#questions | PUBG MOBILE | Page 138

versed mural Aug 28, 2018, 9:54 AM

#

I am too banned

tidal fable Aug 28, 2018, 9:54 AM

#

I select

night cloak Aug 28, 2018, 9:54 AM

#

@turbid flaxi got my purchase invoice. From google play

versed mural Aug 28, 2018, 9:54 AM

#

After purchasing elite pass

muted plank Aug 28, 2018, 9:54 AM

#

@neon patio

📎 image0.png

neon patio Aug 28, 2018, 9:54 AM

#

This isn't a ban appeal channel @versed mural @night cloak

tidal fable Aug 28, 2018, 9:55 AM

#

Beni duyuyormusun

versed mural Aug 28, 2018, 9:55 AM

#

Then where is the ban appeal channel

neon patio Aug 28, 2018, 9:55 AM

#

@versed mural There is none, because we don't deal with bans.

tidal fable Aug 28, 2018, 9:56 AM

#

I want speak moderator

neon patio Aug 28, 2018, 9:56 AM

#

That's what the in-game claim system is for.

tidal fable Aug 28, 2018, 9:56 AM

#

Talk

night cloak Aug 28, 2018, 9:56 AM

#

In game claim where bot answer lol

versed mural Aug 28, 2018, 9:56 AM

#

They doesn't response even

neon patio Aug 28, 2018, 9:56 AM

#

@tidal fable Stop spamming the support channel, I gave you a solution to your problem and your refusing to perform it, therefore I cannot assist you any further.

#

@versed mural Your account is likely awaiting a review, or its already been reviewed and your claim was denied.

muted plank Aug 28, 2018, 9:57 AM

#

@neon patio Have you seen thath guy ?

tidal fable Aug 28, 2018, 9:57 AM

#

Senin dediğin her şeyi yaptım

neon patio Aug 28, 2018, 9:58 AM

#

@muted plank Yes, I spoke to him.

tidal fable Aug 28, 2018, 9:58 AM

#

Sen benim sorunuma çözüm bulamiyorsun

muted plank Aug 28, 2018, 9:58 AM

#

Ok

woeful scarab Aug 28, 2018, 9:58 AM

#

@neon patiohow

limpid osprey Aug 28, 2018, 9:58 AM

#

Question about data and wifi usage. What is the issue with data? Is it a bug? Coding issues? We can't check our stats after the game is we use data, and if we switch to wifi, some games are not recorded.

woeful scarab Aug 28, 2018, 9:59 AM

#

@neon patio how can I plz help me I m a poor guy plz help

#

I request I love pubg...I don't have a pc also

neon patio Aug 28, 2018, 9:59 AM

#

@woeful scarab What can I help you with?

woeful scarab Aug 28, 2018, 10:00 AM

#

@neon patiohelp me unbanned my account..I will pay also plz

neon patio Aug 28, 2018, 10:00 AM

#

@woeful scarab We cannot unban here, like I have already told several other people

woeful scarab Aug 28, 2018, 10:00 AM

#

How to

#

Plz assest me

neon patio Aug 28, 2018, 10:01 AM

#

@woeful scarab We. Cannot. Unban. you.

woeful scarab Aug 28, 2018, 10:01 AM

#

Ok

#

Can u requst some where

haughty cypress Aug 28, 2018, 10:01 AM

#

Ban is ban, there is no way around @woeful scarab

limpid osprey Aug 28, 2018, 10:01 AM

#

Does anyone know the issue with data and wifi?

tidal fable Aug 28, 2018, 10:01 AM

#

Peki gidiyorum.Oyunu bırakıyorum,para yatırdığım halde

neon patio Aug 28, 2018, 10:01 AM

#

@woeful scarab You can request in-game using the claim system.

woeful scarab Aug 28, 2018, 10:01 AM

#

My user name VEEEDEL

#

@neon patiook

haughty cypress Aug 28, 2018, 10:01 AM

#

@limpid ospreyye, if you change networks mid game, stats dont show

neon patio Aug 28, 2018, 10:02 AM

#

@limpid osprey Can you please elaborate on your issue?

limpid osprey Aug 28, 2018, 10:04 AM

#

It is an ongoing issue. It started 2 updates ago. Most of the time, if we use data, our games are not recorded. We have to switch to wifi to exit the game. I just want to know if the developers are aware of the issue, and I want to know the cause of it. I tried messaging in-game support with proof but they ignored it.

neon patio Aug 28, 2018, 10:06 AM

#

What do you mean your games are not recorded? Are you unable to level up and receive rank points?

#

You should also be aware that you will not see a career result until the match has completely ended (someone has won that match).

limpid osprey Aug 28, 2018, 10:10 AM

#

For example, I am doing a mission to kill 3 people. If I use data while playing and then I get killed, I get stuck in the game and have to switch to wifi to get unstuck. The issue is that some games are not recorded when it happens. Some of the games have career results but are still not recorded

#

Going back to my mission, even if I killed 3 people, it will not reflect

neon patio Aug 28, 2018, 10:14 AM

#

If a game has career results, it means it's been recorded and accounted for. For the missions, it's possible you didn't succeed in completing the mission. For example: Get 10 kills in 1 match with a sniper, you would need to get all 10 kills with a sniper in a single match. It's likely the mission your attempting to complete isnt a progress mission, but more so a goal mission.

#

It is possible for select missions to get bugged, it's happened previously. Be never reoccurring.

limpid osprey Aug 28, 2018, 10:16 AM

#

It has happened to me multiple times.

neon patio Aug 28, 2018, 10:16 AM

#

You said you had proof? Any chance I could see any of that to help identify the issue?

limpid osprey Aug 28, 2018, 10:17 AM

#

Even if there is a career result, it will not reflect.

#

The previous one is gone. I think I have another one though. The kill an enemy 300m away. Let me check.

neon patio Aug 28, 2018, 10:19 AM

#

How are you certain you killed an enemy from 300m?

limpid osprey Aug 28, 2018, 10:22 AM

#

I used the enemies ahead instant message

#

I have the career result but it doesn't show any game number. Is it still considered as proof?

neon patio Aug 28, 2018, 10:25 AM

#

For the specific mission no it wouldn't be proof.

limpid osprey Aug 28, 2018, 10:27 AM

#

That's unfortunate. But what about the issue when using data?

neon patio Aug 28, 2018, 10:30 AM

#

@limpid osprey You're likely experiencing a non-network related issue. The reason switching to wifi fixes it is because your technically disconnecting yourself from the game, forcing you to the lobby.

#

@exotic crystal Do not spam

gentle raft Aug 28, 2018, 10:31 AM

#

How do you join custom game? 😬

ornate marten Aug 28, 2018, 10:32 AM

#

Hi. I am was playing a mini zone match. While there were seven people alive, I received a notification stating that the match was over. However on returning to the lobby, I got an option to enter the match again. But I was already dead when I re-entered. Is this a network issue or server issue?

exotic crystal Aug 28, 2018, 10:32 AM

#

:lvl2backpack:

ornate marten Aug 28, 2018, 10:32 AM

#

Please don't spam

limpid osprey Aug 28, 2018, 10:33 AM

#

I hope it gets fixed. It started happening 2 updates ago

neon patio Aug 28, 2018, 10:33 AM

#

@gentle raft You can join a custom game if you have a password to one of the rooms. Every custom game is private and has a password.

gentle raft Aug 28, 2018, 10:33 AM

#

@neon patio gotcha

neon patio Aug 28, 2018, 10:33 AM

#

@ornate marten It's likely you disconnected from the game.

ornate marten Aug 28, 2018, 10:34 AM

#

Oh.. thanks for your support.

opaque mist Aug 28, 2018, 10:36 AM

#

Are u on wifi or data? @ornate marten

ornate marten Aug 28, 2018, 10:36 AM

#

Data

gentle raft Aug 28, 2018, 10:36 AM

#

And how can you get authorized

#

for Custom Games Creation

ornate marten Aug 28, 2018, 10:38 AM

#

@gentle raft if you have completed enough clan missions, you can buy a room creation card from the clan store.

muted plank Aug 28, 2018, 10:39 AM

#

what achivements you need to do to get weapon master title @flint garnet

ornate marten Aug 28, 2018, 10:42 AM

#

@limpid osprey I am also not able to view my results after completing a match since the last update.

flint garnet Aug 28, 2018, 10:43 AM

#

@muted plank it says right there, under that achievement in Achievements section.

muted plank Aug 28, 2018, 10:43 AM

#

Ok

sharp drift Aug 28, 2018, 10:44 AM

#

How can i contact to a mod?

uncut rock Aug 28, 2018, 10:46 AM

#

why isn't there a week 2 in the royal pass

tidal siren Aug 28, 2018, 10:46 AM

#

heyy my email is yash0kashyap0@gmail.com. My ign is TW KillSwitch. My account goto banned today for no reason. I recently bought myself a royal pass and now my money is wasted.

flint garnet Aug 28, 2018, 10:47 AM

#

Please read the pinned messages in this channel for further information regarding account suspensions.

(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.) @tidal siren @sharp drift

sharp drift Aug 28, 2018, 10:47 AM

#

I am banned too. Idk whats the reason but i started playing on a newly bought ipad and 2-3 days after im banned

peak pendant Aug 28, 2018, 10:49 AM

#

📎 Screenshot_20180828-160359.png

flint garnet Aug 28, 2018, 10:50 AM

#

@peak pendant Please read the pinned messages in this channel for further information regarding account suspensions. (The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)

peak pendant Aug 28, 2018, 10:50 AM

#

I'm banned without any reason

tidal siren Aug 28, 2018, 10:50 AM

#

But I didn't violated any of the above reasons @flint garnet

sharp drift Aug 28, 2018, 10:51 AM

#

Idk why support doesn't rewiew our case for bans.

peak pendant Aug 28, 2018, 10:51 AM

#

Where are pinned messages

flint garnet Aug 28, 2018, 10:51 AM

#

@tidal siren please contact customer support by PUBGMOBILE_CS@tencentgames.com for further assistance.

#

@peak pendant The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages

ornate marten Aug 28, 2018, 10:52 AM

#

@flint garnet Many people have reported an issue of not being able to view their match results after completion of match including me. Please provide further assistance.

peak pendant Aug 28, 2018, 10:52 AM

#

I didn't violated any of the pinned messages @flint garnet

flint garnet Aug 28, 2018, 10:53 AM

#

@peak pendant contact PUBGMOBILE_CS@tencentgames.com for further assistance.

#

@ornate marten report any bugs/glitches in the game or to PUBGMOBILE_CS@tencentgames.com

peak pendant Aug 28, 2018, 10:53 AM

#

I haven't done nothing illegal and my account is banned without any reason even I haven't used tools like gfx

flint garnet Aug 28, 2018, 10:54 AM

#

@peak pendant we cannot help you with the account bans here.

neon patio Aug 28, 2018, 10:54 AM

#

@peak pendant We do not resolve bans here, you'll need to make a claim in-game or contact customer support.

peak pendant Aug 28, 2018, 10:55 AM

#

@flint garnet ok I'll give a mail to PUBGMOBILE_CS@tencentgames.com

loud widget Aug 28, 2018, 10:57 AM

#

📎 Screenshot_20180824-134547.jpg

#

For what i can't play im in iran

#

Any one???

leaden notch Aug 28, 2018, 11:01 AM

#

WE NEED DEATH CAM !

opaque mist Aug 28, 2018, 11:01 AM

#

That looks old before season 3 came out

loud widget Aug 28, 2018, 11:02 AM

#

I'm dressed season 3

opaque mist Aug 28, 2018, 11:03 AM

#

What?

tired crane Aug 28, 2018, 11:06 AM

#

@flint garnet but they always reply like a bot

night cloak Aug 28, 2018, 11:06 AM

#

@loud widget what's happening when u try to start?

#

Which time zone is used for pubgm
When will be the next event ?

trim oasis Aug 28, 2018, 11:08 AM

#

got stuck here 😦

📎 Screenshot_2018-08-28-14-51-13-749_com.tencent.ig.png

night cloak Aug 28, 2018, 11:09 AM

#

@trim oasis report it to developer by using report button given on top right.

