All fine ideas. Send them to tencent directly via email.
#questions
brave kiln
I will, thanks for your help
hollow brook
Yes @somber solstice
somber solstice
Or customizing your controls?
somber solstice
Sounds like a bug... Email tencent at PUBGMOBILE_CS@tencentgames.com.
nocturne solstice
@somber solstice what does the repair button do?
night cloak
Can anyone help in fixing my scope adjust button? i m not able to change its position
snow valve
How to get name changing card i want one please
peak trout
How to disband a team you applied with for the star challenge
snow valve
How to get name changing card i want one please
pulsar sun
@somber solstice I was fair only and never ever cheated you can check my results and statistics also. They why me?
wind frost
vital sluice
@wind frost aim assist is in game
That slightly helps the use to aim better
Aim bot is just a hack that locks aim at people ,some hackers use because they are too bad at the game.
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
vital sluice
@pulsar sun ^^ u can appeal for your ban here
velvet nacelle
Hi guys!! I just had a problem ... I was playing duo match with my partner.. We are an everyday team.. But.. We won a match a few minutes ago.. It's reflected on our stats.. And I have it on the region ranking.. But he doesn't have the win on the ranking.. What's going on?? (sorry for my bad English)
night cloak
Same bug i taked one match too.
"Tencent"
Records your gaming exprience
If he plays like hack or else, they delete him matches.
velvet nacelle
No... We don't use hacks... His net was down the last part of the Match
night cloak
I just said "Looks like"
@velvet nacelle idk
Go to support BlueHole or Tencent maybe...
velvet nacelle
Damn.. We're trying to send an email.. But we don't know what to put on the subject
night cloak
Just write bla bla or something the looks
velvet nacelle
Lol
cyan rampart
@night cloak The in-game mail was a friendly reminder to every player. You do not have to worry if you'e a clan player 😃
agile sonnet
Is there a way to backup controls layout so if you factory reset the phone and install the game again to obtain the same controls?
granite drift
How do you report team members for griefing?
robust wharf
Do you mean teamkilling?
dire mesa
anyone here?
just wanted to ask one thing
that to participate in pubg star challenge the team leader has to have 1000 fans
does discord qualifies as 1000 members threshold or not?
like if you have 1000 members on discord
can you be leader
robust wharf
I feel like they mean youtube or twitch
wooden raptor
Twitter counts too i think^
I've been facing this issue since a while, and my teammates are facing it too, the "result screen" doesn't appear as you can see in screenshots, the screen just shows my crate and match continues only thing i can do is exit the match, which later says i was killed during the match [even if i won].
[The connection lost message was shown when i minimized and opened the game again]
If u have a fix to this, please ping me.
merry pollen
agile sonnet
@wooden raptor same problem here i hope they fix it asap. What's worse sometimes the results and kills of that match dont count towards your leveling up
nocturne void
Hello i try donate now but play market blocked payment.Then i got in game same messeg like @night cloak
runic dirge
Hello, good morning, I am a Mexican Youtuber, and I have a little problem with the START CHALENGE tournament of PUBG MOBILE
It turns out that one of the members of my team will not be able to participate, and I would like to know if it is still possible to change it
night cloak
Can we register in that pubg star challenge, if we play on emulator?
somber solstice
@nocturne solstice it resets everything about the app to a fresh install state, except for the account you logged into. As in, it will not log you out, but it will reset everything else to the values it had just after installing, before you logged in.
night cloak
Can I please get a response?
Can we register in that pubg star challenge, if we play on emulator?
Can we register in that pubg star challenge, if we play on emulator?
Can we register in that pubg star challenge, if we play on emulator?
marble thicket
I have more than 1000 followers on Instagram. Can i join with my team?
In the star challenge?
soft dock
Won the game and it just stuck on this screen..🙄
@runic dirge Nope. You can’t replace. You just have to withdraw from the tournament now.
marble thicket
Can someone answer me?
soft dock
@marble thicket uhh yeah am checking
vocal minnow
It's a know bug. @soft dock
When you exit the game and come back on, you will have the win stored.
soft dock
@marble thicket yes you can register.
marble thicket
Are you sure?
soft dock
@vocal minnow I know but I just don’t like that bug.
They have to fix it 🙄
@marble thicket yes
marble thicket
I need to get it confirm by a Mod or Staff please 😳
vocal minnow
Instagram?
marble thicket
Yes
vocal minnow
Isn't it yt or twitch
marble thicket
It says any social media platform
soft dock
@vocal minnow any social media
marble thicket
And Instagram is a social media 😍
marble thicket
Lets get a confirmation message from the Mods or contributors
vocal minnow
It says you need 1000 fans on a streaming platform. @soft dock @marble thicket
soft dock
But in the video Instagram was also mentioned
marble thicket
Yeah but have you checked the recent video posted by the official channel on YouTube about the contest?
opaque solar
Beta anyone
soft dock
Yeah
marble thicket
@soft dock can you link me that video?
@modern gale can you help me with this issue?
marble thicket
You can't i guess
night cloak
@marble thicketplease can you make sure about this
marble thicket
It's PUBG mobile not emulator lol
vocal minnow
Which video? @soft dock
marble thicket
For Emulator users maybe some other tournaments will come in the future (maybe)
vocal minnow
Watch the official video.
marble thicket
This is the official video i guess? 🤔
dim crag
Leveling up issue. I completed all stages 44 45 and now 46, and am stuck on 46 three items completed and 47 saying requirements not met, and 47 not showing me the new tasks???
So I have been stuck on 46 for a while, restarted the game, ipad, ... played a dozen more games ...
marble thicket
So no one can confirm it? 😣
marble thicket
Yahoo
vocal minnow
Done
marble thicket
I have 3k lol
neon patio
@marble thicket YouTube Gaming, Twitch, Facebook Live, Smashcast TV, Mixer, Cube TV, Nimo TV
soft dock
@vocal minnow that’s what I said xD
night cloak
Fix your GAME! FULL of BUGS! Crashing all the time. How can someone play a game like this. Stop being greedy and fix the game please
vocal minnow
@neon patio isn't it social media as well?
