#questions

1 messages · Page 141 of 1

sacred rampart
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I lost my account even though I'd Linked it to my email..

lime juniper
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What social media account did you bind your account to, @sacred rampart?

sacred rampart
#

email

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Gmail

neat turret
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Google

sacred rampart
#

Now my account isn't loading 😭

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Please help me out

lime juniper
#

You can use G-mail for Google Play Games, Facebook and Twitter. Which one did you bind to?

sacred rampart
#

Gmail!

lime juniper
#

The items you reveive from crates are completely random, @floral vault.

sacred rampart
#

now when i tried to login via the gmail a new game began my account didn't load

rapid dove
#

I lost mine that was bound to twitter. No response after a week. So dont waste your time

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If its lost its lost. Leason learned: FB most secure method

lime juniper
#

Please try to remember which social media account you linked your game account to, @sacred rampart.

G-mail is only an e-mail service. You can use G-mail addresses for almost all social media accounts.

Do you mean that you used Google Play Games?

sacred rampart
#

yes sir

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Google Play Games

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@lime juniper

lime juniper
#

That explains.

Are you sure you are selecting the correct Google account?

sacred rampart
#

Can you pls help me ?

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Yes the correct email

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Please help me out

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@lime juniper

rapid dove
#

Smh check all your Google Accounts. If that doesnt work login with a guest account and send a msg to customer support

sacred rampart
#

I know the right email

lime juniper
#

Please try what @rapid dove suggested, @sacred rampart.

Game accounts do not simply disappear. If you are asked to create a new game account when you select a Google account, it means that no game account is bound to that Google account.

sacred rampart
#

I'm serious @lime juniper it was the same acc

storm flumeBOT
lime juniper
#

Then please contact customer support for further assistance.

sacred rampart
#

okies sure

rapid dove
#

Also, be patient and dont come back every hour.

sacred rampart
#

how long does it take ?

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😦

rapid dove
#

CS is currently busy with like 100 requests each day to clarify 30d bans for GFX Bans so yours might take a LOOOOONG WHILE

sacred rampart
#

@rapid dove @lime juniper my account got back 😃

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GG!

lime juniper
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What did you do, @sacred rampart?

sacred rampart
#

Wrong email thing 😭

hybrid vale
#

@native grail which tournament you mean pubg mobile star challenge tournament ?

sacred rampart
#

Sorry

rapid dove
#

LOL

sacred rampart
#

My both email got same pfp @lime juniper

rapid dove
#

This is why you always double check

sacred rampart
#

So confusiom

lime juniper
#

Exactly. No worries, please keep this in mind in the future!

rapid dove
#

Also no need to ping people twice

sacred rampart
#

sure

rapid dove
#

They are paying attention to chat xD

sacred rampart
#

Sorry for Disturbing you

lime juniper
#

No worries!

sacred rampart
#

Thanks for you help 😃

lime juniper
#

No problem at all! Should you ever have any other questions, do not hesitate to ask.

fiery knot
#

@lime juniper I need help

lime juniper
#

Yes, @fiery knot?

fiery knot
#

I have a glitch in the game since today, that wasn't there before

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So the glitch is

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I pick up items

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They don't show in my backpack

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I can pick weapons

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But still it doesn't show in my backpack

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When I pick backpack

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Backpack doesn't even show

lime juniper
#

That is a known issue, usually caused by server delays.

rapid dove
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They fix a inventory glitch and bring another xD

fiery knot
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What's this?

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I mean I pick up an akm

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With 30 ammo by default

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I can't pick up any more ammo

lime juniper
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This should be corrected soon. Your inventory will automatically refresh later.

fiery knot
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I mean the game makes me look like I have picked up the ammo

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But technically speaking

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The ammo is neither in my backpack nor in my weapon

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I can't even use attachments

lime juniper
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That is a known issue.

rapid dove
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@lime juniper Why is C_h_i_l_l censored

fiery knot
#

So when r the devs gonna fix it?

lime juniper
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Chill?

rapid dove
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If you spell it without the underscores

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It doesnt allow me to say it

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Chill

fiery knot
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It's bothered me a lot

rapid dove
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OH Slowmode

vocal minnow
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It's a common issue. @fiery knot

lime juniper
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We apologize for the inconvenience, @fiery knot. It should be better optimized in the near future.

fiery knot
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Any suggestions for fixing this issue?

lime juniper
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It displays here, @rapid dove. Do you receive a message from Mee6?

vocal minnow
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The devs are trying their best to make the game better. @fiery knot

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It just happens once in a while due to server delay just as Error said.

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@fiery knot

fiery knot
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Once?

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It happened to me thrice

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In a day

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I even tried to restart the client

vocal minnow
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"In a while"

rapid dove
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@lime juniper No

vocal minnow
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I have faced it several times as well. @fiery knot

lime juniper
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Oh, I saw your OH Slowmode message now, @rapid dove.

rapid dove
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Xd

fiery knot
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So what now?

vocal minnow
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It will refresh after sometime. @fiery knot

fiery knot
#

I'll try again opening it

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Cause even in training mode

vocal minnow
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The devs might patch it up, all we can do is wait.

fiery knot
#

This glitch exists

vocal minnow
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It's a known glitch.

lime juniper
#

As said, this is a known issue, @fiery knot. Please wait patiently until it has been corrected.

To further discuss this, please use #pubg-mobile.

vocal minnow
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How ya doin mate? All good? @lime juniper

grizzled slate
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I'm on iPhone. I opened the app, it said download the official app and stop using any fake app to download pubg or you'll be banned, something along those lines. Any ideas?

vocal minnow
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@grizzled slate opened what?

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On the iPhone the only way you can download an app is through the app store.

grizzled slate
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@vocal minnow Pubg.

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@vocal minnow Yea I know.

vocal minnow
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Well can you elaborate?

grizzled slate
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@vocal minnow Got it off the app store. Just happened today.

vocal minnow
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Uninstalled?

grizzled slate
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Downloaded pubg a few days back, played it whatever, today it said stop using a fake app or something like that or you'll be banned.

lime juniper
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That usually happens when you have a modified game client, @grizzled slate. Are you using any tools that may trigger this?

grizzled slate
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I uninstalled. Wouldn't reinstall back on the phone, could just be the wifi

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@lime juniper nah

vocal minnow
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Do you have any screenshots?

grizzled slate
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@vocal minnow Nope, this is my friends problem not mine, figured I'd see if you guys had any ideas.

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Also it sent him directly to a support chat ingame when he accepted the terms and conditions

vocal minnow
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Well ask ur friend for screenshots.

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Does he have a jailbroken iPhone?

grizzled slate
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@vocal minnow Kinda can't since I'm at school, he uninstalled the game. And can't reinstall till he gets home.

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@vocal minnowNope. He's not that smart lmao

vocal minnow
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Ohhhk.

lime juniper
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It is because your friend used a modified game client, @grizzled slate. Those can easily be found on the web.

