#questions
1 messages · Page 161 of 1
@velvet nacelle you can contact devs here
PUBGMOBILE.CS@tencentgames.com
Okay... Thank you!!
Not working without hat also
What do you want to equip? @split plinth just click on it
I cannot use ID card to change my name
Not working @kind drift
Why so ? Bug ?
Noy getting equipped
@bronze orchid it's a bug for now , it's better to wait for a patch
Only mask not appearing but glasses are
@kind drift Alright. Thank you
Welcome ! Have a nice day
This is a recent bug , after update
Okay thanks !
@split plinth Try to clear cache and restart game
Ooo
Then remove all clothes and equip again
Ok bro thanks god bless you if it works
Hope so bro !
😄
@split plinth do like he said , if it doesn't work , try repairing game
Yup but how?
Hey..I want a help
Assuming that repair at the beginning of home dosn't work
why didn't my page get any confirmation mails regarding the star cup tourney ?
Also i saw another bug, it says running but im not running
Can anyone help me
@dire sierra if you don't tell your problem we can't help you
why didn't my page get any confirmation mails regarding the star cup tourney ?
@bronze orchid @@kind drift i had a problem in pubg mobile that when i start sanhok map. after matching
Game crash ?
Any mod i can dm ? (Dm avertiser)
Explain your problem at a time , don't make this chat too long @dire sierra
Thankyou
guys after the update I do not start the game tell me what to do
@abstract moat dm any mod who's online...
Kk
@viscid shore clear cache and restart phone and try again
Cache of the pubg?
Yes
Why is not anyone helping me ?
@bronze orchid @kind drift i had a problem that when i start sanhok map my game crashes before going to waiting lothat i can k
lobby. so someone asked me to reinstall the game to fix this..I uninstalled the game now i want to know that can i download pubg mobile v0.0.8.0 from any websote not from play store so that i can pause the download? and is reinstall can fix my problem?
I tried to reinstall the game itself did not work, it is possible so it turns out
hoa di I fix this please
Thx however
@formal anchor idk much about star tournament... So sorry
@night cloak can u help him 🙂
@dire sierra we do not encourage users to download through external website , it's available in playstore you can download it
@bronze orchid @kind drift
@kind drift help
@dire sierra please don't send message again and again , it'll be considered as spam
@@bronze orchid @@kind drift So then just answer please that reinstall can fix game crash for sanhok map?
@dire sierra I'm not sure but it can fix the crash
ok.. i'll try..Thanks
@abstract moat I created I by buying room card at clan store
@night cloak why didn't my page get any confirmation mails regarding the star cup tourney ?
@formal anchor When did you register?
@worn willow it happened while you had a bad connection, just a bug, simply restart the game.
After 2-3 days of the announcement of the tourney
k
Is this where we do suggestions?
@formal anchor then you were not selected.
@noble flare for suggestions mail PUBGMOBILE_CS@tencentgames.com
Ok thx
@TheGeniousS clear cache and restart phone and try again
Guys it doesnt help
How do I report an issue with how much BP you receive when dismantling an item. It says one amount and then gives you like 10 times less
@viscid shore what is the problem? Can you be more specific? 😊
@verbal halo Thanks for the report, we are aware of the bug, hope it will be fixed soon!
I already wrote above😂
can someone please help me fix this
What is this????
@night cloak Uninstall it and do a fresh install from play store. 😊
What is glitch in pubgm??
@night cloak it's a bug you can report a bug to pubgm devs via there E-mail
PUBGMOBILE_CS@tencentgames.com
no it's not
@night cloakAfter the update, I do not start the game, only the initial screen appears
I already downloaded the last version . I was playing normal two hour before I reopened the game and is say this .... Downloading resources!!! And stay freeze!!! WtF
@night cloak maybe you computer is not able to handle the emulator
Moderss
The new 0.8.0 is very glitchy and lags too much
@craggy hemlock the name card is not working
Can you help me?
Can you tell me solution
ffs
Anyone can help me here??
nobody will
bunch of useless people
@craggy hemlock it's a bug devs already got that issue it will be fixed soon
@night cloak clear data,cache might work or else download a fresh copy
Guysss look at me
Can u help me
After the update, I do not start the game, only the initial screen appears
Please answerr
@night cloak Try the following fix in #481198147478224896 1.3
Damn it, just when i want to change my name it glitches
@viscid shore Are you on iOS? Can you send a screenshot?
@hollow vault mate I already did the upgrade !!! One ago I'm playing normal since yesterday and today !!! I open the game now and shows this !!! Download resources !!? What happen ?? It's done by game or it's a problem just for me???
Im on android @night cloak
@night cloak stop sending the same screenshot
@modern gale if i ise gfx tool will it ban my acc? Since 0.8.0 is out game lags very much can't even run
I think your file obb file got deleted accidently...take the file through SHAREit or simply reinstall the game....
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
@night cloak Xiaomi Redmi 5 plus
@night cloakis there any fair way to increase fps without getting banned?