@neon patio it was shown in their video.
neon patio
Well it says "the following social media" with the listed platforms: YouTube Gaming, Twitch, Facebook Live, Smashcast TV, Mixer, Cube TV, Nimo TV
It's mainly pertaining to streaming platforms
hardy loom
Hey guys, I have equiped the car skin I got then I entered the vehicle and nothing happened
neon patio
@hardy loom Is it a Jeep skin?
hardy loom
@neon patio yes
neon patio
If it's a jeep skin, some of them only apply to one variation of the UAZ. There are 3 variations, Open Top, Soft Top, and a Hard Top jeep.
hardy loom
@neon patio the newest ones I think
graceful orchid
Any mod here? Need help
neon patio
@graceful orchid Whats up
hardy loom
@neon patio i don't know which uaz is a hard top and soft top
graceful orchid
Not good!
vocal minnow
In their video twitter, ig, fb, twitch and yt was portrayed. @neon patio
neon patio
@hardy loom A hard top means the UAZ has a solid roof, soft top means the roof is made of fabric.
graceful orchid
Are you a mod
marble thicket
@fading sky what do you mean by Facebook live?
hardy loom
Which uaz is the new ones? Can you help me?
neon patio
@vocal minnow I'm going off of the official website.
marble thicket
Can you just elaborate?
limpid vault
How can I see my career results on pubg from season 2
vocal minnow
The official yt channel uploaded a video talking about the tournament. @neon patio
They said social media is included as well.
graceful orchid
@neon patio pubg banned my account out of GFX usage and they are not replying
neon patio
@graceful orchid You'll have to wait out your ban
limpid vault
Noooo but thanks for your help
graceful orchid
But why aren't they replying
hardy loom
@neon patio the new black and green ones is a solid top right?
graceful orchid
Ya for frigging 3650 days!! That's insane
vocal minnow
Dude you were banned for a reason and they receive millions of claims everyday, u just have to wait.
neon patio
@graceful orchid Typically GFX Bans are only around 2 months, you were likely banned for another violation as well.
vocal minnow
Using gfx tools to improve ur gameplay results in a ban.
hardy loom
@vocal minnow what is a gfx?
graceful orchid
This sucks man they banned me and don't give any reason!! Why don't ban some hackers out there
hardy loom
@graceful orchid true
neon patio
@hardy loom To better explain, there are 3 types of UAZ's. They are all the same, just have different models.
marble thicket
@neon patio can you say me what do you mean by Facebook Live?
neon patio
Your skin will only apply to 1 of those models
hardy loom
@neon patio thanks
neon patio
@marble thicket Facebook live means you stream on facebook live, and have 1k followers
graceful orchid
Does anyone here know any way to contact pubg?
marble thicket
I have 1k friends
neon patio
No, 1k followers.
neon patio
Facebook also has followers, you need 1k
vocal minnow
@hardy loom gfx are graphical tools that help you unlock better graphics eventhough you can't run those types of graphics on ur phone.
neon patio
@marble thicket Yes, the followers portion.
marble thicket
So am i qualified?
neon patio
That's how they measure your audience
marble thicket
Yes or no lol?
vocal minnow
Aren't other social media included as well?
marble thicket
neon patio
@marble thicket You meet requirements, but not guaranteed to be accepted.
neon patio
If you plan on joining, yes apply. Registration ends on the 8th.
neon patio
From my understanding, each team will play 15 consecutive matches between 8/30 - 9/10, which determine your final placement.
neon patio
After registration, each team will participate in 15 matches, and the top 10 matches will be included in the final result. Teams with fewer than 15 matches will receive results based on actual matches played. A match is only valid if it was played during the qualification round with 4 players on the squad. Only the results of the first 15 consecutive matches will be calculated. After registration, start playing with your teammates right away! 8/30 to 9/10. It lasts 10 days.
marble thicket
Right after the registration we can start playing the matches?
vital sluice
Yes @marble thicket
marble thicket
How can i get confirm that i have been selected for the tournament?
And can you explain me this sentence? "A match is only valid if it was played during the qualification round with 4 players on the squad."
How do i know which is the qualification round?
merry sandal
The first 15 matches after registration are the qualification rounds.
hybrid vale
@merry sandal but what about if didn't get confirmation mail?
@merry sandal after 15 matches🤔
marble thicket
After playing the matches, whom should I send the results?
Yeah how do we know that we got selected?
night cloak
@merry sandal bro our 1 team members is got ban and before ban we have registered him for star challenge can we replace 1 player for Star challenge
merry sandal
No. That would mean you're disqualified.
marble thicket
Only team leaders can register for the tournament. Repeated registrations are not allowed. The application cannot be modified once submitted @night cloak
silver magnet
How are we able to track the 15 games that a team plays? I’m more concerned if they are receiving the information or not
And will the team leader receive a confirmation email after the 15 matches?
lethal bobcat
Guys
cyan rampart
@silver magnet They will automatically count the 15 matches that you play.
The team leader does receive a confirmation after the 15 matches.
lethal bobcat
Is anyone there
vast epoch
MGK dead
lethal bobcat
I have one doubt can you guys please answer my question it's really important for me
silver magnet
Thank you for confirming @cyan rampart
cyan rampart
@lethal bobcat What is the issue?
lethal bobcat
Is twitter valid to apply for pubg tournament,
I have more than 2200 followers on twitter and i also have more than 150 youtube subs
Am i valid to apply?
It twitter followers valid to apply for tournament,i love pubg so much
Guys
cyan rampart
@vast epoch Wrong channel.
lethal bobcat
Can you please answer this is the official pubg mobile server support chat i was trying to get some help
Please kindly answer my question guys, it's a sincere request
cyan rampart
@lethal bobcat I am not sure about that. Please be patient and avoid spamming.
