#questions

1 messages · Page 176 of 1

elder berry
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😑

grizzled lark
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@ancient nest have u tried to reinstall the game?

ancient nest
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.com

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not yet

grizzled lark
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Try it

ancient nest
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ok

little forum
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@night cloaksame problem bro I uninstalled the game bcz of lag

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@night cloaki am using Redmi y1

elder berry
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Lag is real, players with flagship devices won't understand. Chinese lightspeed version runs smoothly on mid range devices as well.😐

little forum
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Yes I have played 9.5 Chinese version it runs smooth

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I was able to play the game smoothly on 7.5 version

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After the update it is so much laggy

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I have played beta 8.0 it was running smooth

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But the Live version is trash so choppy laggy with bunch of bugs

obtuse eagle
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it's mostly cause of servers

kind drift
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Don't compare chinese version with global version , they're develped by different devs and they're very different , please be patient until you get a fix

little forum
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@kind driftbut the beta version was good

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Why this live version has so much bugs

kind drift
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Beta is also a different version
Beta is not used my these many users

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Live version have 20+million players daily , generally it lags and ping will be high , pubg team are trying their best ...

night cloak
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Why Are CREWs Still A Thing In The Game Now That CLANs Are Out And Almost Everybody Is In Some CLAN ??? Is There Any Important Reason 🤔 ???

tardy brook
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@night cloak Crews are the same as the friends synergy thing: it doesn't have any rewards it just helps you manage your friends better

night cloak
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i know but why is it here ???

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like what's the use ???

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When will the players be separated from the emulator against us from the cell phone ?????

tardy brook
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helps you manage your friends together

native cargo
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@night cloak There will never be a way since emulator players will figure a way to get around it.

night cloak
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@tardy brook r u sure they won't have any special feature in the future ?

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@native cargo so will you always have this disadvantage? what a pity. It would be fairer if they did not have an emulator against a cell phone.

native cargo
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@night cloak Even if there were no emulators. People would use third party emulators so it’s not really something that can be countered.

dark tartan
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Name change card has a bug

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Cant change name

night cloak
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@native cargo Yes, I'm aware of that. It's really a shame, this kind of situation is discouraging me precisely because of this disadvantage.

lunar knoll
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Will u ever add skin gifting/trading?

umbral breach
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Anyone knows for what this new 16mb patch for?

lunar knoll
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@umbral breach rename card was glitched and other glichtes

umbral breach
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No for that there's a 15mb deployed yesterday

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I got one today also

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And after both my bug hasn't gone

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Glitch is still there

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Can anyone pls tell me how to fix this in notch phones?

night cloak
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Do something to match ending glitch. It's says connection lost and then you were killed in match

low gust
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Is it just me

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Or do you'll have more ping after this update ?

umbral breach
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@low gust yes i have

low gust
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After the 15mb update it's fine now

umbral breach
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But it hasn't fixed the glitch i mentioned

native cargo
umbral breach
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Devs aren't replying from a while

fading snow
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After this 15 mb update the game is crashing a lot
Can anyone help me

native cargo
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@fading snow Have you tried reinstalling?

fading snow
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No

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I'm unable to re download it 🤔

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Wait lemme retry

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@native cargo it worked thanks

native cargo
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You’re welcome

tired atlas
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Can someone help me

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I tried to change my name from BattlegodNP to BattleGodNP

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But it keeps saying that an already exists

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Which is my old account that i couldnt recover because it was a guest account

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I tried contacting them through email

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They just keep telling me to use rename card again

native cargo
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@tired atlas You could contact them again in-game

tired atlas
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Is there anyway i can get my oldname back

native cargo
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And open a ticket.

tired atlas
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I tried it twice before i sent them the mail

native cargo
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If you tried it twice and there was no any option to getting it removed then you have to use another username that is not taken unfortunately

tired atlas
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Isnt there like any other way for me yo get me that account name

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After all that account has been inactive for 6+ months

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And it's a guest account

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Cant you guys do something or talk to someone about it

forest gate
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it’s literally one capital letter. just choose another name if it bothers u so much 😂

tired atlas
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True😂

native cargo
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@tired atlas There is no other way sorry.

tired atlas
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But all my other accounts have the same name, i thought i could try😂

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Ok np

forest gate
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like no offence but is it worth all this trouble for 1 letter?

tired atlas
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We'll i tried😂

forest gate
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@native cargo what is your ign?

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i probably deleted your friend req because i thought you were a random

native cargo
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@forest gate DM. I sent you before

worn willow
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When is the clan mission bug gonna be fixed? I just did 800 damage in classic match. I left the match when I died and checked in career results page that the match has ended. I went to clan page and I still have 0/500 dmg. -_-

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It happens for the most of the clan missions

native cargo
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@worn willow In future updates to come.

forest gate
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maybe dont leave

worn willow
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Why should I waste time looking others playing?

native cargo
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Oh wait. I think you can’t leave during the match.

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If you leave it’s not counted.

forest gate
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ive never had any bug with clan missions

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^ probably why

worn willow
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I left when I died

native cargo
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@worn willow When you leave the match immediately, no progress is carried over to Clan Missions.

worn willow
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so thats match over for me, why should I wait?

forest gate
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so it counts towards clan

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🤣

worn willow
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if that works like that then its bs

forest gate
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¯_(ツ)_/¯

native cargo
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It’s to ensure fair progress @worn willow.

worn willow
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Explain whats unfair about leaving when you can't do anything to effect the match futher

forest gate
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im sure you can stay in 1 match to complete a mission bro 😂

worn willow
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Well I can, but I don't understand why tf should that be needed. Like in the time while I am waiting I could finish another match

native cargo
forest gate
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idk i’m sure there are some advantages to joining and leaving. you could hotdrop and leave to complete high damage missions faster than anyone else

worn willow
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This is really releated

forest gate
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i don’t see why it’s a big deal either but I doubt they’ll change it as it’s not a bug

worn willow
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I categorise this as a game bug since its nonsense

native cargo
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@worn willow It cannot be a bug if there’s nothing wrong with it in the game code itself.

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👻

left sonnet
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my game crashes every time im trying to launch game

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but my games is completely on low

native cargo
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@left sonnet Go to DM. I’ve sent you some steps to resolve it.

worn willow
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Yeah game code could have no errors, but it works like it should not causing misleading people.

native cargo
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As I mentioned, it can’t be a bug if it is working just fine without any errors.

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From what you’re trying to say is more of a suggestion/feedback.

worn willow
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Hey do you study programming just like me? I don't think so 🤔

native cargo
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If you do not know someone, don’t underestimate.

worn willow
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So you do study it?

forest gate
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why are you being annoying. we are just trying to help. stop trying to cause trouble and stay on topic.

sharp hazel
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@worn willow can you be more respectful? They're tryna help you

left sonnet
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@native cargo thanks for the help

native cargo
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If I’m being neutral to you, It does not matter to me if you are being rude or anything.

