#questions
1 messages · Page 129 of 1
when is 0.8.0 beta?
hello team PUBGM i need coustom server for tournament which we going to conduct in next week we will condouct 3-4 tournament so please help me
can anyone help me ?
What is it, @frail flower?
We regret to inform you that we currently do not have any information regarding upcoming beta versions, @weary cosmos. Once we do, we will publish further information in #news.
Do you mean that you need to be able to create custom rooms for that tournament, @night cloak?
Room cards can be acquired from the elite royale pass system and the clan shop.
i buy packs 1.500 uc (neon packs) when I have purchased an item , the packs item that there is no in my iventory
Where is arcade fpp ?
I do not think it will come out soon
@raven kelp res game?
@raven kelp it's a glitch some people are not getting items from the season
Try pressing the repair game @raven kelp
Repair game?
I forgot which ones, @frail flower, but check one of these. There should be sub-categories for helmet and backpacket skins.
Please send your video privately to a moderator, @cold flare.
It is a known issue which should be corrected soon, @raven kelp.
To access the repair button, you must log out from your account via the game settings first.
First-person shooting mode is not supported for Arcade yet, @glass sparrow.
@lime juniper I never had to do that to use the button
I just restart my game and press it when I need to
If you are logged in, you will be logged in automatically when you open the game, so the game skips this login screen, @night cloak. All you can see is a loading bar. You will not be able to click the button during the loading, at least not if the loading is quick.
I done check one of these but still item no in my inventory
On high-end devices, you do not get a result. 😛
No clue how it is on slower devices.
You know I don't have a high end👈
@jolly charm can i content creater role on pubg mobile discord server? please check my messages. thank you
If you did not get the items, please contact customer support via the game settings, @frail flower.
Cheak this dude Asia no 1 won almost match since yesterday and talking 60 ave dmg and getting 25ave kills in today I feel bad positing it here everyday just to be ignorant while hackers roaming free in everygame
Guess time to install hack myself just so I can have a normal one game
lol?
@silk hamlet Rather, collect evidence and report him by sending an E-Mail to PUBGMOBILE_CS@tencentgames.com
If he really is cheating, he will get punished accordingly.
My UI is still screwed its smaller than my screen is and its been days since ive reported this bug. The resolution has been screwed with and repair button and redownloading dowsnt work
I do my best to help others but it seems like when i have a problem everyone turns their back...
I see others habe reported it aswell
And no one replied to him
@night cloak It's a bug..There's no answer for it.
Thanks for your reply @night cloak
Rca tablet needs support its a device I think only I use
When will pubgm 0.8 update come?
Whos a moderator
@waxen arrow
we do not have any information when the new update is going to come. The latest update was this week.
@lofty rampart The people with a Purple name.
check the list of people on the right and just under the rank COmmunity Team you see Moderators.
currently as this is being typed there are 2 moderators in chat
Support email of PUBG
@night cloak The bug is most likely a resolution mismatch. For majority of users undergoing this, repairing the game has solved it.
Yea tried that :p i usually tell people to do that
Oi
@stone igloo PUBGMOBILE_CS@tencentgames.com
but all of assudden i got the same problem and the things i tell people to do doesnt work for me xd
What is your issue
my pubg mobile get banned i dont know why
Do you have any screenshots?
ya
Post it then
You might have been reported and your merit lowered resulting into a ban, with the new merit system
i have 100 merit
Did you use any 3rd party apps, such as GFX tools? Those get you banned
no ihave nice mobile why i use that
@native sonnet This channel is made for assistance related to PUBG Mobile. Please avoid misusing it.
@native sonnet Sorry but that isn't a support request, look the pinned messages and avoid side topic.
@prime swallow You said you have a screenshot, show it here
Hi, I would like to know if there are any tournaments I can sign up for
K sorry
ya see
@prime swallow don't hack, no one likes a hacker/cheater
@night cloak Please check the Tournaments category.
You got banned for breaking the game rules, either you used GFX tools , hacks or you got a low merit with player reports
Or, you have abused glitches.
rip
no i also play on stream youtube
@prime swallow file claim, we can’t really do anything here.
What did u do man!
If you got banend for 91days you sure did something 
@grim hawk help me yaar
Are you sure you didn't use any 3rd app softwares or teamkill... etc
no
Pubg wont ban without reason
Hackers are banned for 10 years and this is 91 days you have did something else
#questions playing this game for 6 to 7 months referred this game to like 25 to 30
I would really appreciate id i get an elite royale pass
Ign: ritzblitz
@little path unfortunately tencent doesn’t give out passes to people just like that. Sorry.
@ritzblitz#5621pay them they will give ya
^^^ lol
@grim hawk please on indian pubg sv
hi
how are ypu guys
@elfin lagoon this is for support only
hi how are you guys?
Is there a beta out yet for iOS. If yes can u send me link to download it
i wanna ask a question
my emulator is getting stuck on evry 3 mins why?
@keen marten please help me i will also show you my merit point
@prime swallow You got banned for 91 days, so what did you do?
GFX Tools, hacks and low merit get you banned (mainly by getting reported or team killing)
no
i am playing the game from when it got released
i loved it
so now i am having a issue where i get about 900ms ping
game is not playable for me
and my internet connection is good
can you guys help me
no didnt did any thing
@elfin lagoon Change the server you are connected to the nearest one or the one that has a green ping
my emulator is gettin stuck.what should i do?
