It's related to support
#questions
night cloak
fiery knot
But the microwave is off almost the whole day
native cargo
Yes but still it will try to communicate with it.
kind drift
@fiery knot that's off topic move to #chat 🙂
native cargo
@kind drift It is related to support since its connectivity issues.
night cloak
Tried dns, issue still persists.
kind drift
A router near the microvave issue , is that pubgm issue ? That's his fault... 😐
night cloak
I changed it In wifi router settings.
native cargo
It shouldn’t be his fault since he does not know where to place it.
fiery knot
@night cloak if the issue still persists due to this, maybe try DNS changer app.
kind drift
But that's his personal issue... Which should be taken as offtopic 🙂
native cargo
It’s not personal if it’s related to the game connection.
night cloak
Thanks will do.
glad harbor
M here to know ?
So how much speed of net does pubg really require i have 20mbps is that ok 😂🔥 as m from nepal cant affoard
fiery knot
This is the app link @night cloak
native cargo
I’m trying to suggest where to place it so he could test the connection.
native cargo
@fiery knot Try to move the router away from any objects such as microwave.
night cloak
on it
native cargo
It could be in the living room or anywhere nearby.
fiery knot
@native cargo sure. Will do
A distance of approx 15 feet should do @native cargo?
That's the maximum I can do cause it's a fiber connection
native cargo
@fiery knot Yes.
cyan rampart
@fiery knot You should try Wi-Fi jumper.
native cargo
You’re welcome 👻
cyan rampart
As for my dad, Wi-Fi jumper performed better than the router's antenna.
night cloak
Noice
young void
My mysterious drop exists when the advertisements are open ... but it's not when they're closed.
dark crow
Guys support me pls
native cargo
@fiery knot So get the router done and get back to me after result.
dark crow
I updated 20mb patch
And my pubg is jot runing now
It force closes after tencent logo
Help
native cargo
DM sent with steps. @dark crow
cyan rampart
@young void It should appear after 24 hours. Check if it comes up.
fiery knot
Anyway, my whole connection will change in the beginning of 2019, a full new 250Mbps connection. So maybe I can either wait that long or try the DNS
Let's game and see if the issue is resolved
young void
It's been 4 days since I regret that I did not get it 😂@cyan rampart
native cargo
I have more ways if that does not work @fiery knot.
night cloak
nothing works😑
cyan rampart
@young void Weird glitch. Report it either via in-game CS or via E-Mail to PUBGMOBILE_CS@tencentgames.com
young void
Okej :)
fiery knot
@cyan rampart the connection is refreshed every three days, followed by an hour maintenance
cyan rampart
I see.
native cargo
@fiery knot Did it improve yet?
fiery knot
@native cargo well, changing DNS did make my ping not go to like 200 all of a sudden, but it was a bit stable. I mean, I got between 70-110, but it jumped to 132 in between and got me killed
cyan rampart
What is your ISP's DNS?
fiery knot
But it is like more for a wifi with no jitter and fast speeds
@cyan rampart by default, it is 8.8.8.8 and 8.8.4.4. I changed it to a level 3 DNS
tidal warren
@fiery knot could you please either change your name or tell me what nickname you want me to set for you, your name isn’t easily taggable when required
fiery knot
@tidal warren my name is taggable. U just need to enter my discord tag while tagging me.
tidal warren
@fiery knot either change it yourself, tell me what nickname you want me to set for you, or I’ll choose a random name for you
fiery knot
@tidal warren if that is the case, please change my nickname to Mr.Cool Guy.
Mr.Cool Guy
Copy paste
cyan rampart
8.8.8.8 and 8.8.4.4 are Google's DNSes.
The one your ISP should have has to be different than Google's one; or maybe not. Most of ISPs don't use Google's DNS.
Technically, your ISP's DNS should be the physically closest DNS for you and should give you lesser ping.
fiery knot
@cyan rampart but it isn't
It's like 972 in the beginning, 88 after 3 secs and in between match, jumps to over 200 suddenly
Makes me lag and I die
tidal warren
Thnx for the cooperation @fiery knot
fiery knot
@tidal warren Always
@cyan rampart so when I change to level 3 DNS, at least I don't encounter a sudden jump from 88 to over 200
It's like between 70-130
cyan rampart
That is decent.
fiery knot
But for a wifi connection like this, no.
native cargo
@fiery knot DM sent with some steps overview. Try it and let me know if it works.
cyan rampart
From how long have you been facing this issue, @fiery knot?
native cargo
It didn’t went through. Turn it on and let me know so I can resend it.
fiery knot
@native cargo I did
native cargo
@fiery knot Sent.
fiery knot
@cyan rampart lemme introduce you to my issues hierarchy. Inventory issue with 20-50 ping in 0.7.0 on the same connection. After update, no issues for 2 days and then this ping issue miraculously pops up to screw up my gaming.
And the issue is increased after the patch
cyan rampart
How did you fix the inventory issue?
plucky scaffold
Access to account lost please help
cyan rampart
Fun fact: This issue can be changed by changing your in-game clothes @fiery knot.
plucky scaffold
Was linked to my Facebook account which has got disabled
cyan rampart
@plucky scaffold Get in touch with customer support, either through E-Mail or in-game support system.
The support E-Mail is PUBGMOBILE_CS@tencentgames.com
plucky scaffold
Did that.
cyan rampart
Then please wait until you get a reply.
fiery knot
@cyan rampart if I restart my router, will some administrative changes after the restarting fix my issue? Although I've tried restarting many times, without administrative changes, I wanna give it a last shot.
So maybe u can help me out?
For the changes?
cyan rampart
Do you have a static IP or a dynamic one?
cyan rampart
Yeah. So everytimed you restart the router, you're assigned a local IP ranging from 192.186.0.0 to 192.168.0.100
fiery knot
I did try akiyo steps
Well, maybe I should just wait until the end of this year and play a different game
@cyan rampart u know some good administrative changes to be made after restarting the router? Maybe that can fix my issue?
cyan rampart
Not really. Get in touch with your ISP and fix it.
