#Black screen when starting game on EG

1 messages · Page 1 of 1 (latest)

violet kraken
#

I own the game and almost all DLC's on EpicGames and for some time i have problems running it. When I start the game I only see black screen and nothing happens. I have to kill the process theHunterCOTW_F.exe.
I tried:
repairing the file,
uninstall and fresh install the game.

Computer works fine,
Internet connection is OK
Other EGS games starts without problems

trail mulch
#

Hello @violet kraken

I'm sorry to hear you encountered trouble with launching the game.

If you haven't already done so, please try the troubleshooting steps listed in this article to see if they solve the problem: https://support.thehunter.com/hc/en-us/articles/4415698207890-I-can-t-launch-theHunter-Call-of-the-Wild-PC

If the problem persists afterward, please reach out to us through our support portal and we will investigate and assist you further: https://support.thehunter.com/hc/en-us/requests/new