ahh true.
#questions
twin raptor
lime juniper
😉
twin raptor
so they will be banned soon. right?
lime juniper
They will either be banned or lose their right to make further purchases. It depends on whether it is the first offence, or if this has been repeated before.
rancid tide
Hello. Can I get more info on PUBG lite?
twin raptor
they should get banned.
lime juniper
What is the question, @rancid tide?
twin raptor
getting 10k bucks thing for free ;_;
rancid tide
@lime juniper how much RAM do I need to get PUBG lite?
lime juniper
All instances are evaluated separately, @twin raptor. Tencent does what is best for everyone!
You can play with 1 or 2 GB, @rancid tide.
misty oracle
@rancid tide, in game description in GP says "1 Gb"
rancid tide
Oh that's good because my friend has a phone with 1.5 GB of RAM.
Thanks for the info.
lime juniper
The lite version is better optimized for low-end devices, @rancid tide, so that should be fine.
rancid tide
Uee.
lime juniper
Do you mean the file size, @foggy chasm?
rancid tide
@foggy chasm 1.5 GB, just like the mobile version.
👌
Ehh... the slightest bit. But 100 MB doesn't matter much. As long as you can use your computer with it.
I am sorry.
tacit rapids
Hey
I clicked the green button ( Chinese version)
What do I click now?
The option which probs says agree?
Or the other thing?
lime juniper
We do not provide support for Chinese versions here, @tacit rapids.
Tip: Take screenshots and translate with Google Translate.
tacit rapids
But when I asked something about the chinese version Ed told me I should ask here
And thanks for the tip
night pelican
worldly crescent
If i leave my current clan and join another clan, what happens to my clan points?
oh, so they will reset to 0?
and if i buy something from the clan shop and then leave the clan to join another one, the bought product will remain with me right?
night cloak
Killing friends in many matches will ban us is tjat so
night cloak
@worldly crescent ya
dusky echo
I got four clear shots of s686 and guess what that player with a ump kills me
I'm done with this game I'm never playing global version again
rancid tide
@dusky echo it's fine. Try again until you get a win.
dusky echo
@RV_wierdo it's not fine this is not the first time something like this happened I'm sure u have encountered something like this too
rancid tide
Yeah. I try and try again.
dusky echo
@rancid tide i can't believe how s#! T chinese version was and now it keeps getting better while global has became total trash
rancid tide
Then play Chinese if you are having a bad time with global. I play BETA tho.
dusky echo
Beta was full i couldn't get it in time lucky you!
rancid tide
Oh.
dusky echo
Is sanhok out in beta??
misty oracle
@dusky echo, yes
rancid tide
Yeah. So much bots tho. You get like 10 kills minimum every game.
One game I got 15.
dusky echo
@rancid tide try Chinese sometime it is really gold after gold less bots and many good players
night cloak
@dusky echo @misty oracle hey guys please keep you discussion to a minimal here as it’s meant for support only thank you 🤗
rancid tide
K.
misty oracle
Ok, sorry
night cloak
@foggy chasm no discussion here
steel anvil
When is 0.8.0 version coming to Asia?
night cloak
@misty oracle no worries 😃
dusky echo
@night cloak okay.
rancid tide
@steel anvil on Chinese version or global?
night cloak
thanks !
steel anvil
Global!
dusky echo
@night cloak ais S686 nerfed
steel anvil
BTW where can i get change log for 0.7.5?
rancid tide
What do you mean?
steel anvil
As we received 0.7.5 update what were the changes made in that version?
steel anvil
Ohk thanks
rancid tide
Np
night cloak
i said no discussion here
rancid tide
@night cloak I am helping with questions.
night cloak
@night cloak
rancid tide
I can't help in the support chat?
night cloak
not you
rancid tide
Dang... that's sad. How can i?
night cloak
how can you what?
rancid tide
Nevermind.
heavy cedar
Found hacker they say they don’t get reported because theri scripts are so advanced
So how to go against them
They have been using it since season 1
I have prrof video recording
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
lime juniper
Please follow these instructions, @heavy cedar.
Sorry, but that is wrong, @tacit rapids: we do not provide support for Chinese versions here.
Have you taken a look at #481199272499609627, @night pelican?
You will keep your clan points and the items you have purchased even if you leave your current clan and join a new one, @worldly crescent.
plucky venture
Hi I need help with a bug. I'm diamond I in duo Europe. But I cant collect the rewards from platimum and further. I played 40 games. And it still counts. 5/40 games. But I cant collect it
lime juniper
This is a known issue which is being worked on, @plucky venture. It should be corrected soon.
grave pond
Sorry can i ask
So im in asia server and my account got ban.how can i unban my pubgm account
plucky venture
@lime juniper Thank you. Do you know around when will it be fixed?
lime juniper
Unfortunately not, @plucky venture, but it should be soon.
@grave pond:
Please read this channel's pinned messages for further information regarding account suspensions.
(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)
plucky venture
@lime juniper ok thank you for your help
royal light
Why use GFX tools are banned?
lime juniper
GFX tools are designed to modify game files and otherwise manipulate its functionality, @royal light. This is prohibited, as stated in the terms of service.
lime juniper
That is why they introduced PUBG Mobile Lite, @royal light.
royal light
Can you give the link of lite version?
lime juniper
Take a look at #lite-news, @royal light.
night cloak
Why cant i purchase UC through carrier like Globe
?
Helps please last month it was working
lime juniper
Do you get a specific error, @night cloak?
night cloak
@lime juniper it just says payment unsuccesful
I have alot of load
The 600 +60 is 499 pesos in philippines and i got 538 of load
But still wont work
lime juniper
Does a reinstall help, @night cloak?
And are you sure you have enough money? Are you able to provide a screenshot of the error message?
night cloak
@lime juniper idk i tried clearing the cache
Yes igot 538 pesos
- 12 vat tax
So i guess 538 is enough right?
