#questions

1 messages · Page 129 of 1

snow pollen
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this is the problem

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@flint garnet

weary cosmos
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when is 0.8.0 beta?

night cloak
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hello team PUBGM i need coustom server for tournament which we going to conduct in next week we will condouct 3-4 tournament so please help me

frail flower
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can anyone help me ?

lime juniper
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What is it, @frail flower?

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We regret to inform you that we currently do not have any information regarding upcoming beta versions, @weary cosmos. Once we do, we will publish further information in #news.

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Do you mean that you need to be able to create custom rooms for that tournament, @night cloak?

Room cards can be acquired from the elite royale pass system and the clan shop.

frail flower
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i buy packs 1.500 uc (neon packs) when I have purchased an item , the packs item that there is no in my iventory

cold flare
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Or @modern gale

glass sparrow
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Where is arcade fpp ?

young void
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I do not think it will come out soon

raven kelp
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Why did i not get these glasses?

clever rapids
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@raven kelp res game?

night cloak
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@raven kelp it's a glitch some people are not getting items from the season

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Try pressing the repair game @raven kelp

raven kelp
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Repair game?

night cloak
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It will be right there when signing in

lime juniper
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I forgot which ones, @frail flower, but check one of these. There should be sub-categories for helmet and backpacket skins.

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Please send your video privately to a moderator, @cold flare.

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It is a known issue which should be corrected soon, @raven kelp.

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To access the repair button, you must log out from your account via the game settings first.

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First-person shooting mode is not supported for Arcade yet, @glass sparrow.

night cloak
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@lime juniper I never had to do that to use the button

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I just restart my game and press it when I need to

lime juniper
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If you are logged in, you will be logged in automatically when you open the game, so the game skips this login screen, @night cloak. All you can see is a loading bar. You will not be able to click the button during the loading, at least not if the loading is quick.

frail flower
#

I done check one of these but still item no in my inventory

night cloak
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@lime juniper I just spam the area where the button is when I need to use it

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😂

lime juniper
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On high-end devices, you do not get a result. 😛

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No clue how it is on slower devices.

night cloak
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You know I don't have a high end👈

green fog
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@jolly charm can i content creater role on pubg mobile discord server? please check my messages. thank you

lime juniper
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If you did not get the items, please contact customer support via the game settings, @frail flower.

night cloak
silk hamlet
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Cheak this dude Asia no 1 won almost match since yesterday and talking 60 ave dmg and getting 25ave kills in today I feel bad positing it here everyday just to be ignorant while hackers roaming free in everygame

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Guess time to install hack myself just so I can have a normal one game

hybrid oxide
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lol?

cyan rampart
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@silk hamlet Rather, collect evidence and report him by sending an E-Mail to PUBGMOBILE_CS@tencentgames.com
If he really is cheating, he will get punished accordingly.

night cloak
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My UI is still screwed its smaller than my screen is and its been days since ive reported this bug. The resolution has been screwed with and repair button and redownloading dowsnt work

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I do my best to help others but it seems like when i have a problem everyone turns their back...

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I see others habe reported it aswell

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And no one replied to him

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@night cloak It's a bug..There's no answer for it.

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Thanks for your reply @night cloak

proud oasis
#

Rca tablet needs support its a device I think only I use

waxen arrow
#

When will pubgm 0.8 update come?

lofty rampart
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Whos a moderator

night cloak
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@waxen arrow

we do not have any information when the new update is going to come. The latest update was this week.

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@lofty rampart The people with a Purple name.

check the list of people on the right and just under the rank COmmunity Team you see Moderators.

currently as this is being typed there are 2 moderators in chat

stone igloo
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Support email of PUBG

cyan rampart
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@night cloak The bug is most likely a resolution mismatch. For majority of users undergoing this, repairing the game has solved it.

night cloak
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Yea tried that :p i usually tell people to do that

stone igloo
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Oi

cyan rampart
stone igloo
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It got deleted

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Done

night cloak
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but all of assudden i got the same problem and the things i tell people to do doesnt work for me xd

prime swallow
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hello

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i want some help

keen marten
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What is your issue

prime swallow
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my pubg mobile get banned i dont know why

keen marten
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Do you have any screenshots?

prime swallow
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ya

keen marten
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Post it then

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You might have been reported and your merit lowered resulting into a ban, with the new merit system

prime swallow
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i have 100 merit

keen marten
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Did you use any 3rd party apps, such as GFX tools? Those get you banned

prime swallow
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no ihave nice mobile why i use that

cyan rampart
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@native sonnet This channel is made for assistance related to PUBG Mobile. Please avoid misusing it.

keen marten
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@native sonnet Sorry but that isn't a support request, look the pinned messages and avoid side topic.

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@prime swallow You said you have a screenshot, show it here

night cloak
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Hi, I would like to know if there are any tournaments I can sign up for

native sonnet
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K sorry

prime swallow
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ya see

night cloak
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@prime swallow don't hack, no one likes a hacker/cheater

cyan rampart
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@night cloak Please check the Tournaments category.

prime swallow
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no never

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i also on stream youtube

keen marten
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You got banned for breaking the game rules, either you used GFX tools , hacks or you got a low merit with player reports

cyan rampart
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Or, you have abused glitches.

grim hawk
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rip

prime swallow
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no i also play on stream youtube

flint garnet
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@prime swallow file claim, we can’t really do anything here.

grim hawk
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What did u do man!

keen marten
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If you got banend for 91days you sure did something pubgmt

prime swallow
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@grim hawk help me yaar

keen marten
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Are you sure you didn't use any 3rd app softwares or teamkill... etc

prime swallow
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no

grim hawk
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Pubg wont ban without reason

hollow echo
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Hackers are banned for 10 years and this is 91 days you have did something else

little path
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#questions playing this game for 6 to 7 months referred this game to like 25 to 30
I would really appreciate id i get an elite royale pass
Ign: ritzblitz

next shoal
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@little path unfortunately tencent doesn’t give out passes to people just like that. Sorry.

grim hawk
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@ritzblitz#5621pay them they will give ya

next shoal
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^^^ lol

prime swallow
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@grim hawk please on indian pubg sv

loud mountain
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Nice glitch

keen marten
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clear cache & reload the game

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🤷

elfin lagoon
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hi
how are ypu guys

keen marten
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@elfin lagoon this is for support only

elfin lagoon
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hi how are you guys?

gritty nova
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Is there a beta out yet for iOS. If yes can u send me link to download it

elfin lagoon
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i wanna ask a question

bleak narwhal
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my emulator is getting stuck on evry 3 mins why?

flint garnet
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@elfin lagoon please do

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@gritty nova there isn’t

prime swallow
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@keen marten please help me i will also show you my merit point

keen marten
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@prime swallow You got banned for 91 days, so what did you do?

