questions

[forest onyx]

@lime junipertell me fast

[lime juniper]

You can contact customer support via the game settings or by sending an e-mail to [e-mail], @forest onyx.

[night cloak]

He might get banned 😂

[lime juniper]

Uninstall any such tools and reinstall PUBG Mobile from Google Play, @burnt bramble.

[night cloak]

100,000 players were banned recently for GFX tool modification.

[burnt bramble]

@night cloakoh god!

Chances of getting unbanned?

[night cloak]

30 day suspendsion

Suspension *

[burnt bramble]

One more question

Why the heck, Season 3 have worse rewards

[humble parcel]

@lime juniper

Jst want to knw wen the game chat will be ok

It makes my game laggy

Smthng i can do abt it

[lime juniper]

They are working on correcting the issue, @humble parcel!

[humble parcel]

@lime juniper yes cant read the msgs pls fix it thank u

[lime juniper]

That is a matter of personal preference, @burnt bramble.

We are sorry for the inconvenience, @humble parcel. It should be corrected soon. Version 0.7.5 aimed at improving this, but it seems that it was not completely fixed.

[humble parcel]

@lime juniper yes not fixed very laggy

@lime juniper pls ban hackers

They mak gamng worse

[muted plank]

@humble parcel He is not an official; he is a moderator to this server only; not on PUBG

[humble parcel]

@muted plank oh ok

Where i can report hackers then @muted plank

[white belfry]

@muted plank are you also moderator

[muted plank]

No @white belfry but i like to help ppl

[white belfry]

@muted plank can you help me

[lime juniper]

The developers are continuously working on further improving their anti-cheat systems and measures in order to provide you a fair and pleasant gaming environment, @humble parcel.

[white belfry]

@lime juniper I don’t think so alot hacker after reaching crown

[humble parcel]

@lime juniper no recoil is very common

[lime juniper]

Discussing about it here does unfortunately not help, @white belfry. They are doing their best, at least!

[humble parcel]

Everyone is using that hack

[white belfry]

It’s very common no recoil and it’s really hard for fair players to kill them

Even after reporting them they won’t get ban

I don’t know why

[lime juniper]

Please talk about that in #pubg-mobile!

[white belfry]

I’m done talking thanks for your time

[lime juniper]

Nothing to thank for at all, @white belfry. You are always free to ask questions and provide feedback, but we are not developers, so it does unfortunately not help to provide feedback to us. But we will do our best to answer your questions!

[minor lichen]

I have a photo of a post in Facebook where a girl says that she Is playing with hackers, in the photo you can see they 4 in a underwater jeep. How can I report them?

[lime juniper]

You can send an e-mail to [e-mail], @minor lichen.

[minor lichen]

Ty

[pastel gazelle]

I keep forgetting to ask, but is George Clooney in the loading screen for pubgm?

And is that Idris Elba in that poster in #news ?

[night cloak]

May I ask

[lime juniper]

Yes?

[night cloak]

How does a guy get that?

126.06 KD ratio

With a maximum kill of 45?

To my understanding, there are only 100 people in the map, even if he kills every single dude, wouldn't it be 100 KD ratio?

[lime juniper]

Well, that is hard to answer.

[night cloak]

Do you suppose the said guy is hacking?

Or messing with the system or glitching it out

[verbal forge]

Can i use vpn to play PUBG Mobile ?For better ping.

[marble orbit]

@night cloak kd is calculated by dividing ur total kills divided by ur total deaths(or in this case matches played)

[vivid leaf]

How do you gain merit if you cant even play matches

I was playing with my friends

We were just playing around killing each other and we lost merit

[faint ingot]

How do i gain access to create my own custom game?

[vivid leaf]

How can I gain merit

[neon patio]

@vivid leaf You slowly gain Merit by winning matches and performing well.

[next shoal]

@tame umbra ?

[tame umbra]

0.9.5

"?"

[next shoal]

@tame umbra what about it?

[tame umbra]

I need someone to play with @next shoal

[night cloak]

xD

[storm flume]

This channel is not meant to Look for Players.
Kindly use appropriate channels to Look for Players.

LFG (Looking-For-Group) Channels are divided based on Server region.
Choose the channel,based on the server you play on. :wink:

#activities | #481201725911465985 | #481201696933150740 | #481201764868292609 | #481201789706698772

P.S :- You can add people by asking them for their IGN (in-game-name)
Or you can avoid the hassle by using the Quick Team feature.

[tame umbra]

NOBODY PLAYS 0.9.5 that's the thing :) you guys only have a global Pubg chat and I've been recommending a timi and Chinese ls to the mods for 2 months now 😄

[next shoal]

@tame umbra that’s because this isn’t the Chinese version server. This is the global server.

[tame umbra]

@next shoal point me to the Chinese one then

[next shoal]

@tame umbra I’m not aware of one. You’ll have to find it yourself. Sorry.

[tame umbra]

Pretty sure this chat isn't named
PUBG Mobile Global ✅

[next shoal]

@tame umbra please stop talking about this, or you’ll get a mute.

[tame umbra]

Omekka lul

[night cloak]

@vivid leaf You can gain +3 merits for finishing top 10

[robust flame]

We play squads on the NA server, and some of our squad mates are getting kicked out of the lobby by the game. This only started happening since the start of season 3. A few disconnections are also happening, sometimes at the end of the game. What's going on?

[vivid leaf]

How do you check how much merit do you have?

[night cloak]

Profile and it should be shown on the left bottom

[rain wraith]

someone found the flare gun in sanhok?

[viscid furnace]

Nope

[night cloak]

When will the next update come out?

@night cloak release date is unknown

[rain wraith]

@night cloak the beta only last 1 or 2 weeks maximum then the update comes out

[night cloak]

We are afraid we currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news

Which time zone is used for pubgm
When will be the next event ?

Anyone here got banned for buying 3rd party UC?

[storm flume]

You can contact customer support via the game settings or by sending an e-mail to [e-mail]

[night cloak]

Ban this motherf*cker

he killed the whole f*cking server

including my squad

shooting thru Walls

the game gets worse if these hacker dont get banned

im gonna refund every € if the guy is still there tomorrow

(plus his squad)

[twilit widget]

I was playing with a hack he Can kill enemies over the walls and there is no recoil

What should i do ?

[night cloak]

report

@here

[vivid leaf]

Whats the point of customer service if it isnt gonna reply

Or is it bc of how many people are using it

[night cloak]

Hello, sorry for the slow reply

@night cloak @twilit widget @vivid leaf

Please report hackers via our customer support.
[e-mail]

2. @twilit widget make sure you do not play with one in a team. It will cause you your merit and will lessen your game experience.

3. We play on a mobile game with daily over a half of million players over the world. Yes it takes time. They might reply in a day or more.

[vivid leaf]

Can you help me on something

Its just a question

Why cant I play squads or duos

[night cloak]

Also @night cloak treats wont help. The only staff from tencent or pubgm team that are on this server are community teams. Organizers for events ect.

Customers support might help you with the hacker problem

@vivid leaf what do you mean you cant play squad or duos screenshot? Or detailed explanation

but i mean he have like 2 day play time and he is rank 1

[vivid leaf]

Well it says I have 16 merit

[night cloak]

i bet over 100 player reported him

[vivid leaf]

I got a message from the game and something about team killing one of my friends

[night cloak]

and he is still there

...

