questions

[kind drift]

There will be a fix soon
And the e mail customer support takes some time to respond as they've many messages daily , it may take upto 1/2 days @hasty sierra

[hasty sierra]

😢

Thanks dudes 😎

[night cloak]

Your welcome

[kind drift]

Welcome! have a nice day

[sudden egret]

yesterday night I was getting 900+ ping in Asian server.. I couldn't play properly.. and now I'm getting 200+.. I get killed easily.. before I even relealize.. what's with the servers.?

[night cloak]

@sudden egret Playing with 900+ ping will deffinelty come with a lot of lag but playing on 200+ you won't get as nearly as much as 900. You mentioned that there was a server problem. Playing at 200 is decent enough to play casually and there's nothing wrong with the server

Unless your connection isn't stable and you encounter regular spikes

[sudden egret]

@night cloak well but I wanted to know what causes ping to go as high as 900+? so that I can avoid it

[calm smelt]

I'm not sure if this has been mentioned but week 5 Royale pass normal missions has two missions that are in chinese characters and are hence unreadable

[sudden egret]

does internet connection affect ping in anyway?

[night cloak]

I can't help to prevent that sorry.

[sudden egret]

@night cloakokay

[calm smelt]

This is on version 0.7.5 in case it doesn't effect the 0.8.0

[serene lantern]

What about the lag @half kayak

Is it gonna get fixed with the patch?

[half kayak]

I don't know.

[sly heart]

@half kayak is the fix gonna include this?

Lag is no problem for me but I can’t even play any map so ...

[kind brook]

My 6x and 3x gyriscope sensitivity didnt efect in game is this bug or something else

[lean crescent]

@half kayak will the bag skin bug will be fixed

[jovial badge]

@sly heart i have the same bug too

[sly heart]

@jovial badge did you fix it?

[jovial badge]

No

[sly heart]

Haha figured

[jovial badge]

Still waiting

[lime remnant]

Looks like pubg does not care about their players

[sly heart]

Well my RP is sitting at 55 rn

I can’t do anything abt it so..

Gotta be there till season ends?

[celest holly]

does the graphics issues will be fix soon?

[jovial badge]

@half kayak is this error of not being able to download the map will be fixed?

[sly heart]

I guess he’s gone..

[lime remnant]

The game is lagging I live North America and I’m at 900+ ping like wtf next a match takes dam 1-2h to start

[night cloak]

Can anoyone tell something about Campus Championship?

[jovial badge]

I am getting error code -1

[blissful heath]

he said he don't know dude, scope bug, rename card bug and kar 98 skin bug is going to be fixed

[night cloak]

Sometimes my game is doing a strange sound

[sly heart]

But he’s the admin..

[blissful heath]

@jovial badge have you tried fixing the game from login window?

[sly heart]

I mean i’m just asking if it’s in there or not

@blissful heath we tried everything so yea 😂😂

[jovial badge]

@blissful heath yes i did

[lime remnant]

@blissful heath pubg will not fix sht they care about money don’t drag that they will fix anything

[spiral kayak]

In update 0.8.0, when I mute someone the sound still comes from that teammate.

[jovial badge]

@blissful heath and i have uninstalled it them installed it again

[lime remnant]

@jovial badge that will not help

[night cloak]

@spiral kayak samd

Same*

[blissful heath]

@sly heart admins are not internal staff they're community members like us and they also get only limited amount of info

[sly heart]

Just saying, nothing work

Ah

[lime remnant]

Reinstalling the game will not help u fix the bugs

[night cloak]

Do we need 4 members from the Same College, for Campus Championship?

Do we need 4 members from the Same College, for Campus Championship?

[blissful heath]

try switching networks

[night cloak]

Do we need 4 members from the Same College, for Campus Championship?

[blissful heath]

cell/wifi

[night cloak]

Do we need 4 members from the Same College, for Campus Championship?

Or friends from other colleges will do?

[lime remnant]

@blissful heath will not help

[blissful heath]

@night cloak nope

[quasi tendon]

Any solution for lag

[blissful heath]

@night cloak friends from different college will do the work you just need id and registeration no.

[oblique sphinx]

Fix sanhok..lags and frame drops during match are killing me!!

[lime remnant]

U don’t understand u can’t fix a bug u need pubg to release a bug fix

[night cloak]

@blissful heathOkay thanx

[blissful heath]

@jovial badge check the pinned message on this channel for error-1 fix

[spiral kayak]

Guys, while rushing with 3-4 enemies the game gets lagged for 2-3sec. Is it has to be something with my device?

[lime remnant]

@spiral kayak no it’s the game

[oblique sphinx]

@spiral kayaki have the same problem

[night cloak]

@spiral kayak yea same

[spiral kayak]

Meanwhile, the Chinese version works smoothly.

[quasi tendon]

@spiral kayak no bro this is something with the game

[lime remnant]

It’s not your devices guys the game is glitched

[oblique sphinx]

Mostly in sanhok

[night cloak]

Yea

[spiral kayak]

@oblique sphinx I face this ;_; in every map.

[violet patio]

Plz release stable update

[quasi tendon]

Chinese version is smooth and af but I don't understand what happens to the global version

[lime remnant]

@violet patio I’m sorry pubg does not care about players they care about money more

[jovial badge]

I don't have mobile data

[oblique sphinx]

@spiral kayakother maps it helps as you get to know that someone is nearby so you can get alert

But in sanhok it's crazy

[opal moth]

How does perks work for clans

[ruby frost]

I have a problem the game doesn't open it keeps on crashing

[night cloak]

The global version is broken

[violet patio]

@lime remnantit sucks

[quasi tendon]

Can gfx tool be used to fix lag

[storm flume]

Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.

[lime remnant]

Yea a lot of streamers as my self reported the dam glitch they never said anything

[spiral kayak]

It's us who supported this game and now they are being totoes shit.

[quasi tendon]

Because if we reduce the resolution I think lag can be fixed

[spiral kayak]

@storm flume FO

[night cloak]

@quasi tendon you are gona get banned dont risk

[opal moth]

How does perks work for clans ????

[night cloak]

It's not out yet

@opal moth didn't you read?

[spiral kayak]

@quasi tendon Bro I have tried ;_; it doesn't solve that issue.

[quasi tendon]

@night cloak I can't enjoy the games bro if it kept lagging

[opal moth]

Get a new phone

[night cloak]

Yea ik

[opal moth]

[lime remnant]

I’ll make a tweet about this crap because of all the bugs I’m losing subs from 500 to dam 25 subs the game is glitch I can’t get a single kill

[cyan rampart]

@spiral kayak Behave.

[night cloak]

Wait for the patch its today @spiral kayak

@opal moth After getting specific items (through purchase or luck), the system will award a certain amount of UC for players to share it with other clan members.

[quasi tendon]

@opal moth what about discovering a new phone

[spiral kayak]

AFAIK they will never fix this in Global.

[opal moth]

@night cloakbilly

[hoary moat]

Anyone from india wants to play?

[night cloak]

@hoary moat wrong chanel

[opal moth]

😔

😲 💨

[spiral kayak]

@quasi tendon Sell kidney and buy an IPhone X.