@prime swallow Are you sure, then why would they ban you for 91 days?
i dont know
@bleak narwhal which emulator are you using?
i did that too
tencent
even i restored client
They banned me too for 91 days and i dont know Why.
Help me please
but not sloved
@bleak narwhal That's strange, where are you getting stuck exactly
when i quickscope and when parachuting
@keen marten sir what should i do
@keen marten i bought 100 RP level
why i do any thing
@prime swallow until lvl100?
ya
@bleak narwhal Tell me your PC specs and your settings.
um i have all the things that are recommended but an i3
Graphic settings?
@elfin lagoon When you click to change server, is there any green color? that means its low ping
By the way you should use wifi connection to have a better ping
What are your in game graphic settings?
@bleak narwhal just clear cache if it's stuck in the loading menu or click the repair button?
i play on smooth extreme fps
@keen marten It is a rendering issue.
with an i3?
@prime swallow this guy need help @night cloak
@keen marten sir i used wifi too but the ping is fluctuating
Two people saying they got banned for 91days without reason.
@elfin lagoon What is the lowest ping server you have?
@bleak narwhal Which render option are you using and is "Auto adjust graphics" disabled?
There should be 1 server with green ping which can be about 50-100ms
@keen marten ping-961
umm directx,its off
@keen marten about 128ms but in 2 minutes its get 980ms
It's a wifi issue
It happened to me once, I changed to mobile data and the ping went for 80ms
from 900 to 80ms changing to mobile data.. then I just changed back to wifi and it went to normal ping
@bleak narwhal With an i3, lag is common. Before entering classic matches, enter training room once, look at the sky and tell me how much FPS do you get.
@cyan rampart But he said he was stuck, maybe in the loading menu
@keen marten now i am re downloading the game i hope it get fixed
I have always ~60 bi sometimes drops to ~960
@keen marten "when i quickscope and when parachuting"
@elfin lagoon In major cases you just needed to clear cache & data. not needed to reinstall the game
@keen marten noo,INGAME
@cyan rampart Oh.. o.o
Having high settings in the emulator
btw did you give the emulator enough space?
please help me
Once you first set the emulator settings you set the quantity of space and so on, right?
@keen marten sir thank you for taking
and is there anything i can do ask me
i mean i wanna help in support pubgm
@elfin lagoon @fossil cave I opened the game and I have 50-80ms in Europe server (nearest server with me) then the others 150-500ms
@night cloak please help me
As I said it happened with me the same once with wifi connection, I changed to mobile data and the ping went from 900ms (with no reason the connection was fine) to 80ms in the mobile data.
I swapped back to the wifi and it was working ok, or maybe just reset your router. VPN connections might cause higher delay
@bleak narwhal Rightio, so this is your processor.
The first match of the day would be very laggy, no?
no
How much FPS does it drop to while parachuting?
Sorry but you aren't showing the ms
it gets to 7 or 10
click in the airplane picture and click in the server to show all of the available ones and their ping
U guys already seen people selling UC for cheaper? How good are these?
@modern gale please help me
@night coral Buying UC for cheaper price means you are getting SCAMMED
@keen martentrue
@woven atlas please help me
No one gives a better price for UC, that is a scam and once the payment gets revoked (which means a refund) your account won't be able to buy more UC
@night coral those would be scammers
Yes ?
@keen marten sir i wanna be in pubg mobile support team how do i register
How can I help you ?
@elfin lagoon ? I'm not in the support team
@woven atlas my account get banned i dont know why please help i bought RP 100 level
@woven atlas I asked the same things and he said he didn't do anything
It's curious a 91days ban without a reason
There would be some reason to ban
ok baut how i get to know what reason
contact the support then
@keen marten what does this mean? I don’t understand? And how come these “deals” are even made by, like, reputable clans?
i cant turn 360 using lookaround in my TGB
You know what you did @prime swallow
@bleak narwhal Yeah it is your processor and unfortunately nothing can be done about this.
@night coral I'm sorry but whoever tries to sell you CHEAPER UC is scamming you. And you can also get banned / and after you account makes a refund you can't buy UC anymore
@dry swan No one can do that. You can only see 300° by using the eye icon.
@prime swallow then contact support
@night cloak how
@cyan rampart my friends can look behind them i cant do that
@dry swan Then you need to change your sensitivity.
@elfin lagoon it gets lock at 90 degree to my left or right like in FPP
To go settings > sensitivity > increase the gyroscope sensitivities.
@keen marten ok, thanks. Is there any official statement by the devs or anyone responsible that I can screenshot and share?
i play on emulator
@dry swan You cannot look back in FPP. It might be possible to do in TPP.
@dry swan in fpp you will only able to view left right
yes i know. im saying mty tpp lookaround also works like fpp.
*my
i cant change my sensitivity im used to this sensitivity
@prime swallowGo to Settings>Customer Service then message icon at top right.
Use it for a conversation
ok thanks
What's going my account when i am playing to start pubgm my ping is good like 84 _94 but when enemy comes my ping gone unstable arround 500 _800 . @staff. I am facing problem 2 days . Before these 2 day my game smoothly play. But now i am facing problem . Please do something .
