#pc keeps freezing even though it was working until I reset it

1 messages · Page 1 of 1 (latest)

true lodge
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Ok , great it crashes but what did you see? Just a freeze up? Black screen bsod?

true lodge
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well if it happens only one time I won't bother with anything

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and let it slide

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if it happens on the regular I would worry more and start checking crystaldiskinfo (bad HDD / SSD) and check NVME. or bad memory

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and check with HWinfo regarding hot temps on CPU / GPU.

noble comet
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@radiant hinge hello there, I can resolve your issue, if you having problems with your system, try performing a bios update on your motherboard, but first can you please tell me the model of the MOB to confirm a valid bios update for your MOB

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please press win + r and type in msinfo32

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to locate the model of your MOB

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yes

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yes that's fine as well

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I will need to look at this now, I will need to come back later because I have work I will be back at 2:15

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alright and thanks for the info i look it up

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10:44 a.m. EST

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The time I said is 2:15 p.m. EST

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yep

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we will need to upgrade the bios

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the latest bios ver is Jan 2023

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@radiant hinge During the Bios update do not interrupt the process\

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it will reboot your desktop

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yeah

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jan 2023 bios update 5060

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select download type and select bios update

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and you'll find the sys Jan 2023 bios update

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@radiant hinge ^^^

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anyways I gotta work todo I will be back at 2:15

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EST

true lodge
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yeah go to monitor and look up your temps

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Right about there? there is a button

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sensors*

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temps seems ok 🤔

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Great! 🙂

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could be 🤷‍♂️ but good you found out 🙂

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yeah go enjoy some gaming 🙂 at least you now have some diagnostic information on how to see your temps

noble comet
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@radiant hinge im back

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@radiant hinge have you updated your sys bios

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ok

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do you want me to go further and fully optimize your system