Getting weird gpu crashes | Linus Tech Tips | Page 1

tidal furnace Feb 21, 2023, 8:31 AM

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I've been randomly getting weird crashes, some days i dont crash at all but some days i get multiple crashes, and I'm not 100% sure if its a software or a hardware issue in the end

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I had some issues with my ram before and that was fixed by turning the clocks down

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but I've been starting to get nvlddmkm crashes now

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and just recently had this weird error

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though googling a bit more now seems to point to me having ram issues again

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though I know these new ram sticks definetly worked before my friend took them out from his pc

zinc agate Feb 21, 2023, 8:36 AM

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Are you OC'ed on any components, and have you done a complete DDU of your graphics driver and reinstalled?

tidal furnace Feb 21, 2023, 8:37 AM

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No and yes

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I've reinstalled gpu drivers multiple times with DDU

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Oh yeah i'll send the errors that happen EVERY time when a game crashes

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\Device\Video3
Graphics Exception:  MISSING_MACRO_DATA

zinc agate Feb 21, 2023, 8:38 AM

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Bummer. Different motherboard slots or have you got a backup rig to test ram/GPU in?

tidal furnace Feb 21, 2023, 8:38 AM

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\Device\Video3
Graphics Exception: ESR 0x404490=0x80000001

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I wish I had an another DDR4 mobo

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I tested the gpu on a backup rig and it seemed to work fine

zinc agate Feb 21, 2023, 8:39 AM

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Well that's probably your best news

tidal furnace Feb 21, 2023, 8:39 AM

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Yeah

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I'm thinking I probably should run memtest again for this

zinc agate Feb 21, 2023, 8:39 AM

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Got a spare PSU you could grab from another machine?

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Otherwise, an extensive memory test is never really a bad idea

tidal furnace Feb 21, 2023, 8:40 AM

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yeah i do have an another one but it doesnt have enough power for my main pc

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I should replace the PSU soonish too

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just cause it's starting to get old

zinc agate Feb 21, 2023, 8:41 AM

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Sus

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Memtest is free though

tidal furnace Feb 21, 2023, 8:41 AM

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Yeah

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And I got it on my usb already so

zinc agate Feb 21, 2023, 8:42 AM

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Good luck! Fingers crossed it's RAM or PSU. Motherboard isn't the worst possibility either and I'd guess it'd be one of those three

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Unless you've just got a screwed up OS installation

tidal furnace Feb 21, 2023, 8:42 AM

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But some backstory

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first when i put the "new" ram sticks in

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i had a lot of crashes

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my os would completely lock up max 10 minutes in

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I turned the ram clocks down from 3200 to 3000

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im not sure but the "new" sticks might have a little faster timings

zinc agate Feb 21, 2023, 8:44 AM

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I don't suppose you're using 2 dimms of ram in a 4 slot board?

tidal furnace Feb 21, 2023, 8:44 AM

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I'm using 4

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full slots

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8x4

zinc agate Feb 21, 2023, 8:44 AM

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Try with 2 dimms dual channel and alternate until you're sure that the problem still happens with any of the sticks.

tidal furnace Feb 21, 2023, 8:45 AM

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I used to run 2x8 and it was fine then

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I know 2 sticks work for sure

zinc agate Feb 21, 2023, 8:45 AM

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Does it still work for sure today?

tidal furnace Feb 21, 2023, 8:45 AM

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I mean I added the two sticks now 2 months ago

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but I guess i should test

zinc agate Feb 21, 2023, 8:46 AM

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Testing that stuff is quick, free, and the easiest troubleshooting you could do

tidal furnace Feb 21, 2023, 8:46 AM

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yeah

zinc agate Feb 21, 2023, 8:47 AM

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If removing the 'new' sticks solves your problem, try them in the dimm slots your original ram was using. If the problem doesn't come back, you've got a bad slot on your mobo. If it does come back, you've got bad ram.

tidal furnace Feb 21, 2023, 8:47 AM

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yeah

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Yeah I think the new sticks are faulty

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I tried to put them back to the speed they should run at

zinc agate Feb 21, 2023, 8:58 AM

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Congratulations, you have your best case scenario

tidal furnace Feb 21, 2023, 8:59 AM

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And my pc did not boot

zinc agate Feb 21, 2023, 8:59 AM

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Yeah... not a huge fan. Try just running a game on your old memory?

tidal furnace Feb 21, 2023, 9:00 AM

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i mean it didnt post even

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It started up for a second and then turned off multiple times

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After it said the bios is in safe mode

zinc agate Feb 21, 2023, 9:02 AM

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Oh for sure your new ram is bad, but running without it and getting no crashes is confirmation of a fix.