@toxic peak Try a different server and a different internet connection.
I can do . But same things was happen .
Yesterday i am using different network operator and today i am using differe network network operator .
I reported many time in game
Yo pubg mobile why is the English version left behind
Help, I just purchased 1500 uc and it’s not showing up in game, I checked my balance and it DID take my money.
I dont know where im supposed to ask this but, why doesnt the mk14 one shot lvl 1 helmets like on pc??
@woven atlas
Contact customer Care ingame
I did, how long will it take until they reply?
Hmm 24-48 is what I know
Alright, thanks
I can't hear my teammates voice in game 
@crimson gate PUBG Mobile is tweaked out a little bit. Not everything can be like the PC version. But as far as I know, Mk14 disables the level 1 helmet but doesn't kill the player in that single shot.
Hi I want to know that why others are getting free elite passes and not me?
And how can I get content creators role.
I have a youtube channel and I create pubg videos.
I want free elite pass
You can try to take a look at this, @night cloak:
https://pubgmobile.com/en-US/pwk
Note: In case you receive an error 404 message, request the desktop version of the website.
We are unable to provide you a free elite pass, @light abyss and @night cloak.
Feel free to report players suspected of cheating, @fallen stump. This is the best way to inform the developers and allow them to deal with the situation accordingly.
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
hacker in every game
Where tf is a chatroom? In pubg?
Open the chat and scroll to the bottom on the left side, @sly minnow.
How can I send items in game?
Open the shop and select an item, @night cloak. You will find a yellow gift button next to the buy button. Note that you cannot gift limited items, room cards and such, and not items from your inventory.
@lime juniper thanks and I sometimes can't hear my teammates voice in game , how can I fix it?
Try to disable the voice chat and enable it again, or restart the game during match, @night cloak. You will be prompted whether to enter last match again.
Thank you @lime juniper
That really sucks, i hope they can fix that beacause if not than it shouldnt even be in the crates, yea it has full auto hut 1 shotting lvl 1s is the trademark for it on pc
How to report someone for team killing. Please reply ASAP!!!!
Use the report button in game. It’s also done automatically.
Its pubg support right ..I need support to buy elite pass 😂
@cyan rampart @crimson gate it’s a level 1 1 shot, or 2 shots for level 2\3
My game lags when I get notifications how do I get rid of the lag
@neat turret First shot with Mk14 to a Level 1 helmet removes/disables the helmet. That is, the helmet reaches 0 HP. Then it is a 1 shot.
Nope. 1 shot to kill
What about my question
@night cloak I do not think this is a game bug. Which device are you using?
Turn off notifications.
@neat turret no it doesnt, only on pc, ive hit lvl 1 helms 3 times with the mk and no kill. Imo it shouldnt be in the crates then, its having the same issue the m24 did on pc, after it no longer could 1 shot lvl helms, it didmt deserve to be in crates, and yea mk has full auto but not being able to 1 shot kill makes it unworthy for crates, again imo
No idea then, because I am an android user. But disabling notifications must be an option in iOS, no, @night cloak?
Just turn on do not disturb.
Ok thanks @neat turret @cyan rampart
@crimson gate your client is bugged then. It has higher base damage than the Win and the win does it no problem.
@neat turret i also observed this on several yt videos, most recent was PBs last video, solo v duo war mode, i thought it was a bug, but same thing for him, helmet was gone, dude was alive, u can go look for urself
Mk14 is a advanced version of SLR/SKS with a greater recoil, damage and with an auto mode. But, the increase damage cannot suffice one shotting a level 1 helmet. It only disables a helmet and you need one more headshot to kill the person.
Anyways, let us continue this discussion in #pubg-mobile
please give me elite pass for free to me like you give to youtubers
We are unable to offer you a free elite pass, @sour jackal.
Begging here does not help, @sour jackal.
flip than why you give youtubers elite pass for free???
Do not listen to everything you hear on YouTube. 😉
Please discuss this further in #pubg-mobile.
@sour jackal stop begging we don't care if you played since launch
We have already answered you, @sour jackal.
Guys is there a ban wave goin on where blocked shops are getting banned?
Those who got cheap UC
Yes, @stark seal: such actions are prohibited and punished accordingly.
Also hi @lime juniper
what the rising you do not even look like you even have a rank
@sour jackal I'm a helper
Define blocked shops, @stark seal?
Now stop begging and go to #chat or #pubg-mobile or be muted
i need elite pass
We will be forced to issue an official warning or mute if you continue now, @sour jackal.
Those who get a error thing and written contact customer service?
Those have already been given their punishment, @stark seal: they are unable to make further purchases.
In case they get this restriction lifted and they continue to refund purchases, their accounts may be banned.
I'm having lagging issue on my oneplus 5 after the recent update. Tried repairing the client and reinstalled,still the problem persist. Settings- balanced-ultra-antialiasing on-auto graphics off
Feel free to contact customer support via the game settings for further assistance, @lusty sluice.
@lusty sluice tons of people have this problem with every 100+ mb update I find that it fixes itself after about a week
Pls define who are getting banned for cheap UC
Buy it yourself @sour jackal everyone does you are NOT an exception
Making purchases through unofficial sources is prohibited, @stark seal. Tencent may ban such accounts.