It's just a ping issue, right?
cyan rampart
Shouldn't be much of a problem. My ping jumps from 20 to 200.
fiery knot
And the ISP person doesn't even know about it
proud lotus
What is the point of dynamic Ip ?
fiery knot
@proud lotus it matters
cyan rampart
@proud lotus It helps when you're stuck in an IP range.
fiery knot
The type of IP
proud lotus
It helps you when you are banned IP ?
fiery knot
Lol nope
proud lotus
Just asking im not btw
cyan rampart
No.
For example, a game has a particular range of IPs banned. If you have a static IP and are assigned one of them, you'll end up banned.
Not PUBG specifically, any game that IP bans.
You could ask this in my DMs as it is not related to PUBGM.
proud lotus
Thx for the explanation
I just wanted to understand what you were talking about im good thx ^^
twin fractal
So really curious how to obtain the titles such as #8 duo wins #48 squad wins and others such as that
cyan rampart
@twin fractal It is based on regional leaderboards.
Click on leaderboards icon on the bottom right, beside Missions.
Select Region. The top 100 players in a specific region get to have a title.
twin fractal
So the people that have 8 duo wins must have just gotten them early on then... Ok cool i was like i have way more wins than 8
cyan rampart
If you see someone that has #8 Solo Wins with a country flag, he is 8th in leaderboard of that specific country. I hope it is clear.
runic mural
Can I play pubg mobile on pc it has 4 GB ram no graphic card
cyan rampart
@runic mural Which processor?
runic mural
AMD 3000
cyan rampart
It will work. With the correct emulator settings, you'll be able to get atleast 25 FPS on ground and 35 FPS when looking at the sky.
If you need more help with the specific emulator settings, feel free to privately message me.
grizzled lark
Read #481198147478224896 1.2 for more details @runic mural
runic mural
@cyan rampart I forgot to tell you that I install it but everything is white and black like when anty analysing turns on
cyan rampart
Reinstall the game, it is a known issue.
#481198147478224896 4.3 might help if it is related to drivers.
runic mural
@cyan rampart ok thanks
strong light
What is the time of Solo Giveaway stream in IST(Indian Standard Time) ?
night cloak
5:30 am
rich wolf
I am playing on my oneplus 5 ... As it lagged I put it on smooth and extreme even though I was playing with HDR and high frame rate before ... After the update of 15 mb I am facing this issue ... @native cargo AKIYO suggested many things ... Even after that I am having this issue ... My ping is always below 150ms ( most of the time below 100ms)... L
LOT OF ANNOYING LAGGGGGG
I just recorded the recording as I couldn't send it as whole
rich wolf
I know that @cyan rampart
Thanks but that's what I did ... Please read the text and answer me
silk hamlet
So hackers r dissing again
rich wolf
@open hound could you please help me
ebon nacelle
@plucky scaffold they reply within 1-2 days usually
plucky scaffold
I hope so
kind drift
@rich wolf you use data / wifi?
ebon nacelle
WiFi runs a whole lot smoother@rich wolf
rich wolf
Not a network issue ... I have good data plan
kind drift
that may be your problem. Some cellular networks for whatever reason, don’t like the game, and will have really spotty speeds. And if the game has differentiating speeds that much, it has trouble. @rich wolf
If you can play on good WiFi and you get the same problem, email tencent and see if they can help you.
ebon nacelle
Yep, I get lag when using my data, but when I'm on wifi I never have a problem
tired fractal
i lag on wifi cause i have terrible wifi
kind drift
Then email customer support at
PUBGMOBILE_CS@tencentgames.com @rich wolf
rich wolf
I have 1 Mbps upload and 4 Mbps download speed
ebon nacelle
Could be your all's WiFi, run a speed test on it, my download speed is 96mbps and upload is 12mbps
@rich wolf that's pretty bad.. that's more than likely what's causing your lag
tired fractal
i have 0.7mbps download speed
tired fractal
no
rich wolf
Which phone?
tired fractal
xiaomi redmi note 5 (china)
ebon nacelle
iPhone 7 Plus
kind drift
@rich wolf like i said write a mail to pubg team , see if they can help u🙂
rich wolf
@tired fractal that's awesome ... I got oneplus 5 ... This issue I am facing after the patch
@kind drift i did ... Let's wait I suppose!
twilit widget
night cloak
Aaloo ¥20/kg
eager elm
Is anyone else facing the issue where your game just freezes after you finish a match ....and that match doesn't even get registered ??
night cloak
Generally happens if have bad connection or you have switched internet (wifi to data or vice versa)
ancient violet
Can anyone explain about holding to lean bug. I'm control #1 I have my hold to lean on left side of screen. If I drag my finger I can aim with both my left index and right index
blissful heath
you have to wait for about 10seconds after a match ends
ancient violet
That makes peeking and hsooting inaccurate
Shooting
It does not make sense if I hold t lean and I'm dragging it slightly the camera moves we the camera should only move on the right side using control #1
blissful heath
@ancient violet then change it to tap to peek
ancient violet
But i like hold to lean . I jus think it's a bug
rich wolf
I wish shanok update never rolled out
Freaking lagggggy
Anyway I am complaining too much about it
Sayonara
eager elm
The hold to lean thing isn't a bug....you can do the same thing with the scope in button....tap and hold and then if you move ....camera also moves
That's a feature and not a bug
blissful heath
@ancient violet you can manually change the control settings place those lean buttons as you feel and try again if this issue continues report it to tencent
ancient violet
@eager elm hold scope button is no a feature
Not
It's not like if you let go it will return to no scope
eager elm
Holding is not a feature....but try to not let go of the scope and moving your finger ....the camera will also move
With lean....holding is thing...go try it once...even I didn't know about this untill I tried it recently
ancient violet
I never k e that. But that just brings up more aiming weirdness imo
eager elm
It's something very helpful for thumbs users
eager elm
Theres a workaround tho
ancient violet
I see now
eager elm
Out of the two shoot buttons ....if you use the one which moves the camera also when you drag on it....then the lean buttons disable the drag feature
ancient violet
Hmm
eager elm
Try it out in the training room
ancient violet
So the left side fire button would disable hold to lean drag
night cloak
Guys, play FPP. A lot less lag
eager elm
@cosmos10040 that depends on your layout... I'm pretty sure you've changed yours...go and see for yourself in game
ancient violet
@eager elm I will try when I get home but thanks.
