issue, for some it was resolved
For some it can’t.
Ya I know ... After our conversation you must have realised that sudden drop in ping is a game issue ...
People had similar issues but only some were able to get it fixed.
It’s better to do further tests.
:(
Well that's a game issue that need to be solved .... So first ask them to report ...
Well I actually reinstalled the game which was a waste of my data🤦🏼♂️
uninstalling the game will not solving the problem, bc it's a ping problem
@night cloak I know but that person asked me to do it
I thought she was right at first
akiyo?
Yessss
oh my God rip data
We must ban her I suppose...
It worked for some @rich wolf
for some
Ya ... I had just installed and I had to reinstall
@native cargo would you mention them? I wonder who they are now!
well next time backup the game data so if you uninstall the game so is not deleting the obb
Yours is related to the server ping though so usually reinstalling fixes it
@night cloak what's the point in reinstalling then?🤦🏼♂️
Well for some ppl it's work, but idk how about you, I recommend next time clear data and cache if still doesn't work ig your connection
hi pubg support why i don't get weapon master achievement yet ?
It’s actually your connection since you stutter a lot during gameplay. You have very high ping and latency.
But the server was able to handle it in the older version you said.
So it’s more of the server issue now in 0.8.0?
I don't think so
Your ping that you showed was 100+.
Well what I think is that the server doesn't get connected properly like before ....
Well 100+ is still good
Unless you want to try network troubleshooting. I’m not responsible for anything if it happens but I can guarantee it will work but there is a risk.
@night cloak ya I get like 80ms a second and next in 400
It gets higher and lower.
100-300-400.
Exactly it's a game issue
I think it’s more of network?
Well I can't help much, it most likely your connection I rarely see a question saying ping problem on the game except ppl saying about the lag is real
He is using mobile data and the speeds on it are something like this, hold on let me show you @night cloak
It goes high to Low, Low to High.
I only know how to troubleshoot if it’s WiFi, but this is Mobile Data so I don’t really know if there’s any way for this.
@rich wolf Do you have WiFi?
@night cloak well I used to play properly with HDR AND HIGH GRAPHIC
Well it's most likely your connection is not the game problem
@native cargo no ... But when I connect to WiFi at my bro place .... It lagged too
@night cloak freaking noo
Check the WiFi connection
It’s the connection. That’s what I tried to tell actually @night cloak
Since server ping is mostly determined by the player’s connection ping.
yeah
Well with this connection I got lag
What I’m thinking is that the ping changes whenever he is in a match.
@rich wolf Heya... Please avoid posting screenshots that include your coordinates and IP 😬
Or it might be you have background app running that using your data a lot
He has WhatsApp and others active but closed during game.
Do you enable analytics on your phone?
It's that when I lag I get a ping drop ... And once I sent her a video of me lagging with 120 ms ... That's a freaking game issue
Let’s do what we can and get his issue resolved @night cloak
@neon patio oh sorry my bad
120-200 it was like actually.
Ye
Thx for removing it
That’s what I saw
@native cargo 120 check again
Mhmm
It was 80-120
No no I meant like it was like 200 even though it’s at 100+.
Do you want me to send it here???
You can't dms me just send it here and censor the IP address
Use the draw tool and draw white lines over it.
Ya
I had a same issue of lagging with this. Network
When it lags if you notice there will be a ping drop that most of them who complain don't see ... It's actually a game issue
Is this often happen to you bro?
Tell this network is slow tooo
Or is not always happen
@night cloak started the day of update ... Then next day proper ... After 15.5 mb update again
The only way you can confirm if it’s game issue or not is by testing another Wi-Fi connection.
McDonalds has one.
Hello...i want all dance emotes...but now season 3 and some of them might be at S1 and S2...is it possible to get back emotes from S1 and S2?
Is there any update for the iphone XS Max ?
@rich wolf try to play the game again if it's still happening, close every background application running except PUBG, if still doesn't work DM me or you can email PUBGm support
or clear data and cache if still doesn't work ig Email PUBGMOBILE_CS@tencentgaming.com @rich wolf
@night cloak ya I mailed pubg game support
I tried by force stoping every application still same issue ... And the only thing left for me to do is run the game after factory data reset
And tell them what issue you got and your ping going higher even your connection is fast
ig now we wait
@daring spruce wdym by update? Game update or
@abstract panther I don't think it's possible bro
hi , why support not answer there ?
@night cloak not possible...rip
Yeah rip
Optimize for the new iphone
@native cargo nice nice ... I have tried with every WiFi possible ...
Probably in the future I'm not sure
The ui messed up
yeah I see that
Ya that happened once to me ... But when I restarted it became proper @daring spruce
Why the game is not opening today it starts too slow and takes time to open settings and all other button when clicked
My internet is just fine tho
oh boy
I think it’s network related still. @rich wolf
Rarely anyone reports that sort of issue here.