A moderator will answer you soon.
lethal bobcat
Okay,thanks please find forget to text me directly,thanks for your time and sorry for my long explanation
marble thicket
@lethal bobcat Well it says "the following social media" with the listed platforms: YouTube Gaming, Twitch, Facebook Live, Smashcast TV, Mixer, Cube TV, Nimo TV
vast epoch
@cyan rampart opps sorry
lethal bobcat
@marble thicket so twitter is not valid?bro please kindly answer
marble thicket
No i guess. But i should advice you to seek an answer from the staff or mods
lethal bobcat
@marble thicket that would be grateful,thanks i appreciate your concern bro, hoping to see your reply soon
dim crag
Twitter is the easiest to amass a following and not a video or streaming medium ... so no, have 1k-10k followers there does not matter
If it is not listed, it is excluded
night cloak
@jolly charm how to change tpp to fpp in match
dim crag
Has to be done before the match, you are in different game mode and in a separate server queue
They do not cross over
night cloak
It can
It was working with
V before update
But now it's changed
I saw someone doing that
dim crag
If it was working that should have been a bug or cheat
As tencent has stated it would be separates
night cloak
Nop it's not a bug
dim crag
If not a bug then they can kiss competition goodbye
Due to obvious advantages 3person has
night cloak
Yup
night cloak
@night cloak @dim crag this is support not a place to chat
stoic iron
Hello does anyone knows the email of the support
midnight kernel
Guys how do I register to the star challenge if I'm from Europe??
winged ice
@midnight kernel from official website
slate forge
What will happen after we register in The Star challenge? And when will it happen ? Date?? @open hound
winged ice
midnight kernel
@dim crag Yes, but which process??
winged ice
@slate forge after registration you will automatically get an email with a ticket
midnight kernel
I don't see any other registration process
jovial wolf
Tencent Is Banning GFX User Instead Of Banning Hackers Well Done Tencent
slate forge
When are the qualifiers??
midnight kernel
@slate forge go on pubgmobile.com/esports and read
@dim crag anyway I don't see any other registration process for European people
winged ice
@midnight kernel can you help me in getting content creator tag???
winged ice
@midnight kernel requirements for content creator????
midnight kernel
@winged ice I don't know
vagrant locust
What's the update event for?
There is an Update event in "Events" which ends in 5Days the even name is The new Update
What's that for?
sinful hollow
Is there any way to delete Facebook friends in pubg
winged ice
@sinful hollowyou can block them
vagrant locust
Logout then login with google
midnight kernel
Guys anyone knows how to register to star challenge if European?
sinful hollow
@vagrant locustok ✌️
winged ice
@sinful hollow but you will have to play it from start
midnight kernel
@vagrant locust I mean, on the website it says that Europeans have another registration process
I can't register through the website
winged ice
@midnight kernel European, Chinese, Japanese & Korean regions have their own registration processes. Please pay attention to official announcements ...
midnight kernel
@winged ice I know jesus
but which registration process
registrations end 8th september
winged ice
@winged ice registration process may not be started for these regions
dim crag
@midnight kernel ... I can't seem to find any info myself on what other servers should do to register, I just had observed the details on the registration page ... hence the caution ... tried to see if there were regional localized homepages as with other games ... did not one for pubg ... if nobody here has the answer ... perhaps try their social media account
ivory mica
Is anyone having any trouble logging in?
Lol dont do anything kill him back in next match haha
winged ice
@brave aurora nothing to do they automatically get punished
@brave aurora their Merritt points will deducted
@brave aurora nope, if his Merritt points was less than 60 then he can't team up with anyone
@brave aurora np
dim crag
@midnight kernel try to email the esports team ... PUBGMOBILE_ESPORT@tencentgames.com
midnight kernel
@dim crag ok
dim crag
You are welcome 😃
night cloak
Is codashop safe to use?
@night cloak I would say no because it is third party software. You would have to email support and ask them
I feel bad for saying no coz lately i use it and its safe
I just want a clear explanation about coda shop
As I said you would have to talk to customer support. We can't give an official answer here since it is third-party software
cyan rampart
@ivory mica Still unable to connect?
night cloak
i sent 3 customer support requests and i didn't get any reply, am i missing something
edgy urchin
Is beta available now??
dim crag
Customer support requests typically go into queues and are answered in the order they are received.
When were these tickets sent?
night cloak
@dim crag oldest one is 3 days old
@edgy urchin beta is not open to new players
@rich vine decline the invitation or delete them off ur friends list
rich vine
doesn’t help lowl
next shoal
@rich vine the only way to stop that is to delete them as a friend in game.
night cloak
What happen if i report a clan??
halcyon rune
While registration in the PUBGM star challenge, can we normally play squad mode matches? On a different server from that we registered on? Pls help
quasi rampart
next shoal
@halcyon rune if possible, I would keep them all on one server. But I don’t think that changing servers would do anything. But I’m not completely sure.
@quasi rampart please report in game.
@night cloak I’m not sure there’s a way to report a clan at the time. You can always send an email to tencent about it.
night cloak
Theres is a report button on clan
halcyon rune
@next shoal No I meant to ask whether we can play squad matches with ppl other than our registered teammates in between the required15 games
rapid roost
@next shoal hey man is there any other way with which i can make custom matches? If there is how do i earn it?
halcyon rune
My message just got deleted :/
rapid roost
Besides room card from clan and 3 cards from pass
next shoal
@halcyon rune ah. Nope. If you registered with teammates, it should be with those teammates.
@rapid roost other than purchasing a room card, those are the only two ways at the moment. Sorry.
halcyon rune
Not even on a different server?
next shoal
@halcyon rune nope. I’m pretty sure it has to be the same teammates.
@night cloak then feel free to report them.
night cloak
I report my own clan what will happen
rapid roost
@next shoal beside clan shop there is other way to buy it?
night cloak
🤔 🤔
next shoal
@rapid roost not that I’m aware of. Sorry.
@night cloak tencent will look into your clan.
rapid roost
@next shoal thank you for your time.
next shoal
👍
night cloak
Then ?
halcyon rune
Ohk, so if we do play on squads, what consequences will we face? @next shoal
next shoal
@halcyon rune what consequences? I’m not sure I understand.
