#questions
1 messages · Page 176 of 1
@ancient nest have u tried to reinstall the game?
Try it
ok
@night cloaksame problem bro I uninstalled the game bcz of lag
@night cloaki am using Redmi y1
Lag is real, players with flagship devices won't understand. Chinese lightspeed version runs smoothly on mid range devices as well.😐
Yes I have played 9.5 Chinese version it runs smooth
I was able to play the game smoothly on 7.5 version
After the update it is so much laggy
I have played beta 8.0 it was running smooth
But the Live version is trash so choppy laggy with bunch of bugs
it's mostly cause of servers
Don't compare chinese version with global version , they're develped by different devs and they're very different , please be patient until you get a fix
Beta is also a different version
Beta is not used my these many users
Live version have 20+million players daily , generally it lags and ping will be high , pubg team are trying their best ...
Why Are CREWs Still A Thing In The Game Now That CLANs Are Out And Almost Everybody Is In Some CLAN ??? Is There Any Important Reason 🤔 ???
@night cloak Crews are the same as the friends synergy thing: it doesn't have any rewards it just helps you manage your friends better
i know but why is it here ???
like what's the use ???
When will the players be separated from the emulator against us from the cell phone ?????
helps you manage your friends together
@night cloak There will never be a way since emulator players will figure a way to get around it.
@tardy brook r u sure they won't have any special feature in the future ?
@native cargo so will you always have this disadvantage? what a pity. It would be fairer if they did not have an emulator against a cell phone.
@night cloak Even if there were no emulators. People would use third party emulators so it’s not really something that can be countered.
@native cargo Yes, I'm aware of that. It's really a shame, this kind of situation is discouraging me precisely because of this disadvantage.
Will u ever add skin gifting/trading?
Anyone knows for what this new 16mb patch for?
@umbral breach rename card was glitched and other glichtes
No for that there's a 15mb deployed yesterday
I got one today also
And after both my bug hasn't gone
Glitch is still there
Can anyone pls tell me how to fix this in notch phones?
Do something to match ending glitch. It's says connection lost and then you were killed in match
@low gust yes i have
After the 15mb update it's fine now
But it hasn't fixed the glitch i mentioned
@lunar knoll I can’t answer that since I’m not a dev. You should ask that question to PUBGMOBILE_CS@tencentgames.com
Devs aren't replying from a while
After this 15 mb update the game is crashing a lot
Can anyone help me
@fading snow Have you tried reinstalling?
No
I'm unable to re download it 🤔
Wait lemme retry
@native cargo it worked thanks
You’re welcome
Can someone help me
I tried to change my name from BattlegodNP to BattleGodNP
But it keeps saying that an already exists
Which is my old account that i couldnt recover because it was a guest account
I tried contacting them through email
They just keep telling me to use rename card again
@tired atlas You could contact them again in-game
Is there anyway i can get my oldname back
And open a ticket.
I tried it twice before i sent them the mail
If you tried it twice and there was no any option to getting it removed then you have to use another username that is not taken unfortunately
Isnt there like any other way for me yo get me that account name
After all that account has been inactive for 6+ months
And it's a guest account
Cant you guys do something or talk to someone about it
it’s literally one capital letter. just choose another name if it bothers u so much 😂
True😂
@tired atlas There is no other way sorry.
like no offence but is it worth all this trouble for 1 letter?
We'll i tried😂
@native cargo what is your ign?
i probably deleted your friend req because i thought you were a random
@forest gate DM. I sent you before
When is the clan mission bug gonna be fixed? I just did 800 damage in classic match. I left the match when I died and checked in career results page that the match has ended. I went to clan page and I still have 0/500 dmg. -_-
It happens for the most of the clan missions
@worn willow In future updates to come.
maybe dont leave
Why should I waste time looking others playing?
I left when I died
@worn willow When you leave the match immediately, no progress is carried over to Clan Missions.
so thats match over for me, why should I wait?
if that works like that then its bs
¯_(ツ)_/¯
It’s to ensure fair progress @worn willow.
Explain whats unfair about leaving when you can't do anything to effect the match futher
im sure you can stay in 1 match to complete a mission bro 😂
Well I can, but I don't understand why tf should that be needed. Like in the time while I am waiting I could finish another match
@worn willow Take unrelated discussions to #pubg-mobile
idk i’m sure there are some advantages to joining and leaving. you could hotdrop and leave to complete high damage missions faster than anyone else
This is really releated
i don’t see why it’s a big deal either but I doubt they’ll change it as it’s not a bug
I categorise this as a game bug since its nonsense
@worn willow It cannot be a bug if there’s nothing wrong with it in the game code itself.
👻
Now please move to #pubg-mobile, thank you
my game crashes every time im trying to launch game
but my games is completely on low
@left sonnet Go to DM. I’ve sent you some steps to resolve it.
Yeah game code could have no errors, but it works like it should not causing misleading people.
As I mentioned, it can’t be a bug if it is working just fine without any errors.
From what you’re trying to say is more of a suggestion/feedback.
Hey do you study programming just like me? I don't think so 🤔
Suggestions and feedback, email PUBGMOBILE_CS@tencentgames.com
If you do not know someone, don’t underestimate.
So you do study it?
why are you being annoying. we are just trying to help. stop trying to cause trouble and stay on topic.