Perform a reinstallation and delete any tools or files that may trigger this.

vocal minnow
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Error do you work at tencent lmao? @lime juniper

lime juniper
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Not at all, I am only a contributor in this Discord server, @vocal minnow:

grizzled slate
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@lime juniper gotcha

vocal minnow
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@lime juniper XD

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@lime juniper you know a lot of stuff.

lime juniper
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We have to know quite some things while doing this job, @vocal minnow. However, we know far from everything: sometimes we know just as much as you and need to await official announcements.

vocal minnow
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@lime juniper you're the only contrib who knows a lot.

grizzled slate
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@vocal minnow Wym? I know a lot.

lime juniper
#

Far from it, @vocal minnow, there are other staff members with even more knowledge here! Together, as a team, we do out best to provide you with all the support we can.

lime nest
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Please remove my 30 days ban

vocal minnow
#

We ain't developers, I'm sorry we can't help you on that, what we're you banned for? @lime nest

grizzled slate
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@lime nestWe can't exactly do that. I'd say appeal to support but bans are usually permanent

lime juniper
#

Please read this channel's pinned messages for further information regarding account suspensions.

(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)

vocal minnow
#

What's the size of the beta? @lime juniper

fiery knot
#

When is 0.8.0 gonna come out?

lime juniper
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That depends on the operating system, @vocal minnow. Around 1.5 GB on Android.

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

fiery knot
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Maybe they'll patch my commonly known glitch in the next update

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Won't they?

lime juniper
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Hopefully, @fiery knot.

vocal minnow
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@lime juniper damn.

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A lot of people on the top 100 Asian leaderboards are hackers lel.

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@lime juniper

lime juniper
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That is very unfortunate, @vocal minnow.

The developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment.

Please feel free to report any players suspected of cheating by following the instructions below. This will help the developers greatly.

vocal minnow
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@lime juniper I do have evidence.

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Is this OK for a player.

lime juniper
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This seems quite suspicious indeed. Feel free to report any such behavior.

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

vocal minnow
#

@lime juniper thank you.

light abyss
#

@lime juniper what should we do to get the m16a4 parachute in 070 mission 4?

lime juniper
#

Which mission are you referring to, @light abyss? Are you able to provide a screenshot?

light abyss
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The one mentioned In pubgm news

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070 mission 4

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@lime juniper

hexed dune
#

clan points will lose if i leavey clan?

lime juniper
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No, @hexed dune.

hexed dune
#

tysm

lime juniper
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It seems that you must join a clan and get as many kills as you can, @light abyss. We do unfortunately not have more information than you do.

crimson kiln
#

Any idea about release of new update?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

sharp crater
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Question is the action that you take on hackers....I know you closed down the recoil and grass hacking
Is something being done for the game guardian users...?

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It is very annoying to play against them almost every match once you reach crown

lime juniper
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We are not developers, @sharp crater, so we do not have any precise details on this. However, the developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment.

Please feel free to report any players suspected of cheating by following the instructions below. This will help the developers greatly.

brave aurora
#

Any news for game update?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

sharp crater
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I can give you names of the specific people and a specific clan who me and my team have reported since past two weeks
They proudly hack and my team was killed in the last match by them

So I don’t think the “blocking hackers” part is going that well for the game guardian users

#

And I am talking about exact same players

brave aurora
#

I kill all peoples as instruction in one match but didn't get weapen master title?

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

lime juniper
#

Feel free to follow these instructions, @sharp crater.

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You need to kill all players yourself, @brave aurora. If someone knocks an enemy player, it will not count as your kill if you finish them off.

sharp crater
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@lime juniper you are sending these instructions to me as if I have not mentioned that already that we’ve been doing this.

brave aurora
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@lime juniper if knock my teammates then?

lime juniper
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Then it will count, @brave aurora.

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As said, we are not developers, @sharp crater, so it does unfortunately not help sending any of that here. Sorry.

brave aurora
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@lime juniper hmm. Thanks for information 🎈

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My height points in Asia server(squad).So what do I have to play on this server? For getting Weapen Master Title??

lime juniper
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The requirement is Platinum and above, @brave aurora, right?

brave aurora
#

My Europe server is #Gold tier then?

lime juniper
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But if the requirements says Platinum or above, you must play in a server and game mode you meet this requirement, @brave aurora.

brave aurora
#

Hm

stone oasis
#

can anyone help me, I'm trying to play pubgm Chinese version using qq account but it always pop that note, can anyone translate it. Thank you!

storm flumeBOT
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Try to keep your questions restricted to PUBGM only here.
We provide support only for the English global version of the game.

stone oasis
#

ok sorry. 😄

pale dome
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Hi

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Any have phoenix os

lyric seal
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When we will get fix for hill glitch?

lime juniper
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Hello, @pale dome! How may we be of asstsiance?

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Are you able to be more specific, @lyric seal?

torpid nova
#

The Pubgm lite is showing server error y???

lyric seal
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When we aim for enemy it hits the hill

lime juniper
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We do not have much information about the lite version yet, @torpid nova. Sorry.

torpid nova
#

Ok @lime juniper ^^

lime juniper
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If this is an issue, @lyric seal, the developers are surely already aware of it and working on solving it.

Feel free to report any bugs by following these instructions:

torpid nova
#

My friend asked me :/

storm flumeBOT
#

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding discovered bugs and technical issues can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

pale dome
#

@lime juniper

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Getting server authorization error

torpid nova
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@lime juniper. I have many bug issue

pale dome
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Login failed

torpid nova
#

@pale dome try to clear catch

lime juniper
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Ensure that you are using a stable Internet connection, @pale dome. Possibly try to change Internet connection and/or connection type (Wi-Fi or cellular data), or establish a VPN connection. Note that you should force close the game before trying again after these changes.

silk hamlet
#

I guess every guy is hacker now I have to report to iTunes support about this game now becose it’s becoming a security issue how can u keep game running when everyone can hack ur shit shit easy

pale dome
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I tried every thing, I am running Phoenix os

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Its a android os for pc

lime juniper
silk hamlet
#

I’m spending money on game I found out that u can buy uc cheat from some shady guys

pale dome
#

Whatever I try I just cant pass it, but some how I logged in yesterday and then its work fine, but same problem now

silk hamlet
#

How can u sell cheap uc to some peoples when I’m paying full prize on uc

lime juniper
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Try a different Internet connection, @pale dome.

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Those are offered by third-parties, and those who make purchases from them will be banned, @silk hamlet.

brave aurora
#

Can i get unlimited room creation Authorized?

silk hamlet
#

@lime juniper u know this feel man this sucks Man U guys need to get ur shit together

lime juniper
#

For more information regarding the PWK program and to apply for the this program, visit http://pubgmobile.com/en-US/pwk, @brave aurora. In case you receive an error 404 message, request the desktop version of the website.

silk hamlet
#

I need to cool down just a gane

lime juniper
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Please contact customer support instead, @silk hamlet. We are not developers.

crimson kiln
#

It would be best if there will new rainy season

lime juniper
proud flare
#

@silk hamlet I don't think it's possible to buy cheap uc

pale dome
#

@lime juniper tried with different connection too

lime juniper
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Is this the live version, @pale dome?

nocturne solstice
#

@lime juniper im top 50 in squad wins for my region. But I didn't get the mask

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Do u know when ill get it or if the event is over or something

lime juniper
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A new mission was announced, @nocturne solstice. So I am not sure about that, sorry.

pale dome
#

@lime juniper yea

clever inlet
#

Why iphones support better pubgm than newer samsung galaxy phones?

grizzled bridge
#

Someone pls explain about M164A1 parachute event when joining a Clan

night cloak
#

How did the "Two-tone parachute" get unlocked?

