#questions
1 messages · Page 170 of 1
Why can’t I adjust the 3x/6x scopes in sensitivity
Will I be able to adjust it separately like in the Chinese version
@vivid canopyafter patch
Noice
Shouldn’t the base.pak in pubgmobile for iOS be around 1.4GB-1.5GB and not 1.8GB? Since the maps are not included.
@mystic pollen
@gloomy plinth there is no prompt to dl i already have all maps downloaded
Why can't I mute annoying teammates I can't mute any team mates anymore after muting them i can still hear them
@scarlet kiln it’s actually 1.99GB for me
@flint garnet before downloading maps?
Rank Influenci in Searching games ?
Yep
@sage nexus what do you mean?
I am 3 crown and I can not find matches, I logged in with a new account and as matches are instantaneous
@sage nexus you get matched with players who have similar rank. It’s instant on your new account because there are mostly bots in the first games/low tiers.
@sage nexus because u get all the bots on your new account
what are you doing now? stop playing for not having players
because in the new update there is not sensitivity of the sight 3x and 6x.
@sage nexus it usually takes not longer than 30 seconds for me to start a match (squad/conqueror)
@sage nexus what server yo play
SA
For me to play a squad match its always instant never passes 2 seconds
It depends on the tier ofc. The higher the tier the longer the wait times.
no sense, I'm playing with my friend, diamond v, and we find matches. Bronze + Diamond find match, Crown + Diamond does not find: * (
@sage nexus switch to Europe u will get insta
but I did not want to start a new rank, I'm from Brazil, 200 ms is very orrivel
Tier does count and does not count in a sense
I spent money on this game for nothing, I will not be able to play anymore.
I am crown 3, to play in Europe?
I sometimes play NA server and my ping never more than 120
And it's easy kills even against real players because in America they always struggle to find real people
When I play my server ping never above 45 but dang the real players
Pubg wen u gunna patch the millions a bugs tho
There's still bugs in game off 6month ago plus new ones since update
Damn ur area sucks because no one plays there
Good ping but no players
And ur NA gets more ping then Europe players get playing NA
hmmm what do you recommend? to play NA?
I'll try, thank you
No worries if still have issues pm me
Hi I wanted to know if first Person perspective retains while we are driving vehicle ,just like in PC or Xbox version of Pubg, in pubgm too.
I just wanted to if it will be implemented in near future or not.
It would be really great if we get FPP in vehicle
hi all, if i delete my account and after 7 days the game deletes it automatically after that will it still be linked to my game center? @molten crown
@tall drum maybe in the next update you get FPP driving
I don't think so. Pretty sure once it's fully deleted you start over @pearl oxide
thank you very much @molten crown, next question where is this delete account option? lol
You'd have to delink your game center completely. Haven't tried it for this app so not too sure if they will forget once the data is whipped or have basic info saved to use later.
In Game nickname? you'd need a name card and have not used one previously in the period
I even have two, and I've never used one before.
@night cloak
Come. Get lit in vocals
every time i try to join a game on Miramar map , please help im not able to join any match there and lost more than 70 points cuz of this error
5 days after update still no patch for rename card
@mighty summit we can only wait
@pale cedar this is another bug happening . Repair your game from top right corner of login screen then try
🤔
Game is still lagging, low choppy frames. When u sit in passenger seat in a vehicle, the view is vibrating too much and it is impossible to shoot while being in a moving vehicle.😑
@elder berry lag fix will done soon ,devs are working on it ,have some patient !
I hope so.
@tender zephyr it will be released soon!Don't have any specific time!
A patch will be released soon which will fix all the issues you have been facing due to the update, just be patient and wait for an announcement by the devs.
I just want to change my nickname...
Am I supposed to install 0.7.0 version to do it?
It means get killed by the red zone
Wow that’s what I did and it gave me the points
In which mode?
Classic
Yep my whole squad got killed by the red zone yesterday and the quest didn't get completed
Can we kill ourselves with the frag?
@next spoke changing names are unavailable for a period of time.
If it works, it’s still died by throwables
you could. with a bad throw
Will the quest be completed if we kill ourselves with the frag?
Hey how does someone get the Diamond role
The chicken dinners you receive in this Discord server represent your level in the server. This level is completely independent from the game and not based on your in-game rank.
Your level is defined by your server activity. Sending messages in this server will grant you between 15 and 25 experience points per minute. You will receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, use the !rank command in #481204134859505684.
The server has six different level roles, each with unique benefits, which will be granted once reached:
- Level 30 (Silver): A Silver role.
- Level 40 (Gold): A colored username.
- Level 50 (Platinum): A colored username; ability to use external emojis.
- Level 60 (Diamond): A colored username; ability to use external emojis; ability to react to messages.
