#questions
1 messages · Page 141 of 1
What social media account did you bind your account to, @sacred rampart?
You can use G-mail for Google Play Games, Facebook and Twitter. Which one did you bind to?
Gmail!
The items you reveive from crates are completely random, @floral vault.
now when i tried to login via the gmail a new game began my account didn't load
I lost mine that was bound to twitter. No response after a week. So dont waste your time
If its lost its lost. Leason learned: FB most secure method
Please try to remember which social media account you linked your game account to, @sacred rampart.
G-mail is only an e-mail service. You can use G-mail addresses for almost all social media accounts.
Do you mean that you used Google Play Games?
That explains.
Are you sure you are selecting the correct Google account?
Smh check all your Google Accounts. If that doesnt work login with a guest account and send a msg to customer support
I know the right email
Please try what @rapid dove suggested, @sacred rampart.
Game accounts do not simply disappear. If you are asked to create a new game account when you select a Google account, it means that no game account is bound to that Google account.
I'm serious @lime juniper it was the same acc
You can contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com or via the game settings.
Then please contact customer support for further assistance.
okies sure
Also, be patient and dont come back every hour.
CS is currently busy with like 100 requests each day to clarify 30d bans for GFX Bans so yours might take a LOOOOONG WHILE
What did you do, @sacred rampart?
Wrong email thing 😭
@native grail which tournament you mean pubg mobile star challenge tournament ?
Sorry
LOL
My both email got same pfp @lime juniper
This is why you always double check
So confusiom
Exactly. No worries, please keep this in mind in the future!
Also no need to ping people twice
sure
They are paying attention to chat xD
Sorry for Disturbing you
No worries!
Thanks for you help 😃
No problem at all! Should you ever have any other questions, do not hesitate to ask.
@lime juniper I need help
Yes, @fiery knot?
I have a glitch in the game since today, that wasn't there before
So the glitch is
I pick up items
They don't show in my backpack
I can pick weapons
But still it doesn't show in my backpack
When I pick backpack
Backpack doesn't even show
That is a known issue, usually caused by server delays.
They fix a inventory glitch and bring another xD
What's this?
I mean I pick up an akm
With 30 ammo by default
I can't pick up any more ammo
This should be corrected soon. Your inventory will automatically refresh later.
I mean the game makes me look like I have picked up the ammo
But technically speaking
The ammo is neither in my backpack nor in my weapon
I can't even use attachments
That is a known issue.
@lime juniper Why is C_h_i_l_l censored
So when r the devs gonna fix it?
Chill?
It's bothered me a lot
OH Slowmode
It's a common issue. @fiery knot
We apologize for the inconvenience, @fiery knot. It should be better optimized in the near future.
Any suggestions for fixing this issue?
It displays here, @rapid dove. Do you receive a message from Mee6?
The devs are trying their best to make the game better. @fiery knot
It just happens once in a while due to server delay just as Error said.
@fiery knot
"In a while"
@lime juniper No
I have faced it several times as well. @fiery knot
Oh, I saw your OH Slowmode message now, @rapid dove.
Xd
So what now?
It will refresh after sometime. @fiery knot
The devs might patch it up, all we can do is wait.
This glitch exists
It's a known glitch.
As said, this is a known issue, @fiery knot. Please wait patiently until it has been corrected.
To further discuss this, please use #pubg-mobile.
How ya doin mate? All good? @lime juniper
I'm on iPhone. I opened the app, it said download the official app and stop using any fake app to download pubg or you'll be banned, something along those lines. Any ideas?
@grizzled slate opened what?
On the iPhone the only way you can download an app is through the app store.
Well can you elaborate?
@vocal minnow Got it off the app store. Just happened today.
Uninstalled?
Downloaded pubg a few days back, played it whatever, today it said stop using a fake app or something like that or you'll be banned.
That usually happens when you have a modified game client, @grizzled slate. Are you using any tools that may trigger this?
I uninstalled. Wouldn't reinstall back on the phone, could just be the wifi
@lime juniper nah
Do you have any screenshots?
@vocal minnow Nope, this is my friends problem not mine, figured I'd see if you guys had any ideas.
Also it sent him directly to a support chat ingame when he accepted the terms and conditions
@vocal minnow Kinda can't since I'm at school, he uninstalled the game. And can't reinstall till he gets home.
@vocal minnowNope. He's not that smart lmao
Ohhhk.
It is because your friend used a modified game client, @grizzled slate. Those can easily be found on the web.
Perform a reinstallation and delete any tools or files that may trigger this.
Error do you work at tencent lmao? @lime juniper
Not at all, I am only a contributor in this Discord server, @vocal minnow:
@lime juniper gotcha
We have to know quite some things while doing this job, @vocal minnow. However, we know far from everything: sometimes we know just as much as you and need to await official announcements.
@lime juniper you're the only contrib who knows a lot.
@vocal minnow Wym? I know a lot.
Far from it, @vocal minnow, there are other staff members with even more knowledge here! Together, as a team, we do out best to provide you with all the support we can.
Please remove my 30 days ban
We ain't developers, I'm sorry we can't help you on that, what we're you banned for? @lime nest
@lime nestWe can't exactly do that. I'd say appeal to support but bans are usually permanent
Please read this channel's pinned messages for further information regarding account suspensions.