@night cloak tencent will look into your clan for malicious activity. If they find any, they will take appropriate action.
night cloak
Then if they dont see malicous activity they gonna do nothing right?
halcyon rune
So we aren't supposed to play with other ppl while playing the 15 matches with registered teammates. But if we do play with other ppl, what consequences do we have to face? @next shoal
next shoal
@night cloak correct.
night cloak
Idont think that there is a way to do such thing on a clan
next shoal
@halcyon rune I honestly have no idea. It could be anything from the games not counting, or it could be disqualification from the event. I don’t think it would be the latter, but I just don’t know. They haven’t really told us much about the event.
halcyon rune
Oh alright, thanks a lot for your time! @next shoal
next shoal
👍
night cloak
There is a limit of reporting clan ?? Like if my clan report by 5 person then my clan my wil be ban..??
next shoal
@night cloak clans don’t get banned. The only reason you’d report a clan is if you knew the clan was full of known hackers.
next shoal
👍
mental anchor
lol
tardy brook
lol
cloud matrix
This isn’t a big problem just a question why twitter profile pictures in game are in worse quality than face book profile pictures
glacial tusk
How can I fix my car when it only goes straight for a few second and then it just drives side ways?
amber stream
Pls ban this game in kebab nation aka turkey
90% of all hackers are from kebab nation
night cloak
I need help
languid umbra
i want to disconnect my pubg account from gmail and want to connect it with twitter. Is there any of doing tgat?
cerulean pivot
Is there anyway i can cancel my team for the star tournament
stone hawk
@keen karma everyone.
cerulean pivot
@open hound is there anyway i can disban my team
Support channel with no support wow
@modern gale can you help me
@lavish mason can you help me
Yall need some better staff god damn
lavish mason
@cerulean pivot You need to relax an sorry for the wait
cerulean pivot
Its been like 30 minutes😂sorry for the spam tho I really need my question answered tho
lavish mason
What's going on ?
cerulean pivot
I made my own team thinking my old team dipped on me but now i just hear back from my team but i already registered can i unregistered the team im in right now since im the leader and go to my other team
@lavish mason
I really need to be on my team or i wont have a shot
lavish mason
@cerulean pivot In not quite sure I would have to ask an find out
cerulean pivot
If you could that would be amazing @lavish mason
lavish mason
I will dw gimme afew
cerulean pivot
Ok thanks g
robust ledge
@cerulean pivot u can't make changes in star tourney
It specifically says that
And u can only register once
cerulean pivot
Can i make another account
robust ledge
U can but u will have to use different account
The same ID cannot be registered more than once
cerulean pivot
So theres no way yall can completely delete my registration
robust ledge
Try mailing the tourney customer care
cerulean pivot
Could you post a link to it for me
robust ledge
Customer Service Email：PUBGMOBILE_ESPORT@tencentgames.com
cerulean pivot
Thanks
robust ledge
Np
hazy roost
Damn trap this sucks
cerulean pivot
What if i havent posted my badge for the verification @lavish mason
simple geyser
Hey guys, a question regarding the PWK Tournament
European, Chinese, Japanese & Korean regions are NOT allowed to sign up for PWK Tournament ?
grim raven
Where do I report bugs?
dapper escarp
@grim raven Go to the Settings and you should see a Gear button on the bottem left corner on PUBG Mobile
@simple geyser Yes, you are correct!
potent lintel
Hey guys ..
Lately .. am creating pubgm videos on youtube .. how can i share it here
it says i haven't the role to publish in #481199180967051294
any help ?
modern gale
no, you need to have content creator role first before posting. you can also apply at http://pubgmobile.com/en-US/pwk/ @potent lintel
can you be more specific please? @night cloak
night cloak
@modern gale thanks nothing
flint garnet
@night cloak I don’t really understand what you mean. Can you elaborate?
flint garnet
@night cloak it refreshes daily at 00:00 UTC. You should be top 500 by 00:00 UTC.
night cloak
i see now colect login today i didnt get qonq
flint garnet
What ranking you have now?
flint garnet
@night cloak Ok, I suggest you wait probably a bit more and check back a bit later. I got conqueror at about 00:15 UTC.
night cloak
i did get thanks 
@flint garnet
dusty meteor
how do I sign up to be a content creator?
raven wedge
flint garnet
@dusty meteor https://gch.tencentgames.com/
keen epoch
I got banned. Can anyone help me😣 😣 😣
Maybe because i used vpn and gl tools for graphics
wet bough
how can i get the pacifist achievement? 🤔
storm flumeBOT
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
vital sluice
@keen epoch appeal for your ban through this mail ^
@wet bough as it says in-game , platinum+, get a win in solo with 0 kills .
wet bough
oh ok thx
vocal minnow
Well you were banned for a reason, you do play the game by accepting their terms and services, which clearly states that using gfx tools results in a ban. @keen epoch
sand ridge
How can I get weapon master title I am in platinum 5
vocal minnow
You need to get 6 kills in different ways. @sand ridge
sand ridge
@vocal minnow which ways
vocal minnow
An AR, Smg, sniper rifle, grenade, vehicle, shotgun, pistol in the same match.
@sand ridge
sand ridge
@vocal minnow thank you sir I got it
vital sluice
Pistol isn't there ,it's just 6 kills
sand ridge
@vital sluice okay
sand ridge
@vocal minnow ohh
vocal minnow
@vital sluice :GWfroggyFeelsHugMan:
cerulean pivot
Is it true mobile update 0.8.0 is coming out around September 11th or 12th
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
vital sluice
@cerulean pivot they have given a timer countdown to new update in-game,but official date is not confirm as of now
cerulean pivot
I saw a post on twitter saying it was coming around those dates
vital sluice
@cerulean pivot yeah as I said, we don't have confirmation
wet bough
i didn't knew that you can get banned because of using gfx apps 😰
cerulean pivot
I think the star tournament shouldve waited till sanhok and qbz came
night cloak
I have this problem a lot. The other players name blocks me from being able to leave the squad
vital sluice
@night cloak do click on the ^ option and report this issur in-game and have u tried restarting the game to see if it fixed it?
night cloak
I have reported the problem and tried restarting the game.
vital sluice
@night cloak and restart didn't fix it?
night cloak
Unfortunately no it doesn't fix the issue for me
vital sluice
@night cloak if it happens too often, use the repair option in-game and since you and few others have reported the issue,they must be aware of it and will hopefully get fixed soon.
@left herald channel only for pubgm :)
left herald
@vital sluice :(
night cloak
Well I repaired the client but it didnt fix the issue :(
molten zinc
any 1 know when is update going to come out???
feral bolt
Is it safe to buy UC from codashop website?
night cloak
I think so
@feral bolt buying from third party website could make your account ban maybe . so its preferred to buy from ingame shop.
kind drift
@vagrant locust yea
@molten zinc there's no official release date of the new update , check the #news they'll post it there
vagrant locust
My Phone is Samsung Galaxy J5 Pro
3GB Ram
1.59 GHz Samsung Exynos Octa 7870
Still PUBG lags like hell
kind drift
@vagrant locust pubg needs 4gb of ram... And that's Samsung phone...
