Its only when i get in vehicle
#questions
ember root
night cloak
Go on the lobby, look in the top right click your name and it will be the 2nd from the bottom @steady cargo
grizzled slate
@ember root Well damn. Background apps?
ember root
Yep
wispy palm
I've Found Out That There Are So Many Server Issues After Update
night cloak
@grizzled slate
ember root
Only thing running in background is discord chat
night cloak
chat here
grizzled slate
@ember root make sure you clear your ram up, and close some background apps. Then give it a shot.
night cloak
@wispy palm it happens after every update it fixes itself after a while
grizzled slate
@night cloak Bounce.
night cloak
@night cloak no
ember root
Aight thanks
night cloak
igh
abstract moat
Stop chatting here
grizzled slate
@wispy palm Yea. Usually are gonna be bugs, they'll get fixed.
night cloak
@abstract moat we arnt it's only @night cloak
abstract moat
Move to #chat
wispy palm
@grizzled slate They Should Fix Them
night cloak
Bruh what? If you wanna get warnings then keep it up.
@night cloak go to #chat or #pubg-mobile Don't chat here
grizzled slate
@wispy palmYea they'll be working on it, you got anymore issues or questions?
wispy palm
@grizzled slate Only Thing I Want To Know Is The Sanhok Update's Time!?😐
night cloak
@wispy palm no official date
grizzled slate
@wispy palm No one knows but the devs I think it'll be this season soonish. But it's guesswork.
wispy palm
Thanks For Your Help
I Really Appreciate That❤ ❤
night cloak
Np have a good day!
grizzled slate
@wispy palm No problem. Glad to help!
steady cargo
@night cloak is not the same :/
grizzled slate
@steady cargo Wym?
grizzled slate
@jaunty inlet What do you need to report bud?
still lantern
@steady cargo you mean that stats which used to tell most guns used,most places dropped,no. Of kills,etc etc?it's not published yet
still lantern
I was searching for same thing too😂
steady cargo
Hahaha I need it
still lantern
Maybe they publish it later on(hope so)
steady cargo
Me too
ember root
Same problem bruh @grizzled slate games good until I jump in vehicle and it'll go away when vehicle stops
grizzled slate
@ember root so it disconnects when you get in a car? Does it auto reconnect to the game?
grizzled slate
@next anvil go onn
next anvil
Everytime my squad or myself gets into a vehicle my game freezes. I have to close and reopen. Then I can only enter the match once the vehicle has stopped moving.
Seems moving vehicles freeze my game
grizzled slate
@olive cove dude.
haughty cypress
@olive cove no u
hollow echo
@olive cove stop posting that thing everywhere
grizzled slate
@next anvil Weird. Might just be a bug with the game... I really need to play a match and see if it happens to me.
next anvil
Been doing for two days now
First day of season 3 was fine
Then all of sudden I'm freezing Everytime my squad moves a vehicle
grizzled slate
@next anvil DM a mod for me. Explain it to them. Tell them another player had the issue as well.
next anvil
@grizzled slate you experiencing same?
grizzled slate
@ember root Really? Haha. @next anvil nah. Haven't played the game post-update yet. Need too.
sonic nacelle
How to join the player well known tencent program?
warped solar
@sonic nacelle could you pls explain more
sonic nacelle
Idk I heard there's a program like tht and wanted to know abt it so oly asked here this is d official server right for pubg?
warped solar
wait mod or con will come here
sonic nacelle
Ok tks
vital sluice
@sonic nacelle can you tell what program you are referring to ?
jaunty inlet
@grizzled slate alot
grizzled slate
@jaunty inlet Explain?
If it's hackers. Youll probably need video proof.
And for bugs. Let a mod know. Though explain them to me first.
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
sonic nacelle
Pwk I think @vital sluice
clever tapir
Hi i wanted to ask why suddenly alot of player got banned from game . almost them got ban 91dahs
days*
help please
sonic nacelle
And I can't change my nickname here
grizzled slate
@sonic nacelle Pretty sure it's disabled. That would go in #discord anyways.
@clever tapir Who got banned and why? The probably did what they weren't supposed too.
hollow echo
@clever tapir maybe because of gfx tool not sure, so its better not use any apps that modify the game
vital sluice
@clever tapir did u get banned or are you just enquiring how it happens?
grizzled slate
@clever tapir Probably using GFX. Or we're doing something worthy of a ban. Maybe even abusing glitches. Etc, they'll have to make a new account. Or wait it out
grizzled slate
@clever tapir what's your point/question?
grizzled slate
@clever tapir Yea. Np
night cloak
I have a question..
grizzled slate
@night cloak shoot
night cloak
Someone has met with the problem of inventory when picking up things, but they are not displayed. Reinstalling the game did not help. Everything is good with ping
My friends and I are diamond 3 players.. and we've done 25/5 matched snd have not received our gift for being diamond.. when se click on it it wont let you collect.. it
vital sluice
@night cloak it's a bug, please report it like this
storm flumeBOT
To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings
or
You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.
Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile
vital sluice
@night cloak it's a glitch, report it ^^
vital sluice
Yep it's common glitch too , many have recently Reported
stable willow
i am unable to purchase pass it's saying problem at our end at last
exotic bramble
@vital sluice Do you know the Dyno bot well?
stable willow
what to do
exotic bramble
@vital sluice Ok thanks :)
lime falcon
@half kayak Please make Option Push to Talk
foggy galleon
^
lime falcon
For Mic
stable willow
@vital sluice the game is saying problem at our end at last how do i buy the pass now i am trying to buy 660 uc😑
grizzled slate
@lime falcon Don't tag a mod like that. He doesn't develop the game.