I am pretty sure your obb file got deleted..follow:
Go to file manager
Go to Android-> obb
Do you see the folder named com.tencent.ig ??
@viscid shore Try clearing the cache and data then restart your phone.
@tight rivet if the obb was deleted there would be different error
@still dock You can lower the graphics and higher the frame.
I don't think so....
@hollow vault whats your issue?
@night cloakI've done that. Still the same
@night cloak nothing, just trynna help :3
Guys please do something i am a addicted and i didn’t play pubg for a day i CANT BE ALIVE
PLEASE HELP IM NOT JOKING
@hazy bloomwhat's the matter?
the line froze like this
@night cloak i tried it doesnt help
Hey I’ve been trying to use the rename card for a couple days now. It isn’t giving me the option to use ?
@still dock Then Unfortunately it's your phone. You gotta upgrade it.
I don't understand why can't PUBG allow u ms to use high fps like gfx tool allows to
bois can you use id card cuz i cant
@hazy bloom , this is a bug and PUBG mobile devs are working on it
@night cloakis there any tournament giving away mobiles?😂😂😂
@charred vapor Thanks for the report, we are aware of the bug, hope it will be fixed soon!
@hollow vault mate I already done it all.... But I will say what happened ... I changed from principal folders from SD card to phone !! And now the game can't open!!! Thanks for the support but it's out of context what you say to me!!! 😉
Ok thanks @night cloak
@night cloakWhat else can I do?
@still dock Yes but the registration is closed now,
Wat da hek?
Hey I found a bug in 0.8.0
@viscid shore Please do a fresh installation from play store. Just uninstall your current game.
@spring dirge yes?
If you have a fully damaged Armor and you swap it out with any other Armor the fresh aromr becomes fully damaged
Please tell the developers to do something about this please i am gonna die @night cloak
@night cloak so you moved the obb file to sd card ? well it's the reason game is not working because it's root is in phone storage not in sd card
@spring dirge Email your reports to the developers at PUBGMOBILE_CS@tencentgames.com.
Hi !
The vehicle driving in sanhok is pathetic @night cloak
Ok
@hazy bloom we're noting all the bugs and notifying them, don't worry. Be patient.
@night cloak thanks
@haughty storm What do you mean?
Heyy What else can I do? @night cloak
And one more thing
@night cloak
When we get out of vehicle while driving slowly
It takes complete health
0.8.0 have a BAGS Low fps(700+ ms+lags) Pls back to Option to use GFX tool cuz With this the game runnig fuster
@night cloakit's just me so?
@viscid shore How much did you wait on Loading screen?
@haughty storm thats why you fully stop to make sure you dont get downed/die
@night cloak
Vehicle is turning to left automatically
30-40min @night cloak
@haughty storm It's true, you gotta stop the vehicle.
@night cloak
It was not the case
@haughty storm were some of the tires blown?
Previously
@haughty storm it's not a bug.
New map is laggy at 70 ping
¨several people are typing¨
@night cloak and wht? it's just me so?
@night cloak no tires were blown
keep helping 👍bye !🤔
well, is your device cracked at all?
@night cloak 0.8.0 have a BAGS Low fps(700+ ms+lags) Pls back to Option to use GFX tool cuz With this the game runnig fuster
@viscid shore Oww that's sad. I'll note this issue. Can you also mail to PUBGMOBILE_CS@tencentgames.com?
It happens with me and with another member of my team
OK stop spamming that @night cloak
@hollow vault yes mate but it was the inverse I had all in SD card and I change that config. That's why the game don't run !!! But I changed as it was and ... FIX 💪
@night cloak already about 5 hours ago
@night cloak yup correct, glad it worked. frag em now !
Im not spaming @night cloak
@night cloak you might get banned for using third party softwares.
@night cloak hmm that's nice that you got the solution 👍 better you help others next time regarding to this issue
@viscid shore Then be patient. Hope they'll fix it soon.
Didn anyone faced driving problem in sanhok
No problem.
Im not useing it but way only now its blockt? The game was runing fuster with this @night cloak
Only lag
@haughty storm please do a short video of the bug.
@night cloak I'll
And send it to PUBGMOBILE_CS@tencentgames.com
@night cloak yeah no problems dude!! Only death have no solution!
@night cloak glad to hear that ,thank you so much👍
So, i've updated my emulator and this happened
@night cloak Welp, there's nothing you could do.
@tranquil flint Thanks for the report, we are aware of the bug, hope it will be fixed soon!
oh so im not the only one, ok
@night cloak @night cloak @hollow vault thanks ppl for the support!!! One more question !
It's better run the game in devise memory folders or in SD card memory folders????
@night cloak It's better to run the game on internal storage, since it is much faster.
Y do emulator queues ta so long i was queue'in for like 40 mins in fpp duo and no games found
@stone notch oh it's a the fast expensive ones😁😁 forgot name but I had read about!
@night cloak It's because much less number of people play on Emulator compared to mobile players.