@worn willow can you be more respectful? They're tryna help you
@native cargo thanks for the help
If I’m being neutral to you, It does not matter to me if you are being rude or anything.
@left sonnet You’re welcome
Yeah, sorry, maybe I was a bit rude but its just annoying me that people think they are smarter than others and think they can order people to do something
I am not smart. I don’t go around calling people out though because you earn nothing from doing that.
we made no statement nor implication of that
The only smart person is the person who made my existence.
Like I know that you tried to help, but it wasn't in a way I needed lol
If you did not require that method of help, the least you could do was be honest.
Pubg mobile can u please fix the game lag in 2 GB ram phones like redmi 5A
@runic mural The game doesn't run just on your ram, you need a good phone in general
When will the developer think we need clan wars... Like 50vs50 clan match with no revives
@runic mural Optimisation is a still ongoing process. For now, you could lower your graphics to Smooth.
@worn willow ya it has 645 processer and it always gave me a ping 100 under
@native cargo I did but still it's happening
Nyeh, you can kind of hold a 50v50 now, tho its already a thing on pc, should come to mobile soon @night cloak
@runic mural Ping is response time from the server. It shows your internet speed
@runic mural DM. I’ll give you another solution, try it and let me know if it works.
@native cargo if you're not a moderator why u helping ppl then?
its good
but that means that mods and admins are useless then
@left sonnet I am helping because I want to try and solve everyone’s problems with the game so it can reduce workload on others who are also trying to help.
Hmmmm maybe they are busy with something else, they cant sit in here 24/7 @left sonnet
when are they solving the notch issue for poco f1
We can but seeing your class onleaderboard then clan wars...hell deffierent experience
@thorny crypt Disable Notch at the moment.
Different*
pshhhh...😣
Clan wars is held in the form of tournaments tho @night cloak having a 50v50 clan war is hard since 100 people needs to have free time
30vs30vs30 three clans one match can be done too with no revives
From experience, getting a mere 15 people in an everyday clan is already difficult enough
@haughty cypress @night cloak #pubg-mobile
😐
Sorry but this is only related to support.
My clan is level 5 at least 30 atcive perday
Please move to the right channel, thank you
@shrewd stratus What have you done so far to try and get it fixed?
Yes I need clan wars ... And I need the support team to say when it may happen
@night cloak #pubg-mobile
@native cargo ive cleared cache, uninstallled the TGB and reinstalled the game 3 times,,
Support is not only for technical probs it's also for queries that what support is for
It’s for technical only.
hello????
If you want to start a discussion about an event, please move to #pubg-mobile
It's not event... I am asking when will the clan wars update will come... And I think support is where to ask
We do not know unfortunately.
Since most of us here only know much more related to technical issues
such a useless server,, only forcing rules but never helping anyone actually
If you want to find your answer related to that, try #pubg-mobile.
Thank you....but if you can talk with developers... Please tell we need clan wars.... What's the point in being in clan in we don't have clan wars
@shrewd stratus TGB is an emulator, yes?
Okay, I’ll send you a DM and see what’s possible to fix the network error message.
Yo guys i need help...pubgm app isn't working for me, every time i click on it to start the game, it says pubg mobile keeps stopping. I've played the game a lot and I've tried cleaning data, cache, updating and lots of other stuff. Can anyone help me with my problem?
@silver bluff DM sent. Available solutions.
@night cloak this ain't COC nor cr. LMAO
For the sharpshooter achievement, do we have to kill our enemies with a single shot or can it be multiple headshots without missing ?
And also do we have to be exactly 50m away or above 50m is fine aswell ?
@night cloak I’m not really sure about that but I guess the achievement might have some information for it?
No it just says kill an enemy 50m away from you with a headshot without missing
In platinum or above
So that is the requirement then.
🤔
There’s your answer basically. 👻
“Kill an enemy 50m away from you with an headshot without missing.”
Rank requirement: Platinum or above.
There, I made it simplified.
Can it be above 50m that's my question
Single shot or not does not matter, as long as it is a headshot. It counts.
I doubt since it wants 50m only.
You’re welcome
🤔 👌
My rename card disappeared from my inventory
@hexed meteor It can’t be that it disappeared mysteriously, did you tried to use a rename card?
Yes but it didn’t change my name and then it disappeared
Have you tried restarting?
Yes
@hexed meteor i think that was a glitch that they fixed after that 15 MB patch update
Pubg is starting to become a problem
Just send everyone a new rename card bc of all the glitches
And pubg tbh is a rip off
@hexed meteor I don’t think I can try or do anything to retrieve it so you will have to get a new rename card.
How
I do know it’s a bug.
When Would PUBG optimise Sanhok map?
The developers are currently working on fixing the issue.
Everything in pubg is like a scam everything u have to pay for. U might as well delete it
Once it’s fixed, hopefully player usernames that were changed are fixed.
@hexed meteor Monetisation is there for a reason. It does not force the players to buy anything that gives them an advantage.
Nothing in the game gives you an advantage during a match, so that is one good pros.
I am stuck here
@buoyant storm Try reopening or restarting device.
@native cargo already tried
If none of them works, reinstall the app.
That too
@buoyant storm clear data and reopen the game
It seems like my vehicle is lagging a lot after opening map....
I was stuck in a car, cannot even exit
How do u do that in iOS
@night cloak Try reopening the game.
Too late im dead
Unlucky right there.