Even those who report found out it’s their network
@glad harbor it might be the game not your connection I'm not sure once again
Because when they’re in a match, the ping goes high then low then repeat so after they changed to some new WiFi provider? It performed much better.
@night cloak actually server are messed up today i guess shows connecting icon
@rich wolf yes it’s an game issue started after this update
3 people having the same issue I guess we all can tell it's the game issue, bc it's happen to me to once slow oppening the game and slow loading
& the settings
If you having bad ping and slow loading, it can be the game it can be your connection
Or it can be server need maintainence
@native cargo before last update of shanok there was a season 3 update .... Then too I faced this issue I wasn't able to play with any Mobile data ... And when I reported they said there was a issue with pubg game getting connected to Mobile data and asked me to connect to WiFi ... Then after another patch in next week of that day it became proper and I could play properly till the day of shanok update .....
It’s both then.
I'm gonna try the game if it's actually slow or something
0.8.0 is known to be performing much worse on lower end devices @rich wolf
Br br
check this .... ah i had to go through a lot to find this image
👍
@native cargo I told you I have a oneplus 5
That's a user lover end phone

@night cloak Google it.
Congratulations on your realization 😂😂
@cyan rampart cannot find it
DM.
Bug
How to vote????
Pree NOTA
Press*
Is chinese better in performance or global ????
Is it possible to delete an account?
@night cloak Chinese
Chinese
Too good

Is it possible to delete an account?
No
I have 2gb ram phone and snapdragon 420(something around 400) will it run fine??
@night cloak u got banned ?
@night cloak no
I wanna restart @night cloak
Lol
@night cloak yeah it's possible
What is the procedure to get the role of content creator??
Mail tencent
@trail tangle
@night cloak You know how on Android?
Do u have YouTube channel
Yep @night cloak
@night cloak go to settings>my account>account management when you press it it's gonna tell u what to do there
I mean press delete account
@night cloak make a new one in guest and link with your main account i guess......not sure
Nope
Well if you delete your account you have to wait 14 days so it delete permanently
Don't log in or anything let it erase everything
@trail tangle any content related pubg
?
@night cloak #chat
Yea sorry
@night cloak sorry
Anyone have this bug ???
Your gun mode in auto, but when you hold the trigger button it shot in single.
No
nope
My pubg won’t loa d
@honest hornet Yes. It happens because of lag. Should work fine once you change to single and back to auto.
@torn monolith Which screen is it on?
Are you on Android?
No iOS
did anyone got same my issue ( not get weapon master achievement ) ?
i do it today twice and i don't got it
@torn monolith I'm afraid I cannot assist with iOS.
@tidal warren to the rescue 
Ok
@acoustic inlet This bug was never faced by anyone. What is your season rank?
daimond 2
Okay.
What mode did you play?
So anything wrong with server?
Help
Or is it just me?
calssic squad @cyan rampart
My game won’t load so
@acoustic inlet ss ur season profile
Im getting lroblems connecting
I can’t download the maps
@buoyant storm try restarting device
Ok
@acoustic inlet FPP?
@torn monolith are you on WiFi or data ?
WiFi
@tidal warren ^^^
@torn monolith try to adjust your DNS
Go to settings, WiFi, there should be a little "i", so tap on that and adjust the DNS to 8.8.8.8
Dont worry, by deleting the current DNS nothing is going to go wrong.
I am facing errors while updating the game on emulator when ever i pause the game it restarts please help
@cyan rampart I'm in a tournament and this killed me 😤
Still didn’t work
Theres something definitely wrong with the server
All my friends are suffering from random lag
@buoyant storm same for me it start for me tooo weird things happening4 me too same as I got happened server is messed up today
Different people reporting the same problem before so, I think it's the game
The bug have been fixed. the new map is great but the fps is💩
Why is the fps is still bad!?
Pls emulator players want picking as it is in pubg pc .
PS. Only for emulators
All of u guys the server is the problem our device not . Not responding server today
See #media
@night cloak u need mute
Here advertising means mute
nope, depends on how many time he do it
today i cant play one single match too sad too weird thing happening
wheres the ads?
@night cloak what ads
dunno what u saying mod will help
@cyan rampart no TPP
@tidal warren it didn’t work
@torn monolith In that case, can you get to the screen in-game where it says "repair" in the top right corner?
@tidal warren hi , can you plz help me with my issue ?
i do today weapon master i kill with all weapon but after the game i don't got the achievement
@torn monolith You got the app off of App Store, right?
Yea
@torn monolith try to open the game up while on cellular.
Ok
@tidal warren 😢
If that does not work, I would advise you to just reinstall the game. @torn monolith
What i know till now is server of pubg is high as king
Ok
@tidal warren hello !
If she doesn't answer your question most likely they don't know the answer or something @acoustic inlet
he can talk then , and say sorry i don't know
She*
Gander? Never heard about the term
sex/ gander what ever
i'm asking about achievement issue
Lol
so i'm not asking if he is male or female so plz stop be rude
Lemme check
😂 🤣
@acoustic inlet you mean gender bro?
