#questions
1 messages ยท Page 159 of 1
@graceful carbon did u try to do what I said?
No trying it now .
@cedar elk who knows, we haven't even heard anything about the gun skin designs we submitted. That just went cold.
@umbral breach Dm me your character ID
Update Di iphone 5s kok tidak dapat mengundu app terus ya ??
@calm smelt Gun skins are still being worked on
@tiny plinth English please :)
i was kinda hoping to get it in 0.8 i really like the black masquerade and looking forward to get the silver ๐ฆ
@mint dagger oh ok did they receive that many lol?
I thought it got put in file 13 by now
@mint dagger done
Updates On the iphone 5s, you can't mengundu the app is right?
So how do you "like" another player ingame?
@calm smelt Needs time to design it in game haha
@brittle wyvern Please give me your Character ID number
Please help
@mint dagger just to clarify using gfx tools can get you banned ?
Someone suggested I clear my google play catch I did that I even restarted my device but could not download the new update. This is why I will wait for like the 20th of next month then hopefully these issues are fixed and I can update without issues. Until then I will continue working on my daily clan missions.
@cedar elk. Yes u will
@mint dagger can you tell if its a server side issue or something else which is causing error code -1 and cannot download maps
Where can i find my character id. Also i've already tried re installing but it doesnt work.
Update on the iphone 5s, (can not download the app) on?
@mint dagger but are they going to design the winning guns in game before announcing the winners of the design contest?
Using any kinds of third party apps to modify ur pubgm will be considered as banable offence
@brittle wyvern Click on ur profile u will see ur charcter ID it will be in specific numbers
@calm smelt Yes
@brittle wyvern log in game click top right hand side by your avatar it will be on the left below your character name with a button to let you copy it
@wraith gale try to clear app data and try again
@brittle wyvern same problem here bro... But my is a bit lesser
Thank you all. Its taking a while to see it properly though.
Update on the iphone 5s, (can not download the app) on? @grizzled lark
@graceful carbon error code -1?
@tiny plinth u cannot download the app or something else?
@brittle wyvern cpu taking time to process
@umbral breach at least u can play the game.
@mint dagger oh ok, then I can understand why it would take time. However I am sure if they asked the winners they could supply then with editable versions of their designs to make their jobs easier.
@grizzled lark uninstalled and reinstalled still same
I apologize for that @calm smelt
@graceful carbon @wraith gale Ok wait, Ill see what's wrong
Why is my ping go from 100 to 500 and then drops again the game is bugged
@brittle wyvern yeah but no benefits
Character id: 540471194
@wraith gale @graceful carbon are u guys using mobile data or wifi?
I'm using WiFi..
@brittle wyvern Dm it to @mint dagger
I m not having any problem in downloading Miramar..
@grizzled lark wifi
Only having problems with sanhok map..
I use WiFi
@mint dagger all good, you should know by now pubg players are impatient people haha. Thanks for all the support.
-_-
@mint dagger o.O
@wraith gale @graceful carbon K ill see for a solution
Its a bug not not connection problem @graceful carbon
@tiny plinth Dude english pls ;-;
I have also tried to play as guest, use repair client, etc. But it still persists
How to participate in oppo pubg torunament?
@brittle wyvern wow I can imagine how frustrating that must be for you. Hope they fix it for you two soon.
Hope can you please tell me how can i take part in oppo pubg tournament
Itโs about the server
Is it ok to random ping a moderator?
Like this
@night cloak
????
I have been waiting since it was launched to play. Fortunately i can play but on a lower spec'ed device which makes it less enjoyable w/ lag.
Not able to download sanhok map..๐ก ๐ก
Are you a robot?
Self bots are banned by discord
@night cloak Just Ping whenever necessary.
Lol
You could get ip banned forever
@night cloak when r u gonna accept my request
@night cloak I replied to him ty :)
@night cloak yep true
@night cloak blablabla
watches
@here Hi, error when install new patch on emulator. Who can help. Text error - Installation failed. Please try again or check the remaining storage spase of your device. Error code: 691011585
Ban him then..we are having problems with our maps..
This is with me on Android
Try deleting and reinstalling the game
@wraith gale Thanks for the report, we are aware of the bug, hope you get a fix soon ๐
Bot ๐ฏ
@graceful carbon ^^
@night cloak move to #chat
game is so laggy and choppy in Snapdragon 625 ๐ฃ
As I update pubg in the iphone 5s on the words (can not download the app) Is it not be in the iphone 5s ? Pleaseโ๐ผ
We are also hoping for that..
@night cloak yes hope so๐..i have reported about it
Rename card not working
@night cloak is it going to take some hours? For the fix?
@tiny plinth Do you have enough free space?
@wraith gale Developers are working on a fix.
Okay! Thanks
@dire bronze Thanks for the report, we are aware of the bug, hope it will be fixed soon ๐
@wraith gale no problem
There's a lot @night cloak
@wraith gale considering the volume of issues with the new update it may take a little longer.
It was never an issue for the beta..
I have downloaded that map while playing beta..it was good at that time
For some reason when I try to equip the pubg scarf gold it won't show on my character to me or my team. This is exclusive to the scarf, as all other faical items work well. If it helps I'm also wearing the purple trenchcoat
Help!
Dismantling limited time items doesnโt gave the correct amount of BP
yeah i just open 1 box full 3 days and it will only cost 1 BP
Could anyone explain me? Why the games doesn't shoot When I tap shoot button.
I got 20 ms
Ping
Anyone canโt equip scarf (leopard) with the hazmat suit, and the season reward top for the season?
