#cpu error, dont know how to fix

1 messages · Page 1 of 1 (latest)

celest trellis
flat minnow
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Is this a brand new build?

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If so your BIOS version might currently not support the CPU.

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Oh, you're in luck, i see a flash bios button. Give me 1 minute

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While I do this, get an empty USB drive

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https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support Download the top BIOS [see picture]
Unzip the folder and put it on the flash drive. On the back of the board you will see this USB connector [top left] Put the USB into that one when the file is on it. https://youtu.be/K5aFhNh_u4U?t=173

Got an MSI motherboard with a Flash BIOS button on the rear I/O? Here's a step-by-step guide on what you will need and how to use the Flash BIOS button.

Chapters:
0:00 BIOS Flash Button Tutorial Intro
0:25 What You'll Need
0:29 Creating the USB stick to flash the BIOS
0:49 Formatting the USB stick
1:14 Downloading the BIOS from us.msi.com
1:43 ...

▶ Play video
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@celest trellis this should fix your issue [hopefully]

celest trellis
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Oh thank you so much!!!!

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I was starting to panic because I really can’t spend any more money on this 😭😭

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I’m gonna hope this solves everything

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Everything is brand new

flat minnow
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This happened to me when I got my Ryzen 9 5900x. Turned out to be the BIOS didn't have the correct version.

celest trellis
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I put the BIOS on the flash drive and when I pressed the button it flashed for around 5 seconds and then went solid red, it said in the video that it should flash for 5-10 mins so I don’t understand where I went wrong

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I did unzip it

flat minnow
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open windows partition manager with the USB plugged in and make sure it says Fat32

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Enable hidden items and file name extensions in file explorer

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Now after making sure the USB drive is Fat32, put your unzipped BIOS file back into it. Rename the BIOS file to MSI.ROM
After this, attempt to flash again.

celest trellis
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Ah that’s an issue, is there any way to do this on Mac?

flat minnow
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I'm putting Police_Red on this to get more help. I do not work with Apple products.

celest trellis
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Okayy, thank you for your help :)

celest trellis
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ok so my brother did all of it on his pc, ive read that the update is only supposed to take around 5 mins but ive been waiting 40,, is that normal?

flat minnow
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how the hell does a bios update take 40m..................

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somethings wrong

celest trellis
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i thought so

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the red light has been flashing for the last 45 mins now

flat minnow
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Don't turn it off, let it go for 2 hours, if nothing happens... I hate to say it, cut the power.

celest trellis
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aw mannn

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okay

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gonna keep my hopes high

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let it go on for another hour? or 2 more hours

flat minnow
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If it doesn't work, redo it with the folder name as it was prior to the change

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give it 1 hour

celest trellis
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okayy hopefully everything is good in one hour!!

celest trellis
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2 hrs and 15 mins now

flat minnow
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turn it off, remove the files from the drive and re extract the zip to it. Then try again.

celest trellis
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Alright starting the process again

celest trellis
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Starting to think i should just leave it to do it’s thing

flat minnow
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it should never take longer than 15m, somethings wrong with the board

celest trellis
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I See.. should I still try to leave it or should I take everything out?

flat minnow
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Remove everything from the board and RMA it

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Just remember, you will need to update the BIOS with your current CPU on the board when you get it back.