#

or u can report by emailing them

trim oasis Aug 28, 2018, 11:10 AM

#

ummm can't send the screenshot from thr can we?

#

also i played a lot after that game, so can't report either i think

night cloak Aug 28, 2018, 11:11 AM

#

@trim oasis u can send this screenshot through email. probably there is option to send screenshots ingame

trim oasis Aug 28, 2018, 11:12 AM

#

need to check thoroughly lol

night cloak Aug 28, 2018, 11:12 AM

#

email- PUBGMOBILE_CS@tencentgames.com

chilly wing Aug 28, 2018, 11:21 AM

#

In this 0.8 update.. M24 is gonna be random spawn in map??

night cloak Aug 28, 2018, 11:22 AM

#

@chilly wing that's correct. The patch notes can be found pinned in #481209096192786442

ornate marten Aug 28, 2018, 11:22 AM

#

@night cloak UTC time zone is used.

night cloak Aug 28, 2018, 11:36 AM

#

I don't have a wifi so I use data which I got 1.4 gb per day so my pubg lags alot so I use UU booster to boost and play but after this update my pubg starts but in between the match it shows server disconnect. Help me for this if you can.

#

Anyone help me for this problem I am a youtuber with 1 video because of this problem!!!

ornate marten Aug 28, 2018, 11:56 AM

#

@night cloak Don't use any third party app on your phone. Check if your phone specs are compatible withe the same.

night cloak Aug 28, 2018, 11:57 AM

#

Specs mean?

ornate marten Aug 28, 2018, 11:57 AM

#

@night cloak Try lowering the game quality of the game from the settings.

night cloak Aug 28, 2018, 11:57 AM

#

My quality is lowest!

ornate marten Aug 28, 2018, 11:57 AM

#

@night cloak Specifications

night cloak Aug 28, 2018, 11:57 AM

#

Hmm where can I see it!

ornate marten Aug 28, 2018, 11:58 AM

#

Do you know the ram of your phone??

night cloak Aug 28, 2018, 11:58 AM

#

Let me check!

#

3 GB

#

RAM 3GB

ornate marten Aug 28, 2018, 11:59 AM

#

Well, my phone has the same RAM but I encounter no issues while playing.

night cloak Aug 28, 2018, 11:59 AM

#

What can I do?

ornate marten Aug 28, 2018, 11:59 AM

#

Check your internet connection if the server disconnects.

night cloak Aug 28, 2018, 12:00 PM

#

I have Intex 5.1 LOLLIPOP

#

I use mobile data

cyan rampart Aug 28, 2018, 12:00 PM

#

@ornate marten Do you mind if I assist him?

ornate marten Aug 28, 2018, 12:00 PM

#

@cyan rampart Sure, help him in any way you can.

night cloak Aug 28, 2018, 12:01 PM

#

Yeh help me?

cyan rampart Aug 28, 2018, 12:01 PM

#

@night cloak What is your internet speed, and how much ping do you get?

night cloak Aug 28, 2018, 12:02 PM

#

I don't know internet speed but my ping in game is at least from 2800-3500

#

If I use booster

#

Otherwise my match don't even start so I can't see

cyan rampart Aug 28, 2018, 12:02 PM

#

Do you have a Samsung device?

night cloak Aug 28, 2018, 12:02 PM

#

No intex

cyan rampart Aug 28, 2018, 12:03 PM

#

Mhm. Does it show "VPN enabled" in the notification bar when UU Booster is enabled?

night cloak Aug 28, 2018, 12:03 PM

#

Yeh

#

That key and notification both

cyan rampart Aug 28, 2018, 12:03 PM

#

Right. If you carefully see the notification bar, UU Booster does fluctuate.

night cloak Aug 28, 2018, 12:03 PM

#

Fluctuate???

#

And most important I use hotspot and use internet from my mother's phone.

cyan rampart Aug 28, 2018, 12:04 PM

#

I had the same problem and thus stopped using UU Booster.
Fluctuate, yes. It turns off and on at any time. You won't notice when but it does cause you to disconnect for a brief moment.

night cloak Aug 28, 2018, 12:04 PM

#

And most important I use hotspot and use internet from my mother's phone.

cyan rampart Aug 28, 2018, 12:05 PM

#

And you are using Jio, which also fluctuates these days (I use Jio as well).

night cloak Aug 28, 2018, 12:05 PM

#

But when I put that internet sim in my phone then also same thing appears

#

I use data of Vodafone

cyan rampart Aug 28, 2018, 12:05 PM

#

Try playing without UU Booster and see if there is a difference.

night cloak Aug 28, 2018, 12:05 PM

#

I tried but

#

My match don't even start

cyan rampart Aug 28, 2018, 12:06 PM

#

How so?

ornate marten Aug 28, 2018, 12:06 PM

#

@cyan rampart You are right. I too use Jio. It fluctuates these days.

night cloak Aug 28, 2018, 12:06 PM

#

It says enter match again then I tap yes so it stops

cyan rampart Aug 28, 2018, 12:07 PM

#

Weird. Is this on the global live version of PUBGM (0.7.5)?

night cloak Aug 28, 2018, 12:07 PM

#

When is the next event

ornate marten Aug 28, 2018, 12:07 PM

#

Check the announcement section

night cloak Aug 28, 2018, 12:08 PM

#

There is a link to discord bot

ornate marten Aug 28, 2018, 12:08 PM

#

@night cloak What is the signal strength while you are in a match?

lyric junco Aug 28, 2018, 12:17 PM

#

📎 JPEG_20180828_174707.jpg

#

I can't add my ingamename to pwk invitational,

cyan rampart Aug 28, 2018, 12:19 PM

#

@lyric junco You have asked the same thing earlier and I have answered. Please refer to that.

#

@lyric junco Character ID is not your username.
Character ID is a unique number. Click on your profile and you'll get it below your name.

icy apex Aug 28, 2018, 12:20 PM

#

There are loads of videos like that

lyric junco Aug 28, 2018, 12:20 PM

#

@cyan rampart ohhh thanks man

cyan rampart Aug 28, 2018, 12:20 PM

#

@icy apex Discord Moderators are unable to take the video down. However, you can report the video on YouTube and also delete the link you have sent above.

#

@lyric junco You are welcome. Let me know if you are unable to find it.

icy apex Aug 28, 2018, 12:21 PM

#

They gotta take it down! @cyan rampart you know what ? Im fuxking encountering hackers in every fuxking match I'm playing!!

night cloak Aug 28, 2018, 12:22 PM

#

@icy apex have you tried slapping them ?

oblique bear Aug 28, 2018, 12:22 PM

#

Can anyone help with the v3 in app billing error

#

Pls help me i wanna buy royale pass

icy apex Aug 28, 2018, 12:22 PM

#

I'd rather slap tencent guys for not taking actions against hackers @night cloak

ornate marten Aug 28, 2018, 12:22 PM

#

@icy apex What video are you talking about?

icy apex Aug 28, 2018, 12:23 PM

#

See above @ornate marten

#

They are all over the YouTube

night cloak Aug 28, 2018, 12:23 PM

#

@icy apex I understand

icy apex Aug 28, 2018, 12:23 PM

#

📎 IMG_20180826_192722.jpg

#

Look at that

#

3h 40 m of total gameplay

#

And ace

ornate marten Aug 28, 2018, 12:24 PM

#

Man, that's so weird

cyan rampart Aug 28, 2018, 12:24 PM

#

@night cloak Avoid trolling.
@icy apex Discord Moderators only have powers over this discord server and not in-game.
You can still send this in and E-Mail to PUBGMOBILE_CS@tencentgames.com and they will take it down.

icy apex Aug 28, 2018, 12:24 PM

#

Level 29

night cloak Aug 28, 2018, 12:24 PM

#

@cyan rampart why are you pinging me

#

Don't be pinging me

icy apex Aug 28, 2018, 12:24 PM

#

@cyan rampart i tagged the community team member now will you please shut up? I reported a hacker at that email months ago.. still no reply or action

oblique bear Aug 28, 2018, 12:25 PM

#

Halo

night cloak Aug 28, 2018, 12:25 PM

#

@oblique bear hello

ornate marten Aug 28, 2018, 12:25 PM

#

My survival time is more than that, yet I reached platinum 3 only

icy apex Aug 28, 2018, 12:26 PM

#

📎 IMG_20180826_192722.jpg

#

Dont you see this??

#

Look!

cyan rampart Aug 28, 2018, 12:26 PM

#

Also, continue the rest of your PUBGM related discussion in #pubg-mobile

icy apex Aug 28, 2018, 12:26 PM

#

Its clearly hacking

night cloak Aug 28, 2018, 12:26 PM

#

@icy apex please refrain from posting the same picture over and over again

icy apex Aug 28, 2018, 12:27 PM

#

Please refrain from telling me what to and what not to do

storm flumeBOT Aug 28, 2018, 12:27 PM

#

You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com

icy apex Aug 28, 2018, 12:27 PM

#

@vital sluice dude are you serious?

night cloak Aug 28, 2018, 12:27 PM

#

Ok Logan will tell u then

#

Or error

vital sluice Aug 28, 2018, 12:29 PM

#

@icy apex well being pubgm server discord staff ,we provide the support we can.
And regarding reporting hackers,u can contact through the mail, there's nothing much else we can do
Try understanding.

icy apex Aug 28, 2018, 12:29 PM

#

@vital sluice dude , clear one thing out please i beg you

wispy palm Aug 28, 2018, 12:30 PM

#

Hi

#

How Much Is The Chance To Get The Golden Akm Skin From Pubg Crate?

frigid hedge Aug 28, 2018, 12:30 PM

#

Who do i talk to about problems on pubg mobile?

icy apex Aug 28, 2018, 12:30 PM

#

Do I need to report this ? Dont they check the top list? One match goes for around 33 minutes.. how could this guy reach ace in 3 hours? @vital sluice

📎 IMG_20180826_192722.jpg

night cloak Aug 28, 2018, 12:30 PM

#

@wispy palm it's rare since it's a skin and golden

cyan rampart Aug 28, 2018, 12:31 PM

#

@wispy palm It is very random.

night cloak Aug 28, 2018, 12:31 PM

#

@frigid hedge what seems to be the problem ?

wispy palm Aug 28, 2018, 12:31 PM

#

@cyan rampart Does It Worth To Try? Should I Buy Crates?

frigid hedge Aug 28, 2018, 12:31 PM

#

I can send you a video

night cloak Aug 28, 2018, 12:31 PM

#

Please send it to @vital sluice

frigid hedge Aug 28, 2018, 12:32 PM

#

Alright

cyan rampart Aug 28, 2018, 12:32 PM

#

@wispy palm Up to you. I tried my luck once and got a M4 skin and a M249 skin, those 2 were among 5 Superior Crates, of which the rest were clothing.
Completely depends on luck.

vital sluice Aug 28, 2018, 12:32 PM

#

@icy apex
I understand what you say and I agree with you ,
But as we are trying to explain you since a long time that reporting them to the customer service is the only option available to anyone and everyone in this server .

night cloak Aug 28, 2018, 12:32 PM

#

👍

wispy palm Aug 28, 2018, 12:32 PM

#

@cyan rampart Maybe I Would Buy Later

night cloak Aug 28, 2018, 12:33 PM

#

@hollow canyon no official date

icy apex Aug 28, 2018, 12:33 PM

#

Wait ill go to customer care @vital sluice ty

storm flumeBOT Aug 28, 2018, 12:33 PM

#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

vital sluice Aug 28, 2018, 12:33 PM

#

@icy apex you're welcome, ty for understanding.

stuck ferry Aug 28, 2018, 12:34 PM

#

If you set your quality to the lowest will it impact your gameplay negatively in anyway???

cyan rampart Aug 28, 2018, 12:36 PM

#

@stuck ferry Technically, no.
Infact, lesser shadows make gameplay even easier.
It is your personal preference, though.

night cloak Aug 28, 2018, 12:37 PM

#

@stuck ferry no not unless you use a gfx tool

heady trellis Aug 28, 2018, 12:39 PM

#

@night cloak it will ban you

frigid hedge Aug 28, 2018, 12:39 PM

#

Alright now what

storm flumeBOT Aug 28, 2018, 12:39 PM

#

To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings

or

You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.

Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile

r/PUBGMobile

vital sluice Aug 28, 2018, 12:39 PM

#

@frigid hedge ^^^

night cloak Aug 28, 2018, 12:39 PM

#

Exactly that's a negative impact

frigid hedge Aug 28, 2018, 12:39 PM

#

Ok thanks Logan

ornate marten Aug 28, 2018, 12:47 PM

#

@wispy palm Please post your questions on the general chats. This channel is meant for reporting bugs, issues and glitches.

wispy palm Aug 28, 2018, 12:47 PM

#

@ornate marten Sorry

stuck widget Aug 28, 2018, 12:49 PM

#

when will sanhok come to normal update

limpid osprey Aug 28, 2018, 12:51 PM

#

Sorry for stating this over and over, but can a new room be created for discussion of issues? Pubgm chat and general chat are pretty useless in terms of information exhange. This room/channel is the only place to get answers.

flint garnet Aug 28, 2018, 12:52 PM

#

@stuck widget we don’t have any information on that at the moment. Keep an eye on #news

frigid hedge Aug 28, 2018, 12:53 PM

#

I sent an email to them

upbeat bone Aug 28, 2018, 12:53 PM

#

How does the title #50 solo wins comes next to your name>?

limpid osprey Aug 28, 2018, 12:54 PM

#

I don't think there is such a title @upbeat bone

frigid hedge Aug 28, 2018, 12:56 PM

#

Yea there is

#

I’ve seen some people have it

#

Like someone had next to their username “47 squad wins”

flint garnet Aug 28, 2018, 12:57 PM

#

@upbeat bone you will be able to choose the titles on your profile page.

wild hound Aug 28, 2018, 12:58 PM

#

Hello! I am new here. I want to create custom games for mobile as I think more of my community would be able to join compared to when I make on pc. However, I need to be authorized. Is it difficult to get authorization?

flint garnet Aug 28, 2018, 12:59 PM

#

@wild hound you need room cards to create custom rooms. They can be obtained through elite Royale Pass and Clan Shop.

wild hound Aug 28, 2018, 1:00 PM

#

Thank you for the quick answer! Once I gain the cards, I will be able to let others join, even without battle pass?

flint garnet Aug 28, 2018, 1:02 PM

#

@wild hound yes, but note that the cards are temporary. Clan shop has 1 room creation card (Costs 300 clan points) Elite RP has 2 room cards (one grants unlimited room creations for 1 day and another one for 3 days).

open brook Aug 28, 2018, 1:16 PM

#

I even experience low frame rate with s8+

sullen fog Aug 28, 2018, 1:17 PM

#

My Account got banned without any reason

#

I just bought Elite upgrade Royal pass 3 days before

#

i wasn't using any script or gfx tool etc

#

Can anyone help me to un-ban It

lucid kernel Aug 28, 2018, 1:19 PM

#

@sullen fog We cannot do anything about it sadly, we are not part of Tencent's staff

sullen fog Aug 28, 2018, 1:21 PM

#

@lucid kernel Is there anyway to un ban it

lucid kernel Aug 28, 2018, 1:22 PM

#

No way sorry. Not unless you email Tencent and not get an automated message @sullen fog

versed mural Aug 28, 2018, 1:22 PM

#

Why they are banning us instead of banning hackers

lucid kernel Aug 28, 2018, 1:22 PM

#

@sullen fog If you want to attempt here is their email
PUBGMOBILE_CS@tencentgames.com

next shoal Aug 28, 2018, 1:22 PM

#

@sullen fog once banned, there is no way to unban an account. You probably used a third party to buy the uc or something, and that’s against their terms and conditions.

sullen fog Aug 28, 2018, 1:23 PM

#

@lucid kernelThank you hope i will work firstaidkit

#

@next shoal No i haven't used any of it

versed mural Aug 28, 2018, 1:23 PM

#

But how could they come to know that I buyed from third party

flint garnet Aug 28, 2018, 1:23 PM

#

Read the pinned messages for more information.

lucid kernel Aug 28, 2018, 1:23 PM

#

@sullen fog 👍

versed mural Aug 28, 2018, 1:24 PM

#

I have relatives in Russia I can buy from there as it is cheaper from here

#

Why it's against rule

toxic hearth Aug 28, 2018, 1:25 PM

#

Emulator and mobile rankings are combine ?

next shoal Aug 28, 2018, 1:25 PM

#

@toxic hearth they shouldn’t.

#

@versed mural it’s against their terms and conditions. If you want to know exactly why they don’t allow it, please send an email to the email Ed gave above for dixit.

versed mural Aug 28, 2018, 1:27 PM

#

Why I cannot buy from there it's lot more cheaper than here

#

At least they should give one warning

#

I don't understand why they are doing all this stuff

#

I just buyed 8100uc

#

And they got me banned for 1month

next shoal Aug 28, 2018, 1:28 PM

#

They did give you a warning. You agreed to their terms and conditions. As I have said before, if you wish to know more, please use the email provided above.

versed mural Aug 28, 2018, 1:29 PM

#

Do hell with the terms and conditions I am just pisses off

#

I can't wait for their response

#

They take 3 days to response

#

I didn't thought they will bann me

night cloak Aug 28, 2018, 1:31 PM

#

@versed muraldont bother waiting for their response. Lol.
They gonna told you that u have to wait for the ban period is over.
Just wasting ur time sending email to them

versed mural Aug 28, 2018, 1:32 PM

#

Literally i am pissed offf

night cloak Aug 28, 2018, 1:32 PM

#

@versed muralwhat did u do?
Third party uc purchase?

next shoal Aug 28, 2018, 1:32 PM

#

Please take it to #pubg-mobile

versed mural Aug 28, 2018, 1:32 PM

#

No I purchased it from russia

#

From my nephew's account

night cloak Aug 28, 2018, 1:33 PM

#

@versed mural u buy the uc in the game or u buy it with someone else?

versed mural Aug 28, 2018, 1:33 PM

#

I buyed from Google bro

#

Nowhere else

lean crescent Aug 28, 2018, 1:34 PM

#

@flint garnet Hey buddy will I lose clan points If I change clan

next shoal Aug 28, 2018, 1:34 PM

#

@lean crescent nope. You won’t.

night cloak Aug 28, 2018, 1:34 PM

#

Nothing we can do bro.
I got banned also.
All they reply is that i have to wait for the ban period is over. Nothing u can do

lean crescent Aug 28, 2018, 1:34 PM

#

@next shoal Really so can I switch clans

next shoal Aug 28, 2018, 1:35 PM

#

@lean crescent and keep all the points you have. Correct.

flint garnet Aug 28, 2018, 1:35 PM

#

Yeee

lean crescent Aug 28, 2018, 1:36 PM

#

@flint garnet That same question will I lose clan points If I change clan

next shoal Aug 28, 2018, 1:36 PM

#

I just answered it....

frigid hedge Aug 28, 2018, 1:36 PM

#

Lol

lean crescent Aug 28, 2018, 1:36 PM

#

Please don't say Yes or I will die

placid musk Aug 28, 2018, 1:36 PM

#

Yes

#

Jk

flint garnet Aug 28, 2018, 1:36 PM

#

@lean crescent no you won’t ;D

lean crescent Aug 28, 2018, 1:36 PM

#

chickendinner

#

Thank God I saved them since the last season😂

frigid hedge Aug 28, 2018, 1:37 PM

#

I only use them for custom matches

royal swan Aug 28, 2018, 1:51 PM

#

📎 Screenshot_20180828-190618.jpeg

#

I can't login. Pls help

next shoal Aug 28, 2018, 1:54 PM

#

@royal swan are you on a school WiFi or such?

royal swan Aug 28, 2018, 1:54 PM

#

No.

fleet merlin Aug 28, 2018, 1:54 PM

#

Is this the place where i ask the questions and someone will asnwer them?

royal swan Aug 28, 2018, 1:54 PM

#

I am at home. And I just check my WiFi. It's perfectly fine

next shoal Aug 28, 2018, 1:55 PM

#

@royal swan try restarting your device, and switching to cellular if you can.

royal swan Aug 28, 2018, 1:55 PM

#

Ok I will try this now

next shoal Aug 28, 2018, 1:55 PM

#

@fleet merlin yes you may.

fleet merlin Aug 28, 2018, 1:57 PM

#

So if i get banned from using GFX Tools, will there be anyway to get my acc unbanned?

placid musk Aug 28, 2018, 1:57 PM

#

You can’t really undo a ban, so all you could do is wait it out

next shoal Aug 28, 2018, 1:58 PM

#

^^^^

fleet merlin Aug 28, 2018, 1:59 PM

#

like 10 years?

opal patio Aug 28, 2018, 1:59 PM

#

My pubg beta gets stuck on the pubg screen after checking for updates any idea?

next shoal Aug 28, 2018, 1:59 PM

#

@opal patio it’s probably the internet. Try and better network if you can.

opal patio Aug 28, 2018, 2:00 PM

#

Ok yeah I’m on LTE I’ll try when I get home thanks

storm flumeBOT Aug 28, 2018, 2:01 PM

#

dynoSuccess Nickname changed.

next shoal Aug 28, 2018, 2:01 PM

#

@open brook in the future, please ask in #discord

ornate marten Aug 28, 2018, 2:01 PM

#

@fleet merlin You can file against the ban. However, this is your fault as the rules already said that you can't use 3rd party app. Yeah, you have to wait out.

next shoal Aug 28, 2018, 2:01 PM

#

It will take a bit for the name to process.

ornate marten Aug 28, 2018, 2:02 PM

#

Or try logging in with a different account, your progress will be reset

open brook Aug 28, 2018, 2:02 PM

#

Ok

fleet merlin Aug 28, 2018, 2:04 PM

#

mine?

frigid hedge Aug 28, 2018, 2:08 PM

#

Yea

fleet merlin Aug 28, 2018, 2:10 PM

#

So i have to create another acc?

tawdry bluff Aug 28, 2018, 2:21 PM

#

can anybody help me with key mapping issue in pubm beta 0.8 on tgb

serene niche Aug 28, 2018, 2:21 PM

#

Will it arrive in the final version? because I did not see it in beta.

📎 Screenshot_2018-08-25-16-29-58-144_com.google.android.youtube.png

next shoal Aug 28, 2018, 2:26 PM

#

@serene niche we don’t know. Some features from the Chinese version may not follow to the global version in the exact same version.

#

@tawdry bluff #481209096192786442

idle bolt Aug 28, 2018, 2:52 PM

#

When is week 2 of RP coming out?

flint garnet Aug 28, 2018, 2:52 PM

#

@idle bolt Wednesday (UTC)

idle bolt Aug 28, 2018, 2:52 PM

#

Ok ty.

outer turret Aug 28, 2018, 2:57 PM

#

How is it possible to have this K/D??!

📎 Screenshot_2018-08-27-22-06-47-77.png 📎 Screenshot_2018-08-27-22-07-20-80.png 📎 Screenshot_2018-08-27-22-08-36-00.png 📎 Screenshot_2018-08-27-22-08-48-44.png

#

Aren't they hacking?

storm flumeBOT Aug 28, 2018, 3:04 PM

#

To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.

Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.

You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile

r/PUBGMobile

exotic bluff Aug 28, 2018, 3:09 PM

#

Hello

#

I need help

#

So, while playing with my friend Acé » Reaper, he was nading a house in which the nade fell back because it hit the edge of the window and I took damage from it

#

I got this message yesterday "Friendly fire"

#

That the player will be checked for his actions and his merit would be reduced because I teamed with Acé » Reaper and received friendly fire

#

Today our 2nd clan member Acé » Minnie got knocked because she was in the house where the enemies were and Acé » Reaper threw a nade there

#

Acé » Reaper got suspended for no apparent reason

#

for 31 days

#

Is there any chance to get him unsuspended ?

