safe schooner
Just got my wifi changed over from bt to virgin, when i had bt i’ve had a ethernet cable routed from my living room to my bedroom to connect to my pc, since i’ve switched to virgin my pc has lost all connection to the internet without me changing or swapping ethernet ports besides from unplugging it from the bt box and plugging it into the new virgin box
any fixes?
cheers
dreamy parrot
So PC with ethernet can't access the interwebs, but do other devices on wifi work ok?
You might need to dig up the webGUI for the router/modem and see what's up.
safe schooner
yes yes all other devices are working fine
just the pc that’s got ethernet in like usually
usual
and. is it’s just sorta went tits up
dreamy parrot
alright, open a browser on the pc and go to http://192.168.1.1/
safe schooner
just says the connection has timed out when i try
dreamy parrot
That should open the login page for the router's GUI
Hmm, let's get a picture of the router's backside
Or at least check that you've plugged ethernet into a LAN port, not WAN port.
safe schooner
it’s one of the blue cables
dreamy parrot
Alright hmm, where do the other cables go, do those devices work?
safe schooner
so
the other cables r for 2 sky boxes
i’ll check if they work now
then 1 is for our bar
then 1 goes straight to my room
which connects to my pc
dreamy parrot
top cable seems to have a broken clip, make sure it's plugged in or use another cable
Also the QR code is semi sensitive, if your neighbours hang out on this discord they can now use your wifi, but the chance for that is uh, not large.
safe schooner
i’ll remove it for now
dreamy parrot
For the best yeah.
safe schooner
i’ll see if i can get a different ethernet cable
the sky boxes don’t seem to be working
dreamy parrot
Just use one of the others for testing
What does the front of the router look like, like what lights are on/blinking?
dreamy parrot
Never dealt with a cable modem before, but they're mostly the same I guess. I just noticed the huge coax going out from the bottom.
Or uh, is that fiber.
safe schooner
yes it’s fibre
dreamy parrot
Right, problem's still the same though, they don't wanna talk to each other.
safe schooner
aye nothings connecting ethernet wise
dreamy parrot
And Virgin said the contract would start.. when?
Take a pic from the front too please.
dreamy parrot
And power down the router for a good two mins or so, then turn it back on.
dreamy parrot
Umm, does that front cover hide all the indicator leds?
Or are they on the side somewhere
Those are what I was interested in.
dreamy parrot
Doesn't really, it says it's powered on but that's it. Routers typically have several leds, one for each ethernet port and a couple more for uplink and so on.
What's the model name for this thing?
safe schooner
it’s sorted
no
sorry
i’m back as in i’ve reset it
no changes to pc
checking sky rn
this wifi change will be worth it
from 50Mbps to 270…
🤩
M250 Fibre Broadband
that’s the name
not even letting me connect via wifi to the sky box
dreamy parrot
Hmm,that should work though
Unless they're using some custom url for access
I've seen a couple
I think your best bet is Virgin support though, or their documentation about how to access the box.
safe schooner
callin them rn
dreamy parrot
Yep, I think we did the homework with what we could, at least I'm running out of ideas.
safe schooner
right progress
connected via wifi to the sky box
checking my pc
i made sure all connections were secure
dreamy parrot
Dig around the sky box interface, make sure there's enough ip range for 4 different devices, no idea what the default settings look like.
Or rather, more than 4, since you'll have wireless devices too and not just ethernet connections
Also, the interface should tell if the sky box itself is connected to a switch on the other side
There should be information about a WAN connection, ip address and connection time
But you already know it is, since other devices can connect to internet.. right.
safe schooner
OMG
WE HAVE WIFI ON PC
SWITCHED CABLE
OMG
brother
can i just thank you for the help you’ve given
dreamy parrot
It's not wifi, it's ethernet :P
safe schooner
YES
dreamy parrot
Kinda grinds on me that younger folks use wifi when talking about any internet connection, but you're welcome :)
safe schooner
its ethernet
apologies
im not too great with networking
im more of a hardware sorta guy
dreamy parrot
So what changed?
safe schooner
so
i messed around with the ports
in the back of the wifi box
while also switching the cable
which then fixed the issue
ive got the sky connected by wifi, i think for the ethernet i need a new cable as this one is pretty destroyed
dreamy parrot
The top cable looked broken/loose at least
safe schooner
thats what i replaced
dreamy parrot
But that doesn't explain why the sky boxes weren't working either
safe schooner
and after restarting everything and unplugging a shit load
ahahahah
it all came together
thank
GOODNESS
ima have my networking friend come round and give everything a check to ensure there wont be any issues
god knows what the bar is like 🤣
safe schooner
exactly, i fix their hardware they fix my networking problems lol
thank you Osku for all ur help
dreamy parrot
np, it's nice to be able to help sometimes, it's why I hang around here
dreamy parrot
I marked this one as solved