Samsung lags like hell
chilly iris
About the star tournament, Can we play a solo/duo/squad game (not consisting of the registered members) in-between the 15 consecutive matches? ._.
Any help?
kind drift
As per the rules you should register your your team to play
marble thicket
@vagrant locust You can lower the lowest most possible settings and can get better FPS
spice aurora
Hello
The day when rp of season 3 launched
I brought Google play redeem codes from paytm worth 10k Indian money then I redeem it on pubg
Then I got my royal pass with 100 level after 3 days u guys banned me😡 wasted my money
Now Google play is third party ?
U guys don't give exact reason for banning
Been playing pubggm since it has launched
Spent more then 1 lakh Indian money
So I never used hacks did any glitches
I brought 100 level pass then I get banned
180days
Now season 3 pass wasted
Ign AguilarGaming
I have proof of every transcation I made for pubggm
kind drift
Did u refund?
spice aurora
What refund I don't do that stuff
kind drift
Did u use codes of Google play directly in game
kind drift
Ok stop
kind drift
Maybe that's the reason , Paytm
spice aurora
If paytm is third party then why they selling Google play codes n and why Google let me redeem it
Makes no sense
N one more thing
One this season rp I brought through Google play redeem codes
Only this season Royal pass I bought through Google Play freedom codes
sleek plinth
Yo
kind drift
Ask him.. @spice aurora
spice aurora
like last season n for crates I used my cards
sleek plinth
I will tell trainomee🙏 please pm
spice aurora
Should pm u ?
sleek plinth
Yes
feral bolt
@sleek plinth kindly verify also if codashop is a legit site
feral bolt
kind drift
@high estuary you need ban?
sleek plinth
Not sure if that’s legit
chilly iris
@kind drift we've registered and played 10 games. My question is; will it be a problem if any one of the team members plays a solo/duo/squad game with randoms? We didn't complete 15 consecutive games.
kind drift
Idk much about the tournament...
chilly iris
Ohokay :)
Do you know who I can contact to clear this..?
kind drift
@sleek plinth another question ,
uncut iron
Hey..i need help with inventory bug. Any fixes?
kind drift
What's the bug
sleek plinth
Aye
kind drift
Void have a question about tournament...
uncut iron
Not detect my loots, so i cant reload, change to melee or pistol and even use med kits
Only the global version who had that problem. Idk why
kind drift
@uncut iron logout of game and click repair...
uncut iron
Okay...lemme try, its downloading 190mb+ data
kind drift
That works maybe...
If not go to settings > apps > pubg > storage > clear data
uncut iron
Okay..any other tricks that i can try beside them?
clear tapir
Hello guys! Is the PUBGM Star qualifier needed to be streamed?
Or just play it normally the 15 games
kind drift
@uncut iron if that doesn't work too uninstall pubg and go to settings and remove all files related to global pubg and install again , hopefully the above tricks work...
night cloak
Play it normally @clear tapir
swift kettle
20ms, but got this message
idle violet
Hello Admin
storm flumeBOT
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
idle violet
I wanted to report a player for cheating for which I have a video of him cheating
night cloak
Read above ^ @idle violet
idle violet
Yeap
honest hornet
@night cloak I have doubt about the tournament
1 kill = 15 points and
1 win = 500 points ?
night cloak
I know little about the tournament how the points work sorry
boreal dragon
@night cloak can i know when the update is coming
late sorrel
night cloak
@boreal dragon Game timer in events say 12th of september
boreal dragon
@night cloakkk
night cloak
@late sorrel Dm a mod about recruitment
They will give you permission after they approve
honest hornet
@night cloak please ping anyone who's good in tournament info
night cloak
Try pan
honest hornet
@night cloak @open hound doesn't reply to anyone! He is a moderator right ?
night cloak
He is a mod
honest hornet
Then whenever we ask for doubt or help he never reply. Even now he's only mod online and no support from him.
How to report him ?
honest hornet
I know, but most of the mod reply when they get free! But this @open hound never replies! Even for days. He never ever put his contribution
I need to report him
@night cloak 👆
steel pasture
@oak nichek in the beta it said there was a update but what is new
cerulean pivot
Where do i post the badge at that the email sends me for verification
@open hound
cerulean pivot
He trash
stray lava
lol
cerulean pivot
Anybody that has to use a emulator to win is trash because they cant compete against real pc players
obsidian dove
yeah
rare quarry
limpid osprey
@rare quarry cleaning phone cache and closing other apps works. Your problem could be phone performance. The new update has more content so more memory required. Connection issues could also be an issue
ivory talon
Can players use gfx tool or it is a ban risk app?
night cloak
@ivory talon no . gfx tools like third party apps r not allowed to use it causes ban.
ivory talon
Okay thanks because some friends said it's allowed
tropic echo
grizzled lark
Have u reported them In game? @tropic echo
night cloak
ANSWER ME......90% of players in conqueror league are hackers......and they are not at all getting banned instaead of 100s of players reporting them
*inspite of
Around 38 hackers of conqueror are on my friend list........got screenshots proving they are hackers......they are playing from season 1 and tencent has not banned them...ridiculous
Dont kill me.......lets kiss me.......are some of the top famous hackers....everyone knows......and not a single action against them
And i am in ace league....just used parallel space to run multiple accounts...i am a youtuber.......not a single hack was used and tencent banned me.......Game data changed and you are banned........WOW
umbral breach
When will sanhok gonna come to asia?
kind drift
@night cloak any third party app modifies the game gives ban and do you know there are better players than you ? And don't consider everyone as a hacker
@umbral breach sanhok is in 0.8.0 update which will be rolled out soon , not exact time yet
night cloak
I tried to claim my file......no reply from lat 4 days.......KEEP IT UP TENCENT......KEEP BANNING INNOCENT PLAYERS.......AND DONT TAKE ANY ACTION AGAINST TOP HACKERS...SALUTE
tame wind
How likely is the advanced UC box to return?