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@left sonnet You’re welcome

worn willow
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Yeah, sorry, maybe I was a bit rude but its just annoying me that people think they are smarter than others and think they can order people to do something

native cargo
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I am not smart. I don’t go around calling people out though because you earn nothing from doing that.

forest gate
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we made no statement nor implication of that

native cargo
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The only smart person is the person who made my existence.

worn willow
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Like I know that you tried to help, but it wasn't in a way I needed lol

native cargo
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If you did not require that method of help, the least you could do was be honest.

runic mural
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Pubg mobile can u please fix the game lag in 2 GB ram phones like redmi 5A

worn willow
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@runic mural The game doesn't run just on your ram, you need a good phone in general

night cloak
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When will the developer think we need clan wars... Like 50vs50 clan match with no revives

native cargo
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@runic mural Optimisation is a still ongoing process. For now, you could lower your graphics to Smooth.

runic mural
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@worn willow ya it has 645 processer and it always gave me a ping 100 under

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@native cargo I did but still it's happening

haughty cypress
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Nyeh, you can kind of hold a 50v50 now, tho its already a thing on pc, should come to mobile soon @night cloak

worn willow
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@runic mural Ping is response time from the server. It shows your internet speed

native cargo
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@runic mural DM. I’ll give you another solution, try it and let me know if it works.

left sonnet
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@native cargo if you're not a moderator why u helping ppl then?

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its good

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but that means that mods and admins are useless then

native cargo
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@left sonnet I am helping because I want to try and solve everyone’s problems with the game so it can reduce workload on others who are also trying to help.

haughty cypress
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Hmmmm maybe they are busy with something else, they cant sit in here 24/7 @left sonnet

thorny crypt
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when are they solving the notch issue for poco f1

left sonnet
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hmm

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makes sense

night cloak
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We can but seeing your class onleaderboard then clan wars...hell deffierent experience

native cargo
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@thorny crypt Disable Notch at the moment.

night cloak
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Different*

thorny crypt
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pshhhh...😣

haughty cypress
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Clan wars is held in the form of tournaments tho @night cloak having a 50v50 clan war is hard since 100 people needs to have free time

night cloak
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30vs30vs30 three clans one match can be done too with no revives

haughty cypress
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From experience, getting a mere 15 people in an everyday clan is already difficult enough

native cargo
haughty cypress
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😐

native cargo
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Sorry but this is only related to support.

night cloak
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My clan is level 5 at least 30 atcive perday

shrewd stratus
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help

native cargo
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Please move to the right channel, thank you

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@shrewd stratus What have you done so far to try and get it fixed?

night cloak
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Yes I need clan wars ... And I need the support team to say when it may happen

native cargo
shrewd stratus
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@native cargo ive cleared cache, uninstallled the TGB and reinstalled the game 3 times,,

night cloak
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Support is not only for technical probs it's also for queries that what support is for

native cargo
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It’s for technical only.

shrewd stratus
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hello????

native cargo
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If you want to start a discussion about an event, please move to #pubg-mobile

night cloak
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It's not event... I am asking when will the clan wars update will come... And I think support is where to ask

native cargo
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We do not know unfortunately.

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Since most of us here only know much more related to technical issues

shrewd stratus
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such a useless server,, only forcing rules but never helping anyone actually

native cargo
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If you want to find your answer related to that, try #pubg-mobile.

night cloak
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Thank you....but if you can talk with developers... Please tell we need clan wars.... What's the point in being in clan in we don't have clan wars

native cargo
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@shrewd stratus TGB is an emulator, yes?

crude rain
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@native cargo yes

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Tencent Gaming Buddy

native cargo
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Okay, I’ll send you a DM and see what’s possible to fix the network error message.

silver bluff
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Yo guys i need help...pubgm app isn't working for me, every time i click on it to start the game, it says pubg mobile keeps stopping. I've played the game a lot and I've tried cleaning data, cache, updating and lots of other stuff. Can anyone help me with my problem?

native cargo
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@silver bluff DM sent. Available solutions.

pliant knot
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@night cloak this ain't COC nor cr. LMAO

night cloak
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For the sharpshooter achievement, do we have to kill our enemies with a single shot or can it be multiple headshots without missing ?
And also do we have to be exactly 50m away or above 50m is fine aswell ?

native cargo
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@night cloak I’m not really sure about that but I guess the achievement might have some information for it?

night cloak
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No it just says kill an enemy 50m away from you with a headshot without missing

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In platinum or above

native cargo
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So that is the requirement then.

night cloak
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🤔

native cargo
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There’s your answer basically. 👻

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“Kill an enemy 50m away from you with an headshot without missing.”

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Rank requirement: Platinum or above.

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There, I made it simplified.

night cloak
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Can it be above 50m that's my question

native cargo
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Single shot or not does not matter, as long as it is a headshot. It counts.

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I doubt since it wants 50m only.

night cloak
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It's hard to kill exactly 50m away unless it's a bot

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Kk

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Thx

native cargo
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You’re welcome

forest gate
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lol its 50m or more

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3 enemies

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headshots. no missing.

night cloak
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🤔 👌

hexed meteor
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My rename card disappeared from my inventory

native cargo
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@hexed meteor It can’t be that it disappeared mysteriously, did you tried to use a rename card?

hexed meteor
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Yes but it didn’t change my name and then it disappeared

native cargo
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Have you tried restarting?

hexed meteor
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Yes

calm pagoda
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@hexed meteor i think that was a glitch that they fixed after that 15 MB patch update

hexed meteor
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Pubg is starting to become a problem

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Just send everyone a new rename card bc of all the glitches

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And pubg tbh is a rip off

native cargo
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@hexed meteor I don’t think I can try or do anything to retrieve it so you will have to get a new rename card.

hexed meteor
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How

native cargo
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I do know it’s a bug.

night cloak
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When Would PUBG optimise Sanhok map?

native cargo
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The developers are currently working on fixing the issue.

hexed meteor
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Everything in pubg is like a scam everything u have to pay for. U might as well delete it

native cargo
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Once it’s fixed, hopefully player usernames that were changed are fixed.

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@hexed meteor Monetisation is there for a reason. It does not force the players to buy anything that gives them an advantage.

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Nothing in the game gives you an advantage during a match, so that is one good pros.

buoyant storm
native cargo
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@buoyant storm Try reopening or restarting device.

buoyant storm
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@native cargo already tried

native cargo
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If none of them works, reinstall the app.

night cloak
buoyant storm
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That too

calm pagoda
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@buoyant storm clear data and reopen the game

night cloak
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It seems like my vehicle is lagging a lot after opening map....
I was stuck in a car, cannot even exit

buoyant storm
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How do u do that in iOS

native cargo
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@buoyant storm I know what’s the issue now!

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I’ll send a DM.

buoyant storm
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What

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Ok

native cargo
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@night cloak Try reopening the game.

night cloak
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Too late im dead

native cargo
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Unlucky right there.

night cloak
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I had many good stuff

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Groza, awm

calm pagoda
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@night cloak this problem may happen because of slow internet connection because it happened to me too

night cloak
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@calm pagoda:(

zinc jungle
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Too many bugs and issues after 0.8 update im already tiree of this

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Too much fps drop .. ping fluctuation

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Ffa

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Ffs

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Tired*

native cargo
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@zinc jungle Future updates will fix all of this that you are currently facing.

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@night cloak I am doing it just to reduce workload for moderators.

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I don’t do it for a title.

zinc jungle
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@native cargo and whats that future update and when it will be

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Are you a developer or smthing

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How can u sure about it

native cargo
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@zinc jungle Announced when an update is ready in #news

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@night cloak You don’t have to be rude to me and call me out for no reason. What are you trying to accomplish from trying to affect my emotions? There is nothing.

night cloak
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I have been observing things for a while now

native cargo
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I know for a reason that people who call you out are usually jealous because they’re capable and friendly much more.

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I don’t do it for a title. I just want to help out reducing the amount of questions that moderators have to answer everytime.