@lime falcon Email tencent if you want to make some suggestions.
lime falcon
Ohk
vital sluice
@stable willow Android? Or ios
late slate
Help suport!!!!!!!!
stable willow
@vital sluice android
storm flumeBOT
We can't help you if you don't ask a question or state a problem.
Read #481198147478224896 before asking here.
stable willow
my card is linked to google play but when i try to buy its says problem at our end
vital sluice
@stable willow through what are you trying to buy? Card ? Googleplay?
vital sluice
Can u send a screenshot of what it shows? @stable willow
late slate
#faq help
night cloak
So do I send a screenshot to the in-game support with the issue I'm having of the bug?
vital sluice
@late slate can u tell what's wrong?
vital sluice
@night cloak the bug u have,yes
night cloak
Also can you answer to me and be honest. Did they increase the numbers from 4200 to Ace to 5000
And did they but a slow down on average points earned. It seems slowed down
stable willow
first it was saying problem at our end
cyan rampart
Which BETA?
night cloak
There's only one beta thing on the playstore
cyan rampart
That application is outdated and was meant to be 0.7.0 BETA. There is no ongoing BETA program.
night cloak
Yes there is
It's in the play store an app specifically for beta testing with limited users
cyan rampart
That was meant to be a BETA for 0.7.0. Now there is not a global BETA version.
I know what you are referring to.
night cloak
What why release one thing instead of having a beta test server like PC?
I swear im not ever working about tencent again they are just horrid to deal with
cyan rampart
Not every new feature can be put to a "test server". Game needs to be updated to get new content.
night cloak
Exactly
You guys had a specific app for testing why remove it I hope you know it costs to have an app on the playstore
grizzled slate
Because why would they keep it up when they don't even have the next beta ready?
cyan rampart
It was not removed.
It will be used as 0.8.0 BETA when the developers are done creating it. Anyways, rest of the discussion in #pubg-mobile.
night cloak
Then have a note in the app so people know
night cloak
@ashen ridge no don't be asking for that
ashen ridge
Why bro
night cloak
Because we are NOT going to give you stuff for free
ashen ridge
Pubgm gave free for ghost gaming
night cloak
@ashen ridge I don't care I said no
ashen ridge
He only said in YT
night cloak
There is probably a reason they gave it to him but we WILL NOT give it to you or anyone that asks
grizzled slate
@ashen ridge He probably got it because he creates content. And helps them bring in more money by doing that. You don't just get it for free.
light abyss
night cloak
@light abyss try the repair button
verbal rampart
#questions I found hacker's in every second game, this game is becoming shit because of those people's,just do something😡 😡 😡
night cloak
@verbal rampart we can't do anything just email customer support
haughty cypress
Erm, you do realise we peeps here cant do anything? @verbal rampart
verbal rampart
Guys it's impossible to report everyone, there so many, and everyday, another new hacker's coming, just because they are fed up by playing fare against hacker's, it's not possible, you have to find some permanent solution
@night cloak @haughty cypress
haughty cypress
Erm, my point is that reporting here doesnt help
fringe slate
Why the global chat still lags :(
fringe slate
I have a Samsung s8
tawdry ember
Hello, I got some problems purchasing UC in-game. I have 10$ credit and I want to buy 600 UC but just say me I don’t have enough credit.
fringe slate
And still lags :(
tawdry ember
I’m using iOS
haughty cypress
Try contacting customer support @tawdry ember
bleak narwhal
i have an emulator rendering issue
my emulator gets stuck on certain stages of the game (in a match)
haughty cypress
@tawdry ember in game customer support
somber solstice
@verbal rampart the only tencent employees in this server are community managers(the ones in yellow). No developers are in here, no one with the power to change things ingame. Furthermore, the fight against hacking and cheating will never be truly won. As soon as the devs plug one vulnerability, hackers and cheaters will just find another.
haughty cypress
@bleak narwhal try to ask in #emulator-chat they might know more about it
bleak narwhal
ohh ok
true phoenix
Are/will controller use via octopus going to be against the rules
bleak narwhal
is the emulator 64 bit version available?
somber solstice
Of tencent gaming buddy? AFAIK, they only have the 32 bit version. We don't have any information about future plans, so we can't say if they will release a 64 bit version.
true phoenix
64 bit will be harder for them to release due to the scaling from a mobile platform. Lucky to even have 32 bit tbh.