@night cloak this problem may happen because of slow internet connection because it happened to me too
@calm pagoda:(
Too many bugs and issues after 0.8 update im already tiree of this
Too much fps drop .. ping fluctuation
Ffa
Ffs
Tired*
@zinc jungle Future updates will fix all of this that you are currently facing.
@night cloak I am doing it just to reduce workload for moderators.
I don’t do it for a title.
@native cargo and whats that future update and when it will be
Are you a developer or smthing
How can u sure about it
@zinc jungle Announced when an update is ready in #news
@night cloak You don’t have to be rude to me and call me out for no reason. What are you trying to accomplish from trying to affect my emotions? There is nothing.
I have been observing things for a while now
I know for a reason that people who call you out are usually jealous because they’re capable and friendly much more.
I don’t do it for a title. I just want to help out reducing the amount of questions that moderators have to answer everytime.
Hope that sorts the case up for you.
A typical 9 yo comeback "I know for a reason that people who call you out are usually jealous because they’re capable and friendly much more."
@tardy brook tried both my earphones and phone mic. Still didn't work.
I don’t need people to try and bring me down for no reason if what I’m doing is not affecting or harming anyone in any reason.
Maybe move to #chat now just in case you dont want admin's sympathy
I don’t like to chat, that’s the reason why I am here.
@native cargoi know how big cry baby you are !!
Complaining about others who try to help out here
If it’s affecting some people which I helped then I have to.
I wonder why everyone gets a warning who helps in here but YOU
Facepalm @night cloak
Because I don’t just enter a chat channel and have a harsh behaviour on everyone.
Now keep unrelated discussions from support, thank you
Or maybe because others just help without any motive but you
Is it possible to get chicken dinner,.. in waiting area
if everyone else leave the game
Everyone has a motive. My motive is the reason that I just explained.
@night cloak many people have got the chicken dinner in plane too :)
@night cloak 😊
@night cloak but not the waiting area
Really!!!
Because in waiting area, there is a scope for more people to join in
@calm pagoda easy Chicken
@night cloak 👌👌
my name is starboy
i haven't received any patch updatr till now on emulator
@night cloak The update is an in-game update. 16-20MB in terms of size.
@native cargo i know it's in-game but still haven't received any update
@night cloak The update might not be available for some regions yet especially if it’s emulator unfortunately.
The only solution I would recommend is to give it a few days and see if the patch is there.
Your current version should be 0.8.1
@native cargo even server isn't responding
Try reinstalling TGB.
Okay @native cargo
The size might not be the same, for some it was 20MB.
Yep. That’s what I meant, thanks 👻
Emulator is 15.12mb Because emulator is basically andriod 🤷
TGB uses Android so yes.
Guys
Iam here
Why isn't it showing updates on my playstore?
Its an in game update man
Open up the game. You'll get the update
If you don't get it. Try clearing the data from the settings and open up again
If you still don't get it you need to wait for a couple of hours.
Any news about fix with phones that have natch part? Icant access friend list and other stuff on the left side of screen ...
@halcyon ocean Unfortunately none but upcoming future updates should have fixed this issue by then.
Disable Notch for now.
I did disable, but then its same just i dont see up and down part... Game dont detect i disable, and i cant turn off full screen for game too ...
Ty for relpay
Replay*
Then it’s a bug that should be fixed in upcoming updates.
Hi any problems?
Is the server down?Is the server down?
Because many player in my country(indonesian)lag every time
Or maybe pubgm has update again
@grave pond It’s related to network ping.
Basically what network are they using and all. The speed.
Ouu ok thx
You’re welcome 👻
@grave pond, try to change dns, maybe it help
You got hackers in the new update? @raven canyon
@raven canyon That is something we can’t do. We are not devs but don’t worry that is something Tencent will keep improving on.
@grizzled larkyes today
Report them. @raven canyon
I am experiencing lag after the latest patch... What should I do?
@vocal minnow 96-150
Well that might cause lag, when the connection isn't stable. @ornate marten
Oh...
Play on servers where you have low ping. @ornate marten
Do you play on WiFi or data?
@vocal minnow Data
@ornate marten what's ur ping on WiFi?
@vocal minnow Below 100
That can be frame drop
It might be the server's either overloading or fps drop like he said. @ornate marten
@vocal minnow @raven canyon Okay... Will try with your suggestion
Drop in framerate will not cause ping to increase.
Ping is based on network and server. Make sure you are playing in a server with the lowest ping available and use 4G or WiFi, whichever has the optimal amount of low ping.
Play in low graphic to play without lagg its because of graphics
I can’t comment much on this since I have 5ms all the time so best of luck.
If it is
Try playing on low graphics.
Graphics might not make a difference since it’s downloaded on the device actually.
They do. @native cargo
@native cargo not happening
@lyric river They will investigate before proceeding to ban.
It will be investigated.
Okay so I don't need to report through ingame report button necessarily
No since you have sent the report through their Email.
Yeah.
👍 I hope It gets done soon
Why is my game not opening
@shrewd stratus Any error message or anything?
Why Tencent dont take action against the hackers who make the scrips and mod apk etc.
Hello?
DM.
@raven canyon There is really no way to stop because if one is patched, another will be on its way soon.
Hi
The devs are trying their best to release anticheats every update /patch to prevent hackers, all we can do to help them is by reporting them or sending them an email, just appreciate the fact that they have delivered such a good game. @raven canyon
@night cloak State your problem.
