When I use gfx tool i have band ?
#questions
heady estuary
flint garnet
@heady estuary you may get banned for using GFX tool.
raw axle
is pubgm lite compatible with users with pubgm?
night cloak
@raw axle pubg lite is a version of pubg for people who have less than 1 gig of ram
So it will be compatible with most
quick karma
stiff yarrow
My account wrongfully suspended
flint garnet
@stiff yarrow please contact customer support by PUBGMOBILE_CS@tencentgames.com
hot tangle
When can we expect the ability to play Pubgmobile on the chromebook?
I can download it but it does not have the ability to use keyboard and mouse
stiff yarrow
Thanks
flint garnet
@hot tangle there is no information on that.
hot tangle
K thx
Also is there any way I can get the recruiter role?
I would like to straighten out my clan and get a more competitive player base
night cloak
Bro. The server timed out and when we restarted the game, it didn't allow us to join. And the match that we couldn't get in was counted in. And one of my teammates lost forty points for it.
flint garnet
@hot tangle sure, DM your recruitment post to @lavish mason
hot tangle
K thx
pastel light
how to create a chatroom?
night cloak
You don't
pastel light
not custom games just a chatroom like in the past
night cloak
Ye, I am about 70 percent sure that you cannot
flint garnet
@pastel light
pastel light
thx @night cloak
night cloak
W, I didn't do anythi—
icy stream
I am so sad
when i go to check my rank it says that I am plat
but then when I end a game it says I am bronze
wooden igloo
How was I not mvp??? Tf
icy stream
he got more healing \
he was also pretty close in kills and probably grabbed smokes
which add to support
wooden igloo
Couldn’t find another channel where I could post a pic 😬
floral cosmos
The fact that the bike really bug out!
floral cosmos
i got a bug when Quick match parachute gone wrong
flint garnet
@floral cosmos please report any bugs in the game or to PUBGMOBILE_CS@tencentgames.com
floral cosmos
Ok
flint garnet
General - Device Management
lavish yarrow
Hello to anyone who can read this...is it possible to unlink/remove a PUBG MOBILE account on google and make a new PUBG MOBILE account with the same google account?
lavish yarrow
Wish they would add an option to delete account
Cause I accidentally linked an account to my google
I could have used that google account to link to another account so that account could have 2 back up online saves....
fossil trench
I have mine linked to gamecenter
I used to have it linked to twitter
But my twitter account got banned, don’t know why tbh
blazing beacon
Dear PUBG mobile,
That mission stay together more than 45 min has a bug. It’s doesn’t calculate the time at all. Pls fix it!
All best
flint garnet
@sturdy cove hello. We cannot help you with your issue here, please contact customer support by PUBGMOBILE_CS@tencentgames.com
@sturdy cove we cannot help you with your issue here.
hot tangle
Idk if you can get it back
You illegally modified the game
Which in most other games results in a perm ban
haughty cypress
@sturdy cove sorry to say, but everyone who contacted devs for unban never got their accounts back
If i were you, id just start a new account even though it hurts
balmy sleet
I completed the mission impossible events but it shows its not completed
@blazing beacon i have the same problem dude
prime steeple
tardy grove
That mission impossible event is not working
I played a match more than 45min still no count
neon patio
@prime steeple Can you try resetting your router and PC? It could be a DNS issue
narrow bramble
there is alot of hackers on top 100 tpp squad on eu servers some of those guys have 1000 kills with 0 headshots
haughty cypress
Ye, its a known thing even by the devs @narrow bramble
stone prairie
Do pubgm support reply here??
compact ridge
please do something about the hackers they're killing the game. I play a very day and 1 or 2 games I find hackers.
versed sorrel
Help me develpoers
winged pendant
Why am I getting this error?
night cloak
What's new on this update?
vital sluice
@night cloak will release patch notes once available, as of now it's a sanhok beta
dense sundial
Can someone go and help in the beta support chat plz there is a lot of problems and no one is helping
flint garnet
@night cloak new map, new gun, some other things
@winged pendant we don’t know yet, a lot of players facing it
Please ask beta related question in #481209096192786442
ionic portal
I’ve attempted and redone loaded three times it keeps freezing
What’s the problem stupid devs?
nimble pagoda
My game freezes alot when infront of enemy and I everytime I loose the game
What's the solution for this ??
winged bone
🙄
limpid osprey
@lavish yarrow game center, facebook, or twitter email addresses don't need to have same email addresses when you link the game. I am not certain if two email accounts will both be active in terms of saving your progress
ionic fractal
I need help it won’t let me buy uc
dapper parcel
ionic fractal
Can someone help me
limpid osprey
@ionic fractal what payment method are you using?
ionic fractal
Visa
limpid osprey
Mods have stated that if you asked for a refund, you won't be able to purchase stuff. Other reasons could be slow Internet or payment methods not properly set up
ionic fractal
I never asked for a refund so it has to be slow internet or payment methods
But In Apple it says its fine
So maybe slow internet
Nothing is working
I tried data cause it’s faster than my internet still the same thing
limpid osprey
To be careful in purchasing especially with slow Internet or errors. Sometimes, you get charged for the number of times you tries to purchase stuff. If you got and error, restart the game and check your game center or apple store for purchase history
Be careful*
Try restaertin your game @ionic fractal
Restarting*
ionic fractal
I restarted my whole phone
limpid osprey
Do you still have errors? @ionic fractal
night cloak
Wtf
versed mural
Why I am banned
placid musk
Please read the pinned messages in this channel
limpid osprey
@ionic fractal You can message PUBGMOBILE_CS@tencentgames.com for inquiries. They might be able to assist you better as my knowledge to those issues is only limited to the errors I have encountered
dusty tree
According to the war mode event..we need 18 kills in a single war mode match..I just won a squad war alone with 17 kills..how is it possible to get 18?