eager elm
You're welcome ✌️
I myself found oout about this recently when I was tweaking my layout 😂
ancient violet
I'm always tweaking my layout too
eager elm
How's your internet ?
umbral whale
Jio 4g
weary rampart
What phone do you use?
eager elm
Might be your phone
umbral whale
Redmi 4x
weary rampart
[•-•] it depends on the processor and the ram I think
eager elm
Yep
umbral whale
But it lag after update
eager elm
You mean on sanhok ?
weary rampart
Some people having the same issue
eager elm
Or all maps ?
weary rampart
Oh rip snapdragon 435
ivory dawn
Very good, today I played several matches and I did not find any hackers
slate forge
I need help
@lime juniper
When I start a match it loads and after some time it says enter match again and it happens everytime I have a good internet and high end device too
@molten crown
cold dagger
Please help me
fringe lichen
😂😂😂
night cloak
YOOO
slate forge
What do you need? 😂
night cloak
HELP HIM
molten crown
One moment. I’m in the middle of testing
night cloak
omg help this man!!
slate forge
When I start a match it loads and after some time it says enter match again and it happens everytime I have a good internet and high end device too
craggy citrus
hey i need help
slate forge
Ask
night cloak
What should i do to get in agian??
craggy citrus
my game lags af when i go to kill someone
slate forge
@craggy citrus it's happening with everyone maybe start play PUBG lite
molten crown
By wrong ?
slate forge
When I start a match it loads and after some time it says enter match again and it happens everytime I have a good internet and high end device too @molten crown
craggy citrus
@night cloak i've redmi note 5 and all other games run smooth
slate forge
I have OnePlus 6
craggy citrus
me?
night cloak
I’ve dropped from Plat 1 to Plat 3 because of this.
slate forge
Same thing is happening with me
night cloak
And it’s bloody pissing me off.
molten crown
First try was the repair button ?
blissful heath
@craggy citrus wait for patch dude
slate forge
@molten crown it's happening with everyone it always says enter match again everytime
night cloak
@molten crown can i entre the match again or not?
Do I really have to repair my client just to fix this? ;-;
slate forge
@night cloak no you can't
molten crown
It if the match ended
night cloak
Yeah, it crashes automatically.
slate forge
Please Reply To Us @molten crown
night cloak
Like, once you crash, you can’t get back in the match even if says you could go back.
molten crown
I’m in the middle of testing
molten crown
Not the game an actual test for my psychology
night cloak
Please respond ASAP. I’ve been trying to get back to Plat 1 but I can’t because of this stupid bug.
slate forge
@molten crown ok good
slate forge
Same here I was in diamond fell down to platinum
slate forge
Diamond VI
night cloak
...
slate forge
4
slate forge
Yeah :/ sorry for my maths
night cloak
Plat 1 or Plat 3?
molten crown
I’ll try to get someone else over
slate forge
Yeah
night cloak
That sucks.
night cloak
But yours isn’t that harsh, cause y’know, you and your squad could get you back up.
But I was trying to get to Diamond V in solo.
slate forge
@night cloak hmm I don't play solo much
night cloak
Now I’m Plat 3
night cloak
Mkay.
I’m doing the complete opposite.
Gonna focus on solo just in case my team dies in squad, I can go Rambo on the opponent’s Arse
gentle talon
Plz link to RU server
night cloak
Russian server?
gentle talon
give a link to the official discord on the Russian server
blissful heath
@gentle talon go to #481199117381533716 and scroll down and find your appropriate server
you can check there is russian server available
lapis turret
@neon patio Tried to reset my WiFi for the game not working on WiFi issue,but still not working...
gentle talon
invitation expired
blissful heath
@lapis turret switch to cellphone network
gentle talon
create a new link to RU
blissful heath
@gentle talon check your DM
neon patio
@gentle talon The Russia server has a custom link, it doesn't expire. You must of clicked the wrong one.
terse olive
I’m having a severe issue and I know for a fact nobody here can help
Every time I open the game it freezes in like fifteen seconds, after I restart it the game is fine for a bit, then repeats the same cycle again
Not only that but I’m still unable to join custom rooms.
You guys need to get your stuff together
It’s ridiculous how many bugs you still fail to fix after sending out a patch update.
And yes I have already pressed the repair button and redownloded my game multiple times
Maybe next time you release an update like sanhok you should try fixing some bugs instead of leaving it to rot
hasty sierra
@terse olive welcome to the dissapointed club 😎
terse olive
👌🏻
sage mica
In game username: Alexiszy
Issue: Voice and Chat Communication
Hello, my name is alex, 4-5 months ago I was asked to submit my date of birth in pubgm, I submitted the 3rd of August 2002 , at the time I was 15, I hit 16 about a month ago. I expected to get back the voice and chat communications by then, but didn’t. I contacted the technical support, Ive been told multiple times that the system will automatically detect when I reach the required age to use such services (voice and chat communication). I have been waiting for over a month now, nothing has changed. Infact, today I updated my game, and whenever I try to use quick chat, it says am too young to use it, which, before the update wasn’t the case, and quick chat was my only way of communicating in game. Please help me, I don’t even know if the required age is 16 or not, I might be wasting my time for nothing, thank you.
my friends issue... he cant vc
hasty sierra
@terse olive At least the game opens and works... There's no PUBGM for me 😭
terse olive
Rip dude
There’s just so much bullshit i think I’m just gonna take a few weeks off
Until they figure out something
hasty sierra
@terse olive Yeah, (God and my fellow PUBGM players please spare me) I even tried Cross Fire and Rules of survival to fill the void I have in my life...