(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)
What's the size of the beta? @lime juniper
When is 0.8.0 gonna come out?
That depends on the operating system, @vocal minnow. Around 1.5 GB on Android.
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Hopefully, @fiery knot.
@lime juniper damn.
A lot of people on the top 100 Asian leaderboards are hackers lel.
@lime juniper
That is very unfortunate, @vocal minnow.
The developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment.
Please feel free to report any players suspected of cheating by following the instructions below. This will help the developers greatly.
This seems quite suspicious indeed. Feel free to report any such behavior.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@lime juniper thank you.
@lime juniper what should we do to get the m16a4 parachute in 070 mission 4?
Which mission are you referring to, @light abyss? Are you able to provide a screenshot?
clan points will lose if i leavey clan?
No, @hexed dune.
tysm
It seems that you must join a clan and get as many kills as you can, @light abyss. We do unfortunately not have more information than you do.
Any idea about release of new update?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Question is the action that you take on hackers....I know you closed down the recoil and grass hacking
Is something being done for the game guardian users...?
It is very annoying to play against them almost every match once you reach crown
We are not developers, @sharp crater, so we do not have any precise details on this. However, the developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment.
Please feel free to report any players suspected of cheating by following the instructions below. This will help the developers greatly.
Any news for game update?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
I can give you names of the specific people and a specific clan who me and my team have reported since past two weeks
They proudly hack and my team was killed in the last match by them
So I don’t think the “blocking hackers” part is going that well for the game guardian users
And I am talking about exact same players
I kill all peoples as instruction in one match but didn't get weapen master title?
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Feel free to follow these instructions, @sharp crater.
You need to kill all players yourself, @brave aurora. If someone knocks an enemy player, it will not count as your kill if you finish them off.
@lime juniper you are sending these instructions to me as if I have not mentioned that already that we’ve been doing this.
@lime juniper if knock my teammates then?
Then it will count, @brave aurora.
As said, we are not developers, @sharp crater, so it does unfortunately not help sending any of that here. Sorry.
@lime juniper hmm. Thanks for information 🎈
My height points in Asia server(squad).So what do I have to play on this server? For getting Weapen Master Title??
The requirement is Platinum and above, @brave aurora, right?
My Europe server is #Gold tier then?
But if the requirements says Platinum or above, you must play in a server and game mode you meet this requirement, @brave aurora.
Hm
can anyone help me, I'm trying to play pubgm Chinese version using qq account but it always pop that note, can anyone translate it. Thank you!
Try to keep your questions restricted to PUBGM only here.
We provide support only for the English global version of the game.
ok sorry. 😄
When we will get fix for hill glitch?
Hello, @pale dome! How may we be of asstsiance?
Are you able to be more specific, @lyric seal?
The Pubgm lite is showing server error y???
When we aim for enemy it hits the hill
We do not have much information about the lite version yet, @torpid nova. Sorry.
Ok @lime juniper ^^
If this is an issue, @lyric seal, the developers are surely already aware of it and working on solving it.
Feel free to report any bugs by following these instructions:
My friend asked me :/
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@lime juniper. I have many bug issue
Login failed
@pale dome try to clear catch
Ensure that you are using a stable Internet connection, @pale dome. Possibly try to change Internet connection and/or connection type (Wi-Fi or cellular data), or establish a VPN connection. Note that you should force close the game before trying again after these changes.
I guess every guy is hacker now I have to report to iTunes support about this game now becose it’s becoming a security issue how can u keep game running when everyone can hack ur shit shit easy
Feel free to contact PUBGMOBILE_CS@tencentgames.com for any such questions and feedback, @silk hamlet. We are not developers.
I’m spending money on game I found out that u can buy uc cheat from some shady guys
Whatever I try I just cant pass it, but some how I logged in yesterday and then its work fine, but same problem now
How can u sell cheap uc to some peoples when I’m paying full prize on uc
Try a different Internet connection, @pale dome.
Those are offered by third-parties, and those who make purchases from them will be banned, @silk hamlet.
Can i get unlimited room creation Authorized?
@lime juniper u know this feel man this sucks Man U guys need to get ur shit together
For more information regarding the PWK program and to apply for the this program, visit http://pubgmobile.com/en-US/pwk, @brave aurora. In case you receive an error 404 message, request the desktop version of the website.
I need to cool down just a gane
Please contact customer support instead, @silk hamlet. We are not developers.
It would be best if there will new rainy season
Feel free to send any feedback and suggestions to PUBGMOBILE_CS@tencentgames.com, @crimson kiln.
@silk hamlet I don't think it's possible to buy cheap uc
@lime juniper tried with different connection too
Is this the live version, @pale dome?
@lime juniper im top 50 in squad wins for my region. But I didn't get the mask
Do u know when ill get it or if the event is over or something
A new mission was announced, @nocturne solstice. So I am not sure about that, sorry.
@lime juniper yea
Why iphones support better pubgm than newer samsung galaxy phones?