What😂😂 @night cloak
Who will get ban like?
@lusty sluice Wdym by what
@night cloak i have to wait for one week to fix the lag issue?
You can read through the terms of service if you are unsure what is allowed and what is not, @stark seal. 😉
@night cloak do you play pubgm
@night cloak hmm lets see
Who are at risk
@sour jackal stop talking here unless you have a support related question. LAST WARNING!
Anything severe that violates the terms of service will result in an account suspension, @stark seal. If you are not doing anything prohibited, you have nothing to fear.
ok
My friend did on my account i guess
I gave him the original cost and he did the cheap
You are responsible for your own account, @stark seal. Tencent does not care who did it.
Ok one more thing tell me
anyone know when the rank season ends?
@ShadowPlayer#7833 in 12 weeks
18th of November 2018, @uncut token.
Tencent is banning those who bought cheap UC atleast the bought and made the game active. What is tencent doing to hackers? Motivating them to hack more? Or making the community to slowly lose interest in PUBG? You guys dont even ban hackers and banning the other guys who haven't done anything. Just wow. A big round of applause for u guys.
@stark seal tencent is doing what they can at the moment
They are trying to take care of certain things
These guys cant ban the hackers and also after reporting them still they are on and hacking more
If you have complaints, @stark seal, send them to PUBGMOBILE_CS@tencentgames.com and not here.
Useless cuz I sent like 5-6 vidoes still they are unbanned
Some ppl are just rly good doh 🤔
@stark seal well also you gotta think about this, they can't ban all the hackers because they will change ips and keep making new accounts
yeah i forgot to tell but since this update in training mode im have a glitch i can' look down
can't
@stark seal what rank and lvl are u?
@sour jackal there is an easy fix all you have to do is use the eye to look down and it will be fixed
Whats the point of changing the version of game just 6-7 hours and again the hackers are back
Check the Indonesian servers
I have the same issue when on a roof with railings and that seems to fix it
Almost out of 10 matches in 9 of them hackers are filled
but what if i want to shoot down
@stark seal you have to know tencent isn't only taking care of your request
What rank are u rishu
Use the eye to look down and then it will be fixe, you will be able to look down after that
Rn Diamond 4
@stark seal what server are you playing on ?
@stark seal yeah. makes sense.
Previous season Ace
that button is just to look down not shoot down
But dunno why i get Indonesian also
Asia and Europe usually have tons of hackers so that's why @stark seal
Any fix to this thing?
@stark seal report them, wait for your response
If i report them its worthless dude
@stark seal you have to patient
@stark seal if you need to use the NA server and you won't have to worry
I reported like over 100 hackers
@stark seal dude, tencent people don't just sit there and look at their email 24/7
Nothing
He means that after looking down with the eye icon, @sour jackal, the issue should be fixed so you can look down normally after using the eye icon.
Yep ^
oh thanks
Np
Still if they got some cheap uc ban thing why not hack ban
@night cloak exactly. but you have to know tencent DID what they can
@stark seal that won't help
Now, please discuss this further in #pubg-mobile, @stark seal. We have answered your question.
Dude all other games are using this
Changing your ip makes it where your phone won't be recognised as banned
@stark seal you think that only applies to you? EVERYONE has experienced this.
Ok guys @cosmic quail @stark seal take this to #chat or #pubg-mobile
Dude not that
It's right there you can just change what server you play on
Yea different people play on different servers
Dude u r not getting me
Please take this to #chat or #pubg-mobile
@stark seal i think there are different servers in different spots
İts by chance
İ always get 300 ms on asia but i got 112 once
@clever rapids take this to #chat or #pubg-mobile
@night cloak i was only explaining ;-;
I understand
Hello anyone here to help me please
We can't help you if you don't ask a question or state a problem.
Read #481198147478224896 before asking here.
I got banned for no reason
Please contact customer support by sending an e-mail to PUBGMOBILE_CS@tencentgames.com.
hello,may I know why am I banned my id AguilarGaming. I have spend more then
1,425.92 USD for your game and never used any hacks or tricks always supported the game
@lime juniper no response
Please wait patiently, @spice aurora.
Ok
Failed to purchase..... error anyone?
@spice aurora you used 1,000+ dollars 😐 ?
Please contact customer support via the game settings, @short cradle.
@short cradle please wait it can take up to 1day to a month just be patient
@night cloak let's chat on #pubg-mobile not here
Please wait patiently, @short cradle.
Hmmm......any news on sanhok?
@short cradle please take this to #chat or #pubg-mobile
No one will know unless it announced @short cradle
😫😫😫
Patince youngling lmao
They should've added glass to windows by now..... right?
@short cradle please take this to #chat or #pubg-mobile
@clever tapir Clear cache and restart your device.
ty
Also, what device are you using?
iphone
I see
wait intry
Hi! When playing with the help of the emulator "Tensent Gaming Buddy" and "Nox" in the lobby comes stably. At the entrance to any server goes to the lobby and writes: "Enter match again?". The frequency of the event is about 25 out of 30. When you play through the Android phone, everything works perfectly. I tried changing the DNS server: the result is zero. Antivirus turned off: Result 0. On different emulators the result is the same. What could it be?
@severe crest Looks like a translated message.