@tidal warren sometimes I am not able to use vc why is that happening?
@patent echo in-game VC? Yes, sadly that sometimes happens. Usually restarting the game fixes the issue. :3
Oh ok ;(
@tidal warren i'm diamond i play today squad game TPP , i kill with all weapon for that achievement when the game it's done i don't got the title
Did you also knock the enemies as well? @acoustic inlet
i kill with that weapon
Same has happened with me I can't complete the life is fragile achievement
You need to kill at least 6 enemies in a single Classic-Platinum+ match @acoustic inlet
using uzi - m14 - awp - s898 - with car - grenade
i kill them with that weapon
you can check log if you want to be sure 100%
i told you i'm diamond 2
Hey pubgm keeps disconnecting from the server after joining the game for 10-12 minutes and then I can't even rejoin when I try to rejoin it keeps telling me that"connection to the server has been lost try again later".This has happened for like 6 games in a row so thought I might ask here
@patent echoand for me air drop get m24 and mk11 in classic and other achievement too
Can anyone help with this
I have tried the repair and reinstalled it
So any help???
@reef pendant today server is not responding thats may be reason as many have this problem
It's been happening for 3-4 days now
And it's not happening for my friends
If that's the case then how long will they take to fix it
@reef pendant oh ok internet issue also makes that and try to use repair icon when game starts then it may solve
Can I customize my own HUD settings?
Is this on Mobile Data or Wi-Fi?
@icy carbon on controls tab
I wanna move lean to the right side of my screen
WiFi
Which part? Can’t find on settings
In Setting control tap u can see fire button changing option there down click costomise
Settings,Control,Customise button should be there basically he meant.
What's this black thing and why is my hair gone
Try Repair Client on Login screen. @patent blaze
Im here
@patent blaze just restart the game. It will dissapear.
Thanks
Discord too havimg problem today bad day today
@reef pendant Can you try to play a game while it keeps asking to reconnect? If it only asks once then keep going. Test this in Arcade
@patent blaze omg 😂 just restarting fixes those issue
And how am I meant to know that lul
That’s why you’re here @patent blaze for support. 👻
@native cargo sure what do I do when it asks me to reconnect
Reconnect. Just force reconnect.
@glad harbor status.discordapp.com
👍
Make sure it asks for at least 2-5 times only, if it’s more than that then exit the match and report back here.
@icy carbon it’s in the basic settings.
There is no other way to enable leaning.
Welcome
@tidal warren I wanted to move my lean to the right side of my screen
Oh ok
@tidal warren that was HUD move/ costomise @icy carbon asking
👌
@native cargo it didn't let me reconnect
@reef pendant So the error message came up?
Yea
@tidal warren My red dot on Scar still uses the old one
Why is it like network related to me?
Hold on, can you try connecting to another region server?
Still asked to reconnect?
Use the in-game report button to report it. Thank you. @icy carbon
So this is on Wi-Fi right?
Yea
Have you tried restarting or resetting the router?
Yea
@tidal warren I did, same robotic reply when I reported about hackers
U told me to do it earlier
Okay. Oops I forgot
It's all good
@icy carbon does the appearance of a scope ruin the gameplay for you?
I’ll send you a personal key for a VPN.
Try the VPN.
Let me know if there is an issue still with it on.
Oks
@tidal warren Obviously cuz it isn’t clear
Hold on. I won’t give the key yet until that’s your only solution left
Download ExpressVPN and register for a trial account.
Ok
When you register an account, there should be a 7 day trial provided.
Ok
I was in a match and I was tapping my weapon and it wouldn’t come out
There is no need for a "personal key", most VPNs are free to use.
I mean a premium key since it’s personal.
Put red dot on Scar, it’ll be the old one
Replace red dot with holo and replace it again with red dot, it’ll come back to the new one
@native cargo no need for that.
It is a one-time activation key so only one user can use that. I only have 2-3 left.
Just a regular VPN from a Google Store or App Store is sufficient enough.
If that’s his only solution to get it fixed permanently. I will just give the key if necessary
I have downloaded the VPN now I a play a game.????
@reef pendant Open the app and register.
Okay try Arcade mode.
Arcade or classic
Arcade.
😑😑😑
So is it fixed or not?
It is
With or without it on?
With
Let’s try without?
Sure
@tidal warren Using Vpn can result in a ban right?
VPNs is just connecting to another server network.
It’s not modifying anything related in-game.
VPN can get you banned @native cargo
A 30 day ban
Is what I have observed
So please don't recommend using Vpn
lmao 
As far as I’m concerned the usage of VPN might get you banned, especially if it’s used to gain advantage in terms of obtaining some special items/offers only specific to a region
But if it’s the only way to fix the issue, that’s the only choice
Oh yeah make sense
I think he might not get banned?
Changes your IP , Pubgm thinks you are trying to hack ,...they give a 30day ban which cannot be REMOVED @native cargo
Until the ban term ends
So we stopped recommending vpns and stuff
We’ll see if he is banned or not since that was his only solution or else there’s nothing that can be done.