Someone pls explain about M164A1 parachute event when joining a Clan
Hey btw, I don’t know how inaccurate the estimated waiting time system is, but is says 00:44 and it’s been almost 20 minutes
@crude tide just cancel it and start a match again
Why are the in game mic turned off for me? This is incredibly annoying as I wiukd like to communicate with my teammates in the game.
We have been doing that since past 40 minutes.
When I try to turn it on, a message pops up 'to pretect our younger users. Voice chat is disabled, please use quick chat instead
Any chance it will be changed?
Have u considered restarting? What's ur rank? @crude tide
Yes I have done everything 😄. My rank is crown 3
Wll pubg mobile ever introduce death cam??? To check hackrs and better experience !!
@woven barn if you got any suggestion you can let them know here PUBGMOBILE_CS@tencentgames.com
Thnks for that😊
Anytime
Why i only get extreme fps option in smooth and not in HDR ??
@tawdry warren because that may cause alot of lag , heat and battery consumption
Can anyone tell me what the rubber ducks I keep finding on pubg mobile timi version do? 🙏
But is should be unlocked its all depends on the user what they want to choose and what type of graphics they want.. having a snapdragon 845 processor is useless if I can't play in extreme fps. Alteast it should be there in HD if not in HDR
@night cloak shotgun grip for less recoil i guess..
Lol sounds plausible 😝
XD
@modern gale how refund uc i want delete game forever i cant ply game have many hacker 20 match all 12.14.16 killed by hacker come on tell me
???
@night cloakNo refunds. Don't tag mods either, Smh
@night cloak You can however report suspected hackers
fxck off man u cant stop them see ranking all using cheat win just for hackers .
@night cloak To refund UC you've purchased and didn't use, you can contact in game support. You cannot get refund for used UC. Also there's no guarantee you'll get refund at all.
@night cloak khudai pore cheatere nmishe bazi krd
Thats y i want death cam to curb hackrs
Hi
Does they reset the account after the ban?
@opaque blade the account is deleted after a permanent ban
After 30 or 91 days?
If you got a temporary ban (30 days or some years) it won't be deleted but If you got permanently banned it will be
So nothing will change, thanks
Anytime
@night cloak English plz.
@night cloak agreed bro this game is full of hackers and they say that report them and don't take action
Man what is with hackers mu friend behind a rock prone got 1 shot by a an m416 while he has full health and full armor by headshot he was prone and the guy was hiding behind a tree
literally just search youtube you will find thousand of videos demonstrating hacks why they don't take any action or either they don't care
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Is there a server Isue the ping is in the 1000s
Any support on I can pm real quick ?
@rapid flax try clearing the cache
Ill try that.
Or restarting your phone / switch to mobile data or wifi
Idk how to help you with that , check your balance you have
Maybe the gift card expired idk
I only bought it today...
I don’t use Android but I’ve never had a problem buying stuff with a gift card
Or did you press the right button for the 1800 uc
That’s how I buy everything on my phone I refuse to use a credit card
It could be the Tax
It says $24.99 plus tax
Then I don’t know man
And stupid google support dont have an email address
I cant call them either
Because its a US number.
I bought it on IPhone last season and didn’t have any problems I haven’t bought it yet this season
I bought cash to buy the pass
plss this happened like 5 times while i was downloading
@dapper escarp check for storage
i have like 30gb of space left @abstract moat
@dapper escarp try switching from mobile data to wifi
@abstract moat dont have mobile data just wifi
Try restarting your phone , if that doesn't work press the get help troubleshooting
when i press that nothing happened
It should bring you to a site that will help you fix your problem
@abstract moat ok if it happens again
@dapper escarp
Clear your Google Play Store data in Settings > Apps > All > Google Play Store > Clear data.
Then, Delete your Google account on the device, reboot your phone and re-add your Google account in Settings > Accounts > Add Account > Google Account.
If the following does not work, contact google support so they can direct you through fixing it. This isn't a PUBGM issue, it's a google play issue.
@rapid flax From my observation. you're unable to make the purchase because you don't have sufficient funds. It's $24.99 plus taxes, the taxes aren't included in the $24.99
@rapid flax In your first screenshot it shows + taxes
yes
And when you click on it
Thqts what comes up
And i cannot contact google play support as they only have a US number and i am not in the US
That's because you don't email them, they have a chatbox so you can directly message customer support
Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
I have never seena chat box
Click "Get Help" in the top right, select your issue, and then "request chat".
Yea, your on the wrong page.
This is the correct link https://support.google.com/googleplay/?hl=en#topic=3364260
Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
No
It needed to be on desktop version
Even then
This comes up
Amd
It takes me back to the page i was just on.
Well if your unable to call them, you'll need to use a computer to chat with them.
If you can't do either, than I can help you. I'm not Google support.
When is the matchmaking system going to be fixed
Waiting twenty minutes for a match, there is clearly something broken
Well
A. What server
B. What time is it for that server
C. What map and group selection are you doing?
D. What rank are you?
North America, 7:30 pm, fpp miramar crown 5
Are you doing squads or duos?
Squad
Miramar is hella dead
Exactly
Everyone is using powerbangs video
Fpp duos will get more hits.
Plus its pretty much dinner time that youre on.
But who knows, maybe its bugged too
Hey move to #pubg-mobile
Idk if it was a fix or the bug was causing a delay but i finally got all my season rewards 😍
Now i can also land with a purple S3 parachute
@rapid flax Powerbang, miramar being dead isn't really helping anyone.