@night cloak actually 6 days play time but they are working on it, he is not the only hacker

@night cloak i know man it sucksssss

@vivid leaf yes, the merrit system has taken the ability from you to play duo or squads

[vivid leaf]

We were just playing around we were doing a 1v1 with grenades

[night cloak]

Its to protect other players

Yea thats not a good idea xd

Now your exp gain is lpw aswell

Low*

[vivid leaf]

Well is there any from of getting merit fast

[night cloak]

Play normal solo games

Win them

[vivid leaf]

Like 50 times

[night cloak]

And you gain fast merit

[vivid leaf]

3 for 1 win right?

[night cloak]

Nah if you win them its lower but don't team kill anymore

[vivid leaf]

Do we have to do custom rooms

[night cloak]

Regarding Merit

Each player starts with 100 Merit.

Misconduct will affect Merit in the following ways:◆Teaming up with a cheating player: no penalty on 1st offense, but if there are multiple offenses within a 7-day period, then each subsequent offense will result in a 15-Merit loss.◆Killing Teammates (detected by system): 10-Merit loss on 1st offense. If there are multiple offenses within a 7-day period, then the 2nd offense will result in a 15-Merit loss, and each subsequent offense will result in a 30-Merit loss.
Killing Teammates (reported by players): 20-Merit loss on 1st offense. If there are multiple offenses within a 7-day period, then the 2nd offense will result in a 30-Merit loss, and each subsequent offense will result in a 60-Merit loss.;◆Cheating (detected by system): account banned, 60-Merit loss.

Merit can be earned by good conduct in Classic Mode in the following ways:◆ +3 for finishing a match in the top 10n>；◆ +2 for finishing a match in 11th-50th place◆ +1 for finishing a match in 51st-100th place

Maximum daily BP earned is increased by 200 with 100 Merit.

BP and EXP earnings are reduced by 30% with a Merit between 60 and 90 (inclusive).！

BP and EXP earnings are reduced by 50% for players with Merit under 60. Players will also be limited to Solo matches only.

Read this for official rules regarding merrit.

Hope this helps

For further questions ask away :)

[vivid leaf]

The only thing is that you should be able to team kill your friends

But if its by a player that hasnt added you then that should result in merit loss

[night cloak]

No, people usually friend after 1 game. So that would risk the system

[vivid leaf]

But thx for the info

And if your friend gets mad they should report it and that would also be fair

[night cloak]

But for your idea you can msg customer support and maybe they will make it a thing

[vivid leaf]

Ok

Thx for the info

[torpid plume]

@night cloakhow can i check my merit

?

[night cloak]

@torpid plume

You go to your profile.

Profilepic> left under yourscreen>merrit

[torpid plume]

Tyvm

[night cloak]

If you have merrit under 100 click on the ? To see your offenses @torpid plume

[torpid plume]

I have a 100

My teammate who is my friend knocked me once cause i was afk and i recieved a messing bout taking acrions for the teammate killing

[clear scroll]

Theres is people with rank 100 in the battle pass and it is only been one week, how is that possible? I know people that buys the premium elite but that only gets you to lvl 35-37

And he has the gold finish whic costs 2400 rank points

Im really weirded out by that

[night cloak]

@clear scroll hello

@clear scroll you can buy ranks in RP menu

You buy UC and then buy RP ranks

[clear scroll]

Ohhhhh

[night cloak]

We get alot of questions about this,

really

even in the beta

Please report this, i think beta might get banned faster

[potent lintel]

Guys

[night cloak]

@Ahmed Keshk =]#7571 yes?

[potent lintel]

i have a friend using scripts ( cheats )

i warned him many times

but he didn't listen

[night cloak]

@potent lintel if you play with him you loose merit

[potent lintel]

nooooooo am not playing wid him anymore

i waited for any ban .. but nothinggg happened

[night cloak]

He will loose merrit if the system detects him, probally already detected.

If he gets manually reviewed its gonna be a ban

[potent lintel]

he's playing everyday safe af

lol

his Merit : 100

and he's Top 100

squads

[night cloak]

This is a fearly new game, everyone that can code can make a few cheats here and there. Its hard to stop that

[vivid leaf]

Everyone is having a problem with merit?

[potent lintel]

i know that .. u can watch him while playing and proof

[night cloak]

I'd suggest you report him if if its not a close [e-mail]

@vivid leaf there is no problem with merrit the system works

[vivid leaf]

Oh it's that I saw someone complain

[potent lintel]

i reported him by his IGN

i hope them take any decision against him asap

[gentle lily]

What is the point of customer service email or file claim if they just send the same basic response and dont reply back once you do to their response?

[rancid tide]

They see it. Like the Kar98k glitch.

[alpine crown]

Anyone having an issue with week 2 RP missions not being available

[keen solar]

Seriously

Fix the matchmaking please

[abstract anvil]

So... what's going on with the week 2 Royal Pass misions, any info on that?

[toxic umbra]

My week 2 pass missions aren't showing up

[night cloak]

@rain wraith thank you

[flint garnet]

@abstract anvil @toxic umbra take a look at the timer on the elite RP crate.

[toxic umbra]

@flint garnet why does it take so long tho this time

[flint garnet]

@toxic umbra cuz the new season RP started on Wed UTC this time.

[spring dock]

I keep getting disconnected from server. It's not my internet cause I have great internet, and I'm getting ping spikes up to 1000. The game has become unplayable

[inner notch]

Could we use GFX TOOL?

[storm flume]

Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.

[forest onyx]

🆘HELP

HELP

I want support from pubg

@night cloakSIR I WANT HELP

[regal sluice]

hello can someone help me decide if this guy is hacking or not

pubgm officials?

[flint garnet]

Report any suspected cheaters in the game or to [e-mail] @regal sluice

@forest onyx what can we help you with?

[regal sluice]

cause our upcoming tournament and i want it to be safe and hacker free so people can enjoy so we can ban him from joining but i can’t decide cause he didn’t show proof yet and i have a gameplay video to anyone that wants to help

[flint garnet]

@regal sluice just send the video to [e-mail] and developers will take a look at it and take necessary actions if needed.

[regal sluice]

thanks

[neat cloak]

@flint garnet how do I manage my emotes

[night cloak]

Help

Any help?

[teal shale]

Ok so Hacking is beginning to be a problem. For starters, Queenkar98 has been reported numerous times by numerous players and that player is still seen on the NA servers. Now this player that I will post a puncture of is hacking and carrying his squad through victories. This is the second time I’ve seen this generic player in the same day and NOTHING is being done about it.. I spend some of my hard earned money on this game to support it and I am asking kindly to please look 8nto these players! Thanks

[night cloak]

@night cloak using a vpn is usually the best way

@teal shale we can't do anything so please don't be chatting about it in this support chat

[neat cloak]

@night cloak I need help

[marble nexus]

Where can I report a hacker?

[night cloak]

@night cloak wdym

[teal shale]

I don’t wanna hear that he’s just a good player because nobody can spray a Scar from 300+ m and knock a whole squad while his generic teammates just sit back and do nothing..

I thought this was a support channel?

[night cloak]

Idk what a vpn is

@night cloak

[marble nexus]

I want to report LTPxSorryIWin, he just shot me and my buddy through a wall at school

[teal shale]

@night cloak everyone is talking about it and I’m the only one that gets asked to stop? Whatever dude!