@night cloak yeah hope I was thinking the same and it was just to have a confirmation of someone better then me in this stuff!! 💪👊🤓
Every time any enemy is close the game lags , mostly in erangel..any idea why?
The game is on 700+ ms i cant move without to stuck add option to vray low because of pubg mobile lite He is not all over the world the possibility she could have used GFX TOOL And to choose graphics and settings that run the game fast it was good and would not get band @night cloak
@night cloak Alright, enjoy the game 😉
@oblique sphinx Try lowering your graphics. It's your phone's processing power unfortunately.
I have ben boost the game its not halping too
@night cloak Umm I don't think network latency has anything to do with processing powers. Try changing servers.
@night cloakmy friends and people I match with also face the issue
In other servers i have 999+ ms @night cloak
¨band¨
lol
@night cloak Thanks !!! I will do all properties !! Keep the good patience work whit us!!!💪
Guys update have some bugs , please be patient until we get a patch for it ( which cannot be solved )
Thankyou🙂
@oblique sphinx can you tell me the phone models of you and your friends?
@night cloak Welp, you can try changing your internet source.
@night cloak no problem.
Motorola, Xiaomi, iPhone etc etc
Not hlaping the WIFI in isreal is bad😥 @night cloak
@oblique sphinx Model Number, not brand name.
I try ti install games i not playing and to see @night cloak
@night cloak Try with your mobile data, see if it reduces the network latency or not.
@night cloakoops sorry..I have mi note 5, I don't know about my friends
Full wi fi 700+ ms?! @night cloak
Hey @night cloak would you happen to have any information on why pubgm slipped over the neon blue set? Been wondering for a month now 😅
@oblique sphinx What you gonna do is change your graphics settings to smooth and frame to the maximum it supports.
@night cloak WiFi speed/ connection strength has nothing to do with network latency.
@turbid geyser You mean the Loading screen?
@night cloakmy graphics are set to the lowest..game lags only when the an enemy is nearby.. I thought it was because the update was on the way but even after the update I faced this problem,that too only in erangle
@night cloak i installed while back gfx tool and then uninstalled it . My game is working good even with gfx uninstalled will it ban my acc?
I reinstalled the game it still works fine
@oblique sphinx It's not a game bug. It's unfortunately your phone. I don't think there's much you can do about it.
Why doesn’t it let me use a name change card when I last used one weeks ago??
@stone notchphone network everything is fine..it's just in erangle that I face the problem
This set
Today I was not able to partial drop bullets from my bag...I fully dropped all my resources and then dropped the bag too and then picked the bag again and the prob was solved...but still, there was a glitch...
Playing from my iPad mini 4 , latest iOS and 0.8.0 of PUBG mobile...
First it was the bunny set, skipped the neon set, and went to death squad
@stone notchsingle and squad
@still dock I've no information regarding that, but it might ban your account since the game file was modified. What you gonna do is do a factory reset on your phone and reinstall pubgm from play store.
@night cloakany other way?
Just wondering if that was intentional
I've purchaes elite rp on my acc for both seasoslns
@turbid geyser Welp I really don't know the strategy of the developers 😆
Let me just play some more games I'll let you know if it happens again @stone notch
@night cloak , Today I was not able to partial drop bullets from my bag...I fully dropped all my resources and then dropped the bag too and then picked the bag again and the prob was solved...but still, there was a glitch...
Playing from my iPad mini 4 , latest iOS and 0.8.0 of PUBG mobile...
No problem, hope you find an answer to the easter egg. @turbid geyser
I get two airdrops at the same time is it a bug or what?
@still dock That excuse doesn't matter.
@night cloaki have a issue
What the hell is wrong with the game..am experiencing several bugs and crashes while playing the game...a jeep blueprint shadow appears on my screen and am unable to see anything.my game crashes a lot..its like playing once makes it crash for 2 times.please fix this or give me some help and fix to this.
@tight rivet update has some issues dude, wait for performance fix updates
@night cloakso I've to factory reset my device?! Isn't there any other easy way
@tight rivet did you fave the issue before?
@night cloak , I didn't played that much but it was the only time...
@tight riveti faced the same dude
@still dock It's the most simple way. Or you could manually remove the files pubgm has, which is complicated.
It just deselects the item
@tight rivet Then it's just a minor glitch.
@night cloakwhat about mine..did u see the screenshots??
@night cloak @golden lotus , yeah same thing, whenever I clicked on ammo to partial drop it, the game deselected it instantly...
@golden lotus Yes, Thanks for the report, I'll report it to the developers. Please be patient.
And please do something for the crashes mam...my game crashes a lot after this update..its like 2 times for a single classic match..
And my phone fullfills requirements of pubg m
It could be because you've auto pickup turned on? Try turning it off and see. @golden lotus @tight rivet
@golden lotus So it kicks you out to the homescreen?
