#New laptop, dead pixel

1 messages · Page 1 of 1 (latest)

dapper gale
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I just got this laptop 4 days ago, and idk if i just didn't notice it before today, but I opened my laptop and noticed a dead pixel on the screen. The warranty doesn't cover it unless there's at least 5 dead or dead pixels. Anyone have any tips on what to do in this situation?

abstract kraken
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talk to laptop manufacturer

dapper gale
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i did, they said the warranty doesn't cover it

abstract kraken
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not sure what you can do then. I would talk to whoever sold it to you

covert dust
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Thats Pretty normal tbh. they normally have some kind of clause that you need to have x amount of dead/bright pixel before they can accept the panel as defective. I agree with @abstract kraken if the manufacturer isn't helping the only recourse is to see if where you got it from allows for returns etc.

dapper gale
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ok i'll see what i can do, ty

hasty pine
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||Just make 4 more pixels die smh, then get it replaced||

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But it is a bad opinion, tbh