Erm what's rong with the level up I was level 42 then I leveled up from 42 to 42
@old frost try restarting the game? And see which rank you're on
@kind drift that's fixed it thanks
Welcome ! Have a nice day🙂
@kind drift can you help me? i have a problem
Yes?
@native cargo thankyou for the help ❤️ you solved my issue
@kind drift I keep getting the message to "enter match again" every time i enter a matcg
@kind drift i play on data and have stable connection 4g+
Yea that's a common problem , try switching networks , that can solve your problem or just click retry , i will work after 3/4 times
It's frustrating because my teammates will think I disconnected and quit the game
switch networks and fix client from login window
@kind drift but when I switch networks I can't spectate when I die in squad mode
That's why I don't switch networks anymore. I don't have this issue on a couple versions ago though
I can't play the older version anymore 💔
No more PUBGM for me until they fix it 😭
My log in streak is broken due to this fn fail of an update 😡
16 days is my top.... 😫
That's network problem , even if u think your network is stable , it stops suddenly , and you won't know when it's done , hmm... Then click retry , it'll login after few trys @oblique plover
@kind drift oh ok. Thank you for your time and will try your suggestion
@hasty sierra once you've updated your game , you can't go back to previous versions , coz your account is linked with the newest version
@oblique plover try repairing the client too
@kind drift will do
Have a nice day!
How i know which player using emulator
@kind drift I did downgrade by downloading the APK from the official website
@pseudo bolt it's impossible to know who is using emulator
@hasty sierra your account is logged in to new version , and it's registered in servers , so you can't go back
@pseudo bolt like he said it's not possible , but if you're in custom room you can see a pc symbol near their profile...
I can't anymore... Yes but I did play the okder version for like 5 days
@blissful heath anything like profile changes
@pseudo bolt nope
only in custom games
@kind drift i know about custom room but I am talking about when we are in looby then?
@zenith bridge there's no eta for 0.9
@pseudo bolt nope , but major of emulator players doesn't get matched with u , emulator have a seperate platform
It’s possible to know who is on emulator and who is not actually @pseudo bolt.
Thank
@native cargo How?
if you're invited by a emulator player, you'll get enemies who are playing on emulator @pseudo bolt
That’s something which I never tell since it will be abused.
@native cargo I'm sending dm u
It can be abused if it’s used by someone with a bad intention
if you're invited by a emulator player, you'll get enemies who are playing on emulator @Ritesh Yes this true
@native cargo if not telling then don't tease...
if you're on custom room, you'll get notice by computer alike icon inside player's avatar
@native cargo then never disclose it to others they may use it for cheating and may spread the word everwhere
@blissful heath that's actually inevitable you know?
@hasty sierra I’m only stating that it is possible.
Any simple Method or Symbol anything
@hasty sierra it can be used for cheating dude and that's not fair
None I can give, sorry @pseudo bolt
😩 😩 😩
They said they had fixed issues with cheaters, but there still are cheaters who are playing and winning and making the game experience a total sh*t
@hasty sierra if you see clearly , there are no hackers in 0.8.0 , I've played many matches , never faced them
One never knows that when will he encounter a hacker so hope that u never come across any
If u think a hacker killed u , that's probably a bug / lag
@kind drift Then why are still people complaining about cheaters??
There are never no hackers. Just less. Sadly that’s just how it is with popular games.
Can I got my skins back after unban?
@idle axle if you wait the ten years till your account is unbanned, I suppose everything will still be there.
Haha
But I got them by refunding money , ??
I'm sure , there are 0 hackers in 0.8.0 , and the hackers complaints are reduced , one problem solved , now there's lag problem , that will be solved soon , have some patience
@kind drift I know the difference when I'm lagging and when someone kills you from outside a building without having any sort of clean shot.
hello can i get help regarding my problems in the game here?
@valid portal yes
Thanks @native cargo finally my problem got solved
@hasty sierra buddy why so frustrated maybe there are some who might have entered so why shouting at staff indirectly
Thanks a bunch
@buoyant storm You’re welcome, so your issue is solved
Yep
Please tell me , will my gun skinks and costume will be safe after unbanned, I was banned because of refund trick., And I got all of those skins by refunding..
@idle axle Ya u will
@idle axle refund fraud. Lots of people have been banned for that unfortunately. Sorry. Everything should still be there after the ban period though.
oh well since the new update im facing frame freezing in every match for 1 or 2 seconds and its not network lag my screen just freezes for 1 or 2 secs completely and i cant move or do anything
@lean crescent not shouting, I see complaints, this uodate is far from perfect, and cheaters have a way of finding their way through, just saying....
Are u serious I , u mean my royale pass , skinks will be safe @next shoal
@valid portal try repair the client in login screen
@hasty sierra umm most of the people aren't facing such issue and the problem is lag which sometime appear that people have hacked and killed u
@hasty sierra we thank you for your interest, but unless you have some more questions, please move to #pubg-mobile or #chat
@idle axle well, not the royale pass. Cause by the time the ban is up the royale pass season will be long gone.
kk ill try it
Answer my question @next shoal
@next shoal noted.
While i m playing a match, there will no lag but while driving towards an enemy or when i take a fight it lags very badly. My pings are fine i don't know whats the reason for this lag.. Very frustrated.