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GFX Tools, hacks and low merit get you banned (mainly by getting reported or team killing)

prime swallow
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no

elfin lagoon
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i am playing the game from when it got released
i loved it
so now i am having a issue where i get about 900ms ping
game is not playable for me
and my internet connection is good
can you guys help me

prime swallow
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no didnt did any thing

keen marten
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@elfin lagoon Change the server you are connected to the nearest one or the one that has a green ping

bleak narwhal
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my emulator is gettin stuck.what should i do?

keen marten
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@prime swallow Are you sure, then why would they ban you for 91 days?

prime swallow
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i dont know

keen marten
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@bleak narwhal which emulator are you using?

elfin lagoon
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i did that too

bleak narwhal
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tencent

prime swallow
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i bought 100 RP level

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why i do any thing

elfin lagoon
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even i restored client

vivid merlin
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They banned me too for 91 days and i dont know Why.
Help me please

elfin lagoon
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but not sloved

keen marten
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@bleak narwhal That's strange, where are you getting stuck exactly

bleak narwhal
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when i quickscope and when parachuting

elfin lagoon
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@keen marten sir what should i do

prime swallow
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@keen marten i bought 100 RP level
why i do any thing

keen marten
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@prime swallow until lvl100?

prime swallow
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ya

cyan rampart
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@bleak narwhal Tell me your PC specs and your settings.

bleak narwhal
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um i have all the things that are recommended but an i3

cyan rampart
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Graphic settings?

bleak narwhal
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amd r5 2gb

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m430

keen marten
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@elfin lagoon When you click to change server, is there any green color? that means its low ping
By the way you should use wifi connection to have a better ping

cyan rampart
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What are your in game graphic settings?

keen marten
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@bleak narwhal just clear cache if it's stuck in the loading menu or click the repair button?

bleak narwhal
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i play on smooth extreme fps

cyan rampart
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@keen marten It is a rendering issue.

keen marten
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with an i3?

warped solar
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@prime swallow this guy need help @night cloak

elfin lagoon
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@keen marten sir i used wifi too but the ping is fluctuating

keen marten
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Two people saying they got banned for 91days without reason.

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@elfin lagoon What is the lowest ping server you have?

cyan rampart
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@bleak narwhal Which render option are you using and is "Auto adjust graphics" disabled?

keen marten
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There should be 1 server with green ping which can be about 50-100ms

fossil cave
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@keen marten ping-961

bleak narwhal
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umm directx,its off

elfin lagoon
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@keen marten about 128ms but in 2 minutes its get 980ms

keen marten
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It's a wifi issue

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It happened to me once, I changed to mobile data and the ping went for 80ms

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from 900 to 80ms changing to mobile data.. then I just changed back to wifi and it went to normal ping

cyan rampart
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@bleak narwhal With an i3, lag is common. Before entering classic matches, enter training room once, look at the sky and tell me how much FPS do you get.

keen marten
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@cyan rampart But he said he was stuck, maybe in the loading menu

elfin lagoon
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@keen marten now i am re downloading the game i hope it get fixed

fossil cave
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I have always ~60 bi sometimes drops to ~960

cyan rampart
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@keen marten "when i quickscope and when parachuting"

keen marten
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@elfin lagoon In major cases you just needed to clear cache & data. not needed to reinstall the game

bleak narwhal
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@keen marten noo,INGAME

keen marten
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@cyan rampart Oh.. o.o

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Having high settings in the emulator

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btw did you give the emulator enough space?

prime swallow
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please help me

keen marten
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Once you first set the emulator settings you set the quantity of space and so on, right?

bleak narwhal
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@cyan rampart I Get 40-42

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@keen marten What Space?

elfin lagoon
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@keen marten sir thank you for taking
and is there anything i can do ask me
i mean i wanna help in support pubgm

keen marten
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@elfin lagoon @fossil cave I opened the game and I have 50-80ms in Europe server (nearest server with me) then the others 150-500ms

prime swallow
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@night cloak please help me

keen marten
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As I said it happened with me the same once with wifi connection, I changed to mobile data and the ping went from 900ms (with no reason the connection was fine) to 80ms in the mobile data.
I swapped back to the wifi and it was working ok, or maybe just reset your router. VPN connections might cause higher delay

cyan rampart
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@bleak narwhal Rightio, so this is your processor.
The first match of the day would be very laggy, no?

bleak narwhal
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no

cyan rampart
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How much FPS does it drop to while parachuting?

keen marten
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Sorry but you aren't showing the ms

bleak narwhal
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it gets to 7 or 10

keen marten
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click in the airplane picture and click in the server to show all of the available ones and their ping

night coral
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U guys already seen people selling UC for cheaper? How good are these?

prime swallow
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@modern gale please help me

keen marten
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@night coral Buying UC for cheaper price means you are getting SCAMMED

night cloak
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@keen martentrue

prime swallow
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@woven atlas please help me

keen marten
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No one gives a better price for UC, that is a scam and once the payment gets revoked (which means a refund) your account won't be able to buy more UC

night cloak
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@night coral those would be scammers

woven atlas
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Yes ?

elfin lagoon
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@keen marten sir i wanna be in pubg mobile support team how do i register

woven atlas
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How can I help you ?

keen marten
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@elfin lagoon ? I'm not in the support team

prime swallow
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@woven atlas my account get banned i dont know why please help i bought RP 100 level

woven atlas
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Why did you account get banned ?

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Gfx tools ?

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Hacking ?

prime swallow
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no nothing

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i also play on strteam youtube

keen marten
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@woven atlas I asked the same things and he said he didn't do anything

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It's curious a 91days ban without a reason

night cloak
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There would be some reason to ban

prime swallow
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ok baut how i get to know what reason

keen marten
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contact the support then

night coral
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@keen marten what does this mean? I don’t understand? And how come these “deals” are even made by, like, reputable clans?

dry swan
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i cant turn 360 using lookaround in my TGB

night cloak
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You know what you did @prime swallow

cyan rampart
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@bleak narwhal Yeah it is your processor and unfortunately nothing can be done about this.

prime swallow
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@night cloak no

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i dont know

keen marten
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@night coral I'm sorry but whoever tries to sell you CHEAPER UC is scamming you. And you can also get banned / and after you account makes a refund you can't buy UC anymore

cyan rampart
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@dry swan No one can do that. You can only see 300° by using the eye icon.

elfin lagoon
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@dry swan click on the eye icon in screen you will be able to turn 360

night cloak
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@prime swallow then contact support

prime swallow
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@night cloak how

dry swan
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@cyan rampart my friends can look behind them i cant do that

cyan rampart
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@dry swan Then you need to change your sensitivity.

dry swan
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@elfin lagoon it gets lock at 90 degree to my left or right like in FPP

cyan rampart
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To go settings > sensitivity > increase the gyroscope sensitivities.

night coral
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@keen marten ok, thanks. Is there any official statement by the devs or anyone responsible that I can screenshot and share?

dry swan
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i play on emulator

cyan rampart
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@dry swan You cannot look back in FPP. It might be possible to do in TPP.

elfin lagoon
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@dry swan in fpp you will only able to view left right

dry swan
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yes i know. im saying mty tpp lookaround also works like fpp.

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*my

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i cant change my sensitivity im used to this sensitivity

night cloak
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@prime swallowGo to Settings>Customer Service then message icon at top right.
Use it for a conversation

prime swallow
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ok thanks

toxic peak
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What's going my account when i am playing to start pubgm my ping is good like 84 _94 but when enemy comes my ping gone unstable arround 500 _800 . @staff. I am facing problem 2 days . Before these 2 day my game smoothly play. But now i am facing problem . Please do something .

cyan rampart
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@toxic peak Try a different server and a different internet connection.

toxic peak
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I can do . But same things was happen .

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Yesterday i am using different network operator and today i am using differe network network operator .

