#Game crashes at main menu so hard it resets fresh new PC

1 messages · Page 1 of 1 (latest)

solar stirrup
#

Today I've got a new PC, and after testing the new computer with other games in max settings-It works wonderful-, I've tried to get back into COTW but, the game freezes at the main menu and then makes the PC reset.

Wonderful first experience after almost half a year, does not even leave a crash report...

Also I would like to ask if there is a way to change video settings outside of the game, because I've seen that it still uses the same configuration from my old laptop. Thanks!

pulsar mason
#

Hello @solar stirrup

I'm sorry to hear you encountered game crashes on your new PC. This is not the experience we want to offer you.

If the problem still occurs, please check this article to collect related information and files and use the link at the end to contact us: https://support.thehunter.com/hc/en-us/articles/4415698200466-How-to-report-an-in-game-crash-for-theHunter-Call-of-the-Wild-
Once we receive the necessary data, we will be more than happy to investigate and assist you in resolving the issue.

Regarding changing video settings outside of the game, it is only possible by editing your settings file located in Documents\Avalanche Studios\theHunter Call of the Wild\Saves\settings\YourSteamID\settings.json. If you intend to make any changes this way, please make sure to create a backup copy of the file before doing so.

patent dagger
#

@solar stirrup you can dm i can help you to fix that quick

solar stirrup