I was explaining why the matchmaking was so long.
Anyone have any news on optimizing?
@peak wadi There will be a pubgm lite version soon!
Its already out @night cloak
@sterile thorn It's only soft launched. It's not out.
Seems out to me
Its out @night cloak
Hi I need some help with creating a username in game
I tried to set it to "UF{Success}" but it removes the brackets on me
do you know what characters can be used for the IGN?
"Use of 3rd party apps like "octopus" is banned by pubg and will lead to ban on player? Is not it correct?"
@vital sluice
Help word is censored in game chat ,pls fix it.
@night cloak that is correct.
I need support to message me
Shit
Is there anything new cause I got a in-game update
does the pan properties applies on lite version?
When will the lite/beta version be out global
Pubg is 👌🏽
When will the beta be out on the play store cause. I wasn't able to get it
Hi guys, my Duo mode ranking in Asia server says “Not Ranked”. All other modes (Solo, Squad) and all other servers (NA, SA, EU, KRJP) are fine, I see the %.
Sent tonnes of messages to in-app CS and PUBGMOBILE_CS@tencentgames.com, no proper solutions.
Can someone please help me?
@prime minnow I did that twice, no change...
I wasn’t sure which Ed, there’s quite a fair bit of Ed here 😅
Sure does 😂
😂😂
Would you be so kind to point me to the right Ed?
Exactly there should be a % no matter the mode or server
Btw, would you be so kind to point me to the right Ed?
Thanks pubg
👆 it's Saye "NO BANN " guarantee...can i use this
Im confused can somebody help me
This was my match
This is the same exact match
But it says its a different game
And I lost points for it
😰
Is there a problem or this usually happens?
Please ping me btw
Survival time 0. Probably bug
@brave aurora Using GFX Tool can result in a ban. This "no ban guarantee" they speak of, is more so applying to themselves as a company (they can't be sued and banned from the play store).
@atomic silo Can you please give me your character ID, as your IGN contains invalid characters.
The server isn't responding and I can't play
I did it afew times
And this popped up
hi
Please fix this in the update tomorrow or on the next update day
Anyone here to help me?
Pls fix the game man...Season3 is full of hackers...
Top 100 Asia duo full of hackers...
Can't able to survive long for this reason
some screenshots who killed me using walls hacks
I mean the guy who killed me
He's hacking
yeah
He has hax
Level 46 gold frame solo gold 2 duo gold 4 and squad gold 5
You need to be higher then 42 to get that frame
He's clearly hacking
And btw...season 2 was much better..but this season..is so frustrating
Bruh
Another hacker screenshot stats
Am telling ya..if this gonnay stay like this..pubg will soon lose many players
I know the steps of hacking....If u guys need help how they r doing it..I will get u with all information
But pls..stop this nonsense
They r using patched Pubg APK of 1.6gb..which is already bypassed.so that game guardian can't be detected at all...
In season 2..many hackers were banned...but now they made a patched APK through which they r playing..and none of mod getting detected
Don't spread here thanks
Ok..
@open brook it's true though
I lose so many matches only becoz of hackers...pls pls pls...stop it...
Go to ranking and see the stats of the Top 1 Duo Asia player
My ping on Xbox live on Xbox one here is 100 maybe sometimes 1000 or 2000
See this
Is that a good ping for games like fortnite or plants vs zombies garden warfare 2
Never seen this before
@prime minnow u need play in the least ping server so as to get smooth game
Please fix the login issue I can't log in cause it says "server didn't respond return to the login page and try again"
I can play at all I'm stuck on the login screen 😑
Fix now please
if y’all dont start crackin down on cheaters
since last season it feels like theres been 30% more cheaters
There are cheaters becoz chinese version is 2 step ahead ...
Global - 0.7
Chinese - 0.9
Global copy older versions of chinese so it makes easy to cheat for some chinese peoples , they make mods , hacks ..etc
Koi beta ki link dedo
Room ID: 54129
Room Password:srb
Server:Asia
Game mode:Squads Classic
My friend's account got banned what he do now
@heavy sleet, The reason your friend ban is due to the GFX Tool.
Nope
No using gfx tool he have 6gb ram device
No using hacks
No using vpn
No using thirdparty apps for getting free UC in game
No merit loss
@vast kayak i m ur big fan and old subscriber
I need help
@heavy sleet ???
My friend ACCOUNT GOT banned
For 30 days
What he do for unban
Please help me
@ @vast kayak please help me bro
I have 500rp for S4 what if i used it now??
@native moat u cant use in season 3
devs do NOT care rn
Is 'Guns have ammo already' in pubgm intentional? Or this is just temporary and will be removed?
I saw the new emote with the rock star set, but why can't I see the emote in the create?
@heavy sleet Tell your friend to either file claim or appeal his ban in an E-Mail to PUBGMOBILE_CS@tencentgames.com
He do this already
Yo, why is there an emote when you see the rockstar set, but yet no emote in crate. Do your have to get the set?
sure? @faint sleet
Ok
@green bay I know right?
@green bay i got the set, and the helmet, but still no emote
dm it
just dm it lul im too lazy its 1 am here
Oh...