@woven coral try to repair a game this may caused due to some reasons
@tranquil dune yea we have that issue it will be fixing soon as the patch comes
Cant download tht maps
Thanks ๐
@sullen birch this issue is known it is a bug it will be fixed soon stay tuned for further information
@lusty pewter what happened did you clicked on the download map button?
Just one plane flew and it dropped 2 crates ๐ฑ
The map downloader fails to initialize for me. I canโt download maps
Oooh sorry
the game ending bug still exist after you win/die,but this time it won't end.it gets stuck forever,earlier showed server timeed out and went back to lobby
I cannot use the id card to change my name.. I have 2 of them on my new account but cannot use them... Please fix this bug quick.... @here
P.S: sorry for using this tag Admins but it was an emergency...
@here doesnt work lol @storm linden
@storm linden the devs have been alerted of the bug
Thnx
I wanna get extreme frame rate in game..any suggestions?
@worthy gazelle to get suggestions you should go to #pubg-mobile this channel is for support
Get a better device
get the new iphone X R ALPHA ULTIMATE 3 Version for EXTREME FPS hahah
Or get gfx tool and risk a ban
why can gfx tool optimize the game and tencent can't do it :V
banned for changing gfx what
why
It alters the game files or whatever
@night cloak check pinned message
@jovial solar can you tell me why they are disabled the frame rate options?? My poco phone dose have the extreme option but my redmi note 4 doesn't
@cedar elk It probably has to do something with optimization, forcing such graphics might hurt the game or even you device
@worthy gazelle the redmi note 4 doesn't support it I believe because of the cpu
@worthy gazelle it is just because that device does not support that settings if your device is not supported then the extreme settings will not show it
the cpu is not as powerful as the poco @worthy gazelle
@maiden vector been using it from season 1 to season 2 and my device is fine
But in older version of pubg m it was running on ultra or extreme whatever but why not now?
@cedar elk probably cuz the devs are not convinced.
why new update is lagging??
probably bias to push people to buy new phones or device
@calm hollow it seems to be a problem that mnay users are facing
previous version in redmi note 4 is very smooth but 0.8.0 is very laggy
@worthy gazelle redmi not 4 have snapdragon 625 processor and poco phone have snapdragon 845 which is much stable and power ful that's why you can't play on the low processor
@calm hollow 0.8.0 seems to be a heavy update, the devs should be working on a optimization update soon.
Yes..6.0 and 7.0 was running fine no bad comments for that but after 7.5 it is lagging like unplayable
will an optimization update land>>/??
@calm hollow We can't say much right now and we'll have to wait and see
@calm hollow devs are currently working on bug fixes as soon as it will be fixed then they will also work on optimization purposes
@night cloak can you tell me the reason why they disabled this.. people my use graphics settings as the way they are comfortable..
hope they will optimize the update soon
idk why, but the game on any quality setting, will sometimes become extremly laggy, even on smooth/low/no aliasing
@calm hollow hopefully.
@worthy gazelle if your phone is not comfortable with this high settings they disable it in order to give you better gaming experience if they won't do it your phone will still lag more than before
many of players using gfxtool for smooth performance...it is safe??
@ @quartz matrix the devs have been notified about the poco notch.
No @calm hollow
And I can't send a mail to pubg because some errors are showing while sending them
Okay great
@calm hollow nope.instant ban.
U can get banned
@calm hollow no it's not safe please read pinned message
But I'm not getting better experience brother..I know if there is extreme option im getting much better frames and then it will be better
@jovial solar in how much time can we get an update
@jovial solar lol not instant but when they catch u you'll get ban
It's really annoying
@worthy gazelle better phone better experience that's the solution for now ๐คท
@quartz matrix we can't really say.. we'll have to wait and see since there seems to be a lot of problems in this update.
Ok thanks
@tawdry jasper yeah.
@jovial solar yeah...there are lots of problem
@calm hollow we need to be patient right now until the devs roll out the patch
are
They r forceing people to buy expensive phones..but redmi note 4 can run it at extreme..they need to change the option of frames and everything just like pc
@worthy gazelle if you want to suggest it, I recommend going to customer service in-game
@worthy gazelle you can still play flawlessly without the extreme option why you want to stick with it we aren't devs we don't decide things
@jovial solar the big problem is optimization
@calm hollow yup. there are cases of lag, the notch for poco etc but most of them are already reported.
@keen crater you can try downloading from apkpure if it persists, have you tried restarting your phone?
@jovial solarno
@keen crater try to download the version from 3rd party sources many guys have this problem and you can still download the version from 3rd party sources like apkpure
Apk pure doesn't give obb
@night cloak still you guys can directly talk with them and only you guys can get a fast and accurate response from them..then why we should talk with them??
Or does it
apkpure does xapk's
@keen crater it does
@night cloakoh
@keen crater is has the obb file..as it is xapk file
Oh the xapk
Thnx guys
It was the 4th time
It went 1.2gb
And caceled
Cancelled
@keen crater many people seem to be facing this.. for now apkpure is the option.
@worthy gazelle they have much more work to do like optimization issues as well as bug fixes which are coming with updates we don't decide what they should do they do things that we just need for now ๐คท
everyone is getting the sectret drop behind.....but i didn't get one why??
@calm hollow it seems to be totally random
i doubt it's game problem, but i got a system update from android nougat to oreo, and it doubled pubg's size
reinstalling the game fixed it, but yeah... anyone know why this would happen?
@calm hollowyou will get it randomly no specific time for that and it is totally useless for you as you have to spend money to buy the things
@night cloak yeah doesn't sound like a game problem. probably android
Sanhok map download issue .