#

Umm

#

Hello?

neat turret Aug 28, 2018, 3:14 PM

#

You can try. Email Customer support.

exotic bluff Aug 28, 2018, 3:14 PM

#

Where can I mail them?

neat turret Aug 28, 2018, 3:15 PM

#

PUBGMOBILE_CS@tencentgames.com

exotic bluff Aug 28, 2018, 3:15 PM

#

Ok

open oracle Aug 28, 2018, 3:16 PM

#

@exotic bluff there's no chance that your id will be unbanned before the ban period so better wait.

haughty cypress Aug 28, 2018, 3:17 PM

#

woah

#

team killing is a month of suspension

#

thats pretty overkill

open oracle Aug 28, 2018, 3:18 PM

#

@haughty cypress really??🤔🤔

haughty cypress Aug 28, 2018, 3:19 PM

#

id leave it at a 3 day ban

open oracle Aug 28, 2018, 3:20 PM

#

But team killing will get your merit decrease isn't it??

#

then why they will ban for team killing when they are decreasing merit...

haughty cypress Aug 28, 2018, 3:23 PM

#

i guess constant team killing is ban-able

open oracle Aug 28, 2018, 3:23 PM

#

@haughty cypress is there anyone who get banned for that??

haughty cypress Aug 28, 2018, 3:24 PM

#

idk

lyric junco Aug 28, 2018, 3:27 PM

#

📎 Screenshot_20180828-205639.png

#

This guy is trying to sell hacks

cyan rampart Aug 28, 2018, 3:30 PM

#

@lyric junco Nothing can be done by Tencent because Instagram's report feature is very basic. However, report the account yourself.

lyric junco Aug 28, 2018, 3:31 PM

#

On Instagram?

cyan rampart Aug 28, 2018, 3:32 PM

#

Yes.

lavish karma Aug 28, 2018, 3:37 PM

#

Hello, any online moderador who can help me?

ornate marten Aug 28, 2018, 3:39 PM

#

@open oracle It will deduct your merit points. No need to report it, you will already receive a message from the game itself.

cyan rampart Aug 28, 2018, 3:39 PM

#

@lavish karma I think @woven atlas is online.

woven atlas Aug 28, 2018, 3:39 PM

#

Yes?

#

Ok

#

Nvm

crisp field Aug 28, 2018, 3:40 PM

#

Hello, I use Samsungs Game Launcher to launch the app it has an a game performance setting to focus on Power Saving Vs Performance. I hear people were getting banned for using an optimizer, is this considered an optimizer?

glacial shale Aug 28, 2018, 3:41 PM

#

So i have family sharing and an alternate payment method setup on my device. It keeps showing this. What to do?

📎 image0.png

night cloak Aug 28, 2018, 3:45 PM

#

How are you supposed to get rid of lag?

barren warren Aug 28, 2018, 3:48 PM

#

What about ping?

#

📎 Screenshot_2018-08-28-21-13-38-180_com.tencent.ig.png

night cloak Aug 28, 2018, 3:49 PM

#

I need some help

cyan rampart Aug 28, 2018, 3:49 PM

#

@crisp field Samsung's game optimiser is permitted.

night cloak Aug 28, 2018, 3:49 PM

#

I was banned for no reason.

cyan rampart Aug 28, 2018, 3:50 PM

#

@night cloak Better internet speed, less ping and a better device.

night cloak Aug 28, 2018, 3:50 PM

#

And their so called Support doesn’t respond.

#

@cyan rampart it's not my ping, and my other phone lagged like that too

#

Lag when shooting

#

It never happened before

cyan rampart Aug 28, 2018, 3:51 PM

#

@barren warren Is this temporary?
@night cloak Please see the third pinned message of this channel.

night cloak Aug 28, 2018, 3:51 PM

#

Chinese pubg doesn't lag

cyan rampart Aug 28, 2018, 3:51 PM

#

@night cloak If you believe this is a bug, feel free to report it in an E-Mail to PUBGMOBILE_CS@tencentgames.com

night cloak Aug 28, 2018, 3:51 PM

#

I reported it to them

#

Here is their reply

ornate marten Aug 28, 2018, 3:52 PM

#

📎 Screenshot_2018-08-28-21-20-40-353_com.tencent.ig.png

night cloak Aug 28, 2018, 3:52 PM

#

Hi DamJamGaming,

Sorry about the disconnection/lag from PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Due to the stress caused by the increasing number of players on our server, switching to a more stable network should be able to help with this. Please try to switch from either 3G/4G to WiFi and vice versa to see if that helps. Please also make sure other apps are not running in the back end while playing PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE.

Additionally, we are continuing to optimize PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE servers to bring the best experience to all the players!

Best regards,

Scott K.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

cyan rampart Aug 28, 2018, 3:52 PM

#

@ornate marten Close the game and restart it. An option saying "Enter Match Agaib?" Should pop up. Click OK.

night cloak Aug 28, 2018, 3:52 PM

#

This is their reply

#

Maybe I should get a new device then

cyan rampart Aug 28, 2018, 3:53 PM

#

@night cloak Did you follow the steps they have mentioned?

night cloak Aug 28, 2018, 3:53 PM

#

Switching to a stable network what does that mean?

#

Better internet?

#

My internet is good

ornate marten Aug 28, 2018, 3:53 PM

#

I encountered the same issue as @limpid osprey

static cloak Aug 28, 2018, 3:53 PM

#

Official release date for 0.8.0 pubg mobile plesee tell me

night cloak Aug 28, 2018, 3:53 PM

#

And what is vice versa?

ornate marten Aug 28, 2018, 3:54 PM

#

My career result is not getting loaded.

#

📎 Screenshot_2018-08-28-21-20-40-353_com.tencent.ig.png

night cloak Aug 28, 2018, 3:54 PM

#

And I always check if there is any apps running in the background before playing

static cloak Aug 28, 2018, 3:54 PM

#

Tell me guys about the global release date for pubg mobile 0.8.0

#

Official

quasi blaze Aug 28, 2018, 3:55 PM

#

I played with my friends and kill 15 to complete the double trouble in 'Agents Assemble' but it still showing 0/15.

cyan rampart Aug 28, 2018, 3:55 PM

#

@night cloak Better internet speed and less ping is what they mean.

latent widget Aug 28, 2018, 3:55 PM

#

Can somebody help me with this

📎 image0.png

cyan rampart Aug 28, 2018, 3:55 PM

#

@static cloak There is no set date for that. Please keep an eye on #news

crisp field Aug 28, 2018, 3:55 PM

#

@cyan rampart thank you.

cyan rampart Aug 28, 2018, 3:56 PM

#

@latent widget What is wrong?

latent widget Aug 28, 2018, 3:56 PM

#

Look

cyan rampart Aug 28, 2018, 3:56 PM

#

Ah I see. It recognises you as a vehicle passenger, right?

latent widget Aug 28, 2018, 3:56 PM

#

Yh

cyan rampart Aug 28, 2018, 3:57 PM

#

Get yourself revived. Then enter and exit a vehicle and see if it helps.

latent widget Aug 28, 2018, 3:57 PM

#

I got off of my bike 🏍 and I got stuck like that so I died

cyan rampart Aug 28, 2018, 3:57 PM

#

If not, repair the game (this will take time so don't do it mid-game).

quasi blaze Aug 28, 2018, 3:57 PM

#

Help! I played with my friends and kill 15 to complete the double trouble mission in 'Agents Assemble' but it still showing 0/15.

cyan rampart Aug 28, 2018, 3:58 PM

#

@quasi blaze You are supposed to invite a Facebook friend who does not play PUBGM and play a match with him and complete the missions.

#

A new friend daily.

quasi blaze Aug 28, 2018, 3:58 PM

#

Ohh 😅

#

Need only one friend or 3 to play squad?

cyan rampart Aug 28, 2018, 4:04 PM

#

1 should be fine, enable automatching.

#

I am not quite sure. Give it a try.

night cloak Aug 28, 2018, 4:05 PM

#

how can i play without 95 bots?

#

@night cloak play pc😂

#

i dont have 2k for a pc to run it

#

😂

#

@night cloak lol same here but the fun fact is that I don't have any pc😂

#

i dont care

#

Me too😂

#

@night cloak fk off

cyan rampart Aug 28, 2018, 4:23 PM

#

@night cloak @night cloak Please hold PUBGM discussions in #pubg-mobile and not here.
@night cloak Behave in a civilised manner.

night cloak Aug 28, 2018, 4:23 PM

#

ok

brazen lotus Aug 28, 2018, 4:40 PM

#

Has there been any official talk on fixing the AFK player clusters issue in war mode?

light abyss Aug 28, 2018, 4:42 PM

#

Well it's not a bug or anything

#

People who dc just drop from the plane last just like in classic

wild ember Aug 28, 2018, 4:42 PM

#

hiya, someone knows hot to get a partner?

brazen lotus Aug 28, 2018, 4:42 PM

#

I know. But its still a shame. Makes me play it less

light abyss Aug 28, 2018, 4:43 PM

#

@wild ember wdym by partner?

brazen lotus Aug 28, 2018, 4:43 PM

#

War mode is good fun otherwise

light abyss Aug 28, 2018, 4:43 PM

#

@brazen lotus why is it bad to u tho

wild ember Aug 28, 2018, 4:44 PM

#

pubg mobile partner for streamers

brazen lotus Aug 28, 2018, 4:44 PM

#

Because i want to play war mode not afk hunting

#

I can see its not easy

#

Afk players are afk players

light abyss Aug 28, 2018, 4:44 PM

#

@wild ember im sorry i dont understand what you are referring to can u elaborate

brazen lotus Aug 28, 2018, 4:44 PM

#

Maybe stop auto respawn

light abyss Aug 28, 2018, 4:46 PM

#

Well what if they reconnect

#

U could just ignore the afk players and land in other places and still win

hollow turret Aug 28, 2018, 4:49 PM

#

Does it really works when we report hackers

light abyss Aug 28, 2018, 4:49 PM

#

It takes time

#

And verification

#

To speed up the process u could provide some solid evidence

#

Video or screenshot

hollow turret Aug 28, 2018, 4:50 PM

#

Ooo

brazen lotus Aug 28, 2018, 4:50 PM

#

@light abyss if they reconnect they can press jump

#

Just an idea

light abyss Aug 28, 2018, 4:50 PM

#

Well u can contact customer support in game and tell them they might apply the idea

hollow turret Aug 28, 2018, 4:51 PM

#

His scope got no recoil at all and it seems like he can see whoever the enemy is

#

It's my friends friend

brazen lotus Aug 28, 2018, 4:51 PM

#

Ok. I might.

hollow turret Aug 28, 2018, 4:51 PM

#

No fun playing with him

brazen lotus Aug 28, 2018, 4:51 PM

#

🤙🏼

hollow turret Aug 28, 2018, 4:51 PM

#

Wherever oops

light abyss Aug 28, 2018, 4:52 PM

#

@hollow turret here's an idea make him confess or show u how he hacks and then give the evidence to a mod

#

He'll be banned

craggy rose Aug 28, 2018, 4:52 PM

#

Uninstalled.... still cant collect

📎 image0.png

hollow turret Aug 28, 2018, 4:52 PM

#

Ooo okok

#

Mod in discord ? O.o

light abyss Aug 28, 2018, 4:54 PM

#

Yep in discord

hollow turret Aug 28, 2018, 4:54 PM

#

👌

light abyss Aug 28, 2018, 4:54 PM

#

@craggy rose try customer support

#

Have u tried the repair button?

craggy rose Aug 28, 2018, 4:56 PM

#

Did

#

How do i repair?

scenic lintel Aug 28, 2018, 5:03 PM

#

Help! Whenever i play in Duo or squad after everyone join the lobby using voice chat and then after entering the match i can't listen my friends voice then we have to return to Lobby to enter the match again. I tried the repair option it won't work.

covert whale Aug 28, 2018, 5:04 PM

#

📎 IMG_20180828_220355.jpg

#

@craggy rose click to repair

scenic lintel Aug 28, 2018, 5:07 PM

#

i tried that too not working

#

@covert whale

craggy rose Aug 28, 2018, 5:07 PM

#

I’ll try

radiant wagon Aug 28, 2018, 5:08 PM

#

Can tencent patch all the hacks in Android?

somber bridge Aug 28, 2018, 5:11 PM

#

Can I switch my game data (profile) from Android to iOS without Facebook because I have already linked my account to Facebook but my Facebook account got deleted so am I screwed?

light abyss Aug 28, 2018, 5:12 PM

#

@somber bridge first link your account to another social media or Google play

#

Then log in with that

#

That should do

somber bridge Aug 28, 2018, 5:12 PM

#

I have my account linked to Google play and Facebook

woeful compass Aug 28, 2018, 5:13 PM

#

Can anyone help me solve my problem?

