#Purchased Battle Pass not Active After Linking Epic Account

13 messages · Page 1 of 1 (latest)

knotty sphinx
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Bug Description:
I purchased the Battle Pass directly on my PlayStation 5. Later, I linked my PS5 account to my existing Epic Games account (which I use on PC) to migrate my progress. I anticipated my PS5-specific progress would be overwritten by my Epic account's data, but I assumed the Battle Pass purchase would be retained. However, the Battle Pass is now showing as inactive and is prompting me to purchase it again.
Reproduction Steps:

  • On a PlayStation 5, purchase the Predecessor Battle Pass.
  • After the purchase is confirmed and the Battle Pass is active, link the PlayStation account to an existing Epic Games account.
  • Launch Predecessor on the PlayStation 5.
  • Navigate to the Battle Pass section in the main menu.
    Expected Behavior:
    The Battle Pass, having been purchased on the PlayStation account, should remain active after linking the Epic Games account.
    Actual Behavior:
    The Battle Pass is inactive, and the game is asking me to purchase it again.
    Evidence (Screenshots/Videos):
    None available.
    Log Files:
    None available.
    System Information:
  • Platform: PlayStation 5
  • Input Method: Controller
knotty sphinx
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One more thing, I also purchased 50$ for in game currency that isn't showing up as well. I have proof for both.

knotty sphinx
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Any updates?

hard plaza
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!r

little ridge
hard plaza
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oh nvm

I purchased the Battle Pass directly on my PlayStation 5. Later, I linked my PS5 account to my existing Epic Games account (which I use on PC) to migrate my progress. I anticipated my PS5-specific progress would be overwritten by my Epic account's data, but I assumed the Battle Pass purchase would be retained. However, the Battle Pass is now showing as inactive and is prompting me to purchase it again.
Reproduction Steps:

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all purchases and progress is lost when linking

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it does give a disclaimer when doing so

knotty sphinx
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I know but for some reason a $50 purchase went through before I changed over.

hard plaza
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in short

you linked ur ps account to an epic account that had no battlepass

knotty sphinx
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I was hoping there was some process of assisting

hard plaza