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That said, if you've ever used AMD Ryzen Master, that can do some weird things to your RAM timings/voltages/etc that the BIOS is made to think is default, so a full CMOS clear might be worth a try

tidal furnace Feb 21, 2023, 9:02 AM

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Ohhhhhh

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Really??

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My pc's not posting now 🫠

zinc agate Feb 21, 2023, 9:05 AM

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Well gosh darn it

tidal furnace Feb 21, 2023, 9:06 AM

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Ill just reseat the ram again

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Nvm

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Just took its time really

zinc agate Feb 21, 2023, 9:06 AM

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Man it's just gotta troll you

tidal furnace Feb 21, 2023, 9:07 AM

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Oh yeah one thing that probably made it a bit weird

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These rams dont even give me the option for 3000MHz

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While the presumably broken ones did

zinc agate Feb 21, 2023, 9:07 AM

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Hm.

tidal furnace Feb 21, 2023, 9:08 AM

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Also yeah my old sticks had waaaay slower timings

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One more thing probably causing some instability

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Ohhhhh now i know even more

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Yeah theres no way these sticks would fit together

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Its a miracle they worked together so long

zinc agate Feb 21, 2023, 9:09 AM

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Like they won't even fit?

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Like physically?

tidal furnace Feb 21, 2023, 9:10 AM

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They do

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Like they look the exact same basically

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Both are kingston hyperx fury sticks

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The newer ones are just literally newer too

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Both are rated for 3200MHz

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But the newer ones had faster timings

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And use 1.35V

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While my sticks use slower timings at 1.20V

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The DOCP profile made all sticks use 1.35V

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With timings i dont think my ram sticks could handle anyway

zinc agate Feb 21, 2023, 9:12 AM

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Ohhh.

tidal furnace Feb 21, 2023, 9:12 AM

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I hope it didnt damage my sticks

zinc agate Feb 21, 2023, 9:13 AM

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.15V probably won't damage your older sticks long term but would sure cause some instabilities.

tidal furnace Feb 21, 2023, 9:14 AM

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Aaand tried to crank it up to 3200

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And it posted in safe mode again

zinc agate Feb 21, 2023, 9:16 AM

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Yeah, mixing 1.2v with 1.35v profiles and different rated clock speeds... not a great combination.

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What speed is your old ram?

tidal furnace Feb 21, 2023, 9:16 AM

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3200

zinc agate Feb 21, 2023, 9:17 AM

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Ohh. I see, I had missed that earlier.

tidal furnace Feb 21, 2023, 9:17 AM

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Time for cmos clear

zinc agate Feb 21, 2023, 9:17 AM

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Agreed

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Pro tip: plug your case's reset button connectors into your CMOS clear jumper if your mobo doesn't come with a reset button.

tidal furnace Feb 21, 2023, 9:18 AM

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Good point

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Time to google my manual again

zinc agate Feb 21, 2023, 9:19 AM

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It's an OC'ers friend pipboythumbsup

tidal furnace Feb 21, 2023, 9:27 AM

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So i put the reset switch to CLRTC right?

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And it doesnt matter which way it goes?

zinc agate Feb 21, 2023, 9:28 AM

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Correct

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All a button like a power switch or reset button etc does is create a short while you hold it down. It’s exactly the same as bridging the pins with a screwdriver.

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Only, you know, it doesn’t involve opening your case and reaching in.

tidal furnace Feb 21, 2023, 9:30 AM

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Yeah maybe ill just keep it there

zinc agate Feb 21, 2023, 9:31 AM

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I do, because I know I’ll eventually want to do something dumb that requires me to clear my CMOS again

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If you don’t OC or act like an idiot like I do, probably less worthwhile but if you’ve already changed it there’s not much real reason to go back in and change it back.

tidal furnace Feb 21, 2023, 9:32 AM

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I can relate to the act like an idiot

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I just dont oc cause i definetly dont have the cooling for that

zinc agate Feb 21, 2023, 9:33 AM

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Smart, don’t OC without good cooling. Still, it’s a matter of preference.

tidal furnace Feb 21, 2023, 9:34 AM

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My pc's taking its time to post again

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I dont like this

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Oookay its back to defaults

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sigh it wont post with the old timings that worked

zinc agate Feb 21, 2023, 9:36 AM

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Booo

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Try the other slots?

tidal furnace Feb 21, 2023, 9:37 AM

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Aaaaand its stuck posting again

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Last time it went to safe mode after this

zinc agate Feb 21, 2023, 9:37 AM

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To clarify, this is just with your original 16gb of ram in?

tidal furnace Feb 21, 2023, 9:37 AM

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Yes

zinc agate Feb 21, 2023, 9:37 AM

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Well, hell. Take out your original ram and try it with the new stuff in the same slots

tidal furnace Feb 21, 2023, 9:39 AM

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Immediatly posts with the newer kit

zinc agate Feb 21, 2023, 9:39 AM

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Time to test it then, run a game?