Its like blowing up a balloon 10 times its maximum capacity
split hull
pubg freeze when got killed after switched from cellular to wifi - vice versa, during game play? or different wifi network? 😕
bleak narwhal
what bout the elite pass
haughty cypress
@split hull different network causes it
rancid tide
Hey mods I need help with the custom rooms channel
split hull
@haughty cypress oh... but previous version seems ok
late slate
Ban injust!! Tencent!!!!!!!!
late slate
Yes
elder trail
I m searching for team mates any1 interested?in Asia server
haughty cypress
#481201696933150740 please @elder trail
split hull
ouch!! 3650d banned
late slate
A lot of HACKER in the game and they Dan ban pq we use an app to improve the graphics,
true phoenix
I play with a controller for 5 months and no ban. Dont see why you would get banned for graphics tool.
somber solstice
@late slate gfx tools improves your graphics by changing game files. This is not permitted by the End User License Agreement of the game.
haughty cypress
@somber solstice annoying spammer spamming in #pubg-mobile and #chat :/
late slate
@somber solstice Okay, it's not allowed but using HACKER and getting on top of the server is allowed then? TECENT IS A SHAME !!! I SPENT MONEY ON THE GAME TO HAPPEN THAT
night cloak
I found a bug in pubgm
A map hole
Found a bug in pubgm
It puts my points into the wrong area
You play fpp and it puts your points in tpp
Aren't i just the best beta tester/bug hunter?
@night cloak that sucks
Yea :/
somber solstice
@late slate it's not that hacking is allowed. It's that combating hackers is not quick. In any case, complaining here will not help. The only tencent employees in this server are community managers(the ones in yellow). Ban appeals should be addressed to PUBGMOBILE_CS@tencentgames.com. Not that they are likely to reverse their position. You did violate the eula.
somber solstice
@night cloak if you look closely, after the last fpp solo your points are 1427. In the second screenshot, it shows 1300 points.
night crypt
yesterday had a very very rare glictch happened during the match
couldn't take the screenshot
it happened when i was playing duos and my partner killed the enemy near building, instead the crates outside, it went inside the ground and we couldnt loot it
:(:(
night cloak
Hm
somber solstice
Report it to PUBGMOBILE_CS@tencentgames.com, @night crypt
somber solstice
That's up to you. Only thing is, we here at discord can't do anything about it. We're not developers.
night crypt
ahh, got it. thanks 😃
late slate
@somber solstice Interesting that combating who uses pro graphic app is not complicated being q does not affect in anything completely to other players ... But to use HACKER recoll among others is but complicated .... Tencent shame
night cloak
@late slate it may be a bit of a consumerist move to force people to buy newer phones.
late slate
@night cloak Why is it and who can not afford newer phones
somber solstice
The graphics thing is indeed much easier to detect. Other hacks are much harder. I could go into detail explaining it, but you're clearly not interested in anything other than complaining about getting banned.
feral heart
@late slate yeah its a shame hackers are not banned..but the mod and community team cant do anything...they have no power...its dev power
I hate hacker too but cant do anything :(
late slate
@somber solstice I'm not here just to complain ... I'm just outraged at being banned unfairly ... Being that HACKER has affect thousands of other players and is not banned, now I stay here without my account ... Without playing championships and still lose money!!!
night cloak
@late slate I'm not sure
@late slate I'm sure tencent can reverse it one time if you email them
feral heart
@late slate how money do you spend for PUBGM ?
somber solstice
It's not unfair, though. You did violate the eula by modifying game files. They're fully within their rights to take action against you.
night cloak
And if you let them know You were aware of this no GFX tool rule, then they may reverse it
Not aware*
feral heart
Everyone not read EULA lol
night cloak
People skimming the EULA is a common thing
Exactly
Some people just wanna play the game and not care for legality.
It's a game, not a courtroom
feral heart
@night cloak yeah
somber solstice
That's a standard line in every game's eula, though. You don't need to read it to know it's not allowed
night cloak
Ideally it should be that way.
But companies are asses. And so are people
So it makes it really hard for the guys that mean no harm.
somber solstice
We should take this to #chat. We are getting off topic.
night cloak
Slow down. We don't always have to be uptight about rules.
Mods gotta be More relaxed.
lofty furnace
@keen marten btw in pc version it's very fast enough to double tap crouch, don't you see wacky dance
manic thorn
What am I supposed to do here??
slate forge
can you play chinese pubg and english pubg together??
steep anvil
Please help me
Why will game stop downloading after it is nearlt doen
This is p3ire bullshit
And ive had just about enough
9th reinstallation
tawny skiff
Damnit
I still have platinum award pending :(
i need to play 5 matches in platinum
tawny skiff
Ty lol
rain wraith
?
rain wraith
You use gfx tools?
prime swallow
no ihave samsung s9 why i use this type tools\
rain wraith
PUBGMOBILE_CS@tencentgames.com send email
prime swallow
ok but they are not telling me proper reason for banning me i bought 100 level rp please help me
serene glacier
somber solstice
@prime swallow no one on this server can do anything about ingame bans. The only tencent employees in this server are community managers(the ones in yellow), no other staff works for tencent. I'm afraid that email is all you can do.
prime swallow
ok thanks
split hull
what’s wrong with the word “help” in pubg, it’s mark as inappropriate?
dull nexus
brazen lotus
Reported this map flaw during Miramar beta.
Found this guy stuck there today.