- Level 70 (Crown): A colored username; ability to use external emojis; ability to react to messages; ability to change server nickname.
Note: The ability to use external emojis and react to messages applies only to #chat.
@night cloak ^^
Haha
What gives!? I used a flare gun outside the zone and didn’t get the bulletproof car.
I found a little bug in a game
What help you need??
Can be 10 years for GFX TOOLS ?
???
If you guys want to change your ign but you can't because of the update, you might want to try downgrading to 0.7.5 again. Backing up 0.8.0 will save you time
Hey guys i am facing a issue on POCO F1 miui10 stable rom before last update my game was running very smoothly and aspect ratio of display was also good but after the latest global update of game my dispay notch is hiding my game behined it
@mighty summit you can't do it
An error message will pop up saying that "you can't connect an account to a lower version when it's already connected to a newer version"
@wraith geyser the devs will fix it I believe
@slim orbit well fk 😂 canceling my download
I want to change my ign so bad bruh
@pallid moat It's likely you died to the vehicle explosion and not the actual red zone.
For the achievement you'll need to be killed and finished by the red zone.
Can anyone tell me where’s the change ID option I can’t find it in this last update
Its a bug @vague void
The overall rating system is extremely broken right now. My SSS victory was just erased and then some by a B loss due to a server error!
Sooo
I got -10 merit because my friend ran into my nade
Why do i crash on 0.8 sanhok when i try to land at ruins btw my phone can run pubgm anyone knows how to fix this
Winning matches raises your merit points
What do I do I always have clean records on my videogames
@night cloak thx man
It is not fun to play the game when a single mistake or server error utterly deletes any progress you make. This is not Dark Souls!
@night cloak No. You lost -10 merit because you let your friend die. Frag in duo/squad = Knock. No Team mate dies instantly of nades. You just simply let him die. Instead of reviving.
@worthy sandal about the "fix
in Shotgun level please",IT'S THE ACARDE mode,the ONLY SHOTGUN level
So the
like a rare trash in Shotgun level
Well, smg attachments are littered around sniper training
its monday now where is the new week rp mission?
And you find 556 rounds in bolt action sniper training
@scarlet kiln we were playing squads final 8 people and we were fighting there is this guy in a window I threw the nade the guy knocked me and my friend ran into the nade she abd the 2 guys spectating can confirm that for you
@worthy sandal well it kinda like that but the 5.56 is like... almost can find anywhere and no ones wants to pick up,but the 8x is rare (i only found 8x 14 times in 300+ matches) so it's kinda spawn in the wrong place
It's just my opinion
hi , how i use my card change name ? i have 2 but i cant find [use] button .
@valid pollen it's bugged right and not usable at the moment, it'll be fixed soon
HELP😑
I have a Rename Card and I want to change my username, but there is no option for use. Please help, what to do?
@valid pollen Same here😑
Same here
Hey, can I make in app purchase from 2 different Google play account ? By mistake I funded some bucks in 1st and some in 2nd acc will pubg have any problems ?
am I the only one who has more lag from the last update?
@night cloak @muted sigil the rename card is bugged right now and not usable, it'll be fixed soon
Only thing to do is wait for the patch
Even I HV the same problem
@neon patio
@daring needle you have to wait for the patch
Its a bug @chilly latch
Unfortunate
My headphones (wireless) sound gets muffled but only when my mike is on help
Am on an iOS device n headphones are JBL
So when can expect the 3 and 6 scopes fix?
@faint shadow Bluetooth devices are known to have issues. Use it wired.
Not working my voice chat in game
@real urchin Restart the game. On the login screen click "Repair".
@patent wren Restart your game. Happens sometimes.
@cyan rampart my headphones dont have a jack output
The sound is perfect when mike off issue only there when mike on
There unfortunately is no known fix for this. Like I said earlier, bluetooth headsets are known to have issues.
@cyan rampart is a fix for it gonna come out ?
Ok thank you try do @glass sparrow
Game is extremely laggy , when are the fixes coming?
@lusty tangle it is coming seen please have some patient!
@faint shadow Maybe. You can get in touch with developers via E-Mail. The E-Mail ID is PUBGMOBILE_CS@tencentgames.com
oh
?
oh boy try ask the moderator
But i get no UC
Star Challenge result announced??
I have to change my name urgently but i am unable to? Why? Can you fix this ASAP?
@sleek plinth
I’m trying to change my name aswel. But it seems to be removed this update👍 it will be back next update
This is disappointing. Gotta change it urgently. Now have to wait for a month seriously?
Even the 6x sensitivity glitch
@opaque sorrel Try again later.
anybody up? for. my problem?