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Hope that sorts the case up for you.

night cloak
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A typical 9 yo comeback "I know for a reason that people who call you out are usually jealous because they’re capable and friendly much more."

wooden raptor
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@tardy brook tried both my earphones and phone mic. Still didn't work.

native cargo
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I don’t need people to try and bring me down for no reason if what I’m doing is not affecting or harming anyone in any reason.

night cloak
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Maybe move to #chat now just in case you dont want admin's sympathy

native cargo
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I don’t like to chat, that’s the reason why I am here.

night cloak
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@native cargoi know how big cry baby you are !!

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Complaining about others who try to help out here

native cargo
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If it’s affecting some people which I helped then I have to.

night cloak
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I wonder why everyone gets a warning who helps in here but YOU

weary rampart
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Facepalm @night cloak

native cargo
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Because I don’t just enter a chat channel and have a harsh behaviour on everyone.

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Now keep unrelated discussions from support, thank you

night cloak
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Or maybe because others just help without any motive but you

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Is it possible to get chicken dinner,.. in waiting area
if everyone else leave the game

native cargo
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Everyone has a motive. My motive is the reason that I just explained.

night cloak
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@night cloak many people have got the chicken dinner in plane too :)

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@night cloak 😊

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@night cloak but not the waiting area

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Really!!!

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Because in waiting area, there is a scope for more people to join in

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@calm pagoda easy Chicken

calm pagoda
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@night cloak 👌👌

night cloak
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my name is starboy
i haven't received any patch updatr till now on emulator

native cargo
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@night cloak The update is an in-game update. 16-20MB in terms of size.

night cloak
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@native cargo i know it's in-game but still haven't received any update

native cargo
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@night cloak The update might not be available for some regions yet especially if it’s emulator unfortunately.

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The only solution I would recommend is to give it a few days and see if the patch is there.

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Your current version should be 0.8.1

night cloak
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@native cargo even server isn't responding

native cargo
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Try reinstalling TGB.

night cloak
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Okay @native cargo

next violet
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The update is 15.12mb

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Btw

native cargo
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The size might not be the same, for some it was 20MB.

next violet
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For ios users it is 20mb as I downloaded in my ios device

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And andriod is 15.12mb

native cargo
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Yep. That’s what I meant, thanks 👻

next violet
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Emulator is 15.12mb Because emulator is basically andriod 🤷

native cargo
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TGB uses Android so yes.

lethal bobcat
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Guys

crude rain
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Iam here

lethal bobcat
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Why isn't it showing updates on my playstore?

crude rain
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Its an in game update man

lethal bobcat
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@crude rain how update it

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To*

crude rain
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Open up the game. You'll get the update

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If you don't get it. Try clearing the data from the settings and open up again

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If you still don't get it you need to wait for a couple of hours.

grave pond
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Is the server down?

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Because many player in my country(indonesian)lag every time

halcyon ocean
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Any news about fix with phones that have natch part? Icant access friend list and other stuff on the left side of screen ...

native cargo
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@halcyon ocean Unfortunately none but upcoming future updates should have fixed this issue by then.

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Disable Notch for now.

halcyon ocean
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I did disable, but then its same just i dont see up and down part... Game dont detect i disable, and i cant turn off full screen for game too ...

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Ty for relpay

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Replay*

native cargo
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Then it’s a bug that should be fixed in upcoming updates.

wanton path
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Hi any problems?

grave pond
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Is the server down?Is the server down?

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Because many player in my country(indonesian)lag every time

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Or maybe pubgm has update again

native cargo
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@grave pond It’s related to network ping.

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Basically what network are they using and all. The speed.

grave pond
#

Ouu ok thx

native cargo
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You’re welcome 👻

halcyon ocean
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@grave pond, try to change dns, maybe it help

raven canyon
#

Please do something to hackers

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Please improve your security measures

grizzled lark
#

You got hackers in the new update? @raven canyon

native cargo
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@raven canyon That is something we can’t do. We are not devs but don’t worry that is something Tencent will keep improving on.

raven canyon
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@grizzled larkyes today

vocal minnow
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Report them. @raven canyon

ornate marten
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I am experiencing lag after the latest patch... What should I do?

vocal minnow
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Well it might be ur Internet connection, What's ur usual ping?

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@ornate marten

ornate marten
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@vocal minnow 96-150

vocal minnow
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Well that might cause lag, when the connection isn't stable. @ornate marten

ornate marten
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Oh...

vocal minnow
#

Play on servers where you have low ping. @ornate marten

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Do you play on WiFi or data?

ornate marten
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@vocal minnow Data

vocal minnow
#

Have you tried playing on WiFi? @ornate marten

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Data isn't that stable.

ornate marten
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@vocal minnow Yep

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@vocal minnow Still lags

vocal minnow
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@ornate marten what's ur ping on WiFi?

ornate marten
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@vocal minnow Below 100

raven canyon
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That can be frame drop

vocal minnow
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It might be the server's either overloading or fps drop like he said. @ornate marten

ornate marten
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@vocal minnow @raven canyon Okay... Will try with your suggestion

native cargo
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Drop in framerate will not cause ping to increase.

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Ping is based on network and server. Make sure you are playing in a server with the lowest ping available and use 4G or WiFi, whichever has the optimal amount of low ping.

raven canyon
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Play in low graphic to play without lagg its because of graphics

native cargo
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I can’t comment much on this since I have 5ms all the time so best of luck.

raven canyon
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If it is

vocal minnow
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Try playing on low graphics.

native cargo
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Graphics might not make a difference since it’s downloaded on the device actually.

vocal minnow
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They do. @native cargo

shrewd stratus
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@native cargo not happening

lyric river
#

so what does it mean? he gets banned? no? when?

native cargo
#

@lyric river They will investigate before proceeding to ban.

vocal minnow
#

It will be investigated.

lyric river
#

Okay so I don't need to report through ingame report button necessarily

native cargo
#

No since you have sent the report through their Email.

vocal minnow
#

Yeah.

lyric river
#

👍 I hope It gets done soon

shrewd stratus
#

Why is my game not opening

native cargo
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@shrewd stratus Any error message or anything?

shrewd stratus
#

@native cargo it's the same network error message

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"Updating download list"

raven canyon
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Why Tencent dont take action against the hackers who make the scrips and mod apk etc.

shrewd stratus
#

Hello?

native cargo
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DM.

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@raven canyon There is really no way to stop because if one is patched, another will be on its way soon.

night cloak
#

Hi

vocal minnow
#

The devs are trying their best to release anticheats every update /patch to prevent hackers, all we can do to help them is by reporting them or sending them an email, just appreciate the fact that they have delivered such a good game. @raven canyon

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@night cloak State your problem.

old frost
kind drift
#

@old frost try restarting the game? And see which rank you're on

old frost
#

@kind drift that's fixed it thanks

kind drift
#

Welcome ! Have a nice day🙂

oblique plover
#

@kind drift can you help me? i have a problem

kind drift
#

Yes?

shrewd stratus
#

@native cargo thankyou for the help ❤️ you solved my issue

native cargo
#

@shrewd stratus Emulator’s issue is now considered as solved.