Another one bites the dust.
haughty cypress
Oof
brazen lotus
Might be a good place to add a crate or something
haughty cypress
Try email-ing it to the devs @brazen lotus
Not much you can do here with that pic
somber solstice
#pubg-mobile if you don't require support.
somber solstice
What do you need support with?
brazen lotus
Fix the pipes
somber solstice
As Astolfo-san said, email tencent about it. The people on this server can't do anything about it, we're not developers. PUBGMOBILE_CS@tencentgames.com.
somber solstice
@obsidian vortex same as above
obsidian vortex
😶
strange widget
Why so much hecker plz remove or ban heckers
surreal cosmos
Anyone knows how to fix that muffled game sound whenever the ingame mic is on only happens on my ios device
hybrid oxide
@surreal cosmos I have the same problem
surreal cosmos
@hybrid oxide + when I use Discord to talk the directional sound doesn't work , did this happen to you
half tapir
My friend uses a moto e4 plus.. He's not able to install PUBG.. Is this a play store bug or is it towards pubg? The thing downloads but doesn't install
It shows some error and says pubg mobile cannot be installed
hybrid oxide
@surreal cosmos no, when I use any app to talk with a person and then want to play with them any game the sound is kinda weird
past shuttle
Why didn’t I get the extra bp
honest hornet
Why he didn't die even with no vest or helmet?
He shoot him 3-4 time on him with a Shotgun!
orchid rapids
hi i buy season 3 but today lunch game and my is locked and evrey theings is loked
onyx cairn
@past shuttle you will get rewards after the event has finished!
glass sparrow
Problem entering the game ! Same as @orchid rapids
haughty cypress
@orchid rapids just select ok
Oh no wait
Try clearing the game cache and see what happens, if problem persists, try to reinstall the game @orchid rapids
native estuary
I am facing a bug where mu bag doen't get updated when i pick items
My gun bullets amount also didn't chamge
How to fix it if theres a way
gilded socket
why i and my friends cant connet to game?
we are from iran !!!!
pls anwser me
haughty cypress
More details please? @gilded socket
@native estuary its a known bug that the devs are trying to fix. Just be patient and at some point it'll be fixed
gilded socket
everything is locked !
if i use the vpn everything be ok !
reef stirrup
lol
haughty cypress
That probably means that the game isnt officially released in Iran @gilded socket
But hey, if you can play with vpn, then its not really much of a problem :3
gilded socket
this my problem too @night cloak
haughty cypress
Ooooo
reef stirrup
and*
haughty cypress
@upbeat token wait, what exactly is your problem?
reef stirrup
@haughty cypress textures
upbeat token
I don't see anything full black
haughty cypress
Nyeh, im pretty sure thats the dev's fault. Some clothing are buggy
The leopard mask is still buggy since release
native estuary
@haughty cypress thanks
I wanted to know whether they are aware of it and trying to fix it
upbeat token
@haughty cypress you help me 😓
haughty cypress
@upbeat token honestly i would if i could, but this fault is on the devs :/
night cloak
@haughty cypress hey anwser me
haughty cypress
@night cloak some people with a similar problem to yours managed to play using vpn
night cloak
@haughty cypress this problem just for today
haughty cypress
Well, then use vpn just to play for today
night cloak
well done support thanks 🐷
haughty cypress
Didnt you say your account got hacked or sumthin?
steep hull
@haughty cypressueah I got a random access from Moscow, but it's on Facebook
I changed the password and it's all done now
haughty cypress
Maybe he accessed your account from there
steep hull
@haughty cypress nothing changed, same outfit, same uc, same stats, same match history
I doubt he did
haughty cypress
Hmmmm
night cloak
i need help
steep hull
So any idea @haughty cypress?
night cloak
my ranking in duo Asia is quite good
but...its says me not ranked after going to rankings
haughty cypress
Contacting the devs is really your only way to get unbanned @steep hull
@night cloak screenshot?
steep hull
@haughty cypress I did but it's taking too much
haughty cypress
Either that or make a big fuss on reddit @steep hull
spark jasper
Help Plz I can't send video link in sumit your clip section
flint garnet
@spark jasper PM a mod
spark jasper
@flint garnet who is mod here
flint garnet
@spark jasper purple names
spark jasper
@nick @somber solstice I can't sumit video in submit your clip they say u not authorized help me
haughty cypress
@spark jasper DM them
steep hull
@haughty cypress you're right, I'm just sad and pissed off
spark jasper
@flint garnet thanks bro
flint garnet
Sure thing!
@white vessel hi, I’m good, how can we help you?
@white vessel no advertising on the server.
Please keep the channel related to PUBGM support.
night cloak
Guys...i need a small help
i am ranked quite good in duo Asia
but it says i am not ranked in rankings
open hull
Hi, I've been trying to contact the customer service due to my account getting banned for NO reason
night cloak
if u change the server it showing a percentile..but in asia it says not ranked
i dont get it
faint sleet
Are Pubgm lite for low end devices only or to all devices?
open hull
May I know how can I get in contact with a Dev?
somber solstice
@open hull PUBGMOBILE_CS@tencentgames.com
night cloak
i have my other acc..and there it showing rank .but in this acc..its not ranked...
somber solstice
All you can do is wait for them to respond
faint sleet
Can someone answer my question now?
somber solstice
We don't have any devs here on discord. All we have is community managers.
night cloak
plz..any resolve for this?
open hull
Alright, thanks
night cloak
@somber solstice do u have any resolve for this!!...
faint sleet
Only?
hybrid oxide
Yea
somber solstice
@night cloak if I haven't answered, it's because I don't have anything constructive to say.
faint sleet
Link?
hybrid oxide
Wait I DM you
velvet ore
hey i got a problem with the pubgm emulator the sound has a delay which is about 1sec
faint sleet
You using a Bluetooth headphones?
velvet ore
no
faint sleet
@velvet ore
velvet ore
aux
faint sleet
Oh
somber solstice
@white vessel you don't. No advertising is allowed, except for clan recruiting. For that, dm one of us.
velvet ore
wtf
somber solstice
@white vessel there's no advertising. Do not do it.
