#Both Monitors Going Black When Playing Games

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vital hornet
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trying to help a friend with their pc , both monitors keep going black when playing games within 5 minutes ( cod , outlast 2 , chained together ) but can still hear everything ( discord , usb disconnect , etc.. ) here are the latest reliability errors

So far we've DDU and reinstalled the latest driver , DDU and do a old driver , disabled xmp , turn down graphics settings , reinstalled windows . just so lost at the moment , any help would be appreciated