#

I cannot collect my season ranking rewards

somber bridge Aug 28, 2018, 5:13 PM

#

There is no Google play option on iOS

woeful compass Aug 28, 2018, 5:13 PM

#

It’s bugged

#

:((

light abyss Aug 28, 2018, 5:13 PM

#

@scenic lintel it's a bug I've encountered as well just report and hope for the best

covert whale Aug 28, 2018, 5:13 PM

#

@somber bridge link it with icloud account

light abyss Aug 28, 2018, 5:13 PM

#

@somber bridge Twitter?

#

@woeful compass have u played 5 matches?

woeful compass Aug 28, 2018, 5:14 PM

#

Yes I did

#

43 matches / 5

#

It’s stuck!

#

@woven atlas help please

somber bridge Aug 28, 2018, 5:14 PM

#

Are u stupid

light abyss Aug 28, 2018, 5:15 PM

#

Some others are facing this problem as well contact customer support and tell them the details of the issue

woeful compass Aug 28, 2018, 5:15 PM

#

@somber bridge ??

somber bridge Aug 28, 2018, 5:15 PM

#

I have already linked my account to Google play and Facebook I can't link it anymore

#

@woeful compass not you

woeful compass Aug 28, 2018, 5:15 PM

#

ah ok

somber bridge Aug 28, 2018, 5:16 PM

#

Is there any way to change linked accounts?

light abyss Aug 28, 2018, 5:16 PM

#

@somber bridge well

somber bridge Aug 28, 2018, 5:17 PM

#

No there isn't

light abyss Aug 28, 2018, 5:17 PM

#

I don't know a way to do that

somber bridge Aug 28, 2018, 5:17 PM

#

Why don't they have a transfer option

light abyss Aug 28, 2018, 5:17 PM

#

Ask a mod

somber bridge Aug 28, 2018, 5:17 PM

#

Like every other games does

light abyss Aug 28, 2018, 5:17 PM

#

Tag one

somber bridge Aug 28, 2018, 5:18 PM

#

@open hound @woven atlas need help

vocal minnow Aug 28, 2018, 5:19 PM

#

@somber bridge state ur problem.

somber bridge Aug 28, 2018, 5:19 PM

#

I have already

#

I want to transfer my profile from Android to iOS

vocal minnow Aug 28, 2018, 5:19 PM

#

Don't tag 2 mods

#

Transfer?

somber bridge Aug 28, 2018, 5:20 PM

#

Yup

woven atlas Aug 28, 2018, 5:20 PM

#

@night cloak @somber bridge

vocal minnow Aug 28, 2018, 5:20 PM

#

Don't you have a linked account? @somber bridge

somber bridge Aug 28, 2018, 5:20 PM

#

@vocal minnow my Facebook account got deleted

vocal minnow Aug 28, 2018, 5:20 PM

#

@somber bridge what about twitter?

somber bridge Aug 28, 2018, 5:21 PM

#

@vocal minnow Can't link to Twitter cuz I have already used both options

vocal minnow Aug 28, 2018, 5:21 PM

#

Save ur progress with an fb or twitter account and continue on ios.

somber bridge Aug 28, 2018, 5:21 PM

#

My account is linked to Google play and Facebook

light abyss Aug 28, 2018, 5:21 PM

#

He wants to know how to unlink

somber bridge Aug 28, 2018, 5:21 PM

#

There is no way for me to link it to Twitter

cunning talon Aug 28, 2018, 5:21 PM

#

@vocal minnow please leave it to mods and contributors @light abyss

light abyss Aug 28, 2018, 5:21 PM

#

Check linked accounts in Google play and try unlinking there

somber bridge Aug 28, 2018, 5:22 PM

#

@light abyss then I will never be able sign in 🤔

#

And it doesn't work that way

light abyss Aug 28, 2018, 5:22 PM

#

Why not

#

Unlink

#

Then link your Twitter

somber bridge Aug 28, 2018, 5:23 PM

#

It's not that easy

vocal minnow Aug 28, 2018, 5:23 PM

#

@somber bridge unlinking ain't an option.

#

@cunning talon k mate.

somber bridge Aug 28, 2018, 5:24 PM

#

It will still be linked even if I unlink it via Google play games @light abyss

vocal minnow Aug 28, 2018, 5:24 PM

#

It's actually easy

#

@somber bridge just go to “Settings and Privacy”>>then “Account Settings”>>then “Apps”>>click 'Edit' in “Logged In With Facebook”>> then mark “PUBG” as a option>>Press “Remove.

light abyss Aug 28, 2018, 5:25 PM

#

I think waiting for a mod is the better option here

somber bridge Aug 28, 2018, 5:25 PM

#

@vocal minnow my account got deleted

light abyss Aug 28, 2018, 5:25 PM

#

Fb is deleted dude

vocal minnow Aug 28, 2018, 5:26 PM

#

So Google play is your only option.

somber bridge Aug 28, 2018, 5:27 PM

#

Yeah

vocal minnow Aug 28, 2018, 5:27 PM

#

🤔

night cloak Aug 28, 2018, 5:28 PM

#

Hello

vocal minnow Aug 28, 2018, 5:28 PM

#

Yeah.

somber bridge Aug 28, 2018, 5:29 PM

#

Hey

#

@night cloak got any solution for me?

vocal minnow Aug 28, 2018, 5:31 PM

#

When you reinstall the game, login with ur Google play and then you can link twitter. Is that possible? @somber bridge

somber bridge Aug 28, 2018, 5:31 PM

#

Sadly not

#

Because Facebook is still linked and apparently there is no way to unlink it

vocal minnow Aug 28, 2018, 5:34 PM

#

🤔

#

A person had the same issue this is what the same problem, this is what they had to say.

#

@somber bridge

📎 60b9db1-1.jpg

#

But that was 4 months ago.

somber bridge Aug 28, 2018, 5:39 PM

#

Hmmm

#

So I'm screwed

vocal minnow Aug 28, 2018, 5:39 PM

#

Try the customer care service.

sand igloo Aug 28, 2018, 5:48 PM

#

I have a question

#

But its about Chinese version

exotic bluff Aug 28, 2018, 5:53 PM

#

@open oracle If you speak English well, read it properly.

night cloak Aug 28, 2018, 5:54 PM

#

@sand igloo type hope to answer your question

still ledge Aug 28, 2018, 5:57 PM

#

wheeen sanhok updatee

cyan rampart Aug 28, 2018, 5:59 PM

#

@sand igloo I am sorry but support for the chinese version is not provided here.
@still ledge No news on that, yet. BETA is already in place so 0.8.0 should go live soon. Keep an eye on #news

still ledge Aug 28, 2018, 5:59 PM

#

no beta

#

only real pubg mobile

west bridge Aug 28, 2018, 6:07 PM

#

@modern gale where are the week 2 challenges

pulsar peak Aug 28, 2018, 6:09 PM

#

custom room 68279 :ŞİFRE 1234

rocky cloak Aug 28, 2018, 6:10 PM

#

One link for contac tencent please

night cloak Aug 28, 2018, 6:12 PM

#

@rocky cloak PUBGMOBILE_CS@tencentgames.com

rocky cloak Aug 28, 2018, 6:12 PM

#

The email support?

#

Tnks

night cloak Aug 28, 2018, 6:12 PM

#

@pulsar peak Read #matches And dm me info thankyou

pulsar peak Aug 28, 2018, 6:13 PM

#

custom room 68279 :ŞİFRE 1234

#

np @pulsar peak Zionkii

#

Zionski

night cloak Aug 28, 2018, 6:16 PM

#

@pulsar peak Please read #matches carefully

split fern Aug 28, 2018, 6:29 PM

#

When released new update update 0.8

#

?

#

When released new update update ?

worthy estuary Aug 28, 2018, 6:35 PM

#

.

storm flumeBOT Aug 28, 2018, 6:41 PM

#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

lime juniper Aug 28, 2018, 6:41 PM

#

@split fern.

umbral meteor Aug 28, 2018, 6:48 PM

#

guys how can i remove GFX Tool?

lime juniper Aug 28, 2018, 6:50 PM

#

Uninstall any GFX tool applications and reinstall the game to be sure, @umbral meteor.

split fern Aug 28, 2018, 6:53 PM

#

Thanks guys

brazen lotus Aug 28, 2018, 6:57 PM

#

I always though that it was season rating that drove the matchmaker in the game. A friend of mine said it is overall level.
Can someone confirm which is true. Thanks

graceful forge Aug 28, 2018, 6:58 PM

#

@brazen lotus it's the season rating.

brazen lotus Aug 28, 2018, 7:01 PM

#

Thanks @graceful forge

bold wren Aug 28, 2018, 7:05 PM

#

Hello i have a question

lime juniper Aug 28, 2018, 7:06 PM

#

Yes, @Fourat9#8736?

bold wren Aug 28, 2018, 7:07 PM

#

When is Pubgm lite is coming global ??

lime juniper Aug 28, 2018, 7:07 PM

#

We do not know, sorry, @bold wren. Once we have more information, we will let you know in #lite-news.

half yoke Aug 28, 2018, 7:35 PM

#

Getting these from today on Miramar randomly, small white lights and big ones that cover about half the screen, anyone else?

📎 image0.png

night cloak Aug 28, 2018, 7:37 PM

#

@pastel lantern

storm flumeBOT Aug 28, 2018, 7:37 PM

#

To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings

or

You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.

Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile

r/PUBGMobile

coarse berry Aug 28, 2018, 7:38 PM

#

📎 Screenshot_-_PUBG_MOBILE.jpg

gaunt harness Aug 28, 2018, 7:43 PM

#

SO how is it that hackers that shoot through walls, with no recoil and aimbot, shooting from 350m+ through walls and have 0.8% headshot rate meaning they headshotted only 14 times out of 1448 kills ...

#

are still NOT BANNED?

pastel lantern Aug 28, 2018, 7:44 PM

#

Anyonw knows how to fix this?

📎 IMG-20180826-WA0007.jpg

gaunt harness Aug 28, 2018, 7:44 PM

#

4th time this guy Jamal007 and his hacker clan ruins my squads KD cuz they use all hacks and still aren't banned, it's pathetic ..

#

even when you send recordings of the actual proof to tencent, they do nothing bout it ..

#

same for the BRO clan

#

and SS

#

seriously tencent do something ... playing the game in conqueror rank is just not fun anymore ..

