Xbox issue potentially resolved - maps clearing all items when internet is disrupted

[neat ridge]

Dear devs, @median urchin
I 'think' I may have found what is causing this problem on Xbox that removes all items from maps when we experience an unexpected internet disruption.

Firstly, I'm likely to get a few obvious things wrong as I'm not an experienced gamer and my knowledge is a bit basic/lacking. The Xbox series X is the first console I've owned and COTW is the first/only game I play.

So... I hope these points make sense.

1. I have purchased all the maps and weapons DLCs.
2. When I have an internet disruption, all items from the same 5 maps completely clear and return to storage. Also, weapons from certain weapon packs suddenly disappear.
3. When I first started playing COTW, I bought all my DLCs via the Microsoft store and installed them on my console.
4. In the last month, I bought all the remaining DLCs via the in-game Avalanche store (Downloadable Content) which I assumed was automatically installing them on my console.
5. This morning, frustrated, I decided to dig around and discovered, via the Xbox Home page and 'Manage game and add-ons', that in the Ready to Install section, under 'Internal Storage', all the DLCs that I had bought via in-game shop were listed.
6. So I proceeded to install all the files onto my console and now all my maps and weapons are available offline.
7. I think this should resolve the issue, for me at least, so I will continue to play online so I can access multi-player and Hunt Club.

It seems that the in-game shop does not automatically install the DLCs on the Xbox consoles which is causing the conflict with Microsoft when user's internets go down.

I've probably covered a lot of obvious stuff, but as I said, I'm a bit stupid when it comes to all these game techy things. Regardless, I hope this offers some insight for other Xbox users and perhaps the devs too.

[neat ridge]

What is not resolved is some items such as decoys which were not returned to storage and are permanently gone. As I paid full price for the Emerald Coast DLC, which is now missing all the magpie goose decoys, I would appreciate someone getting in touch to discuss a resolution.

[serene vector]

This good to know, I’ve been dealing with this issue for a few weeks now and can confirm that all my decoys are perma gone. I stopped buying them till hopefully this can get fixed.

[serene vector]

Yeah all my decoys just disappear. I don’t if blinds or water blinds get returned too concerned to put them out or if I do I pick them back up before quitting the game.

[fluid sonnet]

I have this issue but it’s wiping every single item from my maps and it’s not in inventory. It did this when I went from the one x to series x.