Hi, my facebook account was disabled and I can't get back on to my original pubg account and Ive contacted customer service. It said i would expect a response in ten days but it's been more than ten days
And it's for data recovery obv
Probably you need to contact Facebook.....not pubgm ...have you connected your account to any other app like twitter or Google play ? @untold sky
Nope and ive contacted facebook multiple times and theyve never answered
i know
i think i was hacked cos ive never used facebook for anything
ive never posted anything on it
Some have had this probably solution was to contact Facebook to enable your account since pubgm reply is gonna be the same
and ive tried everything hell ive even called facebooks hq in new york
Let’s appeal your account if it’s disabled, this happens sometimes to me @untold sky
@native cargo any solution which seems to be work or uselful?
No with pubgm they said i can recover my old account by moving all of its data onto my second one that i currently use
Ive sent like 5 appeals and not a single response i swear
@native cargo he has tried account appeal and has not received a reply that's the problem
Facebook only replies to appeals that have stories in it that are realistic.
Bro if i have to i might just walk over to their hq in new york
How was your appeal?
Pubgm doesn't have access to Facebook so contacting them is gonna give you the same reply
I contact Facebook whenever my account is locked or disabled, it will be enabled automatically in a few days
No replies nothing.
They will do it automatically through the system, just login in browser first
My appeal was literally rhis: "My facebook account was disabled and I don't know why. I've never posted anything on it, really. I just want it re-enabled because it's attached to my PUBG mobile account that I've put a lot of money into."
It’s wrong.
To appeal for an account you don’t explain the reason.
You must make it short and simple while being realistic.
Explain?
Want me to write the appeal and you will resend it to them in the appeal section?
It should sound realistic but short and simple, they don’t read long replies
Well i thought mine was realistic
And thats fairly short too
@untold sky Please contact with Facebook. You can also email customer support PUBGMOBILE_CS@tencentgames.com for account recovery.
It’s not privacy if it’s just an appeal letter 🐱
Aight @cyan rampart
Imagine a Facebook employee reading all this.
I’ll give you 2 examples. Pick which you think is good.
Please move this discussion to #pubg-mobile
Look in DM for 1st reply. @untold sky
Or I’ll just send it here, hold on. Trying to make it short
@cyan rampart yo funny thing is ive worked at facebook for a year
30 min looking for a match and I did not find anything ,conqueror league
ok @native cargo
@rain wraith just try again
Higher leagues takes time mate .try again @rain wraith
@rain wraith NA high tier queues are known to be long and it is due to lack of players.
1 hour try
Tysfm @native cargo
“Hello, my Facebook account was disabled when I came back home from a small vacation. I need my account enabled back urgently since I have a meeting coming up. I hope you see this as it is a business shared account.”
20 million players active daily and can not find a match
Oh so i can bullshit it
Ahhhhh I see
@rain wraith Please change your name and put some normal texts so we can tag you whenever we deem necessary. Alternatively we can set a nickname if you want, just tell me your preferred name.
@native cargo it is fixed without it don't know how
You can’t use this everytime. You must change the story and the style of the writing.
@reef pendant Taadaa.
Ok
Magic is it? 🐱
Yuh
Yup 😅😁😁
Since we are done move to #chat or #pubg-mobile
Have fun.
Thanks and gl
You need the second reply? @untold sky
ok @woven atlas
This has a little bit of high chances of being enabled since it makes sense why your account would be disabled in the first place.
Nice
@tulip dove Aloha! How can I help you?
I have a doubt
Nice @night cloak
Nope, you have to kill him with the actual weapon.
You need to kill him with shotgun too
This counts as him bleeding out.
Yep
@tidal warren yes right
True ,hope you got your answer @gilded wind
Yes
In a scale, how many is the difference between bulletproof uaz and common uaz
@gilded wind yep
@tulip dove i don't think there is a actual difference the only difference is you cant shoot from bulletproof UAZ
No I can't
The health is double the original one, @tulip dove.
Tires can still be damaged like normal. You can shoot the driver and passenger in front seat through front windshield easily.
Well not really "double" but it reduces slightly slower than normal UAZ.
1.75 times stronger?
Um.. btw it have cover from front too , can't shoot from front probably
You can easily deal damage from front glass.
Hi anyone need help
#PUBG , I’m sick & tired of the servers that is freezing and lagging. If lost about 10 games in the last 2 days. This is unexceptable I want my rank back as well as every point I’ve lost due to server time out and kicking. If this continue I will delete the game and will leave a review that the game is absolutely a mess regarding server quality and help. I trust this message will capture your attention ASAP
@kind drift Answer it go go. 🐱
This update F'ed the game completely tbh :')
@upbeat token if you encounter any bugs that cannot be solved with a fix/ repairing the game then try reporting in-game or write a mail to customer support team at PUBGMOBILE_CS@tencent.com
#PUBG , I’m sick & tired of the servers that is freezing and lagging. If lost about 10 games in the last 2 days. This is unexceptable I want my rank back as well as every point I’ve lost due to server time out and kicking. If this continue I will delete the game and will leave a review that the game is absolutely a mess regarding server quality and help. I trust this message will capture your attention ASAP
Oh. It used the parachute too early?