[hoary moat]

Sorry

[night cloak]

Np

[quasi tendon]

@spiral kayak 😂 then I will face the battery crisis

[storm flume]

This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:

[night cloak]

How dafuq the Chinese version is better than the global exuse me what the f

[spiral kayak]

Honestly I have played on X in store and it was really good compared to other devices.

@night cloak Smoothness!

[night cloak]

@night cloak can you be specific about your issues?

[blissful heath]

@night cloak chinese version is always stable cuz devs put a lot of hard work in it

[night cloak]

Ok

Chill

@spiral kayak Can you state your problem?

My game is doing strange sound sometimes

@night cloak Like?

[blissful heath]

ofps drop with annoying sound?

[night cloak]

Like bbbbbbbbbbb

Idk

Like a bbbbb

[spiral kayak]

@night cloak Game gets lagged for 2-3sec while rushing with 3-4 enemies.

[blissful heath]

i mean your game freezes while that bbbb sound?

[night cloak]

Can you record the sound or make a video footage? @night cloak

Ok if i can get it again

@spiral kayak it's probably your phone. Try lowering the graphics quality.

[spiral kayak]

@night cloak Sound comes from a muted teammate.

[quasi tendon]

My game stucks when rushing to kill and at the time I was jump off the plane

[spiral kayak]

@night cloak I have tried ;_; everything but this stays same.

[night cloak]

@spiral kayak That's weird. What you gonna do is report it through game. Whenever you face it.

@quasi tendon Thanks for the report, we are aware of the bug, hope it will be fixed soon!

[blissful heath]

@spiral kayak it's a known bug dude, i can hear my random team mates after the match in the waiting lobby too

even if i turn off in game voice i still hear them

[spiral kayak]

@blissful heath PUBGM 0.8.0 is on weed.

[quasi tendon]

@blissful heath same bro.. And sometimes we have to ruin game for a while to get a stable ping

And my auto correct sucks

[night cloak]

When im landing my game is laging

[lone loom]

my game lags when enemies are near..its ike cheating man.like i can tell from the lag that enemies are near

ruins the fun

[night cloak]

[spiral kayak]

@lone loom Same

[autumn viper]

Can we still complete last weeks RP challenges

[night cloak]

After the new updates my game is laging

@autumn viper yes you can👍

[lone loom]

yah

[night cloak]

@autumn viper yes stüpid question

[lone loom]

devs really need to fix this issue

cant even use the GFX tool

sighs

[kind drift]

devs job isn't that easy , they're trying their best , have some patience ,

[spiral kayak]

There should be something like up voting a issue/bug so they fix it based on higher upvotes of a problem.

[night cloak]

👌

[lone loom]

their job is make the playable for players..looks like they failed

[night cloak]

Yea

The lag is geting that chicken dinner

@night cloak @lone loom you can report the issue using in game report button

[kind drift]

Like i said , they're working their best , please have some patience!!

[lone loom]

@night cloak yah did

[night cloak]

@night cloak i did that

[kind drift]

Then wait for a fix. They'll work on issues ppl report

[night cloak]

@lone loom @night cloak then please have some patient they will optimize the game when all issues are fixed

[normal bluff]

Why is my game downloading the ingame update again (475 MBs)

[spiral kayak]

@kind drift We are having patience from the initial release.
Why don't they shift the lag from match to shop? x(

[lone loom]

just a doubt..will they deploy a update just for lag after they optimized it ?

[restive knot]

What is up with NA servers ping right now?

[kind drift]

For anything , if u fix a particular bug there comes serveral bugs , devs first test such bugs then they'll give a fix through an update

[lone loom]

aight..i can wait

[night cloak]

@restive knot it's because they just deployed the patch update it will be alright soon

[restive knot]

@night cloak 10 4

[spiral kayak]

Honestly, the global version will never be smooth as the Chinese version.

[night cloak]

@spiral kayak but devs are trying best we suggest you to please have some patient and stay tuned

[kind drift]

Chinese version is different from global version , it doesn't have in-app purchases , don't compare the both...

[mighty summit]

So I guess in-app purchases ruin the game

[haughty cypress]

How so? @mighty summit

Chinese version has sponsors, global doesnt so they gotta make some cash somehow

[outer raptor]

r u kidding me ?

Fix the game

[kind drift]

@outer raptor what's the problem ? Aren't you in conqueror?

[forest gate]

@outer raptor guess you gotta get SSS lol

lots of people having the same issue

i think they reduced points gain in 8.9

8.0*

[outer raptor]

@kind drift where's my point ?

I win and nothing I got????

Wwhhaaattttt????

Fixxx theeeee gaaame

[kind drift]

@outer raptor conqueror is the Highest tier in the game ! Probably the points are reduced as he said...

[hybrid spruce]

@everyone anyone want to play fpp

[kind drift]

@hybrid spruce go to lfg channels!

[outer raptor]

@kind drift I do not think you ca be serious????

I kill 9

And win

[forest gate]

@kind drift they are slowly reduced as you rank. but i think they reduced the points in general in the 8.0 update.

[outer raptor]

Look in 3 kill

I got 8

[hybrid spruce]

@kind drift you wonna play. Wats ur name @everyone

[outer raptor]

When i kill 9 i got 0

For real??????

[kind drift]

@hybrid spruce stop asking here go to #481201696933150740 #481201725911465985 #481201789706698772 #activities #481201764868292609

[hybrid spruce]

@everyone i need people play wit

@kind drift stop bullying me @everyone

@kind drift what are those # things @everyone

[outer raptor]

@forest gate No I've got a problem with me in the middle of the game where he kicked me out of the game I've tried to enter again and again but he refuses

[weak zealot]

Mr pan shut and eat me out

[outer raptor]

When finishing the game he got me 0 points

Omg

[granite nacelle]

Where’s the Africa server ??

[kind drift]

@outer raptor if that's a bug report it in game or report to customer support mail at [e-mail]

[outer raptor]

Just fix the game a lot bugs

[weak zealot]

Devs are stupid and I wish they would die

[outer raptor]

An problem

[hybrid spruce]

@everyone wanna play

[kind drift]

@hybrid spruce those are the channel to find players , don't ask here

[forest gate]

@neon patio @tropic ravine

[kind drift]

@vital sluice help

[hybrid spruce]

I not good Englush @everyone

[outer raptor]

@kind drift I have done it before but they do not respond

[granite nacelle]

Is there an Africa server? @kind drift

[night cloak]

The rating system is broken

[hybrid spruce]

Omg i thought this was NA chat srry @everyone

Real srry @everyone

[kind drift]

@granite nacelle nope

[forest gate]

@hybrid spruce stop trying to mention everyone you troll

@grizzled lark

[kind drift]

@weak zealot stop using bad words and stop being salty

[hybrid spruce]

@forest gate srry for bothering you @everyone

[weak zealot]

You can die too @kind drift

[night cloak]

Mods, please ban the troll

[hybrid spruce]

I nut guod englush srry

[weak zealot]

I’m not troll lol

[kind drift]

Avoid chatting here ! Please move to other channels

[forest gate]

@modern gale

[weak zealot]

No

I chat where I want

[hybrid spruce]

@kind drift ok tank u

[weak zealot]

Can some eat me out

[granite nacelle]

How come your name is in orange??????? @kind drift

[kind drift]

@granite nacelle read #481193721560432670 ranking info

[granite nacelle]

I want my name in the same color as cherry coke

[forest gate]

clearly there are literally no mods or admins online

[granite nacelle]

@kind drift oh thanks

[austere yoke]

Wtf is up with this we need new mods

[granite nacelle]

I’d be happy to apply to be a mod

[austere yoke]

Holy this is embarrassing smh where the mods at

[kind drift]

Stop chatting here , please move to #chat

[night cloak]

I have actual questions for the admins/mods: when is the patch for the server lag coming? And when will the rating system be fixed?

