msi mag forge 100r fans stuck on red | Linus Tech Tips | Page 1

teal narwhal Feb 3, 2023, 5:35 PM

#

hello

#

i have the same case

#

do u have msi center

#

u can try to change them there

tepid fiber Feb 3, 2023, 5:36 PM

#

i cant find mystic light

#

its broken

teal narwhal Feb 3, 2023, 5:37 PM

#

Can u send some pictures or something so I can help

#

Also have u connected the fans on the hub or directly to the motherboard

tepid fiber Feb 3, 2023, 5:37 PM

#

hub

#

im not really sure cuz i didnt build the pc

teal narwhal Feb 3, 2023, 5:38 PM

#

U can check it

#

The hub is on the back side of the case

#

2 screws to remove it

tepid fiber Feb 3, 2023, 5:38 PM

#

should i turn off my pc before i open it

teal narwhal Feb 3, 2023, 5:38 PM

#

I mean if u aren't experienced on pc building yes

#

I would recommend it

tepid fiber Feb 3, 2023, 5:39 PM

#

Just in case I dont zap myself

teal narwhal Feb 3, 2023, 5:39 PM

#

So first of all start with sending me a pic of the back side

tepid fiber Feb 3, 2023, 5:41 PM

#

Side or back

#

It’s a hub

#

?

#

This is it right

teal narwhal Feb 3, 2023, 5:43 PM

#

Yep

#

So everything looks fine

#

So the button on your case doesn't change the color?

tepid fiber Feb 3, 2023, 5:44 PM

#

Nope

#

Just stuck on red

teal narwhal Feb 3, 2023, 5:44 PM

#

Yea mystic light is your only chance

#

Cause as in my case from the front hub one USB port died

#

Like 2 months after I got it

#

Might be a broken led button

#

Or the cable

tepid fiber Feb 3, 2023, 5:45 PM

#

But when I download msi centre or dragon centre it don’t have mystic light

teal narwhal Feb 3, 2023, 5:45 PM

#

Yea u need to download it from MSI center

tepid fiber Feb 3, 2023, 5:45 PM

#

It doesn’t have it

teal narwhal Feb 3, 2023, 5:45 PM

#

It does

#

Just boot up I'll show u how

tepid fiber Feb 3, 2023, 5:49 PM

#

Aight

#

Ok so I booted up my pc

teal narwhal Feb 3, 2023, 5:50 PM

#

Open MSI center and send me a pick

tepid fiber Feb 3, 2023, 5:50 PM

#

And the light is gone

teal narwhal Feb 3, 2023, 5:50 PM

#

Pic

tepid fiber Feb 3, 2023, 5:51 PM

#

So now my fans are not even glowing

teal narwhal Feb 3, 2023, 5:51 PM

#

I would try to connect the fans to the j rainbow on the motherboard

#

Just to see if it's a fan problem

#

Or the hub

tepid fiber Feb 3, 2023, 5:51 PM

#

It’s not

#

Cuz it works

#

Normally before

#

I can still change it like a second ago

teal narwhal Feb 3, 2023, 5:52 PM

#

Aight what I would to see what problem is

#

Firstly connect the RGB headers to the motherboard

tepid fiber Feb 3, 2023, 5:52 PM

#

Turned it off for abt an hour then it just was red

#

But I don’t know how to

teal narwhal Feb 3, 2023, 5:52 PM

#

If they don't work then your fans are faulty and you should rma them

tepid fiber Feb 3, 2023, 5:52 PM

#

I don’t even know how to build a PC

teal narwhal Feb 3, 2023, 5:53 PM

#

Yea then just send the case for rma

#

So they figure it outb

#

Cause I can't get you through the process if u aren't familiar

#

I am sorry

tepid fiber Feb 3, 2023, 5:53 PM

#

Can u help me open mystic light tho

#

I need it

teal narwhal Feb 3, 2023, 5:54 PM

#

Open it and send me a pic

tepid fiber Feb 3, 2023, 5:54 PM

#

K

#

Ima restart my pc

teal narwhal Feb 3, 2023, 5:56 PM

#

aight

tepid fiber Feb 3, 2023, 5:58 PM

#

#

There is no mystic light

teal narwhal Feb 3, 2023, 5:59 PM

#

give me a moment i am dowloading it

#

cause it's been some time since i used it

tepid fiber Feb 3, 2023, 5:59 PM

#

Same I never used it

teal narwhal Feb 3, 2023, 5:59 PM

#

yep just give me a moment i'll send pics

tepid fiber Feb 3, 2023, 5:59 PM

#

Ok

#

Thx for helping

teal narwhal Feb 3, 2023, 6:02 PM

#

tepid fiber Feb 3, 2023, 6:02 PM

#

i dont have that

teal narwhal Feb 3, 2023, 6:02 PM

#

when u open it

#

what it shows you

#

can u send me a picture

tepid fiber Feb 3, 2023, 6:03 PM

#

teal narwhal Feb 3, 2023, 6:03 PM

#

do you know ur pc specs

tepid fiber Feb 3, 2023, 6:03 PM

#

yes

teal narwhal Feb 3, 2023, 6:03 PM

#

ur motherboard model to be exact

tepid fiber Feb 3, 2023, 6:04 PM

#

teal narwhal Feb 3, 2023, 6:05 PM

#

my guy

#

that's

#

is it a msi board or an as rock one

tepid fiber Feb 3, 2023, 6:05 PM

#

asrock

teal narwhal Feb 3, 2023, 6:05 PM

#

msi center only works on msi products

tepid fiber Feb 3, 2023, 6:06 PM

#

but the fans are msi

teal narwhal Feb 3, 2023, 6:06 PM

#

doesnt matter the software is for the motherboard

#

asrock has the rgb sync

tepid fiber Feb 3, 2023, 6:06 PM

#

polychrome?

teal narwhal Feb 3, 2023, 6:06 PM

#

https://www.asrock.com/microsite/polychromergb/

#

so download this

tepid fiber Feb 3, 2023, 6:07 PM

#

i have it

#

#

idk why it says this tho

teal narwhal Feb 3, 2023, 6:08 PM

#

tepid fiber Feb 3, 2023, 6:10 PM

#

i cant find it

#

nothing

#msi mag forge 100r fans stuck on red