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how get m16 parachute?

crude tide
#

Hey btw, I don’t know how inaccurate the estimated waiting time system is, but is says 00:44 and it’s been almost 20 minutes

abstract moat
#

@crude tide just cancel it and start a match again

night cloak
#

Why are the in game mic turned off for me? This is incredibly annoying as I wiukd like to communicate with my teammates in the game.

crude tide
#

We have been doing that since past 40 minutes.

night cloak
#

When I try to turn it on, a message pops up 'to pretect our younger users. Voice chat is disabled, please use quick chat instead

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Any chance it will be changed?

crude tide
#

20 mins now

night cloak
#

Have u considered restarting? What's ur rank? @crude tide

crude tide
#

Yes I have done everything 😄. My rank is crown 3

woven barn
#

Wll pubg mobile ever introduce death cam??? To check hackrs and better experience !!

abstract moat
woven barn
#

Thnks for that😊

abstract moat
#

Anytime

tawdry warren
#

Why i only get extreme fps option in smooth and not in HDR ??

abstract moat
#

@tawdry warren because that may cause alot of lag , heat and battery consumption

night cloak
#

Can anyone tell me what the rubber ducks I keep finding on pubg mobile timi version do? 🙏

tawdry warren
#

But is should be unlocked its all depends on the user what they want to choose and what type of graphics they want.. having a snapdragon 845 processor is useless if I can't play in extreme fps. Alteast it should be there in HD if not in HDR

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@night cloak shotgun grip for less recoil i guess..

night cloak
#

Lol sounds plausible 😝

tawdry warren
#

XD

night cloak
#

@modern gale how refund uc i want delete game forever i cant ply game have many hacker 20 match all 12.14.16 killed by hacker come on tell me

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???

grizzled slate
#

@night cloakNo refunds. Don't tag mods either, Smh

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@night cloak You can however report suspected hackers

night cloak
#

fxck off man u cant stop them see ranking all using cheat win just for hackers .

night cloak
#

@night cloak To refund UC you've purchased and didn't use, you can contact in game support. You cannot get refund for used UC. Also there's no guarantee you'll get refund at all.

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@night cloak khudai pore cheatere nmishe bazi krd

woven barn
#

Thats y i want death cam to curb hackrs

opaque blade
#

Hi
Does they reset the account after the ban?

abstract moat
#

@opaque blade the account is deleted after a permanent ban

opaque blade
#

After 30 or 91 days?

abstract moat
#

If you got a temporary ban (30 days or some years) it won't be deleted but If you got permanently banned it will be

opaque blade
#

So nothing will change, thanks

abstract moat
#

Anytime

night cloak
#

@night cloak English plz.

proud token
#

@night cloak agreed bro this game is full of hackers and they say that report them and don't take action

uncut sundial
#

Man what is with hackers mu friend behind a rock prone got 1 shot by a an m416 while he has full health and full armor by headshot he was prone and the guy was hiding behind a tree

proud token
#

literally just search youtube you will find thousand of videos demonstrating hacks why they don't take any action or either they don't care

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

karmic thicket
#

Is there a server Isue the ping is in the 1000s

wooden burrow
#

Any support on I can pm real quick ?

abstract moat
#

Sure @wooden burrow

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You can leave the message here also

rapid flax
#

Does anyone know hpw to fix google play issues??

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@abstract moat

abstract moat
#

@rapid flax try clearing the cache

rapid flax
#

Ill try that.

abstract moat
#

Or restarting your phone / switch to mobile data or wifi

rapid flax
#

Ive restarted it

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Updated it

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I dont actually have data

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So

abstract moat
#

It's ok

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If nothing works it'll be back again

rapid flax
#

This is so bs

abstract moat
#

Idk how to help you with that , check your balance you have

rapid flax
#

I have $25

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From a gift card.

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I cant contact google support.

abstract moat
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Maybe the gift card expired idk

rapid flax
#

I only bought it today...

lyric gulch
#

I don’t use Android but I’ve never had a problem buying stuff with a gift card

abstract moat
#

Or did you press the right button for the 1800 uc

lyric gulch
#

That’s how I buy everything on my phone I refuse to use a credit card

rapid flax
lyric gulch
#

It could be the Tax

rapid flax
#

It straight up just doesnt go through

#

Android tax is included

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Not on top

lyric gulch
#

It says $24.99 plus tax

rapid flax
lyric gulch
#

Then I don’t know man

rapid flax
#

And stupid google support dont have an email address

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I cant call them either

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Because its a US number.

lyric gulch
#

I bought it on IPhone last season and didn’t have any problems I haven’t bought it yet this season

rapid flax
#

Im nlt trying to buy the royale pass

#

Im already level 100 r.e

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e.e

lyric gulch
#

I bought cash to buy the pass

rapid flax
dapper escarp
abstract moat
#

@dapper escarp check for storage

dapper escarp
#

i have like 30gb of space left @abstract moat

abstract moat
#

@dapper escarp try switching from mobile data to wifi

dapper escarp
#

@abstract moat dont have mobile data just wifi

abstract moat
#

Try restarting your phone , if that doesn't work press the get help troubleshooting

dapper escarp
#

when i press that nothing happened

abstract moat
#

It should bring you to a site that will help you fix your problem

dapper escarp
#

@abstract moat ok if it happens again

neon patio
#

@dapper escarp
Clear your Google Play Store data in Settings > Apps > All > Google Play Store > Clear data.
Then, Delete your Google account on the device, reboot your phone and re-add your Google account in Settings > Accounts > Add Account > Google Account.

#

If the following does not work, contact google support so they can direct you through fixing it. This isn't a PUBGM issue, it's a google play issue.

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@rapid flax From my observation. you're unable to make the purchase because you don't have sufficient funds. It's $24.99 plus taxes, the taxes aren't included in the $24.99

rapid flax
#

There is 0 tax

#

And i cannot contact google play support

neon patio
#

@rapid flax In your first screenshot it shows + taxes

rapid flax
#

yes

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And when you click on it

#

Thqts what comes up

#

And i cannot contact google play support as they only have a US number and i am not in the US

neon patio
#

That's because you don't email them, they have a chatbox so you can directly message customer support

rapid flax
#

I have never seena chat box

neon patio
#

Click "Get Help" in the top right, select your issue, and then "request chat".

rapid flax
#

Ive gone to every link.

neon patio
#

Yea, your on the wrong page.

rapid flax
#

No

#

It needed to be on desktop version

#

Even then

#

This comes up

#

Amd

#

It takes me back to the page i was just on.

neon patio
#

Well if your unable to call them, you'll need to use a computer to chat with them.

#

If you can't do either, than I can help you. I'm not Google support.

keen solar
#

When is the matchmaking system going to be fixed

rapid flax
#

What do you mean?

#

Theres nothing wrong with it

#

@keen solar

keen solar
#

Waiting twenty minutes for a match, there is clearly something broken

rapid flax
#

Well

#

A. What server
B. What time is it for that server
C. What map and group selection are you doing?
D. What rank are you?

keen solar
#

North America, 7:30 pm, fpp miramar crown 5

rapid flax
#

Miramar is a dead map.

#

Youre also crown

#

There arent many players in crown.

keen solar
#

Conquerers are getting matched before us

#

Miramar is far from dead

rapid flax
#

Are you doing squads or duos?

keen solar
#

Squad

rapid flax
#

Miramar is hella dead

#

Exactly

#

Everyone is using powerbangs video

#

Fpp duos will get more hits.

#

Plus its pretty much dinner time that youre on.