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You’re welcome

oblique plover
#

@kind drift I keep getting the message to "enter match again" every time i enter a matcg

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@kind drift i play on data and have stable connection 4g+

kind drift
#

Yea that's a common problem , try switching networks , that can solve your problem or just click retry , i will work after 3/4 times

oblique plover
#

It's frustrating because my teammates will think I disconnected and quit the game

blissful heath
#

switch networks and fix client from login window

oblique plover
#

@kind drift but when I switch networks I can't spectate when I die in squad mode

#

That's why I don't switch networks anymore. I don't have this issue on a couple versions ago though

hasty sierra
#

I can't play the older version anymore 💔
No more PUBGM for me until they fix it 😭
My log in streak is broken due to this fn fail of an update 😡
16 days is my top.... 😫

kind drift
#

That's network problem , even if u think your network is stable , it stops suddenly , and you won't know when it's done , hmm... Then click retry , it'll login after few trys @oblique plover

oblique plover
#

@kind drift oh ok. Thank you for your time and will try your suggestion

kind drift
#

@hasty sierra once you've updated your game , you can't go back to previous versions , coz your account is linked with the newest version

#

@oblique plover try repairing the client too

oblique plover
#

@kind drift will do

kind drift
#

Have a nice day!

pseudo bolt
#

How i know which player using emulator

hasty sierra
#

@kind drift I did downgrade by downloading the APK from the official website

blissful heath
#

@pseudo bolt it's impossible to know who is using emulator

kind drift
#

@hasty sierra your account is logged in to new version , and it's registered in servers , so you can't go back

#

@pseudo bolt like he said it's not possible , but if you're in custom room you can see a pc symbol near their profile...

hasty sierra
#

I can't anymore... Yes but I did play the okder version for like 5 days

pseudo bolt
#

@blissful heath anything like profile changes

blissful heath
#

@pseudo bolt nope

zenith bridge
#

Hello. Do you know when the new update will be released?

#

0.9

#

?

blissful heath
#

only in custom games

pseudo bolt
#

@kind drift i know about custom room but I am talking about when we are in looby then?

kind drift
#

@zenith bridge there's no eta for 0.9

blissful heath
#

@zenith bridge no official date yet

#

@pseudo bolt nope impossible in lobby

kind drift
#

@pseudo bolt nope , but major of emulator players doesn't get matched with u , emulator have a seperate platform

pseudo bolt
#

@kind drift but supposed my Friend add manually

#

Then?

native cargo
#

It’s possible to know who is on emulator and who is not actually @pseudo bolt.

zenith bridge
#

Thank

pseudo bolt
#

@native cargo How?

blissful heath
#

if you're invited by a emulator player, you'll get enemies who are playing on emulator @pseudo bolt

native cargo
#

That’s something which I never tell since it will be abused.

pseudo bolt
#

@native cargo I'm sending dm u

native cargo
#

It can be abused if it’s used by someone with a bad intention

zenith bridge
#

if you're invited by a emulator player, you'll get enemies who are playing on emulator @Ritesh Yes this true

hasty sierra
#

@native cargo if not telling then don't tease...

iron laurel
#

if you're on custom room, you'll get notice by computer alike icon inside player's avatar

blissful heath
#

@native cargo then never disclose it to others they may use it for cheating and may spread the word everwhere

hasty sierra
#

@blissful heath that's actually inevitable you know?

native cargo
#

@hasty sierra I’m only stating that it is possible.

pseudo bolt
#

Any simple Method or Symbol anything

blissful heath
#

@hasty sierra it can be used for cheating dude and that's not fair

native cargo
#

None I can give, sorry @pseudo bolt

hasty sierra
#

It will anyways

#

Begging intensifies

pseudo bolt
#

😩 😩 😩

hasty sierra
#

They said they had fixed issues with cheaters, but there still are cheaters who are playing and winning and making the game experience a total sh*t

kind drift
#

@hasty sierra if you see clearly , there are no hackers in 0.8.0 , I've played many matches , never faced them

lean crescent
#

One never knows that when will he encounter a hacker so hope that u never come across any

kind drift
#

If u think a hacker killed u , that's probably a bug / lag

hasty sierra
#

@kind drift Then why are still people complaining about cheaters??

next shoal
#

There are never no hackers. Just less. Sadly that’s just how it is with popular games.

idle axle
#

Can I got my skins back after unban?

next shoal
#

@idle axle if you wait the ten years till your account is unbanned, I suppose everything will still be there.

lean crescent
#

Haha

idle axle
#

But I got them by refunding money , ??

kind drift
#

I'm sure , there are 0 hackers in 0.8.0 , and the hackers complaints are reduced , one problem solved , now there's lag problem , that will be solved soon , have some patience

hasty sierra
#

@kind drift I know the difference when I'm lagging and when someone kills you from outside a building without having any sort of clean shot.

valid portal
#

hello can i get help regarding my problems in the game here?

kind drift
#

@valid portal yes

buoyant storm
#

Thanks @native cargo finally my problem got solved

lean crescent
#

@hasty sierra buddy why so frustrated maybe there are some who might have entered so why shouting at staff indirectly

buoyant storm
#

Thanks a bunch

native cargo
#

@buoyant storm You’re welcome, so your issue is solved

buoyant storm
#

Yep

idle axle
#

Please tell me , will my gun skinks and costume will be safe after unbanned, I was banned because of refund trick., And I got all of those skins by refunding..

lean crescent
#

@idle axle Ya u will

next shoal
#

@idle axle refund fraud. Lots of people have been banned for that unfortunately. Sorry. Everything should still be there after the ban period though.

valid portal
#

oh well since the new update im facing frame freezing in every match for 1 or 2 seconds and its not network lag my screen just freezes for 1 or 2 secs completely and i cant move or do anything

hasty sierra
#

@lean crescent not shouting, I see complaints, this uodate is far from perfect, and cheaters have a way of finding their way through, just saying....

idle axle
#

Are u serious I , u mean my royale pass , skinks will be safe @next shoal

kind drift
#

@valid portal try repair the client in login screen

lean crescent
#

@hasty sierra umm most of the people aren't facing such issue and the problem is lag which sometime appear that people have hacked and killed u

next shoal
#

@hasty sierra we thank you for your interest, but unless you have some more questions, please move to #pubg-mobile or #chat

#

@idle axle well, not the royale pass. Cause by the time the ban is up the royale pass season will be long gone.

valid portal
#

kk ill try it

idle axle
#

Answer my question @next shoal

hasty sierra
#

@next shoal noted.

wintry island
#

While i m playing a match, there will no lag but while driving towards an enemy or when i take a fight it lags very badly. My pings are fine i don't know whats the reason for this lag.. Very frustrated.
I m having good mobile by the way
Please help

kind drift
#

@idle axle he did.. you'll have your items , but the season is almost half over

wintry island
#

While playing squads my teammates also face this problem

idle axle
#

@next shoal, when I got banned the period of ban was 90 days , but yesterday I found that it is unlocking on 24 September , so now can they be safe?

lean crescent
#

@idle axle Ya and don't ping them

next shoal
#

Only 90 days. Wow. That’s a new one.

#

@idle axle yes. They should be there still.

idle axle
#

Thanks guys

frank cradle
#

Can someone help me with this?

#

These message keeps popping up while i try to buy UC

#

And idk what it means.

lean crescent
#

@frank cradle update as it says

blissful heath
#

@frank cradle update

frank cradle
#

But what is galaxy apps? Thats what i want to know

lean crescent
#

@frank cradle u on Samsung devic3

frank cradle
#

Nope. Android

lean crescent
#

@frank cradle What's the company

native cargo
#

A older version of Play Store style. @frank cradle

blissful heath
#

@idle axle why you were banned?

frank cradle
#

@lean crescent Life's Good. My phone is a LG K30

native cargo
#

Galaxy Apps mostly only exist in older devices.

lean crescent
#

@frank cradle umm use some other device and purchase them from there

native cargo
#

You can update it by opening the Galaxy Apps app on the homescreen.

