#Missing all DLC

1 messages · Page 1 of 1 (latest)

timid trail
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I opened the game tonight to find all my DLC content is missing. Guns, Maps, Lodges. When I look at the epic store it shows I've purchased them all but I can't get the game to load them in anymore. any tips?

gaunt hatch
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same

astral wolf
timid trail
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When I try to verify purchases it stalls out at 37%. I was really looking forward to hunting tonight.

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@gaunt hatch same here

rustic trellis
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Same symptoms here on the EPIC platform. (DLC shown as purchased in EPIC store; in-game DLC page is blank.)

Symptom occurred at 11:50 26-Mar AEDT (00:50 26-Mar UTC). Re-validated files, symptom still occurs.

full pebble
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I am having the exact same problems

timid trail
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well i'm glad i'm not alone. Hoping my support ticket works. I filed a support ticket with CotW and not Epic. Anyone file it with Epic?

full pebble
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I did not with epic although I probably should. Epic shows that the dlc are in my library but they don't show up in game and if I click on buy dlc it does bring me to an epic game store page to purchase it.

lethal hazel
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Same issue here

full pebble
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Just went to play and problem is resolved

lethal hazel
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Not for me still dont have the new dlc

timid trail
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I didn't purchase the new dlc but all my old stuff is back

lethal hazel
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I purchased it but not showing up in cache

rustic trellis
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UPDATE: I uninstalled the game and re-installed it, which resolved the problem for me.

golden nest
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Hey @full pebble @lethal hazel @timid trail @gaunt hatch It looks like Epic Games experienced some downtime around the time you posted, but their servers should be up and running now. Please check again, and if you’re still unable to find the DLCs, feel free to send us a ticket so we can assist further.

For Xbox users, reinstalling the DLCs often helps resolve these kinds of issues. If that doesn’t do the trick, we’d be more than happy to help you out through our support page: https://support.thehunter.com/hc/en-us/requests/new.

full pebble
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Yes, it does appear that it was an Epic issue and is completely resolved for me thankyou.