[granite nacelle]

Bye

[austere yoke]

@kind drift i just came here wtf tell them that

[scarlet kiln]

Sup my miggas? How’s everybody doing? Got any bugs to fix?

[austere yoke]

This is unacceptable! 😡

[onyx raptor]

Very bad optimization in the Xiaomi Note 5 cell phone, it gives jerks of frames per second, bad quality of graphics.

[austere yoke]

@onyx raptor your ping buddy

[scarlet kiln]

Why is everybody chatting here like it’s general? It’s madness up there in the past messages

[onyx raptor]

@austere yoke Will that? My ping is usually 100 or less

[kind drift]

@austere yoke ok dude , i appreciate that but probably the mods are busy that's why they aren't replying...
I was saying everyone to move to general chat who's chatting here
Thankyou🙂

[night cloak]

@onyx raptor the issues you are experiencing are probably due to server lag, it’s been really bad since the update.

[austere yoke]

@kind drift we'll bruh iam over getting tagged shi is annoying

But yeah move to other chat to chat this is support

[night cloak]

Sorry for the relatively boring question but:

I'm level 53 and still can't get the Level 9 Progress Mission "Enter a Chat Room" to recognize as completed. I've done all the progress missions except that one so it's really bugging me it won't recognize even though the reward for doing it is essentially nothing.

I've sent a message in each chat I can find in the left hand sidebar but nothing seems to work. Advice?

I’m having issues with that too

[kind drift]

You should create a chat room and enter a message in it

[ebon nacelle]

@night cloak scroll to the bottom of the left side when you click on chat, there should be a house icon, click on it

[night cloak]

I tried that, it didn’t work

@kind drift how do I do that?

[onyx raptor]

@night cloak or I see, the problem itself of the application and the servers

[kind drift]

@night cloak try exit and reenter and send a message

@night cloak go to #481198147478224896 and read 3.11 point

[night cloak]

Could someone ping me when you receive the patch ? 😅

[austere yoke]

@night cloak ight g

[warm seal]

@jolly charm @haughty sleet please release a patch addressing the frame drop issues after the update. Its not about the network connectivity nor the capacity of the phone, its happening to everyone.

[night cloak]

I played in a squad today, every single person was having extreme lag issues, that not just coincidence, that’s a problem with the game.

I figured it out!

@kind drift thanks a ton

[warm seal]

@kind drift @half kayak

[kind drift]

@warm seal don't tag community team

[night cloak]

@night cloak I figured it out. Find the house icon as described in #481198147478224896 3.11 point. Create a chat. Say anything in it, then leave the chat, and re-enter it.

Cool, thanks

[kind drift]

@warm seal report it in game to let the devs know the issue , we'll get a fix soon have some patience

@night cloak welcome ! Have a nice day🙂

[vital burrow]

@kind drift will the devs bring any patch to remove lag

[kind drift]

Yes , but you need to report the bugs...

They're trying their best to reduce lag , have some patience

[vital burrow]

@kind drift I am just waiting for that,and most of my friends stopped playing PUBG coz of this shitty lag

[kind drift]

@vital burrow first try repairing the game , if still problem exist wait for a fix

[wintry veldt]

@kind drift graphics errors on huawei phones including mine(has rainbowish colors anywhere i.e plants, house, guns, clothes etc.) i wonder why, I hope they fix it

[wet flame]

i am having a problm with scarfs and other face wearables while masks work... no scarf shows up even if i pick em up from another guy's crate

[kind drift]

If you get any bugs , report them , try repairing the game , if still doesn't solve the issue wait for a patch

[granite nacelle]

@kind drift change my name color to black

[kind drift]

@granite nacelle did u read the #481193721560432670 about ranking stuff?
You need to earn it , and there's no black colour

[vital burrow]

@kind drift is thier a patch coming today

[granite nacelle]

I’m black tho

Smh

[kind drift]

@vital burrow yes there's a 20mb patch for some bugs you can see #news

@granite nacelle no racism chat here , if you've completed your queries please move to other channels 🙂

[granite nacelle]

Damn saying I’m black is racism? Lol ok I’m gone

[plush cairn]

Hello everyone;)), after this update my game it closes alone I can no longer play after this update ._. I would like this response

[austere yoke]

@plush cairn just keep trying

[kind drift]

@plush cairn try clearing data of app and relogin

[vital burrow]

There is no cancel option to go back

[kind drift]

@vital burrow it took some time to load for me , try using back button and go to the rp again..

[austere yoke]

@vital burrow or reset ur app easy

[timid bone]

Is anyone else having an issue where the footstep sounds are out of sync? If i jump over a wall for example, the sound of me landing plays half a second to 1 second before i land. Little bit annoying. Anyone else?

[silk hamlet]

What is this for 1300 points and is it really for 7 days for 1300 points🙄

[kind drift]

@silk hamlet that's a title that'll be displayed under your name
Yea it's for 7 days only

[silk hamlet]

But it’s say purchase limit for 1 so only for 7 days🙄

[kind drift]

@timid bone this is the first time I'm hearing this bug , try repairing the game or try clearing the data of app and let me know

@silk hamlet yes that's what you can see there

[silk hamlet]

So can I buy it again after 7 days or is it one time use only?

[kind drift]

Limit - 1 , so yea it's one time purchase...

Probably we can get more in future

[silk hamlet]

Ok

[plush cairn]

@kind drift I did what you said about clearing the date and replaying and still giving the same error as the game from nowhere ;(((

[kind drift]

@plush cairn report it to [e-mail]

Or if you can open the game try reporting in game...

[plush cairn]

Ok thank you

[kind drift]

Welcome ! have a nice day 🙂

[night cloak]

@kind drift Hello, can I ask how to be a Content Creator in PUBGM? Because I want to make custom games to play with subs and want to make school tournaments.
Thanks, and have a nice day!

[kind drift]

@night cloak go to #481198147478224896 read 7.2 for content creator and 7.5 for custom games

[night cloak]

@kind drift This is sad for me becuz I have only 121 subs 😔

[kind drift]

To announce in custom game read 7.5

[mighty summit]

Heads up, we will be deploying a ~20Mb patch today in order to fix Rename Card bug, 6x and 3x scope adjustment bug, as well as some KAR 98 skin display mismatch.

Fkkk I'm so happy :(

[snow valve]

But the patch update didn't deployed yet! @mighty summit

[weary cosmos]

when is 20mb bug fix update?