ionic fractal
How do I message them
tardy grove
Why u can't complete mission impossible prachute event
limpid osprey
Use the link I provided @ionic fractal
night cloak
Someone help me. Talk to the dev 😭 i got tournament going on this week
And im the leader for my clan
proper cosmos
Why there is so many havkers why devs dont do anything about it... The leaderboard is full of hackers
Please do something to ban them.. Or they will ruin the game
exotic bluff
lyric gulch
If you buy the Elite pass after already being leveled up will you get all the things you would of got for those levels or does it start your level over
limpid osprey
@lyric gulch current level + 25 levels from the pass.
lyric gulch
I wouldn’t buy that one I’ll just get the $10 pass
But would I get all the Elite items I didn’t get for the levels I already passed before I buy the pass
lyric gulch
So I will get the items
limpid osprey
Yes, you will get the items you missed
lyric gulch
Cause I’m still kinda kissed I got it for Season 2 and didn’t really play so it was a waste of $10 then find out I have to buy it again so I wasn’t going to but I probably will buy it
floral venture
Em after I ended match it gave me the raper hate when I had the beeny on
limpid osprey
The advantage of buying the premium elite pass is that you get +25 levels (equivalent to almost 3 weeks of play). I bought the $10 one last season and had to play like crazy. In the last week, there was a quest that was nearly impossible to complete
limpid osprey
If the reaper hat is not in your inventory @floral venture, it could just be an image bug
floral venture
Nope I joined a game and had it on still
@limpid osprey
I'm see if it does anything if I leave the app
blazing beacon
Dear PUBG mobile,
That mission stay together more than 45 min has a bug. It’s doesn’t calculate the time at all. Pls fix it!
All best
PS. I see that’s it’s not just me this problem. It’s time to fix it
boreal parrot
The mission requires you to invite a FB friend from the invite friends button there. They have to click a link from FB messages then join you.
@blazing beacon
limpid osprey
Where those missions available last season? I am asking here because no one is answering in pubgm chat and general
boreal parrot
The mi6 ones? Yes, you have to be logged in via FB for the banner to show up.
limpid osprey
Were*
No, the team up mission. Are those the same onea from last season?
Team up missions
limpid osprey
Thank you! I thought I missed free stuff last season
frank plaza
boreal parrot
clan shop @night cloak
vital sluice
@night cloak custom room cards are available in the royal pass and there's 1 time use cards in the clan shop .
sage sapphire
Why I am facing lag issues in squad after the 0.7.5 patch update?
sonic hamlet
Why i cannot download sanhok map in beta version 0.8.0??
sonic basin
!rank
half yewBOT
s3r10us., this command is disabled in this channel. :SMILESWEAT6:
lucid kernel
@sonic hamlet What device are you on?
lavish yarrow
I have a big issue (I am pretty sure everyone has this every single game), when standing up after proning, the game doesn't let you look straight up nor straight down, pretty much affected me during arcade mode... (yeah I know just arcade mode but the problem is, it always happens, even on classic. Also refix the hair issue ,after putting on hats, didn't devs already fixed that issue? Why they brought it back?)
lucid kernel
@sage sapphire May I know which device do you play on?
@lavish yarrow This is a bug in-game, a suggestion would be reporting it in-game as well as only the developers can fix it. You can either contact them through email, or use the game report system.
sonic hamlet
Redmi note 4....
lavish yarrow
Ok thank you
lucid kernel
@lavish yarrow This doesn't happen to me nor does it happen to the people I play with so it must be a rare bug
@sonic hamlet okay, give me a few minutes
@sonic hamlet what are the specs of the Note 4 you're using?
gusty elbow
hello good someone knows why I banned my account for 91 days and I have not used hacks.
@here
lucid kernel
@gusty elbow Nothing can be done with suspended accounts, read the latest post in #news
gusty elbow
so where can you help me recover it's level 51 game a long time ago: c
@lucid kernel
lucid kernel
@gusty elbow Sadly I cannot, staff in this server are only servers staffs only, asking them will not help. The best way to try and fix it is by contacting them in-game or through email
If you are still confused, you can re-read the latest post in #news
gusty elbow
@lucid kernel ok sorry
lucid kernel
@gusty elbow no problem, good luck
gusty elbow
@lucid kernel thx
young quartz
@lucid kernel same but I know what i did
@lucid kernel i did refund fraud but by mistake
I am ready to pay even thrice the money it eas spent . But i just want my account in season 3
How can i mail them ? Can anyone help ?
night cloak
u guys ban people that use GFX Tools but you dont ban the people that uses hacks??
what?!
GFX Tools isnt as bad as hacking come om man
cedar elk
Advantage = Exploit = Banned
night cloak
nah tjats dumb
young quartz
@cedar elk right but i am ready to pay
night cloak
u dont have a advamtage
lapis flax
I use gfx tool still now, not been banned
night cloak
Hacker = Exploit= banned
lapis flax
They only ban for tos violation
night cloak
thats how its supposed to be
cedar elk
yeah you do who are you kidding you get better performance than normal are you nuts ? @night cloak
night cloak
@cedar elk Still not.better if you have a ipad
young quartz
@night cloak some people use gfx tool to remove trees that is why thats wrong and its like cheating.
night cloak
u cant remove trees with gfx tools @young quartz
cedar elk
don't use what's not recommended break the rules and get REKT
lucid kernel
@young quartz there are no other ways to get your account unbanned
lapis flax
@young quartz Thats gltools not gfx tool
lucid kernel
You'll have to start a new one sadly
waxen belfry
when i m playing beta0.8 on TGB THEN IT IS HSOWING THIS IS NOT SUPPORTED IN IT
can anyone help me
lucid kernel
GFX tools or any other form game enchancements are strictly not recommended, they will get you banned as it gives you advantages to other people
night cloak
let me use hacks
lapis flax
Are you confusion gltools with gfx? @lucid kernel
lapis flax
Cuz I don't think any tos is violated by using it
cedar elk
no one will come here and say their hacking please un banned LUL
night cloak
hackers in top 100 and still not banned
cedar elk
people who come here in this channel are immaculate pristine users hahaha
night cloak
GG
lucid kernel
@lapis flax It still enchances the game doesn't it?