Do you mean you get disconnected from a lobby upon entering and get a "Enter Match Again" option very often?
can someone help me check why my fren get this
How can I get an elite upgrade.....
he just finish the game and get this message
It means exactly what the content states, @clever tapir: the account is banned.
If your friend would like to appeal, ask them to send an e-mail to PUBGMOBILE_CS@tencentgames.com.
ok thanks bro
Yes. I press the START button and almost constantly receive this message.
You cannot get this for free, @sacred gyro. Elite royale pass can be purchased in-game. You will find an option on the right side of the main menu to enter the royale pass system.
@severe crest Have you attempted to enter a mobile lobby and then start playing on an emulator?
No! In the lobby on the emulator, I press the start button and on the emulator writes the message "Enter Match Again" Does not go to the server again and again.
@sick gazelle Do not tag community team. Ask away and we'll try to answer.
Please do not mention community staff, @sick gazelle. What is the issue?
Sometimes it connects when I have already landed at the end of the flight and landed.
Still error
I purchased UC and it didn't add in my account
What is it, @clever tapir?
after clear cache and restard
@severe crest That looks like an account issue, please reach out to customer service in-game.
Please contact customer support via the game settings for further assistance, @sick gazelle.
I reached out but no response
Please wait patiently, @sick gazelle.
@sick gazelle they take a lil while 😃
@clever tapir Have you tried switching to a different interner connection?
@clever tapir use Vpn and the problem is solved
already
No
@clever tapir are you at school when you get that?
What if it didn't add
Lol
school what
So it’s your home internet that you’re on?
It just shows error sometimes randomly all you can do is just use any vpn try it
It works
Interesting. I would try it on cellular just to make sure it’s not your router. @clever tapir if it still comes up, try pressing repair. If it still happens after that, then try any other server, and see if it still does it.
im currently reinstall
👍
There are no community game moderators, @gritty perch. Moderators here are volunteers and not part of the game staff.
Oh
You get access to videos and other channel after pubg takes u as a content creator, right?
If you have the content creator role, you get access to post in #481199180967051294 and private community creator channel(s), yes.
Anyone else feels that the audio has been quite unbalanced ever since the last updates (season 3 launch)? I either can’t hear enemy footsteps at all or I have to crank the volume all the way up - which results in extremely loud shooting sounds. I used to be able to hear both without any problems.
@lime juniper n u get that after you apply for content creator?
Fix that please. When I get knocked out, the game disconnects to the server for a short time and then I dead
And hud get bugged
When you are a content creator, you get the content creator role, @gritty perch.
If this repeats, please report it, @upper void:
To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings
or
You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.
Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile
@lime juniperfor that role. We have to apply, right?
Can't claim this
That is not why people apply, @gritty perch.
People apply for content creator when they would like to somehow "cooperate" with the game by doing what they do with content creation.
The role in this server is only an additional feature.
It is a known issue which should be corrected soon, @wicked jewel.
@lime juniper okay, ill try to record that bug
How can i be authorised to for posting pubgm vids links like other youtubers!? Any clue ?
@lime juniperone last q. If I want access to that channels whom should I ask to?
There contact details?
Help 😅
@onyx sail Ask a moderator
@olive bane Remove the scope and re-attach it.
where!? ..i cant find mods since i am new to discord
@open hound
@neon patio ok thank you
@cloud burrow thanks
Guys
Anybody got the email for me ? Didn't send it the other day as i had hope it woukd be fixed by now.
Please let me know how to fix this issue
Lag when shooting or scoping with the 4x or higher
@onyx sail what is it you needed a mod for?
I have been whining about this for months
@onyx sail even I'm looking how to get access there
@night cloak what device do you have?
@night cloak can you tell me some specs? Like ram?
@night cloak , quoting what was said above, it was a common issue that would be fixed soon
@next shoal 4GB Ram
Cpu exynos 7420 2.1ghz
Please I really want to fix this issue it's so annoying
It never ever lagged like that
I just want to play without lag
Nice. Ok. Um, I would recommend repairing the client. I’m not sure what’s wrong, but that really shouldn’t be having those problems assuming your ping is fine.
@night cloak is it doing it just right after the update ?
@night cloak Everything was fine before an update (I don't remember which one)
It might be 0.6.0
@next shoal I'll try
@cosmic quail i really hope it's fixed soon because these items are only special foe a little time as after a day or two too many people have them. The SKS skin is gonna be a waste as i don't use it and Parachute is only for my viewing pleasure.
This is my personal perspective on this issue.
@night cloak this happens to tons of people it usually fixes itself after about a week and also repairing it won't help at all
@night cloak fixes itself after about a week?
wolfee it was to know the qualifyications needed for being authorized on sharing Pubgm links in VIDEOS channel of this server
@night cloak yea it's pretty much your phone not used to the new software so it has to get used to it
I gtg
Is there anyway to make it get used to it?
@onyx sail ah. Yes, you need to apply to be a content creator and be accepted to get that.
@night cloak i hope so too. we'll see if the issue is fixed within this week c:
Okay thanks... [DD] Wolfeee
👍
I need elite royal pass
@next shoal
...
he's just asking for it
Was taken care of.
thank you 😃 I appreciate that (keeps people like us sane)
@indigo magnet try pressing repair, and using a different network. Should fix it.