I just faced a problem. I was unable to cancel auto sprint so I went to settings to remove auto sprint and then it crashed and when I get back I press renter it crash again second time I came back I died meters away from zone how to solve the auto sprint problem
I usually play pubg mobile with handsfree connected via a jack.. I get no sound or mic problems. but when I use Bluetooth handset, adb while a match is going on, I switch on the mic into team.. suddenly whole game sound goes off.. cant hear anything unless I disconnect Bluetooth headset
How to report bug in discord ?
No one around?
@ivory axle mail to tencent
😇
Its just me or everyone’s have a problem with sensitivity 3x & 6x scope?
When it’s will be fixed?
@pulsar torrent don't post here anything like that . Go to #pubg-mobile or #chat
hlo
@wraith brook how to download pubg in lumia
@raven zealot play store
i have microsoft store i n my phone i not have playstore
helloo
@raven zealot so it should be available in your store
it is nt there
I've been 3 lvl😂
Screenshot what you see? @raven zealot
@haughty cypress it tells that pubg not found
Huhmmm
Yes... Same as 3x , fixed soon
Ok
@half kayak i need help
@half kayak tencent isn't replying me can uh please help
@lime juniper please help
@sleek plinth please help
What is the issue, @quiet wharf?
Yes, @potent vortex. It is a known issue which should be corrected soon. For limited items, you are supposed to get BP.
ok thanks mate.
@lime juniper Got one more bug report.
Everytime I start a match, The game itself kicks me to lobby and asks me to rejoin the match.
THATS RESTRICTING ME TO PLAY ARCADES.
How long is it suppose to take can someone tell?
@night cloak just download data file and past it into android/obb
@potent vortex can you send me link??
Of obb
Ok nvm let me searcg
The ks
@potent vortex What is it's name I cant find data file?
Bro after update PUBG is lagging a lot please help
lol search PUBG mobile
That's it??
@pulsar torrent same. bro
@night cloak Cmon bru. U gotta search for PUBG mobile then open the page tap on dwnlod the data file. frm a popup page.
@night cloakI didn't said to downlpad pubg mobile apk I said u to download a seperate data file
@spring void where are you from
Pakistan it is available on play store
Hello pubg team
My pubg username :- PrinceDevPD
I don't know why my account banned
for 10 years please bring back my pubg account i am nothing do violent like this
Is bug please resolve it

No
I play game than i will go back to home page and than go again in pubg show your are banned 10 year
Please help me from anybody from the pubg
Why doesn’t portable closet work during match? I saw beta it was working in match’s before
?
@worn notch that’s becose ur hacker bro
What’s ur rank
@silk hamlet ace
Welcome to rip club
@silk hamlet no i am not a hacker
How ?? Back my account
U can’t
Why
there's no way
I’m not mod man ask custome support
Okay
@worn notch you played a match , then your account was banned? Right?
Just to confirm , Did you use any hacks or gfx or any such tools which give you ban?
There you go , gfx tool gives you ban
Lol
@worn notch any third party app that modifies the game will give you ban even if that particular app consider itself as a ban free !
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
How to chang my name in PUBGM ?
Need help with Name change! unable to change with the name card
@peak wadi it's currently a bug , wait for a fix @wary summit
can you please help
@peak wadi you currently can't in 0.8, they will fix it soon @wary summit
@kind drifthow to back my account
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
@vital sluice @wary summit thank you
But u don’t get 10 year ban with gfx I know
My game keeps crashing no matter what I do
@worn notch you've agreed that you used gfx tool , so there's no way of getting your account back probably
@silk hamlet u cant just play like every pubgm legal players ?
deal with it 3rd party tools = ban
I don't know
First ban is 15 second offense ban is 2 to 3 hour then days then more I know
Please help... my game keeps crashing
Hmm
@silk hamlet bro i don't know anything
😂😂
@tulip slate. Move to #chat please
Lol
Just boost ur game before every match u will be fine
@royal plume can i know the model of your phone?
Its a samsung galaxy tab S... got 3gb ram
iPad 2017 game crash problems also
Its crashed 7 times in a single game...
There will be some prob with tab
Probably your device is the problem , it's not that stable for every low end device
Yaa
Report a bug in game , they'll look into it , coz you said u tried everything...
It's not a low end phone actually... it used to work fine.. also my lobby glitches out and has a number of flickers periodically. I thought I might br missing game files... still the same after reinstalling
Then report in game , as a bug
Yeah
Ik how hard Samsung devices lag , even a 4gb device , probably it's device problem... Better to wait for a fix @royal plume
@bright night go to #media , this isn't right place for memes
Whats up with this FACCCKING GLITCH
Which glitch?
lately theres this glitch in the game where it delays or screen freezes for a split sec
I am using a One Plus 5
Any news on the use of name change cards?