@night cloak oh i see
@jovial solar @night cloak why you guys are giving third party source to @keen crater ..he can get ban for this
@graceful carbon have you tried closing other apps and restarting your phone?
Yeah I have tried everything...
@worthy gazelle nope since an admin also gave the same solution
@worthy gazelle he won't get banned as it is recommended by administrators if the update from Google play is not working you will found it when you scroll up
i doubt the game checks for which store it came from
I have tried by renstalling the game for 3 times
Yes..the server of the game have it all..they can ban hasan for this
Miramar does not have any problems..
@worthy gazelle The administrators themselves use apkpure sometimes.
@graceful carbon try to report the problem to developers via their email address
PUBGMOBILE_CS@tencentgames.com
@graceful carbon hmm seems to be a bug. you should report in-game or email. also can try reporting it to an admin.
Admins says to not use 3rd party's and they are also giving source of 3rd party๐ค ๐
@worthy gazelle third parties to modify the game. not install it
any one need help ? 0.o
@keen crater unfortunately i don't have perms for that.
What if apkpure already modified the game?๐ค
@remote maple i need !
You can delete ur comment
@worthy gazelle please stop discussion in this channel you can discuss about any topic in #pubg-mobile or #chat
Can I Ask About PUBG mobile Lite here
@opal siren whats ur problem ?
@remote maple my Game is so slow
@compact flicker yes but you will may not get the proper information #lite-news
@compact flicker there seems to be no channel for the lite so sure, we'll try our best to help
Ok

@remote mapleyes
So Why My Pubglite Is Alawys Say
The Server Is Busy
In Login Screen When I Want Log In
4gb
@jovial solar too much lag and some it frezes !
okay thats good 4gb me 1.5 gb and no lag
@opal siren same here
@worthy gazelle what quality did u play
@compact flicker hmm did you try switching networks ?
Nope
@remote maplesmooth high
@remote maple I play Smooth in low Graphics
@opal siren this seems to be problem, probably because how heavy the 0.8.0 update is
try smooth low @worthy gazelle
@opal siren did u have same lags ?
***Please if you have questions regarding to pubgm you can ask here if you don't have then please move to #pubg-mobile ***
@compact flicker if possible you should try that.
@opal siren yes too much lag
@remote mapleif I set the frame to low then the game become too much unplayable..high is fine..but I need extreme
@simple mica try to repair your game or reinstall the update
Ok Then I Wanna Ask One Thing Again @jovial solar
@compact flicker have you tried repairing?
@worthy gazelle did u have good network for nice ping ?
@wanton bone we don't have any information about the emulator version you can ask in #emulator-chat
Yep
@compact flicker what else have you done?
@compact flicker Note - if you want to report a bug, there is a 'Report' button at the top right corner in-Game please use that feature in order for the devs to take notes of any bugs or glitches in-game
the 0.8.0 is lagging only in sanhok??
@worthy gazelle sometimes my pong give me many lags
always down to 60 or 30 ping.. between them
@remote maple
@night cloak last version
@worthy gazelle hmm theres not any problem in ur phone
Ok Then If I Got Any Something Like That. Thanks For Info
@compact flicker your welcome have a nice day๐
@remote maple nah
Need help
@calm hollow sanhok is a heavy map with many particles and objects. maybe that could be a factor
@worthy gazelle thats from the game i think u need to rienstall
@maiden vector but they have to fix it...in the chinese version it is not lagging
@remote mapledone...say another way.. My many friends have the same issue..frame rate
There no setting for it
Im need help for about transport
@calm hollow the Chinese version is a bit more advanced.. we'll have ti wait for the global.
@night cloak yea this issue is already known it will be fixed and the patch will be released soon
@night cloak thanks man
Maybe Its From The Connection Like Me
@worthy gazelle repport some bugs and lags they will fix that to u
@jovial solar not bit more...way better than global
@calm hollow i can agree.
@night cloak your welcome! Have a nice day๐
global team need to learn from their devs
how to optimize and make the game playable and perfect
I played game in sanhok it lag so hard like if I shoot on enemy it lag then next sec m knocked already sanhok lagging so much I can't even play
@night cloak ?
@twin nexus this problem seems to be a thing.. it's already reported so you can expect an update soon.
@twin nexus update is fairly new so it is obvious to lag please kindly wait for the bug fixes and rendering issues to be fixed then it will be playable soon
@twin nexus it's probably because of how heavy sanhok is.
Waiting for the update won't play until then don't want to mess my kd and points
@wanton bone can you explain your problem?
@night cloak Can I transfer emulator from one computer to another
@jovial solar Not able to download sanhok map..
My game is unplayable it is so choppy and laggy even I have 4 GB ram in my phone
Where can I contact customer service
Tried contacting admin and also mailed..
@wanton bone we currently don't have any information about emulator version you can ask in #emulator-chat for better guidence
@twin nexus same problem here
ah ok sorry
@graceful carbon hmm this seems to be a problem many people are facing, I can't really suggest anything else and you'll have to wait for now
@worthy gazelle please read #481198147478224896 for customer service information
@little forum many have reported fir this. for now we need to wait
I can't seem to be able to use my rename card. Last time i changed my name was 1 month ago
@jovial solar But will be solved for sure?
@night cloak it's a bug that has been reported.
oh ok
Bro I am demoted bcz of this lags @jovial solar how much time we need to wait
@night cloak it is a well known issue it will be fixed soon as devs are working on it
@graceful carbon it's been reported. for now we need to wait
Ok then I can patient enough..