Anything that changes the game's script will get you banned
lapis flax
No I can also do it myself by forcing game to run on 720p even if I support 1080
It's not enhancement if you use a gaming mouse instead of a normal one for example
lucid kernel
@lapis flax But the gaming mouse has Mouse 4 and Mouse 5 (side buttons)
sage sapphire
@lucid kernel I play on Tencent Gaming Buddy
lucid kernel
@sage sapphire it's acceptable because tencent made the emulator themselves
lapis flax
And that doesn't mean companies ban ppl with enhancements
waxen belfry
when i m playing beta0.8 on TGB THEN IT IS HSOWING THIS IS NOT SUPPORTED IN IT
can anyone help me
lapis flax
I can use whatever enhancements I want unless it violates tos
lucid kernel
When using tools in pubgm, it tampers with the coding
You can't get banned when using claw controllers
lapis flax
Now you are just exaggerating
lucid kernel
You see what I mean?
sage sapphire
@lucid kernel which renderer should I use in TGb? DirectX or Smart mode
lucid kernel
It does tamper it though
lapis flax
Nope
lucid kernel
Like let me see, 60 fps on a device not compatible with it?
lapis flax
Do you know how file manifest even works
night cloak
ohh
lucid kernel
My point is, don't use any enchancements in PUBG, it's for your own good
night cloak
nah i will use it
lapis flax
@lucid kernel all devices have 60hz display so they can support 60fps
lucid kernel
Now if you're stubborn then go ahead use it. But I don't want to see you here crying for an unban
night cloak
this game is unplayable without it
make the game more smoother than i wouldnt have to use it
then*
lapis flax
Anyway I'd suggest updating your tos as soon as possible to include these @lucid kernel
night cloak
ooff
cedar elk
what's your device @night cloak ?
night cloak
note 8 exynos version
cedar elk
get the pubg lite
lucid kernel
@lapis flax Sadly, we're not the game's staff
cedar elk
or buy a new phone
night cloak
no not out in my country @cedar elk
lucid kernel
@night cloak What's your settings?
night cloak
this phone is just a.few months old @cedar elk
lapis flax
@lucid kernel Why are you speaking for them on these matters then
cedar elk
yeah but hardware wise get a better one
night cloak
ik
cedar elk
or just use a tencent buddy and play it on pc
boreal parrot
wireless has a point. if these devs would spend more time correcting render distance for each device rather than pump out 50 outfits every two weeks or allow users to adjust settings fully like the pc ver then apps like GFX tool wouldn't exist
lucid kernel
@lapis flax we're the server's staff/helpers , we only assist people, we keep people aware of the rules they have to follow. We don't force them
lapis flax
I see
lucid kernel
@night cloak You use a note 8 you say?
lucid kernel
You lag too?
night cloak
ofc
boreal parrot
there is very little to be considered an advantage if you are making a slightly older device perform on par with a brand new iPhone or s9
lapis flax
I use Zenfone max pro m1
cedar elk
which server and category ? @night cloak
night cloak
eu fpp squads @cedar elk
cedar elk
then you got banned ?
boreal parrot
let alone the emulators that mask being a legitimate mobile aka nox
night cloak
im not banned lol @cedar elk
im just saying its a dumb thing to ban people for gfx tools
lucid kernel
@night cloak Damn, I'm also in an exynos Note 8, I got no problems. Tried repairing the game?
lapis flax
@boreal parrot you can use keyboard mouse on phone
boreal parrot
I know. Bluetooth is nothing
lapis flax
Don't think anyone been banned for gfx tools
lucid kernel
@night cloak send me a screenshot of your graphics settings
night cloak
ok i will
lucid kernel
@lapis flax The Music DJ of this server did
boreal parrot
I could also use my xb1 controller with an app but why would I on a "mobile" ver
lucid kernel
He used GFX tool and got banned for 10k days
lapis flax
He probably used hacks
boreal parrot
that's clearly an advantage like triggers
night cloak
@lucid kernel
lucid kernel
There's actually alot of people in this server who got banned for using GFX tool, you'll find them daily in the support channels
lapis flax
I still use it haha
muted plank
@lapis flax most* devices have 60hz ; the razer phone has 120hz and the ipad pro has also 120hz
lapis flax
Never been banned
lucid kernel
@night cloak what's your android version?
@lapis flax it's a rare instance then, I advise stopping now. It's for your own good
lapis flax
I don't think so I'll stop if they make it a violation of tos
lucid kernel
Alright then, up to you
cyan rampart
@lapis flax I hope you have read the ToS before accepting?
lapis flax
I have
cyan rampart
Read it again, it is clearly mentioned to not use any third party softwares like GFX Tool
lapis flax
Is Android system a third party software? @cyan rampart
boreal parrot
I can tell you never question google on promotional offers towards your purchase after buying. They'll just refund and tada refund fraud ban hammer 🤣
lapis flax
It's not affiliated with tencent yet everyone used it
lucid kernel
^
This channel's for support, but if you're looking for an argument go to that chat
lapis flax
I will install anything and modify any in game settings or resolution, unless I modify any manifest values
Modifying manifest modifies in game files
That is bannable
Ok lets move to #pubg-mobile
young quartz
@lucid kernel i got ban for 91 days.. so i will be able to use my account after 91 days?
And one more thing sir .. when i will get back into my account . My account will be reset?