#

my KD is only 15 in squads cuz of these hacker kiddies

neat turret Aug 28, 2018, 7:47 PM

#

@pastel lantern get closer.

gaunt harness Aug 28, 2018, 7:47 PM

#

I don't care about people just using no recoil, they still suck and I can still f em up, but cheaters like 007 who just use everything you can use, aimbot, shooting trhough walls no recoil, there is no fun nor counterplay to that

pastel lantern Aug 28, 2018, 7:50 PM

#

@neat turret what?🙄

neat turret Aug 28, 2018, 7:50 PM

#

Get closer.
Your phone isn’t rendering part of the terrain because it’s outside the draw distance.

cosmic quail Aug 28, 2018, 7:51 PM

#

@pastel lantern but you can still shoot at 'em, it shouldn't affect much.

pastel lantern Aug 28, 2018, 7:51 PM

#

I have a video too. Couldn't shoot at em. Dunno how to upload here. @cosmic quail @neat turret

cosmic quail Aug 28, 2018, 7:52 PM

#

@gaunt harness please know that tencent takes a while to respond to reports and stuff 😃 you should be notified when your reports are dealt with

neat turret Aug 28, 2018, 7:52 PM

#

The terrain was blocking the shots, even though you couldn’t see it.

pastel lantern Aug 28, 2018, 7:52 PM

#

@neat turret how to rectify this? I have a samsung flagship. My friend also faced the same issue

neat turret Aug 28, 2018, 7:53 PM

#

You can’t do anything but get closer for the time being. A bug you have to live with.

pastel lantern Aug 28, 2018, 7:53 PM

#

Okay😕

sly totem Aug 28, 2018, 8:16 PM

#

would you guys be able to help me out with the emulator_

#

?

night cloak Aug 28, 2018, 9:09 PM

#

The app isn’t opening for me or anyone in trying to play with

#

📎 Screenshot_2018-08-28-22-18-58.png

#

It's pretty self explanatory what the problem is but anyone know a solution?

crystal lance Aug 28, 2018, 9:22 PM

#

Bhai I want to raise a serious issue..there is gtx preet channel in YouTube he used some trick to max out season 3 Rp to 100 free.and somehow he got banned but again his friend is using that hacks to gift him free stuff of 1200 and 1500 ucs. They are all cheaters and fake .please take strict action.his friend I'd who gift him is wtf00 something which obviously is fake. So plz I request anyone who has power to take very strict action against gtx and his friends.

night cloak Aug 28, 2018, 9:26 PM

#

@crystal lance we can't ban from here please contact the cs In game or thru the email

blazing vector Aug 28, 2018, 10:05 PM

#

Is that true 4 Semptember - 0.8.0???

next shoal Aug 28, 2018, 10:05 PM

#

@crystal lance send any evidence to tencent at PUBGMOBILE_CS@tencentgames.com And report them to YouTube as well.

#

@blazing vector We don’t know. Nothing official has been said.

blazing vector Aug 28, 2018, 10:06 PM

#

Everybody is saying

next shoal Aug 28, 2018, 10:07 PM

#

Well if there was anything official about it, it’d be in #community-news and it’s not. They may be saying it, but don’t get your hopes up.

blazing vector Aug 28, 2018, 10:07 PM

#

ok thx

sour ermine Aug 28, 2018, 10:26 PM

#

Tell tencent to add to where when we get duplicate gun skins that we can gift them

#

Cause they won't give us good rewards for crap we do

night cloak Aug 28, 2018, 10:38 PM

#

📎 Screenshot_20180829-030755.jpg

#

random match i see it my team using cheat

#

wtf why have game many cheater

#

📎 Screenshot_20180829-031012.jpg

gritty girder Aug 28, 2018, 10:50 PM

#

Is there a way to know if a certain character is supported for the IGN?

strong jolt Aug 28, 2018, 11:03 PM

#

Season Rewards Bug

📎 unknown.png

umbral crystal Aug 28, 2018, 11:09 PM

#

What is being done against all the hackers in NA servers?

#

It's getting crazy.

#

Oh wait, I forgot that tencent made their own hack for this game, sorry.

dusty meteor Aug 29, 2018, 12:11 AM

#

how do I become a content creator so I can post videos?

hasty ivy Aug 29, 2018, 12:11 AM

#

No gun showing up in bag(bug since 0.6)

📎 Screenshot_20180829-05210701.png

dusty meteor Aug 29, 2018, 12:15 AM

#

how do I become a content creator for this community?

night cloak Aug 29, 2018, 12:17 AM

#

@dusty meteor see #discord for that question 🤠

finite lintel Aug 29, 2018, 12:23 AM

#

Yo does anyone know what to do when your weekly royale missions won’t reset

#

Royale pass

spice solar Aug 29, 2018, 12:33 AM

#

it will reset in 1 and a half hour

night cloak Aug 29, 2018, 12:56 AM

#

i've got excellent footage of some cheater i got matched with

#

And dlnt really know what to do with that

abstract moat Aug 29, 2018, 1:16 AM

#

@night cloak send them the footage here
PUBGMOBILE_CS@tencentgames.com

serene niche Aug 29, 2018, 1:22 AM

#

Hack?

📎 Screenshot_2018-08-28-22-14-53-224_com.tencent.ig.png

wide sun Aug 29, 2018, 1:33 AM

#

Can a moderated or developer please help me? I really need help!

vital sluice Aug 29, 2018, 2:05 AM

#

@wide sun how can we help you?

cosmic quail Aug 29, 2018, 2:15 AM

#

@serene niche not really sure. Seems fishy but I can’t pinpoint there

wide sun Aug 29, 2018, 2:21 AM

#

I need some help from the developers to help me disprove a false accusation against me. I just don’t know who to talk to or how to go about it. @vital sluice

haughty cypress Aug 29, 2018, 2:36 AM

#

The sad truth is that when you get banned, you cannot get unbanned @wide sun

#

At least i havent heard of anyone who got unbanned before

wide sun Aug 29, 2018, 2:36 AM

#

I’m not banned from the game.

storm flumeBOT Aug 29, 2018, 2:37 AM

#

You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com

vital sluice Aug 29, 2018, 2:37 AM

#

@wide sun the way u can contact^

wide sun Aug 29, 2018, 2:38 AM

#

I tried to email that address and it won’t accept emails.

echo eagle Aug 29, 2018, 3:26 AM

#

Today I see I knocked some one then in knocked position travel from high speed

junior fern Aug 29, 2018, 3:45 AM

#

So I got an in game message for the 0.8.0 beta is it legit? And if I download it will I lose anything? Thanks for your time.

📎 Screenshot_20180826-204702_PUBG_MOBILE.jpg

ripe wing Aug 29, 2018, 3:51 AM

#

📎 IMG_20180829_092013.jpg

#

📎 Screenshot_2018-08-28-21-28-17-31.png

#

Why this survey about

night cloak Aug 29, 2018, 4:11 AM

#

Matchmaking is still taking forever.

#

I wish they would fix it.

#

We've been waiting 60 minutes.

vivid nimbus Aug 29, 2018, 4:13 AM

#

This has happened to my squad two times and cause to deduct 27 ponts in Diamon II tier. Server did not allow to enter match. What is the reason. It ia hard to earn points. 😓

📎 Screenshot_2018-08-27-19-12-02.png 📎 Screenshot_2018-08-29-08-44-40.png 📎 Screenshot_2018-08-27-19-11-04.png

grave mirage Aug 29, 2018, 4:23 AM

#

I have video evidence against a hacker (IGN: princeonthedgs), where do I submit it so that he may be banned?

warped solar Aug 29, 2018, 4:24 AM

#

@grave mirage e-mail to PUBGMOBILE_CS@tencentgames.com

grave mirage Aug 29, 2018, 4:27 AM

#

Thanks buddy

storm flumeBOT Aug 29, 2018, 4:30 AM

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile)

half remnant Aug 29, 2018, 4:40 AM

#

hello i have a complain to make

#

my mates are trying to push conqueror In duo ASIA but they are matching with emulator players but they both play on Mobile phones

#

i would like to know what is the issue here ? not enough players playing on mobile phones so you match them with emulator players ?

#

theres a channel named Dynamo gaming even they were playing on emulator and they faced against my mates who were playing on mobile phones

#

how is this possible unless server match them :/ can anyone help me why you guys doing this ? why dont you guys just drop some bots in the game if there are not enough players playing duo

#

but matching them with emulator players is completely unfair

grave mirage Aug 29, 2018, 4:48 AM

#

Looks like the channel in question has somehow found a way to bypass the emulator check

wispy matrix Aug 29, 2018, 4:52 AM

#

what is a chat room in game?

half remnant Aug 29, 2018, 4:54 AM

#

@grave mirage it is only happening in duos why :/

#

we are pushing squads and i dont see any emulator players

#

@muted falcon this guy is from my crew and he was matched with dynamo gaming players who was streaming that time and they were playing on emulator

#

i hope someone from devs notice these messages here

muted falcon Aug 29, 2018, 5:04 AM

#

Yup and not only those players other emulator players are also getting matched

half remnant Aug 29, 2018, 5:04 AM

#

@jolly charm

warped solar Aug 29, 2018, 5:15 AM

#

@half remnant don't tag community team

half remnant Aug 29, 2018, 5:15 AM

#

well then i need some answers :/ what should i do huh?

warped solar Aug 29, 2018, 5:16 AM

#

@half remnant tag contributers

#

For that stuff

half remnant Aug 29, 2018, 5:16 AM

#

wait for my messages to disappear?

#

this is a serious issue for me and my crew

warped solar Aug 29, 2018, 5:17 AM

#

Wait here contributers will come here

ripe current Aug 29, 2018, 5:23 AM

#

Is there any way to contact PUBGM mods about merit.

#

I keep losing merit for idiotic reasons and some which I did nothing in

#

📎 image0.png

#

I killed no one in a match. If I did, it wasn’t even on purpose.

merry sandal Aug 29, 2018, 5:25 AM

#

The Merit System is automatic. You will lose Merit points whenever you kill teammates.

half remnant Aug 29, 2018, 5:26 AM

#

@neon patio can you give me some answers for my issue menioned above

ripe current Aug 29, 2018, 5:27 AM

#

The merit system should be fixed since I didn’t friendly fire anyone.

haughty raft Aug 29, 2018, 5:27 AM

#

He's using wall and aim bot hack, he's shooting long range shots with 1x

📎 Screenshot_2018-08-27-20-28-34-999_com.tencent.ig.png

storm flumeBOT Aug 29, 2018, 5:28 AM

#

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.

Discussions regarding cheaters can be started on our official Subreddit page (https://www.reddit.com/r/PUBGMobile)

merry sandal Aug 29, 2018, 5:29 AM

#

@haughty raft ↑ Please read the instructions

haughty raft Aug 29, 2018, 5:31 AM

#

OK, I will join with him one more match and report with more evidence, @merry sandal

muted falcon Aug 29, 2018, 5:31 AM

#

No one answered our complain ?? Why so?? U dont have answer for that ?? Or i have forcefully contact community team and other tencent staff for it? @merry sandal

merry sandal Aug 29, 2018, 5:33 AM

#

May I know what your complaint is? @muted falcon

night cloak Aug 29, 2018, 5:34 AM

#

Can Developers add Clan Chat in-Game for communicating to the Clan Members?
It is just a Suggestion

muted falcon Aug 29, 2018, 5:34 AM

#

📎 Screenshot_2018-08-29-10-17-26-972_com.discord.png

#

This is our complain @merry sandal

merry sandal Aug 29, 2018, 5:36 AM

#

I won't be able to assist you with this. What I can advise you do is contact the PUBG Mobile Customer Support.
Here is their email:
PUBGMOBILE_CS@tencentgames.com

muted falcon Aug 29, 2018, 5:37 AM

#

Okay

half remnant Aug 29, 2018, 5:39 AM

#

@merry sandal they won't answer or resolve this issue they will send a email for formality saying "we are looking into this issue"

#

we need a answer and the question is simple why are we getting matched with emulator players

#

if emulator players don't have enough players to play with give them bots but why match them against the mobile players

#

you do know this is unfair right?

merry sandal Aug 29, 2018, 5:40 AM

#

I get that it gets frustrating, but the developers are working behind the scenes to get emulators players queue with only each other. It's not always an easy solution to problems like these.

night cloak Aug 29, 2018, 5:41 AM

#

@merry sandalWhat happens if I accidentally killed my Teammate by a Frag and Revived them?
Will my Merit decrease?
Coz, it was genuinely by accident.

merry sandal Aug 29, 2018, 5:42 AM

#

I'm not sure if knocking them down reduces your Merit Points. But if you kill them, accidentally or intentionally, you will definitely lose your Merit Points.

night cloak Aug 29, 2018, 5:42 AM

#

Okay, thanx

#

Where can I give suggestions for the game?

merry sandal Aug 29, 2018, 5:43 AM

#

To the Customer Support: PUBGMOBILE_CS@tencentgames.com

night cloak Aug 29, 2018, 5:44 AM

#

Ohk.

