#PLEASE HELP NEW PC WONT WORK

1 messages · Page 1 of 1 (latest)

tranquil storm
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is the hdmi/dp in your mobo?

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than how are you getting visuals

pseudo elk
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What video ports are on your Mobo?

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What are the specs?

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Have you tried reinstalling the os? (Assuming files, game saves, etc are backed up)

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Yes

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Uhhh, what’s your drive type

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2.5” ssd?

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Or nvme

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Oh

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Lol ok

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Did you try hitting F1?

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reinstalling the os again?

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Make sure the os is fully installed before removing the installation media

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Yeah, reinstall windows again

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Hmmmmm

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Do you have a laptop or something to recreate the installation media?

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You need the installation media on a usb flash drive to reinstall windows

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But you said it was installed on an ssd

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Hold on

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I’ll send you a video that should help

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▶ Play video
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Are you using windows 10 or 11?

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Ok

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There’s a video about how to install windows 10

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Hope it helps

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If you don’t know how to make an installation media usb, just download the windows 10 tool on a laptop or other pc and follow the instructions on how to create the installation media

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It should

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Can you take a picture of it?

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Can you use the keyboard?

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Hmmmmmm

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Idk what to say to that

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Oh no

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yeah because the usb has the windows install on it

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hmmmmmmmmmmm, that is really strange

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So you are unable to install windows?

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That would be the next step

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do you know what your motherboard model is?

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i would need to know that to help you with the bios update

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could you send a picture of the motherboard?

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its a prebuilt?

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whats the brand

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did you get a virus that bricked your bios??

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sounds like a prebuilt to me, could you take a picture of it?

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yeah........ig thats not a prebuilt per say, but a workstation, which is arguably worse because dell and hp lock down their workstations even more than their prebuilts

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i dont think a bios update will work for that

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it may be an ssd issue

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i wouldnt know though

round nova
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First thing I would try is to replace the cooling paste on the processor and just assuming heating issues are bad cpu overheating

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If you stay in the. Bios, does it show the temps? For your cpu?