Continuing to attempt to advertise will result in a mute
haughty cypress
Dafuq is dat english even
velvet ore
haha
split hull
anyone knows what’s wrong with “help”, why it is inappropriate in pubg?
haughty cypress
Translation problems @split hull
fringe pike
Cheater fest on new season!
haughty cypress
Yep @fringe pike
velvet ore
nice work
haughty cypress
Please use google translate @white vessel
split hull
@haughty cypress translation problem?
fringe pike
Im very proud with this game. Cheater makes me happy
zealous crown
When does venezia map and nordheim map release?
faint sleet
Why is that pubgm lite is for low end devices only? Having higher ones is greater?
arctic mural
Hey guys how can I report a hacker?
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
placid musk
@arctic mural ^
velvet ore
anyone knows what the sensitivity options are
i dont really get it
gyroscope is understandable
but then theres also ads and camera
and then the camera sensitivty
everytime i download it and tweak it i need to try too find the right ones
faint sleet
Ok just ignore 😒
night cloak
How can I fix it?
desert holly
velvet ore
scroll up
faint sleet
Still no would answer?
velvet ore
its a shittier version of pubg
why do you wanna play it
40 player smaller map
god damn
faint sleet
Cause this phone still lags
velvet ore
what phone do you have?
faint sleet
Oppo A71
velvet ore
oh no idea what that is
faint sleet
It was said 3 gb of ram when in reality it has half of it
velvet ore
lol
faint sleet
So it would lag
velvet ore
if you want a cheap android phone go for xiamoi
arctic mural
@placid musk Damn it I don’t have a video footage but just search for his account in game and see, the season has just started and he fu*ckin won over 40 times his ign is ( Nasser441 ) in the last season he was rank 1 in Europe and now he’s 23
faint sleet
It clickbaited me even the storage did
velvet ore
bought one for like 200CHF and it runs pubg okay not as good as my iphone but i mean for 200
faint sleet
Anyway bye meed to do chores sigh....
velvet ore
bye
dark briar
Some players getting free royal pass entry why
night cloak
pubg mobile blocked ip iran?
gray fractal
yea if you guys could prevent the game from automatically switching you between servers thatd be great
hazy crest
hello
celest portal
What u can do with the coins u get from achievements
weak latch
Is "life is fragile" achievement glitched?
The only requirement left for me is to be "killed by a bomb". I have been killed by grenades recently. Is there something I am missing?
exotic orbit
you need to get killed by the redzone if im not wrong @weak latch
weak latch
I did get knocked out by redzone tho
I guess I need to be in solos for it to kill me then
pseudo cloak
Does TGB works in Japan?
flint garnet
@weak latch that’s right
@night cloak please report the bugs in the game or to PUBGMOBILE_CS@tencentgames.com
night cloak
@tribal flower that's happening to a lot of people not many fixes, you can try a vpn
tribal flower
Where can i get one?
night cloak
can i get pubg for toaster
roberturiweifenfeuiwf is typing
@night cloak don't chat in support
i have a problem
Go to #pubg-mobile or #chat
Just restart your device as said
You dont need a vpn
pubg mobile wont launch on my android 1.0
This error is after the update after a restart you can play
@night cloak it doesn't help
its a macbook
running android 1.0
potato 2miliamp abttery
@night cloak last warning
battery
but what it wont run
ok ill stop XD
Delete your messages
It does i had it aswell and after restarting device it worked
@night cloak it doesnt people have even tried uninstalling and reinstalling
Usually you have to use a vpn
I wouldnt use an external app
Thank you whoever banned him
You sometimes have to
mellow burrow
i need immediate PUBG support
night cloak
@mellow burrow what is it
night cloak
?
night cloak
Could be a graphical glitch
next shoal
@mellow burrow you can sign out, but accounts can never be unlinked.
velvet ore
does war mode not count to the battle pass?
mellow burrow
@next shoal so these two are pemanent??and i cant any other further??
night cloak
Ah didn't know that thanks for helping dad
next shoal
@mellow burrow once you link an account, that’s it. It can no longer be unlinked with that social media. This is to help prevent selling of accounts.
warped wedge
night cloak
@warped wedge share it to a mod
next shoal
@warped wedge dm any contributor or mod online and we will put it up for you.
night cloak
^
icy apex
How do i report hackers? I have a recorded video
velvet ore
bot dead
storm flumeBOT
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
velvet ore
hey why wont thing add to my royale pass
i got ss a couple times
but it still says one
got over 10 kills a couple times
still 0
is it because of warmode?
next shoal
@velvet ore make sure you’re doing things by the exact requirements it’s asking for. Like not in specific modes, and things like that.
Warmode doesn’t count towards any missions.
velvet ore
oh yeah
mild locust
@icy apex I have sent a report including screenshot and video to pubgm support and they did not take any action. Don't bother yourself.
It's been two weeks since i made the report
winter iris
shit game
icy apex
But they wont ban any hackers
jolly magnet
mild locust
Look to the top 100 it is obvious they are cheater
night cloak
@jolly magnet it's a weird occurring bug it's happening to a lot of people
@jolly magnet try repairing your game/uninstalling and reinstalling
hybrid oxide
@mild locust The Top 100 are people who are hacking, always play with a team of bronze, or get carried by a hacker
I think top 1 Asia TPP is pushing with bronze team
49 rounds and 46 wins
storm flumeBOT
This isn't the right place to go off-topic,
Talk about other things in #chat.
