#Will not load

1 messages · Page 1 of 1 (latest)

hybrid parrot
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Hi guys I am having an issue with the game & looking for some help. I have not played the game in 3 years & reinstalled it, I clicked the agree button & it started to load but freezes before the menu pops up. I did a verify installation & same thing every time.

granite kite
tawdry holly
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Hello @hybrid parrot

I'm sorry to hear you encountered trouble with launching the game.

Please try the troubleshooting steps listed in this article to see if they solve your problem: https://support.thehunter.com/hc/en-us/articles/4415698207890-I-can-t-launch-theHunter-Call-of-the-Wild-PC

If you continue to encounter the issue afterward, please check this article to collect information and use the link at the end to contact us: https://support.thehunter.com/hc/en-us/articles/4415698200466-How-to-report-an-in-game-crash-for-theHunter-Call-of-the-Wild-
We will be more than happy to investigate and assist you!

hybrid parrot
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The steps did not work since I did all that before you even suggested it! I have found out that I am also not the only one that the game will not work for too.

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Also no one can give you a crash report because the game will not crash, it just sits there doing nothing all day & will not load the menu screen!

hybrid parrot
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@severe phoenix So how do I lodge a ticket? I am sick of not being able to play the game when all I am trying to do is load the main menu & it will sit there all day & do nothing! I can not even give a crash report because it never crashes.

severe phoenix
# hybrid parrot <@100690734801256448> So how do I lodge a ticket? I am sick of not being able t...

Go to this link here and fill out the form.
When you get to the text potion be as thorough and detailed as you can - include any screenshots of what is happening that you can. Or make a quick recording of it and attach the file. (If it does not let it attach, upload to YouTube as an unlisted video and put the link in)

https://support.thehunter.com/hc/en-us/requests/new?ticket_form_id=4415262260242

hybrid parrot
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Thank you

severe phoenix
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You're welcome.
Good luck, and I hope they can sort it out for you.

You also might not hear something today as it's Sunday, so try to have a little more patience for them SCpray