So there's no point of phone support issues
@slender sand no didn't have any information
@night cloak BLAST!
@junior streamShould you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
@junior stream i use a OnePlus device too, but i never got that problem , try repairing the game to see if that's get solved
After that try reporting...
why there is no slider for 3x & 6x scope?
@iron imp it's a bug and probably solved with a fix
@pulsar torrent no advertising here or you get mute , sometimes even Ban
Just wanna ask what crate is this one?
@silk hamlet that coupon will give you pubg crate ( if I'm right the 4th crate in order ), in crates section for free
@kind drift when will update patch will come . Tell if any official information
No exact info for now.. let's have some patience
Hello
@kind drift okk
What does the pubg says
Hi support. When fix the texture rendering bugs?
@night cloak no exact date
annoying really
@night cloak yes but we can only wait
IF i enter a match it doesn't load and i have to enter match again each time @wraith brook
@jaunty dagger repair your game from login screen
@wraith brook I did
@jaunty dagger then report in game
@jaunty dagger go to login window and fix game client from there and try again
@jaunty dagger report to pubgm devs here. PUBGMOBILE_CS@tencentgames.com
Sure
@jaunty dagger it maybe a bug in your game so I prefer clearing data
Ay i got the Failed to initialize map downloader error, any fix?
star challenge results are out or not??
@feral viper fix client from login window
Did
@thin wyvern name change is currently disabled by Tencent
Please address lag/frame drop issues in a patch. Its getting out of control even though im using a snapdragon 835 phone
@warm seal yeah ikr
star challenge results are out or not??
@feral viper try switching to cell network/wifi
4G may not work happened with ios devices
@blissful heath that issue is happening on emulator so
حرش حظك والأسم
happened with me but then i fixed game from login window and it worked somehow
@blissful heath 🤷🏻
try switching to 3G if you have access to it
Emulator lol
Any update?
I can't play this game rn, more fps but stutter a lot :(
yeah
@obsidian dove no official date
plz fix those bugs asap😣 i love u pubgm
@obsidian dove we can only wait . I also faced these bugs
star challenge results are out or not??
after like 3 or 4 games (arcade/classic) my game crashes and shows this dark screens
@plain bone no
ok so when it will out?
@obsidian dove try repairing your game at login screen
ok so when it will out?
@wraith brook i did ... nothing helped
@plain bone go to their website . We don't have it's information
what to do ?
@obsidian dove clear your game data . Then login back and report in game at top right corner
👀
@teal kindle Reinstall the game.
Try Repair SD option once.
@cyan rampart reinstalling won't work here .
I need help
@wraith brook How do you know?
@wraith brook what can i do?
@night cloak Known bug. It appears on some devices and should be fixed soon.
@onyx briar Repair your game.
@onyx briar bug
@cyan rampart repaired it for billion of time
@night cloak fixed automatically
@cyan rampart thank you
@cyan rampart nothing will happen
@wraith brook Please move out of this channel.
@cyan rampart ??
If I create a custom room will it appear in the custom room channel
Theses issues should be repaired soon . We only wait for the update
@onyx briar Yes. Go to Select Mode > Room.
@night cloak get note 9 it has 8gb ram done lag fixed
@cyan rampart read the whole message
@night cloak it's upon your device
@night cloak I recall answering you before. What device are you using?
@onyx briar do you think I'm rich or something?
@oblique nacelle tell
@onyx briar Yes, it will appear.
reinstall did not help
@cyan rampart Samsung Galaxy Note 5
I had this issue for months it never lagged like that
@oblique nacelle report that here PUBGMOBILE_CS@tencentgames.com
I used gfx tool and put the graphics and resolution at the LOWEST possible and yet not even a single difference
@oblique nacelle but don't try to cheat
After the update it still lags like hell
No bro
@night cloak GFX only leads to ban
@oblique nacelle okk report it
@teal kindle Did you change your monitor settings?
Welp, ban and the game being unplayable, pretty much the same thing @night cloak
@haughty cypress it is because i was using gfx?
@night cloak you literally had a better phone than me I have J7 prime and you have 4gb ram I only have 3gb
I didn't even have lag
If you want to assist users here, @wraith brook, please make sure to provide correct information and do not start discussions with others.
@onyx briar and it lags for no reason for me
@lime juniper doing same
@night cloak What is your internet speed and how much ping do you get?
Nah @night cloak the lag is caused by the device not being able to run the gme properly
@night cloak I didn't even have any lags but I believe the lag will start stopping
no
That, and also god knows what the devs added which lagged a bunch
@oblique nacelle u can only wait
Ok
@cyan rampart My internet speed is strong, 20-80 ms
@teal kindle Hold on. I'll give you a link in DMs.
It's fps drop
@wraith brook read pinned messages here too before helping!