Thank you for your understanding. :smile:
regal pond
night cloak
Are developers aware of the freeze bug? when I try to rush an enemy my screen freezes, controls don't respond.... this is getting really annoying,, any news about this??
valid fog
quick scope bug -
night cloak
Hi, you can help me
valid fog
can't scope when i exit from any vehicle -_-
meager spire
A made 18 elimations in war mode
Where is my gold?????
@night cloak
@lime juniper
placid musk
It has been added to your account.
meager spire
Where can i see this?
This is automazically?
A looked and i dont get any gold
🤔
night cloak
@night cloak seems kinda weird that it only does it when you rush
yeah @night cloak but you can't explain bugs,, they just happen for certain reasons like with the reload bug and speed bug
and I'm not the only one with this problem,, I think is only affecting iOS iPad users
vestal stone
hollow echo
@vestal stone ?
night cloak
He can't get the. Vest @hollow echo
@vestal stone it's a bug it's been there for a while
formal nacelle
@vestal stone you are gold not plat
night cloak
@formal nacellehes diamond
timber tundra
how do i get elite pass
hollow echo
Oh
timber tundra
no but mr ghost gaming got it from pubg
formal nacelle
For me normally taking item season.
night cloak
@timber tundra cause he did something who knows maybe fake
placid musk
Because Mr Ghost is a Content Creator
night cloak
Noah can I DM you about a map glitch?
placid musk
Sure
tame trellis
Can u plz give me r oyale pass I don't have any and i Can't buy it cuz I tried to buy but it didn't gave me and my money was lost
Plz help all the money i saved to buy r oyale pass is now lost
grizzled slate
@tame trellisNo.
@tame trellis Content creators get it for free. We(tencent) don't hand them out.
@tame trellis Wait you tried to buy it and it took your money and didn't work?
meager spire
This is a joke
tame trellis
Yea
grizzled slate
@tame trellis Have you tried getting a refund?
tame trellis
And I'm not joking
placid musk
Contact Customer Support at PUBGMOBILE_CS@tencentgames.com
tame trellis
No I don't no how
night cloak
@meager spire and you lost?
tame trellis
Ok I'll contact them now
fallen stump
lol
tame trellis
I email them let's c wat they do either give me the pass or the my money back
tame trellis
I'm not
grizzled slate
@tame trellis Google how to get a refund if you bought in a certain time I believe Google play will refund you.
@night cloak unless your here to help or have a question, then go.
night cloak
I'm just saying. Chill dude
tame trellis
I bought it 2 days ago then i was out of country so now I came back to tell them this
grizzled slate
@tame trellis Like I said go see if you can get a refund, besides that wait for customer support. It will take time for the reply.
grizzled slate
@tame trellis np
woven atlas
It's clearly written elite pass are non refundable @tame trellis
But yea contact customer Care is the best
woven atlas
Contact customer Care with screen shots they can help you. We have received lot of complaints about this bug
woven atlas
Maybe try to repair this bug as soon as possible
craggy orbit
i get this error.
i want to play the game pretty badly.
If there's someone who can help me with this. please.
robust ether
I bought the elite Royale pass but it didn't got upgraded to elite wtf shall I do
neon patio
@craggy orbit you'll need to update your graphics drivers
woven atlas
@robust ether was your purchase successful?
craggy orbit
how can i do it?
i have no idea.
like the thing it recommends to download.
dosen't helps
i updated everything
neon patio
@craggy orbit Let me check real quick.
neon patio
@craggy orbit What's happening is the game can not read your video card properly. Have you attempted to simply restart your PC yet?
night cloak
Pubg mobile lite
neon patio
@craggy orbit The most I could do is tell you to manually update your graphics drives, which you will need to research for yourself.
craggy orbit
the problem is that i don't know how to do it.
neon patio
I will send you a link of a basic tutorial on steps you can take to do so.
leaden badge
any help on this guys?
keen marten
@leaden badge You are blocked to make purchases, your account did a refund.
idle axle
cant it be again unblocked
keen marten
As far as other people asked it here, I guess not
lost heath
Illegal purchase ?
keen marten
Making refunds will block purchases in game
idle axle
please help me out , with this im not able to buy any thing , i refunded it becz i had bought it accidentally
keen marten
As I said refunds will block in-game purchases, you can't buy again however you can try to contact the support
Contact Customer Support at PUBGMOBILE_CS@tencentgames.com
@idle axle
But if you bought accidentally why do you want to buy again now? 
keen marten
@idle axle As I said, Contact Customer Support at PUBGMOBILE_CS@tencentgames.com
idle axle
can they help me in thia sir?
keen marten
Maybe you can get unblocked, maybe.
idle axle
ok sir thanks for the help
pale plaza
when i reset my game ......193 update comes again
i want to reset my game again but i dont want to update 193 mb again
keen marten
What do you mean when you reset your game
pale plaza
when i clear my data
pale plaza
i used gfx tool now i want to remove the effect of gfx too
tool*
how should i remove it without losing the update datas
keen marten
GFX Tools get you banned, never use those.
pale plaza
yeah i want to remove the effects
keen marten
clear cache & data from gfx tools and uninstall, and clear cache & data for PUBGM
pale plaza
can i backup the 193 update only?
keen marten
If you clear the PUBGM data you'll need to update in-game again.
