Hello @distant sparrow
I'm sorry to hear you encountered trouble with launching the game.
If you are playing on a PC, make sure to go through the troubleshooting steps listed in this article: https://support.thehunter.com/hc/en-us/articles/4415698207890-I-can-t-launch-theHunter-Call-of-the-Wild-PC
If the problem persists afterward or you are using a different platform, please take a moment to record the game not launching properly on a video and send the recording to us in a ticket and we will gladly assist you further. You can submit a ticket here: https://support.thehunter.com/hc/en-us/requests/new