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I reported many time in game

merry bluff
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Yo pubg mobile why is the English version left behind

wild pendant
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Help, I just purchased 1500 uc and it’s not showing up in game, I checked my balance and it DID take my money.

crimson gate
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I dont know where im supposed to ask this but, why doesnt the mk14 one shot lvl 1 helmets like on pc??

wild pendant
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@woven atlas

woven atlas
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Contact customer Care ingame

wild pendant
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I did, how long will it take until they reply?

woven atlas
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Hmm 24-48 is what I know

wild pendant
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Alright, thanks

night cloak
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I can't hear my teammates voice in game pubgmt

cyan rampart
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@crimson gate PUBG Mobile is tweaked out a little bit. Not everything can be like the PC version. But as far as I know, Mk14 disables the level 1 helmet but doesn't kill the player in that single shot.

night cloak
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Hi I want to know that why others are getting free elite passes and not me?

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And how can I get content creators role.
I have a youtube channel and I create pubg videos.

light abyss
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I want free elite pass

lime juniper
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We are unable to provide you a free elite pass, @light abyss and @night cloak.

fallen stump
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how to get rid out of hakcer

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i just got killed by hacker today

lime juniper
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Feel free to report players suspected of cheating, @fallen stump. This is the best way to inform the developers and allow them to deal with the situation accordingly.

storm flumeBOT
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To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.

Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.

You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile

fallen stump
#

hacker in every game

sly minnow
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Where tf is a chatroom? In pubg?

lime juniper
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Open the chat and scroll to the bottom on the left side, @sly minnow.

night cloak
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How can I send items in game?

lime juniper
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Open the shop and select an item, @night cloak. You will find a yellow gift button next to the buy button. Note that you cannot gift limited items, room cards and such, and not items from your inventory.

night cloak
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@lime juniper thanks and I sometimes can't hear my teammates voice in game , how can I fix it?

lime juniper
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Try to disable the voice chat and enable it again, or restart the game during match, @night cloak. You will be prompted whether to enter last match again.

night cloak
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Thank you @lime juniper

crimson gate
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That really sucks, i hope they can fix that beacause if not than it shouldnt even be in the crates, yea it has full auto hut 1 shotting lvl 1s is the trademark for it on pc

restive summit
#

How to report someone for team killing. Please reply ASAP!!!!

neat turret
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Use the report button in game. It’s also done automatically.

jagged swift
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Its pubg support right ..I need support to buy elite pass 😂

neat turret
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@cyan rampart @crimson gate it’s a level 1 1 shot, or 2 shots for level 2\3

night cloak
#

My game lags when I get notifications how do I get rid of the lag

cyan rampart
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@neat turret First shot with Mk14 to a Level 1 helmet removes/disables the helmet. That is, the helmet reaches 0 HP. Then it is a 1 shot.

neat turret
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Nope. 1 shot to kill

night cloak
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What about my question

cyan rampart
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@night cloak I do not think this is a game bug. Which device are you using?

neat turret
#

Turn off notifications.

night cloak
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I’m using 6s

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Iphonr

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iPhone

crimson gate
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@neat turret no it doesnt, only on pc, ive hit lvl 1 helms 3 times with the mk and no kill. Imo it shouldnt be in the crates then, its having the same issue the m24 did on pc, after it no longer could 1 shot lvl helms, it didmt deserve to be in crates, and yea mk has full auto but not being able to 1 shot kill makes it unworthy for crates, again imo

cyan rampart
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No idea then, because I am an android user. But disabling notifications must be an option in iOS, no, @night cloak?

neat turret
#

Just turn on do not disturb.

night cloak
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Ok thanks @neat turret @cyan rampart

neat turret
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@crimson gate your client is bugged then. It has higher base damage than the Win and the win does it no problem.

crimson gate
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@neat turret i also observed this on several yt videos, most recent was PBs last video, solo v duo war mode, i thought it was a bug, but same thing for him, helmet was gone, dude was alive, u can go look for urself

cyan rampart
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Mk14 is a advanced version of SLR/SKS with a greater recoil, damage and with an auto mode. But, the increase damage cannot suffice one shotting a level 1 helmet. It only disables a helmet and you need one more headshot to kill the person.
Anyways, let us continue this discussion in #pubg-mobile

sour jackal
#

please give me elite pass for free to me like you give to youtubers

lime juniper
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We are unable to offer you a free elite pass, @sour jackal.

sour jackal
#

please give me

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please my game

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im playing from when it lunched

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😭 😭 😭

lime juniper
#

Begging here does not help, @sour jackal.

sour jackal
#

flip than why you give youtubers elite pass for free???

lime juniper
#

Do not listen to everything you hear on YouTube. 😉

sour jackal
#

but they showed the proof man

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free pass is not good

lime juniper
sour jackal
#

in is pubg support

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i can ask q here

night cloak
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@sour jackal stop begging we don't care if you played since launch

lime juniper
#

We have already answered you, @sour jackal.

night cloak
#

You are not asking questions you are begging

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Listen or be muted

stark seal
#

Guys is there a ban wave goin on where blocked shops are getting banned?

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Those who got cheap UC

lime juniper
#

Yes, @stark seal: such actions are prohibited and punished accordingly.

night cloak
#

Also hi @lime juniper

sour jackal
#

what the rising you do not even look like you even have a rank

night cloak
#

@sour jackal I'm a helper

stark seal
#

Only blocked shops?

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Or what?

lime juniper
#

Define blocked shops, @stark seal?

night cloak
sour jackal
#

i need elite pass

lime juniper
#

We will be forced to issue an official warning or mute if you continue now, @sour jackal.

stark seal
#

Those who get a error thing and written contact customer service?

lime juniper
#

Those have already been given their punishment, @stark seal: they are unable to make further purchases.

In case they get this restriction lifted and they continue to refund purchases, their accounts may be banned.

lusty sluice
#

I'm having lagging issue on my oneplus 5 after the recent update. Tried repairing the client and reinstalled,still the problem persist. Settings- balanced-ultra-antialiasing on-auto graphics off

lime juniper
#

Feel free to contact customer support via the game settings for further assistance, @lusty sluice.

night cloak
#

@lusty sluice tons of people have this problem with every 100+ mb update I find that it fixes itself after about a week

stark seal
#

Pls define who are getting banned for cheap UC

night cloak
#

Buy it yourself @sour jackal everyone does you are NOT an exception

lime juniper
#

Making purchases through unofficial sources is prohibited, @stark seal. Tencent may ban such accounts.

lusty sluice
#

What😂😂 @night cloak

stark seal
#

Who will get ban like?

night cloak
#

@lusty sluice Wdym by what

lusty sluice
#

@night cloak i have to wait for one week to fix the lag issue?

lime juniper
night cloak
#

It usually fixes itself

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There are other ways but they arnt guaranteed to work

stark seal
#

Not that

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I am asking who is at risk

sour jackal
#

@night cloak do you play pubgm

stark seal
#

They did previously or who did this season

#

?

lusty sluice
#

@night cloak hmm lets see

stark seal
#

Who are at risk

night cloak
#

@sour jackal stop talking here unless you have a support related question. LAST WARNING!

lime juniper
#

Anything severe that violates the terms of service will result in an account suspension, @stark seal. If you are not doing anything prohibited, you have nothing to fear.

sour jackal
#

ok

stark seal
#

My friend did on my account i guess

#

I gave him the original cost and he did the cheap

lime juniper
#

You are responsible for your own account, @stark seal. Tencent does not care who did it.

stark seal
#

Ok one more thing tell me

uncut token
#

anyone know when the rank season ends?

night cloak
#

@ShadowPlayer#7833 in 12 weeks

lime juniper
#

18th of November 2018, @uncut token.

night cloak
#

^

#

Yes @stark seal ?