I m having good mobile by the way
Please help
@idle axle he did.. you'll have your items , but the season is almost half over
While playing squads my teammates also face this problem
@next shoal, when I got banned the period of ban was 90 days , but yesterday I found that it is unlocking on 24 September , so now can they be safe?
@idle axle Ya and don't ping them
Thanks guys
Can someone help me with this?
These message keeps popping up while i try to buy UC
And idk what it means.
@frank cradle update as it says
@frank cradle update
But what is galaxy apps? Thats what i want to know
@frank cradle u on Samsung devic3
Nope. Android
@frank cradle What's the company
A older version of Play Store style. @frank cradle
@idle axle why you were banned?
@lean crescent Life's Good. My phone is a LG K30
Galaxy Apps mostly only exist in older devices.
@frank cradle umm use some other device and purchase them from there
You can update it by opening the Galaxy Apps app on the homescreen.
Updating it will not cause any harm to your device or anything. The update is more related to the app’s stability
there is something wrong with the audio system while driving a vehicle and it really annoys me
the volume tune goes up and down numerous times
@rocky timber please report it ingame. And if it continues, try pressing repair. That should fix it.
@native cargo alright will check it out. Thanks for the info.
You’re welcome no worries 👻
@rocky timber DM. I sent some steps.
@wintry island did u try repairing the client? Which phone do u use ( model )
sure
Then report it in game
@wintry island lags on all maps or only on sanhok?
@wintry island are you playing on WiFi or cellular?
@next shoalcellular
@native cargo thanks a bunch for the support!! really appreciate it
@wintry island that may be your problem. Some cellular networks for whatever reason, don’t like the game, and will have really spotty speeds. And if the game has differentiating speeds that much, it has trouble.
If you can play on good WiFi and you get the same problem, I would email tencent and see if they can help you.
@next shoalok let me try some games with wifi.. Then i'll let u know.. Thank you
👍
What does the new update content?
Are you sure
Patch: fix Rename Card bug, 6x and 3x scope adjustment bug, as well as some KAR 98 skin display mismatch.
There.
Yes.
@hardy seal What is this issue related to?
lag frame dropd and sometimes even stuck screen @native cargo
I have sent you a DM with some steps to try and get it fixed.
Can anyone help with the 10.9 lightspeed translations for the interface?
@royal plume It’s the Chinese version right?
@royal plume it's more or less similar to global version, just that there are some new settings for new features, and some Chinese exclusive features like screen recording
I can help with translating some of the toggles
Yes its similar just that we have some features that Global does not.
For login, we use WeChat or QQ.
Hey I messaged something in customer service and then they instently asked for my email...after giving the email I gave the reason of the message but I didn't get any reply from them it's almost 2 days and yet no reply.... What should I do??
I got the settings done but I cant figure out the royale pass and the lobby interface
@native cargo
@tardy brook
The Royale pass interface is almost same as Global.
For the lobby, it’s a little different because it has what we use more
Like don’t touch any QQ or WeChat or Baidu icon
@royal plume royale pass is similar to global, except that you can get points by not just doing their weekly missions but also by completing events like the events we get
You need help with understanding what are the missions?
Yes please
Oof that's a tough one, what you can do is take a screenshot of the missions, then open Google translate and choose Chinese>English and tap on the camera icon, then tap on the gallery icon next to the camera button to open the screenshot and then run your finger through the text
That's what I would do right now if I had to look up the missions for you
While I am wearing my Season 3 combat jacket that time i cannot wear my Leopard scarf
Sometimes it’s inaccurate translations @tardy brook
@native cargo you get the gist more or less
@native cargo hey. Its me again. It's not working. I feel like PUBGM thinks i have a Samsung phone when i don't.
PUBG is called The Jedi Survival
I cant find galaxy apps anywere because it isnt
@night cloak yes, you can't wear scarves with hoodie jackets as of now
While I am wearing my Season 3 combat jacket that time i cannot wear my Leopard scarf please change this bug
I don't think it's a bug, it's deliberate
Ohh
But bad either way
@native cargo Hey I messaged something in customer service and then they instently asked for my email...after giving the email I gave the reason of the message but I didn't get any reply from them it's almost 2 days and yet no reply.... What should I do??
@spice sable DM as well. Sent.
It's looks so good together right? @tardy brook
@spice sable yeah same for me, sometimes they reply instantly sometimes they take a lot of time, it's been over a day and they haven't replied to my query
@tardy brook Just remember how many emails they get per day.
I can imagine it’s like a stack.
Yeah
@tardy brook @native cargo does lightspeed have achievements like global
Does it have fpp only or do you have to switch to fpp in tpp?
@royal plume I didn't see any fpp only achievements
Why can’t I dismantle my old silver fragments and turn them to the newer ones???
@tardy brook eh?
@smoky abyss this sounds like a bug to me
@royal plume It’s mostly the same like Global with just some changes
Like the blood.
That’s one example
@royal plume as in you can complete achievements in either fpp or tpp it doesn't matter
@tardy brook can help to explain to you about it since he seems like someone who knows a lot about it.
👻
@smoky abyss oh no that's a display issue, it shows you won't get any coins but you actually will receive coins
1 coin per fragment
It says invalid item
Oh wtf
Yeaaaaa
I’m so close to the trench coat so I’m selling everything I can and doing everything I can and noticed this
I guess they stopped supporting those fragments, you were supposed to dismantle them in 0.7
I was able to dismantle mine so I don’t think they stopped supporting it.