[austere yoke]

@weary cosmos. Soon

[little forum]

What about the lag issue will it covered in this patch?

[kind drift]

These bugs are more reported than lag issues , so they cleared these first

[little forum]

But lag is big issue

Can't play properly

[kind drift]

Yea that's a big issue , pubg team are working ... It's better to report it first!

[little forum]

Yup I have reported in game and even emailed

I tried to email again yesterday I couldn't

Getting a error

[kind drift]

@little forum that's not the correct email
[e-mail]

😒.

[little forum]

?

It is the same🤔

[kind drift]

Capital letters! 😒

[little forum]

Lol

Sorry

I didn't saw that

[kind drift]

It takes a day or two for them to reply , have some patience

[little forum]

I got one reply

I have emailed them when I got the issue on first day

Then they replied me in 2-3 days

But afterwards I mistakenly used small caps😅

[kind drift]

Ok , watch out next time , if you've completed your queries move to other channels
🙂

[little forum]

Thanks for helping @kind drift✌

[kind drift]

You're welcome ! Have a nice day🙂

[little forum]

You too!

[obtuse ridge]

when will u fix the download maps bug?

[kind drift]

@obtuse ridge read pinned messages

[obtuse ridge]

I can't play on Sanhok or Miramar

ok

ok ok great

[night cloak]

new maps looks good

❤

[obtuse ridge]

omg lol
hi @night cloak

[night cloak]

hi

[weary cosmos]

chinese 0.8 version balanced~ graphic has disable shadow settings.. but PUBG MOBILE 0.8 version doesn't have... why

[forest gate]

@weary cosmos theyre different games lol.

[austere yoke]

@weary cosmos cause the Chinese are more advance

[kind drift]

@weary cosmos Chinese version differs from global version , they have donors , global doesn't , so there will be generally a lot of difference , and global version devs are trying their best to solve the problems...

[granite nacelle]

Lies^

[kind drift]

Please have some patience until we get a fix!

[austere yoke]

"Trying there best" patience

[granite nacelle]

The dev team is Has been working on hackers since day 1

And still hasn’t done anything

[austere yoke]

It's all about the $$$ @granite nacelle

[granite nacelle]

I just got done playing a Shotgun arcade match and I got killed by an M4 wtf???!!

[austere yoke]

Now move to a diff chat to chat this is support

[weary cosmos]

wow

[austere yoke]

@granite nacelle yeah just report it. Nothing will happen tho. Just try to ignore them

[granite nacelle]

They don’t care about your problems unless you pay them @weary cosmos

[weary cosmos]

Tencent hide this settings

[kind drift]

@weary cosmos if u find any bugs report in game to let the pubg team know

[granite nacelle]

No help

[kind drift]

@granite nacelle if you've completed your queries move to different chat , don't tell others like that please 🙂

[granite nacelle]

Your like The Sarah Huckabee Sanders of PUBG discord @kind drift

[kind drift]

Move to #chat , this channel is restricted for support only , thankyou🙂

[granite nacelle]

Ok well I just played a shotgun match and does to a M4 need help

Died*

[kind drift]

When did that happen? Are you sure it's shot gun match ? Any screenshots?

[tardy brook]

@granite nacelle it's a known spawn bug

M4, Scar L, Uzi, UMP sometimes spawn in shotguns arcade

[granite nacelle]

@tardy brook wow that’s terrible!

[hybrid spruce]

Can anyone help me? @everyone

[kind drift]

@hybrid spruce yes?

[tardy brook]

That tag doesn't work, also what's your issue @hybrid spruce

[hybrid spruce]

Ok so can anyone help me? @everyone

Iam new here

[tardy brook]

Help with what

[kind drift]

@hybrid spruce stop tagging everyone , it doesn't work , and we can't help if you doesn't tell your problem

[hybrid spruce]

Omg is there anyone on i really need help 😔

[tardy brook]

Lol troll

[hybrid spruce]

Ok @tardy brook i see you now

[kind drift]

@hybrid spruce you're spamming the word again and again , don't do it

[tardy brook]

@hybrid spruce what's your query

[hybrid spruce]

Any help

[tardy brook]

yeah that seems to be an issue

Try using a different browser

[lime juniper]

@kind drift?

[kind drift]

@lime juniper solved... Nvm

[austere yoke]

Omfg

[tardy brook]

Not gonna lie I laughed

[austere yoke]

@tardy brook really?

[tardy brook]

I knew it was a troll but yeah

[kind drift]

#chat guys 😒

[austere yoke]

Some1 trying to be a mod i see you @kind drift

[kind drift]

Come to general chat I'll say u...

[weary cosmos]

0.8.1.9350 update is released

[umbral breach]

Is the pixels issue got fixed?

[kind drift]

See #news for patched items , and test if it's solved

[umbral breach]

This bug pan

No fix for this

@kind drift when will the mentioned patch gonna come?

[night cloak]

You can report the issue to pubgm official mail

[umbral breach]

@night cloak u know that i reported

[kind drift]

@umbral breach it's being deployed today as per the news in #news

[night cloak]

So please wait they already fixed some issues they will also fix that soon

[umbral breach]

@night cloak there's no update as mentioned in news

[wooden echo]

Tell me why my PUBG is saying this

[night cloak]

Yea they are working slowly slowly they 2ill also fix that

[kind drift]

@wooden echo try switching network between wifi and mobile data

[umbral breach]

Bcoz it has gone bouge

[wooden echo]

@kind drift K I will try

[kind drift]

Ok

[night cloak]

Is the patch out yet ?

[umbral breach]

@night cloak nope

[night cloak]

Ok

[wooden echo]

What if the error I am seeing is coming becoz they are working on the patch

?

[kind drift]

Then u should wait for a patch...

[night cloak]

@night cloak patch is out see what is available in #news

I haven't gotten it yet @night cloak

And Ik it's coming today

Open your game is there any checking for updates information

It should be available for everyone

[umbral breach]

@night cloak that's hasn't rolled out yet its on the paper

[night cloak]

Yea true so we should wait for it

[umbral breach]

Thats what we r doing for over a week

[night cloak]

It will be coming at any moment

Thanks for your patience to be honest 🙏

[umbral breach]

@night cloak but that news didn't included my patch😭😭

[night cloak]

They will work on it soon as this patch was needed at the moment

[umbral breach]

Partiality

[silk prism]

did they patch the update?

[night cloak]

IT will be coming at any moment @silk prism🙏

[weary cosmos]

@silk prism Korea version is released.(15mb)

[night cloak]

Game keeps dropping, anyone having issues?

[real sapphire]

Yo how can i get the content creators role?

[night cloak]

@real sapphire read #481198147478224896 7.2 please ,thank you

[paper shore]

When will the patch come

[real sapphire]

Thanks @night cloak

[night cloak]

@paper shore it will be coming at any moment

[velvet beacon]

I cant change my name

I have a rename card

And there is no use button

Even when i go to profile i cant change my name

[night cloak]

How to become authorised for creating room

[mighty summit]

@velvet beacon wait for incoming patch it will fix that

[velvet beacon]

@mighty summit ok

[mighty summit]

@night cloak you can buy room card at clan shop or obtain it via royale pass

[open spear]

When someone fires QBZ it sounds like akm to others

Is it a bug or something?