For the 600 uc for 499 pesos plus the 12 pesos tax
lime juniper
Are you able to provide a screenshot of the error message?
lime juniper
And what is displayed before that, @night cloak?
night cloak
Im using globe telecom to purchase UC
But today it wont work
It used to work before
lime juniper
You should probably contact your bank or Google for further assistance, @night cloak. Or maybe you can try again at a later time.
night cloak
Ok thanks @lime juniper
wind depot
Can we get permission to open a room
Ive a youtube channel and twitch
Help me please
lime juniper
If you are interested in the content creator program, you can take a look at this, @wind depot:
https://goo.gl/forms/f7NGIgkWuNIJT0OA2
http://pubgmobile.com/en-US/pwk/ (Enable desktop version of the page if error 404 is displayed.)
lime juniper
What is the issue, @cosmic shuttle?
cosmic shuttle
@lime juniperlook ss
@lime juniper it's not show me full picture!
@lime juniper are you blind?
lime juniper
So the issue is the screen resolution, @cosmic shuttle?
cosmic shuttle
@lime juniper yes
lime juniper
What device do you use, @cosmic shuttle?
cosmic shuttle
@lime juniper Huawei Y6 2017
lime juniper
Have you tried to restart or repair the game, @cosmic shuttle?
cosmic shuttle
@lime juniper yes it's not working
wind depot
@lime juniper is permitted
lime juniper
Is it like this in the game or only for your screenshots, @cosmic shuttle?
lost umbra
Will FPP available in arcade mode?
cosmic shuttle
@lime juniper in the game
lime juniper
Most likely in the future, @lost umbra.
How long has this been an issue, @cosmic shuttle? When did it first occur?
cosmic shuttle
@lime juniper today happen I finish match and then I go check me rank
lime juniper
Try to reinstall the game, @cosmic shuttle. If it does not help, please contact customer support via the game settings for further assistance.
cosmic shuttle
@lime juniper sorry but it's take long time to reinstall I will contact devs
lime juniper
As a matter of fact, it will be faster to reinstall, @cosmic shuttle. 😅
cosmic shuttle
@lime juniper ok I Will tru
open oracle
Is there any chance that death cam will come to pubgm in future,??
lime juniper
There is a possibility, @open oracle.
open oracle
@lime juniper but i think that will take more than 6 months 😔
lime juniper
The future will tell, @open oracle!
jade meadow
I recently reset my phone and restored a backup which had all app data on it
lime juniper
Yes, @jade meadow?
jade meadow
But now pubg has to "download resources"
I let it download them for about 2 days now
lime juniper
You need the OBB file too, @jade meadow. The data is not enough.
lime juniper
Use this, @jade meadow: https://drive.google.com/uc?export=download&id=1D-3nfxDI_bdoyulbHgTiSSZt0KOQ6rmk
modern granite
I have a question can anyone control akm recoil with 6x ?
open oracle
@lime juniper what about windows in the house, Chinese version gets that in 0.6 but still we don't get that and the feature where you can spectate your friends while they are playing, why these features are not implemented in global version till now??😔😔
jade meadow
Is this for 0.7.5? @lime juniper
lime juniper
Yes, @jade meadow.
And downloading this OBB file is the same as downloading the game from Google Play, @jade meadow: the OBB file is around 2 GB.
We do not know, @open oracle, but remember that the games are developed by different studios. Maybe it will be available soon!
It would be quite hard, @modern granite, would you not think?
lost umbra
Yoy think that a 4 gb ram-snapdragon 625 will be available to use HD graphics in the future?( I useed gfx tool when i didn't now that was iliegal and run perfect)
You*
lime juniper
That is currently unknown, @lost umbra, but there is a possibility, of course. The future will tell!
lost umbra
@lime juniper thanks!
muted dust
Where's the support when there are a lot of cheaters in game.?? ☹ ☹
I always reporting if there's a cheaters in game. There's some kind of tools like 100% aim (no recoil for all guns/weapons), bullet through the obstacles, and etc. And still, there's some cheaters around 😫 😫
lime juniper
We are sorry about that, @muted dust. The developers are continuously working on improving the anti-cheat systems and measures in order to provide you a fair gaming experience.
unkempt flame
now i know why people are so good in Pubg Mobile its because they are using “GamesirX1” with Keyboard and Mouse Versus the Authentic Mobile Players using Hands.
muted dust
@lime juniper when that anti-cheat systems will be released.?? Maybe not me, all players who want playing fair gaming experience need that immediately.
@unkempt flameeven using that kind of things, there's still some recoil if you shoot a bullet rapidly (like SCAR-L or AKM). Even i'm using Tencent Buddy Gaming, there's still recoild at it (all guns).
unkempt flame
@muted dust i dont care about the recoils or what so ever.. usig a keyboard and mouse is a big advantage already! 😒 jesus christ
Think that first if youre using that mouse and keyboard with emulators and gamsirx versus mobile players? So fckin Unfair.. and about your concern regarding the recoils or what thats your problem your nooob youre using alrrafy that mouse and keyboard and you still have a problem? Hahaha funny noobshiit
I dont have time for you
#idiot
desert rapids
@unkempt flame hey Carlo u one of the supporting team?
muted dust
Is this channel are allowed for offensive word.?? @lime juniper. Such as that.?? 🤔
This channel are pubgm-support, so anyone who are in the channel are need some info and support for anything in the game, right.??
desert rapids
Why the f*ck did pubg do this don't ban players who just are trying to get better gfx causing no harm and just banning them instead they should unlock every settings for every device and the players can themselves choose what they need pubg team ur dumb(Don't ban me)
unkempt flame
You allowed to that specially if you the person you are talkin to had a low I.Q
lime juniper
This should be taken in #discord, @covert whale. Can you please provide the Discord name and ID?