I'm hoping for a fix soon.
terse olive
Try critical ops
next bronze
@terse olive c ops is dead
timid wing
tropic ravine
@timid wing Please keep your comments related to PUBGM.
@next bronze Please keep your comments related to PUBGM Support.
night cloak
Can i ask a pubg related question ?
tropic ravine
Sure.
night cloak
Is it possible that inthe future ther will be a option for fpp people to enable/disable first person in vehicles
So that it wont be in tpp?
tropic ravine
@night cloak If you're looking for any features. Your best bet is to look at the PUBG PC version. Most likely they will mirror the ones on PC
night cloak
Thank that would be great👌
tropic ravine
@night cloak Please do not hesitate to post any other questions related to PUBGM here.
night cloak
Ok
brisk wigeon
@idle axle
idle axle
Hi
tropic ravine
@idle axle Do you have any questions related to PUBGM?
night cloak
I'm having an issue in-game with the teir advancement system the game says I'm gold teir 1 when I've been grinding non-stop all day and I should be platinum teir 3 at least
tropic ravine
Is it an issue with the speed of progression?
It takes a while to grind from one tier to another.
You need to win consecutive games. If you lose one, it can affect your standing dramatically.
night cloak
No progression itself is non-existent
tropic ravine
How many games have you won consecutively?
night cloak
5 or 6
tropic ravine
I remember in conq, if I won 5 and lost 1. I would lose 60 points, which is 6 games.
50-60 points.
I had to win every single game basically
night cloak
How does that help exactly I've gone above and beyond and I'm getting anywhere I'm stuck 2643 teir points
tropic ravine
@young cedar You can see the missions when you click on your profile picture on the top right.
You should see a tab that is labeled achievements.
@night cloak My best advice is to win games and try not to lose any lol
night cloak
I'm at my highest kill count of any day I've grinded I've won almost every game and I'm not going anywhere
tropic ravine
@young cedar Ok, I believe there was some miscommunication between us. Click on the clipboard with a check on the main screen.
Then click achievements.
That should take you to the page you want to see.
Hope that helps.
young cedar
Where exactly is the clipboard with a check? 😛
night cloak
Between the bar graph and envelope
night cloak
Now @tropic ravine can you actually help me or are just going to sit there
tropic ravine
@night cloak I gave you an answer. Calculate how many points you get a game and keep track of it.
night cloak
You danced around the question that's an answer
I have added all my teir points with the ones I have now and I am right I should be more than gold 1 I should platinum 3
The total was 3162
night cloak
I don't know how to do that with this phone I haven't had it for very long
night cloak
Never mind it was the same as my last phone
tropic ravine
okay.
harsh kite
Is it possible to ban someone who does not revive when they are right next to you.
tropic ravine
No @harsh kite
night cloak
servers just die?
vast star
Does anyone uses GFX tool.?? Here
wraith terrace
They are telling me it's normal for PUBG to stutter on the NOte 8
On the general chat.. I'm appaled
weak zealot
How can we get in the Samsung custom room
tropic ravine
@vast star You can use it if you want to get banned.
dapper bolt
my pubg is not opening
help
bugs
when i start the game it automatically back in 10 swconds
vast star
@tropic ravine ohhhh really.. Many people are saying that we will get banned if you use that app
tropic ravine
yes you will
wraith terrace
Can anyone help me? PUBG is stuttering sometimes on my Note 8, regardless of the settings it feels like.
rocky scroll
wraith terrace
It's micro freeing
*freezng
Not lag...
It's pretty clear the difference between lag and the game stuttering on my device.
night cloak
My pubg won't load past the blue screen
wraith terrace
It's not rubber banding or anything like that
vocal minnow
Before reinstallation, try clearing cache of the game and force stop it and reopen the game. @night cloak
vivid canopy
indigo magnet
Probably ping @vivid canopy
uncut swallow
Guys, is it just me or the latest update is choppy as hell?
I mean, on Gaming buddy
ping is between 25 to 40ms, but sudden intense framedrops every couple of seconds
night cloak
I would like a support that answers me to help me
magic plinth
Anyone here have any details on how the point system works?
gilded saddle
survival rating and kill rating adds upt o the total points @magic plinth
but if u r in conqueror and u play with brozze ppl, even if u win a match the rating would be really low
magic plinth
Is there anything out there that provides more clarity? Like how many points for surviving, health, kills, etc???
gilded saddle
@magic plinth it varies, according to the leagues of u and ur teammates
haughty cypress
Are you talking about the points on the results screen? @magic plinth
Or the rank points?
magic plinth
@gilded saddle right, so things like that, where do you find our learn about that, how the points are affected and such
Rank points for leveling up
From bronze to conquerer
haughty cypress
Ohw, only suviving and kills matter for that
No official formulas has been known right now
But the time you survive matters the most
magic plinth
@haughty cypress yeah cause they vary from match to match
What else other than survival matters?
haughty cypress
Kills
magic plinth
Anything you know will be helpful
old frost
One question since when could people shoot directly through loot crates
old frost
So why does pubgm not ban these people
magic plinth
@old frost you need to report those types of occurrences do it can be investigated
You do your part they then do theirs
old frost
I reported a hacker sent screenshot and Video guess what the reply was
magic plinth
It isn't a perfect system ... And other times there are moments that things look like it was done by a jacket, but truth be told they just got you really well, and we sometimes don't want to accept it
Hacker .. not jacket
Just don't let it jade you and keep on playing dude
It's the most you can do
old frost
I have many games where I get outplayed but shot through stuff after I hid behind it for 5 seconds after they shoot erm om
I kno difference between delay due to server and hacker
You report a hacker you send screenshot and Video and all they say is please provide evidence erm I did but whatever
magic plinth
It's the best anyone can do. I've been there ... Just keep on having fun and playing
old frost
Hard to have fun against hackers who don't get banned after multiple reports against them
But I see where you coming from
magic plinth
@haughty cypress and @gilded saddle appreciate your input guys ... If there is anything else please let me know
old frost
Enjoy the very few games you have against non hackers which is about 1 out of 4
magic plinth
@old frost all the best GG
old frost
Suppose one in four not too bad
kind drift
@hasty sierra thankyou for letting us know , you sure this worked?
hidden gull
Why when I try to log in said “network busy”
lapis turret
@blissful heath it works on cellular but cellular ain't that reliable so need it to work on wi
night cloak
Hello
Can I ask someting?