[night cloak]

It seems like a bug please report that using in game report button or send an email to
[e-mail]
@open spear

No, I want to get authorised... How to do that... I want to host tournament...

You mean you want to share tourney details in the server ?

@night cloak

[mighty summit]

@night cloak creating room is the root of hosting tournament. Therefore you need room cards, if you already have those and already prepared for the tournament, you can contact admin to get your tournament details posted here

[frigid rune]

I just received an update and it's not allowing me to play with my friends?

[forest gate]

@frigid rune they have to update that’s all.

[frigid rune]

They have and I still can't play with anyone

[night cloak]

Everytime I try to play sanhok.

[forest gate]

well i don’t even have the update yet... lol.

[night cloak]

@frigid rune Was it a 20mb patch ?

[frigid rune]

@night cloak yes

[night cloak]

O then they need to get it too

[frigid rune]

They did though,

[night cloak]

I don't have the update yet ;_;

🤔

[frigid rune]

Still says we are on different versions

[night cloak]

😤👌

[forest gate]

are you sure they did

[night cloak]

;_;

[frigid rune]

Yes cause I'm legit chatting to them 😂

[lilac moss]

If it doesn't work repair the game Raven.

[night cloak]

Ask them for a screenshot while in a match

There's game version at bottom left

Match it with yours

It has to be the exact same

[forest gate]

😂 well guess no one is playing together for 1-2 days

stupid devs

[night cloak]

Mine is 0.8.0.9348

;_;

[forest gate]

@night cloak players got the other update at different times too so...

[weary cosmos]

@night cloak Korea version update is released. version is 0.8.1.9350.

[night cloak]

@weary cosmos oh.

Well I'll have to wait now

Guys game is lagging after sanhok update... any suggestions or solutions required

@night cloak devs are working on optimization services please have some patient

[lapis loom]

I am unable to get the 20 mb patch in the game somone help me out

[merry sandal]

All we can do is wait for it to come on our devices. Everyone will get it eventually today.

[bronze mulch]

Does anyone else notice that the uzi on first person has no reload sound?
When you use hold and release shooting option for Sniper and Shotgun, the left shoot button is not translated into English, but instead the language on it is Chinese

Those are the only things I noticed when 0.8.0 Global Version was released

[fervent marten]

im stock at loading again

[night cloak]

@bronze mulch Yes i thought the uzi bug was for me only

And QBZ and AUG sound like AKM when fired by teammates or enemies

Sawed off too

[fervent marten]

im stock up here after update

[jovial badge]

I my error code -1 was fixed but i was trying to download Miramar and it have stopped giving me connection problem at about 71%, is it just a internet stability problem?

[vocal pewter]

How to take part in the devs vs players?

;-;

[naive sentinel]

update havent rolled out on emu yet?

[winter kraken]

There is no update for e but my friends already downloaded 🤔

Now I can't play with them🤔

[naive sentinel]

yea its out on phone

but not on emu i think

[winter kraken]

There is no update in my device🤔

[naive sentinel]

I have a emu update

[austere yoke]

@winter kraken give it some time you'll get it

[winter kraken]

Oh okay Thanks!

[fervent marten]

ios stock up in loadng after update

can someone help me???

[waxen shard]

is there a update

[tame bane]

yes it is

and i don't have it

my friend has it tho

what the hell

same client

[night cloak]

@jovial badge -1 error is fixed?

[jovial badge]

Yes

Just two steps

[night cloak]

In new patch?

[valid zinc]

Can't play with my team ! Where is update ?

[austere yoke]

@tame bane give it some time you'll get it

[jovial badge]

Clear data
Open it on moble dta

Mobile*

[night cloak]

ohh for ios?

[icy carbon]

Is anyone else’s red dot on Scar still have the old one version?

[jovial badge]

For ios see the pinned messege

I am using Android

[night cloak]

Actually Ifunbox doesnt have english version of pubgm

Patch is rolling out slowly please wait for your turn guys

Wtf is this now??

@night cloak seems like your friend didn't updated to latest version ,tell him to update it then you will be able to play with him

[prime marlin]

Same issue ^

He says he's also 0.8.0 ver but we can't invite each other

[night cloak]

New patch

[jovial badge]

@prime marlin wait until the patch get to everyone

[night cloak]

@night cloak no I try to sent requests to 5-6 guys but it did not work

Maybe you got the patch ?

So all of them didn't updated their game yet

And others didnt

[smoky pebble]

Same prb is happening with me but every time open the game there is no update is showing

[calm pagoda]

@smoky pebble wait till you receive the patch. I'm waiting for it too

[night cloak]

Strange let's see how many players have the same issue

[valid zinc]

@night cloak

No patch mkc

[night cloak]

Some kind different sounds.. suddenly.. listen and game became chopy

Me and my friend already complete the update

[prime laurel]

Lmao, I didn't get the patch either.

[valid zinc]

I do not get the update yet

Where is the patch update ?

[prime laurel]

It is rollin out slowly.

[valid zinc]

👌

LOL moderator are too lazy 😂 can't reply

[prime laurel]

The PUBG Dev. Team is so irresponsible.

[night cloak]

It's rolling out slowly please wait for your turn and have some patient

Patience*

[prime laurel]

lol

[prime marlin]

Have patient, it's a sign... They will drop crates in Erangel Hospital

[half sandal]

is there a way for me to change the sensitivity of 6x?

[calm pagoda]

@prime marlin 😂😂

[wraith terrace]

Hello, how do I get access to the "videos channel?

I just started streaming and producing content

[gentle smelt]

Hello, I m unabke to make team with my friends, bcs they received bew 15mb (9350) update but i dont why

Unable*

[night cloak]

What is the reason for the ingame update of 20 mb? This makes me so upset right now! My friend on iOS has it already!

The reason for the delay I mean.

[gentle smelt]

What?

[night cloak]

I'm on android and didn't get the 20 mb ingame update yet. But my friend what plays on iOS did get it.

[gentle smelt]

But why this happened

They should release update at same time

[violet arch]

I’m on IOS,but I didn’t get 20mb update?help

[gentle smelt]

For everyone

[night cloak]

That's what I'm sayin!

[gentle smelt]

Me on android

[jovial badge]

I am on Android and i got it but my brother didn't

[open oracle]

I'm on Android and get only 15mb update...

@fiery knot no microwave is not a problem,

Then real problem is th new update 😑

[fiery knot]

Here is a screenshot of my speed test results

2 ms ping, 1 ms jitter and no loss

[tender forge]

I got a 15MB update now... But my friends using redmi note 4 haven't get it. I can't invite them to match..becausee it showing we are using different versions

[fiery knot]

Guys,I just wanna know about my ping going up to 800 ms on a stable wifi connection. I usually get 40-60, but after the update, I'm starting to get 100 in the start and the ping sometimes jumps to 200 or 300 or more. I tried playing fortnite, but it was a stable 50-100. P.S- My WiFi router is near to the microwave. Do you think that can affect my gaming?