unkempt flame
😒 GamesirX1 players versus authentic mobile players? And still Gamsirx1 players still complaining about recoils? 🤣 the topic here is why pubg dev allowing that GamesirX1 and matching with the Authentic Mobile Players thats the question coz it has a big advantage while you are using GamesirX1 Device with Mouse and keyboard versus mobile players..
tacit hazel
can i run pubgm on A3 2017?
covert whale
@lime juniper ok wait
worldly crescent
can i disable aut0-pickup for specific items?
reef stirrup
@tacit hazel I run PUBG Mobile on Samsung A3 2016 smooth lol
arctic blade
reef stirrup
no lag
unkempt flame
@muted dust you are using Gamesirx1 right you claimed it recently and you still complaining about your recoils? are you using youre brain? You already had a Big advantage using keyboard and mouse and you still have a complain bout your recoils? 🤣 youre so funny #Noobplayer
tacit hazel
how many fps? xd @reef stirrup
arctic blade
what happen to this skin
reef stirrup
@tacit hazel idk its smooth
but I want a better phone cuz there is no shadow in my phone rip
muted plank
@reef stirrup do u have it on smooth and medium fps ?
reef stirrup
smooth
tacit hazel
lowest settings?
reef stirrup
everything on the lowest
unkempt flame
@muted dust i dont have time for your useless response
muted plank
You need 5
reef stirrup
idk sorry
tacit hazel
ono
muted plank
But you can try also
tacit hazel
not for the beta
muted plank
For live ?
reef stirrup
sadly if you use gfx tool you will get a ban!
muted plank
Yess
tacit hazel
kk
muted plank
I have 4 pubg on my phone
errant helm
Pubg neet to block low end user phone to the global version, let then use the Pubg Lite, so they can unlock the high FPS in the global game, let the gamers play with no lag on 60fps
tacit hazel
im talking about pubgm 0.7.0
muted plank
0.7.5*
errant helm
S8 is a high end phone and play with lag, pls unlock more setting for they who wanne play at high settings
tacit hazel
its still in 0.7.0 in my store
muted plank
@errant helm u play in high fps
errant helm
No i cant use gfx any more, its blockt
muted plank
@errant helm r u in Europe
errant helm
Yes
muted plank
If u bought it from America u had sd 835
errant helm
I know, but my phone can handle it easy
muted plank
@errant helm i know u have exynoss 8890
tacit hazel
wait...exynos chips aren't a little bit powerful?
errant helm
Les warm and the game is so more fun at high fps
muted plank
No
tacit hazel
oh btw
errant helm
Yes it is
tacit hazel
my phone has a exynos 5000 (i don't remember the exact number)
nocturne solstice
#chat
muted plank
I am also from Eu
tacit hazel
idk if i can handle pubgm
errant helm
Smooth and ultra or extreme are for me the best setting, but no, no extra settings for the ons who can handle it
muted plank
@errant helm ios users can Jb their phone and not violate the rules
tacit hazel
for those graphics editors?
muted plank
Install cydia and install an app called anywhere thath tricks u r using iphone 8 or higher
@errant helm wanna talk in dm ?
errant helm
I am not a hacker, bit F to hackers, but gfx is not a hack, of gif more fun to the game, pls pubg let high and users play on extra GPU settings, of just a click to open the setting for the Def team
muted plank
@errant helm
tacit hazel
why third party softwares are illegal? .-.
muted plank
They violate the eta or smth
errant helm
@muted plank u are a def off pubg
muted plank
?
errant helm
No we neet to talk here so hope that one def wil see this and think, yes we will unlock this option
livid tendon
Hello
I was playing pubg and in the last 3 matches a was suffering from a frozen inventory and a weird charicter movment
And some times falling of the map
I have a video of the frozen inventory but i couldnt capture the rest
PLZ HLP
muted plank
The moderators on this server can t unlock fps for us “; they are not officials of pubg
errant helm
Oke i will stop then
muted plank
@livid tendon the bug is known, they are working on a fix
Can i talk with u in dm pls @errant helm
errant helm
Yeah you can
ocean tree
Take action
night cloak
When pubgm competitive mode comes out on lightspeed version? I hate play with bots.
open oracle
U can reach to max rp lvl 85 for 600 UC elite pass??😔🤔😡
ashen turret
Anyone have beta of 0.8.0
night cloak
i do
ashen turret
Can you help me
night cloak
whats wrong
ashen turret
I need record gameplay
ashen turret
Samsung galaxsy J7 NXT
ashen turret
No the beta is not supporting on my phone
undone birch
Are the guns' stats ( recoil, ect) in PUBG mobile are the same as PUBG?
potent sigil
Where is the merit page?
sturdy plover
@lime juniper m8 i need your help
lime juniper
Yes, @sturdy plover?
lime juniper
In your profile, @potent sigil.
sturdy plover
Now, ima pm you
potent sigil
@lime juniper thx
lime juniper
Sorry to hear that, @sturdy plover, but they have hundreds of players to respond to!