@upbeat token Is it really the server or your network? Do you want to find out?
The player facing backward where m pressing forward to fly
@upbeat token stop spamming again and again , you can get muted
Oh then it’s a bug.
@upbeat token nice pfp
When will this POS version will be updated? I had to migrate to the superior Chinese version. No lag, just bad ping. I bet the Global version is trash because too much clothing y'all guys are pushing towards KIDS!
@agile hinge I don’t think Chinese version is superior.
It just receives updates quicker
lmao it is
@dusk stag Can you help
I like Global more even though I am from China because their updates sometimes have ups and downs to be expected where as ours has almost none.
Today is the day of weird thing happening in pubg m out
@native cargo Quality > quantity
I think next update is 0.9.0 or 0.10
@agile hinge 0.8.0 looks like it was rushed since people demanded it quickly and more focused on content and new map.
🐱
@twin axle what's the problem
The loading screen gets stuck at a point and then it asks if I wish to join the match again
It's happening always
@twin axle yeah that many saying too
And I have good network too
Where can we suggest some ideas?
@steady trellis it's already good enough for me to play😊
Clear cache and repair the game clicking repair icon
@glad harbor tried that
@twin axle ooh u play in wifi or data
WiFi
@twin axle but the game has many more ideas to run. I want to suggest an idea for pubg mobile. So where can i raise my question?
@twin axle dunnno its been 2~3 days game server getting problems i also got many weird thing happen today while playing
@steady trellis here's the method
Open pubgm
Open settings
Click on customer service (on the bottom left corner)
Then do this
The chat icon on the top
Thank ¥○Ü
Will PUBG do anything about hackers ?
Disappointed by Merit system
@crystal monolith there is a new anti cheat in place. :3
@solid topaz Yes? What is the issue.
Lmao @tidal warren sure ok
just got on after a while, how do i access the achievements i need to complete?
@woeful wigeon the Achievements can be acessed by clicking on the clipboard that is located on the bottom.
oh cool, thanks
@woeful wigeon
ty
My orange sign on rp is not getting remove even if I collect all the rewards
Any screenshots?
Oh you mean the orange exclamation mark? @solid topaz
Check if there are still some uncollected prizes from past weeks. @solid topaz
Yea true
Ok thanks I would surely check than
Also, this is probably intentional, I’m looking at my RP rn and the exclamation mark isn’t going away either. 🤔 That means it’s either a visual bug, or that it’s just supposed to be that way. I’d say the exclamation mark never goes away, they want to keep reminding you to check RP often.
It's a visual bug then maybe 🤔
Yes now the sign as been removed thank you @tidal warren for your help
Another question I have there is a guy in my friend list who have Elite royal pass without purchasing and the mail which he got was that you guys gifted him elite royal pass
Nice one! @kilhome, you just earned yourself 1 chicken dinners!
Oh ok, in that case I have some older rewards to collect as well. :DD should probably check it. No problem.
@tidal warren my msg 2nd one
@solid topaz hmmm, is he a CC creator here ?
Let me check
Ok
Actually I don't know @tidal warren
3rd question what are the minimum cost of royal pass
Minimum cost is the “Elite Upgrade” which is 600UC
That is $10 at the moment.
If you’re interested in becoming a content creator (CC) then read #481198147478224896 7.2 @solid topaz
Ok thank you I have read it
The only other way to advertise your live stream would be by creating a custom room game, a credit link can be mentioned when announcing the custom game. @solid topaz
For further info on custom games check out #matches
@native cargo that is only going to send him the custom room notifications, it’s not going to make him authorized to post there.
@solid topaz you should dm a mod with the format as posted in #matches , they'll post it for you by tagging the custom role peps
Ok @kind drift
Really..what is this? Unbelievable...Happens often..And tell me to reinstall
So i should restart every time it happens...It should not be there in the first place
Yep. 0.8.0 is known to have lots of issues like these.
It’s unfortunate but that’s the only way
How do we take part in the Star cup for EU?
@tidal warren
Sorry for tag had to do it
Where can I post and promote my tourney
@ruby brook try to report it via in game report button or just send an email to devs about issue atPUBGMOBILE_CS@tencentgames.com
You mean PUBGM Mobile Star Challenge? The registrations for Europe haven’t opened up as of yet. @severe nexus
Once the registrations open up, you’ll be surely notified via an announcement.
U have any idea what we have to do to take part?
I hope its not about how many subs
@vernal panther please check out #481199272499609627
Europe, China, Korea and Japan don’t have their registrations opened up as of yet. For more info check: www.pubgmobile.com/esports
K
Ugh it’s pretty sad that you make it so difficult for people to join in a simple tourney and will some prize money
I seen the rules and forget it
One of the 4 members has to have at least 1000 fans on any streaming or social media platform. @severe nexus
Oof
The rest of the squad can be just regular players.