I mean the skins and outfits that i purchased will be revoked or it will still remain in my account?
boreal parrot
editing simple .ini config files is too. thus why they impose the gfx tool bans. Based on the pc ver having things setup differently from the mobile is what I have gathered @lapis flax
vital sluice
@lapis flax u want to contact them ,then ask them directly at PUBGMOBILE_CS@tencentgames.com
lucid kernel
@young quartz The account only got suspended so it shouldn't get rid of your items
vital sluice
And also yes please move to #pubg-mobile
young quartz
@vital sluice i apologize
@vital sluice but i can't send email let ne show you . What error it shows
night cloak
i will just use my iphone x then @lucid kernel
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
lapis flax
@boreal parrot but if I force game to run on 720p or below it doesn't?
lucid kernel
@night cloak Wait, what's your android version?
vital sluice
Use the mail !!
worldly crescent
what can i buy from silver fragments?
young quartz
vital sluice
Check shop> redeem @worldly crescent
young quartz
@vital sluice see my error
worldly crescent
there is no option for redeem in the shop
vital sluice
@worldly crescent limited items
lucid kernel
@night cloak weird... let me see
vital sluice
@young quartz will get back to you
lucid kernel
@night cloak let me check my phone, I'm in my alternative one atm
night cloak
i just need to get used to my iphone x
lucid kernel
Have you tried reinstalling the game?
boreal parrot
@lucid kernel any clue to supports hours of operation? I assume HK/Singapore time slots based on service locations.
lucid kernel
@boreal parrot Hmmm, the Tencent working on Global version is located in Canada, but if you're going to send them an email, you can send them an email anytime. I would personally send one ASAP because it's not guaranteed for an instant reply even if it's the working hours
craggy musk
My merit droped beacause i "killed" a friend beacuse he was stuck so i threw a grenade at him and i downed him and he was still stuck and then he died
formal rapids
Does use of gfx tools ban us @night cloak
storm flumeBOT
LookOutForMe •ᴗ• is AFK: not available - 16 hours ago
storm flumeBOT
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
night cloak
You guys know that I keep whining about the lag when shooting or scoping with the 4x or higher?
In the middle of the lags, I exit the game and open it again and the lag is gone, everything was so smooth, then after 10 seconds it starts lagging just like that again
So it's not my phone
@craggy musk Let's stop throwing nades on teammates, no matter the reason.
boreal parrot
@lucid kernel lmao they finally replied 40 minutes ago so I guess that solves the mystery. seems they cbf with any disputes. Just send prefilled responses.
night cloak
@night cloak What's your phone again? And ping?
lucid kernel
@formal rapids it does ban you
tough lake
Just unistalled gfx tools can I still get banned
lucid kernel
Any form of game enchancements can get you banned @formal rapids
craggy musk
@night cloak reeee
tough lake
Resetted the screen settings also
night cloak
@night cloak Try lowering your graphics and make the frame rate a bit higher.
craggy musk
Im triggered
storm flumeBOT
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
topaz owl
Hi, I want to know the reason for the ban my account. Nickname "BaBaDuk".
Id character "564610174".
You must name the reason for the ban!
tough lake
@night cloak can I still get banned after I quit using gfx tools
night cloak
@night cloak My graphics were always set at low, I lag when I shoot or aim with the 4x or higher, yesterday I realized something, in the middle of the lags, I exit the app and open it again, the lags are gone and everything is going so smooth, then after 10 seconds the lags are back, the same exact thing happened to my other phone, and it never lagged like that, but now it does for some reason.
@tough lake Yes, there are chances.
lucid kernel
@topaz owl Did you change the configurations of the game files?
topaz owl
@lucid kernel no!
minor jetty
hello support
lucid kernel
@topaz owl Hm, what did you do recently?
minor jetty
this is my 5th time downloading pubg mobile
night cloak
@night cloak Have you faced this issue before?
minor jetty
and when it finishes downloading
lucid kernel
If you don't know what you got banned for, try contacting tencent, we cannot help with bans except for the staff themselves @topaz owl
minor jetty
it gets an error
topaz owl
@lucid kernel if I was banned, I had to indicate the reason for the ban
minor jetty
using the gfx app for pubg i guess
night cloak
@tough lake You must Email the support regarding the issue. PUBGMOBILE_CS@tencentgames.com
tough lake
Ooo
boreal parrot
@lucid kernel they won't tell you why, it's just a generic prefilled reply
topaz owl
@night cloak
night cloak
@night cloak Yes, on my other phone too, it never lagged like that, but since 0.5.0 it lags like that.
lucid kernel
@boreal parrot damn
night cloak
@topaz owl Do you think everyone understands your language?
I just want to know the reason why.
I understand Russian language.
topaz owl
@night cloakthey can not write anything
night cloak
Since 0.5, then it's not the server. The game needs more power these days to run the game better. @night cloak
@night cloak Thank you
No worries
topaz owl
write me what just got removed here
tough lake
Just mailed them waiting for the reply
topaz owl
for what have I been banned?
tough lake
Did you spend money on the game
Just wanted to know
@topaz owl
@minor jetty the error which comes when you download heavy files
From playstore
boreal parrot
@lucid kernel had to clean it up x.x ingame support and email will reply with this.
"Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support.
Your account has been temporarily banned and you will not be able to use it before the ban period is up.
Please note that any rule violations in the game (for example cheats, illegal plugins, passive AFK, illegal alterations of client files, etc.) that are detected by the system will cause the account of the violator to be banned.
If the rule violation occurred after your account has been hacked and thus affecting the game as a whole or the other players' rights, the penalty will be applied to your account regardless of who has been using it.
We apologize for any inconvenience caused.