How to cheke Merit Information?
@cyan rampart any update for the phoenix os?
click on the ❔ beside it @brave aurora
@pale dome Nope. Still waiting on @verbal falcon
@somber solstice might be able to assist.
@cyan rampart assist with what?
He had an issue with Phoenix OS.
Unfortunately, I know nothing about Phoenix OS
Why was the MI6 mission not fixed? The team up mission where you can win a parachute.
I couldn't say. Tencent hasn't given us any information in that regard.
Oh, okay. Thank you for replying.
I got a issue most of the time...my game lagga
Laggs
And due to that I can't play comfortably
There is another problem we can't mark the stuffs many time like it's doesn't show .......The name of supply
@somber solstice I am getting server authorization failed, login error
Any one help about Phoenix os pls
Hi
I wanted to know how to get the parachute
Pubg news tab
?
White m16a4 parachute
@night cloak it says clan with the most chicken dinners from 1-4 september will receive it
How do I know my page is eligible to participate in stars cup ?
Is the UMP buffed???
Why does this happen?
How to solve this issue? My internet is good and ping is just 52.
@open light what exactly is the issue?
Is it possible to use discord AND in-game voice chat simultaneously?
My in-game VC doesn't work when I'm connected to discord. Idk why
I can hear but my mic doesn't work I mean

Ayyy @haughty cypress
You seem familiar @vocal minnow
Yeah @haughty cypress
Shinmen server?
Nope.
I'm gonna copystrike that user.
@vocal minnow yeah, it works fine without discord but my squad likes to random fill so I wanna have both working similtaneously
👌
@junior lodge Are you using discord on Android?
Yeah
Any NA players notice higher ping lately? past weeks been just shite for me and mine.
@thorn blade Not the place for conversating, if you want input from the community, head to #chat
@haughty cypress well none of the emotes is appearing. Empty all over the place
@neon patio
Aight thx, thought this was the place.
What's in the new update guys?
@open light It could likely be a bug affiliated to portable closets, you could try repairing your game from the login screen, or just wait until it's fixed.
23 kill wallhack and aimbot. admin pls unlock friendfire. so i can kill our hackers teamate. spoiler....... report so many time still not get banned
Someone explain this!!!
@cosmic gazelle Nobody knows what is in an update until it's released or officially announced. If you can't find information on it from an official source, it's likely you nobody has an answer.
@coarse swallow It's just an animation bug.
many time report this guy. thats mean "report" button only for display 😂
Why is my game bugging alot, it connects then shows disconnected, and it a problem for me now
Animation bug 🧐
@low gust You should probably check your internet strength and make sure it's stable and running smoothly.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
@night cloak ^
@neon patio ?
@low gust Internet connections can fluctuate when connecting to foreign servers, are you attempting to play on the server with the strongest connection?
Explain what is animation bug @neon patio
@neon patio report so many time. its not working. hackers still winning the match. there are happy killing without mercy everygame. hahhaa
@neon patio I am in Asia and I play on the Asian server
@coarse swallow It means the game just loaded an incorrect animation file, doesn't affect your account data-wise. You've still ranked up, the game just displayed the incorrect animation.
Alright thanks :))
@neon patio cool,I just hate that whenever I update,the in game settings changes too and I have to reset it
@cosmic gazelle mine doesn't reset
@night cloak If you reported the same hacker several times, it means you've played with him several times. I would avoid intentionally teaming with him, as it could affect your Merit.
@neon patio tq for info
What do i do with mee6 chicken dinner 🧐
Reporting a hacker isn't an instant ban, as that would be ridiculous. Moderation teams must conduct an investigation on the profile and moderate it's activity to correctly determine if the account is genuinely cheating in some manner.
@neon patio i have names of hackers .. can i forward that ?
Hey i can't able to register on beta version
@coarse swallow Chicken dinners for our Discord is our xp system for activity on the server.
@muted walrus Frequently the beta will close due to reaching it's player limit, it will also frequently open back up to cycle new players in.
I see ..
indonesia got many hacker. should we ban indonesia server? 🤔
@coarse swallow We can't do much with the names of supposed hackers, we would need some form of footage (proof) to forward to officials to take action.
Yeah i’ve some videos which clearly shows they are hacking .
@neon patio do u have any ideas when they gonna fix GUI bug ?
So I'm kinda stuck stuck in lobby.
i saw Gameguardian forum for script hack for pubg hacks. they all from indonesia 😂
@hazy python The bug with the S9 devices, i'm unaware of the process or schedule for bug fixes, but I can say it will be fixed in time.
I hope am really tired of it :(
we should remove indonesia from the server 😂
What bug?
@neon patio when the next registration start?
@nimble silo with game user interface
@muted walrus Registration is an ongoing process, i'm unaware of any schedule pertaining to it.
I'm really dying to play sanhok
@neon patio what about using gfx tool ? Does that count in as hacking ?
@muted walrus I heard the update is coming in the middle of this month
I heard that it realising on 5th September
@nimble silo Videos showcasing and promoting hacks are actively taken down and ironically used to update the anti-cheat system.