#

But who knows, maybe its bugged too

night cloak
#

Idk if it was a fix or the bug was causing a delay but i finally got all my season rewards 😍

#

Now i can also land with a purple S3 parachute

rapid flax
#

@night cloak excuse me

#

What

#

Lmao

#

We were discussing his issue.

night cloak
#

@rapid flax Powerbang, miramar being dead isn't really helping anyone.

rapid flax
#

I was explaining why the matchmaking was so long.

peak wadi
#

Anyone have any news on optimizing?

night cloak
#

@peak wadi There will be a pubgm lite version soon!

sterile thorn
#

Its already out @night cloak

night cloak
#

@sterile thorn It's only soft launched. It's not out.

sterile thorn
#

Seems out to me

rapid flax
#

Its out @night cloak

gritty girder
#

Hi I need some help with creating a username in game

#

I tried to set it to "UF{Success}" but it removes the brackets on me

#

do you know what characters can be used for the IGN?

night cloak
#

"Use of 3rd party apps like "octopus" is banned by pubg and will lead to ban on player? Is not it correct?"

#

@vital sluice

#

Help word is censored in game chat ,pls fix it.

next shoal
#

@night cloak that is correct.

hexed seal
wooden burrow
#

I need support to message me

night cloak
#

Shit

prime minnow
#

Is there anything new cause I got a in-game update

raw axle
#

does the pan properties applies on lite version?

prime minnow
#

When will the lite/beta version be out global

jagged saffron
#

Pubg is 👌🏽

prime minnow
#

When will the beta be out on the play store cause. I wasn't able to get it

celest quail
#

Hi guys, my Duo mode ranking in Asia server says “Not Ranked”. All other modes (Solo, Squad) and all other servers (NA, SA, EU, KRJP) are fine, I see the %.

Sent tonnes of messages to in-app CS and PUBGMOBILE_CS@tencentgames.com, no proper solutions.

Can someone please help me?

prime minnow
#

Try repair

#

Log out

#

Tap repair

#

Log back in and look

celest quail
#

@prime minnow I did that twice, no change...

prime minnow
#

did you DM ed

#

Or ping him about it

celest quail
#

I wasn’t sure which Ed, there’s quite a fair bit of Ed here 😅

prime minnow
#

Yeah

#

There's a lot of Education aka ED here 😂

#

Jk

celest quail
#

Sure does 😂

prime minnow
#

😂😂

celest quail
#

Would you be so kind to point me to the right Ed?

prime minnow
#

My ranking

celest quail
#

Exactly there should be a % no matter the mode or server

#

Btw, would you be so kind to point me to the right Ed?

open brook
brave aurora
#

👆 it's Saye "NO BANN " guarantee...can i use this

atomic silo
#

Im confused can somebody help me

#

This was my match

#

This is the same exact match

#

But it says its a different game

#

And I lost points for it

#

😰

#

Is there a problem or this usually happens?

#

Please ping me btw

open brook
#

Survival time 0. Probably bug

neon patio
#

@brave aurora Using GFX Tool can result in a ban. This "no ban guarantee" they speak of, is more so applying to themselves as a company (they can't be sued and banned from the play store).

#

@atomic silo Can you please give me your character ID, as your IGN contains invalid characters.

prime minnow
#

The server isn't responding and I can't play

#

I did it afew times

#

And this popped up

night cloak
#

hi

prime minnow
#

Please fix this in the update tomorrow or on the next update day

night cloak
#

Anyone here to help me?

#

Pls fix the game man...Season3 is full of hackers...

#

Top 100 Asia duo full of hackers...

#

Can't able to survive long for this reason

#

some screenshots who killed me using walls hacks

#

I mean the guy who killed me

prime minnow
#

He's hacking

night cloak
#

yeah

prime minnow
#

He has hax

night cloak
#

he killed me several times..in 10 matches

#

Using headshots mod and wall hack

prime minnow
#

Level 46 gold frame solo gold 2 duo gold 4 and squad gold 5

#

You need to be higher then 42 to get that frame

#

He's clearly hacking

night cloak
#

And btw...season 2 was much better..but this season..is so frustrating

prime minnow
#

Bruh

night cloak
#

Another hacker screenshot stats

prime minnow
night cloak
#

Look at this stat

#

How could this be possible

prime minnow
#

Look at mine

night cloak
#

Am telling ya..if this gonnay stay like this..pubg will soon lose many players

prime minnow
night cloak
#

I know the steps of hacking....If u guys need help how they r doing it..I will get u with all information

#

But pls..stop this nonsense

#

They r using patched Pubg APK of 1.6gb..which is already bypassed.so that game guardian can't be detected at all...

#

In season 2..many hackers were banned...but now they made a patched APK through which they r playing..and none of mod getting detected

open brook
#

Don't spread here thanks

night cloak
#

Ok..

prime minnow
#

@open brook it's true though

night cloak
#

I lose so many matches only becoz of hackers...pls pls pls...stop it...

#

Go to ranking and see the stats of the Top 1 Duo Asia player

prime minnow
#

Change the region to North America East or West

#

I recommend East

night cloak
#

My ping in other server is not so great

#

Am from Asia (India)tho

prime minnow
#

My ping on Xbox live on Xbox one here is 100 maybe sometimes 1000 or 2000

night cloak
#

See this

prime minnow
#

Is that a good ping for games like fortnite or plants vs zombies garden warfare 2

night cloak
#

Never seen this before

#

@prime minnow u need play in the least ping server so as to get smooth game

prime minnow
#

Please fix the login issue I can't log in cause it says "server didn't respond return to the login page and try again"

#

I can play at all I'm stuck on the login screen 😑

#

Fix now please

night cloak
#

if y’all dont start crackin down on cheaters

#

since last season it feels like theres been 30% more cheaters

prime minnow
#

Pubgm will die

#

And the hackers are to blame

coarse marten
#

There are cheaters becoz chinese version is 2 step ahead ...
Global - 0.7
Chinese - 0.9
Global copy older versions of chinese so it makes easy to cheat for some chinese peoples , they make mods , hacks ..etc

quasi peak
#

Koi beta ki link dedo

sacred steppe
#

Room ID: 54129
Room Password:srb
Server:Asia
Game mode:Squads Classic

heavy sleet
#

My friend's account got banned what he do now

night cloak
#

@heavy sleet, The reason your friend ban is due to the GFX Tool.

heavy sleet
#

Nope

#

No using gfx tool he have 6gb ram device

#

No using hacks

#

No using vpn

#

No using thirdparty apps for getting free UC in game

#

No merit loss

#

@vast kayak i m ur big fan and old subscriber

#

I need help

vast kayak
#

@heavy sleet ???

heavy sleet
#

My friend ACCOUNT GOT banned

#

For 30 days

#

What he do for unban

#

Please help me

#

@ @vast kayak please help me bro

native moat
#

I have 500rp for S4 what if i used it now??

heavy sleet
#

@native moat u cant use in season 3

native moat
#

I have elite pass can that be used?

#

I mean that 500 points will add on elite pass?

heavy sleet
#

Nope

#

@rose loom help me!!

night cloak
#

devs do NOT care rn

faint sleet
#

Is 'Guns have ammo already' in pubgm intentional? Or this is just temporary and will be removed?

night cloak
#

thats a thing?