Kind regards," who replied pubgm support
topaz owl
for what reason account 564610174 was banned for 30 days?
tough lake
Oye can't you contact tencent @topaz owl
lucid kernel
Hmm
boreal parrot
So if you're banned, rip.. you will get no info or dispute. "file a claim" means nothing at this point
lucid kernel
that's dumb
tough lake
So it's time for you to take a break @topaz owl
minor jetty
how do i fix it var?
topaz owl
I wrote to the post office, but I was answered by ALL POSSIBLE reasons for the ban
minor jetty
maybe ill use qoapp instead of playstore
tough lake
Unistall playstore updates
topaz owl
I did not write why I was banned
tough lake
Clear data
formal rapids
Guys does quiting use of gfx tool prevent us from ban
tough lake
Then try again
@formal rapids that's what I wanna know
Contacted tencent about it
Don't know if they'll reply
boreal parrot
use repair game. it will rewrite the config files @formal rapids
formal rapids
Thx bro @boreal parrot
formal rapids
No link @tough lake
tough lake
In dm
formal rapids
Log out from ur profile @tough lake
boreal parrot
better off having it stock then them banning for something that makes the game run properly.. rip
lucid kernel
@tough lake @formal rapids using any enhancements will get you banned
real salmon
My daily mission in Royale Pass is “Kill 2 enemies with AKM in any mode”. I killed 2 in War Mode and when i checked its still zero, can someone help
formal rapids
Thn there is a option called repair on log in page @tough lake
tough lake
But we quitted it
formal rapids
War mode is excluded for rp @real salmon
tough lake
I'll tey
real salmon
But it says “In any mode”
real salmon
uh well okay
upbeat rose
how to see rank card ?
formal rapids
Go to bot command and type !rank
real salmon
the game’s still buggy, by the way
gentle lily
So making a claim in game or emailing support is worthless, you get a generic reply..
night cloak
Walllllllmarttttt
native moat
Sanhok is the only feature in 0.8?
formal rapids
Nope @native moat
native moat
😐
magic arch
hlw
boreal jasper
why after repair SD (Emulator) download packages (193M) again ?
night cloak
@boreal jasperIn mobile it is also same
boreal jasper
@night cloak thats true for system ? or my apk get crash ?
night cloak
@boreal jasperIt always occur when you click on the repair
It is similar to clear the game data ( not obb) & open it again
boreal jasper
Ohh , now I know it , thx bro for information ab that @night cloak
night cloak
@boreal jasperyou welcome
hallow wigeon
And a new car @native moat
humble jolt
why u do this
my account is just banned for one month and here i am confusing... am like wtf
i never once had used any hacking tools or something
night cloak
This is not a troll.
The fun part of the announcement is that they said if you use a GFX tool.
We all know by now that (some) s9 users have a problem with the GUI layout of the game where the menu is way smaller than your mobile screen.
A GFX tool downloaded via google play is mostly used to fix this.
Yes 3rd party app.
So here comes the fun part.
I spoken to a few gfx users that dont cheat and NONE have been banned.
Why you may ask? Because the Mobile team know what they are doing. They only banned people who are actually cheating and not people who are trying to fix bugs caused by a code malfunction.
humble jolt
i dont used gfz either
gfx
am not happy with this... you just banned a random person while he is on the plane?
the in game chat doesn't even reply anything
tired fractal
cant buy uc i get an iap error
humble jolt
if there's any hacking or something done by me you can banned it permanently if u want... just tell me what's the reason for that
night cloak
@night cloaki got banned for no reason
boreal jasper
we cant play fpp on training for next update?
humble jolt
we've faced some hackers.. they're not banned and why us.. we simply play the game and some retarded report those who ever kill them abd ti got banned or what
night cloak
HELP
why cant i choose a install location for the pubg emulator
my f drive is full and i wanna use my c drive
nvm fixed
but u might wanna fic that
hollow brook
I face a problem in s9 plus
night cloak
whats wrong
hollow brook
How can fix
hollow brook
Ok help plzz
night cloak
i think you got noftications on
so that shows up alot
you can change taht in the settings
on your phone
for the edge lighting
hollow brook
No maps are not going in corner
twilit widget
Guys how to keep the live version and download the beta version
hollow brook
hollow brook
See corners
hollow brook
Start button are not in corners
cunning talon
He's saying there is a gap
hollow brook
Nooo
hollow brook
Yes
cunning talon
Space between edges and icons
hollow brook
Gap
cunning talon
It might be a new feature
hollow brook
Yes you are right
cunning talon
In upcoming update
hollow brook
Yes
night cloak
wait so @cunning talon
cunning talon
Isn't that the beta
cunning talon
Oh
hollow brook
It is official
night cloak
ye
cunning talon
@hollow brook it doesn't effect the game play does it?
hollow brook
Help please
strong panther
hello, i can't access the game now
cunning talon
@hollow brook I mean you can play right?
hollow brook
No ihave problem
strong panther
yep
strong panther
let me check that :)
hollow brook
Also the name of player on head is going alone with us
strong panther
seems to be working tr game is updating again
night cloak
NP
lucid kernel
@strong panther Uhh, is the music and the background still going?
strong panther
yep now all working, but the controls settings are niw reset :(
but the game is working again, thanks all
static cloak
0.8.0 global release date please
static cloak
Okay
vapid aurora
reef stirrup
lol
night cloak
is that normal lmao
reef stirrup
yes its normal
night cloak
lolo
reef stirrup
lmao
open oracle
night cloak
my beta pubg is in chinese
austere spade
How can i report hacker here?
night cloak
Gfx tool will be ban?
onyx cairn
@night cloak yes.
still ledge
pine olive
Is there anyway to change a clan leader? Our clan leader doesn't play anymore and I wanted to buy some other outfit with the 1500 tokens which I've heard will be lost if I leave the clan. Any way to change the leader or icon ourselves?
vapid sigil
Changed rendering option from OpenGL to DirectX it's fine now
muted plank
Ok
west bridge
how can we watch our season 2 recap
lone depot
@pine olive u won't lost token if u leave
west bridge
@woven atlas
@open hound
how can we watch our season 2 recap
lilac jasper
Someone?
woven atlas
Then you can watch season 2 recap
lilac jasper
How to go live using emu?