@little forum we can't really say, because there are so many problems right now
@@jovial solar Thnx for the supporting
@graceful carbon glad to help..
need a good squad
@jovial solarok bro thanks hope pubg will resolve it as soon as possible
@hallow oyster wrong chat please go to #pubg-mobile
thanks @jovial solar for helping out
@little forum no problem, hopefully the fix will come sooner than expected.
@hallow oysteri I can be one member
@calm hollow no problem.
@graceful carbonDM him
@jovial solar if youโre close to the dev team, do you have any idea when the ios app bug with LTE will be updated?
hoping for the optimization update in this month
Are you guys getting lag in game?
@median jacinth please read #news news regarding to it is posted there
@night cloak yeah
@median jacinth check pinned messages.
Cheers! Happy to see itโs being acknowledged.
Game is lagging so much
i cant see achievements ;-;
I thought I was the only one
@night cloak I'm here
@feral viper it is moved to another space you can see it in daily achievements section
@hoary moat yeah, seems to be a big problem right now. but it has been reported
Missions section
@night cloak oo ty
@strange widget Did you install it from playstore?
Okay good to hear that @jovial solar
@feral viper your welcome have a nice day
From my experience game menu lag exists but when Iโm in game, thereโs no noticeable lag. (NA server)
@night cloak yep frm play store
Totally frustrated from pubg.. i got killed at very silly spots bcz of frame drops & lag
@strange widget did you try both mobile data and WiFi?
@calm copper lag is obvious as the update is fairly new it will be fixing soon please have some patient
Just wait it out. Itโs a pretty substantial update and many people are hopping on the game at once
@night cloak true... Everytime after New update comes it lags!
@calm copper yea ,thank you so much for understanding ๐
@night cloak yep In wifi showing downloading resource from 3 to 4 hours but haven't downloaded
,In data showing connect to internet
Oh and I could not seem to find a way to upgrade to the $25 Elite pass, when I already have the regular one?
@median jacinth you cannot upgrade anymore if u have chosen one.
@night cloak official update will take some time until then I'm gonna try something from my side
123
Also no way to gift elite pass to friends right?
@median jacinth right๐
@median jacinth no, you can gift them shop items only.
@night cloak help Meri jaan
Gotcha. Cheers. Will probably send them gift card balance to buy the pass.
@night cloak nop i tried wifi and data
What is his problem though๐ค
Please try another cellular connection and let us updated. @strange widget
What is this even
I was riding the 3 sitter bike
And I hit the undrivable jeep
And boom I died
-30
Instant knock down instant kill
No one was there either
@young kestrel if you hit it too fast it has a tendency to explode.
If you are riding the vehicle while it explodes it will kill you.
It was medium speed.. And I stopped it also
It just hit the undrivable jeep
And boom goes my elo
@young kestrel how was your connection?
@young kestrel it happens
No lag no bs
No big problem
Also no phone issues either
Mate.. I was 1 elo away to reach diamond 1
Now have to play 3 matches
We can't use Rename card, there's no use button .
60 minutes of gameplay
For a random death
@young kestrel many users are reporting slow servers and gameplay, maybe the server was overloaded for a second
So I have to play the game for another 60 mins
@mighty kelp yes, it has been reported by many users
@mighty kelp that's a known bug you can't use rename card it will be fixed soon
Oww ok thankyou
@young kestrel unfortunately sometimes pubg screws us. you can complain it to customer service though.
For random death.. Moreover I have royale pass.. So I m not free hogging the game
Where can I contact them?
it's in upper left in the lobby.
Ohkk
What does that star 1670 means
@silk hamlet achievement points.
@night cloak after update my game start laging way can you guys fux that
I got this rename card yesterday
Ohhh I seeee
Thanks man
I haven't changed my name for a while
@silk hamlet this bug has been reported by many users to tencent.
Yes u canโt change name anymore
@night cloak
Whaa??? Why??
@acoustic basin it's a bug but it has been reported
@boreal dragon please lower your graphics settings.
@night cloak I already did
Oh ok
Idk but my character sometimes moves on its own
@buoyant fern how's your connection?
30 ping
@night cloakbut nothingโ happen its still lagy when update did not come my game was 60fps and after update my game is 200fps
@buoyant fern also has it happen in various matches?
Yes
Pubg lagging badly after new update
@boreal dragon can you show a screenshot of your graphics settings?
@night cloaksuer
My character will just move left on itโs own and non of my controls will work
@buoyant fern hmm so it happens after you restart the game too i assume
Help me
@floral cosmos I'll try my best
I cannot open sanhok, does i have to download Miramar too??? @jovial solar
@floral cosmos no you don't, but have you tried restarting the game and your device?
Yes @jovial solar
@floral cosmos so it's downloaded but you cannot choose it
PUBG mobile has been really laggy lately since the last update, even opening the menus takes its time now too
@jovial solar no, I can't play in sanhok
@floral cosmos can you play it on squad though?
@boreal dragon Try lowering the frame rate to ultra and play one match.
@jovial solar no
@marble fable the update is quite huge, so there are many bugs. many users have reported this but for now u can try lowering graphics
@floral cosmos even if someone else choose for you?
@jovial solar yeah
@jovial solar my graphics are smooth and high framerate
@jovial solar it just only happens in sanhok
@night cloak do you min lower Extreme to ultra
@boreal dragon yes.
@floral cosmos maybe a bug.. have you reported it to customer service?
ok
Wait let me try @jovial solar
@marble fable yeah, many users say they still lag. seems to be an optimization problem
....
@floral cosmos you can find them in upper left in the lobby or you can email tencent.