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Or just memtest it?

tidal furnace Feb 21, 2023, 9:40 AM

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I wanna try getting the clocks up to the "advertised" speeds first

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But that seems impossible

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Or even close

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Yeah for some reason 3200 MHz wont work with either one of the kits anymore

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Or the D.O.C.P. profile wont

zinc agate Feb 21, 2023, 9:41 AM

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Not a great sign. It just won't let you even apply a basic XMP profile?

tidal furnace Feb 21, 2023, 9:42 AM

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The 3000 profile works on the newer kit

zinc agate Feb 21, 2023, 9:42 AM

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DDR4... what processor?

tidal furnace Feb 21, 2023, 9:42 AM

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Ryzen 5 2600X

zinc agate Feb 21, 2023, 9:43 AM

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You are honestly not super likely to notice much of a difference between 3000 and 3200 on a 2600X, infinity fabric is not really that profound

tidal furnace Feb 21, 2023, 9:43 AM

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I know

zinc agate Feb 21, 2023, 9:43 AM

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But still, a problem with a motherboard at 3200 will rear its head at 3000

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Eventually.

tidal furnace Feb 21, 2023, 9:43 AM

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Im just gonna miss my 32GB

zinc agate Feb 21, 2023, 9:44 AM

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I can understand that. It's so nice to see my boot usage at 7% of available memory but realistically I'm not video editing so it's just not that big a difference

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Even so, 32 is more better than 16

tidal furnace Feb 21, 2023, 9:45 AM

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Waaaaaait

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I havent been running these in dual channel??

zinc agate Feb 21, 2023, 9:46 AM

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That should be automatic

tidal furnace Feb 21, 2023, 9:46 AM

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Shit im so used to having channels be like every other slot

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But on this mobo its the first 2 and the second 2

zinc agate Feb 21, 2023, 9:46 AM

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I have never heard of a modern motherboard that doesn't automatically run memory that's in the right slot in dual channel-

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Wait

tidal furnace Feb 21, 2023, 9:46 AM

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Yeah

zinc agate Feb 21, 2023, 9:47 AM

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So it was like, 1.2/1.2/1.35/1.35?

tidal furnace Feb 21, 2023, 9:47 AM

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It was running in single channel

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Probably

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Or that

zinc agate Feb 21, 2023, 9:47 AM

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𝔅𝔯𝔲𝔥

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That's just, ouch

tidal furnace Feb 21, 2023, 9:48 AM

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Sec im gonna put these in the right spots first

zinc agate Feb 21, 2023, 9:48 AM

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I mean, dual channel really isn't as amazing as it used to be but still, ouch

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If it was like that, then you had a motherboard feeding voltage to one channel that took 1.35V and one that took 1.2V - twice. That's kinda yucky

tidal furnace Feb 21, 2023, 9:51 AM

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It posts fine with all sticks again

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I have some stuff to do later today so i might leave this to memtest while im gone

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Later more like in 20 minutes

zinc agate Feb 21, 2023, 9:52 AM

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POST is cool but yeah, I'd run stress tests with the conditions that you've been crashing under trying out those sticks when you've got time

tidal furnace Feb 21, 2023, 9:55 AM

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I got my ventoy stick with a bunch of stuff i need so can test the ram at least rm

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Rn*

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rn_image_picker_lib_temp_7d3535a5-f23f-4b32-8077-5e6bd1fd2d44.jpg

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There it go

zinc agate Feb 21, 2023, 9:59 AM

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Best option for you on RAM testing would be to change one thing at a time only.

tidal furnace Feb 21, 2023, 9:59 AM

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Ill do it with the whole thing again first

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And then start testing them as kits and then one by one

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If there is any issues

zinc agate Feb 21, 2023, 10:00 AM

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Yep. If you get crashes/errors, try with one pair of dimms, then try the other, so on and so forth

tidal furnace Feb 21, 2023, 10:00 AM

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Yeah

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Thanks for the help so far

zinc agate Feb 21, 2023, 10:01 AM

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Happy to help!

tidal furnace Feb 21, 2023, 10:01 AM

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I love messing around with these anyway

zinc agate Feb 21, 2023, 10:02 AM

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Lol so do I. I would probably say I enjoy messing around with this stuff more than I do actually using the computer once it's all working.

tidal furnace Feb 21, 2023, 10:03 AM

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But yeah i was scared for a bit that its my gpu

zinc agate Feb 21, 2023, 10:09 AM

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Very doubtful, and great news that it doesn't seem like it

tidal furnace Feb 21, 2023, 10:13 AM

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I just wanna get back on my destiny grind

#Getting weird gpu crashes