One city just randomly disappeared

[lament burrow]

Is there any way to get it back?

[halcyon crag]

you can find backups in the file manager

if youre on android, its recommended to use the in game file manager

Ptag files

[proper ore]

TheoTown files are located under such directories:

• Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
• Linux: ~/TheoTown
• MacOS: /user/TheoTown
• Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
  By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
• ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

[lament burrow]

Its not there either

[halcyon crag]

it should be under 0_0

[halcyon crag]

Oh

guess not

There isnt any other way to recover that unfortunately

90% of the time backup files do exist

[lament burrow]

Its still here tho

[halcyon crag]

hmm no backups

try pressing the black void and seeing if you can enter

[lament burrow]

I can't

[halcyon crag]

does restarting thegame help?

[lament burrow]

No

There was a error screen and when i opened it up again it was just gone

[halcyon crag]

file probably corrupted

was that city never saved?