If anyone could help me about this issue

[open oracle]

@fiery knot wait for the patch to fix the new bugs,which came with the 0.8

[brave wave]

Neither did I get the update but my friends got it

[gentle smelt]

Same here, may be bcs they dont want to rush servers.

@fiery knot God knows

I can play, with 2G jio internet, 😂

With 80 to 200 ms ping

[fiery knot]

Guys what is this?

[waxen shard]

guys is there an update?

[fiery knot]

It's after the patch update

[gentle smelt]

@waxen shard yup

Lolz

[waxen shard]

damn

im the only one of my friends that have the update all of them dont have it yet ;C

[gentle smelt]

@fiery knot You should restart you device if it does not help then try to repair the game

[fiery knot]

A'righty

[gentle smelt]

@waxen shard in my case its different my friends got it but i dont

[waxen shard]

rip MSRana

[proud plank]

@gentle smelt same

[night cloak]

I got a kill 341m away in arcade but it still didn't count in Royale Pass missions ? I checked it with enemies ahead too

[gentle smelt]

@waxen shard 😰

[waxen shard]

i just deleted pubgm 😄

[proud plank]

Is it possible that it’s rolling out slower for certain regions?

[gentle smelt]

@night cloak most of mission in royale pass can be completed in classic

[night cloak]

@gentle smeltIt didn't mention arcade or classic

[gentle smelt]

@proud plank nah, me and my friends are from same town

[night cloak]

If it's to be done in classic then it's mentioned

[proud plank]

:/

[gentle smelt]

@night cloak then its classic,

[proud plank]

I wanna play with my aussie friends, they updated and i’m here still killing pubg app

[night cloak]

Nice 15MBupdate in game...shit fix bugs

[proud plank]

That looks good

[gentle smelt]

@proud plank if you friends are nearby then you shareit and enjoy

[proud plank]

It feels like you are in the matrix

@gentle smelt I’m living across the ocean to them

:/

[remote summit]

Please fix pocophone f1 notch issue. It's ripped. We can't access friendliest.

[gentle smelt]

Just got it

Check ur game also

[proud plank]

@gentle smelt lucky you

I still haven’t received it

[gentle smelt]

Haha

Ok

[royal plume]

Boi they gonna fix them bugs this year or what?

[remote summit]

Just receive patch update. I was thing poco notch issue fixed with the patch. But I'm wrong. It still there

[cedar galleon]

any new about the patch?

[queen cairn]

İ cant play with my friend

how will this improve

[proud plank]

@queen cairn patch is coming

For both of us

[night cloak]

Are you on android ski?

[proud plank]

Ios

[queen cairn]

@proud plank when bro

[proud plank]

@queen cairn no idea mite

[queen cairn]

Okey thank you bro

[night cloak]

Ok

[dapper escarp]

pls hekp

help

[wispy mulch]

Uhhh

Why can’t I play with my friend while I’m 0.8.0
So as him

[dapper escarp]

pls help

[fiery knot]

@wispy mulch maybe he hasn't received the patch update yet

[wispy mulch]

We are both 0.8.0

[fiery knot]

Bro

[dapper escarp]

pls hellppppp

[fiery knot]

Check announcement

[wispy mulch]

Welp
He just said he updates already

[slate forge]

I need help

[calm pagoda]

@dapper escarp it's a bug in play store!
Install XAPK for pubg mobile from apk pure

[dapper escarp]

oooof

@calm pagodawill i get regular updates still

[slate forge]

I am lvl 13 in free Elite pass if I buy a Royal Elite pass will I get to lvl 13 in royal Elite pass directly? Or will I start from 1 again? @modern gale

[calm pagoda]

@dapper escarp yes

[night cloak]

@slate forge 13 in elite

[dapper escarp]

okie

[night cloak]

Your rp resets with a new season

[calm pagoda]

Still waiting for the 15 MB patch update...

[dapper escarp]

@calm pagoda will i able to login

?

[night cloak]

There is a new update my friends has got it ..It was of 15 mb I am not getting the update nor I can play with them

[calm pagoda]

@dapper escarp yes you can play it normally

[dapper escarp]

okie

thx

[fallow raptor]

I didn't receive the patch

[vital sluice]

It will soon be available to everyone
The 15/20mb update

[calm pagoda]

@night cloak it is coming slowly so you have to wait. I have same problem

[night cloak]

We played in the morning

[vital sluice]

#news

[calm pagoda]

@dapper escarp you're welcome!

[slate forge]

@vital sluiceI am lvl 13 in free Elite pass if I buy a Royal Elite pass will I get to lvl 13 in royal Elite pass directly? Or will I start from 1 again?

Can you help me please..

[vital sluice]

@slate forge directly elite to lvl 13

[night cloak]

That's ridiculous that they just don't get it out for all at the same time!

[slate forge]

K I'm going to buy it now

Thank to help

[vital sluice]

U can collect rewards upto your current level
Yw

[wispy mulch]

When will the update out?

[calm pagoda]

@wispy mulch we have to wait. It is coming slowly as they said

[vital sluice]

It's slowly rolling out everywhere, let's patiently wait 😃

[wispy mulch]

Ok

Can’t play with my friends for now

[calm pagoda]

Me too

[vital sluice]

Sadly yeah :/

But hey,they fixed few things 😃

Worth the wait.

[calm pagoda]

@vital sluice 👌👌

[delicate blade]

rofl excuse me

he has the update

and so do i

[calm pagoda]

@delicate blade no

[vital sluice]

@delicate blade they can you both confirm that you got the #news update

[devout kiln]

My friend didn't get the update

[delicate blade]

rofl just because of that it isn’t compatible

rofl

[vital sluice]

It's slowly rolling out everywhere, let's patiently wait smiley @devout kiln

[devout kiln]

But I did

[delicate blade]

i didn’t expect that to affect it

well ty

in game update tbh

[vital sluice]

Yeap

[delicate blade]

would be better cuz it doesn’t affect it

[hearty oasis]

I didn't get the update, where as everyone on my list got it. Why so ?

[delicate blade]

or my compatibility with other players

[vital sluice]

It's slowly rolling out everywhere, let's patiently wait 😃

@hearty oasis ^

[hearty oasis]

@vital sluice yes but this is bad

[vital sluice]

Sadly yeah :/
But hey,they fixed few things 😀

Worth the wait. @hearty oasis

[hearty oasis]

I see that, @vital sluice let's wait

[slate forge]

Will I get all these as soon as I upgrade my Elite pass?

[vital sluice]

@slate forge Yes

[calm pulsar]

I have screenshots with cheaters where to send?

[night cloak]

@calm pulsar here

[storm flume]

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to [e-mail].

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

[night cloak]

@calm pulsar Don't waste your time

[native cargo]

I’m back from a long school lecture. Time to resume.

[vital sluice]

Also check #481198147478224896 on how you can report players in-game

[noble robin]

Faq 5.1

[native cargo]

@calm pulsar Email the report to Tencent’s PUBG email from #481198147478224896

Before lodging a report, you need video evidence or something to prove he was cheating during the match.

[night cloak]

Send it to
@calm pulsar
[e-mail]

They will review it and take action

How long you are typing @lime juniper

👀

[lime juniper]

Hello!