Let's see when it comes and waiting for QBZ gun😍
@neon patio It does not technically count as hacking, but it does count as illegally modifying PUBGM's files.
@neon patio Wait what?
@neon patio gfx tool can fix my GUI bug .. but am afraid they gonna ban me
Using GFX Tools does indeed put your account at risk of an auto-ban.
The ban averages 1-3 months from what I've observed.
Thank god I'm not using gfx
@neon patio dude i noticed recently I have fps drops only in the military base especially in the three buildings.. am playing with sold 60 fps except that place.. is that normal?
I have 3 google accounts linked to my phone is it necessary to spend money from only one account?
Lets give him/her break .
@lyric seal isnt spending money your own choice?
Yeah, duh?
@hazy python Playing at the peak of your devices performance can result in your game fluctuating when the game makes spikes in needed resources. In simple terms, if the game at max settings uses 98% of your phones resources normally, it's possible your game will need more resources to render other parts of the game (in this case military base, which has many entities to load in a small area). If your phone needs an extra 3% of your devices resources to load that, that puts the game's needed resources at 101% of your phones ability, causing your game to become unstable.
You'll need to make a slight adjustment to your games graphics and frame settings. It's likely your just riding the line of maxing out your devices ability to run the game smoothly.
You wont be able to play it without a VPN anyways
@night cloak yes
@night cloak That is the LS&Q Chinese version, developed by the same team that created the global version.
?
@neon patio I have s9 plus 835 snapdragon ..but still I always play with smooth graphics not the HD just to get the extrem fps option .. should i change that ?
@neon patio any way to get In the all start tournament
Thought*
If you’re in china you can.
Ok
@hazy python Todays phones are not exactly 100% equipped to be rendering in 60fps, you could try changing to the Ultra frame setting which is 45fps.
@neon patio okay thanx bud I will try that!
By running in 45 fps, your decreasing the amount of resources the game will need by roughly 25%
That will also give you some room to increase your graphics slightly
@neon patio I understand now !
how to register for the tournament
@neon patio I prefer smooth coz shadows make it a bit harder to spot enemies lol
@upbeat bone Is this an official tournament you speak of, or a private tournament?
@neon patio How do I get out of a lobby that one of the people name is overlapping the button. I tried repairing, and restarting the game multiple times.
@neon patio the all start tournament
@nimble silo Just clicking your name should exit the lobby.
@neon patio oh thanks, I thought you had to click the button.
How do i know if I'm selected or if i can't be a content creator
What is the minimum requirement to be one
@light abyss Did you even read the information on their site
Or did you just apply instantly
Smh
@light abyss If you are selected they will inform you, if not, you were likely not accepted.
@rapid dove yep
1k followers on Twitch
I'm not the referring to the tournament anymore
I simply applied for content creator role
@light abyss If it's been a couple weeks without a reply, you were likely not accepted. you're welcome to try again later after growing a bit more.
Sure
What is the minimum requirement
If i know that then I'll know when to try again
The minimum requirement isn't exactly disclosed, as your following size is entirely how the decision is made. One of the biggest requirements is featuring lot's of quality PUBGM content.
Requirements are typically kept unsaid, as meeting the requirements does not guarantee acceptance.
Hi everyone, hope you're all fine, I have Grand Prime Pro (SM-J250F), the game works great on low, my only problem is that the sound is too low, even when using headphones
@night cloak Have you tried adjusting your audio settings in-game?
Yep, it's at maximum
I reported this bug in-game, but I thought it might be just my phone, also other games have good sound
@night cloak Can you try opening the game with discord closed and not running in the background? It's possible a 3rd party app could be deafening the game.
Is there any news about the user who are using gamegaurdian scripts to hack the game like aimbot, speed hack, wall hack, no reload, run car under water, this types of players destroyed out gaming experience and they are getting advantages on the ranking server.. why can't your server detects this player in game and banned them immidiately and kick them out from the game ?? Reporting player after got killed is useless because we are trophy pushing and this makes me so angry when they kill me and our mods and devs can't even recognize them and banned instead they ask for shit videos and option for reporting player. Better make the server more strong and kick all the hackers out from the game. The one who are using GFX tools for there graphics enhancement are getting banned by this devs but the one who are using scripts are playing this game and not getting banned bye devs. I can see lots of hackers in asia serve ranking..
I havent got first puchase gift what to do?
Oh yeah I've seen this on one of Reddit post, so I uninstalled Discord, but it didn't help 😢
How can i change language in pubg?
@tawdry warren Hackers and GFX Tool users are both being banned a similar rate, you may not see this because typically hackers do not raid support channels or forums to be "unbanned".
@ocean lake when launching game in right corner it days language
@neon patio Is octopus banned for using in pubgm?
Says
Thanks @leaden jungle
@ocean lake np
@neon patio will we get a reward for 1mill server elite pass upgrades
@leaden jungle no
@night cloak dam
@neon patio And what about the top players in the ranking asia server ?? How can they kill 50 players in a match ? Is that possible.
@night cloak If it does not alter PUBGM's files, you won't be banned. Controllers are not openly supported, but theres no way to really stop it.
@neon patio why controllers are unsupported?