Feel free to send me a message, I will get back to you as soon as possible. Have to go right now.
sturdy plover
I played with 2 people the other night, both were drunk people being extremely racist and offensive, i yry to report 2 days ago
Ima show you the names
umbral meteor
I downloaded GFX Tool 3 months ago. How can I get rid of it now?
sturdy plover
Apparently it mods the game etc etc third party etc etc
night cloak
it dont tho
it just makes it run faster
it helped my game
there is nocheating in it
muted plank
Yes but it violates the Eula
sturdy plover
Ik
muted plank
@night cloak
cursive ember
night cloak
but it does improve the game
elfin lagoon
hi sir i want to ask that what you guys are doing for hacker
i came across so many hacker recently
we guys play fairly but there is no chance winning against hacker they kill us
even if we are behind the wall
please sir do something about it
night cloak
@elfin lagoon If your being killed from behind a wall, if you just moved behind the wall, it could be desync. what your ping when playing a game?
elfin lagoon
100ms
night cloak
ok thats not too bad
elfin lagoon
i know he was using wall hacks
night cloak
what was his username
elfin lagoon
let me send you wait
night cloak
ok
night cloak
alright
drowsy eagle
i got band plzz help me i dont know why
woven atlas
@drowsy eagle read pinned message
cunning talon
@woven atlas if I change my clan will I lose the clan points? And have to start all over from scratch?
woven atlas
@cunning talon yes
cunning talon
😬
woven atlas
@cunning talon one min let me confirm it
cunning talon
K
flint garnet
@cunning talon no, you will keep your clan points.
woven atlas
Sorry @flint garnet ur right you don't loose clan pints
cunning talon
Uh.....?
woven atlas
No probs @cunning talon you don't loose clan points
versed furnace
for squad memebers
versed mural
Pubg is unbanning players who buyed uc from third person is this true
versed furnace
date 29th august
versed mural
@woven atlas is this true
night cloak
When's the weekly reset for RP Missions? I thought it was going to be today 🤔
woven atlas
@night cloak Wednesday
night cloak
😮 I see, thank you so much 🙏
flint garnet
@night cloak you can see the timer on the elite RP crate.
night cloak
😮 I didn't know that, thanks for the tip 🙏
Did they send the prize for the War Mode 18 eliminations challenge?
flint garnet
It should’ve went straight to your BP collection. @night cloak
flint garnet
We cannot help you with your ban here. Please contact customer support by PUBGMOBILE_CS@tencentgames.com for further assistance.
flint garnet
No.
flint garnet
As I said above, please contact customer support. They will be able to answer your questions.
versed mural
But they response very lateeeee
flint garnet
It takes time to get a reply. Just be patient.
weak hedge
I have found a fix if you dont hear anyone or your teammates dont hear you in vc. Everyone has to restart the game and it should work.
night cloak
I saw hacker today,
(he came as teammate in matchmaking
he got 20 kills and 16 in two matches
he's Chinese I think
How to report
@night cloak use the customer support email
Also please have a 30 second video to use as proof that the guy was hacking @night cloak
ahh I didn't recorded gameplay
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
night cloak
Ok
hoary abyss
Yesterday i lost a match and upon returning to the menu screen, my character had the Golden Sands Kar98 K and a hat on, both of which i do not have, is it an easter egg?
If you wish i could post a screenshot of it
hoary abyss
Damn
hoary abyss
^
night cloak
Yeaa
noble robin
I dont think you can judge with only 8 or 2 games so far
I had straight 11/11 wins when i made a new account
dusky bolt
My account got banned I was not using any third-party software what should I do now?
gray escarp
@dusky bolt how many days
dusky bolt
Just now
gray escarp
For how many days ?
dusky bolt
10 years
gray escarp
Ohh, file claim if I haven't done any thing that violates TOS
cunning talon
@woven atlas need email address for pubg
gray escarp
Btw check pinned message to know reason
cunning talon
@dusky bolt email 'em
storm flumeBOT
You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com
dusky bolt
I tried but they are saying that I have violates their rules
cunning talon
Convince them you haven't
versed mural
dusky bolt
Your account is just banned for 1 month my account is banned for 10 years
night cloak
@versed mural talk to customer support we can't do anything here about banned accounts
Same for you @dusky bolt
dusky bolt
But customer support is not replying
night cloak
Also if you are using a gfx tool then that's why u were banned
dusky bolt
Nope I was not using any gfx or VPN or third party software I was just playing my game fairly
night cloak
I was using that a long days ago when 6.0 was there then uninstalled that because it doesn't worked lol
@night cloak it does work for some devices but not all
hmm
dusky bolt
Is there is a chance that they will unban my account
night cloak
@dusky bolt yes
dusky bolt
But where should I contact with them
night cloak
You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com
dusky bolt
Ok thanks 😘
night cloak
Np
unreal dragon
When is pubgm lite releasing in india🤔
night cloak
@unreal dragon the release date is unknown
unborn nexus
Is there away to report people of teaming in solo's?
split wadi
Why i çan claim my season reward
I cant claim my season reward
Help me please
-_-
hoary abyss
Lmfao
lime juniper
This is a known issue which is being worked on, @split wadi.
split wadi
So if i get conqueror i cant claim border
lime juniper
You should be be able to claim them when this has been corrected, @split wadi.
split wadi
Need to play 5games right to get
lime juniper
Yes, @split wadi.
split wadi
What if i play in conqueror its already counted?
long shell
can somebody share pubgm discord server?
half yewBOT
Permanent Invite Link: https://discord.gg/pubgm
lime juniper
Is this what you are looking for, @long shell?
It should be, @split wadi, but not completely sure.
west bridge
@sleek plinth where are the weekly challenges?
undone birch
Why Royal Pass week 2 is not here yet?
west bridge
thats what i mean
sleek plinth
Be patient
west bridge
oke
long shell
i @lime juniper yes, thank you
raw hamlet
There is a crew called MGT with all hackers
long shell
@raw hamlet for real?
half depot
When the Fpp driving coming out ??
lime juniper
We do not have any information on that, @half depot.
raw hamlet
I have 3 footages of them shooting through walls
rapid firing from Distances And etc
and they are Ranked in top 100😐
MGT crew of hackers
half depot
@lime juniper Ok np 🙌
limber kettle
My account has been banned for no reason.
woven atlas
read pinned message
solemn dew
What is the size of the beta version?
woven atlas
Around 1.4 gb @solemn dew and again ingame you need to Download miramar and sanhok seperately
solemn dew
@woven atlask thx
limber kettle
Is there any way to contact pubg officials regarding my account being banned thing
lime juniper
Please read this channel's pinned messages for further information regarding account suspensions, @limber kettle.