Wow
That sucks
Why do they always need famous players
Like why cant they see all as equal for once
Those are the rules.
@severe nexus You could perhaps try to pair up with any of the CCs or make a reddit post about it. Other than that, it’s impossible to enter. Sorry.
Not sure if this is supposed to happen like this
There are some bug issues i faced in miramar map today.
Whenever i go to campo militar area it's automatically throughout me out of the game every time and can't enter match again.
Please solve this types of bug.
We need a patch update
What to do next i got entry into the campus tournament
Have you registered? @high cedar
Yeah i got an email
Once you register you have to "Check in". http://pubgmobile.in/2018/ @high cedar
A PUBG Mobile tournament exclusively for college students featuring a total prize pool of over 50 Lakh Rupees
I did the check in too
After that, wait for further infromation, you will receive an email. @high cedar
Online Qualifiers start at the 26th of September.
Ok thanks a lot @tidal warren
So how does it work can you explain please @tidal warren
@high cedar Did you receive a new pop up with a discord link? Join that discord channel for more updates and announcements regarding Campus Championship.
Where pop up i didnt get any @tidal warren
Can you send the discord link @tidal warren
Only first 10 000 players get the chance to check in, which means if you were one of the 10 000 you will surely be notified. @high cedar
There is no further information on that. I would say you will know for sure once the check-in period ends. If you will not receive any emails by then that means you did not enter it. @high cedar
Can you tell anything from the pic i sent @tidal warren
Did you obtain this email before the check in or after? @high cedar
Well, then. This must mean you succesfully got in. 
Here is the discord server btw. @high cedar
How do I change the name of my clan?
On the 26th of September you will be notified of all the needed info. Here is a video which explains the whole process. @high cedar https://www.youtube.com/watch?time_continue=52&v=JlOLwR6_gUU
Watch the video to learn how to check-in and join the lobby!
Thanks @tidal warren
Hey how can i make join my squad mates on the CAMPUS CHAMPIOSHIP discord channel @tidal warren
@kindred niche tap on the clan icon, and then tap on "Information", at the bottom it should say "Manage". Once you tap on "Manage" there you can change the name of your clan.
@high cedar Just copy and paste the invite link I sent, send it to them via DMs.
I lost all of my data on my guest account but I still can't use the name

@high cedar What device are you on?
1995 device lUl
Android🐷
Sorry for interrupting
Can someone help
I can't get my pubgm data and I tried making a new account under the same name it didn't work
@high cedar what about now, can you not see the link https://discordapp.com/invite/GSk6wz4
Can you not copy it.
@undone quest If you lost access to your pubgm account that means it is probably lost for good, there is no way to receive it
But I can't use the same name
If I lost the account that means I would be able to use the name
Right?
Hey guys, im lagging too much even i reinstall the game
That's probably your device
@undone quest all of my friends not just me
@undone quest and just in 0.8.0
@undone quest in 0.7.0 it was perfect
Oh well then press repair button in the menu
KitKat how do I contact customer service?
@tidal warren is there somewhere else where I can post bugs in the game
@undone quest technically, your name is still taken, just because you do not have access to your "lost" account does not meant it doesnt exist. Anyway, just pick a new name.
@undone quest There is a "Customer service" button in-game.
@undone quest i did that already 2 times
Ok thank you kitkat
Also, you could try to email them, PUBGMOBILE_CS@tencentgames.com @undone quest
still cant connect since the update
tried 4g, wifi, reinstall app, restart phone, clear cache data, everything
get the loading screen then error
What error are you getting?
KitKat do you know how long it would take for the email to get to tencent?
It can take up to a week for them to answer when contacting them via email. So far, when using the in-game report button they have always answered within 2 days, but then again time varies. @undone quest
Ok thank you also how can I get the customer service button?
It's in your settings in game @undone quest
Ok thank you
@undone quest
Thank you
Help!
Lightspeef should remove supply drops in war mode, specially in the sniper part. Because the supply drops contain freaking AUGS and Mk14s which is unfair for other players
@night cloak headshots son
@austere yoke what is the issue?
@night cloak this server only focuses on the global version.
@tidal warren does clan ranking go off every clan in pubg or what flag we have
Not so sure what you mean by "clan ranking" @austere yoke
If you are referring to "Region ranking" then the answer is yes, region ranking is based on which country you are from ie what flag you have selected.
@tidal warren season rank is it every clan or what flag we have
Season rank does not depend on what flag a clan has equipped. @austere yoke
Koo thxs @tidal warren
Season rank is a percentage which represents how much you contributed towards the overall season activity of that particular clan hence has nothing to do with other clans nor flags. @austere yoke
Hope that cleared some things up for you.