#

Updating it will not cause any harm to your device or anything. The update is more related to the app’s stability

rocky timber
#

there is something wrong with the audio system while driving a vehicle and it really annoys me

#

the volume tune goes up and down numerous times

next shoal
#

@rocky timber please report it ingame. And if it continues, try pressing repair. That should fix it.

frank cradle
#

@native cargo alright will check it out. Thanks for the info.

native cargo
#

You’re welcome no worries 👻

rocky timber
#

@next shoal alr done that

#

still not working

native cargo
#

@rocky timber DM. I sent some steps.

kind drift
#

@wintry island did u try repairing the client? Which phone do u use ( model )

rocky timber
#

sure

wintry island
#

I am using Redmi note 5 pro

#

I tried repair also

kind drift
#

Then report it in game

wintry island
#

It lags while people are at my surroundings

#

@kind driftsure

blissful heath
#

@wintry island lags on all maps or only on sanhok?

wintry island
#

@blissful heathin all

#

Before the it was fine

#

*before the update it was fine

next shoal
#

@wintry island are you playing on WiFi or cellular?

wintry island
#

@next shoalcellular

rocky timber
#

@native cargo thanks a bunch for the support!! really appreciate it

native cargo
#

@rocky timber You’re welcome

#

That’s another issue solved. 👻

next shoal
#

@wintry island that may be your problem. Some cellular networks for whatever reason, don’t like the game, and will have really spotty speeds. And if the game has differentiating speeds that much, it has trouble.

#

If you can play on good WiFi and you get the same problem, I would email tencent and see if they can help you.

wintry island
#

@next shoalok let me try some games with wifi.. Then i'll let u know.. Thank you

next shoal
#

👍

fleet merlin
#

What does the new update content?

native cargo
fleet merlin
#

Are you sure

native cargo
#

Patch: fix Rename Card bug, 6x and 3x scope adjustment bug, as well as some KAR 98 skin display mismatch.

#

There.

#

Yes.

hardy seal
#

when will sahnok be fixed

#

@native cargo

native cargo
#

@hardy seal What is this issue related to?

hardy seal
#

lag frame dropd and sometimes even stuck screen @native cargo

native cargo
#

I have sent you a DM with some steps to try and get it fixed.

royal plume
#

Can anyone help with the 10.9 lightspeed translations for the interface?

native cargo
#

@royal plume It’s the Chinese version right?

tardy brook
#

@royal plume it's more or less similar to global version, just that there are some new settings for new features, and some Chinese exclusive features like screen recording

#

I can help with translating some of the toggles

native cargo
#

Yes its similar just that we have some features that Global does not.

#

For login, we use WeChat or QQ.

spice sable
#

Hey I messaged something in customer service and then they instently asked for my email...after giving the email I gave the reason of the message but I didn't get any reply from them it's almost 2 days and yet no reply.... What should I do??

royal plume
#

I got the settings done but I cant figure out the royale pass and the lobby interface

#

@native cargo

#

@tardy brook

native cargo
#

The Royale pass interface is almost same as Global.

#

For the lobby, it’s a little different because it has what we use more

#

Like don’t touch any QQ or WeChat or Baidu icon

tardy brook
#

@royal plume royale pass is similar to global, except that you can get points by not just doing their weekly missions but also by completing events like the events we get

#

You need help with understanding what are the missions?

royal plume
#

Yes please

tardy brook
#

Oof that's a tough one, what you can do is take a screenshot of the missions, then open Google translate and choose Chinese>English and tap on the camera icon, then tap on the gallery icon next to the camera button to open the screenshot and then run your finger through the text

#

That's what I would do right now if I had to look up the missions for you

night cloak
#

While I am wearing my Season 3 combat jacket that time i cannot wear my Leopard scarf

native cargo
#

Sometimes it’s inaccurate translations @tardy brook

tardy brook
#

@native cargo you get the gist more or less

frank cradle
#

@native cargo hey. Its me again. It's not working. I feel like PUBGM thinks i have a Samsung phone when i don't.

native cargo
#

PUBG is called The Jedi Survival

frank cradle
#

I cant find galaxy apps anywere because it isnt

native cargo
#

@frank cradle I’ll send you a DM.

#

Use the steps provided

tardy brook
#

@night cloak yes, you can't wear scarves with hoodie jackets as of now

night cloak
#

While I am wearing my Season 3 combat jacket that time i cannot wear my Leopard scarf please change this bug

tardy brook
#

I don't think it's a bug, it's deliberate

night cloak
#

Ohh

tardy brook
#

But bad either way

spice sable
#

@native cargo Hey I messaged something in customer service and then they instently asked for my email...after giving the email I gave the reason of the message but I didn't get any reply from them it's almost 2 days and yet no reply.... What should I do??

native cargo
#

@spice sable DM as well. Sent.

night cloak
#

It's looks so good together right? @tardy brook

tardy brook
#

@spice sable yeah same for me, sometimes they reply instantly sometimes they take a lot of time, it's been over a day and they haven't replied to my query

native cargo
#

@tardy brook Just remember how many emails they get per day.

#

I can imagine it’s like a stack.

tardy brook
#

Yeah

royal plume
#

@tardy brook @native cargo does lightspeed have achievements like global

Does it have fpp only or do you have to switch to fpp in tpp?

tardy brook
#

@royal plume I didn't see any fpp only achievements

smoky abyss
#

Why can’t I dismantle my old silver fragments and turn them to the newer ones???

royal plume
#

@tardy brook eh?

tardy brook
#

@smoky abyss this sounds like a bug to me

smoky abyss
#

Yea

#

Lemme show you a picture

native cargo
#

@royal plume It’s mostly the same like Global with just some changes

#

Like the blood.

#

That’s one example

tardy brook
#

@royal plume as in you can complete achievements in either fpp or tpp it doesn't matter

smoky abyss
native cargo
#

@tardy brook can help to explain to you about it since he seems like someone who knows a lot about it.

#

👻

tardy brook
#

@smoky abyss oh no that's a display issue, it shows you won't get any coins but you actually will receive coins

smoky abyss
tardy brook
#

1 coin per fragment

smoky abyss
#

It says invalid item

tardy brook
#

Oh wtf

smoky abyss
#

Yeaaaaa

#

I’m so close to the trench coat so I’m selling everything I can and doing everything I can and noticed this

tardy brook
#

I guess they stopped supporting those fragments, you were supposed to dismantle them in 0.7

native cargo
#

I was able to dismantle mine so I don’t think they stopped supporting it.

smoky abyss
#

Darn

tardy brook
#

@smoky abyss go to in game customer support and report this bug

smoky abyss
#

Ok

obtuse mason
#

Those fragments are old now and they have different fragments

tardy brook
#

Also if you're up for it, see if repairing client works or not

native cargo
#

@royal plume So your issue is considered as resolved.

royal plume
#

Yep.

#

Thanks

native cargo
#

You’re welcome 👻

mighty needle
#

This is an old bug and still haven't been fixed yet

#

The audio got mess up when using wireless earbud

#

Like the in-game volume decreased significantly and the voice chat become earrape

native cargo
#

@mighty needle It is a known issue that will be fixed in future upcoming updates. No idea when but just wait and see for any announcements regarding about it at #news

mighty needle
#

Oh

#

I see thanks for that

native cargo
#

No worries, you’re welcome 👻

atomic meteor
#

My game crashes on Huwaei Y9 2018 model phone since this evening only, whenver i try to open, it stucks on loading page and throws back to home page

native cargo
#

@atomic meteor DM. Sent. Try available steps to resolve.

atomic meteor
#

To whom ? @native cargo

native cargo
#

You.

