#questions

1 messages · Page 170 of 1

tidal warren
#

Oh well then, either way doesn’t work.

vivid canopy
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Why can’t I adjust the 3x/6x scopes in sensitivity

gloomy plinth
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@vivid canopybug

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fixed soon

vivid canopy
#

Will I be able to adjust it separately like in the Chinese version

gloomy plinth
#

@vivid canopyafter patch

vivid canopy
#

Noice

scarlet kiln
#

Shouldn’t the base.pak in pubgmobile for iOS be around 1.4GB-1.5GB and not 1.8GB? Since the maps are not included.

night cloak
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@mystic pollen

wet stream
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@gloomy plinth there is no prompt to dl i already have all maps downloaded

gloomy plinth
#

so whats ur problem

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screenshot it

old frost
#

Why can't I mute annoying teammates I can't mute any team mates anymore after muting them i can still hear them

flint garnet
#

@scarlet kiln it’s actually 1.99GB for me

scarlet kiln
#

@flint garnet before downloading maps?

flint garnet
#

Yes

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@old frost have you tried repairing?

sage nexus
#

Rank Influenci in Searching games ?

old frost
#

Yep

flint garnet
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@sage nexus what do you mean?

sage nexus
#

I am 3 crown and I can not find matches, I logged in with a new account and as matches are instantaneous

flint garnet
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@sage nexus you get matched with players who have similar rank. It’s instant on your new account because there are mostly bots in the first games/low tiers.

old frost
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@sage nexus because u get all the bots on your new account

sage nexus
#

what are you doing now? stop playing for not having players

serene niche
#

because in the new update there is not sensitivity of the sight 3x and 6x.

flint garnet
#

@sage nexus it usually takes not longer than 30 seconds for me to start a match (squad/conqueror)

old frost
#

@sage nexus what server yo play

sage nexus
#

SA

old frost
#

For me to play a squad match its always instant never passes 2 seconds

flint garnet
#

It depends on the tier ofc. The higher the tier the longer the wait times.

sage nexus
#

no sense, I'm playing with my friend, diamond v, and we find matches. Bronze + Diamond find match, Crown + Diamond does not find: * (

old frost
#

@sage nexus switch to Europe u will get insta

sage nexus
#

but I did not want to start a new rank, I'm from Brazil, 200 ms is very orrivel

old frost
#

Tier does count and does not count in a sense

sage nexus
#

I spent money on this game for nothing, I will not be able to play anymore.

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I am crown 3, to play in Europe?

old frost
#

I sometimes play NA server and my ping never more than 120

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And it's easy kills even against real players because in America they always struggle to find real people

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When I play my server ping never above 45 but dang the real players

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Pubg wen u gunna patch the millions a bugs tho

sage nexus
#

very sad, because 90% of the players are ruins

old frost
#

There's still bugs in game off 6month ago plus new ones since update

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Damn ur area sucks because no one plays there

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Good ping but no players

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And ur NA gets more ping then Europe players get playing NA

sage nexus
#

hmmm what do you recommend? to play NA?

old frost
#

I'm in UK and my NA ping is less

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Ur best trying NA

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For a match

sage nexus
#

I'll try, thank you

old frost
#

No worries if still have issues pm me

tall drum
#

Hi I wanted to know if first Person perspective retains while we are driving vehicle ,just like in PC or Xbox version of Pubg, in pubgm too.
I just wanted to if it will be implemented in near future or not.
It would be really great if we get FPP in vehicle

pearl oxide
#

hi all, if i delete my account and after 7 days the game deletes it automatically after that will it still be linked to my game center? @molten crown

scarlet kiln
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@tall drum maybe in the next update you get FPP driving

molten crown
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I don't think so. Pretty sure once it's fully deleted you start over @pearl oxide

pearl oxide
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thank you very much @molten crown, next question where is this delete account option? lol

next spoke
#

why can't i change my nickname?

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I have the item to change it

molten crown
#

You'd have to delink your game center completely. Haven't tried it for this app so not too sure if they will forget once the data is whipped or have basic info saved to use later.

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In Game nickname? you'd need a name card and have not used one previously in the period

next spoke
#

I even have two, and I've never used one before.

night cloak
#

@night cloak

hybrid spruce
#

Come. Get lit in vocals

pale cedar
#

every time i try to join a game on Miramar map , please help im not able to join any match there and lost more than 70 points cuz of this error

mighty summit
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5 days after update still no patch for rename card

wraith brook
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@mighty summit we can only wait

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@pale cedar this is another bug happening . Repair your game from top right corner of login screen then try

next spoke
#

🤔

tender zephyr
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Wheb is the patch gonna be released to fix crash

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?

elder berry
#

Game is still lagging, low choppy frames. When u sit in passenger seat in a vehicle, the view is vibrating too much and it is impossible to shoot while being in a moving vehicle.😑

night cloak
#

@elder berry lag fix will done soon ,devs are working on it ,have some patient !

elder berry
#

I hope so.pubgchickendinner

night cloak
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@tender zephyr it will be released soon!Don't have any specific time!

vocal minnow
#

A patch will be released soon which will fix all the issues you have been facing due to the update, just be patient and wait for an announcement by the devs.

next spoke
#

I just want to change my nickname...

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Am I supposed to install 0.7.0 version to do it?

tawny shoal
#

@molten crown

night cloak
#

It means get killed by the red zone

pallid moat
#

Already got killed by it and it didn't complete it

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@molten crown

night cloak
#

Wow that’s what I did and it gave me the points

pallid moat
#

In which mode?

night cloak
#

Classic

pallid moat
#

Yep my whole squad got killed by the red zone yesterday and the quest didn't get completed

molten crown
#

Sky Bomb or frag.

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ohz

pallid moat
#

Can we kill ourselves with the frag?

vocal minnow
#

@next spoke changing names are unavailable for a period of time.

sly heart
#

If it works, it’s still died by throwables

molten crown
#

you could. with a bad throw

sly heart
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^

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Or intentionally

pallid moat
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Will the quest be completed if we kill ourselves with the frag?

night cloak
#

Hey how does someone get the Diamond role

sly heart
#

No

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@pallid moat bomb in this situation is “Red Zone” basically

storm flumeBOT
#

The chicken dinners you receive in this Discord server represent your level in the server. This level is completely independent from the game and not based on your in-game rank.

Your level is defined by your server activity. Sending messages in this server will grant you between 15 and 25 experience points per minute. You will receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, use the !rank command in #481204134859505684.

The server has six different level roles, each with unique benefits, which will be granted once reached:

  • Level 30 (Silver): A Silver role.
  • Level 40 (Gold): A colored username.
  • Level 50 (Platinum): A colored username; ability to use external emojis.
  • Level 60 (Diamond): A colored username; ability to use external emojis; ability to react to messages.
  • Level 70 (Crown): A colored username; ability to use external emojis; ability to react to messages; ability to change server nickname.

Note: The ability to use external emojis and react to messages applies only to #chat.

vital sluice
#

@night cloak ^^

mighty summit
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Haha

night cloak
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What gives!? I used a flare gun outside the zone and didn’t get the bulletproof car.

worn echo
#

I found a little bug in a game

night cloak
#

Hello?