[marble nexus]

We were sticking to it while he was on the buildings and just sprayed the wall

[night cloak]

Is this correct

[neat cloak]

@tropic ravine I need help

[gentle lily]

Kaykito doesnt hack hes part of the top 8 pro team and plays on the regular.

[neat cloak]

@half kayak I need help

@open hound I need help

@Moderators

@half kayak

@flint garnet

[teal shale]

Lmao

[neat cloak]

WTF

[teal shale]

@gentle lily lmao dude, ur trippin...

I don’t care what he’s a part of, nobody can spray a scar from that distance and while out a whole squad

[neat cloak]

@half kayak

[teal shale]

The minute we would peek e Rey single bullet hit us

[light abyss]

Did anyone get the 8888 bp reward for the 18 kill war mode mission

[teal shale]

@light abyss i did bro

[neat cloak]

@light abyss I did

[gentle lily]

Lol no I'm not, watch wicked gaming's last streams they played 6 matches I'm sure you'll get a 1st person view of him

[light abyss]

When

[exotic orbit]

You can send an e-mail to [e-mail], with video proof if you can
@teal shale
We all cant do anything here

[neat cloak]

@Nick

[light abyss]

Dud u get a message or did u just get it

[teal shale]

He’s hacking dude, what he did is impossible.

@exotic orbit ok thanks man!

[gentle lily]

You've obviously never played against GS, INSN or any other top teams lol

[teal shale]

I already did report him in every possible way. I’m just sick of it!

[neat cloak]

@open hound

@half kayak

[teal shale]

Just because people don’t record themselves and post it YouTube doesn’t mean they aren’t good, there’s players ten times better that never record themselves

[neat cloak]

@half kayak

[teal shale]

Any wonder why his teammates just sat back and didn’t shoot at all and just let him do everything? “Lmao”

[light abyss]

@teal shale dude did u get a message from where u collected bp or just added

Cus i didn't get mine

[teal shale]

I’ve played against many and was able to hold my own and even kill them, lol. I’m 39 yr old man, I have no reason to lie or complain

@light abyss it was in my inbox bud, in game

[light abyss]

I didnt get mine

[teal shale]

Just send them a message bud. They’ll take care of you @light abyss

[light abyss]

Sure thing

Ty

[teal shale]

You’re welcome. Too bad this game is getting hacked.. take it easy

[night cloak]

Is there no other way to sign up for PUBGm beta than just Facebook?

[neat turret]

Use the guest option, like it says in the instructions.

[umbral crystal]

You really need to stop the hackers in the NA server, It's crazy.

That's what kills a game.

[buoyant onyx]

Hello, my merit does not go up, I've played several games and it's still the same.

solved, it has been fixed after a half hour.

[next anvil]

I have serious issues with my game. Everytime I get into a vehicle my game freezes and I have to close it then restart and rejoin matches. This sucks particularly when I jump for a vehicle. Win a foot race to it. And then freezes. Allowing pursuant to find weapon and kill me before I can restart and rejoin. Ive reinstalled game. Hit repair button. Restarted phone. Close all bg apps. Confused as fook right now.

[potent lintel]

shooting from eveywhere .. across any wall any house

[night cloak]

@buoyant onyx Merit goes up depending on what you come in the game. 3 merits can be earned back by coming top 10

[languid willow]

How to post clan info in clan recuit channel?

[solar violet]

I need help with something

[night cloak]

@languid willow DM a mod with your clan recruitment post and they will take care of it

@solar violet How can we help?

[solar violet]

I recently was playing on Miramar in I think it was fpp on duos and i was driving my bike and my teammate just took it and started driving away so I shot at the bike and he got off then he started trying to kill me with bases then I throw one back and miss so then he blows up my truck after getting out of my truck and waved cause he knew I was spectating and he looted me and now I’m 70 merit

I lost 30

Cause I had made a video on why you shouldn’t kill ur teammates so that why i lost more

*thats

@night cloak

[night cloak]

Sorry you have me lost

What video?

[solar violet]

On my channel lol I’m sorry I’m confusing lol

It’s Mattedious

[night cloak]

That would not be a valid reason for your missing merits

[solar violet]

Look at my latest video why you shouldn’t kill your teammates it’s 3 mins long so I lost merit for that test and now his stupid random player happens and I loos merit

[night cloak]

Merits are deducted if you team kill and or get reported

[solar violet]

I’m telling you that so you know why I lost 30 rather than like 10 or 15

That’s not the problem

[night cloak]

Are you sure you lost 30?

[solar violet]

Yup

But hats not the problem

*thats

[night cloak]

What's the problem

[solar violet]

The problem is the first paragraph

Ignore the YT channel part

And it will make more sense

[night cloak]

You shouldn't of been the one who got merits removed

I dont fully understand what you're trying to get help with

[solar violet]

It’s because I threw a made at him but I picked him up but he killed me....

*nade

[night cloak]

Oh I see

[solar violet]

And I’m a very high ranked and skilled player for mobile so I wouldn’t do that just to do it lol

[night cloak]

You must of been reported by him

[solar violet]

Yah

Probably

I think there system should only loose merit if you kill them if u nade them it could’ve been and accident so I don’t know why you loose it for knocking cause it could be an accident then you could loose merit for something u didnt mean to do so I think it should be if u kill your teammate not if u knock them. Makes sense?

[night cloak]

Maybe next time try not to shoot your teammates tyres so situations like these dont happen 😅

You will get your merits back by playing more and getting high rank

[solar violet]

Yah I got mad though cause the storm was coming in like I think 1 minute

And I got off to loot and I see him wave hop on the bike and drive away

[night cloak]

You can get 3 from top 10 2 for 11th-50

[solar violet]

Ok

Thanks

Can I cuss in this chat?

[night cloak]

Nope

[solar violet]

Ok

Nvm what I was going to say lol XD

The games 17+ why can’t u cuss?

[night cloak]

This is the pubgm discord server. Using vulgar language can get you a mute

If you have anymore pubg related questions feel free to ask here

[solar violet]

Alright well thanks man!

Have a good night

[night cloak]

No problem :+1:

[solar violet]

-leaves tip of 2 pennies-

lol

[oak panther]

So I tried to log into Pubg mobile with my only account i’ve spent over $1,000 on and Facebook decided to disable the account I use to login. I tried pubg mobile support to see if they could switch the account over to an account I haven’t touched like my Game Center like other games do. They responded, but no luck. So I go to contact Facebook about the issue I still haven’t gotten a response yet. I’m starting to worry that i’ve lost my account and all that money. And I don’t even use the account they disabled and they only disable accounts if they have broken ToS.

It has been nearly 48 hours and Facebook has still neglected to respond back to my case

[grave plinth]

@oak panther you can contact PUBG Mobile Contact Center

[night cloak]

@oak panther Contact [e-mail]

[grave plinth]

@night cloak yes

[night cloak]

Face book and game center wont be much help

[oak panther]

@grave plinth The person I got said they couldn’t do anything about it and I had to go to Facebook about it

[grave plinth]

@oak panther Do you remember your phone number or email that you filled in facebook ?