@tidal warren yeah it did. Gracias!
are the audio bugs getting fixed ¿
@tidal warren customer service not responding
lol
It takes them time to answer, please be patient. @cyan sierra
Hey, I am using an Ipad to play. There is this weird issue. So sounds come when I use earphones. But not without them. And if I keep my mic on, I can hear the sound in game. But if my mic is off or i am playing solo, then I cannot hear sound. Please help.
😔
@bronze maple that is strange indeed, have you tried repairing the client?
aka clicking on the "repair" button in the upper right corner
Cant find the repair button
@bronze maple Log out first, you will see it once youre in the loading screen.
The screen that shows you all the social media acounts via which you can log into pubgm.
It said client repaired. Restarting game. Hope it fixes my issue..
Every time I get to los leones in Miramar my game force closed and doesn’t let me get back in the game. Is there a way I can redownload the map without having to reinstall the whole app?
I hope so, if it does not perhaps it could be an issue with your device. It is quite common sometimes for the in-game sounds to go very quiet once having your mic on.
@eternal sand I am afraid there isnt a way to uninstall the maps in game.
@tidal warren so just uninstall and reinstall the app?
Yes, try to do that. @eternal sand
or actually, if you have an Android device, you should be able to clear cache, that should get rid of the maps. 🤔 @eternal sand
Yo, when will they hotpatch the comms system? It has been bugging out MORE since they "fine tuned" it
Nobody knows when the next patch is coming. @slender sand
@tidal warren i landed at shelter today and someone landed next to me in a level 3 helmet holding a thompson to which i was rather confused about but proceeded to punch them to death while circling them LuL cheater or bot ?¿
Could be either. @queen relic
@austere yoke How am I suppose to line up my headshot if someone is shooting with an AUG at you
@tidal warren What do you mean? I wasn’t talking about the Chinese version
@night cloak I see, originally I thought you were talkin about the Chinese Lightspeed version, but now am realizing you were talkin about the division within Tencent.
fix hell mic problem this happen every 2 game what u have done in update??? it was not like this in 0.7.0
Bleh. They should do a better job of scheduling maintenance
It has been a constant complaint @wraith vapor. Mic problems have been here since the .6 updates.
@wraith vapor restarting the game always seems to fix the mic issue.
yeah but i feel more worse after update
i know but why i need to restart every 2 game omg..
and it also happen before the game start
All we can do is hope that the next patch is goin to fix this issue.
Also, use the in-game report button to report it. :3
is that 'next patch' means 0.9.0 or there will be another patch before it?
There should be a 0.8.6 I believe 🤔 . There might be other so called "hot-fixes" in between as well.
thats nice
I guess we will have to wait and see. :p
ok thanks
Very sigh
It all depends on when you got your account suspended. @sterile thorn
Wasn’t aware that there was a mass 30-day ban.
Remember that Tencent follows the UTC time zone, right now it’s the 23rd September 0:42 UTC, meaning you’ll have to wait roughly 12 more hours for your account to get unbanned. @sterile thorn
Oh ok, thanks for the info @tidal warren
Dude yesterday I re installed 4 times
Got bugs again and again
When it finally solved new bug wow
Fix client after reinstalling
That might do the work for you
Oof im moderating woooo
Well then
My game is still not working
50% of the time I can’t even join a match
And the other 50% I get killed because of lag
So uh yeah
Y’all need to fix the damn game
Because ever since the patch update my game constantly freezes whenever I’m in a squad on the menu and sometimes it just downright kicks me out of the loading screen after finding a server
And yes I have tried redownloading and repairing
It’s all messed the hell up
Your stupid patch update only brought me more issues
So what your phone and how much ram it has
iPhone seven
Two gigs of ram
I play on the lowest graphics with the highest frames
Worked pretty smooth before sanhok came out
Then my game just went to hell
2 gb ram are minimum requirement. Look at the game detail
I also lag(actually game also lag not me this😂)
Eyyy googiez
Had to granade myself rip @glad harbor
Most phones operate on 2 gigs of ram
Tryhard why are you in this discord
Thought you left pubg
I play PUBGM LOL
How’s KoS?
@terse olive one thing i find is those low end device perfrom better when fps(frame per second) is set to low rather than high lol
Accept my friend request m8
Frame rate isn’t gonna save my game from all these ridiculous bugs dude
It’s not about the specs it’s about the games garbage coding
@terse olive na m talking about those lag it helps to reduce i use to played in medium fps and lags hell but i set to low it perform better in my device
My device is too patato than u gionee x1 android dude so, play cool
Left 10m ago
But m still confuse pubg graphics setting needs to be free for is that we can change by own. Everything no matter if phone doesnot supports or whatever. I have oppo f1s phone and graphics allows is same as my gionee x1 lol i have that. Cant even play in hdr and above and fps also medium and low only available
Mods try to send this to pubg m we want this
Oh rip

Hey mods/admin !! What is clan perks }? How to get that ... M confuse even reading what is clan perks in pubg m in game.