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Hello me

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Help me

worn echo
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What help you need??

worn pumice
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Can be 10 years for GFX TOOLS ?

arctic wing
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???

mighty summit
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If you guys want to change your ign but you can't because of the update, you might want to try downgrading to 0.7.5 again. Backing up 0.8.0 will save you time

wraith geyser
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Hey guys i am facing a issue on POCO F1 miui10 stable rom before last update my game was running very smoothly and aspect ratio of display was also good but after the latest global update of game my dispay notch is hiding my game behined it

slim orbit
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@mighty summit you can't do it

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An error message will pop up saying that "you can't connect an account to a lower version when it's already connected to a newer version"

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@wraith geyser the devs will fix it I believe

mighty summit
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@slim orbit well fk 😂 canceling my download

slim orbit
#

😂

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Lmao

mighty summit
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I want to change my ign so bad bruh

neon patio
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@pallid moat It's likely you died to the vehicle explosion and not the actual red zone.

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For the achievement you'll need to be killed and finished by the red zone.

vague void
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Can anyone tell me where’s the change ID option I can’t find it in this last update

haughty cypress
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Its a bug @vague void

night cloak
#

The overall rating system is extremely broken right now. My SSS victory was just erased and then some by a B loss due to a server error!

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Sooo

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I got -10 merit because my friend ran into my nade

bold ether
#

Why do i crash on 0.8 sanhok when i try to land at ruins btw my phone can run pubgm anyone knows how to fix this

night cloak
#

Winning matches raises your merit points

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What do I do I always have clean records on my videogames

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@night cloak thx man

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It is not fun to play the game when a single mistake or server error utterly deletes any progress you make. This is not Dark Souls!

scarlet kiln
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@night cloak No. You lost -10 merit because you let your friend die. Frag in duo/squad = Knock. No Team mate dies instantly of nades. You just simply let him die. Instead of reviving.

stiff snow
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@worthy sandal about the "fix 8x in Shotgun level please",IT'S THE ACARDE mode,the ONLY SHOTGUN level

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So the 8x like a rare trash in Shotgun level

haughty cypress
#

Well, smg attachments are littered around sniper training

cedar galleon
#

its monday now where is the new week rp mission?

worthy sandal
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And you find 556 rounds in bolt action sniper training

night cloak
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@scarlet kiln we were playing squads final 8 people and we were fighting there is this guy in a window I threw the nade the guy knocked me and my friend ran into the nade she abd the 2 guys spectating can confirm that for you

stiff snow
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@worthy sandal well it kinda like that but the 5.56 is like... almost can find anywhere and no ones wants to pick up,but the 8x is rare (i only found 8x 14 times in 300+ matches) so it's kinda spawn in the wrong place

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It's just my opinion

valid pollen
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hi , how i use my card change name ? i have 2 but i cant find [use] button .

ebon nacelle
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@valid pollen it's bugged right and not usable at the moment, it'll be fixed soon

muted sigil
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@valid pollen Same here😑

night cloak
#

Same here

gray escarp
#

Hey, can I make in app purchase from 2 different Google play account ? By mistake I funded some bucks in 1st and some in 2nd acc will pubg have any problems ?

night cloak
#

am I the only one who has more lag from the last update?

ebon nacelle
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@night cloak @muted sigil the rename card is bugged right now and not usable, it'll be fixed soon

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Only thing to do is wait for the patch

daring needle
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Even I HV the same problem

muted plank
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@neon patio

ebon nacelle
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@daring needle you have to wait for the patch

chilly latch
#

Why can't I change my name?

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It will not let me

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This is so annoying

haughty cypress
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Its a bug @chilly latch

chilly latch
#

Unfortunate

grand skiff
#

How to fix this error while downloading map

faint shadow
#

My headphones (wireless) sound gets muffled but only when my mike is on help
Am on an iOS device n headphones are JBL

fervent shadow
#

So when can expect the 3 and 6 scopes fix?

real urchin
#

cant open ma pubgm

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[black screeb]

daring needle
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When will it be patched

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@ebon nacelle

cyan rampart
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@faint shadow Bluetooth devices are known to have issues. Use it wired.

patent wren
#

Not working my voice chat in game

cyan rampart
#

@real urchin Restart the game. On the login screen click "Repair".

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@patent wren Restart your game. Happens sometimes.

faint shadow
#

@cyan rampart my headphones dont have a jack output
The sound is perfect when mike off issue only there when mike on

cyan rampart
#

There unfortunately is no known fix for this. Like I said earlier, bluetooth headsets are known to have issues.

faint shadow
#

@cyan rampart is a fix for it gonna come out ?

patent wren
#

@cyan rampart

glass sparrow
#

@patent wren dude.. u have set ur age tooooo low

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In google acc

patent wren
#

Ok thank you try do @glass sparrow

lusty tangle
#

Game is extremely laggy , when are the fixes coming?

night cloak
#

@lusty tangle it is coming seen please have some patient!

cyan rampart
night cloak
#

hello i can't create clan it's saying "Invalid content detected" 😦 helpp

ebon nacelle
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@night cloak spaces aren't allowed

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Delete the space and try it

night cloak
#

oh

oblique nacelle
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Hi

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Someone can help me pls

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Helloo

heady trail
#

?

oblique nacelle
#

I paid 10 $

#

It said purchased successfully

heady trail
#

oh boy try ask the moderator

oblique nacelle
#

But i get no UC

plain bone
#

Star Challenge result announced??

sly cedar
#

I have to change my name urgently but i am unable to? Why? Can you fix this ASAP?

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@sleek plinth

sleek plinth
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I’m trying to change my name aswel. But it seems to be removed this update👍 it will be back next update

sly cedar
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This is disappointing. Gotta change it urgently. Now have to wait for a month seriously?

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Even the 6x sensitivity glitch

opaque sorrel
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Cant email tencent @sleek plinth

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@tropic ravine

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Tried twice, wont go through

night cloak
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@opaque sorrel Try again later.

sudden egret
#

anybody up? for. my problem?

fluid ore
#

I just faced a problem. I was unable to cancel auto sprint so I went to settings to remove auto sprint and then it crashed and when I get back I press renter it crash again second time I came back I died meters away from zone how to solve the auto sprint problem

sudden egret
#

I usually play pubg mobile with handsfree connected via a jack.. I get no sound or mic problems. but when I use Bluetooth handset, adb while a match is going on, I switch on the mic into team.. suddenly whole game sound goes off.. cant hear anything unless I disconnect Bluetooth headset

ivory axle
#

How to report bug in discord ?

fluid ore
#

No one around?

crude rain
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@ivory axle mail to tencent

ivory axle
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Okey thank you

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@crude rain

crude rain
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😇

frail matrix
#

Hey I need a help

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Anyone?

rancid sand
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Cant use id card

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For name change

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Any fix

stray sail
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Its just me or everyone’s have a problem with sensitivity 3x & 6x scope?

austere yoke
#

@stray sail yup 6x an 3x

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Can't change the sensitivity

stray sail
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When it’s will be fixed?

austere yoke
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@stray sail idk

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@stray sail hopefully soon

pulsar torrent
#

Hey Please give me free gun skin in pubg

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I am very POOR

wraith brook
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@pulsar torrent don't post here anything like that . Go to #pubg-mobile or #chat

raven zealot
#

hlo

wraith brook
#

@raven zealot yes

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@raven zealot tell

raven zealot
#

@wraith brook how to download pubg in lumia

wraith brook
#

@raven zealot play store

raven zealot
#

i have microsoft store i n my phone i not have playstore

rough agate
#

helloo

wraith brook
#

@raven zealot so it should be available in your store

raven zealot
#

it is nt there

rough agate
#

I've been 3 lvl😂

haughty cypress
#

Screenshot what you see? @raven zealot

raven zealot
#

@haughty cypress it tells that pubg not found

haughty cypress
#

Huhmmm

rough agate
#

beautiful music😋

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turn on the music😥

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tşk🤗

silk hamlet
#

Is 6x bugged?