#

🤣

elder berry
#

Tencent global dev are Too slow.😬

#

Bad updates

#

Why?😑

plush spoke
#

The game is too laggy

frank cradle
#

@native cargo it worked. Thanks for the help.

native cargo
#

@frank cradle You’re welcome 👻

#

@plush spoke Future upcoming updates should be able to reduce lag.

plush spoke
#

Ok

valid portal
#

hello i was here a few hours ago. I had a frame freezing problem which i encountered after the new 0.8 update and a guy here told me to repair my client so i did that but its still happening, i also turned down my graphic settings but it didnt help either plz help

tardy brook
#

@valid portal which phone?

valid portal
#

Redmi note 4 with 4gb RAM

crisp jungle
#

Can you only send a total of 10 coupons total?

tardy brook
#

@crisp jungle no, why?

#

@valid portal it's kinda expected to see some freezing as the game isn't optimised currently, be patient for a patch to alleviate some of it. I have a OnePlus 5 and I have the same issues even in low settings despite having a flagship processor

native cargo
#

@valid portal DM.

rose monolith
native cargo
#

Sent solution. Try the steps provided

rose monolith
#

I didn't get the achievement

#

Free chicken dinner

#

0 kills classic

#

I'm plat 2

#

Whyyy

native cargo
#

It must be done by solo right?

rose monolith
#

Oh

native cargo
#

What does the achievement requirement say?

rose monolith
#

Arrggghhhh

native cargo
#

@valid portal Go to DM. I sent it

rose monolith
#

But how is it possible in solo lol

native cargo
#

It is.

#

You must get lucky.

night cloak
#

noob question: so, yesterday I was hiding behind a rock, while a guy who was infront of me made a headshot on me, were they skills or hacks?

#

also, I was completely behind rock, no peeking or something.

native cargo
#

@night cloak Hiding behind a rock does not guarantee you’re safe.

#

You can get shot from behind through the head.

night cloak
#

they are solid I mean, how will someone just shoot thro a solid rock making a perfect headshot?

native cargo
#

The best conclusion I can come to is that your head was showing a little.

night cloak
#

um. alright.

native cargo
#

It might not be visible to you since you need to see from their perspective

#

This is the reason mostly.

low delta
#

I m having high ping in asia server ...is this only me?

native cargo
#

@low delta DM. Try available steps.

earnest sinew
#

I needdd HELP

#

@tropic ravine

low delta
#

@native cargo thanks for your help!

earnest sinew
#

Ok ill just talk

#

So i have bass earbuds

#

N like it comes with mic

#

And when i shoot it comes through my mic n when i even turn down the volume it still goes through the mic

#

How do o fix that

#

I

native cargo
#

@low delta You’re welcome

earnest sinew
#

@neon patio

#

Anyone help me?

#

Anf it only does this on pubg

old frost
earnest sinew
#

Lmfao

old frost
#

Guess the flare was faulty 😂

native cargo
earnest sinew
#

That loadout is bad in my opinion

native cargo
#

Thank you

night cloak
#

or didn't have enough gun powder in it 😂

earnest sinew
#

Wym thats a problem

night cloak
#

does that happen everytime?

native cargo
earnest sinew
#

Bruh

#

Can i get helpppp

#

Wtf

#

@merry sandal

#

Can i haveee helloo

#

Helo

#

Help

#

😑

frank cradle
#

Just say ur issue @earnest sinew. Lol

earnest sinew
#

I did

frank cradle
#

Say again maybe they didnt see

earnest sinew
#

Bruh

night cloak
#

After I updated the new patch, my game keeps crashing on the "starting pubgm" screen

#

Can anyone help?

earnest sinew
#

I have bass earbuds and when i play pubg when i shoot it comes through the mic when i turn the volume down it still comes through the mic how do i fix that

night cloak
#

P.S. I tried clearing cached data

native magnet
#

Where can i report an stolen account they hacked my facebook account and i can't access my game and i don't get any answer trough customer service in game

night cloak
#

@earnest sinew
Put the mic in your ears then

earnest sinew
#

What do you mean

night cloak
#

@earnest sinew
Can't you read?

earnest sinew
#

You make no fckong sense

night cloak
#

Cuz you're dumb

earnest sinew
#

No your dumb

night cloak
#

No u

earnest sinew
#

Why woukd i out the mic in my ears?

#

Can you read?

night cloak
#

@earnest sinew
They do you said that on your own kid

earnest sinew
#

I said

#

The game sound from my ear buds go through my mic when they shouldnt

night cloak
#

So I said put 'em in your ears

#

What's wrong kid?

earnest sinew
#

Bruh you dumb

night cloak
#

@earnest sinew
No u

earnest sinew
#

And im not a kid

#

Fym

#

Hoe

night cloak
#

Why don't you go watch Pokemon?

earnest sinew
#

Lmfaoo im not you boi

night cloak
#

Nah u are

earnest sinew
#

I dont got time to listen to a 10 year old

night cloak
#

Huh

#

Then you shouldn't listen to your self @earnest sinew

native cargo
#

Don’t argue, both of you. @night cloak @earnest sinew

earnest sinew
#

Bruh sont fcking ping me bruh

#

There was no point

#

Im here for help

merry sandal
#

Please move to a chat channel if you aren't seeking support. Also, we expect you to act in a civilised manner while being here.

next violet
#

And do it in DM

earnest sinew
#

Aint no one arguing bruh

#

@merry sandal can you helpp nee

night cloak
#

This is umm training ground image, I can't see beyond 600 meters

#

I parked a car over there

next violet
#

It is just that your hardware cannot render the image

night cloak
next violet
#

What is your phone ram and processor?

native cargo
#

@earnest sinew Don’t talk to me like as if you are someone that I should bow down to.

neon patio
#

@night cloak The game cannot render the entire terrain at once.

storm flumeBOT
#

This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:

native cargo
#

No one is mad at you now, so why should you?

earnest sinew
#

Bruh why ypu PINGING me

night cloak
#

@next violet 3gb ram

next violet
#

Hmm

native cargo
#

Now stay on topic.

tidal warren
#

@earnest sinew please don’t be rude or disrespectful to other members

#

There’s no need to be

earnest sinew
#

Nah bruh she pinged me for no reason im trying to get help and yall getting on my nerves

#

Can i please get help

night cloak
#

Guys pls tell me why my game is crashing at the loading screen after the small patch update?

native cargo
#

I would not ping someone for no reason.

night cloak
#

@neon patio okk .....

tidal warren
#

I’m referring to the convo you had with Sam, no need to be rude @earnest sinew

tardy brook
#

@native cargo what's this fix you're DMing people? I wanna try it too

earnest sinew
#

Idc can i get help

tardy brook
#

For lag/freezes

neon patio
#

@night cloak You're specs aren't entirely related to the render distance. The game will intentionally not load in objects at a certain distance to prevent lag, this distance is carried over to all devices for the sake of fair play.

night cloak
#

@earnest sinew
You better learn some manners

earnest sinew
#

OMFG

neon patio
#

@night cloak Drop it

night cloak
#

grabs popcorn

earnest sinew
#

Can i get help

tidal warren
#

Ok, y’all calm down please.

night cloak
#

@neon patio
Can ya tell me why my game keeps crashing after the patch?

neon patio
#

@earnest sinew Can you state your question

#

@night cloak Are you getting any errors?

valid portal
#

@native cargo thank you for helping me ig

night cloak
#

@neon patio
My game keeps crashing on the "starting pubg mobile screen"

native cargo
#

@valid portal You’re welcome 👻

night cloak
#

Nah no errors, just getting back to main screen

neon patio
#

@night cloak Are you using Android, IOS, or Emulator?