Darn
@smoky abyss go to in game customer support and report this bug
Ok
Those fragments are old now and they have different fragments
Also if you're up for it, see if repairing client works or not
@royal plume So your issue is considered as resolved.
You’re welcome 👻
This is an old bug and still haven't been fixed yet
The audio got mess up when using wireless earbud
Like the in-game volume decreased significantly and the voice chat become earrape
@mighty needle It is a known issue that will be fixed in future upcoming updates. No idea when but just wait and see for any announcements regarding about it at #news
No worries, you’re welcome 👻
My game crashes on Huwaei Y9 2018 model phone since this evening only, whenver i try to open, it stucks on loading page and throws back to home page
@atomic meteor DM. Sent. Try available steps to resolve.
To whom ? @native cargo
The game is too laggy
@native cargo it worked. Thanks for the help.
@frank cradle You’re welcome 👻
@plush spoke Future upcoming updates should be able to reduce lag.
Ok
hello i was here a few hours ago. I had a frame freezing problem which i encountered after the new 0.8 update and a guy here told me to repair my client so i did that but its still happening, i also turned down my graphic settings but it didnt help either plz help
@valid portal which phone?
Redmi note 4 with 4gb RAM
Can you only send a total of 10 coupons total?
@crisp jungle no, why?
@valid portal it's kinda expected to see some freezing as the game isn't optimised currently, be patient for a patch to alleviate some of it. I have a OnePlus 5 and I have the same issues even in low settings despite having a flagship processor
@valid portal DM.
Sent solution. Try the steps provided
I didn't get the achievement
Free chicken dinner
0 kills classic
I'm plat 2
Whyyy
It must be done by solo right?
Oh
What does the achievement requirement say?
Arrggghhhh
@valid portal Go to DM. I sent it
But how is it possible in solo lol
noob question: so, yesterday I was hiding behind a rock, while a guy who was infront of me made a headshot on me, were they skills or hacks?
also, I was completely behind rock, no peeking or something.
@night cloak Hiding behind a rock does not guarantee you’re safe.
You can get shot from behind through the head.
they are solid I mean, how will someone just shoot thro a solid rock making a perfect headshot?
The best conclusion I can come to is that your head was showing a little.
um. alright.
It might not be visible to you since you need to see from their perspective
This is the reason mostly.
I m having high ping in asia server ...is this only me?
@low delta DM. Try available steps.
@native cargo thanks for your help!
Ok ill just talk
So i have bass earbuds
N like it comes with mic
And when i shoot it comes through my mic n when i even turn down the volume it still goes through the mic
How do o fix that
I
@low delta You’re welcome
Shot flare gun straight in the air couldn't see it this is why
Lmfao
Guess the flare was faulty 😂
@old frost Keep unrelated discussions at #pubg-mobile
That loadout is bad in my opinion
Thank you
or didn't have enough gun powder in it 😂
Wym thats a problem
does that happen everytime?
@night cloak #pubg-mobile
Bruh
Can i get helpppp
Wtf
@merry sandal
Can i haveee helloo
Helo
Help
😑
Just say ur issue @earnest sinew. Lol
I did
Say again maybe they didnt see
Bruh
After I updated the new patch, my game keeps crashing on the "starting pubgm" screen
Can anyone help?
I have bass earbuds and when i play pubg when i shoot it comes through the mic when i turn the volume down it still comes through the mic how do i fix that
P.S. I tried clearing cached data
Where can i report an stolen account they hacked my facebook account and i can't access my game and i don't get any answer trough customer service in game
@earnest sinew
Put the mic in your ears then
What do you mean
@earnest sinew
Can't you read?
You make no fckong sense
Cuz you're dumb
No your dumb
No u
@earnest sinew
They do you said that on your own kid
Bruh you dumb
@earnest sinew
No u
Why don't you go watch Pokemon?
Lmfaoo im not you boi
Nah u are
I dont got time to listen to a 10 year old
Don’t argue, both of you. @night cloak @earnest sinew
Please move to a chat channel if you aren't seeking support. Also, we expect you to act in a civilised manner while being here.
This is umm training ground image, I can't see beyond 600 meters
I parked a car over there
It is just that your hardware cannot render the image
What is your phone ram and processor?
@earnest sinew Don’t talk to me like as if you are someone that I should bow down to.
@night cloak The game cannot render the entire terrain at once.
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
No one is mad at you now, so why should you?
Bruh why ypu PINGING me
@next violet 3gb ram
Hmm
Now stay on topic.
@earnest sinew please don’t be rude or disrespectful to other members
There’s no need to be
Nah bruh she pinged me for no reason im trying to get help and yall getting on my nerves
Can i please get help
Guys pls tell me why my game is crashing at the loading screen after the small patch update?
I would not ping someone for no reason.
@neon patio okk .....
I’m referring to the convo you had with Sam, no need to be rude @earnest sinew
@native cargo what's this fix you're DMing people? I wanna try it too
Idc can i get help
For lag/freezes
@night cloak You're specs aren't entirely related to the render distance. The game will intentionally not load in objects at a certain distance to prevent lag, this distance is carried over to all devices for the sake of fair play.
@earnest sinew
You better learn some manners
OMFG
@night cloak Drop it
grabs popcorn
Can i get help
Ok, y’all calm down please.