[oak panther]

I don’t think I ever connected a phone number to it but I do know the email

If I did connect a phone number I would have obviously put my own in it

[night cloak]

It's not possible to switch Facebook account to gamecenter

[grave plinth]

@oak panther Ok go to facebook and Click Forget password and fill your account name in the search bar and let’s see if your account exists or not

[oak panther]

Oh I still know the login, all I get is

Ps. The help center is no help

[grave plinth]

Download the Information

[oak panther]

I did

[grave plinth]

What happen next ?

[oak panther]

Just gives me a zip file. Like, what am I supposed to do with that

Just has 71 pictures of things I posted like: likes, photos, pfps, comments, etc.

No game information

Keep in mind I still have zero idea of why my account is disabled in the first place

[grave plinth]

Did you post anything against facebook’s rules ?

[oak panther]

That’s the thing. I don’t use my account other than for logging into games

I don’t even post

[grave plinth]

So it mean it is a mistake

Try to contact Facebook center again

[oak panther]

I’ll try

[grave plinth]

Tell them about your problem like I didn’t do anything wrong but why my account is disabled by Facebook ?

[oak panther]

If they refuse is there a possibility I could sue them

[grave plinth]

Tell them your Facebook information

Email,Phone number, and password ( if you want )

[oak panther]

Well in order for you to put in the dispute you have to login to the disabled account. But i’ll put in that info just to be safe too

[grave plinth]

If i know your Facebook information, i can help you to contact Facebook center easily but it is yours

Maybe admin can help but now they are not online

[oak panther]

Nah, I think I can get it. I’ve already filed a case that they’ve ignored me for the past 48 hours

Maybe they’ll respond when they get back on and see all this. I appreciate it man

[grave plinth]

Okay I hope you can fix it with this problem oh wait what is your Game ID

ID

[oak panther]

?

Like my pubg IGN or

[grave plinth]

Yeah

Okay

I will contact PUBG Mobile for this problem and i will help you if i can okay?

[oak panther]

Nono, I got this

[grave plinth]

You can solve it by yourself?

[oak panther]

Yep I hope so

[night cloak]

@oak panther pubg and it's developers can't help with this problem

[grave plinth]

So i wish you can get your account back

[night cloak]

This is a Facebook problem you will have to take it up with the Facebook help

[oak panther]

I don’t understand how one game can transfer accounts over but the one I spend the most money on can’t

[night cloak]

I had my account hacked but I got past it

I had to start all over

[oak panther]

You didn’t spend $1,000 on your account though did you

[night cloak]

No because I'm not a dumb@ss

😐

[oak panther]

True but people like me keep the game going

So

[night cloak]

Not really it could keep going without people like you

Tons of small amounts of money can pile up quick

But back to the problem at hand

[oak panther]

Really? They won’t be making any money. How can they sustain servers. They’re looking for max profit. Not some crap that’ll keep them on the edge

[night cloak]

Please don't ping a mod/dev/contrib. This is a Facebook problem not a pubg problem

[oak panther]

How was I supposed to know

I liked the other guy

You can piss off

[night cloak]

I'm trying to help

Apparently he didn't know what he was doing

[oak panther]

Hah, I only see you as hostile

[night cloak]

See me as whatever you want

[oak panther]

Good because I am

[night cloak]

Pubg cannot help an account loss (I would know because I have lost one of my accounts) contacting them won't help, the only way you can get your account back is by getting your Facebook back or if you still have access you can your Google account (if you have one)

You can link multiple things to your account

So if one of them gets hacked you have an extra way to get in

[oak panther]

I only hooked it up with Facebook. But you’re saying I can use google for it too or

[night cloak]

Yes if you still are able to get on pubg with that account

[oak panther]

How would I be able to login with google on pubg. All I get is: guest, twitter, facebook, and gamecenter

[night cloak]

@oak panther it should have a Google option

It might show up after you link it

[rapid dove]

I had my acc linked with Twitter and lost it

Got it back tho

[oak panther]

How would I link it? Because I can’t login to Facebook with the account to begin with

[night cloak]

Hey @grizzled lark or @neon patio I'm going to sleep can you help him with the rest of it

[grave plinth]

@oak panther Did you link Game center to your account ?

[night cloak]

@oak panther also I wasn't sure if you still had access

So the only way is to go thru facebook

[grave plinth]

No airdrop

[echo eagle]

When today I am playing the drop is come then we go and see there is no drop only red smoke coming out from ground

[night cloak]

It's a glitch with the collision @echo eagle it's a rare occurrence so you shouldn't see it again

[echo eagle]

Hope so

[grave plinth]

@night cloak What is your PUBGM IGN

[echo eagle]

When pubg lite is launch in india

[night cloak]

Please go to #chat, #pubg-mobile or #481209061581520920 if you arnt helping

@echo eagle we don't have an official release date

[echo eagle]

Ok thanks

[night cloak]

Np

[copper kestrel]

I need help

U guys banned me for 30 days

Help

I didn't use 3rd party application 😫

[warped solar]

@copper kestrel #news

[exotic crystal]

My account is banned for 91 days
Email [e-mail]

[rancid tide]

@exotic crystal why?

[exotic crystal]

3 days before I purchased royal pass of 600 uc

I don't no why

[cyan rampart]

@exotic crystal Refer to this

[gray escarp]

#mods does using 2 pubg acc in single device violates TOS ?

[exotic crystal]

I'm using same account in emulator and a mobile

[gentle lily]

@copper kestrel they wont do anything, it's pointless to ask

[exotic orbit]

@exotic crystal same account in emulator and mobile doesnt matter. Thats fine

[exotic crystal]

What I do to unbanned the account

[gray escarp]

@exotic crystal no way this time they are not un banning

[exotic crystal]

I purchased royal pass of 600 uc

I purchased royal pass of 600 uc

My hard money is wasted

[gentle lily]

Not the only one, might as well just do a return and get your money back

[exotic crystal]

And my progress

[copper kestrel]

Ok 30 days we can wait

[exotic crystal]

But my account is banned for 91 day

[gray escarp]

If u think u haven't any violations please mail Tencent regards this and also file a claim from there too..

[night cloak]

@gray escarp Yes, you can create multiple characters with different social media accounts.

[gentle lily]

@gray escarp i've done that multiple times, they respond to both email and in game with the exact same messages, and that's that. They dont care if you're innocent or not

[night cloak]

@exotic crystal Did you try to chargeback? Tried to get a refund from App Store..?

[dawn burrow]

There is a problem in the new Scar-L skin named "Blue Dimension"..when you put a scope on it,it's ironsight and scope gets overlapped giving you an awkward appearance

[exotic crystal]

@night cloak yeah I tried but they don't refund my money

[night cloak]

@night cloak #chat

Why?

I want an explanation why the game isn't doing anything aginest these hackeds

[exotic crystal]

@night cloak that's Right

[dawn burrow]

@night cloak Definitely edited one😒

[night cloak]

@exotic crystal Welp, that is against the ToS. Maybe Apple Store already has charged back and soon you'll be given that money.

@night cloak From a Content Creator who is currently not online?

Alright listen to this, 122 games 105 wins

[exotic crystal]

There is any way I can unbanned my account

[dawn burrow]

Pl @night cloakThe same editor can be used twice"It's not use n throw"😒

[storm flume]

To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.

Email the evidence with any explanation to :- [e-mail]
Remember - Receiving a response will take some time,try to be patient with it.