Help help help !!! No body here knock knock
@glad harbor once anyone from your clan obtains a special item by purchasing it or by collecting scraps, others in the clan can benefit from this too. You can get some silver fragments, BP or coupon scraps. It varies from person to person.
Oh thats the point good one... I last time i got so asked .
Here you can see the items vary.
Yeah thats cool , thanks @tidal warrenmod for helping
Coooooooooool

if you are on fire from a molotov, does running around reduce the time you are on fire?
the fire does around 60 damage or something base assuming you move straight away out of it. each second you stay in the fire, assume you will take another 20-30 damage or so.
basically if you stay in the fire for more than a second you’ll have to heal ASAP so you don’t go down to purely the fire damage
How do you get the clan perks tho like how do you purchase them
you just get small rewards based off of your clanmates getting pink or higher level items from crates.
@boreal reef see #questions there mods have tell recently opps its already pubgm-support. See above my question to answer by mod
@boreal reef
once anyone from your clan obtains a special item by purchasing it or by collecting scraps, others in the clan can benefit from this too. You can get some silver fragments, BP or coupon scraps. It varies from person to person.
What kind of supports ask was that? @night cloak
That should not been post here i guess
👍. ^
@normal sphinx check your internet connection and clear all apps in recent/ restart your phone and try to open the game again?
My internet connection is excellent. I will restart my phone
@normal sphinx alright, and let me know if it's still doesn't open up.
Thats what happening for me too. From yesterday i open game. Its still like that... And after few more it starts and in lobby again that circle rotating icon shows connecting like that. Clicking button response late
When the zombie version will come in PUBGM??
Well we don't have any information on upcoming things in the game. However if it ever comes it will come to the Chinese lightspeed version. @copper cave
@glad harbor on some phones the game won't load in fully from it's Chinese version so naturally it has to translate and move all the stuff so it will show loading (even if you don't see Chinese things it might be the settings and all that being translated) it shouldn't happen a lot unless you have a bad data connection or a horrible phone
@vital sluiceooh

@night cloak lol thats not phone problem m sure. Many other also happening issue from yesterday And m playing global one. I also find that the game is fully in chinese language and that is all translated to english tho
It's just a bug, it will be fixed in the upcoming updates. @glad harbor @night cloak
Which game mode people more play fpp or tpp
It depends. FPP is far more challenging than TPP.
Also, you should ask this in #pubg-mobile and not here.
@night cloak I don't think there's any stats on that lol but yep^
@tidal warren if ur clan purchases regularly can I join u guys..
@grand hare Take this to private messages; it is not related to game related support.
Is there 8x in sanhok?
@ember root Yes.
Is pubgm lite available??
But it's kinda rare to find
Can anyone give me free gun skins please?
@pulsar torrent no asking for free gun skin, get a job or wait until you get older get a job and then buy it yourself
@spark night It is restricted to Phillipines and Indonesia as of now.
You can play it with a VPN if you are unable to connect normally.
Have you reported it to the Customer Support? 😄
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Send them a mail and include as much detail as possible, please.
@cyan rampart👌
Is the lag is fixed or not?
Are you facing lag issues after the patch? @plush spoke
Little frame drops
Try changing your frames to high. @plush spoke
Which graphical settings do you play on? @plush spoke
High
Which device do you play on? @plush spoke
4gb ram has no frame drops🤔
Next update will be
0.8.6 with changes in red dot 2x etc
Or
It will be directly 0.9.0 with night mode etc?
@plush spoke no frame drops have not been fixed as of yet. (ios user)
My PUBG has made me download the same 491 MB update 10 times now only in the last 3 days it's driving me mad
@stable ether we'll see!
How to get a role
@weary cosmos its a bug i guess it will be fixed as next patch come
@versed pumice What kind of role?
Might be a bug they might be put it there to make it look more realistic idk
Tier role
The scar L bug is known but that doesn't affect your gameplay.
@cyan rampart tier role
My internet is fine
@night cloak omg... pubg m has so many bugs.. f
@ocean tree you mean reloading loop? It's like reloading repeatedly
@weary cosmos devs are working hard to fix them , please have some patient
No
so what kind of loop
@night cloak ah.. ok
I travel same place again and again
@night cloak
It always make me do the thing again
@ocean tree it's your ping
Yeah probably that
@odd cloud my ping is 20-40ms
That's weird
Sometimes in-game ping is not always right
I really hate this game, even the word “help” is filtered in chat
in-game chat
Anyone can help me to get weapon master ?
@formal sigil yes
There are some issues with optimization ,i think devs are might trying to fix it
I see.
@formal sigil #pubg-mobile
Kk
Why dont they add the optimisation feature like gfx?
yeah
Hmm, it's still weird. It's the first time I'm heading something like that
@ocean tree #pubg-mobile
@odd cloud I can even record it
Alright, I'll suggest you a VPN in that case
@formal sigil he's asking for help and you asking if someone can help you to get achievement so it's different
Hmm... I guess it's the server then. BTW which server?