@neon patio
Can ya tell me why my game keeps crashing after the patch?
@native cargo thank you for helping me ig
@neon patio
My game keeps crashing on the "starting pubg mobile screen"
@valid portal You’re welcome 👻
Nah no errors, just getting back to main screen
@night cloak Are you using Android, IOS, or Emulator?
@neon patio
Android
I have earbuds that has mic and when im in-game when i shoot it goes through my moc for some reason and when i turn my volume down it stoll goes throught my mic ans it acts like i dont have earbuds plugged in how do i fix it
@night cloak Did you download the game from the playstore or a 3rd party APK sharing site?
@neon patio
Playstore, and the update patch was in-game
😑
@neon patio
My game worked well before the patch
Why we can't play with others?
@night cloak At which screen does your game crash?
Did the patch did not release for everyone,?🎂
@earnest sinew have you confirmed your earbuds aren't damaged in some way? Sounds like an issue I had a long time ago in 0.5 but it turned out to be the earphones that got damaged because it would play audio through the mic and the voice chat would play in earphones because it couldn't mitigate playing both voice chat and game audio in the same channel
@desert crow It's possible some other players have not updated, or downloaded the additional maps.
@neon patio
At very first frame,
The blue background saying "starting pubg mobile" it stays for 3-4 secs and then poof, main screen
Ehh i got them 3 weeks ago i take good care of them of them
@earnest sinew Can you try testing your earphones with another device?
It works for my laptop
@night cloak Have you tried reinstalling the game?
@neon patio but he plays on iOS i play on Android i couldn't play with him later i played on iOS and could play with but not my other friends is it based on os ?
@earnest sinew there's an easy test: use your earphones and then place a call, and while you're on that phone call try playing audio such as a youtube video. Ideally the audio from that video won't play but if that audio plays in your earphones and the mic starts playing the voice call or vice versa, means the earphones aren't supported
@desert crow IOS and Android are able to play with eachother.
Sooo
What do i do here?
You say @tardy brook join disocrd call and play YouTube and see if that person can hesr my audio
@night cloak I believe the patch could have possibly corrupted your game somehow. Usually failure to get passed the first booting screen is a lack of Google Play Dependency (Only fix for that is a reinstall).
Brb
@earnest sinew nah discord call doesn't cut it, place an actual call, like maybe calling yourself on your other phone or someone else's phone you have access to
@faint sleet You click the Update button
@neon patio
Darnnnn
I jist turn on and off the mic settings lemme see if it still does it in gsme
@faint sleet You'll need to update it again. There was a recent patch sent out for the game.
@neon patio btw, is Bluetooth audio still bugged? I can't use my Bluetooth earphones because when I switch on voice chat the game audio becomes really muddy like I'm hearing it through someone's phone while they're in a phone call
@earnest sinew i believe that your earphone/buds have a special feature to record internal sounds as the Mobizen special earphones
@neon patio oh
@tardy brook It varies by device, as many phones have completely different bluetooth technology
Mine is a OnePlus 5 and the Bluetooth earphones are 4.1
Sometimes too good
Ok
I guess it can't have two different audio channels mix in
@tardy brook wait is your problem is your hearing gameplay sounds from other players/teammates?
@tardy brook Bluetooth on your phone is 5.0, meaning your headphones outdate your device.
@faint sleet no, when I turn on voice chat, the in game sounds become muddy and remain muddy until I restart the app, the in game sounds are in speakerphone mode
@earnest sinew It could just be a con to your specific model of headphones, your output sound could possibly be bleeding into your input.
Welp i dont have knowledge of that 😂
Is there a way to let me donate directly UC to someone else?
@tardy brook Have you tried using Voicechat with discord completely closed? Occasionally Discord can interfere with in-game audio.
@lunar heron No
@neon patio actually, using discord audio fixes this, I can't use in game voice chat
@lunar heron No not currently, you can just buy them Play Store credits instead so they can use it to buy UC
@tardy brook Are you trying to use both at once?
@neon patio but even when i put the volume all the way down it still acts like i dont have headphones in the phone
@neon patio no, I only use in game chat. I've used discord once and that time I didn't turn on internal voice chat
I think the QBZ zeroing distance thing is broken
@earnest sinew when you change volume, see what audio it's changing
Try changing the "speakerphone" volume and see if it makes a difference
@tardy brook It's possible in-game VC could be acting up because discord is running in the background (regardless if your using Discord or not).
@tardy brook @neon patio thx
Pubgm is still at an early age this should all be fixed in the future and some dont lol
@tardy brook yeah when it does that it uses call volume but there never pops up anymore
@neon patio I only installed discord recently, I didn't have it until 0.8 update and even then it used to have the same issue
@tardy brook Have you tried using wired headphones?
@neon patio wired headphones work fine, whether or not it has an inbuilt mic
These Bluetooth ones cause this issue
I've tried 2 bluetooth headsets till now, both being BT 4/4.1 only
My wifi works fine at a speed better than my data,but still can't play the game on wifi
Check your wifi @lapis turret
@lapis turret I have this issue too but after clicking ok I can play again
@earnest sinewYoutube and other stuff works better than the cellular
@tardy brook didn't help....some other fix?
Hmm🤔
Game thinks I'm not connected to the internet, after clicking ok it retries and it works
Every time I open the game on WiFi
@tardy brook Well your phone is 5.0 BT, which has a substantial difference to 4/4.1, it is possible the headphones are simply outdated and incompatible with specific apps.