You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile

[night cloak]

I got killed by an idiot shooting me through a mountain

Headshot, kar98

Has to be 1km away

@exotic crystal Actually no. But you can still try emailing the in game support or at here [e-mail]

Are u telling me I need to record every moment of my gameplay to catch the hackers?

[dawn burrow]

@night cloak Don't you think you should be more alert😒

[exotic crystal]

@night cloak if u need money I will give

[night cloak]

@night cloak Do you have the footage or reported through in game?

@dawn burrow stay outta this

@exotic crystal Nope, that's not how it works.

[exotic crystal]

@night cloak but please unbanned my account

[night cloak]

No I do not, I don't record an already graphic demanding game

@exotic crystal Its a lesson for you. You're lucky you didn't get a 10 years banned.

[dawn burrow]

@night cloak You can't prove it with fake photographs for sure😒

[night cloak]

@dawn burrow can you just shut up?

[fathom sparrow]

Anyone can help me?

[night cloak]

@night cloak Then did you report through the game?

[dawn burrow]

If you have the real one..please share the I'd of these guys n have em banned ofcourse

[night cloak]

No links please.

U got a bunch off bullcrap in ya man @dawn burrow

[dawn burrow]

Messages are disappearing

[night cloak]

Check them out for yourself

@night cloak @dawn burrow Stop it.

[fathom sparrow]

My account hai been banned😬

[night cloak]

Stay outta this if u don't know crap

[fathom sparrow]

Help me plzzz

[night cloak]

I said stop it.

No I do not have a footage. Am I supposed to be recording every single part of my gameplay?

[fathom sparrow]

@night cloak can you help me?

[dawn burrow]

!rank

[half yew]

SmuggleBear_Calvin, this command is disabled in this channel. :SMILESWEAT6:

[night cloak]

@fathom sparrow Did you try to chargeback? Tried to get a refund from App Store..?

[fathom sparrow]

@night cloak No

[night cloak]

@night cloak Yes, if you wanna report and take down a hacker fast. The in game report works too but it's a bit slow.

[fathom sparrow]

Help me please please please @night cloak

[night cloak]

@fathom sparrow From where did you get UC again?

U want the hacker's profile?

Ok wait

Go to the leaderboard and u can see 100

[fathom sparrow]

@night cloak i just buyed uc once for rp

[night cloak]

There

[dawn burrow]

Wait I'll brb

[night cloak]

Check any one of them out

@fathom sparrow With your App Store account? Or from individuals?

[dawn burrow]

Nah they aren't hackers..they mostly play it on emulators

[fathom sparrow]

In season 2 by bank account and in this season by play store @night cloak

[fallen stump]

why everyone in fpp solo play in miramar

[night cloak]

@fathom sparrow So you sure you didn't try to get your money back? How long is the ban?

[bright gale]

i just got banned for no reason at all

pls someone help me

[night cloak]

@fallen stump Maybe they likes it?

[fathom sparrow]

@night cloak i am sure....for 1mon

[night cloak]

@dawn burrow emulator players don't bloody show up

So smart, if ur no help then just shut up

@fathom sparrow Email your reports to the developers at [e-mail].

[dawn burrow]

@night cloak No offense please

[night cloak]

@night cloak @dawn burrow move to #chat

@bright gale Did you try to chargeback? Tried to get a refund from App Store..?

Sorry, did I hurt your sensitive feelings? I am deeply sorry and therefore apologize with all my heart

[bright gale]

i just purchased my elite pass 2 days ago

[dawn burrow]

Share a screenshot of that profile..I'm not gonna keep searching for your hacker all by myself

[bright gale]

and today they banned me for 30 days

ok let me send screenshot

[night cloak]

@bright gale no screenshot needed.

Just answer my question.

[gentle lily]

@night cloak I had a $25 giftcard for mine but accidentally charged it to my phone plan, so I did an accidental buy on that purchase and repurchased the $25 with my giftcard, I never spent the UC because i was waiting for them to take it back. But they dont even acknowledge my situation when it was an accident.

[night cloak]

@night cloak I told you, you need footage, these aint gonna help.

[bright gale]

@night cloak what question

[night cloak]

@bright gale Did you try to chargeback? Tried to get a refund from App Store..?

[bright gale]

no i didnt

[dawn burrow]

Get em moderators

He caught em red handed

[bright gale]

someone from discord purchased my elite pass and i gave him money

[night cloak]

@gentle lily wow so many accidents. Did you read the info written on there that eRP cannot get refund?

[bright gale]

and pass was working fine till today

[dawn burrow]

But I donno how the world he was matched up with em' maybe he too is a top player of the leaderboard

[night cloak]

@bright gale Oh. Stolen credit card issue. You should never do that. It's against terms of service. Now it's a lesson for you.

[bright gale]

what issue

i dont know

please help me

[gentle lily]

@night cloak so if I accidentally use the wrong payment method I'm shit out of luck. Not entitled to a refund and then get banned even when I dont use the UC

[night cloak]

@bright gale We can't help you. It's illegal activity, real life crime.

[bright gale]

i didnt do anything

[fathom sparrow]

@night cloak i can give you footage

Of a hacker

[bright gale]

i gave him money and id

and he purchased elite pass for me

[fathom sparrow]

@night cloak i have a recording

@dawn burrow bro

[night cloak]

@bright gale Unfortunately, you shouldn't have bought from the guy. He used a stolen credit card to purchase your elite pass. It's completely illegal and you could end up in Jail.

[fathom sparrow]

@night cloak listen me

I have a footage of hacker

I was playing with him

[night cloak]

@fathom sparrow Email your footage to [e-mail]

[fathom sparrow]

@night cloak ok

[dawn burrow]

Incredible stats🔥

He's ain't human he's octopus

[fathom sparrow]

@dawn burrow do you need footage

He was driving under water

[night cloak]

@dawn burrow move to #chat

[dawn burrow]

Ohk

[leaden folio]

My account band without any reason

I am not using any type of hack

[night cloak]

@leaden folio For 10 years?

[leaden folio]

No 30days

[night cloak]

@leaden folio Did you try to chargeback? Tried to get a refund from App Store..?

[leaden folio]

No

[night cloak]

Did you purchase the UC with your own cards? Or from another person? @leaden folio

[lyric junco]

I can't add my ingamename to pwk invitational,

[leaden folio]

Yes I purchase 1800uc for royal pass

[night cloak]

@lyric junco Use a PC to do that instead of mobile.

[leaden folio]

Mobile

[lyric junco]

Okay

[night cloak]

@leaden folio With your own card?

[leaden folio]

Yes

[night cloak]

@leaden folio weird. Email your reports to the developers at [e-mail].

[balmy sleet]

@fathom sparrow youre a hacker coz you dont have headshots

[leaden folio]

How to fix it

[cyan rampart]

@lyric junco Character ID is not your username.
Character ID is a unique number. Click on your profile and you'll get it below your name.

[fathom sparrow]

@balmy sleet man this is new season

[night cloak]

@leaden folio You cannot fix it, just email the developers so they'll investigate and let you know why your account was banned.

[leaden folio]

Ok

[night cloak]

@fathom sparrow move to #pubg-mobile

[strange mauve]

Hello, when is the button from tpp to fpp released for pubg mobile globalm

Global?*

Why KR/JP server have it already

[night cloak]

@strange mauve KRJP doesn't have it.

[strange mauve]

Oh really

i'm not stupid ._.