(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)
somber kite
Need help with this
lime juniper
@tropic ravine?
rancid mango
@lime juniper is there any way to identify an emulator player apart from rooms?
tropic ravine
@somber kite Could you please translate your message from chinese to english?
lime juniper
Maybe @tropic ravine knows, @rancid mango. 😉
tropic ravine
It looks like you have an issue revolving around hyper-v
somber kite
I too don't know Chinese, got this error while sideloading the beta version in gaming buddy
@tropic ravine I tried turning the hyper-v on and off both
tropic ravine
Hmm
raw hamlet
@somber kite i know what it says
tropic ravine
What does it say?
raw hamlet
“An incompatible Hyper-v is detected. Please restart Hyper-v and restart.”
tropic ravine
What is your Windows OS?
somber kite
10
tropic ravine
Is it home/profesisonal?
somber kite
build 1803
tropic ravine
Enterprise?
tropic ravine
Ok, can you open up PowerShell or command prompt
cmd.exe and type systeminfo
If all listed Hyper-V requirements have a value of Yes, it should b okay
somber kite
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.
tropic ravine
It should be under the category Hyper-V Requirements
somber kite
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.@tropic ravine
tropic ravine
Are you currently running in a virtualized enviornment?
somber kite
No, I'm not
somber kite
yes, I am
tropic ravine
Do you have secure boot enabled in your bios?
devout carbon
Any news about pubg lite?
tropic ravine
Alright, great try loading up the emulator.
somber kite
tropic ravine
I was referring to secure boot being an issue, you might need to disable it.
Were you able to get a yes when inputting the commands in CMD?
split fern
When released 0.8 version pubg
somber kite
tropic ravine
I see, can you try disabling secure boot
somber kite
Let me try that
but it worked with the stable version
It's just that I can't sideload beta
split fern
When released 0.8?
somber kite
though the beta works on my laptop....i7 7700K
tropic ravine
Yeah, thats what I was asking about your CPU
somber kite
@tropic ravine Also, my laptop doesn't have an option for hyper-v in windows features .
tropic ravine
Disabled on your laptop?
somber kite
Yes
tropic ravine
Is it enabled on your desktop?
somber kite
After turning off hyper-v on my pc
tropic ravine
Any luck running it now?
grave plinth
somber kite
Hyper-V was the issue
tropic ravine
Fixed?
tropic ravine
Np, let me know if you have any other issues. Just was hard to understand because it was in chinese.
somber kite
@tropic ravine Same, we need to learn Chinese.
tropic ravine
😛
light abyss
@winged ice I'll try to help
flint garnet
@winged ice what can we help you with?
winged ice
@flint garnet can anyone please ban me on pubg mobile
flint garnet
@winged ice do you mean unban? We cannot help with bans here, please contact customer support by PUBGMOBILE_CS@tencentgames.com.
boreal perch
@flint garnet why i cant trust my game ?
winged ice
I need ban
rapid dove
hoary abyss
I dont own the k98 skin or the hat, is this an easter egg @flint garnet?
flint garnet
@hoary abyss I have no idea to be honest.
hoary abyss
Id tag community team but its againt the rules
hoary abyss
Oof how about you delete game
winged ice
But I install it again
hoary abyss
Android or ios
next shoal
@hoary abyss I bet if you hit repair, it would go away.
hoary abyss
No it went away after i went off screen
It was there then gone
Like a little secret tbh
dense galleon
I want to report a bug
storm flumeBOT
To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings
or
You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.
Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile
next shoal
@dense galleon ^^^^
dense galleon
Thx
lucid creek
No offense but this is bullshit
Tencent only on high class graphic cards and sent the low graphic cards to hell
next shoal
For devices with less good specs, there is PUBGm lite. Unfortunately not much can be done. It’s a complicated game that requires decent graphics cards. That’s not tencent’s fault. They’re just making the best game they possibly can.
night cloak
Guys help me out with this glitch, it keeps coming everytime I get a notification on my phone.
Makes me restart the game everytime and it's very annoying
dusky musk
Getting 500ms ping what should I do having a good speed internet thuo!
flint garnet
Try a different network @dusky musk
night cloak
Where can I find pubgm APK?
cyan rampart
@night cloak Most probably your device. Disable notifications.
serene niche
because when it came to season 3 did not reset totally the rank? had person stayed rank gold and platinum
sleek shale
Hey that's wrong guys elite rp player will get amazing stuffs but there is nothing that much good for non elite royale pass holders👀
That's wrong man
rigid thicket
flint garnet
@serene niche I’m not sure what you mean. Are you saying that a player had the same tier in the new season as before?
gray pebble
Hi guyz
flint garnet
@sleek shale Because Elite RP holders pay.
past pecan
Guys, how to change the profile photo in the game? I had a picture of my Google account, but I changed the photo in my account, but in pubga the photo has not changed, how can I change it?
gray pebble
@past pecan it can be changed
flint garnet
@past pecan give it a little bit more time.
misty oracle
When will be available Royale Pass missions of second week?
flint garnet
@misty oracle you can see the timer on the elite RP crate.
willow finch
@misty oracle Monday 0:00 UTC
flint garnet
@willow finch Wednesday.
willow finch
@flint garnetah yes I'm sorry.
night cloak
@sleek shale language.
misty oracle
@flint garnet, thank you!
somber kite
Hey can some one help me with an in-game error, translation from Chinese to English
cyan rampart
@winged elk From inventory, no.
From the shop, yes.
@somber kite In the global english version?
I took a wild guess about that.