I hope they fix my sound problem soon 😁
There is a problem with S9 users and their user interface, some use GFX to fix it probally same and are not banned.
why?
they use it to fix a bug not to alter gameplay
so just wait 30 days
like a good boy
or girl for that matter
@tawdry warren It is possible, but it does raise suspicion. All reported accounts are investigated and can sometimes take weeks to determine if an account is hacking depending on how careful the user is.
@night cloak Were well aware of the UI bug for S9's.
hi guys
our team registered for the star challenge and it is mentioned about 15 matches to be played by the 4 team members
how does that work guys what we need to do as the team who got the ticket?????
@night cloak GFX Tool accounts are moderated and investigated just like Hacker accounts, as they both use similar methods to alter the game.
Brother, if you read what i said. im just simply stating that people get banned for a reason. Not for no reason...
@neon patio my only point is why devs can't detect hackers in game. We need something which Auto detects hackers and kicks them out through the game. Why only reported accounts are investigated ??
hey if by anychance tencent were banning for no reason there is this email: PUBGMOBILE_CS@tencentgames.com
@tawdry warren They can detect hackers in game, using the same method they catch players using GFX Tools. Accounts suspected of hacking, reported or not, are watched and moderated carefully by the system to determine if they are truly violating our guidelines. this can sometimes take weeks.
If a hacker didn't get reported by other players that means he will not get banned ?? He can make the game choppy until amd unless someone report the account then he will have another 7 days to make the game more shit and kill all good players and after all investigation he will be banned and then again he will make a new account and start killing and in that way hackers will alive forever in the game 😤
@tawdry warren If you read what I just said, I included this in my response: Accounts suspected of hacking, reported or not, are watched and moderated carefully by the system to determine if they are truly violating our guidelines.
@neon patio thanks for the information. :) Lets see when this game will become free from hackers
Reported or not, meaning all accounts, including unreported accounts that we find suspicious, are moderated and dealt with when proven to violate the guidelines.
@neon patio if people shot you through walls when you were lagging does that mean they were hacking?
@undone quest Yes, but we can't take everyone's word with every report, which is why the report system exists (to let the system know you believe they are cheating).
I am in ace and my user id is Abhijit | 007 just have a surveillance on my game play because #hackers everywhere
I've been shot through walls of prison and through houses
But I don't know if the devs did anything
I think they should add replay feature
This happens with me every time
This isn't the place to conversate
Shoot through the wall and dead with out a single damage in vest or helmet
@neon patioso you have answers
If you encounter a cheater, report them and let the system do it's work.
I already reported more than 35 players
@harsh stream Answers for what? You have not asked a question.
And i sent a friend rqst to one of them and he is still not banned
@neon patio i even played a match and he was still hacking
@neon patiohe told me he is using somekind of anti ban cheat...he can not be banned
LoL
LOL he is right 😂
There is no such thing as an "anti-ban cheat"
@neon patiothen can you answer why he is still not banned
It's likely just a well scripted 3rd party program that is difficult to detect.
@harsh stream Because he hasn't been caught, that's why.
@neon patio i can give his id name if you want
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
^
Actually they buy a V.I.P scripts from the one who make those scrips
You can only report the player who killed you but what about the one who knocked you out.. @neon patio
@harsh stream You'll need to gather proof such as video evidence for a manual report to the CS email or reddit.
I used to play in mobile which has only 3gb ram..and how am i suppose to record it @neon patio
@harsh stream Using a screen recorder or a stream.
If there was deathcam to record it also would be great but there is no such thing
I know but using both screen recorder and pubg will increase load on ram which will make the game choppy if i am not wrong @neon patio
@harsh stream Than it sounds like your stuck to reporting in-game.
Nothing we can do here as discord staff.
I agree you should introduce deathcam so that it is easier to record whenever we want
So can anyone in reddit can help me?? @neon patio
@harsh stream Nobody can help you if you can't complete a manual report.
Which requires proof.
I think PUBGM itself giving this types of shit and not adding deathcam features so that we can record the hackers activity and we will have a valid evidence.
@tawdry warren
- Watch your language
- You have a report button
In pubg pc we can see how other players killed us
And sorry for my bad language..
The id of the hacker (HawkEye9T)
If you can check his stats... @neon patio
@tawdry warren This isn't PUBG PC
@harsh stream Me looking at his stats won't do anything.
I reported him a month ago...and he is still hacking
Forward the id to the dev
@tawdry warrentell me how
Mail it
Already did it...nothing happened
@harsh stream Those stats don't exactly support him being a hacker.
It's possible he's not even hacking.
Just check his headshots you will automatically know he is hacker or not @neon patio
Bro leave it nothing will happen. Better u hack the game and play lol 😂
Hey btw, recently a ton of players have been facing this wierd 1 shot glitch. Where if you try to shoot suddenly. The gun only shoots one bullet while being on auto then you gotta hold the fire button again.. it's very annoying & well. Cause of this I have faced a lot of deaths at close quarter combats. Anyway to fix this?
@harsh stream His headshots aren't suspicious either
@neon patiowhat the...he played with me as a squad he shot through wall even he agreed he is hacing and ..there is you who is saying may be he is not hacking ...nice @neon patio
How to get the season 2 recap?