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I can’t shot proper with it

kind drift
#

Yes... Same as 3x , fixed soon

silk hamlet
#

Ok

quiet wharf
#

@half kayak i need help

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@half kayak tencent isn't replying me can uh please help

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@lime juniper please help

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@sleek plinth please help

lime juniper
#

What is the issue, @quiet wharf?

potent vortex
#

is it bug? Tried to dismantle time limited item.

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@lime juniper

lime juniper
#

Yes, @potent vortex. It is a known issue which should be corrected soon. For limited items, you are supposed to get BP.

potent vortex
#

ok thanks mate.

night cloak
#

How long is this suppose to take??

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Beacuse it's talking too long

potent vortex
#

@lime juniper Got one more bug report.

Everytime I start a match, The game itself kicks me to lobby and asks me to rejoin the match.
THATS RESTRICTING ME TO PLAY ARCADES.

night cloak
#

How long is it suppose to take can someone tell?

potent vortex
#

@night cloak just download data file and past it into android/obb

night cloak
#

@potent vortex can you send me link??

potent vortex
#

and locate and download obb

night cloak
#

Of obb

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Ok nvm let me searcg

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The ks

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@potent vortex What is it's name I cant find data file?

pulsar torrent
#

Bro after update PUBG is lagging a lot please help

potent vortex
#

lol search PUBG mobile

night cloak
#

That's it??

potent vortex
#

@pulsar torrent same. bro

#

@night cloak Cmon bru. U gotta search for PUBG mobile then open the page tap on dwnlod the data file. frm a popup page.

night cloak
#

I already have pubg

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But starting is taking to lonh

potent vortex
#

@night cloakI didn't said to downlpad pubg mobile apk I said u to download a seperate data file

night cloak
#

Send me link of data file

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I can't find it

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Ok let me check

spring void
#

Pubg lite says server is busy what should i d9

#

Do

next violet
#

@spring void where are you from

spring void
#

Pakistan it is available on play store

worn notch
#

Hello pubg team
My pubg username :- PrinceDevPD
I don't know why my account banned
for 10 years please bring back my pubg account i am nothing do violent like this
Is bug please resolve it

pearl owl
#

RiP ur account

#

Make new account i think u will need to wait till u get unbanned

worn notch
#

😂 bro please help

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I did not do anything

pearl owl
#

@worn notch check pinned messages

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There’s a solution

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@worn notch

drowsy arrow
pearl owl
#

How do i get merot?

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Merit*

drowsy arrow
#

@worn notch are you a hacker???

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I think they get 10 years not sure tho

worn notch
#

No

drowsy arrow
#

How u got 10 years ban??

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U use gfx

worn notch
#

I play game than i will go back to home page and than go again in pubg show your are banned 10 year

#

Please help me from anybody from the pubg

silk hamlet
#

Why doesn’t portable closet work during match? I saw beta it was working in match’s before

#

?

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@worn notch that’s becose ur hacker bro

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What’s ur rank

worn notch
#

@silk hamlet ace

silk hamlet
#

Welcome to rip club

worn notch
#

@silk hamlet no i am not a hacker

silk hamlet
#

☄️

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Ofcorse

worn notch
#

How ?? Back my account

silk hamlet
#

U can’t

worn notch
#

Why

silk hamlet
#

Apparently u can’t unban banned account

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That’s what they say i heard

worn notch
#

there's no way

silk hamlet
#

I’m not mod man ask custome support

worn notch
#

Okayfrag

kind drift
#

@worn notch you played a match , then your account was banned? Right?

worn notch
#

Yes

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@kind drift yes bro

kind drift
#

Just to confirm , Did you use any hacks or gfx or any such tools which give you ban?

worn notch
#

Gfx tool

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I use

kind drift
#

There you go , gfx tool gives you ban

silk hamlet
#

Lol

kind drift
#

@worn notch any third party app that modifies the game will give you ban even if that particular app consider itself as a ban free !

storm flumeBOT
#

Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.

peak wadi
#

How to chang my name in PUBGM ?

wary summit
#

Need help with Name change! unable to change with the name card

kind drift
#

@peak wadi it's currently a bug , wait for a fix @wary summit

wary summit
#

can you please help

vital sluice
#

@peak wadi you currently can't in 0.8, they will fix it soon @wary summit

worn notch
#

@kind drifthow to back my account

storm flumeBOT
peak wadi
#

@vital sluice @wary summit thank you

silk hamlet
#

But u don’t get 10 year ban with gfx I know

royal plume
#

My game keeps crashing no matter what I do

kind drift
#

@worn notch you've agreed that you used gfx tool , so there's no way of getting your account back probably

valid pollen
#

@silk hamlet u cant just play like every pubgm legal players ?

#

deal with it 3rd party tools = ban

worn notch
#

I don't know

silk hamlet
#

First ban is 15 second offense ban is 2 to 3 hour then days then more I know

royal plume
#

Please help... my game keeps crashing

tulip slate
#

Hmm

worn notch
#

@silk hamlet bro i don't know anything

tulip slate
#

😂😂

kind drift
#

@tulip slate. Move to #chat please

silk hamlet
#

Lol

royal plume
#

Game. Keeps. Crashing

#

Help

silk hamlet
#

Just boost ur game before every match u will be fine

royal plume
#

Ive tried everything

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Including reinstalling

kind drift
#

@royal plume can i know the model of your phone?

royal plume
#

Its a samsung galaxy tab S... got 3gb ram

silk hamlet
#

iPad 2017 game crash problems also

royal plume
#

Its crashed 7 times in a single game...

tulip slate
#

There will be some prob with tab

kind drift
#

Probably your device is the problem , it's not that stable for every low end device

tulip slate
#

Yaa

kind drift
#

Report a bug in game , they'll look into it , coz you said u tried everything...

royal plume
#

It's not a low end phone actually... it used to work fine.. also my lobby glitches out and has a number of flickers periodically. I thought I might br missing game files... still the same after reinstalling

kind drift
#

Then report in game , as a bug

royal plume
#

Yeah

bright night
kind drift
#

Ik how hard Samsung devices lag , even a 4gb device , probably it's device problem... Better to wait for a fix @royal plume

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@bright night go to #media , this isn't right place for memes

junior stream
#

Whats up with this FACCCKING GLITCH

night cloak
#

Which glitch?