@tardy brook I would highly recommend sticking to wired headphones, Bluetooth typically isn't the most reliable, especially for gaming.
They're usually cheaper too, which is a bonus.
@tardy brook rip
@lapis turret Can you reset your router? Could possibly be a DNS issue.
@neon patio lemme try..
@neon patio yeah but it's kinda sad considering how phones don't have a jack anymore lol
Thank you for the replies though!
What's good @earnest sinew
Not his earphones
@tropic ravine His earphones are internally echoing. Assuming it's a hardware issue with his built in mic.
ahh i see
Bluetooth has about a 100+ ms delay
it's pretty bad
If you want a fast audio response time
Who is hosting tomorrow's s9 event ?
`change colourful
@frozen spade what device do you use
Common before I could play with HDR and high frame rate ... Now I can't play properly in smooth and extreme ... So much lag! ... Why??
I am annoyed ... Yesterday someone asked me to reduce the graphics .. still no use
Make sure you’re not playing while downloading one of the maps @rich wolf
A few people have done it so just checking aha
Whats wrong @rich wolf
You should clear the cashe then restart your phone and make sure you phone is higher than 30%
@earnest sinew how do I know what's wrong with servEr
Wym by server
Wym meaning?
Well of its hella laggy i reset my phone
@rich wolf Sent DM with some steps overview included. Let’s get it fixed
All that happened was ... Before for my oneplus 5 I had HDR and High frame rate ... Now changed to HD and High
So fast internet, less ping and no jitter, and yet I encounter ping issues in PUBG mobile. I start with 972, and under 2 secs the ping reduces to 100, then 80. That's it. I press parachute button and the player jumps after 3 secs. I used to play on 20-50 ping earlier on the same connection. And the ping rises above 200 in between, causing lag and hence, getting me killed fast. Any suggestions guys?
@native cargo what do you mean my steps overview !?
Help
I have sent you a DM. Respond when you can.
Can i get a refund for the red shirt from the blue crate
@rich wolf I’ll try to help you out there easier.
Someone help me pls
Is that ping considered as fast?
@muted creek don't refund please ...sometimes it may lead to a 30 day ban
Take a look again @native cargo
This is my average speed @fiery knot🗿#1350
@native cargo my speed is in mega byte per second
Your format is mega bit per second
@woven atlas i cilck buy by mistake pls
8mbps=1MB @native cargo @fiery knot
So any suggestions on the ping issue @native cargo?
2ms is good though.
Still that speed is good
I only have 0.5 since I livestream sometimes on app.
@night cloakbro whats about your lag issue
@night cloaki have reinstalled the game still facing lag
Nothing just forget i will deal with it @little forum @little forum
@fiery knot You could try that.
@night cloakbut it affects our performance
Since the default is google dns, which is 8.8.8.8 and 8.8.4.4, switching to a yandex or level 3 DNS should help me, right @native cargo?
The router isn't compatible with open DNS
@little forum yea I have 100ms ping but still my game lags my device is damn good
@night cloaki get 20-50 ms ping still lags as hell I have Redmi y1 with 4GB ram
@fiery knot I don’t recommend switching DNS since some routers have issues when switching but try Level 3 or Yandex.
@little forum same i also have 4gb ram phone
Thanks. I will try that @native cargo
I also changed the DNS by administrative actions
Let's see
@night cloak my friend have 3GB ram he is not facing any lag
I'm getting this error message by internet connection is 5mbps
Let’s see @fiery knot 👻
And is working nicely. How to resolve that issue?
Can anyone help me out with this?
Yea and some guys think that device is not that good @little forum
Then it should not lag in 4GB ram phone @night cloak
@night cloak try changing DNS or restating the device. A lotta users encounter this bug, including me
I am trying to fix it by changing DNS
I'm on wifi, does wifi has dns?
Every wireless network has a DNS address @night cloak
Restarting, reinstalling, clearing cache... Nothing worked.
I doubt changing DNS might actually help especially if the DNS server is a little far. @fiery knot
@night cloak have you faced sometimes after matchmaking we stuck on loading screen and notice appears enter in match again then we get in match at end of plane path
Ok, I'll try dns.
The default for every wireless is 8.8.8.8 for DNS 1 and 8.8.4.4 for DNS 2
It will just produce more high ping.
But it's not even working in mobile data 😅
@night cloak try a level 3 or yandex DNS
@little forum yea yea true i also faced that
@night cloaki have uninstall and reinstall the game and repaired but still facing lag and choppy game
They have some optimization issues maybe they will fix it in next update @little forum
@fiery knot So is this what you meant as in MB?
@native cargo yes yes exactly
hey
@night cloak but they are taking too much time to fix it
But that's an amazingly fast connections u have there @native cargo
I wish I could afford that
But it's India, what do you expect?
Told you that is still fast
It’s 1GBPS connection here.
@fiery knotjiogigafiber is coming
Is the connection really that bad there?
No it's just according to ISP @native cargo
@native cargo just one question, my router is small and is located near to the microwave. So, the microwave frequencies operating at 5ghz and wifi at 5ghz may interfere with each other and making my wifi slow. Maybe that is a problem @native cargo?
Oi no chatting here 😒 #chat
@fiery knot Never place it near gadgets.