@night cloak
@neon patio
Aloha! How can I help you?
@night cloak
Thanks
I download pubg mobile right now
kind drift
@hidden gull you use cellular / wifi? For playing...
night cloak
Can it run on my phone?
@night cloak if it's available in play store, yeah.
Yeah it is im downlading it now
Wait
See?
Can I play it?
@night cloak maybe, what's your device? May I know?
Ok
HuaweiY3
Let me check the specs
8gb storage
1gb ram
Processor I dont know
4 cores
Is it 2017 or 2018?
fading stag
How can I ask for help here ?
fading stag
@night cloak I want to change my game name in pubg ,but if showing it exceeded 14 character limit
night cloak
@night cloak It will open but I don't think you can normally play it, since this phone requires at least 2GB ram on Android.
fading stag
New one : CTX×FrozenWolf
kind drift
Game accept only 12 characters , so you can't set a name more than 12
night cloak
@fading stag ^^
@night cloak Then yeah you can play on that device if it's available in play store.
Idk why it's available for 1GB ram phone
No its not but I can download it from apkpure
I have downloaded there but not supportable
fading stag
@kind drift not true ,I can show you 13-14 character names
night cloak
Why tencent games put that message
I can't help you with external websites app @night cloak
Okk
kind drift
@fading stag probably those we're created a long back , why don't u try , it doesn't work , only 12 letters as of now 🙂
night cloak
@night cloak Also check #481198147478224896 1.2
fading stag
@kind drift but message show 14 character limit
night cloak
@night cloak
@night cloak what's up ?
@fading stag wait yes, maximum 14.
@fading stag can you take a screenshot when it says maximum character exceeds?
kind drift
14 😱 my bad😔
fading stag
@night cloak I can't now but later sure
night cloak
@night cloak I had the same thing pop up when I was changing my name from PR×RisingWolf to ŁW×RisingWolf
I had to take out the × and change it to x
@fading stag Alright.
@night cloak Seems weird, Ive the × too in my ign.
sage mica
In game username: Alexiszy
Issue: Voice and Chat Communication
Hello, my name is alex, 4-5 months ago I was asked to submit my date of birth in pubgm, I submitted the 3rd of August 2002 , at the time I was 15, I hit 16 about a month ago. I expected to get back the voice and chat communications by then, but didn’t. I contacted the technical support, Ive been told multiple times that the system will automatically detect when I reach the required age to use such services (voice and chat communication). I have been waiting for over a month now, nothing has changed. Infact, today I updated my game, and whenever I try to use quick chat, it says am too young to use it, which, before the update wasn’t the case, and quick chat was my only way of communicating in game. Please help me, I don’t even know if the required age is 16 or not, I might be wasting my time for nothing, thank you.
@night cloak one of my friends problem ..any idea
knotty portal
how do you use discord with in game audio?
night cloak
got knocked out while driving the armored jeep 😡.. this happen to anyone else?
sturdy kettle
Anyone else experienceing problems with in-game voice chat? What is up with it since the update? Sometimes it splits my team into two channels and sometimes no one can communicate then it works and cuts out again.
night cloak
@sage mica Can you DM it to Arsalan#9494 or LookOutForMe?
ebon nacelle
@night cloak they can still shoot through the slits in the windows
@sturdy kettle yes same here, we'll just have to wait for a patch
analog iris
Hey can a apply as a mod? I care about chat quality and have ample time .
astral elm
How to get id change card i dont have any ?
analog iris
I've only got it through updates
quartz tide
😂
umbral breach
We need patch soon
cyan laurel
Hey
Whenever I win a game, nothing shows up
and sometime later, it shows Network Error
umbral breach
@cyan laurel yeah now its a glitch
cyan laurel
whereas i have 100mbps stable internet connection
umbral breach
I guess u need to click on enter to the right most corner to see final stats
N we need some solid patch soon
quartz tide
I start my game match and kick me out and say enter on match again click OK BANG
plain thicket
I want to say that when I'm dowmloading my update in tencent gaming buddy, when the loading finishes to 100% then it comes again to 0%. Please help I've lost more than 2.5 gigabytes of my internet in this process.
native cargo
@plain thicket DM sent with steps.
plain thicket
@native cargo what do u mean
native cargo
Go to your messages. I sent.
plain thicket
Ok
lunar pivot
Do the air drops ever change?
Despite offering me the cowboy hat 5x I still don't want it
native cargo
I think it does but it will not be easy definitely since it’s like a lucky air drop in the lobby.
lunar pivot
I see
Thank you
native cargo
You’re welcome 👻
sage mica
@night cloakok thanks
spice sable
@native cargo you there??
native cargo
@spice sable Yes.
spice sable
@native cargo I have something very important can I send it in dm
native cargo
Sure.
spice sable
Ohk
fallow raptor
Hello
I have a question
I want to recruit clan members on here. How do I go about posting my clan on the recruiting page?
night cloak
@fallow raptor DM me clan recruitment post
night cloak
@gray pendantes un error de congelación, es un problema conocido, lo arreglarán pronto
👍
deft crest
I need some serious help from a moderator or an administrator
gray pendant
@night cloak Gracias :D
deft crest
🙁
night cloak
@deft crest whats that?
deft crest
Are you sure?