#

send screenshot

faint sleet
#

Ok

#

How bout vid instead? @night cloak

jaunty sparrow
#

I saw the new emote with the rock star set, but why can't I see the emote in the create?

cyan rampart
heavy sleet
#

He do this already

green bay
#

Yo, why is there an emote when you see the rockstar set, but yet no emote in crate. Do your have to get the set?

night cloak
#

sure? @faint sleet

faint sleet
#

Ok

jaunty sparrow
#

@green bay I know right?

#

@green bay i got the set, and the helmet, but still no emote

faint sleet
#

@night cloak

#

Tf? January 1 1970

night cloak
#

dm it

faint sleet
#

You can still watch it

#

It's from youtube

night cloak
#

just dm it lul im too lazy its 1 am here

faint sleet
#

Oh...

brave aurora
#

How to cheke Merit Information?

pale dome
#

@cyan rampart any update for the phoenix os?

night cloak
#

click on the ❔ beside it @brave aurora

cyan rampart
#

@pale dome Nope. Still waiting on @verbal falcon

#

@somber solstice might be able to assist.

somber solstice
#

@cyan rampart assist with what?

cyan rampart
#

He had an issue with Phoenix OS.

somber solstice
#

Unfortunately, I know nothing about Phoenix OS

limpid osprey
#

Why was the MI6 mission not fixed? The team up mission where you can win a parachute.

somber solstice
#

I couldn't say. Tencent hasn't given us any information in that regard.

limpid osprey
#

Oh, okay. Thank you for replying.

night glacier
#

I got a issue most of the time...my game lagga

#

Laggs

#

And due to that I can't play comfortably

#

There is another problem we can't mark the stuffs many time like it's doesn't show .......The name of supply

pale dome
#

@somber solstice I am getting server authorization failed, login error

pale dome
#

Any one help about Phoenix os pls

night cloak
#

Hi

#

I wanted to know how to get the parachute

#

Pubg news tab

#

?

#

White m16a4 parachute

exotic orbit
#

@night cloak it says clan with the most chicken dinners from 1-4 september will receive it

formal anchor
#

How do I know my page is eligible to participate in stars cup ?

floral cosmos
#

Is the UMP buffed???

open light
#

Why does this happen?

#

How to solve this issue? My internet is good and ping is just 52.

haughty cypress
#

@open light what exactly is the issue?

junior lodge
#

Is it possible to use discord AND in-game voice chat simultaneously?

vocal minnow
#

Yeah. @junior lodge

#

But the people you talk with here can't hear the ingame vc.

junior lodge
#

My in-game VC doesn't work when I'm connected to discord. Idk why

#

I can hear but my mic doesn't work I mean

vocal minnow
#

🤔

#

Have you tried using only ingame? @junior lodge

cinder flax
vocal minnow
#

Ayyy @haughty cypress

haughty cypress
#

You seem familiar @vocal minnow

vocal minnow
#

Yeah @haughty cypress

haughty cypress
#

Shinmen server?

vocal minnow
#

Nope.

haughty cypress
#

Eh

#

Lol nvm, another server has a user with a similar name @vocal minnow

vocal minnow
#

I'm gonna copystrike that user.

junior lodge
#

@vocal minnow yeah, it works fine without discord but my squad likes to random fill so I wanna have both working similtaneously

vocal minnow
#

🤔 I will get back to you on that, well use the ingame vc for now.

#

@junior lodge

junior lodge
#

👌

cyan rampart
#

@junior lodge Are you using discord on Android?

junior lodge
#

Yeah

thorn blade
#

Any NA players notice higher ping lately? past weeks been just shite for me and mine.

neon patio
#

@thorn blade Not the place for conversating, if you want input from the community, head to #chat

open light
#

@haughty cypress well none of the emotes is appearing. Empty all over the place

thorn blade
#

@neon patio
Aight thx, thought this was the place.

cosmic gazelle
#

What's in the new update guys?

neon patio
#

@open light It could likely be a bug affiliated to portable closets, you could try repairing your game from the login screen, or just wait until it's fixed.

night cloak
#

23 kill wallhack and aimbot. admin pls unlock friendfire. so i can kill our hackers teamate. spoiler....... report so many time still not get banned

coarse swallow
neon patio
#

@cosmic gazelle Nobody knows what is in an update until it's released or officially announced. If you can't find information on it from an official source, it's likely you nobody has an answer.

#

@coarse swallow It's just an animation bug.

night cloak
#

many time report this guy. thats mean "report" button only for display 😂

low gust
#

Why is my game bugging alot, it connects then shows disconnected, and it a problem for me now

coarse swallow
#

Animation bug 🧐

neon patio
#

@low gust You should probably check your internet strength and make sure it's stable and running smoothly.

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

neon patio
#

@night cloak ^

low gust
#

@neon patio ?

neon patio
#

@low gust Internet connections can fluctuate when connecting to foreign servers, are you attempting to play on the server with the strongest connection?

coarse swallow
#

Explain what is animation bug @neon patio

night cloak
#

@neon patio report so many time. its not working. hackers still winning the match. there are happy killing without mercy everygame. hahhaa

low gust
#

@neon patio I am in Asia and I play on the Asian server

neon patio
#

@coarse swallow It means the game just loaded an incorrect animation file, doesn't affect your account data-wise. You've still ranked up, the game just displayed the incorrect animation.

coarse swallow
#

Alright thanks :))

cosmic gazelle
#

@neon patio cool,I just hate that whenever I update,the in game settings changes too and I have to reset it

low gust
#

@cosmic gazelle mine doesn't reset

neon patio
#

@night cloak If you reported the same hacker several times, it means you've played with him several times. I would avoid intentionally teaming with him, as it could affect your Merit.

night cloak
#

@neon patio tq for info

coarse swallow
#

What do i do with mee6 chicken dinner 🧐

neon patio
#

Reporting a hacker isn't an instant ban, as that would be ridiculous. Moderation teams must conduct an investigation on the profile and moderate it's activity to correctly determine if the account is genuinely cheating in some manner.

coarse swallow
#

@neon patio i have names of hackers .. can i forward that ?

muted walrus
#

Hey i can't able to register on beta version

neon patio
#

@coarse swallow Chicken dinners for our Discord is our xp system for activity on the server.

#

@muted walrus Frequently the beta will close due to reaching it's player limit, it will also frequently open back up to cycle new players in.

coarse swallow
#

I see ..

night cloak
#

indonesia got many hacker. should we ban indonesia server? 🤔

coarse swallow
#

Lol

#

Is there specific server for Indonesians

neon patio
#

@coarse swallow We can't do much with the names of supposed hackers, we would need some form of footage (proof) to forward to officials to take action.

coarse swallow
#

Yeah i’ve some videos which clearly shows they are hacking .

hazy python
#

@neon patio do u have any ideas when they gonna fix GUI bug ?

nimble silo
night cloak
#

i saw Gameguardian forum for script hack for pubg hacks. they all from indonesia 😂

neon patio
#

@hazy python The bug with the S9 devices, i'm unaware of the process or schedule for bug fixes, but I can say it will be fixed in time.

hazy python
#

I hope am really tired of it :(

night cloak
#

we should remove indonesia from the server 😂

nimble silo
#

What bug?

coarse swallow
#

@night cloak sounds cool

#

😂

muted walrus
#

@neon patio when the next registration start?

hazy python
#

@nimble silo with game user interface

neon patio
#

@muted walrus Registration is an ongoing process, i'm unaware of any schedule pertaining to it.