stark seal
#

Tencent is banning those who bought cheap UC atleast the bought and made the game active. What is tencent doing to hackers? Motivating them to hack more? Or making the community to slowly lose interest in PUBG? You guys dont even ban hackers and banning the other guys who haven't done anything. Just wow. A big round of applause for u guys.

night cloak
#

@stark seal tencent is doing what they can at the moment

#

They are trying to take care of certain things

stark seal
#

These guys cant ban the hackers and also after reporting them still they are on and hacking more

lime juniper
stark seal
#

Useless cuz I sent like 5-6 vidoes still they are unbanned

clever rapids
#

Some ppl are just rly good doh 🤔

night cloak
#

@stark seal well also you gotta think about this, they can't ban all the hackers because they will change ips and keep making new accounts

sour jackal
#

yeah i forgot to tell but since this update in training mode im have a glitch i can' look down

#

can't

clever rapids
#

@stark seal what rank and lvl are u?

night cloak
#

@sour jackal there is an easy fix all you have to do is use the eye to look down and it will be fixed

stark seal
#

Whats the point of changing the version of game just 6-7 hours and again the hackers are back

#

Check the Indonesian servers

night cloak
#

I have the same issue when on a roof with railings and that seems to fix it

stark seal
#

Almost out of 10 matches in 9 of them hackers are filled

sour jackal
#

but what if i want to shoot down

night cloak
#

@stark seal it could be what server you are using

#

@sour jackalI just told you

cosmic quail
#

@stark seal you have to know tencent isn't only taking care of your request

clever rapids
#

What rank are u rishu

night cloak
#

Use the eye to look down and then it will be fixe, you will be able to look down after that

stark seal
#

Rn Diamond 4

night cloak
#

@stark seal what server are you playing on ?

cosmic quail
#

@stark seal yeah. makes sense.

stark seal
#

Previous season Ace

sour jackal
#

that button is just to look down not shoot down

stark seal
#

Na

#

Asia

#

Normally i get indian server

hollow echo
stark seal
#

But dunno why i get Indonesian also

night cloak
#

Asia and Europe usually have tons of hackers so that's why @stark seal

stark seal
#

Any fix to this thing?

cosmic quail
#

@stark seal report them, wait for your response

stark seal
#

If i report them its worthless dude

cosmic quail
#

@stark seal you have to patient

night cloak
#

@stark seal if you need to use the NA server and you won't have to worry

stark seal
#

I reported like over 100 hackers

cosmic quail
#

@stark seal dude, tencent people don't just sit there and look at their email 24/7

stark seal
#

Nothing

lime juniper
#

He means that after looking down with the eye icon, @sour jackal, the issue should be fixed so you can look down normally after using the eye icon.

night cloak
#

Yep ^

sour jackal
#

oh thanks

night cloak
#

Np

stark seal
#

Still if they got some cheap uc ban thing why not hack ban

night cloak
#

@stark seal because hackers will just make new accounts

#

And change their ip

cosmic quail
#

@night cloak exactly. but you have to know tencent DID what they can

stark seal
#

Just make a thing to prevent unauthorised apps

#

They are ruining the game bro

night cloak
#

@stark seal that won't help

lime juniper
#

Now, please discuss this further in #pubg-mobile, @stark seal. We have answered your question.

stark seal
#

Dude all other games are using this

night cloak
#

Changing your ip makes it where your phone won't be recognised as banned

cosmic quail
#

@stark seal you think that only applies to you? EVERYONE has experienced this.

stark seal
#

Why i get Indonesian server

#

But i live in india

night cloak
#

Ok guys @cosmic quail @stark seal take this to #chat or #pubg-mobile

stark seal
#

I get india often but some times indonesian

#

Any help?

night cloak
#

@stark seal change your server

stark seal
#

Dude not that

night cloak
#

It's right there you can just change what server you play on

stark seal
#

Its Asia but i get Indonesians in my game

#

Like all indians all Indonesians like that

night cloak
#

Yea different people play on different servers

stark seal
#

Dude u r not getting me

night cloak
clever rapids
#

@stark seal i think there are different servers in different spots

#

İts by chance

#

İ always get 300 ms on asia but i got 112 once

night cloak
clever rapids
#

@night cloak i was only explaining ;-;

night cloak
#

I understand

spice aurora
#

Hello anyone here to help me please

storm flumeBOT
#

We can't help you if you don't ask a question or state a problem.
Read #481198147478224896 before asking here.

spice aurora
#

I got banned for no reason

lime juniper
spice aurora
#

hello,may I know why am I banned my id AguilarGaming. I have spend more then
1,425.92 USD for your game and never used any hacks or tricks always supported the game

#

@lime juniper no response

lime juniper
#

Please wait patiently, @spice aurora.

spice aurora
#

Ok

short cradle
#

Failed to purchase..... error anyone?

night cloak
#

@spice aurora you used 1,000+ dollars 😐 ?

lime juniper
#

Please contact customer support via the game settings, @short cradle.

short cradle
#

They are not replying

#

!!!!

night cloak
#

@short cradle please wait it can take up to 1day to a month just be patient

spice aurora
lime juniper
#

Please wait patiently, @short cradle.

short cradle
#

Hmmm......any news on sanhok?

clever rapids
#

No

#

İt would be announced

night cloak
clever rapids
#

No one will know unless it announced @short cradle

short cradle
#

😫😫😫

clever rapids
#

Patince youngling lmao

short cradle
#

They should've added glass to windows by now..... right?

night cloak
clever tapir
#

what happen

cyan rampart
#

@clever tapir Clear cache and restart your device.

clever tapir
#

ty

cyan rampart
#

Also, what device are you using?

clever tapir
#

iphone

cyan rampart
#

I see

clever tapir
#

wait intry

severe crest
#

Hi! When playing with the help of the emulator "Tensent Gaming Buddy" and "Nox" in the lobby comes stably. At the entrance to any server goes to the lobby and writes: "Enter match again?". The frequency of the event is about 25 out of 30. When you play through the Android phone, everything works perfectly. I tried changing the DNS server: the result is zero. Antivirus turned off: Result 0. On different emulators the result is the same. What could it be?

cyan rampart
#

@severe crest Looks like a translated message.
Do you mean you get disconnected from a lobby upon entering and get a "Enter Match Again" option very often?

clever tapir
#

can someone help me check why my fren get this

sacred gyro
#

How can I get an elite upgrade.....

clever tapir
lime juniper
#

It means exactly what the content states, @clever tapir: the account is banned.