night cloak
@deft crest yea if it's serious then you can go ahead
deft crest
Ok
gloomy warren
How to I obtain dances?
hasty sierra
@kind drift Yes man I found out on my own.... I don't know what happened to my message, maybe got deleted by the staff?
kind drift
@hasty sierra did u send any link?
hasty sierra
Yes, to the official web site of the app...
blissful heath
Links are not allowed they'll be deleted Automatically
hasty sierra
~Android crashing in the first loading screen issue fix~
Playstore APK is the problem... download from the official website, there's an option " go to website " on the playstore, previous to installation uninstall PUBGM delete all Tencent related files from your device and reboot system, then install APK, close installation screen and close all other unneeded processes or apps, start PUBGM and enjoy!!!
night cloak
I can watch live stream in full HD. But can't play the game? That's a weird bug. Any solutions? I've tried, reinstalling, clear data n cache. Wifi dns settings. Nothing works.
ruby igloo
Anyone know when is the customising if scope crosshair coming? And in which update?
faint shadow
Why do we get only 15-20rank point even though we win @sanhock map ik survival time is low in that map but shouldn’t the ranking system be adjusted according to the map n rank
Like in the above pic i got only +17rank (diamond IV)
carmine ruin
Please unblock my account i was using it in parallel space to use 2 accounts at a time. saaaggar is my id. There is no response from file claim option
loud granite
i changed my name around 37 hours ago after the 16mb patch and the rename card is now gone from my inventory, wasn't it supposed to be once per day? a
native cargo
@carmine ruin Try sending an email to PUBGMOBILE_CS@tencentgames.com
ebon nacelle
@loud granite how many rename cards did you have? They're only good for one use, but you're only allowed to change your name once a day
native cargo
You’re welcome 👻
carmine ruin
Can i have your pubg @native cargo
native cargo
Maybe but this is not related to support.
carmine ruin
Sorry 😅
native cargo
No worries
fleet ivy
Hi i need help
loud granite
i had one @ebon nacelle and i have used that same card for changing my name once per day in the past like 4 times
faint shadow
Can anyone tell me why do we got so less points @severe tartanok map ?
next bronze
Sanhok is smaller, and requires less overall skill to win, thus u get lesser points @faint shadow
night cloak
@fleet ivy how can I help you?
@next bronze yep👍
@faint shadow as he said it's a feature in sanhok
haughty cypress
wut when did sanhok need less skill
faint shadow
@faint shadow 12kills 23.4 min 183health restored came in first n got only 17points !!!(98.5rating)
next bronze
So if u want to farm points, Miramar is the best @faint shadow
fleet ivy
Wbought elite about 25th of last month went to play on 1st of this month account was gone
native cargo
Sanhok required more skill as you needed to be smart as you hide while watching your surroundings
You are never safe anywhere in the map.
night cloak
@fleet ivyShould you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page
fleet ivy
Been on hold in game and thru emails with customer service for 3 weeks only getting automated messages and no help
faint shadow
@night cloak getting less points is a feature?
night cloak
You need to wait for their reply because they get lots of mails in a day please have some patient @fleet ivy
@faint shadow yep because the map is smaller than other maps game is quick so devs decided to give less points 🤷
next bronze
@faint shadow as i said, sanhok is smaller, and lesser circle stages will close in the map, and the round would be quicker and devs gotta balance it so u dont farm too many points by playing the game lesser
Does that make sense
haughty cypress
git gud
onyx zenith
FIX!!! This bug was also in 0.7 and you haven’t fixed it yet
glad harbor
Played 2 match came second and it still in 2998 impressive
@onyx zenith good one report that ingame with pic
onyx zenith
@glad harbor how? I can’t send the pictures to them
native cargo
@glad harbor Try restarting the game and make sure you are in the right region server
glad harbor
@onyx zenith u can report using many ways ingame as well outgame gmailing
native cargo
Then play Squad one more time and see how it goes.
night cloak
@onyx zenithplease report them directly in-game by clicking the Report button please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
glad harbor
@native cargo m always play in asia server and i played 2 match came 2nd/1st and played again more and still2998/3000
native cargo
Try reopening the game and give it a try again.
glad harbor
@native cargo yeah i will try.
native cargo
I don’t think it could be stuck since it works fine for everyone.
glad harbor
Yeah
granite nacelle
tengo wifi perfecto pero mi juego sigue estrellándose
rich wolf
Darn it 😤 we need a patch fast ... Game lags a lot
granite nacelle
tengo wifi perfecto pero mi juego sigue estrellándose!!!!!
native cargo
@rich wolf Just wait for upcoming future updates. This is only 0.8.1 now
native cargo
?
austere yoke
Como puedo arreglar mi retraso?
granite nacelle
@native cargo mi juego no se cargará
native cargo
?
austere yoke
@granite nacelle no les gusta ayudar aquí
native cargo
English?
austere yoke
We knee hlup
austere yoke
@granite nacelle idiota aquí
granite nacelle
@native cargo usted es inútil
@here tengo wifi perfecto pero mi juego sigue estrellándose!!!!!
tengo wifi perfecto pero mi juego sigue estrellándose!!!!!@everyone
austere yoke
@native cargo que mierda! necesito un mod español aquí!!!
granite nacelle
@native cargo y u no no Español ?????
native cargo
Your game keeps crashing, is that what you meant?
granite nacelle
Si
native cargo
I’ll take that as a yes, okay sent a DM. Follow steps
granite nacelle
envíe su número de teléfono también
native cargo
Huh?
austere yoke
@granite nacelle jaja buena suerte
granite nacelle
envíe su número de teléfono también!!!!
austere yoke
@native cargo necesito un mod español aquí!
@native cargo soy un buen chateador español. puedo ayudar
tropic ravine
Please. English only.
glad harbor
But this type of problem gets fixed when restarting
native cargo
Yep.
glad harbor
And another that didnt worked just played one match came 7th and no - points but still 2998/3000 tpp rank aisa
😂
M going to try more playing may be it works
native cargo
Keep trying. It can’t be stuck.
glad harbor
night cloak
Has the crash bug been resolved yet?