woven atlas
In 0.8v you can see season 2 recap
woven atlas
Anytime
tired fractal
cant buy uc i get an iap error
lilac jasper
Am i invi?
woven atlas
@lilac jasper I don't know about emu ..
lone depot
@tired fractal what error
tired fractal
@woven atlas no
lone depot
What error comes up?
tired fractal
purchase cancelled due to security risk
woven atlas
Seems refund issue to me
lone depot
That causes either if u refund or purchase too much
tired fractal
can i fix it?
woven atlas
Probably error is due to Refund trick
tired fractal
?
tired fractal
ok
native moat
I have 196 mb update
silent atlas
Is the bann issue fixed or not
boreal parrot
depends on size. seems their servers can barely push 1MB/s likely due to limitations of their own bandwidth
lucid kernel
1 MB is indeed the maximum
boreal parrot
cringe worthy speeds. 
lucid kernel
Mhm
lucid kernel
Sanhok's only 83 mb?
night cloak
The chinese server has most bandwich i think
minor jetty
and im playing to pay for that sweet school girl uniform for my dude character
sour gull
plain garnet
Anyone knows how to fix lag
sour gull
White Girl Stuck In Wall And Got Slap By Bluezone
storm flumeBOT
To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings
or
You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.
Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile
vital sluice
@sour gull ^^
@raw flint every item in the shop can't he gifted ,which one are you referring to?
lime juniper
That is unfortunately unknown, @muted plank.
vital sluice
Note - Incase you see a staff member (moderator/administrator) already working on a case, please do not interrupt unless you are asked for your opinion.
Try to be a bit polite with the help you provide in here.
This is a support section not a race for who can answer a question first .
Thank you for understanding.
night cloak
Can you guys add a colorblind feature like for pc because I can’t see the blood when I shoot enemies 😢
lime juniper
Feel free to send any suggestions and feedback to PUBGMOBILE_CS@tencentgames.com, @night cloak!
raw flint
@vital sluice reaper m416
humble jolt
for my unreasonable account banned?
humble jolt
cannot chat there logan
raw flint
@vital sluice
humble jolt
we can't give owned skin
what are u talkin about
and i think they've removed the skin gifting option
humble jolt
not in mine
vital sluice
@raw flint is the reaper skin available in the shop right now?
raw flint
no, you can buy it from Armory Section @vital sluice
if i buy thing i cant gift it
if skin not bought
i can gift it
what is that
things in shop i can gift it if i bought it
but gun skins i cant
@lime juniper any help there?
night cloak
Let me check.
@raw flint You cannot gift anything you purchased for yourself. You have to tap on the gift 🎁 icon to gift someone.
night cloak
You're welcome.
quasi blaze
Yesterday I killed 19 people in war mode but I didn't get 8,888 bp. Why?
lime juniper
The kills must be your own, @quasi blaze. So if someone else knocked someone down and you finished them off, that would not count.
Also, the BP will be added directly to your current amount.
quasi blaze
What if I knocked someone and someone else killed them. Will that count?
lime juniper
Yes, that should count, because it will be counted as your own kill. But maybe you need to finish them off for this task? Do you know, @flint garnet?
flint garnet
Maybe
nocturne solstice
Well obviously if someone knocks them and you kill it won't count as yours.
If it says 19 on the kill counter but u didn't get it, that means that if someone finished off a guy you knocked, it won't count
Easy
flint garnet
As long as it shows you have 19 kills, that should count
nocturne solstice
Yeah so maybe he didn't realise that he got it
quasi blaze
No I didn't get that
nocturne solstice
@quasi blaze did it say you have 19 kills? Or did you count it yourself?
quasi blaze
19 kills on the counter
nocturne solstice
Interesting. Maybe you did get the 8888 but u didn't see it. Thats like the only possible explanation @quasi blaze
umbral void
@flint garnet will using gfx tools leads to ban??
storm flumeBOT
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
umbral void
@flint garnet if i use gfx tools, will i get a ban??
nocturne solstice
Yes
quasi blaze
@nocturne solstice After the match I checked my BP and that show 7459
worldly crescent
What is the difference between auto and burst shooting mode?
flint garnet
@umbral void yes it may lead to the ban
nocturne solstice
Am i allowed to answer these or not?
flint garnet
@worldly crescent burst - 3 bullets at a time
worldly crescent
And auto continuous shooting?
nocturne solstice
Yes
worldly crescent
Oh thx
quasi blaze
@nocturne solstice Will I still get 8,888 bp if I get 18 kills now?
tawdry warren
How hackers play in the game. I got shooted through walls and they have aim bot they shoot anywhere and all my squad died in seconds. They can drive car under water. Is it fair for us who is trying to push league and got killed by hackers and go down. This is totally unfair.
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
tawdry warren
Do i need to record video Everytime i play ?? There is option in the game to report the players. without reporting you can't find the hackers ?
lime juniper
You can also use the report button in-game, @tawdry warren.
tawdry warren
I don't think the report button works in the game. I always get alteast one hacker a day in a match. I play in asia server. Lots of hacker there 😓
lime juniper
It does help, @tawdry warren. The developers are doing their best to combat these cheaters.
tawdry warren
@lime juniper thanks for the information. I will always report if i got any hackers in the game.. but whats hurt is loosing point when hackers kills you. Thats totally unfair. This really makes hard to push to conquer
nocturne solstice
@quasi blaze i actually don't even know what event you're talking about. So idk if it's over or not
lime juniper
We are sorry about that, @tawdry warren, but the developers are doing their best!
nocturne solstice
See thats why theres still so many hackers. 30 sec vid proof. Cause a report is not enough
Not everyone has a screen recorder. And if they do, they won't have a 30 sec vid. At most 10 secs
lime juniper
30 seconds is only a recommendation, @nocturne solstice.
nocturne solstice
Oh. But it says at least 30 secs so i thought it has to be
lime juniper
It will be corrected soon, @nocturne solstice.
humble hemlock
Guys i have 300 uc from last season can i add 300 more uc and buy the RP?