@somber kite Please use #481209096192786442 if you are seeking assistance related to the BETA version.
lime juniper
Do you mean trust the developer on iOS, @boreal perch?
boreal perch
Yes @lime juniper
lime juniper
Have you tried to navigate to your device settings - General - Device Management, @boreal perch?
lime juniper
Are you able to provide a screenshot?
muted plank
@boreal perch can u please send a ss
lime juniper
Please use #481209096192786442, @boreal perch.
boreal perch
Ok thank you
mild spear
My ping is showing 1000ms
sleek shale
How to get Elite royale pass without purchased??
mild spear
Help
lime juniper
You have to purchase it, @sleek shale.
woven atlas
@sleek shale @lime juniper will help you
lime juniper
Have you tried to switch servers, @mild spear?
Lol, @woven atlas, two errors found each other.
lime juniper
What about a different Internet connection, @mild spear?
sleek shale
Why @lime juniper everyone is not that much rich that he/she has to spend money on game is it a game or a casino??
lime juniper
Nobody forces you to pay for virtual clothes and skins, @sleek shale, it is all optionally and the game is free to play.
mild spear
@lime juniper ok I will be back
sleek shale
But it against the equality and equity
Game is for fun not for making fun of other players..
@lime juniper
sleek shale
Yep I m
sleek shale
Same
lime juniper
As said, it is optionally, @sleek shale. You do not lose anything by not buying it.
torn spruce
wat does urs say
lime juniper
Are you able to provide a screenshot, @torn spruce?
sleek shale
How can I meet the developers??
night cloak
Just wanted to know how do you clean your ram?
lime juniper
You can always reach out to the customer service, @sleek shale.
storm flumeBOT
You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com
lime juniper
Do you have Android or iOS, @night cloak?
night cloak
@lime juniper android
lime juniper
What version, @night cloak?
sleek shale
Where @lime juniper
mild spear
@lime juniper MM YEAH problem with 4G
lime juniper
Send an e-mail or open the game settings and scroll to the bottom, @sleek shale.
mild spear
Wifi ping is ok
lime juniper
Glad to hear you figured it out, @mild spear!
torn spruce
@lime juniper well i have 15$ canadian dollars but when i try to buy a 600 uc 13.99 it’s say my currency is insufficient
sleek shale
I just want to say thanks for this mind exploding logic..WTF
@mild spear where do you live??
mild spear
@lime juniper what should I do with my 4g network ping issue
lime juniper
Try again at a later time, @torn spruce. Or insert some more money.
Use Wi-Fi instead, @mild spear! 🤣
torn spruce
well if dat don’t work wat do i do
lime juniper
Contact Google or Apple, @torn spruce.
sleek shale
@torn spruce then take a chill pill lol
night cloak
@lime juniper 6.0.1
sleek shale
mild spear
@sleek shale India .but 4G DOWNLOAD speeds 5mbps upload 8 mbps
night cloak
@torn spruce yes
torn spruce
k
sleek shale
@mild spear cool really . You are too much serious about this
torn spruce
well thank u @lime juniper
night cloak
@lime juniper 6.0.1
lime juniper
The built-in ability to clear RAM was removed in Android 6, @night cloak. It was available in Android 5 and below.
You can clear all the minimized applications by clicking the "box" button, (the button at the right side of the navigation menu, where you have the back and home buttons).
glad verge
where are the weekly missions?
night cloak
at the RP section
glad verge
Yes
deft kiln
when is the sanhok map coming??
lime juniper
In the next update, @deft kiln.
deft kiln
do u have any idea till when it will be rolling out @lime juniper
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
glad verge
where are the weekly missions?
sleek shale
@deft kiln nice questions
lime juniper
Wi-Fi connections are usually more reliable, @mild spear.
deft kiln
ok thx contributors
sleek shale
What's your name @deft kiln
lime juniper
The weekly missions for the royale pass system, @glad verge?
deft kiln
in game name? @sleek shale
glad verge
@lime juniper yes yes
sleek shale
Yeah
lime juniper
Do you know where you can find the royale pass system, @glad verge?
deft kiln
TheSuicidalBoy
glad verge
@lime juniper yes
lime juniper
You cannot find the missions in there, @glad verge?
lime juniper
The weekly missions will refresh in two days, @glad verge.
deft kiln
you might have completed them @glad verge
sleek shale
No one can help me I just have to uninstall the f u c k i n g game
glad verge
@deft kiln i complet all
lime juniper
You can take a look at the countdown timer, @glad verge. New missions will be available at the end of the countdown.
night cloak
@sleek shale what seems to be the problem
deft kiln
@glad verge can you post a screenshot ?
deft kiln
it has not come yet dude @glad verge
lime juniper
Please wait until the countdown ends, @glad verge.
sleek shale
Nothing it's all about elite royale pass
night cloak
@sleek shale Ive had my share of problems but i dont uninstall the game.
please tell me and ill try my best to help
deft kiln
week 2 is after some time i guess
night cloak
And what is wrong with the elite royale pass
sleek shale
There no amazing stuff for free royale pass holders while elite pass holders have all amazing stuffs .. but not everyone can purchase it
deft kiln
true @sleek shale
glad harbor
Royale free pass is some how a bit bad than season 2 , may be they will change whem sanhok comes thats why they filling with low free pass royale
glad verge
will only have missions on Wednesday? Shit
deft kiln
yes true
night cloak
@sleek shale The game dont give elite pass users the ability to be better at the game
just to have other clothes
deft kiln
season 2 free royale pass had better gifts
night cloak
Free users have the ability to get clothes too
sleek shale
Yeah @deft kiln
glad verge
@deft kiln yes
deft kiln
but the new one has just one skin at level 60
night cloak
just complete missions
muted dust
I want to share somethig (a clip of video), it depends on you all in this channel to judge it. But i can't upload in here.
