#Cosmetics screen freezing on Xbox

1 messages · Page 1 of 1 (latest)

surreal jacinth
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This has been happening for a little while now but I'm just getting around to posting about it. The introduction of cosmetics has been a super fun feature of the game allowing me to be creative and personalising my environments. But perhaps I'm enjoying them a little too much!

The issue:
When editing a tent or ground blind on a map that already has a customised tent or ground blind of the same pattern/colour variety (i.e pink tent, conifer ground blind...) on it, the cosmetic screen doesn't load properly and freezes the game. Please see the attached video. There is no way of exiting the frozen screen so I am forced to exit to the Xbox main screen and do a force quit. Re-entering the game without force quitting just takes me back to the frozen screen. The result of force quitting is that I often lose all recent progress and it can also mess with my settings.

**Note: **
This also impacted other areas of gameplay such as reverting my character to a previous setting which I was initially unaware of, causing confusion with spooking animals with a large backpack. That issue is resolved now, thankfully.

**My work around: **
If I already have a customised tent (or ground blind) of the same variety type (i.e. pink, blue, camo, conifer, timber...) on a map, I edit the new custom tent on another map that does not have any of that variety placed on it. Once editing is complete, I return to the original map and place the item without any issues. I therefore keep only one tent/blind variety per map. This gets me around the freezing issue for now but I thought the devs should be made aware of the bug.

surreal jacinth
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Cosmetics screen freezing on Xbox

frail knot
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Hi,
I'm sorry to hear that your game is freezing in the customization screen.
Could you reach out to us via our support portal so we can collect a few more details that will assist in our investigation? No need to add the attachments, you can link this thread in the description for reference.
https://support.thehunter.com/hc/en-us/requests/new

Thank you for taking the time to report these issues. Your input helps us spot areas in need of improvement.