muted walrus
#

I'm really dying to play sanhok

coarse swallow
#

@neon patio what about using gfx tool ? Does that count in as hacking ?

hazy python
#

@muted walrus I heard the update is coming in the middle of this month

muted walrus
#

I heard that it realising on 5th September

neon patio
#

@nimble silo Videos showcasing and promoting hacks are actively taken down and ironically used to update the anti-cheat system.

muted walrus
#

Let's see when it comes and waiting for QBZ gun😍

neon patio
#

@neon patio It does not technically count as hacking, but it does count as illegally modifying PUBGM's files.

nimble silo
#

@neon patio Wait what?

hazy python
#

@neon patio gfx tool can fix my GUI bug .. but am afraid they gonna ban me

neon patio
#

Using GFX Tools does indeed put your account at risk of an auto-ban.

coarse swallow
#

Oof

#

Thats sad

neon patio
#

The ban averages 1-3 months from what I've observed.

muted walrus
#

Thank god I'm not using gfx

hazy python
#

@neon patio dude i noticed recently I have fps drops only in the military base especially in the three buildings.. am playing with sold 60 fps except that place.. is that normal?

lyric seal
#

I have 3 google accounts linked to my phone is it necessary to spend money from only one account?

coarse swallow
#

Lets give him/her break .

haughty cypress
#

@lyric seal isnt spending money your own choice?

lyric seal
#

I can use any account to pay?

#

I havent spend money on game before

haughty cypress
#

Yeah, duh?

neon patio
#

@hazy python Playing at the peak of your devices performance can result in your game fluctuating when the game makes spikes in needed resources. In simple terms, if the game at max settings uses 98% of your phones resources normally, it's possible your game will need more resources to render other parts of the game (in this case military base, which has many entities to load in a small area). If your phone needs an extra 3% of your devices resources to load that, that puts the game's needed resources at 101% of your phones ability, causing your game to become unstable.

#

You'll need to make a slight adjustment to your games graphics and frame settings. It's likely your just riding the line of maxing out your devices ability to run the game smoothly.

night cloak
#

Is this the original Chinese version?

#

?

rapid dove
#

You wont be able to play it without a VPN anyways

coarse swallow
#

@night cloak yes

neon patio
#

@night cloak That is the LS&Q Chinese version, developed by the same team that created the global version.

night cloak
#

?

hazy python
#

@neon patio I have s9 plus 835 snapdragon ..but still I always play with smooth graphics not the HD just to get the extrem fps option .. should i change that ?

night cloak
#

I think we can play it without vpn

#

???

light abyss
#

@neon patio any way to get In the all start tournament

night cloak
#

Thought*

coarse swallow
#

If you’re in china you can.

night cloak
#

Ok

neon patio
#

@hazy python Todays phones are not exactly 100% equipped to be rendering in 60fps, you could try changing to the Ultra frame setting which is 45fps.

hazy python
#

@neon patio okay thanx bud I will try that!

neon patio
#

By running in 45 fps, your decreasing the amount of resources the game will need by roughly 25%

#

That will also give you some room to increase your graphics slightly

hazy python
#

@neon patio I understand now !

upbeat bone
#

how to register for the tournament

hazy python
#

@neon patio I prefer smooth coz shadows make it a bit harder to spot enemies lol

neon patio
#

@upbeat bone Is this an official tournament you speak of, or a private tournament?

nimble silo
light abyss
#

@neon patio the all start tournament

neon patio
#

@nimble silo Just clicking your name should exit the lobby.

light abyss
#

@neon patio I've applied for content creators

#

Haven't gotten a reply

nimble silo
#

@neon patio oh thanks, I thought you had to click the button.

light abyss
#

How do i know if I'm selected or if i can't be a content creator

#

What is the minimum requirement to be one

rapid dove
#

@light abyss Did you even read the information on their site

#

Or did you just apply instantly

#

Smh

neon patio
#

@light abyss If you are selected they will inform you, if not, you were likely not accepted.

light abyss
#

@rapid dove yep

rapid dove
#

1k followers on Twitch

light abyss
#

I'm not the referring to the tournament anymore

#

I simply applied for content creator role

neon patio
#

@light abyss If it's been a couple weeks without a reply, you were likely not accepted. you're welcome to try again later after growing a bit more.

light abyss
#

Sure

#

What is the minimum requirement

#

If i know that then I'll know when to try again

neon patio
#

The minimum requirement isn't exactly disclosed, as your following size is entirely how the decision is made. One of the biggest requirements is featuring lot's of quality PUBGM content.

light abyss
#

Sure thing

#

Ty

neon patio
#

Requirements are typically kept unsaid, as meeting the requirements does not guarantee acceptance.

night cloak
#

Hi everyone, hope you're all fine, I have Grand Prime Pro (SM-J250F), the game works great on low, my only problem is that the sound is too low, even when using headphones

neon patio
#

@night cloak Have you tried adjusting your audio settings in-game?

night cloak
#

Yep, it's at maximum

#

I reported this bug in-game, but I thought it might be just my phone, also other games have good sound

neon patio
#

@night cloak Can you try opening the game with discord closed and not running in the background? It's possible a 3rd party app could be deafening the game.

pale dome
#

Hey one tried Phoenix os?

#

I cant login. Server authentication error login failed

tawdry warren
#

Is there any news about the user who are using gamegaurdian scripts to hack the game like aimbot, speed hack, wall hack, no reload, run car under water, this types of players destroyed out gaming experience and they are getting advantages on the ranking server.. why can't your server detects this player in game and banned them immidiately and kick them out from the game ?? Reporting player after got killed is useless because we are trophy pushing and this makes me so angry when they kill me and our mods and devs can't even recognize them and banned instead they ask for shit videos and option for reporting player. Better make the server more strong and kick all the hackers out from the game. The one who are using GFX tools for there graphics enhancement are getting banned by this devs but the one who are using scripts are playing this game and not getting banned bye devs. I can see lots of hackers in asia serve ranking..

lyric seal
#

I havent got first puchase gift what to do?

night cloak
#

Oh yeah I've seen this on one of Reddit post, so I uninstalled Discord, but it didn't help 😢

ocean lake
#

How can i change language in pubg?

neon patio
#

@tawdry warren Hackers and GFX Tool users are both being banned a similar rate, you may not see this because typically hackers do not raid support channels or forums to be "unbanned".

leaden jungle
#

@ocean lake when launching game in right corner it days language

night cloak
#

@neon patio Is octopus banned for using in pubgm?

leaden jungle
#

Says

ocean lake
#

Thanks @leaden jungle

leaden jungle
#

@ocean lake np

#

@neon patio will we get a reward for 1mill server elite pass upgrades

night cloak
#

@leaden jungle no

leaden jungle
#

@night cloak dam

tawdry warren
#

@neon patio And what about the top players in the ranking asia server ?? How can they kill 50 players in a match ? Is that possible.

neon patio
#

@night cloak If it does not alter PUBGM's files, you won't be banned. Controllers are not openly supported, but theres no way to really stop it.

night cloak
#

@neon patio why controllers are unsupported?

#

I hope they fix my sound problem soon 😁

#

There is a problem with S9 users and their user interface, some use GFX to fix it probally same and are not banned.

why?

they use it to fix a bug not to alter gameplay

#

so just wait 30 days

#

like a good boy

#

or girl for that matter

neon patio
#

@tawdry warren It is possible, but it does raise suspicion. All reported accounts are investigated and can sometimes take weeks to determine if an account is hacking depending on how careful the user is.