junior stream
#

lately theres this glitch in the game where it delays or screen freezes for a split sec

#

I am using a One Plus 5

slender sand
#

Any news on the use of name change cards?

junior stream
#

So there's no point of phone support issues

night cloak
#

@slender sand no didn't have any information

slender sand
#

@night cloak BLAST!

night cloak
#

@junior streamShould you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

kind drift
#

@junior stream i use a OnePlus device too, but i never got that problem , try repairing the game to see if that's get solved
After that try reporting...

iron imp
#

why there is no slider for 3x & 6x scope?

kind drift
#

@iron imp it's a bug and probably solved with a fix

#

@pulsar torrent no advertising here or you get mute , sometimes even Ban

silk hamlet
kind drift
#

@silk hamlet that coupon will give you pubg crate ( if I'm right the 4th crate in order ), in crates section for free

wraith brook
#

@kind drift when will update patch will come . Tell if any official information

kind drift
#

No exact info for now.. let's have some patience

jaunty dagger
#

Hello

wraith brook
#

@kind drift okk

next violet
#

What does the pubg says

night cloak
#

Hi support. When fix the texture rendering bugs?

wraith brook
#

@night cloak no exact date

night cloak
#

annoying really

wraith brook
#

@night cloak yes but we can only wait

jaunty dagger
#

IF i enter a match it doesn't load and i have to enter match again each time @wraith brook

wraith brook
#

@jaunty dagger repair your game from login screen

jaunty dagger
#

@wraith brook I did

wraith brook
#

@jaunty dagger then report in game

blissful heath
#

@jaunty dagger go to login window and fix game client from there and try again

wraith brook
jaunty dagger
#

Sure

wraith brook
#

@jaunty dagger it maybe a bug in your game so I prefer clearing data

thin wyvern
#

h

#

hi

#

few are unable to change pubg name

#

IGN name any sol

feral viper
#

Ay i got the Failed to initialize map downloader error, any fix?

plain bone
#

star challenge results are out or not??

blissful heath
#

@feral viper fix client from login window

feral viper
#

Did

blissful heath
#

@thin wyvern name change is currently disabled by Tencent

warm seal
#

Please address lag/frame drop issues in a patch. Its getting out of control even though im using a snapdragon 835 phone

feral viper
#

@warm seal yeah ikr

plain bone
#

star challenge results are out or not??

blissful heath
#

@feral viper try switching to cell network/wifi

#

4G may not work happened with ios devices

feral viper
#

@blissful heath that issue is happening on emulator so

bright egret
#

حرش حظك والأسم

blissful heath
#

happened with me but then i fixed game from login window and it worked somehow

feral viper
#

@blissful heath 🤷🏻

blissful heath
#

try switching to 3G if you have access to it

feral viper
#

Emulator lol

umbral breach
#

Any update?

obsidian dove
#

when is the bugfix update?

mighty summit
#

I can't play this game rn, more fps but stutter a lot :(

obsidian dove
#

yeah

wraith brook
#

@obsidian dove no official date

obsidian dove
#

plz fix those bugs asap😣 i love u pubgm

wraith brook
#

@obsidian dove we can only wait . I also faced these bugs

plain bone
#

star challenge results are out or not??

obsidian dove
#

after like 3 or 4 games (arcade/classic) my game crashes and shows this dark screens

wraith brook
#

@plain bone no

plain bone
#

ok so when it will out?

wraith brook
#

@obsidian dove try repairing your game at login screen

plain bone
#

ok so when it will out?

obsidian dove
#

@wraith brook i did ... nothing helped

wraith brook
#

@plain bone go to their website . We don't have it's information

teal kindle
wraith brook
#

@obsidian dove clear your game data . Then login back and report in game at top right corner

obsidian dove
#

👀

cyan rampart
#

@teal kindle Reinstall the game.

cyan rampart
#

Try Repair SD option once.

wraith brook
#

@cyan rampart reinstalling won't work here .

night cloak
#

I need help

cyan rampart
#

@wraith brook How do you know?

wraith brook
#

@night cloak all bugs

#

@cyan rampart I also faced it

onyx briar
#

M4 pistol confirmed lol

night cloak
#

@wraith brook what can i do?

cyan rampart
#

@night cloak Known bug. It appears on some devices and should be fixed soon.
@onyx briar Repair your game.

wraith brook
#

@onyx briar bug

onyx briar
#

@cyan rampart repaired it for billion of time

wraith brook
#

@night cloak fixed automatically

night cloak
#

@cyan rampart thank you

cyan rampart
#

How about a reinstallation?

#

@onyx briar

wraith brook
#

@cyan rampart nothing will happen

cyan rampart
#

@wraith brook Please move out of this channel.

wraith brook
#

@cyan rampart ??

onyx briar
#

If I create a custom room will it appear in the custom room channel

night cloak
#

How do you get rid of lags?

#

Tell ne

#

Me

wraith brook
#

Theses issues should be repaired soon . We only wait for the update

cyan rampart
#

@onyx briar Yes. Go to Select Mode > Room.

onyx briar
#

@night cloak get note 9 it has 8gb ram done lag fixed

oblique nacelle
#

Hi

#

Anyone can help?

onyx briar
#

@cyan rampart read the whole message

wraith brook
#

@night cloak it's upon your device

cyan rampart
#

@night cloak I recall answering you before. What device are you using?

night cloak
#

@onyx briar do you think I'm rich or something?

wraith brook
#

@oblique nacelle tell

cyan rampart
#

@onyx briar Yes, it will appear.

teal kindle
#

reinstall did not help

night cloak
#

@cyan rampart Samsung Galaxy Note 5

#

I had this issue for months it never lagged like that

oblique nacelle
#

I purchased uc from pubg and they take money from my account

#

I get nothing

wraith brook
night cloak
#

I used gfx tool and put the graphics and resolution at the LOWEST possible and yet not even a single difference

wraith brook
#

@oblique nacelle but don't try to cheat

night cloak
#

After the update it still lags like hell

oblique nacelle
#

No bro

wraith brook
#

@night cloak GFX only leads to ban

oblique nacelle
night cloak
#

@wraith brook oh f..