The bug where your game occasionally crashes and you can’t enter the match anymore?
hybrid spruce
@austere yoke @granite nacelle srry you couldn't get no help. Feel really bad for you 2.
glad harbor
@ancient nest that happened for me too
ancient nest
how do i fix it?
glad harbor
Just re invite an gets fixed
austere yoke
@hybrid spruce gracias
ebon nacelle
@analog light need help?
ebon nacelle
@analog light it is one time use
quartz glen
Is there any Emulator tournament
analog light
You mean 1 day use?
ebon nacelle
No one time @analog light
native cargo
@quartz glen Not as of now.
analog light
Hmm rip
quartz glen
@native cargo Thanks
analog light
So I lost it right?
glad harbor
Eyap
ebon nacelle
@analog light Yes you'll have to buy another
glad harbor
Form clan points and using royale pass
analog light
Damn there is no permenant one?
glad harbor
@analog light nope
native cargo
@quartz glen No worries.
ebon nacelle
@analog light there is a 3 day and 7 day card which allows you to create as many rooms as you want within those days
You can get those from the royale pass
glad harbor
There is for 7 days like that in royale pass elite u need to buy that but i prefer getting from clan points 😂
ebon nacelle
👍
analog light
For the help
night cloak
No one gonna answer my question? Alright.
glad harbor
@night cloak so whats the question
night cloak
Has the crash bug been resolved yet?
The bug where your game occasionally crashes and you can’t enter the match anymore?
ebon nacelle
@night cloak yes it should be some people are still experiencing it, although it could be multiple things like your internet or device
night cloak
I dropped from Plat 1 to Plat 3
glad harbor
@night cloak they yester day actually dont know when was that but they provide us 15mb patch if that didint fixes that issue u need to report
night cloak
I definitely know it isn’t my device, cause’ I have loads of storage and I regularly eliminate the background apps before I play to lessen RAM consumption.
glad harbor
@night cloak its somewhat like your device not fully supported may be .... I dont know .
Some only gets that problem tho
blissful heath
@night cloak did you try fixing the client and switching networks?
glad harbor
Yeah many times repair button when game start pressing that and restarting game will help @night cloaktry out
night cloak
Won’t I have to wait for 30 min or something when I repair my client?
blissful heath
nope
glad harbor
@night cloak what 30min sure...
But for all of us it just says to restart game and start from again
blissful heath
just click the repair button and start
glad harbor
Actually u need to doqnload ingame updates when u use repair button tho
blissful heath
check if repairing client works it that does not work switch networks cell/wifi and check if the problem continues
foggy halo
Pls anyone help me
storm flumeBOT
We can't help you if you don't ask a question or state a problem.
Read #481198147478224896 before asking here.
blissful heath
@foggy halo yep, what's your question?
blissful heath
really?
foggy halo
Yes thats why i have scrnsht
ebon nacelle
@foggy halo report it in game and message in game support, or email PUBGMOBILE_CS@tencentgames.com with the screenshot
foggy halo
Okh thanks
ebon nacelle
👍
foggy halo
👌
blissful heath
tell him to exit the game and open it again and check if the level is still 25
foggy halo
Ok let me tell him
blissful heath
if it's 25 then email this screenshot with ign and game id to tencent
blissful heath
np
dense ferry
My last teammate cannot join the squad with the provided link?
blissful heath
@dense ferry ?
lime juniper
What do you mean, @faint grove?
blissful heath
maybe the link is expired
night cloak
What is this? Is this a skin that everyone will receive once everyone collects the rewards?
silk hamlet
Nop
It’s just u receive some clan points stuff
Just another way to do random things by pubg
night cloak
What will happen once 10collect it?
night cloak
Alright
Thank you @silk hamlet
silk hamlet
Np
@night cloak only first 10 to collect it will receive some rewards
Rest will not
Like these rewards
night cloak
Yo
Actual fix your dumb game
I shot a flare and once the flare effect stopped it didn't drop any loot
F this game
craggy citrus
my game crashes after i land any fix?
pseudo bolt
oblique sphinx
Lags during close combats.. fix it..it's annoying!!!!😡
blissful heath
@oblique sphinx on sanhok only? or on all maps
lunar heron
Is there a way to donate to my friend the royal pass?
weak geyser
Anyone can give me a link for PUBGM KOREA
glad harbor
@oblique sphinx happens for me tooo when ever m in close combat lags is high but thats due to low end device may be i have 2gbr am phone 😂
night cloak
U can buy ur friend a google play card i guess
I dont think u can gift pass to someone ingame
blissful heath
@weak geyser go to #481199117381533716 there is link to official korean pubgm server
merry sandal
Gifting others Royal Pass directly isn't possible, @lunar heron. You will have to send them a Google Play/Apple Gift Card which they can use to redeem the cash and buy the Royal Pass themselves.
light abyss
@lunar heron donate away
weak geyser
No korean server there
kind drift
@weak geyser yea there is no korean pubg server , so no link
wraith terrace
Everyone complaining about lag, why?
I also had lag, both kinds, server lag and frame drops.
native cargo
@wraith terrace Because 0.8.0 and 0.8.1 is not really focused on performance. It’s much more on content and getting the bugs,glitches fixed
winter cloud
Can I still use GFX tool to unlock 60fps without getting a ban?
native cargo
@winter cloud You will get banned if caught using the tool.
I recommend not to.
If you want almost 60FPS. Use Ultra.
