#ReManager Error when Installing Package

1 messages · Page 1 of 1 (latest)

vagrant crypt
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I'm getting this error when installing packages in ReManager. Any ideas on why this might be? My computer has been struggling to load things in the browser (will require multiple refreshes before getting to a given page) but it has been off and on. I'm guessing that might be at play here? I sucessfully installed a couple packages though before I ran into this

fleet jay
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You should upload a support bundle in reManager

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If your network is having issues, that would likely be related.

lime sparrow
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you could try disabling proxy mode in remanager which will let the tablet download everything directly

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it defaults to on, since computers usually have better connectivity and rM's DNS resolvers like to crap out

vagrant crypt
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I disabled ipv6 in network settings because i think that was impacting some of the loading issues and turning off proxy mode let the package install

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thank you for the help!

hybrid egret
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I will use the thread

lime sparrow
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Can you hit that URL from your computer?

hybrid egret
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I can't go to the site, it blocks my connection.

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Strange, I didn't have a problem before.

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I bought a new ( 🙂 2017 ) iMac, but that probably won't be the problem, right?

lime sparrow
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Whatever’s blocking your connection on your computer is the problem

hybrid egret
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I changed this setting and it works now. But I don't understand it, I don't know how secure it is, etc... Before, something else was set there.

lime sparrow
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DNS was probably going through some filter system before?

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1.1.1.1 is cloudflare, 8.8.8.8 is google

hybrid egret
lime sparrow
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Proxy mode enabled in reManager?

hybrid egret
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Yes

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Oh, sorry - Disabled

lime sparrow
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I bet your tablet has the same DNS as your computer that has a filter. Try proxy mode

hybrid egret
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Thanks, when I enabled - Xovi instaled.

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Sorry, I'm not very knowledgeable about these things. But it's interesting that I didn't have the problem on my old 2011 iMac. And I'm on the same wifi at home.

lime sparrow
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Possible you’d already swapped DNS on the old machine?

hybrid egret
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I would probably remember that - I probably never bothered with this.

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What the hell is this? 🙁

lime sparrow
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You’re on the latest reManager version?

hybrid egret
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Yes

lime sparrow
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Proxy stuff is more fragile than I’d like. It works by pre-loading the tablet’s on-disk cache with the packages.

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I’ll have to do some more testing clearly

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In the meantime, you could download the appload package on your computer, copy it to the tablet, and install it that way

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Or see if vellum-hosts will install

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Then vellum on the tablet will use the hardcoded DNS