I face this glitch only at cqc too, which is the most curcial time that you don't miss the fire
@faint sleet Currently is no season recap
@harsh stream He could likely be trolling you, looking at his stats, he averages 7 kills a game, and only wins 19% of them.
@vagrant locust Not aware of any schedule for specific skins to be released.
I saw a new M416 skin on the shop yesterday but it isn't the shop or anywhere I liked it so much. So I decided to google it after that I realized that gun skin is not even released. Forgot to take a sa
*ss
Was that a bug or something?
@vagrant locust Not sure
I saw that on the special section yesterday
@neon patiobro he was shooting through the walls when i was in crouch near him ...even he could locate enemy from nowhere... @neon patio
And the stat is like that beacause he only can shoot from long range...most of time he dies outside the playzone...i am playing with him from 15 days...so i know basically he is a noob hacker
So I'm gonna report you for playing with a hacker? @harsh stream
Tell me your ign cud
*xD
@harsh stream If you suspect someone is hacking, you report them. Us discord staff cannot do anything about bans and such in-game, so there's no point in debating it here. I'll list the methods of reporting, 1 more time, and then you drop the subject.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).
Ok...👌
I kill all player in one match Instruction but didn't get Weapen Master Title? Help me please
Do you remember what the requirement was, @brave aurora?
Yes i know the 6 different kill
@lime juniper can you answer my dm or here
?
Do you play in a classic match on a server and game mode you are above the level of Platinum, @brave aurora?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Here you go, @muted plank. It is possible that it gets released at any time for all we know.
Well feel free to play the beta to get used to the new map. @muted plank
So do you play squad in Asia, @brave aurora?
If play Duo vs Squad?
No, that does not work.
Hm ok
Why my acc is baned
Hello welcome to pubgm support chat
There has been a banning spree going on and our Pinned message can tell you all about it
@jaunty latch
Hope the pinned message helps you out. Please ask again if you do not understand that message 😃
Also if you have any questions regarding your ban toward the game administrators ( the banners) please contact them with your info via: PUBGMOBILE_CS@tencentgames.com
Good luck 😃
Why the game is so trash why I get killed by hackers of IND clan and several other aimbot hackers .. wht does the developers do just design new cloths for more money
Lol match over but I am still in match
It's not trash lol
Match over I'm still in match? Lol bug
Hackers are all over the world. You can't blame the game for not destroying the hackers.
Why they are not banning them when we report
Why there so much delay
Why this game is trash
There might be 100s of reports. They can't do it immediately, takes time.
More over our devs have their own life and family.
Then where does the money goes
This server itself has thousands of members and millions or billions of players in game. There will be so many reports everyday which is not easy
Welcome @cinder flax, Im not a official staff sso i can talk to you as how disrespectfull as i want. Here it goes:
Dude... Do you know how many people play this damn game? Do you know how many reports they get from silly 12 year old that report every time they die?
Hackers are a big deal yes but they dont have 100 administrators to keep up wih all these reports.
those 20 or so people have family lives and other stuff to do
Yes you were killed
it happens
calm down
@outer turret don't argue unnecessarily
You are the one unnecessarily saying stuff
We waste a lot of time just to get killed by some nub hackers
I was just clearing your doubts
Yes, but look at the side of thhe game developers
No agreement buddy, was trying to help you @cinder flax
Any one know about Phoenix os?
That was not helping me anyway
@empty jay help us out here?
Wht yea
Hacking is legit
its against the rules
they ban hackers
every day
every minute
you just dont see them come into this chat
Any one tried Phoenix os?
and complain
No. First time heard that term @pale dome
same
dude, they have to investigate
It's not easy to play in the top league
it takes time
It's because they have family
Unnecessary argument
They are not bots :GWloopyBlobShrug:
but stop
I m fed up that's why
im fed up because of you
Go somewhere else then
same i can tell yo
Why they not banning the hack tools
Let me make this clear @cinder flax.
You hate it when people kill you right?
It's just a game, they didn't harm you in any manner
I'm here to help people not seeing people complaining only
Omg
@night cloak same here
what supreme said
Why playing if u know u ll get killed by hackers then
just a game
Okay, quit this topic @cinder flax. Its not related to this channel.
same question we can ask you
It's not a discussion or a debate channel
U guys r debating arguing
Yea a support channel to help people that want to play the game
You wanted support / justice for your K/D right? You just say what happened and wait the report to be read.
I have 10.5 kd btw
How old r u?
Don't go off topic @outer turret
Because u guys were arguing
I m done peace !
Alright. Let's talk in #pubg-mobile. Let this channel be spam free
How to fix getting server authorization error
Idk about that. So I can't answer it
Server authorize error login failed
Rip
I just cant login in the game
All I do is clear cache and restart the application.
Don't reinstall, you just wasting GB
But I cant login
Oh. Not sure about the phoenix OS.
Let the authority help you out.
Please do not argue and discuss here. Use #chat instead.
Do you have a mobile device you can try PUBG Mobile on, @pale dome?
I can login my both phone, and the tencent emulator
And you use the same Internet connection, @pale dome?
Yes
What is the error message?
Server authentication error, login failed
Dosent matter I click guest or facebook
Same thing
Is this the beta or live version?
Live
Are you able to access other online games on Phoenix OS?
Yes