If your friend would like to appeal, ask them to send an e-mail to PUBGMOBILE_CS@tencentgames.com.

clever tapir
#

ok thanks bro

severe crest
#

Yes. I press the START button and almost constantly receive this message.

lime juniper
#

You cannot get this for free, @sacred gyro. Elite royale pass can be purchased in-game. You will find an option on the right side of the main menu to enter the royale pass system.

cyan rampart
#

@severe crest Have you attempted to enter a mobile lobby and then start playing on an emulator?

severe crest
#

No! In the lobby on the emulator, I press the start button and on the emulator writes the message "Enter Match Again" Does not go to the server again and again.

clever tapir
#

bro help

#

stil error

cyan rampart
#

@sick gazelle Do not tag community team. Ask away and we'll try to answer.

lime juniper
#

Please do not mention community staff, @sick gazelle. What is the issue?

severe crest
#

Sometimes it connects when I have already landed at the end of the flight and landed.

clever tapir
#

Still error

sick gazelle
#

I purchased UC and it didn't add in my account

lime juniper
#

What is it, @clever tapir?

clever tapir
#

after clear cache and restard

cyan rampart
#

@severe crest That looks like an account issue, please reach out to customer service in-game.

lime juniper
#

Please contact customer support via the game settings for further assistance, @sick gazelle.

clever tapir
sick gazelle
#

I reached out but no response

lime juniper
#

Please wait patiently, @sick gazelle.

cosmic quail
#

@sick gazelle they take a lil while 😃

cyan rampart
#

@clever tapir Have you tried switching to a different interner connection?

hollow echo
#

@clever tapir use Vpn and the problem is solved

clever tapir
#

already

sick gazelle
#

No

next shoal
#

@clever tapir are you at school when you get that?

sick gazelle
#

What if it didn't add

clever tapir
#

im already 27 yo

#

loll

next shoal
#

Lol

clever tapir
#

school what

next shoal
#

So it’s your home internet that you’re on?

clever tapir
#

yes

#

100% sure already test ping others game

#

15ms

#

100mbps/sec

hollow echo
#

It just shows error sometimes randomly all you can do is just use any vpn try it
It works

clever tapir
#

i get this notice afternfinish game

#

i try

#

nvm i uninstall

#

and install back

next shoal
#

Interesting. I would try it on cellular just to make sure it’s not your router. @clever tapir if it still comes up, try pressing repair. If it still happens after that, then try any other server, and see if it still does it.

clever tapir
#

im currently reinstall

next shoal
#

👍

gritty perch
#

Do moderators get uc cash?

#

For being mod

lime juniper
#

There are no community game moderators, @gritty perch. Moderators here are volunteers and not part of the game staff.

gritty perch
#

Oh

#

You get access to videos and other channel after pubg takes u as a content creator, right?

lime juniper
#

If you have the content creator role, you get access to post in #481199180967051294 and private community creator channel(s), yes.

frosty badge
#

Anyone else feels that the audio has been quite unbalanced ever since the last updates (season 3 launch)? I either can’t hear enemy footsteps at all or I have to crank the volume all the way up - which results in extremely loud shooting sounds. I used to be able to hear both without any problems.

gritty perch
#

@lime juniper n u get that after you apply for content creator?

upper void
#

Fix that please. When I get knocked out, the game disconnects to the server for a short time and then I dead

#

And hud get bugged

lime juniper
#

When you are a content creator, you get the content creator role, @gritty perch.

#

If this repeats, please report it, @upper void:

storm flumeBOT
#

To report a bug please make sure you have enough screenshots to specify the bug.
Use the ingame customer-support present in the settings

or

You can email them at PUBGMOBILE_CS@tencentgames.com,
Make sure you attach necessary screenshots/videos and provide a decent explanation,explaning the bug.

Inorder to start a discussion about the issue ,you visit our official subreddit page :- http://www.reddit.com/r/PUBGMobile

gritty perch
#

@lime juniperfor that role. We have to apply, right?

wicked jewel
lime juniper
#

That is not why people apply, @gritty perch.

People apply for content creator when they would like to somehow "cooperate" with the game by doing what they do with content creation.

The role in this server is only an additional feature.

#

It is a known issue which should be corrected soon, @wicked jewel.

upper void
#

@lime juniper okay, ill try to record that bug

onyx sail
#

How can i be authorised to for posting pubgm vids links like other youtubers!? Any clue ?

gritty perch
#

@lime juniperone last q. If I want access to that channels whom should I ask to?

#

There contact details?

olive bane
cloud burrow
#

@onyx sail Ask a moderator

neon patio
#

@olive bane Remove the scope and re-attach it.

onyx sail
#

where!? ..i cant find mods since i am new to discord

cloud burrow
#

@open hound

olive bane
#

@neon patio ok thank you

night cloak
#

🙃 could've had the goggles by now 🙃

onyx sail
#

@cloud burrow thanks

night cloak
#

Guys

#

Anybody got the email for me ? Didn't send it the other day as i had hope it woukd be fixed by now.

#

Please let me know how to fix this issue

#

Lag when shooting or scoping with the 4x or higher

next shoal
#

@onyx sail what is it you needed a mod for?

night cloak
#

I have been whining about this for months

gritty perch
#

@onyx sail even I'm looking how to get access there

next shoal
#

@night cloak what device do you have?

night cloak
#

@next shoal Samsung Galaxy Note 5

#

The same thing happened to my other phone

next shoal
#

@night cloak can you tell me some specs? Like ram?

cosmic quail
#

@night cloak , quoting what was said above, it was a common issue that would be fixed soon

night cloak
#

@next shoal 4GB Ram

#

Cpu exynos 7420 2.1ghz

#

Please I really want to fix this issue it's so annoying

#

It never ever lagged like that

#

I just want to play without lag

next shoal
#

Nice. Ok. Um, I would recommend repairing the client. I’m not sure what’s wrong, but that really shouldn’t be having those problems assuming your ping is fine.

night cloak
#

@night cloak is it doing it just right after the update ?

#

@night cloak Everything was fine before an update (I don't remember which one)

#

It might be 0.6.0

#

@next shoal I'll try

#

@cosmic quail i really hope it's fixed soon because these items are only special foe a little time as after a day or two too many people have them. The SKS skin is gonna be a waste as i don't use it and Parachute is only for my viewing pleasure.

This is my personal perspective on this issue.

#

@night cloak this happens to tons of people it usually fixes itself after about a week and also repairing it won't help at all

#

@night cloak fixes itself after about a week?

onyx sail
#

wolfee it was to know the qualifyications needed for being authorized on sharing Pubgm links in VIDEOS channel of this server

night cloak
#

@night cloak yea it's pretty much your phone not used to the new software so it has to get used to it

#

I gtg

#

Is there anyway to make it get used to it?

next shoal
#

@onyx sail ah. Yes, you need to apply to be a content creator and be accepted to get that.

night cloak
#

@night cloak a few but not all are guaranteed

#

Ok

#

I gtg so bye

cosmic quail
#

@night cloak i hope so too. we'll see if the issue is fixed within this week c:

onyx sail
#

Okay thanks... [DD] Wolfeee

next shoal
#

👍

spiral sable
#

I need elite royal pass

cosmic quail
#

@next shoal

next shoal
#

...

cosmic quail
#

he's just asking for it

next shoal
#

Was taken care of.

cosmic quail
#

thank you 😃 I appreciate that (keeps people like us sane)

next shoal
#

@indigo magnet try pressing repair, and using a different network. Should fix it.

indigo magnet
#

I tried everything

#

I even tried 3 different networks. I deleted that game and reinstalled it but i still got the bug,even press the repair button

next shoal
sour osprey
#

Sometimes if you win or die the game get stuck without exit,but you can see who is looting your body so there is a bug on end screen

indigo magnet
#

@next shoal ok thank you

#

@sour osprey yeah i get that sometimes

sour osprey
#

Is from recent update 0.7.0

#

They should fik it

#

Fix*

exotic bluff
#

Hello

#

There is a bug

#

It was me and my 2 friends vs the last guy, we were behind a rock to observe where he is, he knocked one, kept shooting at us, but we didnt loose health

#

Idk if it was lag or something, so pls notify me where to report bugs

#

Im going to bed so pls tag me while responding, gn

cosmic quail
#

@exotic bluff were you hearing any sounds your character makes when you were shot?

exotic bluff
#

Yes

#

I could hear

#

But no damage

cosmic quail
exotic bluff
#

Alright, thanks man 😁😁

cosmic quail
#

@exotic bluff no worries c:

night cloak
#

"I need elite pass" well buy it by yourself don't be asking others for it

fair smelt
#

I need elite pass......