kind drift
There are many players who play pubg and many hackers got banned and many third party users got banned all of them file a complaint so it takes time for them to reply , it took a week for them to reply me once
And .. no bad words here
tame wind
My qquestion plz
kind drift
I couldn't understand it 🕵
tame wind
Ok
kind drift
Can u ask more clearly @tame wind
night cloak
I got it.......if you are innocent player making a small mistake of using 3rd party app you get banned the next second .........and if you hack the game with Anti-ban apk and script......you can play safely season after season with no bans......this is how tencent works @kind drift
kind drift
Nope hackers are getting Banned but.. they are creating new account after every ban , and don't consider every conqueror player as a hacker coz there are more bugs in the game , maybe they use such bugs..! Conqueror players are better than us who play the game alot so they're on top 100
night cloak
I am a full time game player playing 24×7 having toutube channel in my country of 84k subs.........reached conqueror many times......every single game when you reach in conqueror you meet atleast 1 hacker every game......and i am seeing same name...example 'Dont kill me'........this player is in top conqueror from season 1.....he uses all fcking hacks including speed and wall hack......while running he has a speed of a vehicle....got clips of his gameplay.......messaged tencent 100 times he is not yet banned.......now answer me......and just a small mistake of using 3rd party app....next second you get banned.....is this proper thing?
*youtube
kind drift
Hackers are getting Banned day by day why don't u try hack and say if you get banned or no ,
They're trying their best , it's hard to create a hack less game , devs are trying to stop hackers as much as possible , write a mail to pubg about such guys they'll reply within a day for sure
night cloak
Yes i agree hackers are getting banned.....but on a very small scale.....Hackers are using Anti-ban apk and script which tencent is not able to detect.....and they are playing game safely without any ban season after season......but if you use 3rd party app without hacks tencent immediately detects you and ban you
kind drift
Yea coz it's easy to detect
muted plank
Hello
kind drift
Hey
kind drift
You sure it's 300m away?
muted plank
I checked with ,,enemies ahead,,
kind drift
If it's 300m away it'll probably give you mission completed
If not we can do nothing , just try again
muted plank
Ok
kind drift
Have a nice day!
night cloak
I agree using 3rd party app was a mistake....against tencent privacy policy...and they should ban......but for max 30 days........10 years are you serious........will the game even survive for 10 years........My only point is real hackers are not getting banned and small mistake of using 3rd party app without hacks gives you ban for 10 years.....culprits not getting punished..innocent player getting hanged.......so request you to unban my account or just ban it for 30 days.....10 years ban for innocent player....lol.....I know you will continue what you are doing so i have already uninstalled the game and stopped putting pubg content on my youtube channel......Hope so you will ban real hackers for 10 years and innocent players doing smll mistake for 30 days.......10 years ban=permanent ban which is not good for small mistake of using 3rd part app without hacks
sacred thistle
Why isn't solo squad working for me (1v4) I turned off auto matching but I still got matched with 3 other players!
So how do I play 1 man squad in Classic?
kind drift
@sacred thistle did u click ok after selecting the automatching off?
sacred thistle
Yeah I did
Is there any other way to do it?
I guess I'll just try it again
@kind drift??
kind drift
@night cloak hackers getting banned , third party app usage gives ban , they already said it and gave us all a in-game mail about it... Even after that you used it so you get banned , it's your fault and yes the game survives for 10 years , no one knows...
sacred thistle
This is the method right? For 1 man squads?
kind drift
@sacred thistle if that's a bug logout your account and click on repair and open game , update it , try again
That's the method for 1 man squads , yes!
kind drift
You're welcome !
sacred thistle
Btw playing one man squads pushes ur rank more right?
night cloak
Ok ban me no issues....you guys got right to ban anyone....what about my time and money invested in that id.....like stupid i purchased every single gun skin every single stuff including elite + royal pass........you should atleast refund my money.........The thing is you guys took my id and all the money also...
@night cloak if u have problem with system of ban this all things should be sent as email to PUBGMOBILE_CS@tencentgames.com .
there is no point to discuss in discord go directly to developer's email.
@night cloak ok i will give a last try through email also....hope so they got guts to reply
@night cloakbest of luck .
proven trellis
How hack101
This youtuber is posting such stuff
Doing my part on letting you guys know
kind drift
Hmm
sacred thistle
@kind drift yea yeah ik that's what I meant
kind drift
Did it work?
sacred thistle
Well I acutally didn't try it yet cause my friends were online
kind drift
Ok
bright frost
I have a quick question about the PMSC, are the qualification rounds to be done by the 10th of September?
night cloak
hii
@kind drift
before the update we can change tpp to fpp but now it does not work
can u help me
can anyone help me
haughty cypress
Eh, i have no problems with it
Try hitting the repair button on the loading screen maybe?
night cloak
no my friends also tried it
but i have seen someone doing it
@night cloak changing tpp to fpp while in game is not ingame feature. maybe they patched it in 0.7.5 so don't try play fpp instead.
sage forge
I got a message to not perform unautorized purchase. What does it mean?
lime juniper
It means that you are not allowed to make purchases from third-parties, @sage forge. Only do it in-game.
For example, if you find some "cheap offers" by someone else online, those are in most cases scam and will also result in an account suspension.
sage forge
That means I can but from google play gift card?
lime juniper
Yes: payment method does not matter, as long as you make the purchase via the game.
sage forge
Okay thanks for the support @lime juniper
wraith brook
feral heart
@wraith brook maybe your connection is not stable 🤔
muted plank
@lime juniper
I killed one guy from 300m+ and it didnt complete the mission (i killed him far, when entities start to fly)
@half kayak
@sleek plinth
Someone ?
sleek plinth
Yea
lime juniper
In which game mode did you complete this task?
muted plank
Tpp squad
sleek plinth
@
Might not have been 300
lime juniper
Classic, arcade or war mode?
sleek plinth
Redo it agian
muted plank
Classic
lime juniper
Then please do as ToxicFrags said.
lime juniper
If you did not get the reward, it means that you did not complete it. 😅
feral heart
@muted plank i suggest you play solo with friend..and press the start button together..hope you meet in lobby island...and easy task 😁
feral heart
@muted plank no problem cause my 300 m mission is complete because my friend sacrifice 😂
muted plank
xD
autumn topaz
vapid estuary
Help
lime juniper
What is it, @vapid estuary?
lime juniper
No, @vapid estuary, I only moderate this Discord server. What is your question? Maybe we know it or can reditect you to someone who may know it.
vapid estuary
I came to know that some Indian YouTubers are getting royal pass so I wanted to ask that if I can get it I will be able to make more awesome content
@lime juniper
lime juniper
In that case, feel free to take a look at this: http://pubgmobile.com/en-US/pwk.