#

I didn't know

wraith brook
#

@oblique nacelle okk report it

cyan rampart
#

@teal kindle Did you change your monitor settings?

haughty cypress
#

Welp, ban and the game being unplayable, pretty much the same thing @night cloak

night cloak
#

@haughty cypress it is because i was using gfx?

onyx briar
#

@night cloak you literally had a better phone than me I have J7 prime and you have 4gb ram I only have 3gb

#

I didn't even have lag

lime juniper
#

If you want to assist users here, @wraith brook, please make sure to provide correct information and do not start discussions with others.

night cloak
#

@onyx briar and it lags for no reason for me

oblique nacelle
#

Aaah I reported long time a go

#

Nobody answered

wraith brook
#

@lime juniper doing same

cyan rampart
#

@night cloak What is your internet speed and how much ping do you get?

haughty cypress
#

Nah @night cloak the lag is caused by the device not being able to run the gme properly

onyx briar
#

@night cloak I didn't even have any lags but I believe the lag will start stopping

night cloak
#

@haughty cypress but it never lagged like that

#

@onyx briar ok

teal kindle
#

no

haughty cypress
#

That, and also god knows what the devs added which lagged a bunch

wraith brook
#

@oblique nacelle u can only wait

oblique nacelle
#

Ok

night cloak
#

@cyan rampart My internet speed is strong, 20-80 ms

cyan rampart
#

@teal kindle Hold on. I'll give you a link in DMs.

night cloak
#

It's fps drop

kind drift
#

@wraith brook read pinned messages here too before helping!

night cloak
#

Should i delete pubg and wait for it to be playable?

vocal minnow
#

@night cloak What's the issue?

night cloak
#

Since the last update i have sometimes micro lags what can i do?

wraith brook
#

@kind drift sorry

snow flax
#

renamd card not working!?

vocal minnow
#

@night cloak Everyone have been facing the same issue, a patch will be released soon which will fix the lag issues, don't worry.

night cloak
#

@vocal minnow lag when shooting or scooping with the 4x or higher, it never ever lagged like that

wraith brook
#

@night cloak it's a common error

vocal minnow
#

@snow flax rename cards are unavailable for a period of time.

night cloak
#

OK thank you

snow flax
#

Ok

#

Thanks

cyan rampart
#

@snow flax Is it not usuable for the time being. No one knows the cause why its use was disabled; should be back soon.

vocal minnow
#

@night cloak Have you faced the problem before the update as well?

night cloak
#

@vocal minnow yes

wraith brook
#

@snow flax wait for update

vocal minnow
#

@night cloak Have you tried reinstalling?

#

Or repairing?

snow flax
#

Ok thank you 😀

vocal minnow
#

@cyan rampart They were disabled cuz of a glitch.

oblique nacelle
vocal minnow
#

Can you elaborate your issue? @oblique nacelle

night cloak
#

@vocal minnow I reinstalled, i cleared data, i lowered my graphics to the lowest ones as possible, i did everything, no difference.

wraith brook
#

@oblique nacelle you have already bought it before

vocal minnow
#

@night cloak Well what device do you play on?

oblique nacelle
#

But i get no uC

weary cosmos
#

when is bug fix update? pubgm has so many bugs......

night cloak
#

@vocal minnow samsung galaxy note 5

vocal minnow
#

@night cloak Have you been facing this issue from day 1?

night cloak
#

@vocal minnow day 1?

wraith brook
#

@weary cosmos soon

night cloak
#

What's that supposed to mean?

vocal minnow
#

@weary cosmos A patch will be released soon.

onyx briar
#

Why isn't my room showing in the custom room channel chat

night cloak
#

When i downloaded pubg mobile for the first time?

vocal minnow
#

@night cloak from the day you started playing the game.

weary cosmos
#

Anyone know this update?

night cloak
#

@vocal minnow no i didn't face it, everything was okay.

weary cosmos
#

in korea version.. 480mb

night cloak
#

Everything was going well

oblique nacelle
#

@wraith brook I bought and money go but I didn’t get it

night cloak
#

@vocal minnow the same issue on my other xiaomi redmi 4x

wraith brook
#

@oblique nacelle please give us more info

vocal minnow
#

@night cloak Well what's ur usual ping?

night cloak
#

@vocal minnow 20-80ms

oblique nacelle
#

Ok

onyx briar
#

@weary cosmos Korea has different version of the game since it's a Korean game

wraith brook
#

@oblique nacelle For this u have to contact pubgm customer service in game settings

oblique nacelle
#

I did it but long time a go no one is answering

vocal minnow
#

Does your phone overheat? @night cloak

onyx briar
#

Why isn't my custom room showing in the custom room channel!!

night cloak
#

@vocal minnow no

vocal minnow
#

@onyx briar Calm down.

night cloak
#

Sometimes though

vocal minnow
#

@night cloak hmmm

#

@night cloak What's ur graphical settings?

wraith brook
night cloak
#

@vocal minnow everything is set to low

#

Before the lag started my graphics were set to loe as well

wraith brook
#

@oblique nacelle they will reply in 3 to 4 days

night cloak
#

Low*

oblique nacelle
#

And you know what I recorded

onyx briar
#

@cyan rampart my custom room didn't show up in the channel

vocal minnow
#

Well according to my calculations, the problem might be ur phone or maybe not, try waiting for the upcoming patch, it might be fixed, just wait for the devs to give out a word. @night cloak

night cloak
#

@vocal minnow Thanks a lot.

vocal minnow
#

Have you checked your room card? @onyx briar

cyan rampart
#

@onyx briar It necessarily does not appear in the first.

vocal minnow
#

Maybe it's expired?

cyan rampart
#

The order of custom rooms is random.

oblique nacelle
vocal minnow
#

Please don't share passwords. @oblique nacelle

#

You might loose ur personal information.

#

Dm it.

oblique nacelle
#

It’s not showing

vocal minnow
#

Do you buy uc often? @oblique nacelle

#

Have you refunded many times?

oblique nacelle
#

I bought but i get nothing until now

#

No it’s first time

vocal minnow
#

Do you have money in ur app store? @oblique nacelle

#

Idk what do you call it.

#

Maybe you have insufficient funds.

#

@oblique nacelle

oblique nacelle
#

I bought 10 iTunes store

#

And I redeemed

#

When I purchased the money go and no uc

vocal minnow
#

Have you lost the money? @oblique nacelle

oblique nacelle
#

Yes

vocal minnow
#

So you have lost ur money but you haven't gotten any uc in return right?

#

@oblique nacelle

#

Can you send screenshots of ur profile where it shows ur current money?

#

Have you reported this to apple? @oblique nacelle

oblique nacelle
#

Yes @vocal minnow I reported but they said the money already go ask tencent

vocal minnow
#

@oblique nacelle The iTunes card wasn't expired right?

oblique nacelle
#

@vocal minnow today I redeemed

grave shore
#

Started crashing when I try to open the app! Help

#

It was fine this morning

native moat
#

Can i complete sharpshooter title in squad?

vocal minnow
#

@oblique nacelle Well try contacting customer service.

twilit widget
#

The customs rooms for s9 is solo or squad ?

grave shore
#

Maybe I should try to reinstalling

vocal minnow
#

@grave shore How many times have you faced this problem?

#

Have you tried repairing?

grave shore
#

That's the page it crashes on it happend one a few weeks ago and I can't remember what fixed it

#

I was trying to set up a twitch channel and stream and now it won't work at all

#

I should just leave things alone

vocal minnow
#

@grave shore Try reinstalling.

grave shore
#

Yeah think I'll have to

#

Well that's another ½ hour wasted

vocal minnow
#

Yeah try it and report what happens later.

#

We are here to help.

grave shore
#

I'll try and get back on later to let you know

#

👍

vocal minnow
#

Aye do that, have a good day mate 👍.

grave shore
#

Thanks you to guys

night cloak
#

Anyone able to help. I keep getting an error code when logging in.

#

Are controllers allowed in game?

next violet
#

@night cloak no if you try with controllers it won't work

night cloak
#

My games broke oof.

wraith brook
#

@night cloak any screenshot

night cloak
wraith brook
#

@night cloak reinstalling is enough for this

#

@night cloak my personal experience

night cloak
#

I just reinstalled. Did the same thing.

wraith brook
#

@night cloak restart your device before reinstalling

hollow vault
#

my graphic settings keep getting reset

night cloak
#

That's been done also.