Here

[gentle lily]

Customer service doesnt tell you why you're banned, its "oh well dont care, wait the time"

[strange mauve]

Watch it and u know "KRJP doesnt have it"

Why global version doesn't have it then

Plus i found this video by searching randomly. And i'm not korean lol

[night cloak]

@gentle lily They Do actually.

@strange mauve can you send a screenshot?

[tropic tangle]

So if I get this straight, if we request refund from App Store even once, we're banned?

[night cloak]

@tropic tangle Yes.

You have to contact pubgm customer support for the refund, not the App Store support.

[gentle lily]

@night cloak contacted them 4 separate times, got the exact same prefilled response everytime, and then they wont respond to any of your replys after that

Wont answer why you're banned

[night cloak]

@gentle lily Can you send the screenshot?

[night cloak]

@gentle lily It did say why your account was banned, check the examples, your account was banned for one of the reasons.

[gentle lily]

@night cloak non of those reasons are accurate

[night cloak]

@gentle lily They investigated and found so. It's not an auto bot reply.

Alright, let me ask you a few questions, can you answer?

[gentle lily]

Lol non of those have ever happened. Go ahead, I know what the reason is but they havent told me it's right

[night cloak]

@gentle lily Did you get banned for 10 years?

[gentle lily]

No, 30 days

[night cloak]

GFX modification

For 30 days

[gentle lily]

Dont have it, play on S9

[night cloak]

@night cloak that's 10 years ban.

Someoen told me.30

My baf

[gentle lily]

30 days is "return fraud"

[night cloak]

@gentle lily Did you try to chargeback? Tried to get a refund from App Store..?

[gentle lily]

I had a $25 google play card, went go purchase $24.99 UC, it charged it to my phone plan on accident. I did an accidental purchase through google for that transaction then repurchased the $24.99 with my giftcard. I did not spend the 1800UC from the first transaction because I was waiting for them to take it back as it's not mine to spend. But they wont acknowledge this nor seem to care. @night cloak

[tropic tangle]

How long does the ban period last?

@night cloak Taking the same case as @gentle lily, are we eligible for a refund or we still get banned?

He has a right reason for a refund.

[gentle lily]

@@tropic tangle Thank you. It is 30 days

[night cloak]

@tropic tangle @gentle lily Did you two contacted Tencent support for the refund? They usually would give you refund if you didn't purchase anything with the UC.

[gentle lily]

I dont want the refund, I just want the account unbanned

[night cloak]

I asked you something, can you answer?

[tropic tangle]

@night cloak How is someone decided whether their banned or not.

My friends have requested refund from Apple and are still playing....

[gentle lily]

I got my refund through google on the first transaction, I don't want a refund on the 2nd transaction

[night cloak]

@tropic tangle Then they'll soon get their karma, don't worry about it.

@gentle lily That's why you're given the 30 days banned. It's a lesson. Don't try to chargeback. First contact in game support. I hope you won't make any more mistake.

[upbeat bone]

What'll happen to my clan points if I join a new clan

[night cloak]

@upbeat bone Nothing will happen.

[gentle lily]

There is no in game "support" by the time I'd get a damn answer it'd be to late to go through google to get my accident purchase refund.

[upbeat bone]

@night cloak They'll remain the same ?

[night cloak]

I know the support takes time to reply due to huge amount of tickets. But you went against the ToS. And yes, you're banned for that reason. You're lucky it's only for 30 days, not 10 years. @gentle lily

[tropic portal]

Hi, since using gfx tool results ban, i just removed & repaired my game. Now its crappy.
Atleast give us option to enable antialiasing in redmi note 5 pro (sd636, 4gb, android 8.1).
It is very difficult to play without antialiasing, where all other phone users are able to see us clearly, but we are struggling. Its not fair.

[night cloak]

@upbeat bone Yes, of course.

[upbeat bone]

@night cloak thnx

[night cloak]

@tropic portal Just upgrade your device. Unfortunately the game isn't fair to low end devices and there's nothing you can do for it.

[tropic portal]

Ohh!

[thin wyvern]

where can i apply as a creator

[night cloak]

@thin wyvern DM a moderator.

[gentle lily]

Tencent employing their country's communist dictator politics into the game as well . 🙄

[last mango]

GFX tools got update saying they updated game policy and no ban guarantees so is it still banable ?

[gentle lily]

Yes

[last mango]

But they only made changes in resolution that it still !?

[sleek jackal]

My account has been banned for 28 days, pleas help

[coral wadi]

Anyone know's why Challenge Mission Week 2 isn't available yet ?

[night cloak]

Why can i not gain merit back?????

@night cloakHow much is it?

@night cloak You can slowly get them back by finishing games with a high rank

You can get a max of 3 merits if you finish top 10

@sleek jackal Did you try to chargeback? Tried to get a refund from App Store..?

[prime swallow]

@night cloak if i didn't did any thing and mistakenly i got banned what you can do for us

[night cloak]

@night cloak 41 :V

[flint garnet]

@night cloak +3 for finishing a match in the top 10, +2 for 11th-50th place and +1 for 51st-100th place.

[night cloak]

@night cloakHoly.
How many teammates did you kill?

@flint garnet oof my bad.

@night cloak lol i was getting my merit back up so i was at 71 and i accidently blew up a boat with my friend near it

@prime swallow If you think it's a mistake you can email the support at [e-mail]
Before doing that try to read a post #news

@night cloak why is the email not working?

[sleek jackal]

@night cloak yes

[night cloak]

You to @sleek jackal ?

[sleek jackal]

You too?

@night cloak

[night cloak]

Lol

[sleek jackal]

How many times you used refund?

[night cloak]

Wait wuh

I thought u were talking about the email lmao

[sleek jackal]

??

[night cloak]

Have u tried emailing support?

[sleek jackal]

Not yet

And you?

[night cloak]

I have but it keeps saying eRroR

[fierce cairn]

I got the royal pass but did not come to my duty for 2 weeks or 2. I did not win the royal pass score after I made 70 lvl royal pass because of Sezo too

[sleek jackal]

Can you share support email please?

[night cloak]

@night cloak um screenshot?

@fierce cairn can you change your name?

[e-mail]

[sleek jackal]

@night cloak will i get my account back before 30 days?

[night cloak]

Damn lmai

@sleek jackal If it's a mistake by them, you sure will.

@night cloak server is down maybe, try in an hour.

[sleek jackal]

@night cloak account banned for 30 days

[night cloak]

Oh alright thanks for the help @night cloak

@night cloak You're welcome.

@sleek jackal Did you try to chargeback? Tried to get a refund from App Store..?

[sleek jackal]

@night cloak they're not replying in in-game support

Yes

From playstore

[night cloak]

@sleek jackal They'll get back to you, it takes time.

@sleek jackal So you broke a ToS. It's not allowed to chargeback.

[winged ice]

Anyone knows about kar98 gold skin bug???

[night cloak]

You should've contacted the pubgm customer support for the refund not play Store. @sleek jackal
Now it's a lesson for you.

[bronze river]

When we'll able to play in Sanhok. anyone?

[sleek jackal]

I refunded approx 10 times :(

[night cloak]

@bronze river You can get the beta at #481208797352951851

@sleek jackal Then, I don't think customer support will help you.

[bronze river]

ty👍

[sleek jackal]

And spent 10,000 UC fro free

[night cloak]

No worries

[sleek jackal]

For*

[night cloak]

@sleek jackal It doesn't matter. You did refund fraud. You get the lesson.