Yes..it just crashes
And i have to restart the game once again
And enter the match
Happens everytime after this update
I have contacted pubg mobile support by there mail
..still no response from their side
@night cloak after matchmaking my loading screen stuck for 20-30 seconds and a notice comes as enter in match agian and game is so choppy and laggy I have 4GB of Ram
Update has many problems..hope to fix it soon by any patch
And also when I won a match the screen stays as it is no exit option is displayed I have to press back button and a notice appears you were killed in last round
@golden lotus True. Please wait for their responses, they takes a bit time because high number of tickets.
@little forum Thanks for the report, we are aware of the bug, hope it will be fixed soon!
yeaaa its true
Nice, stuttering when facing the enemies
my game gets freeze for a every few sec ..!!
@vast star me too
it happens when the enemy player is front of me
The game doesn't let me change to balanced grafics, when I change it and restart the game it goes back to low grafics, is there any solution:( ?
i think so there will be a minor update soon,,!! i hope!!
Hope they will realise the patch soon
or else even pubg mobile will start to die like pubg PC
Developers should focus more on optimising the game rather than adding new things
Hey, i downloaded miramar and sanhok.... game is running well (a little laggy at times) but all is well..however, when i try to match in miramar...the gamr closes. Any fix?
@winged yarrow exit your game then restart your phone and try again
so just to make sure is the cant download map error code -1 thing a bug from my side of the game
@jaunty wind dm
@gloomy plinth restart your game
IOS?
but today someone said that we are aware of the problem and it will be fixed soon please be patient
@blissful heathandroid
then wait for solution i never got error 1
yep
go to login screen and fix game from there
repair button?
i tried that
3 times
😂
i am just wondering if i have to try something or i just wait and it will eventually be fixed
wait for some time and keep trying dude
@gloomy plinth it's a bug but has been reported
i think download server is busy that's why you can't download the map
@gloomy plinth yes, many users have reported this
cause many people when i asked on reddit told me they faced that problem and fixed it by reinstalling and clearing cache and stuff
i tried reinstalling
i updated on phone and emulator but did not get this error
@blissful heath yes me as well
@blissful heathclosed game, restarted phone...still closes when attempted to match in miramar
fix game from login windows
after every update they try to make sure to make players upset as possible as they can so i think they are destroying this game see u
so one more thing..i mistankingly made a new account on my google play instead of making a double link to my main account (since previously u couldnt log in with google play)
i am looking to delete that account and connect the google play to my main
is it possible?
@gloomy plinth nope
k
@blissful heathfixed game from login screen, said repair was finished...log back in, still closes upon mirarmar matching - android - galaxy s9+. Never had problem until recent 080 update
@winged yarrow then take a screen shot and send it to Tencent Support with brief description of the problem
when would the pubg mobile star challenge ranking announced?
@wispy flint check #community-news
there's nothing about pubg mobile star challenge there @blissful heath
The new update fuxking my phone up
Everytime i start a match it says enter match again and then pubg isnt responding and the game closes
And the lag become real
😭
6x sensivity problem !!!
@remote thorn It could be your internet. Have you tried switching servers?
There are some bugs , please wait for a patch
There's no estimated time for patch
Please have some patience
@eager yarrow It is known and reported. I probably will get fixed in the next update.
@cyan rampart it doesnt effect to make the game not responding
I cant even play!!!
Ur saying dont use scopes
So many bug..fps drop in sanhok..freeze screen when there is enemy player wtf
@remote thorn i said not to use 3x and 6x only
@feral heart Feel free to report bugs in an E-Mail to PUBGMOBILE_CS@tencentgames.com
@remote thorn beside scope sensitivity issue what kind of problem you're facing?
The new update fuxking my phone up
Everytime i start a match it says enter match again and then pubg isnt responding and the game closes @blissful heath
Hmmm world chat doesn’t translate anymore?
And I have Chinese showing up on my home screen too?
Lol anyway to fix that
Its his clan lol
@remote thorn whats why i asked what phone you're using
Lenovo z2
Pretty sure that telling me he’s in a match
Before update i had no lag
I think it the update
do you even have access to login screen? @remote thorn
Yep
I have a few games crash on me
@remote thorn yeah so many lag in this update
Ikr
Ok
At least backpack bug is fixed lol
Guys I can't match up in the updated version
Have already played with my id on another device but the game crashes on this one when I try to play
When will the LTE repair come out?
@night cloak no exact date yet
So it’s still an issue?
@night cloak they are working on it according to their tweet, a new update will roll out soon
@lone moon That is his Crew name.
I am unable to match up. I Have already played with my id on another device but the game crashes on this one when I try to play
@twin axle So you were able to play 0.8.0 on a device.
Now you are trying to play 0.8.0 on a second device and the game crashes.
Right?
Correct
@twin axle log out from redmi 4 and try guest mode and check if that works
OK I'll try that out
if that does not work log out from redmi note 5 and login to redmi 4 and try that too but before that repair your game on redmi 4 from login screen (auto repair button is there) @twin axle
Cant Change Name
okie
whats up?
@sudden egret yep
sound just stops working when playing a game randomly..
ask
then I have to okay the game without sound.. is it a bug?
occurs randomly in some games.
okay.. should I report it or they are aware of it?
help ?