Anyone?
woeful nymph
how do i report a player that is hacking?
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
lime juniper
Please read these instructions, @woeful nymph.
As long as you have enough UC to buy the elite royale pass, it should work just fine, @humble hemlock.
ebon geyser
Hi i had a bug when weapons fire are « weird » or they changed ?
humble hemlock
So if i have 300 and i add 300 it becomes 600 so it should do the job right?
lime juniper
If the elite royale pass costs 600 UC, yes, @humble hemlock.
What do you mean, @ebon geyser?
lime juniper
Then it should be fine.
humble hemlock
K thanks bro
hollow brook
I face problem on s9 plus
storm flumeBOT
To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings
or
You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.
Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile
ebon geyser
When i shoot on the ground the sound has changed
hollow brook
Plzz help
ebon geyser
*now every fire sound is like way « deep »
minor raft
Is it okay to post video links related to PUBG
ebon geyser
Its so weird
minor raft
@ebon geyser its a glitch. Happens sometimes
lime juniper
What is wrong, @hollow brook?
You can post videos in #481199256187699215, @minor raft. Please send your video privately to a moderator for review.
ebon geyser
how can i get the normal sound back ?
minor raft
@lime juniper Thanks
ebon geyser
Because i also restarted device and app
quasi blaze
Why sometimes I get 0 bp after a match?
lime juniper
There is a limit of 4 800 BP per day, @quasi blaze.
quasi blaze
Doesn't war count as arcade match?
lime juniper
Not for the royale pass missions, @quasi blaze.
ebon geyser
Its very annoying because the sounds are a lot louder than before can someone help
warped solar
@lime juniper can u announce custom match??
ebon geyser
and apparently there are other persons that also got the bug, the fire resounds a lot more and akm fire is like the aug now lol
lime juniper
Done, @warped solar. Please make sure to verify this next time.
warped solar
sorry for that
woeful nymph
so... dp-28 is the cheaters weapon now?
quasi blaze
Why? @woeful nymph
woeful nymph
i have to record it...
my phone barely runs pubg... it will not run pubg AND a recorder
vocal minnow
Well maybe because ur phone doesn't run pubg that well it lags and you might be assuming a player as a hacker. @woeful nymph
worldly crescent
What's the difference between crew and clan?
vocal minnow
@worldly crescent a crew consists of 10 members, a clan consists of 30 and you have clan missions, you get clan points for that. @worldly crescent
@worldly crescent you can buy room cards, clothes and avatar frames with clan points at the moment.
cyan rampart
@worldly crescent Crew is just a group of players with maximum of 10 members.
A clan is something bigger and competetive. You can complete clan missions and get Clan Points using which you can buy stuff from Clan Shop.
Clans have a level and insignia unlike Crew.
Level 1, 3 and 5 unlock different types of insignia.
vocal minnow
@woeful nymph the minimum requirements are 2gb of ram.
@cyan rampart better explanation 👏
quasi blaze
@woeful nymph try PUBG mobile lite
cyan rampart
@waxen dew Type in a single sentence and ask away. Do not spam.
vocal minnow
Hey. @waxen dew
waxen dew
Spam I got it
vocal minnow
State ur problem.
waxen dew
The game freezes when I get to the load in screen.
vocal minnow
Only in the loading screen right? @waxen dew
waxen dew
At the sign in yes
vocal minnow
@waxen dew Does the game run?
waxen dew
Doesn’t go past it ever
cyan rampart
The Tencent Games logo?
vocal minnow
@waxen dew what's ur phone specifications?
@waxen dew have you tried deleting it and reinstalling it again?
night cloak
does pubgm have bots fr?
cyan rampart
@night cloak You will experience a lot of bots in initial tier matches. These are present to help you improve your gameplay and get well versed to the game.
vocal minnow
@waxen dew android?
night cloak
bruh
vocal minnow
@waxen dew or ios?
waxen dew
iPhone
vocal minnow
@waxen dew have you followed the steps that are mentioned in #481208797352951851.
ebon geyser
So no one know how to fix the weaponfire sound bug ??
waxen dew
Here’s what happens
vocal minnow
You will be required to trust the app on iOS before you can open it. To trust the app on iOS, go to your Device’s settings > General > Device Management > Tap on ‘Kiesberger Service GmbH’ > Trust App. Now open the game and it should work.
@waxen dew
vocal minnow
@waxen dew all of them.
waxen dew
Yes
vocal minnow
What's ur phone specifications? @waxen dew
waxen dew
Wdym?
vocal minnow
There isn't an iPhone with 4gb ram available yet.
woeful nymph
@vocal minnow i don't think my game would lag at the point of taking shots through the walls 🤔
worldly crescent
Thanks
vocal minnow
@waxen dew 🤔
waxen dew
Lol
vocal minnow
@waxen dew maybe it's a bug cuz it's the beta.
waxen dew
Maybe
vocal minnow
@waxen dew have you reported it?
waxen dew
Nah I’m not worried about it, it’s just a beta I can wait.
narrow hearth
How do I get to make my own custom room
vocal minnow
@woeful nymph what's ur phone specifications?