In case you receive an error 404 message, request the desktop version of the website.
vapid estuary
Tq
verbal forge
Can i play 9ESPORTS tournament with emulator ? Or i have to play with a phone ?
gray sequoia
velvet isle
And where can I find the beta test of the Chinese client 0.10.0?
flint cobalt
Anyone on?
weary lava
If this is support then I have a request
I have this problem where I will be playing then go and get into a car and my game will freeze when I start to move in the car and it’s also bad bc of an enemy gets near and I’m shooting once he gets close enough he will freeze me and I’ll die
dim crag
@gray sequoia you played arcade war ... go with traditional mode
@weary lava this is only peer to peer support for the most part, probably best to use help and contact customer service in game, relay the issue and let them know which device you play on
Alternatively you can shoot them an email directly
weary lava
Would prefer to shoot an email but not aware of their email address
dim crag
Should be pubgmobile_cs@tencentgames.com
agile sonnet
Am i allowed to send pics here?
dim crag
Screenshots of?
agile sonnet
There's this problem where you can't push the buttons in the controller layout to the edges due to curved screen optimizations
Wanted to post a pic of it
agile sonnet
Yeah
celest plume
I had registered for star challenge
celest plume
I want to ask when to start playing 15 matches for qualification
dim crag
Of course 99.xx percent of phones are flat 😃
I don’t know about the star challenge myself, maybe someone will chime in, or you could try pubgmobile_esports@tencentgames.com
agile sonnet
It was optimized for s8+ like i could move them to the edge without trouble until i did a factory data reset to the phone and after reinstalling the game it happened, idk....
median drift
How can I get pubg no lie beta
split plinth
sharp violet
ivory talon
@lime juniper octopus and ps controller can be used? Or you can get banned if you use it?
cyan rampart
@split plinth Database error. Repair the game.
@sharp violet This mainly happens if you have switched connections while in a match.
night cloak
Hi, how many other days will be released version 0.8.0?
safe yacht
Can you give me free elite pass please.
I want it but dont have money to buy it
digital surge
I have this server busy error too
night cloak
I log in just now.. it works
cyan rampart
@night cloak No particular date. Keep an eye on #news
@safe yacht Please avoid begging for in-game items here.
spice aurora
It's true
spice aurora
N stop being rude u can say nicely
snow valve
What I told @spice aurora
spice aurora
Edited😂
snow valve
😂 
snow valve
Help me i can't login plzzzz
haughty otter
i cant log
snow valve
I can't play pung
spice aurora
Servers r crashing of pubggm
snow valve
@haughty otter same problem help meeee
spice aurora
Becoz of lots of users
kind drift
Wait guys
snow valve
@kind drift help plz
haughty otter
server need fix
spice aurora
For me pubgmobile working
kind drift
Guys logout and click repair
spice aurora
No issues at all
kind drift
It's working fine for me
haughty otter
@kind drift nope is not work
spice aurora
@kind drift some ppl are not able to logout even after clicking on logout
snow valve
It means that new update coming that's why server not working
spice aurora
Yes @snow valve
snow valve
🤔
spice aurora
@kind drift🙂
kind drift
I'll ask the staff and let you guys know
obsidian saddle
hey I'm getting this error. can somebody help me?
snow valve
I also have problem
spice aurora
@obsidian saddle logout and click repair
gilded socket
server is busy 🙄
snow valve
Not work for me @spice aurora
spice aurora
@gilded socket which server u play on
gilded socket
@spice aurora my game not login in 🙄
spice aurora
Mine is high end device so maybe it's working for me😅 😂
spice aurora
@night cloak 😂
kind drift
Guys be calm until we get a solution from staff until then try this and let me know if it works
Go to settings > apps > pubg > storage > clear data of app and try login
night cloak
@gilded socket 😂
spice aurora
Did u click on repair @night cloak
gilded socket
harja beram toe an hasti 🤣
spice aurora
@gilded socket English
gilded socket
oh right
kind drift
And please don't chat here please go to #chat if you wanna talk and
English only in here
gilded socket
ok ok calm down
snow valve
Ok
gilded socket
kind drift
Did u try clearing data of app?
snow valve
I also bro @shy delta
gilded socket
@kind drift no
kind drift
No clear the data of app not cache
snow valve
If I clear data then my obb file will deleted
kind drift
No it wont -_-
shy delta
Wait let me try
kind drift
If you clear data of app it'll give u 193 mb update for the 0.7.5 update not the whole game
snow valve
Hmm
shy delta
Yeah
But I did that already
Just before posting my problem here
I did it by tapping repair on thr screen
But still samesg
Same msg*
thin venture
snow valve
My server error problem fixed automatically
kind drift
Ok good
kind drift
Everyone have the issue stay calm everyone
We'll get a fix soon
thin venture
Make it soon
shy delta
Hmm
kind drift
@dapper niche it's a known issue , stay calm until we get a fix
shy delta
@kind drift bro
I updated and then had to log on
But I couldnt use the accounts which I used to log on before(i.e. FB and GooglePlay)
Only guest and twitter login was available on which I didn't have my registered account
thin venture
Your server is wrong not the game.