#

Pllzzzz

night cloak
#

@fair smelt don't ask get it yourself we ain't gonna give u anything

lone moth
#

And? @fair smelt

fair smelt
#

But why

#

??

wooden ore
#

I was platinum V in previous season
how did i reach gold V in season 3 !

night cloak
#

@wooden oreit takes you down tiers when it's a new season it could be 1-2

wooden ore
#

Wtf

night cloak
#

@fair smelt because we are not gonna buy u anything

wooden ore
#

it can demote 2 tiers as well? @night cloak

night cloak
#

@wooden ore yea I was in diamond and I went into gold

wooden ore
#

Thats so badd

night cloak
#

Diamond 4 to gold 3

wooden ore
#

The hardwork in wastee

#

and kdr gets reset too right

night cloak
#

@wooden ore it's not a waste it keeps putting a goal for you

#

And yes all stats are reset

wooden ore
#

So if a person views my profile now he will never know I was platinum once?

#

He will see current stats?

cosmic quail
#

@wooden ore yes

night cloak
#

If you press current season in the statistics you can look at season 2 stats

wooden ore
#

Oh

fair smelt
#

Who is ghost gaming YT ???

cosmic quail
#

quoted from #pubg-mobile "
[DD]Wolffe ツToday at 3:29 PM
Next person to ask to be given something gets a mute. I’m tired of it you guys." // beware. @fair smelt

wooden ore
#

and third person can check my highest reached rank in all seasons?

night cloak
#

@wooden ore yes except for season 1 they can't check s1

wooden ore
#

Okayy

#

thx

night cloak
#

Hey @next shoal @fair smelt asked for elite pass

next shoal
#

👍

fair smelt
#

Wolffe u give me elite pass??

lone moth
#

give the guy it!

fierce tundra
#

Mute lol

next shoal
#

@fair smelt no. Please stop asking around the server. If we find you doing it any more, it may result in a mute.

#

Or a ban if you continue.

cosmic quail
#

^ he asked that in pubgm-chat

#

(from now on we should say wish-granted and give them a mute instead)

fair smelt
#

Sorry all of u

#

But I need it

#

Plzz

#

Help me

night cloak
#

@fair smelt if you need it so bad buy it yourself

#

We all did

cosmic quail
#

^ we can give him one.

night cloak
#

I bought it 1 min after it was available

fair smelt
#

Thank u ail

cosmic quail
#

@next shoal go for it dude.

night cloak
#

@cosmic quail 😉 let's give him it

fair smelt
#

Thank u rising wolf

next shoal
#

Wow.

#

Common.

night cloak
#

Kids tho 😂

lime juniper
#

Be careful, @fair smelt, @next shoal is a dangerous wolf with the hammer.

night cloak
#

@next shoal and my dad

lone moth
#

Let's give him it!

next shoal
#

@fair smelt I know you’re new here. I’ve even warned you verbally. Next time will result in a mute. Cause I’m not gonna have you going around asking for it.

#

@lime juniper lol I lose patience easy. :p I’m trying to be good tho. :p

fair smelt
#

Kk buddy

lone moth
#

@fair smelt keep asking i will get you it!

cosmic quail
#

@next shoal it's understandable because you'll be hearing that 24/7 every day since s3 came out

night cloak
#

@next shoal I'm the same way

lone moth
#

Yay lol

next shoal
#

Bye

night cloak
#

Especially when everyone was asking when s3 came out

cosmic quail
#

👏🏻 thanks wolffe

lone moth
#

Feels good man

night cloak
#

Thanks dad cya

silk hamlet
tough quartz
#

Probs u couldn’t kill him so u say hacks

night cloak
#

How do you report players?

silk hamlet
#

@tough quartz shut up noob

true sedge
#

Hackers

lime juniper
#

@night cloak:

storm flumeBOT
#

To report a person suspected of hacking,
You need to have a video footage of at least 30 secs,
showing the person doing so.

Email the evidence with any explanation to :- PUBGMOBILE_CS@tencentgames.com
Remember - Receiving a response will take some time,try to be patient with it.

You can also post the footage with the explanation on our subreddit to start a discussion.
Subreddit link - https://www.reddit.com/r/PUBGMobile

silk hamlet
#

Don’t worry I have video

night cloak
#

Oh OK thx

#

Wait no not hacking

#

Team killing

#

.report

#

@storm flume help

lime juniper
#

You can do the same, @night cloak.

night cloak
#

@night cloak it's right above 😂

#

Oh OK I thought it was different

#

Thx

#

Np

#

Hey @next shoal am I deafend on the vc ?

next shoal
#

@true sedge look at the post above that @storm flume posted to see what to do for hackers.

#

@night cloak Nope. You’re not.

night cloak
#

Cuz I can't hear anyone but I can see when people are talking

next shoal
#

It’s not us. It’s gotta be something on your end.

night cloak
#

😐 yay gotta reinstall discord

#

Thanks dad

#

wtf see using cheat eu tpp squad

#

tpp squad emulator all using cheat

#

@night cloak anyone in the top 500 don't get their tiers reset

#

If you can prove they are cheating that would be great

#

But don't be falsely claiming someone is cheating

#

i cant ply many players using cheat

humble hemlock
#

Bro 100 kd ratio with 0 headshots is clean cheating

sleek elm
#

@lavish mason hey dude, can you help me to get content creator? I used to stream and started to create some youtube video

humble delta
#

@humble hemlock hmmm it's a hacker

humble hemlock
#

Just add the deathcam feature to the game. Like in pc and get ur Anti cheat team ready

small sinew
#

How can you post recruitment announcements on the clan recruiting channel? Says I'm unauthorized to post...

next shoal
humble hemlock
#

U will see hw many evidence u will receive

sleek elm
#

@next shoal thanks

night cloak
#

@open hound see ranking all using cheat why game have many cheater?

silk hamlet
#

@night cloak they r cheating ng dude

#

Get ur head streat

night cloak
#

@silk hamlet you need to have proof

#

Tencent isn't going to be like "oh hey they said that those guys were cheating let's just ban them without proof"

wispy palm
#

I Can't Enter The Game

night cloak
#

@wispy palm is it showing an error message ?

wispy palm
#

@night cloak No When I Enter The Game, It Shows Me In Lobby But Loading Icon Is Still Ther And Some Parts Are In Chinese

night cloak
#

@wispy palm that's normal sometimes you just gotta wait a while

#

I used to deal with that

wispy palm
#

@night cloak My Friend Has This Problem too

#

I Repaied It And Im Waitin To See if Its Fixed Or Not

night cloak
#

It's a small bug/problem it takes time to fix or you can uninstall/repair

wispy palm
#

Its Downloading The Update Content

night cloak
#

Ok

silk hamlet
#

All games today got killed by hackers

#

It’s not even funny anymore

night cloak
silk hamlet
#

This is not general chat thing

night cloak
#

@night cloak wtf realy?