@inland laurel come to #emulator-chat
Auto repair didn't work
Why game is lagging too much after update ?
okey thx
yep
😭
What is it ? @near token
I'll try
My acount got banned for 6 months
@blissful heath auto repair didn't work
@near token lol
And i still did not find the reason
😭
I have purchased my elite pass in that acount
@twin axle log out from redmi note 5 and log in into redmi 4
You can file a claim, it’s in the bottom right corner in the account suspension dialogue. Apart from that, there’s hardly anything else you can do. @near token
I have already done yhat sir
Bt nothings happened
😭
Please sir
Atleast reduce the day somehow
When did you file it ? @near token
@near token used gfx?
@blissful heath but I regularly play on the note 5, so will I have to log in and out often?
maybe you played very well and some players reported you 😂 @near token
In
Lobby said
Rp hacker
They probably reported me
Bt i was so sure that i have not done anything illegal
😭
@twin axle i think the game is ip locked so you need to log out and log in again and again
Ohh
@near token the response time may wary, it could take a few days for them to answer you. Check pinned messages on this channel for reasons why your account might have gotten suspended.
They said you violated rules
Bt dont tell me exact reason
Sir
6 monts are too long
Please
Reduce it
I beg you
😭
maybe you gave your phone to someone and they uploaded the hack script @near token
I found some chinese text
@night cloak English only please
we're not your sir @near token
Then what
@near token I’m sorry, but we cannot do anything for you at this point. Just wait for the response they give you.
simply ask your question and explain your problem in brief
and please don't give your phone to others
@near token if you play with hackers you'll be banned too
6x sensitivity is completely messed up in the new update...!!!
read the policy
😂 So this niqqa steals from Tencent and expects to not get banned? ROFLMAO
Refunding after you get everything IS stealing!
Please do something for the 6x scope sensitivity
Where is clan ranking
Free Elite Royale does not exist.
Either you pay and keep,
Or refund, steal and get banned. Period.
Same happened with Guns of Boom refunders, got banned.
Servers are lagging af
@near token you can talk to pubg team at PUBGMOBILE_CS@tencentgames.com
maybe his friend took his phone to access the free elite pass on his account too but got banned for 6 months
It didn't lag atleast
@nimble mirage update is a bit buggy , try repairing the game , if it doesn't work , better wait for update
if he talks to Tencent and they find him guilty, they'll send police to arrest him like they did in china😂
@blissful heath well deserved. This refund nonesense is getting ridiculous. It should be for purchasing goods on amazon or such. Not for places where you have to give multiple “accidental clicks” in order to purchase something by mistake.
yep
Is qbu in the game now?
I cant see to find it anywer in sanhok
I’m getting internet errors
@steady gulch not yet in 0.9.0
@blissful heath Oh alright thanks
ios?
Yeah
@tranquil phoenix it will be fixed soon
Whenever i try to open the friends list it keeps on crashing
until then use WIFI
Help!
@idle violet go to login screen and fix game from there
Thanks
@blissful heath
yep
There is a chinese text in the global update.
@wheat ivy where?
I posted the image in the image share place
I haven’t heard of this issue yet. Hopefully it will be fixed with the next patch. Chances are the game isn’t optimized enough for your device. @idle violet
Will we ever see ragdoll bodies?
lol they're chinese players @wheat ivy
@wheat ivy yes, that has been reported and brought up to attention. Also, you could use the in-game report button to report this issue as well. Thank you
How do I change my name ?
I've a rename card
But when I click on it there's no option to edit n stuff
it's a bug you can't use rename card rn @carmine jacinth
😵😵😵
Maaan
This new updates is poorly optimized when comes the upclose battle, the landing and the x3 and x6 scope sensitivity optiond doesn't even appear!!
The shots cause sluttering
@tired flume they removed 3x 6x sensitivity settings, don't use them until fix come
I cant play if all my fights are by luck
If im getting shot i cant aim properly because it lags so hatd
And all the time all played in my server with 64ping, now is 130+
Fix the game to be enjoyable again
Isn't the M24 a common spawn now?
Can i transfer "fb data" to another account?
my actual fb account Has been removed
antalising on
@brisk loom on sanhok only
Very blur
@night cloak nope
I need help
you can't transfer account data
@blissful heath 😫 😫
My Antialising This buggy
@inland laurel emulator?
@inland laurel you;re using emulator?
why do name cards not work
bug @night cloak
Maannn everything is messed up
Hey guys please help me with this whenever i tried to download sanhok or miramar it's tell me failed to download error-1 please help
@short comet go to login screen and fix your game from there
Who do we contact to get an issue with the game resolved? Is there a portal where we can open a trouble ticket?