glad verge
will only have missions on Wednesday?
deft kiln
just add a few more gifts
night cloak
Do you know how much it costs to have a a game with millions of playerws
night cloak
Please have you ever tought about their stance
deft kiln
but still we are supporting them
night cloak
with what
deft kiln
im just saying atleast 2-3 more gifts
night cloak
I dont see any advertisements
sleek shale
Look at the dress at to level 60 in elite royale pass it blow your mind
deft kiln
itll only increase and retain the player base better
night cloak
where do you think they get their money
deft kiln
thats what im saying @sleek shale
night cloak
no advertisements
But guys we are getting Off topic here
i dont see any support questions
sleek shale
Sab mile hoye he bhencho... @deft kiln
night cloak
If you want to complains to tencent about the clothes
deft kiln
ahahah @sleek shale
night cloak
please contact them via this email
deft kiln
thx for the email though @night cloak will do for sure
can we ask support questions related to emulator here too ?? or is there another channel for that ?
night cloak
Yes you can. They havent added a emulator support section yet
night cloak
I think the contributor @neon patio is the most advanced with emulators....
I dont have any info on it
night cloak
Yea i dont know xd dont use emulator :p
tender dawn
How to chat withe moderator
keen marten
I have a nickname of a hacker but not a gameplay of him doing so...
He was shooting ppl through the wall -_-
nocturne solstice
@keen marten then thats not enough proof for the devs lol. He gets away this time.
Anyways i need help. How do i use my twitter PFP as my game pic?
night cloak
Well you never know, we usally ask for a 30 sec vid or was it 30min...
anyways i would send it to PUBGMOBILE_CS@tencentgames.com for sure
lime juniper
30 seconds is only a recommendation.
keen marten
"we"
night cloak
yea that was it 30 sec
keen marten
I only have a screenshot and his name
and ingame I could only report the enemy that killed me
night cloak
not a problem... all reports is loved
keen marten
then suddenly "my" teammate shoots through the wall -_-
lime juniper
Feel free to report it to PUBGMOBILE_CS@tencentgames.com, @keen marten. It will be investigated, but it may take longer time and be harder than if you had evidence.
cyan rampart
Avoid teaming up with hackers, you'll lose merit and eventually be unable to play, @keen marten
tender dawn
Please help
cyan rampart
@tender dawn Yes?
keen marten
I didn't team up with hackers, I went in a squad with auto fill in with a friend of mine.. the other guys were 2 randoms and one of them had wall hack
tender dawn
cyan rampart
@tender dawn Used GFX Tool?
tender dawn
Yes
cyan rampart
There is a change in the Terms of Use.
GFX Tool is specifically banned.
lime juniper
You have already been answered in #discord, so please refrain from repeating the questions here, @tender dawn. In addition, please read this channel's pinned messages for further information regarding account suspensions.
(The pinned messages can be displayed by clicking the pin icon at top-right of the desktop/web application, or by clicking the three-dotted menu in the top-right corner of the mobile application and selecting Pinned Messages.)
lapis flax
Why does it shows incorrect GPU info on my phone? I lag a lot if I don't use gfx tool, any way to fix this
I have adreno 509 btw
lime juniper
This is something we cannot provide support for, @lapis flax, as using such tools is prohibited.
cyan rampart
@lapis flax What application is that?
tender dawn
Please unban my id i will never do this again
cyan rampart
@tender dawn It was clearly mentioned in the older ToS to not use any third party apps like GFX Tool.
You should have read it before accepting. You have to serve the ban anyhow.
lapis flax
And it checks and lists my device as one using a higher graphics settings than intended
lime juniper
It is still not related to official PUBG Mobile support, @lapis flax. Sorry, we cannot help you with that here.
nocturne solstice
@lime juniper how do i use twitter pfp in game instead of fb?
lime juniper
I am not sure how it works if you have two social media accounts liked to the same game account, @nocturne solstice.
tender dawn
Then what to do
lime juniper
The screenshot you provided has nothing to do with official PUBG Mobile support, @lapis flax.
nocturne solstice
But if I signed in with twitter only it automatically uses my twitter pic? @lime juniper
cyan rampart
That leans more onto the Android settings, @lapis flax.
Please reach out to your device manufacturer's customer support.
@nocturne solstice Which account did you link first?
lapis flax
I think the fault is with the app itself
nocturne solstice
Fb first
lime juniper
It will, @nocturne solstice, but as said, I do not know how it works if you use more than one social media account: most likely, it will use the first one.
nocturne solstice
Well that sucks cause I can't log out
lapis flax
Since the sg 636 processor was released after 660 which it thinks it is
Maybe report this to support so they can fix this?
neat turret
The GFX tool probably changed the setting to make it run better.
lapis flax
I don't use gfx tool thank you
tender dawn
Yeah @neat turret
neat turret
If it’s not working I’d get in touch with the support team.
lime juniper
Please stop discussing this here, @lapis flax.
For any feedback or suggestions related to the game, please send an e-mail to PUBGMOBILE_CS@tencentgames.com.
lapis flax
Do they respond there?
lapis flax
Or do I need to change values myself
lime juniper
It depends on whether you ask them to join you to watch a film or if you ask a question related to PUBG Mobile.
tender dawn
@lime juniper my friend using gfx tool but he's id was not banned
neat turret
Good for him. Still at risk
lapis flax
@lime juniper Didn't get that film part?
lime juniper
No need to discuss it here, @tender dawn. You have been answered now, be happy that it only is 30 days.
neat turret
He was being snarky back.
lapis flax
Will changing that to 509 lead to a ban?
tender dawn
Ok then close this #questions channel
lapis flax
Cuz I can skip all this just wanted to check
neat turret
If you reinstall it should auto detect the hardware.
I think repairing it will do the same.