You're lucky you didn't get banned for 10 years.

[sleek jackal]

:)

It means now i'll get my account back after 30 days @night cloak ?

[night cloak]

@sleek jackal Yes, after 30 days.

[sleek jackal]

Amount of UC in my account will be same or they will form my account?

[night cloak]

But repeated violations might get you a permanent ban, be careful from next time.

[winged ice]

@sleek jackal all items were revoked after ban

[night cloak]

@sleek jackal It will reduce depending on how much you chargedback.

[sleek jackal]

I chargedback more than 15,000 UC

[haughty cypress]

Rip 15k UC

[sleek jackal]

Just bought season 2 and season 3 royal paas in a fair way

But i've spent it in opening crates

[night cloak]

You know better how much UC will be reduced. @sleek jackal

[winged ice]

What you get??

[night cloak]

So the items you got will be removed as well.

[winged ice]

Yus

Too much fun lol

[sleek jackal]

Uhh damn

[winged ice]

@sleek jackal gg boi

[night cloak]

Dw google play will always help you.

[sleek jackal]

[winged ice]

@sleek jackal check your inbox

[sleek jackal]

@night cloak thanka for helping me :)

Thanks*

[night cloak]

You're welcome.

[lone depot]

Hey why no weekk 2 missions

[night cloak]

@lone depot it's been only 6 days, let's wait one more day.

[lone depot]

Ohh I forgot :P

Only like lvl 8 right now lol

[night cloak]

Ow good luck, keep wielding the pan 😉

[strange mauve]

@night cloak alright

Wait

[lone depot]

Lol you too 👍 @night cloak

[winged ice]

@night cloak did you play pubg mobile????

[night cloak]

@winged ice Of course, do you need any help?

[winged ice]

@night cloak ING ???

[night cloak]

@winged ice What do you mean?

[winged ice]

@night cloak in game name???

[fallen stump]

@winged ice not ing its ign

[night cloak]

@winged ice Let's not go off topic in this channel.

[winged ice]

@fallen stump oh sorry FK autocorrect

[fallen stump]

@night cloak is new skins crates coming in shop or not

[winged ice]

Yes there are many new skins in 0.8

[fallen stump]

@night cloak if i am in top 1 in solo fpp if i got ace rank do i get conquer rank

[night cloak]

@fallen stump Yes, there will. Check the time limit given on each crates, it will refresh with new items after the time period.

@fallen stump Yes, you get conquerer. Top 500 Ace will get it.

[fallen stump]

okey thanks

[winged ice]

!assistance

[lime juniper]

Hello, @winged ice! How may we be of assistance?

[winged ice]

Everytime in game when 2 players are left

[night cloak]

Try to write it in a single message.

[winged ice]

I'M facing "server timeout, go to login page" for few days in every match help me

:15x:

[night cloak]

@winged ice Probably an internet issue, try changing your internet source and try again.

[marsh plaza]

Hi I’m on iOS and Idk if this is for other devices but the directional sound system doesn’t work when I have my mic on.

[night cloak]

@marsh plaza It's normal.

[marsh plaza]

Oh ok, are you going to change it?

[night cloak]

@marsh plaza You face it even with headphones in?

[marsh plaza]

Yes

[night cloak]

@marsh plaza Are you using Bluetooth headphones?

[marsh plaza]

Yes

Airpods

[night cloak]

Try using other headphones with 3.5mm to lightning converter and see if the problem still exists or not. @marsh plaza

[marsh plaza]

Ok thanks

[stone yacht]

I got banned for no reason help me pung

Pubg help me

I got banned for no reason my account was : IND¥AbHi

[fallen ridge]

I also got banned plz help...just now

[stone yacht]

10 years of ban

How many time?

[fallen ridge]

My 91 days ban

[stone yacht]

That's good bro

I got 10 years banned

[fallen ridge]

i dont use any hack or any think😓

[stone yacht]

I know

Same here

[lime juniper]

Please read this channel's pinned messages for further information regarding account suspensions.

(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)

[dusky musk]

Any GFx tool

[errant helm]

Only hackers will get a 10y ban

[stone yacht]

No I'm not hacker

I never cheat

[fallen ridge]

for a making a pubg video on ny channel i used parrelal space

[errant helm]

Yeahh i will say the same, i am not a hacker

10y is for cheating with hacks

[dusky musk]

Did you purchase any item

[stone yacht]

Yeah I purchased royal pass

[lime juniper]

Please read the pinned message: all the information you need is there.

[stone yacht]

[dusky musk]

Did you ask for refund

[stone yacht]

How to get unbann now?

N

[errant helm]

Make a new acc, and dont cheat

[lime juniper]

Please read the pinned message, @stone yacht: all the information you need is there.

[stone yacht]

Bro I spent. A lot of money

On my old account

[fallen ridge]

@dusky musk my friend took my account he buyed royal pass! Free for may !! May be he did😠 he was saying about refund..

[stone yacht]

Oh

[dusky musk]

Then it's a technical issues your account will be unbanned soon if not found guilty.

[stone yacht]

Really

I got 10 years of banned

That's not fair

[lime juniper]

Please discuss this in #pubg-mobile, @fallen ridge, @stone yacht and @dusky musk! If you have any other questions, feel free to ask.

[stone yacht]

Please #pubg help me

[dusky musk]

Yes then read the new policy of PUBG Co.

[stone yacht]

Which new policy

[fallen ridge]

@dusky musk some people r there who r selling uc in cheap money by taking our account😠...now know about refund one of my friend said me

[stone yacht]

Oh

[dusky musk]

BANNED From PUBG Mobile For Using GFX Tool?!? | PSA From DerekG

[stone yacht]

Yeah I used it before 2 months

Then I deleted

[dusky musk]

Watch DerekG YT channel

[stone yacht]

I watched it

[fallen ridge]

My account will unban?

[stone yacht]

What about my account?

Please say

[dusky musk]

30 to 60 days of ban

[neon patio]

What's funny is ive personally told Derek G that GFX Tools is bannable.

[stone yacht]

Oh

I got 10 years of ban

[dusky musk]

@neon patio

[stone yacht]

Please unbann my account

[dusky musk]

Make new account

[stone yacht]

No I can't

[neon patio]

@stone yacht We don't deal with bans or in-game transactions here, you'll need to email our customer support.

[fallen ridge]

I'm just gonna kill those who r selling uc😤

[dusky musk]

@stone yacht you unwillingly tried to cheat with PUBG.

[stone yacht]

Bro they not replying

[dusky musk]

Maybe your friend

[neon patio]

@stone yacht It takes time, it's also likely you will remain banned. Unbans are extremely uncommon.

[stone yacht]

No I don't use hack

[neon patio]

As Error said, you can file a claim in-game.

[fallen ridge]

@neon patio i did but no rply

[strange mauve]

@night cloak

[neon patio]

@fallen ridge theres nothing you can do other than wait.

[strange mauve]

This one is KRJP version

[stone yacht]

See

[strange mauve]

Saw the "FPP"?

[winged ice]

[neon patio]

@stone yacht Yes, I understand your circumstances. All you can do is wait, we do not deal with bans here.