I tried everything
I even tried 3 different networks. I deleted that game and reinstalled it but i still got the bug,even press the repair button
@indigo magnet please contact tencent and see if they can figure something out with you. PUBGMOBILE_CS@tencentgames.com
Sometimes if you win or die the game get stuck without exit,but you can see who is looting your body so there is a bug on end screen
Hello
There is a bug
It was me and my 2 friends vs the last guy, we were behind a rock to observe where he is, he knocked one, kept shooting at us, but we didnt loose health
Idk if it was lag or something, so pls notify me where to report bugs
Im going to bed so pls tag me while responding, gn
@exotic bluff were you hearing any sounds your character makes when you were shot?
@exotic bluff you can email PUBGMOBILE_CS@tencentgames.com about it c: though it could be lag or something
Alright, thanks man 😁😁
@exotic bluff no worries c:
"I need elite pass" well buy it by yourself don't be asking others for it
@fair smelt don't ask get it yourself we ain't gonna give u anything
And? @fair smelt
I was platinum V in previous season
how did i reach gold V in season 3 !
@wooden oreit takes you down tiers when it's a new season it could be 1-2
Wtf
@fair smelt because we are not gonna buy u anything
it can demote 2 tiers as well? @night cloak
@wooden ore yea I was in diamond and I went into gold
Thats so badd
Diamond 4 to gold 3
@wooden ore it's not a waste it keeps putting a goal for you
And yes all stats are reset
So if a person views my profile now he will never know I was platinum once?
He will see current stats?
@wooden ore yes
If you press current season in the statistics you can look at season 2 stats
Oh
Who is ghost gaming YT ???
quoted from #pubg-mobile "
[DD]Wolffe ツToday at 3:29 PM
Next person to ask to be given something gets a mute. I’m tired of it you guys." // beware. @fair smelt
and third person can check my highest reached rank in all seasons?
@fair smelt go to #pubg-mobile or #chat
@wooden ore yes except for season 1 they can't check s1
Hey @next shoal @fair smelt asked for elite pass
👍
Wolffe u give me elite pass??
give the guy it!
Mute lol
@fair smelt no. Please stop asking around the server. If we find you doing it any more, it may result in a mute.
Or a ban if you continue.
^ he asked that in pubgm-chat
(from now on we should say wish-granted and give them a mute instead)
^ we can give him one.
I bought it 1 min after it was available
Thank u ail
@next shoal go for it dude.
@cosmic quail 😉 let's give him it
Thank u rising wolf
Kids tho 😂
Be careful, @fair smelt, @next shoal is a dangerous wolf with the hammer.
@next shoal and my dad
Let's give him it!
@fair smelt I know you’re new here. I’ve even warned you verbally. Next time will result in a mute. Cause I’m not gonna have you going around asking for it.
@lime juniper lol I lose patience easy. :p I’m trying to be good tho. :p
Kk buddy
@fair smelt keep asking i will get you it!
@next shoal it's understandable because you'll be hearing that 24/7 every day since s3 came out
@next shoal I'm the same way
Yay lol
Bye
Especially when everyone was asking when s3 came out
👏🏻 thanks wolffe
Feels good man
Thanks dad cya
Probs u couldn’t kill him so u say hacks
How do you report players?
@tough quartz shut up noob
Hackers
@night cloak:
To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.
Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.
You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile
Don’t worry I have video
You can do the same, @night cloak.
@night cloak it's right above 😂
Oh OK I thought it was different
Thx
Np
Hey @next shoal am I deafend on the vc ?
@true sedge look at the post above that @storm flume posted to see what to do for hackers.
@night cloak Nope. You’re not.
Cuz I can't hear anyone but I can see when people are talking
It’s not us. It’s gotta be something on your end.
😐 yay gotta reinstall discord
Thanks dad
wtf see using cheat eu tpp squad
tpp squad emulator all using cheat
@night cloak anyone in the top 500 don't get their tiers reset
If you can prove they are cheating that would be great
But don't be falsely claiming someone is cheating
i cant ply many players using cheat
Bro 100 kd ratio with 0 headshots is clean cheating
@lavish mason hey dude, can you help me to get content creator? I used to stream and started to create some youtube video
@humble hemlock hmmm it's a hacker
Just add the deathcam feature to the game. Like in pc and get ur Anti cheat team ready
How can you post recruitment announcements on the clan recruiting channel? Says I'm unauthorized to post...
@sleek elm https://goo.gl/forms/f7NGIgkWuNIJT0OA2
U will see hw many evidence u will receive
@next shoal thanks
@open hound see ranking all using cheat why game have many cheater?
@silk hamlet you need to have proof
Tencent isn't going to be like "oh hey they said that those guys were cheating let's just ban them without proof"
I Can't Enter The Game
@wispy palm is it showing an error message ?
@night cloak No When I Enter The Game, It Shows Me In Lobby But Loading Icon Is Still Ther And Some Parts Are In Chinese
@wispy palm that's normal sometimes you just gotta wait a while
I used to deal with that
@night cloak My Friend Has This Problem too
I Repaied It And Im Waitin To See if Its Fixed Or Not
It's a small bug/problem it takes time to fix or you can uninstall/repair
Its Downloading The Update Content
Ok
@silk hamlet go to #chat or #pubg-mobile
@silk hamlet go to #chat or #pubg-mobile
@night cloak wtf realy?