@finite kernel email Tencent
@short comet go to login screen then click auto repair button
Okay I'll try
@hallow quest no devs here only community members
@blissful heath didn't work bro :(
@short comet then wait for fix
@frank cradle they have not included 3x 6x settings
don't use 3x 6x
My fps settings can only go to medium.
upgrade your phone
@night cloak yes
App gets force stopped whenever i jump out of the plane at miramar😠
@long egret from login window fix your game
@blissful heath I lag whenever I use a 4x scope how do I fix?
idk about 4x only heard of 3x and 6x
Hey, why the servers have so many lag, before the update y was playong with 13 Ping, now i play with 900+
play on other maps sanhok servers are way too laggy rn
@blissful heath that causes lag?
idk
server side lags and high ping
I was playing in Sanhok and my ping was 900+
try erangel map and see if ping increases
k
I am having issue saying, downloading resources, what do I do
@blissful heath miramar is also really laggy
On blue start screen where the developer name comes
seems like the maps available to download are laggy
@blissful heath miramar was always laggy
@uneven pelican you got apk from third party site?
No
send a screen shot
God, I can’t even enter the lobby, it says that i haven’t got internet
@moderators please help how to fix the bug i am facing whenever i click start a match then it shows to enter a match again eveerytime
They control sensitivity is fckd up the rendering is fkd and the lag is real
@meager moss true
My sens was perfect then this happened 😦
lol
Why is this happening? Can anyone tell me?
I speak spanish so I am going to you an spanish capture k?
and because I don’t want to enter in the spanish discord xdxd
Hey guys, did the game updated in the last 3 minutes, because it says that I need to download all the resources again
Is the PUBGM developer crew working on the issue with not being able to play on LTE or 4G data? Because I have really sleeping w internet bc I live in the middle of nowhere and my internet cuts off and on so if I win a game my game glitches out and crashes then I don’t get the win counted.
Please ping me bc I have this server muted
idk
@night cloak or @grizzled lark ?
Aloha! How can I help you?
Hey, @night cloak Have a problem with starting the app it's downloading the whole files again. Even i updated the app minutes ago.
Hi Dudes I see rainbow everywhere is it normal?🌈😂 Since the updates in all maps I have some rainbow on walls, floor, roofs, ennemies... that's a bit ennoying... That was not there on the bêta 🤷♂️
@frank rapids I have the same problem
Yup
downloading the resources again
How i can fix?
I can't read that language.... Please translate.
@nova moat , I think that you need to download the respurces again like me, just restart the game
It is Portugues i think
Network error. Please check your network. Error code: 154140713
@nova moat Just restart your game
buradaki sorunuma yardımcı olursanız sevinirim 😃
@ocean sparrow download the game again?
WOT
@night cloak don't do that here please.... Its a support channel. @open hound do something.
@nova moat noooo, just restart your game, and it will say that you need to download te game files again, only 475 MB
@frank rapids Zαя∂ιαи
uhm
@frank rapids bende destek kanalı oldupu için yaptım zaten kardeşim
English please
@frank rapids I already made it for my support channel sister support
@ocean sparrow I'm going to try, thanks
Right
where do i find the personal Achievements now?
in Misions
I'm gonna delete and download the game again.
👍
I can't find the achievements
the achievements are in missions
Where's that I didn't see them in the battle pass missions
not in the battle pass, in te daily missions, in the lobby
Good evening, after the update, the sensitivity settings for the x3 and x6 sights have disappeared
yeah, they are going to improve it in a while
the approximate time frame did not say?
No sorry, the just said me “In a While”
ehh ok, thanks
@crisp briar I hope I helped u
No use option for ID cards. Bug? Or new process?
🌟Can someone please help? Pubg keeps crashing after the logo and other stuff loads. It was working fine yesterday but not anymore. I'm using a Samsung S8🌟
do you guys have big sensitivity on 6x
and in settigns on sensitivity there is not for 6x
Im in the same situation @lusty shard . Happens when i try to go to sanhok... other maps work fine..
Any help?
I reinstalled through itunes. Still no additional maps. This is getting ridiculous, no fix for error code-1 yet?
@twilit widget Because no cars in arcade bro
@twilit widget only in classic games
@twilit widget and i dont know much about the QBZ Because i didnt play the game ..
@hazy bloom yes i play classic mode and i didn't saw the new car
@twilit widget whats the map u played
This car on the jungle map ( i forget the name of the map )
Same
Same
Same
This cars is for miramar only
And the final car from the flare gun
since the update is the sensitivity setting for the 3 & 6 time scopes no longer there, it was previously with the 8 & 4 time together and now you can not adjust it anymore
^^
also on emulator alttabbing stoped working, you have to go windowed to switch windows
alt+tab to switch between open windows
if you go fullscreen on emulator, you can no longer alt+tab
Hey guys please help whenever i tried to download sanhok or miramar it's tell me failed to download map error-1
that also dissapeared, i cannot change the 3 and 6 times scope sensitivity
I can't download the maps
@short comet happens to me too. Developer don’t care about us. I spend money on Elite
Man this bull$hit
Can’t even play freaking Miramar. How Am I going to do easy RP missions if I can’t quickplay in Sanhok? Erangel takes too long
Me too it's so glitchy can't download miramar or sanhok
what time is the active flare gun?