Since when you are clearing the app data you only have the base apk but the 0.7.5 update is in-game.
pale plaza
okay......so gfx tool will get me banned?
keen marten
Yes.
pale plaza
i know a lot of people who use those
keen marten
Why would you use gfx tools?
pale plaza
Because it can get you a lot better frame rate per second
keen marten
And can also get you banned
keen marten
How do you affirm you get a better fps.. even tho you are changing something in-game
which is why it isn't allowed and people get banned.
keen marten
Since this isn't an issue I'll tell you to stop talking here, this is for game support.
I've answered your question, if you have more someone might answer it here
pale plaza
okay thank you
limpid osprey
Hello, we just won a match, I having 0 kills, but did not get the pacifist title. What are the conditions for it?
night cloak
@keen marten gltools u r banned using cheat no banned xD
pale plaza
haha
keen marten
@limpid osprey They must die to the zone I guess, if you throw a grenade that won't count towards 🤷
@night cloak Yes I know, unfortunately.
pale plaza
you must be in a solo match i think
limpid osprey
Some of my friends got the title though playing squad. I will try in-game support. Thank you
pale plaza
It was a bug
timber plover
Gfx tool can lead my account ban?
night cloak
In game support will tell you the same.thing.
shy vale
keen marten
Not trough a bug, you must do a solo match.
limpid osprey
Yeah, but how do you win a match when someone is shooting at you?
keen marten
"with friends that you invited or invited you" @night cloak
night cloak
@keen marten still bug
keen marten
@limpid osprey They must die outside the zone for example
You must invite new players to join the game
night cloak
@keen marten whole days playing with my friend. mission not counting
keen marten
But did you invite him to start playing the game?
night cloak
yes
keen marten
You must invite in the tab "invite friends"
night cloak
i inviting them still not counting
keen marten
if you do a squad match you must play with people that you only invited, maybe thats it?
play duo with him if you haven't tried that
night cloak
yes duo and squad with my friend list
keen marten
if duo you must do with the friend you invited, same for squad (3ppl that you invited)
if it doesn't count it's a bug yeah ;_;
night cloak
i tried everything. im only play with my friend everydays.
hey everybody install game..... run script server cant ban xd ALL PLAYER USING CHEAT XD
i dont know whats the problem 😂
mental garnet
when 0.8 update is coming?
worthy sandal
Nah they will ban everyone and let the bots play the game peacefully
night cloak
@worthy sandal agree with u
timber plover
Pubg should permanently ban those are cheating or hacking
night cloak
@timber plover they just make new accoubt after getting banned.
keen marten
PUBG Mobile introduced the merit system, if you report a player he can get banned
Team killing also lowers your merit
timber plover
Ph id should bannd that they never come again
lost umbra
When 080 will come?
night cloak
@timber plover that too easy for rooted phone or vitualxposed to reset everything
@timber plover they will come again after getting banned without mercy 😂
PUBG Mobile got weak security system
asia too many hackers. KR server more peaceful
limpid osprey
That makes sense. Thank you. Some of the details on the achievements are unclear
night cloak
so admin? got any suggest for my problem here?
past wagon
@terse loom ?
haughty cypress
Apparently you need to play with friends added through facebook @night cloak
night cloak
@haughty cypress yes. i tried everthing. still dont work
haughty cypress
Hmmmm
open oracle
My account got banned and i have done nothing,
Somebody please help
night cloak
@open oracle system not lying. system always do the right thing.
open oracle
But i have done nothing and my account got banned for 30 days😑😑
So they have to tell the user for what they have banned 😔
hollow echo
@open oracle did you use graphics tool or any other 3rd party apps
Which modify the game
limpid osprey
They say using gfx tools get you banned
open oracle
@hollow echo used gfx tool 1 months ago then reinstall the game but that can't be the reason
worthy sandal
Which is true @limpid osprey
night cloak
gfxtools is useless. only can make a better grafic but just make your battery drain and overheat (more lagging). just buy a better phone for better fps
limpid osprey
From what I understand, any third party software used can get you banned. From gfx tools to software for Ipega devices
terse loom
@past wagon Srry bro looking for someone I thought you was someone else.
past wagon
@terse loom ok
night cloak
bye guys and happy hunting
hybrid oxide
This guy is definitely getting carried by a hacker
He haves 87 wins but his longest survival time is 15 minutes
A little bit suspicious?
lime juniper
Feel free to send a report to PUBGMOBILE_CS@tencentgames.com if you deem it necessary, @hybrid oxide.
hybrid oxide
I will
night cloak
For the 18 kills War mode challenge is it only in solo?
lime juniper
For further assistance, please contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com, @open oracle.
A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.