#

I'm at a dead end.

hollow vault
#

@night cloak is there any adblocker in your mob ?

tame bane
#

when are you gonna do your freaking job and add meds on Sanhojk

#

this is ridiculous

night cloak
#

Nope. No adblock.

tame bane
#

the only map where you don't find even bandages

wraith brook
#

@tame bane no bro we find them

hollow vault
#

@tame bane there're health boosters and meds

tame bane
#

dude

#

on bootcamp

#

there are not

#

i jump there all the time

#

so don't tell me they are

#

go and see for yourself

wraith brook
#

@tame bane no I found them there also

tame bane
#

sometimes

#

i find them too sometimes

hollow vault
#

maybe the room you loot is already looted, moreever i've jumped in bootcamp and i do find them

wraith brook
#

@tame bane yaa

tame bane
#

dude there are games where is full of meds

#

and games where you don't find even a freaking bandage

wraith brook
#

@tame bane that's not game problem .

tame bane
#

yes it is

#

you don't see that sh*t on mirramar

#

or default map

wraith brook
#

@tame bane there are everything available but why you not see

#

@tame bane maybe the meds have already looted

pallid gazelle
#

how to channge the name

#

i hav rc

wraith brook
#

@pallid gazelle can't do it right now

pallid gazelle
#

@wraith brook why

wraith brook
#

@pallid gazelle rename card is bugged

pallid gazelle
#

@wraith brook whats the problrm bro

#

@wraith brook tell me

wraith brook
#

@pallid gazelle wait for update

pallid gazelle
#

@wraith brook i wont tell anyone

tame bane
#

omg @wraith brook please don't tell me what you can find or not

#

you are hired by tencent?

pallid gazelle
#

@wraith brook you mean 0.9 update?

tame bane
#

or something like that?

#

because you are against everyone

#

from what i see

wraith brook
#

@pallid gazelle no there will be patch

tame bane
#

don't tell me what you can find or not by talking with guys on discord

wraith brook
marble thicket
#

How to see what are the requirements for Weapon Master title?

#

In my Game?

wraith brook
#

@marble thicket in achievement section

marble thicket
#

In My Profile> after that?

wraith brook
#

@marble thicket then achievements

marble thicket
#

In achievements where?

#

I am unable to locate it

wraith brook
#

@marble thicket gun symbol

#

And you can find it there

marble thicket
#

I can't see Gun symbol

wraith brook
#

@marble thicket why ?

marble thicket
#

Can you say me what i am missing?

wraith brook
#

@marble thicket it's a bug don't worry it will be fixed soon

marble thicket
#

No it has been fixed since last week

#

Are you facing the same problem?

#

Help me @adminstrators

vocal vortex
#

Is the name change bugged? Or am I being stupid not finding it anywhere in the game

exotic orbit
#

Yea its bugged

wraith brook
#

@vocal vortex it's bugged till now

merry sandal
wraith brook
#

@merry sandalhmm thanks for clarifying me aldo

vocal vortex
#

Right

slate pewter
#

Why is the gameplay very laggy after the update? I can see many bugs. Is anyone else facing this issue?

hollow vault
#

why my graphics setting always reset

#

hope dev. are aware of the settings reset bug (prolly it is) ?

umbral breach
#

@wraith brook is there any date for update or patch?

night cloak
#

Rename cards cannot be used

serene lantern
#

Why is the patch taking so fricking long to arrive? It's been a week since the update was dropped

lusty tangle
#

The FPS Drop is real problem these days, its so bad!! , Hoping for a fix soon .

mellow burrow
#

anyone to help??

#

in Galaxy S9 giveaway matches, emulators are allowed???

#

@merry sandal

timber elbow
night cloak
#

@timber elbow it's bugged it will be fixed in next patch

timber elbow
#

When is the next patch

night cloak
#

Unknown🤷

worn isle
#

Helow

lime remnant
#

Any updates for Emulator users?

tall acorn
#

X3 and x6 scope sensitivity cant change..

#

Please fix ASAP

night cloak
#

Still can't get into the game. Oof.

#

Emailed the email see if they can respond and help.

versed hawk
#

My boost button doesnt work while driving a car
Anyone knows how to solve it?

velvet anvil
#

When I crouch,the game automatically switched my weapon to my fist but my gun was still on my hand,how? I got killed bcuz of this

night cloak
#

@tall acorn it will be fixed soon please wait for next patch,have some patient

gentle ferry
#

@versed hawk same

night cloak
#

@velvet anvilShould you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page

#

@night cloak wait for replay they get lots of emails from players they will replay soon

#

@velvet anvil it's about probably report it ingame

gentle ferry
#

@night cloak game is full of bugs 0.7 is better than 0.8 seriously😅

night cloak
#

@gentle ferry yea,true but devs are trying to fix it👍

gentle ferry
#

Hope they will fix it soon

#

I face enter match again problem 9/10 times

weary cosmos
#

Fix this graphic bug plz...

sonic nacelle
#

Guys my network is fine always but when I get to spawn island my ping goes to 900 n I lag a lot any solutions for tis?

pearl talon
#

Exactly. I have an awesome connection right now and I just died because my vehicle wouldn’t drive. I kept going on the same loop over and over. Ping went from 100 to 850+ in just a few seconds.

sonic nacelle
#

If we use ping reduction tool we get banned or will we be let to play??

#

There's no use of continuing playing the game at tht ping no fun at all

#

If I'm not on wen I get a reply pls dm me a solution

wraith brook
#

@sonic nacelle using any third party app will only lead to ban

sonic nacelle
#

Thts is why am asking here for a solution to lower ping can't play like this my network isn't the problem I know tht for sure

tulip swallow
#

@wraith brookincluding gfx tool?

sonic nacelle
#

Yep all third party app

wraith brook
#

@tulip swallow yes

tulip swallow
#

How do u guys even track the people who using gfx tool?

wraith brook
#

@sonic nacelle choose your region's servee

sonic nacelle
#

My region is Asia so I play there oly still its messed up

wraith brook
#

@tulip swallow GFX tool modify the game files and anti cheat engine think that as hack

#

@sonic nacelle Don't have any full solution for that issue . You can report it in-game at top right corner

sonic nacelle
#

Did tht also haven't gotten a good reply for it till now just the ones askin hope ur problem is resolved

marble thicket
#

What is the size of update of the tencent buddy emulator for 0.8 update?

icy carbon
#

Please fix the vaulting system

#

It’s seriously annoying when they jump in front of the window

jagged fiber
next violet
#

@jagged fiber wait for bug fix update

#

It will fix it

#

Mean while report to pubg

#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page

#

@shadow tundra re name card is bugged

viscid patrol
#

Can any one solve this?