#

Thanx

merry sandal Aug 29, 2018, 5:44 AM

#

All good

neon patio Aug 29, 2018, 5:55 AM

#

@half remnant Mobile players do not get paired with Emulator players.

#

Unless one of your teammates is using an emulator, and just simply isn't telling you.

ocean tree Aug 29, 2018, 6:02 AM

#

@somber solstice I am a PUBG creator, check my channel by clicking my discord profile

#

I have around 14K subs

#

@jolly charm

night cloak Aug 29, 2018, 6:03 AM

#

Dont tag community team

fleet merlin Aug 29, 2018, 6:06 AM

#

When will the update arrive?

uncut crest Aug 29, 2018, 6:08 AM

#

This week maybe @fleet merlin

somber solstice Aug 29, 2018, 6:11 AM

#

@ocean tree https://goo.gl/forms/f7NGIgkWuNIJT0OA2

Google Docs

Content Creator Registration

Are you a content creator? Apply to join us today!

fleet merlin Aug 29, 2018, 6:11 AM

#

i hope it will arrive before 10

narrow bramble Aug 29, 2018, 6:19 AM

#

help

#

hello

#

....

peak wadi Aug 29, 2018, 6:32 AM

#

hello any mods around ?

merry sandal Aug 29, 2018, 6:33 AM

#

Yes?

narrow bramble Aug 29, 2018, 6:38 AM

#

i buy some UC for low price and when he gave me UC he old he is useing a trick idont know whats the trick but its been 2 days now and i scare to get ban for that

#

i wil get bannedfor that???

night cloak Aug 29, 2018, 6:42 AM

#

Damn game is broken.

#

Like really.. match making for 60 minutes..

#

My rank doesn't show.. I cant get my items.. I know there are bugs.n Issues.. but they should work on it

half remnant Aug 29, 2018, 6:45 AM

#

@neon patio nah they weren't using emulator or they wouldn't complain :/ it's simple as that

merry sandal Aug 29, 2018, 6:46 AM

#

@narrow bramble You just might get a ban, since you shouldn't have bought UC from a third party.

narrow bramble Aug 29, 2018, 6:46 AM

#

omg 10 years banned im done

#

there is anyway ican fix it

#

@merry sandal ?

#

sorry for tagging u

merry sandal Aug 29, 2018, 6:50 AM

#

No. You must wait until the ban period is over.

narrow bramble Aug 29, 2018, 6:52 AM

#

10 years??

flint garnet Aug 29, 2018, 6:53 AM

#

Yes @narrow bramble

narrow bramble Aug 29, 2018, 6:54 AM

#

im not even hacker and i wiil get ban for 10 years

lime juniper Aug 29, 2018, 7:03 AM

#

You might not be a serial killer, @narrow bramble, but that does not mean you will not be punished if you rob a bank. The point is: refund fraud is just as severe as other violations of the terms of service.

narrow bramble Aug 29, 2018, 7:06 AM

#

lol idont do the refund fraud i juts buy some UC for other play he maybe do the refund frqud

#

but idont think its right if they banned me for 10 years

mystic bay Aug 29, 2018, 7:07 AM

#

Been experiencing pubgm server issues and we lost point to the game we keep getting kicked cause its unjoinqble

lime juniper Aug 29, 2018, 7:08 AM

#

Or, illegal purchases from third-parties, @narrow bramble. That is also a violation.

narrow bramble Aug 29, 2018, 7:11 AM

#

yep i wish they forget me

mystic bay Aug 29, 2018, 7:11 AM

#

Will there be any mods thats can tell whats happening to servers?

night cloak Aug 29, 2018, 7:13 AM

#

Why doesn't my post upload here 🤔

#

No screenshot then...

Stuck on the season reward bug ?

Push another mode (for me it was duos as i am Conqueror on squads) to get them, no waiting if the games charged up (i had 115/5 for the platinum reward 😂 )

#

i have a really dumb question...

lime juniper Aug 29, 2018, 7:28 AM

#

This is a known issue which is being worked on, @night cloak. Hopefully it will be corrected soon!

night cloak Aug 29, 2018, 7:28 AM

#

where is the option to join a chatroom in the current version of PUBG mobile?

#

oh nvm if ound it

#

lol

lime juniper Aug 29, 2018, 7:29 AM

#

No questions are dumb, @night cloak, far from it!

Just open the chat and scroll to the bottom on the left side. Chat rooms can be found under the clan chat.

Good to hear that you figured it out! Should you have any other questions, do not hesitate to ask.

night cloak Aug 29, 2018, 7:30 AM

#

thanks 😃

lime juniper Aug 29, 2018, 7:30 AM

#

Do you experience this in all matches, @mystic bay? How much ping do you usually have?

mystic bay Aug 29, 2018, 7:31 AM

#

A steady 30

night cloak Aug 29, 2018, 7:31 AM

#

@lime juniper already had my complaint filled, i found the solution and shared here so that there is a "temp fix" till the patch that fixes it gets released

mystic bay Aug 29, 2018, 7:31 AM

#

Only 2 matches so far

#

I lost points for that btw

lime juniper Aug 29, 2018, 7:33 AM

#

If you have a stable and reliable Internet connection, this may be caused by some server issues, @mystic bay. We apologize for any inconvenience this may have caused you. The developers are continuously working on improving and optimizing the servers in order to make sure you have a stable and enjoyable gaming experience.

#

Ah, I see, @night cloak! So this worked?

mystic bay Aug 29, 2018, 7:35 AM

#

Not enjoyable if ur part of the RACE i lost points for those errors. I guess I can let that pass for now and hoping PUBGM will be better in the future 😃

lime juniper Aug 29, 2018, 7:35 AM

#

We hope that this situation gets better in the near future!

narrow bramble Aug 29, 2018, 7:36 AM

#

and i hope idont get that 10 years banned XD

lime juniper Aug 29, 2018, 7:38 AM

#

Then you should not make any purchases from third-parties, @narrow bramble!

narrow bramble Aug 29, 2018, 7:39 AM

#

i will not doing it again never

weak geyser Aug 29, 2018, 7:39 AM

#

please help waiting time 😦

📎 Capture.JPG

lime juniper Aug 29, 2018, 7:40 AM

#

Is this the live version, @weak geyser? Just to make sure.

narrow tiger Aug 29, 2018, 7:40 AM

#

@weak geyser try a different server

weak geyser Aug 29, 2018, 7:40 AM

#

yep 0.7.5 and my rank is Diamond II

lime juniper Aug 29, 2018, 7:41 AM

#

You should try a different game mode, map and/or server, @weak geyser.

weak geyser Aug 29, 2018, 7:41 AM

#

when i was at plat rank matching making is fast

narrow tiger Aug 29, 2018, 7:41 AM

#

FPP tends to take longer wait time
Especially in ASIA and KRJP
Since very few play

lime juniper Aug 29, 2018, 7:42 AM

#

If the matching time is long, it means that not many players are interested in your selected game mode, map and/or server at the moment.

weak geyser Aug 29, 2018, 7:42 AM

#

okay :/ FPP is good !

grizzled lark Aug 29, 2018, 7:42 AM

#

Have u tried to cancel the match making and try again? @weak geyser

weak geyser Aug 29, 2018, 7:42 AM

#

yes

narrow tiger Aug 29, 2018, 7:43 AM

#

@grizzled lark 😂

grizzled lark Aug 29, 2018, 7:43 AM

#

?

narrow tiger Aug 29, 2018, 7:43 AM

#

basically its like
Ur waiting for a bus
Very few buses arrive at FPP
Many Buses arrive in TPP

#

Even if u cancel and try again
Ur most likely waiting for the same bus..again

weak geyser Aug 29, 2018, 7:44 AM

#

i hope pubg devs fix and optimize matchmaking

narrow tiger Aug 29, 2018, 7:44 AM

#

@weak geyser that depends on the number of players who wants to play :v

grizzled lark Aug 29, 2018, 7:45 AM

#

Its not the case everytime,
It gets bugged sometimes

#

It has happened to me multiple time

weak geyser Aug 29, 2018, 7:45 AM

#

i dunno if i try to reinstall my pubgm again

grizzled lark Aug 29, 2018, 7:45 AM

#

Cancel and retrying fixes it for me

narrow tiger Aug 29, 2018, 7:45 AM

#

@weak geyser try FPP europe
Its kinda active there

weak geyser Aug 29, 2018, 7:45 AM

#

or clear data and cache

grizzled lark Aug 29, 2018, 7:46 AM

#

Dont clear data

lime juniper Aug 29, 2018, 7:46 AM

#

This is server-sided and not client-sided, @weak geyser: that would not help.

narrow tiger Aug 29, 2018, 7:46 AM

#

•~• its not a game problem
Don't reinstall

grizzled lark Aug 29, 2018, 7:46 AM

#

Clear app cache helps

weak geyser Aug 29, 2018, 7:46 AM

#

okay guys

#

thanks for the info,,, you guys the real MVP

lime juniper Aug 29, 2018, 7:47 AM

#

Should you have any other questions, do not hesitate to ask!

weak geyser Aug 29, 2018, 7:47 AM

#

how about next update 0.8v,,, release date?

night cloak Aug 29, 2018, 7:49 AM

#

@weak geyser No information regarding that. Once we have the information we'll announce it here #community-news.

weak geyser Aug 29, 2018, 7:50 AM

#

ok thanks

night cloak Aug 29, 2018, 7:50 AM

#

Should you have any other questions, concerns or inquiries, do not hesitate to contact us back.

rocky timber Aug 29, 2018, 7:51 AM

#

Something weird is going on...After I finished an arcade match and won the chicken dinner, I went back to the lobby and found a weird glitch where I was holding a golden Kar98k and a fedora but those are the stuff I dont have in my inventory. I hope this bug gets fixed.

#

📎 Screenshot_2018-08-28-19-27-47.png

lime juniper Aug 29, 2018, 7:51 AM

#

This is a known issue which should be corrected soon, @rocky timber.

rocky timber Aug 29, 2018, 7:52 AM

#

alright thx for the help

half depot Aug 29, 2018, 8:01 AM

#

@rocky timber yaa also happened to me when I was holding a M4 viper in my hand

#

Which was not in my inventory

marble thicket Aug 29, 2018, 8:06 AM

#

I full filled the requirements of weapon master in a game but i unable to get the title...

#

Why is it so?

#

Help please

#

@lime juniper

night cloak Aug 29, 2018, 8:06 AM

#

@marble thicket same.

marble thicket Aug 29, 2018, 8:07 AM

#

But i had done each and every task 😣

night cloak Aug 29, 2018, 8:07 AM

#

Same

marble thicket Aug 29, 2018, 8:07 AM

#

Any support staff online?

#

@open hound?

night cloak Aug 29, 2018, 8:09 AM

#

Don't ping too much

marble thicket Aug 29, 2018, 8:09 AM

#

Yeah sorry 😣

cyan rampart Aug 29, 2018, 8:10 AM

#

@marble thicket Go to Achievements > Titles and press Weapon Master.
Then see which one is incomplete.

marble thicket Aug 29, 2018, 8:11 AM

#

I done everything dude, but it didn't gave me the title

night cloak Aug 29, 2018, 8:11 AM

#

Rank?

#

You should be platinum+

#

Platinum IV +

marble thicket Aug 29, 2018, 8:12 AM

#

I am Platinum 3

night cloak Aug 29, 2018, 8:12 AM

#

@marble thicket Which one you tried?

marble thicket Aug 29, 2018, 8:13 AM

#

Weapon Master

night cloak Aug 29, 2018, 8:13 AM

#

@marble thicket It could be you missed one weapon shot.

marble thicket Aug 29, 2018, 8:13 AM

#

No i tried with each and every weapon mentioned

night cloak Aug 29, 2018, 8:14 AM

#

Remember knocking out doesn't matter, only the kill counts as a kill.