Should i delete pubg and wait for it to be playable?
@night cloak What's the issue?
Since the last update i have sometimes micro lags what can i do?
@kind drift sorry
renamd card not working!?
@night cloak Everyone have been facing the same issue, a patch will be released soon which will fix the lag issues, don't worry.
@vocal minnow lag when shooting or scooping with the 4x or higher, it never ever lagged like that
@night cloak it's a common error
@snow flax rename cards are unavailable for a period of time.
OK thank you
@snow flax Is it not usuable for the time being. No one knows the cause why its use was disabled; should be back soon.
@night cloak Have you faced the problem before the update as well?
@vocal minnow yes
@snow flax wait for update
Ok thank you 😀
@cyan rampart They were disabled cuz of a glitch.
What does it mean?
Can you elaborate your issue? @oblique nacelle
@vocal minnow I reinstalled, i cleared data, i lowered my graphics to the lowest ones as possible, i did everything, no difference.
@oblique nacelle you have already bought it before
@night cloak Well what device do you play on?
But i get no uC
when is bug fix update? pubgm has so many bugs......
@vocal minnow samsung galaxy note 5
@night cloak Have you been facing this issue from day 1?
@vocal minnow day 1?
@weary cosmos soon
What's that supposed to mean?
@weary cosmos A patch will be released soon.
Why isn't my room showing in the custom room channel chat
When i downloaded pubg mobile for the first time?
@night cloak from the day you started playing the game.
@vocal minnow no i didn't face it, everything was okay.
in korea version.. 480mb
Everything was going well
@wraith brook I bought and money go but I didn’t get it
@vocal minnow the same issue on my other xiaomi redmi 4x
@oblique nacelle please give us more info
@night cloak Well what's ur usual ping?
@vocal minnow 20-80ms
Ok
@weary cosmos Korea has different version of the game since it's a Korean game
@oblique nacelle For this u have to contact pubgm customer service in game settings
I did it but long time a go no one is answering
Does your phone overheat? @night cloak
Why isn't my custom room showing in the custom room channel!!
@vocal minnow no
@onyx briar Calm down.
Sometimes though
@oblique nacelle then contact via email here PUBGMOBILE_CS@tencentgames.com
@vocal minnow everything is set to low
Before the lag started my graphics were set to loe as well
@oblique nacelle they will reply in 3 to 4 days
Low*
And you know what I recorded
@cyan rampart my custom room didn't show up in the channel
Well according to my calculations, the problem might be ur phone or maybe not, try waiting for the upcoming patch, it might be fixed, just wait for the devs to give out a word. @night cloak
@vocal minnow Thanks a lot.
Have you checked your room card? @onyx briar
@onyx briar It necessarily does not appear in the first.
Maybe it's expired?
The order of custom rooms is random.
Please don't share passwords. @oblique nacelle
You might loose ur personal information.
Dm it.
It’s not showing
Do you have money in ur app store? @oblique nacelle
Idk what do you call it.
Maybe you have insufficient funds.
@oblique nacelle
I bought 10 iTunes store
And I redeemed
When I purchased the money go and no uc
Have you lost the money? @oblique nacelle
Yes
So you have lost ur money but you haven't gotten any uc in return right?
@oblique nacelle
Can you send screenshots of ur profile where it shows ur current money?
Have you reported this to apple? @oblique nacelle
@oblique nacelle The iTunes card wasn't expired right?
@vocal minnow today I redeemed
Can i complete sharpshooter title in squad?
@oblique nacelle Well try contacting customer service.
The customs rooms for s9 is solo or squad ?
Maybe I should try to reinstalling
That's the page it crashes on it happend one a few weeks ago and I can't remember what fixed it
I was trying to set up a twitch channel and stream and now it won't work at all
I should just leave things alone
@grave shore Try reinstalling.
Aye do that, have a good day mate 👍.
Thanks you to guys
Anyone able to help. I keep getting an error code when logging in.
Are controllers allowed in game?
@night cloak no if you try with controllers it won't work
My games broke oof.
@night cloak any screenshot
I just reinstalled. Did the same thing.
@night cloak restart your device before reinstalling
my graphic settings keep getting reset
@night cloak is there any adblocker in your mob ?
Nope. No adblock.
the only map where you don't find even bandages
@night cloak contact them here PUBGMOBILE_CS@tencentgames.com
@tame bane no bro we find them
@tame bane there're health boosters and meds
dude
on bootcamp
there are not
i jump there all the time
so don't tell me they are
go and see for yourself
@tame bane no I found them there also
maybe the room you loot is already looted, moreever i've jumped in bootcamp and i do find them
@tame bane yaa
dude there are games where is full of meds
and games where you don't find even a freaking bandage
@tame bane that's not game problem .