#

Need help

night cloak
#

Getting a 1000 ms ping, in asia server

lofty tinsel
#

when will change ID card works again

wraith brook
#

@lofty tinsel wait till the update will come

lofty tinsel
#

@wraith brook Ok but when the update will come

#

any ETA

#

?!

wraith brook
#

@lofty tinsel no exact time

umbral breach
#

@night cloak bro any update?

night cloak
#

@umbral breach no,we will let you know when you get any updates

jagged fiber
#

@next violet as you see, HUD is hidden, i cant report it ingame

sudden flax
#

i wonder if there was a way to link ur pubgm account to your steam account o.o

#

so you could link pubg from ur pc to ur mobile

#

🤔

night cloak
sudden flax
#

aight

fierce tundra
#

I'm still waiting to hear about the rename cards
Oof need y
To really bad

chrome pasture
#

Hii

#

I need support

#

Team kill for loot

#

Why this is happening

valid pollen
#

@fierce tundra rename card known issue, sadly no eta, but seems like they will fixed next mini update.

next violet
#

@chrome pasture it is because you cannot kill a team mate for loot it will make you ban forever if you keep team killing

night cloak
#

Does anyone know when the ID ticket is use able again?

thorny panther
#

Sahnok ia getting worse of lag and fps drop.

chrome pasture
#

I didnt kill my team mate kill me plz pubg m team take some action

pallid moat
barren field
#

@night cloak I was wondering the same. I switched Clans and would like to remove my former clan's tag.

pale cedar
night cloak
#

This is
underfull

#

I even take a screenshot of it which time it happens!! It's not worth to play EU Server !!! It's all saturated by Asia North Africa players !!! It's so ridiculous!!! I have to play on NA server to have decent games

pale cedar
#

@wraith brook could you help me ?

night cloak
#

Without Lag or bugs or Teams on Arabic language that simply screw the games!!!

#

Can you fix Server at Europe !! It's really crap and frustration with its not doing me play as should be normal !!!

ebon nacelle
#

@pale cedar @barren field @night cloak the rename ID card is bugged right now so therefore it's not usable at the moment, it should be patched soon

smoky haven
#

Rename ID Card can’t be used since 4 days now - pretty annoying 😅

steady cargo
#

When planned an update for optimization? I wanna change my ID

pseudo bolt
#

@smoky haven wait for patch update

#

@steady cargo👆 👆

wraith terrace
#

I still have no idea what Low, Medium and High framerates mean to be honest. Why not say the framerate instead of giving it a random name?

mellow burrow
#

@wraith terrace i agree wid u bro

native cargo
#

@wraith terrace I don’t know, that’s Tencent for you but here’s the framerate in order.

#

Low is 20FPS, Medium is 25FPS. High is 30FPS.

sturdy crag
#

hoi

kind drift
#

Hi , how can i help u @sturdy crag

ebon nacelle
#

So how many FPS is ultra then?@native cargo

sturdy crag
#

give mw all roles

kind drift
#

Not possible ! This channel is for pubgm support

sturdy crag
#

oof

kind drift
gilded elm
#

Pubg is lagging on my snap 820 adreno 530 mobile, wtf??

ebon nacelle
#

Could be your internet @gilded elm

gilded elm
#

The chinese version runs smooth

#

On hdr

#

Global version lags in balanced graphics

#

Logic?

ebon nacelle
#

Chinese version is optimized differently

kind drift
#

@gilded elm game is bugged , have some patience , wait for a fix ,
Chinese version is different from global version

gilded elm
#

Ok mr pan

#

Some friend are giving up to play the global pubg

#

Cause it is bad optimizef

kind drift
#

Yea , ik how they feel , but it's not that easy to develop a game , hope you understand

ebon nacelle
#

Just have to be patient with them, the devs have a lot to work on

gilded elm
#

My device beats 180k in antutu and still lags

native cargo
#

@gilded elm The game will be much optimised every update.

#

For now, play on low settings.

gilded elm
#

Al right

native cargo
#

Treasure that framerate more than aesthetics.

gilded elm
#

All*

native cargo
#

👻

ebon nacelle
#

@native cargo do you know the FPS for the ultra frame rate?

native cargo
#

@ebon nacelle 40.

#

Extreme is 60.

kind drift
#

Low settings lags lot even in high end phones , I've tested it , play in highest graphic your phone supports

gilded elm
#

I love this game, but that lag su***

ebon nacelle
#

Ok that's what I was thinking 👍

gilded elm
#

In ios devices it doesnt lag

native cargo
#

@kind drift I can’t comment on that since I don’t experience it so maybe you can send feedback to them with your device information for optimisation purposes?

#

@gilded elm Because iOS version is much smoother since it uses Apple’s cores and the OS itself is optimised so it consumes less RAM.

kind drift
#

😑 I'm just saying to him

gilded elm
#

My device support hd graphics and I notice no difference between low and hd graphics

#

It lags same eay

#

Way

native cargo
#

Just set everything on Low until it’s stability has improved.

#

@kind drift Sorry 🙈

gilded elm
#

🤔 🤔 🤔 🤔

ebon nacelle
#

Must be your internet.. I don't experience any lag unless I set my settings at the highest they go and I have an iPhone 7 Plus @gilded elm

native cargo
#

It’s not stable enough for you to play on high graphics so perhaps low graphics and having a better framerate would be the best temporary solution for now?

gilded elm
#

My ping is 34 - 50 that isnt the problem

native cargo
#

Internet is ping related. He isn’t experiencing ping issues. @ebon nacelle

ebon nacelle
#

Internet causes lag tho

native cargo
#

He is experiencing the poor optimisation that is done with this update.

#

No, no. 🙈

ebon nacelle
#

He said he's having the same lag on both high settings and the very lowest

native cargo
#

@ebon nacelle Internet just controls the ping and downloads the maps if it’s required.

#

It does not affect the graphics or framerate.

ebon nacelle
#

No lol internet controls lag as well, when I play on my WiFi it's fine, but when I play on my data it gets pretty laggy

native cargo
#

Graphics and framerate is based on the device specifications, I hope you will understand it more after this.

#

No, it does not control lag.

#

Only ping and download speed. 👻

gilded elm
#

There is a difference between internet connection lag and frame drop lag

native cargo
#

Even a player is stating it.

ebon nacelle
#

Yes it does? lol when my ping goes really high I get a lag, when it's low there is no lag, and I keep my settings the same

gilded elm
#

My problem is frane drops with a top en device

#

Got it?

ebon nacelle
#

But you said it's the same with your settings on high and low?

#

So how is that a frame issue

#

That sounds like your internet

gilded elm
#

Idk

native cargo
#

@ebon nacelle You can go with the way you’re thinking but it’s not right but if it’s satisfying for that answer to you, then just go with it.

ebon nacelle
#

Internet lol

gilded elm
#

My ping is stable

native cargo
#

@gilded elm It’s related to optimisation.

gilded elm
#

Yes

ebon nacelle
#

Oookay lol

native cargo
#

@ebon nacelle I did game development before so I knew a lot about it. 👻

gilded elm
#

The chinese version run smoothly on hdr graphics

#

No frame drops

native cargo
#

Just take whatever I’ve wrote here as a learning experience, it should help you out next time when someone asks you the same question

gilded elm
#

I hope tencent fix the frame issue

#

Drop*

ebon nacelle
#

I'm in it right now 🤦‍♂️

native cargo
#

@gilded elm Yes that’s because our version gets everything much faster compared to Global.