#

@marble thicket Did you play Solo?

marble thicket Aug 29, 2018, 8:16 AM

#

I played Duo with auto matching off

#

Yeah i killed them with the weapons

night cloak Aug 29, 2018, 8:16 AM

#

You have to play solo

#

I guess

marble thicket Aug 29, 2018, 8:17 AM

#

No dude,

#

You can play in any team

night cloak Aug 29, 2018, 8:17 AM

#

Check it again

marble thicket Aug 29, 2018, 8:17 AM

#

What to check?

night cloak Aug 29, 2018, 8:17 AM

#

See

marble thicket Aug 29, 2018, 8:17 AM

#

Solo?

night cloak Aug 29, 2018, 8:18 AM

#

No solo duo or solo squad

rustic gazelle Aug 29, 2018, 8:19 AM

#

Is there any fps difference in using classic, colorful, realistic or soft graphic?

night cloak Aug 29, 2018, 8:19 AM

#

I don't think so

marble thicket Aug 29, 2018, 8:19 AM

#

📎 Screenshot_20180829-134918.png

#

In a classic match

#

Where it's written in Solo?

night cloak Aug 29, 2018, 8:20 AM

#

No somewhere else it's written solo

marble thicket Aug 29, 2018, 8:20 AM

#

Where? 🙄

lime juniper Aug 29, 2018, 8:20 AM

#

Did you complete all of them in the same match?

night cloak Aug 29, 2018, 8:21 AM

#

Lemme see

marble thicket Aug 29, 2018, 8:21 AM

#

Yes

#

So? 🤔

#

Hang on let me make your work easy guys

#

I am Platinum 3 in Asia server and on Squad.
But i played the match in KRJP server with Duo, where my rank in Bronze in Duo.

#

So is this the reason? 🤔

lime juniper Aug 29, 2018, 8:26 AM

#

Oh, that may be the reason.

night cloak Aug 29, 2018, 8:26 AM

#

Yes exactly

marble thicket Aug 29, 2018, 8:26 AM

#

So what i need to do to get the title?

night cloak Aug 29, 2018, 8:26 AM

#

Play in asia

marble thicket Aug 29, 2018, 8:26 AM

#

Play in Asia server with squad?

night cloak Aug 29, 2018, 8:26 AM

#

No

lime juniper Aug 29, 2018, 8:26 AM

#

Play on the server and on the game mode you have Platinum and above!

night cloak Aug 29, 2018, 8:26 AM

#

Solo only

marble thicket Aug 29, 2018, 8:26 AM

#

As in Asia solo and Duo are in Bronze

lime juniper Aug 29, 2018, 8:27 AM

#

It did not really specify which game mode, it only says in a classic match.

night cloak Aug 29, 2018, 8:27 AM

#

Last season it was something else

marble thicket Aug 29, 2018, 8:27 AM

#

So i can play in duo?

#

My duo rank in asia is Bronze

night cloak Aug 29, 2018, 8:28 AM

#

Since your in bronze, no play in squads

#

You've to play where you're platinum v+

marble thicket Aug 29, 2018, 8:28 AM

#

🙄

night cloak Aug 29, 2018, 8:28 AM

#

No matter solo duo or squad

lime juniper Aug 29, 2018, 8:28 AM

#

No, play on squad if that is your only game mode with Platinum and above. Try to enable matchmaking, so you do not end up in solo or squad.

marble thicket Aug 29, 2018, 8:28 AM

#

Okay i got it

#

Thanks everyone

#

But now it will be impossible to get the title lol

night cloak Aug 29, 2018, 8:29 AM

#

It's hard and that's the fun.

marble thicket Aug 29, 2018, 8:29 AM

#

Asia Server and that too squad lmao

#

😂😂

neon solstice Aug 29, 2018, 8:34 AM

#

@lucid kernel Please help

lucid kernel Aug 29, 2018, 8:35 AM

#

@neon solstice What can I help you with?

neon solstice Aug 29, 2018, 8:35 AM

#

My account is disabled and I want it back.

lucid kernel Aug 29, 2018, 8:35 AM

#

Was it banned? Suspended? If yes please contact Tencent through this email:
PUBGMOBILE_CS@tencentgames.com

keen crater Aug 29, 2018, 8:49 AM

#

@marble thicket hey hazardous let the teammates knockdown players, u just go and kill them

#

That's how I got the title

marble thicket Aug 29, 2018, 8:50 AM

#

🙄 will, try

lime juniper Aug 29, 2018, 8:52 AM

#

Those are not counted as your own kills, @keen crater.

keen crater Aug 29, 2018, 8:53 AM

#

It doesn't matter

#

I got it anyway

#

U just have to kill

#

Then

#

U got ur title

weary trail Aug 29, 2018, 8:59 AM

#

When beta get fixed

lime juniper Aug 29, 2018, 9:06 AM

#

We do unfortunately not have any information regarding that, @weary trail. Hopefully soon!

soft otter Aug 29, 2018, 9:15 AM

#

So, guys when is the
0.8.0 cominh? Sep 1st week?

lucid kernel Aug 29, 2018, 9:15 AM

#

Mid or late September @soft otter

storm flumeBOT Aug 29, 2018, 9:16 AM

#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

azure loom Aug 29, 2018, 9:21 AM

#

📎 sks.png

#

how can i fix this ???

lime juniper Aug 29, 2018, 9:24 AM

#

This is a known issue which is being worked on, @azure loom. It should be corrected soon. In the meantime, try to play in another game mode. Someone said that this helped.

azure loom Aug 29, 2018, 9:25 AM

#

arghh ...

light abyss Aug 29, 2018, 9:33 AM

#

@lime juniper how do i become a content creator

lime juniper Aug 29, 2018, 9:34 AM

#

You can apply here, @light abyss:

https://goo.gl/forms/f7NGIgkWuNIJT0OA2

Google Docs

Content Creator Registration

Are you a content creator? Apply to join us today!

dense bobcat Aug 29, 2018, 10:01 AM

#

@PUBGMOBILE why my account is banned? I just bought UC from a Facebook page because it's not easy to buy anything in game here from Bangladesh.I have never used any cheats or hacks my merit was 100.Please unban me I'm sorry. My character number is 572483815.

lime juniper Aug 29, 2018, 10:02 AM

#

That is why your account is banned, @dense bobcat: making purchases from third-parties is a violation of the terms of service and punished accordingly.

dense bobcat Aug 29, 2018, 10:05 AM

#

I didn't have any idea about that... They were selling UC cheaply... It looks like I got scammed and banned at the same time what a luck... Is there any way to get my id back?

lime juniper Aug 29, 2018, 10:07 AM

#

You will have to wait until your account automatically gets unbanned, @dense bobcat.

dense gust Aug 29, 2018, 10:13 AM

#

I bought uc from google play balance but yesterday it says transaction cancelled for security purpose.
Any fix?

lime juniper Aug 29, 2018, 10:15 AM

#

Please contact customer support via the game settings for further assistance, @dense gust.

dense gust Aug 29, 2018, 10:15 AM

#

I did but no response pal

lime juniper Aug 29, 2018, 10:15 AM

#

A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.

dense gust Aug 29, 2018, 10:16 AM

#

Ok

dense bobcat Aug 29, 2018, 10:19 AM

#

That's not fair... Pubg developer should understand that we are going through... I paid the money and I got banned... I already told them I'm sorry I will not repeat my mistake I promise... I don't want any UC im sorry please give me my id back it means a lot to me plz help!

sterile thorn Aug 29, 2018, 10:20 AM

#

@dense bobcat they dont care

weary anchor Aug 29, 2018, 10:20 AM

#

📎 Screenshot_2018-08-29-15-33-22-30.png

lime juniper Aug 29, 2018, 10:20 AM

#

That is no excuse, @dense bobcat: you signed the terms of service during the account registration and thereby acknowledged that you will not make purchases from third-parties. Failing to abide by this will reserve Tencent the right to suspend your account.

#

This is only a visual glitch, @weary anchor. Please check your profile.

weary anchor Aug 29, 2018, 10:22 AM

#

📎 Screenshot_2018-08-29-15-34-26-55.png

lime juniper Aug 29, 2018, 10:22 AM

#

Please restart the game and check your profile, @weary anchor.

weary anchor Aug 29, 2018, 10:23 AM

#

Ok

#

And I have another problem with my another account

#

Pubg ban my account

#

For 30 days

lime juniper Aug 29, 2018, 10:25 AM

#

Please read this channel's pinned messages for further information regarding account suspensions, @weary anchor.

(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)

weary anchor Aug 29, 2018, 10:26 AM

#

📎 Screenshot_PUBG_MOBILE_20180829-154326.png

#

Why this increase by 61 days

lime juniper Aug 29, 2018, 10:28 AM

#

Because you did something you are not allowed to do, @weary anchor. Please read the pinned message and wait for 91 days. 😉

wet saffron Aug 29, 2018, 10:28 AM

#

@lime juniper listen

lime juniper Aug 29, 2018, 10:29 AM

#

Listening, @wet saffron. 👂

wet saffron Aug 29, 2018, 10:31 AM

#

My friend was got banned bcz of purchasing royal pass Elite for cheap price so he is now scared so he was asking me for how long he will be ban ?

#

Do you have any idea?

lime juniper Aug 29, 2018, 10:33 AM

#

That may vary from around 30 to 91 days, @wet saffron. Or permanent. Depending on the amount and severity of the offences.

dense bobcat Aug 29, 2018, 10:33 AM

#

30 days same as me.... Pubg can't block those scammers... So now we have to pay the price... This really sucks...

wet saffron Aug 29, 2018, 10:33 AM

#

@dense bobcat you purchased royal pass Elite ?

#

@dense bobcat after 30 days what happened to your account

copper iron Aug 29, 2018, 10:35 AM

#

The problem is if you buy on iOS and then ask refund it u will get your refund and that's what pubg doenst want

noble robin Aug 29, 2018, 10:35 AM

#

You have to pay the price ? Nothing comes for free in this world and if you though that someone would be so generous to allow you to buy something for cheap for no reason, then its only your fault.

copper iron Aug 29, 2018, 10:35 AM

#

IOS people are fools

dense bobcat Aug 29, 2018, 10:35 AM

#

Yes I did.. A friend recommended me to by cheap UC... Now I'm banned for 30 days

noble robin Aug 29, 2018, 10:36 AM

#

Yep ? So whats wrong ?

wet saffron Aug 29, 2018, 10:36 AM

#

@dense bobcat do you need to pay for it?

#

@dense bobcat say

dense bobcat Aug 29, 2018, 10:36 AM

#

Yes

wet saffron Aug 29, 2018, 10:38 AM

#

@dense bobcat how much ?

#

@dense bobcat ?

worn sundial Aug 29, 2018, 10:44 AM

#

Help me

#

📎 Screenshot_2018-08-29-16-11-04-407_com.tencent.igce.png

#

My beta apk not responding prblm

oblique bear Aug 29, 2018, 10:45 AM

#

Pls help me😭

📎 Screenshot_20180819_174714.jpg

lime juniper Aug 29, 2018, 10:45 AM

#

Please use #481209096192786442, @worn sundial.

#

Please contact customer support for further assistance, @oblique bear.

oblique bear Aug 29, 2018, 10:46 AM

#

Ingame?

worn sundial Aug 29, 2018, 10:46 AM

#

I used beta support but my pic is not posting on that area

night cloak Aug 29, 2018, 10:47 AM

#

📎 FB_IMG_1535539618663.jpg

lime juniper Aug 29, 2018, 10:47 AM

#

Yes, @oblique bear.

night cloak Aug 29, 2018, 10:47 AM

#

Hello i tried to clear data and restart still have same problem

lime juniper Aug 29, 2018, 10:48 AM

#

Try to clear application cache and restart your device, @night cloak.

night cloak Aug 29, 2018, 10:48 AM

#

Restart the game or clear the cache

#

I did that 2 times still the same @lime juniper

lime juniper Aug 29, 2018, 10:48 AM

#

What about reinstalling, @night cloak?

worn sundial Aug 29, 2018, 10:49 AM

#

Bro how I resolve my prblm

night cloak Aug 29, 2018, 10:49 AM

#

K thx @lime juniper

#

Wait for some time @worn sundial

#

📎 image0.png