I am not able to use my rename card
Is it a bug?
@lyric gulch how did u solve the problem?
I am unable to use my rename card. I'm in in 0.8.
I don’t know it just works now @cloud vale
@tranquil nest same
I haven’t tried using any but I’ll give it a try and see what happens
I clicked on the gifts tab where I sent someone a gift and there was an envelope that showed this. can someone translate please?
I've tried to click send but nothing happens
My friend uses data and oubg wont load for him any ideas on how to fix it
@crimson tide
:(
@open hound help ussss
Why would you rename?
Maybe they wanna milk us even more and now renaming will cost a bunch of UC.
Lol
As has been stated probably a hundred times in the past 24, rename and some other features are bugged out
I'm having major problems
I was playing a squad match, and one of my teammates knocked a guy in a building. I threw a nade to kill him, but my teammate went in the building and got knocked. Now I lost too much merit and I can't play squads or duos!
@neon patio
Not an issue, it is designed that way to prevent trolling and team killing.
Read the past notes.
It takes so long to earn it back, and I play with friends almost everyday.
You can write a complaint in email ... but they won’t reset it.
I'm kind of angry. They need to make the merit system not count against accidents
whyyy x3 & x6 cannot be set...???😫
I hate my life
I’m not buying it. You either let him die. Or do this on the regular... nobody has that many “accidents” as to lose ability to squads at once. You could have it happen once and revive him and t would be fine. How many times do you knock your friends?
I thought killing teammates first time is -10?
Well the accident was the gren... but him dying even if it was an accident was on you lol tough luck bro. That’s RNG. That’s like not wanting to be held liable when you accidentally discharge your weapon on a fellow army soldier. There are consequences for accidents too. Hope you get your merit back and have fun soon.
I threw a nade at my friend as a joke, but then I learned about the merit system
@haughty cypress me too. That’s why I have tough time believing just one time happening makes you lose squading. Sounds like it happens often.
Then thats your own fault for not knowing lol @fossil flame
It was in none of the change logs, I just wanted to start playing. How would I know?
Actually it was, at one point it was up on reddit for 2 or 3 days
@fossil flame create a new account
Reminds me of The Bushka and Snak8eyes lol they used to gren just for fun on streams.. and revive themselves.
But that was before merit lol
I don't look at the reddit
Oofff @scarlet kiln
I'm not making a new account, all of my friends are on my current account
I shouldn't be restricted from playing with friends because of a flaw
Then just play solo until you get merit enough. Play on a different low rank server to win fast. And get it back
@fossil flame add them on the new one
Is the new update out?
@fossil flame its not a flaw, its ur fault
Playing squads with friends is important to me. I can't just play solos
@cloud vale We live in a society, Agent!
@scarlet kiln i know
Dude, you weren't even in that match, it was sheer randomness that he got knocked
To be fair, its impossible for a bot to detect an accident
There are too many criterias needed to be set
@fossil flame i am sure it wasn't the 1st time u knocked out a teammate
@fossil flame well if you don’t play solos how are you going to gain merit to play squads again? Sounds to me like either you play solos, or stop playing at all lol or create a new account
Guys is anyone suffering from "failed to initialize map downloader" error?
How about instead of having a bot they let the person decide if their killer looses merit?
@agile sonnet yeah its a bug
@cloud vale so you cant play on sanhok and miramar too?
@agile sonnet yes. I have no frekking Meeramar or Sandhawk.
I do play solos but it will take days or even 2 weeks to gain that merit back
@agile sonnet i didn't face it but many players are having issues
You mean the player?
Try changing the network @agile sonnet
@scarlet kiln Tencent was informed of the error and they still havent dont a thing
@cloud vale did it on 4G and on Wifi both the same
Nyeh, at some point they will i guess
@night cloak where is Fpp driving
@cloud vale fpp driving
@strange widget in pubg pc
@cloud vale but someone say that in this fpp driving is coming
@agile sonnet Im sure if it was Powerbang or 7WG suffering this issue it would’ve been address in minutes since the update release. But since it’s just everybody else who’s not famous they don’t even tell us what’s wrong or to wait or anything official from Tencent.
@strange widget that guy lied to u
@cloud valeokay thank bro
@scarlet kiln totally agree
I even thought it was iOS exclusive but a friend with a Galaxy S9 has the same issue.
0/1 and i never bought it
If you having issues where you trying to download the map, it's say 0Mb here's how for mine is work. Turn on storage permission and clear cache open app and download the map
Yup
still cant connect wtf
And beta worked perfect. Downloader maps perfect. This is embarrassing
can't even get past the loading screen on new update says internet error. tried wifi, 4g, restarting, clearing cache and data, given all permissions. nothing works lol
@night cloak on iOS? 🙂
Does the map only spawn on one certain map or do they spawn on all maps?