Please remember that when other staff members are working on a case, let them handle it and do not interrupt. @vital sluice is currently trying to provide helpful and accurate information to fellow community members. It has nothing to do with the fact you are trying to help, as this is greatly appreciated; however, when several people are doing it at the same time, it may cause confusion for all parties involved, which is something we would like to avoid.

Thank you for understanding.

[night cloak]

Ok ,i will not interrupt when staff member is helping !

[broken wagon]

Hi there, is this official support of PUBGM?

[native cargo]

@broken wagon PUBGM Support so you could consider it as official but instead of devs helping out. It’s people from the community.

[storm flume]

This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:

[native cargo]

@slate forge Please leave unrelated discussions from support. Thank you

[slate forge]

Will I still get Free Elite pass rewards??

Even when I'm in royal Elite pass?

[native cargo]

Yes. Perhaps? 👻

[slate forge]

Ok thanks to help bye

[grave pond]

Is emu update first?

[karmic pumice]

why im not getting that 20mb update on mobile ?

[native cargo]

@grave pond Emu update will be last mostly.

[karmic pumice]

@grave pond same here emu updated

[native cargo]

@karmic pumice It takes a while to reach on all regions.

[grave pond]

Ok thx

[native cargo]

It’s still not here for most of them since it is being sent to each region slowly.

[karmic pumice]

@native cargo ok got it. thanks

[native cargo]

You’re welcome

[mighty summit]

If I connect to a vpn will it help me get the small patch earlier? Honestly I'm tired of hoping and waiting for this game

[native cargo]

@mighty summit I doubt but you could try if you are too hyped for the update.

[broken wagon]

My account got banned for 10 years, can i know the reason behind it, my ign is ShehzadAhmed, i am playing this game from s1, and i never cheated but today i saw a message you have been banned for 3650 days

[mighty summit]

I'm not hyped, I'm pissed xd

[native cargo]

@broken wagon Read #481198147478224896 for Tencent’s email.

@mighty summit I understand but the update is just a small patch so it should not matter much, 0.8 is what everyone asked for. So I’m sure just a little patience for a small patch should be possible?

If you can wait for 0.8, I’m sure you can wait for a small patch as well. 👻

[prime marlin]

I'd be surprised if this game would still be up 10 years from now

[paper island]

When update is out

[acoustic basin]

I got the update

But my friend hasn't got it yet

Same phone n everything

Why??

[native cargo]

@prime marlin They have plans to keep the game lifespan duration ongoing.

@acoustic basin It takes a while to reach on all regions.

[paper island]

Update is out?

[signal turtle]

@acoustic basin mee too

[acoustic basin]

15mb patch

[broken wagon]

Is there any way to get my account back? Even my kd is just 1.66, how can i be cheating?

[mighty summit]

@native cargo sorry for being like a jerk but I have waited since the last 5 days for this kind of patch to be arrived. I'm registering to a small team but I can't continue because I can't change my IGN

[native cargo]

@paper island It is out but only for some regions at the moment.

@broken wagon Refer to #481198147478224896 for Tencent Email.

@mighty summit Just be patient 👻

[broken wagon]

Ok thank you

[balmy silo]

When will the update out????

[native cargo]

@balmy silo It will take a while no estimate since it’s being rolled to each region slowly.

[hot coral]

Hello

[balmy silo]

@native cargo thanks

[hasty sierra]

@calm smelt I have the same problem with chinese letters missions 😢
What are they?
@sudden egret I had the same problem with ping last night, in my case was 1200~ms
@lone loom I have the same problem but sometimes, there is a thing called a lag switch, and it's sad that people actually use it.

[native cargo]

You’re welcome 👻

[hot coral]

Is there a developer of the game here?

[native cargo]

I assume yes but you shouldn’t tag them unless you’re asking for action to be taken on you?

[hasty ice]

when the update is coming on emulator

[hot coral]

Ok

[native cargo]

@hasty ice Expect it a little late since it will probably roll out to all regions for Mobile first.

[hot coral]

Is to report something

[hasty ice]

@native cargo thanks

[vital sluice]

@austere flame can we stay on topic here ?
Thank you .

[native cargo]

You’re welcome

[austere flame]

Ahh ok 😅

[sudden egret]

@hasty sierra okay buddy..

[fallow raptor]

My friends got the update but i still didnt got the update

[night cloak]

@fallow raptor it's slowly rolling out for everyone it will be available for you soon

[fallow raptor]

Ok.. Ty

[night cloak]

Your welcome :)

[chilly stump]

For Sone reason I can't open pubg

[drowsy arrow]

Where is patch update??

My friends got it I still didn't

[calm pagoda]

@drowsy arrow it is coming slowly so you have to wait

@chilly stump send a screenshot

[random osprey]

what the hell is this my friends got the update and I didn't

I just bought the royal pass

[drowsy arrow]

@random osprey same here

[random osprey]

elite

[chilly stump]

I'm streaming I can show on stream

[random osprey]

and I'm regretting it

straight away

I can't play with them

[calm pagoda]

@random osprey i didn't get it too but we should get it after sometime

[night cloak]

@drowsy arrow everyone will get it soon it is not available for all at the same time , please have some patient

[drowsy arrow]

I am using S9+ and I am yet to get it.

[chilly stump]

eazy06 @calm pagoda

[random osprey]

you guys roll out the all together or don't do it at all

[chilly stump]

twitch

[random osprey]

this is some bs

[native cargo]

@chilly stump Device?

[chilly stump]

whn your in chat me

[calm pagoda]

@chilly stump ok i will see

[drowsy arrow]

@night cloak I know just wanted to know if it was a error or not

[chilly stump]

honor view 10

[random osprey]

we play together only for an hour or so together

this is messed up

[drowsy arrow]

Thanks for clearing it up

[native cargo]

I will send you a DM to review some possibilities to getting it fixed

[random osprey]

also the app is crashed as soon as I launch it

what the hell

what are you guys doing with all the money from the royalepass

this is messeeddd up

[native cargo]

@random osprey The update is rolled out to each region slowly to prevent server overload causing lag.

[night cloak]

@native cargo kindly , please check your dm

[random osprey]

my friends are I are from the same region

they got it I haven't

@native cargo

[gritty igloo]

@random osprey device i think

[calm pagoda]

@chilly stump i cannot see the stream because my internet is slow

[grave pond]

Why i play miramar like force close

Any solution?

[young anchor]

Is there a new update ?

[random osprey]

if you're. not from the support group shut the hell up @gritty igloo

[native cargo]

@random osprey Well, it’s not only the region that is the matter. It’s the area and device that plays a part as well.

[gritty igloo]

@random osprey trying to be helpful stop being so butthurt for a secl mao

[native cargo]

A update that is not compatible yet for your device will not be out for a while until it is compatible.

That is one of the factors

[quartz coral]

I wanted to play with my teammate,but it says he has a different version of game,altough both of us updated the latest IGN update... what should i do? Lmao

[grave pond]

Dude

[gritty igloo]

@quartz coral i think its the patch

[calm pagoda]

@quartz coral wait till you get the patch update

[quartz coral]

ohm... ty

[chilly stump]

@calm pagoda I try rest mobem

[grave pond]

Why i play miramar likes force close its like force close if i play map miramar

[gritty igloo]

then dont play miramar

[calm pagoda]

@chilly stump is it an error or it just don't open?