@tame bane there are everything available but why you not see
@tame bane maybe the meds have already looted
@pallid gazelle can't do it right now
@wraith brook why
@pallid gazelle rename card is bugged
@pallid gazelle wait for update
@wraith brook i wont tell anyone
omg @wraith brook please don't tell me what you can find or not
you are hired by tencent?
@wraith brook you mean 0.9 update?
@pallid gazelle no there will be patch
don't tell me what you can find or not by talking with guys on discord
@tame bane sorry bro if you feel uncomfortable with our suggestion PUBGMOBILE_CS@tencentgames.com then contact them here
@marble thicket in achievement section
In My Profile> after that?
@marble thicket then achievements
@marble thicket why ?
Can you say me what i am missing?
@marble thicket it's a bug don't worry it will be fixed soon
No it has been fixed since last week
Are you facing the same problem?
Help me @adminstrators
Is the name change bugged? Or am I being stupid not finding it anywhere in the game
Yea its bugged
@vocal vortex it's bugged till now
@marble thicket The Achievement Menu is now moved to the Missions Tab.
@merry sandalhmm thanks for clarifying me aldo
Right
Why is the gameplay very laggy after the update? I can see many bugs. Is anyone else facing this issue?
why my graphics setting always reset
hope dev. are aware of the settings reset bug (prolly it is) ?
@wraith brook is there any date for update or patch?
Rename cards cannot be used
Why is the patch taking so fricking long to arrive? It's been a week since the update was dropped
The FPS Drop is real problem these days, its so bad!! , Hoping for a fix soon .
anyone to help??
in Galaxy S9 giveaway matches, emulators are allowed???
@merry sandal
How to fix dis
@timber elbow it's bugged it will be fixed in next patch
When is the next patch
Unknown🤷
Helow
Any updates for Emulator users?
Still can't get into the game. Oof.
Emailed the email see if they can respond and help.
My boost button doesnt work while driving a car
Anyone knows how to solve it?
When I crouch,the game automatically switched my weapon to my fist but my gun was still on my hand,how? I got killed bcuz of this
@tall acorn it will be fixed soon please wait for next patch,have some patient
@versed hawk same
@velvet anvilShould you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page
@night cloak wait for replay they get lots of emails from players they will replay soon
@velvet anvil it's about probably report it ingame
@night cloak game is full of bugs 0.7 is better than 0.8 seriously😅
@gentle ferry yea,true but devs are trying to fix it👍
Guys my network is fine always but when I get to spawn island my ping goes to 900 n I lag a lot any solutions for tis?
Exactly. I have an awesome connection right now and I just died because my vehicle wouldn’t drive. I kept going on the same loop over and over. Ping went from 100 to 850+ in just a few seconds.
If we use ping reduction tool we get banned or will we be let to play??
There's no use of continuing playing the game at tht ping no fun at all
If I'm not on wen I get a reply pls dm me a solution
@sonic nacelle using any third party app will only lead to ban
Thts is why am asking here for a solution to lower ping can't play like this my network isn't the problem I know tht for sure
@wraith brookincluding gfx tool?
Yep all third party app
@tulip swallow yes
How do u guys even track the people who using gfx tool?
@sonic nacelle choose your region's servee
My region is Asia so I play there oly still its messed up
@tulip swallow GFX tool modify the game files and anti cheat engine think that as hack
@sonic nacelle Don't have any full solution for that issue . You can report it in-game at top right corner
Did tht also haven't gotten a good reply for it till now just the ones askin hope ur problem is resolved
What is the size of update of the tencent buddy emulator for 0.8 update?
Please fix the vaulting system
It’s seriously annoying when they jump in front of the window
FIX PLS
@jagged fiber wait for bug fix update
It will fix it
Mean while report to pubg
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page
@shadow tundra re name card is bugged
when will change ID card works again
@lofty tinsel wait till the update will come
@lofty tinsel no exact time
@night cloak bro any update?
@umbral breach no,we will let you know when you get any updates
@next violet as you see, HUD is hidden, i cant report it ingame
i wonder if there was a way to link ur pubgm account to your steam account o.o
so you could link pubg from ur pc to ur mobile
🤔
@sudden flax no there is no way for it right now you can put your suggestions to PUBGMOBILE_CS@tencentgames.com
aight
I'm still waiting to hear about the rename cards
Oof need y
To really bad
@fierce tundra rename card known issue, sadly no eta, but seems like they will fixed next mini update.
@chrome pasture it is because you cannot kill a team mate for loot it will make you ban forever if you keep team killing
Does anyone know when the ID ticket is use able again?
Sahnok ia getting worse of lag and fps drop.