#

@night cloak Were well aware of the UI bug for S9's.

gilded sleet
#

hi guys
our team registered for the star challenge and it is mentioned about 15 matches to be played by the 4 team members
how does that work guys what we need to do as the team who got the ticket?????

neon patio
#

@night cloak GFX Tool accounts are moderated and investigated just like Hacker accounts, as they both use similar methods to alter the game.

night cloak
#

Brother, if you read what i said. im just simply stating that people get banned for a reason. Not for no reason...

tawdry warren
#

@neon patio my only point is why devs can't detect hackers in game. We need something which Auto detects hackers and kicks them out through the game. Why only reported accounts are investigated ??

night cloak
neon patio
#

@tawdry warren They can detect hackers in game, using the same method they catch players using GFX Tools. Accounts suspected of hacking, reported or not, are watched and moderated carefully by the system to determine if they are truly violating our guidelines. this can sometimes take weeks.

undone quest
#

This happenend

tawdry warren
#

If a hacker didn't get reported by other players that means he will not get banned ?? He can make the game choppy until amd unless someone report the account then he will have another 7 days to make the game more shit and kill all good players and after all investigation he will be banned and then again he will make a new account and start killing and in that way hackers will alive forever in the game 😤

neon patio
#

@tawdry warren If you read what I just said, I included this in my response: Accounts suspected of hacking, reported or not, are watched and moderated carefully by the system to determine if they are truly violating our guidelines.

tawdry warren
#

@neon patio thanks for the information. :) Lets see when this game will become free from hackers

neon patio
#

Reported or not, meaning all accounts, including unreported accounts that we find suspicious, are moderated and dealt with when proven to violate the guidelines.

undone quest
#

@neon patio if people shot you through walls when you were lagging does that mean they were hacking?

neon patio
#

@undone quest Yes, but we can't take everyone's word with every report, which is why the report system exists (to let the system know you believe they are cheating).

undone quest
#

Oh ok

#

I've had some instances of being shot through walls

#

And I've reported them

harsh stream
#

I am in ace and my user id is Abhijit | 007 just have a surveillance on my game play because #hackers everywhere

undone quest
#

I've been shot through walls of prison and through houses

#

But I don't know if the devs did anything

#

I think they should add replay feature

harsh stream
#

This happens with me every time

neon patio
#

This isn't the place to conversate

harsh stream
#

Shoot through the wall and dead with out a single damage in vest or helmet

#

@neon patioso you have answers

neon patio
#

If you encounter a cheater, report them and let the system do it's work.

harsh stream
#

I already reported more than 35 players

neon patio
#

@harsh stream Answers for what? You have not asked a question.

harsh stream
#

And i sent a friend rqst to one of them and he is still not banned

#

@neon patio i even played a match and he was still hacking

#

@neon patiohe told me he is using somekind of anti ban cheat...he can not be banned
LoL

tawdry warren
#

LOL he is right 😂

neon patio
#

There is no such thing as an "anti-ban cheat"

harsh stream
#

@neon patiothen can you answer why he is still not banned

neon patio
#

It's likely just a well scripted 3rd party program that is difficult to detect.

#

@harsh stream Because he hasn't been caught, that's why.

harsh stream
#

@neon patio i can give his id name if you want

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

neon patio
#

^

tawdry warren
#

Actually they buy a V.I.P scripts from the one who make those scrips

harsh stream
#

You can only report the player who killed you but what about the one who knocked you out.. @neon patio

neon patio
#

@harsh stream You'll need to gather proof such as video evidence for a manual report to the CS email or reddit.

harsh stream
#

I used to play in mobile which has only 3gb ram..and how am i suppose to record it @neon patio

neon patio
#

@harsh stream Using a screen recorder or a stream.

harsh stream
#

If there was deathcam to record it also would be great but there is no such thing

#

I know but using both screen recorder and pubg will increase load on ram which will make the game choppy if i am not wrong @neon patio

neon patio
#

@harsh stream Than it sounds like your stuck to reporting in-game.

#

Nothing we can do here as discord staff.

tawdry warren
#

I agree you should introduce deathcam so that it is easier to record whenever we want

harsh stream
#

So can anyone in reddit can help me?? @neon patio

neon patio
#

@harsh stream Nobody can help you if you can't complete a manual report.

#

Which requires proof.

tawdry warren
#

I think PUBGM itself giving this types of shit and not adding deathcam features so that we can record the hackers activity and we will have a valid evidence.

neon patio
#

@tawdry warren

  1. Watch your language
  2. You have a report button
tawdry warren
#

In pubg pc we can see how other players killed us
And sorry for my bad language..

harsh stream
#

The id of the hacker (HawkEye9T)
If you can check his stats... @neon patio

neon patio
#

@tawdry warren This isn't PUBG PC

#

@harsh stream Me looking at his stats won't do anything.

harsh stream
#

I reported him a month ago...and he is still hacking

tawdry warren
#

Forward the id to the dev

harsh stream
#

@tawdry warrentell me how

tawdry warren
#

Mail it

harsh stream
#

Already did it...nothing happened

neon patio
#

@harsh stream Those stats don't exactly support him being a hacker.

#

It's possible he's not even hacking.

harsh stream
#

Just check his headshots you will automatically know he is hacker or not @neon patio

tawdry warren
#

Bro leave it nothing will happen. Better u hack the game and play lol 😂

crude tide
#

Hey btw, recently a ton of players have been facing this wierd 1 shot glitch. Where if you try to shoot suddenly. The gun only shoots one bullet while being on auto then you gotta hold the fire button again.. it's very annoying & well. Cause of this I have faced a lot of deaths at close quarter combats. Anyway to fix this?

neon patio
#

@harsh stream His headshots aren't suspicious either

harsh stream
#

@neon patiowhat the...he played with me as a squad he shot through wall even he agreed he is hacing and ..there is you who is saying may be he is not hacking ...nice @neon patio

faint sleet
#

How to get the season 2 recap?

crude tide
#

I face this glitch only at cqc too, which is the most curcial time that you don't miss the fire

neon patio
#

@faint sleet Currently is no season recap

#

@harsh stream He could likely be trolling you, looking at his stats, he averages 7 kills a game, and only wins 19% of them.

vagrant locust
#

I need help 😃

#

Anyone of you know when the Gold Sand AKM is coming out?

neon patio
#

@vagrant locust Not aware of any schedule for specific skins to be released.

vagrant locust
#

I saw a new M416 skin on the shop yesterday but it isn't the shop or anywhere I liked it so much. So I decided to google it after that I realized that gun skin is not even released. Forgot to take a sa

#

*ss

#

Was that a bug or something?

neon patio
#

@vagrant locust Not sure

vagrant locust
#

I saw that on the special section yesterday

harsh stream
#

@neon patiobro he was shooting through the walls when i was in crouch near him ...even he could locate enemy from nowhere... @neon patio
And the stat is like that beacause he only can shoot from long range...most of time he dies outside the playzone...i am playing with him from 15 days...so i know basically he is a noob hacker

vagrant locust
#

So I'm gonna report you for playing with a hacker? @harsh stream

#

Tell me your ign cud

#

*xD

neon patio
#

@harsh stream If you suspect someone is hacking, you report them. Us discord staff cannot do anything about bans and such in-game, so there's no point in debating it here. I'll list the methods of reporting, 1 more time, and then you drop the subject.

storm flumeBOT
#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile).

harsh stream
#

Ok...👌

brave aurora
#

I kill all player in one match Instruction but didn't get Weapen Master Title? Help me please

lime juniper
#

Do you remember what the requirement was, @brave aurora?

brave aurora
#

Yes i know the 6 different kill

muted plank
#

@lime juniper can you answer my dm or here

lime juniper
muted plank
#

?

lime juniper
#

Do you play in a classic match on a server and game mode you are above the level of Platinum, @brave aurora?