Personally I use 30FPS because I can’t control well with high framerate for some reason.
winter cloud
My device is more than capable of handling 60fps. But the extreme fps setting is disabled for some reason
native cargo
It’s disabled because it auto detects specifications. If not you would have the option to enable whichever toggle you want without restrictions
winter cloud
Is an admin even here?
jovial bloom
@native cargo will not accept our requests
vocal minnow
What's the issue? @jovial bloom
jovial bloom
@vocal minnow For some reason When I Play sanhok map i always get An error
Pubg Mobile stopped working
And when i try to enter match again
I Get that error again
vocal minnow
Do you have any screenshots?
jovial bloom
I also reported through HelpShift
vocal minnow
Have you tried reinstalling?
jovial bloom
@vocal minnow Reinstalling eh?
vocal minnow
@jovial bloom Reinstalling the game.
vocal minnow
Can you send screenshots of the error?
jovial bloom
I can Play a Game and Send you a screensbot of it
vocal minnow
Yeah cool. @jovial bloom
jovial bloom
Ok
vocal minnow
You face the error only for Sanhok right? @jovial bloom
jovial bloom
Yes
OnLy sanhok
When I Play
At A Point
It lags so hard
And say that it has stopped working
I put my graphics to smooth
And lowest Fps Rate
@vocal minnow hello?
blissful python
A 24MB update has come what’s new in that?
vocal minnow
Change ur graphics to low.
vocal minnow
@jovial bloom Its 20+
jovial bloom
@vocal minnow LOL idk
blissful python
@vocal minnow a another patch has come for me that is 24MB
remote monolith
@native cargo i dont understand why they wont let us get more fps rate options?
remote monolith
Its important for players to play higher frames
vocal minnow
@jovial bloom Have you tried repairing ur game?
native cargo
@remote monolith To prevent overheating issues.
jovial bloom
@vocal minnow what do you mean Repairing?
native cargo
And because it autodetects based on what they think is best for your device.
vocal minnow
It's a mobile game, it's optimised.
remote monolith
@[Fam] Felix.Jr#373 people get banned for using ultra or extreme frame rate
jovial bloom
@vocal minnow i lowered my fps and tried to repair it
@vocal minnow i also made space 3.04 GB
Fr
vocal minnow
@jovial bloom In the opening screen there will be an option called 'repair'.
jovial bloom
@vocal minnowllet me try
vocal minnow
@remote monolith Those are gfx tools
night cloak
Oi nerds
vocal minnow
There isn't an ultra or extreme frame rate, those are graphical settings.
vocal minnow
@night cloak Please take conversations related to the game to #pubg-mobile.
jovial bloom
@vocal minnow
blissful python
vocal minnow
@jovial bloom Before reinstallation, try clearing cache of the game and force stop it and reopen the game
night cloak
@vocal minnow oh sorry thought I was in #pubg-mobile lmfao
jovial bloom
@vocal minnow are you sure
night cloak
My bad
blissful python
Tell your current version is it same or different from me
vocal minnow
@jovial bloom what's the error? I need screenshots to be sure.
remote monolith
I know but they still wont let us use higher frames, its not their responsibilities if our phone get overheat @vocal minnow
vocal minnow
@blissful python It is the same.
native cargo
The code is concerned about your phone temperature.
native cargo
👻
blissful python
@vocal minnow K
vocal minnow
@jovial bloom send me the screenshot for the error first.
Mobile games are optimised.
remote monolith
No wonder my friends say mobile sucks because the frame locks, just saying 🤷
My friend have gaming phone and able to access extreme fps
My phone only gets low and medium
jovial bloom
Ok
vocal minnow
@jovial bloom That might be the reason.
jovial bloom
Lets try
fading hazel
Gaming phones has a higher specs than your phone.
jovial bloom
Bruh
vocal minnow
@remote monolith There isn't extreme fps, there is only extreme graphics that are available on high end phones.
jovial bloom
@vocal minnow i tolld you i cleared 5.10 gb
oblique sphinx
@blissful heathall maps.. @glad harbor I got 3gb
vocal minnow
@jovial bloom Why is it asking for more space?
jovial bloom
I trust you my dude
fading hazel
@jovial bloom try rebooting your device and try again.
blissful python
@jovial bloom send screenshot of your error
vocal minnow
Rebooting won't fix internal errors
vocal minnow
@blissful python That's what I asked him to send but he uninstalled the game.
remote monolith
Oh well i dont care, i just use gfx tool for extreme fps
jovial bloom
Because of the Error
vocal minnow
@jovial bloom Send a screen shot of the error that pops up.
jovial bloom
And i will send screenshot
fading hazel
@remote monolith its not safe tho.
vocal minnow
@remote monolith Using Gfx tools results in a ban.
remote monolith
@fading hazel its from playstore
vocal minnow
@remote monolith please refrain from using them.
haughty cypress
Maybe it was his original intention to be banned @vocal minnow 🤔 🤔
fading hazel
Enjoy your ban then🤣
vocal minnow
@haughty cypress hmm
native cargo
@remote monolith From what I know, you can’t unlock framerate anymore with GFX Tools.
vocal minnow
You can. @native cargo
native cargo
It does not work for me when I tried on my other Android device.
I wanted to test and see if it was still working or not and the framerate would not change anymore.
fading hazel
Extreme fps and graphic is locked for a reason and if you illegally try to unlock them you might get ban :)
vocal minnow
Some apps still work.
remote monolith
@native cargo GFX Tools from Google Playstore, not apk
jovial bloom
@vocal minnow are you free at 5pm
remote monolith
@fading hazel because what, i get banned for having good frames?
fading hazel
@native cargo if it doesn't work you just have to reset graphic setting in game and it will work perfectly
But i wont suggest you to use gfx tool
native cargo
@fading hazel I don’t use that device so I didn’t bother much.
That’s like my lab rat’s device.
remote monolith
If they want their game be good for low-med end users, they should add more options for frame rate
vocal minnow
Gfx tools helps you to increase ur graphical settings, eventhough you download it from playstore, you are having an unfair advantage and ur modifying ur files, it's clearly stated in the terms and services, you can play the game only when u accept the terms and services, violation of those rules will result in a ban. @remote monolith
remote monolith
@vocal minnow i dont use for graphic change,only frame rate
vocal minnow
Frame rate as well.