@night cloak and what ia this way my grass look like this
@jovial solar done
where are achievement
@floral cosmos and now we wait..
@jovial solar I'm just go and download miramar
@jovial solar the gameplay gets choppy, skipping frames and the ping is all over the place, to open any menu it takes at least a second for the game to respond and even the main menu animations stop popping as they should have
@floral cosmos ok, have a good time
@boreal dragon Alright, will look into it.
@craggy tusk they are in the tasks tab now, where you get your missions
Where there are the daily missions and progression missions
@marble fable ohhk
@marble fable the update is a heavy one so that might be a factor. but is has been reported and the devs will hopefully work on it
@strange widget We found a solution, completely uninstall the game and then install it again from play store.
@jovial solar I hope so, it's getting annoying and diminishes my mood to play, the game is not fun anymore with all those problems, even though Sanhok is a fun map
! @night cloak k thanx jaanu
@white notch I've gottwn one without it in the back. seems to be totally random
Yall need to fix the chop in all the maps. I thought they were "fine tuned"
I have a question about rating points between maps
@slender sand many users are facing this right now, but it has been reported
I noticed that I'm getting fewer points when getting chicken dinners in sanhok than the other two bigger maps
@night cloak thank u
Choppy game mostly sanhok is very lagy
What to do about that?
@slender sand use your inappropriate words in other servers, not here.
Aight well i hope yall fix that bullpucky
When I get chicken dinners I get around 5-10 rating points
@night cloak the new 6x sesitivity is too high
@scarlet kiln Thanks for the report, we are aware of the bug, hope it will be fixed soon!
Am I correct?
is there a way to fix it @night cloak
@arctic yacht can't you change the sensitivity?
@arctic yacht go in settings in sensitivity and lower it down yourself mate.
there is no option for 3x and 6x
When I was playing in sanhok Game lags too much it pause uncertainly
@night cloak
I am qualified for the star challenge. I need some help!
@night cloak I think someone reported earlier for the settings being gone
there are options for 2x, 4x and 8x @night cloak
๐ฅ
settings for x3 x6 sensitivities
Where's the sensitivity for 3x and 6x scopes?
@jovial solar @night cloak @oblique plover Are you guys facing any lags on sanhok
Yeah I facing lag on sanhok
@jovial solar ya i use 6x for snipers and now i am frustrated
@night cloak fortunately i dont. but one of my friends are facing it
@arctic yacht users earlier have contacted tencent so it's been reported to them. For now we need to wait for a fix
The ping is too high arround 200 I think
well
@night cloak could be because the servers have many players cuz of the update
Anybody here from star challenge tournament?
@jovial solar Na I don't think so it's definitely a bug
@arctic yacht I remember that a lot of people in a PUBG mobile group in Spanish were having the same issue
I'm using an iPad pro and 3x and 6x scopes are so slow, I rcok them at 60 and 30 respectively. Why do they remove the sensitivity for them?
@jovial solar Late update prove that
@night cloak probably, many people have reported this but if you want you can report it via in game
I have done that
@alpine pier it's a bug it seems
@alpine pier yes, it's a bug but it has been reported
Many bugs
Lots of bugs
Too many bugs
@night cloak yeah when I'm charging and playing with data on
Especially with data on
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Why the game in my phone does not come in full screen. As soon as possible, fix the problem.
I'm using tecno camon i
Please Response! I hope reply to message soon.
Thank you!
anyone knows what can I do? have reinstalled and deleted everyu single file, it happens only n this app, like if it was an overlay applied upon pubg apk launch
@subtle lodge the game is probably not optimized for your phone, you can report it to customer service
it worked seamlessly in the morning, now been tring for 6+ hours to get it back
@cerulean sparrow for emulator support you can ask in #emulator-chat since they are probably more familiar
or you can ask a mod/admin
@jovial solarI have reported, that it has not happened before, since the new update has been such a problem.
@subtle lodge true, a few phones are reporting familiar situations for now you'll have to wait
it will be good If the Sensitivity for 3x and 6x are provided... its highly sensitive and its hard to control them #questions
@outer scarab this is a bug right now.. it has been reported to customer service though.
@jovial solar thanks
@slender sand yea there is it will also be fixed soon
Hey anyone knows how the clan perks work?
@slender sand this has also been reported to customer service.
you're welcome @slender sand
How does the clan perk work?
@cyan edge you can ask for suggestions in #pubg-mobile
I canโt download it
Anyone else having "failed to download map, Error Code: -1" thing?
Arenโt they listening
@celest thicket have u tried restarting you phone?
i can't change the sense for 3x and 6x theres no option in tencent gaming buddy
@agile sonnet it's a bug that devs are working on as we speak.
@dry dirge it's a bug but has been reported
Where is fpp in vehicle????
@winged ice it hasn't been added to mobile.
@jovial solar why??
@winged ice i cannot be sure, since i am not a dev
is that normal?
@jovial solar yes
two air supply in one time..
@strange fulcrum it's a bit rare, but possible
i cant get flare gun...๐ช
Anyone Get It Bullet proof UAZ car ?
@celest thicket what else have you tried?
@quick linden flare gun spawns randomly throughout the maps
@jovial solar only restarting
@azure hornet u can get it if you use a flare gun outside the play zone
i played around 40 matches but i can't get flare gun?
