#while loading into the game, the game crashes.

1 messages · Page 1 of 1 (latest)

minor orbit
#

i have updated my computer, graphics card and verified the files and I'm unable to play or even get into the game without crashing and the screen turns black and while its black i am unable to open other windows and or even open the task manager to close it. at that point i have to manually turn my pc off and back on to get my pc back to normal .I'm not sure what to do but i need help PLEASE!

formal veldt
#

I had a similar problem with other games. In my case it helped to do an BIOS-update of the motherboard. So maybe you want to check, if there are new versions of your BIOS available. Also check all other system based components for updates (chipset, etc.). Maybe it also helps in your case.

minor orbit
#

thank you, i will look into this!

vapid lava
fluid chasm
#

i had a smiliar problem also i bought a new monitor and it was like that i returned the monitor and got another one then it worked

snow gazelle
#

Hey @minor orbit ! I'm sorry to hear the game crashes for you at the very launch. We'd love to help you get this sorted out as quickly as possible. To help us identify and fix the issue, could you please reach out to us through our support page?
You can contact us here: https://support.thehunter.com/hc/en-us/requests/new.
When you submit your request, it would be really helpful if you could include some details about your setup. You can find a list of what to include here: https://support.thehunter.com/hc/en-us/articles/12991414515484-How-to-send-relevant-files.
The more information you can give us, the better we'll be able to assist you. See you there!

manic thistle
#

hi i am also having the same issue. i have been sitting at my computer for 3 hours to no avail and its driving me nuts. ive tried almost everything

manic thistle
#

nvm i think i found my problem

#

the updates made the game to big for its cureent storage device so i had to move it to my storage device with enough space