Make sure fix it soon
shy delta
Yep I guess
But my friend is playing bro and I am not
He lives just 2 floors below my apartment
thin venture
You guys telling to repair us and try for no reason. I used about 250mb for fixing this
thin venture
Omg
shy delta
Stress level toohigh dammit
cursive parrot
I want to report about a hacker
shy delta
Can't relax without PUBG
thin venture
I want to record the game and telecast at ni8 so make it soon
shy delta
You should've done that ingame @cursive parrot
cursive parrot
@shy delta I did
shy delta
@thin venture are you from GIJOE??
thin venture
Hackers, ya game has more hackers now
cursive parrot
He shot me behind the wall
shy delta
@cursive parrot then ur job is done I think
They check manually if people get reported
thin venture
lol no it's my gamer tag @shy delta
cursive parrot
With akm
shy delta
Lol
sinful pond
@cursive parrot all the day we get die like this:)) its a normal day in pubg
cerulean pivot
Im getting an error message when i load pubg
cursive parrot
Do u know what I did
thin venture
Akm without recoil 100%accuracy
Behind the wall without damaging my armour and helmet
sinful pond
@cerulean pivot good for you wellcome to the club everyone get this error
sinful pond
@thin venture yeah when they kill you your helmet and vest is undamaged
thin venture
Ya
kind drift
#chat guys?
thin venture
Yes
sinful pond
@kind drift OK
thin venture
K make that error fix soon before 7pm ist i got live stream on that time..
shy delta
Its a tourney night please fix it quick
formal nacelle
Kill 60 in one game not banned? At tpp mode
dapper niche
@kind drift how long will ot take to fix the error
kind drift
Just retry... For every while to see if it's fixed....
dapper niche
OK
hollow echo
How can I fix this... already tried clearing cache and repairing the game still doesn't works , shows the same error!
night cloak
@hollow echo retry till it starts and b4 retrying exit game bye back button. @chilly drum
kind drift
Wait for a fix that's a known issue
hollow echo
Ok
chilly drum
Im getting this issue
lime dew
Even I am getting this issue
cerulean pivot
@modern gale for the 15 games after registration for the star tournament do all 4 players have to do it because we have 5 games left and our 4th plaer went to sleep so could we finish the last 5 with just 3 of us
kind drift
@jolly plaza if the network fluctuations occur during landing the map gets distorted and you'll land on the land then the map loads correctly and you'll be in a thing of the game that's a network issue not at all a pubg issue
cerulean pivot
So im guessing the 2 mods that are on arent ganna help at all seems like its most likely to happen in this discord
jolly plaza
@kind driftokay but what could we do to fix it or get out of the situation
cerulean pivot
Do the mods even do shit they sit in the server and i havent saw one help anyone
obsidian saddle
I'm able to login now. check yours
kind drift
@jolly plaza you can do nothing to get him out..
dim crag
@cerulean pivot ... mods primarily look after this discord server
cerulean pivot
Even tho they dont know how to answer questions @dim crag
cerulean pivot
Then whats the point of pubg mobile support channel
dim crag
but you can of course try to keep insulting them
cerulean pivot
Nick has been online for over an hour and i havent seen him help one person
dim crag
So, you have never been online in discord while engaged in another activity or server?
cerulean pivot
Yes but it doesnt take an hour to answer a question
robust ledge
@cerulean pivot try the in game support dude
Go-to settings then customer care in the game
dim crag
^^^
cerulean pivot
I dont have a question for in game support i have a question about the tourney
cerulean pivot
So your pubg mobile discord support but dont know about the tournament pubg is hosting
dim crag
cerulean pivot
And that email is ran by bots
dim crag
Unless the devs put staff on here, then we can only read, share, etc and help as peers .... do I like it that there is no dedicated paid staff? no. but I don’t go blame a moderator for shortcomings that are tencents fault
cerulean pivot
Well if pubg has an official discord moderation which has a channel for pubg mobile SUPPORT then you would think that someone would have answers
I literally asked a yes or no question and its been 30 minutes and nobody has yet to answer it
dim crag
Again, moderators are there to keep order, when and as needed ... they are not game techs
I have asked Q here before that people could not answer, so you have to email support
cerulean pivot
Ok so whats the point of pubg support if there isnt a single person that has a answer
The email that you just gave is ran by bots abd bots dont know how to answer yes or no questions now read that slowly so you can understand
And
dim crag
To offload many simple things from actual paid staff? for the rest ... ask tencent? email? social media?
And since you now see fit to start insulting me ... BYE!
cerulean pivot
Because your very easy to insult and I suggest someone removes support until they can actually support someone’s question
dim crag
LOL
cerulean pivot
And about not being paid staff the owner gives you a privilege to be apart of the community to help why would they pay you if your not doing anything for them
dim crag
You really don't get it ...
lavish reef
Can you change your in game name, after participating in the tournament?
cerulean pivot
I get that you cant answer a simple question
@lavish reef he doesnt know the answer to that
dim crag
LOL
cerulean pivot
Am i wrong
dim crag
More accusations ... like I said ... BYE
storm flumeBOT
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
lavish reef
Hey @tidal warren , I mean I've registered for the tournament, and I gave my character ID too, but in between the tournament I want to change my in game name, Won't it affect the tournament, right?
tidal warren
@lavish reef I’d say not since you’ve submitted your character ID as well which doesn’t change.
lavish reef
You sure , after changing my name it won't change my character Id , right? Just gimme a confirmation. Thanks @tidal warren
tidal warren
To answer your question, changing your name doesn’t in any way affect your character ID. You only have 1 ID which stays with you. As for the tournament, to be 100% sure you can change your name, I’d advise to email them: PUBGMOBILE_ESPORT@tencentgames.com @lavish reef
lavish reef
Tysm
tidal warren
No problem, have a nice day. :3
gray hare
Is there any site where I can check the titles like Gunslinger or finisher, and how you get them?
I meant the titles list.
tidal warren
There is no official site where you can check medal meanings. However, you can check this reddit post: https://www.reddit.com/r/PUBGMobile/comments/8du72j/medal_meanings_in_pubg_mobile/?st=JLS0O24Q&sh=c2c25d8d @gray hare
Be aware that the information above was put together by a player like us, so it might not be 100% correct.
gray hare
I appreciate it! Thanks🙂
old frost
Team took down early but still dominated the field for a chicken dinner
muted plank
@old frost please use #481201852357017629 for your wins
old frost
Ah I see so I #chicken-dinner the post pick?
muted plank
No, u go to #481201852357017629 and post the pics there
old frost
Ah yes I understand
zealous zephyr
@muted plank what's your problem?
muted plank
It shows in the pic
haughty cypress
Whats wrong with a crate in the tree?
muted plank
Pubg should programe the plane in such a way it doesnt go in any tree
cerulean pivot
Its randomly generated