Legacy mode, stuck at loading screen | PREDECESSOR | Page 1

umbral gale Jul 22, 2025, 2:37 PM

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I’ve attempted playing the new Legacy map about 5-6 times now and have only successfully gotten into a game once. All the other times I was stuck at the loading screen before the draft selection. After expressing this in general chat, it seems to be occuring pretty frequently to other players as well. But only seems to surround the new legacy map. Other modes seem fine.

Sorry I dont have a screenshot, but the game just freezes and gets stuck on the loading screen after accepting the start match prompt when queuing for it.

scarlet bridge Jul 22, 2025, 2:40 PM

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My legacy game has not loaded twice now. have to close client and re load

signal juniper Jul 22, 2025, 2:44 PM

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umbral gale I’ve attempted playing the new Legacy map about 5-6 times now and have only succ...

Could you share logs?

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Press Win+R
Type inside box: %localappdata%
It opens a folder, go to Predecessor folder
Go to Saved Folder
Send me everything inside Logs folder

cold pond Jul 22, 2025, 2:50 PM

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Having the same issue. My game doesn't freeze but it loads indefinitely

timid knoll Jul 22, 2025, 2:54 PM

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@signal juniper

signal juniper Jul 22, 2025, 2:56 PM

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timid knoll <@148084060340748288>

ty

vagrant sphinx Jul 22, 2025, 2:57 PM

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Unfortunately Im having this same issue on PS5

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Any tips?

signal juniper Jul 22, 2025, 2:58 PM

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vagrant sphinx Unfortunately Im having this same issue on PS5

Investigating

dreamy kiln Jul 22, 2025, 2:59 PM

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Same on my end. Regular ps5, no disc version, if that helps.

glad summit Jul 22, 2025, 3:00 PM

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my rank got reset

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anything on that>>???

tawny prairie Jul 22, 2025, 3:00 PM

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yeah same

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they said they were gonna reset urs

calm kestrel Jul 22, 2025, 3:00 PM

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Same for loading issue on Legacy. Steam. PC. DX12. Windows 11

tawny prairie Jul 22, 2025, 3:01 PM

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but not mine

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so wth

white cove Jul 22, 2025, 3:01 PM

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Can you guys retry and let me know if its fixed, I've done a change on the backend

raven rose Jul 22, 2025, 3:02 PM

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glad summit my rank got reset

Please open a support ticket about this

raven rose Jul 22, 2025, 3:02 PM

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tawny prairie yeah same

You as well

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!r

stuck jacinth Jul 22, 2025, 3:02 PM

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timid knoll Jul 22, 2025, 3:02 PM

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i just found another game. waiting at the loading screen

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i loaded in! with @glad summit @vagrant sphinx lol hi guys

white cove Jul 22, 2025, 3:04 PM

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If you guys still have this issue please let me know @here

timid knoll Jul 22, 2025, 3:05 PM

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okay thanks!

dreamy kiln Jul 22, 2025, 3:05 PM

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Managed to get past the loading screen, currently in character select

white cove Jul 22, 2025, 3:05 PM

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If it happens again please scream here

dreamy kiln Jul 22, 2025, 3:06 PM

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Will do!

vagrant sphinx Jul 22, 2025, 3:27 PM

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I did manage to go in and my goodness Legacy feels incredible!

fossil condor Jul 22, 2025, 3:33 PM

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Same issue right now on PS5.

Been stuck on loading screen for 7 minutes now trying to load into draft for legacy.
@white cove

scarlet bridge Jul 22, 2025, 3:35 PM

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I am able to load legacy solo qued but i have tried twice with two different people in a party and it will not load.

white cove Jul 22, 2025, 3:40 PM

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Do other game modes work?

scarlet bridge Jul 22, 2025, 3:40 PM

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Yes

fossil condor Jul 22, 2025, 3:40 PM

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Yes, nitro has worked so far. Haven't had time to try standard/ranked

white cove Jul 22, 2025, 3:41 PM

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Can I get your in-game name?

scarlet bridge Jul 22, 2025, 3:43 PM

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Fool1shTTV

vagrant sphinx Jul 22, 2025, 3:45 PM

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Failed twice then got in twice and now failed twice. Lets see what happens

umbral gale Jul 22, 2025, 4:34 PM

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I’m stuck working until later tonight but will try again later then.

opal elm Jul 22, 2025, 4:42 PM

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This is happening in ranked as well. Getting stuck loading into the match. @white cove

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I keep seeing people on my list restarting the game. Assuming they are having the same issues getting into matches.

white cove Jul 22, 2025, 5:30 PM

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@here
This is fixed now, (since about 30min ago)

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Please let us know if you encounter this again 🙏

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Apologies for the issues!

#Legacy mode, stuck at loading screen