lost trophies

[balmy crescent]

I recently killed two diamond blue sheep from the same lake and made sure I had them taxiedermied before I left the harvest screen. My latest harvest show them as harvested but when I went to my trophy lodge they never showed up. I began to fear the worst and gave it a day just to be sure that they didn’t just need some time to register they never have and now I’m afraid to go hunting if my trophy’s may not taxi even if I’m sure I do it. I have a picture from when I shot them in the latest harvest and a picture from the trophy manager to show they never showed up. Also I haven’t shot anything since then so I thought I might could at least recover one from the taxi last harvest inside trophy manager but no they are truly gone. I really hope this gets some attention because in my four years of casual playing these are the first sheep I’ve ever killed to make diamond and to loose these is a big deal to me. I don’t want anyone else to have to suffer a loss like this.

[tribal mist]

Hi,
Are your system time settings perhaps incorrect?
The harvest date suggests that it was December 2019 at the time you harvested the animals so I suggest scrolling down through your Trophy Manager to 2019 to see if they are listed there.

If you cannot see your Blue Sheep there, please report this through our website, we'd be more than happy to investigate further from our end: https://support.thehunter.com/hc/en-us/requests/new

[elfin sparrow]

Try taxing a normal animal and see if the problem repeats . Did you take trophy screenshots of the harvest screen after you taxed them to confirm you did? Also if you have not shot anything after the diamond your latest downed animal should be harvestable by going to the lodge and checking the trophies manager. If there is nothing there then I’m going to assume you did harvest it and yeah it’s probably bugged. Hope this helps 🙂