night cloak
#

@neon patio
Android

earnest sinew
#

I have earbuds that has mic and when im in-game when i shoot it goes through my moc for some reason and when i turn my volume down it stoll goes throught my mic ans it acts like i dont have earbuds plugged in how do i fix it

neon patio
#

@night cloak Did you download the game from the playstore or a 3rd party APK sharing site?

night cloak
#

@neon patio
Playstore, and the update patch was in-game

earnest sinew
#

😑

night cloak
#

@neon patio
My game worked well before the patch

desert crow
#

Why we can't play with others?

neon patio
#

@night cloak At which screen does your game crash?

desert crow
#

Did the patch did not release for everyone,?🎂

tardy brook
#

@earnest sinew have you confirmed your earbuds aren't damaged in some way? Sounds like an issue I had a long time ago in 0.5 but it turned out to be the earphones that got damaged because it would play audio through the mic and the voice chat would play in earphones because it couldn't mitigate playing both voice chat and game audio in the same channel

neon patio
#

@desert crow It's possible some other players have not updated, or downloaded the additional maps.

night cloak
#

@neon patio
At very first frame,
The blue background saying "starting pubg mobile" it stays for 3-4 secs and then poof, main screen

earnest sinew
#

Ehh i got them 3 weeks ago i take good care of them of them

neon patio
#

@earnest sinew Can you try testing your earphones with another device?

earnest sinew
#

It works for my laptop

neon patio
#

@night cloak Have you tried reinstalling the game?

desert crow
#

@neon patio but he plays on iOS i play on Android i couldn't play with him later i played on iOS and could play with but not my other friends is it based on os ?

night cloak
#

@neon patio
Nuh uh

#

@neon patio
Ain't there no alternative?

tardy brook
#

@earnest sinew there's an easy test: use your earphones and then place a call, and while you're on that phone call try playing audio such as a youtube video. Ideally the audio from that video won't play but if that audio plays in your earphones and the mic starts playing the voice call or vice versa, means the earphones aren't supported

neon patio
#

@desert crow IOS and Android are able to play with eachother.

desert crow
#

Yesterday I don't think so

#

I tried

earnest sinew
#

Sooo

faint sleet
earnest sinew
#

You say @tardy brook join disocrd call and play YouTube and see if that person can hesr my audio

neon patio
#

@night cloak I believe the patch could have possibly corrupted your game somehow. Usually failure to get passed the first booting screen is a lack of Google Play Dependency (Only fix for that is a reinstall).

earnest sinew
#

Brb

tardy brook
#

@earnest sinew nah discord call doesn't cut it, place an actual call, like maybe calling yourself on your other phone or someone else's phone you have access to

neon patio
#

@faint sleet You click the Update button

night cloak
#

@neon patio
Darnnnn

earnest sinew
#

I jist turn on and off the mic settings lemme see if it still does it in gsme

faint sleet
#

@neon patio but already in p.8

#

*0.8

neon patio
#

@faint sleet You'll need to update it again. There was a recent patch sent out for the game.

tardy brook
#

@neon patio btw, is Bluetooth audio still bugged? I can't use my Bluetooth earphones because when I switch on voice chat the game audio becomes really muddy like I'm hearing it through someone's phone while they're in a phone call

faint sleet
#

@earnest sinew i believe that your earphone/buds have a special feature to record internal sounds as the Mobizen special earphones

#

@neon patio oh

neon patio
#

@tardy brook It varies by device, as many phones have completely different bluetooth technology

faint sleet
#

@tardy brook using Bluetooth headphones have latencies

#

Bluetooth sucks sometimes

earnest sinew
#

@faint sleet ther bass head phones

#

There really good

tardy brook
#

Mine is a OnePlus 5 and the Bluetooth earphones are 4.1

earnest sinew
#

Sometimes too good

faint sleet
#

Ok

tardy brook
#

I guess it can't have two different audio channels mix in

faint sleet
#

@tardy brook wait is your problem is your hearing gameplay sounds from other players/teammates?

earnest sinew
#

Not thats mine

#

Tramates can hear my gameplay

#

From my earbuds

neon patio
#

@tardy brook Bluetooth on your phone is 5.0, meaning your headphones outdate your device.

earnest sinew
#

Shall i send pic of my earbuds

#

There Phillips

tardy brook
#

@faint sleet no, when I turn on voice chat, the in game sounds become muddy and remain muddy until I restart the app, the in game sounds are in speakerphone mode

neon patio
#

@earnest sinew It could just be a con to your specific model of headphones, your output sound could possibly be bleeding into your input.

faint sleet
#

Welp i dont have knowledge of that 😂

lunar heron
#

Is there a way to let me donate directly UC to someone else?

neon patio
#

@tardy brook Have you tried using Voicechat with discord completely closed? Occasionally Discord can interfere with in-game audio.

#

@lunar heron No

tardy brook
#

@neon patio actually, using discord audio fixes this, I can't use in game voice chat

#

@lunar heron No not currently, you can just buy them Play Store credits instead so they can use it to buy UC

neon patio
#

@tardy brook Are you trying to use both at once?

earnest sinew
#

@neon patio but even when i put the volume all the way down it still acts like i dont have headphones in the phone

tardy brook
#

@neon patio no, I only use in game chat. I've used discord once and that time I didn't turn on internal voice chat

night cloak
#

I think the QBZ zeroing distance thing is broken

tardy brook
#

@earnest sinew when you change volume, see what audio it's changing
Try changing the "speakerphone" volume and see if it makes a difference

neon patio
#

@tardy brook It's possible in-game VC could be acting up because discord is running in the background (regardless if your using Discord or not).

lunar heron
#

@tardy brook @neon patio thx

faint sleet
#

Pubgm is still at an early age this should all be fixed in the future and some dont lol

earnest sinew
#

@tardy brook yeah when it does that it uses call volume but there never pops up anymore

tardy brook
#

@neon patio I only installed discord recently, I didn't have it until 0.8 update and even then it used to have the same issue

neon patio
#

@tardy brook Have you tried using wired headphones?

tardy brook
#

@neon patio wired headphones work fine, whether or not it has an inbuilt mic
These Bluetooth ones cause this issue

#

I've tried 2 bluetooth headsets till now, both being BT 4/4.1 only

lapis turret
#

My wifi works fine at a speed better than my data,but still can't play the game on wifi

earnest sinew
#

Check your wifi @lapis turret

lapis turret
#

Works fine on cellular data

#

@earnest sinew check what?....

tardy brook
#

@lapis turret I have this issue too but after clicking ok I can play again

lapis turret
#

@earnest sinewYoutube and other stuff works better than the cellular

#

@tardy brook didn't help....some other fix?

earnest sinew
#

Hmm🤔

tardy brook
#

Game thinks I'm not connected to the internet, after clicking ok it retries and it works

#

Every time I open the game on WiFi

lapis turret
#

Lucky you😅

#

Whom could I tag for help?

neon patio
#

@tardy brook Well your phone is 5.0 BT, which has a substantial difference to 4/4.1, it is possible the headphones are simply outdated and incompatible with specific apps.

tardy brook
#

@neon patio yeah that could explain it

neon patio
#

@tardy brook I would highly recommend sticking to wired headphones, Bluetooth typically isn't the most reliable, especially for gaming.