I didnt kill my team mate kill me plz pubg m team take some action
Is this kill 10 enemies with melee glitched because i killed 4 enemies with a pan last match and it's still not completed
@night cloak I was wondering the same. I switched Clans and would like to remove my former clan's tag.
cant use it !
This is
underfull
I even take a screenshot of it which time it happens!! It's not worth to play EU Server !!! It's all saturated by Asia North Africa players !!! It's so ridiculous!!! I have to play on NA server to have decent games
@wraith brook could you help me ?
Without Lag or bugs or Teams on Arabic language that simply screw the games!!!
Can you fix Server at Europe !! It's really crap and frustration with its not doing me play as should be normal !!!
@pale cedar @barren field @night cloak the rename ID card is bugged right now so therefore it's not usable at the moment, it should be patched soon
Rename ID Card can’t be used since 4 days now - pretty annoying 😅
When planned an update for optimization? I wanna change my ID
I still have no idea what Low, Medium and High framerates mean to be honest. Why not say the framerate instead of giving it a random name?
@wraith terrace i agree wid u bro
@wraith terrace I don’t know, that’s Tencent for you but here’s the framerate in order.
Low is 20FPS, Medium is 25FPS. High is 30FPS.
hoi
Hi , how can i help u @sturdy crag
So how many FPS is ultra then?@native cargo
give mw all roles
Not possible ! This channel is for pubgm support
oof
See #481193721560432670 to know how to get roles
Pubg is lagging on my snap 820 adreno 530 mobile, wtf??
Could be your internet @gilded elm
The chinese version runs smooth
On hdr
Global version lags in balanced graphics
Logic?
Chinese version is optimized differently
@gilded elm game is bugged , have some patience , wait for a fix ,
Chinese version is different from global version
Ok mr pan
Some friend are giving up to play the global pubg
Cause it is bad optimizef
Yea , ik how they feel , but it's not that easy to develop a game , hope you understand
Just have to be patient with them, the devs have a lot to work on
My device beats 180k in antutu and still lags
@gilded elm The game will be much optimised every update.
For now, play on low settings.
Al right
Treasure that framerate more than aesthetics.
All*
👻
@native cargo do you know the FPS for the ultra frame rate?
Low settings lags lot even in high end phones , I've tested it , play in highest graphic your phone supports
I love this game, but that lag su***
Ok that's what I was thinking 👍
In ios devices it doesnt lag
@kind drift I can’t comment on that since I don’t experience it so maybe you can send feedback to them with your device information for optimisation purposes?
@gilded elm Because iOS version is much smoother since it uses Apple’s cores and the OS itself is optimised so it consumes less RAM.
😑 I'm just saying to him
My device support hd graphics and I notice no difference between low and hd graphics
It lags same eay
Way
🤔 🤔 🤔 🤔
Must be your internet.. I don't experience any lag unless I set my settings at the highest they go and I have an iPhone 7 Plus @gilded elm
It’s not stable enough for you to play on high graphics so perhaps low graphics and having a better framerate would be the best temporary solution for now?
My ping is 34 - 50 that isnt the problem
Internet is ping related. He isn’t experiencing ping issues. @ebon nacelle
Internet causes lag tho
He said he's having the same lag on both high settings and the very lowest
@ebon nacelle Internet just controls the ping and downloads the maps if it’s required.
It does not affect the graphics or framerate.
No lol internet controls lag as well, when I play on my WiFi it's fine, but when I play on my data it gets pretty laggy
Graphics and framerate is based on the device specifications, I hope you will understand it more after this.
No, it does not control lag.
Only ping and download speed. 👻
There is a difference between internet connection lag and frame drop lag
Even a player is stating it.
Yes it does? lol when my ping goes really high I get a lag, when it's low there is no lag, and I keep my settings the same
But you said it's the same with your settings on high and low?
So how is that a frame issue
That sounds like your internet
Idk
@ebon nacelle You can go with the way you’re thinking but it’s not right but if it’s satisfying for that answer to you, then just go with it.
Internet lol
My ping is stable
@gilded elm It’s related to optimisation.
Yes
Oookay lol
@ebon nacelle I did game development before so I knew a lot about it. 👻
Just take whatever I’ve wrote here as a learning experience, it should help you out next time when someone asks you the same question
I'm in it right now 🤦♂️
@gilded elm Yes that’s because our version gets everything much faster compared to Global.
But after numerous feedback from the players regarding about lag and bugs, a patch should be on its way soon.
What if the devs are not helping us cuz half of them disappeared with the finger snap?
@scarlet kiln I’m sorry I did not understand your question?
Why would you make the main app small and download the rest of the game data OTA? The game was ok the way they had it before
@scarlet kiln Because that way the game data can stay up to date on their server.
Where as if it’s from the App Store or Google Play, update approval pending.