[grave pond]

Noo my friends like in map miramar

[native cargo]

@quartz coral If you are updated but if you can’t play together it’s because the entire server is not updated yet.

Only the update will be out for some slowly.

[gritty igloo]

?

[quartz coral]

Okay,ty

[native cargo]

@grave pond DM for available possibilities to get your problem resolved.

[grave pond]

@native cargo ok thx

[night cloak]

I did not get the patch

Help

[storm linden]

Has the patch for id card correction been sent?

[calm pagoda]

@night cloak it is coming out slowly so you'll have to wait

[drowsy arrow]

Is it out for S9+

[native cargo]

@storm linden It is out but not for all regions yet. 👻

[drowsy arrow]

All my friends got it

I haven't yet

[night cloak]

But eveybody eles got it

[calm pagoda]

@night cloak i didn't get it too

[native cargo]

@night cloak It will be in your region soon. Just be patient as the rollout is still ongoing for all regions which should take a while

[gritty igloo]

heard of a thing called patience?

[warm harbor]

Is it available for Canada ?

[drowsy arrow]

People who are living near to me got it

[native cargo]

@drowsy arrow Wait for the update to be rolled out for all. For now it’s available in some regions and devices from what I know.

[night cloak]

All my friends in same region i and my brother play together and he get it

[gritty igloo]

its a glitch most likely

[drowsy arrow]

I guess I am waiting for it

[native cargo]

@warm harbor If you do not receive the update yet, please wait. It is still being rolled out for all.

[chilly stump]

still can't @calm pagoda

[cloud pumice]

All of my friends got the update but I didn't

[storm linden]

Do we have to download the update from playstore or is it an in game update?

[calm pagoda]

@chilly stump send me a screenshot. It will be easier to solve your problem

[native cargo]

@cloud pumice The update is being rolled out for all slowly.

[cloud pumice]

Hope

[calm pagoda]

@storm linden in game update (15MB)

[night cloak]

But why they get it when we are in same house and using same network

[warm harbor]

Not the same phone probably

[storm linden]

I know that is it it ingame or do i have to check the playstore for that

[warm harbor]

InGame

[storm linden]

Kk

[native cargo]

@night cloak Different devices plays a small part for the update process.

[calm pagoda]

@night cloak that problem happened to me too. What device do u have?

[young kestrel]

I can't cross play

[night cloak]

Oppo a37 indian

[native cargo]

Please refrain from flooding the chat if possible as some people who are trying to help require to see the chatlog, thank you

[hexed meteor]

My rename card disappeared from my inventory

[gritty igloo]

@native cargo Why are u doing the staff's job?

[young kestrel]

I can't cross play with iOS users

[rich wolf]

The game update was only 15 MB and after the update it started lagging again .... From past 2 days the lag had stopped for me
I am using oneplus 5
Graphic HDR
Frame rate HIGH, REALISTIC

[gritty igloo]

@rich wolf Its unoptimized

[native cargo]

@gritty igloo I am someone’s mod assistant.

[young kestrel]

I m using pock

Poco

[calm pagoda]

@rich wolf just lower the graphics

[native cargo]

No information will be revealed as to who it is, sorry

[young kestrel]

I can't cross play with my iOS friends

[native cargo]

@young kestrel The update is not out for iOS yet in most regions.

[ionic vector]

There is a issue of view distance on sanhok btw

[young kestrel]

I m using poco (android)

Ohkk

[native cargo]

@ionic vector Report issues using the in-game customer care chat button.

[rich wolf]

@calm pagoda I don't want to ... Y would I want to play in low graphics??

[native cargo]

If it’s related to the game rendering.

[copper valve]

I didn't get the update yet of 15 mb

[native cargo]

@rich wolf I am using an iPhone 8 Plus and I play this in low graphics because stability matters more than aesthetics.

[calm pagoda]

@rich wolf don't lower them too much. Just stop when u don't see any lag

[rich wolf]

@gritty igloowhat do you mean?

[native cargo]

Most people would want graphics over framerate, but a good framerate is all you need which the sacrifice is through lowering your current graphics.

[calm pagoda]

@copper valve you'll have to wait because it is coming out slowly

[leaden owl]

hey guys i have problem playing with some of my friends who are using android, it says they have a different version of the game and they don't receive any update, however i just played with my other friend she's using a galaxy s8 and it works perfectly, anyone can solve this?

[gritty igloo]

@leaden owl Its the patch

[calm pagoda]

@leaden owl you'll have to wait because the patch update is coming out slowly

[leaden owl]

so not anyone get the update?

[native cargo]

Only some regions.

[gritty igloo]

some did some didnt

[leaden owl]

ohhh okay

[calm pagoda]

@leaden owl i didn't get it yet and i'm waiting

[radiant stream]

Hello

[leaden owl]

thanks guys

[rich wolf]

@native cargo that's up to you ... I like to play with good graphics.. I tried lowering the graphics too but I get network fluctuations ... I doubt it's graphic issue ... And I am 100% sure it's not my network issue

[leaden owl]

however my friends who are playing on ios all got the update

[calm pagoda]

@leaden owl you're welcome

[native cargo]

@rich wolf Network fluctuations is not related to graphics.

[jagged dragon]

Please help

[native cargo]

It’s related to network ping.

[radiant stream]

So that PUBGM vs. Devs event, how do we join when it goes live and can I play on emulator?

[native cargo]

@jagged dragon Reopen the game?

[jagged dragon]

Not working

[native cargo]

Will changing the graphics to Smooth resolve that issue?

[jagged dragon]

No

[radiant stream]

Try repairing

[native cargo]

If it does then try changing to Balanced back.

[radiant stream]

Or clearing cache

[jagged dragon]

Done

[native cargo]

Have you tried reinstalling?

[cloud pumice]

Is gfx link to the game reason for no update? @native cargo

[jagged dragon]

This problem is only with one plus 6 device

[mossy pendant]

Hey can u help me ? I cant update my PUBG and i cant team up cause i have a different version with my mate

[native cargo]

@cloud pumice I don’t seem to understand what you are trying to explain?

[rich wolf]

@native cargo are u asking me to reinstall??

[jagged dragon]

I've reinstalled it two times

[native cargo]

No no, @jagged dragon

[jagged dragon]

I'm facing it for 1week

[cloud pumice]

If I am using gfx , is that the reason I didn't get any update?

[calm pagoda]

@jagged dragon Have you tried to press the repair button when loading the game?

[noble robin]

@mossy pendant can you please be brief ? You dont see the update in appstore or playstore ?

[radiant stream]

@jagged dragon have you tried repairing or resetting cache?

[jagged dragon]

Yes

[calm pagoda]

@cloud pumice no

[native cargo]

@cloud pumice Using GFX does not affect the update process.

[jagged dragon]

I've tried

[rich wolf]

@jagged dragonare you In fpp?

[native cargo]

It’s being rolled out to regions slowly

[mossy pendant]

I didnt see the update in playstore @noble robin