@celest thicket you tried switching networks? (if possible)
@jovial solar
I Am Use It sir Outside To Playzone But Pubg Mobile server didn't get me Bullet proof UAZ car
@quick linden as I said, it is completely random since too many flare guns will make the game too inbalanced
@jovial solar yep
@quick linden i think there are some issues of availability of flare gun after the update it will be fixing soon stay tuned for further information
@azure hornet hmm maybe a bug, you should report it to customer service through in-game or email
@azure hornet there are some issues with the latest updates now which are being fixed stay tuned and have some patient for further information
@celest thicket hmm, sorry but I don't have anything to suggest. Try contacting a mod/admin. they might be able to help
@jovial solar how
you can dm any online mods/admins
So my question is why top chinse hackers r not banned yet?i still see them play game like they r innocent with 500kd
@silk hamlet there are some issues with the update right now once those issues get fixed devs will try working on anti cheat measurements program soon
Hi .I have aproblem that when i start sanhok ..My game get colsed after matching without showing any error then when i reopen game and enter that same match again the game works..How to fix it?
Thank u I will be better
always put #1 on your to do list
- Optimize the game
- Advance Cheat Measurments
Yes sir
Star Challenge Results Out??????
@dire sierra try to repair the game @Roman Empire there are some issues with the latest updates now which are being fixed stay tuned and have some patient for further information
@night cloak how i can repir it?
@cedar elk they need to fix the screen ratio for certain phones with the notch
@dire sierraNote - if you want to report a bug, there is a 'Report' button at the top right corner in-Game please use that feature in order for the devs to take notes of any bugs or glitches in-game
@lean gorge this bug was reported by many users, the devs should be notified
@@night cloak I want to know that is there any step to repair my problem of game closing after sanhok mapatching?
I hope they can fix this soon
@dire sierra
If not I'll just go back to my emu
@night cloak just tell me that is this some users problem or its only my problem
@lean gorgethis is the known issue which will be fixed soon devs are working on it
Where do we get the flare gun? I played 10+ games in sanhok and didn't find one anywhere
@worldly crescent it's totally random
@dire sierra it is faced by many users try to reinstall the game and lets see if it works
@worldly crescent someone earlier played 40+ matches and haven't found it, could also be a problem but have been reported
I don't have too many data @night cloak
Oh cool
@dire sierra that's not our problem please try to understand ๐๐คท
@@night cloak Ok..just going to repair the gane if i can solve that issue
Please check pinned messages ๐
I need help
@gritty harness how can I help you?
Do you when the PMSC registration results will be out?
PMSC = Pubg star challenge
@gritty harness currently we don't have any information it will be posted soon in #news
@gritty harness once u register u need to do ur qualifying matches which have already finished.
I did
Ask
I did do my 15 matches
Yeah
Cause there is this one guy who told me that he got in top 60
if a single person that made gfx tools made the game more playable than others why can't tencent thats
a company can't do it :V
@orchid moth bug has been reported ๐๐ผ
@orchid moth yea it is a known bug which will be fixed soon
Ty ty @jovial solar ๐ @night cloak ๐
@orchid moth your welcome ๐
no problem @orchid moth
@night cloak Heymm when i clicked on repaur button it shows client required, restart the game what will do now. i restarted the game but shpwing same
@neon patio Star Challenge Results Out?
@dire sierra try to email the bug with required screenshots and clip to developers via their email
PUBGMOBILE_CS@tencentgames.com
Can anyone tell me just when the ID card Bug will be fixed?
@storm linden don't have any information regarding to time ๐คท
@storm linden we can't say for sure, but it has been reported.
Ok thnx a lot guys
no problem @storm linden
@storm linden your welcome have a nice day
Is the flare gun only in sanhok?
Nope
@trim badge no, it is on all 3 maps
@night cloak @jovial solar do you have any idea? If i email tencent games then in how many time they will reply?
Cool. Thanks!
@trim badge there are some issues with flare gun availability which will be fixed soon
@dire sierra it depends on how much emails they have, hence will take quite some time
It may take days, weeks or even months, they receive a lot of emails everyday. @dire sierra
@dire sierra not have any idea as they receive lots of emails from players ground the globe
Ohhh @night cloak
They segregate the common one's and deal with them first.
the New Update for Pc Hit The Shelves?
Do you have any problem with the game or anything related to it? We are here to help. @alpine socket
pubg main royal pass har season main kharidna padhta hai ki akbar kharidna padhta hai ?
@alpine socket we can only tell about the updates related to pubg mobile there is different server for pc version
@alpine socket this server is for pubg mobile, you can try asking in #chat though.
This is a support channel, please take it to #chat
@vocal minnow๐ I Havent updated My game Yet:I
K
@night cloak i Play Pubg Mobile On Pc
@burnt hill you have to purchase royal pass every season and next time be specified with english language
Anyone else having "failed to download map, Error Code: -1" thing?
@alpine socket you mean Emulator.
@alpine socket then you can ask about it in #emulator-chat
@agile sonnet Hmmm, I haven't heard about it, well you can report it here - PUBGMOBILE_CS@TENCENTGAMES.COM, with details please.
@agile sonnet this bug has been reported to the devs by many people, but for now you can try reinstalling the game if you can.
Mirramar is 330mb ;_;
is any update for miramar and erangel?
I've tried reaching the customer services but no luck
Can you send screenshots? @woeful umbra
@vocal minnow yes 1 sec mate
@night cloak can you elaborate?
@woeful umbra contact pubgm devs via email
PUBGMOBILE_CS@tencentgames.com
@night cloakHe already contacted them.
me?
Please optimise the lobby
@night cloak done but no luck
@jovial solar I cleared data and cleared cache (thats the same as re installing) and clicked on the repair button in game and the issue is still there, i emailed the devs about it
I'm matched with frnds but takes time to get into lobby
@gray raft We are discord staff, we can't help you with ingame changes.