We regret to inform you that we currently do not have a specific release date for the upcoming update, @mental garnet and @lost umbra. Once we do, we will publish further information in #news.
cyan rampart
@night cloak I don't think it is necessary that you play solo. As long as you're knocking and finishing off a player, you get a kill.
open oracle
You guys are saying that using gfx too will get you banned but using hack/cheats will not..... 😔😔😑😑
lime juniper
Please send all complaints to the customer support instead, @open oracle.
night cloak
For the 18 kills War mode challenge is it only in solo? Can a Contributor or MOD reply 🙏 just to be sure I won't waste my time
@lime juniper hi ip iran blocked ?
lime juniper
We have asked another contributor who has more information regarding this, @night cloak. We will keep you updated.
night cloak
ty 👍
lime juniper
Can you please elaborate, @night cloak?
lime juniper
What kind of error do you get, @night cloak?
lime juniper
Do you use the same Internet connection as usual, @night cloak?
night cloak
no all player iran have this prob
lime juniper
Please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com for clarification, @night cloak.
neon patio
@night cloak No, the event cannot be done in Solo's because the game ends before 18 kills. It must be done in squads (where the game ends at 25 kills).
prime bison
Hi I've gotten 3 american football uniform. What can I do to sell them? It dosen't give me the option
night cloak
TY @neon patio Is it 18 total kills or individual?
neon patio
@night cloak You must get 18 kills yourself
night cloak
kk
prime bison
To dismantle them
neon patio
@prime bison Those items are currently not set up to dismantle quite yet
lime juniper
If there is no option to dismantle them, it is currently not supported for that item, @prime bison. This may change in the future.
neon patio
@prime bison You're not missing out on anything, you'll likely be able to dismantle them in the future.
prime bison
Ok thanks
molten zinc
okay i was downloading my game on tencent gaming buddy and stops at 35%
cyan rampart
@molten zinc Press pause and continue. It should resume and download just fine. Takes a moment to resume so be patient.
molten zinc
have no antivirus in my pc
lime juniper
For further assistance, please contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com, @haughty frigate.
A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.
haughty frigate
@lime juniper Errol have already mailed the CS but no reply
I dont understand all of a sudden
lime juniper
Please wait patiently, @haughty frigate.
haughty frigate
Why ban me?
lime juniper
You have violated the terms of service.
For clarification, please wait for a response.
haughty frigate
I can read that but I did nothing, that's my point
lime juniper
That is why you should wait for their response. 😄
haughty frigate
I was in a game, I came out and suddenly its says that you are banned
It*
Nvm
I will wait
open light
Hello i need some help
The same happened to my friend
He opened the game and it says banned for a month
lime juniper
Please read just above, @open light.
haughty frigate
So for using a gfx tool they will ban you , y make it legal in the app store in first place.
hollow echo
Report the app
haughty frigate
I want my account to be unbanned
hollow echo
Continue this discussion in #pubg-mobile
mental garnet
this update will be very late
haughty frigate
That's what tencent needs to do, report the app on play store
velvet ore
anyone on tgb pleas help me i will gift an elite pass if it solves my problem or just skins
grand mirage
That he has some spacing apart from the friend option
velvet ore
my audio lags behind for like 1sec
dont know what to do anymore reinstalled drivers and everything
dapper parcel
I think it's the connection speed. It's the red bar top right. I had the same problem. Especially if I was using LTE and not Wi-Fi. @velvet ore
neon patio
@grand mirage This is a known bug for s9 devices
grand mirage
Is there a solution to this @Player Known
neon patio
@grand mirage Currently no, you'll have to wait for a patch in the future.
haughty frigate
@grand mirage Tell your friend to switch off full screen from game launcher
grand mirage
Kk tnxs bro
dapper parcel
What color is the bar top right?
velvet ore
you mean me
haughty frigate
Same man
velvet ore
?
haughty frigate
91 days
sterile thorn
I got banned for 30, for no reason.
haughty frigate
dapper parcel
@velvet ore
velvet ore
i would have realized if there was lag
sweet iris
When did you get banned? @haughty frigate
velvet ore
but i will send it anyways
haughty frigate
Like 30 mins back
velvet ore
still offering skins or shit for whoever solves my problem
sweet iris
Same!! But why?
velvet ore
cant even say the s word
haughty frigate
But no response
remote oak
That's sad, have you spent any money?
haughty frigate
Yes
remote oak
They better have a good reason to ban you
haughty frigate
I dont know why they are banning people for no reason
sweet iris
I have also spent money
remote oak
Do you guys use like emulators?
sweet iris
I bought elite pass...
remote oak
Or controllers maybe?
sweet iris
Na I am playing it on my phone..
sterile thorn
What a beautiful ping @velvet ore
night cloak
i got ban for 30 days for no reason like wtf?
pale plaza
wow ping
remote oak
I get like 90ms minimum
sterile thorn
At least im not the only one that got banned
haughty frigate
@remote oak yes sometimes I play on tencent emulator
velvet ore
yeah but dosent matter when the audio lags 1sec
lime juniper
Yes, @dapper parcel.
pale plaza
can anybody give me the link to download pubg mobile 7.0 apk
dapper parcel
What color is the bar top right corner
pale plaza
i want a official download link excluding playstore
velvet ore
the wifi?
lime juniper
For further assistance, please contact customer support via the game settings or by sending an e-mail to PUBGMOBILE_CS@tencentgames.com, @sweet iris and @sterile thorn.
A customer agent will reply as soon as possible. The response time may vary between some hours up to a few days, depending on the amount of support requests. You are therefore kindly asked to wait patiently.
sterile thorn
Already did
dapper parcel
Ty @lime juniper
night cloak
did anyone get 30 ban same as me?
sterile thorn
Me
lime juniper
Read just above, @night cloak.