@night cloakWdym ?
And hackers r going to ace already while I’m top 10 and can’t even win a game in dimond tire
Who r u to tell me where to go
This isn't a chat for you to just talk about anything you want
I'm wolf
Now go to #chat or #pubg-mobile
I’m talking about support
No you are not
Where is support about hackers
@night cloak shshshsh leave
@night cloak I'm a helper a person who helps with problems on pubg so no
@night cloak u cant leave
I don't see either of you doing anything to help people
If someone. Say they r hackers and it’s clear they r hacking and they still not getting ban these guys hacked whole last seasion and again this seasion and no one doing anyth8ng
Hey @lime juniper can you tell them to move to gen or pub chat
If you keep on going slayer you will be warned and then mooted
I’m talking pills in house someon kill me with dp from school while I was in appertmants bundling
^
@silk hamlet go to #chat or #pubg-mobile this is a warning
@night cloak xD
@night cloak warning xd
fxck off @night cloak
@lime juniper can you do it
@night cloak watch your language
Can someone please explain this to me?
Knock it off, please, @night cloak.
@lime juniper can you mute slayer ?
Please contact customer support via the game settings for further assistance, @analog stag.
The first game in the Screenshot why is it bronze and my next game gold
It was the same mode
@lime juniper u can supp game ? have many hacker
@hybrid oxide could have changed regions/servers
I can’t get into the game. Can someone please give me their email?
It's the same email so you can use that
@silk hamlet stop
@paper island Net probs.
I'm not promoting hackers nor am I helping them you were talking in the wrong chat and you kept going @silk hamlet
Even after being warned
@analog stag use that email and you can talk to customer support about the problem
When 0.8 BETA I can't wait anymore for real
I did. And they didnt reply
They won't reply immediately😐
@solemn current don't ask about the beta it will be announced when it comes out
Why did my account got banned for 91 days. I didn’t use any cheats/hacks
U neeed prof ehh cheak this out
These guys shotting us behind boxes from mid bridge with dp
You were knocked out by dp and the map shows a suppressed weapon so I'm not sure
@silk hamlet message support with proof you have to have at least 30 secs of video proof
I'm gonna say this once more
Don't message in this chat unless you have a question/bug/problem
We can't help with banning hackers that's tencents job so email that email
Which email?
Cheak bullet marks on containers
@silk hamlet last warning
@grizzled lark can you mute him
U brain dead human being
@silk hamletI never said he wasn't cheating
We can't ban people now stop and email the support
@night cloak can I have the customer support email for PUBGM?
Sure u can’t
@night cloak who?
Whats wrong?
Iv told him multiple times we can't help with banning hackers and told him to email the support but he keeps on going
What r u here for then?
U doing nice work
There are actually a lot of hackers like when I spawned in a game there were 96 players in plane when I landed there were only 26 players left and 1 guy killed like 20 ppl at once lol
Whatever u keep doing ur thing I have eanoigh anyway
@grizzled lark if you look through the chat you can tell that iv told him multiple times
Guys calm down this is a Support channel.Not fighting lol
Init
Help will arrive ofc.But you can't expect to get help immediately as tons of reports are being sent everyday
They ain't bots ya know
@silk hamlet I see u are annoyed by the hackers, you have proof just email it to Tencent with the proof, it will help alot to improve this game and sorry for those problems that is happening to you, your problem will be fixed very soon :)
Pretty much what I said 5+ times
Oh wrong channel sry
It's ok @hybrid oxide
@grizzled lark thank u for not telling me that u can mute me appreciate it @night cloak and u if u wanna be mode grow some balls
I told you pretty much exactly what he said
I hope it u will fix it soon
@grizzled lark ight
@young void what's the problem ?
Have you tried repairing the game?
Yes
Uninstall and reinstall ?
4 times
Update game to new version
But all users of the s9 + phone complain about this problem
It's probably something tencent did
Probably because tons of people hadare problems with the screen and accidentally kept pressing things on the side
it is, but for a week now, you can not correct the mistake :(
.
Hello .
How can i open room to play against my friend ?
Hey guys .. i have samsung a8 2018 .. the game is smooth but lag start when i aim only .. why that ? The lag with all scopes and red dote ..eccept for sight its not laggy
@unkempt lily you need to have a room card from either the clan store or from the royal pass
Fire rate is very slow when aiming
@chilly sluice try the repair button
U sure ?
It might work
If you have your frame rate high then test it until you get the right frame rate speed
@chilly sluice did you lower the graphics to minimum?
Just adjust it to what you feel like
Its on smooth and game look greate only aming
What's your frame rate at ?
This bug has been available since update 0.7 some screens like shop are all like this. Im using galaxy s6 edge+. And aside from this the game lags on this phone so much while people with galaxy j7(2016) play smoothly.
Excuse me i was just team killed i reported them what do i do
@brave jay repairing the client should fix that.
Player name was LGSUS555 and YahirAriza
@night cloak Please report them here with any evidence you may have. PUBGMOBILE_CS@tencentgames.com
man i was trying to grind but i lost rank
I reported using support email but i got a generic answer amd new update no changes.