@versed badger I had e issue too but it’s fixed
@scarlet kiln on ios not exactly know how,
@night cloak Exactly. That’s what’s wrong. No way to fix it on iOS. 😦
well all we can do is wait until they fix it
Mhmm
Why this everytime I open no problem playing just that message annoying when I open
In good ol days you could give superuser permissions to apps in iOS when we had JB. And this would been fixed quicker. But now we have to rely on them updating the app again. And downloading 1.7Gb again from appstore with correct permissions
@old frost restart your phone and repair the game
When I click close app it gets rid of message and I continue playing it does not close app just gets rid of message
Still just in case
Wait NVM I have 51 merit it'll only take like a day to get back
To be honest I'd rather spend a second clicking close then redownloading the game again
Lol
my game before was running at 40 fps, currently running at 9 fps pubgmt
Hello, is the bug where the flaregun doesn’t spawn fixed?
Why haven't I come across the flare gun
Yesterday I was told flare gun has spawn issues
@rain pilot @night cloak
Yea it's a bug ,the issue has been reported and devs are try to fix it ,it will be fixed soon stay tuned for further information
Thx
Soooo uhmmm
Thank you feel free to dm me
Mind if someone ask the devs if the door not opening properly bug is ever going to be fixed?
@haughty cypress you can ask your suggestions to their email address at
PUBGMOBILE_CS@tencentgames.com
@rain pilot naw way man
I'm not complaining about a thing lmao
The devs are aware about the lame door bug lul im sure
Yea
Door
Oh I'm lost lol
@night cloak @rain pilot
Please is your confusion has been solve then move to #pubg-mobile or #chat 🙏🙏
O
My game bugged out after I died and wouldn’t send me to the results screen, it just kept watching the loot box I dropped
The game would not continue from this point
@night cloak Thanks for the report, we are aware of the bug, hope it will be fixed soon!
Inventory bug needs 2 big update to be fixed, glad it's fixed but it takes time
@mighty summit Aloha! How can I help you?
Please help
@night cloak Uninstall it completely and do a fresh install from Play Store.
I just installed it from the playstore
Also I’ve been running into this issue where the game will log me out during the match for no apparent reason. I’ve lost the match due to this issue before. And before you ask, I’m using WI-FI and the connection is strong. If you tell me it’s a 4G issue I will start cursing.
I need help
Somehow the game is not detecting the obb file. Can you go to Your phone's storage > Android > obb > com.tencent and take a screenshot of the file inside? @night cloak
@hard parcel Aloha! How can I help you?
Are the results
For pubg mobile star challenge Asia server are out?
For regional semifinals?
Cause I have received a mail from them
There's a particular Google forum links to which I Have to complete the survey isn't opening
Hope that is the issue ! Since I can register Only till tomorrow
@night cloak is this official mail?
@hard parcel please email PUBGMOBILE_CS@tencentgames.com
@night cloak they respond very late
I have a question a partner has a huawei y6 2017 and I can not install pubg mobile
@hard parcel the mail u got seems to be official
@night cloak what do I do now
@night cloak Did you check both internal storage and SD card? Or you don't have a SD card?
I'll check
I have an SD card
The Huawei y6 (2017) It is in the list of compatible pubgm devices
@night cloak go to the same location but on SD card and screenshot.
Ok
@forest pawn what is the issue your partner is facing?
He's from Chile says he does not appear in the play store and I told him to install an apk and
El mapa de sanhok tiene muchos tirones de lag
And it says "your device is not compatible with this version
@vital sluice okay
@forest pawn unfortunately the game officially doesn't support the phone anymore.
@fresh merlines un problema que se solucionará pronto
That happens when its not compatible.
Ok thanks @night cloak
Not pnly pubgm, other games too
No problem
@hard parcel did you send us the full email as screenshot?
If not, please DM me.
Anyone not able to downlod new map?
How do we reopen lucky crates
@autumn viper Keep playing Sanhok and it will pop up on your menu screen, you can purchase it from there.
Cool, does everyone get the same one
@tardy dove it did pop up but I didn’t but it . It still shows in my background on my menu with a time limit though
Didn’t buy it*
@autumn viper If you didn't buy it, you won't get it Unfortunately.
Aww man
@night cloak
It’s just sitting in the background teasing me lol
@autumn viper Dw it will disappear after few hours.
@frail void Thanks for the report, we are aware of the bug, hope it will be fixed soon!
hello
@crude plaza Can you be more specific?
do you want me to get the error code?
Or a screenshot would be helpful
ive reinstalled restarted and i have more than 10 gigs of data to install it
Where's the "Use" button?
@crude plaza how much free space do you have?
Hey can anyone tell me what's the reason? Do I need to buy a new one?
10.22 gigabites of available storage
Or Im wasting 5 dollars again
@urban charm there will be a patch soon, please be patient.
Oh..
Im not really angry or anything I just thought I would be stuck with me ex - clan tag ign.
@crude plaza can you do the following in #481198147478224896 1.3?
wym?
@urban charm It's currently a bug for everyone, you gotta wait unfortunately.