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

lime juniper
#

Here you go, @muted plank. It is possible that it gets released at any time for all we know.

muted plank
#

Ok

#

Thx

#

Hope it will be soon

vocal minnow
#

Well feel free to play the beta to get used to the new map. @muted plank

muted plank
#

I know the new map

#

I played chinese

brave aurora
#

My highest tier in Asia Squad

lime juniper
#

So do you play squad in Asia, @brave aurora?

brave aurora
#

If play Duo vs Squad?

lime juniper
#

No, that does not work.

brave aurora
#

Hm ok

jaunty latch
#

Why my acc is baned

night cloak
#

Hello welcome to pubgm support chat

#

There has been a banning spree going on and our Pinned message can tell you all about it

#

@jaunty latch

jaunty latch
#

Yew

#

Yes

night cloak
#

Hope the pinned message helps you out. Please ask again if you do not understand that message 😃

#

Also if you have any questions regarding your ban toward the game administrators ( the banners) please contact them with your info via: PUBGMOBILE_CS@tencentgames.com

#

Good luck 😃

cinder flax
#

Why the game is so trash why I get killed by hackers of IND clan and several other aimbot hackers .. wht does the developers do just design new cloths for more money

pure helm
#

Lol match over but I am still in match

outer turret
#

It's not trash lol

outer turret
#

Hackers are all over the world. You can't blame the game for not destroying the hackers.

cinder flax
#

Why they are not banning them when we report

#

Why there so much delay

#

Why this game is trash

outer turret
#

There might be 100s of reports. They can't do it immediately, takes time.
More over our devs have their own life and family.

cinder flax
#

Then where does the money goes

outer turret
#

This server itself has thousands of members and millions or billions of players in game. There will be so many reports everyday which is not easy

night cloak
#

Welcome @cinder flax, Im not a official staff sso i can talk to you as how disrespectfull as i want. Here it goes:

Dude... Do you know how many people play this damn game? Do you know how many reports they get from silly 12 year old that report every time they die?

Hackers are a big deal yes but they dont have 100 administrators to keep up wih all these reports.

those 20 or so people have family lives and other stuff to do

#

Yes you were killed

#

it happens

#

calm down

cinder flax
#

@outer turret don't argue unnecessarily

night cloak
#

You are the one unnecessarily saying stuff

cinder flax
#

We waste a lot of time just to get killed by some nub hackers

outer turret
#

I was just clearing your doubts

night cloak
#

Yes, but look at the side of thhe game developers

outer turret
#

No agreement buddy, was trying to help you @cinder flax

pale dome
#

Any one know about Phoenix os?

cinder flax
#

That was not helping me anyway

outer turret
#

@empty jay help us out here?

night cloak
#

Supreme was trying to be nice

#

@odd cloud can you help

cinder flax
#

They ban gfx tool but not the hackers why

#

Can anybody explain

night cloak
#

yea

#

read pinned message

#

thats one

cinder flax
#

Wht yea

night cloak
#

also

#

GFX alters the game

cinder flax
#

Hacking is legit

night cloak
#

its against the rules

#

they ban hackers

#

every day

#

every minute

#

you just dont see them come into this chat

pale dome
#

Any one tried Phoenix os?

night cloak
#

and complain

outer turret
#

No. First time heard that term @pale dome

night cloak
#

same

cinder flax
#

Why the top guy has 0.3% headshots

#

Are they blind

#

Why they can't ban them

night cloak
#

dude, they have to investigate

outer turret
#

It's not easy to play in the top league

night cloak
#

it takes time

cinder flax
#

It's because they have family

night cloak
#

yes

#

basically

cinder flax
#

Unnecessary argument

night cloak
#

dude you are acting like a

#

sorry i dont want to be banned so i wont say it

outer turret
#

They are not bots :GWloopyBlobShrug:

night cloak
#

but stop

cinder flax
#

I m fed up that's why

night cloak
#

im fed up because of you

cinder flax
#

Go somewhere else then

night cloak
#

same i can tell yo

cinder flax
#

Why they not banning the hack tools

outer turret
#

Let me make this clear @cinder flax.
You hate it when people kill you right?

cinder flax
#

No

#

When hackers kill me

#

Aimbots

#

Wall hack

#

No recoil

outer turret
#

It's just a game, they didn't harm you in any manner

night cloak
#

I'm here to help people not seeing people complaining only

cinder flax
#

Omg

outer turret
#

@night cloak same here

night cloak
#

what supreme said

cinder flax
#

Why playing if u know u ll get killed by hackers then

night cloak
#

just a game

outer turret
#

Okay, quit this topic @cinder flax. Its not related to this channel.

night cloak
#

same question we can ask you

cinder flax
#

@outer turret how

#

It's support channel right

outer turret
#

It's not a discussion or a debate channel

cinder flax
#

U guys r debating arguing

night cloak
#

Yea a support channel to help people that want to play the game

outer turret
#

You wanted support / justice for your K/D right? You just say what happened and wait the report to be read.

cinder flax
#

I have 10.5 kd btw

outer turret
#

How old r u?

cinder flax
#

Don't go off topic @outer turret

night cloak
#

This is debating

#

Asking for people response

cinder flax
#

Because u guys were arguing

night cloak
#

Being childesh

#

Dude we didnt even start

#

You did

outer turret
#

Exactly

#

We were trying to help you out

cinder flax
#

I m done peace !

night cloak
#

cya

#

thanks for comming

outer turret
#

Alright. Let's talk in #pubg-mobile. Let this channel be spam free

pale dome
#

How to fix getting server authorization error

night cloak
#

supreme wanna get this one^?

#

gonna play anther game

outer turret
#

Idk about that. So I can't answer it

pale dome
#

Server authorize error login failed

night cloak
#

Rip

outer turret
#

Oh. I got that @pale dome

#

It's the game crashing

pale dome
#

I just cant login in the game

outer turret
#

All I do is clear cache and restart the application.

pale dome
#

Tried nothing

#

Tried reinstall toi

#

I am running the Phoenix os

outer turret
#

Don't reinstall, you just wasting GB

pale dome
#

But I cant login

outer turret
#

Oh. Not sure about the phoenix OS.
Let the authority help you out.

lime juniper
#

Please do not argue and discuss here. Use #chat instead.

night cloak
#

Little late there bro 😉

#

Jk

lime juniper
#

Do you have a mobile device you can try PUBG Mobile on, @pale dome?

pale dome
#

I can login my both phone, and the tencent emulator

lime juniper
#

And you use the same Internet connection, @pale dome?

pale dome
#

Yes

lime juniper
#

What is the error message?

pale dome
#

Server authentication error, login failed

#

Dosent matter I click guest or facebook

#

Same thing

lime juniper
#

Is this the beta or live version?

pale dome
#

Live

lime juniper
#

Are you able to access other online games on Phoenix OS?

pale dome
#

Yes