#

But after numerous feedback from the players regarding about lag and bugs, a patch should be on its way soon.

scarlet kiln
#

What if the devs are not helping us cuz half of them disappeared with the finger snap?

native cargo
#

@scarlet kiln I’m sorry I did not understand your question?

scarlet kiln
#

Why would you make the main app small and download the rest of the game data OTA? The game was ok the way they had it before

native cargo
#

@scarlet kiln Because that way the game data can stay up to date on their server.

#

Where as if it’s from the App Store or Google Play, update approval pending.

scarlet kiln
#

If it was to optimize it. They did an awful job. Because the game went back to the laggyness of 0.4 days.

native cargo
#

@scarlet kiln Just give them time, it will be back to normal. They had a hectic day to deal with on releasing the update as soon as possible since people went haywires.

#

That could have messed up the optimisation since their priority was to get the update out first.

ebon nacelle
#

What device?

#

@scarlet kiln

scarlet kiln
#

I can’t even download maps on iOS. Shows error code -1

ebon nacelle
#

Which iPhone?

scarlet kiln
#

8

ebon nacelle
#

That's weird lol I have the 7 plus and mines runs fine no lag or anything

scarlet kiln
#

I have a 70mb WiFi connection also.

native cargo
#

@scarlet kiln Have you tried the Repair Client button?

ebon nacelle
#

Around the same as mine too @scarlet kiln

native cargo
#

Or reinstalling, but make sure your account is linked before doing so.

scarlet kiln
#

I’ve tried everything already

ebon nacelle
#

Yea you just have to wait for the patch unfortunately

native cargo
#

Use the in-game customer chat to address your issue if there is no solution available for it at all currently.

#

They will resolve it for you if it’s possible

scarlet kiln
#

They only tell you they’ll let the team know yadayadayada bla bla... gave me a generic bot response

native cargo
#

@scarlet kiln For the chat, it’s not bot response. It’s them responding.

#

When they state that it will be sent to the team it means it will go in the next patch but first in a PDF report stating all these feedback from the chat.

scarlet kiln
#

Well if was very vague. Like a generic response they copy paste to everyone.

native cargo
#

Yes since time is essential so that was their only way in order to answer everyone’s ticket at a rapid speed.

#

Actually most games do that once it is played by thousands of players daily so they can focus on sending the reports quickly after taking the feedback that was sent through the chat instead of delaying responses by typing to each. 👻

potent lintel
#

Hi there...

#

When will you add sensitivity for 3x & 6x scope ?

native cargo
#

@potent lintel I’m not a dev but it should be in the next update since this question has been going around the support channel so yes, most probably next update.

potent lintel
#

i hope so .. thanks in advance

native cargo
#

You’re welcome.

mint arrow
#

why tf does the ranking system just support camping?

#

i want answers for that bs

#

there are 20 ppl alive and I get -2

#

r u kidding me?

native cargo
#

@mint arrow The ranking system is based on the gameplay statistics overall if I’m not wrong.

mint arrow
#

ye bs

native cargo
#

So your survive and kill must be around A or so.

mint arrow
#

I got SS and get -2

native cargo
#

Well, you could send your feedback over to them in the in-game support chat?

scarlet kiln
#

X3,x6 settings can’t be added in a patch since the option it physically missing from the settings. And that’s not additional content like skins that can be added via OTA. It has to be readded to the main app and we have to download 1.8gb again from the google and app stores.

native cargo
#

@scarlet kiln It can be added in a patch.

scarlet kiln
#

@mint arrow What tier you is in? And what mode? And what server TPP/FFPP?

native cargo
#

Settings are part of the game UI.

mint arrow
#

fpp dia 4 meanwhile

#

cause i keep deranking for some reason

scarlet kiln
#

@native cargo But they can’t add a new toggle without moddifying the main app. Isn’t not like the Mission impossible music data

native cargo
#

@scarlet kiln They can since it’s part of the UI.

#

Adding a new setting is just done by a new patch that will have the option for it enabled.

#

Since it’s just tweaking the UI.

fathom nacelle
#

About S9 giveaway
Is it International or NA only?

scarlet kiln
#

@mint arrow well in high Diamond you have to get at least top 10 to get positive points. You can try healing a lot, getting geared up and surviving a lot, killing maybe 3-6 people minimum. Just getting top 20, few kills but not surviving until the second to last circle is not gonna cut it in high tiers. And the healing factor is broken, they take support points as if you are an active fighter constantly healing and give you points for that. When in reality people abuse that and just stay in the blue and heal a lot to get points.

#

@fathom nacelle International event. But what bothers me is that they don’t specify if emulators are allowed. It will be close to impossible to win it if they allow emulator and do Third Person into it.

fathom nacelle
#

They wont allow emulators dw

scarlet kiln
#

But are they gonna

steel hare
#

We cant use name changing card ,y?

vast lion
#

This bug... Please fix. So annoying

scarlet kiln
#

LoL after you win or die you can’t exit right?

blissful heath
#

you need to wait for 6 seconds

#

or it struck?

native cargo
#

@steel hare The bug will be fixed in the next update.

#

@vast lion This update is known to be buggy and laggy so I’m sure they know about these issues already.

steel hare
#

😭 but i want to change name @native cargo ,

native cargo
#

I’m done for the day answering all the remaining questions, heading to sleep now it’s 3AM.

haughty socket
#

My game asks to enter match again everytime

steel hare
#

Bwn wn is the next update coming

native cargo
#

@steel hare Oh well, you have to wait till the next update then. Pity. No scheduled release date for it at all.

#

@haughty socket Because you left the app so it will prompt that.

#

Now it’s time for sleep.

#

😝

steel hare
#

🙄

haughty socket
#

I @native cargo i dont leave it

#

Its in every game

native cargo
#

@haughty socket Then if it’s a bug, you should report it within the game customer care chat.

haughty socket
#

Already done many times

blissful heath
#

@haughty socket it's a bug dude, it kicks you whenever you join a match and asks you to re-enter again

haughty socket
#

@blissful heathL You know any fix?

lyric river
#

how can we report hackers on pubgm tencent gaming buddy after the game has finished? There is an Indian Hacker named "I hate Hackers" joining custom rooms and using aimbot wallhack

blissful heath
#

@haughty socket go to login window and fix game client from there and try again

haughty socket
#

@blissful heath did 4 times

#

Works fine for 2-3 games then again same prblm

native cargo
#

@blissful heath Remove the audio that you are currently playing.

#

You don’t go around helping others if you can’t help yourself to follow the rules. It does not make sense.

blissful heath
#

@lyric river record your gameplay

#

and report

#

@native cargo it is not mentioned there that you need to be in #481428303031566337 while playing music

native cargo
#

@blissful heath I notified someone about the audio.

blissful heath
#

and im in vc and listening music

#

@native cargo ok

native cargo
#

“Songs more than 06:00 are not allowed”

blissful heath
#

no problems

native cargo
#

Don’t help anyone if you can’t help yourself out to at least respect the rules.

blissful heath
#

@native cargo that next song in the list is added by mistake I'll skip it don't worry

native cargo
#

Okay.