#

@night cloakWdym ?

silk hamlet
#

And hackers r going to ace already while I’m top 10 and can’t even win a game in dimond tire

night cloak
#

@silk hamlet m2

silk hamlet
#

Who r u to tell me where to go

night cloak
#

This isn't a chat for you to just talk about anything you want

#

I'm wolf

silk hamlet
#

I’m talking about support

night cloak
#

No you are not

silk hamlet
#

Where is support about hackers

night cloak
#

@night cloak shshshsh leave

#

@night cloak I'm a helper a person who helps with problems on pubg so no

#

@night cloak u cant leave

#

I don't see either of you doing anything to help people

silk hamlet
#

If someone. Say they r hackers and it’s clear they r hacking and they still not getting ban these guys hacked whole last seasion and again this seasion and no one doing anyth8ng

night cloak
#

Hey @lime juniper can you tell them to move to gen or pub chat

#

If you keep on going slayer you will be warned and then mooted

silk hamlet
#

I’m talking pills in house someon kill me with dp from school while I was in appertmants bundling

lime juniper
#

^

night cloak
#

@night cloak xD

#

@night cloak warning xd

#

fxck off @night cloak

#

@lime juniper can you do it

#

@night cloak watch your language

analog stag
hybrid oxide
lime juniper
#

Knock it off, please, @night cloak.

hybrid oxide
#

Wait I have a ques2

#

Question

night cloak
#

@lime juniper can you mute slayer ?

lime juniper
#

Please contact customer support via the game settings for further assistance, @analog stag.

hybrid oxide
#

The first game in the Screenshot why is it bronze and my next game gold

#

It was the same mode

night cloak
#

@lime juniper u can supp game ? have many hacker

#

@hybrid oxide could have changed regions/servers

analog stag
#

I can’t get into the game. Can someone please give me their email?

night cloak
#

It's the same email so you can use that

silk hamlet
#

@night cloak ya mute me hackers promoter

#

Peoples like u make me sick

night cloak
#

@silk hamlet stop

paper island
#

?

fleet gorge
#

@paper island Net probs.

night cloak
#

I'm not promoting hackers nor am I helping them you were talking in the wrong chat and you kept going @silk hamlet

#

Even after being warned

#

@analog stag use that email and you can talk to customer support about the problem

solemn current
#

When 0.8 BETA I can't wait anymore for real

analog stag
#

I did. And they didnt reply

night cloak
#

They won't reply immediately😐

#

@solemn current don't ask about the beta it will be announced when it comes out

analog stag
#

Why did my account got banned for 91 days. I didn’t use any cheats/hacks

solemn current
#

@night cloak I didn't ask to you

#

@analog stag rip

silk hamlet
#

These guys shotting us behind boxes from mid bridge with dp

night cloak
#

You were knocked out by dp and the map shows a suppressed weapon so I'm not sure

silk hamlet
#

O5ehr Guys shotting m4 from bridge and kill us all behind boxes

#

Lol hahahaha

night cloak
#

But once again we can't do anything about it

#

Message support not here

silk hamlet
#

Cheak where I got shot with dp

#

I didn’t move

#

And dp has no sound

#

Wait

night cloak
#

@silk hamlet message support with proof you have to have at least 30 secs of video proof

#

I'm gonna say this once more

#

Don't message in this chat unless you have a question/bug/problem

#

We can't help with banning hackers that's tencents job so email that email

silk hamlet
#

And this second last game

analog stag
#

Which email?

silk hamlet
#

Cheak bullet marks on containers

night cloak
#

@silk hamlet last warning

silk hamlet
#

And he’s knocking my friend inside

#

Ofcorse he’s not cheating

night cloak
#

@grizzled lark can you mute him

silk hamlet
#

U brain dead human being

night cloak
#

@silk hamletI never said he wasn't cheating

silk hamlet
#

Please go away

#

Why u even here

night cloak
#

We can't ban people now stop and email the support

analog stag
#

@night cloak can I have the customer support email for PUBGM?

silk hamlet
#

Sure u can’t

grizzled lark
#

@night cloak who?

night cloak
#

@silk hamlet

#

It's slayer

grizzled lark
#

Whats wrong?

night cloak
#

Iv told him multiple times we can't help with banning hackers and told him to email the support but he keeps on going

silk hamlet
#

What r u here for then?

night cloak
#

Even tries to say I'm "supporting the hackers"

#

@silk hamlet helping people

silk hamlet
#

U doing nice work

tough quartz
#

There are actually a lot of hackers like when I spawned in a game there were 96 players in plane when I landed there were only 26 players left and 1 guy killed like 20 ppl at once lol

silk hamlet
#

Whatever u keep doing ur thing I have eanoigh anyway

night cloak
#

@grizzled lark if you look through the chat you can tell that iv told him multiple times

fleet gorge
#

Guys calm down this is a Support channel.Not fighting lol

tough quartz
#

Init

fleet gorge
#

Help will arrive ofc.But you can't expect to get help immediately as tons of reports are being sent everyday

#

They ain't bots ya know

grizzled lark
#

@silk hamlet I see u are annoyed by the hackers, you have proof just email it to Tencent with the proof, it will help alot to improve this game and sorry for those problems that is happening to you, your problem will be fixed very soon :)

night cloak
#

Pretty much what I said 5+ times

hybrid oxide
#

Oh wrong channel sry

night cloak
#

It's ok @hybrid oxide

silk hamlet
#

@grizzled lark thank u for not telling me that u can mute me appreciate it @night cloak and u if u wanna be mode grow some balls

night cloak
#

I told you pretty much exactly what he said

silk hamlet
#

I hope it u will fix it soon

grizzled lark
#

Lets just forget about everything pls

#

We all know that we have some bad times

night cloak
#

@grizzled lark ight

silk hamlet
#

Np I was pissed everygame I play today got killed by hackers.

#

Gn

young void
#

please fix this problem more on the galaxy s9 +

#

Edge problem *

night cloak
#

@young void what's the problem ?

young void
#

This is before

night cloak
#

Have you tried repairing the game?

young void
#

Yes

night cloak
#

Uninstall and reinstall ?

young void
#

4 times

#

Update game to new version

#

But all users of the s9 + phone complain about this problem

night cloak
#

It's probably something tencent did

#

Probably because tons of people hadare problems with the screen and accidentally kept pressing things on the side

young void
#

it is, but for a week now, you can not correct the mistake :(

night cloak
#

.

unkempt lily
#

Hello .
How can i open room to play against my friend ?

chilly sluice
#

Hey guys .. i have samsung a8 2018 .. the game is smooth but lag start when i aim only .. why that ? The lag with all scopes and red dote ..eccept for sight its not laggy

night cloak
#

@unkempt lily you need to have a room card from either the clan store or from the royal pass

chilly sluice
#

Fire rate is very slow when aiming

night cloak
#

@chilly sluice try the repair button

chilly sluice
#

U sure ?

night cloak
#

It might work

#

If you have your frame rate high then test it until you get the right frame rate speed

flint garnet
#

@chilly sluice did you lower the graphics to minimum?

night cloak
#

Just adjust it to what you feel like

chilly sluice
#

Its on smooth and game look greate only aming

night cloak
#

What's your frame rate at ?

brave jay
#

This bug has been available since update 0.7 some screens like shop are all like this. Im using galaxy s6 edge+. And aside from this the game lags on this phone so much while people with galaxy j7(2016) play smoothly.

night cloak
#

Excuse me i was just team killed i reported them what do i do

next shoal
#

@brave jay repairing the client should fix that.

night cloak
#

Player name was LGSUS555 and YahirAriza

next shoal
night cloak
#

man i was trying to grind but i lost rank

brave jay
#

I reported using support email but i got a generic answer amd new update no changes.

chilly sluice
#

Repair clint just data delete and u must download it again about 190mg

night cloak
#

@brave jay u r using gltools off this fixed

keen marten
#

GFX Tools get you banned.

tropic ravine
#

Do not use 3rd party applications like GFX Tools.