If it was to optimize it. They did an awful job. Because the game went back to the laggyness of 0.4 days.
@scarlet kiln Just give them time, it will be back to normal. They had a hectic day to deal with on releasing the update as soon as possible since people went haywires.
That could have messed up the optimisation since their priority was to get the update out first.
I can’t even download maps on iOS. Shows error code -1
Which iPhone?
8
That's weird lol I have the 7 plus and mines runs fine no lag or anything
I have a 70mb WiFi connection also.
@scarlet kiln Have you tried the Repair Client button?
Around the same as mine too @scarlet kiln
Or reinstalling, but make sure your account is linked before doing so.
I’ve tried everything already
Yea you just have to wait for the patch unfortunately
Use the in-game customer chat to address your issue if there is no solution available for it at all currently.
They will resolve it for you if it’s possible
They only tell you they’ll let the team know yadayadayada bla bla... gave me a generic bot response
@scarlet kiln For the chat, it’s not bot response. It’s them responding.
When they state that it will be sent to the team it means it will go in the next patch but first in a PDF report stating all these feedback from the chat.
Well if was very vague. Like a generic response they copy paste to everyone.
Yes since time is essential so that was their only way in order to answer everyone’s ticket at a rapid speed.
Actually most games do that once it is played by thousands of players daily so they can focus on sending the reports quickly after taking the feedback that was sent through the chat instead of delaying responses by typing to each. 👻
@potent lintel I’m not a dev but it should be in the next update since this question has been going around the support channel so yes, most probably next update.
i hope so .. thanks in advance
You’re welcome.
why tf does the ranking system just support camping?
i want answers for that bs
there are 20 ppl alive and I get -2
r u kidding me?
@mint arrow The ranking system is based on the gameplay statistics overall if I’m not wrong.
ye bs
So your survive and kill must be around A or so.
I got SS and get -2
Well, you could send your feedback over to them in the in-game support chat?
X3,x6 settings can’t be added in a patch since the option it physically missing from the settings. And that’s not additional content like skins that can be added via OTA. It has to be readded to the main app and we have to download 1.8gb again from the google and app stores.
@scarlet kiln It can be added in a patch.
@mint arrow What tier you is in? And what mode? And what server TPP/FFPP?
Settings are part of the game UI.
@native cargo But they can’t add a new toggle without moddifying the main app. Isn’t not like the Mission impossible music data
@scarlet kiln They can since it’s part of the UI.
Adding a new setting is just done by a new patch that will have the option for it enabled.
Since it’s just tweaking the UI.
About S9 giveaway
Is it International or NA only?
@mint arrow well in high Diamond you have to get at least top 10 to get positive points. You can try healing a lot, getting geared up and surviving a lot, killing maybe 3-6 people minimum. Just getting top 20, few kills but not surviving until the second to last circle is not gonna cut it in high tiers. And the healing factor is broken, they take support points as if you are an active fighter constantly healing and give you points for that. When in reality people abuse that and just stay in the blue and heal a lot to get points.
@fathom nacelle International event. But what bothers me is that they don’t specify if emulators are allowed. It will be close to impossible to win it if they allow emulator and do Third Person into it.
They wont allow emulators dw
But are they gonna
We cant use name changing card ,y?
LoL after you win or die you can’t exit right?
@steel hare The bug will be fixed in the next update.
@vast lion This update is known to be buggy and laggy so I’m sure they know about these issues already.
😭 but i want to change name @native cargo ,
I’m done for the day answering all the remaining questions, heading to sleep now it’s 3AM.
My game asks to enter match again everytime
Bwn wn is the next update coming
@steel hare Oh well, you have to wait till the next update then. Pity. No scheduled release date for it at all.
@haughty socket Because you left the app so it will prompt that.
Now it’s time for sleep.
😝
🙄
@haughty socket Then if it’s a bug, you should report it within the game customer care chat.
Already done many times
@haughty socket it's a bug dude, it kicks you whenever you join a match and asks you to re-enter again
@blissful heathL You know any fix?
how can we report hackers on pubgm tencent gaming buddy after the game has finished? There is an Indian Hacker named "I hate Hackers" joining custom rooms and using aimbot wallhack
@haughty socket go to login window and fix game client from there and try again
@blissful heath Remove the audio that you are currently playing.
You don’t go around helping others if you can’t help yourself to follow the rules. It does not make sense.
@lyric river record your gameplay
and report
@native cargo it is not mentioned there that you need to be in #481428303031566337 while playing music
@blissful heath I notified someone about the audio.
“Songs more than 06:00 are not allowed”
no problems
Don’t help anyone if you can’t help yourself out to at least respect the rules.
@native cargo that next song in the list is added by mistake I'll skip it don't worry
Okay.