If you want to report a bug, there is a 'Report' button at the top right corner in-Game please use that feature in order for the devs to take notes of any bugs or glitches in-game @scarlet dew
Btw, i didnt get a chance to report ingame, but vehicles still idle when they are blown up
Security Risk @woeful umbra
@vocal minnow see
I restart the game and the line froze
I wait and nothing happened and then i restart the device and it didnโt work
Are you using someone else's account to pay? @woeful umbra
@vocal minnow what do i do ? I contacted the customer services. Even i mailed them but they ain't replying
@woeful umbra It can be due to a rootedphone
@hazy bloom have you tried reinstalling the game?
@vocal minnow i pay through my google play balance
@kind drift mine isn't eooted bruv
Rooted
@woeful umbra Have you given your account details to someone?
But now this happened
@hazy bloom Have you tried repairing it?
@vocal minnow nobody but i refunded a couple times as far as i can remember
I cant go to repair screen
@agile sonnet i see, the bug also was reported by many users, for now we have to wait I guess
The line froze
@woeful umbra exactly that's why.
How to find flare gun @everyone
@vocal minnow @vocal minnow but I'm not banned or warned
@woeful umbra maybe u are rate limited.
@vocal minnow bruv what do i do now ?
@woeful umbra for refunding so many times.
I cant download the other 2 maps on my ipad pro 12.9
Why are there no settings available for 3x and 6x ? Its so sensitive that it becomes difficult to aim. Atleast in the previous update, 3x was combined with 4x and 6x with 8x but this time they removed it and added nothing
@woeful umbra you just have to wait.
@vocal minnow like for 1month or so ?
Will there be any update for bug fixes?Erangel and Miramar works fine but severe frame drops and lag while playing Sanhok
Cant download other maps ipad pro
@wicked dawn its a bug it will be fixing soon ๐
I am having a problem kn updating pubg on android
I repair it for crashing me in a training and its work normally and then i talk to my friend on discord and i back to the game and blue screen , black , line froze
@night cloak next update or a quick ingame update ?
@vocal minnow mate ?
@rancid sand the update is fairly new so this is obvious it will be fixing soon
coz if we have to wait for version updates then rip..
Any helps?
Ok, good news ,thanks ๐
@wicked dawn They will patch it up.
For me?
@vocal minnow
@night cloak contact pubgm devs regarding to the bug via there mail
PUBGMOBILE_CS@tencentgames.com
How to find flare gun @everyone
@woeful umbra you just have to wait till cooldown.
Coz last game I got no good scope except for 3x and 6x , and controlling them became a headache ๐
Guys i need help ..
@night cloak you don't have enough space in your phone please free up some space upto 3 to 4 gb
@hazy bloom how can I help you
@ArcNyte Mate i have 21gb free storage
Connection problem maybe? @-xWoLFz#9960
@hazy bloom its a known bug it will be fixing soon stay tuned for further information
Ok thanks
can anyone tell me, when the credit redeem section will update? not just, have 2 items added
but will actually change
@night cloak there are lots of issues regarding to this update once all have been fixed it will also get fixed๐
like it's not an issue, the normal redeem items that have been there for 50 million years are still there, + 2 items
i want to know, are there plans, to like change all the items that are in there?
Flare gun #481198147478224896
@night cloak not sure but we will let you know soon as we get the information
ok. Because I've paid so much money into this game, and everytime I open a crate, I get duplicates. So many baseball caps
but I've already got everything from the redeem section
it's so frustrating
@night cloak can i ask you about something?
Why did tenecnt games lunch the update when it have a lot of bugs and problems?
but it's frustrating that the crates get updated, but they keep a whole lot of crappy items in there that were in the previous crates
Hey...how to fix a shooting lags?
@hazy bloom not sure ๐คท we are just trying to solve those issues ๐
Good luck with it .
@uncut iron update is fairly new so it may lag but have some patient as devs are working hard on it
@noble robin ok
@night cloaknot storage space.. its ur ram
@night cloak can i lunch the game in any other way?
and sure, it doesn't affect the probability, but I opened 10 crates in the crate refresh before last. I got 3x schoolgirl outfit, 2x purple mask, 3x baseball caps, 2 identical shirts. new crates - i open 6, 3 x baseball caps, same shirt again, purple mask again. new crates again, open one, BASEBALL CAP
it's ridic.
Optimisation is totally shit in this update
@delicate shard language please
@tulip swallow oh. Alright
Hi
I can't download new maps. Error code -1
Itโs so frustrating
@hazy bloom you should launch it manually otherwise other issues may happen
where is 6x sensitivity
@noble robinwell..every time i want to shootnat close range, its starts laggy
@night cloak ok thanks any way
ok
@hazy bloom your welcome ๐
Sent any image of flare gun @everyone
How can I fix the error I am getting when I am trying to download maps?
Error code -1
@jovial badge it's a bug which will be fixed soon as possible
Okay thanks @night cloak
@jovial badge your welcome have a nice day
i dont see the option to change your sensitivity in 3x and 6x
can anyone help me?
@dusk osprey its a bug which will be fixing soon!
@night cloak no current solution as update is fairly new so devs are working to fix the bugs
@night cloak there is a bug for the the trade items of the events
I had to get 30k coins for the football ihad around 50
but i got only around 5000
or less
Yes, that is bugged unfortunately. @gritty harness
Item that says is going to dismantle for 720BP dismantles for 31BP.
@formal nacelle what does the error say?
@formal nacelle did you downloaded the update from Google play or app store?
guys i am a creator ! How do i apply for it !