#

Many users have been banned already.

brave jay
#

No gl tool is just for fps counting.

humble hemlock
#

People getting banned for using gfx tools but people with 600kd are not banned. Lol wtf?

brave jay
#

Hahaha yeah.

#

Off topic but almost all top 100 are cheaters.

restive slate
#

I can't pick anything up

#

How can I fix it

night cloak
#

What happened to game?

strange bramble
#

I got a ban for no apparent reason. To whom to address?

topaz canopy
#

I just got killed by a hacker shot him with 2 clips of m4 ammo and he downed me with 1 shot from AKM in the chest

cosmic quail
restive slate
#

@night cloak I can't pick up any ammo guns and stuff like that

lunar heron
#

Sorry but rifle damage has been remodeled

#

?

clear scroll
#

My friend got banned for using gfx tool

#

What should he do to appeal

abstract moat
#

Wait/buy a new device and create a new account or tell him to email them and apologize

grizzled slate
#

@clear scrollNot use gfx tool.

#

@clear scroll Alongside what @abstract moat said. Apologize if he honestly did not know he would get banned for it. Maybe add that in, do not lie though.

#

@restive slate What's your ping?

abstract moat
#

Mhmm

exotic bramble
#

@modern gale What bot do you guys use to prevent people from posting links? I've searched for bots to do it but i couldn't find any.

next shoal
#

@exotic bramble we use @storm flume

#

@clear scroll unfortunately no matter what, bans are completely irreversible. His best bet is to get a new account. He won’t be getting his old one back for 10 years.

grizzled slate
#

@next shoal Wait really? 10 years?

next shoal
#

That’s the typical ban period. It can be different I’ve heard, but more than likely it’s 10 years.

exotic bramble
#

@next shoal Ohhh, thanks dude!

next shoal
#

👍

grizzled slate
#

@next shoal Welp, good to know that now.

exotic bramble
#

@next shoal Wait, I can't find it. Is it a bot that was renamed?

#

Oh wait, it's just Dyno

next shoal
#

It’s also known as dyno. Yeah.

exotic bramble
#

Ah

#

Ok so did you guys program it, or is that an actual feature that I'm not aware of

next shoal
#

@exotic bramble we didn’t modify it at all. So anything we use is a pre-existing feature. We do have premium dyno btw.

exotic bramble
#

I'm guessing that takes money?

next shoal
#

I think so.

exotic bramble
#

I see

#

@next shoal Well, this was definitely helpful. Thanks!

next shoal
#

@exotic bramble np m8.

night cloak
#

hi i still have the inventory problem wht should i do?

lofty furnace
#

Please fix crouching, i cannot crouch and get out of crouch in same time... In pc version many player get crouched and get out of crouch within same time that slow their forward momentum and stop getting shots at him... While here we need to wait at lease 3 second after crouch to get out of crouch.

Why we need to wait 5 second after getting out of driver seat in order to get in scope (ads)? Any improvement?

keen marten
#

That is called animation. Until you get to crouch you won't be able to use it again until the animation is over which would explain the delay clicking twice in the crouch

shut sundial
#

anyone else have a joystick lag/glitch??

night cloak
#

Hi guys

wispy palm
#

@night cloak Im still Having That Problem
I Only csn Enter The Game By Using Vpn

grizzled slate
#

@wispy palm What network are you using? Is it public or your own wifi/data?

#

@night cloak You have a question?

wispy palm
#

@grizzled slate Its My Own Wifi

night cloak
#

No

#

Just saying hi

#

T
Bored

grizzled slate
#

@wispy palm And you can't get in the game without a VPN?

night cloak
#

Waiting for half time to smoke a blunt

grizzled slate
#

@night cloakThen bounce. And go to Pubg or general chat No offence.

night cloak
#

Thank you for making me realize that I was on pubg support but I do got a question...

grizzled slate
#

@night cloak Which is.

night cloak
#

Trix are exclusively for kids right?

grizzled slate
#

@wispy palm What country are you in? Maybe that's the issue?

wispy palm
#

@grizzled slate I Enter The Game But The Loading Icon is Still On My Screen And Some Parts Are In Chinese And I Cant Enter Match

#

@grizzled slate Iran😐 😕

night cloak
#

So if I were to purchase a box I won't be in trouble?

grizzled slate
#

@night cloak I don't know. When I'm 18 I'll let you know if I can still eat em

night cloak
#

I won't be followed?

#

Ok I'ma purchase a box of trix

grizzled slate
#

@wispy palm You using the global version? pubgm lite? Or the hinese version?

wispy palm
#

@grizzled slate Global

night cloak
#

I won't forget what you've done here for me today🕵

wispy palm
#

Most Of My Friends Have This Problem

lunar storm
#

@wispy palmit happens sometimes due to network

wispy palm
#

@lunar storm It Has Not Ever Happened To Me

grizzled slate
#

@wispy palm that happens to me when I'm lagging. Tho if a vpn fixes it I'm guessing your network blocks the connection to the pubgm server.

lunar storm
#

@wispy palmmaybe you should repair it

#

It appears on the loading screen

grizzled slate
#

@wispy palm Sounds like it's due to your country? Do your friends live in Iran too?

night cloak
#

Use dns changer I had that prob before

wispy palm
#

@grizzled slate But My Friends Use Iphone And Some Of them Dont Have This Problem

#

@grizzled slate Yeah

grizzled slate
#

@wispy palm You using wifi. Or your phones own data?

wispy palm
#

I Guess Its Because Of My Country

#

@grizzled slate Wifi

steady cargo
#

How I can find results of career on that new update?

night cloak
#

@wispy palm also the devs are trying to fix it, you can tell by looking at #community-news

steady cargo
#

I remember the last season had one

night cloak
#

@steady cargo same as last season

grizzled slate
#

@wispy palm Yea I figure so. I guess just keep om using VPN for now.

steady cargo
#

Like we are able to see the place what we most stop, or guns what we more use during all season.

abstract moat
#

Don't chat here guys

night cloak
#

Click on your pfp in the lobby and it will show career results second from the bottom click that and you can look

wispy palm
#

@grizzled slate I Dont Khow Why they Block The Access to Game Servers☹

night cloak
#

@wispy palm could be multiple reasons

wispy palm
#

@night cloak the Game Is Harmless😑

grizzled slate
#

@wispy palm Who knows. It's a pain, might be your wifi provider if your friends all use the same guys for internet. Could be your country. Or a random things the devs did. Just give it some time. Maybe it'll get sorted out.

steady cargo
#

Can't find it

night cloak
#

@wispy palm I know but some carriers/ internet providers will do that

ember root
#

Aight my game disconnecting every time I get in vehicle

grizzled slate
#

@ember root Ping?

night cloak
#

@steady cargo it's impossible to not be able to find it

wispy palm
#

@grizzled slate I Hope so☹

ember root
#

Normal 40s

grizzled slate
#

@ember root Hit repair on the login screen. Try it out on training room.

wispy palm
#

@night cloak Yeah😔

ember root
#

Did that last night and uninstalled reinstall today and same problem

grizzled slate
#

@ember root if it's still wonky I'd say just reinstall and restart ya phone. Your phone is strong enough to play the game right?