[stone yacht]

Yeah

But do something my all money there

It's so wrong when a fair player get banned

For no reason

Of 10 years 1000 years what is this

😭 😭 😭 😭

[fallen ridge]

@stone yacht 100% sure u have tried to hack

[stone yacht]

No man

Why should I try to hack

I don't like hacks

[neon patio]

@stone yacht We can't do anything, we do not have the power to unban anyone. This channel is specifically for in-game support and troubleshooting, this isn't a "ban appeal" channel.

[stone yacht]

So what should I do @neon patio

[fallen ridge]

@stone yacht pubg is not fool! They will not ban any account with out any reason for 10years

[strange mauve]

@neon patio hello, when they add the FPP button for TPP mode

[neon patio]

@stone yacht Like I said several times, wait. There is nothing more you can do.

[stone yacht]

Wtf @fallen ridge I'm not hacker

[dusky musk]

@neon patio how can I be a part of this chann

[fallen ridge]

@stone yacht ya man

[stone yacht]

I was playing 22 hours a day

Play with me you'll understand how I play

[neon patio]

@fallen ridge Stop conversating in the support chat.

[stone yacht]

Is pubg fraud?

My all money gone

[neon patio]

@dusky musk I don't understand your question, can you please elaborate?

[strange mauve]

Uhh can anyone answer my question please?

[dusky musk]

@neon patio How can i be a member of support chat

[stone yacht]

What I can do

[neon patio]

@strange mauve We are unaware of any plans on that feature.

[stone yacht]

Clearly I can't wait for 10 years

[strange mauve]

oh

[stone yacht]

Because I'm not hacker

[neon patio]

@stone yacht We cannot assist you.

[stone yacht]

Tell me @neon patio that how to fire a against you !

[dusky musk]

Can't understand @lime juniper

[strange mauve]

aww i was wait for it, why KRJP server have the FPP button :(

[fallen ridge]

My banned only for 91 days..but i can't wait lol

[stone yacht]

I want to case bcz it's completely took my all money

[fallen ridge]

@stone yacht lol man

[stone yacht]

Yeah man it's very wrong

You not hacker why u got banned

I'm not why I got banned

My friends aren't also why they got banned

[neon patio]

Stop conversating in the support chat, final warning @stone yacht @fallen ridge

[fallen ridge]

@stone yacht hackers r only banned for 10yrs i don't know yours

[stone yacht]

We need support that's why we are talking @neon patio

[fallen ridge]

ok ok @neon patio

[neon patio]

@stone yacht You've asked the same question several times, and i've answered it several times.

[stone yacht]

Ok @neon patio

[neon patio]

The answer will remain the same no matter how many times you ask it.

[stone yacht]

Yeah @neon patio

So @neon patio

[dusky musk]

By purchasing ingame items and asking for refund @stone yacht

[stone yacht]

You can kill me ? @neon patio

@dusky musk no

[neon patio]

@strange mauve FPP and TPP can be selected in the game lobby, but you cannot switch during a game.

@dusky musk Were done discussing his ban.

[stone yacht]

I'll committee suicide if I don't get unbanned and I'll post it on everywhere

[muted plank]

Lol

[fallen ridge]

Lol

[stone yacht]

@neon patio

[neon patio]

Enjoy the mute

[muted plank]

Gg

[neon patio]

@muted plank No off-topic in support

[lime juniper]

And do not be disrespectful towards other staff members and server members.

[muted plank]

??

[cunning talon]

When will the next update come any estimated date?

[storm flume]

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

[tidal fable]

I have a big problem

[dawn burrow]

There is a problem with Scar-L skin named "Blue Dimension"..on selecting that skin for Scar-L n using any scope on that results as overwriting of the AR's Ironsight and Scope.Please fix this ASAP

[neon patio]

@dawn burrow This is a known animation bug, should be fixed soon.

[dusky musk]

Fixed in 0.8.0

[muted plank]

@tidal fable Whats your problem ?

[tidal fable]

[TR]Oyunu girerken yükleniyor ekranında kalıyor ve oyundan atıyor

[dawn burrow]

@neon patio Thanks

[muted plank]

@tidal fable try clearing chache

[tidal fable]

Ve oyunun ortasında takılıyor ve gene atıyor

Çok denedim işe yaramadı

Her şeyi yaptım bu sorun çözülmezse oyunu bırakacağım

[cunning talon]

@tidal fable English only please

[tidal fable]

Turkish

Google Translate?

[neon patio]

@tidal fable Are you playing your game on a wifi connection?

[tidal fable]

Yea

[neon patio]

Try restarting your router

[tidal fable]

Her şeyi yaptım olmadı

It so boring

Bak oyunun ortasında bir anda donuyor ardından oyundan atıyor

[neon patio]

@tidal fable Can you try restarting your router again? Along with restarting your phone?

[tidal fable]

Yea

[heavy grove]

Why is there no rp missions for this week?

[tidal fable]

My device

[neon patio]

@heavy grove There are, under week 1.

[tidal fable]

Samsung Galaxy Note 10.1 2014 Edition

[deft kiln]

@neon patio bro i just wanted to ask you why does the emulator lag and crash so much ?

[heavy grove]

I already done week 1 dont they refresh every week?

[deft kiln]

is there a way to fix it ?

[tidal fable]

Please fix my problem

[neon patio]

@deft kiln It could be related to your systems specifications, could lack resources to run it.

[deft kiln]

okay

[neon patio]

@deft kiln Try lowering your settings and keep background applications closed.

[deft kiln]

okay thx @neon patio

[tidal fable]

Do you want screenshoot

[turbid flax]

Hello?

[tidal fable]

Please fix

Heeey

[neon patio]

@tidal fable You need to try my solution before we can move on to alternate solutions.

[heavy grove]

@neon patio shouldnt rp missions refresh every week?

[neon patio]

@heavy grove Yes, but the week isn't over.

[tidal fable]

I talk steve

[heavy grove]

Ok thx bye

[turbid flax]

Cant claim the season reward combat goggles.. already finished playing in diamond.. right now 80/5

[heavy grove]

Reddish try restsrting yout game

[turbid flax]

already restart my game

[heavy grove]

Maybr clesr cache

[neon patio]

@turbid flax Known bug, should be fixed soon.

[heavy grove]

Or restart your phone

[turbid flax]

Oh ok, thanks

[heavy grove]

Lol

Restsring thr game just fixes everything

[tidal fable]

[TR] Denemediğim şey kalmadı artık yoruldum. Bıktım

[heavy grove]

Most of the time

A quarter of thr time

2 3rds of the time

[tidal fable]

I want talk you

[heavy grove]

Talk

[tidal fable]

Instagram

?

[heavy grove]

Why

[tidal fable]

Screenshot

[heavy grove]

We can just talk here

[woeful scarab]

Help me I m banned for no reasons...I don't use any hacks or something like gfx..I just got a royle elite pass and after 1 day I m banned...plz help

[cunning talon]

@heavy grove @tidal fable don't chat here please go to #chat

[heavy grove]

@woeful scarab did you try to refund?

[cunning talon]

This is a support channel

[heavy grove]

Ok ghost yes it is

[tidal fable]

I speak turkish

[neon patio]

@woeful scarab you'll need to file a claim in-game.

[night cloak]

@woeful scarabsame .
Got banned after purchase elite pass

[grizzled lark]

@tidal fable go to #482111832669159445 and select turkish language

[turbid flax]

maybe you bough the UC from a shady type