@narrow hearth you need a custom room card.
narrow hearth
How do I get that thing
woven atlas
@narrow hearth you need room cards which you can get from elite pass as well as clan shop . remember clan shop gives you 1 time room creation card for 300 clan points
vocal minnow
@narrow hearth yeah
ionic fractal
Can one of y’all help me
woven atlas
?
ionic fractal
Oh hey I’m still having the same problem
I can’t make in app purchases
And I don’t know why
sterile thorn
Support needs to stop sending the same thing on emails
swift dragon
@woven atlashlo bro
woeful nymph
@vocal minnow don't know exactly, but it's a Samsung galaxy A5 2016, go check it out
sterile thorn
Seems like i have to wait a month till i can play in my account
night cloak
@swift dragon well contact them via email if you that you've been wrongly banned.
swift dragon
30 days is good i can wait but 90 is so long
sterile thorn
We cant do nothing, they wont even reply.
swift dragon
Yup
woven atlas
Sorry we are discord moderators and we have no access to your account ingame . Do remember that accounts cannot be unbanned until the Ban Term is done . other way to unban is contact customer Care and ask for your valid reason for your ban
swift dragon
In file claim option they dont reply
urban remnant
Yes no reply
woven atlas
Checked pinned message for the possibile reasons for your ban
vocal minnow
It has 2gb of Ram it should run fine. @woeful nymph
dapper escarp
How do i go to customer care?
swift dragon
I am not done anything in
boreal parrot
gfx tool I assume, otherwise refunded a purchase. based on their eula you have no rights anyways if they ban you for legitimate reasons or not. as for file a claim they won't even bother to give you a reason ingame or email. it is the same prefilled generic replies.
swift dragon
No i am not using a single tool to enhance my graphics
So why
They don't tell any reason
Wtf
storm flumeBOT
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
swift dragon
@woven atlas @vital sluice its 91 days not 30
swift dragon
Can you guys done a thing to lower the days to 45 or 50
I spend my half pocket money
boreal parrot
nothing can be done for you here, only point you to the sources
swift dragon
So how you easily say to make new account
woven atlas
Cuz we Moderators have no access to ingame accounts
swift dragon
Ok
woven atlas
If your banned there's a reason they can find out
swift dragon
Ok
boreal parrot
doubtful @woven atlas I've only seen a generic reply. one botched and the other a proper translation lol
woven atlas
@boreal parrot must say sometimes customer care succs
ruby crypt
misty oracle
@ruby crypt, #481209096192786442
boreal parrot
@woven atlas sucks is when you have tournaments to attend and customer service won't even "try"
inland jungle
@everyone hey, excuse me, but I wanted to know how long Mission Impossible missions last, I have about 40 tickets, I want to get to 70 to get the whole set but I do not know if after today's event it will continue or be completely closed, someone tells me? Thank you!
misty oracle
@inland jungle, look at the timer in Events>MI: Exchange
placid musk
@inland jungle It ends on the 30th.
carmine fern
pubgm include some more ways to spend bp
night cloak
@placid musk hey will i get the incentive after the event ends?
placid musk
Which event?
carmine fern
pubgm why don't you give me skins i have opened like many crates
10-15
@night cloak No i don't think so
placid musk
One of the Staff members completed it and found that the BP was credited to his account without any notifications.
Check your BP, and you may notice that it was credited to your account
shut elk
How to get the 8888 BP from colpeting the challenge of the 18 kill in arcade war mode?
young void
cyan rampart
Please use #481209096192786442 for support for the BETA version.
@shut elk You need to play Squads, so the game doesn't end before 18 kills.
noble spindle
what is happening that the North American server is getting so bad the ping is lowered and it goes back and up and so on all the time
what is happening that the North American server is getting so bad the ping is lowered and it goes back and up and so on all the time
shut elk
@cyan rampart I played squad bro
cyan rampart
@shut elk Did you get more than 18 kills?
shut elk
I got 21
cyan rampart
You need to knock + finish off more than 18 players
shut elk
I said 3 times that I've done the challenge
Do u understand or what bro
Where are my 8888 BP I'm asking
cyan rampart
That is quite odd. @neon patio might be able to assist further.
flint garnet
Yes, it’s unlocked in the clan shop as the first item. It allows you to create a custom room. @marble thicket
flint garnet
1 room creation.
marble thicket
So just one game?
flint garnet
Yes
charred turret
They say it's not fair to use 3rd party apps such as GFX tools to improve your blocked graphics settings ... Well it's not either fair to match those players who are stuck on lower GFX settings with the flagship device players .
storm flumeBOT
Using any third party software to modify in-game stuff may lead to your account being banned. Please refrain from doing such activities as the ban is permanent. It cannot be reversed.
cyan rampart
Moreover, graphics do not affect your win rate or accuracy.
charred turret
Either u guys should allow these players to unlock these settings in game or let them use these tools
lucid kernel
@cyan rampart it does actually, the graphics incude anti-aliasing AND rendering distance
charred turret
@cyan rampartwhat are u saying .... Then how will u see those players far away and hiding in the bushes
cyan rampart
Anti aliasing doesn't affect accuracy, rendering distance could be an issue while sniping extremely long range.
winter oak
Any sanhok update dates
cyan rampart
Anti Aliasing is the smoothing out of straight/distorted model borders
grizzled slate
More so. You'll be able to see people you shouldn't.
Either way, GFX IMO is as bad cheating but this isn't the place to discuss it unless you have a question put the discussion in #pubg-mobile or #chat
lusty cargo
Hey can i talk with any moderator ?
grizzled slate
@lusty cargo Why? What do you need?
charred turret
A-A help a lot in pinning out players close to u and Rendering distribution helps to see those sports
grizzled slate
@winter oak Why send those? What's the problem.
winter oak
Any sanhok release dates?
grizzled slate
@winter oak No. It's in beta.
charred turret
@grizzled slate why do u say it's cheating give me a reason
grizzled slate
@charred turret This isn't the place to discuss it.
vital sluice
@charred turret feel free to send in your suggestions to PUBGMOBILE_CS@tencentgames.com
Also u can head over to #pubg-mobile for discussions
charred turret
It's the support section right ???
winter oak
For me I have no way of getting beta how do I get it?
grizzled slate
@charred turret Yea. For questions not discussions.
vital sluice
@winter oak #481208797352951851
charred turret
Ok .,.. question
winter oak
Logan that doesn't let me get it either