Technically, it could ban you.
lime juniper
We are not developers, @tender dawn. We can only provide support for matters we are capable of providing support for. And we have done just that: you have been answered. So no need repeating the questions over and over again.
craggy rose
Im on 86/5 for the platinum jacket... I collected the shoes and pants... what should I do (in crown and still cant collect platinum and diamond rewards)
lapis flax
I just wanted the devs to correct since this is a new processor
Think I'd mail the support thank you
neat turret
I can’t fir sure say what to do. Never seen the issue. I’d check with CS before changing
Ah, ok
craggy rose
@help
cyan rampart
@tender dawn Stop spamming emotes
vocal minnow
@craggy rose have you played 5 matches while you were in platinum?
@tender dawn stop it.
@tender dawn final warning.
@tender dawn stop it to prevent unnecessary casualties.
neat turret
@craggy rose have you repaired the app, rebooted your device, or reinstalled the app?
craggy rose
@vocal minnow yes @neat turret No
neat turret
Try those things first
vocal minnow
@craggy rose try it.
craggy rose
Ill reinstall it when i get home, thanks
neat turret
@atomic elm
craggy rose
Lol
torn spruce
i can buy uc but only 180 one
torn spruce
and i need 30 for the season and i can buy the 60 uc but it says not enough i but i do have enough same goes for the 600 uc one too
lime juniper
This is a known issue which is being worked on, @craggy rose. It should be corrected soon.
The currency value for in-game items is defined by Google or Apple, @torn spruce. You should try again at a later time when the price changes, or apply more money.
torn spruce
@lime juniper is anyone else having this problem
i don’t have money i only have wats left
muted plank
@lime juniper
lime juniper
Yes, @muted plank?
muted plank
How many xp do u get for one mess ? On the !rank bot
night cloak
25
storm flumeBOT
Hello,
The Discord server Roles are totally independent from the game,
Your ranking ingame do not give you any roles in the server.
The discord server has some roles which could either be acquired by talking / chatting in the server.
The exp roles you see here,are the discord exp roles gained through texting in the server.
The bot gives you an exp from 15 to 25exp/min ,which is random.
Once you reach a certain level you get some benefits in the server.
Level 30 {Silver} - A role named "Silver".
Level 40{Gold} - A Coloured name.
Level 50{Platinum} - A Coloured name [Changed] | External Emotes.
Level 60 {Diamond} - A Coloured name [Changed] | Ability to add Reactions | External Emotes.
Level 70 {Crown} - A Coloured name [Changed] | Ability to change nickname | Add reactions | External Emoted.
Level 80 {Ace} - //Not decided//
*All the benefits provided apply only to #chat.
muted plank
Thx
torn spruce
@lime juniper is any one else having the problem that i am having
lime juniper
Some other users have asked about the same, @torn spruce. And the answer is the same: you do not have sufficient money to perform the purchase.
torn spruce
well i do tho
atomic elm
@lime juniper can link me the tos?
lime juniper
@atomic elm: http://pubgmobile.com/terms.html
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
weak hedge
I sent info and video but I was told to report in game
lime juniper
Then please do it via the game settings, @weak hedge. You can find the customer support button there.
mighty dragon
Any recommended way to play PUBG MOBILE On pc ?
lime juniper
Have you tried Tencent Gaming Buddy yet, @mighty dragon?
lime juniper
No, @mighty dragon.
night cloak
no
lime juniper
But it is recommended to use the official emulator, as this is optimized for the game.
primal vector
Bluestacks is turd use tencents
gaunt ember
Get this problem when i buying uc
grizzled lark
@gaunt ember It is not a new problem. This usually happens when they have refunded eariler purchases and Tencent decides to block their access to perform further purchases. In that case, they can contact customer support via the game settings for further assistance.
Sorry error I copy pasta it.
gaunt ember
@grizzled lark i contact customer support via game but no reply
lime juniper
You will need to wait patiently, @gaunt ember: remember that there are thousands and likely millions of players.
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
maiden wedge
Sorry I don't have that but I can bet you they use scripts they told me they do and insisted me as well
Shooting through walls
lime juniper
Feel free to report them, they will be investigated.
maiden wedge
I don't have footage
night cloak
screenshots?
lime juniper
You can still report them.
lime juniper
However, note that it may take longer time to review and investigate without evidence.
hasty ivy
these clan peeps hackers?well they participate in custom rooms,you can spectate and get recording there maybe
hasty ivy
i have played with them in custom rooms,they are quite good,guess you got the wrong idea.maybe get some gameplay recording
night cloak
14 kills in ace?
Bro that's not hard..
Their stats do not look good enough to be hackers.
Unless they are bad at hacking.
hasty ivy
there are some .lua files everywhere which some claim as hacks tho
vital sluice
fossil cave
Hello need help?
lime juniper
Hello, @fossil cave! How may we be of assistance?
burnt bramble
Hello?
lime juniper
Hello, @burnt bramble! How may we be of assistance?
forest onyx
@lime juniperare you pubg team
lime juniper
No, we are only volunteers on this Discord server, @forest onyx.
burnt bramble
@lime juniper using GFX TOOLS lead to Ban?
lime juniper
Yes, @burnt bramble.
burnt bramble
Why! @lime juniper
lime juniper
GFX tools are designed to modify game files and otherwise manipulate its functionality, @burnt bramble. This is prohibited, as stated in the terms of service.
muted plank
@night cloak ssly 14 kills for ace; if 14 kills is for ace i am god
forest onyx
@lime juniperhow can I talk with pubg team sir please tell me
storm flumeBOT
You can contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com
burnt bramble
@lime juniper oh god don't tell me. !!!! M using it since season 2
lime juniper
Then you should stop, @burnt bramble!
burnt bramble
Idk how to @lime juniper help please