#

They're usually cheaper too, which is a bonus.

lapis turret
#

@tardy brook rip

neon patio
#

@lapis turret Can you reset your router? Could possibly be a DNS issue.

lapis turret
#

@neon patio lemme try..

tardy brook
#

@neon patio yeah but it's kinda sad considering how phones don't have a jack anymore lol
Thank you for the replies though!

tropic ravine
#

What's good @earnest sinew

tardy brook
#

Not his earphones

neon patio
#

@tropic ravine His earphones are internally echoing. Assuming it's a hardware issue with his built in mic.

vocal minnow
#

Bluetooth headphones can sometimes have audio delay.

#

Sticking to wired is better.

earnest sinew
#

@tropic ravine what?

#

Oh

#

Nvm

tropic ravine
#

ahh i see

#

Bluetooth has about a 100+ ms delay

#

it's pretty bad

#

If you want a fast audio response time

frozen spade
#

Hi

#

My graphic to ugly

#

I set to high and smooth

languid vine
#

Who is hosting tomorrow's s9 event ?

frozen spade
wooden nebula
#

`change colourful

languid vine
#

@frozen spade what device do you use

frozen spade
#

Galaxy j7+

wooden nebula
#

change to clourfull

#

i hate those classic graph

rich wolf
#

Common before I could play with HDR and high frame rate ... Now I can't play properly in smooth and extreme ... So much lag! ... Why??

#

I am annoyed ... Yesterday someone asked me to reduce the graphics .. still no use

night cloak
#

Make sure you’re not playing while downloading one of the maps @rich wolf

rich wolf
#

No I have already downloaded all map

#

Common I am not a fool

night cloak
#

A few people have done it so just checking aha

rich wolf
#

I have 8 Mbps speed too

#

So freaking annoyed

earnest sinew
#

Whats wrong @rich wolf

#

You should clear the cashe then restart your phone and make sure you phone is higher than 30%

rich wolf
#

@earnest sinew how do I know what's wrong with servEr

earnest sinew
#

Wym by server

rich wolf
#

Wym meaning?

earnest sinew
#

Where do you livr

#

Live like area

rich wolf
#

India

#

I am using Asia server

#

I get 27 ms

earnest sinew
#

Well

#

Clear the cashe and restart your phone to see if that works

rich wolf
#

I am shouting "Still lagging"

#

I tried that

#

I have tried repair on login screen too

earnest sinew
#

Well of its hella laggy i reset my phone

native cargo
#

@rich wolf Sent DM with some steps overview included. Let’s get it fixed

rich wolf
#

All that happened was ... Before for my oneplus 5 I had HDR and High frame rate ... Now changed to HD and High

fiery knot
#

So fast internet, less ping and no jitter, and yet I encounter ping issues in PUBG mobile. I start with 972, and under 2 secs the ping reduces to 100, then 80. That's it. I press parachute button and the player jumps after 3 secs. I used to play on 20-50 ping earlier on the same connection. And the ping rises above 200 in between, causing lag and hence, getting me killed fast. Any suggestions guys?

rich wolf
#

@native cargo what do you mean my steps overview !?

fiery knot
#

Help

native cargo
#

I have sent you a DM. Respond when you can.

muted creek
#

Can i get a refund for the red shirt from the blue crate

native cargo
#

@rich wolf I’ll try to help you out there easier.

fiery knot
#

Someone help me pls

native cargo
#

Is that ping considered as fast?

woven atlas
#

@muted creek don't refund please ...sometimes it may lead to a 30 day ban

native cargo
#

I thought 100-200 is the minimum speed?

#

Hold on.

fiery knot
#

Take a look again @native cargo

native cargo
fiery knot
#

@native cargo my speed is in mega byte per second

#

Your format is mega bit per second

native cargo
#

Oh.

#

So its a difference then.

fiery knot
#

Yea

#

8 bits=1 byte

muted creek
#

@woven atlas i cilck buy by mistake pls

little forum
#

8mbps=1MB @native cargo @fiery knot

fiery knot
#

So any suggestions on the ping issue @native cargo?

native cargo
#

2ms is good though.

night cloak
#

Still that speed is good

fiery knot
#

And 0 jitter

#

No jitter at all

native cargo
#

I only have 0.5 since I livestream sometimes on app.

little forum
#

@night cloakbro whats about your lag issue

#

@night cloaki have reinstalled the game still facing lag

fiery knot
#

Maybe I should try changing the DNS @native cargo?

#

I think that can help

night cloak
#

Nothing just forget i will deal with it @little forum @little forum

native cargo
#

@fiery knot You could try that.

little forum
#

@night cloakbut it affects our performance

fiery knot
#

Since the default is google dns, which is 8.8.8.8 and 8.8.4.4, switching to a yandex or level 3 DNS should help me, right @native cargo?

#

The router isn't compatible with open DNS

night cloak
#

@little forum yea I have 100ms ping but still my game lags my device is damn good

little forum
#

@night cloaki get 20-50 ms ping still lags as hell I have Redmi y1 with 4GB ram

native cargo
#

@fiery knot I don’t recommend switching DNS since some routers have issues when switching but try Level 3 or Yandex.

night cloak
#

@little forum same i also have 4gb ram phone

fiery knot
#

Thanks. I will try that @native cargo

#

I also changed the DNS by administrative actions

#

Let's see

little forum
#

@night cloak my friend have 3GB ram he is not facing any lag

night cloak
native cargo
#

Let’s see @fiery knot 👻

night cloak
#

And is working nicely. How to resolve that issue?

#

Can anyone help me out with this?

#

Yea and some guys think that device is not that good @little forum

little forum
#

Then it should not lag in 4GB ram phone @night cloak

fiery knot
#

@night cloak try changing DNS or restating the device. A lotta users encounter this bug, including me

#

I am trying to fix it by changing DNS

night cloak
#

I'm on wifi, does wifi has dns?

fiery knot
#

Every wireless network has a DNS address @night cloak

night cloak
#

Restarting, reinstalling, clearing cache... Nothing worked.

native cargo
#

I doubt changing DNS might actually help especially if the DNS server is a little far. @fiery knot

little forum
#

@night cloak have you faced sometimes after matchmaking we stuck on loading screen and notice appears enter in match again then we get in match at end of plane path

night cloak
#

Ok, I'll try dns.

fiery knot
#

The default for every wireless is 8.8.8.8 for DNS 1 and 8.8.4.4 for DNS 2

native cargo
#

It will just produce more high ping.

night cloak
#

But it's not even working in mobile data 😅

fiery knot
#

@night cloak try a level 3 or yandex DNS

night cloak
#

@little forum yea yea true i also faced that

little forum
#

@night cloaki have uninstall and reinstall the game and repaired but still facing lag and choppy game

night cloak
#

They have some optimization issues maybe they will fix it in next update @little forum

native cargo
fiery knot
#

@native cargo yes yes exactly

steep folio
#

hey

little forum
#

@night cloak but they are taking too much time to fix it

fiery knot
#

But that's an amazingly fast connections u have there @native cargo

#

I wish I could afford that

#

But it's India, what do you expect?

night cloak
#

Told you that is still fast

native cargo
#

It’s 1GBPS connection here.

fiery knot
#

Woah

#

Damn

little forum
#

@fiery knotjiogigafiber is coming

native cargo
#

Is the connection really that bad there?

night cloak
#

No it's just according to ISP @native cargo

fiery knot
#

@native cargo just one question, my router is small and is located near to the microwave. So, the microwave frequencies operating at 5ghz and wifi at 5ghz may interfere with each other and making my wifi slow. Maybe that is a problem @native cargo?

kind drift
#

Oi no chatting here 😒 #chat

native cargo
#

@fiery knot Never place it near gadgets.