Repair clint just data delete and u must download it again about 190mg
@brave jay u r using gltools off this fixed
GFX Tools get you banned.
Do not use 3rd party applications like GFX Tools.
Many users have been banned already.
No gl tool is just for fps counting.
People getting banned for using gfx tools but people with 600kd are not banned. Lol wtf?
What happened to game?
I got a ban for no apparent reason. To whom to address?
I just got killed by a hacker shot him with 2 clips of m4 ammo and he downed me with 1 shot from AKM in the chest
@strange bramble you can email PUBGMobile via PUBGMOBILE_CS@tencentgames.com and ask if they can lift the ban c:
@night cloak I can't pick up any ammo guns and stuff like that
Wait/buy a new device and create a new account or tell him to email them and apologize
@clear scrollNot use gfx tool.
@clear scroll Alongside what @abstract moat said. Apologize if he honestly did not know he would get banned for it. Maybe add that in, do not lie though.
@restive slate What's your ping?
Mhmm
@modern gale What bot do you guys use to prevent people from posting links? I've searched for bots to do it but i couldn't find any.
@exotic bramble we use @storm flume
@clear scroll unfortunately no matter what, bans are completely irreversible. His best bet is to get a new account. He won’t be getting his old one back for 10 years.
@next shoal Wait really? 10 years?
That’s the typical ban period. It can be different I’ve heard, but more than likely it’s 10 years.
@next shoal Ohhh, thanks dude!
👍
@next shoal Welp, good to know that now.
@next shoal Wait, I can't find it. Is it a bot that was renamed?
Oh wait, it's just Dyno
It’s also known as dyno. Yeah.
Ah
Ok so did you guys program it, or is that an actual feature that I'm not aware of
@exotic bramble we didn’t modify it at all. So anything we use is a pre-existing feature. We do have premium dyno btw.
I'm guessing that takes money?
I think so.
@exotic bramble np m8.
hi i still have the inventory problem wht should i do?
Please fix crouching, i cannot crouch and get out of crouch in same time... In pc version many player get crouched and get out of crouch within same time that slow their forward momentum and stop getting shots at him... While here we need to wait at lease 3 second after crouch to get out of crouch.
Why we need to wait 5 second after getting out of driver seat in order to get in scope (ads)? Any improvement?
That is called animation. Until you get to crouch you won't be able to use it again until the animation is over which would explain the delay clicking twice in the crouch
anyone else have a joystick lag/glitch??
Hi guys
@night cloak Im still Having That Problem
I Only csn Enter The Game By Using Vpn
@wispy palm What network are you using? Is it public or your own wifi/data?
@night cloak You have a question?
@grizzled slate Its My Own Wifi
@wispy palm And you can't get in the game without a VPN?
Waiting for half time to smoke a blunt
@night cloakThen bounce. And go to Pubg or general chat No offence.
Thank you for making me realize that I was on pubg support but I do got a question...
@night cloak Which is.
Trix are exclusively for kids right?
@wispy palm What country are you in? Maybe that's the issue?
@grizzled slate I Enter The Game But The Loading Icon is Still On My Screen And Some Parts Are In Chinese And I Cant Enter Match
@grizzled slate Iran😐 😕
So if I were to purchase a box I won't be in trouble?
@night cloak I don't know. When I'm 18 I'll let you know if I can still eat em
@wispy palm You using the global version? pubgm lite? Or the hinese version?
@grizzled slate Global
I won't forget what you've done here for me today🕵
Most Of My Friends Have This Problem
@wispy palmit happens sometimes due to network
@lunar storm It Has Not Ever Happened To Me
@wispy palm that happens to me when I'm lagging. Tho if a vpn fixes it I'm guessing your network blocks the connection to the pubgm server.
@wispy palm Sounds like it's due to your country? Do your friends live in Iran too?
Use dns changer I had that prob before
@grizzled slate But My Friends Use Iphone And Some Of them Dont Have This Problem
@grizzled slate Yeah
@wispy palm You using wifi. Or your phones own data?
How I can find results of career on that new update?
@wispy palm also the devs are trying to fix it, you can tell by looking at #community-news
I remember the last season had one
@steady cargo same as last season
@wispy palm Yea I figure so. I guess just keep om using VPN for now.
Like we are able to see the place what we most stop, or guns what we more use during all season.
Don't chat here guys
Click on your pfp in the lobby and it will show career results second from the bottom click that and you can look
@grizzled slate I Dont Khow Why they Block The Access to Game Servers☹
@wispy palm could be multiple reasons
@night cloak the Game Is Harmless😑
@wispy palm Who knows. It's a pain, might be your wifi provider if your friends all use the same guys for internet. Could be your country. Or a random things the devs did. Just give it some time. Maybe it'll get sorted out.
Can't find it
@wispy palm I know but some carriers/ internet providers will do that
Aight my game disconnecting every time I get in vehicle
@ember root Ping?
@steady cargo it's impossible to not be able to find it
@grizzled slate I Hope so☹
Normal 40s
@ember root Hit repair on the login screen. Try it out on training room.
@night cloak Yeah😔
Did that last night and uninstalled reinstall today and same problem
@ember root if it's still wonky I'd say just reinstall and restart ya phone. Your phone is strong enough to play the game right?