Google play update
@tidal warren Yeah one single for 720
@arctic yacht please read #481198147478224896 7.2 :3
@gritty harness the issue has been reported, hopefully theyโre working on fixing it.
why are skins fkd up
@loud idol it is a known bug it will be fixing soon๐
Thatโs a visual bug, should go away by restarting the game. @loud idol
Restarting the game, not installing and uninstalling
yeah
@tidal warren okay nope sir, i can download i think my connection
just quit and return doesnt work
resesting data clears all the settings
@formal nacelle wait for it to finish, if it doesnโt come back.
@tidal warren im using tencent gaming buddy the update lets us buy UC it opens up a website but when i click purchase nothing happens
4g support got fixed ๐ thank you โบ๏ธ
for how long will be scar skin discounted
@loud idol going into the app and exiting out of the app does not mess your sensitivity settings up.
@tidal warren and it doesnt help
@loud idol in that case, just wait for the next hotfix which should hopefully fix this visual bug.
why are there bots
why dont u just add bots in traning mode and remove them from normal
@ancient nest Could you perhaps screenshot what it says ?
@loud idol there arenโt enough real players, thatโs why bots are needed to fill up the space.
@tidal warren people quit cuz of bots
if there were no bots more players would install it
make it like 60 seconds max waiting
and if there arent enough players rest will be bots
not 10 seconds
@tidal warren it says "Our system has detected that you're trying to make purchases in PUBG MOBILE. Click "Purchase" to open the page in your browser."
download
why we cant change 6x and 3x scopes' sens settings after 0.8.0
Dont have wifi...
You can send all your suggestions to their official email. @loud idol
@tidal warren when i click "Purchase"nothing happens
- idk that
- they wouldnt ever read that
Has the update for tencent rolled out yet?
it showed me the update description at the start but didnt download it
why we cant change 3x and 6x separately like in chinese
and red dot customization
glass in windows
fpp in vehicles
and
@tidal warren what should i do? I only have data and dont have wifi
@loud idol there is a bug about the sensitivity issues it will be fixing soon
Why dont u make normal gfx settings where we can choose value of every single feature?
@flint surge you have to go into your settings and enable downloading over cellular connection.
@loud idol please read the pinned message!
@lyric river yes, the 0.8 live version update should be available to everyone at this point.
Ive explored the settings earlier, do u know the exact path of that setting ur talkin bout?
Is there a flare gun in 0.8.0? I only saw it in 0.7.5 maintenance but nobody even shot the flare in 0.8.0
What device are you on? @flint surge
will I have to download it manually?
Failed to login error thank you tencent
@night cloak yes !It seems there is the issue regarding to flare gun which is known it will be fixing as soon as the patch drops
Thank you very much
@lyric river go to the App Store or the Google Play Store, there it should give you the option to โupdateโ pubgm.
Garbage,I will riot until a rating system is introduced
@lyric river you can ask in #emulator-chat for their opinion
So hard to find kind people on internet these days
there is no 3x,6x sensitivity settings
@torn delta yea there is a issue on this and devs are trying to fix it asap
ok ๐
Btw what happened to the red dot,holo sight and 2x customization?
Someone need to fix the name change bug
@cedar dune yea that's a known bug as well as there are lots of issues regarding to the update which will be fixing soon stay tuned for further information
Better than Xbox at least
Xbox is a 1997 game
@ancient nest Iโm not sure why itโs not showing up.
Yea, need to fix name change bug
@acoustic basin it will be fixed soon ๐
@tidal warren found the path yet?
Is the pubg tencent gaming buddy/emu has been update?
@grave pond you can ask #emulator-chat for their opinion so you will get correct information
@flint surge just go into your settings and try searching for it. Iโm on iOS so donโt know much about android devices. Try tapping on your data and enabling it from there.
Ok thx sorry for my mistake๐ข
@grave pond yes, the update should be out.
Are we having any place to see top clans?
@rich rune it is not available yet will be available soon!In future updates
@lyric river try searching for the update on google. Someone has mentioned to tap the โhamburgerโ icon and then click on update, so Iโm not sure if it can be updated directly through the game.
@night cloak so there is no way I can see the position of my clan in local or global leaderboards
@flint surge strange, this has something to do with your settings, are you sure itโs enabled ?
@night cloak what is
Try restarting your device then. @flint surge
Ok
@night cloak there are lots of bugs in this update which needs to be fixed soon it will be fixed
Wtf
@night cloak please use the in-game report button to report this.
@night cloak wtf is that
My screen is tilted while scoping
@vague acornits a bug you can report it to
PUBGMOBILE_CS@tencentgames.com
That has been since 0.3.3 LOL
The scope tilt thing
@night cloak no, there are no clan leaderboards.
Guys the emulator version is lagging alot
I have a problem to report
I have a pretty decent network but the ping just goes haywire when I enter a game
Outside on the main screen it shows a normal ping but when in game it's off the charts...
@KitKat clan leaderboards? Can we talk about this?
@rich rune so there are no clan leaderboards in this update ๐
Oh okay..gotcha
@stark hawk this update is fairly new so it may have a lots of issues so it is obvious too lag as developers are working on fixing it๐
Is level 3 helmet Crates only? @here
Idk
What is the Lucky drop crate?
@night cloak but in the previous version too me and my friends faced this problem
I think that it's due to server overload..
@real hamlet yea it is a known error try to restart your device if it doesn't work report it to
PUBGMOBILE_CS@tencentgames.com
@night cloak Tried clearing cache and data
Everytime i start a match the game disconnects and shows "Enter Match again?" What should i do??